TESDA-OP-CO-01-F11

(Rev. No.00-03/08/17)

COMPETENCY-BASED CURRICULUM

A. COURSE DESIGN
COURSE TITLE : COMPUTER SYSTEMS SERVICING

NOMINAL DURATION : Basic 40

Common 80
Core 160
280 Hours
SIL 140
QUALIFICATION LEVEL : NC II 420 Hours

COURSE DESCRIPTION : This course is designed to develop knowledge, skills, and

attitudes of a Computer Service Technician in accordance
with industry standards. It covers basic, common andcore
competencies such as installing, Set-up computer networks,
Set-up Server, and Maintaining computer systems and
networks.
Entry Requirements:
Candidate/trainee must posses the following qualifications, must be:
 Able to communicate both oral and written
 Physically and mentally fit.
 With good moral character.
 Can perform basic mathematical and logical computations.
 Analytical and logical thinking

COURSE STRUCTURE:
BASIC COMPETENCIES
(40 hours)
UNIT OF NOMINAL
MODULE TITLE LEARNING OUTCOMES
COMPETENCY DURATION
1. Participate in workplace 1.1 Participating in 1.1.1 Obtain and convey workplace information
communication workplace communication 1.1.2 Perform duties following workplace instructions
1.1.3 Complete relevant work related documents
1.1.4 Develop effective workplace relationship including
personal values and beliefs related to Gender and 10 hours
Development (GAD
1.1.5 Practice good manners and right conduct (GMRC)
2. Work in a team 2.1 Working in a team 2.1.1 Describe team role and scope
environment environment 2.1.2 Identify one’srole and responsibility within team
2.1.3 Work as a team member
2.1.4 Develop effective workplace relationship including
personal values and beliefs related to gender 10 hours
2.1.5 Observing gender sensibility in the workplace.
2.1.6 Discuss the differences between sex and gender
2.1.7 Discuss gender, identify and sexual orientation

CBC Computer Systems Servicing NC II 1

 2.1.8 Analyze the different manifestations of gender
inequality in TVET and in society, including in
enterprises
2.1.9 Discuss gender rights and based approach to
sexual and reproductive health including HIV- AIDS
awareness and prevention
3. Practice career 3.1 Practicing career 3.1.1 Integrate personal objectives with organizational
professionalism professionalism goals. 10 hours
3.1.2 Set and meet work priorities.
3.1.3 Maintain professional growth and development.
4. Practice Occupational 7.1 Practicing Occupational 7.1.1 Identify OSH compliance requirements
Safety and Health Policies Safety and Health Policies 7.1.2 Prepare OSH requirements for compliance
And Procedures And Procedures
7.1.3 Perform tasks in accordance with relevant OSH 10 hours
policies and procedures
7.1.4 GREENTVET

COMMON COMPETENCIES
(80 hours)
UNIT OF NOMINAL
MODULE TITLE LEARNING OUTCOMES
COMPETENCY DURATION
1. Apply Quality 1.1 Applying quality 1.1.1 Assess quality of received materials
standards standards 1.1.2 Assess own work 10 hours
1.1.3 Engage in qualityimprovement
2. Perform computer 2.1 Performing 2.1.1 Plan and prepare for tasks to be undertaken
operations Computer operations 2.1.2 Input data into computer
2.1.3 Access information using computer
2.1.4 Produce output/data using computer system 20 hours
2.1.5 Use basic functions of a web browser to locate
Information
2.1.6 Maintain computer equipment and systems
3. Perform mensuration 3.1 Performing 3.1.1 Select measuring instruments
and calculation mensuration 3.1.2 Carry out measurements and calculation 10 hours
and calculation
3.1.3 Maintain measuring instruments
4. Prepare and interpret 4.1 Preparing and 4.1.1 Identify different kinds of technical drawings
technical drawing interpreting technical 4.1.2 Interpret technical drawing
drawing
4.1.3 Prepare/make changes on electrical/electronic 10 hours
schematics and drawings
5. Use hand tools 5.1 Using hand tools 5.1.1 Plan and prepare for tasks to be undertaken
5.1.2 Prepare hand tools
5.1.3 Use appropriate hand tools and test equipment 10 hours
5.1.4 Maintain hand tools
6. Terminate and 6.1 Terminating and 6.1.1 Plan and prepare for termination/connection of
connect electrical wiring connect electrical electrical wiring/electronics circuits
and electronics circuit wiring and electronics
circuit 6.1.2 Terminate/connect wiring/electronic circuits
6.1.3 Test termination/connections of electrical 10 hours
wiring/electronics circuits
7. Test electronic 7.1 Testing electronic 7.1.1 Determine criteria for testing electronics
components components components
7.1.2 Plan an approach for component testing 10 hours
7.1.3 Test components
7.1.4 Evaluate the testing process

CBC Computer Systems Servicing NC II 2

 CORE COMPETENCIES
(160 hours)
UNIT OF NOMINAL
MODULE TITLE LEARNING OUTCOMES
COMPETENCY DURATION
1. Install and configure 1.1 Installing and 1.1.1 Assemble computer hardware
Computer systems configure Computer 1.1.2 Prepare installer
systems 1.1.3 Install operating system and drivers for 50 hours
peripherals/devices
1.1.4 Install application software
1.1.5 Conduct testing and documentation
2. Set-up computer 2.1 Setting-Up Computer 2.1.1 Install network cables
networks Networks 2.1.2 Set network configuration
2.1.3 Set router/Wi-Fi/ wirelessaccess point/repeater 50 hours
configuration
2.1.4 Inspect and test the configured computer
networks
3. Set-up Computer 3.1 Setting-up Computer 3.1.1 Set-up user access
Server Server 3.1.2 Configure network services
3.1.3 Perform testing, documentation and pre 30 hours
deployment procedures
4. Maintain and repair 4.1 Maintaining and 4.1.1 Plan and prepare for maintenance and repair
computer systems and repairing computer 4.1.2 Maintain computer systems and networks
networks systems and networks
4.1.3 Diagnose faults of computer systems and 30 hours
networks
4.1.4 Rectify/correct defects in computer systems
and networks
4.1.5 Inspect and test the computer systems and
networks

CBC Computer Systems Servicing NC II 3

RESOURCES:
TOOLS EQUIPMENT MATERIALS
QTY ITEM QTY ITEM QTY ITEM
10 pcs Screwdriver (standard) 26 units Desktop Computer 400 RJ 45
pcs.
10 pcs Screwdriver (Philips) 10 Laptop computer/Netbook 25 Modular box (RJ45)
pcs.
10 pcs Long nose pliers 10 Computers for server 20 Raceway or Slotted
pcs. PVC 1.5” x 1.5” x 48”
10 pcs Mechanical pliers 10 Server cabinet/Frame 1 box UTP cable
10 sets Allen wrench 20 pcs Patch panel (48-ports) 1 can Contact cleaner
10 pcs Crimping tools 10 sets Working tables 1 Whiteboard
piece
10 pcs Soldering iron 1 unit Internet subscription (at 1 lot Fastener
least 2 MBPS)
10 pcs Solder sucker 10 units Uninterruptible Power 1 Filler (lead-free)
Supply (UPS) spool
5 pcs Wire stripper 10 unit Hub / Switch 8 Fiber optic cable 2
pcs meters (terminated)
1 unit Portable electric hand 2 units Managed switch
drill
1 set Drill bit 1 Network controller
5 sets Precision screw drivers 11 ADSL Router with Wi-Fi
10 Wireless Access Point
1 unit PC Video camera
2 units External optical drive
1 unit USB External HD
1 unit Network External HD
1 unit scanner
1 unit USB printer
1 unit Network printer
11 pieces Flash disk / Memory stick
10 units Electronic tester VOM
5 units LAN Cable tester
* Minimum quantity recommended for a Class size of 25 trainees.

QTY INSTALLERS / SOFTWARE

10 Desktop OS (license for proprietary software)
10 Network OS (license for proprietary software)
10 Office productivity software (license for proprietarysoftware)
20 Anti-virus (license for proprietary software)
5 Disk utility software
5 Virtualization software (license for proprietary software)
5 Disk creator software
5 Disk image software

NOTE: For free Open source systems users - Institutions should own at least one (1) valid license for
the following: Desktop OS, Network OS, Office Productivity Software and Antivirus.

CBC - COMPUTER SYSTEM SERVICING NCII 4

 QUANTITY RESOURCES / MANUALS
26 pieces Motherboard’s manual and installer
10 pieces Device driver installer
1 lot Assorted Computer book, PC Magazines and journals
1 liter Alcohol Isopropyl 70%

ASSESSMENT METHODS:

 Hands on
 Direct observation
 Practical demonstration
 Oral and written exam

COURSE DELIVERY:

 Lecture-demonstration
 Self-paced instruction
 Group discussion

TRAINER’S QUALIFICTION (TQ II)

 Must be a Holder of National TVET Trainer’s Certificate (NTTC) Level 1

 Must be a holder of National Training METHODOLOGIES I (TM1)
 Must have at least 2 years relevant job/industry experience
*Optional. Only when required by the hiring institution

CBC COMPUTER SERVICING NCII -5-

B. MODULES OF INSTRUCTION
BASIC COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II

Unit of Competency : PARTICIPATE IN WORKPLACE COMMUNICATION

Module Title : PARTICIPATING IN WORKPLACE COMMUNICATION
Module Descriptor : This unit covers the knowledge, skills and attitudes required
to gather, Interpret and convey information in response to
workplace requirements.
Nominal Duration : 10 Hours
Summary of Learning Outcomes:
LO1. Obtain and convey workplace information
LO2. Perform duties following workplace instructions
LO3. Complete relevant work related documents
LO4. Develop effective workplace relationship including personal values and beliefs related to
Gender and Development (GAD)
LO5. Practice good manners and right conduct (GMRC)

Details of Learning Outcomes:

LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Specific and relevant  Parts of speech  Writing materials  Group discussion  Oral
information is accessed from  Sentence construction (pen & paper) evaluation
 Lecture
appropriate sources  Effective  Written
2. Effective questioning, communication  References (books)  Demonstration examination
active listening and speaking  Manuals  Observation
skills are used to gather and  CBLM
convey information
3. Appropriate medium
Is used to transfer information
and ideas
4. Appropriate non- verbal
Communication is used
5. Appropriate lines of
communication with supervisors
and colleagues are identified
and followed
6. Defined workplace
procedures for the location and
storage of information are used
7. Personal interaction is
carried out clearly and concisely

LO2. PERFORM DUTIES FOLLOWING WORK PLACE INSTRUCTIONS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Written notices and  Parts of speech  Writing materials  Group discussion  Oral
instructions are read and  Sentence construction (pen & paper) evaluation
 Lecture
interpreted in accordance with  Effective  Written
organizational guidelines communication  References (books)  Demonstration examination
2. Routine written instruction  Manuals  Observation
are followed based on  CBLM
established procedures
3. Feedback is given to workplace

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CBC Computer Systems Servicing NC II
supervisor based instructions/
information received
4. Workplace interactions are
conducted in a courteous manner
5. Where necessary, clarifications
about routine workplace
procedures and matters
concerning conditions of
employment are sought and
asked from appropriate sources
6. Meetings outcomes are
interpreted and implemented

LO3. COMPLETE RELEVANTS WORK RELATED DOCUMENTS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Range of forms relating to  Parts of speech  Writing materials  Group discussion  Oral
conditions of employment are  Sentence construction (pen & paper) evaluation
 Lecture
completed accurately and legibly  Effective  Written
2. Workplace data is recorded communication  References (books)  Demonstration examination
on standard workplace forms  Manuals  Observation
and documents  CBLM
3. Errors in recording
information on forms/
documents are identified and
acted upon
4. Reporting requirements to
supervisor are completed
according to organizational
guidelines

LO4. DEVELOP EFFECTIVE WORKPLACE RELATIONSHIP INCLUDING PERSONAL VALUES AND

BELIEFS RELATED TO GENDER AND DEVELOPMENT (GAD)
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Workplace relationship are  Personal values  Practical Work  Discussion  Demonstration
observing personal values and and beliefs related to  Area/  Interaction  Observation
beliefs on gender equality and gender Laboratory  Simulation games  Interview/
sensitivity  Gender identification  Learning materials questioning
2. Gender sensitivity issues and Sexual orientation (CBLM)
concerns are discussed applying  Gender inequality  First Aid Kit
gender-fair in the workplace in TVET, society and  Writing
3. The role and objective of enterprise  materials
gender sensibility awareness  (pen & paper)
4. Analyzing the different
manifestation of gender
inequality in TVET, society and
enterprise
5. Gender inequality are
responded in accordance with
company’s policy and
procedures

LO5. PRACTICE GOOD MANNERS AND RIGHT CONDUCT (GMRC)

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Demonstrate awareness There are five levels in  Writing materials  Group discussion  Oral
about emotions and how it Maslow's pyramid. From (pen & paper) evaluation
 Lecture
affects personality the bottom of the  Written
2. Define motivation in terms of hierarchy upwards, the  References (books)  Demonstration examination
drives, motives, and intrinsic vs. needs are:  Manuals  Observation
extrinsic motivators - physiological (food and  CBLM
3. Identify the real cost of clothing),

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CBC Computer Systems Servicing NC II
 conflict in your organization - safety (job security),
- love and belonging
needs (friendship),
- esteem,
- self-actualization.

Unit of Competency : WORK IN A TEAM ENVIRONMENT

Module Title : WORKING IN A TEAM ENVIRONMENT
Module Descriptor : This unit covers the skills, knowledge and attitudes to
identify one’s roles and responsibilities as a member of a team.
Nominal Duration : 10 Hours
Summary of Learning Outcomes:
LO1. Describe team role and scope
LO2. Identify one’s role and responsibility within team
LO3. Work as a team member
LO4. Develop effective workplace relationship including personal values and beliefs related to gender
LO5. Observing gender sensibility in the workplace.
LO6. Discuss the differences between sex and gender
LO7. Discuss gender, identify and sexual orientation
LO8. Analyze the different manifestations of gender inequality in TVET and in society, including in enterprises
LO9. Discuss gender rights and based approach to sexual and reproductive health including HIV-
AIDS awareness and prevention

Details of Learning Outcomes:

LO1. DESCRIBE TEAM ROLE AND SCOPE
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. The role and objective of the  Parts of speech  Writing materials  Lecture/ Discussion  Role Play
team is identified from available  Sentence construction (pen & paper)  Group Work  Case Study
sources of information  Effective  References
 Individual Work Written Test
2. Team parameters, reporting communication (books) 
relationships and responsibilities  Manuals  Role Play
are identified from team  CBLM
discussions and appropriate
external sources

LO2. IDENTIFY ONE’S ROLE AND RESPONSIBLITY WITHIN THE TEAM

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Individual roles and  Parts of speech  Writing materials  Lecture/ Discussion  Role Play
responsibilities within the team  Sentence (pen & paper)  Group Work  Case Study
environment are identified construction  References
2. Roles and objectives of the  Individual Work Written Test
 Effective (books) 
team is identified from available communication  Manuals  Role Play
sources of information  CBLM
3. Team parameters, reporting
relationships and responsibilities
are identified based on team
discussions and appropriate
external sources

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CBC Computer Systems Servicing NC II
LO3. WORK AS A TEAM MEMBER
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Effective and appropriate  Parts of speech  Writing materials  Group work  Role Play
forms of communications are  Sentence construction (pen & paper)  Role Play
 Written Test
used and interactions  Effective  References  Lecture/ Discussion
undertaken with team communication (books)
members based on company  Manuals
practices.  CBLM
2. Effective and appropriate
contributions made to
complement team activities
and objectives, based on
workplace context
3. Protocols in reporting are
observed based on standard
company practices.
4. Contribute to the
development of team work
plans based on an
understanding of team’s role
and objectives

LO4. DEVELOP EFFECTIVE WORKPLACE RELATIONSHIP INCLUDING PERSONAL VALUES AND BELIEFS
RELATED TO GENDER
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
6. Workplace relation- ship are  Personal values  Practical Work  Discussion  Demonstration
observing personal values and and beliefs related to  Area/  Interaction  Observation
beliefs on gender equality and gender Laboratory  Simulation games  Interview/
sensitivity  Learning materials questioning
(CBLM)
 First Aid Kit
 Writing
 materials
 (pen & paper)

LO5. OBSERVING GENDER SENSIBILITY IN THE WORKPLACE.

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Gender sensitivity issues and  Gender sensitive  Practical Work  Discussion  Demonstration
concerns are discussed applying issues and concerns  Area/  Interaction  Observation
gender-fair in the workplace Laboratory  Simulation games  Interview/
 Learning materials questioning
(CBLM)
 First Aid Kit
 Writing
 materials
 (pen & paper)

LO6. DISCUSS THE DIFFERENCES BETWEEN SEX AND GENDER

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Discussion between sex and  Differences  Practical Work  Discussion  Demonstration
gender difference within the between sex and Area/Laboratory  Interaction  Observation
team gender  Learning  Interview/
 Simulation games
materials (CBLM) questioning
 First Aid Kit

 Writing materials
(pen & paper)

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CBC Computer Systems Servicing NC II
 LO7. DISCUSS GENDER IDENTIFY AND SEXUAL ORIENTATION
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Significance of Identifying  Gender identification  Practical Work  Discussion  Demonstration
gender within team  Sexual orientation Area/Laboratory  Observation
 Interaction
2. Sexual orientation are  Learning  Interview/
 Simulation games
discussed withinteam materials (CBLM) questioning
 First Aid Kit

 Writing materials
(pen & paper)

LO8. ANALYZE THE DIFFERENT MANIFESTATION OF GENDER INEQUALITY IN TVET AND IN

SOCIETY, INCLUDING IN ENTERPRISE
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. The role and objective of  Gender inequality  Practical Work  Discussion  Demonstration
gender sensibility awareness in TVET, society and Area/ Laboratory Interaction  Observation

2. Analyzing the different enterprise  Learning materials  Interview/
 Simulation games
manifestation ofgender (CBLM) questioning
inequality in TVET, society and  First Aid Kit
enterprise  Writing materials
3. Gender inequalityare
responded in accordance with (pen & paper)
company’s policyand procedures

LO9. DISCUSS GENDER AND RIGHTS BASED APPROACH TO SEXUAL AND REPRODUCTIVE HEALTH
INCLUDING HIV-AIDS AWARENESS AND PREVENTION
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Promote the genderand  Gender and rights  Practical Work  Discussion  Demonstration
rights based approach to based approach to Area/ Laboratory  Interaction  Observation
sexual and reproductive sexual and  Learning materials
 Simulation games  Interview/
health within the team reproductive health (CBLM)
questioning
2. Promote HIV-AIDS  HIV-AIDS  First Aid Kit
awareness and prevention awareness and
 Writing materials
within team members prevention
(pen & paper)

Unit of Competency : PRACTICE CAREER PROFESSIONALISM

Module Title : PRACTICING CAREER PROFESSIONALISM
Module Descriptor : This unit covers the knowledge, skills and attitudes in promoting
career growth and advancement.
Nominal Duration : 10 Hours
Summary of Learning Outcomes :
LO1. Integrate personal objectives with organizational goals.
LO2. Set and meet work priorities.
LO3. Maintain professional growth and development.

LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS.

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Personal growth and work  Parts of speech  Writing materials  Discussion  Portfolio
plans are pursued towards  Sentence construction (pen & paper) Assessment
improving the qualifications set  Effective  References (books)
 Interaction  Interview
for the profession communication  Manuals  Simulation/
2. Intra- and interpersonal  CBLM Role-plays
relationships is are maintained in  Observation

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CBC Computer Systems Servicing NC II
the course of managing oneself  Third Party
based on performance evaluation Reports
3. Commitment to the  Exams and
organization and its goal is Tests
demonstrated in the performance
of duties

LO2. SET AND MEET WORK PRIORITIES.

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.) Methods
1. Competing demands are  Parts of speech  Writing materials  Discussion  Portfolio
prioritized to achieve personal,  Sentence construction (pen & paper) Assessment
team and organizational goals and  Effective  References (books)
 Interaction  Interview
objectives. communication  Manuals  Simulation/
2. Resources are utilized  CBLM Role-plays
efficiently and effectively to  Observation
manage work priorities and  Third Party
commitments Reports
3. Practices along economic use  Exams and
and maintenance of equipment Tests
and facilities are followed as per
established procedures

Unit of Competency : PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES AND

PROCEDURES
Module Title : PRACTICING OCCUPATIONAL SAFETY AND HEALTH POLICIES
AND PROCEDURES
Module Descriptor : This unit covers the knowledge, skills and attitudes required to identify OSH
compliance requirements, prepare OSH requirements for compliance, and
perform tasks in accordance with relevant OSH policies and procedures
Nominal Duration : 10 Hours
Summary of Learning Outcomes:
LO1 Identify OSH compliance requirements
LO2 Prepare OSH requirements for compliance
LO3 Perform tasks in accordance with relevant OSH policies and procedures
LO4. GREENTVET

Details of Learning Outcomes:

LO1. IDENTIFY OSH COMPLIANCE REQUIREMENTS
Conditions Assessment
Assessment Criteria Content (The students must be Methodologies Methods
provided w/ the ff.)
1. Relevant OSH requirements,  Parts of speech  Writing materials  Lecture  Written Exam
regulation, policies and  Sentence construction (pen & paper)  Demonstration
 Group Discussion
procedures are identified in  Effective  References (books)
 Observation
accordance with workplace communication  Manuals
 Interviews /
policies and procedures  CBLM
2. OSH activity non conformities Questioning
are conveyed to appropriate
personnel
3. OSH preventive and control
requirements are identified in
accordance with OSH work
policies and procedures

LO2. PREPARE OSH REQUIREMENTS FOR COMPLIANCE

Conditions Assessment
Assessment Criteria Content (The students must be Methodologies Methods
provided w/ the ff.)
1. OSH work activity material,  Parts of speech  Writing materials  Lecture  Written Exam

11
CBC Computer Systems Servicing NC II
tools and equipment requirements  Sentence construction (pen & paper)  Group Discussion  Demonstration
are identified in accordance with  Effective  References (books)  Observation
workplace policies and procedures communication  Manuals
 Interviews /
2. Required OSH materials, tools  CBLM
and equipment are acquired in Questioning
accordance with workplace policies
and procedures
3. Required OSH materials, tools
and equipment are arranged/
placed in accordance with OSH
work standards

LO3. PERFORM TASKS IN ACCORDANCE WITH RELEVANT OSH POLICIES AND PROCEDURE
Conditions Assessment
Assessment Criteria Content (The students must be Methodologies Methods
provided w/ the ff.)
1. Relevant OSH work  Parts of speech  Writing materials  Lecture  Written Exam
procedures are identified in  Sentence construction (pen & paper)  Demonstration
 Group Discussion
accordance with workplace  Effective  References (books)
 Observation
policies and procedures communication  Manuals
 Interviews /
2. Work Activities are  CBLM
Questioning
executed in accordance with
OSH work standards
3. Non-compliance work
activities are reported to
appropriate personnel

LO4. GREENTVET
Conditions Assessment
Assessment Criteria Content (The students must be Methodologies Methods
provided w/ the ff.)
1. Able to name the  The need for  Online seminar  Lecture  Written Exam
requirements that are made transforming learning  Cooperative work  Demonstration
 Group Discussion
on sustainable learning venues  Observation
venues  Characteristics and
 Interviews /
2. Are able to explain the approach of greening
TVET institutions Questioning
characteristics of Green
 Refference systems
TVET institutions
 Potencial topics and
3. Are able to discuss the
Focal areas
approach as well as
 Methods to involve
reference systems helpful
stakeholders
for greening TVET  Implementation
institutions procedure
4. Are able to list potential  Case study
topics, appropriate methods
and a suitable procedure
for greening TVET
institutions.

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CBC Computer Systems Servicing NC II
 COMMON COMPETENCIES

COMPUTER SYSTEMS SERVICING NC II

UNIT OF COMPETENCY : APPLY QUALITY STANDARDS

MODULE TITLE : APPLYING QUALITY STANDARDS
MODULE DESCRIPTION : This module covers the knowledge, skills, attitudes and values
needed to apply quality standards in the workplace. The unit also
includes the application of relevant safety procedures and
regulations, organization procedures and customer requirements.
NOMINAL DURATION : 10 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Assess quality of received materials
LO2. Assess own work
LO3. Engage in quality improvement

Details of Learning Outcomes:

LO1. ASSESS QUALITY OF RECEIVED MATERIALS
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Work instruction obtained  Reading skills required  Work  Lecture-  Hands-on
and work carried out in accordance Instructions
with standard operating procedures. to interpret work instruction demonstration  Direct
2. Received materials  Workplace standards  Manuals  Self-paced observation
checked against workplace standards and specifications (operation manual of instruction  Practical
and specifications. the company
3. Faulty materials related to  Procedures in obtaining /manufacturer’s  Group discussion demonstration
work are identified and isolated and carrying out work instruction/service
4. Faults and any identified instructions manual)
causes recorded and or reported to
the supervisor concerned in  Quality checking  Company/
accordance with workplace procedures workplace standards
procedures  Fault identification and and specifications
5. Faulty materials are
replaced in accordance with reporting
workplace procedures  Safety and environmental
aspects of production process
 Carry out work in

accordance with policies and

procedures

LO2. ASSESS OWN WORK

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Documentation relative to  Communication skills  Organization  Lecture-  Hands-on
quality within the company needed to interpret and apply work procedures
identified and used defined work procedures demonstration  Direct
 Manufacturer’s
2. Completed work checked  Self-paced observation
against workplace standards and Identifying errors Instruction Manual

instruction Practical
specifications (deviation from customer and  Customer 

3. Errors are identified and or organization requirements) Requirements  Group discussion demonstration
Isolated  Other forms
4. Information on the quality
and other indicators of production
procedures recorded in accordance

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CBC Computer Systems Servicing NC II
 with workplace procedures
5. In cases of deviation from
specific quality standards, causes
documented and reported in
accordance with the workplace’s
standard operating procedures.

LO3. ENGAGE IN QUALITY IMPROVEMENT

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Process improvement procedures  Relevant production  Organization  Lecture-  Hands-on
participated in relative to workplace work procedures
assignment processes, materials and demonstration  Direct
 Manufacturer’s
2. Work carried out in accordance products  Self-paced observation
with process improvement Instruction Manual
 Safety and environmental instruction Practical
procedures  Customer 

3. Performance of operation or aspects of production Requirements  Group discussion demonstration

quality of product of service to processes  Other forms
ensure customer satisfaction  Critical thinking
monitored
 Quality improvement
processes

UNIT OF COMPETENCY : PERFORM COMPUTER OPERATIONS

MODULE TITLE : PERFORMING COMPUTER OPERATIONS
MODULE DESCRIPTION : This module covers the knowledge, skills, attitudes and values
needed to perform computer operations which include in putting,
accessing, producing, and transferring data using the appropriate
hardware and software.
NOMINAL DURATION : 20 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Plan and prepare for tasks to be taken/undertaken
LO2. Input data into computer
LO3. Access information using computer
LO4. Produce output/data using computer systems
LO5. Use basic functions of a Web browser to locate information
LO6. Maintain computer equipment and systems

Details of Learning Outcomes:

LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Requirements of tasks  Reading and comprehension Equipment:  Lecture-  Hands-on
determined in accordance with skills required to interpret work
- 1 unit of computer demonstration Direct
the required output instructions and tointerpret basic 

2. Appropriate hardware - voltage regulator/  Self-paced

user manuals observation
and software selected according UPS
 OH and S principles instruction
Learning Materials:  Practical
to task assigned and required  and responsibilities
 Group discussion demonstration
outcome  Main types of  Learning manuals
3. Task planned to ensure  computers and basic  Work instruction
that OH and S guidelines and features of different operating  Hand-outs
procedures followed systems Supplies/materials:
4. Client-specific guidelines  Main parts of a Computer
 Operating system
and procedures followed  Storage devices and

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CBC Computer Systems Servicing NC II
5. Required data security basic categories of memory  Application
guidelines applied in accordance  Relevant types of Software program
with existing procedures  General security, privacy
legislation and copyright

LO2. INPUT DATA INTO COMPUTER

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Data entered into the  Relevant types of Equipment:  Lecture-  Hands-on
computer using appropriate
Software - 1 unit of computer demonstration Direct
program/ application in 
accordance with company  Communication skills to - voltage regulator/ Self-paced
 observation
procedure identify lines of UPS
communication, request instruction Practical
2. Accuracy of information Learning Materials: 

checked and information saved advice, followinstructions  Group discussion demonstration

- Learning manuals
in accordance with standard and receive feedback
- Work instruction
operating procedures  Storage devices and - Hand-outs
3. Inputted data stored in basic categories of memory Supplies/materials:
storage media according to
 Basic ergonomics of
requirements - Operating system
keyboard and computer user
4. Work performed within - Application program
ergonomic guidelines

LO3. ACCESS INFORMATION USING COMPUTER

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Correct program/ application  Relevant types of Software Equipment:  Lecture-  Hands-on
selected based on job Communication skills to
 - 1 unit of computer demonstration Direct
requirements identify lines of communication,

2. Program/application - voltage regulator/ Self-paced
request advice, follow  observation
containing the information UPS
instructions and receive instruction Practical
required accessed according to Learning Materials: 
feedback Group discussion
company procedures - Learning manuals
 demonstration
3. Desktop icons correctly - Work instruction
selected, opened and closed for  Storage devices and basic
- Hand-outs
navigation purposes categories of memory
4. Keyboard techniques  Basic ergonomics of
Supplies/materials:
carried out in line with OHS keyboard and computer user
requirements for safe use of - Operating system
keyboards - Application program

LO4. PRODUCE OUTPUT/DATA USING COMPUTER SYSTEM

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Entered data processed  Relevant types of Software Equipment:  Lecture-  Hands-on
using appropriate software Computer peripherals
 - 1 unit of computer demonstration Direct
commands 
2. Data printed as required  Storage devices and - voltage regulator/ Self-paced
 observation
using computer hardware/ basic categories of memory UPS
instruction Practical
peripheral devices in accordance Learning Materials: 

with standard operating  Group discussion demonstration

- Learning manuals
procedures - Work instruction
3. Files and data transferred - Hand-outs
between compatible systems
Supplies/materials:
using computer software,
hardware/peripheral devices in - Operating system
accordance with standard - Application Program
operating procedures - Disks

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CBC Computer Systems Servicing NC II
LO5. USE BASIC FUNCTIONS OF A WEB BROWSER TO LOCATE INFORMATION
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Information requirements  Web surfing Equipment:  Lecture-  Hands-on
for Internet search established  Web browsers - 1 unit of computer
2. Browser launched - voltage regulator/ demonstration Direct
 Search engines 
3. Search engine loaded  URLS and keywords UPS  Self-paced observation
4. Appropriate search criteria  Links Learning Materials: instruction
 Practical
and/or URL of site entered  Bookmarking - Learning manuals
 Group discussion demonstration
5. Relevant links followed to - Work instruction
locate required information - Hand-outs
6. Useful pages bookmarked or Supplies/materials:
printed as required - Operating system
- Application Program
- Disks
- Paper

LO6. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Procedures for ensuring  Security measures Equipment:  Lecture-  Hands-on
security of data, including - 1 unit of
 Anti-virus software/ demonstration Direct
regular back-ups and virus computer 
checks implemented in programs - voltage  Self-paced observation
accordance with standard regulator/UPS instruction
 File Management  Practical
operating procedures Learning Materials:
 Group discussion demonstration
2. Basic file maintenance - Learning manuals
procedures implemented in line - Work instruction
with standard operating - Hand-outs
procedures Supplies/
materials:
- Operating system
- Application
Program

UNIT OF COMPETENCY : PERFORM MENSURATION AND CALCULATION

MODULE TITLE : PERFORMING MENSURATION AND CALCULATION
MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes and values
needed identify, care, and use measuring instruments.
NOMINAL DURATION : 10 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Select measuring instruments
LO2. Carry out measurements and calculation
LO3. Maintain measuring instruments

Details of Learning Outcomes:

LO1. SELECT MEASURING INSTRUMENTS
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Object or component to  Types of components  Try square  Lecture-  Hands-on
be measured identified
and object to be identified  Protractor demonstration Direct
2. Correct specifications 

16
CBC Computer Systems Servicing NC II
obtained from relevant source  Knowing the correct  Steel rule  Self-paced observation
3. Measuring tools selected
specifications of the relevant  Taper instruction  Practical
in line with job requirements
sources  Group discussion demonstration
 Identify the necessary
 measuring tools in selecting
the job requirements
 Reading skills required
to interpret work instruction
 Communication skills

LO2. CARRY OUT MEASUREMENTS AND CALCULATION

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Appropriate measuring  Identifying appropriate  Torque gauge  Lecture-  Hands-on
instrument selected to achieve
measuring instruments to be  Combination demonstration Direct
required outcome. 
2. Accurate measurements used. gauge  Self-paced observation
obtained for job. Use accurate measurements instruction
  Volume  Practical
3. Calculation needed to
complete work tasks are performed for the tasks given.  Area  Group discussion  demonstration
using the four fundamentals  Using the four fundamental
 Circumference
operations (addition, subtractions, of mathematical operations
multiplication and division)  Thickness
 Introducing proper
4. Calculation involving
procedure in calculating
fractions, percentages, and mixed fractions, percentages, and
numbers used to complete mixednumbers to perform
workplace tasks. in the given tasks.
5. Instruments read to the
limit of accuracy of the tool.  Reading skills required
to interpret work instruction
 Communication skills

LO3. MAINTAIN MEASURING INSTRUMENTS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Measuring instruments not  Using appropriate  Straight edge  Lecture-  Hands-on
dropped to avoid damage.
instruments tools to avoid  Steel rule demonstration Direct
2. Measuring instruments 
cleaned before and after using. damage.  Displacement  Self-paced observation
3. Proper storage of instruments Proper procedure in instruction
  Inside diameter  Practical
undertaken according to the
manufacturer’s specifications and  cleaning up the workplace  Outside diameter  Group discussion  demonstration
standard operating procedures. before and after using
 Thickness
 Identifying the
proper storage of the  Taper
instruments to be kept that
 Out of roundness
met the manufacturer’s
specifications and standard to
avoid damage in mismatching.
 Reading skills required
to interpret work instruction
 Communication skills

UNIT OF COMPETENCY : PREPARE AND INTERPRET TECHNICAL DRAWING

MODULE TITLE : PREPARING AND INTERPRETING TECHNICAL DRAWING
MODULE DESCRIPTION : This module covers the knowledge, skills and attitude and values needed
to prepare/interpret diagrams, engineering abbreviation and drawings,
symbols and dimensions

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CBC Computer Systems Servicing NC II
NOMINAL DURATION : 10 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Identify different kinds of technical drawings
LO2. Interpret technical drawing
LO3. Prepare/make changes on electrical/electronic schematics and drawings

Details of Learning Outcomes:

LO1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Correct technical  Drawing conventions  Schematic  Lecture-  Hands-on
drawing selected according to  Symbols
job requirements  Dimensioning conventions diagrams demonstration  Direct
2.Technical drawings segregated  Markup/notation of  Charts  Self-paced observation
in accordance with the types and drawings Block instruction
  Practical
kinds of drawings.
diagrams  Group discussion  demonstration
 Layout plans
 Location plans
 Process and
Instrumentation
diagrams
 Loop diagrams
 System control
diagrams

LO2. INTERPRET TECHNICAL DRAWING

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Components, assemblies  Reading skills required  Schematic  Lecture-  Hands-on
or objects recognized as
required to interpret work instructions diagrams demonstration  Direct
2. Dimensions of the key  Charts  Self-paced observation
features of the objects depicted Skills in interpreting Block instruction
   Practical
in the drawing correctly
identified electrical / electronic signs diagrams  Group discussion  demonstration
3. Symbols used in the and symbols  Layout plans
drawing identified and  Location plans
interpreted correctly
4. Drawing checked and  Process and
validated against job Instrumentation
requirements or equipment in diagrams
accordance with standard
operating procedures  Loop diagrams
 System control
diagrams

LO3. PREPARE/MAKE CHANGES ON ELECTRICAL/ELECTRONIC SCHEMATICS AND DRAWINGS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Electrical/ Electronic  Mathematics  Components/  Lecture-  Hands-on
schematic drawn and correctly
 Communication skills dividers demonstration Direct
identified 
2. Correct drawing identified,  Self-paced

18
CBC Computer Systems Servicing NC II
equipment selected and used in  Drawing boards instruction observation
accordance with job requirements
 Rulers  Group discussion  Practical
 T-square  demonstration
 Calculator

UNIT OF COMPETENCY : USE HAND TOOLS

MODULE TITLE : USING HAND TOOLS
MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes on the safe
use, handling and maintenance of tools.
NOMINAL DURATION : 10 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Plan and prepare for tasks to be undertaken
LO2. Prepare hand tools
LO3. Use appropriate hand tools and test equipment
LO4. Maintain hand tools

Details of Learning Outcomes:

LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Tasks to be undertaken  Identifying appropriate  Hand tools  Lecture-  Hands-on
properly identified. hand tools for adjusting,
dismantling, demonstration  Direct
2. Appropriate hand tools Identify
 Identifying tasks assembling, finishing,  Self-paced observation
3. Hand tools selected cutting, screwdrivers,  instruction  Practical
according to the task requirements  Selecting appropriate hand pliers, punches
 Group discussion demonstration
tools  Wrenches files

LO2. PREPARE HAND TOOLS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Appropriate hand tools  Operation of hand tools  Hand tools  Lecture-  Hands-on
checked for proper operation and Function of hand tools for adjusting,

dismantling, demonstration  Direct
safety Common faults of hand assembling, finishing, Self-paced observation


2. Unsafe or faulty tools identified tools cutting, screwdrivers, instruction
  Practical
3. Marked all tools for Safety requirements of pliers, punches
Group discussion

 Wrenches files
 demonstration
repair according to standard hand tools
company procedures  Preparing tools

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CBC Computer Systems Servicing NC II
LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Tools used according to  Function of tools  Cleaning  Lecture-  Hands-on
tasks undertaken  Safety requirements of  Lubricating demonstration  Direct
2. All safety procedures in tools  Tightening Self-paced
 observation
 Proper used of tools  Simple tool instruction
using tools observed at all times   Practical
Creating report for repairs
Group discussion

3. Malfunctions, unplanned  demonstration
malfunctions, unplanned or  Hand
or unusual events reported to the unusual events sharpening
supervisor  Adjustment
using correct
procedures

LO4. MAINTAIN HAND TOOLS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Tools used according to tasks  Maintenance of tools  Cleaning  Lecture-  Hands-on
undertaken Storage of tools  Lubricating demonstration

 Direct
2.Routine maintenance of tools Standard operational  Tightening Self-paced
  observation
undertaken according to standard procedures, principles and instruction  Practical
operational procedures, principles techniques in maintaining a  Group discussion demonstration
and techniques tools
3.Tools stored safely in appropriate
locations in accordance with
manufacturers specifications or
standard operating procedures

UNIT OF COMPETENCY : TERMINATE AND CONNECT ELECTRICAL WIRING AND ELECTRONICS

CIRCUIT
MODULE TITLE : TERMINATING AND CONNECTING ELECTRICAL WIRING AND
ELECTRONICS CIRCUIT COMPONENT
MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes and values
needed to terminate and connect electrical wiring and electronic
circuits.
NOMINAL DURATION : 20 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits
LO2. Terminate/connect wiring/electronic circuits
LO3. Test termination/connections of electrical wiring/electronics circuits

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CBC Computer Systems Servicing NC II
Details of Learning Outcomes:
LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICALWIRING/ELECTRONICS
CIRCUITS
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Materials checked according  Identified the materials Tools and equipment  Lecture-  Hands-o
to specification and tasks needed to perform the given - Soldering lead demonstration  Direct
2. Appropriate tools and
specification - Pliers  Self-paced observation
equipment selected according to
 Used appropriate tools - Personal Protective instruction Practical
tasks requirements 

3. Task is planned to ensure and equipment as required in Equipment  Group discussion demonstration
OH & S guidelines and the given tasks - Goggles
procedures followed.  Prior planning to perform
4. Electrical wiring/electronic, the specific guidelines and
circuits correctly prepared for procedures
connecting/termination in  Ensuring the accuracy

accordance with instructions and and correctness of

worksite procedures. electrical/wiring and
electronicsconnections to
be used and placed in the
worksite.
 Reading skills required
to interpret work instruction
 Communication skills

LO2. TERMINATE/CONNECT WIRING/ELECTRONIC CIRCUITS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Safety procedures in using  Provide necessary  Materials  Lecture-  Hands-on
tools observed at all times and safety procedures in using  Cables
appropriate personalprotective tools and appropriate  Soldering lead
demonstration  Direct
equipment used protectiveequipment in the  Wires  Self-paced observation
2. All works undertaken safety in worksite.  Tools and instruction
 Tasks given are based
 Practical
accordance with the workplace equipment
and standardprocedures. to standards procedures in  Pliers
 Group discussion demonstration
3. Appropriate ranges of methods accordance with the safety  Cutters
in termination/connection used requirements.  Screw drivers
according to specifications,  Identifying appropriate  Soldering gun
manufacturer’s requirements and methods in terminating  Multi-tester
safety. connection are according to  Personal
4. Correct sequence of operation prescribed standards.  protective
followed  Using proper sequence of equipment
5. Accessories used adjusted, if  Goggles
operation
necessary  Gloves
6. Confirm termination/connections  Jobs performance must be
undertaken successfully in in accordance with the
accordance with jobspecification.
standard procedures.
 Reading skills required
to interpret work instruction
 Communication skills

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CBC Computer Systems Servicing NC II
LO3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL WIRING/ELECTRONICS CIRCUITS
Conditions
Assessment Criteria Content (The students must Methodologies Assessment
be provided w/ the Methods
ff.)
1. Testing of all completed  Using of appropriate tools  Materials  Lecture-  Hands-on
termination/connections of electric in testing of the different  Cables
wiring/electronic circuits conducted circuits connected to ensure  Soldering lead
demonstration  Direct
for compliance with specification the validity and conformity of  Wires  Self-paced observation
and regulations using appropriate the connection  Tools and instruction  Practical
procedures and equipment  Identify the accurate tools equipment
2. Wiring and circuits checked using  Pliers
 Group discussion demonstration
specified testing procedures to checked the specified  Cutters
3. Unplanned events or conditions wiring circuits  Screw drivers
responded to in accordance with  Reading skills required to  Soldering gun
established procedures.  Multi-tester
interpret work instruction  Personal
 Communication skills  protective

 Responding as compliance equipment

 Goggles
with the standard established  Gloves
procedures

UNIT OF COMPETENCY : TEST ELECTRONIC COMPONENTS

MODULE TITLE : TESTING ELECTRONIC COMPONENTS
MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes required to test
electronic components. It includes competencies in determining the
criteria for testing electronics components, planning an approach for
component testing, testing the components and evaluating the testing
process.
NOMINAL DURATION : 10 hours
QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Determine criteria for testing electronics components
LO2. Plan an approach for component testing
LO3. Test components
LO4. Evaluate the testing process

Details of Learning Outcomes:

LO1. DETERMINE CRITERIA FOR TESTING ELECTRONICS COMPONENTS
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Work instructions are  Conversion of units. Tools and equipment  Film Viewing  Direct
obtained and clarified based on - Set of Pliers Individualized observation of
 Knowledge in 5S 
job order or client requirements
application and observation of - Set of Screw Learning application to
2. Responsible person is
required time frame. drivers  Direct Student tasks and
consulted for effective and
proper work coordination  Knowledge of proper - Set of Wrenches  Laboratory questions related
3. Data sheets/Application notes handling and disposal of - Hand drills  Experience to required
are obtained and interpreted chemicals - Hack Saw  On-the-Job knowledge
based on manufacturer’s  Identifying sources of - Set of files Training  Demonstration
specifications electricity - Tin Snip  Project Method with oral
4. Testing criteria are defined to - Hammer questioning
 Work efficiently and
ensure that components
systematically.  Third party

22
CBC Computer Systems Servicing NC II
meet technical and quality  Skills in testing electronic report
requirements Written test
components 
5. Document and communicate
 Observing waveform using  Portfolio
testing criteria to relevant
oscilloscope.
personnel

LO2. PLAN AN APPROACH FOR COMPONENT TESTING

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Various testing methods are  Basic terms concept, Tools and equipment  Film Viewing  Direct
Identified based on types of - Set of Pliers Individualized observation of
functions and characteristics 
electronic components
of basic electronic - Set of Screw Learning application to
2. Characteristics and
components drivers  Direct Student tasks and
appropriateness of testing
methods to be  Proper ways in testing - Set of Wrenches  Laboratory questions related
used during development and on electronic components. - Hand drills  Experience to required
completion is determined  Testing and measuring - Hack Saw  On-the-Job knowledge
3. Testing methods are instruments and tools. - Set of files Training  Demonstration
considered/selected in relation to  Reading skills required to - Tin Snip  Project Method with oral
appropriate testing strategy - Hammer questioning
interpret work instructions.
4. Plan for testing components is
 Communication skills. - Variable DC power  Third party
developed at specified points
- Digital VOM report
during development and on
- Analog VOM Written test
completion 

5. Required test & measuring - Dual Tracem  Portfolio

instruments and tools are triggired oscilloscope
prepared and checked in - function generator
accordance with established Materials
procedures - Cables
6. Records system is established
- soldering lead
to document testing results,
- wires
including problems and faults

LO3. TEST COMPONENTS

Conditions
Assessment Criteria Content (The students must Methodologies Assessment
be provided w/ the Methods
ff.)
1. Testing methods are applied to  Using of appropriate tools  Materials  Lecture-  Hands-on
ensure that products meet in testing of the different  Cables
creative, production and technical circuits connected to ensure  Soldering lead
demonstration  Direct
requirements the validity and conformity of  Wires  Self-paced observation
2. Problems and faults detected by the connection  Tools and instruction
testing are recorded and  Identify the accurate tools equipment
remedial steps taken in records  Pliers
 Group discussion
system is documented to checked the specified  Cutters
3. Problems and faults detected wiring circuits  Screw drivers
during testing are resolved in  Reading skills required to  Soldering gun
accordance with agreed project or  Multi-tester
industry practice interpret work instruction
4. Evaluate final products against  Communication skills
the previously determined  Responding as compliance
criteria
5. Testing process is documented with the standard established
and summarized evaluation procedures
report is submitted to relevant
personnel

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CBC Computer Systems Servicing NC II
LO3. EVALUATE THE TESTING PROCESS
Conditions
Assessment Criteria Content (The students must Methodologies Assessment
be provided w/ the Methods
ff.)
1. Testing methods that were  Using of appropriate tools  Materials  Lecture-  Hands-on
successful and those that led to in testing of the different  Cables
difficulties are identified based on circuits connected to ensure  Soldering lead
demonstration  Direct
industry standards the validity and conformity of  Wires  Self-paced observation
2. Testing process and records the connection  Tools and instruction
system are evaluated based on  Identify the accurate tools equipment
standard procedures  Pliers
 Group discussion
3. Test results/findings are to checked the specified  Cutters
documented for subsequent wiring circuits  Screw drivers
components testing.  Reading skills required to  Soldering gun
 Multi-tester
interpret work instruction  PPE
 Communication skills
 Responding as compliance
with the standard established
procedures

CORE COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II

UNIT OF COMPETENCY : INSTALL AND CONFIGFURE COMPUTER SYSTEMS AND

NETWORKS
UNIT MODULE : INSTALLING AND CONFIGFURE COMPUTER SYSTEMS AND
NETWORKS
MODULE DESCRIPTOR : This module covers the outcomes required in installing, assembling and
testing computers and common peripherals
NOMINAL DURATION : 50 hours
QUALIFICATION LEVEL : NC II
PREREQUISITE : NC I
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Assemble computer hardware
LO2. Prepare installer
LO3. Install operating system and drivers for peripherals/ devices
LO4. Install application software
LO5. Conduct test

Details of Learning Outcomes:

LO1. ASSEMBLE COMPUTER HARDWARE
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Unit Assembly Is Planned And  Personal Protective  Lecture- Hands-on
 Safety procedures 
Prepared To Ensure Oh&S Policies equipment (ex.
demonstration Direct
And Procedures Are Followed In  Basic terms, concepts, protective eyewear, 

functions and characteristics anti static wrist wrap)  Self-paced observation

Accordance With Systems
of PC hardware components  Electronic instruction
Requirements  Practical
 Structure of operating laboratory hand

24
CBC Computer Systems Servicing NC II
2. Materials Necessary To systems tools (assorted  Group discussion demonstration
Complete The Work Are Identified  Familiarization with the pliers, assorted
And Obtained In Accordance With various computer systems’ screw drivers,
components and peripherals soldering iron &
Established Procedures And system configuration/ settings desoldering tool)
Checked Against Systems of computer systems and  LAN tester
Requirements devices  Crimping tools
3. Tools, Equipment And  RS 232 pin
 exertion/
Testing Devices Needed To Carry
extraction tool
Out The Installation Work Are
 Flashlights
Obtained In Accordance With  Mirror
Established Procedures And  (inspection)
Checked For Correct Operation And  Hand-outs

Safety
4. Computer Hardware Is
Assembled In Accordance With
Established Procedures And
Systems Requirements
5. Basic-Input-Output-
System (Bios) Configuration Is
Performed In Accordance With
Hardware Requirements.

LO2. PREPARE INSTALLER

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Portable bootable devices are  Safety procedures  Personal Protective  Lecture-  Hands-on
created in accordance with equipment (ex.
 Basic computer demonstration Direct
software manufacturer instruction protective eyewear, 
configuration set up anti static wrist wrap)  Self-paced observation
2. Customized installers are
System’s specifications  Electronic instruction
prepared in accordance with
  Practical
laboratory hand
software utilization guide and end  Identifying common  Group discussion demonstration
tools (assorted
user agreement. symptoms and problems pliers, assorted
3. Installation of portable associated with each devices screw drivers,
soldering iron &
applications are carried out in  Troubleshooting and desoldering tool)
accordance with software user isolating PC hardware  LAN tester
guide and software license problems  Crimping tools
 RS 232 pin
 Diagnosing and  exertion/
troubleshooting hardware extraction tool
conflicts  Flashlights
 Mirror
 Knowledge in installing  (inspection)
peripherals, network devices  Hand-outs

and other I/O devices

25
CBC Computer Systems Servicing NC II
LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Operating system (OS) is  Safety procedures  Personal Protective  Lecture-  Hands-on
installed in accordance with equipment (ex.
 Basic computer demonstration Direct
established installation procedures protective eyewear, 
configuration set up anti static wrist wrap)  Self-paced observation
and to comply with end-user
System’s specifications  Electronic instruction
requirements
  Practical
laboratory hand
2. Peripherals/devices drivers are  Identifying common  Group discussion demonstration
tools (assorted
installed and configured in symptoms and problems pliers, assorted
accordance with manufacturer’s associated with each devices screw drivers,
soldering iron &
instructions and/or OS installation  Troubleshooting and desoldering tool)
procedures. Isolating PC hardware  LAN tester
3. OS and drivers updates/patches problems  Crimping tools
are accessed and installed in  RS 232 pin
 Diagnosing and  exertion/
accordance with manufacturer’s
troubleshooting hardware extraction tool
recommendations and
 Flashlights
requirements conflicts
 Mirror
4. On-going checks of the  Knowledge in installing  (inspection)
quality of the work are undertaken peripherals, network devices  Hand-outs

in accordance with established and other I/O devices

procedures

LO4. INSTALL APPLICATION SOFTWARE

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Application software are installed  Safety procedures  Personal Protective  Lecture-  Hands-on
based on software installation equipment (ex.
 Basic computer demonstration Direct
guides, end-user requirements and protective eyewear, 
configuration set up anti static wrist wrap)  Self-paced observation
software license agreement
 System’s specifications  Electronic instruction  Practical
laboratory hand
2. Variation to application software  Identifying common  Group discussion demonstration
tools (assorted
installation is carried out in symptoms and problems pliers, assorted
accordance to customer/client associated with each devices screw drivers,
soldering iron &
requirements  Troubleshooting and desoldering tool)
3. Software updates are accessed isolating PC hardware  LAN tester
and installed in accordance with problems  Crimping tools
manufacturer’s recommendations  RS 232 pin
 Diagnosing and  exertion/
and requirements
troubleshooting hardware extraction tool
 Flashlights
conflicts
 Mirror
 Knowledge in installing  (inspection)
peripherals, network devices  Hand-outs

and other I/O devices

LO5. CONDUCT TESTING AND DOCUMENTATION

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Devices / systems and/or  Safety procedures  Personal Protective  Lecture-  Hands-on
installation is tested to determine Basic computer demonstration
 equipment ( ex.  Direct
whether it conforms to
configuration set up protective eyewear,  Self-paced observation
requirements
 Understanding and anti static wrist wrap) instruction Practical
2. Stress test is conducted to 
 Electronic

26
CBC Computer Systems Servicing NC II
 ensure reliability of equipment in comparing various system’s laboratory hand  Group discussion demonstration
accordance with manufacturer’s tools (assorted
specifications pliers, assorted
instructions and system
 Identifying common screw drivers,
requirements soldering iron &
symptoms and problems
3. 5S and 3Rs are followed desoldering tool)
according to environmental policies  Troubleshooting
 LAN tester
4. Documentation in relation to the and isolating problems
 Crimping tools
test is forwarded to appropriate  Diagnosing and
 RS 232 pin
personnel and/or authority in troubleshooting conflicts
 exertion/
accordance with requirements  Installing peripherals,
extraction tool
network devices and other I/O
 Flashlights
devices
 Sharp
 Knowledge in performing
 pointed tweezers
burn-in or testing repaired or
 Mirror
replaced network system
 (inspection)
 Hand-outs

UNIT OF COMPETENCY : SET-UP COMPUTER NETWORKS

MODULE TITLE : SETTING-UP COMPUTER NETWORKS
MODULE DESCRIPTOR : This unit covers the knowledge, skills and attitudes needed
to diagnose computer systems and networks
NOMINAL DURATION : 50 hours
QUALIFICATION LEVEL : NCII
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Install network cables
LO2. Set network configuration
LO3. Set router/Wi-Fi/ wireless access point/repeater configuration
LO4. Inspect and test the configured computer networks

Details of Learning Outcomes:

LO1. INSTALL NETWORK CABLES
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Cable routes are  Different types of computer Tools:  Lecture-  Hands-on
determined and planned in
accordance with network systems error. -Screw drivers demonstration  Direct
design andactual installation  Software as tools for (assorted)  Self-paced observation
site. diagnosing computer systems. -Pliers (assorted) instruction  Practical
2. Network materials
 Hand tools and its uses. -Soldering iron  Group discussion demonstration
necessary to complete the work
are identified and obtained in  Procedures in diagnosing -Wrenches
accordance with established computer systems -Utility software
procedures and checked against
systems requirements  Safety precautions -Computer system
3. Tools, equipment and Policies and
testing devices needed to procedures:
carry out the installation work
-Procedures and
are obtained in accordance with
established procedures and guidelines
checked for correct operationand Safety precautions
safety

27
CBC Computer Systems Servicing NC II
4. Appropriate personal
protective equipment is used
and OHS policies and
procedures are followed
5. Copper cable splicing is
performed based on Electronic
Industries
Alliance/Telecommunications
Industry Association (EIA/TIA)
standards
6. Network cables and cable
raceway are installed in
accordance with established
procedures and installation
requirements
7. Installation work is performed
and is checked to ensure no
unnecessary damage has
occurred and complies with
requirements
8. OHS standards and 5S
principles are followed according
to enterprise requirements
9. Excess components and
materials are disposed of based
on WEEE directives and 3Rs
wastemanagement program.

LO2. SET NETWORK CONFIGURATION

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Network connectivity of each  Parts and functions Tools:  Lecture-  Hands-on
terminal is checked in accordance of computer system demonstration
- Screw drivers  Direct
with network design.
 Software (operating (assorted)  Self-paced observation
2. Any fault or problem in
system, application software) - Pliers (assorted) instruction Practical
the network system is diagnosed 

and remedied in line with the  Electrical theory - Wrenches  Group discussion demonstration
standard operating procedures.  Computer monitors - Utility software
3. Network interface card  Techniques for Materials:
(NIC) settings are configured in diagnosing computer system - Connectors
accordance with network design. - Adaptors
4. Communication checking
- Diskettes
between terminals are carried out
- CD ROM
in accordance with OS network
configuration guides Computer system:
5. Unplanned events or - Complete set of
conditions are responded to in working computer
accordance with established - Spare of all
procedures components
Testing devices:
- Multi-meter
- Oscilloscope
- Appropriate
software

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CBC Computer Systems Servicing NC II
LO3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER CONFIGURATION
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Client Device systems  Proper repairing/replacing Tools:  Lecture-  Hands-on
settings are configured in
accordance with manufacturers’ procedures of different - Screw drivers demonstration  Direct
instructions and end-user components (assorted)  Self-paced observation
preferences Wiring techniques - Pliers (assorted) instruction
  Practical
2. Local area network (LAN) port is Group discussion
 Power supplies - Soldering iron  demonstration
configured in accordance with
 Determining defective - Wrenches
manufacturers’instructions and
network design Components - Utility software
3. Wide area network (WAN) port is - Crimping tools
configured in accordance with  Basic networking Computer system:
manufacturers’instructions and
- Servers
network design
- Workstations
4. Wireless settings are
configured in accordance - Printers
manufacturers’ instructions, network Policies and
design and end-user preferences procedures:
5. Security/Firewall/Advance
- Procedures and
settings are configured in
guidelines
accordance with manufacturers’
instructions and end-user Testing devices:
preferences - Multi-meter
- Oscilloscope
- Appropriate

LO4. TEST SYSTEMS AND NETWORKS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Computer systems  Guidelines for testing Computer system:  Lecture-  Hands-on
and networks are tested in
accordance with the job computer system - Servers demonstration  Direct
requirements  Advance networking - Workstations  Self-paced observation
2. Information are shared Computer systems Operation - Printers instruction
  Practical
from one computer to another as
primary requirement incomputer  Digital electronics Policies and  Group discussion demonstration
networking  Communication procedures:
3. Reports are prepared
- Procedures and
and completed according to the
company requirements guidelines
Testing devices:
- Network cable
tester
- Hubs
Others:
- Papers (for report
generation)
- AC line (to supply
power)

29
CBC Computer Systems Servicing NC II
UNIT OF COMPETENCY : SET-UP COMPUTER SERVERS
MODULE TITLE : SETTING -UP COMPUTER SERVERS
MODULES DESCRIPTOR : This unit covers the knowledge, skills and attitudes needed to configure
computer systems and networks
NOMINAL DURATION : 30 hours
CERFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Set-up user access
LO2. Configure network services
LO3. Perform testing, documentation and pre-deployment procedures

Details of Learning Outcomes:

LO1. SET-UP USER ACCESS
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. User folder is created in  Inspecting work OH & S policies  Lecture-  Hands-on
accordance with network operating instructions according to job and procedures demonstration  Direct
system (NOS) features Self-paced
requirements. - OH & S policies  observation
2. User access level is
 Planning and preparing of - manuals instruction
configured based on NOS features  Practical
standard operating
and established networkaccess Computer  Group discussion demonstration
procedures
policies/end-user requirements.
 Occupational health systems and
3. Security check is performed in and safety
accordance with established network networks
 Configuring system
access policies/end-user - Server
requirements and networks
- Peripherals
 Procedures in using the
- Desktop
tools and equipments
Computers
Materials
- Wires and Cables
- Appropriate
Software
- Computer
- Storage Media
Tools
- Pliers
- Philips screw driver
Equipment/
testing devices
- Computer
Personal
protective
equipment
- Anti-static wrist
wrap

30
CBC Computer Systems Servicing NC II
LO2. CONFIGURE NETWORK SERVICES
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Normal functions of server are OH & S policies  Lecture-  Hands-on
checked in accordance with  Occupational health
and procedures demonstration  Direct
manufacturer’s instructions and safety - OH & S policies  Self-paced observation
2. Required modules /add-ons are
 Testing normal function of - manuals instruction
installed/updated based on NOS  Practical
systems and networks Computer Group discussion
installation procedures  demonstration
 Procedures in checking the systems and
3. Network services to be
configured are confirmed based on faults or problems networks
user/system requirements  Procedures in configure - Server
4. Operation of network systems and networks - Peripherals
services are checked based on
- Desktop
user/system requirements
Computers
5. Unplanned events or
conditions are responded to in Materials
accordance with established - Wires and Cables
procedures - Appropriate
Software
- Computer
- Storage Media
Tools
- Pliers
- Philips screw driver
Equipment/
testing devices
- Computer
Personal
protective
equipment
- Anti-static wrist
wrap

LO3. PERFORM TESTING, DOCUMENTATION AND PRE-DEPLOYMENT PROCEDURES

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Pre-deployment procedures is OH & S policies Lecture- Hands-on
 Occupational health and
 
undertaken based on enterprise and procedures demonstration  Direct
policies and procedures safety - OH & S policies  Self-paced observation
2. Operation and security check
 Inspection of system - manuals instruction
are undertaken based on end-  Practical
user requirements and networks with manuals Computer  Group discussion demonstration
3. Reports are prepared/completed  Making documents and systems and
according to enterprise policies and reports networks
procedures. - Server
- Peripherals
- Desktop
Computers
Materials
- Wires and Cables
- Appropriate
Software

31
CBC Computer Systems Servicing NC II
 - Computer
- Storage Media
Tools
- Pliers
- Philips screw driver
Equipment/
testing devices
- Computer
Personal
protective
equipment
- Anti-static wrist
wrap

UNIT OF COMPETENCY : MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

MODULE TITLE : MAINTAINING AND REPAIR COMPUTER SYSTEMS AND

NETWORK

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitude needed to
maintain computer systems and networks

NOMINAL DURATION : 30 hours

QUALIFICATION LEVEL : NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Plan and prepare for the maintenance and repair
LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and networks
LO4. Rectify/correct defects in computer systems and networks
LO5. Inspect and test the computer systems and networks

Details of Learning Outcomes:

LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR.
Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Maintenance and/or Diagnosis of  Plan/conduct maintenance  OHS guidelines  Lecture-  Hands-on
faults is planned and prepared in procedures according to job and policies. demonstration  Direct
line with job requirements.
requirements.  PC Specifications  Self-paced observation
2. Tools, equipment and testing
 Safety measures are  Network Designs instruction Practical
devices needed for the maintenance 

are obtained and checked for observed at all times.  Schematic  Group discussion demonstration
correct operation and safety  Identify and diagnose Diagrams
3. Materials necessary to faulty system.  Books/ magazines
complete the work are obtained in  Prepare tools and test  Manuals
accordance with established equipments.
procedures and checked against  Identify or obtain PC
job requirements.
specifications and schematic
4. OHS policies and procedures are
diagrams.
followed in line with job

32
CBC Computer Systems Servicing NC II
 requirements.  Identify or obtain
5. Computer systems and Network functions and
networks for maintenance are
specifications.
checked against job/service order
or instructions and specifications.

LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Appropriate personal  Procedures in maintaining PC specification  Lecture-  Hands-on
protective equipment is used in computer systems are demonstration
- Schematic  Direct
line with standard procedures.
followed - Diagrams  Self-paced observation
2. Normal function of computer
 Safety measures are Personal instruction Practical
systems and networks are 

checked in accordance with observed. protective  Group discussion demonstration

manufacturer’s instructions.  Diagnose and identify equipments
3. Scheduled/periodic faulty systems. - Gloves and goggles
maintenance is performed in  Run diagnostics software. - Masks
accordance with manufacturer’s  Repair or replace faulty - Anti-static wrist
requirements. system wraps
4. Where necessary, needed
 Burn-in or test repaired Materials
repairs/replacements are made
or replaced computer system - Contact cleaners/
in accordance with established
procedures. soap or detergents
5. Unplanned events or - Dust brush
conditions are responded to in - Chamois or rags
accordance with established - Basin/ water
procedures
- Diagnostics
software and CD-
ROMs
Tools and test
equipments
- Slotted head
screwdriver
- Philips head
screwdriver
- Long nosed pliers
- Allen bit wrench
-Multi-tester
- Spare parts

LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Appropriate personal  Procedures in maintaining PC and network  Lecture-  Hands-on
protective equipment is used in network systems are followed specification demonstration  Direct
line with standard procedures.
 Safety measures are - Network Cables  Self-paced observation
2. Faults or problems in the
observed. and peripherals instruction Practical
computer systems and networks 

are diagnosed according to  Diagnose and identify - UTP Cat. 5 cables  Group discussion demonstration
requirements and in line with the faulty systems and cables. - UTP Cat.3 cables
standard procedures.  Run diagnostics software. - RJ 45 modular plug
3. Contingency measures  Repair or replace faulty - Hubs/switches

33
CBC Computer Systems Servicing NC II
are managed and implemented systems and cables. - Modem/router
in accordance with established Burn-in or test repaired
 - Network layout and
procedures
or replaced network system. schematic diagrams
4. Unplanned events or
Personal
conditions are responded to in
accordance with established protective
procedures. equipments
- Gloves and goggles
- Masks
- Anti-static wrist
wraps
Materials
- Contact cleaners/
soap or detergents
- Dust brush
- Chamois or rags
- Basin/ water
- Diagnostics
software and
CDROMs
- Tools and test
equipments
- Slotted head
screwdriver
- Philips head
screwdriver
- Long nosed pliers
- Allen bit wrench
- Crimping tool
- Cable tester
- Multi-tester
- Spare cables

LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND NETWORKS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Appropriate personal  Procedures in maintaining PC and network  Lecture-  Hands-on
protective equipment is used in network systems are followed specification demonstration  Direct
line with standard procedures.
 Safety measures are - Network Cables  Self-paced observation
2. Defective components or
observed. and peripherals instruction Practical
parts are replaced or corrected 

without damage to the  Diagnose and identify - UTP Cat. 5 cables  Group discussion demonstration
surrounding environment or faulty systems and cables. - UTP Cat.3 cables
services  Run diagnostics software. - RJ 45 modular plug
3. Adjustments, if necessary are  Repair or replace - Hubs/switches
made in accordance with faulty systems and cables. - Modem/router
established procedures Burn-in or test repaired
 - Network layout and
4. Unplanned events or
or replaced network system. schematic diagrams
conditions are responded to in
accordance with established Personal
procedures. protective
equipments
- Gloves and goggles
- Masks

34
CBC Computer Systems Servicing NC II
 - Anti-static wrist
wraps
Materials
- Contact cleaners/
soap or detergents
- Dust brush
- Chamois or rags
- Basin/ water
- Diagnostics
software and
CDROMs
- Tools and test
equipments
- Slotted head
screwdriver
- Philips head
screwdriver
- Long nosed pliers
- Allen bit wrench
- Crimping tool
- Cable tester
- Multi-tester
- Spare cables

LO5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS

Conditions
Assessment Criteria Content (The students must be Methodologies Assessment
provided w/ the ff.)
Methods
1. Final inspections are  Procedures in maintaining PC and network  Lecture-  Hands-on
undertaken to ensure that the
network systems are followed specification demonstration  Direct
testing conducted on the device
conforms with the manufacturer’s  Safety measures are - Network Cables  Self-paced observation
instruction/manual observed. and peripherals instruction  Practical
2. Computer systems and Diagnose and identify - UTP Cat. 5 cables Group discussion
  demonstration
networks are checked/tested to
faulty systems and cables. - UTP Cat.3 cables
ensure safe operation.
3. OHS standards and 5S  Run diagnostics software. - RJ 45 modular plug
principles are followed according  Repair or replace - Hubs/switches
to enterprise policies faulty systems and cables. - Modem/router
4. Work site is cleaned and Burn-in or test repaired
 - Network layout and
cleared of all debris and left in
or replaced network system. schematic diagrams
safe condition in accordancewith
company procedures
5. Excess components and Personal
materials are disposed of based protective
on WEEE directives and 3Rs
wastemanagement program. equipments
6. Report is prepared and - Gloves and goggles
completed according to company - Masks
requirements
- Anti-static wrist
wraps
Materials
- Contact cleaners/
soap or detergents
- Dust brush
- Chamois or rags

35
CBC Computer Systems Servicing NC II
 - Basin/ water
- Diagnostics
software and
CDROMs
- Tools and test
equipments
- Slotted head
screwdriver
- Philips head
screwdriver
- Long nosed pliers
- Allen bit wrench
- Crimping tool
- Cable tester
- Multi-tester
- Spare cables

SUPERVISED INDUSTRY LEARNING

No. Of Hours (300)

No. of Hours INDUSTRY PARTNER

140 SETHCON COMPUTER SOLUTIONS

SUPERVISED INDUSTRY LEARNING

The Supervised Industry Learning (SIL) is a program of 1 AND ALL TECHNICAL SCHOOL, Inc., under
TESDA in partnership with SETHCON COMPUTER SOLUTIONS .that aims to enhance and upgrade by
learning the competencies in the actual workplace. SIL/Internship program provides opportunities to go
through the actual methodologies of a specific job using the real tools, equipments, and documents. In effect,
the workplace becomes a development venue for a student trainee to learn more about his chosen field and
practice what he has learn from the institutions. The learners is expected to gain experiences in the latest
techniques and practices of the industry.

Nominal Duration: 140 hours

36
CBC Computer Systems Servicing NC II