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Credentials FAQ & Help

Find help and technical support for training and credentials within the topics below.

Earn a certification

ｅ OVERVIEW

Certification process overview

Register and schedule an exam

Prepare for an exam

Practice assessments

Exam duration and question types

Exam scoring and score reports

Earn an Applied Skills credential

ｅ OVERVIEW

Applied Skills process overview

Prepare for an Applied Skills assessment lab

Assessment duration and lab experiences

Assessment lab scoring and score reports

Applied Skills frequently asked questions

Online proctored exams

ｅ OVERVIEW

Introduction

About online exams with Pearson VUE

Frequently asked questions (FAQs) about online proctored exams

Renew a certification

ｃ HOW-TO GUIDE

Certification renewal process overview

Frequently asked questions (FAQs) about renewals

Exam and assessment accommodations

ｃ HOW-TO GUIDE

Request exam accommodations

Available accommodations and documentation requirements

Frequently asked questions (FAQs) about exam accommodations

Request Applied Skills accommodations

Manage credentials in the Learn profile

ｃ HOW-TO GUIDE

View, use, and share certificates and achievements

View and share your transcript

Sharing and validation of credentials

Retirement information

ｉ REFERENCE

Credentials retirement

Exam and Applied Skills retirement

Course retirement
Program information

ｉ REFERENCE

Beta certification exams

Exam and lab assessment development

Microsoft Certified Trainer

Volume licensing

Certification for students

ｃ HOW-TO GUIDE

Student discounts

Student Training and Certification

College credit for certification exams

Policies and agreements

ｉ REFERENCE

Credential expiration policies

Item challenge process

Exam security policy

Exam and assessment lab retake policies

Reschedule and cancellation policies

Microsoft Credentials Program Agreement

Microsoft Applied Skills Program Agreement

Microsoft Certification Renewal Assessment Agreement

Training and credentials news and Training Services Partners

ｈ WHAT'S NEW

Social media and Blog

Training and credentials in media

Find a Training Services Partner

Value of Training Services Partners

Credentials help and Troubleshooting guides

ｃ HOW-TO GUIDE

Credentials support

Frequently asked questions

Microsoft Official Courseware (MOC) support

Vouchers and redeeming discounts

Certification process overview
Article • 09/19/2023

Why get certified?

Earning a Microsoft Certification is globally recognized evidence of real world skills. A
Microsoft Certification showcases your commitment to keeping pace with rapidly
changing technology and positions you for increased skills, efficiency, and earning
potential in your professional roles.

Thirty-five percent of technical professionals say getting certified led to increased

income and twenty-six percent reported promotions1. IT professionals who achieve
a relevant, role-based technical certification perform an average of twenty-six
percent better than their uncertified colleagues2.
Team leaders who support and encourage their teams to get certified can expect a
higher performing workforce. Workers are more likely to stay with a company that
invests in their skills through certifications3.
Getting a Microsoft Certification is also a great way to break into the tech industry.
A Microsoft Certification conveys expertise, especially helpful for someone new to
the industry.

Getting started with Microsoft Certification

A great place to begin is the certifications overview, where you can explore certifications
by role or level. If you already know which certification you want to take, you can filter
and search from the browse certifications page.

Click the name of any certification to see the certification details page which lists the
exams you must pass to earn it. Some certifications only require one exam, while others
require more. On the details page, you’ll also find information about what skills are
measured, how to prepare, and links to registration. Each exam also has its own details
page covering exam-specifics.

Prepare for your certification exam(s)

For role-based, specialty, and fundamentals certifications, start by reviewing the study
guide on the exam details page. For MOS certifications, start by reviewing the skills list
on the exam details page. If you already have the skills, schedule the exam. If you’d like
more preparation, check out the certification or exam detail pages for options like:
 Exam prep videos
Free online training on Training Services Partner
Instructor-led training
Practice Assessments
Additional preparation materials from Training Services Partner Press and training
delivered by Training Services Partners
Exam sandbox

To learn more about these and other ways to get prepared, visit: Prepare for an exam.

Register for a Microsoft Certification exam

When you’re ready, register from any exam details page. During the scheduling process,
you’ll choose to take the exam in a local test center or online. Local test centers provide
a secure, exam-ready testing environment while online proctored exams offer flexible
scheduling and the convenience of taking an exam from your home or office. Microsoft
partners with multiple exam providers to deliver certification exams for different types of
candidates. To learn more about these providers, how to register, and the benefits of
online exams versus test centers, visit: Register and schedule an exam.

 Tip

We’re committed to ensuring that every person who’s interested in taking

Microsoft certifications can do so in a way that is fair and accurately reflects their
skills and abilities. Visit Request accommodations to learn more about requesting
accommodations.

Getting your exam results and certifications

For most exams, you’ll be informed of your results within minutes. But it can take up to
24 hours for results to appear in your Learn profile’s Certifications tab. For more
information about exam results and how to access them, visit Exam scoring and score
reports.

Please note: if you’ve taken a beta exam or scheduled your exam via Certiport , the
exam provider for students and educators, timing of exam results may vary.

Share your success with badges

If you’ve passed all the exams to earn a certification, congratulations! Employers and
colleagues will recognize your achievement when you share your badge on professional
networks or embed it in your email signature or resume. It’s your time to shine. You can
view, download, and share your accomplishments as badges or certificates, or share a
record of your success on your Microsoft transcript. For more information on transcripts,
visit View and share transcripts.

Renewing your certification

Keep in mind that role-based and specialty certifications expire after one year. You can
take free online renewal assessments six months before they expire to extend your
certification for a year. For more information, visit: Renew your certification.

1
IDC white paper, sponsored by Microsoft, “Benefits of Role-Based Certifications ,” June
2020.

2
Pearson VUE, “2018 Value of IT Certification ,” 2018.

3LinkedIn, “2020 Global Talent Trends Report ,” 2020.

Request exam accommodations
Article • 09/19/2023

We’ve designed certification exam accommodations to support candidates while

maintaining our high standards.

） Important

Request accommodations before you schedule an exam.

It can take up to 20 days to process and schedule an accommodation request
(online or in person). Be sure to plan ahead so we can ensure a positive exam
experience.

What types of accommodations are

considered?
We often approve accommodations for:

extra time for learning disabilities, ADHD, PTSD, or test anxiety

use of assistive technology
a personal care assistant, reader, and/or scribe to be present during the exam
limited ability to rearrange your home test environment to meet security standards

To see a detailed description of all accommodations and documentation requirements,

visit: Available exam accommodations and documentation requirements.

How to request exam accommodations

Be sure to request and confirm accommodations before scheduling your exam.

To request accommodations through Pearson VUE:

1. Review the list of available exam accommodations and documentation

requirements.
2. Visit Pearson VUE’s Reasonable Adjustments Request System .

If you’re a first-time user, click New User Registration and follow the steps to
create your account.
You will receive an activation email (click once on the link in the email).
Log into the system and click the “Start a new request here” button.
 Provide the information requested at each step.
Upload any supporting documents, if required.
Click the “Submit” button.
3. You will receive an email confirming your request.
4. It may take up to 10 business days for disability experts to review your request.
You will receive an email when the review is complete informing you of the
decision.
5. If your request is approved, the email will include instructions for scheduling your
exam with accommodations.

If you have any questions about the process, please contact the Pearson VUE
accommodations team to learn more.

If you’ve contacted Pearson VUE but need additional assistance with accommodations,
please contact the Microsoft Exam Accommodations Support team.

Explore the exam sandbox

Not sure what to expect on the exam? If you use assistive devices or keyboard
shortcuts, the exam sandbox will help you understand how assistive devices can be used
in the exam interface, as well as how the keyboard can be used to navigate through the
exam. Go directly to the English exam sandbox , or learn more about the exam
sandbox, and find links to localized language sandbox experiences, by visiting: Prepare
for an exam.

Question types
To learn more about the different types of questions you may be asked, visit: Exam
duration and exam experience.

Appeal an exam accommodation decision

You can always appeal if your accommodation is denied. To appeal a denial:

1. Click the “Request an Appeal” button on the bottom of Step 6 on your request in
the Pearson VUE request system . This will place an appeal form in the “My
Forms” section of the page.
2. Download and complete the appeal form and upload it into the “My Documents”
section of Step 6.
3. Upload additional documents by selecting the “Upload Additional Documents”
button in Step 6. If you provided documentation with your original request, the
 decision letter will contain details on what information was missing. If you didn’t
provide documentation with the original request, consider doing so as part of your
appeal.
4. Click the “Submit” button at the bottom of the page. Your appeal will be carefully
reviewed by disability experts.

If you have any questions about the process, please contact the Pearson VUE
accommodations team to learn more.
Available exam accommodations and
associated documentation requirements
Article • 01/04/2024

Available accommodations
All accommodations listed below must be requested before scheduling your exam
unless otherwise noted. Only requests for extra time and to have another adult present
in the testing area require documentation to verify your need for that accommodation
to ensure no unfair advantage is provided and to maintain the integrity of the
assessment experience. It's a bit inconvenient, but we're committed to a fair and valid
exam experience.

ﾉ Expand table

Accommodation Verification Verification Why do you need to

Documentation Documentation request this
required for test required for online accommodation in
center proctoring advance?

Extra time Yes Yes Adding extra time requires

a reconfiguration of the
exam. Note: Microsoft has
added 5 minutes to exam
time for unscheduled
breaks. You do not need to
request an accommodation
for this time to be added.
Visit Unscheduled breaks
on exams.

Reader and Yes Yes Extra time will be

Reader/Recorder provided. For test center
deliveries, you’ll test in a
separate room. For online
deliveries, the proctors
need to know that another
adult will be in the room.

Personal Care No Yes For test center deliveries,

Assistant (PCA) you’ll test in a separate
room. For online deliveries,
the proctors need to know
Accommodation Verification Verification Why do you need to
Documentation Documentation request this
required for test required for online accommodation in
center proctoring advance?

that another adult may

enter the room.

Ability to read No No In test centers, this is a

aloud distraction to others, so
you’ll be given a separate
room. For online deliveries,
the proctors need to know
you’ll be reading aloud.

Moving during the No N/A. No advance notice In test centers, this may be
exam, including is required. For online a distraction to others, so
fidgeting deliveries, you may move you’ll test in a separate
around within your work room.
area if your face stays in
view of the camera and
all prohibited items
remain out of arm’s
reach. If you need to
leave your work area or
the view of the camera,
initiate a break.

Noise cancelling No No Proctors will inspect the

headphones with headphones to ensure
Bluetooth Bluetooth has been
disabled.

Screen Reader No No The exam must be

Software (i.e., configured to allow this
Dragon Speak software to run. At test
(STT), JAWS, or centers, you’ll be provided
NVDA) with a separate room. For
online deliveries, the
proctor must be aware that
audio will occur during the
exam. NOTE the availability
of the screen reading
software varies by
modality:
- Test Centers: JAWS may
be available depending on
the test center location.
- Online Exams: JAWS,
Accommodation Verification Verification Why do you need to
Documentation Documentation request this
required for test required for online accommodation in
center proctoring advance?

NVDA, ZoomText Reader,

and Windows Narrator

Sign Language No No For test center deliveries,

Interpreter you’ll test in a separate
room if the sign language
interpreter is needed
during the exam. If they are
only needed for the check-
in and exit process, you
may test in the primary
testing area. For online
deliveries, the proctors
need to know that another
adult may be in the room
with you.

ZoomText (Screen No No The exam must be

Mag Only) configured to allow this
software to run.

Wheelchair No N/A. No advance notice Not all test centers are

Accessible Test is required. wheelchair accessible.
Center

Adjustable No N/A. No advance notice Not all test centers have

Workstation is required. adjustable workstations.

Sit/Stand No N/A. No advance notice Not all test centers have a

is required. sit/stand desk, and this
requires a separate room.

Additional lighting No N/A. No advance notice At test centers, you may

is required. require a separate room.

Chewing gum No N/A. No advance notice In test centers, this is a

is required. distraction to others, so
you’ll test in a separate
room.

Other Yes Yes Anything not expected

under typical exam
conditions requires an
accommodation so the
proctor is aware something
will be different, so others
 Accommodation Verification Verification Why do you need to
Documentation Documentation request this
required for test required for online accommodation in
center proctoring advance?

are not distracted, and to

ensure any changes to the
exam configuration are
available during delivery.

Ways to verify your accommodation needs

For accommodations that require verification (extra time and having another adult in
the testing area), please provide one (1) of the following forms of information when
requesting accommodations. A formal diagnosis is not required to verify your need.

Proof of past accommodations, such as:

Previous testing or training accommodations
Workplace accommodations related to the request

School/education related accommodation records, such as:

Records showing participation in special education services (e.g., an
Individualized Education Program (IEP), Section 504 plan, etc.)
Note from an educator or school administrator on school letterhead describing
accommodations provided to you in school or that establishes your needs.

Proof of other accommodations, such as:

Accommodations provided by government or public entities (e.g., access to
public transportation for a physical disability)
Accommodations provided at a conference, convention, or similar event.

Letter from your manager, supervisor, teacher, or similar who can confirm your
need for the accommodation.
This form is optional and intended to assist with this type of request.

Professional evaluations, such as:

Letter or written recommendation from your health professional (e.g., physician,
therapist, mental health counselor, psychologist, naturopath, etc.) The optional
WWL Healthcare Provider Form can be used as a template for your health
care professional.
Results of psycho-educational or other professional evaluations
Evidence of treatment, such as a prescription.

Other documentation.
 If you have something not listed here that demonstrates your need for the
requested accommodation, please provide it. It doesn’t have to be a formal
diagnosis or documentation. Our disability experts will let you know if they need
additional information to reach a decision.

If you don’t have any of the above, please contact the Microsoft Exam
Accommodations Support team for additional support verifying your need.

Available Assistive Technologies

Dragon Professional Individual version 15 on Windows 10
Fusion 2022 and 2023
JAWS 2022 and 2023
ZoomText Magnifier 2022 and 2023
ZoomText Magnifier/Reader 2022 and 2023
NVDA 2021, 2022, and 2023
Windows Magnifier on Windows 10
Windows Narrator on Windows 10
Mac Zoom on MacOS 12 (Monterey), MacOS 13 (Ventura), MacOS 14 (Sonoma)

Allowed Items
For testing centers, some types of equipment, such as hearing aids and inhalers don’t
require pre-approval. It may be necessary for test center staff to inspect these items
before you bring them into the testing room. For a full list, review Microsoft’s Allowed
Items List .

You don’t need to request an accommodation for pets, service animals, or comfort
animals to be present during online exams. However, only service animals are
permitted in test centers; comfort animals are not. No advance notice is required.

You don’t need to request an accommodation to have a beverage during an online

proctored exam if it’s in a transparent spill-proof container. However, beverages aren't
allowed in most test centers (to avoid spills, damage, and distraction). Be sure to ask in
advance.

You don’t need to request an accommodation for most medical supplies unless they
require a connection to a cell phone or other monitoring device. If they do, you will
need to submit a request if a cell phone must be within view.

If you have any questions about the process, please contact the Pearson VUE
accommodations team to learn more. If you’ve contacted Pearson VUE but need
additional assistance with accommodations, please contact the Microsoft Exam
Accommodations Support team.

English as a second language

If the exam is not available in your native language, use the English as a Second
Language form to request additional time to read and answer the questions. If the
exam is available in your native language, you may take the exam in a different
language; however, you will not be given extra exam time to do so.

As part of the request process, you will need to attach a letter from an instructor or
employer or complete this form that verifies English is your second language.
Frequently asked questions about exam
accommodations
Article • 09/19/2023

If I have an accommodation for training that I took to prepare for the exam, do I need
a separate one for the certification exam itself?

Yes. The exam experience is separate from the training experience, and different
accommodations may be more appropriate in an exam setting. Microsoft is committed
to ensuring a fair and valid evaluation of your skills during our exam. To do so, we may
need to grant different accommodations that make more sense for an exam situation.

If I was previously provided an accommodation, do I have to go through the same

process for my next exam?

Once we have your accommodation on file, approvals are valid indefinitely for
permanent disabilities. You will not need to repeat the process unless you want to
change your specific accommodations. If you have a temporary disability, you‘ll need to
resubmit your request after one year.

If you received an accommodation from Pearson VUE prior to July 1, 2022, you will have
to create a profile in the request system to ensure that Microsoft’s policies are applied
to your request.

Why do I need to provide documentation to obtain an accommodation?

Certain accommodations require documentation to ensure fair and consistent delivery.

Because some accommodations could provide an unfair advantage to those who don’t
need them, we strive to create an equitable experience for all by verifying need.

We’ve expanded the list of documentation options that can be used to support your
accommodation request and removed documentation requirements where no unfair
advantage could be gained by providing the accommodation. You no longer need to
provide medical documentation to receive an accommodation. Learn more about the
types of acceptable documentation by visiting: Types of documentation accepted.

I would rather not disclose my condition to get the accommodation. Is that possible?

We do not request information about your condition. We simply need to know the
accommodations you want.

For those accommodations that require documentation, medical documentation is no

longer required. We have expanded the documentation options to include any
document that demonstrates your need, including those showing you received the
accommodation in the past. We don’t need to know what your condition is; we just need
to know that a similar accommodation has been granted. The more we know about your
specific needs, the more we can ensure you have what you need during the exam.
Microsoft and our exam delivery providers are committed to privacy and data security
and won’t share information provided as part of the accommodations process.

Note: Many accommodations don’t require documentation.

What are some behaviors that cause proctors to interrupt or revoke/cancel the exam?

Regardless of where you take your exam, you’ll be monitored via video; in an online
experience, this happens through a web camera. You must stay in view of the camera at
all times. Without an accommodation, you will not be able to read the questions aloud.
You may move your lips, mumble, fidget, move around, and look away from the
monitor.

If any of these behaviors, however, appear suspicious, the proctor will warn you to stop
the questionable behavior and may ask you to do another room scan if you’re taking the
exam online. If the behavior continues, the exam will be revoked.

One key difference between test center and online deliveries is that proctors have more
control over what is brought into the testing area. With online deliveries, if unauthorized
individuals enter your exam room, your exam will be cancelled or revoked. Note: If no
other childcare options are available, children under the age of 13 may be present
without requiring an accommodation.

If you need a reader/scribe or personal care attendant, that person may be present
during your exam by requesting an accommodation.

If you still have questions about specific behaviors that might cause the proctor to
interrupt or stop your exam, please contact the Microsoft Exam Accommodations
Support team to learn more.

What if I have challenges with the check-in process for online exams?

You’ll need to take and upload pictures from your phone and use your webcam to
visually scan the exam area within a 15-minute window. Your desk and walls will need to
be cleared of any prohibited items. Please request an accommodation prior to
registering for the exam if you feel unable to accomplish these tasks within the allotted
time or cannot rearrange your testing area to meet the “clean” room requirements.

I have an approved accommodation, but I need to reschedule. What do I do?

Use the same process you used to schedule the original appointment; contact the
scheduling agent as noted in your original approval letter. They will work with you to
reschedule the exam.

I am having trouble completing the request process and cannot proceed. Who can
help?

If you encounter issues that you cannot resolve at any point during the process, please
contact the Microsoft Exam Accommodations for additional assistance.
Register and schedule an exam
Article • 07/08/2024

How to register and schedule an exam

Begin with the certification overview or browse all certifications page to find the
exam you’d like to take, then click on the certification name.
On the certification detail pages, scroll to “Schedule exam” and click on the exam
provider button.
Effective January 16, 2023, you can have a maximum of two Microsoft Certification
exams scheduled at a time, either on the same day or on separate days through
Pearson VUE. After you take (or cancel) one of these exams, you can register for
another. Please note, there are no changes to exam scheduling through Certiport.
You can schedule certification exams no more than 90 days in advance. For any
additional questions on this policy, visit Pearson VUE customer service for test-
takers .

How to choose an exam delivery provider

In the “Schedule exam” section, you may see multiple exam provider options. If
you’re taking a certification on your own or as part of a training program, select
“Schedule with Pearson VUE”.
If you’re a student, member of an academic institution, or taking a Microsoft Office
Specialist (MOS) exam, select “Schedule with Certiport”.

Exam accommodations
We’re committed to ensuring that every person who’s interested in taking
Microsoft Certifications can do so in a way that’s fair and accurately reflects their
skills and abilities.
If you have a disability and want to request accommodations during the exam, visit
Request accommodations. Be sure to make accommodations requests before
scheduling so the exam provider has time to review your request and make sure
the testing environment supports your needs.

Online exam and test center options

In most cases, you can choose to take your exam online or at one of our local test
centers.

７ Note

If you don’t see an online option, it’s not available from your exam provider.

Test centers are a great choice if you prefer a quiet, pre-configured environment
without the worry of testing your computer and downloading software to meet
Microsoft’s security standards.
Online proctored exams give you the freedom to take the exam almost anywhere,
but you’ll be responsible for making sure your computer and exam area meet
security standards.

Run a system pre-check

If you decide to take your exam online, you’ll run a system pre-check to see if
the computer you’ll be using meets the requirements before registering.
For detailed instructions on how to perform the system pre-check, visit: About
online exams with Pearson VUE. (Certiport doesn’t offer online proctored exams at
this time.)

Step-by-step exam registration instructions

1. From any certifications or exam details page, click the button to schedule an exam
with the appropriate exam delivery provider.

７ Note

Most exams show only Pearson VUE as the exam provider. The Certiport option will
appear only if you’re taking a Microsoft Office exam or taking your exam as part of
an academic process.
2. When you click the schedule button, you may be prompted to sign into/create
your Learn Profile. We recommend you login with your personal Microsoft account
(MSA).

3. If you don't have a legal name on your Learn Profile, you will be redirected to add
one. Please ensure your legal name matches your Legal ID. Otherwise, you won't
be able to take the exam.

4. You will be prompted to fill out some information such as address, phone number,
and contact email before you are redirected to Pearson Vue. This information is
only collected since Pearson Vue requires it and Microsoft never stores this
information.
5. Click "Submit" to go to Pearson Vue. You can complete the rest of your scheduling
on Pearson Vue.

７ Note

From your Learn profile, you can reschedule your appointment, cancel it, or begin a
scheduled online exam—all in one place.
Prepare for an exam
Article • 02/16/2024

Review the study guides for technical exams

Study guides are available for each role-based, specialty, and fundamentals exam. They
will help you understand what to expect on the exam and include a summary of the
topics the exam covers, with links to additional resources. They also include study
resources where you can find self-study options and classroom training, as well as links
to documentation, community sites, and exam prep videos. The information and
materials in the study guides will help you focus your studies as you prepare for the
exam.

Skills review for Microsoft Office exams

On every Microsoft Office Specialist (MOS) exam details page, you’ll find a “Skills
measured” section that includes a downloadable exam skills outline. This document
summarizes the topics that the exam covers.

Watch exam prep videos

Exam prep videos are available for some Microsoft Certification exams and are listed on
the exam details page and in the exam readiness zone. They provide tips, tricks, and
strategies for preparing for an exam by describing key skills measured on the exam and
how to allocate your study time. Each video segment corresponds to a major topic area
on the exam. These on-demand videos, led by Microsoft Certified Trainers (MCTs), will
highlight objectives that many test takers find difficult and include example questions
and answers with explanations. You can browse all available videos in the exam
readiness zone.
Self-paced training on Microsoft Learn
A list of free online learning paths is available on each certification and exam details
page to help you prepare. You can also browse all learning paths and modules based on
product (for example, Azure, Microsoft 365, Windows), based on role (such as developer
or data engineer), or based on learning level (beginner, intermediate, and advanced).

Microsoft Learn online modules and tutorials are bite-sized, interactive skill builders you
complete at your own pace and are available in multiple languages.

Instructor-led training
Find relevant instructor-led courses to prepare for your exam on the exam detail pages,
or browse all instructor-led courses. If you’re looking for in-depth, structured training,
instructor-led training offers dedicated, personal attention from technical subject matter
experts.

Online or in-person classes and workshops delivered by Microsoft Certified trainers are
centered around up-to-date ILT course material on Microsoft Learn to help you prepare
for certification.

Learn from a Microsoft Certified Trainer

Our worldwide training partner network offers trainer-delivered courses for your team
leveraging Microsoft Certified Trainers (MCT). MCTs are best-in-class trainers who deliver
Microsoft Official courseware through in-person and hybrid training deliveries. To
ensure the best ILT deliveries connect with a training partner today and request an MCT
instructor.

Take a Practice Assessment

Practice Assessments on Microsoft Learn: Some exams have free Practice Assessments,
available in multiple languages, that are delivered through Microsoft Learn to help you
prepare for your exam.

Practice Assessments help you practice skills, assess your knowledge, and identify the
areas where you need additional preparation to accelerate your chances of succeeding
on certification exams. These Practice Assessments are intended to provide an overview
of the style, wording, and difficulty of the questions that you are likely to experience on
this exam. These questions are not the same as what you will see on the exam nor is this
document illustrative of the length of the exam or its complexity. For example, you may
see additional question types, multiple case studies, and labs. These questions are
examples only to provide insight into what to expect on the exam and help you
determine if additional preparation is required.

Practice Assessments are available in multiple languages, allowing you to take the
assessment in your preferred language as available.

Some of the questions on some practice assessments are generated by artificial

intelligence. These questions are reviewed by SMEs before they are added to the
Practice Assessment question pool.

Note that the exams may not be available in the same languages as the Practice
Assessment.

If available, a link will be provided on the certification details page. Visit the Practice
Assessments page to explore the comprehensive list of available Practice Assessments.

If you have any questions about Practice Assessments, review the FAQs.

We would like your feedback on the Practice Assessment experience; if you take a
Practice Assessment, please complete the Practice Assessment Survey .

Practice Tests offered by MeasureUp: Some exams have practice tests that are offered
through MeasureUp to help you prepare for your exam. If available, a link will be
provided on the certification details page.

Microsoft Press resources

Get more help from study guides, videos, and practice exams from the experts at
Microsoft Press .

Explore the exam sandbox

You can demo the exam experience by visiting our “exam sandbox.” Here you can
experience the look and feel of the exam before taking it. You’ll be able to interact with
different question types (e.g., build list, drag and drop, etc.) in the same user interface
you’ll use during the exam. Through the sandbox you can also learn which actions are
required to answer each question type, where information about the exam is located
(e.g., time remaining, questions remaining, etc.), how to mark questions for review, and
how to leave comments. You’ll also have access to the exam instructions, question type
help, and the non-disclosure agreement, so you can experience the exam from start to
finish.

The exam sandbox is available in the following languages:

Arabic
Chinese (Simplified)
Chinese (Traditional)
English
French
German
Indonesian
Italian
Japanese
Korean
Portuguese (Brazil)
Russian
Spanish

Request an accommodation
If you use assistive devices, read aloud, fidget, or require extra time, you may need an
accommodation. Accommodations must be requested before you register for the exam.
Learn more about requesting accommodations.
Practice Assessments for Microsoft
Certifications
Article • 09/03/2024

Overview
Are you preparing for a Microsoft Certification exam? We’re excited to announce
Practice Assessments on Microsoft Learn, our newest free exam preparation resource
that allows you to assess your knowledge and fill knowledge gaps so that you are better
prepared for your certification exam.

These assessments provide you with an overview of the style, wording, and difficulty of
the questions you’re likely to experience on the exam. Through these assessments,
you’re able to assess your readiness, determine where additional preparation is needed,
and fill knowledge gaps bringing you one step closer to the likelihood of passing your
exam.

These questions are not the same as what you will see on the exam nor is this document
illustrative of the length of the exam or its complexity. For example, you may see
additional question types, multiple case studies, and labs. These questions are examples
only to provide insight into what to expect on the exam and help you determine if
additional preparation is required. Taking a Practice Assessment is not a replacement for
training taken or experience using Microsoft products.

７ Note

Practice Assessments will be available in local languages soon.

Availability
Below is a list of all the Practice Assessments available.

ﾉ Expand table

S/N Practice Assessment

1 AI-102: Designing and Implementing a Microsoft Azure AI Solution

2 AI-900: Microsoft Azure AI Fundamentals

S/N Practice Assessment

3 AZ-104: Microsoft Azure Administrator

4 AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop

5 AZ-204: Developing Solutions for Microsoft Azure

6 AZ-305: Designing Microsoft Azure Infrastructure Solutions

7 AZ-400: Designing and Implementing Microsoft DevOps Solutions

8 AZ-500: Microsoft Azure Security Technologies

9 AZ-700: Designing and Implementing Microsoft Azure Networking Solutions

10 AZ-800: Administering Windows Server Hybrid Core Infrastructure

11 AZ-801: Configuring Windows Server Hybrid Advanced Services

12 AZ-900: Microsoft Azure Fundamentals

13 DP-100: Designing and Implementing a Data Science Solution on Azure

14 DP-203: Data Engineering on Microsoft Azure

15 DP-300: Administering Microsoft Azure SQL Solutions

16 DP-420: Azure Cosmos DB Developer Specialty

18 DP-600: Implementing Analytics Solutions Using Microsoft Fabric

18 DP-900: Microsoft Azure Data Fundamentals

19 MB-210: Microsoft Dynamics 365 Sales Functional Consultant

20 MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

21 MB-240: Microsoft Dynamics 365 Field Service Functional Consultant

22 MB-310: Microsoft Dynamics 365 Finance Functional Consultant

23 MB-330: Microsoft Dynamics 365 Supply Chain Management Functional Consultant

Associate

24 MB-500: Dynamics 365: Finance and Operations Apps Developer Associate

25 MB-800: Microsoft Dynamics 365 Business Central Functional Consultant Associate

26 MB-910: Microsoft Dynamics 365 Fundamentals (CRM)

27 MB-920: Microsoft Dynamics 365 Fundamentals (ERP)

28 MD-102: Endpoint Administrator

 S/N Practice Assessment

29 MS-102: Microsoft 365 Administrator

30 MS-700: Managing Microsoft Teams

31 MS-721: Collaboration Communications Systems Engineer

32 MS-900: Microsoft 365 Fundamentals

33 PL-200: Microsoft Power Platform Functional Consultant

34 PL-300: Microsoft Power BI Data Analyst

35 PL-400: Microsoft Power Platform Developer

36 PL-500: Microsoft Power Automate RPA Developer

37 PL-600: Microsoft Power Platform Solution Architect

38 PL-900: Microsoft Power Platform Fundamentals

39 SC-100: Microsoft Cybersecurity Architect

40 SC-200: Microsoft Security Operations Analyst

41 SC-300: Microsoft Identity and Access Administrator

42 SC-400: Administering Information Protection and Compliance in Microsoft 365

43 SC-900: Microsoft Security, Compliance, and Identity Fundamentals

Note: We will be launching Practice Assessments for others exams soon.

Benefits
Set yourself up for success and boost your exam performance.

ﾉ Expand table

Be fully prepared Free Close alignment with Ease of access

exam content

Assess your knowledge Practice Created by the same Access Practice

and prepare for your Assessments are team that develops our Assessments on
certification exam. available at no certification exams, Microsoft Learn.
Receive a score report cost and can be Practice Assessments Simply sign in to your
that provides the attempted as are updated in step Microsoft Learn profile
answer, rationale, and many times as with certifications to or create an account
links to additional desired.
Be fully prepared Free Close alignment with Ease of access
exam content

information for every keep them relevant and before taking a

question. up to date. Practice Assessment.

User Flow
1. Go to the Certification/Exam details page to access the free Practice Assessment.

2. If prompted, sign in using your Microsoft Account or create one.

3. Start answering the practice questions.

4. Check for the correct answer and view rationale with links to additional learning
resources.
5. View your score report with a breakdown of your performance.

6. Once you have completed an assessment, view results from previous attempts on
the Certification/Exam details page.
Frequently Asked Questions
If you have any questions about Practice Assessments, review the FAQs.

Any feedback?
We would like your feedback on the Practice Assessment experience; if you take a
Practice Assessment, please complete the Practice Assessment Survey

Practice Assessments are authored with assistance from AI. Learn more.
Exam duration and exam experience
Article • 05/01/2024

Exam duration
The number of questions on a certification exam is subject to change as we make
updates to ensure it aligns with current changes in the technology and job role. Most
Microsoft Certification exams typically contain between 40-60 questions; however, the
number can vary depending on the exam.

Exam time varies based on the type of exam you take.

ﾉ Expand table

Exam type Exam Seat

duration* duration*

Fundamentals exams 45 minutes 65 minutes

Associate and expert role-based exams without labs** 100 minutes 120 minutes

Associate and expert role-based exams that may contain 120 minutes 140 minutes
labs**

Microsoft Office Specialist (MOS) exams 50 minutes 60 minutes

*Exam duration refers to the amount of time that you have to complete the exam. Seat
time refers to the amount of time that you should allocate for the exam. It includes the
time needed to review the instructions, read and accept the Microsoft Certification Exam
Candidate Agreement, complete the exam questions, and provide comments after
completing it (if you choose to do so).

**Because labs can be removed at any time due to Azure outages, bandwidth issues,
etc., Microsoft does not provide a list of exams with labs. When you register for the
exam, you will be provided with the exam time. When you launch the exam, carefully
review the overview pages that provide information about what to expect on the exam,
including if labs are available.

Unscheduled breaks on exams

You may take unscheduled breaks during all exams, except Microsoft Office Specialist
(MOS) exams, without requesting them in advance through the accommodation request
process.

Some details:

Five (5) minutes have been built into the exam time that can be used for break
time. We have removed questions from the exam to accommodate this.
While only 5 minutes have been added to the exam time, you can take as much
time as you want during the break, and you can take multiple breaks; however, the
exam clock will continue while you are on break. If the exam time ends while you
are on break, your exam will be scored based on what you were able to complete
before the exam ended. If you are unable to finish the exam because you were on
a break or took a break, no adjustments will be made. You are responsible for
managing your own time.
Once a break is launched, you will not be able to return to the questions that you
viewed before the break even if they are unanswered or marked for review.
You can take a break at any point during the exam except in the middle of a lab or
within our problem-solution question sets (where you are presented a problem
and asked if the solution provided would solve the problem); breaks can be taken
before or after these types of questions but not during them.
You can take breaks during case studies, but you will not be able to return to any
question seen before the break.
You may leave the view of the camera while you are on break (e.g., to use the
restroom, check on your child, etc.). You must make sure to initiate a break through
the exam UI or your exam will be revoked.
IMPORTANT NOTE: You cannot access any unauthorized materials during your
break. If the proctor sees you doing so, your exam will be revoked. To learn more
about unauthorized materials during exams, review the OnVUE guide .

To start a break, select the “Take a break” icon at the bottom of the exam window.
After selecting the “Take a break” icon, you will be informed of the number of questions
you have seen, how many of them are unanswered, and how many are marked for
review. Please answer and/or review those questions before starting your break. You will
not be able to return to these questions after your break. Once you are ready to
proceed to your break, select “Start Break.” If you decide not to take a break, select
“Return to Exam.”
Once you have started your break, you will be reminded that the exam timer continues
running and informed how many questions are remaining on the exam. You will also see
the exam clock.

Accessing Microsoft Learn during your

certification exam
You can access Microsoft Learn as you complete your exam. However, this resource is
intended to be used for those questions that describe problems where you may need to
look something up on Microsoft Learn. It is not something you should be leveraging to
answer every question. If you do, you won’t be able to complete the exam in the time
allotted, and that is by design.

Here's what you need to know about this resource:

You will have access to everything in the learn.microsoft.com domain except Q&A,
Practice Assessments, and your profile.
Extra time has not been added.
The exam timer will continue as you explore Microsoft Learn content.
This resource is only available on role-based exams, not fundamentals or Microsoft
Office Specialist (MOS) exams.
This resource will be available in the same languages in which the exam is
available.
To use this resource during your exam, you will select the Microsoft Learn button
available on the exam question screen. This will open Microsoft Learn in a split screen to
the right of the exam question. You can then navigate through the website as you
normally would and expand it to full screen if you prefer. Below are a series of
screenshots showing the experience.

To open Microsoft Learn, select the icon on the question screen. In this example, it’s
below the question.

After selecting the icon, Microsoft Learn will open in a split screen to the home page.
You can launch multiple tabs of the Microsoft Learn website and navigate to different
portions of the site, except the Q&A section and to your personal profile (you won’t be
able to login). These tabs can also be individually closed.

You can adjust how much of the screen shows the question and how much shows
Microsoft Learn with a splitter between each window.
You can open Microsoft Learn into full screen. Full screen mode includes the test timer
and question count information in the header.

Web Browsing is restricted to the Microsoft Learn domain. While the Microsoft Learn
site includes links to other webpages, such as GitHub, attempts to navigate to other web
domains will prompt a message in the test window indicating the site is blocked.
To see a full demonstration of the feature set, visit Microsoft Open Book Video .

Take a Practice Assessment

Practice Assessments on Learn: Some exams have free Practice Assessments, available
in multiple languages (exams may not be available in the same language), that are
delivered through Learn to help you prepare for your exam.

These Practice Assessments are intended to provide an overview of the style, wording,
and difficulty of the questions that you are likely to experience on this exam. These
questions are not the same as what you will see on the exam nor is this document
illustrative of the length of the exam or its complexity (e.g., you may see additional
question types, multiple case studies, and possibly labs). These questions are examples
only to provide insight into what to expect on the exam and help you determine if
additional preparation is required.

If available, a link will be provided on the exam details page.

NOTE that practice tests for Microsoft Office Specialist (MOS) exams are managed by
Certiport .

Question types on exams

To protect exam security and the value of our certifications, we don’t identify specific
exam formats or question types before the exam. However, you can demo the role-
based and fundamentals exam experience by visiting our “exam sandbox .” We created
this experience to provide you with an opportunity to experience the exam before you
take it. You will have an opportunity to interact with the different question types that
you may see during the exam in the exam user interface. In addition, this experience
includes the same introductory screens, instructions, help information, and Microsoft
Certification Exam Candidate Agreement that you will see on your exam. As a result,
using this sandbox should better prepare you for the exam experience and increase your
familiarity with the user interface, how to navigate between pages, what action to take
to answer each of the different question types, where information about the exam is
located (time remaining, questions remaining, etc.), how to mark questions for review,
and how to leave comments.

If you use assistive devices, this is an opportunity to understand how those assistive
devices can be used in the exam interface, how the keyboard can be used to navigate
through the exam, and so on. Additionally, you will be provided with the opportunity to
leave feedback on the accessibility and usability of the sandbox exam with your assistive
device during the item comment section. These comments will be monitored for future
improvements to the experience.

Note that if you use assistive devices, you will need to request an accommodation to be
able to use them during the exam. Learn more about requesting accommodations
before you register for your exam.

Keep in mind that while this experience is designed to familiarize you with the exam
experience and how to navigate through it, the secure browser that will be launched
during a real exam is not enabled in the sandbox. When enabled during the exam, it will
block all third-party applications, including assistive devices without prior approval; this
is why you must request an accommodation if you would like to use one during your
exam.

Here are some samples of questions you might see on an exam:

Active screen (0:44)

Build list (0:45)

Case studies (1:13)

Drag and drop (0:37)

Hot area (0:17)

Multiple choice (0:37)

Labs (2:58)
Mark review (0:33)

Review screen (1:36)

Navigation and timer (1:01)

NOTE that Microsoft Office Specialist (MOS) exams are “Live-in-the-Application” and are
very similar to the lab question type displayed above. You will be expected to perform
tasks in the Office App that is the basis of the certification.
Exam scoring and score reports
Article • 09/24/2024

Scores needed to pass exams

Technical exams: All technical exam scores are reported on a scale of 1 to 1,000. A
passing score is 700 or greater. As this is a scaled score, it may not equal 70% of
the points. A passing score is based on the knowledge and skills needed to
demonstrate competence as well as the difficulty of the questions.
Microsoft Office exams: All Microsoft Office exam scores are reported on a scale
of 1 to 1,000. The actual score you need to pass depends on the specific exam
you’re taking.

How exams are scored

When answering most multi-part questions, you’ll receive one point for each
correctly answered component. You can earn all, some, or none of the points
possible for that question. If a question is worth more than one point, it will be
noted in the question. Usually, you’ll receive one point for each correctly answered
component.
There’s no penalty for guessing. If you choose an incorrect answer, you simply
won’t earn the point for that question or part. No points are deducted for incorrect
answers.
Some questions on the exam may not be included in your score. These questions
are used to gather data to update and improve the quality of each exam. However,
as soon as we have the necessary data to evaluate their quality, questions that
meet our psychometric standards will be scored. You won’t know which questions
are unscored, so you should answer every question as if it will be included in your
score.
Microsoft continues to introduce new and innovative question types that may
require different approaches to scoring. Alternate approaches to scoring will be
noted in the question text.

When to expect your score

For most exams, you’ll have results within minutes of finish the exam. You’ll also
get a report with your exam score and feedback on your performance. Exams with
 labs take about 30 minutes to score, so you’ll have to wait a bit longer. Your score
will be available in your Learn profile within 24 hours.
If you took a beta exam, you won’t receive results until the exam completes the
beta process and goes live. To learn more visit: Beta exams.
For exams taken with Certiport, the exam provider for students and educators,
you’ll be presented with a screen showing your final score and pass/fail status as
soon as you finish the exam. Your results will also be available in your Learn profile
or in your Certiport dashboard within 24 hours. To learn more about accessing
your Certiport transcript, visit: Certiport’s FAQs .

How to access your score report

Score reports are available online for exams taken with Pearson VUE and Certiport.

To access your Pearson VUE score report:

1. Sign into Learn using the same personal Microsoft account (MSA) you used to
schedule your exam.
2. Select the Profile (Step 1 and 2) and then choose Credentials (Step 3) inside the
profile menu. Click Certifications (Step 4)

3. Scroll to the section titled “Past exams” and locate the exam. Select “View details
on provider site” to be taken to the exam provider’s dashboard.
 4. Look for the exam for which you wish to view the score report, and then select the
‘View’ button.

Alternatively, you can also follow the steps provided below to view your score reports
directly from the Pearson VUE website:

1. Follow the steps on how to schedule an exam by selecting a certification on this

page Browse Credentials | Microsoft Learn
2. Before being redirected to Pearson Vue, you’ll need to provide details such as your
address, phone number, and contact email.
 3. Once done, you will be redirected to the Pearson VUE Dashboard. Click on the
Pearson Vue Home Icon and then “View Score Report”

Understand an exam score report

The score report provides:
 A numeric score for overall exam performance
Pass/fail status
A bar chart showing performance on each skill area assessed
Detail on how to interpret your results

The bar chart shows your performance for each skill area. Shorter bars indicate
weakness, longer bars show strength. The chart can’t be used to calculate the number of
questions answered correctly in a section or on the exam as a whole.

What to do if you fail an exam

If you fail a certification exam, don’t worry. You can retake it 24 hours after the first
attempt. For subsequent retakes, the amount of time varies. For full details, visit: Exam
retake policy.

To prepare for a retake, review the strengths or weaknesses revealed on your score
report. Practice the skills where your exam performance was weak as well as the skills in
the content areas with the highest percentage of questions. You can also review exam
preparation resources on the exam details page and the prepare for an exam page.
Note: Microsoft does not share which questions were answered incorrectly.

When you’re ready to retake the exam, schedule an appointment and pay (if applicable)
for the exam according to the exam retake policy.

Why Microsoft reports scaled scores

Scaled scores are standard practice across the certification and licensure industry
because they help candidates gauge improvement between retakes. The passing score
is based on subject matter experts’ review of the question difficulty in relation to an
expected skill. For easier sets of questions, more points are required to pass. For more
difficult sets of questions, fewer points are required to pass. (This is why providing a
simple percent correct won’t help you gauge success.)

Frequently asked questions about exam scoring

and score reports
I received the same score each time I took the same exam. Is something wrong?

No, receiving the same score on multiple attempts does not indicate an error. It’s not
uncommon for candidates to earn similar or identical scores on multiple attempts. This
consistent result demonstrates the reliability of the exam in evaluating skills. If this
happens, consider other ways to learn and practice. Learn more about how to prepare
for an exam.

I scored zero in one of the sections. How is this possible?

Some skill areas (those with less critical or infrequently performed skills) have fewer
questions than others. Therefore, if you had trouble with a skill area presenting just a
few questions, you may score zero.

I experienced significant delays between some of the questions. Was my response

recorded? Was it scored correctly?

You may experience delays of up to a minute between questions. The exam delivery
provider’s software is designed to accommodate this. Your answers are recorded, and
the exam was scored correctly.

Does the score report show a numerical score for each section?

No, the report only shows a numerical score to reflect overall performance. We provide
section level information in a bar chart to show your strengths and weaknesses more
clearly.

The bars on the score chart show that I scored more than 70 percent. Why didn’t I
pass?

Because each section of the exam (bar on the chart) contains a different number of
questions, you cannot combine the results across these sections to determine your
overall result. In other words, there is no one-to-one relationship between the length of
the bars and your pass/fail status.
Online proctored exams
Article • 09/19/2023

Why take an online proctored exam?

Online proctored exams are a convenient way to earn certifications from your home or
office rather than a test center. You’ll save travel time and the stress of finding the test
center on exam day. Microsoft partners with Pearson VUE to deliver certification exams
through online proctoring.

Visit: About online exams with Pearson VUE.

Before registering for an online proctored

exam
Online proctored exams are convenient, but there are some technical requirements. It’s
a good idea to review the process thoroughly before scheduling.

Complete the system test on the computer you’ll be using to take the exam. If your
system doesn’t pass the system test, it will likely fail during the exam. We
recommend taking the exam at a test center instead.
Take a clear photo of your identification documents. This step is required for
validating your identity at the time of testing. If the photo isn’t clear, the proctor
won’t allow you to take the test. There are no exceptions to this rule.
Review the testing protocol to know what to expect during the exam.
Understand the video and audio monitoring requirements. If you have concerns
about the online testing protocol, we recommend that you schedule your exam at
a test center.
We’re committed to ensuring everyone who’s interested in taking Microsoft
Certifications can do so in a way that’s fair and accurately reflects their skills. If you
use assistive technologies, you must request an accommodation to use them
during the exam.

To register for an online proctored exam, visit: Register and schedule an exam.

How to start an online proctored exam

We recommend logging in 15 minutes early to start the check-in process.
1. Sign into Microsoft Learn with the personal Microsoft account (MSA) associated
with your Microsoft certification profile.
2. Click on your photo avatar and select “Profile.”

3. Select “Certifications” in the profile navigation menu.

4. Your appointments will be listed at the top of the screen. Find the exam
appointment you wish to start and select the “Go to the exam” button on the
 appointment screen.
5. Follow the on-screen instructions and download and install the secure browser. For
more details, visit: About online exams with Pearson VUE.
About online exams with Pearson VUE
Article • 09/19/2023

Introduction to online proctored exams with

Pearson VUE
Microsoft partners with Pearson VUE to deliver online exams to your home or office. A
proctor will monitor your exam via webcam and microphone to maintain the integrity of
exam results. Learn more about the online proctoring experience by visiting the Pearson
VUE site .

Participating countries/regions and supported

languages
Online exams are available in most, but not all, countries/regions. Many exams are
localized into various languages; however, greeter support, proctor support, and
proctoring software will be communicated in English (there may be limited Japanese
availability) even if your exam is in another language.

Before you register for an online exam

1. If you need special equipment, extra time, or other accommodations during an
exam, please request these accommodations before scheduling so we can provide
the best experience. Learn how to request an accommodation at Request
accommodations.
2. Make sure your computer meets the minimum system requirements by reviewing
Pearson VUE’s detailed information on what's required . For network
administrators who need advanced networking requirements, review the OnVue
Technical Requirements for the Candidate .
3. Complete the required system test on the same computer and in the same
location you’ll be taking the exam to make sure your computer, internet
connection, and location are compatible with the OnVUE software requirements.
4. Review the technical tips and testing environment requirements below.
5. Confirm your ID is compliant with Pearson VUE’s ID Policy and that the name on
your Microsoft Certification profile matches exactly the name on the government
 issued ID you’ll present when you take the exam. To learn more about how to
check the name on your certification profile, visit: Manage your certification profile.
6. Update your Learn profile to include your mobile number and country code. If you
lose connection during the exam, Pearson VUE will use this number to contact you.
For instructions on how to update your profile, visit: Manage your certification
profile.
7. Read the Candidate Agreement. You must Agree to the Candidate Agreement
during registration. You will be reminded of the exam rules and must agree to
follow them before you can launch the exam.
8. Explore the exam sandbox to learn more about the exam UI and the different
types of questions you may encounter. In addition, review the videos on the
Pearson VUE site so that you know how to prepare for your online proctored
exam and what to expect during the exam.

Technical tips

Software and permissions

Make sure the user account you’re using to log into your computer has local
administrative permissions. For help on enabling administrative permissions, see
documentation for Windows and Mac.
Test on a personal computer rather than a work computer, if possible, as work
computers often contain software that prevents OnVUE software from launching.
You may need to configure your internet security and antivirus software to make
an exception for the OnVUE Secure Browser executable file.
Some antivirus software can cause performance issues. Consider disabling antivirus
scanning while taking your exam.
Make sure your security software won’t block the execution of JavaScript, Adobe
Air applications, or Adobe Flash Player extensions.

Network
Online proctored exams can be disrupted by proxy servers, network packet
inspection/filtering, or strict network security configurations.
If possible, use a hard-wired internet connection.

Testing environment requirements

Our policies, practices, and procedures may seem strict, but they maintain the integrity
of our online proctored exams. That’s what makes your certification so valuable.

Office or home setting

Your office or home must meet the following requirements:

Your office, conference room, or space must be walled, have a closed door, and be
free from disruptions.
No one else can be in or enter the room during your exam.

Communicating with the greeter and proctor

Phone: during the check-in process, the greeter will ask for your phone number in
case they need to call. After you’ve completed check-in, place your phone out of
reach but close enough to be heard in case the proctor calls you.
Chat window: Most communication with the greeter and proctor will be in the chat
window.
Microphone: During the check-in process and, if necessary, while taking your
exam, you can communicate with the greeter and proctor via microphone.
Language: Please note that your greeter and proctor may not know your preferred
language even if your exam is available in that language.

Identity verification
You must present a current government-issued ID. Refer to the Pearson VUE Before test
day page and click “View ID requirements” for acceptable examples.

Use your mobile phone to capture the required headshot and ID.
The name on the government issued ID you present must exactly match the name
on your Microsoft Certification profile. See Manage your certification profile.
If you’re in the process of updating or renewing your identification, please note
that legal name-change forms, including ID renewal forms, are not accepted for
online proctored exams.

Exam area scan

Prior to the exam, unplug any additional monitors and turn them away from you.
Turn off any other computers in the area as well.
The work area should be clear of all materials. Please keep the following items out
of arm's reach:
 Books
Notepads
Post-it notes
Typed notes/papers
Writing instruments such as pens, markers, whiteboards, or pencils.
Use a mobile phone to capture the required exam area photos. If no phone is
available, a webcam can be used.
Mobile phone photos must be uploaded to launch your exam; a greeter will review
them along with your headshot and ID. The greeter will look for security risks and
notify you of issues prior to launching the exam.

No personal belongings
During the exam, you may not access or use hand-held computers or other
electronic devices, pagers, watches, wallets, purses, hats (or other head coverings),
bags, coats, books, notes, or any other materials not specifically approved.
In the event of a support issue, the proctor may contact you on your mobile phone
at the number provided during check-in. Please make sure the mobile phone
number in your profile includes the country code. It’s okay to keep your cell phone
nearby but out of arm's reach.

Clothing
For security and exam integrity, you may be asked to:

Turn out pockets so the greeter can see they’re empty

Roll up long sleeves to show there is no writing on your arms.
Lift a tie to show there’s nothing hidden underneath.
Pull back long hair back to show there is nothing attached to your ear (such as a
Bluetooth earpiece).

No eating, smoking, or chewing gum

Eating, smoking, and chewing gum are prohibited during the exam unless you
have an approved accommodation. An accommodation request is not required to
have a beverage present but it must be in a transparent, spill-proof container.

No exam assistance
You may not receive assistance or coaching from others while taking the exam or
allow anyone to view your computer screen during the exam.
 The proctor cannot answer questions related to exam content.

Facial Comparison Policy

By registering for an online proctored exam, you understand and agree that
Pearson VUE may use facial comparison technology to verify your identity by
comparing your face to your identification. Facial images captured during the
testing process also help improve the application. If you don’t want facial
comparison technology to be used, please schedule your exam at a test center.

Recording during the exam

When taking the exam, you’ll be recorded, and the proctor will monitor you by
video and audio. Monitoring includes your face, voice, and the room where you are
seated during the exam. If you don’t wish to be recorded, please notify the proctor
immediately and reschedule your exam at a test center.

Candidate conduct requirements

To maintain the integrity of our exams, we must enforce the following:
You may not copy or record questions or answers from the exam.
You may not share or discuss the questions or answers in the exam with others.
If a proctor feels the Candidate Rules Agreement has been broken by a
candidate, a candidate is suspected of cheating or tampering with the exam
software, or if someone other than a child under 13 is in the exam room, they will
terminate the exam and report the infraction to Microsoft, along with audio and/or
video evidence. The exam may be invalidated, and Microsoft may decertify and
even ban the candidate from the Microsoft Certification Program.

Register for an online exam

For detailed instructions on how to register, visit: Register and schedule an exam.

Launching the exam and the check-in process

The launch and check-in process takes approximately 15 minutes but may take
longer depending on your personal computer configuration.
Before launching your exam, review the OnVUE FAQs for troubleshooting tips
and Pearson VUE’s guide to online testing .
 On exam day, run the system test again on the equipment and internet
connection you’ll use during the exam.
Log onto your computer as an administrator to determine if any background
processes are running and stop them. For help on enabling administrative
permissions, see documentation for Windows and Mac .
Turn off browser pop-up blockers.
Place your mobile phone away from you but within arm’s reach in case the proctor
needs to contact you.
Ensure your Microsoft Certification profile is updated to include your mobile
number, including country code, in case Pearson VUE needs to contact you during
the exam.

To begin your testing session and connect with a greeter:

You can check in from 30 minutes before and up to 15 minutes after your
appointment time.
Sign in to your Learn profile with the Microsoft account (MSA) associated with your
Microsoft Certification profile. Click on your Learn profile avatar and select Profile
from the drop-down menu.

Choose Certifications from the menu inside your Learn profile. (If you can’t access
your Microsoft Learn profile, try again using an Incognito or InPrivate browser.) If
you’re still having trouble, open a case with certification support , and a forum
moderator will assist.

Your appointments will appear at the top of the Certifications page.

Select the “Go to the exam” link at the bottom of your exam appointment to be

taken to Pearson VUE.

Select the exam name under “Purchased Online Exams”.
Select “Begin exam” on your dashboard, proceed through the self-check-in
process, and wait for your proctor. (Note: you must select “Begin exam", to launch
the exam process.)
Once self-check-in is complete, a greeter verifies your identity, reviews your room
scan, and places you in the proctor queue. If the greeter has questions about your
ID or room scan, they’ll work with you to resolve them before you begin. If they do
not have any questions, you’ll be placed into the proctor queue
Please note: if you haven’t heard from a proctor within 30 minutes, we may have
lost connection. If this happens, use Pearson OnVUE Support live chat for
assistance. (Keep in mind that mobile devices must be out of arm’s reach during
the testing session.)
Your proctor won’t contact you during the exam unless there’s an issue.
If there is a technical issue during the exam, the proctor will attempt to contact
you via chat. If that doesn't work, they’ll contact you by phone.
If there is an issue after the exam contact Microsoft certification support.
Access your score report
Visit: Exam scoring and score reports

Remove proctor software

When your exam ends, you should remove all executable and ancillary files, including
the Pearson VUE Secure Browser. To remove the Pearson VUE Secure Browser, please
follow the standard application uninstall process for Windows or uninstall process for
Mac.
Frequently asked questions (FAQs)
about online proctored exams
Article • 09/19/2023

How do I request exam accommodations?

Visit: Request accommodations.

Can I reschedule or cancel my exam?

Visit: Exam reschedule and cancellation policy.

Can you share the latest exam scheduling policy?

You can have a maximum of two Microsoft Certification exams scheduled at a time,
either on the same day or on separate days through Pearson VUE. After you take (or
cancel) one of these exams, you can register for another. Please note, there are no
changes to exam scheduling through Certiport. Learn more about registering and
scheduling an exam.

What type of identification is required during the check-in process?

Visit: About online exams with Pearson VUE.

How do I change my legal name on my Microsoft Certification profile?

Visit: Manage your certification profile.

Where can I find a list of exam policies?

Visit: Policies and agreement.

After my exam has launched and I am assigned a proctor, how long do I have to
complete the exam?

Visit: Exam duration and exam experience.

What happens after I launch the online proctored exam?

You can expect to submit a photo of your ID and do a room scan. Once complete, you
will be assigned a proctor. For more information, visit: About online exams with Pearson
VUE.

Can I take a break during an online proctored exam?

Yes. We’ve added 5 minutes to our exams to allow for unscheduled breaks that don’t
need to be requested in advance. Visit: Unscheduled breaks on exams. If you need more
than 5 minutes for breaks, request additional time through our accommodation process.

If I'm taking multiple exams for a certification, do I need to choose a single exam
delivery method for all exams?

No, you may mix and match delivery methods (online proctored or in person at a testing
center).

Are online exams more difficult than exams taken at test centers?

No, the exams are of equal difficulty no matter which method you choose. Consider
which option makes you feel most comfortable during the exam.

May I take notes during my online proctored exam?

Yes, you can take notes during your online exam by using the whiteboard feature. You
can access the whiteboard during your exam by selecting the eraser icon at the top of
the screen. (You may not use an external whiteboard or pen and paper.) If you’d like to
learn more or practice using it, visit: Whiteboard // OnVUE // Pearson VUE .

Are online proctored exams as secure as a test center?

We're committed to protecting the integrity of our exams, regardless of delivery

method. When you take an online exam, you’ll first install a secure browser that enforces
rigorous safeguards throughout the process. In addition, a proctor monitors you
throughout the exam via webcam and microphone.

What happens to candidates caught cheating?

We review video of the exam process in cases where we suspect cheating. We're pretty
good at detecting cheating, so we don't recommend it—we decertify cheaters, remove
their certifications, and ban them from taking future exams.

Are online proctored exams available in multiple languages?

Yes, although proctors may not speak those languages. So, while the exam content may
be available in various languages, proctoring and support is generally only available in
English or Japanese (availability limited). To read more about language support during
online exams, visit: About online exams with Pearson VUE.

If I have technical issues before, during, or after the online proctored exam, who do I
contact?
If you run into problems before or after the exam, contact certification support. For
questions during your Pearson VUE exam, use Pearson OnVUE Support live chat to
contact Pearson VUE’s customer service team. (Do not use your mobile phone during an
exam.)

What if my phone rings during the exam? Can I answer it?

If your phone rings during the exam, limit your interaction to identifying the caller. If a
proctor is contacting you, the number will display as 617-379-0635, and/or caller ID may
identify the number as Pearson VUE. If this number or contact appears, please answer
the call.

Any mobile phone use other than engaging with a proctor is strictly prohibited and will
result in your exam being revoked. If your phone rings and the call is not from Pearson
VUE, don’t answer it.

If you need to silence your phone after the exam has begun, first alert a proctor, then
wait for their acknowledgement to ensure they understand you’re accessing your phone
only to silence notifications. Once you’ve silenced your phone, move it out of arm’s
reach.

Pearson VUE will not text you during your exam. If you receive a text notification, ignore
the notification, and continue testing. If an alarm sounds on your phone, first alert a
proctor, then wait for their acknowledgement to ensure they understand you’re
accessing your phone only to silence the alarm. Once you’ve done so, move your phone
out of arm’s reach.
Microsoft Applied Skills process
overview
Article • 10/25/2023

Why earn a Microsoft Applied Skills credential?

Earning a Microsoft Applied Skills credential demonstrates your proficiency in a specific,
scenario-based skill so you can make a bigger impact on every project, at your
organization, and in your career.

Getting started with Microsoft Applied Skills

credentials
A great place to begin is the credentials overview all of Microsoft credentials. If you
already know which credential you want to earn, you can filter and search from the
page. To find a complete list of Microsoft’s Applied Skills credentials, visit Browse
Credentials.

You can learn more about any Microsoft Applied Skills credential by visiting its details
page that describes the skills that will be taught as part of the learning path and
measured as part of the assessment lab. On the details page, you’ll also find information
about how to prepare for and how to launch the assessment lab.

Prepare for your Microsoft Applied Skills

credential
Start by reviewing the credential details page to understand the skills measured by the
assessment lab. If you’d like more preparation, the detail pages will include information
about free learning resources on Microsoft Learn as well as the availability of instructor-
led training.

Getting your results and credentials

For most Applied Skills credentials, you’ll be informed of your results within minutes, but
it can take up to 24 hours for results to appear in your Learn profile’s Credentials tab.
For more information about Applied Skills results and how to access them, visit Applied
Skills scoring and score reports.

Celebrate your success

If you’ve earned a Microsoft Applied Skills credential, congratulations! Employers and
colleagues will recognize your achievement when you share it on professional networks
or embed it in your email signature or resume. These credentials and skills are verified
by Microsoft, thereby offering a signal of trust that organizations can rely on, giving
them full confidence in the authenticity and accuracy of your skills.

It’s your time to shine. Learn more about how you can view, use and share certificates
and achievements.
Applied Skills assessment lab
accommodations
Article • 12/27/2023

We’ve designed Applied Skills assessment labs to support candidates while maintaining
our high standards.

What types of accommodations are available?

Screen reader availability

For those who need screen readers, you will have access to NVDA during the lab. When
you launch the lab, you will need to log into the virtual machine. The password is on the
Resources tab.

Once you are logged into the VM, you will be able to launch the NVDA screen reader.
Instructions are provided after selecting the arrow next to NVDA Setup and Access
(Screen Reader).
Expand the NVDA Setup and Access (Screen Reader) by selecting the arrow. Instructions
will appear. Locate the NVDA icon on the desktop. Open NVDA.

After doing so, you’ll hear a chime and NVDA instructions.

Extra time
For those who need additional time, you will be prompted to extend lab time in 15-
minute increments, up to one hour, approximately 10 minutes before the lab time
expires. If you need extra time, select Yes. This will give you a total of three hours to
complete the assessment lab.

You do not have to request this additional time prior to starting the lab.
Prepare for Microsoft Applied Skills
assessment lab
Article • 04/01/2024

Self-paced training on Microsoft Learn

A list of free online learning paths is available on each credential details page to help
you prepare. You can also browse all learning paths and modules based on product (for
example, Azure, Microsoft 365, Windows), based on role (such as developer or data
engineer), or based on learning level (beginner, intermediate, and advanced).

Microsoft Learn online modules and tutorials are bite-sized, interactive skill builders you
complete at your own pace and are available in multiple languages.

Instructor-led training
Find relevant instructor-led courses to prepare for your assessment lab on the
credentials detail pages or browse all instructor-led training.. If you are looking for in-
depth, structured training, instructor-led training offers dedicated, personal attention
from technical subject matter experts.

Online or in-person classes and workshops delivered by Microsoft Certified trainers are
centered around up to date ILT course material on Microsoft Learn to help you prepare.

Learn from a Microsoft Certified Trainer

Our worldwide training partner network offers trainer-delivered courses for your team
leveraging Microsoft Certified Trainers (MCT). MCTs are best-in-class trainers who deliver
Microsoft Official courseware through in-person and hybrid training deliveries. To
ensure the best ILT deliveries connect with a training partner today and request an MCT
instructor.
Assessment lab duration and lab
experience
Article • 01/24/2024

Most Microsoft Applied Skills assessment labs for a given scenario typically contain 12-
16 tasks; however, the number can vary depending on the skill domain being assessed.
The number of tasks that need to be completed in an assessment lab is subject to
change as we make updates to the lab to ensure it continues to evaluate the relevant
skills needed to complete the scenario.

You will have 2 hours to complete the lab with the ability to request an additional hour if
needed as you progress through the lab.

What to expect on the lab

The Applied Skills assessment lab gives you the opportunity to demonstrate your skills
by completing tasks in the associated technology, such as Azure, Microsoft 365, or
Power Platform. You will perform tasks in a virtual environment. The virtual machine is
remotely connected to a live environment where you perform tasks on real software and
applications.

In the lab, you will be asked to perform several tasks. The guidelines and requirements
for completing these tasks can be found in a series of email messages that are accessed
through the lab environment. You will complete these tasks using tools, such as the
Azure Portal, the Microsoft 365 Admin Center, Azure CloudShell, etc. Unless the email
states otherwise, you can complete the task using any method or tool.

It will take a few minutes to load the lab. You may do other activities while it loads. You
will have 2 hours to complete the lab tasks. You will NOT be able to save your work and
come back later, so plan to complete all the tasks in a single session. The actions you
take while completing the assessment lab will be recorded for quality control purposes.

To learn more about the assessment lab experience, watch this tutorial .

Getting started
After the lab launches, start by reviewing the Instructions, located in a pane on the right
side of the lab environment. These instructions provide important information for
accessing and completing the lab. Step 1 details the lab scenario.
Step 2 provides information on how to access the email messages. To access them,
select the “Open Emails” button on the Instructions pane. This will open an interface in
the lab environment that simulates an Outlook inbox. Read all the emails before
beginning to understand the full scope of what’s required in the lab.

Your username and password are provided in Step 3 of the Instructions. To log into the
associated technology (e.g., Azure, Microsoft 365 admin console, etc.), simply select the
username, and it will automatically complete the username field. Do the same for your
password after entering your username.

In the Troubleshooting section of the Instructions pane, you will find key tips for
navigating the lab environment.

Submitting your work

After you have completed all the tasks in the lab, select the “Submit Assessment” button
to submit your work for scoring. You will be asked to confirm that you really want to
leave the lab. Selecting “Yes” will end the lab section, and your work will be scored. It will
take a few minutes to evaluate your work after you submit it for scoring.

After you leave a lab, you will not be able to return to it because scoring starts (in the
background) as soon as you exit a lab.

Additional resources

Documentation
Deploy and configure Azure Monitor - Applied Skills
Deploy and configure Azure Monitor.

Microsoft Applied Skills Assessment – Candidate Agreement

Microsoft Applied Skills Assessment
Assessment lab scoring and score
reports
Article • 12/31/2023

Score needed to pass assessment labs

The score needed to pass an assessment lab will vary depending on the difficulty of the
lab in relation to the skills of the target audience. Because labs include a mix of easy
(those tasks that someone in the target audience who has the prerequisite skills and
experiences should be able to perform) and more difficult tasks (those tasks that
someone in the target audience are less likely to perform correctly), the passing score
will vary from lab to lab. As we update the labs, the number of easy and difficult tasks
may change over time; this, too, will affect the passing score.

How assessment labs are scored?

Labs are scored based on how many tasks are performed correctly. In most cases, each
task is worth one point. If you complete it correctly, you will earn the point; if you don’t
you will not earn the point. The number of points earned based on your task level
performance are summed together and compared to the number of points required to
pass. If you earned at least that number of points, you will pass the assessment lab.

The tasks are scored based on the result, not how you performed the task. You can
accomplish the tasks in any way that you would like (for example, through the UI or
using PowerShell commands) unless explicitly stated in the email. Complete the task as
you normally would; the scoring script evaluates the result based on the key
characteristics to determine if it was performed correctly. For example, if the task was to
add a user, the scoring script ensures that you added that user regardless of if you used
the UI or PowerShell commands to accomplish that task.

When to expect your score?

For most assessment labs, you should have results within minutes of finishing the lab,
including your pass/fail status and feedback on your performance at the subskill level.
This information will be available in your Learn profile. If a result doesn’t appear in your
profile within 24 hours, please contact Support .

How to access your score report?

Score reports, including those passed and failed, are available on the Applied Skills
credential details page where you completed your assessment.

Understand an assessment lab score report

The score report provides:

Pass/fail status
A chart showing performance on each skill area assessed
Recommended options for additional learning

The chart shows your performance for each skill area. Shorter bars indicate weakness,
longer bars show strength. The chart is not intended to indicate the number of tasks
performed correctly, either within a specific section or across the assessment.

What to do if you fail an assessment lab?

If you fail an assessment lab, don’t worry. You can retake it. To learn more, visit: Applied
Skills retake policy.

To prepare for a retake, review the strengths or weaknesses revealed on your score
report. Practice the skills where your performance was weak. You can also review lab
assessment preparation resources on the Applied Skills credential details page and the
Prepare for Applied Skills assessment lab page.

When you’re ready to retake the assessment lab and comply with the retake policy, visit
the credential details page and launch the lab.

Why can’t you tell me which tasks I passed and which I

failed?
Microsoft does not share which tasks were performed incorrectly on the assessment lab
because the assessment lab is not intended to be a formative experience. It is a
summative experience, focused on the demonstration of the skills measured by the
assessment lab. To that end, you will receive information about how well you performed
on a group of similar tasks but not about a specific task. Use this information to guide
your preparation for your next attempt.
Applied Skills frequently asked
questions
FAQ

Are Applied Skills credentials replacing

role-based Certifications?
No. Applied Skills credentials are not replacing Certifications. We are expanding our
credentialing portfolio to better meet the needs of our learners and customers by
allowing people to validate very specific skills sets with this new offering.

Certifications are role based and evaluate a wider range of skills needed to be successful
in critical roles that organizations need to be successful in today’s rapidly changing
technical environment.

Applied Skills credentials are scenario based and evaluate a narrower skill set that is
specific to a critical business problem or challenge that organizations are facing.

How do I choose between a

Certification and an Applied Skill
credential?
If you are looking to demonstrate that you have the range of skills needed to be
successful in a given job role, a Certification is the right way to go. If you want to
validate your skills on a specific business problem or scenario that your organization is
facing, an Applied Skills credential will make more sense.

Here are some key differentiators between Certifications and Applied Skills:

Breadth of skills validated: Certifications typically validate 4-6 skill sets while
Applied Skills validate one specific skill set.
Focus: Certifications are job role based while Applied Skills are product-based.
Purpose: Certifications are intended to validate skills needed for the technical
aspects of job roles that leverage Microsoft solutions and technologies while
Applied Skills are intended to validate specific scenarios that may be hindering an
organization’s digital transformation goals.
Will attaining an Applied Skills
credential help me pass a Certification
exam?
Many of the Applied Skills credentials can be used to help you prepare for Certification
exams. Because Applied Skills are awarded based on performance within a lab, that
experience may set you up for success on a Certification. All role-based Certification
exams require experience, so earning an Applied Skills credential is one way to get some
of the experience that is needed to pass the exam. However, not all skills assessed on a
Certification exam will have an associated Applied Skills assessment lab, so you should
not rely on Applied Skills alone. Visit how to prepare for a Certification exam.

I already have a role-based Certification.

Should I pursue an Applied Skills
credential?
If you want to demonstrate that you have skill sets that were not assessed by the
Certification, are Certification “adjacent,” or our needed for a specific project that you
would like to do or are working on, then an Applied Skill credential would be a great
way to show your employer and peers that you have those skills as well as the skills
validated by your Certification.

I’m just getting started on my Microsoft

credentialing journey. What should I
pursue first? An Applied Skills
credential, a fundamentals Certification,
or a role-based Certification?
It depends on your technical expertise and why you want to earn a Microsoft credential.

If you are exploring technology or just beginning your learning journey in technology,
starting with a fundamentals certification makes the most sense because it focuses on
ensuring that you have the foundational knowledge you need to get started in
technology.
If you have some experience and want to explore the different ways Microsoft
technologies and solutions are used to solve critical business problems, an Applied Skills
credential is a great way to get started validating real world skills focused on specific
projects or scenarios.

If you have some experience and are pursuing a job that leverages Microsoft solutions, a
role-based certification is the logical solution to validate role-based skills. Note that
some Applied Skills credentials are related to our certifications and may provide another
way to prepare for a certification exam.

Check out the Choose your Microsoft Credential guide to help you decide.

If you have other questions about Applied Skills credentials, visit Assessment lab
frequently asked questions.
Frequently asked questions (FAQs)
about renewal
Article • 07/08/2024

Do all Microsoft Certifications have the option to renew?

Microsoft associate, specialty, and expert certifications that have been available for more
than six months have a renewal option. For details, visit our certification renewal blog .

Is there a cost to renew Microsoft Certifications?

No. Certification renewal is free to anyone with a valid Microsoft associate, specialty, and
expert certification.

Do I need to renew my Microsoft fundamentals certification?

No. Renewal does not apply to fundamentals certifications as they do not expire.

Why do role-based certifications expire after one year?

Certifications expire after one year to ensure that tech professionals keep skills up-to-
date with evolving technology.

Can I renew my certification by passing a beta exam or by retaking an exam before

my certification expires?

No. You must pass the renewal assessment for your certification on Microsoft Learn
before your certification expires; no alternative paths are available to renew your
certification. There are no exceptions to this policy.

My expert-level certification requires achieving an associate-level certification as a

prerequisite. If the associate-level certification expires, will my expert-level
certification automatically expire, too?

No. Your expert-level certification will not automatically expire if your associate-level
prerequisite certification expires. Each certification must be renewed separately by
passing the associated renewal assessment.

My certification expired. What happens now?

If your certification expires, you must earn the certification again by passing the required
exam(s). For more information, visit our Certification expiration policy.
Renewal process questions
Are there different ways to renew my certification?

No. The only way to renew a Microsoft Certification is by passing the free, online
renewal assessment on Microsoft Learn.

Can I renew my certification more than six months before it expires?

No. The renewal assessment on Microsoft Learn is only available once you're eligible six
months before your certification expires (expiration dates and times are in UTC).

We recommend taking the renewal assessment well before expiration to allow time for
any unforeseen events, such as medical emergencies, technical issues, or multiple
retakes.

Where do I go to check what certifications are available for renewal?

Sign into your Learn profile, select the photo avatar, and choose Profile from the
dropdown menu. Choose Certifications inside the profile menu and look for the blue
Renew button as you scroll through your certifications.

Note: If we have an email on the Learn Profile and you agreed to our communication
terms you’ll receive email notifications as your certifications become eligible for renewal.

Questions about renewal assessment

How many times can I retake the assessment?

There is no limit to renewal assessment retakes. Just be sure to pass before your
certification expires. If you don’t pass, you can try again immediately. After the second
try, you'll need to wait at least 24 hours between future attempts.

Once I pass the renewal assessment, how long does it take to update my certification
to show the new expiration date?

Once you pass the renewal assessment, the expiration date for your certification will be
immediately updated on your Microsoft Learn profile.

NOTE: After June 2023, Certification badges on Credly will no longer be updated with
new expiration dates.

Are the renewal assessments aligned to the regular exam update cadence?

Yes. Updates to the assessments are aligned with certification exam updates.
Which languages are assessments available in?

Renewal assessments on Microsoft Learn will be available in the same language(s) as

their corresponding certification exams.

I have heard renewal assessment is shorter. How do I prepare for the renewal
assessment?

The renewal assessment is shorter because it focuses only on relevant updates. Renewal
assessments take about 45 minutes to complete. Prepare by using the learning modules
on the certification’s renewal page on Microsoft Learn.

Certification Retirement and the Impact on

Renewable Certification
Why does Microsoft occasionally retire certifications? Several factors influence
retirement decisions.

Relevancy: Technology and associated job roles are evolving more quickly than
ever before. To keep the certification program relevant, exams and certifications
are regularly reviewed to ensure they reflect the latest skills technologies. A
certification will be retired when it is deemed to have lost relevancy.
Product Alignment: Product groups may decide to depreciate a product. With
that, all learning content and related certifications must be taken out of the market
in a timely manner.
Instructional Design: Sometimes, content teams evolve the strategy for earning a
certification. For example, multiple exams could be merged down to one, which
may result in certifications being retired.

Is the renewal program changing? No. This update is only focused on deploying a
smoother process for retiring certifications. The certification renewal program continues
to focus on providing renewal assessments to all learners who have a role-based
certification. The assessments are free to take, and there are no limits to attempts. To
keep the certification active, the learner must pass the renewal assessment before the
certification expires. This window opens 6 months before expiry.

What was the change that was made? This update enables Microsoft to provide a more
user-friendly way of retiring a certification. For instance, because of this work, the
system will suppress any renewal reminders for retiring certs, as these reminders would
be potentially confusing. In addition, in the case of a retiring certification, the window to
renew may be shortened for some users, based on their certification anniversary date.
This update ensures Microsoft is always communicating accurate dates for renewal
activity on Learn.

How will I know if I have a certification that is retiring? Alerts will be visible on Learn,
just as they are today. With this update to the system, the “renew by” messaging will
take into consideration retirement dates. For instance, if a certification retirement date
precedes the expiration date for a certification, the learner will be instructed to renew
before certification retirement.

Several legacy certifications have already retired before this capability was enabled.
How are those being handled? It is true that several renewable certifications have
retired, meaning learners can no longer earn the certifications. However, until now, there
has been no mechanism to disable renewal assessment portion. With this update, there
will be a bulk retirement of all renewal assessments related to the previously retired
certifications. Learners who possess any of the retired certifications will receive a direct
email from Microsoft along with guidance on how long the renewal assessment will be
available.
View and share your transcript
Article • 09/19/2023

Access transcripts in Learn

You can view, share, and print your transcript from your Learn profile:

Sign into your Learn profile

Click on the photo avatar and select Profile from the dropdown menu
In the profile menu, select Transcript. Your transcript displays all successfully
completed certifications and modules.

4. Select “Share link” to generate an online link to your transcript you can share with
potential employers. Save, share, or email a copy of your transcript, from the Print
link. (Choose “Save to PDF” or print from the Printer drop-down menu. You can
then attach the downloaded PDF to an email, print, or save it for your records.)

Missing certificates
If the certification you are working toward requires two or more exams, you won’t
receive the certificate until you pass all required exams.

For help finding or downloading an earned certificate, visit: Certification support.

Educational transcripts
Transcripts for learning institutions must be shared via Credly. Please visit: College credit
for certification exams to learn more.
Sharing Microsoft Credentials
Article • 07/01/2024

About digital certificates and achievements

Sharing your Microsoft Credentials through your Microsoft Learn profile is proof that
you’ve met the requirements for earning that credential. More than that, they’re a
symbol of that you have demonstrated business critical skills as well as your
commitment to keeping pace with technology. Share your credential on your LinkedIn
profile and career-related social media posts or by adding a personalized link in your
email signature.

Digital certificates can be downloaded and printed for your records (or framed on your
wall so they’re visible in your next video call… and your mom might like a copy, too!)

Access transcripts in the Learn profile

You can view, share, and print your transcript from your Learn profile:

Sign into your Learn profile.

At the bottom of the left-hand menu, select Transcript. Your transcript displays all
earned credentials and qualifications.

Sharing transcripts and settings

Transcript settings allow you to choose what information you want to share. While in
your Learn profile, in the Transcripts section, there is an option at the top of the page to
set privacy settings for both Print and Sharing options.
After you save your sharing preferences, you have two ways to share:

Select Share link in the top right hand of the page to generate an online link to
your transcript that you can then share.
Select Print and choose Save to PDF or print from the Printer dropdown menu.
You can then attach the downloaded PDF to an email, print, or save it for your
records.

Sharing and Privacy Setting

Profile settings are accessible in the top drop-down next to the profile icon.

Before sharing, ensure that the profile Privacy Setting is not set to Private Mode.
Operating in Private Mode will ensure your name, achievements and Q&A
contributions are hidden. It will also prevent anyone from viewing your profile even
if you want to share.
For other profile management tips, see profile settings.

Sharing Applied Skills credentials

Within the Learn profile, you can share validated details of your Microsoft credentials:

At the top of the page, click on your profile icon and from the dropdown menu
select Profile.
Within your Learn profile, select Credentials in the left-hand column. You can
select from applied skills or certifications in the center section.
Select Applied Skills. Your earned credentials will be displayed in a list.
For the Applied Skills credential you want to share, select View credential details
below the description. The Your credentials details screen will display.
Select the Share link for a set of sharing options.

Sharing Certification credentials

Within the Learn profile, you can share validated details of your Microsoft credentials:

At the top of the page, click on your profile icon and from the dropdown menu
select Profile.
Within your Learn profile, select Credentials in the left-hand column. You can then
select the Applied Skills or Certifications tab.
Select Certifications. Your earned Certification will be displayed on a list.
For the certification you want to share, select View certification details below the
description. The Your certification details screen will display.
Select the Share link for a set of sharing options.

Credential sharing frequently asked questions

How do I know that my credential is verified?

Once you have completed the requirements to earn a Microsoft Credential, it will be
added to your Learn profile under Credentials and the credential type, that is, Applied
Skills or Certifications. Verified credentials will have an Online Verifiable tag.

Does my Learn profile need to be public to share my Microsoft credentials?

You can share your credentials with your Learn profile in either public or private view.
However, to ensure your shared credentials can be verified, your Learn profile must be in
public view.
What if I don’t want my Microsoft credentials to be made public?

You’re in control of how and when your credentials are shared. Adjust the privacy
settings in your Learn profile at any time to make your profile and credentials public or
private.

Can I share a credential after it has been retired?

If you earned a credential that has been retired, you can still view and share it through
your Microsoft Learn profile. The credential will still be available on your Microsoft Learn
transcript as well.

Why can’t I share exams that I have passed?

An exam is not a credential. You can only share credentials through Learn.

Although you can’t share exams in the same way that you can share certifications, the
exams you passed will be viewable on your Microsoft Learn transcript. You can share
your transcript.

How do I receive college credit for a Microsoft Certification?

For information regarding earing college credit for Microsoft Certifications, please visit
College credit for certification exams.

Who can I talk to if I’m having trouble with viewing or sharing my Microsoft
credential?

Visit Credentials support.

Social media and Blog
Article • 11/28/2023

Stay connected
Want to be the first to hear about new learning paths and credentials? Stay connected
with us through social media, our blog and tech community. You’ll be on the inside track
for the latest thinking, planning and announcements.

LinkedIn

Blog

Microsoft Tech Community

Training and credentials in media
Article • 10/25/2023

Building technical skills are valuable to both individuals and organizations. This page
includes white papers, data sheets, and reports that detail how training and certification
positively impacts individuals and organizations.

White papers
Role-based tech training and certifications – the secret to business success. Here’s
why
Training Services Partner

Business value of digital transformation and the contribution of a growth mindset

IDC, sponsored by Training Services Partner

Benefits of role-based certifications

IDC, sponsored by Training Services Partner

Leveraging Training Services Partners for innovation and impact

IDC, sponsored by Training Services Partner

Understanding Training Services Partner Azure certifications

Training Services Partner (article updated annually)

Data sheets
10 reasons to earn a Microsoft Certification
Microsoft

10 things to look for in a certification program for IT employees

Microsoft

Top reasons to get IT training from a Microsoft Learning Partner

Microsoft

Third party reports

Nigel Frank Microsoft Azure Salary Survey
Nigel Frank
Nigel Frank Microsoft Dynamics Salary Survey
Nigel Frank

Pearson VUE’s Value of IT Certification

Pearson VUE

Global Knowledge 2020 IT Skills and Salary Report

Global Knowledge
Credential retirement
Article • 10/31/2024

Why credentials get retired

Technology changes faster every year. To keep our credentialing program relevant, we
continually review our Applied Skills scenarios and Certifications to ensure they reflect
the latest skills and Microsoft technologies and retire those that are no longer relevant.
Our goal is to empower candidates to be on the leading edge of tech by allowing them
to validate relevant, real-world skills needed to solve critical business problems and
perform job roles that are needed for organizations to achieve their digital
transformation goals.

Certifications scheduled to retire

Certifications scheduled to be retired in the next 12 months are listed here. (This
information is subject to change.)

ﾉ Expand table

Certification Retirement date

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate November 30,
2024

Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional November 30,
Consultant Associate 2024

Microsoft Certified: Dynamics 365 Customer Insights (Data) Specialty November 30,
2024

Applied skills credentials scheduled to retire

Applied skills credentials scheduled to be retired in the next 12 months are listed here.
(This information is subject to change.)

Recently retired Certifications

These Certifications have been retired within the last year. When a Certification has been
retired for more than one year, it will be removed from this page. Once a Certification
has been retired, it will no longer be available in the Certification offerings. If you earned
or renewed a Certification before it was retired, it will remain on your transcript in the
Active Certifications section until it expires. Once the Certification expires, it will move
the Historical Certifications section of your transcript.

Role-based

ﾉ Expand table

Certification Retirement date

Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate February 29, 2024

Microsoft 365 Certified: Teams Application Developer Associate December 31, 2023

Microsoft 365 Certified: Messaging Administrator Associate December 31, 2023

Microsoft Certified: Azure Enterprise Data Analyst Associate April 30, 2024

Microsoft Office Specialist: Access 2013 June 30, 2024

Microsoft Office Specialist: Excel 2013 June 30, 2024

Microsoft Office Specialist: OneNote 2013 June 30, 2024

Microsoft Office Specialist: Outlook 2013 June 30, 2024

Microsoft Office Specialist: PowerPoint 2013 June 30, 2024

Microsoft Office Specialist: Word 2013 June 30, 2024

Microsoft Office Specialist: Excel 2013 Expert June 30, 2024

Microsoft Office Specialist: Word 2013 Expert June 30, 2024

Microsoft Office Specialist 2013 Master June 30, 2024

Microsoft Certified: Power Platform App Maker Associate June 30, 2024

Recently retired Applied Skills credentials

These Applied Skills have been retired within the last year. When an Applied Skill has
been retired for more than one year, it will be removed from this page. Once an Applied
Skill has been retired, it will no longer be available the Applied Skills offerings. Once the
Applied Skill expires, it will move the Historical credentials section of your transcript.

ﾉ Expand table
Applied Skills name Retirement date

Develop generative AI solutions with Azure OpenAI Service October 31, 2024

Build collaborative apps for Microsoft Teams September 2, 2024

Deploy containers by using Azure Kubernetes Service June 17, 2024

Exam and assessment lab retirement
Article • 10/25/2023

Why exams and assessment labs get retired

Technology changes faster every year. To keep our credentialing program relevant, we
continually review our Applied Skills scenarios and Certifications to ensure they reflect
the latest skills and Microsoft technologies and retire those that are no longer relevant.
Our goal is to empower candidates to be on the leading edge of tech by allowing them
to validate real-world relevant skills needed to solve critical business problems and
perform job roles that are needed for organizations to achieve their digital
transformation goals.

Exams scheduled to retire

Exams scheduled to be retired in the next 12 months are listed here by date. (This
information is subject to change.)

Exam Exam name Retirement date

number

AZ-220 Microsoft Azure IoT Developer July 31, 2023

AZ-600 Configuring and Operating a Hybrid Cloud with July 31, 2023
Microsoft Azure Stack Hub Azure Stack Hub

AZ-720 Troubleshooting Microsoft Azure Connectivity July 31, 2023

MD-100 Windows Client New date coming soon

MD-101 Managing Modern Desktops New date coming soon

MS-100 Microsoft 365 Identity and Services DNew date coming soon

MS-101 Microsoft 365 Mobility and Security New date coming soon

MS-220 Troubleshooting Microsoft Exchange Online July 31, 2023

MS-740 Troubleshooting Microsoft Teams July 31, 2023

MS-600 Building Applications and Solutions with Microsoft December 31, 2023 (for
365 Core Services PAC holders only)
Applied skills assessment labs scheduled to
retire
Applied skills assessment labs scheduled to be retired in the next 12 months are listed
here. (This information is subject to change.)

None at this time.

Recently retired exams

These exams have been retired within the last year. For reference purposes, we will
continue to provide a link to these exam detail pages for 12 months. These exams can
no longer be taken, but if a retired exam is one of the requirements for a Certification
that has not been retired, it can be used to fulfill the Certification requirements for up to
one year after it retires.

Role-based

Exam Exam name Retirement date

number

MB-320 Microsoft Dynamics 365 Supply Chain Management, June 30, 2023
Manufacturing

MB-340 Microsoft Dynamics 365 Commerce Functional June 30, 2023

Consultant

MS-500 Microsoft 365 Security Administration June 30, 2023

MS-600 Building Applications and Solutions with Microsoft April 2, 2023 (for most
365 Core Services audiences)

MS-720 Microsoft Teams Voice Engineer June 30, 2023

Recently retired assessment labs

These assessment labs have been retired within the last year. For reference purposes, we
will continue to provide a link to the associated credential detail pages for 12 months.
These assessment labs can no longer be taken.

None at this time.

Exams retired more than 12 months ago

Role-based

Exam Exam name Retirement date

number

AI-100 Designing and Implementing an Azure AI Solution June 30, 2021

AZ-100 Microsoft Azure Infrastructure and Deployment May 1, 2019

AZ-101 Microsoft Azure Integration and Security May 1, 2019

AZ-102 Microsoft Azure Administrator Certification Transition June 30, 2019

AZ-103 Microsoft Azure Administrator August 31, 2020

AZ-200 Microsoft Azure Developer Core Solutions January 3, 2019

AZ-201 Microsoft Azure Developer Advanced Solutions January 3, 2019

AZ-202 Microsoft Azure Developer Certification Transition March 31, 2019

AZ-203 Developing Solutions for Microsoft Azure August 31, 2020

AZ-300 Microsoft Azure Architect Technologies September 30,

2020

AZ-301 Microsoft Azure Architect Design September 30,

2020

AZ-302 Microsoft Azure Solutions Architect Certification Transition June 30, 2019

AZ-303 Microsoft Azure Architect Technologies March 31, 2022

AZ-304 Microsoft Azure Architect Design March 31, 2022

DA-100 Analyzing Data with Microsoft Power BI March 31, 2022

DP-200 Implementing an Azure Data Solution August 31, 2021

DP-201 Designing an Azure Data Solution August 31, 2021

MB-200 Microsoft Power Platform + Dynamics 365 Core December 31, 2020

MB-400 Microsoft Power Apps + Dynamics 365 Developer December 31, 2020

MB-600 Microsoft Dynamics 365 + Power Platform Solution June 30, 2021
Architect

MB-900 Microsoft Dynamics 365 Fundamentals December 31, 2019

MB-901 Microsoft Dynamics 365 Fundamentals June 30, 2021

MS-200 Planning and Configuring a Messaging Platform August 31, 2020

 Exam Exam name Retirement date
number

MS-201 Implementing a Hybrid and Secure Messaging Platform August 31, 2020

MS-202 Microsoft 365 Messaging Administrator Certification September 30,

Transition 2019

MS-300 Deploying Microsoft 365 Teamwork August 31, 2020

MS-301 Deploying SharePoint Server Hybrid August 31, 2020

MS-302 Microsoft 365 Teamwork Administrator Certification September 30,

Transition 2019

MTA

Exam number Exam name Retirement date

98-349 Windows Operating System Fundamentals June 30, 2022

98-361 Software Development Fundamentals June 30, 2022

98-364 Database Fundamentals June 30, 2022

98-365 Windows Server Administration Fundamentals June 30, 2022

98-366 Networking Fundamentals June 30, 2022

98-367 Security Fundamentals June 30, 2022

98-368 Mobility and Devices Fundamentals June 30, 2022

98-375 HTML5 Application Development Fundamentals June 30, 2022

98-381 Introduction to Programming Using Python June 30, 2022

98-382 Introduction to Programming Using JavaScript June 30, 2022

98-383 Introduction to Programming Using HTML and CSS June 30, 2022

98-388 Introduction to Programming Using Java June 30, 2022

ITPro/Developer

Exam Exam name Retirement

number date

70-086 Implementing and Supporting Microsoft Systems Management 2008

Server 2.0
Exam Exam name Retirement
number date

70-089 Designing, Implementing, and Managing Microsoft Systems October 31,

Management Server 2003 2010

70-123 Planning, Implementing, and Maintaining a Software Asset October 31,

Management (SAM) Program 2010

70-158 Microsoft Forefront Identity & Access Management, Configuring July 31, 2015

70-162 TS: Forefront Protection for EndPoint and Server, Configuring July 31, 2012

70-169 TS: Windows Small Business Server 7, Configuring July 31, 2013

70-177 TS: Microsoft Project Server 2010, Configuring July 31, 2015

70-178 TS: Managing Projects with Microsoft Project 2010 July 31, 2015

70-181 TS: Windows Embedded Compact 7 July 31, 2013

70-210 Installing, Configuring, and Administering Microsoft Windows 2000 2008

Professional

70-214 Implementing and Administering Security in a Microsoft Windows 2008

2000 Network

70-215 Installing, Configuring, and Administering Microsoft Windows 2000 2008

Server

70-216 Implementing and Administering a Microsoft Windows 2000 2008

Network Infrastructure

70-217 Implementing and Administering a Microsoft Windows 2000 2008

Directory Services Infrastructure

70-218 Managing a Microsoft Windows 2000 Network Environment 2008

70-219 Designing a Microsoft Windows 2000 Directory Services 2008

Infrastructure

70-220 Designing Security for a Microsoft Windows 2000 Network 2008

70-221 Designing a Microsoft Windows 2000 Network Infrastructure 2008

70-222 Migrating from Microsoft Windows NT 4.0 to Microsoft Windows 2008

2000

70-223 Installing, Configuring, and Administering Microsoft Clustering 2008

Services by Using Microsoft Windows 2000 Advanced Server

70-224 Installing, Configuring, and Administering Microsoft Exchange 2000 2008

Exam Exam name Retirement
number date

Server

70-225 Designing and Deploying a Messaging Infrastructure with 2008

Microsoft Exchange 2000 Server

70-226 Designing Highly Available Web Solutions with Microsoft Windows 2008
2000 Server Technologies

70-227 Installing, Configuring, and Administering Microsoft Internet 2008

Security and Acceleration (ISA) Server 2000, Enterprise Edition

70-228 Installing, Configuring, and Administering Microsoft SQL Server March 31,
2000 Enterprise Edition 2009

70-229 Designing and Implementing Databases with Microsoft SQL Server March 31,
2000 Enterprise Edition 2009

70-230 Designing and Implementing Solutions with Microsoft BizTalk 2008

Server 2000, Enterprise Edition

70-232 Implementing and Maintaining Highly Available Web Solutions 2008

with Microsoft Windows 2000 Server Technologies and Microsoft
Application Center 2000

70-234 Designing and Implementing Solutions with Microsoft Commerce 2008

Server 2000

70-235 TS: Developing Business Process and Integration Solutions by June 30, 2011
Using Microsoft BizTalk Server 2006

70-236 TS: Exchange Server 2007, Configuring September 30,

2012

70-237 Pro: Designing Messaging Solutions with Microsoft Exchange September 30,
Server 2007 2012

70-238 Pro: Deploying Messaging Solutions with Microsoft Exchange September 30,
Server 2007 2012

70-241 TS: Developing Business Process and Integration Solutions by June 30, 2011
Using Microsoft BizTalk Server 2006 R2

70-243 Administering and Deploying System Center 2012 Configuration July 31, 2017
Manager

70-244 Supporting and Maintaining a Microsoft Windows NT Server 4.0 2008

Network

70-246 Monitoring and Operating a Private Cloud with System Center December 31,
Exam Exam name Retirement
number date

2012 2017

70-247 Configuring and Deploying a Private Cloud December 31,

2017

70-262 Microsoft Office Live Communications Server 2005 – Implementing, October 31,
Managing, and Troubleshooting 2010

70-270 Installing, Configuring, and Administering Microsoft Windows XP July 31, 2013
Professional

70-271 Supporting Users and Troubleshooting a Microsoft Windows XP June 30, 2011
Operating System

70-272 Supporting Users and Troubleshooting Desktop Applications on a June 30, 2011
Microsoft Windows XP Operating System

70-281 Planning, Deploying, and Managing an Enterprise Project October 31,

Management Solution 2010

70-282 Planning, Deploying, and Managing a Network Solution for the September 30,
Small and Medium-Sized Business 2011

70-284 Implementing and Managing Microsoft Exchange Server 2003 March 31,
2011

70-285 Designing a Microsoft Exchange Server 2003 Organization March 31,

2011

70-290 Managing and Maintaining a Microsoft Windows Server 2003 July 31, 2013
Environment

70-291 Implementing, Managing, and Maintaining a Microsoft Windows July 31, 2013
Server 2003 Network Infrastructure

70-292 Managing and Maintaining a Windows Server 2003 Environment 2008

for an MCSA Certified on Windows 2000

70-293 Planning and Maintaining a Microsoft Windows Server 2003 July 31, 2013
Network Infrastructure

70-294 Planning, Implementing, and Maintaining a Microsoft Windows July 31, 2013
Server 2003 Active Directory Infrastructure

70-296 Planning, Implementing, and Maintaining a Windows Server 2003 2008

Environment for an MCSE Certified on Windows 2003

70-297 Designing a Microsoft Windows Server 2003 Active Directory and July 31, 2013
Network Infrastructure
Exam Exam name Retirement
number date

70-298 Designing Security for a Microsoft Windows Server 2003 Network July 31, 2013

70-299 Implementing and Administering Security in a Microsoft Windows July 31, 2013
Server 2003 Network

70-300 Analyzing Requirements and Defining Microsoft .NET Solution March 31,
Architectures 2009

70-301 Managing, Organizing, and Delivering IT Projects by Using March 31,

Microsoft Solutions Framework 3.0 2009

70-305 Developing and Implementing Web Applications with Microsoft March 31,
Visual Basic .NET and Microsoft Visual Studio .NET 2009

70-306 Developing and Implementing Windows-Based Applications with March 31,

Microsoft Visual Basic .NET and Microsoft Visual Studio .NET 2009

70-310 Developing XML Web Services and Server Components with March 31,
Microsoft Visual Basic .NET and the Microsoft .NET Framework 2009

70-315 Developing and Implementing Web Applications with Microsoft March 31,
Visual C# .NET and Microsoft Visual Studio .NET 2009

70-316 Developing and Implementing Windows-Based Applications with March 31,

Microsoft Visual C# .NET and Microsoft Visual Studio .NET 2009

70-320 Developing XML Web Services and Server Components with March 31,
Microsoft Visual C# and the Microsoft .NET Framework 2009

70-321 Deploying Office 365 April 1, 2014

70-330 Implementing Security for Applications with Microsoft Visual Basic March 31,
.NET 2009

70-331 Core Solutions of Microsoft SharePoint Server 2013 March 31,

2019

70-332 Advanced Solutions of Microsoft SharePoint Server 2013 March 31,

2019

70-333 Deploying Enterprise Voice with Skype for Business 2015 January 31,
2021

70-334 Core Solutions of Microsoft Skype for Business 2015 January 31,
2021

70-336 Core Solutions of Microsoft Lync Server 2013 March 30,

2016
Exam Exam name Retirement
number date

70-337 Enterprise Voice & Online Services with Microsoft Lync Server 2013 March 30,
2016

70-339 Managing Microsoft SharePoint Server 2016 January 31,

2021

70-340 Implementing Security for Applications with Microsoft Visual C# March 31,
.NET 2009

70-341 Core Solutions of Microsoft Exchange Server 2013 March 31,

2019

70-342 Advanced Solutions of Microsoft Exchange Server 2013 March 31,

2019

70-345 Designing and Deploying Microsoft Exchange Server 2016 January 31,
2021

70-346 Managing Office 365 Identities and Requirements April 30, 2019

70-347 Enabling Office 365 Services April 30, 2019

70-348 Managing Projects and Portfolios with Microsoft PPM December 31,
2019

70-350 Implementing Microsoft Internet Security and Acceleration (ISA) October 31,
Server 2004 2010

70-351 TS: Microsoft Internet Security and Acceleration Server 2006, March 31,
Configuring 2011

70-354 Universal Windows Platform – App Architecture and UX/UI September 30,
2017

70-355 Universal Windows Platform – App Data, Services, and Coding September 30,
Patterns 2017

70-357 Developing Mobile Apps January 31,

2021

70-383 Recertification for MCSE: SharePoint March 31,

2017

70-384 Recertification for MCSE: Communication March 31,

2017

70-385 Recertification for MCSE: Messaging March 31,

2017
Exam Exam name Retirement
number date

70-398 Planning for and Managing Devices in the Enterprise July 31, 2018

70-400 TS: Microsoft System Center Operations Manager 2007, July 31, 2013
Configuring

70-401 TS: Microsoft System Center Configuration Manager 2007, July 31, 2013
Configuring

70-403 TS: System Center Virtual Machine Manager 2008, Configuring September 30,
2011

70-410 Installing and Configuring Windows Server 2012 January 31,

2021

70-411 Administering Windows Server 2012 January 31,

2021

70-412 Configuring Advanced Windows Server 2012 Services January 31,

2021

70-413 Designing and Implementing a Server Infrastructure January 31,

2021

70-414 Implementing an Advanced Server Infrastructure January 31,

2021

70-415 Implementing a Desktop Infrastructure January 31,

2016

70-416 Implementing Desktop Application Environments January 31,

2016

70-417 Upgrading Your Skills to MCSA Windows Server 2012 January 31,
2021

70-431 TS: Microsoft SQL Server 2005 ‒ Implementation and Maintenance June 30, 2011

70-432 Microsoft SQL Server 2008, Implementation and Maintenance July 31, 2016

70-433 TS: Microsoft SQL Server 2008, Database Development July 31, 2015

70-441 PRO: Designing Database Solutions by Using Microsoft SQL Server June 30, 2011
2005

70-442 PRO: Designing and Optimizing Data Access by Using Microsoft June 30, 2011
SQL Server 2005

70-443 PRO: Designing a Database Server Infrastructure by Using June 30, 2011
Microsoft SQL Server 2005
Exam Exam name Retirement
number date

70-444 PRO: Optimizing and Maintaining a Database Administration June 30, 2011
Solution by Using Microsoft SQL Server 2005

70-444 TS: Bing Maps Platform, Application Development December 31,

2011

70-445 TS: Microsoft SQL Server 2005, Business Intelligence ‒ June 30, 2011
Development and Maintenance

70-446 PRO: Designing a Business Intelligence Solution by Using Microsoft June 30, 2011
SQL Server 2005

70-447 UPGRADE: MCDBA Skills to MCITP Database Administrator by June 30, 2011
Using Microsoft SQL Server 2005

70-448 Microsoft SQL Server 2008, Business Intelligence Development and July 31, 2016
Maintenance

70-450 PRO: Designing, Optimizing, and Maintaining a Database July 31, 2015
Administrative Solution Using Microsoft SQL Server 2008

70-451 PRO: Designing Database Solutions and Data Access Using July 31, 2015
Microsoft SQL Server 2008

70-452 PRO: Microsoft SQL Server 2008, Designing a Business Intelligence July 31, 2013
Solution

70-453 Upgrade: Transition Your MCITP SQL Server 2005 DBA to MCITP July 31, 2012
SQL Server 2008

70-454 Upgrade: Transition Your MCITP SQL Server 2005 DBD to MCITP July 31, 2012
SQL Server 2008 DBD

70-455 Upgrade: Transition Your MCITP SQL Server 2005 BI Developer to July 31, 2012
MCITP SQL Server 2008 BI Developer

70-457 Transition Your MCTS on SQL Server 2008 to MCSA: SQL Server July 31, 2016
2012, Part 1

70-458 Transition Your MCTS on SQL Server 2008 to MCSA: SQL Server July 31, 2016
2012, Part 2

70-459 Transition Your MCITP: Database Administrator 2008 or MCITP: January 31,
Database Developer 2008 to MCSE: Data Platform 2016

70-460 Transition Your MCITP: Business Intelligence Developer 2008 to January 31,
MCSE: Business Intelligence 2016
Exam Exam name Retirement
number date

70-461 Querying Microsoft SQL Server 2012/2014 January 31,

2021

70-462 Administering Microsoft SQL Server 2012/2014 Databases January 31,

2021

70-463 Implementing a Data Warehouse with Microsoft SQL Server January 31,
2012/2014 2021

70-464 Developing Microsoft SQL Server Databases January 31,

2021

70-465 Designing Database Solutions for Microsoft SQL Server January 31,
2021

70-466 Implementing Data Models and Reports with Microsoft SQL Server January 31,
2021

70-467 Designing Business Intelligence Solutions with Microsoft SQL January 31,
Server 2021

70-469 Recertification for MCSE: Data Platform March 31,

2017

70-470 Recertification for MCSE: Business Intelligence March 31,

2017

70-473 Designing and Implementing Cloud Data Platform Solutions June 30, 2019

70-475 Designing and Implementing Big Data Analytics Solutions June 30, 2019

70-480 Programming in HTML5 with JavaScript and CSS3 January 31,

2021

70-481 Essentials of Developing Windows Store Apps Using HTML5 and September 30,
JavaScript 2016

70-482 Advanced Windows Store App Development Using HTML5 and September 30,
JavaScript 2016

70-483 Programming in C# January 31,

2021

70-484 Essentials of Developing Windows Store Apps Using C# September 30,

2016

70-485 Advanced Windows Store App Development Using C# September 30,

2016
Exam Exam name Retirement
number date

70-486 Developing ASP.NET MVC Web Applications January 31,

2021

70-487 Developing Microsoft Azure and Web Services January 31,

2021

70-488 Developing SharePoint Server 2013 Core Solutions July 31, 2018

70-489 Developing SharePoint Server 2013 Advanced Solutions July 31, 2018

70-490 Recertification for MCSD: Windows Store Apps Using HTML5 March 31,
2017

70-491 Recertification for MCSD: Windows Store Apps Using C# March 31,
2017

70-492 Upgrade Your MCPD: Web Developer 4 to MCSD: Web Applications September 30,
2016

70-494 Recertification for MCSD: Web Applications March 31,

2017

70-496 Administering Visual Studio Team Foundation Server December 31,

2018

70-497 Software Testing with Visual Studio December 31,

2018

70-498 Delivering Continuous Value with Visual Studio December 31,

2018

70-499 Recertification for MCSD: Application Lifecycle Management March 31,

2017

70-500 TS: Microsoft Windows Mobile 5.0, Implementing and Managing March 31,
2011

70-501 TS: Windows Server 2003 Hosted Environments, Configuration and October 31,
Management 2010

70-502 TS: Microsoft .NET Framework 3.5 - Windows Presentation July 31, 2013
Foundation

70-503 TS: Microsoft .NET Framework 3.5 - Windows Communication July 31, 2013
Foundation

70-504 TS: Microsoft .NET Framework 3.5 – Workflow July 31, 2013
Exam Exam name Retirement
number date

70-505 TS: Microsoft .NET Framework 3.5, Windows Forms Application July 31, 2013
Development

70-506 TS: Silverlight 4, Development July 31, 2014

70-510 TS: Visual Studio 2005 Team Foundation Server March 31,
2011

70-511 TS: Windows Applications Development with Microsoft .NET July 31, 2016
Framework 4

70-512 TS: Visual Studio Team Foundation Server 2010, Administration July 31, 2014

70-513 TS: Windows Communication Foundation Development with July 31, 2016
Microsoft .NET Framework 4

70-515 TS: Web Applications Development with Microsoft .NET Framework July 31, 2016
4

70-516 TS: Accessing Data with Microsoft .NET Framework 4 July 31, 2016

70-517 Recertification for MCSD: SharePoint Applications March 31,

2017

70-521 Upgrade: Transition your MCPD .NET Framework 3.5 Windows July 31, 2014
Developer Skills to MCPD .NET Framework 4 Windows Applications
Developer

70-523 Upgrade: Transition your MCPD .NET Framework 3.5 Web July 31, 2014
Developer Skills to MCPD .NET Framework 4 Web Developer

70-526 TS: Microsoft .NET Framework 2.0 – Windows-Based Client June 30, 2011
Development

70-528 TS: Microsoft .NET Framework 2.0 – Web-Based Client June 30, 2011
Development

70-529 TS: Microsoft .NET Framework 2.0 – Distributed Application June 30, 2011
Development

70-532 Developing Microsoft Azure Solutions December 31,

2018

70-533 Implementing Microsoft Azure Infrastructure Solutions December 31,

2018

70-534 Architecting Microsoft Azure Solutions December 31,

2017
Exam Exam name Retirement
number date

70-535 Architecting Microsoft Azure Solutions December 31,

2018

70-536 TS: Microsoft .NET Framework – Application Development July 31, 2013
Foundation

70-537 Configuring and Operating a Hybrid Cloud with Microsoft Azure January 31,
Stack Hub 2021

70-540 TS: Microsoft Windows Mobile 5.0 – Application Development March 31,
2011

70-541 TS: Microsoft Windows SharePoint Services 3.0 – Application June 30, 2011
Development

70-542 TS: Microsoft Office SharePoint Server 2007 - Application January 31,
Development 2013

70-543 TS: Visual Studio 2005 Tools for Office March 31,
2011

70-545 TS: Microsoft Visio 2007, Application Development January 31,

2013

70-547 PRO: Designing and Developing Web-Based Applications by Using June 30, 2011
the Microsoft .NET Framework

70-548 PRO: Designing and Developing Windows-Based Applications by June 30, 2011
Using the Microsoft .NET Framework

70-549 PRO: Designing and Developing Enterprise Applications by Using June 30, 2011
the Microsoft .NET Framework

70-551 UPGRADE: MCAD Skills to MCPD Web Developer by Using the June 30, 2011
Microsoft .NET Framework

70-552 UPGRADE: MCAD Skills to MCPD Windows Developer by Using the June 30, 2011
Microsoft .NET Framework

70-553 UPGRADE: MCSD Microsoft .NET Skills to MCPD Enterprise June 30, 2011
Application Developer by Using the Microsoft .NET Framework:
Part 1

70-554 UPGRADE: MCSD Microsoft .NET Skills to MCPD Enterprise June 30, 2011
Application Developer by Using the Microsoft .NET Framework:
Part 1

70-555 TS: Microsoft Office Groove 2007, Configuring June 30, 2011
Exam Exam name Retirement
number date

70-556 TS: Microsoft Office PerformancePoint Server 2007, Applications June 30, 2011

70-557 TS: Microsoft Forefront Client and Server, Configuring June 30, 2011

70-558 UPGRADE: MCAD Skills to MCTS Windows Applications by Using June 30, 2011
the Microsoft .NET Framework

70-559 UPGRADE: MCAD Skills to MCTS Web Applications by Using the June 30, 2011
Microsoft .NET Framework

70-561 TS: Microsoft .NET Framework 3.5, ADO.NET Application July 31, 2013
Development

70-562 TS: Microsoft .NET Framework 3.5, ASP.NET Application July 31, 2013
Development

70-563 Pro: Designing and Developing Windows Applications Using the July 31, 2013
Microsoft .NET Framework 3.5

70-564 PRO: Designing and Developing ASP.NET Applications Using the July 31, 2013
Microsoft .NET Framework 3.5

70-565 PRO: Designing and Developing Enterprise Applications Using the July 31, 2013
Microsoft .NET Framework 3.5

70-566 UPGRADE: Transition your MCPD Windows Developer Skills to July 31, 2012
MCPD Windows Developer 3.5

70-567 UPGRADE: Transition your MCPD Web Developer Skills to MCPD July 31, 2012
ASP.NET Developer 3.5

70-568 UPGRADE: Transition your MCPD Enterprise Application Developer July 31, 2012
Skills to MCPD Enterprise Application Developer 3.5, Part 1

70-569 UPGRADE: Transition your MCPD Enterprise Application Developer July 31, 2012
Skills to MCPD Enterprise Application Developer 3.5, Part 2

70-571 TS: Microsoft Windows Embedded CE 6.0 Application Development July 31, 2013

70-573 TS: Microsoft SharePoint 2010, Application Development July 31, 2016

70-576 PRO: Designing and Developing Microsoft SharePoint 2010 July 31, 2016
Applications

70-577 TS: Microsoft Windows Embedded Standard 2009, Development July 31, 2013

70-579 TS: Windows Mobile 6.5, Configuring December 31,

2011
Exam Exam name Retirement
number date

70-580 TS: Windows Mobile 6.5, Application Development December 31,

2011

70-582 TS: Windows Embedded Standard 7 for Developers July 31, 2014

70-583 PRO: Designing and Developing Microsoft Azure Applications July 31, 2014

70-595 TS: Developing Business Process and Integration Solutions by July 31, 2015
Using Microsoft BizTalk Server 2010

70-599 Pro: Designing and Developing Windows Phone Applications September 30,
2014

70-620 TS: Configuring Microsoft Windows Vista Client July 31, 2013

70-621 PRO: Upgrading Your MCDST Certification to MCITP Enterprise March 31,
Support 2011

70-622 Pro: Microsoft Desktop Support – ENTERPRISE July 31, 2013

70-623 Pro: Microsoft Desktop Support – CONSUMER July 31, 2013

70-624 TS: Deploying and Maintaining Windows Vista Client and 2007 October 31,
Microsoft Office System Desktops 2010

70-625 Connected Home Integrator July 31, 2012

70-626 Consumer Sales Specialist June 30, 2011

70-631 TS: Microsoft Windows SharePoint Services 3.0, Configuring March 31,
2011

70-632 TS: Managing Projects with Microsoft Office Project 2007, January 31,
Managing Projects 2013

70-633 TS: Microsoft Office Project Server 2007, Managing Projects January 31,
2013

70-634 Pro: Microsoft Office Project Server 2007, Managing Projects and January 31,
Programs 2013

70-635 TS: Microsoft Deployment Toolkit 2008, Desktop Deployment July 31, 2013

70-639 TS: Microsoft Office Project Server 2007, Configuring January 31,
2013

70-640 TS: Windows Server 2008 Active Directory, Configuring July 31, 2017

70-642 TS: Windows Server 2008 Network Infrastructure, Configuring July 31, 2017
Exam Exam name Retirement
number date

70-643 TS: Windows Server 2008 Applications Infrastructure, Configuring July 31, 2015

70-646 Pro: Windows Server 2008, Server Administrator July 31, 2017

70-647 Pro: Windows Server 2008, Enterprise Administrator July 31, 2015

70-648 Upgrading your MCSA on Windows Server 2003 to Windows Server July 31, 2013
2008, Technology Specialist

70-649 TS: Upgrading Your MCSE on Windows Server 2003 to Windows July 31, 2015
Server 2008, Technology Specialist

70-652 TS: Windows Server Virtualization, Configuring September 30,

2011

70-653 Windows Small Business Server 2008, Configuring July 31, 2012

70-654 TS: Windows Essential Business Server 2008, Configuring June 30, 2011

70-655 TS: Windows Vista and Server Operating Systems, Pre-Installing for June 30, 2011
OEMs

70-656 TS: Microsoft Desktop Optimization Pack, Configuring July 31, 2013

70-658 TS: System Center Data Protection Manager 2007, Configuring July 31, 2013

70-659 TS: Windows Server 2008 R2, Server Virtualization July 31, 2015

70-660 TS: Windows Internals July 31, 2013

70-662 TS: Microsoft Exchange Server 2010, Configuring January 31,

2016

70-663 PRO: Designing and Deploying Messaging Solutions with Microsoft January 31,
Exchange 2016

70-664 TS: Microsoft Lync Server 2010, Configuring July 31, 2013

70-665 PRO: Microsoft Lync Server 2010, Administrator July 31, 2013

70-667 TS: Microsoft SharePoint 2010, Configuring July 31, 2016

70-668 PRO: Microsoft SharePoint 2010 Administrator July 31, 2016

70-669 TS: Windows Server 2008, R2, Desktop Virtualization July 31, 2015

70-671 Designing and Providing Microsoft Volume Licensing Solutions to January 31,
Small and Medium Organizations 2015
Exam Exam name Retirement
number date

70-672 Designing and Providing Microsoft Volume Licensing Solutions to January 31,
Large Organizations 2015

70-673 TS: Designing, Assessing, and Optimizing Software Asset March 31,
Management (SAM) 2017

70-676 FAST Enterprise Search Platform, Developing January 31,

2013

70-680 Windows 7, Configuring July 31, 2018

70-681 TS: Windows 7 and Office 2010, Deploying July 31, 2015

70-682 Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support July 31, 2014
Technician

70-683 TS: Windows 7, Preinstalling for OEMs July 31, 2013

70-684 OEM Reseller July 31, 2014

70-685 Windows 7, Enterprise Desktop Support Technician July 31, 2018

70-686 Windows 7, Enterprise Desktop Administrator July 31, 2018

70-687 Configuring Windows 8.1 December 31,

2016

70-688 Supporting Windows 8.1 December 31,

2016

70-689 Upgrading Your Skills to MCSA Windows 8 December 31,

2016

70-690 Windows Server 2008 HPC Environments, Configuring and July 31, 2013
Managing

70-691 Windows Server 2008 HPC Environments, Developing July 31, 2013

70-692 Upgrading Your Windows XP Skills to MCSA Windows 8 December 31,

2016

70-693 Pro: Windows Server 2008 R2, Virtualization Administrator July 31, 2015

70-694 Virtualizing Enterprise Desktops and Apps July 31, 2017

70-695 Deploying Windows Desktops and Enterprise Applications March 31,

2019

70-696 Administering System Center Configuration Manager and Intune March 31,
Exam Exam name Retirement
number date

2018

70-697 Configuring Windows Devices April 30, 2019

70-698 Installing and Configuring Windows 10 March 31,

2019

70-699 Windows Server 2003, MCSA Security Specialization Skills Update July 31, 2013

70-703 Administering Microsoft System Center Configuration Manager December 31,

and Cloud Services Integration 2019

70-705 Designing and Providing Microsoft Licensing Solutions to Large January 31,
Organizations 2021

70-713 Software Asset Management (SAM) - Core December 31,

2019

70-734 OEM Preinstallation for Windows 10 August 31,

2017

70-735 OEM Manufacturing and Deployment for Windows 10 December 31,

2019

70-740 Installation, Storage, and Compute with Windows Server 2016 January 31,
2021

70-741 Networking with Windows Server 2016 January 31,

2021

70-742 Identity with Windows Server 2016 January 31,

2021

70-743 Upgrading Your Skills to MCSA: Windows Server 2016 January 31,
2021

70-744 Securing Windows Server 2016 January 31,

2021

70-745 Implementing a Software-Defined Datacenter January 31,

2021

70-761 Querying Data with Transact-SQL January 31,

2021

70-762 Developing SQL Databases January 31,

2021

70-764 Administering a SQL Database Infrastructure January 31,

Exam Exam name Retirement
number date

2021

70-765 Provisioning SQL Databases January 31,

2021

70-767 Implementing a Data Warehouse using SQL January 31,

2021

70-768 Developing SQL Data Models January 31,

2021

70-773 Analyzing Big Data with Microsoft R June 30, 2019

70-774 Perform Cloud Data Science with Azure Machine Learning June 30, 2019

70-775 Perform Data Engineering on Microsoft Azure HDInsight June 30, 2019

70-776 Perform Big Data Engineering on Microsoft Cloud Services June 30, 2019

70-777 Implementing Microsoft Azure Cosmos DB Solutions January 31,

2021

70-778 Analyzing and Visualizing Data with Power BI January 31,

2021

70-779 Analyzing and Visualizing Data with Microsoft Excel January 31,
2021

70-980 Recertification for MCSE: Server Infrastructure March 31,

2017

70-981 Recertification for MCSE: Private Cloud March 31,

2017

70-982 Recertification for MCSE: Desktop Infrastructure October 5,

2015

74-131 Designing a Microsoft Office Enterprise Project Management (EPM) October 31,
Solution 2010

74-132 Deploying a Portal Solution with Microsoft SharePoint Products October 31,
and Technologies 2010

74-133 Customizing Portal Solutions with Microsoft SharePoint Products October 31,
and Technologies 2010

74-134 Pre-Installing Microsoft Products and Technologies October 31,

2010
Exam Exam name Retirement
number date

74-135 Developing E-Business Solutions Using Microsoft BizTalk Server October 31,
2004 2010

74-137 Developing Microsoft Office Solutions Using XML with Office October 31,
Professional Edition 2003 2010

74-138 Planning and Building a Messaging and Collaboration Environment October 31,
using Microsoft Office System and Microsoft Windows Server 2003 2010

74-139 Deploying Business Desktops with Microsoft Windows Server 2003 October 31,
and Microsoft Office 2003 2010

74-322 Microsoft Lync Server 2010—Advanced Design and Deployment July 31, 2015

74-324 Administering Office 365 for Small Businesses August 24,

2013

74-325 Administering Office 365 for Small Businesses January 31,

2015

74-335 Lync Network Readiness Assessment March 30,

2016

74-338 Lync 2013 Depth Support Engineer March 30,

2016

74-343 Managing Projects with Microsoft Project 2013 July 31, 2019

74-344 Managing Programs and Projects with Project Server 2013 December 31,
2017

74-353 Windows UX Design January 31,

2015

74-404 Microsoft Office Communications Server 2007 R2 – U.C. Voice May 31, 2012
Specialization

74-409 Server Virtualization with Windows Server Hyper-V and System July 31, 2018
Center

74-544 TS: Bing Maps Platform, Application Development December 31,

2011

74-674 Delivering Business Value Planning Services July 31, 2015

74-675 Microsoft Response Point, Configuring June 30, 2011

74-676 TS: Fast Enterprise Search Platform, Developing July 31, 2012
Exam Exam name Retirement
number date

74-678 Designing and Providing Microsoft Volume Licensing Solutions to December 31,
Large Organizations 2017

74-679 Windows Server 2008 Hosted Environments, Configuring and July 31, 2013
Managing

74-697 OEM Preinstallation January 31,

2016

74-924 Microsoft Office Communications Server 2007 R2 – U.C. Voice October 31,
Specialization 2010

77-419 Microsoft SharePoint 2013 June 30, 2020

77-891 Office 365 December 31,

2014

78-702 Designing and Managing a Microsoft Business Intelligence Solution September 30,
2011

88-961 MCM: SharePoint Server 2010: Week 1 August 25,

2013

88-962 MCM: SharePoint Server 2010: Week 2 August 25,

2013

88-963 MCM: SharePoint Server 2010: Week 3 August 25,

2013

88-965 Windows Server 2008 R2: Directory Knowledge Exam January 1,

2014

88-966 Windows Server 2008 R2: Directory Knowledge Exam January 1,

2014

88-968 Lync Server 2010 Knowledge Exam January 1,

2014

88-969 Lync Server 2010 Lab Exam January 1,

2014

88-971 SQL Server 2008 Microsoft Certified Master: Lab Exam December 31,
2013

88-972 MCM: SharePoint Server 2010: Lab Exam August 25,

2013

88-973 MCM: SharePoint Server 2010, Knowledge Upgrade Exam August 25,
2013
 Exam Exam name Retirement
number date

88-981 Windows Server 2008 R2: Directory Lab Exam January 1,

2014

98-362 Windows Development Fundamentals July 31, 2014

98-363 Web Development Fundamentals July 31, 2015

98-369 Cloud Fundamentals September 30,

2019

98-372 Microsoft .NET Fundamentals July 31, 2015

98-373 Mobile Development Fundamentals July 31, 2014

98-374 Gaming Development Fundamentals July 31, 2015

98-379 Software Testing Fundamentals July 31, 2016

98-380 Introduction to Programming Using Block-Based Languages (Touch August 7,

Develop) 2019

Microsoft Dynamics

Exam Exam name Retirement date

number

MB2-421 CRM 3.0 Installation & Configuration April 12, 2011

MB2-422 CRM 3.0 Customization April 12, 2011

MB2-423 CRM 3.0 Applications April 12, 2011

MB2-498 CRM 3.0 Extending Microsoft Dynamics April 12, 2011

MB2-631 Microsoft Dynamics CRM 4.0 Customization and November 2012

Configuration

MB2-632 Microsoft Dynamics CRM 4.0 Applications November 2012

MB2-633 Microsoft Dynamics CRM 4.0 Installation and Configuration November 2012

MB2-634 CRM 4.0 Extending Microsoft Dynamics November 2012

MB2-700 Microsoft Dynamics CRM 2013 Applications December 31,

2016

MB2-701 Extending Microsoft Dynamics CRM 2013 December 31,

Exam Exam name Retirement date
number

2016

MB2-702 Microsoft Dynamics CRM 2013 Deployment December 31,

2016

MB2-703 Microsoft Dynamics CRM 2013 Customization and December 31,

Configuration 2016

MB2-704 Microsoft Dynamics CRM Application July 31, 2017

MB2-706 Microsoft Dynamics CRM Online Deployment December 31,

2019

MB2-707 Microsoft Dynamics CRM Customization and Configuration December 31,

2019

MB2-708 Microsoft Dynamics CRM Installation December 31,

2019

MB2-709 Microsoft Dynamics Marketing December 31,

2017

MB2-710 Microsoft Dynamics CRM 2016 Online Deployment December 31,

2019

MB2-711 Microsoft Dynamics CRM 2016 Installation December 31,

2019

MB2-712 Microsoft Dynamics CRM 2016 Customization and December 31,

Configuration 2019

MB2-713 Microsoft Dynamics CRM 2016 Sales December 31,

2019

MB2-714 Microsoft Dynamics CRM 2016 Customer Service December 31,

2019

MB2-715 Microsoft Dynamics 365 customer engagement Online June 30, 2019
Deployment

MB2-716 Microsoft Dynamics 365 Customization and Configuration January 31, 2021

MB2-717 Microsoft Dynamics 365 for Sales June 30, 2019

MB2-718 Microsoft Dynamics 365 for Customer Service August 31, 2019

MB2-719 Microsoft Dynamics 365 for Marketing August 31, 2019

MB2-720 Functional Application in Microsoft Dynamics Marketing July 1, 2015

Exam Exam name Retirement date
number

MB2-866 Microsoft Dynamics CRM 2011 Customization and January 31, 2016
Configuration

MB2-867 Microsoft Dynamics CRM 2011 Installation and Deployment January 31, 2016

MB2-868 Microsoft Dynamics CRM 2011 Applications January 31, 2016

MB2-876 Extending Microsoft Dynamics CRM 2011 January 31, 2016

MB2-877 Microsoft Dynamics 365 for Field Service June 30, 2019

MB3-408 Microsoft Dynamics GP 9.0 Inventory and Order Processing January 11, 2011

MB3-409 Microsoft Dynamics GP 9.0 Financials January 11, 2011

MB3-412 Microsoft Dynamics GP 9.0 Installation and Configuration January 11, 2011

MB3-413 Microsoft Dynamics GP 9.0 Project Series January 11, 2011

MB3-430 Microsoft Dynamics GP 9.0 Manufacturing Applications January 11, 2011

MB3-451 Microsoft Dynamics GP 9.0 Report Writer January 11, 2011

MB3-461 Microsoft Dynamics GP 9.0 Modifier with VBA January 11, 2011

MB3-462 Microsoft Dynamics GP 9.0 Integration Manager January 11, 2011

MB3-465 Microsoft Dynamics GP 9.0 Field Service Implementation January 11, 2011

MB3-527 GP 10.0 Installation & Configuration February 28,

2013

MB3-528 GP 10.0 Financials August 15, 2013

MB3-529 GP 10.0 Inventory & Order Processing December 31,

2013

MB3-530 GP 10.0 Integration Manager December 31,

2013

MB3-532 GP 10.0 Project Series December 31,

2013

MB3-533 GP 10.0 Human Resources with Payroll December 31,

2013

MB3-637 GP 10.0 Manufacturing Applications December 31,

2013

MB3-700 Microsoft Dynamics GP 2013 Installation & Configuration July 31, 2015
Exam Exam name Retirement date
number

MB3-701 Microsoft Dynamics GP 2013 Financials July 31, 2015

MB3-859 Microsoft Dynamics GP 2010 Financials December 31,

2014

MB3-860 Microsoft Dynamics GP 2010 Project Series December 31,

2014

MB3-861 Microsoft Dynamics GP 2010 Installation and Configuration December 31,

2014

MB3-862 Microsoft Dynamics GP 2010 Inventory and Order Processing December 31,
2014

MB4-348 SL 6.5 Financials March 31, 2011

MB4-349 SL 6.5 Installation & Configuration March 31, 2011

MB4-534 SL 7.0 Installation & Configuration December 31,

2013

MB4-535 SL 7.0 Financials December 31,

2013

MB4-536 SL 7.0 Project Series December 31,

2013

MB4-640 SL 7.0 Customization Manager December 31,

2013

MB4-641 SL 7.0 Tools for VB December 31,

2013

MB4-643 SL 7.0 Inventory & Order Processing December 31,

2013

MB4-873 Microsoft Dynamics SL 2011 Financials December 31,

2014

MB4-874 Microsoft Dynamics SL 2011 Installation and Configuration December 31,

2014

MB5-294 FRx 6.7 Reporting Design August 5, 2011

MB5-537 Microsoft Dynamics Retail Management System 2.0 Store December 31,
Operations 2014

MB5-538 Microsoft Dynamics Retail Management System 2.0 December 31,

Headquarters 2014
Exam Exam name Retirement date
number

MB5-554 Small Business Financials 9.0 June 22, 2012

MB5-629 Microsoft Forecaster 7.0 October 1, 2013

MB5-700 Microsoft Dynamics C5 2012 Application Consultant July 31, 2015

MB5-705 Managing Microsoft Dynamics Implementations December 31,

2016

MB5-845 Microsoft Dynamics POS 2009 December 31,

2014

MB5-854 C5 2010 Programming October 1, 2013

MB5-855 C5 2010 Advanced Programming October 1, 2013

MB5-856 C5 2010 Application Consultant October 1, 2013

MB5-858 Managing Microsoft Dynamics Implementations September 20,

2013

MB6-202 Axapta 3.0 Programming January 12, 2010

MB6-203 Axapta 3.0 Financials January 12, 2010

MB6-204 Axapta 3.0 Trade and Logistics January 12, 2010

MB6-205 Axapta 3.0 Production January 12, 2010

MB6-206 Axapta 3.0 Installation and Configuration January 12, 2010

MB6-282 Axapta 3.0 HRM January 12, 2010

MB6-283 Axapta 3.0 Questionnaire January 12, 2010

MB6-284 Axapta 3.0 Projects 2010

MB6-285 Axapta 3.0 Sales and Marketing December 31,

2011

MB6-288 Axapta 3.0 Product Builder January 12, 2010

MB6-291 Axapta 3.0 Shop Floor Control December 31,

2011

MB6-295 Axapta 3.0 Enterprise Portal Development January 12, 2010

MB6-502 AX 4.0 Product Builder September 30,

2011
Exam Exam name Retirement date
number

MB6-503 AX 4.0 Installation and Configuration September 30,

2011

MB6-504 AX 4.0 Project Series September 30,

2011

MB6-506 AX 4.0 Questionnaire September 30,

2011

MB6-507 AX 4.0 Financials September 30,

2011

MB6-508 AX 4.0 Development Introduction September 30,

2011

MB6-509 AX 4.0 Trade and Logistics September 30,

2011

MB6-510 AX 4.0 Human Resource Management September 30,

2011

MB6-511 AX 4.0 Production September 30,

2011

MB6-512 AX 4.0 Enterprise Portal Development September 30,

2011

MB6-513 AX 4.0 MorphX Solution Development September 30,

2011

MB6-700 Microsoft Dynamics AX 2012 R2 Project December 31,

2016

MB6-701 Microsoft Dynamics AX 2012 R3 Retail March 31, 2017

MB6-702 Microsoft Dynamics AX 2012 R3 Financials December 31,

2016

MB6-703 Microsoft Dynamics AX 2012 R3 Trade and Logistics December 31,

2016

MB6-704 Microsoft Dynamics AX 2012 R3 CU8 Development December 31,

Introduction 2016

MB6-705 Microsoft Dynamics AX 2012 R3 CU8 Installation and December 31,

Configuration 2017

MB6-817 AX 2009 Trade & Logistics January 6, 2014

Exam Exam name Retirement date
number

MB6-818 AX 2009 Financials January 6, 2014

MB6-819 AX 2009 Development Introduction January 6, 2014

MB6-820 AX 2009 Installation & Configuration January 6, 2014

MB6-821 AX 2009 MorphX Solution Development January 6, 2014

MB6-822 AX 2009 Production January 6, 2014

MB6-823 AX 2009 Project Series January 6, 2014

MB6-824 AX 2009 Human Resource Management January 6, 2014

MB6-825 AX 2009 Enterprise Portal Development January 6, 2014

MB6-826 AX 2009 Product Builder January 6, 2014

MB6-827 AX 2009 Payroll June 3, 2011

MB6-869 Microsoft Dynamics AX 2012 Development July 31, 2015

MB6-870 Microsoft Dynamics AX 2012 Trade and Logistics July 31, 2015

MB6-871 Microsoft Dynamics AX 2012 Financials July 31, 2015

MB6-872 Microsoft Dynamics AX 2012 Installation and Configuration July 31, 2015

MB6-884 Microsoft Dynamics AX 2012 Lean Manufacturing December 31,

2016

MB6-885 Microsoft Dynamics AX 2012 Public Sector December 31,

2016

MB6-886 Microsoft Dynamics AX 2012 Process Manufacturing December 31,

Production and Logistics 2016

MB6-889 Microsoft Dynamics AX 2012 Service Management December 31,

2016

MB6-890 Microsoft Dynamics AX Development Introduction December 31,

2017

MB6-892 Microsoft Dynamics AX Distribution and Trade December 31,

2017

MB6-893 Microsoft Dynamics AX Financials December 31,

2017
Exam Exam name Retirement date
number

MB6-894 Development, Extensions, and Deployment for Microsoft January 31, 2021
Dynamics 365 Finance

MB6-895 Financial Management in Microsoft Dynamics 365 for Finance August 31, 2019
and Operations

MB6-896 Distribution and Trade in Microsoft Dynamics 365 for Finance August 31, 2019
and Operations

MB6-897 Microsoft Dynamics 365 for Retail January 31, 2021

MB6-898 Microsoft Dynamics 365 for Talent January 31, 2021

MB7-221 Navision 4.0 C/SIDE Introduction January 12, 2010

MB7-222 NAV 4.0 C/SIDE Solution Development January 12, 2010

MB7-223 Navision 4.0 Warehouse Management January 12, 2010

MB7-224 Navision 4.0 Manufacturing January 12, 2010

MB7-225 Navision 4.0 Financials January 12, 2010

MB7-226 Navision 4.0 Installation and Configuration January 12, 2010

MB7-227 Navision 4.0 Trade and Inventory January 12, 2010

MB7-231 Navision 4.0 Relationship Management January 12, 2010

MB7-232 Navision 4.0 Service Management January 12, 2010

MB7-233 Navision 4.0 Costing January 12, 2010

MB7-514 Microsoft Dynamics NAV 5.0 C/SIDE Introduction November 30,

2012

MB7-515 Microsoft Dynamics NAV 5.0 Financials November 30,

2012

MB7-516 Microsoft Dynamics NAV 5.0 C/SIDE Solution Development November 30,
2012

MB7-517 Microsoft Dynamics NAV 5.0 Installation and Configuration November 30,
2012

MB7-700 Microsoft Dynamics NAV 2013 Installation and Configuration July 31, 2015

MB7-701 Microsoft Dynamics NAV 2013 Core Setup and Finance July 31, 2015

MB7-702 Microsoft Dynamics NAV 2013 C/Side Development July 31, 2015
 Exam Exam name Retirement date
number

MB7-838 NAV 2009 Installation & Configuration June 30, 2014

MB7-839 NAV 2009 Core Setup and Finance June 30, 2014

MB7-840 NAV 2009 C/SIDE Introduction June 30, 2014

MB7-841 NAV 2009 C/SIDE Solution Development June 30, 2014

MB7-842 NAV 2009 Trade & Inventory June 30, 2014

MB7-843 NAV 2009 Warehouse Management June 30, 2014

MB7-846 NAV 2009 Relationship Management June 30, 2014

MB7-848 NAV 2009 Service Management June 30, 2014

MB7-849 NAV 2009 Manufacturing June 30, 2014

MB7-849 NAV 2009-Produktion (Danish) June 30, 2014

MB7-849 NAV 2009-Produktion (German) June 30, 2014

Applied skills retired more than 12 months ago

None at this time.
Course retirement
Article • 09/19/2023

About course retirement

Technology and associated job roles change faster every year. As Microsoft technology
evolves, we revise our training content to keep in line with changes in the technology. To
empower you to be on the leading edge and offer you the most relevant training
opportunities, we regularly introduce new courses and revise or retire older courses.

Once a course is retired, the course page will be removed from the Microsoft Learn site.
However, in many cases the Learning Paths and Modules will remain available on the
site for reference. Saving these Learning Paths and Modules to your personal collections
will ensure you have access to them until they are finally retired. Any achievements or
badges earned will remain on your transcript after retirement.

Retired courses: Instructor-led training

Courseware retirements on February 29th, 2024

Course Version Title Language Retirement

number date

MB-300T00 A Microsoft Dynamics 365: Core English 2/29/2024

Finance and Operations

Courseware retirements on December 29th, 2023

Course Version Title Language Retirement

number date

MS-203T00 A Microsoft 365 Messaging English 12/29/2023

MS-600T00 A Building Applications and Solutions English 12/29/2023

with Microsoft 365 Core Services

Courseware retirements on September 29th, 2023

Course Version Title Language Retirement

number date

MS-100T00 A Microsoft 365 Identity and English 9/29/2023

 Course Version Title Language Retirement
number date

Services

MS-101T00 A Microsoft 365 Mobility and English 9/29/2023

Security

MD-100T00 A Windows Client English 9/29/2023

MD-101T00 A Managing Modern Desktops English 9/29/2023

Courseware retirements on July 31st, 2023

Course Version Title Language Retirement

number date

AZ-220T00 A Microsoft Azure IoT Developer English 7/31/2023

AZ- A Microsoft Azure IoT Developer Japanese 7/31/2023

220T00JA

AZ- A Microsoft Azure IoT Developer Korean 7/31/2023

220T00KO

AZ- A Microsoft Azure IoT Developer Chinese 7/31/2023

220T00ZH Simplified

AZ-600T00 A Configuring and Operating a English 7/31/2023

Hybrid Cloud with Microsoft Azure
Stack Hub

AZ- A Configuring and Operating a Japanese 7/31/2023

600T00JA Hybrid Cloud with Microsoft Azure
Stack Hub

AZ- A Configuring and Operating a Korean 7/31/2023

600T00KO Hybrid Cloud with Microsoft Azure
Stack Hub

AZ- A Configuring and Operating a Chinese 7/31/2023

600T00ZH Hybrid Cloud with Microsoft Azure Simplified
Stack Hub

AZ-720T00 A Azure Support Engineer English 7/31/2023

Troubleshooting Azure
Connectivity

AZ- A Azure Support Engineer Japanese 7/31/2023

720T00JA Troubleshooting Azure
Connectivity
 Course Version Title Language Retirement
number date

AZ- A Azure Support Engineer Korean 7/31/2023

720T00KO Troubleshooting Azure
Connectivity

AZ- A Support Engineer Troubleshooting Chinese 7/31/2023

720T00ZH Azure Connectivity Azure Simplified

MS-220T00 A Exchange Support Engineer English 7/31/2023

MS-740T00 A Troubleshooting Microsoft Teams English 7/31/2023

Courseware retirements on June 30th, 2023

Course Version Title Language Retirement

number date

MS-500T00 A Microsoft 365 Security English 6/30/2023

Administration

MS- A Microsoft 365 Security Japanese 6/30/2023

500T00JA Administration

MS- A Microsoft 365 Security Korean 6/30/2023

500T00KO Administration

MS- A Microsoft 365 Security Chinese 6/30/2023

500T00ZH Administration Simplified

MS-720T00 A Microsoft Teams Voice Engineer English 6/30/2023

MB-320T00 A Microsoft Dynamics 365 Supply English 6/30/2023

Chain Management,
Manufacturing

Courseware retirements on April 28th, 2023

Course Version Title Language Retirement

number date

DP-090T00 A Implementing a Machine Learning English 04/28/2023

Solution with Microsoft Azure
Databricks

DP- A Implementing a Machine Learning Japanese 4/28/2023

090T00JA Solution with Microsoft Azure
Databricks
 Course Version Title Language Retirement
number date

DP- A Implementing a Machine Learning Korean 4/28/2023

090T00KO Solution with Microsoft Azure
Databricks

DP- A Implementing a Machine Learning Chinese 4/28/2023

090T00ZH Solution with Microsoft Azure Simplified
Databricks

Courseware retirements on January 31st, 2023

Course Version Title Language Retirement

number date

DP-050T00 A Migrate SQL workloads to Azure English 1/31/2023

DP-060T00 A Migrate NoSQL workloads to English 1/31/2023

Azure Cosmos DB

DP-070T00 A Migrate Open Source Data English 1/31/2023

Workloads to Azure

Courseware retirements on October 31st, 2022

Course number Version Title Language Retirement date

WS-013T00 A Azure Stack HCI English 10/31/2022

Courseware retirements on September 30th, 2022

Course Version Title Language Retirement

number date

AZ-900T01AR A Microsoft Azure Arabic 09/30/2022

Fundamentals (1 Day)

AZ-900T01BR A Microsoft Azure Portuguese 09/30/2022

Fundamentals (1 Day) (Brazil)

AZ-900T01DE A Microsoft Azure German 09/30/2022

Fundamentals (1 Day)

AZ-900T01ES A Microsoft Azure Spanish 09/30/2022

Fundamentals (1 Day)

AZ-900T01FR A Microsoft Azure French 09/30/2022

Fundamentals (1 Day)
 Course Version Title Language Retirement
number date

AZ-900T01ID A Microsoft Azure Indonesian 09/30/2022

Fundamentals (1 Day)

AZ-900T01IT A Microsoft Azure Italian 09/30/2022

Fundamentals (1 Day)

AZ-900T01JA A Microsoft Azure Japanese 09/30/2022

Fundamentals (1 Day)

AZ-900T01KO A Microsoft Azure Korean 09/30/2022

Fundamentals (1 Day)

AZ-900T01RU A Microsoft Azure Russian 09/30/2022

Fundamentals (1 Day)

AZ- A Microsoft Azure Chinese 09/30/2022

900T01TW Fundamentals (1 Day) Traditional

AZ-900T01ZH A Microsoft Azure Chinese 09/30/2022

Fundamentals (1 Day) Simplified

Courseware retirements on June 30th, 2022

Course Version Title Language Retirement

number date

40501 A Microsoft Cloud Workshop: Cloud- English 06/30/2022

native applications

40502 A Microsoft Cloud Workshop: Big English 06/30/2022

data analytics and visualization

40505 A Microsoft Cloud Workshop: Internet English 06/30/2022

of Things

40508 A Microsoft Cloud Workshop: Modern English 06/30/2022

Cloud Apps

40511 A Microsoft Cloud Workshop: English 06/30/2022

Continuous Delivery in Azure
DevOps

40512 A Microsoft Cloud Workshop: App English 06/30/2022

Modernization

40513 A Microsoft Cloud Workshop: English 06/30/2022

Building a Resilient IaaS
Architecture
Course Version Title Language Retirement
number date

40514 A Microsoft Cloud Workshop: English 06/30/2022

Migrating Oracle to Azure SQL and
PostgreSQL

40515 A Microsoft Cloud Workshop: English 06/30/2022

Enterprise-Class Networking in
Azure

40530 A Microsoft Cloud Workshop: English 06/30/2022

Analyzing text with Azure Machine
Learning and Cognitive Services

40535 A Microsoft Cloud Workshop: English 06/30/2022

Serverless Architecture

40557 A Microsoft Cloud Workshop: Azure English 06/30/2022

Cosmos DB real-time advanced
analytics

40558 A Microsoft Cloud Workshop: Line-of- English 06/30/2022

business application migration

40559 A Microsoft Cloud Workshop: MLOps English 06/30/2022

40560 A Microsoft Cloud Workshop: English 06/30/2022

Predictive Maintenance for remote
field devices

40562 A Microsoft Cloud Workshop: English 06/30/2022

Migrating SQL databases to Azure

40564 A Microsoft Cloud Workshop: English 06/30/2022

Securing Azure IoT solutions

40573 A Microsoft Cloud Workshop: Hybrid English 06/30/2022

identity

40576 A Microsoft Cloud Workshop: Azure English 06/30/2022

Synapse Analytics and AI

40577 A Microsoft Cloud Workshop: English 06/30/2022

Innovate and modernize apps with
Data and AI

40578 A Microsoft Cloud Workshop: English 06/30/2022

Implementing Azure Virtual
Desktop in the enterprise
Course Version Title Language Retirement
number date

40584 A Microsoft Cloud Workshop: English 06/30/2022

Leveraging Azure Digital Twins in a
supply chain

40585 A Microsoft Cloud Workshop: AI-led English 06/30/2022

business process automation

AZ-010T00 A Azure Administration for AWS English 06/30/2022

SysOps

AZ- A Azure Administration for AWS Japanese 06/30/2022

010T00JA SysOps

AZ- A Azure Administration for AWS Simplified 06/30/2022

010T00ZH SysOps Chinese

AZ- A Azure Administration for AWS Korean 06/30/2022

010T00KO SysOps

AZ-020T00 A Microsoft Azure solutions for AWS English 06/30/2022

developers

AZ- A Microsoft Azure solutions for AWS Japanese 06/30/2022

020T00JA developers

AZ- A Microsoft Azure solutions for AWS Simplified 06/30/2022

020T00ZH developers Chinese

AZ- A Microsoft Azure solutions for AWS Korean 06/30/2022

020T00KO developers

AZ-030T00 A Microsoft Azure technologies for English 06/30/2022

AWS architects

AZ- A Microsoft Azure technologies for Japanese 06/30/2022

030T00JA AWS architects

AZ- A Microsoft Azure technologies for Simplified 06/30/2022

030T00ZH AWS architects Chinese

AZ- A Microsoft Azure technologies for Korean 06/30/2022

030T00KO AWS architects

AZ-900T01 A Microsoft Azure Fundamentals (1 English 06/30/2022

Day)

DA- A Analyzing Data with Power BI Japanese 06/30/2022

100T00JA
 Course Version Title Language Retirement
number date

DA- A Analyzing Data with Power BI Simplified 06/30/2022

100T00ZH Chinese

DA- A Analyzing Data with Power BI Korean 06/30/2022

100T00KO

DP- A Migrate SQL workloads to Azure Japanese 06/30/2022

050T00JA

DP- A Migrate SQL workloads to Azure Simplified 06/30/2022

050T00ZH Chinese

DP- A Migrate SQL workloads to Azure Korean 06/30/2022

050T00KO

DP- A Migrate NoSQL workloads to Azure Japanese 06/30/2022

060T00JA Cosmos DB

DP- A Migrate NoSQL workloads to Azure Simplified 06/30/2022

060T00ZH Cosmos DB Chinese

DP- A Migrate NoSQL workloads to Azure Korean 06/30/2022

060T00KO Cosmos DB

DP- A Migrate Open Source Data Japanese 06/30/2022

070T00JA Workloads to Azure

DP- A Migrate Open Source Data Simplified 06/30/2022

070T00ZH Workloads to Azure Chinese

DP- A Migrate Open Source Data Korean 06/30/2022

070T00KO Workloads to Azure

Courseware retirements on May 31st, 2022

Course Version Title Language Retirement

number date

MB-340T00 A Microsoft Dynamics 365 English 05/31/2022

Commerce Functional
Consultant

WS- A Migrating Application Japanese 05/31/2022

050T00JA Workloads to Azure

WS- A Migrating Application Simplified 05/31/2022

050T00ZH Workloads to Azure Chinese
 Course Version Title Language Retirement
number date

WS- A Migrating Application Korean 05/31/2022

050T00KO Workloads to Azure

Courseware retirements on March 31st, 2022

Course Version Title Language Retirement

number date

AZ-303T00 A Microsoft Azure Architect English 03/31/2022

Technologies

AZ-303T00JA A Microsoft Azure Architect Japanese 03/31/2022

Technologies

AZ- A Microsoft Azure Architect Korean 03/31/2022

303T00KO Technologies

AZ- A Microsoft Azure Architect Chinese 03/31/2022

303T00ZH Technologies Simplified

AZ-304T00 A Microsoft Azure Architect English 03/31/2022

Design

AZ-304T00JA A Microsoft Azure Architect Japanese 03/31/2022

Design

AZ- A Microsoft Azure Architect Korean 03/31/2022

304T00KO Design

AZ- A Microsoft Azure Architect Chinese 03/31/2022

304T00ZH Design Simplified

DA-100T00 A Analyzing Data with Microsoft English 03/31/2022

Power BI

MS-030T00 A Office 365 Administrator English 03/31/2022

WS-011T00 A Windows Server 2019 English 03/31/2022

Administration

WS-012T00 A Windows Server 2019 Hybrid English 03/31/2022

and Azure IaaS

Courseware retirements on January 31st, 2022

 Course Version Title Language Retirement
number date

MS-040T00 A Manage SharePoint and OneDrive English 01/31/2022

in Microsoft 365

WS-050T00 A Migrating Application Workloads English 01/31/2022

to Azure

Courseware retirements on December 30th, 2021

Course Version Title Language Retirement

number date

DP- A Implementing an Azure Data Korean 12/30/2021

200T01KO Solution

DP- A Implementing an Azure Data Chinese 12/30/2021

200T01ZH Solution Simplified

DP- A Implementing an Azure Data Japanese 12/30/2021

200T01JA Solution

DP- A Designing an Azure Data Solution Korean 12/30/2021

201T01KO

DP- A Designing an Azure Data Solution Chinese 12/30/2021

201T01ZH Simplified

DP- A Designing an Azure Data Solution Japanese 12/30/2021

201T01JA

6420 B Fundamentals of Windows Server® English 12/30/2021

2008

10266 A Programming in C# with Microsoft English 12/30/2021

Visual Studio 2010

10710 A Configuring, Managing and Spanish 12/30/2021

Troubleshooting Microsoft®
Exchange Server 2010

10961 C Automating Administration With English 12/30/2021

Windows PowerShell

10962 C Advanced Automated English 12/30/2021

Administration With Windows
PowerShell

10964 C Cloud & Datacenter Monitoring English 12/30/2021

with System Center Operations
Course Version Title Language Retirement
number date

Manager

10965 D IT Service Management with English 12/30/2021

System Center Service Manager

10967 A Fundamentals of a Windows English 12/30/2021

Server® Infrastructure

10969 B Active Directory® Services with English 12/30/2021

Windows Server®

10972 B Administering the Web Server (IIS) English 12/30/2021

Role of Windows Server

10975 A Introduction to Programming English 12/30/2021

10982 E Supporting and Troubleshooting English 12/30/2021

Windows 10

10984 B Deploying and Managing Office English 12/30/2021

365 Hybrid Deployments

10985 C Introduction to SQL Databases English 12/30/2021

10986 B Updating Your Skills to SQL Server English 12/30/2021

2016

10987 C Performance Tuning and English 12/30/2021

Optimizing SQL Databases

10990 C Analyzing Data with SQL Server English 12/30/2021

Reporting Services

10994 B Data Analysis Fundamentals using English 12/30/2021

Excel

10998 A Updating Your Skills to SQL Server English 12/30/2021

2017

20334 C Core Solutions of Skype for English 12/30/2021

Business 2015/2019

20339 A Planning and Administering English 12/30/2021

SharePoint 2016

20339 A Advanced Technologies of English 12/30/2021

SharePoint 2016

20345 B Administering Microsoft Exchange English 12/30/2021

Course Version Title Language Retirement
number date

Server 2016/2019

20345 B Designing and Deploying Microsoft English 12/30/2021

Exchange Server 2016/2019

20410 D Installing and Configuring English 12/30/2021

Windows Server® 2012

20411 D Administering Windows Server® English 12/30/2021

2012

20412 D Configuring Advanced Windows English 12/30/2021

Server® 2012 Services

20413 C Designing and Implementing a English 12/30/2021

Server Infrastructure

20414 C Implementing an Advanced Server English 12/30/2021

Infrastructure

20417 D Upgrading Your Skills to MCSA English 12/30/2021

Windows Server® 2012

20461 D Querying Microsoft SQL Server® English 12/30/2021

2014

20462 D Administering Microsoft® SQL English 12/30/2021

Server® 2014 Databases

20463 D Implementing a Data Warehouse English 12/30/2021

with Microsoft® SQL Server® 2014

20464 D Developing Microsoft SQL Server English 12/30/2021

2014 Databases

20465 D Designing Solutions for Microsoft English 12/30/2021

SQL Server 2014

20466 D Implementing Data Models and English 12/30/2021

Reports with SQL Server 2014

20467 D Designing Business Intelligence English 12/30/2021

Solutions with Microsoft SQL
Server 2014

20480 C Programming in HTML5 with English 12/30/2021

JavaScript and CSS3

20483 C Programming in C# English 12/30/2021

Course Version Title Language Retirement
number date

20486 C Developing ASP.NET MVC 5 Web English 12/30/2021

Applications

20486 D Developing ASP.NET Core MVC English 12/30/2021

Web Applications

20487 D Developing Microsoft Azure and English 12/30/2021

Web Services

20694 B Virtualizing Enterprise Desktops English 12/30/2021

and Apps

20703 B Administering System Center English 12/30/2021

Configuration Manager

20740 C Installation, Storage, and Compute English 12/30/2021

with Windows Server 2016

20741 B Networking with Windows Server English 12/30/2021

2016

20742 B Identity with Windows Server 2016 English 12/30/2021

20743 C Upgrading Your Skills to MCSA: English 12/30/2021

Windows Server 2016

20744 C Securing Windows Server 2016 English 12/30/2021

20745 B Implementing a Software-Defined English 12/30/2021

DataCenter Using System Center
Virtual Machine Manager

20761 C Querying Data with Transact-SQL English 12/30/2021

20762 C Developing SQL Databases English 12/30/2021

20764 C Administering a SQL Database English 12/30/2021

Infrastructure

20765 C Provisioning SQL Databases English 12/30/2021

20767 C Implementing a SQL Data English 12/30/2021

Warehouse

20768 C Developing SQL Data Models English 12/30/2021

20777 A Implementing Microsoft Azure English 12/30/2021

Cosmos DB Solutions
Course Version Title Language Retirement
number date

20779 B Analyzing Data with Excel English 12/30/2021

21410 D Installing and Configuring German 12/30/2021

Windows Server® 2012

21411 D Administering Windows Server® German 12/30/2021

2012

21412 D Configuring Advanced Windows German 12/30/2021

Server® 2012 Services

21413 B Designing and Implementing a German 12/30/2021

Server Infrastructure

21414 B Implementing an Advanced Server German 12/30/2021

Infrastructure

21417 B Upgrading Your Skills to MCSA German 12/30/2021

Windows Server 2012

21461 A Querying Microsoft® SQL Server® German 12/30/2021

2012

21462 A Administering Microsoft® SQL German 12/30/2021

Server® 2012 Databases

21463 A Implementing a Data Warehouse German 12/30/2021

with Microsoft® SQL Server® 2012

21740 B Installation, Storage, and Compute German 12/30/2021

with Windows Server 2016

21741 B Networking with Windows Server German 12/30/2021

2016

21742 A Identity with Windows Server 2016 German 12/30/2021

21743 B Upgrading Your Skills to MCSA: German 12/30/2021

Windows Server 2016

21744 B Securing Windows Server 2016 German 12/30/2021

21764 C Administering a SQL Database German 12/30/2021

Infrastructure

22410 B Installing and Configuring French 12/30/2021

Windows Server® 2012
Course Version Title Language Retirement
number date

22411 B Administering Windows Server French 12/30/2021

2012

22412 B Configuring Advanced Windows French 12/30/2021

Server 2012 Services

22414 B Implementing an Advanced Server French 12/30/2021

Infrastructure

22417 B Upgrading Your Skills to MCSA French 12/30/2021

Windows Server 2012

22461 A Querying Microsoft® SQL Server® French 12/30/2021

2012

22462 A Administering Microsoft® SQL French 12/30/2021

Server® 2012 Databases

22463 A Implementing a Data Warehouse French 12/30/2021

with Microsoft® SQL Server® 2012

22740 C Installation, Storage, and Compute French 12/30/2021

with Windows Server 2016 (French)

22741 B Networking with Windows Server French 12/30/2021

2016 (French)

22742 B Identity with Windows Server 2016 French 12/30/2021

(French)

22743 C Upgrading Your Skills to MCSA: French 12/30/2021

Windows Server 2016 (French)

22744 B Securing Windows Server 2016 French 12/30/2021

23410 B Installing and Configuring Japanese 12/30/2021

Windows Server® 2012

23411 B Administering Windows Server Japanese 12/30/2021

2012

23412 B Configuring Advanced Windows Japanese 12/30/2021

Server® 2012 Services

23413 B Designing and Implementing a Japanese 12/30/2021

Server Infrastructure

23414 B Implementing an Advanced Server Japanese 12/30/2021

Infrastructure
Course Version Title Language Retirement
number date

23740 B Installation, Storage, and Compute Japanese 12/30/2021

with Windows Server 2016

23741 A Networking with Windows Server Japanese 12/30/2021

2016

23742 A Identity with Windows Server 2016 Japanese 12/30/2021

23744 B Securing Windows Server 2016 Japanese 12/30/2021

24410 B Installing and Configuring Portuguese 12/30/2021

Windows Server® 2012 (Brazil)

24411 B Administering Windows Server Portuguese 12/30/2021

2012 (Brazil)

24412 B Configuring Advanced Windows Portuguese 12/30/2021

Server 2012 Services (Brazil)

24740 B Installation, Storage, and Compute Portuguese 12/30/2021

with Windows Server 2016 (Brazil)

24741 B Networking with Windows Server Portuguese 12/30/2021

2016 (Brazil)

24742 B Identity with Windows Server 2016 Portuguese 12/30/2021

(Brazil)

24744 B Securing Windows Server 2016 Portuguese 12/30/2021

(Brazil)

26740 B Installation, Storage, and Compute Spanish 12/30/2021

with Windows Server 2016

26741 B Networking with Windows Server Spanish 12/30/2021

2016

26742 B Identity with Windows Server 2016 Spanish 12/30/2021

26744 B Securing Windows Server 2016 Spanish 12/30/2021

(Spain)

28480 B Programming in HTML5 with Chinese 12/30/2021

JavaScript and CSS3 Simplified

28740 B Installation, Storage, and Compute Chinese 12/30/2021

with Windows Server 2016 Simplified
 Course Version Title Language Retirement
number date

28741 B Networking with Windows Server Chinese 12/30/2021

2016 Simplified

28742 A Identity with Windows Server 2016 Chinese 12/30/2021

Simplified

28761 A Querying Data with Transact-SQL Chinese 12/30/2021

Simplified

28764 A Administering a SQL Database Chinese 12/30/2021

Infrastructure Simplified

28765 B Provisioning SQL Databases Chinese 12/30/2021

Simplified

29480 B Programming in HTML5 with Chinese 12/30/2021

JavaScript and CSS3 Traditional

29740 B Installation, Storage, and Compute Chinese 12/30/2021

with Windows Server 2016 Traditional

29741 B Networking with Windows Server Chinese 12/30/2021

2016 Traditional

29742 A Identity with Windows Server 2016 Chinese 12/30/2021

Traditional

29761 A Querying Data with Transact-SQL Chinese 12/30/2021

Traditional

29764 A Administering a SQL Database Chinese 12/30/2021

Infrastructure Traditional

29765 B Provisioning SQL Databases Chinese 12/30/2021

Traditional

40332 A Partner Applied Workshop: What's English 12/30/2021

New in Windows 10

40410 A JavaScript, HTML and CSS Web English 12/30/2021

Development

21345-1 A Administering Microsoft Exchange German 12/30/2021

Server 2016

21697-1 B Installing and Configuring German 12/30/2021

Windows 10

Courseware retirements on October 29th, 2021

 Course Version Title Language Retirement
number date

10997 D Office 365 Administration and English 10/29/2021

Troubleshooting

Courseware retirements on September 30th, 2021

Course Version Title Language Retirement

number date

40510 G Microsoft Cloud Workshop: SQL English 9/30/2021

Server Hybrid Cloud

40516 G Microsoft Cloud Workshop: English 9/30/2021

Intelligent Analytics

40561 G Microsoft Cloud Workshop: English 9/30/2021

Machine Learning

MB- A Microsoft Dynamics 365 German 9/30/2021

901T00DE Fundamentals

MB- A Microsoft Dynamics 365 Spanish 9/30/2021

901T00ES Fundamentals

MB- A Microsoft Dynamics 365 French 9/30/2021

901T00FR Fundamentals

MB- A Microsoft Dynamics 365 Japanese 9/30/2021

901T00JA Fundamentals

MB- A Microsoft Dynamics 365 Korean 9/30/2021

901T00KO Fundamentals

MB- A Microsoft Dynamics 365 Chinese 9/30/2021

901T00ZH Fundamentals Simplified

MS-050T00 A SharePoint Hybrid Deployment English 9/30/2021

and Migration

Courseware retirements on August 31st, 2021

Course Version Title Language Retirement

number date

DP-200T01 A Implementing an Azure Data English 8/31/2021

Solution
 Course Version Title Language Retirement
number date

DP-201T01 A Designing an Azure Data English 8/31/2021

Solution

Courseware retirements on June 30th, 2021

Course Version Title Language Retirement

number date

AI-100T01 A Designing and Implementing an English 6/30/2021

Azure AI Solution

MB-600T00 A Microsoft Dynamics 365 + Power English 6/30/2021

Platform Solution Architect

MB-901T00 A Microsoft Dynamics 365 English 6/30/2021

Fundamentals

AI-100T01JA A Designing and Implementing an Japanese 6/30/2021

Azure AI Solution

AI- A Designing and Implementing an Korean 6/30/2021

100T01KO Azure AI Solution

AI- A Designing and Implementing an Simplified 6/30/2021

100T01ZH Azure AI Solution Chinese

Courseware retirements on May 31st, 2021

Course Version Title Language Retirement

number date

40519 A Microsoft Cloud Workshop: SAP English 5/31/2021

NetWeaver on Azure

40527 A Microsoft Cloud Workshop: Security English 5/31/2021

baseline on Azure

40529 A Microsoft Cloud Workshop: High English 5/31/2021

Performance Computing

Courseware retirements on April 30th, 2021

 Course Version Title Language Retirement
number date

20537 B Configuring and Operating a Hybrid English 04/30/2021

Cloud with Microsoft Azure Stack

Courseware retirements on March 31st, 2021

Course Version Title Language Retirement

number date

20778 C Analyzing Data with Power BI English 03/31/2021

40037 A Database Administration Japanese 3/31/2021

Fundamentals: MTA Exam 98-364

40038 A Networking Fundamentals: MTA Exam Japanese 3/31/2021

98-366

40039 A Security Fundamentals: MTA Exam 98- Japanese 3/31/2021

367

40040 A Windows Server Administration Japanese 3/31/2021

Fundamentals: MTA Exam 98-365

40240 A MTA Mobility & Device Fundamentals Japanese 3/31/2021

98-368 Windows (Japanese)

40241 A MTA Cloud Fundamentals 98-369 Japanese 3/31/2021

(Japanese)

40349 B Windows OS Fundamentals English 03/31/2021

40361 A Software Development Fundamentals: English 3/31/2021

Training for MTA Exam 98-361

40362 A Windows Development English 3/31/2021

Fundamentals: Training for MTA Exam
98-362

40363 A Web Development Fundamentals: English 3/31/2021

Training for MTA Exam 98-363

40364 A Database Administration English 3/31/2021

Fundamentals: Training for MTA Exam
98-364

40366 B Networking Fundamentals English 03/31/2021

40367 B Security Fundamentals English 03/31/2021

 Course Version Title Language Retirement
number date

40368 A Mobility & Devices Fundamentals: English 03/31/2021

MTA Exam 98-368

40369 A Cloud Fundamentals: MTA Exam 98- English 03/31/2021

369

40372 A Microsoft .NET Fundamentals: English 3/31/2021

Training for MTA Exam 98-372

40373 A Mobile Development Fundamentals: English 3/31/2021

Training for MTA Exam 98-373

40374 A Gaming Development Fundamentals: English 3/31/2021

MTA Exam 98-374

40375 A HTML5 Application Development English 3/31/2021

Fundamentals: Training for MTA Exam
98-375

Courseware retirements on December 31st, 2020

Course Version Title Language Retirement

number date

MB-200T00 A Microsoft Power Platform + English 12/31/2020

Dynamics 365 Core

MB-400T00 A Microsoft Power Apps + Dynamics English 12/31/2020

365 Developer

Courseware retirements on November 30th, 2020

Course Version Title Language Retirement

number date

40528 G Business continuity and disaster English 11/30/2020

recovery

40503 G Enterprise-ready cloud English 11/30/2020

40565 G Modernizing Data Analytics with English 11/30/2020

SQL Server 2019

40533 G OSS PaaS and DevOps English 11/30/2020

40563 G Real-time data with Azure Database English 11/30/2020

for PostgreSQL Hyperscale
Courseware retirements on September 30th, 2020, and related localized course
retirements on October 30th, 2020

Course Version Title Language Retirement

number date

AZ-300T01 A Deploying and Configuring English 09/30/2020

Infrastructure

AZ- A Deploying and Configuring Chinese 10/30/2020

300T01ZH Infrastructure Simplified

AZ- A Deploying and Configuring Korean 10/30/2020

300T01KO Infrastructure

AZ- A Deploying and Configuring Japanese 10/30/2020

300T01JA Infrastructure

AZ-300T02 A Implementing Workloads and English 09/30/2020

Security

AZ- A Implementing Workloads and Chinese 10/30/2020

300T02ZH Security Simplified

AZ- A Implementing Workloads and Korean 10/30/2020

300T02KO Security

AZ- A Implementing Workloads and Japanese 10/30/2020

300T02JA Security

AZ-300T03 A Understanding Cloud Architect English 09/30/2020

Technology Solutions

AZ- A Understanding Cloud Architect Chinese 10/30/2020

300T03ZH Technology Solutions Simplified

AZ- A Understanding Cloud Architect Korean 10/30/2020

300T03KO Technology Solutions

AZ- A Understanding Cloud Architect Japanese 10/30/2020

300T03JA Technology Solutions

AZ-300T04 A Creating and Deploying Apps English 09/30/2020

AZ- A Creating and Deploying Apps Chinese 10/30/2020

300T04ZH Simplified

AZ- A Creating and Deploying Apps Korean 10/30/2020

300T04KO

AZ- A Creating and Deploying Apps Japanese 10/30/2020

Course Version Title Language Retirement
number date

300T04JA

AZ-300T06 A Developing for the Cloud English 09/30/2020

AZ- A Developing for the Cloud Chinese 10/30/2020

300T06ZH Simplified

AZ- A Developing for the Cloud Korean 10/30/2020

300T06KO

AZ- A Developing for the Cloud Japanese 10/30/2020

300T06JA

AZ-301T01 A Designing for Identity and English 09/30/2020

Security

AZ- A Designing for Identity and Chinese 10/30/2020

301T01ZH Security Simplified

AZ- A Designing for Identity and Korean 10/30/2020

301T01KO Security

AZ- A Designing for Identity and Japanese 10/30/2020

301T01JA Security

AZ-301T02 A Designing a Data Platform English 09/30/2020

Solution

AZ- A Designing a Data Platform Chinese 10/30/2020

301T02ZH Solution Simplified

AZ- A Designing a Data Platform Korean 10/30/2020

301T02KO Solution

AZ- A Designing a Data Platform Japanese 10/30/2020

301T02JA Solution

AZ-301T03 A Design for Deployment, English 09/30/2020

Migration, and Integration

AZ- A Design for Deployment, Chinese 10/30/2020

301T03ZH Migration, and Integration Simplified

AZ- A Design for Deployment, Korean 10/30/2020

301T03KO Migration, and Integration

AZ- A Design for Deployment, Japanese 10/30/2020

301T03JA Migration, and Integration
 Course Version Title Language Retirement
number date

AZ-301T04 A Designing an Infrastructure English 09/30/2020

Strategy

AZ- A Designing an Infrastructure Chinese 10/30/2020

301T04ZH Strategy Simplified

AZ- A Designing an Infrastructure Korean 10/30/2020

301T04KO Strategy

AZ- A Designing an Infrastructure Japanese 10/30/2020

301T04JA Strategy

Courseware retirements on August 31st, 2020

Course Version Title Language Retirement

number date

AZ-103T00 A Microsoft Azure Administrator English 08/31/2020

AZ- A Microsoft Azure Administrator Chinese 08/31/2020

103T00ZH Simplified

AZ- A Microsoft Azure Administrator Korean 08/31/2020

103T00KO

AZ- A Microsoft Azure Administrator Japanese 08/31/2020

103T00JA

AZ-203T01 A Develop Azure Infrastructure as a English 08/31/2020

Service compute solutions

AZ- A Develop Azure Infrastructure as a Chinese 08/31/2020

203T01ZH Service compute solutions Simplified

AZ- A Develop Azure Infrastructure as a Korean 08/31/2020

203T01KO Service compute solutions

AZ- A Develop Azure Infrastructure as a Japanese 08/31/2020

203T01JA Service compute solutions

AZ-203T02 A Develop Azure Platform as a English 08/31/2020

Service compute solutions

AZ- A Develop Azure Platform as a Chinese 08/31/2020

203T02ZH Service compute solutions Simplified

AZ- A Develop Azure Platform as a Korean 08/31/2020

203T02KO Service compute solutions
Course Version Title Language Retirement
number date

AZ- A Develop Azure Platform as a Japanese 08/31/2020

203T02JA Service compute solutions

AZ-203T03 A Develop for Azure storage English 08/31/2020

AZ- A Develop for Azure storage Chinese 08/31/2020

203T03ZH Simplified

AZ- A Develop for Azure storage Korean 08/31/2020

203T03KO

AZ- A Develop for Azure storage Japanese 08/31/2020

203T03JA

AZ-203T04 A Implement Azure security English 08/31/2020

AZ- A Implement Azure security Chinese 08/31/2020

203T04ZH Simplified

AZ- A Implement Azure security Korean 08/31/2020

203T04KO

AZ- A Implement Azure security Japanese 08/31/2020

203T04JA

AZ-203T05 A Monitor, troubleshoot, and English 08/31/2020

optimize Azure solutions

AZ- A Monitor, troubleshoot, and Chinese 08/31/2020

203T05ZH optimize Azure solutions Simplified

AZ- A Monitor, troubleshoot, and Korean 08/31/2020

203T05KO optimize Azure solutions

AZ- A Monitor, troubleshoot, and Japanese 08/31/2020

203T05JA optimize Azure solutions

AZ-203T06 A Connect to and consume Azure English 08/31/2020

and third-party services

AZ- A Connect to and consume Azure Chinese 08/31/2020

203T06ZH and third-party services Simplified

AZ- A Connect to and consume Azure Korean 08/31/2020

203T06KO and third-party services

AZ- A Connect to and consume Azure Japanese 08/31/2020

203T06JA and third-party services
 Course Version Title Language Retirement
number date

MS-200T01 A Understanding the Modern English 08/31/2020

Messaging Infrastructure

MS-200T02 A Managing Client Access and Mail English 08/31/2020

Flow

MS-200T03 A Managing Messaging High English 08/31/2020

Availability and Disaster Recovery

MS-201T01 A Defining a Hybrid Messaging English 08/31/2020

Strategy

MS-201T02 A Managing Messaging Security, English 08/31/2020

Hygiene, and Compliance

MS-300T01 A Managing Office 365 Content English 08/31/2020

Services

MS-300T02 A Managing SharePoint Online English 08/31/2020

MS-300T03 A Enabling Microsoft Teams for English 08/31/2020

Collaboration

MS-300T04 A Enabling Office 365 Workloads English 08/31/2020

for Collaboration

MS-301T01 A Implementing SharePoint 2019 English 08/31/2020

Infrastructure

MS-301T02 A Implementing SharePoint 2019 English 08/31/2020

Service Applications

MS-301T03 A Implementing SharePoint Hybrid English 08/31/2020

Scenarios

MS-301T04 A Migrating to SharePoint Online English 08/31/2020

Courseware retirements on June 30th, 2020

Course Version Title Language Retirement

number date

2274 C Managing a Microsoft® Windows English 06/30/2020

Server™ 2003 Environment

2275 C Maintaining a Microsoft® Windows English 06/30/2020

Server™ 2003 Environment
Course Version Title Language Retirement
number date

2276 C Implementing a Microsoft® Windows English 06/30/2020

Server™ 2003 Network Infrastructure:
Network Hosts

2277 C Implementing, Managing, and English 06/30/2020

Maintaining a Microsoft® Windows
Server™ 2003 Network Infrastructure:
Network Services

2310 D Developing Web Applications Using English 06/30/2020

Microsoft® Visual Studio® 2008 SP1

2400 C Implementing and Managing English 06/30/2020

Microsoft Exchange Server 2003

2778 A Writing Queries Using Microsoft® English 06/30/2020

SQL Server™ 2008 Transact-SQL

6158 C Updating Your SQL Server® 2005 English 06/30/2020

Skills to SQL Server 2008

6214 A Effective Team Development using English 06/30/2020

Microsoft® Visual Studio® Team
System

6215 A Implementing and Administering English 06/30/2020

Microsoft® Visual Studio® 2008 Team
Foundation Server

6231 B Maintaining a Microsoft® SQL English 06/30/2020

Server® 2008 R2 Database

6232 B Implementing a Microsoft® SQL English 06/30/2020

Server® 2008 R2 Database

6234 A Implementing and Maintaining English 06/30/2020

Microsoft® SQL Server® 2008
Analysis Services

6236 A Implementing and Maintaining English 06/30/2020

Microsoft® SQL Server™ 2008
Reporting Services

6292 A Installing and Configuring Windows® English 06/30/2020

7 Client

6293 A Troubleshooting and Supporting English 06/30/2020

Windows® 7 in the Enterprise
Course Version Title Language Retirement
number date

6294 A Planning and Managing Windows® 7 English 06/30/2020

Desktop Deployments and
Environments

6317 A Upgrading Your SQL Server® 2000 English 06/30/2020

Database Administration (DBA) Skills
to SQL Server 2008 DBA Skills

6367 A Introduction to Object Oriented English 06/30/2020

Programming using Microsoft® Visual
Studio® 2008

6368 A Programming with the Microsoft® English 06/30/2020

.NET Framework Using Microsoft®
Visual Studio® 2008

6416 D Updating Your Windows Server® English 06/30/2020

2003 Technology Skills to Windows
Server® 2008

6418 C Deploying Windows Server® 2008 English 06/30/2020

6419 B Configuring, Managing and English 06/30/2020

Maintaining Windows Server® 2008-
based Servers

6421 B Configuring and Troubleshooting a English 06/30/2020

Windows Server® 2008 Network
Infrastructure

6425 C Configuring and Troubleshooting English 06/30/2020

Windows Server® 2008 Active
Directory® Domain Services

6426 C Configuring and Troubleshooting English 06/30/2020

Identity and Access Solutions with
Windows Server® 2008 Active
Directory®

6433 A Planning and Implementing Windows English 06/30/2020

Server® 2008

6435 B Designing a Windows Server® 2008 English 06/30/2020

Network Infrastructure

6436 B Designing a Windows Server® 2008 English 06/30/2020

Active Directory® Infrastructure and
Services
Course Version Title Language Retirement
number date

6439 A Configuring and Troubleshooting English 06/30/2020

Windows Server® 2008 Application
Infrastructure

6445 A Implementing and Administering English 06/30/2020

Windows® Small Business Server
2008

6460 A Visual Studio® 2008: Windows® English 06/30/2020

Presentation Foundation

7197 A Managing Enterprise Desktops using English 06/30/2020

the Microsoft® Desktop Optimization
Pack

10035 A Notions de base sur l’infrastructure French 06/30/2020

réseau et la plateforme d’applications
Windows Server® 2008

10054 A Écriture de requêtes avec Microsoft French 06/30/2020

SQL Server 2008 Transact-SQL

10055 A Schreiben von Abfragen mit Microsoft German 06/30/2020

SQL Server 2008 Transact-SQL

10076 A Maintaining a Microsoft® SQL Japanese 06/30/2020

Server® 2008 Database

10076 A Maintaining a Microsoft® SQL Japanese 06/30/2020

Server® 2008 Database

10135 B Configuring, Managing and English 06/30/2020

Troubleshooting Microsoft® Exchange
Server 2010

10135 B Configuring, Managing and English 06/30/2020

Troubleshooting Microsoft® Exchange
Server 2010 Service Pack 2

10137 A Konfigurieren, Verwalten und Warten German 06/30/2020

von Windows Server® 2008-Servern

10141 A Verwalten einer Microsoft® SQL German 06/30/2020

Server® 2008-Datenbank

10165 A Updating Your Skills from Microsoft® English 06/30/2020

Exchange Server 2003 or Exchange
Course Version Title Language Retirement
number date

Server 2007 to Exchange Server 2010

SP1

10169 A Implementing a Microsoft® SQL Brazilian 06/30/2020

Server® 2008 Database Portuguese

10174 B Configuring and Administering English 06/30/2020

Microsoft® SharePoint® 2010

10175 A Microsoft® SharePoint® 2010, English 06/30/2020

Application Development

10215 A Implementing and Managing English 06/30/2020

Microsoft® Server Virtualization

10221 B Configuração e solução de problemas Brazilian 06/30/2020

de uma infraestrutura de rede do Portuguese
Windows Server® 2008

10227 A Maintenance d'une base de données French 06/30/2020

Microsoft SQL Server 2008

10231 B Designing a Microsoft® SharePoint® English 06/30/2020

2010 Infrastructure

10232 A Designing and Developing English 06/30/2020

Microsoft® SharePoint® Server 2010
Applications

10233 B Designing and Deploying Messaging English 06/30/2020

Solutions with Microsoft® Exchange
Server 2010

10262 A Developing Windows® Applications English 06/30/2020

with Microsoft® Visual Studio® 2010

10263 A Developing Windows® English 06/30/2020

Communication Foundation Solutions
with Microsoft® Visual Studio® 2010

10264 A Developing Web Applications with English 06/30/2020

Microsoft® Visual Studio® 2010

10265 A Developing Data Access Solutions English 06/30/2020

with Microsoft® Visual Studio® 2010

10267 A Introduction to Web Development English 06/30/2020

with Microsoft® Visual Studio® 2010
Course Version Title Language Retirement
number date

10324 A Implementing and Managing English 06/30/2020

Microsoft® Desktop Virtualization

10508 A Planning, Deploying, and Managing English 06/30/2020

Microsoft® Exchange Server 2010
Unified Messaging

10533 A Deploying, Configuring, and English 06/30/2020

Administering Microsoft® Lync™
Server 2010

10534 A Planning and Designing a Microsoft® English 06/30/2020

Lync™ Server 2010 Solution

10553 A Fundamentals of XAML and English 06/30/2020

Microsoft® Expression Blend®

10554 A Developing Rich Internet Applications English 06/30/2020

Using Microsoft® Silverlight® 4

10558 A Einführung in die Webentwicklung mit German 06/30/2020

Microsoft® Visual Studio® 2010

10558 A Introduction to Web Development German 06/30/2020

with Microsoft® Visual Studio® 2010

10559 A Introduction to Web Development Japanese 06/30/2020

Using Microsoft® Visual Studio®
2010

10559 A Introduction to Web Development Japanese 06/30/2020

with Microsoft® Visual Studio® 2010

10711 A Configuring, Managing and Russian 06/30/2020

Troubleshooting Microsoft® Exchange
Server 2010

10712 A Fundamentals of Windows Server® Russian 06/30/2020

2008

10802 A Microsoft® Enterprise Search for IT English 06/30/2020

Professionals

10805 A Microsoft® SharePoint® 2010 Search English 06/30/2020

for Application Developers

10806 A Microsoft® FAST Search Server 2010 English 06/30/2020

for SharePoint® for Application
Course Version Title Language Retirement
number date

Developers

10977 B Upgrading Your SQL Server Skills to English 06/30/2020

Microsoft® SQL Server® 2014

10981 A Infrastructure Provisioning with English 06/30/2020

System Center Virtual Machine
Manager

10988 C Managing SQL Business Intelligence English 06/30/2020

Operations

10999 A SQL Server on Linux English 06/30/2020

20332 B Advanced Solutions of Microsoft English 06/30/2020

SharePoint Server 2013

20335 B Network Readiness and Assessment English 06/30/2020

for Lync

20336 B Core Solutions of Microsoft® Lync® English 06/30/2020

Server 2013

20337 B Enterprise Voice and Online Services English 06/30/2020

with Microsoft® Lync® Server 2013

20342 B Pro: Exchange Server 15 English 06/30/2020

20346 D Managing Office 365 Identities and English 06/30/2020

Services

20398 B Planning for and Managing Devices in English 06/30/2020

the Enterprise: Enterprise Mobility
Suite (EMS) & On-Premises Tools

20409 B Server Virtualization with Windows English 06/30/2020

Server Hyper-V® and System Center

20415 B Implementing a Desktop English 06/30/2020

Infrastructure

20416 B Implementing Desktop Application English 06/30/2020

Environments

20489 B Developing Microsoft® SharePoint® English 06/30/2020

2013 Advanced Solutions

20687 D Configuring Windows® 8.1 English 06/30/2020

Course Version Title Language Retirement
number date

20688 D Supporting Windows® 8.1 English 06/30/2020

20689 D Upgrading Your Skills to MCSA English 06/30/2020

Windows® 8.1

21331 B Konfigurieren und Verwalten von German 06/30/2020

Microsoft® SharePoint 15

21341 B Kernlösungen von Microsoft® English 06/30/2020

Exchange Server 2013

21415 B Implementieren von Umgebungen für German 06/30/2020

Desktopanwendungen

21416 B Implementieren von Umgebungen für German 06/30/2020

Desktopanwendungen

21687 B Konfigurieren von Windows® 8 German 06/30/2020

21688 A Verwalten und Warten von Windows® German 06/30/2020

8

21689 A Erweitern der Kenntnisse auf MCSA für German 06/30/2020

Windows 8

22331 B Solutions principales de Microsoft® French 06/30/2020

SharePoint® Server 2013

22416 B Implementing Desktop Application French 06/30/2020

Environments

22687 B Configuration de Windows® 8 French 06/30/2020

22688 A Managing and Maintaining Windows French 06/30/2020

8

23332 B Advanced Solutions of Microsoft® Japanese 06/30/2020

SharePoint® Server 2013

23336 B Core Solutions of Microsoft® Lync® English 06/30/2020

Server 2013

23337 B Enterprise Voice and Online Services Japanese 06/30/2020

with Microsoft® Lync® Server 2013

23341 B Core Solutions of Microsoft® Japanese 06/30/2020

Exchange Server 2013
 Course Version Title Language Retirement
number date

23342 B Advanced Solutions of Microsoft Japanese 06/30/2020

Exchange Server 2013

23346 C Managing Office 365 Identities and Japanese 06/30/2020

Services

23347 A Enabling and Managing Office 365 Japanese 06/30/2020

23409 B Server Virtualization with Windows Japanese 06/30/2020

Server Hyper-V® and System Center

23532 B Developing Microsoft Azure Solutions Japanese 06/30/2020

23533 C Implementing Microsoft Azure Japanese 06/30/2020

Infrastructure Solutions

23695 C Deploying Windows Devices and Japanese 06/30/2020

Enterprise Apps

23696 C Managing Enterprise Devices and Japanese 06/30/2020

Apps using System Center
Configuration Manager

21697-2 B Deploying and Managing Windows 10 German 06/30/2020

Using Enterprise Services

22697-2 B Deploying and Managing Windows 10 French 06/30/2020

23697-1 B Installing and Configuring Windows Japanese 06/30/2020

10

23697-2 B Deploying and Managing Windows 10 Japanese 06/30/2020

Using Enterprise Services

Courseware retirements on May 29th, 2020

Course Version Title Language Retirement

number date

AZ-400T01 A Implementing DevOps Development English 05/29/2020

Processes

AZ-400T02 A Implementing Continuous English 05/29/2020

Integration

AZ-400T03 A Implementing Continuous Delivery English 05/29/2020

 Course Version Title Language Retirement
number date

AZ-400T04 A Implementing Dependency English 05/29/2020

Management

AZ-400T05 A Implementing Application English 05/29/2020

Infrastructure

AZ-400T06 A Implementing Continuous Feedback English 05/29/2020

AZ-400T07 A Designing a DevOps Strategy English 05/29/2020

MS-500T01 A Managing Microsoft 365 Identity and English 05/29/2020

Access

MS-500T02 A Implementing Microsoft 365 Threat English 05/29/2020

Protection

MS-500T03 A Implementing Microsoft 365 English 05/29/2020

Information Protection

MS-500T04 A Administering Microsoft 365 Built-in English 05/29/2020

Compliance

40517 G Microsoft Cloud Workshop: Migrate English 05/29/2020

EDW to Azure SQL Data Warehouse

Courseware retirements on February 28th, 2020

Course Version Title Language Retirement

number date

2778 A Writing Queries Using Microsoft® SQL English 02/28/2020

Server™ 2008 Transact-SQL

6231 B Maintaining a Microsoft® SQL Server® English 02/28/2020

2008 R2 Database

6234 A Implementing and Maintaining English 02/28/2020

Microsoft® SQL Server® 2008 Analysis
Services

6236 A Implementing and Maintaining English 02/28/2020

Microsoft® SQL Server™ 2008
Reporting Services

6421 B Configuring and Troubleshooting a English 02/28/2020

Windows Server® 2008 Network
Infrastructure
Course Version Title Language Retirement
number date

6425 C Configuring and Troubleshooting English 02/28/2020

Windows Server® 2008 Active
Directory® Domain Services

6426 C Configuring and Troubleshooting English 02/28/2020

Identity and Access Solutions with
Windows Server® 2008 Active
Directory®

6460 A Visual Studio® 2008: Windows® English 02/28/2020

Presentation Foundation

10135 B Configuring, Managing and English 02/28/2020

Troubleshooting Microsoft® Exchange
Server 2010

10174 B Configuring and Administering English 02/28/2020

Microsoft® SharePoint® 2010

10175 A Microsoft® SharePoint® 2010, English 02/28/2020

Application Development

10262 A Developing Windows® Applications English 02/28/2020

with Microsoft® Visual Studio® 2010

10263 A Developing Windows® Communication English 02/28/2020

Foundation Solutions with Microsoft®
Visual Studio® 2010

10264 A Developing Web Applications with English 02/28/2020

Microsoft® Visual Studio® 2010

10265 A Developing Data Access Solutions with English 02/28/2020

Microsoft® Visual Studio® 2010

10324 A Implementing and Managing English 02/28/2020

Microsoft® Desktop Virtualization

10550 A Programming in Visual Basic with English 02/28/2020

Microsoft® Visual Studio® 2010

10748 C Planning and Deploying System Center English 02/28/2020

2012 Configuration Manager

10977 B Upgrading Your SQL Server Skills to English 02/28/2020

Microsoft® SQL Server® 2014

10981 A Infrastructure Provisioning with System English 02/28/2020

Course Version Title Language Retirement
number date

Center Virtual Machine Manager

10991 A Troubleshooting Windows Server 2016 English 02/28/2020

Core Technologies

10993 B Integrating Cloud Services with System English 02/28/2020

Center Configuration Manager

10999 A SQL Server on Linux English 02/28/2020

13969 B Active Directory® Services with Japanese 02/28/2020

Windows Server

20331 B Core Solutions of Microsoft® English 02/28/2020

SharePoint® Server 2013

20332 B Advanced Solutions of Microsoft English 02/28/2020

SharePoint Server 2013

20341 B Core Solutions of Microsoft® Exchange English 02/28/2020

Server 2013

20342 B Advanced Solutions of Microsoft English 02/28/2020

Exchange Server 2013

20415 B Implementing a Desktop Infrastructure English 02/28/2020

20416 B Implementing Desktop Application English 02/28/2020

Environments

20488 B Developing Microsoft SharePoint Server English 02/28/2020

2013 Core Solutions

20687 D Configuring Windows® 8.1 English 02/28/2020

20688 D Supporting Windows® 8.1 English 02/28/2020

23346 C Managing Office 365 Identities and Japanese 02/28/2020

Services

40409 A Deploying Voice Workloads for Skype English 02/28/2020

for Business Online and Server 2015

40552 A Microsoft Security Workshop: English 02/28/2020

Managing Identity

40553 A Microsoft Security Workshop: Planning English 02/28/2020

for a Secure Enterprise - Improving
Detection
 Course Version Title Language Retirement
number date

40554 A Microsoft Security Workshop: English 02/28/2020

Implementing Windows 10 Security
Features

22697-1 B Installing and Configuring Windows 10 French 02/28/2020

MB- A Dynamics 365 fundamentals English 02/28/2020

900T01

Courseware retirements on January 31st, 2020

Course Version Title Language Retirement

number date

10979 F Introduction to Microsoft Azure for IT English 01/31/2020

Professionals

MB- A Dynamics 365: Power Platform English 01/31/2020

200T01 applications

MB- A Dynamics 365: Power Platform English 01/31/2020

200T02 automation

MB- A Dynamics 365: Power Platform English 01/31/2020

200T03 integrations

MB- A Dynamics 365: Power Platform test and English 01/31/2020

200T04 deploy

MB- A Configure settings and core English 01/31/2020

220T01 functionality in Dynamics 365 for
Marketing

MB- A Set Up events and surveys in Dynamics English 01/31/2020

220T02 365 for Marketing

MB- A Configuring Dynamics 365 for Field English 01/31/2020

240T01 Service

MB- A Work order and delivery execution for English 01/31/2020

240T02 Dynamics 365 for Field Service

MB- A Universal Resource Scheduling for English 01/31/2020

240T03 Dynamics 365 for Field Service

MB- A Core common features of Dynamics English 01/31/2020

300T01 365 for Finance and Operations
 Course Version Title Language Retirement
number date

MB- A Core configuration in Dynamics 365 for English 01/31/2020

300T02 Finance and Operations

MB- A Data migration and preparing for go- English 01/31/2020

300T03 live with Dynamics 365 for Finance and
Operations

MB- A Configure and use essential English 01/31/2020

310T01 components of financial management
in Dynamics 365 for Finance and
Operations

MB- A Configure and use accounts payable, English 01/31/2020

310T02 receivable, and collections in Finance
and Operations

MB- A Configure and use budgeting, fixed English 01/31/2020

310T03 assets, and additional functionality in
Finance and Operations

MB- A Configure and use discrete English 01/31/2020

320T01 manufacturing in Dynamics 365 for
Finance and Operations

MB- A Configure and use lean manufacturing English 01/31/2020

320T02 in Dynamics 365 for Finance and
Operations

MB- A Configure and use process English 01/31/2020

320T03 manufacturing in Dynamics 365 for
Finance and Operations

MB- A Configure and use supply chain English 01/31/2020

330T01 management in Dynamics 365 for
Finance and Operations

MB- A Use quality management, English 01/31/2020

330T02 Intercompany trading and master
planning in Dynamics 365 for Finance
and Operations

MB- A Configure and use warehouse, and English 01/31/2020

330T03 transportation management in
Dynamics 365 for Finance and
Operations

Courseware retirements on December 31st, 2019

Course Version Title Language Retirement
number date

MD- A Installing Windows 10 English 12/31/2019

100T01

MD- A Configuring Windows 10 English 12/31/2019

100T02

MD- A Protecting Windows 10 English 12/31/2019

100T03

MD- A Maintaining Windows 10 English 12/31/2019

100T04

MD- A Deploying the Modern Desktop English 12/31/2019

101T01

MD- A Managing Modern Desktops and English 12/31/2019

101T02 Devices

MD- A Protecting Modern Desktops and English 12/31/2019

101T03 Devices

40507 G Microsoft Cloud Workshop: English 12/31/2019

Microservices Architecture

40525 G Microsoft Cloud Workshop: Media AI English 12/31/2019

10992 B Integrating On-Premises Core English 12/31/2019

Infrastructure with Microsoft Azure

10993 B Integrating On-Premises Identity English 12/31/2019

Infrastructure with Microsoft Azure

40389 A First Look Clinic: Windows Server 2016 English 12/31/2019

40525 G Microsoft Cloud Workshop: Media AI English 12/31/2019

20695 D Deploying Windows Desktops and English 12/31/2019

Enterprise Applications

20703-2 B Integrating Cloud Services with System English 12/31/2019

Center Configuration Manager

10050 A Microsoft® SQL Server® 2008 データ Japanese 12/31/2019

ベースの実装

10078 A Configuring and Troubleshooting Simplified 12/31/2019

Windows Server 2008 Active Directory Chinese
Domain Services (Simplified Chinese)
Course Version Title Language Retirement
number date

10136 A Configuration, gestion et maintenance French 12/31/2019

des serveurs Windows Server® 2008

10138 A Windows Server® 2008 サーバーの構 Japanese 12/31/2019

成、管理、メンテナンス

10140 A Configuring, Managing and Portuguese 12/31/2019

Maintaining Windows Server 2008
Servers

10142 A Manutenção de um banco de dados do Portuguese 12/31/2019

Microsoft® SQL Server® 2008

10168 A Conceitos básicos da infraestrutura de Portuguese 12/31/2019

rede e aplicativos do Windows Server®
2008

10216 A Konfiguration, Verwaltung und German 12/31/2019

Problembehandlung in Microsoft®
Exchange Server 2010

10217 A Microsoft® Exchange Server 2010 の構 Japanese 12/31/2019

成、管理、トラブルシューティング

10219 A Configuration, gestion et résolution des French 12/31/2019

problèmes de Microsoft® Exchange
Server 2010

10220 A Planen und Verwalten von Windows® German 12/31/2019

7-Desktopbereitstellungen und -
umgebungen

10222 A Configuração e solução de problemas Portuguese 12/31/2019

dos Serviços de Domínio Active
Directory® no Windows Server® 2008

10223 A Planification et gestion des French 12/31/2019

environnements et des déploiements
de postes de travail Windows®7

10224 A Installation et configuration du client French 12/31/2019

Windows® 7

10225 A Installieren und Konfigurieren von German 12/31/2019

Windows® 7 Client

10226 A Windows® 7 クライアントのインスト Japanese 12/31/2019

ールおよび構成
Course Version Title Language Retirement
number date

10228 A Instalação e configuração do cliente Portuguese 12/31/2019

Windows® 7

10229 A Konfigurieren von Identitäts- und German 12/31/2019

Zugriffslösungen und
Problembehandlung mit Windows
Server® 2008 Active Directory®

10230 A Configuração e solução de problemas Portuguese 12/31/2019

de soluções de identidade e acesso no
Windows Server® 2008 Active
Directory®

10555 A Configuração, gerenciamento e solução Portuguese 12/31/2019

de problemas do Microsoft® Exchange
Server 2010

10557 A Introduction au développement Web French 12/31/2019

avec Microsoft® Visual Studio® 2010

10560 A Introdução ao Desenvolvimento na Portuguese 12/31/2019

Web com o Microsoft® Visual Studio®
2010

10561 A Windows® 7 客户端的安装与配置 Simplified 12/31/2019

Chinese

10563 A Microsoft® Visual Studio® 2010 C# 编 Simplified 12/31/2019

程 Chinese

10564 A Microsoft® Visual Studio® 2010 Web Simplified 12/31/2019

开发基础 Chinese

10701 A Configuration et gestion de Microsoft French 12/31/2019

SharePoint 2010

10702 A Konfiguration und Verwaltung von German 12/31/2019

Microsoft SharePoint 2010

10704 A Configuração e gerenciamento do Portuguese 12/31/2019

Microsoft SharePoint 2010

10707 A Instalowanie i konfigurowanie klienta Polish 12/31/2019

systemu Windows® 7

10708 A Instalación y configuración del cliente Spanish 12/31/2019

de Windows® 7
Course Version Title Language Retirement
number date

10709 A Установка и настройка клиента Russion 12/31/2019

Windows® 7

10714 A Desenvolvimento de aplicativos Web Portuguese 12/31/2019

com o Microsoft® Visual Studio® 2010

10755 A Implémentation et gestion de la French 12/31/2019

virtualisation de serveurs Microsoft®

10756 A Implementierung und Verwaltung von German 12/31/2019

Microsoft® Server Virtualization

10757 A Implementação e gerenciamento da Portuguese 12/31/2019

virtualização de servidores da
Microsoft®

10758 A Implémentation et gestion de la French 12/31/2019

virtualisation de postes de travail
Microsoft

10759 A Implementierung und Verwaltung von German 12/31/2019

Microsoft Desktop Virtualization

10947 A 使用Visual Studio 2010 开发数据访问应 Simplified 12/31/2019

用程序 Chinese

10948 A 使用Visual Studio 2010 开发WCF应用程 Simplified 12/31/2019

序 Chinese

10949 A 使用Visual Studio 2010 开发 Windows Simplified 12/31/2019

应用程序 Chinese

10951 A Implementing and Managing Simplified 12/31/2019

Microsoft® Server Virtualization Chinese
(Simplified Chinese)

10952 A Microsoft SharePoint 2010 配置与管理 Simplified 12/31/2019

Chinese

21416 B Implementieren von Umgebungen für German 12/31/2019

Desktopanwendungen

2180 A Implementação de uma infra estrutura Portuguese 12/31/2019

de rede do Microsoft® Windows
Server™ 2003: hosts de rede

2180 A Implementação de uma infra estrutura Portuguese 12/31/2019

de rede do Microsoft® Windows
Course Version Title Language Retirement
number date

Server™ 2003: hosts de rede

2197 A Planning, Implementing, and Portuguese 12/31/2019

Maintaining a Microsoft® Windows®
Server 2003 Active Directory®
Infrastructure

2197 A Planning, Implementing, and Portuguese 12/31/2019

Maintaining a Microsoft® Windows
Server™ 2003 Active Directory®
Infrastructure

22413 B Conception et implémentation d’une French 12/31/2019

infrastructure de serveur

22415 B Implémentation d'une infrastructure de French 12/31/2019

bureau

23331 B Core Solutions of Microsoft® Japanese 12/31/2019

SharePoint® Server 2013

23332 B Advanced Solutions of Microsoft® Japanese 12/31/2019

SharePoint® Server 2013

23687 B Configuring Windows 8 Japanese 12/31/2019

23688 A Managing and Maintaining Windows 8 Japanese 12/31/2019

24687 B Configuring Windows 8 Portuguese 12/31/2019

24688 A Managing and Maintaining Windows 8 Portuguese 12/31/2019

28533 D 实施Microsoft Azure基础架构解决方案 Simplified 12/31/2019

Chinese

29533 D 實作 Microsoft Azure 基礎架構解決方 Simplified 12/31/2019

案 Chinese

50287 A Microsoft Virtualization Technology Japanese 12/31/2019

Overview (Version 2)

50288 A Install and Configure Hyper-V (Version Japanese 12/31/2019

2)

50403 B Implementing Active Directory Rights English 12/31/2019

Management Services with Exchange
and SharePoint

50412 B Implementing Active Directory English 12/31/2019

Course Version Title Language Retirement
number date

Federation Services 2.0

50497 A Microsoft SQL Server 2008 System Japanese 12/31/2019

Administration (Preparation for MCTS
70-432)

50498 A Planning and Management for Japanese 12/31/2019

Windows 7 Desktop Deployment
Environment

50525 A Team Foundation Server 2010 Japanese 12/31/2019

Fundamentals

50590 A Microsoft Client Virtualization Solutions Japanese 12/31/2019

– Remote Desktop and VDI

50591 A Installing, Configuring, and Deploying Japanese 12/31/2019

Windows 7 Clients

50600 A Designing a Business Intelligence Japanese 12/31/2019

Infrastructure Using Microsoft SQL
Server 2008

50601 A Designing and Implementing Japanese 12/31/2019

Management Solution for Microsoft
SQL Server 2008 Database

50602 A Designing and Planning Microsoft Lync Japanese 12/31/2019

Server 2010 Solutions

50603 A Configuring and Administering Japanese 12/31/2019

Microsoft Lync Server 2010

6237 B Windows Server® 2008 Active German 12/31/2019

Directory®-Domänendienste:
Konfiguration und Problembehandlung

6238 B Configuration et résolution des French 12/31/2019

problèmes des services de domaine
Active Directory® Windows Server®
2008

6744 A Configuration et résolution des French 12/31/2019

problèmes en utilisant Internet
Information Services dans Windows
Server® 2008

6745 A Internetinformationsdienste in German 12/31/2019

Windows Server® 2008: Konfiguration
 Course Version Title Language Retirement
number date

und Problembehandlung

6748 B Einrichten von Servern unter Windows German 12/31/2019

Server® 2008

6850 A Fundamentals of Windows Server® Simplified 12/31/2019

2008 Network and Applications Chinese
Infrastructure (Simplified Chinese)

6852 A Configuring and Troubleshooting a Simplified 12/31/2019

Windows Server® 2008 Network Chinese
Infrastructure (Simplified Chinese)

6854 A Windows Server® 2008 Internet 信息服 Simplified 12/31/2019

务的配置与故障排除 Chinese

Courseware retirements on November 27th, 2019

Course Version Title Language Retirement

number date

MS-100T01 A Office 365 Management English 11/27/2019

MS-100T02 A Microsoft 365 Tenant & Service English 11/27/2019

Management

MS-100T03 A Microsoft 365 Identity English 11/27/2019

Management

MS-101T01 A Microsoft 365 Security English 11/27/2019

Management

MS-101T02 A Microsoft 365 Compliance English 11/27/2019

Management

MS-101T03 A Microsoft 365 Device English 11/27/2019

Management

Courseware retirements on October 31st, 2019

Course Version Title Language Retirement

number date

20347 B Enabling & Managing Office English 10/31/2019

365

Courseware retirements on July 31st, 2019

 Course Version Title Language Retirement
number date

10970 B Networking with Windows Server English 7/31/2019

10971 B Storage and High Availability with English 7/31/2019

Windows Server

10974 B Deploying and Migrating Windows English 7/31/2019

Servers

Courseware retirements on June 30th, 2019

Course Version Title Language Retirement

number date

10958 B Programming Fundamentals of Web English 6/30/2019

Applications

20481 C Essentials of Developing Windows English 6/30/2019

Store Apps Using HTML5 and
JavaScript

20482 C Advanced Windows Store App English 6/30/2019

Development Using HTML5 and
JavaScript

20484 C Essentials of Developing Windows English 6/30/2019

Store Apps Using C#

20485 C Advanced Windows Store App English 6/30/2019

Development Using C#

20697-1 D Implementing and Managing English 6/30/2019

Windows 10

20697-2 C Deploying and Managing Windows English 6/30/2019

10 Using Enterprise Services

20698 B Installing and Configuring Windows English 6/30/2019

10

20773 A Analyzing Big Data with Microsoft R English 6/30/2019

20774 A Perform Cloud Data Science with English 6/30/2019

Azure Machine Learning

20775 A Perform Data Engineering on English 6/30/2019

Microsoft HD Insight
Course Version Title Language Retirement
number date

20776 A Engineering Data with Microsoft English 6/30/2019

Cloud Services

32410 B Installing and Configuring Windows Turkish 6/30/2019

Server 2012

32411 B Administering Windows Server 2012 Turkish 6/30/2019

40504 G Microsoft Cloud Workshop: English 6/30/2019

Intelligent Vending Machines

40506 G Microsoft Cloud Workshop: Lift and English 6/30/2019

Shift / Azure Resource Manager

40520 G Microsoft Cloud Workshop: English 6/30/2019

Optimized Architecture

40523 G Microsoft Cloud Workshop: Azure English 6/30/2019

Blockchain

40524 G Microsoft Cloud Workshop: Linux Lift English 6/30/2019

& Shift

40532 G Microsoft Cloud Workshop: Mobile English 6/30/2019

app innovation

40534 G Microsoft Cloud Workshop: Securing English 6/30/2019

PaaS

AZ-100T01 A Managing Azure Subscriptions and English 6/30/2019

Resources

AZ-100T02 A Implementing and Managing Storage English 6/30/2019

AZ-100T03 A Deploying and Managing Virtual English 6/30/2019

Machines

AZ-100T04 A Configure and Manage Virtual English 6/30/2019

Networks

AZ-100T05 A Manage Identities English 6/30/2019

AZ-101T01 A Migrate Servers to Azure English 6/30/2019

AZ-101T02 A Implement and Manage Application English 6/30/2019

Services

AZ-101T03 A Implement Advanced Virtual English 6/30/2019

Networking
 Course Version Title Language Retirement
number date

AZ-101T04 A Secure Identities English 6/30/2019

Courseware retirements on May 1st, 2019

Course Version Title Language Retirement

number date

40536 A Build iOS apps with C# and .NET using English 5/01/2019
the Xamarin tools for Visual Studio

40537 A Build Android apps with C# and .NET English 5/01/2019

using the Xamarin tools for Visual
Studio

40538 A Build native cross-platform mobile apps English 5/01/2019

with a shared UI for iOS, Android, and
UWP in C# .NET with Xamarin.Forms

40539 A Build iOS apps with C# and .NET using English 5/01/2019
the Xamarin tools for Visual Studio

40540 A Build Android apps with C# and .NET English 5/01/2019

using the Xamarin tools for Visual
Studio

40541 A Build native cross-platform mobile apps English 5/01/2019

with a shared C# business logic for iOS,
Android, and UWP in C# .NET with
Xamarin and Visual Studio

40542 A Build native cross-platform mobile apps English 5/01/2019

with a shared UI for iOS, Android, and
UWP in C# .NET with Xamarin.Forms
(retiring on 01-May-19)

AZ- A Select the appropriate Azure technology English 5/01/2019

200T01 development solution

AZ- A Develop for Azure storage English 5/01/2019

200T02

AZ- A Develop Azure Platform as a Service English 5/01/2019

200T03 solutions

AZ- A Implement security in Azure English 5/01/2019

200T04 development solutions
 Course Version Title Language Retirement
number date

AZ- A Develop for an Azure Cloud Model English 5/01/2019

201T01

AZ- A Implement Azure development English 5/01/2019

201T02 integration Solutions

AZ- A Develop Azure Cognitive Services, Bot, English 5/01/2019

201T03 and IoT solutions

Courseware retirements on March 31st, 2019

Course Version Title Language Retirement

number date

10996 A Hybrid Cloud and Datacenter English 3/31/2019

Monitoring with Operations
Management Suite (OMS)

40457 A MOC Workshop: Azure Developer English 3/31/2019

Hackathon

40500 A DevOps Workshop English 3/31/2019

Courseware retirements on January 31st, 2019

Course Version Title Language Retirement

number date

AZ-300T05 A Implementing Authentication and English 1/31/2019

Secure Data

Courseware retirements on December 31st, 2018

Course Version Title Language Retirement

number date

20532 D Developing Microsoft Azure English 12/31/2018

Solutions

20533 E Implementing Microsoft Azure English 12/31/2018

Infrastructure Solutions

20535 A Architecting Microsoft Azure English 12/31/2018

Solutions

Courseware retirements on August 20th, 2018

 Course Version Title Language Retirement
number date

6235 A Implementing and Maintaining English 08/20/2018

Microsoft SQL Server 2008
Integration Services

Courseware retirements on July 31, 2018

Course Version Title Language Retirement

number date

20398 B Planning for and Managing Devices in English 07/31/2018

the Enterprise: Enterprise Mobility Suite
(EMS) & On-Premises Tools

40008 A Updating your Database Skills to English 07/31/2018

Microsoft® SQL Server® 2012

40009 A Updating your Business Intelligence English 07/31/2018

Skills to Microsoft® SQL Server® 2012

40033 A Windows Operating System and English 07/31/2018

Windows Server Fundamentals: Training
2-Pack for MTA Exams 98-349 and 98-
365

40043 A Windows® 8 UX Design Workshop English 07/31/2018

40045 A Microsoft® SQL Server® for Oracle English 07/31/2018

DBAs

40074 A Microsoft® SQL Server® 2014 for English 07/31/2018

Oracle DBAs

40076 A MVA Workshop: Troubleshooting English 07/31/2018

Windows Systems with SysInternals
Tools

40390 B Microsoft Azure for AWS Experts English 07/31/2018

40365 A Windows Server Administration English 07/31/2018

Fundamentals: MTA Exam 98-365

50040 A Preparing for the Microsoft Certified English 07/31/2018

Application Specialist Exam in Microsoft
Office Access 2007

50041 A Preparing for the Microsoft Certified English 07/31/2018

Application Specialist Exam in Microsoft
Course Version Title Language Retirement
number date

Office Excel 2007

50042 A Preparing for the Microsoft Certified English 07/31/2018

Application Specialist Exam in Microsoft
Office Outlook 2007

50043 A Preparing for the Microsoft Certified English 07/31/2018

Application Specialist Exam in Microsoft
Office PowerPoint 2007

50044 A Preparing for the Microsoft Certified English 07/31/2018

Application Specialist Exam in Microsoft
Office Word 2007

50045 A Preparing for the Microsoft Certified English 07/31/2018

Application Specialist Exam in Windows
Vista

50107 A Learn Microsoft® Office Visio® 2007 English 07/31/2018

Step by Step

50123 A Learn Microsoft® Office Excel® 2007 English 07/31/2018

Step by Step, Level 1

50124 A Learn Microsoft® Office Excel® 2007 English 07/31/2018

Step by Step, Level 2

50125 A Learn Microsoft® Office Excel® 2007 English 07/31/2018

Step by Step, Level 3

50126 A Learn Microsoft® Office Word 2007 English 07/31/2018

Step by Step, Level 1

50127 A Learn Microsoft® Office Word 2007 English 07/31/2018

Step by Step, Level 2

50128 A Learn Microsoft® Office Word 2007 English 07/31/2018

Step by Step, Level 3

50129 A Learn Microsoft® Office PowerPoint® English 07/31/2018

2007 Step by Step, Level 1

50130 A Learn Microsoft® Office PowerPoint® English 07/31/2018

2007 Step by Step, Level 2

50131 A Learn Microsoft® Office PowerPoint® English 07/31/2018

2007 Step by Step, Level 3
Course Version Title Language Retirement
number date

50132 A Learn Microsoft® Office Outlook® English 07/31/2018

2007 Step by Step, Level 1

50133 A Learn Microsoft® Office Outlook ® English 07/31/2018

2007 Step by Step, Level 2

50134 A Learn Microsoft® Office Outlook® English 07/31/2018

2007 Step by Step, Level 3

50135 A Learn Microsoft® Office Access® 2007 English 07/31/2018

Step by Step, Level 1

50136 A Learn Microsoft® Office Access® 2007 English 07/31/2018

Step by Step, Level 2

50207 A Learn Microsoft Office SharePoint® English 07/31/2018

Designer 2007 Step by Step, Level 1

50208 A Learn Microsoft Office SharePoint® English 07/31/2018

Designer 2007 Step by Step, Level 2

50209 A Learn Microsoft Office SharePoint® English 07/31/2018

Designer 2007 Step by Step, Level 3

50367 A Learn Windows 7 Step by Step, Level 1 English 07/31/2018

50368 A Learn Windows 7 Step by Step, Level 2 English 07/31/2018

50369 A Learn Windows Internet Explorer 8 Step English 07/31/2018

by Step

50374 B Microsoft Server Virtualization and English 07/31/2018

Management for the Experienced
VMware IT Pro

50382 B Implementing Forefront Identity English 07/31/2018

Manager 2010

50383 B Upgrading Identity Lifecycle Manager English 07/31/2018

2007 to Forefront Identity Manager
2010

50402 B Implementing Forefront Unified Access English 07/31/2018

Gateway 2010

50403 B Implementing Active Directory Rights English 07/31/2018

Management Services with Exchange
and SharePoint
Course Version Title Language Retirement
number date

50404 B Overview of Active Directory Rights English 07/31/2018

Management Services with Windows
Server 2008 R2

50412 B Implementing Active Directory English 07/31/2018

Federation Services 2.0

50430 B Administering Team Foundation Server English 07/31/2018

2010

50466 B Windows® Azure™ Solutions with English 07/31/2018

Microsoft® Visual Studio® 2010

50509 A Implementing Forefront Endpoint English 07/31/2018

Protection 2010

50526 A IT Basics I English 07/31/2018

50527 A IT Basics II English 07/31/2018

50528 A IT Basics III English 07/31/2018

50529 A IT Basics for Advanced Users I English 07/31/2018

50530 A IT Basics for Advanced Users II English 07/31/2018

50532 A Learn Microsoft Access 2010 Step by English 07/31/2018

Step, Level 1

50533 A Learn Microsoft Access 2010 Step by English 07/31/2018

Step, Level 2

50534 A Learn Microsoft Access 2010 Step by English 07/31/2018

Step, Level 3

50535 A Learn Microsoft Outlook 2010 Step by English 07/31/2018

Step, Level 1

50536 A Learn Microsoft Outlook 2010 Step by English 07/31/2018

Step, Level 2

50537 A Learn Microsoft Outlook 2010 Step by English 07/31/2018

Step, Level 3

50538 A Learn Microsoft PowerPoint 2010 Step English 07/31/2018

by Step, Level 1

50539 A Learn Microsoft PowerPoint 2010 Step English 07/31/2018

by Step, Level 2
 Course Version Title Language Retirement
number date

50540 A Learn Microsoft PowerPoint 2010 Step English 07/31/2018

by Step, Level 3

50541 A Learn Microsoft Word 2010 Step by English 07/31/2018

Step, Level 1

50542 A Learn Microsoft Word 2010 Step by English 07/31/2018

Step, Level 2

50543 A Learn Microsoft Word 2010 Step by English 07/31/2018

Step, Level 3

50544 A Learn Microsoft Excel 2010 Step by English 07/31/2018

Step, Level 1

50545 A Learn Microsoft Excel 2010 Step by English 07/31/2018

Step, Level 2

50546 A Learn Microsoft Excel 2010 Step by English 07/31/2018

Step, Level 3

50571 A Partner Lync Support Training - Pre- English 07/31/2018

Read Material

50572 A Premier Support for Lync Partners Tier 1 English 07/31/2018

50573 A Premier Support for Lync Partners Tier 2 English 07/31/2018

Courseware retirements on June 30, 2018

Course Version Title Language Retirement

number date

1846 A Microsoft® Solutions Framework English 6/30/2018

Essentials

1913 A Exchanging and Transforming Data English 6/30/2018

Using XML and XSLT

2011 A Troubleshooting Microsoft® Exchange English 6/30/2018

Server 2003 Toolkit

2011 A Troubleshooting Microsoft® Exchange English 6/30/2018

Server 2003 - Delivery Guide

2097 A Conception d'une infrastructure réseau French 6/30/2018

et Active Directory® Microsoft®
Windows Server™ 2003
Course Version Title Language Retirement
number date

2144 B Administration d'un environnement French 6/30/2018

Microsoft® Windows Server™ 2003

2145 B Verwalten Einer Microsoft® Windows German 6/30/2018

Server 2003-Umgebung

2149 B Maintenance D'un Environnement French 6/30/2018

Microsoft® Windows Server 2003

2163 B Warten Einer Microsoft® Windows German 6/30/2018

Server™ 2003-Umgebung

2182 A Implémentation, administration et French 6/30/2018

maintenance d'une infrastructure réseau
Microsoft® Windows Server™ 2003 :
services réseau

2183 A Implementieren, Verwalten und Warten German 6/30/2018

einer Microsoft® Windows Server™
2003-Netzwerkinfrastruktur:
Netzwerkdienste

2194 A Planification, implémentation et French 6/30/2018

maintenance d’une infrastructure Active
Directory® Microsoft® Windows
Server™ 2003

2226 B Instalação, configuração e administração Portuguese 6/30/2018

do Microsoft® Windows® XP
Professional

2261 C Supporting Users Running the English 6/30/2018

Microsoft® Windows® XP Operating
System

2272 C Implementing and Supporting English 6/30/2018

Microsoft® Windows® XP Professional

2285 B Installing, Configuring & Administering English 6/30/2018

Microsoft® Windows® XP Professional

2311 A Advanced Web Application English 6/30/2018

Development using Microsoft® ASP.NET

2335 A Assistance aux utilisateurs exécutant le French 6/30/2018

système d'exploitation Microsoft®
Windows® XP
Course Version Title Language Retirement
number date

2336 A Assistance aux utilisateurs exécutant des French 6/30/2018

applications sous le système
d'exploitation Microsoft® Windows®
XP

2349 B Programming with the Microsoft® .NET English 6/30/2018

Framework Microsoft Visual C#™ .NET)

2368 A Zarzadzanie srodowiskiem systemu Polish 6/30/2018

Microsoft® Windows Server™ 2003

2373 B Programming with Microsoft® Visual English 6/30/2018

Basic® .NET

2389 B Programming with Microsoft® ADO.NET English 6/30/2018

2433 B Microsoft® Visual Basic® Scripting and English 6/30/2018

Microsoft Windows Script Host
Essentials

2441 A Bereitstellen und Verwalten von German 6/30/2018

Microsoft® Windows® XP Service Pack
2

2500 A Introduction to XML and the Microsoft® English 6/30/2018

.NET Platform

2541 B Core Data Access with Microsoft® Visual English 6/30/2018

Studio® 2005

2542 A Advanced Data Access With Microsoft® English 6/30/2018

Visual Studio® 2005

2543 B Core Web Application Technologies With English 6/30/2018

Microsoft® Visual Studio® 2005

2544 A Advanced Web Application Technologies English 6/30/2018

with Microsoft® Visual Studio® 2005

2546 B Core Windows® Forms Technologies English 6/30/2018

With Microsoft® Visual Studio® 2005

2547 A Advanced Windows® Forms English 6/30/2018

Technologies With Microsoft® Visual
Studio® 2005

2548 B Core Distributed Application English 6/30/2018

Development With Microsoft® Visual
Course Version Title Language Retirement
number date

Studio® 2005

2549 A Advanced Distributed Application English 6/30/2018

Development With Microsoft® Visual
Studio® 2005

2555 A Developing Microsoft.NET Applications English 6/30/2018

for Windows (Visual C#.NET)

2556 A Developing Mobile Applications Using English 6/30/2018

the Microsoft® .NET Compact
Framework

2559 B Introduction to Visual Basic® .NET English 6/30/2018

Programming with Microsoft® .NET

2572 A Supporting Users Running the Portuguese 6/30/2018

Microsoft® Windows® XP Operating
System

2573 A Supporting Users Running Applications Portuguese 6/30/2018

on a Microsoft® Windows® XP
Operating System

2576 A Implementing And Administering English 6/30/2018

Microsoft® Internet Information
Services IIS) 6.0

2605 A Managing a Microsoft® Windows Russian 6/30/2018

Server™ 2003 Environment

2606 A Maintaining a Microsoft® Windows Russian 6/30/2018

Server™ 2003 Environment

2667 A Introduction to Programming English 6/30/2018

2710 B Analyzing Requirements and Defining English 6/30/2018

Microsoft® .NET Solution Architectures

2717 C Introduction to Microsoft® .NET English 6/30/2018

Development

2730 A Building Microsoft® Content English 6/30/2018

Management Server 2002 Solutions

2810 A Fundamentals of Network Security English 6/30/2018

2821 A Designing and Managing a Microsoft® English 6/30/2018

Windows® Public Key Infrastructure
Course Version Title Language Retirement
number date

2821 A Designing and Managing a Windows® English 6/30/2018

Public Key Infrastructure

2823 B Implementing and Administering English 6/30/2018

Security in a Microsoft® Windows
Server™ 2003 Network

2830 B Designing Security for Microsoft® English 6/30/2018

Networks

2933 A Developing Business Process and English 6/30/2018

Integration Solutions Using Microsoft®
BizTalk® Server 2006

2956 B Core Foundations of Microsoft® .NET English 6/30/2018

2.0 Development

2957 B Advanced Foundations of Microsoft® English 6/30/2018

.NET 2.0 Development

3938 C Updating Your Skills from Microsoft® English 6/30/2018

Exchange Server 2000 or Microsoft
Exchange Server 2003 to Microsoft
Exchange Server 2007 SP1

4730 A Weiterführende German 6/30/2018

Webanwendungstechnologien Mit
Microsoft® Visual Studio® 2005

4730 A Advanced Web Application Technologies German 6/30/2018

with Microsoft® Visual Studio® 2005

4994 A Introduction to Programming Microsoft English 6/30/2018

.NET Applications with Microsoft Visual
Studio 2005

4995 A Programming with the Microsoft® .NET English 6/30/2018

Framework using Microsoft Visual
Studio® 2005

5047 B Introduction to Installing and Managing English 6/30/2018

Microsoft® Exchange Server 2007 SP1

5049 A Managing Messaging Security Using English 6/30/2018

Microsoft Exchange Server 2007

5050 A Recovering Messaging Servers and English 6/30/2018

Databases Using Microsoft Exchange
Course Version Title Language Retirement
number date

5051 A Monitoring and TroubleShooting English 6/30/2018

Microsoft Exchange Server 2007

5053 A Designing a Messaging Infrastructure English 6/30/2018

Using Microsoft Exchange Server 2007

5054 A Designing a High Availability Messaging English 6/30/2018

Solution Using Microsoft Exchange
Server 2007

5058 A Project Series: Deploying Microsoft English 6/30/2018

Office 2007 Professional Edition

5060 A Implementing Windows® SharePoint® English 6/30/2018

Services 3.0

5061 A Implementing Microsoft Office English 6/30/2018

SharePoint Server 2007

5105 C Deploying Windows Vista® Business English 6/30/2018

Desktops

5115 B Installing, Configuring, and English 6/30/2018

Troubleshooting Windows Vista®

5117 A Installing, Configuring, Troubleshooting, English 6/30/2018

and Maintaining Windows Vista®

5118 B Supporting Windows Vista® and English 6/30/2018

Applications in the Enterprise

5177 A Implementing and Maintaining Instant English 6/30/2018

Messaging Using Microsoft Office
Communications Server 2007

5178 A Implementing and Maintaining English 6/30/2018

Audio/Visual Conferencing and Web
Conferencing Using Microsoft Office
Communications Server 2007

5179 A Implementing and Maintaining English 6/30/2018

Telephony Using Microsoft Office
Communications Server 2007

5909 A Introduction à l`installation et à la French 6/30/2018

gestion de Microsoft® Exchange Server
2007
Course Version Title Language Retirement
number date

5910 A Einführung in die Installation und German 6/30/2018

Verwaltung von Microsoft® Exchange
Server 2007

5911 A Introduction to Installing and Managing Japanese 6/30/2018

Microsoft Exchange Server 2007

5912 A Managing Messaging Security Using French 6/30/2018

Microsoft Exchange Server 2007

5913 A Managing Messaging Security Using German 6/30/2018

Microsoft Exchange Server 2007

5914 A Recovering Messaging Servers and French 6/30/2018

Databases Using Microsoft Exchange
Server 2007

5915 A Recovering Messaging Server and German 6/30/2018

Databases Using Microsoft Exchange

5915 A Recovering Messaging Server and German 6/30/2018

Databases Using Microsoft Exchange
Server 2007

5916 A Monitoring and TroubleShooting French 6/30/2018

Microsoft Exchange Server 2007

5917 A Monitoring and TroubleShooting German 6/30/2018

Microsoft Exchange Server 2007

5942 A Implémentation de Microsoft® French 6/30/2018

Windows® SharePoint® Services 3.0

5943 A Implementieren von Microsoft® German 6/30/2018

Windows® SharePoint® Services 3.0

5944 A Implementing Microsoft® Office French 6/30/2018

SharePoint® Server 2007

5945 A Implementing Microsoft® Office German 6/30/2018

SharePoint® Server 2007

5947 A Deploying Microsoft® Windows Vista™ German 6/30/2018

Business Desktops - German

5949 A Installing and Configuring the Windows German 6/30/2018

Vista Operating System
Course Version Title Language Retirement
number date

5949 A Installing and Configuring the Windows German 6/30/2018

Vista™ Operating System

5951 A Configuring Windows Vista™ German 6/30/2018

Applications and Tools -

5954 A Résolution des problèmes et French 6/30/2018

maintenance des ordinateurs Windows
Vista™

5955 A Verwalten von Computern und German 6/30/2018

Problembehandlung unter Windows
Vista

5955 A Verwalten von Computern und German 6/30/2018

Problembehandlung unter Windows
Vista™

5957 A Unterstützung von Windows Vista und German 6/30/2018

Windows Vista Anwendungen

5970 A Installing and Configuring the Windows Japanese 6/30/2018

Vista Operating System -

5971 A Configuring Windows Vista Mobile Japanese 6/30/2018

Computing and Applications -

5981 A Maintaining and Troubleshooting Japanese 6/30/2018

Windows Vista Computers -

6066 A Developing Managed Applications for English 6/30/2018

Microsoft Windows Mobile 6.0

6067 A Developing Native Applications for English 6/30/2018

Microsoft Windows Mobile 6.0

6111 A Core Data Access with Microsoft® Visual Chinese 6/30/2018

Studio® 2005

6112 A Advanced Data Access with Microsoft® Chinese 6/30/2018

Visual Studio® 2005

6113 A Core Web Application Technologies with Chinese 6/30/2018

Microsoft® Visual Studio® 2005

6114 A Advanced Web Application Technologies Chinese 6/30/2018

with Microsoft® Visual Studio® 2005
Course Version Title Language Retirement
number date

6115 A Core development with the Microsoft® Chinese 6/30/2018

.NET Framework 2.0 Foundation

6116 A Advanced Development with the Chinese 6/30/2018

Microsoft® .NET Framework 2.0
Foundation

6142 A Implementing Microsoft Office Japanese 6/30/2018

SharePoint Server 2007

6160 A Einführung in die Programmierung von German 6/30/2018

Microsoft® .NET Framework-
Anwendungen mit Microsoft Visual
Studio® 2005

6268 A Installing and Configuring the Windows Arabic 6/30/2018

Vista™ Operating System

6269 A Configuring Windows Vista Mobile Arabic 6/30/2018

Computing and Applications

6438 A Implementing and Administering English 6/30/2018

Windows® SharePoint® Services 3.0 in
Windows Server® 2008

6461 A Visual Studio® 2008: Windows® English 6/30/2018

Communication Foundation

6462 A Visual Studio® 2008: Windows® English 6/30/2018

Workflow Foundation

6730 B Erweitern Ihrer Kenntnisse der German 6/30/2018

Netzwerkinfrastruktur- und Active
Directory-Technologie für Windows
Server 2008

6731 B Erweitern Ihrer Kenntnisse der German 6/30/2018

Anwendungsinfrastruktur-Technologie
für Windows Server 2008

6734 A Updating your Network Infrastructure French 6/30/2018

and Active Directory® Technology Skills
to Windows Server® 2008

6734 A Mise à jour de vos compétences en French 6/30/2018

matière d'infrastructure réseau et de
technologie Active Directory® dans
Windows Server® 2008
Course Version Title Language Retirement
number date

6735 A Updating your Application Platform French 6/30/2018

Technology Skills to Windows Server®
2008

6738 A Configuration et administration des French 6/30/2018

services Windows Media® dans
Windows Server® 2008

6741 A Configuration et dépannage d'une French 6/30/2018

infrastructure réseau Windows Server
2008

6742 A Konfigurieren einer German 6/30/2018

Netzwerkinfrastruktur und
Problembehandlung unter Windows
Server® 2008

6743 A Configuring and Troubleshooting a Japanese 6/30/2018

Windows Server® 2008 Network
Infrastructure (Japanese)

6747 A Planification et administration de French 6/30/2018

serveurs Windows Server® 2008

6851 A Fundamentals of Windows Server® Chinese 6/30/2018

2008 Active Directory®

6853 A Deploying Windows Server® 2008 Chinese 6/30/2018

6855 A Configuring and Troubleshooting Chinese 6/30/2018

Windows Server® 2008 Terminal
Services (Simplified Chinese)

6856 A Fundamentals of Windows Server 2008 German 6/30/2018

Active Directory

6857 A Fundamentals of Windows Server 2008 French 6/30/2018

Active Directory

6871 A Configuring and Troubleshooting Japanese 6/30/2018

Identity and Access Solutions with
Windows Server® 2008 Active
Directory® (Japanese)

7193 A Developing Managed Applications for Chinese 6/30/2018

Windows Mobile 6

7196 A Developing Native Applications for Chinese 6/30/2018

Course Version Title Language Retirement
number date

Microsoft Windows Mobile 6

10036 A Designing a Windows Server® 2008 French 6/30/2018

Network Infrastructure - French

10079 A Configuring and Troubleshooting Chinese 6/30/2018

Identity and Access Solutions with
Windows Server (Simplified Chinese)

10080 A Conceitos básicos da infraestrutura de Chinese 6/30/2018

rede e aplicativos do Windows Server®
2008

10081 A Maintaining a Microsoft® SQL Server® Chinese 6/30/2018

2008 Database

10082 A Implementing a Microsoft® SQL Chinese 6/30/2018

Server® 2008 Database

10083 A Visual Studio 2008: Windows Chinese 6/30/2018

Presentation Foundation

10085 A Visual Studio 2008: Windows Workflow Chinese 6/30/2018

Foundation

10086 A Visual Studio® 2008: ASP.NET 3.5 Chinese 6/30/2018

10087 A Visual Studio® 2008: ADO.NET 3.5 Chinese 6/30/2018

10184 A Designing Windows Server 2008 Chinese 6/30/2018

Network Infrastructure

10185 A Designing Active Directory® Chinese 6/30/2018

Infrastructure and Services in Windows
Server® 2008

10218 A Writing Queries Using Microsoft® SQL Japanese 6/30/2018

Server® 2008 Transact-SQL(Japanese)

10326 A Implementieren und Verwalten von German 6/30/2018

Windows Small Business Server 2008

10562 A Developing Web Applications with Chinese 6/30/2018

Microsoft® Visual Studio®
2010(Simplified Chinese)

80307 A Enterprise Portal Development in English 6/30/2018

Microsoft Dynamics® AX 2012
Course Version Title Language Retirement
number date

80308 A Procurement in Microsoft Dynamics® English 6/30/2018

AX 2012

80310 A LEAN Manufacturing in Microsoft English 6/30/2018

Dynamics® AX 2012

80312 A Development III in Microsoft Dynamics® English 6/30/2018

AX 2012

80313 A Development IV in Microsoft English 6/30/2018

Dynamics® AX 2012

80314 A Discrete Manufacturing Basics in English 6/30/2018

Microsoft Dynamics® AX 2012

80315 A Discrete Manufacturing Advanced in English 6/30/2018

Microsoft Dynamics® AX 2012

80318 A Reporting in Microsoft Dynamics® AX English 6/30/2018

2012

80338 A Microsoft Dynamics® AX 2012 Public English 6/30/2018

Sector - Financials

80414 A Service Management in Microsoft English 6/30/2018

Dynamics® AX 2012

80416 A Application Integration Framework and English 6/30/2018

Services in Microsoft Dynamics® AX
2012

80419 A Manufacturing Execution in Microsoft English 6/30/2018

Dynamics® AX 2012

80420 A Data Upgrade and Code Upgrade to English 6/30/2018

Microsoft Dynamics® AX 2012

80421 A Sales and Marketing in Microsoft English 6/30/2018

Dynamics® AX 2012

80422 A Intercompany Setup and Order English 6/30/2018

Processing in Microsoft Dynamics® AX
2012

80423 A Master Planning in Microsoft English 6/30/2018

Dynamics® AX 2012

80424 A Product Configuration in Microsoft English 6/30/2018

Dynamics® AX 2012
Course Version Title Language Retirement
number date

80489 A Diskrete Fertigung I in Microsoft German 6/30/2018

Dynamics® AX 2012

80492 A Diskrete Fertigung II in Microsoft German 6/30/2018

Dynamics® AX 2012

80526 A Beschaffung in Microsoft Dynamics® AX German 6/30/2018

2012

80530 A Serviceverwaltung in Microsoft German 6/30/2018

Dynamics® AX 2012

80537 A Microsoft Dynamics® AX 2012 R2 for English 6/30/2018

Retail in Brick and Mortar Stores:
Installation and Configuration

80538 A Human Resource Management in English 6/30/2018

Microsoft Dynamics® AX 2012 R2

80539 A Installation and Deployment in Microsoft English 6/30/2018

Dynamics® CRM 2013

80541 A Payroll in Microsoft Dynamics® AX 2012 English 6/30/2018

R2

80542 A Customization and Configuration in English 6/30/2018

Microsoft Dynamics® CRM 2013

80544 A Warehouse Management System in English 6/30/2018

Microsoft Dynamics® AX 2012 R2

80545 A Customer Service in Microsoft English 6/30/2018

Dynamics® CRM 2013

80546 A Sales Management in Microsoft English 6/30/2018

Dynamics® CRM 2013

80583 A Microsoft Dynamics® AX 2012 R2 for English 6/30/2018

Retail in eCommerce Stores: Installation
and Configuration

80584 A Microsoft Dynamics® AX 2012 R2 for English 6/30/2018

Retail in eCommerce Stores:
Development and Customization

80585 A Microsoft Dynamics® AX 2012 R2 for English 6/30/2018

Retail in Brick and Mortar Stores:
Development and Customization
Course Version Title Language Retirement
number date

80616 A Customization and Configuration in Japanese 6/30/2018

Microsoft Dynamics® CRM 2013
(Japanese)

80617 A Konfiguration und Anpassung in German 6/30/2018

Microsoft Dynamics® CRM 2013

80618 A Personalización y configuración de Spanish 6/30/2018

Microsoft Dynamics® CRM 2013

80619 A Personnalisation et configuration dans French 6/30/2018

Microsoft Dynamics® CRM 2013

80620 A Installation and Deployment in Microsoft Japanese 6/30/2018

Dynamics® CRM 2013 (Japanese)

80621 A Instalación e implementación de French 6/30/2018

Microsoft Dynamics® CRM 2013

80622 A Installation und Bereitstellung in German 6/30/2018

Microsoft Dynamics® CRM 2013

80623 A Installation et déploiement dans French 6/30/2018

Microsoft Dynamics® CRM 2013

80624 A Administración de ventas de Microsoft Spanish 6/30/2018

Dynamics® CRM 2013

80625 A Vertriebsverwaltung in Microsoft German 6/30/2018

Dynamics® CRM 2013

80626 A Gestion des ventes dans Microsoft French 6/30/2018

Dynamics® CRM 2013

80627 A Sales Management in Microsoft Japanese 6/30/2018

Dynamics® CRM 2013 (Japanese)

80628 A Kundenservice in Microsoft Dynamics® German 6/30/2018

CRM 2013

80629 A Servicio al cliente de Microsoft Spanish 6/30/2018

Dynamics® CRM 2013

80630 A Service clientèle dans Microsoft French 6/30/2018

Dynamics® CRM 2013

80631 A Customer Service in Microsoft Japanese 6/30/2018

Dynamics® CRM 2013 (Japanese)
Courseware retirements on March 30, 2018

Course Version Title Language Retirement

number date

20696 C Administering System Center English 03/30/2018

Configuration Manager and Intune

Courseware retirements on January 31, 2018

Course Version Title Language Retirement

number date

20246 D Monitoring and Operating a Private English 01/31/2018

Cloud

20247 D Configuring and Deploying a Private English 01/31/2018

Cloud

40441 A Designing and Implementing Cloud English 01/31/2018

Data Platform Solutions

40442 A MOC Workshop: Architecting English 01/31/2018

Microsoft Azure Solutions

Courseware retirements on June 30, 2017

Course Version Title Language Retirement

number date

2609 A Introduction to C# Programming English 6/30/2017

with Microsoft .NET

10989 B Analyzing Data with Power BI English 6/30/2017

80311 B Service Industries in Microsoft English 6/30/2017

Dynamics AX 2012 R2

80316 B Project Essentials in Microsoft English 6/30/2017

Dynamics AX 2012 R2

80415 A Public Sector Procurement and English 6/30/2017

Payables in Microsoft Dynamics AX
2012

80425 A Intelligent Data Management English 6/30/2017

Framework in Microsoft Dynamics AX
2012
Course Version Title Language Retirement
number date

80429 A Travel and Expense Management in English 6/30/2017

Microsoft Dynamics AX 2012

80430 A Vendor Management and English 6/30/2017

Collaboration in Microsoft Dynamics
AX 2012

80476 A Stücklisten in Microsoft Dynamics AX German 6/30/2017

2012

80477 A Nomenclature dans Microsoft French 6/30/2017

Dynamics AX 2012

80478 A Distinte base in Microsoft Dynamics Italian 6/30/2017

AX 2012

80479 A Lista de materiales de Microsoft Spanish 6/30/2017

Dynamics AX 2012

80480 A LEAN Manufacturing in Microsoft German 6/30/2017

Dynamics AX 2012

80481 A Production au plus juste dans French 6/30/2017

Microsoft Dynamics AX 2012

80482 A LEAN Manufacturing (Producción Spanish 6/30/2017

ajustada) de Microsoft Dynamics AX
2012

80483 A Produzione snella in Microsoft Italian 6/30/2017

Dynamics AX 2012

80488 A Bases de fabrication distincte dans French 6/30/2017

Microsoft Dynamics AX 2012

80490 A Produzione discreta di base in Italian 6/30/2017

Microsoft Dynamics AX 2012

80491 A Conceptos básicos de la fabricación Spanish 6/30/2017

discreta de Microsoft Dynamics AX
2012

80493 A Fabrication distincte avancée dans French 6/30/2017

Microsoft Dynamics AX 2012

80494 A Produzione discreta avanzata in Italian 6/30/2017

Microsoft Dynamics AX 2012
 Course Version Title Language Retirement
number date

80495 A Conceptos avanzados de la Spanish 6/30/2017

fabricación discreta de Microsoft
Dynamics AX 2012

80496 A Secteur Public Microsoft Dynamics French 6/30/2017

AX 2012 – Finances

80525 A Approvisionnement dans Microsoft French 6/30/2017

Dynamics AX 2012

80527 A Gestión de compras en Microsoft Spanish 6/30/2017

Dynamics AX 2012

80528 A Approvvigionamento in Microsoft Italian 6/30/2017

Dynamics AX 2012

80529 A Gestion des services dans Microsoft French 6/30/2017

Dynamics AX 2012

80531 A Gestione assistenza in Microsoft Italian 6/30/2017

Dynamics AX 2012

80532 A Gestión de servicios en Microsoft Spanish 6/30/2017

Dynamics AX 2012

80533 A Approvisionnement du secteur French 6/30/2017

public et achats dans Microsoft
Dynamics AX 2012

80559 A Microsoft Dynamics AX 2012 中的物 Simplified 6/30/2017

料清单 Chinese

80580 A Microsoft Dynamics AX 2012 の個別 Japanese 6/30/2017

の製造の詳細

80581 A Microsoft Dynamics AX 2012 の個別 Japanese 6/30/2017

の製造の基本

Courseware retirements on April 15, 2017

Course Version Title Language Retirement

number date

10978 A Introduction to Azure for English 4/15/2017

Developers

Courseware retirements on March 31, 2017

Course Version Title Language Retirement
number date

80229 A Inventory Control in Microsoft English 3/31/2017

Dynamics GP 2010

80230 A Project Series in Microsoft Dynamics English 3/31/2017

GP 2010

80231 A Purchase Order Processing in English 3/31/2017

Microsoft Dynamics GP 2010

80232 A Sales Order Processing in Microsoft English 3/31/2017

Dynamics GP 2010

80239 A Extender for Microsoft Dynamics GP English 3/31/2017

2010

80240 A Using Microsoft SharePoint English 3/31/2017

Technology with Microsoft Dynamics
GP 2010

80334 A Control de inventarios en Microsoft Spanish 3/31/2017

Dynamics GP 2010

80335 A Procesamiento de pedidos de Spanish 3/31/2017

compra en Microsoft Dynamics GP
2010

80337 A Procesamiento de pedidos de venta Spanish 3/31/2017

en Microsoft Dynamics GP 2010

80433 A Reporting in Microsoft Dynamics NAV English 3/31/2017

2013

80434 A Fixed Assets in Microsoft Dynamics English 3/31/2017

NAV 2013

80435 A Application Setup in Microsoft English 3/31/2017

Dynamics NAV 2013

80436 A C/Side Introduction in Microsoft English 3/31/2017

Dynamics NAV 2013

80437 A C/Side Solution Development in English 3/31/2017

Microsoft Dynamics NAV 2013

80438 A Installation and Configuration in English 3/31/2017

Microsoft Dynamics NAV 2013

80439 A Introduction in Microsoft Dynamics English 3/31/2017

NAV 2013
 Course Version Title Language Retirement
number date

80440 A Trade in Microsoft Dynamics NAV English 3/31/2017

2013

80534 A Finance Essentials in Microsoft English 3/31/2017

Dynamics NAV 2013

80535 A Finance Advanced in Microsoft English 3/31/2017

Dynamics NAV 2013

80540 A Installation and Configuration in English 3/31/2017

Microsoft Dynamics GP 2013

80549 A Data Upgrade and Code Upgrade to English 3/31/2017

Microsoft Dynamics NAV 2013

80550 A Manufacturing in Microsoft Dynamics English 3/31/2017

NAV 2013

80571 A Introduction to Microsoft Dynamics English 3/31/2017

GP 2013

80572 A General Ledger in Microsoft English 3/31/2017

Dynamics GP 2013

80573 A Payables Management in Microsoft English 3/31/2017

Dynamics GP 2013

80574 A Receivables Management in English 3/31/2017

Microsoft Dynamics GP 2013

80575 A Bank Reconciliation in Microsoft English 3/31/2017

Dynamics GP 2013

80576 A Fixed Assets in Microsoft Dynamics English 3/31/2017

GP 2013

80450 A Delivering Microsoft Dynamics English 3/31/2017

Solutions with Sure Step

Courseware retirements on December 31, 2016

Course Version Title Language Retirement

number date

80317 B Project Advanced in Microsoft English 12/31/2016

Dynamics AX 2012 R2
Course Version Title Language Retirement
number date

80427 A Warehouse Management in Microsoft English 12/31/2016

Dynamics AX 2012

80428 A SQL Optimization for Microsoft English 12/31/2016

Dynamics AX 2012

80460 A Finanzdaten I in Microsoft Dynamics German 12/31/2016

AX 2012

80461 A Finances I dans Microsoft Dynamics French 12/31/2016

AX 2012

80462 A Contabilità I in Microsoft Dynamics Italian 12/31/2016

AX 2012

80463 A Operaciones financieras I de Spanish 12/31/2016

Microsoft Dynamics AX 2012

80464 A Operaciones financieras II de Spanish 12/31/2016

Microsoft Dynamics AX 2012

80465 A Finanzdaten II in Microsoft Dynamics German 12/31/2016

AX 2012

80466 A Contabilità II in Microsoft Dynamics Italian 12/31/2016

AX 2012

80467 A Finances II dans Microsoft Dynamics French 12/31/2016

AX 2012

80468 A Anlagevermögen in Microsoft German 12/31/2016

Dynamics AX 2012

80469 A Cespiti in Microsoft Dynamics AX Italian 12/31/2016

2012

80470 A Activos fijos de Microsoft Dynamics Spanish 12/31/2016

AX 2012

80471 A Immobilisations dans Microsoft French 12/31/2016

Dynamics AX 2012

80472 A Installation und Konfiguration in German 12/31/2016

Microsoft Dynamics AX 2012

80473 A Installation et configuration pour French 12/31/2016

Microsoft Dynamics AX 2012
Course Version Title Language Retirement
number date

80474 A Installazione e configurazione di Italian 12/31/2016

Microsoft Dynamics AX 2012

80475 A Instalación y configuración de Spanish 12/31/2016

Microsoft Dynamics AX 2012

80484 A Introducción a Microsoft Dynamics Spanish 12/31/2016

AX 2012

80485 A Présentation de Microsoft Dynamics French 12/31/2016

AX 2012

80486 A Introduzione a Microsoft Dynamics Italian 12/31/2016

AX 2012

80487 A Einführung in Microsoft Dynamics AX German 12/31/2016

2012

80497 A Producción y logística de fabricación Spanish 12/31/2016

en procesos de Microsoft Dynamics
AX 2012

80498 A Traitement de la production et French 12/31/2016

logistique Microsoft Dynamics AX
2012

80499 A Elaborazione della logistica e della Italian 12/31/2016

produzione in Microsoft Dynamics AX
2012

80500 A Microsoft Dynamics AX 2012 German 12/31/2016

Fertigungsverarbeitung - Produktion
und Logistik

80509 A Concetti di base della supply chain in Italian 12/31/2016

Microsoft Dynamics AX 2012

80510 A Base de la cadena de suministros de Spanish 12/31/2016

Microsoft Dynamics AX 2012

80511 A Grundkenntnisse der Lieferkette in German 12/31/2016

Microsoft Dynamics AX 2012

80512 A Base de la chaîne logistique dans French 12/31/2016

Microsoft Dynamics AX 2012

80513 A Distribuzione e commercio in Italian 12/31/2016

Microsoft Dynamics AX 2012
Course Version Title Language Retirement
number date

80514 A Distribución y comercio de Microsoft Spanish 12/31/2016

Dynamics AX 2012

80515 A Handel und Logistik in Microsoft German 12/31/2016

Dynamics AX 2012

80516 A Distribution et commerce dans French 12/31/2016

Microsoft Dynamics AX 2012

80517 A Éléments de projet avancés dans French 12/31/2016

Microsoft Dynamics AX 2012

80518 A Projektkostenrechnung II in Microsoft German 12/31/2016

Dynamics AX 2012

80519 A Conceptos avanzados de gestión de Spanish 12/31/2016

proyectos en Microsoft Dynamics AX
2012

80520 A Elementi avanzati dei progetti in Italian 12/31/2016

Microsoft Dynamics AX 2012

80521 A Projektkostenrechnung I in Microsoft German 12/31/2016

Dynamics AX 2012

80522 A Base de projet dans Microsoft French 12/31/2016

Dynamics AX 2012

80523 A Conceptos básicos de gestión de Spanish 12/31/2016

proyectos en Microsoft Dynamics AX
2012

80524 A Elementi essenziali dei progetti in Italian 12/31/2016

Microsoft Dynamics AX 2012

80554 A Microsoft Dynamics AX 2012 中的开 Simplified 12/31/2016

发I Chinese

80557 A Microsoft Dynamics AX 2012 中的财 Simplified 12/31/2016

务 II Chinese

80558 A Microsoft Dynamics AX 2012 中的开 Simplified 12/31/2016

发 II Chinese

80560 A Microsoft Dynamics AX 2012 中的固 Simplified 12/31/2016

定资产 Chinese

80563 A Microsoft Dynamics AX 2012 中的分 Simplified 12/31/2016

销和贸易 Chinese
 Course Version Title Language Retirement
number date

80564 A 安装和配置 Microsoft Dynamics AX Simplified 12/31/2016

2012 Chinese

80565 A Microsoft Dynamics AX 2012 中的供 Simplified 12/31/2016

应链基础 Chinese

80569 A Microsoft Dynamics AX 2012 中的财 Simplified 12/31/2016

务I Chinese

Courseware retirements on October 31, 2016

Course Version Title Language Retirement

number date

10983 A Upgrading Your Skills to Windows English 10/31/2016

Server 2016

20497 A Software Testing with Visual English 10/31/2016

Studio 2013

Courseware retirements on August 15, 2016

Course Version Title Language Retirement

number date

10968 B Designing for Office 365 English 8/15/2016

Infrastructure

Courseware retirements on August 1, 2016

Course Version Title Language Retirement

number date

10747 D Administering System Center 2012 English 8/1/2016

Configuration Manager

Courseware retirements on June 24, 2016

Download the complete list of retiring e-learning courses.

Courseware retirements on June 15, 2016

 Course Version Title Language Retirement
number date

20346 D Managing Office 365 Identities English 6/15/2016

and Services

Courseware retirements on April 18, 2016

Course Title Language Retirement

number date

38 Office 2013 and Office 365 Japanese 4/18/2016

Demonstration Sessions

37 Office 2013 and Office 365 Spanish 4/18/2016

Demonstration Sessions

36 Office 2013 and Office 365 German 4/18/2016

Demonstration Sessions

35 Office 2013 and Office 365 Russian 4/18/2016

Demonstration Sessions

34 Office 2013 and Office 365 Brazilian, 4/18/2016

Demonstration Sessions Portuguese

33 Office 2013 and Office 365 Chinese (Simplified) 4/18/2016

Demonstration Sessions

32 Office 2013 and Office 365 French 4/18/2016

Demonstration Sessions

31 Office 2013 and Office 365 English 4/18/2016

Demonstration Sessions

23 Windows 8 Demonstration Sessions English 4/18/2016

22 Office 2010 Running Start: Dutch 4/18/2016

Demonstration Sessions

21 Office 2010 Running Start: Korean 4/18/2016

Demonstration Sessions

20 Office 2010 Running Start: Russian 4/18/2016

Demonstration Sessions

19 Office 2010 Running Start: Chinese (Traditional) 4/18/2016

Demonstration Sessions

18 Office 2010 Running Start: Chinese (Simplified) 4/18/2016

Demonstration Sessions
 Course Title Language Retirement
number date

17 Office 2010 Running Start: Brazilian Portuguese 4/18/2016

Demonstration Sessions

16 Office 2010 Running Start: Chinese (Simplified), 4/18/2016

Demonstration Sessions Italian

15 Office 2010 Running Start: Spanish 4/18/2016

Demonstration Sessions

14 Office 2010 Running Start: Japanese 4/18/2016

Demonstration Sessions

13 Office 2010 Running Start: French 4/18/2016

Demonstration Sessions

12 Office 2010 Running Start: German 4/18/2016

Demonstration Sessions

11 Office 2010 Running Start: English 4/18/2016

Demonstration Sessions

Courseware retirements on December 31, 2015

Download the complete list of retiring instructor-led courses.

Courseware retirements on August 31, 2015

Course Version Title Language Retirement

number date

2148 A Microsoft Windows Server 2003 環境の Japanese 8/31/2015

管理

2166 A Microsoft Windows Server 2003 環境の Japanese 8/31/2015

保守

6194 B ネットワーク インフラストラクチャお Japanese 8/31/2015

よび Active Directory テクノロジ スキ
ルの Windows Server 2008 へのアップ
デート

6195 B アプリケーション インフラストラクチ Japanese 8/31/2015

ャ テクノロジ スキルの Windows
Server 2008 へのアップデート

6746 A Windows Server 2008 におけるインタ Japanese 8/31/2015

ーネット インフォメーション サービス
 Course Version Title Language Retirement
number date

の構成およびトラブルシューティング

6749 A Windows Server 2008 のサーバーの計 Japanese 8/31/2015

画と管理

6858 A Windows Server 2008 Active Directory Japanese 8/31/2015

の基礎

10703 A Microsoft SharePoint 2010 の構成およ Japanese 8/31/2015

び管理

10713 A Microsoft Visual Studio 2010 による Japanese 8/31/2015

Web アプリケーションの開発

10775 A Administering Microsoft SQL Server English 8/31/2015

2012 Databases

50430 B Administering Team Foundation Server English 8/31/2015

2010

50523 A Deploying the Optimized Desktop with English 8/31/2015

Windows 7 and Office 2010

Courseware retirements on June 30, 2015

Download the complete list of retiring instructor-led learning courses.

Courseware retirements on January 31, 2015

Course Version Title Language Retirement

number date

10774 A Querying Microsoft SQL Server 2012 English 1/31/2015

10776 A Developing Microsoft SQL Server English 1/31/2015

2012 Databases

10777 A Implementing a Data Warehouse English 1/31/2015

with Microsoft SQL Server 2012

10778 A Implementing Data Models and English 1/31/2015

Reports with Microsoft SQL Server
2012

Courseware retirements on October 31, 2014

 Course Version Title Language Retirement
number date

10750 A Monitoring and Operating a Private English 10/31/2014

Cloud with System Center 2012

10751 A Configuring and Deploying a Private English 10/31/2014

Cloud with System Center 2012

Courseware retirements on August 25, 2014

Course Version Title Language Retirement

number date

1303 A Mastering Microsoft Visual Basic 6 English 8/25/2014

Fundamentals

2147 B Managing a Microsoft Windows Brazilian, 8/25/2014

Server 2003 Environment Portuguese

2165 B Maintaining a Microsoft Windows Brazilian, 8/25/2014

Server 2003 Environment Portuguese

2186 A Implementing, Managing, and Brazilian, 8/25/2014

Maintaining a Microsoft Windows Portuguese
Server 2003 Network Infrastructure:
Network Services

2524 C Developing XML Web Services Using English 8/25/2014

Microsoft ASP.NET

2934 A Deploying and Managing Business English 8/25/2014

Process and Integration Solutions
Using Microsoft BizTalk Server 2009
R2

6463 A Visual Studio 2008: ASP.NET 3.5 English 8/25/2014

6464 A Visual Studio 2008: ADO.NET 3.5 English 8/25/2014

10953 A HTML5 Programming English 8/25/2014

Courseware retirements on December 31, 2013

Course Version Title Language Retirement

number date

2071 B Querying Microsoft SQL Server 2000 English 12/31/2013

with Transact-SQL
Course Version Title Language Retirement
number date

2262 B Supporting Users Running English 12/31/2013

Applications on a Microsoft
Windows XP Operating System

2779 B Implementing a Microsoft SQL English 12/31/2013

Server 2005 Database

2780 B Maintaining a Microsoft SQL Server English 12/31/2013

2005 Database

2781 A Designing Microsoft SQL Server English 12/31/2013

2005 Server-Side Solutions

2782 A Designing Microsoft SQL Server English 12/31/2013

2005 Databases

2783 B Designing the Data Tier for English 12/31/2013

Microsoft SQL Server 2005

2784 A Tuning and Optimizing Queries English 12/31/2013

Using Microsoft SQL Server 2005

2786 B Designing a Microsoft SQL Server English 12/31/2013

2005 Infrastructure

2787 A Designing Security for Microsoft English 12/31/2013

SQL Server 2005

2788 A Designing High Availability English 12/31/2013

Database Solutions Using Microsoft
SQL Server 2005

2789 B Administering and Automating English 12/31/2013

Microsoft SQL Server­2005
Databases and Servers

2790 A Troubleshooting and Optimizing English 12/31/2013

Database Servers Using Microsoft
SQL Server­2005

2791 A Implementing and Maintaining English 12/31/2013

Microsoft SQL Server 2005 Analysis
Services

2792 A Implementing and Maintaining English 12/31/2013

Microsoft SQL Server 2005
Integration Services
Course Version Title Language Retirement
number date

2793 A Implementing and Maintaining English 12/31/2013

Microsoft SQL Server 2005
Reporting Services

2794 A Designing a Business Intelligence English 12/31/2013

Solution for the Enterprise Using
Microsoft SQL Server 2005

2795 A Designing an ETL Solution English 12/31/2013

Architecture using Microsoft SQL
Server 2005 Integration Services

2796 A Designing an Analysis Solution English 12/31/2013

Architecture Using Microsoft SQL
Server 2005 Analysis Services

2797 A Designing a Reporting Solution English 12/31/2013

Architecture using Microsoft SQL
Server 2005 Reporting Services

4742 B Maintenance d'une base de French 12/31/2013

données Microsoft SQL Server 2005

4744 B Verwalten einer Microsoft SQL German 12/31/2013

Server 2005-Datenbank

6203 A Microsoft SQL Server 2005 数据库维 Chinese 12/31/2013

护 (Simplified)

6420 B Fundamentals of Windows Server English 12/31/2013

2008

6449 A Внедрение базы данных Microsoft Russian 12/31/2013

SQL Server 2005

6450 A Обслуживание базы данных Russian 12/31/2013

Microsoft SQL Server 2005

6451 B Planning, Deploying and Managing English 12/31/2013

Microsoft System Center
Configuration Manager 2007

10159 A Updating Your Windows Server 2008 English 12/31/2013

Technology Skills to Windows Server
2008 R2

10325 A Automating Administration with English 12/31/2013

Windows PowerShell 2.0
 Course Version Title Language Retirement
number date

10337 A Updating Your Microsoft SQL Server English 12/31/2013

2008 BI Skills to SQL Server 2008 R2

40005 B First Look Clinic: Windows Server English 12/31/2013

2012

40006 B Hands On Lab: Windows Server English 12/31/2013

2012

Courseware retirements on September 30, 2013

Course Version Title Language Retirement

number date

2282 A Designing a Microsoft Windows Server English 9/30/2013

2003 Active Directory and Network
Infrastructure

6434 A Automating Windows Server 2008 English 9/30/2013

Administration with Windows
PowerShell

2273 B Managing and Maintaining a Microsoft English 9/30/2013

Windows Server 2003 Environment

2278 B Planning and Maintaining a Microsoft English 9/30/2013

Windows Server 2003 Network
Infrastructure

2279 B Planning, Implementing, and English 9/30/2013

Maintaining a Microsoft Windows
Server 2003 Active Directory
Infrastructure

Revisions and associated retirements

Microsoft occasionally combines courses or revises courses in such a way as to

warrant the retirement of older, different courseware. This list communicates the
connection between new, revised courses and any retiring courses that are
associated with them.
 Retiring Version Title Language Notes
June 30
Course
number

6428 A Configuring and English Replaced by Course 6439:

Troubleshooting Configuring and
Windows Server 2008 Troubleshooting Windows
Terminal Services Server 2008 Application
Infrastructure

6429 A Configuring and English Replaced by Course 6439:

Managing Windows Configuring and
Media Services for Troubleshooting Windows
Windows Server 2008 Server 2008 Application
Infrastructure

6437 A Designing a Windows English Replaced by Course 6435B:

Server 2008 Designing Windows Server
Applications 2008 Network and
Infrastructure Applications Infrastructure

Retired courseware: Online learning

Courseware retirements on December 29, 2017
Download the complete list of retiring SA e-learning courses.
Download the complete list of retiring MSIA e-learning courses.

Courseware retirements on August 15, 2017

Course number Title Language Retirement date

47003 Windows Server 2012 Jumpstart English 8/15/2017

Courseware retirements on June 30, 2017

Download the complete list of retiring SA e-learning courses.
Download the complete list of retiring MSIA e-learning courses.

Courseware retirements on June 30, 2015

Download the complete list of retiring e-learning courses.

Courseware retirements on March 12, 2014

Download the complete list of retiring e-learning courses.

Retired courses: MOC On-Demand

All Microsoft Official Course (MOC) On-Demand courses have been retired as of June
30, 2020. For a complete list of the retired courses, visit: MOC On-Demand Courses are
Retired.

Frequently asked questions about course and

MOC On-Demand retirement
What criteria are used to determine that a course should be retired?

Typically, a course will be retired in one of the following scenarios:

The course has been replaced. A new course is released which replaces one or
more previous courses and which covers the material in a substantially new
manner.
If the technology covered in a course is no longer supported by Microsoft, the
course will typically be retired.
Business decisions related to the success of a course or the costs of keeping a
course up to date may lead to retirement.
The certification is retired. If the course was designed for a certification that is no
longer offered, the course may be retired.
Courses that are offered by non-Microsoft authors through the community-
authoring program may be retired for any reason, at the author’s request.
Quality concerns may result in course retirement. If quality concerns are identified
with a course, it may be retired until the quality can be improved.

How will I know if a course is retired?

Microsoft publishes a quarterly list of courses that are retired and those that are
scheduled for retirement within the next three to six months. Retirement
announcements are shared through communications with training partners, trainers,
vendors, and other interested audiences. The course descriptions on the Microsoft
Training Catalog and the Courseware Library Catalog are updated with an
announcement of the retirement date.

How can I purchase a course after its retirement date?

After their retirement date, courses are no longer sold. The retirement date is published
through the catalog webpage for each course and through regular communication
channels for each audience. On the effective retirement date, the courseware is marked
as no longer for sale. To avoid confusion, the course remains listed as not for sale for a
period of time after the effective retirement, until it is archived and removed from the
catalog entirely.
Can I purchase the digital version of a course before retirement and download or use
it after the retirement date?

After the course is retired, you no longer have access to download it. If you downloaded
or received the courseware prior to the retirement date, you may use it according to the
licensing terms.

What happens to retired courses that were assigned to me, prior to their retirement,
in my Learning Plan and/or added under the “My Courses” section?

You will continue to see these courses in the “My Courses” section after their retirement
but attempting to launch a retired course will result in an error message.

If I did not complete a course before its retirement, will I be allowed to complete it
after it has been retired?

No. After a course is retired, you can no longer access it.

How will course activity reports reflect in-progress courses at the time of their
retirement?

The course activity reports reflect your progress on a course at the time of its retirement.
For example, if a course is at 60% completion by a user when the course is retired, the
course activity reports will show 60% completion progress. The completion percentage
of a course cannot be changed after a course is retired.

Will I still be able to find a retired course on the online learning site?

No. Retired courses no longer appear in search results or in the course catalog.
Offers
Article • 09/19/2023

Exam Replay
In partnership with Pearson VUE, we offer a special package called Exam Replay. Exam
Replay gives you a second chance to pass your certification exam. If you don’t pass on
your first try, don’t worry, just polish your skills and retake the exam if needed.

This offer includes:

One Microsoft Certified Professional Certification exam voucher.

One retake of that same exam.

Buy Exam Replay now.

Important notes about this offer

The certification exam and the retake must be scheduled and taken within 12
months of purchase.
You cannot schedule your retake until you have taken and failed to pass the initial
exam.
You can take the exams online with this offer.

If you need help purchasing or redeeming this offer

Please contact the Pearson VUE team.

Special offers for students

Visit: Student discounts.
Cloud Games
Article • 04/29/2024

As part of our commitment to continuous improvement and innovation, we decided to

retire Cloud Games. Effective April 29, 2024, this product is no longer available for use or
support.

As technology evolves, so do our solutions. We believe that retiring Cloud Games allows
us to focus on delivering even more value to our customers. Our team is developing
exciting new products, and in the meantime, we encourage you to explore these
alternatives.

Thank you for being a part of our journey. We appreciate your trust and look forward to
serving you with our cutting-edge products.
About beta Certification exams
Article • 10/25/2023

We work hard to ensure our exams are technically accurate and relevant to real-life
workplace situations, and beta exams are a critical part of our development process.
When you take an exam in its beta form, your results provide useful information to
evaluate the quality of the exam and its questions.

How to participate
We need approximately 400 beta test-takers to ensure a valid, reliable evaluation of the
knowledge and skills needed for success. To ensure we have enough qualified people
take the exam as quickly as possible, we offer a limited number of discounted seats
during a 3–4-week window. We’ll post announcements for upcoming beta exams with
an eighty percent discount code on the Microsoft Learn blog . Use of this code is on a
first come, first served basis, and the available discounted seats for beta exams often fill
quickly. If you want to take advantage of the discount, monitor the Microsoft Learn blog
and register as soon as possible.

Note: If you miss the discount opportunity, you can still take a beta exam at full price.

How the discount works

Candidates who register for and take the exam using the eighty percent discount code
receive a twenty-five percent discount from the exam provider on their next exam once
rescoring is complete--approximately two weeks after the exam goes live. Twenty-five
percent discount vouchers will be sent to the email address used to register for the
exam. If you don’t receive your twenty-five percent discount voucher within six weeks of
the exam live date, contact the exam delivery provider’s customer support.

Note: If you pay for the beta exam using any other method (e.g., you pay for the exam
yourself or use a voucher), you are not eligible for the twenty-five percent discount
voucher. This is not a benefit of simply taking the beta exam.

Increase your chance of taking the discounted

beta exam
To increase your chance for securing a discounted seat in a beta exam, consider adding
yourself to our SME Profile database . Qualified participants will receive an email
containing a different code from the one posted on the blog. Although the seats are
limited with this code as well, because the group of people who have access to it is
smaller, the probability of getting a seat with this code is higher than with the one you’ll
find on the Microsoft Learn blog.

For some exams, we have many more qualified candidates in the SME Profile database
than we have available seats. In these cases, we randomly select an appropriate number
of qualified candidates and send an invitation. If you aren’t selected, you can still
participate by using the code in the Microsoft Learn blog if seats are available.

If you don’t get the discount but still want to

participate in the beta
We understand some candidates may want to take the exam early to meet job
requirements, career growth needs, or demonstrate they are early adopters of (and
competent in) the covered technology. If you’d like to take the beta exam but did not
get a discounted seat, you may take the exam by registering and paying regular price.

Keep in mind:

Only candidates who have experience with the technology should participate in
beta exams.
The code can only be used for exams delivered during that 3–4-week window. If
you attempt to schedule the exam outside that window, the code will not work.
Candidates located in China, India, Pakistan, or Türkiye are not eligible to
participate in beta exams for security reasons.

Pass the beta exam, earn a Certification

Passing a beta exam in the Certification path counts toward your Certification. You don’t
need to retake the exam in its final version. Make sure that you take another exam
within a year so you can take advantage of the 25 percent discount earned for taking
the beta exam through our discount program (if applicable).

If you don’t pass the beta exam, you must wait until the exam goes live to retake it. If
you’re interested in earning a Certification that requires successful completion of that
exam, you must wait to retake the exam at regular cost when it’s live, or apply the 25
percent discount you received for taking the beta exam through our discount program
(if applicable).
If you believe your beta score should be available (because it’s at least 10 days after the
exam is live), visit your Learn profile and choose Certifications from the profile menu. If
it’s not there, contact the exam delivery provider. If at least two weeks have passed since
the exam went live and your score hasn’t appeared in your Learn profile,
contact Certification support .

Preparing for a beta exam—with no prep

materials
The Exam Details page lists the skills to be assessed on the exam. Although our goal is
to provide some training materials prior to launching a beta exam, it’s not always
possible. People qualified to take beta exams are experienced in the job role, have
access to other resources, or have access to early releases of the technology. We
recommend consulting peers, community resources, and early-adopter articles for
preparation materials.

For more suggestions and ideas on how to prepare for beta exams without preparation
materials, see: Just How Does One Prepare for Beta Exams without Preparation
Materials?.

Beta exam scoring and results

When you complete a beta exam, you won’t receive a score immediately because the
scoring model for the exam is not yet finalized.

If you’ve taken a beta exam, you’ll receive your score about 10 days after the exam
becomes available worldwide or “goes live” -- approximately 10-12 weeks after the beta
period begins. This time reflects a comprehensive process including statistically
analyzing results and data, evaluating the performance of each question and reading
and evaluating all comments provided during the beta exam. As a result, you may not
receive a score for 14 weeks depending on when in the beta process you took the exam.
Please note that the beta exam process and the time it takes to receive your results may
vary.

About Applied Skills beta assessment labs

We work hard to ensure our Applied Skills assessment labs are technically accurate and
relevant to real-life workplace situations, and we perform a beta process similar to what
we do for Certification exams. Currently, however, this process is not publicly available.
Exam development
Article • 09/19/2023

About exam development

Microsoft Certification exams are carefully developed with input from industry
professionals to reflect the skills needed to be successful in critical job roles that
leverage Microsoft technology to support an organization’s digital transformation
objectives.

These are the steps we take as we develop each exam:

1. Define the skill domain. Experts identify the critical tasks performed within specific
job roles or functions that leverage Microsoft technologies and solutions.
2. Define the distribution of skills on the exam. The skills identified in step one are
evaluated by additional technical and job experts from around the world. Their
evaluation becomes the blueprint that defines the distribution of questions across
the skill domain.
3. Write the exam questions. Subject matter experts (SMEs) write exam questions to
measure the critical skills according to the distribution defined by the blueprint
created in step two.
4. Evaluate the accuracy, clarity, appropriateness, etc. of each question (alpha review).
A panel of experts who did not write the questions reviews each one for technical
accuracy, relevance, and alignment to the skill domain during the alpha review.
5. Beta test the questions. The alpha-reviewed questions are then pilot tested in an
exam-like situation known as a “beta exam.” This ensures that only the best
content is included in the live exam. Visit: Beta exams for more information.
6. Finalize the question pool. The results of the beta exam are psychometrically
analyzed for factors such as difficulty, ability to differentiate high and low
performers, reliability, and more. Only those questions that meet Microsoft’s
psychometric criteria will appear on the live exam.
7. Set the cut score. A panel of experts works with Microsoft’s psychometrician to
determine a passing score. This score is based on the skills needed to be
considered competent in the skill domain in relation to the difficulty of the
questions included on the exam.
8. The exam is available worldwide through our exam delivery partners who
administer the certification exam. The exam can be taken at testing centers
worldwide or through online proctoring where available.
9. Sustain/maintain over the life of the exam. Microsoft monitors the psychometric
performance of the exams throughout their lifetime, ensuring that they continue to
be valid and reliable measures of the skill domain. Questions that no longer
perform psychometrically are removed, and new questions are added as features
and functionality are updated and/or to replace questions removed for
psychometric reasons or because of changes in the technology. Sometimes exams
are retired. Visit: Exam retirement to learn more.
Certifications for students
Article • 11/26/2024

Student discounts
We’re pleased to offer academic pricing on Microsoft Certification exams in most
countries/regions (except India and China). To qualify, identify yourself as a student in
your certification profile and verify your academic status. Once verified, you’ll receive the
student discount when registering for an exam.

Identify yourself as a student in your

certification profile
1. Login to your Learn Profile and begin the interest survey.

2. Select "Career Paths".

3. Select "Student".
 4. Complete the rest of the Interest Survey and click "Finished" when completed.

Get help with student discounts

Visit: Certification support.
College credit for certification exams
Article • 07/15/2024

Earn college credit

Students may receive college credit after completing the requirements for earning some
Microsoft Certifications. All eligible Microsoft certifications is listed at
https://aka.ms/ACECollegeCredit .

ACE college credit

The American Council on Education (ACE) is a membership organization for U.S.
accredited, degree granting institutions that mobilizes the higher education community.
ACE is a nationally recognized leader in the evaluation of workforce and military
training, providing standards, practices, and tools that higher education institutions rely
on.

Many colleges and universities across the nation, including two-year, four-year, public,
and private colleges and universities recognize ACE credit recommendations, like
Microsoft certifications, as applicable toward a post-secondary degree or certificate.

ACE has reviewed and established credit recommendations for several Microsoft
Certification exams. You can see the full list at https://aka.ms/ACECollegeCredit

For more information about ACE, visit https://www.acenet.edu/Programs-

Services/Pages/Credit-Transcripts/Students.aspx .

How to send an official transcript to your

college or university?
Most institutions consider a certification or transcript official only if it comes from the
organization awarding the certification. In other words, you shouldn't email a copy or
attachment of your certification or transcript. Instead, you must send your Microsoft
Learn transcript via a verifiable link to your college or university.

To apply for certification credit hours for your Microsoft Certification, you'll need to
email the following information to your school:

1. a link to the applicable certification exam title and

2. a verifiable link to your official Microsoft Learn transcript.
To do this:

1. Contact your college or university to determine the appropriate recipient and

necessary contact information for receiving your Microsoft Learn transcript.
2. Sign into your Learn profile (or create a Microsoft Learn profile if you haven't).
3. Select “Transcript” from the menu on the left.
4. Select “Transcript Settings” and then select “Show legal name” and “Show contact
email.”
5. If you are sharing a link for the first time, select “Share link” and then select “Create
link.” If you’ve previously generated a link, select “Copy link.”
6. Paste the link to your Microsoft Learn transcript into an email addressed to the
appropriate contact at your college or university. Before sending the email, please
refer to the ACE reviewed Microsoft certification exam at
https://aka.ms/ACECollegeCredit) and copy the link for the exam title
corresponding to the credential you have earned. Make sure to include this
certification exam link in the email to your college or university, along with the link
to verify your Microsoft Learn transcript.

Frequently Asked Questions:

How do I receive college credit for a Microsoft Certification?

The American Council on Education (ACE) has reviewed and established credit
recommendations for select Microsoft Certifications . Upon earning a credential for an
ACE recommended exam, you can send a verifiable link of your official Microsoft Learn
transcript to your ACE member college or university and request credit for your
certification.

Can I email a copy of my transcript as an

attachment to my college or university?
No. You should send a verifiable link to your official Microsoft transcript to request
credit. Most institutions consider a transcript official only if it comes from the
organization awarding the certification.

Can I still use my Credly transcripts to request

college credit for my Microsoft Certification?
Only certifications earned and claimed on Credly prior to June 30, 2023, will be available
on the Credly transcripts for sharing.

How do I know if my college or university is an

ACE member school?
Check the ACE Members and Associates Directory .

Do colleges and universities accept ACE credits

if they aren't an ACE member school?
Yes. Membership isn't required to accept ACE credit recommendations. Many colleges
and universities accept ACE credit recommendations as transfer credit! You should check
with the admissions or registration team at your school of choice to determine their
acceptance policies.
Credential expiration policies
Article • 07/15/2024

Role-based and specialty Certifications expiry

Microsoft role-based (associate and expert) and specialty Certifications are valid for one
(1) year from the date that you complete all requirements to earn that Certification.

To prevent your Certification from expiring you must renew the Certification before the
Certification expiration date. For more information about Certification renewals, visit
Renew your Certification. After the Certification expires, you will no longer be able to
renew that Certification and will need to re-earn the Certification by passing all the
required exam(s).

Fundamentals Certifications expiry

Microsoft fundamentals Certifications do not expire.

Other Microsoft Certifications expiry

MOS, MTA, MCSA, MCSD, MCSE, and MCE Certifications do not expire.

Beta exam Certification expiry

If you passed a beta exam and earned a Certification as a result, your Certification
achievement and expiration dates will be based on the date that your beta exam was
rescored (approximately 10 days after it goes live). This ensures that you have sufficient
time to renew your Certification after earning it.

Applied Skills credential expiry

Microsoft Applied Skills credentials do not expire.

Expiration of Certification and Applied Skills

credentials based on technology changes
Technology is evolving, and some Certifications and Applied Skills become outdated and
obsolete. To ensure that all Microsoft credentials remain relevant, valid, and meaningful,
Microsoft reserves the right to retire exams, Certifications, and Applied Skills credentials
at any time.

When a credential is retired, it will no longer be available for new candidates to earn.
However, the credential will remain in the Active section of your transcript until it expires
(if it has an expiration date) or for two years following the retirement of the credential (if
it doesn’t have an expiration date).
Challenging a Certification exam or
renewal assessment item or an
assessment lab task
Article • 10/25/2023

Microsoft Certification exams, certification renewal assessments, and Applied Skills

assessment labs are designed to ensure that candidates who earn and maintain our
credentials have demonstrated the required proficiency level across the skill domain.
Each Microsoft Certification exam, renewal assessment question, and assessment lab
task is carefully reviewed by a panel of technical and job experts for technical accuracy,
clarity, and relevance. If you believe that a question on a Microsoft Certification exam or
renewal assessment or an assessment lab task is inaccurate, you may request an
evaluation of the question or task via the challenge process, designed to help identify
and correct problematic questions and tasks. However, even if a question or task are
flawed in some way, we cannot assume that you would have answered it correctly if it
had not had that flaw, therefore most challenges do not result in a change in your exam
or assessment result.

Criteria for accepting a challenge:

The certification exam, renewal assessment, or assessment lab must have been
taken within the last 15 calendar days (not business days).
You are challenging a specific item on the exam or renewal assessment or task on
the assessment lab.

Challenges will not be accepted for the

following criteria:
Challenges to the entire exam, renewal assessment, or assessment lab.
Challenges based on study materials (practice tests, study guides, training
materials, etc.).
Challenges to the appropriateness of a question or task.
Submission is more than 15 calendar days (not business days) after the exam was
taken.
Challenges based on technical issues experienced at a testing center or on
Microsoft Learn.
 Challenges related to being unable to finish the exam or assessment lab as a result
of taking unscheduled breaks.
Challenges that are not submitted via this process.
Challenges to the scoring methodologies (e.g., The bar graph does not represent
my actual score.).
Challenges to the exam, renewal assessment, or assessment lab format (standard,
sort, adaptive).
Challenges to beta exams.

Challenge process:
1. Review our criteria for accepting and not accepting a challenge.
2. Complete and submit the challenge form .
3. The Microsoft Credentialing team will review your submission for completeness. If
incomplete, you will be asked to provide more information. If complete, the
Microsoft Credentialing team will review. A review takes approximately two weeks.
4. Once the review is complete, you will be notified of the outcome.

Thank you for your interest in helping make Microsoft Certification exams, Certification
renewals, and Applied Skills assessment labs as valid and relevant as possible.

If you would like to provide feedback about a Practice Assessment, do not use the item
challenge process. Use the Practice Assessment feedback form instead.
Exam and assessment lab security policy
Article • 10/25/2023

About exam and assessment lab security

We make every attempt to ensure the security of our credentials and testing process. As
part of this, we will take actions such as banning candidates, revoking scores and
credentials, and asking candidates to retake exams and assessment labs if we suspect
fraudulent activity.

Ethical Conduct
The purpose of the Microsoft Credentials Program is to determine a person’s ability to
perform a specific job role or a set of tasks. Accordingly, all candidates are expected to
pass the exam or assessment lab on their own merit without assistance from another
person or entity (BOT, AI assistance) and are expected to maintain confidentiality of the
validation content. Candidates are expected to abide by these ethical standards and to
read, understand, and comply with our security rules. The obligation to abide by these
ethical standards includes a commitment to honesty, truthfulness, full disclosure,
accuracy, fairness, and integrity in all matters pertaining to the exam or assessment lab.

Microsoft Candidate Agreements

The Microsoft Certification Program requires candidates to accept the terms of a
Microsoft Certification Exam Candidate Agreement before taking an exam, and the
Microsoft Applied Skills Program requires candidates to accept the terms of a Microsoft
Applied Skills Assessment Lab Candidate Agreement before attempting an Applied Skills
assessment lab.

These agreements legally require candidates to keep information related to exam or

assessment lab content confidential. Requiring the acceptance of the Agreement helps
protect the security of Microsoft Certification exams, Applied Skills assessment labs, and
the integrity of the Microsoft Credentials Program by legally discouraging piracy and/or
unauthorized use of exam content.

Confidentiality of exam and assessment lab

content
All content on exams and assessment labs represents confidential intellectual property
of Microsoft. Obtaining, using, or distributing this content is strictly prohibited,
regardless of the method employed (memorization, recording, copying, or other means).
This prohibition includes discussion, distribution, or online posting of remembered
assessment topics or solutions, in whole or in part. The use or sharing of any exam or
assessment lab content violates the rules of conduct of the Microsoft Credentials
Program. Such activities could provide an unfair advantage and threaten the validity and
credibility of the program.

Microsoft Certification exam testing center

security
Staff at testing centers are provided with security policies that must be enforced to
acquire and maintain testing center status. Ongoing inspections ensure that each testing
center maintains the security outlined by Microsoft and the exam delivery provider. In
addition, proctors at testing centers are authorized to immediately take appropriate
measures against candidates who violate testing rules. If you have concerns about the
security of your exam experience, complete this form .

To ensure the security of Microsoft Certification exams, testing center administrators

ensure that the identification provided is appropriate and verify that it is the ID of the
person who appeared to take the exam; walk through the testing area periodically; keep
partitions between testing stations; remove crib sheets, electronic devices, and other
unauthorized materials, and prevent the removal of exam content in any shape or form.
In addition, test center administrators and proctors cannot provide any type of aid
regarding any exam question. They can help resolve technical issues but cannot assist in
the understanding or answering of any exam question.

Microsoft may suspend testing at any test center where security problems are
suspected, including any test centers that might be affiliated with those under suspicion.

Testing center appeal process

Testing center owners can appeal a site closure by submitting an appeal to
[email protected].

Certification exam unscheduled breaks security

You may take unscheduled breaks during all exams, except Microsoft Office Specialist
(MOS) exams, without requesting them in advance through the accommodation request
process. However, Microsoft’s security policies apply while you are on break. This means
that you cannot access any unauthorized materials during your break. If the proctor sees
you doing so, your exam will be revoked. To learn more about prohibited behaviors
during exams, review the OnVUE guide .

Identification (ID) requirements for taking

Microsoft exams
All test takers are required to present one form of original (no photocopies), valid
(unexpired) government issued ID with name, photo, and signature. The first and the last
name that the test taker uses to register must match exactly the first and last name on
the ID that is presented on test day.

For additional information, refer to the Pearson VUE ID Policy .

Microsoft Certification exam out-of-

country/region testing
To sit for a Microsoft Certification exam at a testing center in India, China, or Pakistan,
you must be a legitimate resident of that country. If you are a legitimate resident of one
of these countries, testing centers are required to confirm and record that you have
shown documented proof that you are a legitimate resident of that specific country. To
verify country of residence status, you are required to present one form of an original
(no photocopies), valid (unexpired) government issued ID with your name, photo, and
signature.

If you are not a legitimate resident of India, China, or Pakistan, you will not be allowed
to sit for a Microsoft Certification exam within that country.

If you do not have an ID that meets the requirements of the ID policy and would like to
request an exception, or if you are a candidate testing outside your home
country/region, please contact Pearson VUE support . Any candidate exceptions to the
ID or out of country/region policy must be pre-approved by the Pearson VUE customer
service center at least three business days before the scheduled exam appointment.

Right of exclusion
Based on security and integrity concerns, Microsoft reserves the right to exclude specific
regions, countries, and testing centers from the Microsoft Credentials Program
altogether.
Data forensics
Microsoft will use data forensics (statistical evidence improper activity during an exam)
to cancel exam scores, revoke Certifications, ban candidates, close test centers, and take
any other appropriate action to protect the integrity of the Microsoft Credentials
Program.

Candidate retesting at request of Microsoft

Microsoft reserves the right to ask any candidate to retest for any suspected fraudulent
activity or anomalous testing patterns at any time.

Revoking Credentials and Candidate Bans

If a candidate violates any rule, policy, or term within the Microsoft Certification Exam
Candidate Agreement or the Microsoft Applied Skills Assessment Lab Candidate
Agreement, or engages in any misconduct that diminishes the security and integrity of
the Microsoft Credentials Program in any way, the candidate may be permanently
prohibited from taking any future credentials and may be banned from Microsoft’s
Credential Program. In addition, the candidate may have any credentials (Certifications
or Applied Skills) and scores revoked.

Examples of such misconduct, misuse, and fraud include, but are not limited to, the
following:

Using AI in any way during the exam or assessment lab.

Falsifying modifying, and/or altering the original results/score reports for any exam
or assessment lab record.
Using unauthorized material in attempting to satisfy credential requirements (this
includes using brain dump material and/or unauthorized publication of exam
questions or assessment lab tasks with or without answers).
Providing or accepting improper assistance.
Falsifying identity or impersonating another individual to gain access to or attempt
an exam or assessment lab.
Copying, publishing, disclosing, transmitting, selling, offering to sell, posting,
downloading, distributing in any way, or otherwise transferring, modifying, making
derivative works of, reverse engineering, decompiling, disassembling, or translating
any lab material in whole or in part, in any form or by any means, verbal or written,
electronic or mechanical, for any purpose.
Disclosing Microsoft intellectual property (IP).
 Disseminating actual exam or assessment lab content.
Using the exam or assessment lab content or platform in any manner that violates
applicable law or does not align with the requirements of the exam or assessment
lab.
Violating the retake policy.
Cheating during the exam (such as looking at the monitors of other exam takers,
using an unauthorized device, or looking at notes).
Bringing non-authorized items into the testing center during an exam session
(such as notes or unauthorized materials and electronic devices, such as cell
phones).
Violating the Microsoft Certification Exam Candidate Agreement or the Microsoft
Applied Skills Assessment Lab Candidate Agreement in any way.

Candidate appeal process

Candidates may appeal their ban by submitting an appeal to [email protected]
within 14 calendar days of receiving notice from Microsoft (as established by the date
the notification was sent by Microsoft). Any appeal requests submitted after that time
will not be reviewed or granted.

The Microsoft Worldwide Learning Security Team will review all submitted appeal
requests, conduct a thorough investigation of each specific case, and will communicate
directly with the candidate regarding the conclusion of the investigation and final
appeal decision.

A candidate may appeal a ban for falsifying a score report by submitting the original
report (no scans or electronic copies) to:

Microsoft Worldwide Learning Security Team

One Microsoft Way
Redmond, WA 98052

Examples of fraudulent activity

Fraudulent activity is anything that enables an unqualified candidate to pass an exam or
assessment lab. This type of egregious misconduct negatively affects the integrity of the
Microsoft Credentials Program. Examples of fraudulent activity include, but are not
limited to using AI to assist you during the exam or assessment lab, proxy testing, using
brain dump sites to prepare for the exam or assessment lab, stealing content to share
with others, falsifying score reports, etc.
Proxy testing is when someone takes an exam or assessment lab for another candidate.
Some companies offer proxy testing, guaranteeing that you will pass the exam or
assessment lab without having to take it. This is fraudulent activity.

A brain dump is a source, such as a website, that contains exam questions or assessment
lab content that has been fraudulently obtained with the intention to share it with or sell
it to other candidates. The content included in brain dumps is exactly the same or
substantially similar to what appears on the exam or assessment lab. Because the exam
or assessment lab content was fraudulently obtained, using this type of material to
prepare for or during an exam or assessment lab constitutes cheating. Brain dump
providers are in violation of Microsoft intellectual property rights and candidate
agreements. If you think you have discovered a brain dump site with Microsoft content,
please complete this form .

Falsified score reports are reports that Microsoft deems to be inauthentic or that deceive
or defraud others in any way. If Microsoft determines that a candidate has falsified a
score report, the candidate will be ineligible to take any future Microsoft exams and/or
assessment labs and his or her credentials may be revoked.
Exam and Applied Skills assessment lab
retake policies
Article • 10/25/2023

Microsoft Certification exam retake policy for

role-based, specialty, and fundamentals exams
If you don’t pass an exam the first time, you must wait 24 hours before retaking it.
A 14-day waiting period is imposed between all subsequent attempts (up to 5).
You may not take a given exam more than five (5) times within a 12-month period
from the first attempt. If you failed the exam 5 times, you’ll be eligible to retake it
again 12 months from the date of your first attempt.
You cannot retake an exam you’ve passed unless your Certification has expired.
You must pay to retake the exam (if applicable.)

Submit a request for an exam retake inside the

waiting period
You may request a waiver of the retake waiting period if you experienced internet
connectivity issues or equipment failure during the exam and a Pearson VUE case was
created. Waivers will not be granted for any other reason.

Waiver requests must include the Pearson VUE case number to confirm that you are
eligible.

To request the waiting period to be waived, please contact Training, Certification, and
Program Support (microsoft.com) . If you did not experience an internet connectivity
issue or equipment failure, you do not qualify for a waiver of the waiting period.

If you need assistance rescheduling your exam, please contact Pearson VUE Customer
Support - Customer service :: Microsoft :: Pearson VUE .

Microsoft Certified Educator (MCE) exam

retake policy
If you don’t pass a Microsoft Certified Educator (MCE) exam the first time, you
must wait 24 hours before retaking the exam.
 If you don’t pass the second time, you must wait seven (7) days before each
subsequent attempt (up to 5).
You may not take a given exam more than five (5) times within a 12-month period
from the first attempt. If you failed the exam 5 times, you’ll be eligible to retake it
again 12 months from the date of your first attempt.
You cannot retake an exam you’ve passed unless your Certification has expired.
You must pay to retake the exam (if applicable.)

Microsoft Office Specialist (MOS) exam retake

policy
If you don’t pass a Microsoft Office Specialist (MOS) exam the first time, you must
wait 24 hours before retaking it.
If you don’t pass the second time, you must wait 2 days (48 hours) before each
subsequent exam retake.
There is no annual limit on the number of attempts on the same exam.
If you pass an Office exam, you may take it again.

Beta exam retake policy

Beta exams may be taken only once during the beta period.
If you pass a beta exam (determined after the beta period ends), it meets the
requirement for the associated Certification. (Other exams may be required to earn
the Certification, however.)
If you fail the beta exam, it can be retaken once the exam is live. If you fail the
exam once it’s live, the general retake policy stated above applies to all subsequent
attempts.
This policy supersedes the general retake policy.

Applied Skills assessment lab retake policy

You can retake an assessment lab by selecting the appropriate assessment lab
from your profile 72 hours after your last attempt.
Your profile will display all assessment attempts, including the date, score, and any
relevant details. However, only passed assessment labs will appear on your
transcript.
Note that a cancelled lab or one that ends abruptly for any reason will be scored.
As a result, this counts as an attempt, and you will need to wait for 72 hours before
retaking the assessment lab.
Reschedule and cancellation policies
Article • 02/09/2024

Rescheduling and cancellation policy details

Be sure to reschedule or cancel exam appointments at least 24 hours before your
scheduled exam or your fee will be forfeited. If you used a company-purchased voucher,
the voucher will be forfeited. If you no-show for your exam appointment, your Company
may be charged a no-show Fee. Visit registering and scheduling an exam to review the
latest updates to the exam scheduling policy.

How to reschedule or cancel your exam

Reschedule or cancel your exam appointment via your Learn profile.

1. Log in to your Learn profile and choose Profile from the dropdown menu in the
photo avatar.

2. Go to Credentials in the profile menu and select Certifications beside Applied Skills.
3. Scroll to the exam appointment you wish to cancel or reschedule and choose
either the “Cancel” or “Reschedule” link.

4. You will be redirected to the exam delivery provider’s site to cancel or reschedule
your exam.
Microsoft Credentials Program
Agreement
Article • 11/08/2023

Please read this Microsoft Credentials Program Agreement (the “Agreement”) carefully.
This Agreement is by and between you (“you” or “your”) and Microsoft Corporation, a
Washington Corporation located at One Microsoft Way, Redmond, WA, 98052, USA
together with its affiliates (“Microsoft”) regarding your participation in the Microsoft
Credentials Program (the “Program”).

BY REGISTERING FOR OR TAKING A MICROSOFT EVALUATION YOU AFFIRM THAT YOU

ARE OF LEGAL AGE IN YOUR JURISDICTION TO ENTER INTO AN AGREEMENT WITH
MICROSOFT, AND YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF
THIS AGREEMENT AND ALL TERMS INCORPORATED BY REFERENCE HEREIN AND YOU
ACKNOWLEDGE THAT YOU HAVE REVIEWED THE MICROSOFT PRIVACY STATEMENT .
IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT AND
ALL TERMS INCORPORATED BY REFERENCE HEREIN, YOU CANNOT PARTICIPATE IN THE
PROGRAM AND YOU SHOULD NOT CLICK THE CHECKBOX, REGISTER, OR TAKE THE
EVALUATION. THE “EFFECTIVE DATE” OF THIS AGREEMENT IS THE DATE UPON WHICH
YOU CLICK THE CHECKBOX, REGISTER, OR TAKE THE EVALUATION, AS APPLICABLE.

In consideration of the mutual covenants, terms and conditions set forth herein, and for
other good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, you and Microsoft hereby agree as follows:

1. Program Overview. The Program’s goal is to provide eligible participants with

opportunities to earn (and, as applicable, maintain and renew) Microsoft
Credentials. “Microsoft Credentials” means, collectively, the credentials listed at
https://learn.microsoft.com/en-us/credentials/browse/ or any successor site
thereto (as updated from time to time, “Certifications” or “Applied Skills”). Upon
entering into this Agreement and for the duration of the Term (as defined below),
you will be eligible to enroll in and take the Program-designated Exams and
Assessments (“Evaluations”) for Microsoft Credentials and, subject to you passing
any applicable required Evaluations and complying with any applicable Credential-
Specific Requirements (as defined below), and provided that Microsoft has not
discontinued the applicable Microsoft Credential, earn, maintain and renew (as
applicable) Microsoft Credentials. Evaluations applicable to Applied Skills are
herein referred to as “Assessments” and Evaluations applicable to Certifications are
herein referred to as “Exams”. You will only seek to take Evaluations or earn,
maintain, or renew Microsoft Credentials for so long as you meet the eligibility
 criteria set forth in Section 1. This Agreement hereby incorporates by reference the
Exam and Assessment policies and procedures (the “Evaluation Policies”) set forth
at https://learn.microsoft.com/en-us/credentials/certifications/certification-exam-
policies (in each case, or any successor site thereto and as updated form time to
time). Such Microsoft Credential-specific requirements and the Evaluation Policies
are collectively referred to as the “Credential-Specific Requirements”. As used
herein, “Holding” (or to “Hold” or have “Held”) a Microsoft Credential at any time
during the Term means that, with respect to such Microsoft Credential, you have
passed all applicable required Evaluations and are then in compliance with all
applicable Credential-Specific Requirements (including with respect to
maintenance and renewal), and Microsoft has not discontinued such Microsoft
Credential. For clarity, participation in the Program includes any or all of: accessing
and using Program Content (as defined below), scheduling and taking Evaluations,
receiving a Transcript, Holding, using, or disclosing any Microsoft Credentials, and
receiving a certificate or Verified Credential (as defined below). Your use of
Microsoft Learn in connection with the Program is governed by the terms of use
referenced within the Microsoft Learn website. You acknowledge that Microsoft
may contact you in connection with the Program. You acknowledge that Microsoft
Learn may require the payment of registration fees for Evaluations.

2. Changes. Microsoft may change this Agreement (including the Credential-Specific

Requirements) from time to time by notifying you of such changes by any
reasonable means. Any such changes will not apply to any dispute between you
and Microsoft arising prior to the date on which Microsoft posted the revised
Agreement incorporating such changes, or otherwise notified you of such changes.
Your participation in the Program following any changes to this Agreement will
constitute your acceptance of such changes. The “Last Updated” legend above
indicates when this Agreement (including the Credential-Specific Requirements)
was last changed. Microsoft may, at any time and without liability, modify or
discontinue all or part of the Program, including Microsoft Credentials, Program
Content and their availability, and Credential-Specific Requirements at any time
without liability to you or any third party. Notwithstanding anything to the contrary
herein, in the event Microsoft adds new requirement(s) to the Credential-Specific
Requirements for a Microsoft Credential that you Hold at the time of such
modification, your failure to comply with such new requirements will not result in
your loss of the applicable Microsoft Credential until three (3) calendar months
after the date that Microsoft added such requirement(s) to the applicable
Credential-Specific Requirements.

3. Transcripts. You can track the Microsoft Credentials that you Hold, including
Microsoft Credentials that have expired, through the Program transcript available
 in your https://review.learn.microsoft.com/en-
us/credentials/certifications/manage-certification-profile (the “Transcript”). While
Microsoft makes efforts to maintain the timeliness and accuracy of Transcripts, it
does not guarantee that Transcripts are or will remain updated, complete, or
correct, or that access to Transcripts will be uninterrupted. You are responsible for
periodically reviewing your Transcript to ensure it accurately reflects the Microsoft
Credentials you Hold at any given time. If you believe your Transcript is inaccurate,
you have up to one (1) year from the date you passed the last Evaluation necessary
to Hold the applicable Microsoft Credential(s) to submit a request to Microsoft for
evaluation of your fulfillment of such Microsoft Credential(s). Transcripts, together
with Evaluations and any content that you are eligible to access or receive as a
Program participant are collectively referred to as “Program Content”.

4. Suppliers. Participation in certain elements of the Program may require you to

engage with and/or remit fees to third party Evaluation providers (“Suppliers”).
Any such interactions may be subject to and governed by the terms, conditions,
rules, and policies of the applicable Supplier(s) (“Supplier Terms”), and you
acknowledge that certain aspects or benefits of Program may not be available
unless you agree to the applicable Supplier Terms. To the extent Supplier Terms
grant you any rights or licenses to particular content owned or controlled by
Supplier (such content, the “Supplier Content”), such Supplier Content is governed
solely by, and your rights and licenses in and to such Supplier Content are solely as
set forth in, the applicable Supplier Terms. Except regarding Supplier Content and
notwithstanding anything to the contrary in any Supplier Terms, your participation
in the Program is governed by this Agreement (including the Credential-Specific
Requirements). WITHOUT LIMITATION TO SECTION 7(C), MICROSOFT EXPRESSLY
DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR
OTHERWISE, WITH RESPECT TO SUPPLIER CONTENT AND SUPPLIERS’ ACTS OR
OMISSIONS.

5. Use and Ownership of Program Assets.

a) Licensed Content. Subject to your compliance with the terms and conditions of
this Agreement, Microsoft hereby grants to you a revocable, worldwide, fully paid-
up, royalty-free, non-transferable, non-sublicensable, non-exclusive license to use
Program Content excluding Supplier Content (“Licensed Content”) during the
Term, solely in unaltered form and solely for purposes of participating in the
Program. The license granted in this Section 5(a) is conditioned on you taking any
and all steps reasonably necessary to ensure the confidentiality and security of
Program Content and to protect the intellectual property rights of Microsoft in and
to Program Content.
b) Restrictions. You will not, and will not allow any other person or entity to:
(i) record, modify, alter or create derivative works of Licensed Content;
(ii) distribute, copy, display, publish, summarize, photograph, record, download,
transmit or post Licensed Content or any other Evaluation Related Information (as
defined below);
(iii) work around any technical limitations or restrictions in Licensed Content;
(iv) sublicense, assign, distribute, publish, transfer or otherwise make Licensed
Content available to third parties;
(v) attempt to discover any trade secrets related to Licensed Content or any
proprietary materials of Microsoft;
(vi) access or use Licensed Content in any manner or for any purpose that
infringes, misappropriates or otherwise violates any intellectual property or
proprietary right or other right of any third party or that is otherwise unlawful;
(vii) make any representations, warranties or promises on behalf of Microsoft or its
suppliers; or (viii) use Licensed Content for any purpose other than that explicitly
permitted under this Agreement.

c) Use of Microsoft Credentials; Publicity. You may not issue any press releases or
other public announcements or make any other disclosures relating to this
Agreement, the Program, Microsoft Credentials or Program Content (including
your participation in or access or use of any of the foregoing) without the prior
written approval of Microsoft, except that you may disclose your Transcript,
certificate, Microsoft Credentials, and transcript for a single Microsoft Credential
(“Verified Credential”) that you Hold (as reflected on your Transcript at the time of
such disclosure), subject to the terms of this Agreement (including this Section
5(c)). Without limiting the foregoing, you may not advertise, promote, imply, or
suggest in any manner that you are employed by, affiliated with, endorsed, or
sponsored by Microsoft except to state that you have successfully completed all
requirements for the particular Microsoft Credential(s) that you Hold at the time of
such statement. During the term of this Agreement, you will insert the following
language in each contract under which you provide services involving Microsoft
technologies:

“Microsoft is not a party to this agreement and Microsoft will have no liability
whatsoever with respect to the services that are the subject of this contract. Any
Microsoft Credential indicates that I have successfully completed the requirements
for the corresponding Microsoft Credential. The services I provide are not endorsed or
sponsored by Microsoft.”

Some states, countries and regions regulate the use of the term “engineer”; you
will comply as applicable with any such laws in the event you Hold any Microsoft
Credentials that use the term “engineer” in title or description.
You may not use, disclose, or reproduce any Microsoft Credential in any manner
whatsoever other than as expressly set forth in this Agreement. You will ensure that
your use of Microsoft Credentials does not, and you will not take any action that
may derogate from, interfere with, or diminish Microsoft’s rights in any Microsoft
Credentials or damage Microsoft’s reputation or goodwill in any Microsoft
Credentials. You will not use the Microsoft Credentials in a way that may cause
confusion about whether any products or services you offer are Microsoft products
or services. You will not misrepresent your Microsoft Credential status. If Microsoft
suspects that you have misrepresented or fraudulently presented your Microsoft
Credential status or your Transcript, Microsoft will notify you of such
misrepresentation or fraud and you will immediately cease disclosure of your
Microsoft Credential status or your Transcript, as applicable.

d) MC ID. Microsoft may assign a unique Microsoft Certification ID number (“MC

ID”) that will be used to identify you as a Program participant. This unique MC ID
belongs to Microsoft, and you may only use the MC ID assigned to you during the
Term. Your MC ID is for your use only and should be kept confidential; you, and not
Microsoft, are responsible for any use or misuse of your MC ID, and you must
promptly notify Microsoft of any confidentiality breach or unauthorized use of
your MC ID.

e) Ownership. All rights not expressly granted herein are reserved by Microsoft. As
between you and Microsoft, Microsoft owns all rights, title, and interests, including
all intellectual property rights, in and to the Program Content and Microsoft
Credentials, and any associated goodwill. The Program Content and Microsoft
Credentials are the valuable property of Microsoft and its licensors and are
protected by copyright and other intellectual property laws and treaties. All trade
names, trademarks, service marks and logos on or in Program Content or
Microsoft Credentials that are not owned by Microsoft are the property of their
respective owners. Nothing contained on or in the Program Content or Microsoft
Credentials or herein should be construed as granting any right to use any trade
names, trademarks, service marks or logos without the express prior written
consent of the owner. Microsoft is the sole beneficiary of the goodwill associated
with your use of the Microsoft Credentials.

f) Feedback. You may provide suggestions, comments or other feedback to

Microsoft about the Program, Program Content, Microsoft Credentials, or any
element of the foregoing (including in response to surveys, focus groups, or other
research inquiries from Microsoft) (“Feedback”). You hereby grant to Microsoft a
non-exclusive, irrevocable, perpetual, worldwide, royalty-free, fully paid-up, fully
sublicensable right and license to develop, market, promote, make, have made,
 use, sell, offer for sale, and import any Feedback that you provide into any of
Microsoft’s products and services and any natural evolutions thereof.

6. Evaluation Conduct; Evaluation Policies. You will not participate in any behavior
that could compromise the confidentiality or results of any Evaluation. You
acknowledge and agree that Evaluation proctors (if any) are authorized by
Microsoft to, and may, take immediate and appropriate measures against you
(including restricting your ability to take future Evaluations) if you violate any
Evaluation Policies or rules. Without prejudice to any other remedies, Microsoft
may, in its sole discretion, prohibit you from taking any Evaluation and/or
invalidate your Evaluation results if Microsoft believes you violated this Agreement
(including the Credential-Specific Requirements) or engaged in any misconduct
(whether or not such misconduct is identified in the applicable Evaluation Policies);
in the event of any such prohibition or invalidation, Microsoft will not be obligated
to refund any Evaluation-related fees. You are solely responsible for complying
with all applicable Evaluation Policies (including any retake policies). If you believe
your Evaluation score is inaccurate, you have up to the time set forth in the
applicable Evaluation Policies to challenge that score.

7. Representations and Warranties. a) Mutual Representations and Warranties. Each

party represents and warrants that:
(i) it has full power to enter into this Agreement and perform its obligations
hereunder; and
(ii) upon your entering into this Agreement, this Agreement will constitute the
legal, valid, and binding obligation of such party, enforceable against such party in
accordance with its terms.

b) Your Representations and Warranties. You additionally represent and warrant

that:
(i) you will not engage or participate in any activity or course of action that could
diminish or tarnish the image or reputation of Microsoft or the image, reputation
or validity of the Program or any Evaluations or Microsoft Credentials;
(ii) you will avoid deceptive, misleading and unethical practices in connection with
the Program (including in connection with Microsoft Credentials);
(iii) your participation in the Program will not infringe, misappropriate or otherwise
violate the intellectual property or other rights of any third party or violate any
applicable regulation or law;
(iv) you will promptly notify Microsoft if you experience a breach or other system
failure that reasonably indicates any Program Content or your MC ID have been
accessed by an unauthorized third party or otherwise modified or corrupted;
(v) you will not participate in any behavior that could compromise the
confidentiality or results of any Evaluation;
 (vi) you have and will comply with all applicable Credential-Specific Requirements,
laws, rules and regulations in participating in the Program;
(vii) you will not make any representations, warranties or guarantees to any party
on behalf of Microsoft; and
(viii) you will not misrepresent your Microsoft Credential status, association with
Microsoft partners or any other relationship with Microsoft.

c) Disclaimer of Representations and Warranties. TO THE MAXIMUM EXTENT

PERMITTED BY LAW, THE PROGRAM, MICROSOFT CREDENTIALS, PROGRAM
CONTENT, MS IDS AND MICROSOFT’S ACTIVITIES UNDER THIS AGREEMENT ARE
PROVIDED ON AN “AS IS,” “WHERE IS” BASIS AND WITH ALL FAULTS. EXCEPT AS
EXPRESSLY PROVIDED IN SECTION 7(A), MICROSOFT EXPRESSLY DISCLAIMS ALL
WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH
RESPECT TO THE PROGRAM, MICROSOFT CREDENTIALS, PROGRAM CONTENT, MS
IDS AND SUPPLIERS, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-
INFRINGEMENT AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF
DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE. MICROSOFT
DOES NOT GUARANTEE YOUR SATISFACTION WITH THE PROGRAM OR YOUR
RESULTS. WITHOUT LIMITATION TO THE FOREGOING, MICROSOFT DOES NOT
GUARANTEE THAT YOU WILL PASS ANY EVALUATION EVEN IF YOU HAVE
COMPLETED THE MICROSOFT-RECOMMENDED TRAININGS OR EXPERIENCES (IF
ANY) PRIOR TO TAKING SUCH EVALUATION. ALL DISCLAIMERS OF ANY KIND
(INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE
FOR THE BENEFIT OF BOTH MICROSOFT AND THE MICROSOFT PARTIES (DEFINED
BELOW) AND ITS AND THEIR SUCCESSORS AND ASSIGNS.

8. Indemnification. a) Indemnity. You agree to defend, indemnify and hold harmless

Microsoft and its officers, directors, employees, agents, affiliates, successors,
assigns and customers (collectively, the “Microsoft Parties”) from and against any
and all losses, damages, liabilities and costs (including reasonable attorneys’ fees)
resulting from any third-party claims, suits, demands or proceedings (collectively,
“Claims”) arising out of, in connection with or related to:
(i) any actual or alleged breach by you of your representations, warranties,
covenants or other obligations hereunder; (ii) your participation in the Program;
(iii) your use of (including any attempt to Hold) any Microsoft Credential in a
manner which does not comply with the terms of this Agreement; or
(iv) the performance, promotion, sale or distribution of your services.

b) Indemnification Procedures. In the event a Microsoft Party seeks

indemnification from you under Section 8(a), Microsoft will promptly notify you in
writing of the Claim(s) brought against Microsoft for which it seeks indemnification
 and, at Microsoft’s discretion, permit you, through counsel acceptable to Microsoft
to answer and defend such Claim. You may not settle any Claim on Microsoft’s
behalf without first obtaining Microsoft’s written permission, which will not be
unreasonably withheld, and you will not publicize the settlement without
Microsoft’s prior written permission. Microsoft reserves the right, at its option, to
assume full control of the defense of such Claim with legal counsel of its choice. If
it so undertakes, any settlement of such Claim requiring payment from you will be
subject to your prior written approval. You will reimburse Microsoft upon demand
for any expenses reasonably incurred by Microsoft in defending such a Claim,
including, without limitation, attorneys’ fees and costs, as well as any judgment on
or settlement of the Claim in respect to which the foregoing relates.

9. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,

MICROSOFT LIMITS ITS LIABILITY FOR ANY CLAIMS UNDER THIS AGREEMENT TO
FIVE THOUSAND DOLLARS ($5,000) AND IN NO EVENT WILL MICROSOFT OR THE
MICROSOFT PARTIES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF THIS
AGREEMENT. THESE EXCLUSIONS WILL APPLY REGARDLESS OF THE LEGAL
THEORY UPON WHICH ANY CLAIM FOR SUCH DAMAGES IS BASED, REGARDLESS
OF WHETHER APPLICATION OF THESE EXCLUSIONS CAUSES ANY REMEDY TO FAIL
OF ITS ESSENTIAL PURPOSE, AND EVEN IF THE PARTIES HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, YOUR
SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE PROGRAM IS TO
STOP PARTICIPATING IN THE PROGRAM. THIS SECTION 9 WILL NOT APPLY TO
MICROSOFT’S LIABILITY ARISING OUT OF:
(i) VIOLATION OF ITS CONFIDENTIALITY OBLIGATIONS (EXCEPT OBLIGATIONS
RELATED TO LEARNER PERSONAL DATA (DEFINED BELOW)); OR
(ii) WILLFUL MISCONDUCT.

10. Confidentiality.

a) Each party will take reasonable steps to protect the other’s Confidential
Information (as defined below) and will use the other party’s Confidential
Information only for purposes of this Agreement. Neither party will disclose the
other party’s Confidential Information to third parties, except that:
(i) Microsoft may disclose your Confidential Information to Suppliers and
Microsoft’s employees, affiliates, contractors, advisors, and consultants
(collectively, “Representatives”) on a need-to-know basis; and
(ii) a party may disclose the other party’s Confidential Information if required by
law, but only after it notifies such other party (if legally permissible) to enable such
other party to seek a protective order.
 b) Microsoft is not required to restrict work assignments of its Representatives who
have had access to Confidential Information. The parties acknowledge and agree
that neither party can control information the other party may disclose in the
course of the Program, or what Microsoft’s respective Representatives may
remember, even without notes or other aids. You agree that the use of information
retained in Representatives’ unaided memories in the provision of the Program or
any components thereof does not create liability under this Agreement or trade
secret law, and agree to limit what you disclose to Microsoft accordingly.

c) Except as expressly permitted herein, neither party will use or disclose the
other’s Confidential Information for five (5) years after receipt of such information.
The five (5) year time period does not apply if applicable law requires a longer
period.

d) As used herein, “Confidential Information” means non-public information that

is designated “confidential” or that a reasonable person should understand is
confidential, including the terms of this Agreement. For clarity, Confidential
Information includes Program Content (including Evaluation tasks, questions,
answers, computations, diagrams, drawings, worksheets, lab environments and
other content and Evaluation Related information (collectively, “Evaluation Related
Information”)) and Program communications. Confidential Information does not
include information that:
(i) becomes publicly available without a breach of this Agreement;
(ii) the receiving party received lawfully from another source without a
confidentiality obligation; or
(iii) is independently developed.

11. Personal Data. You acknowledge that Microsoft may use, collect or disclose your
personal data in connection with the Program as described in Microsoft’s Privacy
Statement (available at https://privacy.microsoft.com/en-US/privacystatement or
any successor thereto) or as otherwise disclosed to you. For any questions
regarding Microsoft’s use of your personal data and to access any data subject
rights that may be available, you can contact Microsoft by using the Microsoft
webform (available at https://www.microsoft.com/en-us/concern/privacy or any
successor thereto).

12. Term and Termination.

a) Term. This Agreement begins on the date on which you click the checkbox or
otherwise register for or take an Evaluation and will continue in effect until the
earliest of:
(i) termination pursuant to Section 12(b);
(ii) the date on which you cease to have a Microsoft Learn profile;
(iii) the date on which you cease to Hold any Microsoft Credentials and are no
longer eligible to earn Microsoft Credentials; and
(iv) the date on which Microsoft ceases to make the Program available (the
“Term”).

b) Termination. Microsoft may terminate this Agreement at any time:

(i) if you are in material breach of any provision of this Agreement (including the
Credential-Specific Requirements) other than Sections 5, 6, 8 or 10, and you fail to
cure that breach within thirty (30) days after receipt of written notice from
Microsoft thereof; or
(ii) immediately upon written notice if: (A) you breach Sections 5, 6, 8 or 10 of this
Agreement (B) a government agency or court finds that any services you provided
in relation to the Microsoft technologies to which any of your (then-currently or
previously Held) Microsoft Credentials relates are defective in any way; or (C) in
Microsoft’s sole reasonable discretion, immediate termination is required (e.g., to
prevent your further fraud or abuse of the Program, to prevent your further
misconduct that could diminish or compromise the security or integrity of the
Program or to comply with government mandates or orders). In addition, either
party may terminate this Agreement with or without cause upon thirty (30) days
prior written notice to the other party.

c) Effect of Termination. Upon expiration or termination of this Agreement for any

reason:
(i) your right to participate in the Program, take Evaluations, access or utilize
Program Content and Hold Microsoft Credentials will automatically cease, and you
will automatically be “decertified” and lose any Microsoft Credentials that you Hold
at the time of such expiration or termination
(ii) Microsoft may, without liability to you or any third party, immediately
deactivate, delete or otherwise remove your access to Program Content and your
MC ID, without any obligation to provide any further access thereto; and
(iii) you will promptly return or destroy all full or partial copies of the Program
Content in your possession or under your control. For clarity, upon expiration or
termination of this Agreement for any reason, you will not identify yourself as
participating in the Program or Holding (and will not otherwise use) any Microsoft
Credentials. If this Agreement is terminated by Microsoft for cause, Microsoft may,
in its sole discretion, prohibit you from re-entering into this Agreement and
participating in the Program in the future.

d) Survival. The provisions of this Agreement that, by their terms, require

performance after the Term or have application to events that may occur after the
Term, will survive the expiration or termination of this Agreement. Without limiting
 the foregoing, all of your confidentiality and indemnity provisions and all
restrictions on the use of Microsoft Credentials and Program Content will survive
the expiration or termination of this Agreement.

13. Miscellaneous.

a) Export Compliance. The parties acknowledge that Program Content may be

subject to U.S. and other countries’ export jurisdiction. You must comply with all
applicable international and national laws, including the U.S. Export Administration
Regulations, as well as end-user, end use and destination restrictions by U.S. and
other governments. For additional information, see https://www.microsoft.com/en-
us/exporting .

b) Entire Agreement. This Agreement constitutes the entire agreement between

the parties concerning the subject matter hereof and supersedes all prior or
contemporaneous representations, discussions, proposals, negotiations,
conditions, and agreements, whether oral or written, and all communications
between the parties relating to the subject matter hereof and all past courses of
dealing or industry custom. In the event of any conflict between the terms of this
Agreement and the Credential-Specific Requirements, the terms of the Credential-
Specific Requirements will control solely to the extent of the inconsistency and
solely with respect to the applicable Microsoft Credential.

c) Assignment. You may not assign, transfer, or sublicense any of your rights or
delegate any of your obligations hereunder, in each case whether voluntarily,
involuntarily, by operation of law or otherwise.

d) Attorneys’ Fees. If either party employs attorneys to enforce any rights arising
out of or relating to this Agreement, the prevailing party will be entitled to recover
its reasonable attorney’s fees, costs, and other expenses, including the costs and
fees incurred on appeal or in a bankruptcy or similar action.

e) No Exclusivity. Your participation in this Program is voluntary. Nothing in this

Agreement restricts you from supporting, promoting, distributing, or using non-
Microsoft technology.

f) Relationship of the Parties; Non-Microsoft Technology. You will not, by virtue of

this Agreement, have any right, power, or authority to act or create any obligation,
express or implied, or to make any representation or warranty, on behalf of the
Microsoft or to bind Microsoft in any respect whatsoever. For clarity, nothing in
this Agreement restricts you from supporting, promoting, distributing, or using
non-Microsoft technology.
g) Notices. All notices, requests, consents, claims, demands, waivers and other
communications hereunder (each, a “Notice”) must be in writing and:
(i) in the case of Notices to Microsoft, addressed to Microsoft at the address set
forth in the first paragraph of this Agreement; and
(ii) in the case of Notices to you, posted to Microsoft Learn or sent to your email
address (or to such other address that may be designated by the party receiving
Notice from time to time in accordance with this Section 13(g)). All Notices must
be delivered by personal delivery, nationally recognized overnight courier (with all
fees pre-paid), facsimile, email (with confirmation of transmission) or certified or
registered mail (in each case, return receipt requested, postage pre-paid). Except
as otherwise provided in this Agreement, a Notice is effective only (y) upon receipt
by the receiving party and (z) if the party giving the Notice has complied with the
requirements of this Section 13(g).

h) Waiver; Severability. No waiver by any party of any of the provisions hereof will
be effective unless explicitly set forth in writing and signed by the party so waiving.
Except as otherwise set forth in this Agreement, no failure to exercise or delay in
exercising any right, remedy, power, or privilege arising from this Agreement will
operate or be construed as a waiver thereof. If any provision of this Agreement is
invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or
unenforceability will not affect any other term or provision of this Agreement or
invalidate or render unenforceable such term or provision in any other jurisdiction.
Upon such determination that any term or other provision is invalid, illegal, or
unenforceable, that provision will be deemed severable from this Agreement and
will not affect the validity and enforceability of any remaining provision.

i) Microsoft Contracting Entity: The Microsoft contracting entity for this

Agreement is determined by the country or region where you are located. See
details below:

i. The Microsoft entity for the following countries or regions is indicated below:
Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica,
Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana,
Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico,
Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis,
Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines,
Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States, Uruguay,
Venezuela, Virgin Islands (British) and Virgin Islands (U.S.):

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052 USA

ii. The Microsoft entity for the following countries or regions is indicated below:
Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan,
Bahrain, Belarus, Belgium, Benin, Bosnia and Herzegovina, Botswana, Bouvet Island,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad,
Comoros, Congo, Cote d’Ivoire, Croatia, Cyprus, Czech Republic, Democratic
Republic of São Tomé and Príncipe, Democratic Republic of the Congo, Denmark,
Djibouti, Egypt, Estonia, Ethiopia, Faeroe Islands, Finland, France, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guinea-
Bissau, Hungary, Iceland, Ireland, Israel, Italy, Jordan, Kazakhstan, Kenya, Kosovo,
Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Libya, North Macedonia, Madagascar, Malawi, Mali, Malta,
Mauritania, Mauritius, Moldova, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, the Netherlands, New Caledonia, Niger, Nigeria, Norway,
Oman, Pakistan, Poland, Portugal, Qatar, Republic of Cabo Verde, Republic of
Equatorial Guinea, Republic of Guinea, Republic of Senegal, Reunion, Romania,
Russian Federation, Rwandese Republic, Saint Helena, San Marino, Saudi Arabia,
Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Africa, Spain,
Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Togo,
Tunisia, Türkiye, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United
Kingdom, Uzbekistan, Vatican City State, Yemen, Zaire, Zambia and Zimbabwe:

Microsoft Ireland Operations Limited

The Atrium, Block B, Carmenhall Road
Sandyford Industrial Estate
Dublin, 18, Ireland

iii. The Microsoft entity for the following countries or regions is indicated below:
Australia and its external territories, Bangladesh, Bhutan, Brunei Darussalam,
Cambodia, Cook Islands, Fiji, French Polynesia, French Southern Territories, Hong
Kong Special Administrative Unit, India, Indonesia, Kiribati, Lao People’s
Democratic Republic, Macao Special Administrative Unit, Malaysia, Maldives,
Marshall Islands, Mayotte, Micronesia, Nauru, Nepal, New Zealand, Niue, Northern
Mariana Islands, Palau, Papua New Guinea, Philippines; Pitcairn, Samoa, Singapore,
Solomon Islands, Sri Lanka, Thailand, Timor Leste, Tokelau, Tonga, Tuvalu, Wallis
and Futuna Islands, Vanuatu and Vietnam:

Microsoft Regional Sales Corporation

438B Alexandra Road #04-09/12
Block B, Alexandra Technopark
Singapore 119968
iv. The Microsoft entity for Japan is:

Microsoft Japan Company, Limited

Shinagawa Grand Central Tower
2-16-3, 2 Konan, Minato-ku,
Tokyo 108-0075
Japan

v. The Microsoft entity for Taiwan is:

Microsoft Taiwan Corporation

8F, No 7, Sungren Rd.
Shinyi Chiu, Taipei
Taiwan 110

vi. The Microsoft entity for the People’s Republic of China is:

Microsoft (China) Company Limited6F Sigma Center

No. 49 Zhichun Road Haidian District
Beijing 100080, P.R.C

vii. The Microsoft entity for the Republic of Korea is:

Microsoft Korea, Inc.

5th Floor, West Wing
POSCO Center
892 Daechi-Dong Gangnam-Gu
Seoul, 135-777, Korea

j) Applicable law. Applicable law, jurisdiction and venue for this Agreement are
identified below. This choice of jurisdiction and venue does not prevent either
party from seeking injunctive relief for a violation of intellectual property rights,
confidentiality obligations or enforcement of recognition of any award or order.
Injunctive relief or enforcement of recognition may be sought in any appropriate
jurisdiction.

i. Generally: Except as provided in Section 13(j)(ii), the laws of the State of

Washington govern this Agreement. If federal jurisdiction exists, the parties’
consent to exclusive jurisdiction and venue in the federal courts in King County,
Washington. If not, the parties’ consent to exclusive jurisdiction and venue in the
Superior Court of King County, Washington.

ii. Other terms: If your principal place of business is in one of the countries or
regions listed below, the corresponding provision applies and supersedes Section
13(j)(i) to the extent that it is inconsistent:

A. If your principal place of business is in Australia and its external territories,

Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Cook Islands, Fiji, French
Polynesia, French Southern Territories, Hong Kong SAR, India, Indonesia, Kiribati,
Lao People’s Democratic Republic, Macao SAR, Malaysia, Maldives, Marshall
Islands, Mayotte, Micronesia, Nauru, Nepal, New Zealand, Niue, Northern Mariana
Islands, Palau, Papua New Guinea, Philippines; Pitcairn, Samoa, Singapore, Solomon
Islands, Sri Lanka, Thailand, Timor Leste, Tokelau, Tonga, Tuvalu, Wallis and Futuna
Islands, Vanuatu and Vietnam, this Agreement is construed and controlled by the
laws of Singapore.

B. If your principal place of business is in Australia or its external territories, Brunei,

Malaysia, New Zealand, or Singapore, you consent to the non-exclusive jurisdiction
of the Singapore courts.

C. If your principal place of business is in Bangladesh, Bhutan, Cambodia, Cook

Islands, Fiji, French Polynesia, French Southern Territories, Hong Kong SAR, India,
Indonesia, Kiribati, Lao People’s Democratic Republic, Macao SAR, Maldives,
Marshall Islands, Mayotte, Micronesia, Nauru, Nepal, Niue, Northern Mariana
Islands, Palau, Papua New Guinea, Philippines; Pitcairn, Samoa, Solomon Islands, Sri
Lanka, Thailand, Timor Leste, Tokelau, Tonga, Tuvalu, Wallis and Futuna Islands,
Vanuatu and Vietnam, any dispute related to this Agreement, including any
question regarding its existence, validity or termination, will be referred to and
finally resolved by arbitration in Singapore according to the Arbitration Rules of
the Singapore International Arbitration Centre (“SIAC”). The SIAC Arbitration Rules
are incorporated by this reference into the Agreement. The Tribunal will consist of
one arbitrator appointed by the Chairman of SIAC. The language of the arbitration
will be English. The arbitrator’s decision will be final, binding and incontestable and
may be used as a basis for judgment thereon in Bangladesh, India, Indonesia,
Philippines, Sri Lanka, Thailand or Vietnam (as appropriate), or elsewhere.

D. If your principal place of business is in Japan, the following applies: The

Agreement will be construed and controlled by the laws of Japan. You consent to
exclusive original jurisdiction and venue in the Tokyo District Court. The prevailing
party in any action related to this Agreement may recover its reasonable attorneys’
fees, costs, and other expenses.

E. If your principal place of business is in Afghanistan, Albania, Algeria, Andorra,

Angola, Armenia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bosnia and
Herzegovina, Botswana, Bouvet Island, Bulgaria, Burkina Faso, Burundi, Cameroon,
Central African Republic, Chad, Comoros, Congo, Cote d’Ivoire, Croatia, Cyprus,
Czech Republic, Democratic Republic of São Tomé and Príncipe, Denmark, Djibouti,
Egypt, Estonia, Ethiopia, Faeroe Islands, Finland, France, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guinea-Bissau,
Hungary, Iceland, Ireland, Israel, Italy, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait,
Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Libya, North Macedonia, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius,
Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, the
Netherlands, New Caledonia, Niger, Nigeria, Norway, Oman, Pakistan, Poland,
Portugal, Qatar, Republic of Cabo Verde, Republic of Equatorial Guinea, Republic of
Guinea, Republic of Senegal, Reunion, Romania, Russian Federation, Rwandese
Republic, Saint Helena, San Marino, Saudi Arabia, Serbia, Seychelles, Sierra Leone,
Slovakia, Slovenia, Somalia, South Africa, Spain, Svalbard and Jan Mayen,
Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Togo, Tunisia, Türkiye,
Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom,
Uzbekistan, Vatican City State, Yemen, Zaire, Zambia, Zimbabwe, the following
applies:

The Agreement is governed by and construed according to the laws of Ireland. You
consent to the jurisdiction of and venue in the Irish courts in all disputes relating to
this Agreement.

F. If your principal place of business is in the People’s Republic of China, the

following applies. For purpose of this Agreement, the People’s Republic of China
does not include Hong Kong SAR, Macao SAR, or Taiwan:

The Agreement will be construed and controlled by the laws of the People’s
Republic of China. You consent to submit any dispute relating to the Agreement
and any addendum to binding arbitration. The arbitration will be at the China
International Economic and Trade Arbitration Commission in Beijing (“CIETAC”)
according to its then current rules.

G. If your principal place of business is in Colombia or Uruguay, the following

applies:

All disputes, claims, or proceedings between the parties relating to the validity,
construction or performance of this Agreement will be settled by arbitration. The
arbitration will be according to the UNCITRAL Arbitration Rules as presently in
force. The appointing authority will be the International Chamber of Commerce
(“ICC”) acting according to the rules adopted by the ICC for this purpose. The place
of arbitration will be Seattle, Washington, U.S.A. There will only be one arbitrator.
The award will be in law and not in equity and will be final and binding on the
parties. The parties hereto irrevocably agree to submit all matters and disputes
arising in connection with this Agreement to arbitration in Seattle, Washington,
U.S.A.

H. If your principal place of business is in Republic of Korea, the following applies:

The Agreement will be construed and controlled by the laws of Republic of Korea.
You consent to the exclusive original jurisdiction and venue in the Seoul Central
District Court. The prevailing party in any action to enforce a right or remedy under
this Agreement or to interpret a provision of this Agreement will be entitled to
recover its reasonable attorneys’ fees, costs, and other expenses.

I. If your principal place of business is in Taiwan, the following applies:

The terms of this Agreement will be governed by and construed according to the
laws of Taiwan. The parties hereby designate the Taipei District Court as the court
of first instance having jurisdiction over any disputes arising out of or in
connection with this Agreement.

k) No Third-Party Beneficiaries. This Agreement does not create or confer any

legal or equitable right, benefit or remedy upon any person or entity other than
the parties. No person or entity will be deemed a third-party beneficiary under or
by reason of this Agreement.

l) Headings; Construction. The section and paragraph headings used in this

Agreement are inserted for convenience only and will not affect the meaning or
interpretation of this Agreement. Unless qualified by words such as “only” or
“solely,” the terms “including,” “e.g.” or similar words in this Agreement are
deemed to be followed by the words “without limitation.”
Microsoft Certification Exam –
Candidate Agreement
Article • 02/28/2024

BY TAKING A MICROSOFT CERTIFICATION EXAM (EXAMS), YOU ACKNOWLEDGE THAT

YOU HAVE AGREED TO BE BOUND BY THESE RULES AND REQUIREMENTS. IF YOU ARE
TAKING THIS EXAM AS PART OF AN ACADEMIC INSTITUTION, THEN BY TAKING THIS
EXAM, YOU ADDITIONALLY ACKNOWLEDGE THAT YOU ARE EITHER A STUDENT OR
FACULTY MEMBER OF AN ACCREDITED ACADEMIC INSTITUTION.

1. Confidentiality

You will not and will not allow any other person or entity to distribute, copy,
display, publish, summarize, photograph, record, download, transmit or post any
exam or any exam tasks, questions, answers, computations, diagrams, drawings,
worksheets or other content or exam-related information. Except as expressly set
forth in the Microsoft Credentials Program Agreement, you may not:

Use, disclose or reproduce any Microsoft Credential in any manner

whatsoever; or
Disclose Microsoft’s confidential information (including without limitation
exam tasks, questions, answers, computations, diagrams, drawings,
worksheets and other content and exam-related information) to any third
parties.

2. Misconduct

You will not participate in any behavior that could compromise the confidentiality
or results of any exam. You are solely responsible for complying with all applicable
exam policies, procedures, and rules. Exam proctors (if any) are authorized by
Microsoft to, and may, take immediate and appropriate measures against you if
you violate any exam policies, procedures, or rules. Without prejudice to any other
remedies, Microsoft may, in its sole discretion, prohibit you from taking any exam
and/or invalidate your exam results (in each case, without obligation to refund any
exam-related fees) if Microsoft believes you violated the Microsoft Credentials
Program Agreement (including the Credential-Specific Requirements) or engaged
in any misconduct, including without limitation the following:

Providing access to, disclosing, distributing, copying, photographing,

recording, downloading, posting, displaying, publishing or transmitting, in
any form or by any means, any exam or any tasks, questions, answers,
 computations, diagrams, drawings, worksheets or other content or exam-
related information;
Misrepresenting your identity or impersonating another individual;
Misrepresenting your country of residence or the country where an online
proctored exam will be delivered;
Modifying or altering any exam, exam score or exam record;
Submitting any work or answers that are not entirely your own;
Using Artificial Intelligence or related products or services in any way to assist
you;
Providing or receiving improper assistance during an exam;
Seeking or obtaining unauthorized access to any exam or any of the
following elements of an exam: tasks, questions, answers, computations,
diagrams, drawings, worksheets or other content or exam-related information
(this includes using braindump material or unauthorized publication of exam
questions with or without answers);
Possessing non-authorized items while taking an exam, including without
limitation mobile phones, electronic devices, laptops, watches, notes,
documentation, or content;
Misconduct as determined by statistical analysis;
Attempting to reverse engineer, decompile, or disassemble any exam;
Engaging in any other misconduct that could compromise the confidentiality,
integrity, or security of the exam; and
Violating any Microsoft or exam delivery provider’s policy, requirement, or
rule.

3. Important Privacy Notice and Consent

By taking this exam, you agree that Microsoft, its affiliates, and the exam provider
may:

disclose your personal information and exam data with each other to
administer the exam, to improve the testing program and testing experience,
to facilitate statistical analyses, and to determine if you passed the exam;
contact you regarding certificates showing that you passed the exam or
information regarding the Microsoft Credential program;
disclose your personal information and exam results with other Microsoft
programs, e.g., the Microsoft Partner Network program, to verify your or your
employer’s compliance with the program requirements;
disclose your information with standards and certification boards affiliated
with the academic institution, company or government organization that
provided you with an exam voucher;
 disclose your exam results and your personal information with the entity that
issued the voucher or that purchased the site license if the exam was made
available to you by one of the following methods:
A company or government organization purchased vouchers and then
issued the vouchers to its employees or contractors,
An academic institution purchased vouchers and then issued the vouchers
to its students or employees,
An academic institution or government organization operated an exam
test center and did not charge you a standalone fee to take the exam, or
A government agency that provides training stipends to be applied based
on completion conditions and subject to Microsoft’s identified verification
process.
disclose your exam results and your personal information with an entity that
funded your exam if the funding was made available through a government
agency that provides training stipends to be applied based on completion
conditions and subject to Microsoft’s identified verification process.

To learn more about the data collection and use practices of Microsoft, please visit
https://privacy.microsoft.com . To learn more about the data collection and use
practices of the exam provider, please contact the exam provider.

4. Academic Exams

If you registered to take an academic exam, you must provide the exam provider
with documentation that verifies you are currently enrolled as a student at or a
faculty member of an accredited academic institution before you can take the
exam. Prior to starting an academic exam, you will be required to acknowledge
that you are either a student or faculty member of an accredited academic
institution.

5. Score Challenge Policy

If you believe your exam score is inaccurate, you have fifteen (15) days after taking
the applicable exam to challenge that score. To challenge an exam score within this
time period, you can contact Microsoft at https://learn.microsoft.com/en-
us/credentials/support/help.

6. Tenants

If you are being provided with a defined cloud environment (“Tenant”) as a part of
an exam lab delivery, the Tenant is made available solely for the purpose of
assessing skills that are part of the exam. You will not share or use Tenants for
purposes outside of the exam. The Tenant used in the exam is a trial tenant and
 cannot be used or accessed after the exam is over and is not eligible for extension.
Tenants must not be converted to a paid subscription. Tenants obtained as a part
of this exam remain the property of Microsoft, and Microsoft reserves the right to
obtain access and repossess at any time.

7. Additional Exam Policies

The following policies are also applicable to your participation in the Exam:

For the exam security policy, see https://learn.microsoft.com/en-

us/credentials/support/exam-and-assessment-lab-security-policies.
For the Credential expiration policy, see https://learn.microsoft.com/en-
us/credentials/support/certification-expiration-policy
For additional exam policies, see https://learn.microsoft.com/en-
us/credentials/certifications/certification-exam-policies and the exam
provider’s website.
Microsoft Applied Skills Assessment –
Candidate Agreement
Article • 02/28/2024

BY TAKING THE APPLIED SKILLS ASSESSMENT (ASSESSMENTS), YOU ACKNOWLEDGE

THAT YOU HAVE AGREED TO BE BOUND BY THESE RULES AND REQUIREMENTS. BY
TAKING AN ASSESSMENT, YOU ADDITIONALLY ACKNOWLEDGE THAT: THE ACTIONS
YOU TAKE WHILE COMPLETING THE ASSESSMENT WILL BE RECORDED, NEITHER YOUR
FACE NOR YOUR VOICE WILL BE RECORDED, AND NO ACTIONS TAKEN OUTSIDE THE
ASSESSMENT LAB ENVIRONMENT WILL BE RECORDED.

1. Confidentiality

You will not and will not allow any other person or entity to distribute, copy,
display, publish, summarize, photograph, record, download, transmit or post any
assessment or any assessment tasks, questions, answers, computations, diagrams,
drawings, worksheets, lab environments or other content or assessment-related
information. Except as expressly set forth in the Microsoft Credentials Program
Agreement, you may not:

Use, disclose or reproduce any Microsoft Credential in any manner

whatsoever; or
Disclose Microsoft’s confidential information (including without limitation
assessment tasks, questions, answers, computations, diagrams, drawings,
worksheets, lab environments and other content and assessment-related
information) to any third parties.

2. Misconduct

You will not participate in any behavior that could compromise the confidentiality
or results of any assessment. You are solely responsible for complying with all
applicable assessment policies, procedures and rules. Without prejudice to any
other remedies, Microsoft may, in its sole discretion, prohibit you from taking any
assessment and/or invalidate your assessment results (in each case, without
obligation to refund any assessment-related fees) if Microsoft believes you
violated the Microsoft Credentials Program Agreement (including the Credential-
Specific Requirements) or engaged in any misconduct, including without limitation
the following:

Providing access to, disclosing, distributing, copying, photographing,

recording, downloading, posting, displaying, publishing or transmitting, in
 any form or by any means, any assessment or any tasks, questions, answers,
computations, diagrams, drawings, worksheets, lab environments or other
content or assessment-related information;
Misrepresenting your identity or impersonating another individual;
Misrepresenting your country of residence;
Using Artificial Intelligence or related products or services in any way to assist
you in an assessment;
Using the resources provided in the assessment lab for any purpose other
than to accomplish the required tasks;
Modifying or altering any assessment, assessment score, or assessment
record;
Submitting any work or answers that are not entirely your own;
Providing or receiving improper assistance of any kind during an assessment;
Seeking or obtaining unauthorized access to any assessment or any of the
following elements of an assessment: tasks, questions, answers,
computations, diagrams, drawings, worksheets, lab environments, or other
content or assessment-related information (this includes using braindump
material or unauthorized publication of assessment questions with or without
answers);
Misconduct as determined by statistical analysis;
Engaging in any other misconduct that could compromise the confidentiality,
integrity, or security of an assessment; or
Violating any Microsoft policy, requirement, or rule.

3. Important Privacy Notice and Consent

By taking this assessment, you agree that Microsoft, its affiliates, and the
assessment provider may disclose your personal information and assessment
results with other Microsoft programs, e.g., the Microsoft Partner Network
program, to verify your or your employer’s compliance with the program
requirements.

To learn more about the data collection and use practices of Microsoft, please visit
https://privacy.microsoft.com . To learn more about the data collection and use
practices of the assessment provider, please contact the assessment provider.

4. Score Challenge Policy

If you believe your assessment score is inaccurate, you have fifteen (15) days after
taking the applicable assessment to challenge that score. To challenge an
assessment score within this time period, you can contact Microsoft at
https://learn.microsoft.com/en-us/credentials/support/help.
5. Tenants

If you are being provided with a defined cloud environment (“Tenant”) as a part of
an assessment lab delivery, the Tenant is made available solely for the purpose of
assessing skills that are part of the assessment. You will not share or use Tenants
for purposes outside of the assessment. The Tenant used in the assessment is a
trial tenant and cannot be used or accessed after the assessment is over and is not
eligible for extension. Tenants must not be converted to a paid subscription.
Tenants obtained as a part of this assessment remain the property of Microsoft,
and Microsoft reserves the right to obtain access and repossess at any time.

6. Additional Assessment Policies

The following policies are also applicable to your participation in the Assessment:

For the Exam security policy, see https://learn.microsoft.com/en-

us/credentials/support/exam-and-assessment-lab-security-policies.
For the Credential expiration policy, see https://learn.microsoft.com/en-
us/credentials/support/certification-expiration-policy
For additional assessment policies, see https://learn.microsoft.com/en-
us/credentials/certifications/certification-exam-policies and the assessment
provider’s website.
Microsoft Certification Renewal
Assessment – Candidate Agreement
Article • 12/27/2023

BY TAKING A CERTIFICATION RENEWAL ASSESSMENT (ASSESSMENTS), YOU

ACKNOWLEDGE THAT YOU HAVE AGREED TO BE BOUND BY THESE RULES AND
REQUIREMENTS.

1. Confidentiality

You will not and will not allow any other person or entity to distribute, copy,
display, publish, summarize, photograph, record, download, transmit or post any
assessment or any assessment questions, answers, computations, diagrams,
drawings, worksheets, lab environments or other content or assessment-related
information. Except as expressly set forth in the Microsoft Credentials Program
Agreement, you may not:

Use, disclose, or reproduce any Microsoft Credential in any manner

whatsoever; or
Disclose Microsoft’s confidential information (including without limitation
assessment questions, answers, computations, diagrams, drawings,
worksheets, lab environments and other content and assessment-related
information) to any third parties.

2. Misconduct

You will not participate in any behavior that could compromise the confidentiality
or results of any assessment. You are solely responsible for complying with all
applicable assessment policies, procedures and rules. Without prejudice to any
other remedies, Microsoft may, in its sole discretion, prohibit you from taking any
assessment and/or invalidate your assessment results (in each case, without
obligation to refund any assessment-related fees) if Microsoft believes you
violated the Microsoft Credentials Program Agreement (including the Credential-
Specific Requirements) or engaged in any misconduct, including without limitation
the following:

Providing access to, disclosing, distributing, copying, photographing,

recording, downloading, posting, displaying, publishing or transmitting, in
any form or by any means, any assessment or any tasks, questions, answers,
computations, diagrams, drawings, worksheets, lab environments or other
content or assessment-related information;
 Misrepresenting your identity or impersonating another individual;
Misrepresenting your country of residence;
Using Artificial Intelligence or related products or services in any way to assist
you in an assessment;
Using the resources provided in the assessment lab for any purpose other
than to accomplish the required tasks;
Modifying or altering any assessment, assessment score, or assessment
record;
Submitting any work or answers that are not entirely your own;
Providing or receiving improper assistance of any kind during an assessment;
Seeking or obtaining unauthorized access to any assessment or any of the
following elements of an assessment: questions, answers, computations,
diagrams, drawings, worksheets, lab environments, or other content or
assessment-related information (this includes using braindump material or
unauthorized publication of assessment questions with or without answers);
Misconduct as determined by statistical analysis;
Engaging in any other misconduct that could compromise the confidentiality,
integrity, or security of an assessment; or
Violating any Microsoft policy, requirement, or rule.

3. Important Privacy Notice and Consent

By taking this assessment, you agree that Microsoft, its affiliates, and the
assessment provider may disclose your personal information and assessment
results with other Microsoft programs, e.g., the Microsoft Partner Network
program, to verify your or your employer’s compliance with the program
requirements.

To learn more about the data collection and use practices of Microsoft, please visit
https://privacy.microsoft.com .

4. Score Challenge Policy

If you believe your assessment score is inaccurate, you have fifteen (15) days after
taking the applicable assessment to challenge that score. To challenge an
assessment score within this time period, you can contact Microsoft at
https://learn.microsoft.com/en-us/credentials/support/help.

5. Additional Assessment Policies

The following policies are also applicable to your participation in the Assessment:
For the Exam security policy, see https://learn.microsoft.com/en-
us/credentials/support/exam-and-assessment-lab-security-policies.
For the Credential expiration policy, see https://learn.microsoft.com/en-
us/credentials/support/certification-expiration-policy
For additional assessment policies, see https://learn.microsoft.com/en-
us/credentials/certifications/certification-exam-policies and the assessment
provider’s website.
Find a Training Services Partner
Article • 08/15/2024

About Microsoft training services partner

Whether you’re an individual looking to skill up for your next role or a manager needing
to boost your team's cloud skills, Microsoft training services partner offer a breadth of
training solutions including blended learning, in-person, and online to meet your
learning objectives. Training Services Partners around the world have met program
requirements to teach training content developed by Microsoft and delivered by
Microsoft Certified Trainers. To learn more about the value of working with Training
Services Partners, visit: Value of Training Services Partners.

Note: Only Silver and Gold training services partner will be added to the LP Directory

Find a Microsoft Training Services Partner by

country/region
Our worldwide partner network delivers flexible, role-based, customized training and
certifications in Microsoft technologies. All instructors are Microsoft Certified Trainers
(MCTs) who have completed rigorous training and have met stringent technical
certification requirements.

Select a country or region:

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Accelebrate
Applied Technology Academy
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CloudThat
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Fast Lane
United States of America

Global Knowledge
GTech Learn
Ingram Micro
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ISInc
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TEKNOWLEDGE

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get&use Academy GmbH.
IAD GmbH
GFN GmbH
in-time IT Training Center GbR
IT Schulungen New Elements GmbH
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netlogix GmbH & Co. KG.
New Horizons
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Palmeto Solutions
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全域科技報名網站 (certitraining.org)
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Value of Training Services Partners
Article • 10/25/2023

How Training Services Partners help IT

professionals and developers
Learn a new skill. With just one course, you can develop practical skills that cover the
technology adoption life cycle—from planning to implementation to support. And you
gain a level of proficiency that can only be taught through hands-on labs, simulations,
and the real-world application of skills.

Prepare for certification. Microsoft Official Courses are built with Microsoft Certification
in mind and are taught by qualified industry instructors.

Start a new career. The industry instructors who teach Microsoft Official Courses can
help you gain IT skills that directly transfer from the classroom to the workplace.
Courses offer access to valuable digital resources that remain available to you long after
you complete a course.

How Training Service Partners help IT

managers
Improve efficiency and productivity. Training Services Partners can help you get the
most out of your organization’s technology investment. Your employees can add to their
proficiency with Microsoft technologies from classroom training or Microsoft Official
Courses On-Demand.

Prepare for deployment. Training available through Microsoft Training Services Partners
helps companies accelerate new Microsoft technology deployments and can reduce
downtime.

Strengthen employee recruitment and development. Potential new hires want to know
that you will invest in training and certification for your team. This is a benefit for the
individual to develop new skills in specific technologies, hardware, and software, while
helping your organization keep pace.

Become a Microsoft Training Services Partner

Whether you deliver training to your customers as one of your core services or as your
entire business practice, attaining the certification competency can open new
opportunities for your business. Microsoft Partner Network benefits can help you save
time and money while you strengthen your capabilities, better serve customers, and
build connections to reach your full business potential. Join the Microsoft Training
Services Partner program.

Additional resources about Training Services

Partnership
Visit: Training and certification in media
Microsoft Certified Trainer
Article • 06/11/2024

） Important

The MCT Program Enrollment Tool is temporarily offline. A manual application

process to enroll in the MCT Program is being offered during this downtime. Your
ISC Provider has authorization to initiate the manual application process on your
behalf. Contact your ISC Provider to enroll in the MCT Program using the
temporary manual application process.

Microsoft Certified Trainers (MCTs) are the premier technical and instructional experts in
Microsoft technologies. When you join this esteemed group of worldwide training
professionals, you’ll enjoy exclusive access to Microsoft benefits and readiness resources
designed to enhance your training career and engage with Microsoft teams. Microsoft
Training Services Partners are required to deliver official Microsoft courseware using
Microsoft Certified Trainers. Membership in the MCT Program qualifies you to deliver
this official Microsoft courseware in our customer skilling ecosystem.

The Microsoft Certified Trainer status is an annual membership program for

professionals who train Microsoft customers on our company’s technologies. You must
meet program enrollment or renewal requirements, complete the online application,
and agree to the MCT Program Agreement each year to remain enrolled in the MCT
Program. (Note: The MCT Program annual fee is currently being waived for all new and
renewing program members as a response to the COVID-19 pandemic.)

IMPORTANT NOTE: Enrollment in the MCT Program will be paused from May 20 to
October 1 to allow for system and process enhancements. Contact the Instructional
Skills Certificate Provider used to fulfill the MCT instructional skills requirement to
determine if your application can be processed prior to October 1.

MCT Program Value

Software and discounts

Active MCTs receive access to software licenses, service credits, exam discounts, and
other benefits designed to help them prepare for Microsoft course deliveries and
enhance their technical expertise. MCT benefits must be used in accordance with the
legal requirements defined in the MCT Program Agreement and all related Microsoft
software licensing and resource policies. Explore all the benefits available to MCTs .

MCT Lounge community platform

MCTs and MCT Alumni have access to MCT Lounge , a gated community within the
Microsoft Tech Community. MCT Lounge offers exclusive access to the following
resources:

MCT Program meetings

Continuous updates on Microsoft courseware
Professional development libraries with technical and instructional resources
Opportunities to provide input and engage in discussion with Microsoft teams
Connections to Microsoft Training Services Partners
Discussion forums with MCT Program leaders and fellow MCTs.

Resources and tools offered within MCT Lounge are continuously updated, creating a
dynamic experience where MCTs expand their knowledge on Microsoft technologies
and enhance their instructional skills.

To join this dedicated MCT community space, MCTs must first request access and be
verified as an active MCT Program member. Active MCTs and MCT Alumni can follow the
MCT Lounge Access Request process to join MCT Lounge and get involved in the
community.

Connection to Microsoft teams and partners

Through the MCT Lounge community space, Microsoft Certified Trainers can learn from
our company’s teams and connect with Training Services Partners. Virtual and in-person
events with Microsoft employees give MCTs the inside track on our products,
courseware, and global events. Training Services Partners also have a presence in MCT
Lounge, allowing them to post job opportunities and create connections to the MCTs
they seek to hire for customer trainings. Being an MCT will offer you connections in
Microsoft and our skilling ecosystem.

MCT Program Enrollment

Are you ready to become an MCT or reinstate a previous MCT status? We’re excited to
have you as part of our world-class community of trainers.

Enrollment Instructions
 New MCT Enrollment - Visit this page for step-by-step instructions on achieving
MCT career status. Please note that from May 28-October 1, 2024, the MCT
Enrollment process will require you to contact your Instructional Skills Certificate
Provider. Your ISCP organization will confirm your completion of an ISC program
and initiate the application process.
MCT Renewal or Reinstatement – Visit this page if you are a current or prior MCT
to review the instructions for re-enrolling in the MCT Program.

MCT Lounge Access

Once approved for membership in the MCT Program, all MCTs must join MCT Lounge,
our online community. MCT Lounge provides professional development resources and
important announcements MCTs need to remain informed of Microsoft updates and
engaged with MCT opportunities. When your MCT application has been approved,
follow the steps provided at aka.ms/requestMCTaccess and check the MCT Lounge
regularly.

MCT Alumni Program

For over three decades, MCTs have been at the forefront of Microsoft technology
training and adoption. In recognition of their significant contributions, we offer the MCT
Alumni program. This program is for all MCTs in good standing with Microsoft who no
longer train as part of the MCT program but wish to maintain their relationship with the
MCT community.

MCTs may choose to discontinue their active MCT Program membership and switch to
the MCT Alumni Program. The MCT Alumni program will never require an annual fee,
and it allows members to retain two important MCT Program benefits:

Access to MCT Lounge to help former MCTs stay connected to MCT Program
activities and announcements
Discounts on exams to ease former MCTs ability to earn current Microsoft
certifications and facilitate their re-entry into the MCT program in the future.

If you’re interested in becoming a member of the MCT Alumni Program, please review
the MCT Alumni Program Agreement to understand the terms of membership.

Apply for MCT Alumni membership or change your active MCT status to the Alumni
status through the MCT enrollment tool . If you require support in this process, visit
the MCT Support forum available at trainingsupport.microsoft.com .
MCT Program and Microsoft Credentials
Support
To access support for the MCT Program and the Microsoft Credentials Program, visit the
moderated support forums available at trainingsupport.microsoft.com . On this
support page, these Microsoft support resources are available:

MCT Support forum is focused on helping MCT candidates or active MCTs in need
of assistance with MCT applications, benefits, access to MCT tools, and general
questions about the MCT program.
Microsoft Credentials forum allows users to post issues related to Microsoft
certifications, exams, and Microsoft Learn credentials.

Current MCTs can also review the MCT Support Resources page in our MCT Lounge
platform. To access this page, MCTs will need to join the MCT Lounge by following the
steps in the Request MCT Access guide .
MCT Enrollment Requirements
Article • 09/13/2024

IMPORTANT NOTE: Online enrollment for the MCT Program will be paused from May
20 to October 1 to allow for system and process enhancements. Contact the
Instructional Skills Certificate Provider used to fulfill your MCT instructional skills
requirement to determine if your application can be processed prior to October 1.

If you’re interested in becoming an MCT, we’d love to have you! Microsoft Certified
Trainers are part of a world-class community of technical professionals who support the
skilling journeys of our customers. Our enrollment process is designed to validate the
technical skills and instructional capabilities of trainers who want to earn the Microsoft
Certified Trainer status.

To qualify as a Microsoft Certified Trainer, professionals must meet 3 requirements for

enrollment. The subsequent sections of this page provide details for each of these MCT
requirements:

1. Review and agree to the MCT Program Agreement.

2. Obtain an MCT-qualifying credential.
3. Provide verified proof of instructional skills through a Microsoft-approved
provider.

Review and agree to MCT Program Agreement

To begin the MCT enrollment process, first review the MCT Program Agreement for
terms of membership. You will be asked to acknowledge and adhere to these terms
when you submit your MCT application.

Obtain an MCT-Qualifying Credential

Your Microsoft Learn user profile must include an Associate or Expert level advanced
role-based certification. This requirement for an Associate or Expert certification ensures
MCTs possess advanced technical knowledge in Microsoft products and services.

The Microsoft Learn credentials site provides details on all role-based certifications.
Only credentials for technical Roles qualify for MCT status. This excludes non-
technical Roles, such as Business User and Business Owner.
And, only those credentials denoting “Associate” or “Expert” in the certification
title will qualify you for MCT Program enrollment or renewal.
 Please note that Microsoft Office Specialist certifications do not qualify for MCT
enrollment. For instance, the MOS Excel Expert certification is not an MCT-
qualifying credential. Microsoft Office Specialist Certifications are only for
renewals.
Once you pass a qualifying Microsoft certification exam, your MCT-qualifying
credential will be reflected in your Microsoft Learn profile. You can view your
Microsoft Learn credentials by clicking on the Profile option of your Microsoft
Learn user icon.
Only 1 MCT-qualifying certification is required to enroll or renew membership in
the MCT Program. However, MCTs are required to hold the associated certification
for all Microsoft courses they teach to our customers.

Provide Verified Proof of Instructional Skills

As premier instructors of Microsoft technologies, MCT candidates must prove they
possess the instructional skills needed to deliver engaging, world-class training
experiences to our learners. New candidates applying to the MCT Program must verify
their instructional skills by completing a course offered by an organization enrolled in
our Instructional Skills Certificate Provider (ISCP) Program.

Review the MCT Instructional Skills Requirement page. This page includes the list
of Microsoft-approved ISCPs and displays each organization’s language offerings.
Complete your instructional skills course from any Microsoft-approved ISCP you
choose from this global list.
Once you’ve completed your instructional skills course through your selected ISCP,
the organization will submit your verified training completion to our MCT Program.
When you complete the online MCT application, you will choose the Microsoft-
approved organization which issued your instructional skills training. Your selection
will be reviewed by Microsoft and verified with the information provided to us by
the ISCP.

MCT qualification must be renewed each year to remain a member of the MCT Program.
Verified proof of instructional skills is only required for your initial enrollment into the
MCT Program. Once you become a qualified MCT, you will not be required to complete
an instructional skills program for your annual MCT renewal process.

Online MCT application

Once you’ve reviewed the MCT Program Agreement, obtained your MCT-qualifying
credential in your Microsoft Learn profile, and completed a course through a Microsoft-
approved ISCP, you’re now ready to submit your application for MCT Program
enrollment.

Go to the online application in the MCT enrollment tool . Log in to this MCT
enrollment tool with the account associated with your MCT-qualifying credential. The
online application includes a few key steps:

Verify you have reviewed the MCT Program Agreement . Your electronic
signature validates your acceptance of the MCT Program’s terms and conditions.
Provide your employment status.
Select the name of your Instructional Skills Certificate Provider (ISCP). Microsoft will
verify we have received confirmation of your instructional skills program
completion from the ISCP you selected in your application. If your ISCP has not yet
submitted your information to Microsoft, your application will be rejected, and you
will be required to reapply.
Make any required payment associated with the MCT Program (Note: The MCT
annual fee is currently waived for all new and renewing MCT applicants.)
Submit your MCT application for review. The MCT application review process can
take up to 2 weeks to complete. You will receive an email response from Microsoft
with the results of your application.

Get Support
If you require assistance or clarification during the MCT enrollment process or if you
wish to check the status of your MCT application, visit the MCT Support Forum provided
at trainingsupport.microsoft.com . There you can review frequently asked questions or
post a new question in the moderated discussion forum. A member of the Microsoft
Support Team will respond to you within 24 business hours.
Volume Licensing for Microsoft training
and certification solutions
Article • 12/04/2023

Microsoft training and certification solutions help businesses and accredited academic
institutions accelerate adoption and use of Microsoft technologies. With these
enterprise-ready, direct-from-the-source training and certification resources, your
employees can gain the skills they need to work more efficiently and productively and
students can gain the technology skills needed to be more successful in school and
future careers.

Microsoft certification solutions for Advanced Role-Based (ARB) certification exams are
available through the Microsoft Volume Licensing program, a customizable Microsoft
software purchase program that grants discounted access to Microsoft certification
solutions.

By consolidating the purchasing, budgeting, and tracking of the Microsoft certification

solutions product SKUs described on this page with other Microsoft technology
purchases through Volume Licensing, academic institutions can achieve significant cost
savings (depending on the geography, product, and Volume Licensing contract level) –
see below.

For more details about purchasing other Microsoft Official Certification exams such as
Microsoft Office Specialist, Microsoft Certified Educator, and Microsoft Fundamentals –
see below

Microsoft Certification exam vouchers

Microsoft Certified Professionals on staff can enhance your academic institution’s

competitive advantage, help increase student satisfaction, and reduce network
downtime.

Microsoft Certification class packs of Advanced Role-Based exams for academic

institutions

With Microsoft Certifications, you can validate your students’ technology skills,
helping them to differentiate themselves and to enhance their education and
career prospects. Plus, you can use Microsoft Certifications to support your faculty
and staff professional development goals.

You can order exam class packs (qty. 30 exam vouchers) that put students on the
path to earning a Microsoft Certification. Certification exam class packs include
exam vouchers that you can use over the course of one year. Exams may be taken
by students, educators or staff online or at an authorized testing center. Whether
for a high school, vocational school, two-year college, or four-year college or
university, you can tailor a mix of certifications to meet your unique needs.

ﾉ Expand table

Microsoft volume license SKUs

for Advanced Role-Based
certifications

Program - Worldwide Part or Microsoft Certified Professional (MCP)

SKU # + MTC Fundamentals Certification Class
Packs

------ ----- -------

OVS (Level E) H5T- Cert in Acad VL Fee OLV E EA AP Fund-

00001 MCP Cert Pack (30)

OVS (Level F) H5T- Cert in Acad VL Fee OLV F EA Acad AP

00002 Fund-MCP Cert Pack (30)

EES, Campus, School H5T- Cert in Acad VL Fee Fund-MCP Cert Pack
00003 (30)

You can order your Microsoft Certification exam packs through the following
Microsoft Academic Volume Licensing programs:

EES (Enrollment for Education Solutions), School, and OVS-ES (Open Value
Subscription – Education Enrollment subscriptions) volume license subscriptions.
For more information, contact your Academic Licensing Reseller or visit the
Microsoft Licensing programs for industries page.

As of July 1, 2023, Microsoft Office Specialist (MOS), Microsoft Fundamentals

(Fundamentals), and Microsoft Certified Educator (MCE) academic certifications will
be available to purchase directly through Certiport and its partner network and will
no longer be sold directly by Microsoft. Certiport, as Microsoft’s key global exam
delivery partner, will continue to sell MOS, MCE, and Fundamentals certifications
directly to academic customers.

To help you purchase MOS, Fundamentals, and MCE certification exams, Certiport
has put together this alias to route you to the right person on their team who can
help you place an order: [email protected].
 Microsoft is no longer selling e-learning in Volume Licensing. The following
resources are for customers who are still consuming our e-learning content under
their existing contracts. They are meant to help you deploy, configure, and
administer your Volume Licensing e-learning purchase.
Volume Licensing Online Services Manager Guide to Online Use.
Volume Licensing End User/Student Guide to Online Use.

Contact us

To get started with Microsoft Advanced Role-Based certification products, contact

your Microsoft academic reseller or access the How To Buy - Education Solutions -
Microsoft Education page.

Frequently asked questions

The following questions specifically address Volume Licensing for Microsoft certification
solutions. Visit the certification overview or exam policies and FAQ pages for answers to
general questions regarding Microsoft Certification or the exams.

Microsoft training and certification solutions

What products are supported by Microsoft certification solutions?

Microsoft training and certification solutions support Microsoft solution areas, including
(copy categories from Jeff’s cert roadmap to confirm the below list):

Cloud and infrastructure

Data and AI
Modern work
Security, compliance, and identity

As Microsoft adds or changes solutions areas, our certification program will be updated
to reflect those priorities: Browse Certifications and Exams | Microsoft Learn.

In what regions can I purchase certification products through my Volume Licensing

agreement?

Microsoft certification solutions are available within Volume Licensing in all regions.
Contact your Microsoft academic reseller with any questions about pricing, licensing,
and accelerated discounting or access the How To Buy - Education Solutions - Microsoft
Education page.
Product access and usage
If I acquire a Microsoft certification solutions license, how do I access the content?

You can access content for Microsoft certification solutions (Microsoft Certification
Program exam vouchers) by using access codes. Access codes put the choice of learning
in the hands of your educators and staff to best serve the campus or school community.
As an administrator, you will receive your access codes digitally within a few business
days of transacting your Volume Licensing agreement term. You can activate the codes
at any time during the agreement term.

Microsoft Certification Program exam voucher codes. You can register to take
one exam for each Microsoft Certification Program exam voucher code. Exam
voucher codes can only be used once.

If I do not use all the codes acquired during my agreement can I receive a refund for
the unused codes?

No, all exam codes are valid for one year from the date of issuance. All unused codes
expire after 12 months. Customers will not receive a refund for any unused codes.

After I place an order, how long does it take to receive exam voucher codes?

The order will be acknowledged within 48 hours of being processed by Microsoft. You
will receive access codes within 5 to 7 business days after the order is invoiced by
Microsoft.

How many codes should I acquire?

The more codes your organization acquires, the greater the volume discount you
receive. We recommend that you use one of the following resources to determine your
organization's training needs and to develop a learning plan that aligns with your
company's business goals.

Send an email message to Microsoft training and certification solutions Volume

Licensing Help.
Find your local Microsoft Certified Partner for Microsoft training and certification
solutions.

How many exam vouchers should I order?

To determine how many vouchers you need, first determine:

The number of people or students in your organization who need to be certified.

Which certifications each learner needs.
 The number of exams required for each certification.
The amount of time each learner requires to achieve certification.
The number of months remaining on your license agreement.

Remember that it is important for your learner to gain hands-on experience with
Microsoft products. We recommend three to nine months of preparation for
certifications depending on the level or complexity of the subject matter.

Microsoft Certification exam packs for academic

institutions
Which curriculum options are available to prepare for the exams?

Each exam has preparation materials available. Choose the exam from the new exams
list, and then look for the exam’s available preparation options.
Credentials support
Article • 11/08/2024

How to contact support

ﾉ Expand table

Area of support How to get help

Microsoft Certifications and Microsoft Check these resources for answers to common
Certification Exams questions:
- Certification process overview
- Frequently asked questions about Certification
exams
- Frequently asked questions about online
proctored exams
- Frequently asked questions about Certification
renewal
- View, use, and share certificates and
achievements

To update your legal name

1. Ensure you are logged into the Learn Profile
that you’d like to change
2. Go to settings in your profile
3. Follow instructions for updating your Legal
Name
4. If you see messaging asking you to contact
Certification Support, please follow the link and
file a ticket with our Credentials Support team.

To request exam accommodations

If you rely on assistive technology or require
testing accommodations due to a disability,
please visit: How to request exam
accommodations.

English as a second language

If your selected exam is not available in your
native language you may apply for extra
exam time. Please visit: How to request an
exam when English is your Second
Language.
Area of support How to get help

For technical issues with exam delivery

For technical issues with an exam delivery,
contact our Exam Delivery Partners:
- Pearson VUE Support
- Certiport Support

For Exam appointment and scheduling

issues
For issues with exam appointments or
scheduling, contact our Exam Delivery
Partners:
- Pearson VUE Support
- Certiport Support

To submit an Exam or Renewal Assessment

item challenge
To challenge a Microsoft Certification exam
or renewal assessment question, review the
challenge process to confirm eligibility and
then submit the Credential item challenge
form .

To provide feedback on a MS Learn Practice

Assessment
To provide feedback on a Microsoft Practice
Assessment delivered on Microsoft Learn,
complete Practice Assessment item
challenge form .

For all other Microsoft Certification issues,

get help through the Credential Support
Forums .

Microsoft Applied Skills Credentials and Check these resources for answers to common
Assessment Labs questions:
- Applied Skills overview
- Assessment lab duration & experience
- Assessment scoring reports
- Applied Skills frequently asked questions

To learn more about Applied Skills

accommodations
If you rely on assistive technology or require other
accommodations due to a disability, please visit:
Applied Skills accommodations.

English as a second language

If your assessment lab is not available in your
 Area of support How to get help

native language, you can add an additional hour

to your assessment lab if needed. To learn more,
please visit: Applied Skills assessment lab extra
time.

Trouble launching your assessment lab?

Review the Assessment lab technical requirements
FAQs.

Challenge an assessment lab item

To challenge a task on an Applied Skills
assessment lab, review the challenge process to
confirm eligibility and then submit the Credential
item challenge form .

For all other Applied Skills issues, get help

through the Credential Support Forums .

Microsoft Certified Trainer (MCT) program Your question may be answered on our page
about the Microsoft Certified Trainer program
overview.

MCT resources, events, and discussion forums are

provided at MCT Lounge . To join this dedicated
MCT community space, MCTs must first request
access by following the MCT Lounge Access
Request process .

For issues with enrollment, benefits, or training

courses, get help in the MCT support forums .

How to post a support request in the forums

Please follow these steps to post a support request in the forums:

1. In the main navigation menu across the top of the page, click “Ask a question.” You
will need to sign in with your Microsoft account.
2. You’ll create a display name, and then be offered the template to ask a question
3. Be specific in the subject of your question. You should avoid including any
personal information as your post will be publicly visible.
4. A forum moderator will reply within 24 business hours.
Applied Skills assessment lab experience
frequently asked questions
Article • 11/15/2023

Assessment lab overview FAQ

What is an Applied Skills assessment lab?

The Applied Skills assessment lab gives you the opportunity to demonstrate your skills
by completing tasks in the associated technology, such as Azure, Microsoft 365, or
Power Platform. You will perform tasks in a virtual environment. The virtual machine is
remotely connected to a live environment where you perform tasks on real software and
applications.

In the lab, you will be asked to perform several tasks. The guidelines and requirements
for completing these tasks can be found in a series of email messages that are accessed
through the lab environment. You will complete these tasks using tools, such as the
Azure Portal, the Microsoft 365 Admin Center, Azure CloudShell, etc. Unless the email
states otherwise, you can complete the task using any method or tool.

What can I expect during the assessment process?

You will perform tasks in a virtual environment. The virtual machine is remotely
connected to a live environment where you perform tasks on real software and
applications.

It will take a few minutes to load the lab. You may do other activities while it loads. You
will have 2 hours to complete the lab tasks. You will NOT be able to save your work and
come back later, so plan to complete all the tasks in a single session. The actions you
take while completing the assessment lab will be recorded for quality control purposes.

After the lab launches, start by reviewing the Instructions, located in a pane on the right
side of the lab environment. These instructions provide important information for
accessing and completing the lab. Step 1 details the lab scenario.

Step 2 provides information on how to access the email messages. To access them,
select the “Open Emails” button at the bottom of the Instructions pane. This will open
an interface in the lab environment that simulates an Outlook inbox. Read all the emails
before beginning to understand the full scope of what’s required in the lab.
Your username and password are provided in Step 3 of the Instructions. To log into the
associated technology (e.g., Azure, Microsoft 365 admin console, etc.), simply select the
username, and it will automatically complete the username field. Do the same for your
password after entering your username.

In the Troubleshooting section of the Instructions pane, you will find key tips for
navigating the lab environment.

After you leave a lab, you will not be able to return to it because scoring starts in the
background as soon as you exit a lab.

To learn more about the assessment lab experience, watch this tutorial .

How do I prepare my computer to take an assessment

lab?
1. Review the System Readiness FAQs to ensure that your computer meets the
minimum requirements for a successful lab delivery.
2. Review the Assessment Lab Interface FAQs to get familiar with the lab UI.
3. Run a speed test .
4. Check to see if your machine can connect and function within the lab environment
by launching the Lab Orientation & Connectivity Check .

Why did I have to wait before I could start my assessment

lab?
It takes time to provision the environment in the cloud, and the environment you will
access to complete the tasks is loaded only when the resources are fully provisioned.

You will be informed how long it will take to load, and you may do other activities while
it loads.

The VM inside the lab is too small or the resolution is too

small. What should I do?
The default resolution setting for the VMs is 1024 x 768. You are most likely launching at
a lower resolution. If you increase your resolution to the default or higher, that should
solve the issue.

When I launch the assessment lab, the emails don’t open?

What should I do?
Select “Open Emails” at the bottom of the Instructions pane. If you are still unable to
open the emails, please contact Support .

What should I do if the Azure portal or the Microsoft 365

admin center does NOT open immediately?
If your lab launches with a blank white screen, or an authentication error in one of the
portals, try opening a new tab and navigating to https://portal.azure.com or
https://admin.microsoft.com/ in the virtual machine. Make sure you do this in the
virtual machine; we will NOT be able to score your work if you open the portal on your
machine rather than the virtual machine. Opening the portal in this way will resolve the
issue most of the time.

I’m having issues logging into Azure/Microsoft

365/Dynamics 365 when I access the assessment lab.
What should I do?
Clear the credential cache in the Windows Credential Manager by taking the following
steps:

Close Edge.
Start -> Search for "Credential Manager."
Select the specific credentials and select "Remove."
Try logging in again.

If that doesn’t work, clear the browser cache. If you are still unable to log in, please
contact Support .

Do I need to type in my username and password?

No, you don’t need to type your username or password. Simply select your username
from Step 3 of the Instructions pane, and your username will automatically be added to
the username space in your login credentials. Do the same for your password after your
username is entered. Alternatively, you can copy and paste both your username and
password.

The emails in the assessment lab are asking me to

perform several tasks. Should I perform them in a specific
order?
In general, we have tried to design the assessment labs so that you can perform the
tasks in any order. However, we recommend that you read through all the emails before
you start because there may be some tasks that require other tasks to be fully executed
before those tasks can be performed correctly.

Remember to read the tasks carefully and only do what’s required to solve the problem
posed in the task.

Some tasks require the deployment of resources in Azure.

What should I do if the deployment in Azure takes a long
time?
Read through the remaining emails if you haven’t done so already. If you have carefully
read the emails, perform a task that is not dependent on that task to finish executing so
you can maximize your time.

In some cases, starting a task may be sufficient for scoring (for example, creating a
resource in Azure); you can let the task execute in the background while you work on
other tasks. If you only need to start a task, you will be notified in the guidelines
provided in the associate email. You can move on to other tasks without being
penalized.

Why is the lab being recorded? What does that mean?

The actions you take during the lab will be recorded for quality control purposes. This is
being done to ensure that if anything unexpected happens during the assessment lab
we can investigate the issue and make any necessary adjustments to the assessment lab
or email content. With the pace at which technology is changing, Microsoft often
changes features and functionality that could change the assessment lab experience.
Recording the actions that you take during the assessment lab is one of the ways that
we can rapidly identify changes that impact the assessment lab and scoring and
respond.

Only the actions that you take in the assessment lab are recorded. Neither your face nor
your voice will be recorded, and no actions taken outside the assessment lab
environment will be recorded.

What happens if I lose my internet connection while

completing an assessment lab?
If you lose connection to the lab, you’ll receive a warning that asks you to retry the
connection. If you’re able to reconnect within 15 minutes, you will not lose any work,
and you’ll be able to complete the lab.

Note that labs will only be scored if you are able to “submit” them for scoring. If the
assessment lab is launched, it is considered an attempt, and the retake policy applies.

System readiness FAQs

What are the system requirements for the assessment

labs?
To launch and use a lab, the following requirements must be met:

1. Use a supported operating system:

Windows 7 or later
Ubuntu 14.04 or later (or comparable distribution)’
macOS 10.12 or later

2. Have the latest version (strongly recommended) of Edge, Chrome, Firefox, or

Safari. Chromium based browsers, such as Opera or Vivaldi, can connect, but
default hotkeys they set may interfere with lab inputs. They are not recommended.
At a minimum:

Browser Version

Chrome 16+

Firefox1 11+

Microsoft Edge 1+

3. Be connected to a network that allows at least one of the following:

Secure Web sockets on HTTPS port 443 and 43443

 RDP over port 21xxx or 443 (Enhanced control)

4. Meet the bandwidth requirements:

Minimum 200kbps consistent bandwidth with 1mbps burst.

Machine controller bandwidth consumption is based on the rate onscreen
content changes, some scenarios (i.e., web browsing inside the lab) may
require more.
For optimal experience, we recommend at least 1mbps.
When using Cloud Slice labs where the target environment is a website,
additional bandwidth may be required.
For the Azure management portals, we recommend at least 512kbps.

How can I see the quality of my connection to my lab?

Just to the left of the title of the lab, you can see a visual representation of the “number
of bars” that you have. It will show several bars in increasing size. The more bars, the
better your connection is at that moment.

You can view your lab latency (measured in milliseconds) by hovering your mouse cursor
over the connection bars in the lab.

0 - 100 milliseconds = Excellent (4 bars)

100 - 250 milliseconds = Good (3 bars)
250 - 500 milliseconds = OK (2 bars)
500 milliseconds or higher = Poor (1 bars)

This measures the network latency between your browser and the server where the VMs
are hosted. This is the last latency value received from your machine. Large latency
numbers may cause your lab to seem sluggish or even non-responsive. The issue may
be with your network, internet provider, the overall internet health, or the lab host.

You can check to see if your machine can connect and function within the lab
environment by launching the Lab Orientation & Connectivity Check .

How will I be able to determine if my lab issue is related

to connectivity?
If you experience a blank or black screen, this may be due to a connectivity issue. A
common symptom of slow labs is a delay in input from the mouse or keyboard. Even
with sufficient internet bandwidth, latency issues may still arise due to hops along the
path, and datacenter connectivity.
You may receive an error message, such as: “The Connection to your lab machines
appears to have been interrupted”

How do I fix assessment lab connectivity issues?

Work Issued Device: If you are using a work issued device, please try > using a
personal device instead. Your company device could have built in > protocols that
could prohibit access to remote sessions, causing connection > issues to your labs.
Managed Network: If the lab is being run through a managed network > through
your Work or school, please review our [Connectivity Requirements]>
https://docs.skillable.com/tms/connectivity-requires.md and have your IT >
department look over all the necessary requirements.
Lab Latency Indicator: The lab interface latency indicator may show latency as
good or excellent. This does not rule out problems with the local connection as it
only considers the current latency and does not test for firewall or routing
problems. There are "hops" between the initial lab launch location and our hosts
that can fail and are also not detected by the in-lab indicator.
Run a Speed Test: If you are experiencing frequent disconnects or lag when
controlling your machines, you may run a speed test . This page allows you to
run a connection assessment test. A connection assessment test is a very deep and
thorough test that measures throughput speed, capacity, and packet quality to
assess the user experience of a connection to their respective data center. This
includes efficiency, data loss, recovery, duplication of data, retransmissions and
even corruption.

If these don't apply to your situation, please take the following steps to rule out your
local connection.

VPN/Proxy: While you can have success with VPN's, they are not recommended as
certain configuration requirements must be met to avoid issues properly
connecting with the lab: Proxy Requirements .
Use a hardwired connection: Hotspots, Wi-Fi, cellular, and satellite internet
typically have higher latency and can cause packet loss, which can result in a poor
lab experience.
Review your security software: Turn off any third-party anti-virus programs, pop
up blockers, add blockers, Etc.
Review your network: Port 443 must be open for inbound and outbound traffic.
Additional firewall exceptions may be needed. Please review our Connectivity
Requirements.
Reset your local Network: Power cycle your modem and router.
 Confirm your bandwidth: The minimum Speed for labs is 200kbps up and down
consistent/1mbps burst, Per user.
Try a different browser: Some browser extensions can cause certain aspects of our
lab environments to not load correctly.
Try a different computer: Some work-issued computers have built-in software that
cannot be disabled, sometimes this software interferes with connection to our
service. If possible, please try a personal computer.

Assessment lab interface FAQ

How do I interact and use the lab interface?

Within the lab interface, some buttons expand to display a menu of options.

1. Commands menu: Contains advanced lab functions. See the Commands menu
section for more information.
2. Display menu: Contains display settings. See the Display menu section for more
information.
3. Connection indicator: Displays the connection quality between your local machine
and the virtual machine in the lab environment. The connection quality is displayed
in milliseconds and a description of Excellent, Good, Fair and Poor. For more
information about each connection quality description, or to conduct a speed test,
please see Speed Test.
4. Lab instruction pane: Displays the lab instructions.
5. Lab instruction zoom slider: This allows you to zoom the display of the lab
instruction pane.
 6. Instruction resizer: Drag left and right to adjust the size of the instruction pane.
7. Timer/Time Remaining: Indicates the amount of time remaining in the lab session.
8. Virtual machine: The virtual machine window.

Commands Menu

1. Ctrl+Alt+Delete: Sends the Ctrl-Alt-Delete key combination to the virtual machine.

2. ALT+Tab: Sends the ALT+Tab key combination to the virtual machine.
3. Windows Key: Sends the Windows key command to the virtual machine.
4. Type Text:
A. Type Username: Types the username into the virtual machine at the current
cursor position.
B. Type Password: Types the password into the virtual machine at the current
cursor position.
C. Type Clipboard Text: Opens a dialog box to paste text into from your local
clipboard and paste into the virtual machine at the current cursor position.
5. Power:
A. Pause Machine: This puts the virtual machine into a paused state. Once it’s
paused, it must be resumed to continue using the virtual machine.
B. Reset/Reboot Machine: This reboots the virtual machine. This does not
gracefully shut down the machine. It’s recommended to save your work before
using this.
C. Turn Off Machine: This powers down the virtual machine.
6. Virtual Keyboard: This enables an on-screen virtual keyboard that can be used to
input keystrokes into the virtual machine.
7. Reset Internet Gateway: Resets the gateway that the virtual machine uses to
connect to the internet.

Display Menu
 1. Full Screen: Sets the lab to display in a full screen window.
2. Fit Machine to Window: This resizes the virtual machine to fit the browser window.
3. Reconnect: This will reconnect your local machine to the remote virtual machine, if
the connection is interrupted.

How do I make my international keyboard work in the lab

interface?
Learn more about using an international keyboard .

How do I extend the amount of time on the lab timer?

Each assessment lab has a timer in the upper right corner showing you the amount of
time that you have left to complete the assessment lab.

When there are less than 10 minutes remaining, you may extend the time through a
pop-up window by clicking Yes. The amount of time you can extend the lab will vary
depending on the lab. The time you can extend is noted in the pop-up window.

How do I remove the scroll bars in my lab’s virtual

machine?
Learn more about removing scroll bars in virtual machines .

How do I make my assessment lab display in full screen?

Learn more about displaying in full screen .

How do I resize the screen resolution setting on my

computer to view the lab better?
Learn more about resizing screen resolution .

How does the exit menu work?

You should not exit the lab until you have completed it and submitted it for scoring. If
you do, you’ll lose any work that you have done and will not be able to return to the lab
to complete it (there is no “save and come back later” option).

Note that if you exit the assessment lab for any reason, your lab will be scored on the
actions that you took prior to ending the lab. This will count as an attempt and the
retake policy will apply.

Assessment lab scoring FAQs

I received the same score each time I took the same

assessment. Is something wrong?
No, receiving the same score on multiple attempts does not indicate an error. It’s not
uncommon for candidates to earn similar or identical scores on multiple attempts. This
consistent result demonstrates the reliability of the assessment lab in evaluating skills. If
this happens, consider other ways to learn and practice. Learn more about how to
prepare for an Applied Skills assessment lab.

Does the score report show a numerical score for each

skill?
No, we provide an overall passing result as well as skill level information to show your
strengths and weaknesses more clearly

The chart showing the skill level results showed that I

performed well in most of the skills. Why didn’t I pass?
Because each skill is assessed by a different number of tasks, you cannot combine the
results across the skills to determine your overall result. In other words, there is no one-
to-one relationship between skill performance and your pass/fail status.

My assessment lab ended abruptly. Will it be scored?

No. Labs will only be scored if you “submit” them for scoring. Note that if the
assessment lab is launched, it is considered an attempt, and the retake policy applies.
Exam frequently asked questions
FAQ

Exam basics
How long is the exam and what types of
questions can I expect?
Visit: Exam duration and exam experience.

Can I take a break during my exam?

Yes. We have added 5 minutes to our exams to allow for unscheduled breaks that do not
need to be requested in advance. Visit: Unscheduled breaks on exams.

If you need more than 5 minutes for breaks, you may request additional time through
our accommodation process.

How should I prepare for an exam?

Visit: Prepare for an exam.

How do I register for a Microsoft Certification

exam?
Visit: Register and schedule an exam.

What is my window for scheduling an exam?

You can schedule certification exams through Pearson VUE no more than 90 days in
advance. If you have questions on this policy, visit: Pearson VUE customer service for
test-takers .

How many exams can I schedule at any point in

time?
Effective January 16, 2023, you can have a maximum of two Microsoft Certification
exams scheduled at a time, either on the same day or on separate days through Pearson
VUE. After you take (or cancel) one of these exams, you can register for another. Please
note, there are no changes to exam scheduling through Certiport. Visit: Register and
schedule an exam.

Am I required to take an exam in English?

Microsoft Certification exams are available in several languages. However, if you must
take an exam in English rather than in your native language, you can request an
accommodation for additional time. Approval for extra time is provided on a case-by-
case basis and needs to be requested in advance of the exam. This should be requested
through the English as a Second Language process .

What disability accommodations are available?

Visit: Request accommodations.

How much do exams cost?

Associate and Expert exams typically cost US$165 but are priced according to currency
values in specific countries and regions. Exam prices are subject to change. In some
countries and regions, additional taxes may apply.

For exact pricing for Microsoft Office Specialist (MOS), contact Certiport.
For all other exams, browse all exams to find the exam page where you will find
the price of the exam.
Special packages may also be available, for additional details visit: Offers.
Academic pricing is also available, for additional details visit: Student discounts.

How can I provide feedback about study

materials or training for the exam?
If you have feedback about an instructor-led Microsoft training course, provide it
directly to the instructor. If you have feedback about a Microsoft online course,
complete the feedback form that appears when you finish the course. Microsoft does
not review study materials developed by third parties and is not responsible for their
content. If you have questions or comments about exam preparation materials
developed by third parties, please contact the publishers directly.
How can I submit feedback about an exam
question or exam experience?
If you have a concern about the technical accuracy of a particular item, please visit:
Exam item challenge process.
To report a concern about a testing center or technical difficulties experienced
during your exam, please contact customer service at the appropriate exam
delivery provider.
To report a security concern, please complete this form .
To offer other types of feedback, please contact certification support.

Exam specifics
How does Microsoft decide how many questions
on a particular subject to include on the exam?
The skills measured on an exam are identified by subject matter experts external to
Microsoft (in other words, they are not Microsoft employees). This list of skills, called the
“objective domain,” is the basis for exam development. The number of questions that
measure each skill area is determined through the blueprinting process; sections of the
exam measuring critical and/or more frequently performed skills will contain more
questions than those that assess less important or less frequently performed skills.

Why is the case study exam format used?

The case study exam format uses complex scenarios that more accurately simulate what
professionals do on the job. Scenario-based questions included in the case studies are
designed to test your ability to identify the critical information needed to solve a
problem and then analyze and synthesize it to make decisions. You can refer to scenario
details as often as you’d like while you are working on questions in a case study.

After I complete a case study, will I be able to

review the questions?
You may review the questions in a case study until you move to the next case or section
of the exam. Once you leave a case study, however, you will not be able to review the
questions associated with that case. When you complete a case study and its associated
questions, a review screen will appear. This screen lets you review your answers and
make changes before you move to the next case study.
Case studies are not timed separately from the rest of the exam. The number of case
studies in an exam is noted on the exam introduction screen. Manage your exam time
accordingly so that you can complete all case studies and all other sections of your
exam.

What is the process for determining if an exam

has been updated when a new feature or
function is added or when something has
changed in the associated technology?
We review our cloud-based exams quarterly. Any changes that affect the objective
domain and the existing questions are incorporated into the exam. Specifically,
technically inaccurate questions are removed from the exam; some items are modified,
and new items may be created to assess new, but related, skills.

Microsoft reserves the right to update content for any reason at any time to maintain
the validity and relevance of our certifications. This includes, but is not limited to,
incorporating functionality and features related to technology changes, changing skills
needed for success within a job role, etc.

While most questions cover features that are General Availability (GA), the exam may
contain questions on Preview features if those features are commonly used.

Will the training kits, books, courseware, and

other exam preparation materials be updated
when the exam changes?
Microsoft makes every attempt to keep the training and exam aligned when changes
occur; however, that is not always possible. Keep in mind that Microsoft exams are not
intended as post-tests of any preparation or training product created by Microsoft or
any third-party provider. Our certifications are designed to measure experience-based
skills regardless of the way candidates obtain these skills.

The best way to prepare for an exam is to practice the skills listed in the “Skills
measured” section of the exam details page. Hands-on experience with the technology
is required to successfully pass Microsoft Certification exams.

Microsoft does not review study materials developed by third parties and is not
responsible for their content or for ensuring that they are updated to reflect product
updates. If you have questions or comments about exam preparation materials
developed by third parties, please contact the publishers directly.

Why did an exam include material that was not

covered in the Microsoft training or Microsoft
Press book?
All learning materials related to a given job role are built from the same job task
analysis. As a result, the learning content should be closely aligned to the exams. Keep
in mind, however, that the learning materials are developed independently of exam
content because the exams are intended to assess competence in the job role, not the
effectiveness of training materials or learning. Because the exams are designed to assess
your ability to apply skills beyond what was explicitly covered in the learning, the skills
will be assessed at a higher level than what was taught in the training. For some
candidates, this can give the impression that the skill was not taught in the associated
learning; however, all skills assessed on the exam are included in our learning options.

Microsoft works hard to ensure that some form of training material exists for all skills
that will be measured on an exam. A list of these resources can be found on the exam
details page.

Scoring and results

How are exams scored?
Visit: Exam scoring and score reports.

What is the exam retake policy?

Visit: Exam retake policy.

Can I request a re-evaluation of my score?

If you have a concern about the technical accuracy of a particular item, visit Exam item
challenge process. Because Microsoft must ensure that candidates who pass exams and
earn our certifications have demonstrated the required proficiency level(s) across the
skill domain(s), the final result of an exam is rarely changed based on a re-evaluation of
your exam results. Even if a question is flawed in some way, we cannot assume that you
would have answered it correctly if it had not been. In these cases, we provide
candidates with the opportunity to retake the exam free of charge.

How can I challenge an exam question?

Visit: Exam item challenge process.

If I do not pass an exam, can I have a refund?

No. Microsoft does not offer refunds for exams you do not pass or exam appointments
you miss.

Exam security
What is the exam security policy?
Visit: Exam security policy.

Performance-based testing
What is performance-based testing (PBT)?
Performance based testing gives you the opportunity to demonstrate your skills by
completing tasks in the technology. Today, this means completing tasks in a graded lab,
but in the future, PBT may take a different form. For example, for those of you who are
currently performing the job role, Microsoft is exploring ways to incorporate the work
that you do every day into our certification requirements. For those of you who are not
in the job role yet, we’ll continue to have other ways for you to demonstrate your skills
through portfolios and graded labs. Microsoft is constantly innovating to ensure that we
assess your skills and abilities in ways that align to how you actually get your work done.
To view the PBT tutorial video, click here.

What can I expect when I complete the labs?

This type of question asks you to perform tasks in a virtual environment. You will see a
screen that includes a virtual machine window and a Tasks pane. The virtual machine
window is a remotely connected live environment where you perform tasks on real
software and applications.
The Tasks pane lists the tasks you need to perform in the lab. You can expand or
collapse each task with the + or - symbols. For your convenience, each task has a
checkbox so you can mark tasks as you complete them. Doing this won’t affect anything
in the lab or scoring. Nothing in the lab will indicate if you did not complete a required
task, so you may want to keep track of the tasks that you have completed by checking
the boxes.

After you leave a lab, you will not be able to return to it because scoring starts (in the
background) as soon as you leave a lab. When you click Next, you will be asked to
confirm that you really want to leave the lab. Clicking Yes will end the lab section, and
the tasks will be scored.

How is the exam structured when it has labs?

When you launch the exam, you will see a screen that tells you how many items, case
studies, and labs, including the number of tasks, that will be on the exam. Please make
note of this information so that you can plan your exam time accordingly.

After you launch the exam, you will answer all of the traditional questions (for example,
multiple choice, drag and drop, build list, etc.) on the exam as the labs load. The lab(s)
will be the last section of the exam. Please note the following:

After you leave any section of the exam (e.g., case study or labs), you cannot return
to it. However, at the end of most sections, you have the opportunity to review
your answers (your exam may include a section that cannot be reviewed; this is
noted at the beginning of the section). Exam time does NOT stop while you are
reviewing your answers. Make sure you manage your time; pay attention to the
time AND number of questions remaining.
Exams with labs contain one or two performance sections/labs with multiple tasks
that you must complete. Research shows that tasks take approximately 3 times
longer to complete than a traditional item. Please manage your time so that are
able to complete the labs in the time remaining when you get to them. We have
ensured that candidates who manage their time wisely will have more than enough
time to complete the lab(s).
The number of labs and tasks on the exam is provided on the overview page
preceding the first lab. Read it! And then, manage your time accordingly.
Do NOT wait for tasks to execute before moving onto another task. In some cases,
you need something to execute before you can complete another task, but this will
be noted in the task, and there will be other tasks that you can be working on
while that task executes. Don't lose time waiting for tasks to run. Move onto
something that is not dependent on that task so you can maximize your exam
time. In some cases, starting a task may be sufficient for scoring (for example,
 creating a resource in Azure); you can let the task execute in the background while
you work on other tasks. We include a note in the task list telling you that you only
need to start the task. You can move on to other tasks or even leave the section
(move to the next lab if applicable or end the exam) without being penalized. Read
the task carefully. Do what’s required to solve the problem posed in the task.

Why does an exam with labs contain traditional

question types (for example, multiple choice,
drag and drop, build list, etc.)?
For a variety of reasons, we cannot assess all critical skills with labs. For example, we
can’t ask you to complete tasks that take more than a few minutes to run or that require
significant resources; as a result, we will continue to assess those skills using question
types that are more appropriate to the exam experience.

How many labs are on an exam? How many

tasks are in each lab?
If an exam contains labs, it will have at least 1 lab. Each lab contains between 7–15 tasks.
You will be told if the exam has labs and how many in the introduction to the exam.

How are tasks scored?

The tasks are scored based on the end result. We do not care how you accomplish the
task (for example, through the UI or using PowerShell commands)—only that you
successfully accomplished it. Complete the task as you normally would; the scoring
script evaluates the end result based on the key characteristics to determine if it was
done correctly. For example, if the task was to add a user, the scoring script ensures that
you added that user.

We do NOT require you to use a specific method to perform tasks. If you are more
comfortable using PowerShell or CLI, instead of a GUI, that’s what we want you to use.
We test you on the end result of your task—did you perform it correctly?—not on the
method that you use to perform a task.

How many points is each task worth?

Most tasks are worth one point; if the task is worth more than one point, that
information is provided in the task description.
How much time do I have to complete the labs?
Labs are not timed separately from the exam. At the beginning of the exam, the number
of labs, case studies, and questions as well as the exam time will be provided in the
introduction (read it!). You must answer all questions, including completing tasks
associated with any labs, in the time provided. Manage your time accordingly so that
you can complete all activities that must be done.

Will I have enough time to complete the labs?

The labs are designed to be completed within the exam time provided. You will not be
asked to perform tasks that execute long running operations or tasks that have many
dependencies. If important skills need to be assessed that are based on tasks that
require long running operations or have many dependencies, we will either assess them
with traditional items, or, if possible, set up the labs so that these operations have
already taken place, and then you will perform tasks that logically build on the
outcomes of those operations.

How do you determine which tasks to include in

the labs?
Like all questions on the exam, lab tasks map to the objective domain. We select the
tasks that best lend themselves to lab-based assessment, that do not require long
execution times or resources, and that can be completed within the anticipated time for
test takers to complete the exam.

Why did I have to wait before I could start my

lab?
It takes time to provision the environment in the cloud, and the environment you will
access to complete the tasks is loaded only when the resources are fully provisioned. As
a result, the exam begins with a series of traditional items (multiple choice, drag and
drop, build list, etc.) that allows time to provision the labs and load them into the
environment. If you answer these questions too quickly, you will have to wait for the
labs to finish loading.

I have heard that labs can launch with a blank

white screen. Is there something I can do to fix
this?
If your lab launches with a blank white screen, try opening a new tab and navigating to
https://portal.azure.com. Opening this new tab will resolve the issue most of the time.

I had some issues with my labs. How do I let

Microsoft know?
If you run into issues with labs, please complete the Exam item challenge process.
Although we won’t be able to provide a specific explanation for your experience, our
investigation will help us identify root causes and identify solutions that will improve the
experience for everyone.

I had some issues with my labs. How do I request

a rescore?
If you received a score, it is an accurate reflection of your performance on the exam; we
have designed scoring to account for any lab issues that you may experience. If you
failed, a rescore will not change that result.

When will I receive my score?

Labs take longer to score than traditional item types. Because the labs appear at the end
of the exam, you may not get your result immediately. It can take 30 minutes or longer
to receive a score. You do not have to wait for the score report. It will be passed
automatically to our certification database and will show up in your MC dashboard. This
should occur within 24 hours of the exam delivery. If it does not appear, please contact
certification support.

Do exams with performance-based questions

take longer to complete?
Yes. These exams may take longer to complete than exams that do not contain
performance-based items. The amount of time allotted for each exam takes this into
account.

Should I prepare for the performance-based

exams differently than I prepare for other
exams?
No. The skills measured remain the same regardless of the format of the question. The
knowledge and skills assessed on the exam are listed in the “Skills measured” section of
the exam details page. If you practice the skills, you’ll be prepared for any item type,
including labs.

Are there any specific test center requirements

for exams that have labs? Many test centers are
not listed when I try to schedule the exams that
have labs, but the same test centers are listed for
exams that do not.
Exams that include labs require testing centers to meet certain internet connectivity
requirements, so a smaller set of testing centers are available. As labs are added to more
of the new role-based exams, they will also be subject to these testing center limitations.
If you have specific testing centers in mind, contact the specific test center to learn if
they can deliver labs; alternately, they will not be listed as available test centers once
you select the exam. If that occurs, we recommend finding a different test center or
taking the exam through online proctoring. In the future, you may be able to take labs
through online proctoring, but we are currently limiting lab delivery to only test centers
that meet the connectivity and technical requirements needed to deliver them
successfully.

Where can I find a list of exams that contain

labs?
We do not share a list of exams that have labs because the presence or absence of labs
can literally change from one candidate to the next based on Azure availability, outages,
and bandwidth, leading to escalations when candidates think the exam was to have labs
but didn’t.

The goal is to have labs on every role-based certification, so it is best to plan for labs as
you’re preparing. An added benefit is that by preparing as if the exam will have labs, you
get additional experience that only puts you in a better spot to have the experience
needed to pass the exam.

At the beginning of the exam, the instructions provide information on what to expect on
the exam, including if it will have labs. Read the instructions carefully so you know if the
exam contains labs (as well as case studies and other question types that may have
different requirements than what’s typical).

Practice Assessments frequently asked

questions
What are Practice Assessments?
Practice Assessments are informal and voluntary tests taken as preparation for one of
Microsoft’s certification exams. These assessments are hosted on Microsoft Learn and
contain example questions to provide insight into the difficulty of the certification exam
and may help you determine if additional preparation is required before taking the
exam.

These questions are not the same as what you will see on the exam nor is this document
illustrative of the length of the exam or its complexity. For example, you may see
additional question types, multiple case studies, and labs. These questions are examples
only to provide insight into what to expect on the exam and help you determine if
additional preparation is required. Taking a Practice Assessment is not a replacement for
training taken or experience using Microsoft products.

Why should I take Practice Assessments?

While not a guarantee, research shows that attaining a high score on a Practice
Assessment increases the likelihood that someone will pass a Microsoft Certification
exam. These Practice Assessments are intended to provide an overview of the style,
wording, and difficulty of the questions that you are likely to experience on this exam. To
help you better prepare, the score report provides the answer, a rationale, and a URL
that will link you to additional information for every question.

Who can take a Practice Assessment?

Practice Assessments are available for free to every learner and can be taken as many
times as you want. You will need to sign in to your Learn profile or create an account
before taking the Practice Assessment.

Where can I find a Practice Assessment?

If the exam that you’re interested in taking has a Practice Assessment (not all of them
do), you will find the link to it on the exam details page for that specific exam in the
“Schedule exam” section. (See image below)

I can’t find a free Practice Assessment for the

exam I want to take. Where is it?
Currently, not all Microsoft Certification exams have free Practice Assessments. However,
some have practice tests available through MeasureUp. These are available for purchase.
They can be found on the exam details page for that exam or here .

Are Practice Assessments available for all

Microsoft Certifications?
No. Over the next few months, Microsoft will roll out free Practice Assessments for
additional exams.

Are the Practice Assessments free?

Yes. Practice Assessments are free and available to all learners who wish to use them as
an exam preparation resource for Microsoft Certifications.
Will Practice Assessments be available in
multiple languages?
Yes. Practice Assessments will be available in multiple languages.

Can I still take the Practice Tests from

MeasureUp?
Practice Tests from MeasureUp are still available and can be found here .

How is the multiple choice select n (e.g., choose

two) question type scored?
To earn the point for this type of question, you must select all of the correct options
without selecting any incorrect options. Note that this is different from how these
question types are scored on Microsoft Certification exams.

How can I get help with issues or problems I

have on Practice Assessments? How can I
provide feedback?
Please use the Practice Assessment Feedback Form to report a technical issue. You can
provide feedback on the overall experience by completing the Practice Assessment
Survey .

Frequently asked questions about

academic pricing
Are student discounts available for exams?
Visit: Student discounts.

Can I get a refund if I initially registered and paid

for an exam without verifying an academic
discount, but I’m verified now?
No. If you decide to register and pay for an exam before you have verified your student
status, you must pay commercial pricing and will not receive a refund. You must ensure
that you are verified before completing your registration and payment.

Does my academic verification expire?

Yes. Your academic verification is only valid for 12 months. After 12 months, you need to
repeat the verification process.

I’m an educator. Can I still receive an academic

discount (in applicable countries/regions) on my
Microsoft Certification exam delivered in the
commercial channel?
Yes. You need to follow the same process as a student. In other words, you must select
“Student” as your job function in your Microsoft account profile, and you must verify
your status through the same process as a student. For more information, visit: Student
discounts.

Who do I contact for questions regarding the

academic verification process for Microsoft
Certification exams?
If you have general questions related to exam registration or questions specific to a new
or pending verification request, please contact certification support.
Vouchers and redeeming discounts
Article • 07/10/2024

How to redeem an employee or event attendee

discount
1. Begin the registration process by selecting the "Schedule exam" button from any
exam or certifications detail page. For detailed instructions on how to register, visit:
Register and schedule an exam.

2. Sign into your existing Microsoft Learn profile or create one using a Microsoft
account.

3. When logged in, enter your address and contact information in the Transfer to
Pearson Vue dialog box for Pearson Vue, the exam delivery provider.

Any discounts will be applied during checkout. If you have a voucher code, you will
enter it on Pearson Vue website during payment.
 4. Select the "Submit" button to proceed to the Pearson Vue website to complete
your exam registration

5. Complete the exam options, confirm your selections, and proceed to your Cart to
checkout.

If you are eligible for an exam discount, it will be applied during checkout.

How to redeem a voucher with Pearson VUE

To redeem a voucher, you will register and schedule your exam with Pearson VUE using
the standard process. For detailed information about registering, visit: Register and
schedule an exam.

On the screen where you enter payment and billing information, select “Add Voucher or
Promo Code” and follow the on-screen instructions to redeem your voucher.
Study guide for Exam AI-102: Designing
and Implementing a Microsoft Azure AI
Solution
Article • 09/30/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
exams as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 31, 2024

Audience profile
As a Microsoft Azure AI engineer, you build, manage, and deploy AI solutions that
leverage Azure AI.

Your responsibilities include participating in all phases of AI solutions development,

including:

Requirements definition and design

Development

Deployment

Integration

Maintenance

Performance tuning

Monitoring

You work with solution architects to translate their vision. You also work with data
scientists, data engineers, Internet of Things (IoT) specialists, infrastructure
administrators, and other software developers to:

Build complete and secure end-to-end AI solutions.

 Integrate AI capabilities in other applications and solutions.

As an Azure AI engineer, you have experience developing solutions that use languages
such as:

Python

C#

You should be able to use Representational State Transfer (REST) APIs and SDKs to build
secure image processing, video processing, natural language processing, knowledge
mining, and generative AI solutions on Azure. You should:

Understand the components that make up the Azure AI portfolio and the available
data storage options.

Be able to apply responsible AI principles.

Skills at a glance
Plan and manage an Azure AI solution (15–20%)

Implement content moderation solutions (10–15%)

Implement computer vision solutions (15–20%)

Implement natural language processing solutions (30–35%)

Implement knowledge mining and document intelligence solutions (10–15%)

Implement generative AI solutions (10–15%)

Plan and manage an Azure AI solution (15–20%)

Select the appropriate Azure AI service

Select the appropriate service for a computer vision solution

Select the appropriate service for a natural language processing solution

Select the appropriate service for a speech solution

Select the appropriate service for a generative AI solution

Select the appropriate service for a document intelligence solution

 Select the appropriate service for a knowledge mining solution

Plan, create and deploy an Azure AI service

Plan for a solution that meets Responsible AI principles

Create an Azure AI resource

Determine a default endpoint for a service

Integrate Azure AI services into a continuous integration and continuous delivery

(CI/CD) pipeline

Plan and implement a container deployment

Manage, monitor, and secure an Azure AI service

Configure diagnostic logging

Monitor an Azure AI resource

Manage costs for Azure AI services

Manage account keys

Protect account keys by using Azure Key Vault

Manage authentication for an Azure AI Service resource

Manage private communications

Implement content moderation solutions (10–15%)

Create solutions for content delivery

Implement a text moderation solution with Azure AI Content Safety

Implement an image moderation solution with Azure AI Content Safety

Implement computer vision solutions (15–20%)

Analyze images
Select visual features to meet image processing requirements
 Detect objects in images and generate image tags

Include image analysis features in an image processing request

Interpret image processing responses

Extract text from images using Azure AI Vision

Convert handwritten text using Azure AI Vision

Implement custom computer vision models by using Azure AI

Vision

Choose between image classification and object detection models

Label images

Train a custom image model, including image classification and object detection

Evaluate custom vision model metrics

Publish a custom vision model

Consume a custom vision model

Analyze videos
Use Azure AI Video Indexer to extract insights from a video or live stream

Use Azure AI Vision Spatial Analysis to detect presence and movement of people
in video

Implement natural language processing solutions (30–

35%)

Analyze text by using Azure AI Language

Extract key phrases

Extract entities

Determine sentiment of text

Detect the language used in text

 Detect personally identifiable information (PII) in text

Process speech by using Azure AI Speech

Implement text-to-speech

Implement speech-to-text

Improve text-to-speech by using Speech Synthesis Markup Language (SSML)

Implement custom speech solutions

Implement intent recognition

Implement keyword recognition

Translate language
Translate text and documents by using the Azure AI Translator service

Implement custom translation, including training, improving, and publishing a

custom model

Translate speech-to-speech by using the Azure AI Speech service

Translate speech-to-text by using the Azure AI Speech service

Translate to multiple languages simultaneously

Implement and manage a language understanding model by using

Azure AI Language

Create intents and add utterances

Create entities

Train, evaluate, deploy, and test a language understanding model

Optimize a language understanding model

Consume a language model from a client application

Backup and recover language understanding models

Create a custom question answering solution by using Azure AI
Language

Create a custom question answering project

Add question-and-answer pairs manually

Import sources

Train and test a knowledge base

Publish a knowledge base

Create a multi-turn conversation

Add alternate phrasing

Add chit-chat to a knowledge base

Export a knowledge base

Create a multi-language question answering solution

Implement knowledge mining and document intelligence

solutions (10–15%)

Implement an Azure AI Search solution

Provision an Azure AI Search resource

Create data sources

Create an index

Define a skillset

Implement custom skills and include them in a skillset

Create and run an indexer

Query an index, including syntax, sorting, filtering, and wildcards

Manage Knowledge Store projections, including file, object, and table projections

Implement an Azure AI Document Intelligence solution

 Provision a Document Intelligence resource

Use prebuilt models to extract data from documents

Implement a custom document intelligence model

Train, test, and publish a custom document intelligence model

Create a composed document intelligence model

Implement a document intelligence model as a custom Azure AI Search skill

Implement generative AI solutions (10–15%)

Use Azure OpenAI Service to generate content

Provision an Azure OpenAI Service resource

Select and deploy an Azure OpenAI model

Submit prompts to generate natural language

Submit prompts to generate code

Use the DALL-E model to generate images

Use Azure OpenAI APIs to submit prompts and receive responses

Use large multimodal models in Azure OpenAI

Optimize generative AI

Configure parameters to control generative behavior

Apply prompt engineering techniques to improve responses

Use your own data with an Azure OpenAI model

Fine-tune an Azure OpenAI model

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.
 ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure AI services

Azure AI Vision
Azure AI Video Indexer
Azure AI Language
Azure AI Speech
Azure AI Search
Azure OpenAI
Azure AI Document Intelligence

Ask a question Microsoft Q&A | Microsoft Docs

Get community AI - Machine Learning - Microsoft Tech Community

support AI - Machine Learning Blog - Microsoft Tech Community

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video The AI Show

Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to October 31, 2024 Skill area as of October 31, 2024 Change

Implement generative AI solutions Implement generative AI solutions No

change

Use Azure OpenAI Service to generate Use Azure OpenAI Service to generate Minor
content content
Study guide for Exam AI-900: Microsoft
Azure AI Fundamentals
Article • 03/05/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of April 24, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to April 24, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.
 Useful links Description

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of April 24, 2024

Audience profile
This exam is an opportunity for you to demonstrate knowledge of machine learning and
AI concepts and related Microsoft Azure services. As a candidate for this exam, you
should have familiarity with Exam AI-900’s self-paced or instructor-led learning material.

This exam is intended for you if you have both technical and non-technical
backgrounds. Data science and software engineering experience are not required.
However, you would benefit from having awareness of:
 Basic cloud concepts

Client-server applications

You can use Azure AI Fundamentals to prepare for other Azure role-based certifications
like Azure Data Scientist Associate or Azure AI Engineer Associate, but it’s not a
prerequisite for any of them.

Skills at a glance
Describe Artificial Intelligence workloads and considerations (15–20%)

Describe fundamental principles of machine learning on Azure (20–25%)

Describe features of computer vision workloads on Azure (15–20%)

Describe features of Natural Language Processing (NLP) workloads on Azure (15–

20%)

Describe features of generative AI workloads on Azure (15–20%)

Describe Artificial Intelligence workloads and

considerations (15–20%)

Identify features of common AI workloads

Identify features of content moderation and personalization workloads

Identify computer vision workloads

Identify natural language processing workloads

Identify knowledge mining workloads

Identify document intelligence workloads

Identify features of generative AI workloads

Identify guiding principles for responsible AI

Describe considerations for fairness in an AI solution

Describe considerations for reliability and safety in an AI solution

Describe considerations for privacy and security in an AI solution

 Describe considerations for inclusiveness in an AI solution

Describe considerations for transparency in an AI solution

Describe considerations for accountability in an AI solution

Describe fundamental principles of machine learning on

Azure (20–25%)

Identify common machine learning techniques

Identify regression machine learning scenarios

Identify classification machine learning scenarios

Identify clustering machine learning scenarios

Identify features of deep learning techniques

Describe core machine learning concepts

Identify features and labels in a dataset for machine learning

Describe how training and validation datasets are used in machine learning

Describe Azure Machine Learning capabilities

Describe capabilities of automated machine learning

Describe data and compute services for data science and machine learning

Describe model management and deployment capabilities in Azure Machine

Learning

Describe features of computer vision workloads on Azure

(15–20%)

Identify common types of computer vision solution

Identify features of image classification solutions

Identify features of object detection solutions

 Identify features of optical character recognition solutions

Identify features of facial detection and facial analysis solutions

Identify Azure tools and services for computer vision tasks

Describe capabilities of the Azure AI Vision service

Describe capabilities of the Azure AI Face detection service

Describe features of Natural Language Processing (NLP)

workloads on Azure (15–20%)

Identify features of common NLP Workload Scenarios

Identify features and uses for key phrase extraction

Identify features and uses for entity recognition

Identify features and uses for sentiment analysis

Identify features and uses for language modeling

Identify features and uses for speech recognition and synthesis

Identify features and uses for translation

Identify Azure tools and services for NLP workloads

Describe capabilities of the Azure AI Language service

Describe capabilities of the Azure AI Speech service

Describe features of generative AI workloads on Azure

(15–20%)

Identify features of generative AI solutions

Identify features of generative AI models

Identify common scenarios for generative AI

Identify responsible AI considerations for generative AI

Identify capabilities of Azure OpenAI Service
Describe natural language generation capabilities of Azure OpenAI Service

Describe code generation capabilities of Azure OpenAI Service

Describe image generation capabilities of Azure OpenAI Service

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Anomaly Detector

Language Understanding
Azure Machine Learning
Computer Vision
Natural language processing technology
Azure Bot Service
Speech to Text
Speech Translation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Artificial Intelligence and Machine Learning Hub

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video The AI Show

Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to April 24, 2024 Skill area as of April 24, 2024 Change

Audience profile No
change

Describe Artificial Intelligence Describe Artificial Intelligence No

workloads and considerations workloads and considerations change

Identify features of common AI Identify features of common AI No

workloads workloads change

Identify guiding principles for responsible Identify guiding principles for responsible No
AI AI change

Describe fundamental principles of Describe fundamental principles of No

machine learning on Azure machine learning on Azure change

Identify common machine learning Identify common machine learning No

techniques techniques change

Describe core machine learning concepts Describe core machine learning concepts No
change

Describe Azure Machine Learning Describe Azure Machine Learning Minor

capabilities capabilities

Describe features of computer vision Describe features of computer vision No

workloads on Azure workloads on Azure change

Identify common types of computer Identify common types of computer No

vision solution vision solution change

Identify Azure tools and services for Identify Azure tools and services for Minor
computer vision tasks computer vision tasks

Describe features of Natural Language Describe features of Natural Language No

Processing (NLP) workloads on Azure Processing (NLP) workloads on Azure change

Identify features of common NLP Identify features of common NLP No

Workload Scenarios Workload Scenarios change

Identify Azure tools and services for NLP Identify Azure tools and services for NLP Minor
workloads workloads

Describe features of generative AI Describe features of generative AI No

workloads on Azure workloads on Azure change
 Skill area prior to April 24, 2024 Skill area as of April 24, 2024 Change

Identify features of generative AI Identify features of generative AI No

solutions solutions change

Identify capabilities of Azure OpenAI Identify capabilities of Azure OpenAI No

Service Service change

Skills measured prior to April 24, 2024

Audience profile
This exam is an opportunity for you to demonstrate knowledge of machine learning and
AI concepts and related Microsoft Azure services. As a candidate for this exam, you
should have familiarity with Exam AI-900’s self-paced or instructor-led learning material.

This exam is intended for you if you have both technical and non-technical
backgrounds. Data science and software engineering experience are not required.
However, you would benefit from having awareness of:

Basic cloud concepts

Client-server applications

You can use Azure AI Fundamentals to prepare for other Azure role-based certifications
like Azure Data Scientist Associate or Azure AI Engineer Associate, but it’s not a
prerequisite for any of them.

Skills at a glance
Describe Artificial Intelligence workloads and considerations (15–20%)

Describe fundamental principles of machine learning on Azure (20–25%)

Describe features of computer vision workloads on Azure (15–20%)

Describe features of Natural Language Processing (NLP) workloads on Azure (15–

20%)

Describe features of generative AI workloads on Azure (15–20%)

Describe Artificial Intelligence workloads and

considerations (15–20%)
Identify features of common AI workloads
Identify features of content moderation and personalization workloads

Identify computer vision workloads

Identify natural language processing workloads

Identify knowledge mining workloads

Identify document intelligence workloads

Identify features of generative AI workloads

Identify guiding principles for responsible AI

Describe considerations for fairness in an AI solution

Describe considerations for reliability and safety in an AI solution

Describe considerations for privacy and security in an AI solution

Describe considerations for inclusiveness in an AI solution

Describe considerations for transparency in an AI solution

Describe considerations for accountability in an AI solution

Describe fundamental principles of machine learning on

Azure (20–25%)

Identify common machine learning techniques

Identify regression machine learning scenarios

Identify classification machine learning scenarios

Identify clustering machine learning scenarios

Identify features of deep learning techniques

Describe core machine learning concepts

Identify features and labels in a dataset for machine learning
 Describe how training and validation datasets are used in machine learning

Describe Azure Machine Learning capabilities

Describe capabilities of Automated machine learning

Describe data and compute services for data science and machine learning

Describe model management and deployment capabilities in Azure Machine

Learning

Describe features of computer vision workloads on Azure

(15–20%)

Identify common types of computer vision solution:

Identify features of image classification solutions

Identify features of object detection solutions

Identify features of optical character recognition solutions

Identify features of facial detection and facial analysis solutions

Identify Azure tools and services for computer vision tasks

Describe capabilities of the Azure AI Vision service

Describe capabilities of the Azure AI Face detection service

Describe capabilities of the Azure AI Video Indexer service

Describe features of Natural Language Processing (NLP)

workloads on Azure (15–20%)

Identify features of common NLP Workload Scenarios

Identify features and uses for key phrase extraction

Identify features and uses for entity recognition

Identify features and uses for sentiment analysis

 Identify features and uses for language modeling

Identify features and uses for speech recognition and synthesis

Identify features and uses for translation

Identify Azure tools and services for NLP workloads

Describe capabilities of the Azure AI Language service

Describe capabilities of the Azure AI Speech service

Describe capabilities of the Azure AI Translator service

Describe features of generative AI workloads on Azure

(15–20%)

Identify features of generative AI solutions

Identify features of generative AI models

Identify common scenarios for generative AI

Identify responsible AI considerations for generative AI

Identify capabilities of Azure OpenAI Service

Describe natural language generation capabilities of Azure OpenAI Service

Describe code generation capabilities of Azure OpenAI Service

Describe image generation capabilities of Azure OpenAI Service

Study guide for Exam AZ-104: Microsoft
Azure Administrator
Article • 01/10/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of October 26, 2023 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to October 26, 2023 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can
request an accommodation.
 Useful links Description

Take a free Practice Test your skills with practice questions to help you prepare for
Assessment the exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 26, 2023

Audience profile
As a candidate for this exam, you should have subject matter expertise in implementing,
managing, and monitoring an organization’s Microsoft Azure environment, including
virtual networks, storage, compute, identity, security, and governance.

As an Azure administrator, you often serve as part of a larger team dedicated to

implementing an organization's cloud infrastructure. You also coordinate with other
roles to deliver Azure networking, security, database, application development, and
DevOps solutions.

You should be familiar with:

Operating systems

Networking

Servers

Virtualization

In addition, you should have experience with:

PowerShell

Azure CLI

The Azure portal

Azure Resource Manager templates

Microsoft Entra ID

Skills at a glance
Manage Azure identities and governance (20–25%)

Implement and manage storage (15–20%)

Deploy and manage Azure compute resources (20–25%)

Implement and manage virtual networking (15–20%)

Monitor and maintain Azure resources (10–15%)

Manage Azure identities and governance (20–25%)

Manage Microsoft Entra users and groups

Create users and groups

Manage user and group properties

Manage licenses in Microsoft Entra ID

 Manage external users

Configure self-service password reset (SSPR)

Manage access to Azure resources

Manage built-in Azure roles

Assign roles at different scopes

Interpret access assignments

Manage Azure subscriptions and governance

Implement and manage Azure Policy

Configure resource locks

Apply and manage tags on resources

Manage resource groups

Manage subscriptions

Manage costs by using alerts, budgets, and Azure Advisor recommendations

Configure management groups

Implement and manage storage (15–20%)

Configure access to storage

Configure Azure Storage firewalls and virtual networks

Create and use shared access signature (SAS) tokens

Configure stored access policies

Manage access keys

Configure identity-based access for Azure Files

Configure and manage storage accounts

Create and configure storage accounts

 Configure Azure Storage redundancy

Configure object replication

Configure storage account encryption

Manage data by using Azure Storage Explorer and AzCopy

Configure Azure Files and Azure Blob Storage

Create and configure a file share in Azure Storage

Create and configure a container in Blob Storage

Configure storage tiers

Configure snapshots and soft delete for Azure Files

Configure blob lifecycle management

Configure blob versioning

Deploy and manage Azure compute resources (20–25%)

Automate deployment of resources by using Azure Resource

Manager (ARM) templates or Bicep files
Interpret an Azure Resource Manager template or a Bicep file

Modify an existing Azure Resource Manager template

Modify an existing Bicep file

Deploy resources by using an Azure Resource Manager template or a Bicep file

Export a deployment as an Azure Resource Manager template or convert an Azure

Resource Manager template to a Bicep file

Create and configure virtual machines

Create a virtual machine

Configure Azure Disk Encryption

Move a virtual machine to another resource group, subscription, or region

 Manage virtual machine sizes

Manage virtual machine disks

Deploy virtual machines to availability zones and availability sets

Deploy and configure an Azure Virtual Machine Scale Sets

Provision and manage containers in the Azure portal

Create and manage an Azure container registry

Provision a container by using Azure Container Instances

Provision a container by using Azure Container Apps

Manage sizing and scaling for containers, including Azure Container Instances and
Azure Container Apps

Create and configure Azure App Service

Provision an App Service plan

Configure scaling for an App Service plan

Create an App Service

Configure certificates and Transport Layer Security (TLS) for an App Service

Map an existing custom DNS name to an App Service

Configure backup for an App Service

Configure networking settings for an App Service

Configure deployment slots for an App Service

Implement and manage virtual networking (15–20%)

Configure and manage virtual networks in Azure

Create and configure virtual networks and subnets

Create and configure virtual network peering

Configure public IP addresses

 Configure user-defined network routes

Troubleshoot network connectivity

Configure secure access to virtual networks

Create and configure network security groups (NSGs) and application security
groups

Evaluate effective security rules in NSGs

Implement Azure Bastion

Configure service endpoints for Azure platform as a service (PaaS)

Configure private endpoints for Azure PaaS

Configure name resolution and load balancing

Configure Azure DNS

Configure an internal or public load balancer

Troubleshoot load balancing

Monitor and maintain Azure resources (10–15%)

Monitor resources in Azure

Interpret metrics in Azure Monitor

Configure log settings in Azure Monitor

Query and analyze logs in Azure Monitor

Set up alert rules, action groups, and alert processing rules in Azure Monitor

Configure and interpret monitoring of virtual machines, storage accounts, and

networks by using Azure Monitor Insights

Use Azure Network Watcher and Connection Monitor

Implement backup and recovery

 Create a Recovery Services vault

Create an Azure Backup vault

Create and configure a backup policy

Perform backup and restore operations by using Azure Backup

Configure Azure Site Recovery for Azure resources

Perform a failover to a secondary region by using Site Recovery

Configure and interpret reports and alerts for backups

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure documentation

Microsoft Entra ID
Azure Policy
Azure Storage
Azure Storage Explorer
Azure Blob Storage
ARM templates
Azure Container Instances
Azure Container Apps
App Service
Azure DNS
Azure Bastion
Application Gateway
Azure Monitor
Network Watcher
Azure Site Recovery
Azure Backup service

Ask a question Microsoft Q&A | Microsoft Docs

 Study resources Links to learning and documentation

Get community Azure Community Support

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Azure Fridays
Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to October 26, 2023 Skill area as of October 26, 2023 Change

Audience profile Minor

Manage Azure identities and Manage Azure identities and No

governance governance change

Manage Azure AD users and groups Manage Microsoft Entra users and groups Minor

Manage access to Azure resources Manage access to Azure resources No

change

Manage Azure subscriptions and Manage Azure subscriptions and No

governance governance change

Implement and manage storage Implement and manage storage No

change

Configure access to storage Configure access to storage No

change

Configure and manage storage accounts Configure and manage storage accounts No
change

Configure Azure Files and Azure Blob Configure Azure Files and Azure Blob No
Storage Storage change
 Skill area prior to October 26, 2023 Skill area as of October 26, 2023 Change

Deploy and manage Azure compute Deploy and manage Azure compute No
resources resources change

Automate deployment of resources by Automate deployment of resources by No

using Azure Resource Manager (ARM) using Azure Resource Manager (ARM) change
templates or Bicep files templates or Bicep files

Create and configure VMs Create and configure virtual machines No

change

Provision and manage containers in the Provision and manage containers in the No
Azure portal Azure portal change

Create and configure an Azure App Create and configure an Azure App No
Service Service change

Implement and manage virtual Implement and manage virtual No

networking networking change

Configure and manage virtual networks in Configure and manage virtual networks in No
Azure Azure change

Configure secure access to virtual Configure secure access to virtual No

networks networks change

Configure name resolution and load Configure name resolution and load No
balancing balancing change

Monitor and maintain Azure resources Monitor and maintain Azure resources No
change

Monitor resources in Azure Monitor resources in Azure No

change

Implement backup and recovery Implement backup and recovery No

change

Skills measured prior to October 26, 2023

Audience profile
Candidates for this exam should have subject matter expertise in implementing,
managing, and monitoring an organization’s Microsoft Azure environment, including
virtual networks, storage, compute, identity, security, and governance.
An Azure administrator often serves as part of a larger team dedicated to implementing
an organization's cloud infrastructure. Azure administrators also coordinate with other
roles to deliver Azure networking, security, database, application development, and
DevOps solutions.

Candidates for this exam should be familiar with operating systems, networking, servers,
and virtualization. In addition, professionals in this role should have experience using
PowerShell, Azure Command-Line Interface (CLI), the Azure portal, Azure Resource
Manager (ARM) templates, and Microsoft Azure Active Directory (Azure AD), part of
Microsoft Entra.

Skills at a glance
Manage Azure identities and governance (20–25%)

Implement and manage storage (15–20%)

Deploy and manage Azure compute resources (20–25%)

Implement and manage virtual networking (15–20%)

Monitor and maintain Azure resources (10–15%)

Manage Azure identities and governance (20–25%)

Manage Azure AD users and groups

Create users and groups

Manage user and group properties

Manage licenses in Azure AD

Manage external users

Configure self-service password reset (SSPR)

Manage access to Azure resources

Manage built-in Azure roles

Assign roles at different scopes

Interpret access assignments

Manage Azure subscriptions and governance
Implement and manage Azure Policy

Configure resource locks

Apply and manage tags on resources

Manage resource groups

Manage subscriptions

Manage costs by using alerts, budgets, and Azure Advisor recommendations

Configure management groups

Implement and manage storage (15–20%)

Configure access to storage

Configure Azure Storage firewalls and virtual networks

Create and use shared access signature (SAS) tokens

Configure stored access policies

Manage access keys

Configure identity-based access for Azure Files

Configure and manage storage accounts

Create and configure storage accounts

Configure Azure Storage redundancy

Configure object replication

Configure storage account encryption

Manage data by using Azure Storage Explorer and AzCopy

Configure Azure Files and Azure Blob Storage

Create and configure a file share in Azure Storage

 Create and configure a container in Blob Storage

Configure storage tiers

Configure snapshots and soft delete for Azure Files

Configure blob lifecycle management

Configure blob versioning

Deploy and manage Azure compute resources (20–25%)

Automate deployment of resources by using Azure Resource

Manager (ARM) templates or Bicep files

Interpret an ARM template or a Bicep file

Modify an existing ARM template

Modify an existing Bicep file

Deploy resources by using an ARM template or a Bicep file

Export a deployment as an ARM template or compile a deployment as a Bicep file

Create and configure virtual machines

Create a virtual machine

Configure Azure Disk Encryption

Move a virtual machine to another resource group, subscription, or region

Manage virtual machine sizes

Manage virtual machine disks

Deploy virtual machines to availability zones and availability sets

Deploy and configure an Azure Virtual Machine Scale Sets

Provision and manage containers in the Azure portal

Create and manage an Azure container registry

 Provision a container by using Azure Container Instances

Provision a container by using Azure Container Apps

Manage sizing and scaling for containers, including Azure Container Instances and
Azure Container Apps

Create and configure Azure App Service

Provision an App Service plan

Configure scaling for an App Service plan

Create an App Service

Configure certificates and TLS for an App Service

Map an existing custom DNS name to an App Service

Configure backup for an App Service

Configure networking settings for an App Service

Configure deployment slots for an App Service

Implement and manage virtual networking (15–20%)

Configure and manage virtual networks in Azure

Create and configure virtual networks and subnets

Create and configure virtual network peering

Configure public IP addresses

Configure user-defined network routes

Troubleshoot network connectivity

Configure secure access to virtual networks

Create and configure network security groups (NSGs) and application security
groups

Evaluate effective security rules in NSGs

 Implement Azure Bastion

Configure service endpoints for Azure platform as a service (PaaS)

Configure private endpoints for Azure PaaS

Configure name resolution and load balancing

Configure Azure DNS

Configure an internal or public load balancer

Troubleshoot load balancing

Monitor and maintain Azure resources (10–15%)

Monitor resources in Azure

Interpret metrics in Azure Monitor

Configure log settings in Azure Monitor

Query and analyze logs in Azure Monitor

Set up alert rules, action groups, and alert processing rules in Azure Monitor

Configure and interpret monitoring of virtual machines, storage accounts, and

networks by using Azure Monitor Insights

Use Azure Network Watcher and Connection Monitor

Implement backup and recovery

Create a Recovery Services vault

Create an Azure Backup vault

Create and configure a backup policy

Perform backup and restore operations by using Azure Backup

Configure Azure Site Recovery for Azure resources

Perform a failover to a secondary region by using Site Recovery

Configure and interpret reports and alerts for backups

Study guide for Exam AZ-120: Planning
and Administering Azure for SAP
Workloads
Article • 09/18/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a practice test Are you ready to take the exam or do you need to study a bit more?

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.
We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of this exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 11, 2024

Audience profile
As a candidate for this exam, you’re an architect or engineer who designs and manages
the SAP landscape on Azure. Your responsibilities include:

Implementing industry-specific standards for migrations and integrations.

Ensuring the sustained operation of an SAP solution within the Azure environment.

You recommend services and adjust resources as appropriate for optimal:

Resiliency

Performance

Scale

Provision

Size

Monitoring
You partner with cloud administrators, cloud database administrators, and clients to
implement solutions, including RISE with SAP. You manage SAP infrastructure by using:

The Azure portal

Azure Marketplace

Azure Resource Manager templates

You should have extensive experience and knowledge of the SAP applications and
databases including:

SAP high-performance Analytic Appliance (HANA)

SAP Business Suite

SAP NetWeaver

You should also have experience with virtualization, cloud infrastructure, storage
structures, high availability, backup, disaster recovery, data protection, and networking.

For this exam, we strongly recommend that candidates have an Azure Administrator
Associate certification.

Skills at a glance
Migrate SAP workloads to Azure (25–30%)

Design and implement an infrastructure to support SAP workloads on Azure (25–

30%)

Design and implement high availability and disaster recovery (HADR) (20–25%)

Maintain SAP workloads on Azure (20–25%)

Migrate SAP workloads to Azure (25–30%)

Identify requirements for target infrastructure

Estimate target sizing for SAP workloads

Identify supported scenarios for SAP deployments on Azure

Identify compute, storage, and network requirements for SAP workloads

Assess constraints imposed by subscription models and quota limits

 Identify software licensing requirements for target workloads

Identify cost implications for target workloads

Specify an Azure support plan for the target infrastructure

Choose between lift and shift, lift-shift-migrate, and lift-shift-migrate to HANA

Choose an appropriate SAP workload migration strategy and tools

Design and implement an Azure environment to support SAP

workloads

Design and implement authorization and access control for SAP workloads

Design and implement governance and compliance by using Azure Policy

Design and implement authentication for SAP workloads

Design and implement authentication for SAP software as a service (SaaS)

applications

Design and implement a management hierarchy, including management groups,

subscriptions, and resource groups

Design Azure landing zones for SAP

Design and implement integration with SAP RISE

Design networking for SAP RISE

Implement networking for SAP RISE

Design and implement Azure compute, network, and storage services with SAP
RISE

Design and implement integration of data management services such as data

archiving

Design and implement integration of identity and security services with SAP RISE

Design and implement an infrastructure to support SAP

workloads on Azure (25–30%)
Design and implement a compute solution for SAP workloads
Choose an SAP-certified Azure virtual machine for a given SAP workload

Configure the Azure VM extension for SAP solutions

Deploy an operating system by using an Azure Marketplace image

Create a custom image and deploy it to an Azure virtual machine

Automate a deployment of Azure virtual machines by using IaC, including Bicep

and Azure Resource Manager (ARM) templates

Automate a deployment by using the SAP on Azure Deployment Automation

Framework

Automate a deployment by using Azure Center for SAP solutions

Design and implement networking for SAP on Azure virtual

machines

Design and implement virtual networks and subnets

Implement Accelerated Networking for Azure virtual machines

Design and configure proximity placement groups

Design networking to meet SAP workload latency requirements

Design and implement network flow control

Design and implement network security

Design and implement service endpoints and private endpoints for Azure Storage

Design name resolution for integration with Azure DNS

Design and configure ExpressRoute for hybrid connectivity

Design and implement a storage solution for SAP on Azure virtual

machines
Choose a storage type

Specify when to use disk striping and simple volumes

Design for storage security considerations

 Design and implement data protection

Design and implement caching for disks

Configure Write Accelerator

Configure encryption for storage, disks, and data

Design and implement volumes by using Azure NetApp Files

Design and implement volumes by using Azure Files

Design and implement high availability and disaster

recovery (HADR) (20–25%)

Design and implement a high availability solution for SAP on Azure

virtual machines
Design for service-level agreement (SLA) considerations

Design and deploy SAP workloads into availability sets and availability zones

Design and implement load balancing for high availability

Configure clustering for HANA and SAP Central Services (SCS)

Configure clustering for SQL

Configure Pacemaker and STONITH

Configure an Azure fence agent or STONITH Block Device (SBD)

Design and configure storage-level replication for SAP workloads

Configure restart of SAP systems, instances, and HANA databases

Design and implement a disaster recovery solution for SAP on

Azure virtual machines

Design and implement an Azure Site Recovery strategy for an SAP infrastructure

Design a disaster recovery solution with regional considerations

Specify network configurations for disaster recovery

Design a backup strategy to meet SLA requirements

 Implement policies for backups and snapshots

Configure and validate snapshots and backups for SAP workloads

Perform backup and restore

Test disaster recovery

Maintain SAP workloads on Azure (20–25%)

Optimize performance and costs

Optimize performance and costs for an SAP workload by using Azure Advisor
recommendations

Analyze and optimize network performance

Optimize costs by configuring snoozing and deploying reserved instances

Optimize performance and costs by resizing Azure virtual machines

Optimize storage costs

Optimize data performance by using archiving

Optimize performance and costs of SAP application servers and databases

Monitor and maintain SAP on Azure

Monitor Azure virtual machines by using Azure Monitor

Monitor high availability by using Azure Monitor

Monitor storage by using Azure Monitor

Monitor networking by using Azure Monitor and Azure Network Watcher

Configure Azure Monitor for SAP solutions

Manage backups by using Azure Backup

Start and stop SAP systems by using Azure Center for SAP solutions

Manage virtual instances by using Azure Center for SAP solutions

Implement the SAP Landscape Management (LaMa) connector for Azure

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation SAP on Azure

Development and test environments for SAP workloads on Azure
SAP on Azure architecture center

Ask a question Microsoft Q&A | Microsoft Docs

Get community Azure Community Support

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Azure Fridays
Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to October 11, 2024 Skill area as of October 11, 2024 Change

Audience profile Major

Migrate SAP workloads to Azure Migrate SAP workloads to Azure No change

Design and implement integration New

Skill area prior to October 11, 2024 Skill area as of October 11, 2024 Change

with SAP RISE

Design and implement an Design and implement an % of the exam

infrastructure to support SAP infrastructure to support SAP decreased
workloads on Azure workloads on Azure

**Design and implement high Design and implement high % of the exam
availability and disaster recovery availability and disaster recovery increased
(HA/DR) (HADR)

Maintain SAP workloads on Azure Maintain SAP workloads on Azure % of the exam
increased

Optimize performance and costs Optimize performance and costs Minor

Study guide for Exam AZ-140:
Configuring and Operating Microsoft
Azure Virtual Desktop
Article • 06/24/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of July 22, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to July 22, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows you
to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.
 Useful links Description

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of July 22, 2024

Audience profile
As a candidate for this exam, you should be a server or desktop administrator with
subject matter expertise in designing, implementing, managing, and maintaining
Microsoft Azure Virtual Desktop experiences and remote apps for any device.

To deliver these experiences, you should work closely with:

Azure administrators
 Azure architects

Microsoft 365 administrators

Azure security engineers

Azure Stack HCI administrators

You should have experience with Azure technologies, including:

Compute

Networking

Identity

Storage

Resiliency

You should be able to manage end-user desktop environments, including delivering

applications and configuring user settings. You should use the Azure portal, templates,
scripting, and command-line tools to manage an Azure Virtual Desktop deployment.

Skills at a glance
Plan and implement an Azure Virtual Desktop infrastructure (40–45%)

Plan and implement identity and security (15–20%)

Plan and implement user environments and apps (20–25%)

Monitor and maintain an Azure Virtual Desktop infrastructure (10–15%)

Plan and implement an Azure Virtual Desktop

infrastructure (40–45%)

Plan, implement, and manage networking for Azure Virtual

Desktop

Assess network capacity and speed requirements for Azure Virtual Desktop

Design network configuration for session hosts to meet requirements for Azure
Virtual Desktop
 Plan and implement Remote Desktop Protocol (RDP) Shortpath and quality of
service (QoS) policies

Plan and implement an Azure Private Link solution for Azure Virtual Desktop

Monitor and troubleshoot network connectivity

Plan and implement storage for Azure Virtual Desktop user data

Plan storage for Azure Virtual Desktop user data

Implement storage for FSLogix components

Implement storage accounts for Azure Virtual Desktop

Implement file shares for Azure Virtual Desktop

Implement Azure NetApp Files for Azure Virtual Desktop

Plan host pools and session hosts

Recommend resource groups, subscriptions, and management groups for Azure
Virtual Desktop resources

Recommend an operating system (OS) for Azure Virtual Desktop session hosts

Recommend an appropriate licensing model for Azure Virtual Desktop based on

requirements

Plan a host pool architecture

Design an Azure Virtual Desktop configuration for performance requirements

Design an Azure Virtual Desktop configuration for Azure Virtual Machines capacity
requirements

Implement host pools and session hosts

Create host pools and session hosts by using the Azure portal

Automate creation of Azure Virtual Desktop hosts and host pools by using
PowerShell, Azure CLI, Azure Resource Manager templates (ARM templates), and
Bicep

Configure host pool and session host settings

 Apply a Windows client or Windows Server license to a session host

Create and manage session host images

Create an image manually

Create an image by using Azure virtual machine Image Builder

Modify an image

Plan and implement lifecycle management for images

Apply OS and application updates to an image

Create a session host by using a custom image

Plan and implement image storage, including Compute Gallery

Plan and implement identity and security (15–20%)

Plan and implement identity integration

Select an identity scenario for Azure Virtual Desktop, including Active Directory
Domain Services (AD DS), Microsoft Entra ID, and Microsoft Entra Domain Services

Specify requirements to configure the Azure Virtual Desktop session host for an
identity scenario

Plan and implement Azure roles and role-based access control (RBAC) for Azure
Virtual Desktop

Plan and implement Conditional Access policies for connections to Azure Virtual
Desktop

Plan and implement authentication options in Azure Virtual Desktop, including

passwordless, smart card, and multifactor authentication

Manage roles, groups, and rights assignments on Azure Virtual Desktop session
hosts

Configure single sign-on

Plan and implement security

 Plan, implement, and manage security for Azure Virtual Desktop session hosts by
using Microsoft Defender for Cloud

Configure session host protection by using Microsoft Defender Antivirus

Configure session host protection by using Microsoft Defender for Endpoint,

including onboarding and scanning options

Implement and manage network security for connections to Azure Virtual Desktop,
including user defined routes (UDRs), network security groups (NSGs), and Azure
Firewall

Configure Azure Bastion or just-in-time (JIT) for administrative access to session

hosts

Plan and implement Windows threat protection features on Azure Virtual Desktop
session hosts, including Windows Defender Application Control and Controlled
Folder Access

Plan for and implement Confidential VM and Trusted Launch security features for
Azure Virtual Desktop session host provisioning

Plan and implement user environments and apps (20–

25%)

Plan and implement FSLogix

Recommend FSLogix configuration

Configure FSLogix Profile Containers

Configure FSLogix Office Containers

Configure FSLogix Cloud Cache

Implement FSLogix application masking

Plan and implement user experience and client settings

Choose an Azure Virtual Desktop client

Choose a deployment method for the client

Deploy and troubleshoot Azure Virtual Desktop clients

 Configure device redirection

Configure multimedia redirection

Configure printing and Universal Print

Configure user settings through Microsoft Intune policies or Group Policy

Configure Remote Desktop Protocol (RDP) properties on a host pool

Configure session timeout properties

Implement the Start Virtual Machine on Connect feature

Assign and unassign personal desktops for users

Install and configure apps on a session host

Choose a method for deploying an app to Azure Virtual Desktop

Create and configure an application group

Assign users to application groups

Publish an application as a RemoteApp

Implement and manage Microsoft 365 apps on Azure Virtual Desktop session
hosts

Implement and manage OneDrive, including multisession environments

Implement and manage Microsoft Teams, including the Remote Desktop WebRTC
Redirector Service

Implement and manage browsers for Azure Virtual Desktop sessions

Configure dynamic application delivery by using app attach or MSIX app attach

Create an application package for app attach or MSIX app attach

Monitor and maintain an Azure Virtual Desktop

infrastructure (10–15%)

Monitor and manage Azure Virtual Desktop services

Configure log collection and analysis for Azure Virtual Desktop session hosts
 Monitor Azure Virtual Desktop by using Azure Monitor

Customize Azure Monitor workbooks for Azure Virtual Desktop Insights

Optimize session host capacity and performance

Implement autoscaling in host pools

Monitor and manage active sessions and application groups

Plan and implement updates, backups, and disaster recovery

Recommend an update strategy for session hosts

Plan and implement a disaster recovery plan for Azure Virtual Desktop

Plan for multi-region implementation

Design and implement a backup strategy for Azure Virtual Desktop

Configure backup and restore for FSLogix user profiles, personal virtual desktop
infrastructures (VDIs), and golden images

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure documentation

Azure Virtual Desktop documentation
FSLogix configuration examples
Azure Virtual Desktop FSLogix profile containers files

Ask a question Microsoft Q&A | Microsoft Docs

Get community Azure Community Support

support
 Study resources Links to learning and documentation

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Azure Fridays
Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to July 22, 2024 Skill area as of July 22, 2024 Change

Audience profile Minor

Plan and implement an Azure Virtual Plan and implement an Azure Virtual No
Desktop infrastructure Desktop infrastructure change

Plan, implement, and manage networking Plan, implement, and manage networking Major
for Azure Virtual Desktop for Azure Virtual Desktop

Plan and implement storage for Azure Plan and implement storage for Azure Minor
Virtual Desktop user data Virtual Desktop user data

Plan host pools and session hosts Plan host pools and session hosts Minor

Implement host pools and session hosts Implement host pools and session hosts Minor

Create and manage session host images Create and manage session host images Minor

Plan and implement identity and Plan and implement identity and No
security security change

Plan and implement identity integration Plan and implement identity integration Minor

Plan and implement security Plan and implement security Minor

Plan and implement user environments Plan and implement user environments No
and apps and apps change

Plan and implement FSLogix Plan and implement FSLogix Minor

 Skill area prior to July 22, 2024 Skill area as of July 22, 2024 Change

Plan and implement user experience and Plan and implement user experience and Minor
client settings client settings

Install and configure apps on a session Install and configure apps on a session Minor
host host

Monitor and maintain an Azure Virtual Monitor and maintain an Azure Virtual No
Desktop infrastructure Desktop infrastructure change

Monitor and manage Azure Virtual Monitor and manage Azure Virtual Major
Desktop services Desktop services

Plan, implement, and maintain business Plan and implement updates, backups, Minor
continuity and disaster recovery

Skills measured prior to July 22, 2024

Audience profile
As a candidate for this exam, you should be a server or desktop administrator with
subject matter expertise in designing, implementing, managing, and maintaining
Microsoft Azure Virtual Desktop experiences and remote apps for any device.

To deliver these experiences, you should work closely with:

Azure administrators

Azure architects

Microsoft 365 administrators

Azure security engineers

You should have experience with Azure technologies, including:

Virtualization

Networking

Identity

Storage

Resiliency
You should be able to manage end-user desktop environments, including delivering
applications and configuring user settings. You should use the Azure portal, templates,
scripting, and command-line tools to manage an Azure Virtual Desktop deployment.

Skills at a glance
Plan and implement an Azure Virtual Desktop infrastructure (40–45%)

Plan and implement identity and security (15–20%)

Plan and implement user environments and apps (20–25%)

Monitor and maintain an Azure Virtual Desktop infrastructure (10–15%)

Plan and implement an Azure Virtual Desktop

infrastructure (40–45%)

Plan, implement, and manage networking for Azure Virtual

Desktop

Assess network capacity and speed requirements for Azure Virtual Desktop

Calculate and recommend a configuration for network requirements

Plan and implement Azure virtual network connectivity

Manage connectivity to the internet and on-premises networks

Plan and implement Remote Desktop Protocol (RDP) Shortpath and quality of
service (QoS) policies

Plan and implement Azure Private Link with Azure Virtual Desktop

Plan and implement name resolution for Azure Virtual Desktop

Monitor and troubleshoot network connectivity

Plan and implement storage for Azure Virtual Desktop user data

Plan storage for Azure Virtual Desktop user data

Implement storage for FSLogix components

Implement storage accounts

 Implement file shares

Implement Azure NetApp Files

Plan host pools and session hosts

Recommend resource groups, subscriptions, and management groups

Recommend an operating system (OS) for an Azure Virtual Desktop

implementation

Recommend an appropriate licensing model for Azure Virtual Desktop based on

requirements

Plan a host pools architecture

Calculate and recommend a configuration for performance requirements

Calculate and recommend a configuration for Azure Virtual Machines capacity

requirements

Implement host pools and session hosts

Create host pools and session hosts by using the Azure portal

Automate creation of Azure Virtual Desktop hosts and host pools by using
PowerShell, Azure CLI, Azure Resource Manager templates (ARM templates), and
Bicep

Configure host pool and session host settings

Apply a Windows client or Windows Server license to a session host

Create and manage session host images

Create a golden image manually

Create a golden image by using Azure virtual machine Image Builder

Modify a session host image

Plan and implement lifecycle management for images

Apply OS and application updates to an image

Create a session host by using a golden image

 Plan and implement image storage

Create and manage Azure Compute Gallery

Plan and implement identity and security (15–20%)

Plan and implement identity integration

Choose an identity management and authentication method

Identify Azure Virtual Desktop requirements for Active Directory Domain Services
(AD DS), Microsoft Entra Domain Services, and Microsoft Entra ID

Plan and implement Azure roles and role-based access control (RBAC) for Azure
Virtual Desktop

Plan and implement Conditional Access policies for connections to Azure Virtual
Desktop

Plan and implement multifactor authentication in Azure Virtual Desktop

Manage roles, groups, and rights assignments on Azure Virtual Desktop session
hosts

Plan and implement security

Plan, implement, and manage security for Azure Virtual Desktop session hosts by
using Microsoft Defender for Cloud

Configure Microsoft Defender Antivirus for session hosts

Implement and manage network security for connections to Azure Virtual Desktop

Configure Azure Bastion or just-in-time (JIT) for administrative access to session

hosts

Plan and implement Windows Threat Protection features on Azure Virtual Desktop
session hosts, including Windows Defender Application Control

Plan for and implement Confidential VM and Trusted Launch security features for
Azure Virtual Desktop host pool provisioning

Plan and implement user environments and apps (20–

25%)
Plan and implement FSLogix
Recommend FSLogix configuration

Install and configure FSLogix

Configure Profile Containers

Configure Office Containers

Configure Cloud Cache

Plan and implement user experience and client settings

Choose an Azure Virtual Desktop client and deployment method

Deploy and troubleshoot Azure Virtual Desktop clients

Configure device redirection

Configure multimedia redirection

Configure printing and Universal Print

Configure user settings through Group Policy and Microsoft Intune policies

Configure Remote Desktop Protocol (RDP) properties on a host pool

Configure session timeout properties

Implement the Start Virtual Machine on Connect feature

Assign and unassign personal desktops for users

Install and configure apps on a session host

Choose a method for deploying an app to Azure Virtual Desktop

Configure dynamic application delivery by using MSIX app attach

Publish an application as a RemoteApp

Implement FSLogix application masking

Implement and manage OneDrive, including multisession environments

 Implement and manage Microsoft Teams, including the Remote Desktop WebRTC
Redirector Service

Implement and manage Microsoft 365 apps on Azure Virtual Desktop session
hosts

Implement and manage browsers for Azure Virtual Desktop sessions

Create and configure an application group

Assign users to application groups

Monitor and maintain an Azure Virtual Desktop

infrastructure (10–15%)

Monitor and manage Azure Virtual Desktop services

Configure log collection and analysis for Azure Virtual Desktop session hosts

Configure Azure Virtual Desktop monitoring by using Azure Monitor

Monitor Azure Virtual Desktop by using Azure Monitor

Customize Azure Monitor workbooks for Azure Virtual Desktop Insights

Monitor Azure Virtual Desktop by using Azure Advisor

Optimize session host capacity and performance

Implement autoscaling in host pools

Monitor and manage active sessions and application groups

Configure automation for Azure Virtual Desktop

Automate management of host pools, session hosts, and user sessions by using
PowerShell and Azure CLI

Plan, implement, and maintain business continuity

Recommend an update strategy for session hosts

Plan and implement a disaster recovery plan for Azure Virtual Desktop

Plan for multi-region implementation

Design a backup strategy for Azure Virtual Desktop

Configure backup and restore for FSLogix user profiles, personal virtual desktop
infrastructures (VDIs), and golden images
Study guide for Exam AZ-204:
Developing Solutions for Microsoft
Azure
Article • 09/19/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 11, 2024

Audience profile
As a candidate for this exam, you’re responsible for participating in all phases of
development, including requirements gathering, design, development, deployment,
security, maintenance, performance tuning, and monitoring.

You should be proficient in Azure:

SDK

Data storage options

Data connections

APIs

App authentication and authorization

Compute and container deployment

Debugging

To implement solutions, you partner with:

Cloud solution architects

DBAs
 DevOps

Infrastructure admins

Other stakeholders

You should have:

At least two years of programming experience.

Proficiency in programming with Azure SDKs.

Proficiency using Azure CLI, Azure PowerShell, and other tools.

Skills at a glance
Develop Azure compute solutions (25–30%)

Develop for Azure storage (15–20%)

Implement Azure security (15–20%)

Monitor, troubleshoot, and optimize Azure solutions (10–15%)

Connect to and consume Azure services and third-party services (20–25%)

Develop Azure compute solutions (25–30%)

Implement containerized solutions

Create and manage container images for solutions

Publish an image to Azure Container Registry

Run containers by using Azure Container Instance

Create solutions by using Azure Container Apps

Implement Azure App Service Web Apps

Create an Azure App Service Web App

Configure and implement diagnostics and logging

Deploy code and containers

 Configure settings including Transport Layer Security (TLS), API settings, and
service connections

Implement autoscaling

Configure deployment slots

Implement Azure Functions

Create and configure an Azure Functions app

Implement input and output bindings

Implement function triggers by using data operations, timers, and webhooks

Develop for Azure storage (15–20%)

Develop solutions that use Azure Cosmos DB

Perform operations on containers and items by using the SDK

Set the appropriate consistency level for operations

Implement change feed notifications

Develop solutions that use Azure Blob Storage

Set and retrieve properties and metadata

Perform operations on data by using the appropriate SDK

Implement storage policies and data lifecycle management

Implement Azure security (15–20%)

Implement user authentication and authorization

Authenticate and authorize users by using the Microsoft Identity platform

Authenticate and authorize users and apps by using Microsoft Entra ID

Create and implement shared access signatures

Implement solutions that interact with Microsoft Graph

Implement secure Azure solutions
Secure app configuration data by using App Configuration or Azure Key Vault

Develop code that uses keys, secrets, and certificates stored in Azure Key Vault

Implement Managed Identities for Azure resources

Monitor, troubleshoot, and optimize Azure solutions (10–

15%)

Implement caching for solutions

Configure cache and expiration policies for Azure Cache for Redis

Implement secure and optimized application cache patterns including data sizing,
connections, encryption, and expiration

Implement Azure Content Delivery Network endpoints and profiles

Troubleshoot solutions by using Application Insights

Monitor and analyze metrics, logs, and traces

Implement Application Insights web tests and alerts

Implement an app or service to use Application Insights

Connect to and consume Azure services and third-party

services (20–25%)

Implement API Management

Create an Azure API Management instance

Create and document APIs

Configure access to APIs

Implement policies for APIs

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure documentation

Container Registry
Container Instances
App Service
Azure Functions
Azure Cosmos DB
Blob Storage
Microsoft Entra ID
Key Vault
Azure Cache for Redis
API Apps
API Management
Event Hubs
Event Grid
Service Bus Messaging
Queue Storage

Ask a question Microsoft Q&A | Microsoft Docs

Get community Azure Community Support

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Azure Fridays
Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.
 ﾉ Expand table

Skill area prior to October 11, 2024 Skill area as of October 11, 2024 Change

Audience profile Minor

Develop Azure compute solutions Develop Azure compute solutions No % change

Implement Azure App Service Web Implement Azure App Service Web Minor
Apps Apps

Develop for Azure storage Develop for Azure storage No % change

Implement Azure security Implement Azure security % of exam

decreased

Monitor, troubleshoot, and optimize Monitor, troubleshoot, and optimize % of exam

Azure solutions Azure solutions decreased

Troubleshoot solutions by using Troubleshoot solutions by using Minor

Application Insights Application Insights

Connect to and consume Azure Connect to and consume Azure % of exam

services and third-party services services and third-party services increased
Study guide for Exam AZ-305:
Designing Microsoft Azure
Infrastructure Solutions
Article • 09/20/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 18, 2024

Audience profile
As a Microsoft Azure solutions architect, you have subject matter expertise in designing
cloud and hybrid solutions that run on Azure, including:

Compute

Network

Storage

Monitoring

Security

Your responsibilities for this role include advising stakeholders and translating business
requirements into designs for Azure solutions that align with the Azure Well-Architected
Framework and Cloud Adoption Framework for Azure. In this role, you implement
solutions on Azure by partnering with various other job roles, including:

Developers

Administrators

Security engineers

Data engineers
As a candidate for this exam, you should have advanced experience and knowledge of IT
operations, including networking, virtualization, identity, security, business continuity,
disaster recovery, data platforms, and governance. You should manage how decisions in
each area affect an overall solution. In addition, you should have experience with:

Azure administration

Azure development

DevOps processes

Skills at a glance
Design identity, governance, and monitoring solutions (25–30%)

Design data storage solutions (20–25%)

Design business continuity solutions (15–20%)

Design infrastructure solutions (30–35%)

Design identity, governance, and monitoring solutions

(25–30%)

Design solutions for logging and monitoring

Recommend a logging solution

Recommend a solution for routing logs

Recommend a monitoring solution

Design authentication and authorization solutions

Recommend an authentication solution

Recommend an identity management solution

Recommend a solution for authorizing access to Azure resources

Recommend a solution for authorizing access to on-premises resources

Recommend a solution to manage secrets, certificates, and keys

Design governance
Recommend a structure for management groups, subscriptions, and resource
groups, and a strategy for resource tagging

Recommend a solution for managing compliance

Recommend a solution for identity governance

Design data storage solutions (20–25%)

Design data storage solutions for relational data

Recommend a solution for storing relational data

Recommend a database service tier and compute tier

Recommend a solution for database scalability

Recommend a solution for data protection

Design data storage solutions for semi-structured and unstructured

data

Recommend a solution for storing semi-structured data

Recommend a solution for storing unstructured data

Recommend a data storage solution to balance features, performance, and costs

Recommend a data solution for protection and durability

Design data integration

Recommend a solution for data integration

Recommend a solution for data analysis

Design business continuity solutions (15–20%)

Design solutions for backup and disaster recovery

 Recommend a recovery solution for Azure and hybrid workloads that meets
recovery objectives

Recommend a backup and recovery solution for compute

Recommend a backup and recovery solution for databases

Recommend a backup and recovery solution for unstructured data

Design for high availability

Recommend a high availability solution for compute

Recommend a high availability solution for relational data

Recommend a high availability solution for semi-structured and unstructured data

Design infrastructure solutions (30–35%)

Design compute solutions

Specify components of a compute solution based on workload requirements

Recommend a virtual machine-based solution

Recommend a container-based solution

Recommend a serverless-based solution

Recommend a compute solution for batch processing

Design an application architecture

Recommend a messaging architecture

Recommend an event-driven architecture

Recommend a solution for API integration

Recommend a caching solution for applications

Recommend an application configuration management solution

Recommend an automated deployment solution for applications

Design migrations
Evaluate a migration solution that leverages the Microsoft Cloud Adoption
Framework for Azure

Evaluate on-premises servers, data, and applications for migration

Recommend a solution for migrating workloads to infrastructure as a service (IaaS)

and platform as a service (PaaS)

Recommend a solution for migrating databases

Recommend a solution for migrating unstructured data

Design network solutions

Recommend a connectivity solution that connects Azure resources to the internet

Recommend a connectivity solution that connects Azure resources to on-premises

networks

Recommend a solution to optimize network performance

Recommend a solution to optimize network security

Recommend a load-balancing and routing solution

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure documentation

Architect infrastructure operations in Azure
Azure Architecture Center
Browse Azure Architectures

Ask a question Microsoft Q&A | Microsoft Docs

 Study resources Links to learning and documentation

Get community Azure Community Support

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Azure Fridays
Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to October 18, 2024 Skill area as of October 18, 2024 Change

Design identity, governance, and Design identity, governance, and No

monitoring solutions monitoring solutions change

Design authentication and authorization Design authentication and authorization Minor

solutions solutions
Study guide for Exam AZ-400:
Designing and Implementing Microsoft
DevOps Solutions
Article • 06/26/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of July 26, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to July 26, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows you
to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.
 Useful links Description

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions of exams as noted, there may be times when localized versions of an exam are
not updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of July 26, 2024

Audience profile
As a DevOps engineer, you’re a developer or infrastructure administrator who also has
subject matter expertise in working with people, processes, and products to enable
continuous delivery of value in organizations.

Your responsibilities for this role include delivering Microsoft DevOps solutions that
provide continuous security, integration, testing, delivery, deployment, monitoring, and
feedback. You design and implement flow of work, collaboration, communication,
source control, and automation.

As a DevOps engineer, you work on cross-functional teams that include:

Developers

Site reliability engineers

Azure administrators

Security engineers

You must have experience both administering and developing in Azure, with strong skills
in at least one of these areas. You should also have experience implementing both
GitHub and Azure DevOps solutions.

Skills at a glance
Design and implement processes and communications (10–15%)

Design and implement a source control strategy (10–15%)

Design and implement build and release pipelines (50–55%)

Develop a security and compliance plan (10–15%)

Implement an instrumentation strategy (5–10%)

Design and implement processes and communications

(10–15%)

Design and implement traceability and flow of work

Design and implement a structure for the flow of work, including GitHub Flow

Design and implement a strategy for feedback cycles, including notifications and
GitHub issues

Design and implement integration for tracking work, including GitHub projects,
Azure Boards, and repositories

Design and implement source, bug, and quality traceability

Design and implement appropriate metrics and queries for DevOps
Design and implement a dashboard, including flow of work, such as cycle times,
time to recovery, and lead time

Design and implement appropriate metrics and queries for project planning

Design and implement appropriate metrics and queries for development

Design and implement appropriate metrics and queries for testing

Design and implement appropriate metrics and queries for security

Design and implement appropriate metrics and queries for delivery

Design and implement appropriate metrics and queries for operations

Configure collaboration and communication

Document a project by configuring wikis and process diagrams, including

Markdown and Mermaid syntax

Configure release documentation, including release notes and API documentation

Automate creation of documentation from Git history

Configure integration by using webhooks

Configure integration between Azure Boards and GitHub repositories

Configure integration between GitHub or Azure DevOps and Microsoft Teams

Design and implement a source control strategy (10–15%)

Design and implement branching strategies for the source code

Design a branch strategy, including trunk-based, feature branch, and release
branch

Design and implement a pull request workflow by using branch policies and
branch protections

Implement branch merging restrictions by using branch policies and branch

protections
Configure and manage repositories
Design and implement a strategy for managing large files, including Git Large File
Storage (LFS) and git-fat

Design a strategy for scaling and optimizing a Git repository, including Scalar and
cross-repository sharing

Configure permissions in the source control repository

Configure tags to organize the source control repository

Recover specific data by using Git commands

Remove specific data from source control

Design and implement build and release pipelines (50–

55%)

Design and implement a package management strategy

Recommend package management tools including GitHub Packages registry and

Azure Artifacts

Design and implement package feeds and views for local and upstream packages

Design and implement a dependency versioning strategy for code assets and
packages, including semantic versioning (SemVer) and date-based (CalVer)

Design and implement a versioning strategy for pipeline artifacts

Design and implement a testing strategy for pipelines

Design and implement quality and release gates, including security and
governance

Design a comprehensive testing strategy, including local tests, unit tests,

integration tests, and load tests

Implement tests in a pipeline, including configuring test tasks, configuring test

agents, and integration of test results

Implement code coverage analysis

Design and implement pipelines
Select a deployment automation solution, including GitHub Actions and Azure
Pipelines

Design and implement a GitHub runner or Azure DevOps agent infrastructure,

including cost, tool selection, licenses, connectivity, and maintainability

Design and implement integration between GitHub repositories and Azure

Pipelines

Develop and implement pipeline trigger rules

Develop pipelines by using YAML

Design and implement a strategy for job execution order, including parallelism and
multi-stage pipelines

Develop and implement complex pipeline scenarios, such as hybrid pipelines, VM

templates, and self-hosted runners or agents

Create reusable pipeline elements, including YAML templates, task groups,

variables, and variable groups

Design and implement checks and approvals by using YAML-based environments

Design and implement deployments

Design a deployment strategy, including blue-green, canary, ring, progressive

exposure, feature flags, and A/B testing

Design a pipeline to ensure that dependency deployments are reliably ordered

Plan for minimizing downtime during deployments by using virtual IP address (VIP)
swap, load balancing, rolling deployments, and deployment slot usage and swap

Design a hotfix path plan for responding to high-priority code fixes

Design and implement a resiliency strategy for deployment

Implement feature flags by using Azure App Configuration Feature Manager

Implement application deployment by using containers, binaries, and scripts

Implement a deployment that includes database tasks

Design and implement infrastructure as code (IaC)
Recommend a configuration management technology for application
infrastructure

Implement a configuration management strategy for application infrastructure

Define an IaC strategy, including source control and automation of testing and
deployment

Design and implement desired state configuration for environments, including

Azure Automation State Configuration, Azure Resource Manager, Bicep, and Azure
Automanage Machine Configuration

Design and implement Azure Deployment Environments for on-demand self-

deployment

Maintain pipelines

Monitor pipeline health, including failure rate, duration, and flaky tests

Optimize a pipeline for cost, time, performance, and reliability

Optimize pipeline concurrency for performance and cost

Design and implement a retention strategy for pipeline artifacts and dependencies

Migrate a pipeline from classic to YAML in Azure Pipelines

Develop a security and compliance plan (10–15%)

Design and implement authentication and authorization methods

Choose between Service Principals and Managed Identity (including system-
assigned and user-assigned)

Implement and manage GitHub authentication, including GitHub Apps,

GITHUB_TOKEN, and personal access tokens

Implement and manage Azure DevOps service connections and personal access
tokens

Design and implement permissions and roles in GitHub

Design and implement permissions and security groups in Azure DevOps

 Recommend appropriate access levels, including stakeholder access in Azure
DevOps and outside collaborator access in GitHub

Configure projects and teams in Azure DevOps

Design and implement a strategy for managing sensitive

information in automation

Implement and manage secrets, keys, and certificates by using Azure Key Vault

Implement and manage secrets in GitHub Actions and Azure Pipelines

Design and implement a strategy for managing sensitive files during deployment,
including Azure Pipelines secure files

Design pipelines to prevent leakage of sensitive information

Automate security and compliance scanning

Design a strategy for security and compliance scanning, including dependency,
code, secret, and licensing scanning

Configure Microsoft Defender for Cloud DevOps Security

Configure GitHub Advanced Security for both GitHub and Azure DevOps

Integrate GitHub Advanced Security with Microsoft Defender for Cloud

Automate container scanning, including scanning container images and

configuring an action to run CodeQL analysis in a container

Automate analysis of licensing, vulnerabilities, and versioning of open-source

components by using Dependabot alerts

Implement an instrumentation strategy (5–10%)

Configure monitoring for a DevOps environment

Configure Azure Monitor and Log Analytics to integrate with DevOps tools

Configure collection of telemetry by using Application Insights, VM Insights,

Container Insights, Storage Insights, and Network Insights
 Configure monitoring in GitHub, including enabling insights and creating and
configuring charts

Configure alerts for events in GitHub Actions and Azure Pipelines

Analyze metrics from instrumentation

Inspect infrastructure performance indicators, including CPU, memory, disk, and
network

Analyze metrics by using collected telemetry, including usage and application

performance

Inspect distributed tracing by using Application Insights

Interrogate logs using basic Kusto Query Language (KQL) queries

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation DevOps resource center

Azure DevOps documentation
Azure Boards
Azure Key Vault Keys, Secrets, and Certificates Overview
Azure Monitor
Azure Pipelines
Azure Repos
Work with Azure DevOps and GitHub

Ask a question Microsoft Q&A | Microsoft Docs

Get community Azure DevOps - Microsoft Tech Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn
 Study resources Links to learning and documentation

Find a video Exam Readiness Zone

Microsoft Learn Shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to July 26, 2024 Skill area as of July 26, 2024 Change

Audience profile No
change

Design and implement processes and Design and implement processes and No
communications communications change

Design and implement traceability and Design and implement traceability and Minor
flow of work flow of work

Design and implement appropriate Design and implement appropriate No

metrics and queries for DevOps metrics and queries for DevOps change

Configure collaboration and Configure collaboration and Minor

communication communication

Design and implement a source control Design and implement a source control No
strategy strategy change

Design and implement branching Design and implement branching No

strategies for the source code strategies for the source code change

Configure and manage repositories Configure and manage repositories No

change

Design and implement build and release Design and implement build and release No
pipelines pipelines change

Design and implement a package Design and implement a package Minor

management strategy management strategy

Design and implement a testing strategy Design and implement a testing strategy No
for pipelines for pipelines change
 Skill area prior to July 26, 2024 Skill area as of July 26, 2024 Change

Design and implement pipelines Design and implement pipelines Minor

Design and implement deployments Design and implement deployments Minor

Design and implement infrastructure as Design and implement infrastructure as No

code (IaC) code (IaC) change

Maintain pipelines Maintain pipelines No

change

Develop a security and compliance plan Develop a security and compliance plan No
change

Design and implement authentication Design and implement authentication Minor

and authorization methods and authorization methods

Design and implement a strategy for Design and implement a strategy for No
managing sensitive information in managing sensitive information in change
automation automation

Automate security and compliance Automate security and compliance No

scanning scanning change

Implement an instrumentation strategy Implement an instrumentation strategy No

change

Configure monitoring for a DevOps Configure monitoring for a DevOps No

environment environment change

Analyze metrics from instrumentation Analyze metrics from instrumentation No

change

Skills measured prior to July 26, 2024

Audience profile
As a DevOps engineer, you’re a developer or infrastructure administrator who also has
subject matter expertise in working with people, processes, and products to enable
continuous delivery of value in organizations.

Your responsibilities for this role include delivering Microsoft DevOps solutions that
provide continuous security, integration, testing, delivery, deployment, monitoring, and
feedback. You design and implement flow of work, collaboration, communication,
source control, and automation.
As a DevOps engineer, you work on cross-functional teams that include:

Developers

Site reliability engineers

Azure administrators

Security engineers

You must have experience both administering and developing in Azure, with strong skills
in at least one of these areas. You should also have experience implementing both
GitHub and Azure DevOps solutions.

Skills at a glance
Design and implement processes and communications (10–15%)

Design and implement a source control strategy (10–15%)

Design and implement build and release pipelines (50–55%)

Develop a security and compliance plan (10–15%)

Implement an instrumentation strategy (5–10%)

Design and implement processes and communications

(10–15%)

Design and implement traceability and flow of work

Design and implement a structure for the flow of work, including GitHub Flow

Design and implement a strategy for feedback cycles, including notifications and
issues

Design and implement integration for tracking work, including GitHub projects,
Azure Boards, and repositories

Design and implement source, bug, and quality traceability

Design and implement appropriate metrics and queries for DevOps

 Design and implement a dashboard, including flow of work, such as cycle times,
time to recovery, and lead time

Design and implement appropriate metrics and queries for project planning

Design and implement appropriate metrics and queries for development

Design and implement appropriate metrics and queries for testing

Design and implement appropriate metrics and queries for security

Design and implement appropriate metrics and queries for delivery

Design and implement appropriate metrics and queries for operations

Configure collaboration and communication

Document a project by configuring wikis and process diagrams, including
Markdown and Mermaid syntax

Configure release documentation, including release notes and API documentation

Automate creation of documentation from Git history

Configure integration by using webhooks

Configure integration between GitHub or Azure DevOps and Microsoft Teams

Design and implement a source control strategy (10–15%)

Design and implement branching strategies for the source code

Design a branch strategy, including trunk-based, feature branch, and release
branch

Design and implement a pull request workflow by using branch policies and
branch protections

Implement branch merging restrictions by using branch policies and branch

protections

Configure and manage repositories

 Design and implement a strategy for managing large files, including Git Large File
Storage (LFS) and git-fat

Design a strategy for scaling and optimizing a Git repository, including Scalar and
cross-repository sharing

Configure permissions in the source control repository

Configure tags to organize the source control repository

Recover specific data by using Git commands

Remove specific data from source control

Design and implement build and release pipelines (50–

55%)

Design and implement a package management strategy

Recommend package management tools including GitHub Packages registry and
Azure Artifacts

Design and implement package feeds and views for local and upstream packages

Design and implement a dependency versioning strategy for code assets and
packages, including semantic versioning and date-based

Design and implement a versioning strategy for pipeline artifacts

Design and implement a testing strategy for pipelines

Design and implement quality and release gates, including security and
governance

Design a comprehensive testing strategy, including local tests, unit tests,

integration tests, and load tests

Implement tests in a pipeline, including configuring test tasks, configuring test

agents, and integration of test results

Implement code coverage analysis

Design and implement pipelines

 Select a deployment automation solution, including GitHub Actions and Azure
Pipelines

Design and implement a GitHub runner or Azure DevOps agent infrastructure,

including cost, tool selection, licenses, connectivity, and maintainability

Design and implement integration between GitHub repositories and Azure

Pipelines

Develop and implement pipeline trigger rules

Develop pipelines by using YAML

Design and implement a strategy for job execution order, including parallelism and
multi-stage pipelines

Develop and implement complex pipeline scenarios, such as hybrid pipelines, VM

templates, and self-hosted runners or agents

Create reusable pipeline elements, including YAML templates, task groups,

variables, and variable groups

Design and implement checks and approvals by using YAML environments

Design and implement deployments

Design a deployment strategy, including blue-green, canary, ring, progressive
exposure, feature flags, and A/B testing

Design a pipeline to ensure that dependency deployments are reliably ordered

Plan for minimizing downtime during deployments by using virtual IP address (VIP)
swap, load balancing, rolling deployments, and deployment slots

Design a hotfix path plan for responding to high-priority code fixes

Design and implement a resiliency strategy for deployment

Implement feature flags by using Azure App Configuration Feature Manager

Implement application deployment by using containers, binaries, and scripts

Implement a deployment that includes database tasks

Design and implement infrastructure as code (IaC)

 Recommend a configuration management technology for application
infrastructure

Implement a configuration management strategy for application infrastructure

Define an IaC strategy, including source control and automation of testing and
deployment

Design and implement desired state configuration for environments, including

Azure Automation State Configuration, Azure Resource Manager, Bicep, and Azure
Automanage Machine Configuration

Design and implement Azure Deployment Environments for on-demand self-

deployment

Maintain pipelines
Monitor pipeline health, including failure rate, duration, and flaky tests

Optimize a pipeline for cost, time, performance, and reliability

Optimize pipeline concurrency for performance and cost

Design and implement a retention strategy for pipeline artifacts and dependencies

Migrate a pipeline from classic to YAML in Azure Pipelines

Develop a security and compliance plan (10–15%)

Design and implement authentication and authorization methods

Choose between Service Principals and Managed Identity

Implement and manage GitHub authentication, including GitHub Apps,

GITHUB_TOKEN, and personal access tokens

Implement and manage Azure DevOps service connections and personal access
tokens

Design and implement permissions and roles in GitHub

Design and implement permissions and security groups in Azure DevOps

Recommend appropriate access levels, including stakeholder access in Azure

DevOps and outside collaborator access in GitHub
 Configure projects and teams in Azure DevOps

Design and implement a strategy for managing sensitive

information in automation

Implement and manage secrets, keys, and certificates by using Azure Key Vault

Implement and manage secrets in GitHub Actions and Azure Pipelines

Design and implement a strategy for managing sensitive files during deployment,
including Azure Pipelines secure files

Design pipelines to prevent leakage of sensitive information

Automate security and compliance scanning

Design a strategy for security and compliance scanning, including dependency,
code, secret, and licensing scanning

Configure Microsoft Defender for Cloud DevOps Security

Configure GitHub Advanced Security for both GitHub and Azure DevOps

Integrate GitHub Advanced Security with Microsoft Defender for Cloud

Automate container scanning, including scanning container images and

configuring an action to run CodeQL analysis in a container

Automate analysis of licensing, vulnerabilities, and versioning of open-source

components by using Dependabot alerts

Implement an instrumentation strategy (5–10%)

Configure monitoring for a DevOps environment

Configure Azure Monitor and Log Analytics to integrate with DevOps tools

Configure collection of telemetry by using Application Insights, VM Insights,

Container Insights, Storage Insights, and Network Insights

Configure monitoring in GitHub, including enabling insights and creating and

configuring charts

Configure alerts for events in GitHub Actions and Azure Pipelines

Analyze metrics from instrumentation
Inspect infrastructure performance indicators, including CPU, memory, disk, and
network

Analyze metrics by using collected telemetry, including usage and application

performance

Inspect distributed tracing by using Application Insights

Interrogate logs using basic Kusto Query Language (KQL) queries

Study guide for Exam AZ-500: Microsoft
Azure Security Technologies
Article • 09/30/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.
Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 30, 2024

Audience profile
As the Azure security engineer, you implement, manage, and monitor security for
resources in Azure, multi-cloud, and hybrid environments as part of an end-to-end
infrastructure. You recommend security components and configurations to protect the
following:

Identity and access

Data

Applications

Networks

Your responsibilities as an Azure security engineer include:

Managing the security posture.

Identifying and remediating vulnerabilities.

Performing threat modelling.

Implementing threat protection.

You may also participate in responding to security incidents. As an Azure security

engineer, you work with architects, administrators, and developers to plan and
implement solutions that meet security and compliance requirements.

You should have:

Practical experience in administration of Microsoft Azure and hybrid environments.

 Strong familiarity with compute, network, and storage in Azure and Microsoft Entra
ID.

Skills at a glance
Manage identity and access (25–30%)

Secure networking (20–25%)

Secure compute, storage, and databases (20–25%)

Manage security operations (25–30%)

Manage identity and access (25–30%)

Manage Microsoft Entra identities

Secure Microsoft Entra users

Secure Microsoft Entra groups

Recommend when to use external identities

Secure external identities

Implement Microsoft Entra ID Protection

Manage Microsoft Entra authentication

Implement multi-factor authentication (MFA)

Configure Microsoft Entra Verified ID

Implement passwordless authentication

Implement password protection

Implement single sign-on (SSO)

Integrate single sign on (SSO) and identity providers

Recommend and enforce modern authentication methods

Manage Microsoft Entra authorization

 Configure Azure role permissions for management groups, subscriptions, resource
groups, and resources

Assign Microsoft Entra built-in roles

Assign Azure built-in roles

Create and assign custom roles, including Azure roles and Microsoft Entra roles

Implement and manage Microsoft Entra Permissions Management

Configure Microsoft Entra Privileged Identity Management

Configure role management and access reviews in Microsoft Entra

Implement Conditional Access policies

Manage Microsoft Entra application access

Manage access to enterprise applications in Microsoft Entra ID, including OAuth

permission grants

Manage Microsoft Entra app registrations

Configure app registration permission scopes

Manage app registration permission consent

Manage and use service principals

Manage managed identities for Azure resources

Recommend when to use and configure an Microsoft Entra Application Proxy,

including authentication

Secure networking (20–25%)

Plan and implement security for virtual networks

Plan and implement Network Security Groups (NSGs) and Application Security
Groups (ASGs)

Plan and implement user-defined routes (UDRs)

Plan and implement Virtual Network peering or VPN gateway

 Plan and implement Virtual WAN, including secured virtual hub

Secure VPN connectivity, including point-to-site and site-to-site

Implement encryption over ExpressRoute

Configure firewall settings on PaaS resources

Monitor network security by using Network Watcher, including NSG flow logging

Plan and implement security for private access to Azure resources

Plan and implement virtual network Service Endpoints

Plan and implement Private Endpoints

Plan and implement Private Link services

Plan and implement network integration for Azure App Service and Azure
Functions

Plan and implement network security configurations for an App Service

Environment (ASE)

Plan and implement network security configurations for an Azure SQL Managed
Instance

Plan and implement security for public access to Azure resources

Plan and implement Transport Layer Security (TLS) to applications, including Azure
App Service and API Management

Plan, implement, and manage an Azure Firewall, including Azure Firewall Manager
and firewall policies

Plan and implement an Azure Application Gateway

Plan and implement an Azure Front Door, including Content Delivery Network
(CDN)

Plan and implement a Web Application Firewall (WAF)

Recommend when to use Azure DDoS Protection Standard

Secure compute, storage, and databases (20–25%)

Plan and implement advanced security for compute
Plan and implement remote access to public endpoints, including Azure Bastion
and just-in-time (JIT) virtual machine (VM) access

Configure network isolation for Azure Kubernetes Service (AKS)

Secure and monitor AKS

Configure authentication for AKS

Configure security monitoring for Azure Container Instances (ACIs)

Configure security monitoring for Azure Container Apps (ACAs)

Manage access to Azure Container Registry (ACR)

Configure disk encryption, including Azure Disk Encryption (ADE), encryption at

host, and confidential disk encryption

Recommend security configurations for Azure API Management

Plan and implement security for storage

Configure access control for storage accounts

Manage life cycle for storage account access keys

Select and configure an appropriate method for access to Azure Files

Select and configure an appropriate method for access to Azure Blob Storage

Select and configure an appropriate method for access to Azure Tables

Select and configure an appropriate method for access to Azure Queues

Select and configure appropriate methods for protecting against data security
threats, including soft delete, backups, versioning, and immutable storage

Configure Bring your own key (BYOK)

Enable double encryption at the Azure Storage infrastructure level

Plan and implement security for Azure SQL Database and Azure
SQL Managed Instance
Enable Microsoft Entra database authentication
 Enable database auditing

Identify use cases for the Microsoft Purview governance portal

Implement data classification of sensitive information by using the Microsoft

Purview governance portal

Plan and implement dynamic masking

Implement Transparent Data Encryption (TDE)

Recommend when to use Azure SQL Database Always Encrypted

Manage security operations (25–30%)

Plan, implement, and manage governance for security

Create, assign, and interpret security policies and initiatives in Azure Policy

Configure security settings by using Azure Blueprints

Deploy secure infrastructures by using a landing zone

Create and configure an Azure Key Vault

Recommend when to use a dedicated Hardware Security Module (HSM)

Configure access to Key Vault, including vault access policies and Azure Role Based
Access Control

Manage certificates, secrets, and keys

Configure key rotation

Configure backup and recovery of certificates, secrets, and keys

Manage security posture by using Microsoft Defender for Cloud

Identify and remediate security risks by using the Microsoft Defender for Cloud
Secure Score and Inventory

Assess compliance against security frameworks by using Microsoft Defender for

Cloud

Add industry and regulatory standards to Microsoft Defender for Cloud

 Add custom initiatives to Microsoft Defender for Cloud

Connect hybrid cloud and multi-cloud environments to Microsoft Defender for

Cloud

Identify and monitor external assets by using Microsoft Defender External Attack
Surface Management

Configure and manage threat protection by using Microsoft

Defender for Cloud

Enable workload protection services in Microsoft Defender for Cloud, including

Microsoft Defender for Storage, Databases, Containers, App Service, Key Vault, and
Resource Manager

Configure Microsoft Defender for Servers

Configure Microsoft Defender for Azure SQL Database

Manage and respond to security alerts in Microsoft Defender for Cloud

Configure workflow automation by using Microsoft Defender for Cloud

Evaluate vulnerability scans from Microsoft Defender for Server

Configure and manage security monitoring and automation

solutions

Monitor security events by using Azure Monitor

Configure data connectors in Microsoft Sentinel

Create and customize analytics rules in Microsoft Sentinel

Evaluate alerts and incidents in Microsoft Sentinel

Configure automation in Microsoft Sentinel

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.
 ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure documentation

Microsoft Entra ID
Azure Firewall documentation
Azure Firewall Manager documentation
Azure Application Gateway documentation
Azure Front Door and CDN Documentation
Web Application Firewall documentation
Azure Key Vault documentation
Virtual network service endpoint policies for Azure Storage
Manage Azure Private Endpoints - Azure Private Link
Create a Private Link service by using the Azure portal
Azure DDoS Protection documentation
Virtual machines in Azure
Secure and use policies on virtual machines in Azure
Security - Azure App Service
Azure Policy documentation
Plan your Defender for Servers deployment
Microsoft Defender for Cloud documentation
Microsoft Threat Modeling Tool overview
Azure Monitor documentation
Microsoft Sentinel documentation
Azure Storage documentation
Azure Files documentation
Azure SQL documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Azure Community Support

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Azure Fridays
Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to October 30, 2024 Skill area as of October 30, 2024 Changes

Manage security operations Manage security operations No

change

Manage security posture by using Manage security posture by using Minor

Microsoft Defender for Cloud Microsoft Defender for Cloud
Study guide for Exam AZ-700:
Designing and Implementing Microsoft
Azure Networking Solutions
Article • 10/06/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 25, 2024

Audience profile
As a candidate for this exam, you should have subject matter expertise in planning,
implementing, and managing Azure networking solutions, including:

Core network infrastructure

Hybrid connectivity

Application delivery services

Private access to Azure services

Network security

As an Azure network engineer your responsibilities include optimizing performance,

resiliency, scale, and security of Azure networking solutions. You proactively monitor
network environments to identify issues and minimize risk. You also identify and resolve
connectivity issues.

To deliver Azure solutions, you work with:

Solution architects

Cloud administrators

Security engineers

Application developers
 DevOps engineers

As a candidate for this exam, you should have experience creating and managing
compute, storage, and networking resources in Azure. You should understand
networking fundamentals, such as:

Name resolution

Network protocols

Network address management

Skills at a glance
Design and implement core networking infrastructure (25–30%)

Design, implement, and manage connectivity services (20–25%)

Design and implement application delivery services (15–20%)

Design and implement private access to Azure services (10–15%)

Design and implement Azure network security services (15–20%)

Design and implement core networking infrastructure

(25–30%)

Design and implement IP addressing for Azure resources

Plan and implement network segmentation and address spaces

Create a virtual network (VNet)

Plan and configure subnetting for services, including VNet gateways, private
endpoints, service endpoints, firewalls, application gateways, VNet-integrated
platform services, and Azure Bastion

Plan and configure subnet delegation

Plan and configure shared or dedicated subnets

Create a prefix for public IP addresses

Choose when to use a public IP address prefix

 Plan and implement a custom public IP address prefix (bring your own IP)

Create a public IP address

Associate public IP addresses to resources

Upgrade IP address SKU

Design and implement name resolution

Design name resolution inside a VNet

Configure DNS settings for a VNet

Design public DNS zones

Design private DNS zones

Configure public and private DNS zones

Link a private DNS zone to a VNet

Design and implement Azure DNS Private Resolver

Design and implement VNet connectivity and routing

Design service chaining, including gateway transit

Implement VNet peering

Implement and manage virtual network connectivity by using Azure Virtual

Network Manager

Design and implement user-defined routes (UDRs)

Associate a route table with a subnet

Configure forced tunneling

Diagnose and resolve routing issues

Design and implement Azure Route Server

Identify appropriate use cases for a network address translation (NAT) gateway

Implement a NAT gateway

Monitor networks
Configure monitoring, network diagnostics, and logs in Azure Network Watcher

Monitor and troubleshoot network health by using Azure Network Watcher

Monitor and troubleshoot networks by using Azure Monitor Network Insights

Activate and monitor distributed denial-of-service (DDoS) protection

Evaluate network security recommendations identified by Microsoft Defender for

Cloud Secure Score

Evaluate network security recommendations identified by Microsoft Defender For

Cloud Attack Path Analysis

Identify network resources by using Microsoft Defender for Cloud Security Explorer

Design, implement, and manage connectivity services

(20–25%)

Design, implement, and manage a site-to-site VPN connection

Design a site-to-site VPN connection, including for high availability

Select an appropriate VNet gateway stock-keeping unit (SKU) for site-to-site VPN
requirements

Implement a site-to-site VPN connection

Identify when to use a policy-based VPN versus a route-based VPN connection

Create and configure a local network gateway

Create and configure an IPsec/Internet Key Exchange (IKE) policy

Create and configure a virtual network gateway

Diagnose and resolve virtual network gateway connectivity issues

Implement Azure Extended Network

Design, implement, and manage a point-to-site VPN connection

 Select an appropriate virtual network gateway SKU for point-to-site VPN
requirements

Select and configure a tunnel type

Select an appropriate authentication method

Configure RADIUS authentication

Configure authentication by using Microsoft Entra ID

Implement a VPN client configuration file

Diagnose and resolve client-side and authentication issues

Specify Azure requirements for Always On VPN

Specify Azure requirements for Azure Network Adapter

Design, implement, and manage Azure ExpressRoute

Select an ExpressRoute connectivity model

Select an appropriate ExpressRoute SKU and tier

Design and implement ExpressRoute to meet requirements, including cross-region

connectivity, redundancy, and disaster recovery

Design and implement ExpressRoute options, including Global Reach, FastPath,

and ExpressRoute Direct

Choose between Azure private peering only, Microsoft peering only, or both

Configure Azure private peering

Configure Microsoft peering

Create and configure an ExpressRoute gateway

Connect a virtual network to an ExpressRoute circuit

Recommend a route advertisement configuration

Configure encryption over ExpressRoute

Implement Bidirectional Forwarding Detection

Diagnose and resolve ExpressRoute connection issues

Design and implement an Azure Virtual WAN architecture
Select a Virtual WAN SKU

Design a Virtual WAN architecture, including selecting types and services

Create a hub in Virtual WAN

Choose an appropriate scale unit for each gateway type

Deploy a gateway into a Virtual WAN hub

Configure virtual hub routing

Integrate a Virtual WAN hub with a third-party NVA for cloud connectivity

Design and implement application delivery services (15–

20%)

Design and implement Azure Load Balancer and Azure Traffic

Manager
Map requirements to features and capabilities of Azure Load Balancer

Identify appropriate use cases for Azure Load Balancer

Choose an Azure Load Balancer SKU and tier

Choose between public and internal load balancers

Choose between regional and global load balancers

Create and configure an Azure Load Balancer

Implement Azure Traffic Manager

Implement a gateway load balancer

Implement a load balancing rule

Create and configure inbound NAT rules

Create and configure explicit outbound rules, including source network address
translation (SNAT)

Design and implement Azure Application Gateway

 Map requirements to features and capabilities of Azure Application Gateway

Identify appropriate use cases for Azure Application Gateway

Choose between manual and autoscale

Create a back-end pool

Configure health probes

Configure listeners

Configure routing rules

Configure HTTP settings

Configure Transport Layer Security (TLS)

Configure rewrite sets

Design and implement Azure Front Door

Map requirements to features and capabilities of Azure Front Door

Identify appropriate use cases for Azure Front Door

Choose an appropriate tier

Configure an Azure Front Door, including routing, origins, and endpoints

Configure SSL termination and end-to-end SSL encryption

Configure caching

Configure traffic acceleration

Implement rules, URL rewrite, and URL redirect

Secure an origin by using Azure Private Link in Azure Front Door

Design and implement private access to Azure services

(10–15%)

Design and implement Azure Private Link service and Azure private
endpoints
 Plan private endpoints

Create private endpoints

Configure access to private endpoints

Create a Private Link service

Integrate Private Link and Private Endpoint with DNS

Integrate a Private Link service with on-premises clients

Design and implement service endpoints

Choose when to use a service endpoint

Create service endpoints

Configure service endpoint policies

Configure access to service endpoints

Design and implement Azure network security services

(15–20%)

Implement and manage network security groups

Create a network security group (NSG)

Associate a NSG to a resource

Create an application security group (ASG)

Associate an ASG to a network interface card (NIC)

Create and configure NSG rules

Implement virtual network flow logs

Interpret virtual network flow logs

Interpret NSG flow logs

Validate NSG flow rules

Verify IP flow
 Configure an NSG for remote server administration, including Azure Bastion

Implement and manage virtual network security by using Azure Virtual Network
Manager

Design and implement Azure Firewall and Azure Firewall Manager

Map requirements to features and capabilities of Azure Firewall

Select an appropriate Azure Firewall SKU

Design an Azure Firewall deployment

Create and implement an Azure Firewall deployment

Configure Azure Firewall rules

Create and implement Azure Firewall Manager policies

Create a secure hub by deploying Azure Firewall inside an Azure Virtual WAN hub

Design and implement a Web Application Firewall (WAF)

deployment
Map requirements to features and capabilities of WAF

Design a WAF deployment

Configure detection or prevention mode

Configure rule sets for WAF on Azure Front Door

Configure rule sets for WAF on Application Gateway

Implement a WAF policy

Associate a WAF policy

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.
 ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure documentation

Virtual Private Networking (VPN)
Microsoft Entra ID documentation
RADIUS authentication with Azure Active Directory
Azure ExpressRoute Overview
Create virtual network (VNet)
DNS Zones and Records overview - Azure DNS
Azure Virtual WAN Overview
Azure Route Server documentation
Load Balancer
Azure Application Gateway documentation
Azure Front Door and CDN documentation
Azure Traffic Manager
Azure NAT Gateway documentation
Azure Firewall documentation
Web Application Firewall documentation
Azure Monitor documentation
What is Azure Private Link?
Manage Azure Private Endpoints

Ask a question Microsoft Q&A | Microsoft Docs

Get community Azure Community Support

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Azure Fridays
Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.
 ﾉ Expand table

Skill area prior to October 25, 2024 Skill area as of October 25, 2024 Change

Design and implement core networking Design and implement core networking No
infrastructure infrastructure change

Design and implement VNet connectivity Design and implement VNet connectivity Minor
and routing and routing

Design and implement Azure network Design and implement Azure network No
security services security services change

Implement and manage network security Implement and manage network security Major
groups groups
Study guide for Exam AZ-800:
Administering Windows Server Hybrid
Core Infrastructure
Article • 05/30/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of July 26, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to July 26, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows you
to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.
 Useful links Description

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of July 26, 2024

Audience profile
As a candidate for this exam, you’re responsible for configuring and managing Windows
Server on-premises, hybrid, and infrastructure as a service (IaaS) platform workloads. As
a Windows Server hybrid administrator, you’re tasked with:

Integrating Windows Server environments with Azure services.

Managing Windows Server in on-premises networks.

In this role, you manage and maintain Windows Server IaaS workloads in Azure as well
as migrating and deploying workloads to Azure. You typically collaborate with:

Azure administrators

Enterprise architects

Microsoft 365 administrators

Network engineers

As a candidate for this exam, you deploy, package, secure, update, and configure
Windows Server workloads using on-premises, hybrid, and cloud technologies. In this
role, you implement and manage on-premises and hybrid solutions, such as identity,
security, management, compute, networking, storage, monitoring, high availability, and
disaster recovery.

You use administrative tools and technologies such as Windows Admin Center,
PowerShell, Azure Arc, Azure Policy, Azure Monitor, Azure Automation Update
Management, Microsoft Defender for Identity, Microsoft Defender for Cloud, and IaaS
virtual machine (VM) administration.

As a candidate for this exam, you should have several years of experience with Windows
Server operating systems.

Skills at a glance
Deploy and manage Active Directory Domain Services (AD DS) in on-premises and
cloud environments (30–35%)

Manage Windows Servers and workloads in a hybrid environment (10–15%)

Manage virtual machines and containers (15–20%)

Implement and manage an on-premises and hybrid networking infrastructure (15–

20%)

Manage storage and file services (15–20%)

Deploy and manage Active Directory Domain Services

(AD DS) in on-premises and cloud environments (30–
35%)
Deploy and manage AD DS domain controllers
Deploy and manage domain controllers on-premises

Deploy and manage domain controllers in Azure

Deploy read-only domain controllers (RODCs)

Troubleshoot flexible single master operation (FSMO) roles

Configure and manage multi-site, multi-domain, and multi-forest

environments

Configure and manage forest and domain trusts

Configure and manage AD DS sites

Configure and manage AD DS replication

Create and manage AD DS security principals

Create and manage AD DS users and groups

Manage users and groups in multi-domain and multi-forest scenarios

Implement Group Managed Service Accounts (gMSAs)

Join Windows Servers to AD DS, Microsoft Entra Domain Services, and Microsoft
Entra

Implement and manage hybrid identities

Integrate Microsoft Entra ID, AD DS and Microsoft Entra Domain Services

Implement Microsoft Entra Connect Sync

Manage Microsoft Entra Connect Sync synchronization

Implement Microsoft Entra Cloud Sync

Manage Microsoft Entra Domain Services

Manage Microsoft Entra Connect Health

Manage authentication in on-premises and hybrid environments

 Configure and manage AD DS passwords

Manage Windows Server by using domain-based Group Policies

Implement Group Policy in AD DS

Implement Group Policy Preferences in AD DS

Implement Group Policy in Microsoft Entra Domain Services

Manage Windows Servers and workloads in a hybrid

environment (10–15%)

Manage Windows Servers in a hybrid environment

Deploy a Windows Admin Center Gateway server

Configure a target machine for Windows Admin Center

Configure PowerShell remoting

Configure Credential Security Support Provider protocol (CredSSP) or Kerberos

Delegation for 2nd Hop Remoting

Configure Just Enough Administration (JEA) for PowerShell remoting

Manage Windows Servers and workloads by using Azure services

Manage Windows Servers by using Azure Arc

Create and assign Azure Policy that uses guest configuration extension

Deploy Azure services using VM extensions on non-Azure machines

Manage updates for Windows machines

Integrate Windows Servers with Log Analytics

Integrate Windows Servers with Microsoft Defender for Cloud

Manage Windows Server Azure VMs

Implement Azure Automation for hybrid workloads

Create runbooks to automate tasks on target VMs

 Implement Azure Automation State Configuration to prevent configuration drift in
IaaS machines

Manage virtual machines and containers (15–20%)

Manage Hyper-V and guest virtual machines

Enable VM Enhanced session mode

Manage VM using PowerShell remoting, PowerShell Direct and Secure Shell (SSH)
Direct for Linux VMs

Configure nested virtualization

Configure VM Memory

Configure integration services

Configure Discrete Device Assignment

Configure VM resource groups

Configure VM CPU groups

Configure hypervisor scheduling types

Manage VM checkpoints

Implementing high availability for virtual machines

Manage virtual hard disk (VHD) and virtual hard disk v2 (VHDX) files

Configure Hyper-V Network Adapter

Configure network interface card (NIC) Teaming

Configure Hyper-V Switch

Create and manage containers

Create Windows Server container images

Manage Windows Server container images

Configure container networking

 Manage container instances

Manage Azure Virtual Machines that run Windows Server

Manage data disks

Resize Azure VM

Configure connections to VMs

Manage Azure VM network configuration

Implement and manage an on-premises and hybrid

networking infrastructure (15–20%)

Implement on-premises and hybrid name resolution

Integrate DNS with AD DS

Create and manage DNS zones and records

Configure DNS forwarding/conditional forwarding

Integrate Windows Server DNS with Azure DNS private zones

Implement Domain Name System Security Extensions (DNSSEC)

Manage IP addressing in on-premises and hybrid scenarios

Implement and manage IP Address Management (IPAM)

Implement and configure the Dynamic Host Configuration protocol (DHCP) server
role (on-premises only)

Resolve IP address issues in hybrid environments

Create and manage DHCP scopes

Create and manage IP reservations

Implement DHCP high availability

Implement on-premises and hybrid network connectivity

 Implement and manage the Remote Access role

Implement and manage Azure Network Adapter

Implement and manage Azure extended network

Implement and manage Network Policy and Access Services role

Implement Web Application Proxy

Implement Azure Relay

Implement site-to-site VPN

Implement Azure Virtual WAN

Implement Microsoft Entra Application Proxy

Manage storage and file services (15–20%)

Configure and manage Azure File Sync

Create Azure File Sync Service

Create sync groups

Create cloud endpoints

Register servers

Create server endpoints

Configure cloud tiering

Monitor File Sync

Migrate Distributed File System (DFS) to Azure File Sync

Configure and manage Windows Server file shares

Configure Windows Server file share access

Configuring file screens

Configure file server resource manager (FSRM) quotas

Configure BranchCache
 Implement and configure Distributed File System (DFS)

Configure Windows Server storage

Configure disks and volumes

Configure and manage Storage Spaces

Configure and manage Storage Replica

Configure Data Deduplication

Configure Server Message Block (SMB) direct

Configure Storage QoS

Configure file systems

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Windows Server documentation

Azure documentation
Connecting Windows Server to Azure hybrid services
Azure AD Domain Services documentation
Microsoft Entra ID documentation
Hybrid identity with Azure Active Directory
Administer Group Policy in Azure AD Domain Services managed domain
Deploy a Windows Admin Center gateway in Azure
PowerShell remoting
Azure Arc
Windows security baseline
Manage hybrid Azure workloads using Windows Admin Center
Virtualization documentation
Containers on Windows documentation
 Study resources Links to learning and documentation

Networking documentation
Windows Server Storage documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Azure Community Support

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Azure Fridays
Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to July 26, 2024 Skill area as of July 26, 2024 Change

Audience profile No
change

Deploy and manage Active Directory Deploy and manage Active Directory No
Domain Services (AD DS) in on-premises Domain Services (AD DS) in on-premises change
and cloud environments and cloud environments

Deploy and manage AD DS domain Deploy and manage AD DS domain No

controllers controllers change

Configure and manage multi-site, multi- Configure and manage multi-site, multi- No
domain, and multi-forest environments domain, and multi-forest environments change

Create and manage AD DS security Create and manage AD DS security No

principals principals change

Implement and manage hybrid identities Implement and manage hybrid identities Minor

Manage Windows Server by using Manage Windows Server by using No

domain-based Group Policies domain-based Group Policies change
Skill area prior to July 26, 2024 Skill area as of July 26, 2024 Change

Manage Windows Servers and Manage Windows Servers and No

workloads in a hybrid environment workloads in a hybrid environment change

Manage Windows Servers in a hybrid Manage Windows Servers in a hybrid No

environment environment change

Manage Windows Servers and workloads Manage Windows Servers and workloads Minor
by using Azure services by using Azure services

Manage virtual machines and containers Manage virtual machines and containers No
change

Manage Hyper-V and guest virtual Manage Hyper-V and guest virtual No
machines machines change

Create and manage containers Create and manage containers No

change

Manage Azure Virtual Machines that run Manage Azure Virtual Machines that run No
Windows Server Windows Server change

Implement and manage an on-premises Implement and manage an on-premises No

and hybrid networking infrastructure and hybrid networking infrastructure change

Implement on-premises and hybrid name Implement on-premises and hybrid name No
resolution resolution change

Manage IP addressing in on-premises Manage IP addressing in on-premises No

and hybrid scenarios and hybrid scenarios change

Implement on-premises and hybrid Implement on-premises and hybrid No

network connectivity network connectivity change

Manage storage and file services Manage storage and file services No
change

Configure and manage Azure File Sync Configure and manage Azure File Sync No
change

Configure and manage Windows Server Configure and manage Windows Server No
file shares file shares change

Configure Windows Server storage Configure Windows Server storage No

change

Skills measured prior to July 26, 2024

Audience profile
As a candidate for this exam, you’re responsible for configuring and managing Windows
Server on-premises, hybrid, and infrastructure as a service (IaaS) platform workloads. As
a Windows Server hybrid administrator, you’re tasked with:

Integrating Windows Server environments with Azure services.

Managing Windows Server in on-premises networks.

In this role, you manage and maintain Windows Server IaaS workloads in Azure as well
as migrating and deploying workloads to Azure. You typically collaborate with:

Azure administrators

Enterprise architects

Microsoft 365 administrators

Network engineers

As a candidate for this exam, you deploy, package, secure, update, and configure
Windows Server workloads using on-premises, hybrid, and cloud technologies. In this
role, you implement and manage on-premises and hybrid solutions, such as identity,
security, management, compute, networking, storage, monitoring, high availability, and
disaster recovery.

You use administrative tools and technologies such as Windows Admin Center,
PowerShell, Azure Arc, Azure Policy, Azure Monitor, Azure Automation Update
Management, Microsoft Defender for Identity, Microsoft Defender for Cloud, and IaaS
virtual machine (VM) administration.

As a candidate for this exam, you should have several years of experience with Windows
Server operating systems.

Skills at a glance
Deploy and manage Active Directory Domain Services (AD DS) in on-premises and
cloud environments (30–35%)

Manage Windows Servers and workloads in a hybrid environment (10–15%)

Manage virtual machines and containers (15–20%)

 Implement and manage an on-premises and hybrid networking infrastructure (15–
20%)

Manage storage and file services (15–20%)

Deploy and manage Active Directory Domain Services

(AD DS) in on-premises and cloud environments (30–
35%)

Deploy and manage AD DS domain controllers

Deploy and manage domain controllers on-premises

Deploy and manage domain controllers in Azure

Deploy read-only domain controllers (RODCs)

Troubleshoot flexible single master operation (FSMO) roles

Configure and manage multi-site, multi-domain, and multi-forest

environments
Configure and manage forest and domain trusts

Configure and manage AD DS sites

Configure and manage AD DS replication

Create and manage AD DS security principals

Create and manage AD DS users and groups

Manage users and groups in multi-domain and multi-forest scenarios

Implement Group Managed Service Accounts (gMSAs)

Join Windows Servers to AD DS, Microsoft Entra Domain Services, and Microsoft
Entra

Implement and manage hybrid identities

Integrate Microsoft Entra ID, AD DS and Microsoft Entra Domain Services
 Implement Microsoft Entra Connect

Manage Microsoft Entra Connect synchronization

Implement Microsoft Entra Connect cloud sync

Manage Microsoft Entra Domain Services

Manage Microsoft Entra Connect Health

Manage authentication in on-premises and hybrid environments

Configure and manage AD DS passwords

Manage Windows Server by using domain-based Group Policies

Implement Group Policy in AD DS

Implement Group Policy Preferences in AD DS

Implement Group Policy in Microsoft Entra Domain Services

Manage Windows Servers and workloads in a hybrid

environment (10–15%)

Manage Windows Servers in a hybrid environment

Deploy a Windows Admin Center Gateway server

Configure a target machine for Windows Admin Center

Configure PowerShell remoting

Configure Credential Security Support Provider protocol (CredSSP) or Kerberos

Delegation for 2nd Hop Remoting

Configure Just Enough Administration (JEA) for PowerShell remoting

Manage Windows Servers and workloads by using Azure services

Manage Windows Servers by using Azure Arc

Create and assign Azure Policy that uses guest configuration extension

Deploy Azure services using Azure VM extensions on non-Azure machines

 Manage updates for Windows machines

Integrate Windows Servers with Log Analytics

Integrate Windows Servers with Microsoft Defender for Cloud

Manage IaaS VMs in Azure that run Windows Server

Implement Azure Automation for hybrid workloads

Create runbooks to automate tasks on target VMs

Implement Azure Automation State Configuration to prevent configuration drift in

IaaS machines

Manage virtual machines and containers (15–20%)

Manage Hyper-V and guest virtual machines

Enable VM Enhanced session mode

Manage VM using PowerShell remoting, PowerShell Direct and Secure Shell (SSH)
Direct for Linux VMs

Configure nested virtualization

Configure VM Memory

Configure integration services

Configure Discrete Device Assignment

Configure VM resource groups

Configure VM CPU groups

Configure hypervisor scheduling types

Manage VM checkpoints

Implementing high availability for virtual machines

Manage virtual hard disk (VHD) and virtual hard disk v2 (VHDX) files

Configure Hyper-V Network Adapter

Configure network interface card (NIC) Teaming

 Configure Hyper-V Switch

Create and manage containers

Create Windows Server container images

Manage Windows Server container images

Configure container networking

Manage container instances

Manage Azure Virtual Machines that run Windows Server

Manage data disks

Resize Azure VM

Configure connections to VMs

Manage Azure VM network configuration

Implement and manage an on-premises and hybrid

networking infrastructure (15–20%)

Implement on-premises and hybrid name resolution

Integrate DNS with AD DS

Create and manage DNS zones and records

Configure DNS forwarding/conditional forwarding

Integrate Windows Server DNS with Azure DNS private zones

Implement Domain Name System Security Extensions (DNSSEC)

Manage IP addressing in on-premises and hybrid scenarios

Implement and manage IP Address Management (IPAM)

Implement and configure the Dynamic Host Configuration protocol (DHCP) server
role (on-premises only)
 Resolve IP address issues in hybrid environments

Create and manage DHCP scopes

Create and manage IP reservations

Implement DHCP high availability

Implement on-premises and hybrid network connectivity

Implement and manage the Remote Access role

Implement and manage Azure Network Adapter

Implement and manage Azure extended network

Implement and manage Network Policy and Access Services role

Implement Web Application Proxy

Implement Azure Relay

Implement site-to-site VPN

Implement Azure Virtual WAN

Implement Microsoft Entra Application Proxy

Manage storage and file services (15–20%)

Configure and manage Azure File Sync

Create Azure File Sync Service

Create sync groups

Create cloud endpoints

Register servers

Create server endpoints

Configure cloud tiering

Monitor File Sync

Migrate Distributed File System (DFS) to Azure File Sync

Configure and manage Windows Server file shares
Configure Windows Server file share access

Configuring file screens

Configure file server resource manager (FSRM) quotas

Configure BranchCache

Implement and configure Distributed File System (DFS)

Configure Windows Server storage

Configure disks and volumes

Configure and manage Storage Spaces

Configure and manage Storage Replica

Configure Data Deduplication

Configure Server Message Block (SMB) direct

Configure Storage QoS

Configure file systems

Study guide for Exam AZ-801:
Configuring Windows Server Hybrid
Advanced Services
Article • 05/30/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of July 26, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to July 26, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows you
to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.
 Useful links Description

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of July 26, 2024

Audience profile
As a candidate for this exam, you’re responsible for configuring and managing Windows
Server on-premises, hybrid, and infrastructure as a service (IaaS) platform workloads. As
a Windows Server hybrid administrator, you’re tasked with:

Integrating Windows Server environments with Azure services.

Managing Windows Server in on-premises networks.

In this role, you manage and maintain Windows Server IaaS workloads in Azure as well
as migrating and deploying workloads to Azure. You typically collaborate with:

Azure administrators

Enterprise architects

Microsoft 365 administrators

Network engineers

As a candidate for this exam, you deploy, package, secure, update, and configure
Windows Server workloads using on-premises, hybrid, and cloud technologies. In this
role, you implement and manage on-premises and hybrid solutions, such as identity,
security, management, compute, networking, storage, monitoring, high availability, and
disaster recovery.

You use administrative tools and technologies such as Windows Admin Center,
PowerShell, Azure Arc, Azure Policy, Azure Monitor, Azure Automation Update
Management, Microsoft Defender for Identity, Microsoft Defender for Cloud, and IaaS
virtual machine (VM) administration.

As a candidate for this exam, you should have several years of experience with Windows
Server operating systems.

Skills at a glance
Secure Windows Server on-premises and hybrid infrastructures (25–30%)

Implement and manage Windows Server high availability (10–15%)

Implement disaster recovery (10–15%)

Migrate servers and workloads (20–25%)

Monitor and troubleshoot Windows Server environments (20–25%)

Secure Windows Server on-premises and hybrid

infrastructures (25–30%)

Secure Windows Server operating system

Configure and manage Exploit Protection
 Configure and manage Windows Defender Application Control

Configure and manage Microsoft Defender for Servers

Configure and manage Windows Defender Credential Guard

Configure SmartScreen

Implement operating system security by using Group Policies

Secure a hybrid Active Directory infrastructure

Configure password policies

Enable password block lists

Manage protected users

Manage account security on a Read-Only Domain Controller (RODC)

Harden domain controllers

Configure authentication policy silos

Restrict access to domain controllers

Configure account security

Manage AD built-in administrative groups

Manage AD delegation

Implement and manage Microsoft Defender for Identity

Identify and remediate Windows Server security issues by using

Azure services

Monitor on-premises servers and Azure VMs by using Microsoft Sentinel

Identify and remediate security issues in on-premises servers and Azure VMs by
using Microsoft Defender for Cloud

Secure Windows Server networking

Manage Windows Defender Firewall
 Implement domain isolation

Implement connection security rules

Secure Windows Server storage

Manage Windows BitLocker Drive Encryption (BitLocker)

Manage and recover encrypted volumes

Enable storage encryption by using Azure Disk Encryption

Manage disk encryption keys for IaaS virtual machines

Implement and manage Windows Server high availability

(10–15%)

Implement a Windows Server failover cluster

Implement a failover cluster on-premises, hybrid, or cloud-only

Create a Windows failover cluster

Implement a stretch cluster across datacenters or Azure regions

Configure storage for failover clustering

Modify quorum options

Configure network adapters for failover clustering

Configure cluster workload options

Configure cluster sets

Configure Scale-Out File servers

Create an Azure witness

Configure a floating IP address for the cluster

Implement load balancing for the failover cluster

Manage failover clustering

 Implement cluster-aware updating

Recover a failed cluster node

Upgrade a node to Windows Server 2022

Failover workloads between nodes

Install Windows updates on cluster nodes

Manage failover clusters using Windows Admin Center

Implement and manage Storage Spaces Direct

Create a failover cluster using Storage Spaces Direct

Upgrade a Storage Spaces Direct node

Implement networking for Storage Spaces Direct

Configure Storage Spaces Direct

Implement disaster recovery (10–15%)

Manage backup and recovery for Windows Server

Back up and restore files and folders to Azure Recovery Services Vault

Install and manage Azure Backup Server

Back up and recover using Azure Backup Server

Manage backups in Azure Recovery Services Vault

Create a backup policy

Configure backup for Azure VM using the built-in backup agent

Recover VM using temporary snapshots

Recover VMs to new Azure VMs

Restore a VM

Implement disaster recovery by using Azure Site Recovery

 Configure Azure Site Recovery networking

Configure Site Recovery for on-premises VMs

Configure a recovery plan

Configure Site Recovery for Azure VMs

Implement VM replication to secondary datacenter or Azure region

Configure Azure Site Recovery policies

Protect virtual machines by using Hyper-V replicas

Configure Hyper-V hosts for replication

Manage Hyper-V replica servers

Configure VM replication

Perform a failover

Migrate servers and workloads (20–25%)

Migrate on-premises storage to on-premises servers or Azure

Transfer data and share

Cut over to a new server by using Storage Migration Service (SMS)

Use Storage Migration Service to migrate to Azure VMs

Migrate to Azure file shares

Migrate on-premises servers to Azure

Deploy and configure Azure Migrate appliance

Migrate VM workloads to Azure IaaS

Migrate physical workloads to Azure IaaS

Migrate by using Azure Migrate

Migrate workloads from previous versions to Windows Server 2022

 Migrate IIS

Migrate Hyper-V hosts

Migrate Remote Desktop Services (RDS) host servers

Migrate Dynamic Host Configuration protocol (DHCP)

Migrate print servers

Migrate IIS workloads to Azure

Migrate IIS workloads to Azure Web Apps

Migrate IIS workloads to containers

Migrate an Active Directory Domain Services (AD DS) infrastructure

to Windows Server 2022 AD DS

Migrate AD DS objects, including users, groups and Group Policies using AD

Migration Tool

Migrate to a new Active Directory forest

Upgrade an existing forest

Monitor and troubleshoot Windows Server environments

(20–25%)

Monitor Windows Server by using Windows Server tools and Azure

services

Monitor Windows Server by using Performance Monitor

Create and configure Data Collector Sets

Monitor servers and configure alerts by using Windows Admin Center

Analyze Windows Server system data by using System Insights

Manage event logs

Deploy Azure Monitor agents

Collect performance counters to Azure

 Create alerts

Monitor Azure VMs by using Azure diagnostics extension

Monitor Azure VMs performance by using VM Insights

Troubleshoot Windows Server on-premises and hybrid networking

Troubleshoot hybrid network connectivity

Troubleshoot on-premises connectivity

Troubleshoot Windows Server virtual machines in Azure

Troubleshoot deployment failures

Troubleshoot booting failures

Troubleshoot VM performance issues

Troubleshoot VM extension issues

Troubleshoot disk encryption issues

Troubleshoot storage

Troubleshoot VM connection issues

Troubleshoot Active Directory

Restore objects from AD recycle bin

Recover Active Directory database using Directory Services Restore mode

Recover system volume (SYSVOL)

Troubleshoot Active Directory replication

Troubleshoot Hybrid authentication issues

Troubleshoot on-premises Active Directory

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Windows Server documentation

Azure documentation
Windows Server Security documentation
Protect data and infrastructure documentation
Best Practices for Securing Active Directory
Microsoft Sentinel documentation
Failover Clustering
Storage Spaces Direct overview
Azure Site Recovery documentation
Azure Backup Documentation
Virtualization documentation
Windows Server Storage documentation
Azure Migrate documentation
Migrating apps to Azure Active Directory
Azure Monitor documentation
Identity and Access documentation

Ask a question Microsoft Q&A

Get community Windows Server Community

support Azure Community Support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Azure Fridays
Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.
 ﾉ Expand table

Skill area prior to July 26, 2024 Skill area as of July 26, 2024 Change

Audience profile No
change

Secure Windows Server On-premises Secure Windows Server on-premises No

and Hybrid Infrastructures and hybrid infrastructures change

Secure Windows Server operating system Secure Windows Server operating system No
change

Secure a hybrid Active Directory Secure a hybrid Active Directory No

infrastructure infrastructure change

Identify and remediate Windows Server Identify and remediate Windows Server Minor
security issues by using Azure Services security issues by using Azure services

Secure Windows Server networking Secure Windows Server networking No

change

Secure Windows Server storage Secure Windows Server storage No

change

Implement and Manage Windows Server Implement and manage Windows Server No
High Availability high availability change

Implement a Windows Server failover Implement a Windows Server failover No

cluster cluster change

Manage failover clustering Manage failover clustering No

change

Implement and manage Storage Spaces Implement and manage Storage Spaces No
Direct Direct change

Implement Disaster Recovery Implement disaster recovery No

change

Manage backup and recovery for Manage backup and recovery for No
Windows Server Windows Server change

Implement disaster recovery by using Implement disaster recovery by using No

Azure Site Recovery Azure Site Recovery change

Protect virtual machines by using Hyper-V Protect virtual machines by using Hyper- No
replicas V replicas change

Migrate Servers and Workloads Migrate servers and workloads No

change
 Skill area prior to July 26, 2024 Skill area as of July 26, 2024 Change

Migrate on-premises storage to on- Migrate on-premises storage to on- No

premises servers or Azure premises servers or Azure change

Migrate on-premises servers to Azure Migrate on-premises servers to Azure No

change

Migrate workloads from previous versions Migrate workloads from previous versions No
to Windows Server 2022 to Windows Server 2022 change

Migrate IIS workloads to Azure Migrate IIS workloads to Azure No

change

Migrate an Active Directory Domain Migrate an Active Directory Domain No

Services (AD DS) Infrastructure to Services (AD DS) infrastructure to change
Windows Server 2022 AD DS Windows Server 2022 AD DS

Monitor and Troubleshoot Windows Monitor and troubleshoot Windows No

Server Environments Server environments change

Monitor Windows Server by using Monitor Windows Server by using No

Windows Server tools and Azure services Windows Server tools and Azure services change

Troubleshoot Windows Server On- Troubleshoot Windows Server On- No

premises and Hybrid networking premises and Hybrid networking change

Troubleshoot Windows Server virtual Troubleshoot Windows Server virtual No

machines in Azure machines in Azure change

Troubleshoot Active Directory Troubleshoot Active Directory No

change

Skills measured prior to July 26, 2024

Audience profile
Candidates for this exam are responsible for configuring and managing Windows Server
on-premises, hybrid, and Infrastructure as a Service (IaaS) platform workloads. The
Windows Server Hybrid Administrator is tasked with integrating Windows Server
environments with Azure services and managing Windows Server in on-premises
networks. This role manages and maintains Windows Server IaaS workloads in Azure as
well as migrating and deploying workloads to Azure. This role typically collaborates with
Azure Administrators, Enterprise Architects, Microsoft 365 administrators, and network
engineers.
Candidates for this exam deploy, package, secure, update, and configure Windows
Server workloads using on-premises, hybrid, and cloud technologies. This role
implements and manages on-premises and hybrid solutions, such as identity, security,
management, compute, networking, storage, monitoring, high availability, and disaster
recovery. This role uses administrative tools and technologies such as Windows Admin
Center, PowerShell, Azure Arc, Azure Policy, Azure Monitor, Azure Automation Update
Management, Microsoft Defender for Identity, Microsoft Defender for Cloud, and IaaS
VM administration.

Candidates for this exam have several years of experience with Windows Server
operating systems.

Secure Windows Server on-premises and hybrid infrastructures (25–30%)

Implement and manage Windows Server high availability (10–15%)

Implement disaster recovery (10–15%)

Migrate servers and workloads (20–25%)

Monitor and troubleshoot Windows Server environments (20–25%)

Secure Windows Server on-premises and hybrid

infrastructures (25–30%)

Secure Windows Server operating system

Configure and manage Exploit Protection

Configure and manage Windows Defender Application Control

Configure and manage Microsoft Defender for Servers

Configure and manage Windows Defender Credential Guard

Configure SmartScreen

Implement operating system security by using Group Policies

Secure a hybrid Active Directory infrastructure

Configure password policies

Enable password block lists

 Manage protected users

Manage account security on an RODC

Harden domain controllers

Configure authentication policy silos

Restrict access to domain controllers

Configure account security

Manage AD built-in administrative groups

Manage AD delegation

Implement and manage Microsoft Defender for Identity

Identify and remediate Windows Server security issues by using

Azure services
Monitor on-premises servers and Azure IaaS VMs by using Microsoft Sentinel

Identify and remediate security issues on-premises servers and Azure IaaS VMs by
using Microsoft Defender for Cloud

Secure Windows Server networking

Manage Windows Defender Firewall

Implement domain isolation

Implement connection security rules

Secure Windows Server storage

Manage Windows BitLocker Drive Encryption (BitLocker)

Manage and recover encrypted volumes

Enable storage encryption by using Azure Disk Encryption

Manage disk encryption keys for IaaS virtual machines

Implement and Manage Windows Server high availability
(10–15%)

Implement a Windows Server failover cluster

Implement a failover cluster on-premises, hybrid, or cloud-only

Create a Windows failover cluster

Implement a stretch cluster across datacenters or Azure regions

Configure storage for failover clustering

Modify quorum options

Configure network adapters for failover clustering

Configure cluster workload options

Configure cluster sets

Configure Scale-Out File servers

Create an Azure witness

Configure a floating IP address for the cluster

Implement load balancing for the failover cluster

Manage failover clustering

Implement cluster-aware updating

Recover a failed cluster node

Upgrade a node to Windows Server 2022

Failover workloads between nodes

Install Windows updates on cluster nodes

Manage failover clusters using Windows Admin Center

Implement and manage Storage Spaces Direct

Create a failover cluster using Storage Spaces Direct

 Upgrade a Storage Spaces Direct node

Implement networking for Storage Spaces Direct

Configure Storage Spaces Direct

Implement disaster recovery (10–15%)

Manage backup and recovery for Windows Server

Back up and restore files and folders to Azure Recovery Services Vault

Install and manage Azure Backup Server

Back up and recover using Azure Backup Server

Manage backups in Azure Recovery Services Vault

Create a backup policy

Configure backup for Azure VM using the built-in backup agent

Recover VM using temporary snapshots

Recover VMs to new Azure VMs

Restore a VM

Implement disaster recovery by using Azure Site Recovery

Configure Azure Site Recovery networking

Configure Site Recovery for on-premises VMs

Configure a recovery plan

Configure Site Recovery for Azure VMs

Implement VM replication to secondary datacenter or Azure region

Configure Azure Site Recovery policies

Protect virtual machines by using Hyper-V replicas

Configure Hyper-V hosts for replication
 Manage Hyper-V replica servers

Configure VM replication

Perform a failover

Migrate servers and workloads (20–25%)

Migrate on-premises storage to on-premises servers or Azure

Transfer data and share

Cut over to a new server by using Storage Migration Service (SMS)

Use Storage Migration Service to migrate to Azure VMs

Migrate to Azure file shares

Migrate on-premises servers to Azure

Deploy and configure Azure Migrate appliance

Migrate VM workloads to Azure IaaS

Migrate physical workloads to Azure IaaS

Migrate by using Azure Migrate

Migrate workloads from previous versions to Windows Server 2022

Migrate IIS

Migrate Hyper-V hosts

Migrate RDS host servers

Migrate DHCP

Migrate print servers

Migrate IIS workloads to Azure

Migrate IIS workloads to Azure Web Apps

Migrate IIS workloads to containers

Migrate an AD DS infrastructure to Windows Server 2022 AD DS
Migrate AD DS objects, including users, groups and Group Policies using AD
Migration Tool

Migrate to a new Active Directory forest

Upgrade an existing forest

Monitor and troubleshoot Windows Server environments

(20–25%)

Monitor Windows Server by using Windows Server tools and Azure

services

Monitor Windows Server by using Performance Monitor

Create and configure Data Collector Sets

Monitor servers and configure alerts by using Windows Admin Center

Analyze Windows Server system data by using System Insights

Manage event logs

Deploy Azure Monitor agents

Collect performance counters to Azure

Create alerts

Monitor Azure VMs by using Azure diagnostics extension

Monitor Azure VMs performance by using VM Insights

Troubleshoot Windows Server on-premises and hybrid networking

Troubleshoot hybrid network connectivity

Troubleshoot on-premises connectivity

Troubleshoot Windows Server virtual machines in Azure

Troubleshoot deployment failures

 Troubleshoot booting failures

Troubleshoot VM performance issues

Troubleshoot VM extension issues

Troubleshoot disk encryption issues

Troubleshoot storage

Troubleshoot VM connection issues

Troubleshoot Active Directory

Restore objects from AD recycle bin

Recover Active Directory database using Directory Services Restore mode

Recover SYSVOL

Troubleshoot Active Directory replication

Troubleshoot Hybrid authentication issues

Troubleshoot on-premises Active Directory

Study guide for Exam AZ-900: Microsoft
Azure Fundamentals
Article • 12/22/2023

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of January 23, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to January 23, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can
request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for
Assessment the exam.
Updates to the exam
Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Although Microsoft makes every effort to update
localized versions as noted, there may be times when the localized versions of an exam
are not updated on this schedule. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of January 23, 2024

Audience profile
As a candidate for this exam, you’re a technology professional who wants to
demonstrate foundational knowledge of cloud concepts in general and Microsoft Azure
in particular. This exam is a common starting point in a journey towards a career in
Azure.

You can describe Azure architectural components and Azure services, such as:

Compute

Networking

Storage

You can also describe features and tools to secure, govern, and administer Azure.
You should have skills and experience working with an area of IT, such as:

Infrastructure management

Database management

Software development

Skills at a glance
Describe cloud concepts (25–30%)

Describe Azure architecture and services (35–40%)

Describe Azure management and governance (30–35%)

Describe cloud concepts (25–30%)

Describe cloud computing

Define cloud computing

Describe the shared responsibility model

Define cloud models, including public, private, and hybrid

Identify appropriate use cases for each cloud model

Describe the consumption-based model

Compare cloud pricing models

Describe serverless

Describe the benefits of using cloud services

Describe the benefits of high availability and scalability in the cloud

Describe the benefits of reliability and predictability in the cloud

Describe the benefits of security and governance in the cloud

Describe the benefits of manageability in the cloud

Describe cloud service types

 Describe infrastructure as a service (IaaS)

Describe platform as a service (PaaS)

Describe software as a service (SaaS)

Identify appropriate use cases for each cloud service type (IaaS, PaaS, and SaaS)

Describe Azure architecture and services (35–40%)

Describe the core architectural components of Azure

Describe Azure regions, region pairs, and sovereign regions

Describe availability zones

Describe Azure datacenters

Describe Azure resources and resource groups

Describe subscriptions

Describe management groups

Describe the hierarchy of resource groups, subscriptions, and management groups

Describe Azure compute and networking services

Compare compute types, including containers, virtual machines, and functions

Describe virtual machine options, including Azure virtual machines, Azure Virtual
Machine Scale Sets, availability sets, and Azure Virtual Desktop

Describe the resources required for virtual machines

Describe application hosting options, including web apps, containers, and virtual
machines

Describe virtual networking, including the purpose of Azure virtual networks, Azure
virtual subnets, peering, Azure DNS, Azure VPN Gateway, and ExpressRoute

Define public and private endpoints

Describe Azure storage services

 Compare Azure Storage services

Describe storage tiers

Describe redundancy options

Describe storage account options and storage types

Identify options for moving files, including AzCopy, Azure Storage Explorer, and
Azure File Sync

Describe migration options, including Azure Migrate and Azure Data Box

Describe Azure identity, access, and security

Describe directory services in Azure, including Microsoft Entra ID and Microsoft

Entra Domain Services

Describe authentication methods in Azure, including single sign-on (SSO), multi-

factor authentication (MFA), and passwordless

Describe external identities in Azure, including business-to-business (B2B) and

business-to-customer (B2C)

Describe Microsoft Entra Conditional Access

Describe Azure role-based access control (RBAC)

Describe the concept of Zero Trust

Describe the purpose of the defense-in-depth model

Describe the purpose of Microsoft Defender for Cloud

Describe Azure management and governance (30–35%)

Describe cost management in Azure

Describe factors that can affect costs in Azure

Compare the pricing calculator and the Total Cost of Ownership (TCO) Calculator

Describe cost management capabilities in Azure

Describe the purpose of tags

Describe features and tools in Azure for governance and
compliance

Describe the purpose of Microsoft Purview in Azure

Describe the purpose of Azure Policy

Describe the purpose of resource locks

Describe features and tools for managing and deploying Azure

resources

Describe the Azure portal

Describe Azure Cloud Shell, including Azure Command-Line Interface (CLI) and
Azure PowerShell

Describe the purpose of Azure Arc

Describe infrastructure as code (IaC)

Describe Azure Resource Manager (ARM) and ARM templates

Describe monitoring tools in Azure

Describe the purpose of Azure Advisor

Describe Azure Service Health

Describe Azure Monitor, including Log Analytics, Azure Monitor alerts, and
Application Insights

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course
 Study resources Links to learning and documentation

Find documentation Azure on Microsoft Learn

Azure documentation
Microsoft Cloud Adoption Framework for Azure
Accelerate cloud adoption with the Microsoft Cloud Adoption
Framework for Azure

Ask a question Microsoft Q&A | Microsoft Docs

Get community Azure Community Support

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Azure Fridays
Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to January 23, 2024 Skill area as of January 23, 2024 Change

Audience profile No
change

Describe cloud concepts Describe cloud concepts No

change

Describe cloud computing Describe cloud computing No

change

Describe the benefits of using cloud Describe the benefits of using cloud No
services services change

Describe cloud service types Describe cloud service types Minor

Describe Azure architecture and services Describe Azure architecture and services No
change
 Skill area prior to January 23, 2024 Skill area as of January 23, 2024 Change

Describe the core architectural Describe the core architectural No

components of Azure components of Azure change

Describe Azure compute and networking Describe Azure compute and networking No
services services change

Describe Azure storage services Describe Azure storage services No

change

Describe Azure identity, access, and Describe Azure identity, access, and Minor
security security

Describe Azure management and Describe Azure management and No

governance governance change

Describe cost management in Azure Describe cost management in Azure No

change

Describe features and tools in Azure for Describe features and tools in Azure for No
governance and compliance governance and compliance change

Describe features and tools for managing Describe features and tools for managing No
and deploying Azure resources and deploying Azure resources change

Describe monitoring tools in Azure Describe monitoring tools in Azure No

change

Skills measured prior to January 23, 2024

Audience profile
Candidates for this exam are technology professionals who want to demonstrate
foundational knowledge of cloud concepts in general and Azure in particular. This
certification is a common starting point in a journey towards a career in Azure.

These professionals can describe Azure architectural components and Azure services,
such as compute, networking, and storage. They can also describe features and tools to
secure, govern, and administer Azure.

Candidates for this exam have skills and experience working with an area of information
technology (IT), such as infrastructure management, database management, or software
development.

Describe cloud concepts (25–30%)

 Describe Azure architecture and services (35–40%)

Describe Azure management and governance (30–35%)

Describe cloud concepts (25–30%)

Describe cloud computing

Define cloud computing

Describe the shared responsibility model

Define cloud models, including public, private, and hybrid

Identify appropriate use cases for each cloud model

Describe the consumption-based model

Compare cloud pricing models

Describe serverless

Describe the benefits of using cloud services

Describe the benefits of high availability and scalability in the cloud

Describe the benefits of reliability and predictability in the cloud

Describe the benefits of security and governance in the cloud

Describe the benefits of manageability in the cloud

Describe cloud service types

Describe infrastructure as a service (IaaS)

Describe platform as a service (PaaS)

Describe software as a service (SaaS)

Identify appropriate use cases for each cloud service (IaaS, PaaS, and SaaS)

Describe Azure architecture and services (35–40%)

Describe the core architectural components of Azure
Describe Azure regions, region pairs, and sovereign regions

Describe availability zones

Describe Azure datacenters

Describe Azure resources and resource groups

Describe subscriptions

Describe management groups

Describe the hierarchy of resource groups, subscriptions, and management groups

Describe Azure compute and networking services

Compare compute types, including containers, virtual machines, and functions

Describe virtual machine options, including Azure virtual machines, Azure Virtual
Machine Scale Sets, availability sets, and Azure Virtual Desktop

Describe the resources required for virtual machines

Describe application hosting options, including web apps, containers, and virtual
machines

Describe virtual networking, including the purpose of Azure virtual networks, Azure
virtual subnets, peering, Azure DNS, Azure VPN Gateway, and ExpressRoute

Define public and private endpoints

Describe Azure storage services

Compare Azure Storage services

Describe storage tiers

Describe redundancy options

Describe storage account options and storage types

Identify options for moving files, including AzCopy, Azure Storage Explorer, and
Azure File Sync

Describe migration options, including Azure Migrate and Azure Data Box
Describe Azure identity, access, and security
Describe directory services in Azure, including Azure Active Directory (Azure AD),
part of Microsoft Entra and Azure Active Directory Domain Services (Azure AD DS)

Describe authentication methods in Azure, including single sign-on (SSO), multi-

factor authentication (MFA), and passwordless

Describe external identities in Azure, including business-to-business (B2B) and

business-to-customer (B2C)

Describe Conditional Access in Azure AD

Describe Azure role-based access control (RBAC)

Describe the concept of Zero Trust

Describe the purpose of the defense-in-depth model

Describe the purpose of Microsoft Defender for Cloud

Describe Azure management and governance (30–35%)

Describe cost management in Azure

Describe factors that can affect costs in Azure

Compare the pricing calculator and the Total Cost of Ownership (TCO) Calculator

Describe cost management capabilities in Azure

Describe the purpose of tags

Describe features and tools in Azure for governance and

compliance

Describe the purpose of Microsoft Purview in Azure

Describe the purpose of Azure Policy

Describe the purpose of resource locks

Describe features and tools for managing and deploying Azure

resources
 Describe the Azure portal

Describe Azure Cloud Shell, including Azure Command-Line Interface (CLI) and
Azure PowerShell

Describe the purpose of Azure Arc

Describe infrastructure as code (IaC)

Describe Azure Resource Manager (ARM) and ARM templates

Describe monitoring tools in Azure

Describe the purpose of Azure Advisor

Describe Azure Service Health

Describe Azure Monitor, including Log Analytics, Azure Monitor alerts, and
Application Insights
Study guide for Exam DP-100: Designing
and Implementing a Data Science
Solution on Azure
Article • 09/18/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 16, 2024

Audience profile
As a candidate for this exam, you should have subject matter expertise in applying data
science and machine learning to implement and run machine learning workloads on
Azure.

Your responsibilities for this role include:

Designing and creating a suitable working environment for data science

workloads.

Exploring data.

Training machine learning models.

Implementing pipelines.

Running jobs to prepare for production.

Managing, deploying, and monitoring scalable machine learning solutions.

As a candidate for this exam, you should have knowledge and experience in data
science by using:

Azure Machine Learning

MLflow
Skills at a glance
Design and prepare a machine learning solution (20–25%)

Explore data, and train models (35–40%)

Prepare a model for deployment (20–25%)

Deploy and retrain a model (10–15%)

Design and prepare a machine learning solution (20–25%)

Design a machine learning solution

Determine the appropriate compute specifications for a training workload

Describe model deployment requirements

Select which development approach to use to build or train a model

Manage an Azure Machine Learning workspace

Create an Azure Machine Learning workspace

Manage a workspace by using developer tools for workspace interaction

Set up Git integration for source control

Create and manage registries

Manage data in an Azure Machine Learning workspace

Select Azure Storage resources

Register and maintain datastores

Create and manage data assets

Manage compute for experiments in Azure Machine Learning

Create compute targets for experiments and training

Select an environment for a machine learning use case

 Configure attached compute resources, including Azure Synapse Spark pools and
serverless Spark compute

Monitor compute utilization

Explore data, and train models (35–40%)

Explore data by using data assets and data stores

Access and wrangle data during interactive development

Wrangle data interactively with attached Synapse Spark pools and serverless Spark
compute

Create models by using the Azure Machine Learning designer

Create a training pipeline

Consume data assets from the designer

Use custom code components in designer

Evaluate the model, including responsible AI guidelines

Use automated machine learning to explore optimal models

Use automated machine learning for tabular data

Use automated machine learning for computer vision

Use automated machine learning for natural language processing

Select and understand training options, including preprocessing and algorithms

Evaluate an automated machine learning run, including responsible AI guidelines

Use notebooks for custom model training

Develop code by using a compute instance

Track model training by using MLflow

Evaluate a model
 Train a model by using Python SDK v2

Use the terminal to configure a compute instance

Tune hyperparameters with Azure Machine Learning

Select a sampling method

Define the search space

Define the primary metric

Define early termination options

Prepare a model for deployment (20–25%)

Run model training scripts

Configure job run settings for a script

Configure compute for a job run

Consume data from a data asset in a job

Run a script as a job by using Azure Machine Learning

Use MLflow to log metrics from a job run

Use logs to troubleshoot job run errors

Configure an environment for a job run

Define parameters for a job

Implement training pipelines

Create a pipeline

Pass data between steps in a pipeline

Run and schedule a pipeline

Monitor pipeline runs

Create custom components

 Use component-based pipelines

Manage models in Azure Machine Learning

Describe MLflow model output

Identify an appropriate framework to package a model

Assess a model by using responsible AI principles

Deploy and retrain a model (10–15%)

Deploy a model
Configure settings for online deployment

Configure compute for a batch deployment

Deploy a model to an online endpoint

Deploy a model to a batch endpoint

Test an online deployed service

Invoke the batch endpoint to start a batch scoring job

Apply machine learning operations (MLOps) practices

Trigger an Azure Machine Learning job, including from Azure DevOps or GitHub

Automate model retraining based on new data additions or data changes

Define event-based retraining triggers

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table
 Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure Databricks

Azure Machine Learning
Azure Synapse Analytics
MLflow and Azure Machine Learning

Ask a question Microsoft Q&A | Microsoft Docs

Get community AI - Machine Learning - Microsoft Tech Community

support AI - Machine Learning Blog - Microsoft Tech Community

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Microsoft Learn Shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to October 16, 2024 Skill area as of October 16, 2024 Change

Explore data, and train models Explore data, and train models No %
change

Explore data by using data assets and Explore data by using data assets and Minor
data stores data stores
Study guide for Exam DP-203: Data
Engineering on Microsoft Azure
Article • 09/24/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 24, 2024

Audience profile
As a candidate for this exam, you should have subject matter expertise in integrating,
transforming, and consolidating data from various structured, unstructured, and
streaming data systems into a suitable schema for building analytics solutions.

As an Azure data engineer, you help stakeholders understand the data through
exploration, and build and maintain secure and compliant data processing pipelines by
using different tools and techniques. You use various Azure data services and
frameworks to store and produce cleansed and enhanced datasets for analysis. This data
store can be designed with different architecture patterns based on business
requirements, including:

Modern data warehouse (MDW)

Big data

Lakehouse architecture

As an Azure data engineer, you also help to ensure that the operationalization of data
pipelines and data stores are high-performing, efficient, organized, and reliable, given a
set of business requirements and constraints. You help to identify and troubleshoot
operational and data quality issues. You also design, implement, monitor, and optimize
data platforms to meet the data pipelines.

As a candidate for this exam, you must have solid knowledge of data processing
languages, including:
 SQL

Python

Scala

You need to understand parallel processing and data architecture patterns. You should
be proficient in using the following to create data processing solutions:

Azure Data Factory

Azure Synapse Analytics

Azure Stream Analytics

Azure Event Hubs

Azure Data Lake Storage

Azure Databricks

Skills at a glance
Design and implement data storage (15–20%)

Develop data processing (40–45%)

Secure, monitor, and optimize data storage and data processing (30–35%)

Design and implement data storage (15–20%)

Implement a partition strategy

Implement a partition strategy for files

Implement a partition strategy for analytical workloads

Implement a partition strategy for streaming workloads

Implement a partition strategy for Azure Synapse Analytics

Identify when partitioning is needed in Azure Data Lake Storage Gen2

Design and implement the data exploration layer

 Create and execute queries by using a compute solution that leverages SQL
serverless and Spark clusters

Recommend and implement Azure Synapse Analytics database templates

Push new or updated data lineage to Microsoft Purview

Browse and search metadata in Microsoft Purview Data Catalog

Develop data processing (40–45%)

Ingest and transform data

Design and implement incremental data loads

Transform data by using Apache Spark

Transform data by using Transact-SQL (T-SQL) in Azure Synapse Analytics

Ingest and transform data by using Azure Synapse Pipelines or Azure Data Factory

Transform data by using Azure Stream Analytics

Cleanse data

Handle duplicate data

Avoiding duplicate data by using Azure Stream Analytics Exactly Once Delivery

Handle missing data

Handle late-arriving data

Split data

Shred JSON

Encode and decode data

Configure error handling for a transformation

Normalize and denormalize data

Perform data exploratory analysis

Develop a batch processing solution

 Develop batch processing solutions by using Azure Data Lake Storage Gen2, Azure
Databricks, Azure Synapse Analytics, and Azure Data Factory

Use PolyBase to load data to a SQL pool

Implement Azure Synapse Link and query the replicated data

Create data pipelines

Scale resources

Configure the batch size

Create tests for data pipelines

Integrate Jupyter or Python notebooks into a data pipeline

Upsert batch data

Revert data to a previous state

Configure exception handling

Configure batch retention

Read from and write to a delta lake

Develop a stream processing solution

Create a stream processing solution by using Stream Analytics and Azure Event
Hubs

Process data by using Spark structured streaming

Create windowed aggregates

Handle schema drift

Process time series data

Process data across partitions

Process within one partition

Configure checkpoints and watermarking during processing

Scale resources
 Create tests for data pipelines

Optimize pipelines for analytical or transactional purposes

Handle interruptions

Configure exception handling

Upsert stream data

Replay archived stream data

Read from and write to a delta lake

Manage batches and pipelines

Trigger batches

Handle failed batch loads

Validate batch loads

Manage data pipelines in Azure Data Factory or Azure Synapse Pipelines

Schedule data pipelines in Data Factory or Azure Synapse Pipelines

Implement version control for pipeline artifacts

Manage Spark jobs in a pipeline

Secure, monitor, and optimize data storage and data

processing (30–35%)

Implement data security

Implement data masking

Encrypt data at rest and in motion

Implement row-level and column-level security

Implement Azure role-based access control (RBAC)

Implement POSIX-like access control lists (ACLs) for Data Lake Storage Gen2

Implement a data retention policy

 Implement secure endpoints (private and public)

Implement resource tokens in Azure Databricks

Load a DataFrame with sensitive information

Write encrypted data to tables or Parquet files

Manage sensitive information

Monitor data storage and data processing

Implement logging used by Azure Monitor

Configure monitoring services

Monitor stream processing

Measure performance of data movement

Monitor and update statistics about data across a system

Monitor data pipeline performance

Measure query performance

Schedule and monitor pipeline tests

Interpret Azure Monitor metrics and logs

Implement a pipeline alert strategy

Optimize and troubleshoot data storage and data processing

Compact small files

Handle skew in data

Handle data spill

Optimize resource management

Tune queries by using indexers

Tune queries by using cache

Troubleshoot a failed Spark job

 Troubleshoot a failed pipeline run, including activities executed in external services

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure Data Lake Storage

Azure Synapse Analytics
Azure Databricks
Data Factory
Azure Stream Analytics
Event Hubs
Azure Monitor

Ask a question Microsoft Q&A | Microsoft Docs

Get community Analytics on Azure | TechCommunity

support Azure Synapse Analytics | TechCommunity

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Data Exposed
Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table
Skill area prior to October 24, 2024 Skill area as of October 24, 2024 Change

Develop data processing Develop data processing No change

Ingest and transform data Ingest and transform data Minor

Study guide for Exam DP-300:
Administering Microsoft Azure SQL
Solutions
Article • 09/25/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Although Microsoft makes every effort to update
localized versions as noted, there may be times when the localized versions of an exam
are not updated on this schedule. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 25, 2024

Audience profile
As a candidate for this exam, you should have subject matter expertise in building
database solutions that are designed to support multiple workloads built with:

SQL Server on-premises

Azure SQL services

You’re a database administrator who manages on-premises and cloud databases built
with SQL Server and Azure SQL services.

As the Azure database administrator, you implement and manage the operational
aspects of cloud-native and hybrid data platform solutions built on SQL Server and
Azure SQL services. You use a variety of methods and tools to perform and automate
day-to-day operations, including applying knowledge of using Transact-SQL (T-SQL) and
other tools for administrative management purposes.

You’re responsible for the following concerning database solutions:

Management

Availability

Security

Performance monitoring and optimization

You evaluate and implement migration strategies for moving databases between Azure
and on-premises. Plus, you work with Azure data engineers, Azure solution architects,
Azure developers, data scientists, and other professionals to manage operational
aspects of data platform solutions.

As a candidate for this exam, you should have knowledge of and experience with:

Azure SQL Database

Azure SQL Managed Instance

SQL Server on Azure Virtual Machines (Windows and Linux)

Skills at a glance
Plan and implement data platform resources (20–25%)

Implement a secure environment (15–20%)

Monitor, configure, and optimize database resources (20–25%)

Configure and manage automation of tasks (15–20%)

Plan and configure a high availability and disaster recovery (HA/DR) environment
(20–25%)

Plan and implement data platform resources (20–25%)

Plan and deploy Azure SQL solutions

Deploy database offerings on selected platforms

Understand automated deployment

Apply patches and updates for hybrid and infrastructure as a service (IaaS)
deployment

Deploy hybrid SQL Server solutions

Recommend an appropriate database offering based on specific requirements

Evaluate the security aspects of the possible database offering

Recommend a table partitioning solution

Recommend a database sharding solution

Configure resources for scale and performance
Configure Azure SQL Database for scale and performance

Configure Azure SQL Managed Instance for scale and performance

Configure SQL Server on Azure Virtual Machines for scale and performance

Configure table partitioning

Configure data compression

Plan and implement a migration strategy

Evaluate requirements for the migration

Evaluate offline or online migration strategies

Implement an online migration strategy

Implement an offline migration strategy

Perform post migration validations

Troubleshoot a migration

Set up SQL Data Sync for Azure

Implement a migration to Azure

Implement a migration between Azure SQL services

Implement Azure SQL Managed Instance database copy and move

Implement a secure environment (15–20%)

Configure database authentication and authorization

Configure authentication by using Active Directory and Microsoft Entra ID

Create users from Microsoft Entra identities

Configure security principals

Configure database and object-level permissions using graphical tools

Apply the principle of least privilege for all securables

 Troubleshoot authentication and authorization issues

Manage authentication and authorization by using T-SQL

Implement security for data at rest and data in transit

Implement transparent data encryption (TDE)

Implement object-level encryption

Configure server- and database-level firewall rules

Implement Always Encrypted

Implement Always Encrypted with VBS enclaves

Configure secure access

Configure Transport Layer Security (TLS)

Implement compliance controls for sensitive data

Apply a data classification strategy

Configure server and database audits

Implement data change tracking

Implement dynamic data masking

Manage database resources by using Microsoft Purview

Implement database ledger in Azure SQL

Implement row-level security

Configure Microsoft Defender for Azure SQL

Monitor, configure, and optimize database resources (20–

25%)

Monitor resource activity and performance

Prepare an operational performance baseline
 Determine sources for performance metrics

Interpret performance metrics

Configure and monitor activity and performance

Monitor by using SQL Insights

Monitor by using database watcher

Monitor by using Extended Events

Monitor and optimize query performance

Configure Query Store

Monitor by using Query Store

Identify sessions that cause blocking

Identify performance issues using dynamic management views (DMVs)

Identify and implement index changes for queries

Recommend query construct modifications based on resource usage

Assess the use of query hints for query performance

Review execution plans

Monitor by using Intelligent Insights

Configure database solutions for optimal performance

Implement index maintenance tasks

Implement statistics maintenance tasks

Implement database integrity checks

Configure database automatic tuning

Configure server settings for performance

Configure Resource Governor for performance

Implement database-scoped configuration

 Configure compute and storage resources for scaling

Configure intelligent query processing (IQP)

Configure and manage automation of tasks (15–20%)

Create and manage SQL Server Agent jobs

Manage schedules for regular maintenance jobs

Configure job alerts and notifications

Troubleshoot SQL Server Agent jobs

Automate deployment of database resources

Automate deployment by using Azure Resource Manager (ARM) and Bicep

templates

Automate deployment by using PowerShell

Automate deployment by using Azure CLI

Monitor and troubleshoot deployments

Create and manage database tasks in Azure

Create and configure elastic jobs

Create and configure database tasks by using automation

Configure alerts and notifications on database tasks

Troubleshoot automated database tasks

Plan and configure a high availability and disaster

recovery (HA/DR) environment (20–25%)

Recommend an HA/DR strategy for database solutions

Recommend HA/DR strategy based on Recovery Point Objective/Recovery Time

Objective (RPO/RTO) requirements
 Evaluate HA/DR for hybrid deployments

Evaluate Azure-specific HA/DR solutions

Recommend a testing procedure for an HA/DR solution

Plan and perform backup and restore of a database

Recommend a database backup and restore strategy

Perform a database backup by using database tools

Perform a database restore by using database tools

Perform a database restore to a point in time

Configure long-term backup retention

Backup and restore a database by using T-SQL

Backup and restore to and from cloud storage

Configure HA/DR for database solutions

Configure active geo-replication

Configure an Always On availability group on Azure virtual machines

Configure failover groups

Configure quorum options for a Windows Server Failover Cluster

Configure Always On Failover Cluster Instances on Azure virtual machines

Configure log shipping

Monitor an HA/DR solution

Troubleshoot an HA/DR solution

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.
 ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure SQL documentation

Azure SQL Database documentation
Azure documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Azure Data - Microsoft Tech Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Data Exposed
Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to October 25, 2024 Skill area as of October 25, 2024 Change

Implement a secure environment Implement a secure environment No

change

Implement compliance controls for Implement compliance controls for Minor

sensitive data sensitive data

Monitor, configure, and optimize Monitor, configure, and optimize No

database resources database resources change

Monitor resource activity and Monitor resource activity and Minor

performance performance
Study Guide for Exam DP-420:
Designing and Implementing Cloud-
Native Applications Using Microsoft
Azure Cosmos DB
Article • 09/24/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 24, 2024

Audience profile
As a candidate for this exam, you should have subject matter expertise designing,
implementing, and monitoring cloud-native applications that store and manage data.

Your responsibilities for this role include:

Designing and implementing data models and data distribution.

Loading data into an Azure Cosmos DB database.

Optimizing and maintaining the solution.

As a professional in this role, you integrate the solution with other Azure services. You
also design, implement, and monitor solutions that consider security, availability,
resilience, and performance requirements.

As a candidate for this exam, you must have solid knowledge and experience with:

Developing apps for Azure.

Working with Azure Cosmos DB database technologies.

Creating server-side objects with JavaScript.

You should be proficient at developing applications that use the Azure Cosmos DB for
NoSQL API. You should be able to:

Write efficient SQL queries for the API.

Create appropriate indexing policies.

Interpret JSON.

Read C# or Java code.

Use PowerShell.

Additionally, you should be familiar with provisioning and managing resources in Azure.

Skills at a glance
Design and implement data models (35–40%)

Design and implement data distribution (5–10%)

Integrate an Azure Cosmos DB solution (5–10%)

Optimize an Azure Cosmos DB solution (15–20%)

Maintain an Azure Cosmos DB solution (25–30%)

Design and implement data models (35–40%)

Design and implement a non-relational data model for Azure

Cosmos DB for NoSQL
Develop a design by storing multiple entity types in the same container

Develop a design by storing multiple related entities in the same document

Develop a model that denormalizes data across documents

Develop a design by referencing between documents

Identify primary and unique keys

Identify data and associated access patterns

Specify a default time to live (TTL) on a container for a transactional store

 Develop a design for versioning documents

Develop a design for document schema versioning

Design a data partitioning strategy for Azure Cosmos DB for

NoSQL
Choose a partitioning strategy based on a specific workload

Choose a partition key

Plan for transactions when choosing a partition key

Evaluate the cost of using a cross-partition query

Calculate and evaluate data distribution based on partition key selection

Calculate and evaluate throughput distribution based on partition key selection

Construct and implement a synthetic partition key

Design and implement a hierarchical partition key

Design partitioning for workloads that require multiple partition keys

Plan and implement sizing and scaling for a database created with
Azure Cosmos DB
Evaluate the throughput and data storage requirements for a specific workload

Choose between serverless, provisioned and free models

Choose when to use database-level provisioned throughput

Design for granular scale units and resource governance

Evaluate the cost of the global distribution of data

Configure throughput for Azure Cosmos DB by using the Azure portal

Implement client connectivity options in the Azure Cosmos DB SDK

Choose a connectivity mode (gateway versus direct)

Implement a connectivity mode

 Create a connection to a database

Enable offline development by using the Azure Cosmos DB emulator

Handle connection errors

Implement a singleton for the client

Specify a region for global distribution

Configure client-side threading and parallelism options

Enable SDK logging

Implement data access by using the SQL language for Azure

Cosmos DB for NoSQL
Implement queries that use arrays, nested objects, aggregation, and ordering

Implement a correlated subquery

Implement queries that use array and type-checking functions

Implement queries that use mathematical, string, and date functions

Implement queries based on variable data

Implement data access by using Azure Cosmos DB for NoSQL SDKs

Choose when to use a point operation versus a query operation

Implement a point operation that creates, updates, and deletes documents

Implement an update by using a patch operation

Manage multi-document transactions using SDK Transactional Batch

Perform a multi-document load using Bulk Support in the SDK

Implement optimistic concurrency control using ETags

Override default consistency by using query request options

Implement session consistency by using session tokens

Implement a query operation that includes pagination

 Implement a query operation by using a continuation token

Handle transient errors and 429s

Specify TTL for a document

Retrieve and use query metrics

Implement server-side programming in Azure Cosmos DB for

NoSQL by using JavaScript
Write, deploy, and call a stored procedure

Design stored procedures to work with multiple documents transactionally

Implement and call triggers

Implement a user-defined function

Design and implement data distribution (5–10%)

Design and implement a replication strategy for Azure Cosmos DB

Choose when to distribute data

Define automatic failover policies for regional failure for Azure Cosmos DB for
NoSQL

Perform manual failovers to move single master write regions

Choose a consistency model

Identify use cases for different consistency models

Evaluate the impact of consistency model choices on availability and associated

request unit (RU) cost

Evaluate the impact of consistency model choices on performance and latency

Specify application connections to replicated data

Design and implement multi-region write

Choose when to use multi-region write

 Implement multi-region write

Implement a custom conflict resolution policy for Azure Cosmos DB for NoSQL

Integrate an Azure Cosmos DB solution (5–10%)

Enable Azure Cosmos DB analytical workloads

Enable Azure Synapse Link

Choose between Azure Synapse Link and Spark Connector

Enable the analytical store on a container

Implement custom partitioning in Azure Synapse Link

Enable a connection to an analytical store and query from Azure Synapse Spark or
Azure Synapse SQL

Perform a query against the transactional store from Spark

Write data back to the transactional store from Spark

Implement Change Data Capture in the Azure Cosmos DB analytical store

Implement time travel in Azure Synapse Link for Azure Cosmos DB

Implement solutions across services

Integrate events with other applications by using Azure Functions and Azure Event
Hubs

Denormalize data by using Change Feed and Azure Functions

Enforce referential integrity by using Change Feed and Azure Functions

Aggregate data by using Change Feed and Azure Functions, including reporting

Archive data by using Change Feed and Azure Functions

Implement Azure AI Search for an Azure Cosmos DB solution

Optimize an Azure Cosmos DB solution (15–20%)

Optimize query performance when using the API for Azure Cosmos
DB for NoSQL

Adjust indexes on the database

Calculate the cost of the query

Retrieve request unit cost of a point operation or query

Implement Azure Cosmos DB integrated cache

Design and implement change feeds for Azure Cosmos DB for

NoSQL
Develop an Azure Functions trigger to process a change feed

Consume a change feed from within an application by using the SDK

Manage the number of change feed instances by using the change feed estimator

Implement denormalization by using a change feed

Implement referential enforcement by using a change feed

Implement aggregation persistence by using a change feed

Implement data archiving by using a change feed

Define and implement an indexing strategy for Azure Cosmos DB

for NoSQL
Choose when to use a read-heavy versus write-heavy index strategy

Choose an appropriate index type

Configure a custom indexing policy by using the Azure portal

Implement a composite index

Optimize index performance

Maintain an Azure Cosmos DB solution (25–30%)

Monitor and troubleshoot an Azure Cosmos DB solution

 Evaluate response status code and failure metrics

Monitor metrics for normalized throughput usage by using Azure Monitor

Monitor server-side latency metrics by using Azure Monitor

Monitor data replication in relation to latency and availability

Configure Azure Monitor alerts for Azure Cosmos DB

Implement and query Azure Cosmos DB logs

Monitor throughput across partitions

Monitor distribution of data across partitions

Monitor security by using logging and auditing

Implement backup and restore for an Azure Cosmos DB solution

Choose between periodic and continuous backup

Configure periodic backup

Configure continuous backup and recovery

Locate a recovery point for a point-in-time recovery

Recover a database or container from a recovery point

Implement security for an Azure Cosmos DB solution

Choose between service-managed and customer-managed encryption keys

Configure network-level access control for Azure Cosmos DB

Configure data encryption for Azure Cosmos DB

Manage control plane access to Azure Cosmos DB by using Azure role-based

access control (RBAC)

Manage data plane access to Azure Cosmos DB by using keys

Manage data plane access to Azure Cosmos DB by using Microsoft Entra ID

Configure cross-origin resource sharing (CORS) settings

Manage account keys by using Azure Key Vault

 Implement customer-managed keys for encryption

Implement Always Encrypted

Implement data movement for an Azure Cosmos DB solution

Choose a data movement strategy

Move data by using client SDK bulk operations

Move data by using Azure Data Factory and Azure Synapse pipelines

Move data by using a Kafka connector

Move data by using Azure Stream Analytics

Move data by using the Azure Cosmos DB Spark Connector

Configure Azure Cosmos DB as a custom endpoint for an Azure IoT Hub

Implement a DevOps process for an Azure Cosmos DB solution

Choose when to use declarative versus imperative operations

Provision and manage Azure Cosmos DB resources by using Azure Resource

Manager templates

Migrate between standard and autoscale throughput by using PowerShell or Azure

CLI

Initiate a regional failover by using PowerShell or Azure CLI

Maintain indexing policies in production by using Azure Resource Manager

templates

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table
 Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure Cosmos DB documentation

Azure documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Analytics on Azure - Microsoft Tech Community

support Azure Data Factory - Microsoft Tech Community
Azure - Microsoft Tech Community

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Data Exposed
Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to October 24, 2024 Skill area as of October 24, 2024 Change

Maintain an Azure Cosmos DB solution Maintain an Azure Cosmos DB solution No

change

Implement security for an Azure Cosmos Implement security for an Azure Cosmos Minor
DB solution DB solution
Study guide for Exam DP-600:
Implementing Analytics Solutions Using
Microsoft Fabric
Article • 10/15/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

About the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.
We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of November 15, 2024

Audience profile
As a candidate for this exam, you should have subject matter expertise in designing,
creating, and managing analytical assets, such as semantic models, data warehouses, or
lakehouses.

Your responsibilities for this role include:

Prepare and enrich data for analysis

Secure and maintain analytics assets

Implement and manage semantic models

You work closely with stakeholders for business requirements and partner with
architects, analysts, engineers, and administrators.

You should also be able to query and analyze data by using Structured Query Language
(SQL), Kusto Query Language (KQL), and Data Analysis Expressions (DAX).

Skills at a glance
 Maintain a data analytics solution (25–30%)

Prepare data (45–50%)

Implement and manage semantic models (25–30%)

Maintain a data analytics solution (25–30%)

Implement security and governance

Implement workspace-level access controls

Implement item-level access controls

Implement row-level, column-level, object-level, and file-level access control

Apply sensitivity labels to items

Endorse items

Maintain the analytics development lifecycle

Configure version control for a workspace

Create and manage a Power BI Desktop project (.pbip)

Create and configure deployment pipelines

Perform impact analysis of downstream dependencies from lakehouses, data

warehouses, dataflows, and semantic models

Deploy and manage semantic models by using the XMLA endpoint

Create and update reusable assets, including Power BI template (.pbit) files, Power
BI data source (.pbids) files, and shared semantic models

Prepare data (45–50%)

Get data

Create a data connection

Discover data by using OneLake data hub and real-time hub

 Ingest or access data as needed

Choose between a lakehouse, warehouse, or eventhouse

Implement OneLake integration for eventhouse and semantic models

Transform data
Create views, functions, and stored procedures

Enrich data by adding new columns or tables

Implement a star schema for a lakehouse or warehouse

Denormalize data

Aggregate data

Merge or join data

Identify and resolve duplicate data, missing data, or null values

Convert column data types

Filter data

Query and analyze data

Select, filter, and aggregate data by using the Visual Query Editor

Select, filter, and aggregate data by using SQL

Select, filter, and aggregate data by using KQL

Implement and manage semantic models (25–30%)

Design and build semantic models

Choose a storage mode

Implement a star schema for a semantic model

Implement relationships, such as bridge tables and many-to-many relationships

Write calculations that use DAX variables and functions, such as iterators, table
filtering, windowing, and information functions
 Implement calculation groups, dynamic format strings, and field parameters

Identify use cases for and configure large semantic model storage format

Design and build composite models

Optimize enterprise-scale semantic models

Implement performance improvements in queries and report visuals

Improve DAX performance

Configure Direct Lake, including default fallback and refresh behavior

Implement incremental refresh for semantic models

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft Fabric

What is a lakehouse?
What is data warehousing?
Data warehousing and analytics

Ask a question Microsoft Q&A | Microsoft Docs

Get community Analytics on Azure - Microsoft Tech Community

support Microsoft Fabric Blog

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Data Exposed
Browse other Microsoft Learn shows
Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to November 15, Skill area as of November 15, 2024 Change
2024

Audience profile Major

Plan, implement and manage a Maintain a data analytics solution % of the exam
solution for data analytics increased

Plan a data analytics environment Deleted

Implement and manage a data Implement security and governance Minor

analytics environment Implement workspace

Manage the analytics development Maintain the analytics development Minor

lifecycle lifecycle

Prepare and serve data Prepare data % of the exam

increased

Create objects in a lakehouse or Deleted

warehouse

Copy data Get data Major

Transform data Transform data Major

Optimize performance Query and analyze data Major

Implement and manage semantic Implement and manage semantic % of the exam
models models increased

Design and build semantic models Design and build semantic models Minor

Optimize enterprise-scale semantic Optimize enterprise-scale semantic Major

models models

Explore and analyze data Deleted

Study Guide for Exam DP-700:
Implementing Data Engineering
Solutions Using Microsoft Fabric (beta)
Article • 09/26/2024

） Important

This exam will be available on October 22, 2024. Learn more about the upcoming
beta exam DP-700 .

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

About the exam

Languages
Some exams are localized into other languages, and those are updated approximately
eight weeks after the English version is updated. If the exam isn't available in your
preferred language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured

Audience profile
As a candidate for this exam, you should have subject matter expertise with data loading
patterns, data architectures, and orchestration processes. Your responsibilities for this
role include:

Ingesting and transforming data.

Securing and managing an analytics solution.

Monitoring and optimizing an analytics solution.

You work closely with analytics engineers, architects, analysts, and administrators to
design and deploy data engineering solutions for analytics.

You should be skilled at manipulating and transforming data by using Structured Query
Language (SQL), PySpark, and Kusto Query Language (KQL).

Skills at a glance
Implement and manage an analytics solution (30–35%)

Ingest and transform data (30–35%)

Monitor and optimize an analytics solution (30–35%)

Implement and manage an analytics solution (30–35%)

Configure Microsoft Fabric workspace settings

Configure Spark workspace settings

Configure domain workspace settings

Configure OneLake workspace settings

Configure data workflow workspace settings

Implement lifecycle management in Fabric

Configure version control

Implement database projects

Create and configure deployment pipelines

Configure security and governance

Implement workspace-level access controls

Implement item-level access controls

Implement row-level, column-level, object-level, and file-level access controls

Implement dynamic data masking

Apply sensitivity labels to items

Endorse items

Orchestrate processes

Choose between a pipeline and a notebook

Design and implement schedules and event-based triggers

Implement orchestration patterns with notebooks and pipelines, including

parameters and dynamic expressions

Ingest and transform data (30–35%)

Design and implement loading patterns
Design and implement full and incremental data loads

Prepare data for loading into a dimensional model

Design and implement a loading pattern for streaming data

Ingest and transform batch data

Choose an appropriate data store

Choose between dataflows, notebooks, and T-SQL for data transformation

Create and manage shortcuts to data

Implement mirroring

Ingest data by using pipelines

Transform data by using PySpark, SQL, and KQL

Denormalize data

Group and aggregate data

Handle duplicate, missing, and late-arriving data

Ingest and transform streaming data

Choose an appropriate streaming engine

Process data by using eventstreams

Process data by using Spark structured streaming

Process data by using KQL

Create windowing functions

Monitor and optimize an analytics solution (30–35%)

Monitor Fabric items

Monitor data ingestion

 Monitor data transformation

Monitor semantic model refresh

Configure alerts

Identify and resolve errors

Identify and resolve pipeline errors

Identify and resolve dataflow errors

Identify and resolve notebook errors

Identify and resolve eventhouse errors

Identify and resolve eventstream errors

Identify and resolve T-SQL errors

Optimize performance
Optimize a lakehouse table

Optimize a pipeline

Optimize a data warehouse

Optimize eventstreams and eventhouses

Optimize Spark performance

Optimize query performance

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
Study resources Links to learning and documentation

instructor-led course

Find documentation Microsoft Fabric

What is Data engineering in Microsoft Fabric?

Ask a question Microsoft Q&A | Microsoft Docs

Get community Analytics on Azure - Microsoft Tech Community

support Microsoft Fabric Blog

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Data Exposed
Browse other Microsoft Learn shows
Study guide for Exam DP-900: Microsoft
Azure Data Fundamentals
Article • 11/01/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Although Microsoft makes every effort to update
localized versions as noted, there may be times when the localized versions of an exam
are not updated on this schedule. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of November 1, 2024

Audience profile
This exam is an opportunity to demonstrate your knowledge of core data concepts and
related Microsoft Azure data services. As a candidate for this exam, you should have
familiarity with Exam DP-900’s self-paced or instructor-led learning material.

This exam is intended for you, if you’re a candidate beginning to work with data in the
cloud.

You should be familiar with:

The concepts of relational and non-relational data.

Different types of data workloads such as transactional or analytical.

You can use Azure Data Fundamentals to prepare for other Azure role-based
certifications like Azure Database Administrator Associate or Azure Data Engineer
Associate, but it is not a prerequisite for any of them.

Skills at a glance
Describe core data concepts (25–30%)

Identify considerations for relational data on Azure (20–25%)

Describe considerations for working with non-relational data on Azure (15–20%)

 Describe an analytics workload on Azure (25–30%)

Describe core data concepts (25–30%)

Describe ways to represent data

Describe features of structured data

Describe features of semi-structured

Describe features of unstructured data

Identify options for data storage

Describe common formats for data files

Describe types of databases

Describe common data workloads

Describe features of transactional workloads

Describe features of analytical workloads

Identify roles and responsibilities for data workloads

Describe responsibilities for database administrators

Describe responsibilities for data engineers

Describe responsibilities for data analysts

Identify considerations for relational data on Azure (20–

25%)

Describe relational concepts

Identify features of relational data

Describe normalization and why it is used

Identify common structured query language (SQL) statements

 Identify common database objects

Describe relational Azure data services

Describe the Azure SQL family of products including Azure SQL Database, Azure
SQL Managed Instance, and SQL Server on Azure Virtual Machines

Identify Azure database services for open-source database systems

Describe considerations for working with non-relational

data on Azure (15–20%)

Describe capabilities of Azure storage

Describe Azure Blob storage

Describe Azure File storage

Describe Azure Table storage

Describe capabilities and features of Azure Cosmos DB

Identify use cases for Azure Cosmos DB

Describe Azure Cosmos DB APIs

Describe an analytics workload (25–30%)

Describe common elements of large-scale analytics

Describe considerations for data ingestion and processing

Describe options for analytical data stores

Describe Microsoft cloud services for large-scale analytics, including Azure

Databricks and Microsoft Fabric

Describe consideration for real-time data analytics

Describe the difference between batch and streaming data

Identify Microsoft cloud services for real-time analytics

Describe data visualization in Microsoft Power BI
Identify capabilities of Power BI

Describe features of data models in Power BI

Identify appropriate visualizations for data

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Azure SQL documentation - Azure SQL

SQL Server technical documentation - SQL Server
Azure Blob Storage documentation
Azure Table storage documentation
Azure Storage documentation
Azure Cosmos DB
Azure Synapse Analytics
Azure Databricks
Data Factory
Power BI documentation - Power BI

Ask a question Microsoft Q&A | Microsoft Docs

Get community Analytics on Azure | TechCommunity

support Azure Synapse Analytics | TechCommunity
Welcome to the SQL Server Community (microsoft.com)
Azure PaaS - Microsoft Tech Community

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Data Exposed
Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to November 1, 2024 Skill area as of November 1, 2024 Change

Describe an analytics workload on Azure Describe an analytics workload Minor

Describe common elements of large-scale Describe common elements of large-scale Minor

analytics analytics
Study guide for Exam MB-210: Microsoft
Dynamics 365 Sales Functional
Consultant
Article • 03/22/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of April 19, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to April 19, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.
 Useful links Description

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of April 19, 2024

Audience profile
As a candidate for this exam, you’re a Microsoft Dynamics 365 functional consultant
with sales expertise. You’re responsible for implementing solutions that meet the
business requirements of an organization, large or small. You’re also responsible for
identifying potential process efficiencies and improvements that could be achieved by
using Dynamics 365 Sales and wider Microsoft Power Platform features. This may
include supporting a sales lifecycle to run effectively and assisting the sales team to:
 Achieve revenue targets.

Execute business strategies.

Meet an organization's objectives.

You’re responsible for configuring and expanding the core sales application functionality
to create scalable customer solutions which support, automate, and accelerate the
company's sales process. You’ll use your knowledge of Microsoft Power Platform and
the common customer engagement capabilities in Dynamics 365 to inform the solution
design where the following are required:

Integrations

Business process flows

Visualizations

Custom applications

As a candidate, you should:

Have strong business knowledge of sales processes for business-to-customer and

business-to-business scenarios.

Understand the sales process of the customer as well as the core functionality of
Dynamics 365 Sales to identify where the two align and differ.

Be proficient in configuring Microsoft Power Platform, primarily model-driven

apps.

Have knowledge of Microsoft 365 services and their interactions with Microsoft
Dataverse.

Skills at a glance
Configure Dynamics 365 Sales (35–40%)

Manage core sales features (30–35%)

Configure additional tools and services (25–30%)

Configure Dynamics 365 Sales (35–40%)

Configure user interfaces

 Configure model-driven apps

Create and configure forms

Create and configure views

Create email, Excel, and Word templates

Configure the timeline control

Describe Microsoft Dataverse security concepts

Configure column mappings on table relationships

Configure sales settings

Configure sales territories and hierarchical sales territories

Configure auto number settings for quotes, orders, and invoices

Configure currencies and fiscal years

Describe sales security roles

Manage sales literature

Configure hierarchy security

Configure and utilize the assistant

Configure the business card scanner control

Enable the Kanban control

Describe goal management

Configure processes
Configure duplicate detection rules

Configure sales business process flows

Import data by using the Data Import wizard and export data to Excel

Configure sales visualizations

Implement Power BI apps for Sales
 Configure sales dashboards

Describe options for sales reports

Configure the opportunity pipeline view

Configure sales engagement

Configure and utilize the Sales accelerator

Configure the workspace

Create and manage sequences

Create and manage segments

Configure lead and opportunity assignment rules for routing

Configure the Up Next widget

Evaluate Sales licensing

Compare and contrast Sales Professional and Enterprise configuration

Describe use cases for Team member licensing

Describe the upgrade pathway from Sales Professional to Enterprise

Manage core sales features (30–35%)

Create and manage accounts and contacts

Create and manage accounts

Create and manage contacts

Describe use cases for auto capture

Describe use cases for email engagement

Describe relationship intelligence

Describe use cases for notes analysis

Describe SMS message engagement with customers

Create and manage leads and opportunities
Create and manage leads

Perform lead qualification and disqualification

Configure lead qualification

Manage opportunities

Track stakeholders, sales team members, and competitors

Manage product line items on opportunities

Customize the Opportunity Close form

Configure and utilize predictive lead and opportunity scoring

Manage the sales pipeline by using the work list

Configure duplicate lead detection

Create and manage quotes, orders, and invoices

Add quotes to opportunities

Edit quotes in various stages

Send quotes and invoices to customers

Convert quotes to orders

Manage orders and invoices

Create and manage the product catalog

Create and manage products, product bundles, and product families

Describe the product lifecycle

Create and manage price lists

Create and manage unit groups

Create and manage forecasts

Configure and utilize forecasts
 Describe the forecast templates

Configure and utilize premium forecasting

Manage in-app campaigns

Create and manage marketing lists

Create quick campaigns

Configure additional tools and services (25–30%)

Integrate sales applications

Integrate with LinkedIn Sales Navigator and Insights

Describe Dynamics 365 Sales mobile app capabilities

Create push notifications for the Dynamics 365 Sales mobile app

Integrate with Microsoft 365 services

Configure mailboxes

Describe Server-Side Synchronization

Configure document management

Deploy the Dynamics 365 App for Outlook

Configure the Dynamics 365 App for Outlook

Configure auto capture and email engagement

Configure SharePoint integration

Describe Microsoft Teams calling and conversation intelligence

Describe Microsoft Teams collaboration

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Dynamics 365 Sales documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to April 19, 2024 Skill area as of April 19, 2024 Change

Audience profile No change

Configure Dynamics 365 Sales Configure Dynamics 365 Sales No %

change

Configure the user interfaces of the Configure user interfaces No change

Sales apps

Configure sales settings Configure sales settings No change

Configure processes Configure processes Minor

Configure sales visualizations Configure sales visualizations No change

Configure the sales accelerator Configure sales engagement Minor

Evaluate Sales licensing Evaluate Sales licensing No change

 Skill area prior to April 19, 2024 Skill area as of April 19, 2024 Change

Manage core sales tables Manage core sales features No %

change

Create and manage accounts and Create and manage accounts and No change
contacts contacts

Create and manage leads and Create and manage leads and No change
opportunities opportunities

Create and manage quotes, orders, and Create and manage quotes, orders, and No change
invoices invoices

Create and manage the product catalog Create and manage the product catalog No change

Create and manage forecasts Create and manage forecasts No change

Manage in-app campaigns Manage in-app campaigns No change

Configure additional tools and services Configure additional tools and services No %
change

Integrate sales applications Integrate sales applications No change

Integrate with Microsoft 365 services Integrate with Microsoft 365 services No change

Skills measured prior to April 19, 2024

Audience profile
As a candidate for this exam, you’re a Microsoft Dynamics 365 functional consultant
with sales expertise. You’re responsible for implementing solutions that meet the
business requirements of an organization, large or small. You’re also responsible for
identifying potential process efficiencies and improvements that could be achieved by
using Dynamics 365 Sales and wider Microsoft Power Platform features. This may
include supporting a sales lifecycle to run effectively and assisting the sales team to:

Achieve revenue targets.

Execute business strategies.

Meet an organization's objectives.

You’re responsible for configuring and expanding the core sales application functionality
to create scalable customer solutions which support, automate, and accelerate the
company's sales process. You’ll use your knowledge of Microsoft Power Platform and
the common customer engagement capabilities in Dynamics 365 to inform the solution
design where the following are required:

Integrations

Business process flows

Visualizations

Custom applications

As a candidate, you should:

Have strong business knowledge of sales processes for business-to-customer and

business-to-business scenarios.

Understand the sales process of the customer as well as the core functionality of
Dynamics 365 Sales to identify where the two align and differ.

Be proficient in configuring Microsoft Power Platform, primarily model-driven

apps.

Have knowledge of Microsoft 365 services and their interactions with Microsoft
Dataverse.

Skills at a glance
Configure Dynamics 365 Sales (35–40%)

Manage core sales features (30–35%)

Configure additional tools and services (25–30%)

Configure Dynamics 365 Sales (35–40%)

Configure user interfaces

Configure model-driven apps

Create and configure forms

Create and configure views

Create email, Excel, and Word templates

Configure the timeline control

 Describe Microsoft Dataverse security concepts

Configure column mappings on table relationships

Configure sales settings

Configure sales territories and hierarchical sales territories

Configure auto number settings for quotes, orders, and invoices

Configure currencies and fiscal years

Describe sales security roles

Manage sales literature

Configure hierarchy security

Configure and utilize the assistant

Configure the business card scanner control

Enable the Kanban control

Describe goal management

Configure processes
Configure duplicate detection rules

Configure sales business process flows

Create and manage playbooks

Import data by using the Data Import wizard and export data to Excel

Configure sales visualizations

Implement Power BI apps for Sales

Configure sales dashboards

Describe options for sales reports

Configure the opportunity pipeline view

Work with the sales accelerator
Configure and utilize the sales accelerator

Configure the workspace

Create and manage sequences

Create and manage segments

Configure lead and opportunity assignment rules for routing

Configure the Up Next widget

Evaluate Sales licensing

Compare and contrast Sales Professional and Enterprise configuration

Describe use cases for Team member licensing

Describe the upgrade pathway from Sales Professional to Enterprise

Manage core sales features (30–35%)

Create and manage accounts and contacts

Create and manage accounts

Create and manage contacts

Describe use cases for auto capture

Describe use cases for email engagement

Describe relationship intelligence

Describe use cases for notes analysis

Describe SMS message engagement with customers

Create and manage leads and opportunities

Create and manage leads

Perform lead qualification and disqualification

 Configure lead qualification

Manage opportunities

Track stakeholders, sales team members, and competitors

Manage product line items on opportunities

Customize the Opportunity Close form

Configure and utilize predictive lead and opportunity scoring

Manage the sales pipeline by using the work list

Configure duplicate lead detection

Create and manage quotes, orders, and invoices

Add quotes to opportunities

Edit quotes in various stages

Send quotes and invoices to customers

Convert quotes to orders

Manage orders and invoices

Create and manage the product catalog

Create and manage products, product bundles, and product families

Describe the product lifecycle

Create and manage price lists

Create and manage unit groups

Create and manage forecasts

Configure and utilize forecasts

Describe the forecast templates

Configure and utilize premium forecasting

Manage in-app campaigns
Create and manage marketing lists

Create quick campaigns

Configure additional tools and services (25–30%)

Integrate sales applications

Integrate with LinkedIn Sales Navigator and Insights

Describe Dynamics 365 Sales mobile app capabilities

Create push notifications for the Dynamics 365 Sales mobile app

Integrate with Microsoft 365 services

Configure mailboxes

Describe Server-Side Synchronization

Configure document management

Deploy the Dynamics 365 App for Outlook

Configure the Dynamics 365 App for Outlook

Configure auto capture and email engagement

Configure SharePoint integration

Describe Microsoft Teams calling and conversation intelligence

Describe Microsoft Teams collaboration

Study guide for Exam MB-220:
Microsoft Dynamics 365 Customer
Insights (Journeys) Functional
Consultant
Article • 02/20/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of March 20, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to March 20, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.
 Useful links Description

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.

Take a practice test Are you ready to take the exam or do you need to study a bit
more?

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of March 20, 2024

Audience profile
As a candidate for this exam, you’re a Microsoft Dynamics 365 Customer Insights -
Journeys functional consultant.

You’re responsible for implementing solutions that:

 Engage with and convert leads.

Orchestrate marketing experiences.

Personalize marketing messaging.

Deliver marketing insights.

You’re responsible for:

Configuring the core marketing application to include segmentation, email and

text message marketing, and interactive journeys.

Lead nurturing with personalized experiences, events, surveys, lead scoring, and
analytics.

Maintaining compliance and consent policies.

As a candidate, you should have some knowledge of marketing principles and the
Dynamics 365 Customer Insights - Journeys application's role in relationship to the
Dynamics 365 suite of applications, including interoperability with:

Dynamics 365 Customer Insights - Data

Microsoft Power Platform

Dynamics 365 Customer Voice

Dynamics 365 Sales

Microsoft Teams

You should understand:

Industry terminology

Industry processes

Best practices

Skills at a glance
Configure Dynamics 365 Customer Insights – Journeys (10–15%)

Manage segments and preferences (15–20%)

Manage leads, contacts, and accounts (1–5%)

 Manage marketing channels (25–30%)

Manage journeys (20–25%)

Manage events and webinars (10–15%)

Configure Dynamics 365 Customer Insights - Journeys

(10–15%)

Configure the Customer Insights - Journeys app

Configure forms, including adding columns to forms and changing form layouts

Configure views, including adding columns to views

Configure the model-driven app

Create and configure columns in tables

Configure organization settings

Configure domain authentication

Configure SMS providers, including Microsoft Azure Communication Services

Configure and manage marketing settings

Configure form matching strategies

Configure compliance profiles

Configure brand profiles

Configure UTM tracking

Configure audiences

Configure frequency capping

Manage segments and preferences (15–20%)

Create and manage segments

 Create and manage segments

Create segments by using Copilot Query Assist

Combine segments by using union, exclude, or intersect logic

Create a segment within a customer journey

Describe table relationships

Describe Customer Insights - Data tables

Manage preference centers

Create and manage preference centers

Describe how consent is managed and enforced for email and text messages

Configure opt-in and double opt-in

Describe consent purposes and topics

Import consent records

Describe multi-brand preference centers

Manage leads, contacts, and accounts (1–5%)

Manage leads
Create leads

Manage the leads lifecycle

Create and manage lead scoring models

Create and manage accounts and contacts

Create and manage accounts

Create and manage contacts

Create and manage activities and activity templates

Manage marketing channels (25–30%)

Create marketing emails
Create a marketing email

Describe the HTML editor feature in a marketing email

Create and use reusable content blocks

Define mandatory fields for email

Add dynamic content to email

Add conditional content to email

Validate email content for compliance by using the Accessibility Checker

Check spam scores for email content by using Spam checker

Personalize email content

Describe the content ideas copilot

Use specialized links

Include iCalendar files and documents from the asset library

Distribute marketing emails

Define message requirements

Validate and publish email messages

Send emails without building a journey

Prevent duplicate sends

Create and manage other channels

Create outbound text messages

Add SMS keywords to a text message

Personalize text messages

Manage SMS keywords

Configure push notifications

 Include Customer Voice surveys in messages

Create and manage forms

Manage form templates

Create and manage forms

Embed forms in external websites

Implement form capture for externally managed forms

Review form submissions

Describe form hosting options

Describe use cases for extending forms by using JavaScript

Configure form validation rules

Manage journeys (20–25%)

Configure journey orchestration

Create a journey by using a segment

Configure a journey by using a trigger

Configure A/B testing and review test results

Configure a business goal and measure progress

Add journey reminders

Define journey exit conditions

Add channel optimization to a journey

Manage journey triggers

Describe trigger types

Describe custom triggers

Create a trigger for a Dataverse record change

 Use a custom trigger to run a Power Automate flow

Use conditions in triggers

Move custom triggers between environments

Explore insights and analytics

Analyze marketing outcomes

Track campaigns by using UTM codes

Manage events and webinars (10–15%)

Create and configure events and webinars

Create an event

Configure an event as a Microsoft Teams webinar

Configure an event as a Microsoft Teams Live event

Configure event agenda, including sessions and tracks

Manage speakers and event team members

Create and manage event forms

Manage events

Manage event registrations, including attendee check-in and cancellations

Manage registration, waitlists, and attendees

Configure event capacity and passes

Describe the event management dashboard and event analytics

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.
 ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Dynamics 365 Customer Insights - Journeys documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to March 20, 2024 Skill area as of March 20, 2024 Changes

Audience profile Major

Configure marketing applications Configure Dynamics 365 % of exam

Customer Insights - Journeys decreased

Configure the Dynamics 365 Customer Configure the Customer Insights - Major
Insights - Journeys app Journeys app

Configure organization settings Configure organization settings Major

Configure and manage marketing Configure and manage marketing Major

settings settings

Manage insights Removed

Manage segments and lists Manage segments and % of exam

preferences increased

Create and manage segments Create and manage segments Major

Skill area prior to March 20, 2024 Skill area as of March 20, 2024 Changes

Create and manage subscription centers Manage preference centers Major

and lists

Create and manage marketing forms and Removed

pages

Create and manage marketing forms Removed

Create and manage marketing pages Removed

Manage leads, contacts, and accounts Manage leads, contacts, and % of exam
accounts decreased

Manage leads Manage leads Minor

Create and manage accounts and Create and manage accounts and Minor
contacts contacts

Create and manage marketing email Manage marketing channels % of exam

messages increased

Create email messages Create marketing emails Major

Manage email messages Distribute marketing emails Major

Create and manage other channels Added

Create and manage forms Added

Manage customer journeys Manage journeys No % change

Create automated campaigns by using Removed

outbound customer journeys

Publish and manage customer journeys Removed

Configure and manage real-time journey Configure journey orchestration Major

orchestration

Manage journey triggers Added

Explore insights and analytics Added

Manage events and webinars Manage events and webinars No % change

Create and configure events and Create and configure events and Major
webinars webinars

Manage events Manage events Major

Configure Dynamics 365 Customer Voice Removed

 Skill area prior to March 20, 2024 Skill area as of March 20, 2024 Changes

Create surveys Removed

Manage surveys Removed

Skills measured prior to March 20, 2024

Audience profile
As a candidate for this exam you’re a Microsoft Dynamics 365 Customer Insights -
Journeys functional consultant. You’re responsible for implementing solutions that:

Attract and convert leads.

Build brand awareness.

Standardize omnichannel messaging.

Deliver marketing insights.

You’re responsible for:

Configuring the core marketing application to include segmentation, email

marketing, interactive customer journeys, and real-time journeys.

Lead nurturing with personalized experiences, events, surveys, lead scoring, and
analytics.

Maintaining compliance with data privacy and security regulations.

As a candidate, you should have some knowledge of marketing principles and the
Dynamics 365 Customer Insights - Journeys application's role in relationship to the
Dynamics 365 suite of applications, including integration of:

The Microsoft Power Platform

Other Dynamics 365 customer engagement apps

Dynamics 365 Customer Insights - Data

Dynamics 365 Customer Voice

Microsoft Teams

Other Microsoft 365 applications

You should understand:

Industry terminology

Priorities

Common initiatives

Standards

Methodologies

Best practices

Skills at a glance
Configure marketing applications (15–20%)

Manage segments and lists (10–15%)

Create and manage marketing forms and pages (5–10%)

Manage leads, contacts, and accounts (5–10%)

Create and manage marketing email messages (10–15%)

Manage customer journeys (20–25%)

Manage events and webinars (10–15%)

Configure Dynamics 365 Customer Voice (5–10%)

Configure marketing applications (15–20%)

Configure the Dynamics 365 Customer Insights - Journeys app

Create and configure forms

Create and configure views

Create and configure charts

Create and configure dashboards

Configure site maps

Configure organization settings
Configure data sources for synchronization

Create and manage templates

Configure integration with the marketing portal

Configure landing page settings

Configure domain authentication

Configure social media accounts

Configure webinar providers

Configure LinkedIn Lead Gen

Configure the Customer Insights connector

Configure SMS providers

Configure push notifications

Describe Teams integration

Configure and manage marketing settings

Configure matching strategies

Configure marketing email settings

Configure customer journey settings

Configure opt-in settings

Configure lead scoring settings

Configure required options for publishing journeys

Create and configure marketing calendars

Configure content settings

Configure compliance settings

Manage marketing content libraries

Manage insights
Analyze contact insights

Analyze lead insights

Analyze segment insights

Analyze customer journey insights

Analyze email insights

Analyze lead scoring model insights

Analyze marketing page insights

Analyze marketing form insights

Analyze website insights

Analyze redirect URL insights

Analyze event insights

Manage segments and lists (10–15%)

Create and manage segments

Determine segment type

Create and manage marketing segments

Create and manage templates

Create segments using Natural Language Query

Configure dynamic segments using the Designer

Combine segments using union, exclude, or intersect logic

Create segments from external sources by using Dynamics 365 Customer Insights -
Data

Describe use cases for blocks including behavioral blocks and query blocks

Create and manage subscription centers and lists

 Create a subscription list

Add a subscription list or lists to a form

Create a segment based on a subscription list

Describe use cases for subscription centers

Create and manage a subscription center

Describe when to use marketing lists and subscription lists

Describe use cases for suppression lists

Create and manage marketing forms and pages (5–10%)

Create and manage marketing forms

Determine which marketing form type to use

Identify form requirements and limitations

Create a marketing form by using a template

Manage form templates

Create and manage marketing forms

Configure marketing form fields

Embed forms in external websites

Implement form capture for externally managed forms

Create and manage marketing pages

Create and configure marketing pages and templates

Create and configure real-time marketing forms

Add outbound content blocks to marketing pages

Add marketing forms to marketing pages

Apply a style to marketing pages

Integrate marketing pages with marketing emails

 Preview and validate marketing pages

Publish marketing pages

Monitor visitors to marketing pages

Describe personalized marketing pages

Manage leads, contacts, and accounts (5–10%)

Manage leads

Create leads

Manage the leads lifecycle

Synchronize leads from LinkedIn Campaign Manager by using LinkedIn Lead Gen

Create and manage lead scoring models

Create and manage accounts and contacts

Create and manage accounts

Create and manage contacts

Manage marketing consent settings

Create and manage activities and activity templates

Create and manage marketing email messages (10–15%)

Create email messages

Create and manage marketing email and templates

Describe the HTML editor feature in a marketing email

Create and use reusable outbound content blocks

Define mandatory fields for email messages

Add dynamic content to email messages

Add conditional content to email messages

 Validate email content for compliance by using the Accessibility Checker

Check spam scores for messages by using Spam checker

Personalize using predefined tokens

Manage email messages

Define message requirements

Preview messages by using basic, inbox, Litmus features

Configure A/B testing and review test results

Validate and publish email messages

Send emails without building a journey

Manage customer journeys (20–25%)

Create automated campaigns by using outbound customer

journeys
Create and manage customer journey templates

Determine when to use an inbound or outbound customer journey

Determine content types required for a customer journey

Create a customer journey by using a template

Set the target audiences

Configure Smart Scheduler

Describe business unit scoping for segments and customer journeys

Add segments and suppression lists to a customer journey

Configure recurring journeys

Publish and manage customer journeys

Configure required options for publishing journeys

 Check customer journeys for errors

Publish a customer journey

Configure and manage real-time journey orchestration

Determine whether to use real-time or outbound journey orchestration

Describe the real-time marketing asset library

Enable real-time customer journey orchestration

Create a real-time journey

Configure real-time journey triggers

Configure real-time email templates

Configure automated SMS keyword flows

Configure push notifications

Measure campaign effectiveness with built-in analytics

Create content blocks in real-time marketing

Move custom triggers between environments

Manage events and webinars (10–15%)

Create and configure events and webinars

Create an event

Configure an event as a Microsoft Teams webinar

Configure an event as a Microsoft Teams Live event

Configure buildings, rooms, and layouts for events

Set up sessions including internal and external tracks

Set up speakers

Configure event websites

Create and manage event forms

 Configure event agenda

Describe the event business process flow

Manage events

Create event invitations, banners, and social media posts

Manage event registrations (including attendee check-in) and cancellations

Manage speakers, registration, waitlists, and attendees

Manage sponsors, vendors, logistics, and accommodations

Record and view financial information for events

Configure event capacity and passes

Configure Dynamics 365 Customer Voice (5–10%)

Create surveys

Create and manage Customer Voice surveys

Apply design elements to a survey

Define satisfaction metrics

Manage surveys

Embed surveys in marketing email messages

Add surveys to a webpage

Add surveys to customer journeys

View survey responses in Customer Voice

Create a segment from survey responses

Study guide for Exam MB-230:
Microsoft Dynamics 365 Customer
Service Functional Consultant
Article • 09/19/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.
We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of September 30, 2024

Audience profile
As a candidate for this exam, you’re a functional consultant with customer service
expertise. You’re responsible for implementing solutions that focus upon:

Customer service

Quality

Reliability

Efficiency

Customer satisfaction

You design and implement service management processes and automation in

collaboration with solution architects and developers. You coordinate with customer
engagement administrators to implement and upgrade customer service components
including:

Dynamics 365 Contact Center

Microsoft Copilot in Customer Service

 Collaboration

Knowledge management

Customer feedback

You must have strong applied knowledge of customer service, including in-depth
understanding of cases, knowledge management, queues, service scheduling, service-
level agreements (SLAs), Microsoft Copilot Studio, Customer Service applications,
Customer Voice, basic and unified routing, and Contact Center.

As a functional consultant, your knowledge should include:

Comprehensive understanding of the customer service application's role in

relationship to the Dynamics 365 suite of apps.

Basic understanding of the solution architecture.

Skills at a glance
Manage cases, Knowledge Management, and feedback (40–45%)

Implement scheduling and routing (10–15%)

Implement Dynamics 365 Contact Center (20–25%)

Manage analytics, visualizations, and insights (10–15%)

Extend Customer Service by using Microsoft Power Platform (15–20%)

Implement Connected Customer Service (1–5%)

Implement routing (10–15%)

Manage cases, Knowledge Management, and feedback

(40–45%)

Create and manage cases

Create and manage cases, including using Copilot to assist with management

Perform case resolution, including managing case resolution activities

Manage related cases, including parent/child cases and merging cases

Define and configure foundational Customer Service components
Implement Advanced Similarity rules

Implement record creation and update rules

Configure and modify the Case Resolution dialogue

Configure business process flows

Configure and manage security roles and personas

Configure enhanced case forms and views

Configure the records displayed in the case timeline

Configure connectors with the timeline

Configure the timeline and cards on custom forms

Enable AI suggestions for similar cases

Create and administer Knowledge Management

Configure internal Knowledge Search capabilities

Configure tables for Knowledge Management

Translate Knowledge articles

Integrate and search external Knowledge sources

Enable AI-suggested descriptions and keywords

Capture customer feedback by using Customer Voice

Trigger distribution of a survey

Personalize a survey

Populate survey results against cases and conversations

Manage collaboration

Configure Microsoft Teams chat

Configure Join a Teams call for specific users

 Configure suggested contacts in Microsoft Teams, including by using AI and rules-
based suggestions

Configure Teams collaboration experience

Manage Copilot features

Plan and configure Copilot in Customer Service for agents

Enable Ask a Question in Copilot in Customer Service, including filtering content

Configure case and conversation summaries in Copilot in Customer Service

Create and manage SLAs for cases

Configure SLA settings

Implement actions by using Power Automate

Apply SLAs

Create and manage SLA items including key performance indicators (KPIs), warning
actions, success actions, and applicability

Configure a timer control on a form

Create SLA KPIs

Implement scheduling and routing (10–15%)

Configure service scheduling

Configure resource categories and characteristics

Define services

Configure fulfillment preferences

Configure routing
Configure work classification and assignments, including rules

Configure Routing Rulesets

 Configure skills-based routing and Skills Finder

Configure queues

Implement Basic Case Routing rules

Implement Dynamics 365 Contact Center (20–25%)

Deploy Contact Center

Configure workstreams

Configure user settings

Manage capacity profiles

Manage channels
Configure a chat widget

Configure proactive chat

Configure the voice channel for Azure Communication Services

Configure the chat channel

Configure the record-based channel

Configure digital channels

Configure agent productivity features

Configure agent scripts, including slugs

Create macros

Enable Smart Assist

Configure agent workspaces

Configure notification templates

Configure session templates

Create agent experience profiles

 Configure the Agent Inbox, including creating custom views

Configure application tab templates

Extend Customer Service by using Microsoft Power

Platform (15–20%)

Configure model-driven apps for Customer Service

Create and configure forms

Create and configure views

Configure model-driven app components

Create and configure columns

Configure alerts and in-app notifications

Create custom apps for Customer Service

Create task-specific canvas apps and custom pages

Configure Microsoft Power Pages websites by using the Customer Service

templates

Implement Copilot Studio for Customer Service scenarios

Integrate copilots with Customer Service

Create and manage copilots, including copilots for chat and voice

Implement Copilot Studio as a post-call survey

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table
 Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Microsoft Dynamics 365 Customer Service documentation
Dynamics 365 Customer Voice documentation
Dynamics 365 Customer Insights documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Change log
Key to understanding the table: The functional groups are in bold typeface followed by
the objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to September 30, Skill area as of September 30, 2024 Change
2024

Audience profile Major

Manage cases and Knowledge Manage cases, Knowledge % of exam

Management Management, and feedback increased

Create and manage cases Create and manage cases Major

Define and configure foundational Define and configure foundational Major

Customer Service components Customer Service components

Create and administer Knowledge Create and administer Knowledge Major

Management Management

Capture customer feedback by using Capture customer feedback by using Major

Customer Voice Customer Voice

Manage collaboration Added

Skill area prior to September 30, Skill area as of September 30, 2024 Change
2024

Manage Copilot features Added

Create and manage SLAs for cases Added

Manage entitlements and SLAs Removed

Implement scheduling Implement scheduling and routing No % change

Configure service scheduling Configure service scheduling Major

Implement schedule boards Removed

Manage schedule boards Removed

Implement Universal Resource Removed

Scheduling (URS)

Configure routing Added

Implement multi-session experiences Implement Dynamics 365 Contact % of exam

for Customer Service Center decreased

Deploy Omnichannel for Customer Deploy Contact Center Minor

Service

Manage channels Manage channels Major

Configure agent productivity tools Configure agent productivity features Major

Configure agent workspaces Configure agent workspaces Minor

Configure agent productivity AI Removed

capabilities

Manage analytics, visualizations, and Removed

insights

Implement Microsoft Power Platform Extend Customer Service by using % of exam

Microsoft Power Platform increased

Configure model-driven apps Configure model-driven apps for Major

Customer Service

Create custom apps Create custom apps for Customer Minor

Service

Implement Microsoft Copilot Studio Implement Copilot for Customer Minor

for Customer Service Service scenarios
Skill area prior to September 30, Skill area as of September 30, 2024 Change
2024

Implement Connected Customer Removed

Service

Implement routing Removed

Study Guide for Exam MB-240:
Microsoft Dynamics 365 Field Service
Functional Consultant
Article • 09/19/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.
We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of September 30, 2024

Audience profile
As a candidate for this exam, you’re a Microsoft Dynamics 365 Field Service functional
consultant. You’re responsible for implementing solutions that:

Schedule resources to meet customer requirements.

Optimize resources by matching skills, locations, and availability.

Equip frontline workers with the information and tools to deliver great service.

Build a service history of customer assets.

You’re responsible for:

Configuring the default administration areas of the Field Service application.

Configuring resources and scheduling.

Configuring service agreements and booking setups.

Managing work orders, incident types, and bookings.

 Managing customer assets.

Installing and configuring the Field Service mobile app.

Enhancing Field Service based on customer requirements.

As a candidate, you should have a basic understanding of field service principles and the
role the Field Service app plays in relationship to the Dynamics 365 suite of applications,
including integration of:

Microsoft Power Platform

Dynamics 365 Customer Service

Microsoft 365 apps

Dynamics 365 Remote Assist

Dynamics 365 Guides

You should understand:

Industry terminology

Field service processes

Work order lifecycle

Uses for Copilot in Field Service

Best practices

Skills at a glance
Configure field service applications (20–25%)

Manage work orders and customer assets (25–30%)

Schedule and dispatch work orders (15–20%)

Manage the Field Service mobile app (5–10%)

Manage inventory and purchasing by using the built-in inventory management

system (5–10%)

Implement Microsoft Power Platform (5–10%)

Configure field service applications (20–25%)

Configure core Field Service components

Configure key required security roles

Configure territories, postal codes, and organizational units

Configure characteristics and proficiency models

Implement resource roles and categories

Modify default Field Service settings

Configure trades and trade coverages

Configure not-to-exceed values

Configure Copilot summary

Configure product and service pricing

Create and configure required product and service types

Configure minimum charge amounts and durations

Determine how pricing rules affect the price that is applied to a product on a work
order

Associate products and services with price lists

Configure bookable resources

Create and manage bookable resources, including frontline workers

Configure start and end locations for resources

Configure pay types and rates

Configure working hours and working hour templates

Manage time off requests

Enable technician time tracking

Configure facilities and equipment

Configure scheduling of multiple resources
Configure and apply Requirement group templates

Set up resource pools and crews

Schedule and visualize pools, crews, and Requirement groups on the schedule
board

Integrate other tools with Field Service

Implement Dynamics 365 Remote Assist for use with Field Service

Set up and use Dynamics 365 Remote Assist one-time call

Use Dynamics 365 Guides with work orders

Manage work orders and customer assets (25–30%)

Configure the work order lifecycle

Configure work order types and work order resolutions

Configure booking status and work order sub-status values

Create and manage work orders

Create a work order

Add status and sub-status information to a work order

Organize work orders and resources by geography

Associate a work order with a price list, service-level agreement, and entitlement

Close a work order, including attaching a work order resolution

Create a work order by using Copilot in Microsoft Outlook

Manage incidents
Configure incident types and suggestions

Assign requirement group templates to incident types

 Add service tasks to incidents

Add products and services to incidents

Create and manage agreements

Configure agreements

Configure automatic generation of work orders

Configure agreement bookings

Configure agreement invoicing

Create entitlements for agreements

Manage inspections
Create inspections

Associate inspections with work orders and customer assets

Create inspection templates

Create inspections without work orders

Configure customer assets

Create and manage customer assets

Configure products to enable automatic creation of customer assets

Create child assets

Configure 3D asset models

Create and manage functional locations

Configure properties and property templates

Schedule and dispatch work orders (15–20%)

Manage scheduling options

Schedule work orders by using the schedule board and schedule assistant
 Configure fulfillment preferences

Configure quick scheduling (“quick book“)

Configure resource requirements for multi-day scheduling

Configure, customize, and manage schedule boards

Configure the Requirements panel

Configure the integrated map feature

Manually schedule work orders

Configure and manage schedule boards, including customizing views

Customize a schedule board

Configure the schedule assistant

Configure schedule assistant settings

Apply filtering constraints

Troubleshoot the schedule assistant

Configure Universal Resource Scheduling

Enable scheduling for a table, including configuring the metadata

Configure geocoding for a custom table

Manage work hours calendar for requirements

Configure booking timestamps, booking journals, and actuals

Manage the Field Service mobile app (5–10%)

Deliver work orders by using the mobile app

Complete work orders, including tasks, booking statuses, follow-up work orders,
signatures, images, and Field Service technician reports

Service and maintain customer assets, including IoT devices

 Perform inspections, including adding ad hoc inspections

Manage working offline

Perform time entry

Launch related apps, including Dynamics 365 Remote Assist and Guides

Set up the mobile app

Configure security roles

Customize the mobile app including forms, views, pages, and navigation

Enable and configure location tracking and geofencing

Configure offline profiles and synchronization features

Configure push notifications

Configure barcode features

Install the mobile app

Configure technician service reports

Manage inventory and purchasing by using the built-in

inventory management system (5–10%)

Manage inventory and warehouses

Set up inventory and warehouses

View product inventory

Adjust inventory levels

Transfer inventory between warehouses

Manually update inventory by using inventory journals

Manage purchasing and product returns

Create purchase orders
 Create a list of receivable products for a purchase order

Create return merchandise authorizations

Create return to vendor transactions

Finalize returns

Implement Microsoft Power Platform (5–10%)

Configure model-driven apps

Create and configure forms

Create and configure views

Configure navigation

Create custom apps and automations

Create task-specific canvas apps and custom pages

Embed apps in Field Service

Use Power Automate cloud flows to automate tasks and enhance Field Service

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

User guide for Dynamics 365 Field Service (contains video)

Ask a question Microsoft Q&A | Microsoft Docs

 Study resources Links to learning and documentation

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Change log
Key to understanding the table: The functional groups are in bold typeface followed by
the objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to September 30, Skill area as of September 30, 2024 Change
2024

Audience profile Minor

Configure field service applications Configure field service applications No % change

Define and configure core Field Configure core Field Service Major
Service components components

Configure product and service pricing Configure product and service pricing Minor

Configure bookable resources Configure bookable resources Major

Configure scheduling of multiple Configure scheduling of multiple Major

resources resources

Manage work orders Manage work orders and customer % of exam

assets increased

Configure the work order lifecycle Configure the work order lifecycle Major

Create and manage work orders Create and manage work orders Minor

Create and manage agreements Create and manage agreements Minor

Manage inspections Manage inspections Minor

Configure customer assets Added (moved

from deleted FG)
Skill area prior to September 30, Skill area as of September 30, 2024 Change
2024

Schedule and dispatch work orders Schedule and dispatch work orders % of exam
decreased

Manage scheduling options Manage scheduling options Minor

Implement schedule boards Configure, customize, and manage Major

schedule boards

Manage schedule boards Merged with

above

Implement the schedule assistant Configure the schedule assistant Major

Configure Universal Resource Configure Universal Resource Minor

Scheduling Scheduling

Manage the Field Service mobile Manage the Field Service mobile No % change
app app

Set up the mobile app Set up the mobile app Minor

Manage inventory and purchasing Manage inventory and purchasing No % change

by using the built-in inventory by using the built-in inventory
management system management system

Manage purchasing and product Manage purchasing and product Minor

returns returns

Manage Connected Field Service and Removed

customer assets

Implement Microsoft Power Implement Microsoft Power No % change

Platform Platform

Create custom apps and automations Create custom apps and automations Minor
Study guide for Exam MB-260:
Microsoft Dynamics 365 Customer
Insights (Data) Specialist
Article • 03/18/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of April 15, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to April 15, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.
 Useful links Description

Take a practice test Are you ready to take the exam or do you need to study a bit
more?

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions on this schedule, there may be times when localized versions of an exam are
not updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of April 15, 2024

Audience profile
As a candidate for this exam, you implement solutions that provide insights into
customer profiles and that track engagement activities to help improve customer
experiences.

You should have firsthand experience with:

Dynamics 365 Customer Insights - Data

 Microsoft Power Query

Microsoft Dataverse

Microsoft Azure Data Lake Storage

Azure Data Factory pipelines

You should also have direct experience with practices related to:

Privacy, compliance, and consent

Security

Responsible AI

As a candidate for this exam, you need experience with data processes related to:

Preparation

Matching

Segmentation

Enhancement

Deduplication

You should have a general understanding of:

Azure Machine Learning

Azure Synapse Analytics

Azure architecture

Skills at a glance
Describe Dynamics 365 Customer Insights – Data (5–10%)

Ingest data (10–15%)

Create customer profiles through data unification (35–40%)

Implement AI predictions (5–10%)

Configure measures and segments (15–20%)

Configure third-party connections (5–10%)

 Administer Customer Insights – Data (5–10%)

Describe Dynamics 365 Customer Insights - Data (5–10%)

Describe Customer Insights - Data functionality

Describe Customer Insights - Data components

Describe support for near real-time updates

Describe the differences between individual consumer and business account

profiles

Describe support for Microsoft Fabric

Describe the tables and relationships in Customer Insights - Data

Describe real-time ingestion capabilities and limitations

Describe benefits of pre-unification data enrichment

Identify when to use the managed data lake or an organization’s own data lake

Describe use cases for Customer Insights - Data

Describe use cases for Customer Insights - Data

Describe use cases for Customer Insights - Data APIs

Describe the integration between Customers Insights - Data and Customer Insights
- Journeys

Describe use cases for machine learning

Ingest data (10–15%)

Connect to data sources

Attach to Microsoft Dataverse

Attach to Azure Data Lake Storage

Ingest and transform data by using Power Query

 Attach to Azure Synapse Analytics

Update Unified Customer Profile fields in near real-time

Troubleshoot common ingestion errors

Attach to data stored in Delta Lake format

Configure incremental refresh

Transform, cleanse, and load data

Select tables and columns

Resolve data inconsistencies, unexpected or null values, and data quality issues

Evaluate and transform column data types

Transform data from Dataverse

Create customer profiles through data unification (35–

40%)

Select source fields

Select Customer Insights tables and attributes for unification

Describe attribute types

Describe the requirements for a primary key

Remove duplicate records

Deduplicate enriched tables

Define deduplication rules, including exceptions, winner, and alternate records

Manage merged preferences

Match conditions

Specify a match order for tables

Define match rules

 Define exceptions

Include enriched tables in matching

Configure normalization options

Differentiate between basic and custom precision methods

Configure custom match conditions

Unify customer fields

Specify the order of fields for merged tables

Combine fields into a merged field

Combine a group of fields

Separate fields from a merged field

Exclude fields from a merge

Change the order of fields

Rename fields

Group profiles into Clusters

Configure customer ID generation

Describe B2B unification

Implement business data separation

Describe business unit separation prerequisites

Access business data in Dataverse

Implement Customer Insights - Data business unit integrations

Review data unification

Review and create customer profiles

View the results of data unification

Verify output tables from data unification

 Update the unification settings

Configure relationships and activities

Create and manage relationships

Create and manage activities

Combine customer profiles with activity data from unknown users

Describe how to use customer consent

Describe how to use web data for personalization

Describe relationship paths

Set the B2B account relationship with contacts

Configure search and filter indexes

Define which fields should be searchable

Define filter options for fields

Define indexed fields

Implement AI predictions (5–10%)

Configure built-in prediction models

Configure and evaluate the customer churn models, including the transactional
churn and subscription churn models

Configure and evaluate the product recommendation model

Configure and evaluate the customer lifetime value model

Configure and manage sentiment analysis

Implement machine learning models

Describe prerequisites for using custom Azure Machine Learning models in
Customer Insights - Data
 Create and manage workflows that consume machine learning models

Describe prerequisites for using custom models from Azure Synapse Analytics in
Customer Insights - Data

Configure measures and segments (15–20%)

Create and manage measures

Create and manage tags

Describe the different types of measures

Create a measure

Configure measure calculations

Modify dimensions

Schedule measures

Create and manage segments

Describe methods for creating segments, including segment builder and quick
segments

Create a segment from customer profiles or measures

Create a segment based on a prediction model

Describe projected attributes

Schedule segments

Find suggested segments

Describe how the system suggests segments for use

Create a suggested segment based on a measure

Create a suggested segment based on activity

Create segment insights

 Configure overlap segments

Configure differentiated segments

Review the overlap or differentiator analysis

Find similar customers by using AI

Configure third-party connections (5–10%)

Configure connections and exports

Configure a connection for exporting data

Create a data export

Define types of exports

Configure on demand and scheduled data exports

Define the limitations of segment exports

Implement data enrichment

Enrich customer profiles

Configure and manage enrichments

Enrich data sources before unification

Administer Customer Insights - Data (5–10%)

Create and configure environments

Identify who can create environments

Differentiate between trial, sandbox, and production environments

Connect Customer Insights - Data to Dataverse

Connect Customer Insights - Data with Azure Data Lake Storage Account

Manage environments

Assign user permissions

 Create an environment in Customer Insights - Data

Manage keys in Azure key vault

Manage system refreshes

Differentiate between system refreshes and data source refreshes

Describe the system refresh process

Configure a system refresh schedule

Monitor and troubleshoot refreshes

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Dynamics 365 Customer Insights documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.
 ﾉ Expand table

Skill area prior to April 15, 2024 Skill area as of April 15, 2024 Changes

Audience profile Major

Design Dynamics 365 Customer Insights - Describe Dynamics 365 No % change

Data solutions Customer Insights - Data

Describe Customer Insights - Data Describe Customer Insights - Major

Data functionality

Describe use cases for Customer Insights - Describe use cases for Major
Data Customer Insights - Data

Ingest data into Customer Insights - Data Ingest data No % change

Connect to data sources Connect to data sources Major

Transform, cleanse, and load data by using Transform, cleanse, and load Minor
Power Query data

Configure incremental refreshes for data Removed

sources

Create customer profiles through data Create customer profiles % of exam

unification through data unification increased

Select source fields Select source fields Minor

Remove duplicate records Remove duplicate records Minor

Match conditions Match conditions Minor

Unify customer fields Unify customer fields Major

Implement business data separation Implement business data Minor

separation

Review data unification Review data unification No change

Configure relationships and activities Configure relationships and Major

activities

Create a unified contact profile for B2B Removed

accounts

Configure search and filter indexes Configure search and filter Minor
indexes

Implement AI predictions in Customer Implement AI predictions No % change

Insights - Data
Skill area prior to April 15, 2024 Skill area as of April 15, 2024 Changes

Use Copilot in Customer Insights - Data Removed

Configure prediction models Configure built-in prediction Minor

models

Implement machine learning models Implement machine learning Major

models

Configure measures and segments Configure measures and % of exam

segments increased

Create and manage measures Create and manage measures Minor

Create and manage segments Create and manage segments Major

Find suggested segments Find suggested segments Minor

Create segment insights Create segment insights Minor

Configure third-party connections Configure third-party % of exam

connections decreased

Configure connections and exports Configure connections and No change

exports

Export data to Dynamics 365 Customer Removed

Insights - Journeys or Dynamics 365 Sales

Display Customer Insights - Data data from Removed

within Dynamics 365 apps

Implement Data Enrichment Implement data enrichment Minor

Use Customer Consent data Removed

Use Customer Insights data across Power Removed

Platform and M365 applications

Administer Customer Insights - Data Administer Customer Insights No % change

- Data

Create and configure environments Create and configure Major

environments

Manage system refreshes Manage system refreshes Minor

Create and manage connections Removed

Skills measured prior to April 15, 2024

Audience profile
As a candidate for this exam, you implement solutions that provide insights into
customer profiles and that track engagement activities to help:

Improve customer experiences.

Increase customer retention.

You should have firsthand experience with:

Dynamics 365 Customer Insights - Data and one or more additional Dynamics 365
apps

Microsoft Power Query

Microsoft Dataverse

Common Data Model

Microsoft Power Platform

You should also have direct experience with practices related to:

Privacy

Compliance

Consent

Security

Responsible AI

Data retention policy

As a candidate for this exam, you need experience with processes related to key
performance indicators (KPIs), data retention, validation, visualization, preparation,
matching, fragmentation, segmentation, and enhancement. You should have a general
understanding of:

Azure Machine Learning

Azure Synapse Analytics

Azure Data Factory

Skills at a glance
Design Dynamics 365 Customer Insights - Data solutions (5–10%)

Ingest data into Customer Insights - Data (10–15%)

Create customer profiles through data unification (30–35%)

Implement AI predictions in Customer Insights - Data (5–10%)

Configure measures and segments (10–15%)

Configure third-party connections (10–15%)

Administer Customer Insights - Data (5–10%)

Design Dynamics 365 Customer Insights - Data solutions

(5–10%)

Describe Customer Insights - Data

Describe Dynamics 365 Customer Insights - Data components, including tables,
relationships, enrichments, activities, measures, and segments

Describe the first run experience (FRE) in D365 Customer Insights - Data

Describe support for near real-time updates

Describe support for enrichment

Describe the differences between individual consumer and business account

profiles.

Describe use cases for Customer Insights - Data

Describe use cases for Dynamics 365 Customer Insights - Data

Describe use cases for extending Customer Insights - Data by using Microsoft
Power Platform components

Describe use cases for Customer Insights - Data APIs

Describe use cases for working with business accounts

Ingest data into Customer Insights - Data (10–15%)

Connect to data sources

Determine which data sources to use

Determine whether to use the managed data lake or an organization’s data lake

Attach to a Microsoft Dataverse data lake

Attach to Azure Data Lake Storage

Ingest and transform data using Power Query connectors

Attach to Azure Synapse Analytics

Describe real-time ingestion capabilities and limitations

Describe benefits of pre-unification data enrichment

Ingest data in real-time

Update Unified Customer Profile fields in real-time

Understand common ingestion errors

Transform, cleanse, and load data by using Power Query

Select tables and columns

Resolve data inconsistencies, unexpected or null values, and data quality issues

Evaluate and transform column data types

Configure incremental refreshes for data sources

Identify data sources that support incremental updates

Configure incremental refresh

Identify capabilities and limitations for scheduled refreshes

Configure scheduled refreshes and on-demand refreshes

Create customer profiles through data unification (30-
35%)

Select source fields

Select Customer Insights tables and attributes for unification

Select attribute types

Select the primary key

Remove duplicate records

Deduplicate enriched tables

Define deduplication rules

Review deduplication results

Match conditions

Specify a match order for tables

Define match rules

Define exceptions

Include enriched tables in matching

Configure normalization options

Differentiate between basic and custom precision methods

Unify customer fields

Specify the order of fields for merged tables

Combine fields into a merged field

Combine a group of fields

Separate fields from a merged field

Exclude fields from a merge

 Change the order of fields

Rename fields

Group profiles into Clusters

Implement business data separation

Understand business unit separation prerequisites

Access business data in Dataverse

Implement Customer Insights - Data business unit integrations

Review data unification

Review and create customer profiles

View the results of data unification

Verify output tables from data unification

Update the unification settings

Configure relationships and activities

Create and manage relationships

Create activities by using a new or existing relationship

Create activities in real-time

Manage activities

Combine customer profiles with activity data from unknown users

Display Customer Insights - Data Activities in D365 Activity Timeline

Create a unified contact profile for B2B accounts

Create unified contact profile

Set the relationship between contacts and accounts

Define the semantic fields

 Review contact unification

Verify output tables from data unification

Configure search and filter indexes

Define which fields should be searchable

Define filter options for fields

Define indexes

Implement AI predictions in Customer Insights - Data (5–

10%)

Use Copilot in Customer Insights - Data

Understand key Discovery page components

Configure prediction models

Configure and evaluate the customer churn models, including the transactional
churn and subscription churn models

Configure and evaluate the product recommendation model

Configure and evaluate the customer lifetime value model

Create a customer segment based on prediction model

Configure and manage sentiment analysis

Implement machine learning models

Describe prerequisites for using custom Azure Machine Learning models in

Customer Insights - Data

Use a wizard to bring custom prediction models to Customer Insights - Data

Implement workflows that consume machine learning models

Manage workflows for custom machine learning models

Configure measures and segments (10–15%)

Create and manage measures

Create and manage tags

Describe the different types of measures

Create a measure

Create a measure by using a template

Configure measure calculations

Modify dimensions

Schedule Measures

Create and manage segments

Create and manage tags

Describe methods for creating segments, including segment builder and quick
segments

Create a segment from customer profiles, measures, or AI predictions

Create a segment based on a prediction model

Find similar customers

Project attributes

Track usage of segments

Export segments

Find suggested segments

Describe how the system suggests segments for use

Create a segment from a suggestion

Create a suggested segment based on activity

Configure refreshes for suggestions

Create segment insights
Configure overlap segments

Configure differentiated segments

Analyze insights

Find similar segments with AI

Configure third-party connections (10–15%)

Configure connections and exports

Configure a connection for exporting data

Create a data export

Define types of exports

Configure on demand and scheduled data exports

Define the limitations of segment exports

Export data to Dynamics 365 Customer Insights – Journeys or

Dynamics 365 Sales
Identify prerequisites for exporting data from Dynamics 365 Customer Insights -
Data

Create connections between Dynamics 365 Customer Insights - Data and Dynamics
365 apps

Define which segments to export

Export a Dynamics 365 Customer Insights - Data segment into Dynamics 365
Customer Insights - Journeys as a marketing segment

Use Dynamics 365 Customer Insights - Data profiles and segments with real-time
marketing

Export a Dynamics 365 Customer Insights - Data profile into Dynamics 365
Customer Insights - Journeys for customer journey orchestration
 Export a Dynamics 365 Customer Insights - Data segment into Dynamics 365 Sales
as a marketing list

Display Customer Insights - Data data from within Dynamics 365 apps
Identify what data from Dynamics 365 Customer Insights - Data can be displayed
within Dynamics 365 apps Configure the Customer Card add-in for Dynamics 365
apps

Identify permissions required to implement the Customer Card Add-in for

Dynamics 365 apps

Implement Data Enrichment

Enrich customer profiles

Configure and manage enrichments

Enrich data sources before unification

View enrichment results

Use Customer Consent data

Add Consent Data to Customer Insights - Data

Use Consent Data

Use Customer Insights - Data data across Power Platform and

M365 applications
Use D365 Customer Insights - Data chatbot for Microsoft Teams

Connect Power Apps and Dynamics 365 Customer Insights - Data

Use the Power Automate Connector for Dynamics 365 Customer Insights - Data

Configure the Dynamics 365 Customer Insights connector for Power BI - Data

Administer Customer Insights - Data (5–10%)

Create and configure environments

Identify who can create environments
 Differentiate between trial and production environments

Connect Customer Insights - Data to Microsoft Dataverse

Connect Customer Insights - Data with Azure Data Lake Storage Account Manage
existing environments

Change or claim ownership of the environment

Reset an existing environment

Delete an existing environment

Configure user permissions

Describe available user permissions

Export diagnostic logs

Manage system refreshes

Differentiate between system refreshes and data source refreshes

Describe refresh policies

Configure a system refresh schedule

Monitor and troubleshoot refreshes

Create and manage connections

Describe when connections are used

Configure and manage connections

Study guide for Exam MB-280:
Microsoft Dynamics 365 Customer
Experience Analyst
Article • 08/08/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

About the exam

Languages
Some exams are localized into other languages. You can find these in the Schedule
Exam section of the Exam Details webpage. If the exam isn’t available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured

Audience profile
As a candidate for this exam, you're a Microsoft Dynamics 365 customer experience
analyst who has:

Participated in or plans to participate in Dynamics 365 Sales implementations.

An understanding of an organization's sales process.

An understanding of the seller's perspective (user experience).

The ability to demonstrate Dynamics 365 Customer Insights - Data and Customer
Insights - Journeys capabilities.

You’re responsible for configuring, customizing, and expanding the functionality of

Dynamics 365 Sales to create business solutions that support, automate, and accelerate
the company's sales process. You use your knowledge of customer experience
capabilities in Dynamics 365 Sales and Microsoft Power Platform to inform the following
design and implementation tasks:

Configure Dynamics 365 Sales standard and premium features.

Implement collaboration features.

Configure the security model.

Perform Dynamics 365 Sales customizations.

Extend Dynamics 365 Sales with Microsoft Power Platform.

Deploy the Dynamics 365 App for Outlook.

As a candidate, you need:

Experience configuring model-driven apps in Microsoft Power Apps.

 An understanding of accounts, contacts, and activities.

An understanding of leads and opportunities.

An understanding of the components of model-driven apps, including forms,

views, charts, and dashboards.

An understanding of model-driven app personal settings.

Experience working with Dataverse solutions.

An understanding of Dataverse, including tables, columns, and relationships.

Familiarity with Power Automate cloud flow concepts, such as connectors, triggers,
and actions.

An understanding of the Dataverse security model and features, including business

units, security roles, and row ownership and sharing.

Skills at a glance
Implement Dynamics 365 Sales (25–30%)

Configure and customize Dataverse and model-driven apps (25–30%)

Implement the Dynamics 365 App for Outlook (10–15%)

Implement security and customizations in Dynamics 365 Sales (10–15%)

Demonstrate Dynamics 365 Customer Insights capabilities (10–15%)

Extend and enhance Dynamics 365 Sales capabilities (5–10%)

Implement Dynamics 365 Sales (25–30%)

Configure core functionality of Dynamics 365 Sales

Evaluate predictive lead and opportunity scoring model performance

Configure predictive lead and opportunity scoring models

Enable and configure predictive lead and opportunity scoring

Configure the lead qualification experience

Configure the opportunity pipeline view

 Interpret the Sales Pipeline chart

Interpret the opportunity pipeline view

Configure and deploy the Sales mobile app

Enable email validation

Set up the product catalog

Configure product catalog settings

Differentiate the product catalog components

Manage the product lifecycle, including creating, revising, cloning, and retiring

Customize the enhanced experience for adding products

Create product bundles

Configure product families

Build price lists and product pricing

Evaluate product pricing

Configure multiple currencies and evaluate currency calculations

Configure goals and forecasting

Create and edit goals

Configure rollup queries

Manage forecasts

Build forecasts from templates

Configure security for and access to forecasts

Configure and use Sales intelligence features

Configure and use the assistant

Configure and manage custom insight cards

Differentiate standard and premium Sales Insights features

 Interpret relationship analytics and improve relationship health

Configure Copilot in Sales

Configure sales engagement

Personalize the Sales accelerator

Customize the workspace

Manage the sales pipeline by using the work list

Configure the Sales accelerator record types and security roles

Create and manage sequences

Create and manage assignment rules

Configure lead and opportunity segments

Configure work assignment

Connect sequences to records

Configure and customize Dataverse and model-driven

apps (25–30%)

Modify model-driven apps

Configure an app for offline work

Configure model-driven apps

Perform configuration and setup with native tools

Create and manage email templates

Build Word templates

Build Excel templates

Share templates

Configure duplicate detection

 Configure bulk deletion

Configure Dataverse search

Configure Dataverse table settings

Configure relationship behaviors

Configure auditing of data

Configure connections and connection roles

Implement business logic

Configure business rules

Configure formula columns

Maintain classic workflows in Dataverse

Configure calculated and rollup columns

Implement business process flows

Evaluate low-code business logic options

Use the Dataverse connector in a cloud flow

Customize the user experience

Differentiate form types

Differentiate view types

Configure the timeline control

Configure focused view

Embed Power BI dashboard, reports, and tiles

Implement the Dynamics 365 App for Outlook (10–15%)

Manage Sales data and interactions in Outlook

Differentiate the Dynamics 365 App for Outlook features

 Perform common tasks

Deploy the Dynamics 365 App for Outlook to users

Configure mailboxes and server-side sync

Configure mailboxes

Configure server-side sync

Configure folder-level tracking

Configure email settings

Implement security and customizations in Dynamics 365

Sales (10–15%)

Manage security for Dynamics 365 Sales

Implement hierarchy security

Manage security roles for Sales

Create and manage teams

Share a model-driven app

Evaluate security privileges by using access checker

Associate Microsoft Entra groups with environments

Diagnose user access issues

Customize Dynamics 365 Sales

Configure relationship mappings on Sales tables

Configure lead and opportunity status reasons

Configure opportunity close

Configure automatic creation rules for leads

Demonstrate Dynamics 365 Customer Insights
capabilities (10–15%)

Create unified customer profiles and use the profiles in other apps
Share customer profiles and segments in Dataverse

Enhance the sales process by using Customer Insights - Data

Create measures and segments in Customer Insights - Data

Perform data unification

Ingest data

Create journeys by using real-time marketing

Create emails by using templates

Create a segment-based journey

Create a trigger-based journey

Configure lead scoring models in Customer Insights - Journeys

Capture information by using forms

Extend and enhance Dynamics 365 Sales capabilities (5–

10%)

Manage Copilot for Sales in Dynamics 365 Sales

Deploy Copilot for Sales

Customize Copilot for Sales forms and fields

Implement collaboration features

Configure document management

Configure Teams calling

Configure text messages

 Configure Teams collaboration

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Dynamics 365 App for Outlook documentation
Dynamics 365 Sales documentation
Dynamics 365 Customer Insights documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Browse other Microsoft Learn shows
Study guide for Exam MB-310: Microsoft
Dynamics 365 Finance Functional
Consultant
Article • 07/22/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date
of September 20, 2024 provided. Study this list if you plan to take the exam AFTER that
date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to September 20, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score reports A score of 700 or greater is required to pass.

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can
 Useful links Description

request an accommodation.

Take a practice test Are you ready to take the exam or do you need to study a bit
more?

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of September 20, 2024

Audience profile
As a candidate for this exam, you analyze business requirements and translate them into
fully realized business processes and solutions that implement industry-recommended
practices. You have a fundamental understanding of accounting principles and financial
operations as they relate to:

Core tasks in the finance and operations apps

 Manufacturing

Retail

Supply chain management operations

As a candidate for this exam, you specialize in one or more feature sets of Dynamics 365
Finance including:

General ledger

Accounts payable

Accounts receivable

Credit and collections

Cash and bank management

Budgeting

Fixed assets

Asset leasing

Tax

Expense management

Subscription billing

Cost accounting

Cost management

Consolidation and elimination

Skills at a glance
Implement financial management (40–45%)

Implement accounts receivable, credit, collections, and subscription billing (15–

20%)

Implement and manage accounts payable and expenses (10–15%)

Manage budgeting (10–15%)

 Manage fixed assets (10–15%)

Implement financial management (40–45%)

Design and configure the chart of accounts

Design and configure financial dimensions

Design and configure the chart of accounts and main accounts

Configure main accounts categories, ledger account aliases, and balance control
accounts

Configure legal entity overrides for financial dimensions and main accounts

Configure and manage account structures and advanced rules

Design and configure financial tags

Configure derived dimensions and financial dimension default templates

Configure ledgers and currencies

Configure batch transfer rules

Configure currency exchange types and rates

Configure a currency revaluation posting profile

Configure and import exchange rates by using the exchange rate provider

Configure accounting and reporting currencies

Implement and manage journals

Configure journal names and vouchers

Configure journal controls and posting restriction rules

Implement journal workflow approvals

Configure and use periodic journals

Configure and apply accrual schemes

Configure intercompany accounting

 Create templates to edit journals in Microsoft Excel

Reverse financial transaction entries

Configure default descriptions

Create and use journal entries, including validation and posting

Configure batch processing of journals

Implement and manage cash and bank

Create and manage bank groups and bank accounts

Configure payment formats

Configure bank reconciliations, including advanced bank reconciliations

Configure the cash flow forecast setup, including automation setup

Perform bank foreign currency revaluation

Process manual and advanced bank reconciliations

Configure shared payment setup for customers and vendors

Perform periodic processes

Design and configure periodic closing processes and end-of-year processes,
including main accounts and templates

Perform financial consolidation and elimination processes by using Consolidation

online

Create and manage financial reports, including modifying row, column, and report
definitions, and reporting trees

Design and configure financial period workspaces and closing schedules

Design and configure legal entity for consolidation and elimination by using
Consolidation online

Design consolidation and elimination by using financial reports

Configure and process ledger settlements

Perform general ledger foreign currency revaluation

 Manage the ledger calendar

Configure, collect, and report taxes

Configure tax groups, tax codes, settlement periods, and authorities

Configure tax ledger posting groups

Settle and post sales tax

Configure withholding tax groups, tax codes, and authorities

Implement accounts receivable, credit, collections, and

subscription billing (15–20%)

Implement and manage accounts receivable

Configure customers and customer groups, including configuring shared

customers

Configure and process free text invoices, including recurring free text invoices

Process sales order invoices and credit memos

Configure customer payment methods

Configure accounts receivable charges and apply changes to an invoice

Manage customer holds

Configure customer posting profiles

Process customer payments

Configure customer change approvals

Perform accounts receivable foreign currency revaluation

Configure and use billing classification

Configure batch processing of free text and sales order invoicing

Configure bank accounts for customers

Manage credit and collections

 Configure credit management processes

Configure collections management processes, including collection activities

Manage delinquent customers

Prepare and send customer account statements

Configure and process collection letters

Configure aging definitions and process aged balances

Process and manage credit holds

Configure and use customer write-offs

Configure and process interest notes

Configure and manage subscription billing

Generate sales documents by using billing schedules

Manage billing schedules, including price update and hold termination

Configure contract billing, including billing schedule group, item group, and
milestone setup

Configure and use revenue deferrals and recognition, including for charges,
deferral defaults, and items deferred by default

Configure and use expense deferrals and recognition

Process and manage revenue and expense recognition schedules

Implement and manage accounts payable and expenses

(10–15%)

Implement and manage accounts payable

Configure invoice validation policies and invoice matching setup

Configure vendor groups, vendors, and vendor posting profiles, including

configuring shared vendors

Process purchase order invoices and credit memos, including prepayments

 Configure vendor payment methods

Configure accounts payable charges, and apply changes to an invoice

Configure bank accounts and bank account approvals for vendors

Configure vendor change approvals

Perform accounts payable foreign currency revaluation

Configure vendor invoice automation

Process the vendor invoice journal including voyage cost

Configure and use recurring vendor invoices

Process and generate vendor payments, centralized payments, and prepayments

Manage vendor holds and inactivation

Configure and use expense management

Configure expense management including categories, per diem options, mileage
expenses, intercompany expenses, and personal expenses

Create and manage expense reports

Manage budgeting (10–15%)

Implement basic budgeting

Configure budgeting components, including budget models, codes, allocation

terms, and transfer rules

Create and manage budget register entries

Compare budgeted values with actual values

Configure and manage budget controls

Configure budget controls including budget parameters, budget fund availability
options, budget control rules and groups, and over-budget permissions

Perform budget checks on documents and journals

 Configure budget cycle time spans

Activate or deactivate budget control configurations

Manage fixed assets (10–15%)

Implement and manage fixed assets

Create and manage fixed asset groups and other fixed asset attributes

Configure fixed asset posting profiles

Configure fixed asset parameters

Configure fixed asset books

Configure depreciation profiles

Create and manage fixed asset

Configure mapping for fixed asset groups and books

Process fixed asset transactions

Process fixed asset disposal (sales) by using free text invoices

Process fixed asset acquisitions by using purchase orders, journals, inventory

journals, and projects

Create fixed asset budgets and transfer the budgets to the budgeting module

Process fixed asset depreciation

Process fixed asset disposals and other transactions by using the fixed asset journal

Process fixed asset split, reclassification, and transfer

Process acquisition and depreciation for derived books

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.
 ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Finance

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to September 20, Skill area as of September 20, 2024 Change
2024

Audience profile Minor

Set up and configure financial Implement financial management No % change

management

Define and configure the chart of Design and configure the chart of Major
accounts accounts

Configure ledgers and currencies Configure ledgers and currencies Major

Implement and manage journals Implement and manage journals Major

Implement and manage cash and bank Implement and manage cash and bank Major

Implement cost accounting and cost Removed

management

Perform periodic processes Perform periodic processes Major

Skill area prior to September 20, Skill area as of September 20, 2024 Change
2024

Configure, collect, and report taxes Configure, collect, and report taxes Minor

Implement accounts receivable, Implement accounts receivable, No % change

credit, collections, and revenue credit, collections, and subscription
recognition billing

Implement and manage accounts Implement and manage accounts Major

receivable receivable

Manage credit and collections Manage credit and collections Major

Configure revenue recognition Removed

Configure and manage subscription Added

billing

Implement and manage accounts Implement and manage accounts % of exam

payable and expenses payable and expenses decreased

Implement and manage accounts Implement and manage accounts Major

payable payable

Configure and use expense Configure and use expense Major

management management

Manage budgeting Manage budgeting % of exam

increased

Implement basic budgeting Implement basic budgeting Minor

Configure and manage budget Configure and manage budget Minor

controls controls

Configure and process budget plans Removed

Manage fixed assets Manage fixed assets No % change

Implement and manage fixed assets Implement and manage fixed assets Minor

Process fixed asset transactions Process fixed asset transactions Minor

Implement asset leasing Removed

Skills measured prior to September 20, 2024

Audience profile
As a candidate for this exam, you analyze business requirements and translate them into
fully realized business processes and solutions that implement industry-recommended
practices. You have a fundamental understanding of accounting principles and a deeper
understanding of financial operations as they relate to:

Core finance

Manufacturing

Retail

Supply chain management operations

As a candidate for this exam, you specialize in one or more feature sets of Dynamics 365
Finance including core finance, general ledger, tax, cost accounting, cost management,
fixed assets, asset leasing, budgeting, revenue recognition, consolidation and
elimination, credit and collections, cash and bank management, and expense
management. You understand the relationships between:

Finance and manufacturing

Retail

Supply chain management

Skills at a glance
Set up and configure financial management (40–45%)

Implement accounts receivable, credit, collections, and revenue recognition (15–

20%)

Implement and manage accounts payable and expenses (15–20%)

Manage budgeting (5–10%)

Manage fixed assets (10–15%)

Set up and configure financial management (40–45%)

Define and configure the chart of accounts

Describe use cases for financial dimensions

Define and configure the chart of accounts and main accounts

 Describe use cases for main accounts categories, ledger account aliases, and
balance control accounts

Configure financial dimensions and dimension sets

Configure legal entity overrides for financial dimensions and main accounts

Create and configure account structures and advanced rules

Configure financial tags

Configure derived dimensions and financial dimension default templates

Configure accounts for automatic transactions

Configure ledgers and currencies

Configure and manage fiscal calendars, years, and periods

Configure the ledger

Describe and configure batch transfer rules

Set up currencies and conversions for a legal entity

Configure currency exchange types and rates

Implement and manage journals

Describe options for implementing voucher numbers in journals

Configure journal names

Set up journal controls and posting restriction rules

Describe and configure journal workflow approvals

Create voucher templates

Describe use cases for periodic journals and deferrals

Configure and apply accrual schemes

Set up intercompany accounting

Create templates to edit journals in Microsoft Excel

Perform reversing entries

Implement and manage cash and bank
Create and maintain bank groups and bank accounts

Describe electronic payment formats

Configure and process bank reconciliations including advanced bank

reconciliations

Configure the cash flow forecast setup

Configure the cash flow automation setup

Enable and configure summarized bank transactions for vendor and customer
payments

Implement cost accounting and cost management

Describe cost accounting processes and terms

Describe and configure the costing sheet including indirect costs

Configure cost groups

Implement inventory costing versions

Differentiate between inventory costing methodologies

Configure item model groups

Configure item groups and inventory posting profiles

Perform inventory closing and adjustment processes

Configure cost categories

Set up inventory value reports

Perform periodic processes

Define and demonstrate periodic closing processes and end-of-year processes

Perform financial consolidation and elimination processes

Describe use cases and options for performing allocations

Implement foreign currency revaluation processes

 Create and manage financial reports including modifying row, column, report
definitions, and reporting tree

Configure, collect, and report taxes

Configure tax groups, tax codes, settlement periods, and jurisdiction

Configure tax ledger posting groups

Settle and post sales tax

Configure withholding tax groups, tax codes, and authorities

Implement accounts receivable, credit, collections, and

revenue recognition (15–20%)

Implement and manage accounts receivable

Set up customers and customer groups

Configure and process free text invoices

Process sales order invoices and credit memos

Configure customer payment setup

Configure accounts receivable charges

Manage customer holds

Set up customer posting profiles

Process customer payments

Enable and configure customer change approvals

Perform foreign currency revaluation

Manage credit and collections

Configure credit management processes

Configure collections management processes

Manage delinquent customers

 Prepare and send customer account statements

Manage customer credit limits and credit holds

Set up and process collection letters and interest notes

Configure aging definitions

Process aged balances

Configure revenue recognition

Configure journals and parameters for revenue recognition

Configure and implement revenue schedules

Enter and process revenue recognition transactions

Configure and use bundles

Implement and manage accounts payable and expenses

(15–20%)

Implement and manage accounts payable

Configure invoice validation policies and invoice matching setup

Set up vendor groups, vendors and vendor posting profiles

Process purchase order invoices and credit memos

Configure vendor payments including payment terms, method of payments, and

payment calendars

Configure accounts payable charges and apply changes to an invoice

Configure bank accounts and bank account approvals for vendors

Enable and configure vendor change approvals

Perform foreign currency revaluation

Configure vendor invoices and payment automation

Process the vendor invoice journal including voyage cost

Configure and use expense management
Configure expense management including categories, per diem options, mileage
expenses, intercompany expenses, and personal expenses

Configure workflows for expense management

Describe use cases for expense management policies and the audit workbench

Describe and configure credit card processing

Create and manage expense reports

Configure and manage cash advance settings

Create and manage travel requisitions

Manage budgeting (5–10%)

Implement basic budgeting

Configure budgeting components including budget models, codes, allocation

terms, and transfer rules

Create and configure budget register entries

Compare budgeted values with actual values

Implement budget register entry workflows

Configure and manage budget controls

Configure budget controls including budget parameters, budget fund availability
options, budget control rules and groups, and over-budget permissions

Perform budget checks on documents and journals

Configure budget cycle time spans

Activate or deactivate budget control configurations

Configure and process budget plans

Define a budget planning process

 Create or generate a budget plan

Configure budget planning by using scenarios, stages, allocation stages, stage

allocations, and templates

Create a budget plan template

Configure and manage a budget planning workflow

Manage fixed assets (10–15%)

Implement and manage fixed assets

Create fixed asset groups and other fixes asset attributes

Configure fixed asset posting profiles

Configure fixed asset parameters

Describe the fixed asset lifecycle

Configure fixed asset books

Configure depreciation profiles

Create and manage fixed asset

Manage fixed asset groups and books mapping

Process fixed asset transactions

Process fixed asset disposal by using free text invoices

Process fixed asset acquisitions by using purchase orders, journals, and projects

Create fixed asset budgets and transfer the budgets to the budgeting module

Process fixed asset depreciation

Process fixed asset disposals and other transactions by using the fixed asset journal

Process fixed asset split, reclassification, and transfer

Implement asset leasing

Configure asset leasing

Manage asset leases

Analyze asset lease reports

Study guide for Exam MB-330:
Microsoft Dynamics 365 Supply Chain
Management Functional Consultant
Article • 05/21/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of June 21, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to June 21, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.
 Useful links Description

Take a practice test Are you ready to take the exam or do you need to study a bit
more?

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions of exams as noted, there may be times when the localized versions of an exam
are not updated on this schedule. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of June 21, 2024

Audience profile
As a candidate for this exam, you’re a supply chain management functional consultant
who designs and configures Dynamics 365 Supply Chain Management and related tools
and technologies to meet the requirements for a customer. You analyze business
requirements and translate them into fully realized business processes and solutions
that implement industry-recommended practices.
You deliver solutions that meet or exceed the needs of your customers by partnering
with:

Architects

Developers

Consultants

Other stakeholders

You are familiar with the concept of supply chain processes and/or implementing Supply
Chain Management, including:

Product information management

Sales processes

Procurement processes

Inventory management

Warehouse management

Master planning

Asset management

Transportation management

Landed cost

Vendor collaboration

Skills at a glance
Implement product information management (20–25%)

Implement inventory and asset management (25–30%)

Implement and manage supply chain processes (15–20%)

Implement warehouse management and transportation management (15–20%)

Implement master planning (10–15%)

Implement product information management (20–25%)

Create and manage products
Create and release products and product variants

Create and apply product templates

Create bills of materials (BOMs) and BOM versions

Create and configure category hierarchies

Create and manage product states during the lifecycle of a product

Create product attributes

Assign variant-specific item sales tax groups for product variants

Configure prerequisites for products

Configure inventory dimensions, including storage, tracking, and product
dimension groups

Configure item model groups

Configure reservation hierarchies

Configure unit sequence groups

Configure additional product details

Create and assign bar codes and Global Trade Item Number (GTIN) codes

Configure product unit conversions

Configure default order settings

Configure product filter codes for warehouse operations

Manage inventory pricing and costing

Configure and maintain costing versions for standard and planned costs

Configure price groups

Configure items with standard costs

 Configure default item prices, purchase and sales prices, and discounts in trade
agreements

Implement inventory and asset management (25–30%)

Configure inventory management

Configure inventory management parameters

Configure inventory reports

Configure ABC classifications

Configure the cost basis type and pricing template for commodity pricing

Manage and process inventory activities

Create and process journals, including BOMs, item arrival, output order, transfer,
movement, inventory adjustment, and counting journals

Create and process transfer orders

Manage the inventory closing and adjustment process

Configure and perform inventory closings and adjustments

Apply inventory blocking manually

Create batch disposition codes

Manage quality
Configure and process nonconformances

Configure quality associations

Configure components for the quality control process

Process quality orders

Process quarantine orders

Configure inventory blocking by using a quality order

Configure asset management
Create and manage work orders

Create and configure assets

View and manage capacity for work orders

Configure work order settings

Schedule preventive maintenance and reactive maintenance

Manage and configure asset loans

Implement asset management

Configure maintenance plans

Configure functional locations

Manage maintenance requests

Manage work orders consumption

Manage work order scheduling

Implement and manage supply chain processes (15–20%)

Implement procurement and sourcing

Create and maintain vendors

Create and manage purchase requisitions, requests for quotation (RFQs), and
purchase orders (POs)

Create purchase agreements and vendor rebates

Configure and process consignment inventory

Manage over and under deliveries and delivery schedules

Configure procurement categories, charge codes, and purchasing policies

Configure vendor collaboration features

Create and process vendor returns

 Manage registration and product receipt

Configure procurement workflows

Implement landed cost

Configure landed cost parameters and voyage statuses

Create and process voyage with purchase orders or transfer orders

Configure cost estimations, tracking control center, over/under tolerance setup,

and journey templates

Configure cost type codes and auto-costs

Implement common sales and marketing features

Create and maintain customers

Configure sales agreements

Configure and process sales quotations, sales orders, reservations, and sales
returns

Configure sales groups and commissions

Configure and process intercompany orders

Configure customer rebates

Configure and manage delivery schedule, available-to-promise (ATP), and capable-

to-promise (CTP)

Implement warehouse management and transportation

management (15–20%)

Configure warehouse management

Create sites, warehouses, locations, location formats, location profiles, location

types, and zones

Create and manage warehouse workers

Configure work policies and work breaks

 Implement location directives

Configure wave, load, and work templates

Configure mobile device menus, menu items, and display settings

Create and print labels, including product, wave, GS1 label segments, and license
plate labels

Configure packing dimensions

Perform warehouse management processes

Configure and process replenishment

Manage load planning workbench

Configure and process inventory movements for advanced warehousing

Create cycle counting work and perform cycle counting

Process inbound and outbound orders by using the mobile app

Configure containerization and packaging options

Configure and process cross docking

Implement transportation management

Configure shipping carriers and carrier groups

Perform planning and executing of loads and shipments

Configure and generate freight bills and invoices

Configure route plans and guides

Configure route and rate engines

Configure and use dock appointment scheduling

Reconcile freight by using manual or automatic processes

Implement master planning (10–15%)

Configure master planning

 Set up coverage groups and item coverage

Configure and maintain master planning parameters and master plans

Define positive and negative days

Define action messages, delay messages, and time fences

Configure period templates

Manage master plans

Run master planning and analyze the results

Evaluate and process planned purchase and transfer orders

Set up and use the Supply Schedule form

Configure safety margins

Configure and process safety stock journals

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Supply Chain Management home page

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone on Learn Shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to June 21, 2024 Skill area as of June 21, 2024 Change

Audience profile Major

Implement product information Implement product information No %

management management change

Create and manage products Create and manage products Minor

Configure prerequisites for products Configure prerequisites for products Minor

Configure additional product details Configure additional product details No

change

Manage inventory pricing and costing Manage inventory pricing and costing Minor

Implement inventory and asset Implement inventory and asset No %

management management change

Configure inventory management Configure inventory management Major

Manage and process inventory activities Manage and process inventory activities Minor

Manage quality Manage quality Minor

Configure asset management Configure asset management Minor

Implement asset management Added

Implement and manage supply chain Implement and manage supply chain No %
processes processes change

Implement procurement and sourcing Implement procurement and sourcing Major

Implement landed cost Implement landed cost Major

Implement common sales and marketing Implement common sales and marketing Major
features features

Implement warehouse management Implement warehouse management No %

and transportation management and transportation management change
 Skill area prior to June 21, 2024 Skill area as of June 21, 2024 Change

Configure warehouse management Configure warehouse management Major

Perform warehouse management Perform warehouse management Major

processes processes

Implement transportation management Implement transportation management No

change

Implement master planning Implement master planning No %

change

Configure master planning and Configure master planning Major

forecasting

Manage master plans Manage master plans Minor

Skills measured prior to June 21, 2024

Audience profile
Candidates for this exam are supply chain management functional consultants who
design and configure Dynamics 365 Supply Chain Management and related tools and
technologies to meet the requirements for a customer. They analyze business
requirements and translate those requirements into fully realized business processes
and solutions that implement industry-recommended practices. Candidates partner with
architects, developers, consultants, and other stakeholders to deliver solutions that meet
or exceed the needs of their customers.

Candidates implement product information management, sales and procurement

processes, inventory and warehouse management, master planning, asset management,
and transportation management.

Skills at a glance
Implement product information management (20–25%)

Implement inventory and asset management (25–30%)

Implement and manage supply chain processes (15–20%)

Implement warehouse management and transportation management (15–20%)

Implement master planning (10–15%)

Implement product information management (20–25%)

Create and manage products

Create and release products and product variants

Create and apply product templates

Create BOMs and BOM versions

Create and configure category hierarchies

Create and manage product states during the life cycle of a product

Create product attributes

Configure prerequisites for products

Configure storage, tracking, and product dimension groups

Create item model groups

Describe use cases for item groups

Configure reservation hierarchies

Configure unit sequence groups

Configure additional product details

Create and assign bar codes and Global Trade Item Number (GTIN) codes

Configure product unit conversions

Configure default order settings

Configure product filter codes for warehouse operations

Manage inventory pricing and costing

Describe costing versions for standard and planned costs

Describe how price groups constrain pricing

Configure items with standard costs

 Configure default item prices, purchase prices, and discounts in trade agreements

Implement inventory and asset management (25–30%)

Configure inventory management

Create and manage inventory dimensions

Configure Inventory management parameters and journals

Configure inventory value reports

Configure ABC classifications

Manage and process inventory activities

Create and process journals, including bill of materials, item arrival, transfer,
movement, inventory adjustment, and counting, journals

Create and process transfer orders

Describe the inventory closing and adjustment process

Configure and perform inventory closings and adjustments

Apply inventory blocking manually

Create batch disposition codes

Manage quality
Configure and process nonconformances

Configure quality associations

Configure components for the quality control process

Process quality orders

Process quarantine orders

Describe use cases for inventory blocking using a quality order

Configure asset management

 Create and manage work orders

Create and configure assets

View and manage capacity for work orders

Configure work order settings

Schedule preventive maintenance and reactive maintenance

Implement and manage supply chain processes (15–20%)

Implement procurement and sourcing

Create and maintain vendors

Describe use cases for procurement workflows

Create and manage purchase requisitions, requests for quotation (RFQs), and
purchase orders (POs)

Create purchase agreements and vendor rebates

Configure and process consignment inventory

Manage over and under deliveries and delivery schedules

Configure procurement categories, charge codes, and purchasing policies

Configure vendor collaboration features

Create and process vendor returns

Implement landed cost

Describe landed cost concepts and terminology

Identify use cases for transportation management module and landed cost
modules

Implement common sales and marketing features

Create and maintain customers

Describe sales order reservations and order promising

 Configure sales agreements

Configure and process sales quotations, sales orders, and sales returns

Configure sales groups, commissions

Configure and manage discounts and price groups

Configure and process intercompany orders

Configure customer rebates

Implement warehouse management and transportation

management (15–20%)

Configure warehouse management

Create sites, warehouses, locations, location formats, location profiles, location

types, and zones

Create and manage warehouse workers

Configure work policies and work breaks

Implement location directives

Configure inventory statuses

Configure wave, load, and work templates

Configure mobile device menus, menu items, and display settings

Create and print labels, including product, wave, and license plate labels

Perform warehouse management processes

Describe the replenishment process and cross-docking

Describe the capabilities of the load planning workbench

Configure and process inventory movements

Create cycle counting work and perform cycle counting

Process inbound and outbound orders

 Update inventory statuses

Configure containerization and packaging options

Implement transportation management

Configure shipping carriers and carrier groups

Perform planning and executing of loads and shipments

Configure and generate freight bills and invoices

Configure route plans and guides

Configure route and rate engines

Configure and use dock appointment scheduling

Reconcile freight by using manual or automatic processes

Implement master planning (10–15%)

Configure master planning and forecasting

Describe the various types of forecasting available

Configure Planning Optimization Add-in for Microsoft Dynamics 365 Supply Chain
Management

Describe planning optimization fit analysis results

Set up coverage groups and item coverage

Configure and maintain master planning parameters, master plans, and forecast
plans

Define positive and negative days

Define action messages, delay messages, and time fences

Configure period templates

Manage master plans

Run master planning

View and process planned orders

Set up and use the Supply Schedule form

Configure safety margins

Configure and process safety stock journals

Study guide for Exam MB-335:
Microsoft Dynamics 365 Supply Chain
Management Functional Consultant
Expert
Article • 11/18/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Although Microsoft makes every effort to update
localized versions as noted, there may be times when the localized versions of an exam
are not updated on this schedule. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn’t available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of December 19, 2024

Audience profile
As a candidate for this exam, you’re an expert or senior supply chain functional
consultant who implements and configures advanced features of Dynamics 365 Supply
Chain Management to meet the requirements of a business. You have an advanced
knowledge of supply chain management operations including:

Production

Logistics

Master planning and planning optimization

Mixed reality and use of Microsoft 365 Copilot features for Dynamics 365 Supply
Chain Management

Advanced supply chain management, including rebate and service management

As a candidate, you:

Analyze business requirements.

 Translate the requirements into fully realized business processes and solutions.

Apply industry-recommended practices to implementations.

You demonstrate expertise in one or more of the following manufacturing methods:

Discrete

Process

Lean

You implement solutions that meet or exceed the needs of your customers by
partnering with:

Architects

Developers

Consultants

Other stakeholders

Skills at a glance
Configure products (15–20%)

Configure production prerequisites (20–25%)

Implement production methods (15–20%)

Configure production control (20–25%)

Implement additional supply chain management features (10–15%)

Configure products (15–20%)

Implement product information for production

Configure planning items, co-products, and by-products

Configure catch weight handling policies

Configure inventory batches, batch attributes, and lot inheritance

Manage product compliance including regulated and restricted items

 Create and implement configuration groups and routes for dimension-based
products

Manage products with dimension-based, constraint-based, and predefined

variants

Configure advanced export control functionality, excluding Power Fx formulas

Manage hazardous materials

Implement product configuration features

Create and manage product configuration model components and
subcomponents

Create calculations for product configuration models, including configuration

using tables and/or expressions

Configure BOM lines and route operations for a product configuration model

Configure and manage pricing for configuration models

Validate, approve, and test product configuration models

Implement engineering change management

Design an engineering product lifecycle

Configure engineering categories

Configure product readiness policies and product release policies

Create an engineering product with engineering attributes

Review and accept released products to a local company

Add engineering products to a sales order, purchase orders and production orders

Schedule and implement engineering change requests and change orders

Configure production prerequisites (20–25%)

Configure resources, routes, and calendars

Implement and manage work calendars and working time
 Create and configure resource capabilities

Implement and manage resources and resource groups

Create and manage operations and routes, including routes to manage scrap

Configure production settings and processes

Create production units, production groups, production pools, and production
journal names

Manage reservations in production process, including partial reservations and re-

reservations

Configure warehouse processes for raw materials picking and finished goods put
away

Design a unified (mixed mode) manufacturing process

Configure production control parameters

Configure and update inventory status

Process inbound and outbound warehouse transactions by using the mobile app

Implement costing

Configure costing sheets and indirect costs

Configure and manage cost groups, costing versions, and cost categories

Configure cost allocations for co-products and burden allocation for by-products

Configure and perform BOM/formula calculations

Activate item prices

Configure production posting profiles

Analyze common sources of production variances

View and analyze production and inventory costs

Implement production methods (15–20%)

Implement discrete manufacturing
Create and process production orders

Create and process picking list journals

Create and process job card and route card journals

Create and process reports as finished journals

Reset the status of a production order

Configure and manage production-related reservations

Configure bills of material (BOM) and BOM versions

Manage production order statuses

Implement process manufacturing

Configure batch reservations and release to warehouse process

Configure consolidated batch order processes

Manage batch balancing and batch order sequencing

Configure formulas features

Create and process report as finished journals with co-products and by-products

Create and process batch orders and rework batch order

Configure formulas and formula versions

Manage batch order statuses

Implement lean manufacturing

Create value streams and production flows

Configure production flow costing

Create kanban rules

Process and manage kanban orders by using kanban boards

Create and manage fixed, scheduled, and event kanbans

Configure production control (20–25%)

Implement subcontracting
Implement subcontracting processes

Implement activity-based subcontracting

Configure BOM and formula lines, resources, and routes for subcontracting items

Create service items for subcontracting

Create and process subcontracting purchase orders

Implement manufacturing execution

Configure time and attendance prerequisites and activate workers for time
registration

Configure manufacturing execution features

Process production and batch orders by using manufacturing execution processes

Configure production floor execution interface and job card terminals

Calculate and approve time registrations

Implement advanced master planning scenarios

Evaluate and process planned production and kanban orders

Configure intercompany master planning

Configure forecast models, plans, and parameters

Run demand forecasting and adjust as appropriate

Execute explosion and validate results

Configure supply chain calendars

Configure Demand Driven Material Requirements Planning (DDMRP)

Configure the Planning Optimization Add-in for Microsoft Dynamics 365 Supply
Chain Management
 Analyze Planning Optimization fit analysis results

Create and manage forecasting

Implement production scheduling and capacity planning

Configure scheduling parameters

View, monitor, and update production schedules

Configure capacity for production resources including machines, labor, and tooling

Configure infinite and finite scheduling and capacity

Set up and run operations and job scheduling

Implement additional supply chain management features

(10–15%)

Integrate Copilot and mixed reality technologies with Supply Chain

Management
Integrate mixed reality Dynamics 365 Guides with manufacturing processes

Integrate mixed reality Dynamics 365 Guides with asset management

Configure Copilot features to confirm purchase orders with changes workspace

Implement Rebate management

Configure Rebate management parameters

Manage rebate reduction principles

Process, review, and post rebates

Implement Service management

Set up service agreements, tasks, objects, and subscriptions

Create and manage service orders

Set up repair management

 Manage customer inquiries and returns

Manage indexes and subscription accrual

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Supply Chain Management documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to December 19, 2024 Skill area as of December 19, 2024 Change

Audience profile Minor

Study guide for Exam MB-500:
Microsoft Dynamics 365: Finance and
Operations Apps Developer
Article • 11/18/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a practice test Are you ready to take the exam or do you need to study a bit more?

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.
We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of December 18, 2024

Audience profile
As a candidate for this exam, you’re a developer who works with finance and operations
apps in Microsoft Dynamics 365 to implement and extend applications that meet the
requirements of a business. You provide fully realized solutions by using:

Standardized application coding patterns

Extensible features

External integrations

As a candidate for this exam, you do the following:

Develop business logic by using X++.

Create and modify finance and operations app reports and workspaces.

Customize the UI.

Provide endpoints and APIs to support Microsoft Power Platform apps and external
systems.
 Perform testing.

Monitor performance.

Analyze and manipulate data.

Manage implementations by using application lifecycle management (ALM).

You also create technical designs and implementation details, and implement
permission policies and security requirements.

You should have a deep knowledge and experience using the underlying framework,
data structures, and objects associated with the finance and operations solutions.

You should have experience with products and services that include Microsoft Visual
Studio, Azure, Dataverse, Power Platform Admin Center, Power Apps, Power Automate,
Azure DevOps, Lifecycle Services tools, Postman, GitHub, Microsoft 365, reporting tools
(for example, SQL Server Reporting Services [SSRS], Power BI), and SQL Server
Management Studio.

Skills at a glance
Plan the architecture and solution design (5–10%)

Apply developer tools (10–15%)

Design and develop AOT elements (15–20%)

Develop and test code (15–20%)

Implement reporting (10–15%)

Integrate and manage data solutions (15–20%)

Implement security and optimize performance (10–15%)

Plan the architecture and solution design (5–10%)

Plan for the major components of finance and operations apps

Differentiate between the cloud and on-premises versions of finance and
operations apps

Reference the key models of the application stack

Implement application lifecycle management (ALM) and Lifecycle
Services

Manage environments by using Lifecycle Services tools and components

Research and resolve issues by using Issue Search

Perform activities that require asset libraries

Prepare deployment packages and deploy packages between environments

Manage the code upgrade process from previous versions

Apply developer tools (10–15%)

Customize finance and operations apps by using Visual Studio

Create and manage extension models

Design and build projects

Manage metadata using Application Explorer

Synchronize data dictionary changes with the application database

Create elements by using element designers

Perform debugging activities

Manage source code and artifacts by using Microsoft Azure

DevOps version control

Create, check out, and check in code and artifacts and review code

Branch and merge code

Compare code and resolve version conflicts

Choose a version control system

Implement continuous integration and continuous delivery (CI/CD)

Design and develop AOT elements (15–20%)

Create and extend UI elements
Add a new form to a project and apply a pattern

Configure a data source for the form

Add a grid and grid fields, groups, and other controls to a form

Create and extend menus and menu items

Add a form extension to a project for selected standard forms

Create and use label files

Create and extend the data model

Create and extend tables

Add table fields and field properties to a table

Add field groups, relations, delete actions, methods, and indices

Create and extend views, queries, and maps

Create and extend data entities

Create classes and extend AOT elements

Create a new class or class extension and add new methods

Add event handler methods to a class

Add attributes or modifiers to a class

Develop and test code (15–20%)

Develop X++ code

Implement common structured programming constructs of X++

Create, read, update, and delete (CRUD) data

Implement global functions in X++

Resolve best practice warnings

Develop object-oriented code
Implement X++ variable scoping

Implement inheritance and abstraction concept

Implement query objects and the QueryBuilder class

Implement attribute classes

Implement Chain of Command (CoC)

Implement event handler classes and delegates

Implement finance and operations app framework functionality

Implement the SysOperation framework

Implement the workflow framework

Implement the SysExtensionSerializer framework

Perform testing

Create unit testing using the SysTest framework and Task recorder

Run unit tests in Test Explorer

Implement reporting (10–15%)

Select reporting tools in finance and operations apps

Create and modify report data sources and supporting classes

Implement reporting security requirements

Deploy or publish reports

Differentiate between using Entity store and Bring your own database (BYOD) or
Azure as reporting data stores

Design, create, and revise Dynamics 365 reports

Determine when to use a specific reporting tool or platform

 Create and modify reports in finance and operations apps by using SSRS

Create and modify finance and operations apps reports by using Power BI

Create and modify finance and operations apps reports by using Microsoft Excel

Create and modify finance and operations apps reports by using Electronic
Reporting (ER)

Design, create, and revise Dynamics 365 workspaces

Design and implement key performance indicators (KPIs)

Create drill-through workspace elements

Implement built-in charts, Power BI embedded visualizations, aggregate

measurements, aggregate dimensions, and other reporting components

Integrate and manage data solutions (15–20%)

Evaluate data integration patterns and scenarios

Contrast data integration patterns

Select an appropriate data integration API

Differentiate between synchronous and asynchronous patterns

Implement data integration concepts and solutions

Consume external web services by using RESTful APIs and Simple Object Access
Protocol (SOAP)

Implement electronic reporting integrations

Implement custom services and Batch OData API

Implement data management

Import and export data using entities between finance and operations apps and
other systems

Import and export data using composite and aggregate data entities
 Monitor the status and availability of entities

Enable change tracking for entities

Set up a data project and recurring data jobs

Design entity sequencing

Generate and modify field mapping between source, staging, and target

Develop data transformations

Integrate with Microsoft Power Platform, Microsoft 365, and Azure

Integrate Power Automate and Power Apps with finance and operations apps

Integrate Microsoft Dataverse with finance and operations apps by using dual-
write

Integrate Microsoft Dataverse with finance and operations apps by using virtual
entities

Integrate finance and operations apps with Microsoft Excel by using OData

Implement business events

Implement Azure Key Vault

Implement security and optimize performance (10–15%)

Implement security policies and requirements

Create or modify duties, privileges, permissions, and roles

Enforce permissions policies

Implement Extensible Data Security (XDS) policies

Enforce Microsoft Entra ID authentication

Apply fundamental performance optimization techniques

Apply caching mechanisms for forms and tables

Implement the global cache and singleton

 Create or modify temporary tables for optimization purposes

Assess when to use set-based queries and row-based queries

Modify queries to optimize performance

Modify variable scope to optimize performance

Analyze and optimize concurrency

Optimize performance
Capture traces by using TraceParser and analyze traces

Optimize performance for data entities, data source queries, batch processes, and
reports

Implement the Async and Sandbox frameworks

Create or modify indexes for tables and views

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Finance home page

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to December 18, Skill area as of December 18, 2024 Change
2024

Implement reporting Implement reporting No change in %

of exam

Select reporting tools in finance and Select reporting tools in finance and Minor
operations apps operations apps
Study guide for Exam MB-700:
Microsoft Dynamics 365: Finance and
Operations Apps Solution Architect
Article • 09/19/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date
of September 17, 2024 provided. Study this list if you plan to take the exam AFTER that
date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to September 17, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score reports A score of 700 or greater is required to pass.

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can
 Useful links Description

request an accommodation.

Take a practice test Are you ready to take the exam or do you need to study a bit
more?

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as needed, there may be times when the localized versions of an exam are not
completed on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of September 17, 2024

Audience profile
Candidates for this exam are Microsoft Dynamics 365 professionals who advise
stakeholders and translate business requirements into secure, scalable, and reliable
solutions.

Candidates should have knowledge of the Dynamics 365 ecosystem and Microsoft
Power Platform. They must have deep understanding of Dynamics 365 apps and copilots
and AI used in Dynamics 365 apps. In addition, they must have extensive domain
knowledge in one or more industry verticals. This role requires understanding how
decisions affect the overall solution.

Skills at a glance
Architect solutions (20–25%)

Define solution strategies (40–45%)

Manage implementations (15–20%)

Manage testing (10–15%)

Architect solutions (20–25%)

Gather requirements
Identify operational and organizational challenges that may affect a business

Identify existing business processes and opportunities to optimize business

processes

Gather data migration requirements and expected data migration volumes

Categorize business requirements and perform gap fit analyses

Review and validate business requirements throughout the solution lifecycle

Define the solution architecture

Map business requirements to functional components and business process
catalog

Evaluate whether to build versus buy for selected business requirements

Identify solution components including other Microsoft and independent software

vendor (ISV) technologies based on customer requirements

Describe the Success by Design framework

Create overall solution architecture diagrams

Describe and document the solution blueprint

 Review an organization including company information, locations, and
organizational hierarchy in Dynamics 365

Document the implementation timeline including roll-out strategies

Define the business process catalog and document solution gaps

Define instances, environments, and solution components

Identify required security strategy

Define solution strategies (40–45%)

Select a deployment strategy

Review a process to manage solution code and deployment

Select a deployment model and identify instances and environments required for
the selected deployment model

Plan the One Version strategy and release process for service updates

Segment solution development and delivery into logical phases

Provide alternative methodologies and approaches for deploying modifications

Determine solution maintenance cadence and timelines

Identify upgrade scenarios and select appropriate tools

Define an application lifecycle management (ALM) strategy

Define a code management and data flow strategy

Define a Microsoft Power Platform solution management strategy

Determine which build automation capabilities to implement

Define a roll-back strategy for solution code and data

Determine a data management strategy

Differentiate between transactional, historical, and master data

Define data quality and data validation process

 Define data cleansing and transformation strategies

Define data dependencies

Develop a data migration strategy for master, transactional, reference, parameter,

and document data entities

Develop data cut-over, verification and data retention plans

Define the security architecture

Differentiate between Azure, Dynamics 365, and infrastructure security

Describe Azure and infrastructure security-related elements

Review security design and performance implications of record-level in Dynamics

365

Review security design and license implications of custom and standard role-based
security in Dynamics 365

Identify use cases for segregation of duties

Define the integration architecture

Select an integration pattern including OData, Microsoft Power Platform, Batch
Data API, custom services, external web services, office integrations, business
events, Synapse Link, and dual-write with Microsoft Dynamics 365 apps

Identify required integration and interface details

Design integrations

Define an integration testing strategy

Define error handling and troubleshooting strategy for integrations

Define use cases for integration requirements with Microsoft Power Platform and
Dynamics 365 Finance and Operations

Define the business intelligence and reporting architecture

Define data sources required to meet business intelligence and reporting

requirements
 Select appropriate business intelligence and reporting tools including Power BI,
organizational workspaces, financial reports, SQL Server Reporting Services (SSRS),
and the Electronic Reporting tool

Define printing requirements including, Document Routing Agent (DRA), modern

report design layout templates, check printing, and label printing

Manage implementations (15–20%)

Manage interactions with FastTrack

Identify the requirements for FastTrack eligibility

Identify FastTrack engagement types and personnel roles

Describe typical types of FastTrack workshops and the inputs for each workshop
across the phases

Describe go-live checklist elements

Utilize Dynamics 365 Implementation Portal

Determine support options

Develop a support plan and strategy

Define post-go-live support plans including response times and service-level

agreements (SLAs)

Describe use cases and capabilities for the Power Platform Admin Center Support
tool

Determine licensing requirements

Determine the types of licenses required

Estimate the number of licenses required by using the License Sizing estimator

Describe the process for estimating ongoing software licensing costs

Manage testing (10–15%)

Define a testing strategy

 Define a testing strategy that includes all required types of testing

Define a regression testing strategy

Identify opportunities for automated testing

Review use cases and test coverage for business scenarios

Determine when to use RSAT, SysTest, Postman, ATL, Azure DevOps Test Plans,
Leapworks, and other tools

Define a performance testing strategy

Define performance goals and requirements

Identify performance monitoring and testing tools

Define performance benchmarks and success criteria

Design a performance and load testing strategy

Troubleshoot performance issues

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Finance home page

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn
 Study resources Links to learning and documentation

Find a video Exam Readiness Zone

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to September 17, 2024 Skill area as of September 17, 2024 Change

Audience profile Minor

Architect solutions Architect solutions % decrease

Gather requirements Gather requirements Minor

Define the solution architecture Define the solution architecture Minor

Define and document the solution Define and document the solution Minor
blueprint blueprint

Define solution strategies Define solution strategies No %

change

Select a deployment strategy Select a deployment strategy Minor

Define an application lifecycle Define an application lifecycle No change

management (ALM) strategy management (ALM) strategy

Determine a data management strategy Determine a data management strategy Minor

Define the security architecture Define the security architecture Major

Define the integration architecture Define the integration architecture Major

Define the business intelligence and Define the business intelligence and Minor
reporting architecture reporting architecture

Manage implementations Manage implementations No %

change

Describe Lifecycle Services (LCS) tools Removed

Manage interactions with FastTrack Manage interactions with FastTrack Minor

 Skill area prior to September 17, 2024 Skill area as of September 17, 2024 Change

Determine support options Determine support options Minor

Determine licensing requirements Determine licensing requirements No change

Manage testing Manage training and testing No %

change

Define a testing strategy Define a testing strategy Minor

Define a performance testing strategy Define a performance testing strategy No change

Skills measured prior to September 17, 2024

Audience profile
Candidates for this exam are Microsoft Dynamics 365 professionals who advise
stakeholders and translate business requirements into secure, scalable, and reliable
solutions.

Candidates should have knowledge of the Dynamics 365 ecosystem and Microsoft
Power Platform. They must have deep understanding of Dynamics 365 Finance,
Dynamics 365 Supply Chain Management, Dynamics 365 Commerce, and Dynamics 365
Project Operations. In addition, they must have extensive domain knowledge in one or
more industry verticals. This role requires understanding how decisions affect the overall
solution.

Skills at a glance
Architect solutions (20–25%)

Define solution strategies (35–40%)

Manage implementations (20–25%)

Manage testing (10–15%)

Architect solutions (20–25%)

Gather requirements
Identify operational and organizational challenges that may affect a business
 Identify existing business processes and opportunities to optimize business
processes

Gather information about expected transaction volume

Categorize business requirements and perform gap fit analyses

Review and validate business requirements throughout the solution lifecycle

Define the solution architecture

Map business requirements to functional components

Evaluate whether to build versus buy for selected business requirements

Identify opportunities to implement supplemental Microsoft technologies

Use the appropriate implementation tools including Lifecycle Services (LCS) and
Azure DevOps

Describe the Success by Design framework

Create solution architecture diagrams

Define and document the solution blueprint

Define an organization including company information, locations, and structure

Document the implementation timeline including roll-out strategies

Define the business process catalog and document solution gaps

Define instances, environments, and solution components

Identify required security roles

Define solution strategies (35–40%)

Select a deployment strategy

Develop a process to manage solution code and deployment

Select a deployment model and identify instances and environments required for
the selected deployment model
 Describe the One Version strategy for Dynamics 365 and the effects of One Version
on solutions

Segment solution development and delivery into logical phases

Provide alternative methodologies and approaches for deploying modifications

Determine solution maintenance cadence and timelines

Identify upgrade scenarios and select appropriate tools

Define an application lifecycle management (ALM) strategy

Define a code management and data flow strategy

Define a Microsoft Power Platform solution management strategy

Determine which build automation capabilities to implement

Define a roll-back strategy for solution code and data

Determine a data management strategy

Differentiate between transactional and historical data

Define data quality and data validation process

Define data cleansing and transformation strategies

Define data dependencies

Develop a data migration strategy for master, transactional, reference, parameter,

and document data entities

Develop data cut-over, verification and data retention plans

Define the security architecture

Differentiate between Azure, Dynamics 365, and infrastructure security

Describe Azure and infrastructure security-related elements

Describe use cases for and capabilities of record-level and role-based security in
Dynamics 365
Define the integration architecture
Select an integration pattern including OData, Microsoft Power Platform
integration, Batch Data API, customer service, external web services, and office
integrations

Identify required integration and interface details

Design integrations

Define an integration testing strategy

Define the business intelligence and reporting architecture

Gather business intelligence and reporting requirements

Define data sources required to meet business intelligence and reporting

requirements

Select appropriate business intelligence and reporting tools including Power BI,
organizational workspaces, financial reports, SQL Server Reporting Services (SSRS),
and the Electronic Reporting tool

Define printing requirements including, Document Routing Agent (DRA), modern

report design layout templates, check printing, and label printing

Manage implementations (20–25%)

Describe Lifecycle Services (LCS) tools

Understand the use cases and capabilities of different LCS tools

Understand the use cases and capabilities of Business Process Modeler (BPM)

Understand the use cases and capabilities of LCS Methodologies

Create a usage profile to describe current or projected usage

Manage interactions with FastTrack

Identify the value proposition for FastTrack

Identify FastTrack engagement types and personnel roles

 Describe typical types of FastTrack workshops and the inputs for each workshop

Describe go-live checklist elements

Determine support options

Develop a support plan and strategy

Define post-go-live support plans including response times and service-level

agreements (SLAs)

Describe use cases and capabilities for the LCS Support tool

Determine licensing requirements

Determine the types of licenses required

Estimate the number of licenses required by using the License Sizing estimator

Describe the process for estimating ongoing software licensing costs

Manage testing (10–15%)

Define a testing strategy

Define a testing strategy that includes all required types of testing

Define a regression testing strategy

Identify opportunities for automated testing

Review use cases and test coverage for business scenarios

Determine when to use RSAT, SysTest, Postman, ATL, Azure DevOps Test Plans, and
other tools

Define a performance testing strategy

Define performance goals and requirements

Identify performance monitoring and testing tools

Define performance benchmarks and success criteria

Design a performance and load testing strategy

Troubleshoot performance issues

Study guide for Exam MB-800:
Microsoft Dynamics 365 Business
Central Functional Consultant
Article • 02/23/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of March 25, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to March 25, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
 Useful links Description

an accommodation.

Take a practice test Are you ready to take the exam or do you need to study a bit
more?

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of March 25, 2024

Audience profile
As a candidate for this exam, you’re a functional consultant who implements core
application setup processes for small and medium businesses. You configure the
application in collaboration with the implementation team to provide the business with
manageability and ease of use.

You implement and configure Microsoft Dynamics 365 Business Central including:
 Setting up core functionality and modules, including:

Financial management

Sales

Purchasing

Inventory

Migrating data to Business Central.

You have applied knowledge of meeting business needs by specializing in one or more
feature sets of Business Central.

As a candidate, you may configure role centers including adapting insights, cues, action
tiles, reports, and charts. You also may expand functionality by using extensions.

You also understand how Business Central connects to:

Microsoft 365

Microsoft Power Platform

Dynamics 365

Skills at a glance
Set up Business Central (15–20%)

Configure financials (30–35%)

Configure sales and purchasing (15–20%)

Perform Business Central operations (30–35%)

Set up Business Central (15–20%)

Create and configure a company

Create a company in Business Central

Create a company by using Assisted Setup

Describe the use cases and capabilities of configuration packages

 Create a configuration worksheet

Create and use a configuration package

Create journal opening balances

Migrate data

Manage security

Create and manage user profiles

Set up a new user

Create and assign permission sets and permissions

Apply security filters

Manage user permissions by using security groups

Set up core functionality

Set up company information

Set up reports and configure report layouts

Set up and use job queues

Set up email accounts

Set up number series

Set up dimensions

Set up dimensions and dimension values

Set up global dimensions and shortcut dimensions

Set up default dimensions for master data

Set up blocking combinations of dimensions and dimension values

Describe the Dimension Correction Tool

Set up default dimensions for account types

Set up default dimension priorities

Manage approvals by using workflows
Set up native workflows

Set up a notification system

Set up users for approval and workflow user groups

Describe Business Central integrations with other products

Describe use cases for Microsoft 365 integration, including Microsoft Excel,
OneDrive, Outlook, Teams, and Word

Describe uses cases for Microsoft Power Platform integration

Configure financials (30–35%)

Set up Finance Management

Configure General Ledger setup

Configure accounting periods

Set up payment terms

Manage the chart of accounts

Set up general ledger account card

Create account categories and subcategories

Create financial reports based on the Account Categories field and statistical
accounts

Set up posting groups

Create specific posting groups including bank, customer, vendor, and inventory
posting groups

Create general posting groups

Configure General Posting Setup

Configure Inventory Posting Setup

Set up journals and bank accounts
Set up bank accounts

Create journal templates, including no. series

Create batches

Implement recurring journals

Set up accounts payables

Create vendor accounts, including payment terms, vendor bank accounts, and
related records

Configure Purchases & Payables Setup

Set up payment journals

Describe the relationship between vendors, vendor ledger entries, and detailed
vendor ledger entries

Set up accounts receivables

Create customer accounts

Configure Sales & Receivables Setup

Set up cash receipt journals

Set up payment registration

Configure customer payment methods

Describe the relationship between customers, customer ledger entries, and

detailed customer ledger entries

Configure sales and purchasing (15–20%)

Set up inventory

Configure inventory set up

Manage items, including item categories, item attributes, and units of measure
 Create locations

Describe the relationship between items, item ledger entries, and value entries

Differentiate between costing methods

Configure master data for sales and purchasing

Configure core customer settings including shipping agents, locations, and
shipping addresses

Configure core vendor settings including order address, lead time, and locations

Configure pricing and discounts

Manage vendor purchase prices

Manage purchase line and invoice discounts

Manage customer sales prices

Manage sales line and invoice discounts

Perform Business Central operations (30–35%)

Perform basic tasks in Business Central

Differentiate between designing, customizing, and personalizing pages

Customize pages

Apply and save filters

Find documents and related entries

Use the Inspect pages and data feature

Perform data updates by using the Edit in Excel feature

Attach and share files by using Microsoft OneDrive

Describe and analyze telemetry

Process purchases
 Manage quotations

Create a purchase order

Receive items for a purchase order

Describe the over-receipt feature

Undo a receipt

Create a posted invoice from a purchase order

Configure recurring purchase lines

Manage blanket purchase orders

Process sales
Manage quotations

Convert a sales quote into a sales order or sales invoice

Analyze item availability

Ship items for a sales order

Undo shipments

Create a sales invoice from a sales order

Configure recurring sales lines

Manage blanket sales orders

Process financial documents

Process purchase invoices

Process purchase credit memos

Process sales invoices

Process sales credit memos

Combine sales shipments into a single sales invoice

Combine purchase receipts into a single purchase invoice

 Correct a posted purchase invoice

Correct a posted sales invoice

Release and reopen documents

Process prepayment invoices for purchases and sales

Process payments and journals

Process payments by using payment journals

Process receipts by using the cash receipt journal

Process payment registrations

Apply ledger entries and undo applied entries

Reverse posted journals

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Microsoft Dynamics 365 Business Central

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to March 25, Skill area as of March 25, 2024 Change
2024

Audience profile Minor

Set up Business Central Set up Business Central % of exam

decreased

Create and configure a company Create and configure a company Minor

Manage security Manage security Minor

Set up core functionality Set up core functionality Minor

Set up dimensions Set up dimensions Major

Manage approvals by using Manage approvals by using workflows Minor

workflows

Describe Business Central integrations Added

with other products

Configure financials Configure financials No % change

Set up Finance Management Set up Finance Management Minor

Manage the chart of accounts Manage the chart of accounts Major

Set up posting groups Set up posting groups Minor

Set up journals and bank accounts Set up journals and bank accounts Minor

Set up accounts payables Set up accounts payables Minor

Set up accounts receivables Set up accounts receivables Minor

Configure sales and purchasing Configure sales and purchasing No % change

Set up inventory Set up inventory Minor

Configure master data for sales Configure master data for sales and No change
and purchasing purchasing

Configure pricing and discounts Configure pricing and discounts No change

 Skill area prior to March 25, Skill area as of March 25, 2024 Change
2024

Perform Business Central Perform Business Central operations % of exam

operations increased

Perform basic tasks in Business Perform basic tasks in Business Central Minor
Central

Process purchases Process purchases Minor

Process sales Process sales Minor

Process financial documents Process financial documents No change

Process payments and journals Process payments and journals Minor

Skills measured prior to March 25, 2024

Audience profile
Candidates for this exam are functional consultants who implement core application
setup processes for small and medium businesses. They configure the application in
collaboration with the implementation team to provide the business with manageability
and ease of use.

Candidates implement and configure Microsoft Dynamics 365 Business Central including
setting up core functionality and modules and migrating data to Business Central. They
have applied knowledge of meeting business needs by specializing in one or more
feature sets of Business Central.

Candidates may configure role centers including adapting insights, cues, action tiles,
reports, and charts. This includes a basic understanding of financial management, sales,
purchasing, and inventory. They also understand how Business Central connects to
Microsoft 365, Power Platform, and Dynamics 365.

Set up Business Central (20–25%)

Configure financials (30–35%)

Configure sales and purchasing (15–20%)

Perform Business Central operations (25–30%)

Set up Business Central (20–25%)

Create and configure a company
Create a company in the on-premises and cloud-based versions of Business
Central

Create a company by using Assisted Setup to copy data from an existing company

Describe the use cases and capabilities of RapidStart Services

Create a configuration worksheet

Create and use a configuration package

Create journal opening balances

Manage security
Create and manage user profiles

Set up a new user and user groups

Create and assign permission sets and permissions

Apply security filters

Set up core functionality

Set up company information

Set up printers for on-premises and cloud-based installations

Set up reports and custom report layouts

Set up and use job queues

Set up email accounts

Set up number series

Set up dimensions
Set up dimensions and dimension values

Set up global dimensions and shortcut dimensions

Set up dimensions to master data

 Set up blocking combinations of dimensions and dimension values

Describe the Dimension Correction Tool

Manage approvals by using workflows

Set up native workflows

Set up a notification system

Set up approvals

Configure financials (30–35%)

Set up Finance Management

Configure General Ledger setup

Configure accounting periods

Manage the chart of accounts

Set up G/L Account Card

Create account categories and subcategories

Describe filtering on Chart of Accounts for finance reporting

Set up posting groups

Create specific posting groups including bank, customer, vendor, and inventory
posting groups

Create general posting groups

Configure General Posting Setup

Set up journals and bank accounts

Set up bank accounts

Create journal templates

Create batches
 Implement recurring journals

Set up accounts payables

Create vendor accounts including payment terms, vendor bank accounts, and
related records

Set up payment information for vendors

Configure Purchases & Payables Setup

Set up payment journals

Describe the relationship between vendors, vendor ledger entries, and detailed
vendor ledger entries

Set up accounts receivables

Create customer accounts

Configure Sales & Receivables Setup

Set up cash receipt journals

Set up payment registration

Configure customer payment methods

Describe the relationship between customers, customer ledger entries, and

detailed customer ledger entries

Consolidate customer and vendor balances

Configure sales and purchasing (15–20%)

Set up inventory

Configure inventory set up

Manage items

Create locations

Describe the relationship between items, item ledger entries, and value entries
 Differentiate between costing methods

Configure master data for sales and purchasing

Configure core customer settings including shipping agents, locations, and
shipping addresses

Configure core vendor settings including order address, lead time, and locations

Configure pricing and discounts

Manage vendor purchase prices

Manage purchase line and invoice discounts

Manage customer sales prices

Manage sales line and invoice discounts

Perform Business Central operations (25–30%)

Perform basic tasks in Business Central

Differentiate between designing, customizing, and personalizing pages

Customize pages

Apply and save filters

Find documents and related entries

Use the Inspect pages and data feature

Perform data updates by using the Edit in Excel feature

Attach and share files by using OneDrive

Process purchases

Manage quotations

Create a purchase order

Receive items for a purchase order

 Describe the over-receipt feature

Undo a receipt

Create a posted invoice from a purchase order

Configure recurring purchase lines

Process sales

Manage quotation

Convert a sales quote into a sales order or sales invoice

Analyze item availability

Ship items for a sales order

Undo shipments

Create a sales invoice from a sales order

Configure recurring sales lines

Process financial documents

Process purchase invoices

Process purchase credit memos

Process sales invoices

Process sales credit memos

Combine sales shipments into a single sales invoice

Combine purchase receipts into a single purchase invoice

Correct a posted purchase invoice

Correct a posted sales invoice

Release and reopen documents

Process prepayment invoices for purchases and sales

Process payments and journals

Process payments by using payment journals

Process receipts by using the cash receipts journal

Create bank deposits

Process payment registrations

Apply ledger entries and undo applied entries

Reverse posted journals

Study guide for Exam MB-820:
Microsoft Dynamics 365 Business
Central Developer
Article • 09/18/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

About the exam

Languages
Some exams are localized into other languages. You can find these in the Schedule
Exam section of the Exam Details webpage. If the exam isn’t available in your preferred
language, you can request an additional 30 minutes to complete the exam.
Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of September 18, 2024

Audience profile
As a Microsoft Dynamics 365 Business Central developer, you’re responsible for
designing, developing, testing, and maintaining solutions based on Dynamics 365
Business Central. In this role, you develop apps that extend Business Central, including
customizing or adding extra functionality. You also integrate Business Central with other
applications, such as Microsoft Power Platform products. Plus, you need to ensure that
data remains current during an upgrade process.

As a Business Central developer, you’re responsible for troubleshooting and debugging

issues in the system. This may involve:

Identifying the root cause of a problem.

Fixing bugs.

Testing the solution to ensure that it works as expected.

You may be required to optimize the performance of the system by:

Identifying bottlenecks.

Improving code quality.

You must have applied knowledge of Business Central and the application language
(AL), the development environment, and other tools to develop extensions for it. You
need some knowledge of how to install and upgrade the system. You should also
understand:

Industry terminology.

The Business Central role in relationship to Microsoft 365 and Dynamics 365.
As a developer, you should have knowledge of:

AppSource, Business Central–related technologies, frameworks, and services to

build solutions.

Technologies for application lifecycle management (ALM), including source control

management (SCM) and continuous integration and continuous delivery (CI/CD).

Skills at a glance
Describe Business Central (10–15%)

Install, develop, and deploy for Business Central (10–15%)

Develop by using AL objects (35–40%)

Develop by using AL (15–20%)

Work with development tools (10–15%)

Integrate Business Central with other applications (10–15%)

Describe Business Central (10–15%)

Describe the Business Central architecture

Describe the components and capabilities of Business Central

Describe the core solution and extensions approach for Business Central

Describe the update lifecycle for customizations of Business Central

Differentiate Business Central online and Business Central on-premises features

Describe Business Central apps

Differentiate between the base app and the system app

Describe the functionality of apps

Describe the process of bringing an app to AppSource

Install, develop, and deploy for Business Central (10–15%)

Install and configure a Business Central development environment
Describe the development environment for Business Central

Install and configure the development environment

Manage JSON configuration files

Manage multiple AL extensions in one workspace

Create, debug, and deploy an extension in Business Central

Debug an extension with Visual Studio Code

Deploy an extension

Create or modify a Business Central extension in Visual Studio Code

Manage multilanguage development

Maintain extensions

Develop by using AL objects (35–40%)

Build and extend tables and pages in Business Central

Develop Role Center pages

Identify different page types

Build and extend page objects

Build and extend tables

Build and extend enums

Build and extend reports

Substitute a report

Create a report layout

Create document reports

Design the data model of a report

 Implement multilanguage in reports

Use report triggers, functions, and processing-only reports

Develop the report request page

Design and create an XMLport

Configure different XMLport properties

Configure nodes and their properties

Use XMLports in AL code

Develop codeunits

Create and access codeunits

Use events and triggers

Implement interfaces

Create installation and upgrade codeunits

Create entitlement and permission set objects

Create and extend permission sets

Override entitlements with inherent permissions

Troubleshoot permission sets

Create queries in Business Central

Link and join data items

Apply filters in query objects

Use queries instead of record variables

Aggregate data in query objects

Use a query to create a report

Develop by using AL (15–20%)

Customize the UI experience, and implement onboarding
techniques

Create profiles in AL

Use and create views in AL

Develop the UI by using the user assistance model

Integrate assisted setup

Create teaching tips and in-app tours to onboard users

Create an onboarding checklist

Describe the essential development standards

Implement the data process model in Business Central

Define the different functional table types and characteristics

Use document standards in Business Central

Implement master data standards and design patterns

Use AL to extend Business Central

Create custom procedures

Use data types in code

Manage files

Manipulate data by using code

Describe the basics of the AL

Use the different types of expressions

Use AL built-in functions and AL statements

Work with variables and define them in AL code

Manage errors

Use access modifiers to limit access

Work with development tools (10–15%)

Implement semiautomated test processes, and run standard

Business Central tests

Test applications in Business Central

Install and run the Test Toolkit

Develop test codeunits and procedures

Manage and analyze telemetry

Monitor and analyze telemetry

Configure telemetry

Create custom telemetry signals

Integrate Business Central with other applications (10–

15%)

Access Representational State Transfer (REST) services from within

Business Central

Use the different HTTP classes and their functions

Get data from and send data to an external REST service

Use and read JSON

Implement APIs

Create and work with APIs

Manage UI interaction when working with web services

Use Read Scale-Out to improve performance

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

AL for Business Central documentation
Business Central documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to September 18, 2024 Skill area as of September 18, 2024 Change

Design and create an XMLport Design and create an XMLport Minor

Work with entitlement and permission set Create entitlement and permission set Minor
objects objects

Use AL to extend Business Central Use AL to extend Business Central Minor

Study guide for Exam MB-910: Microsoft
Dynamics 365 Fundamentals (CRM)
Article • 11/18/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of December 17, 2024

Audience profile
As a candidate for this exam, you aspire to understand how customer engagement apps
for Dynamics 365 can be used to:

Unify profiles and tailor targeted, personalized customer journeys by using

Dynamics 365 Customer Insights apps.

Efficiently assist users through the complete sales order lifecycle by using
Dynamics 365 Sales.

Assist agents with case management through the complete customer support
lifecycle by using Dynamics 365 Customer Service.

Schedule and complete work orders by using Dynamics 365 Field Service.

Evaluate how Microsoft 365 Copilot can assist with each of these.

The exam is intended for you if you’re seeking to start your journey using Dynamics 365
customer engagement solutions.

You can use this exam to prepare for role-based or specialty certifications, but it’s not a
prerequisite for any of them.

Skills at a glance
 Describe Dynamics 365 Customer Insights (15–20%)

Describe Dynamics 365 Sales (20–25%)

Describe Dynamics 365 Customer Service (20–25%)

Describe Dynamics 365 Field Service (15–20%)

Explore the core capabilities of customer engagement apps in Dynamics 365 (15–
20%)

Describe Dynamics 365 Customer Insights (15–20%)

Explore Customer Insights - Journeys

Describe use cases for Customer Insights - Journeys

Describe lead generation and qualification

Describe use cases for marketing forms

Describe how to target customers by using segments

Describe email marketing

Describe customer journeys

Describe event management features and capabilities

Describe how to use Microsoft 365 Copilot with Customer Insights - Journeys

Describe Customer Insights - Data

Describe use cases of and capabilities for Customer Insights – Data

Describe unified customer profiles

Describe measures, segments, and predictions

Describe Dynamics 365 Sales (20–25%)

Explore Sales
Describe use cases for Sales
 Describe leads and the process for qualifying leads

Describe the opportunity management process

Describe the quote lifecycle

Describe the order management and invoice management processes

Describe use cases for guided selling including business process flows

Describe the product catalog, prices list, and unit groups

Describe Microsoft 365 Copilot in Sales

Describe the Sales accelerator

Describe Sales capabilities and related apps

Describe sales pipeline and forecasting concepts

Describe use cases for and capabilities of Sales Insights features

Describe use cases for and capabilities of LinkedIn Sales Insights

Describe use cases for the Dynamics 365 Sales mobile app

Describe Microsoft 365 Copilot for Sales

Describe Dynamics 365 Customer Service (20–25%)

Explore Customer Service

Describe use cases for Customer Service

Describe the functionality for workload management, including cases, basic

routing rulesets (basic queues), Unified Routing, and the inbox for agents

Describe knowledge management in Customer Service

Describe the case lifecycle including service-level agreements (SLAs) and

entitlements

Describe use cases for Copilot in Customer Service

Describe Customer Service capabilities and related apps

 Describe Omnichannel for Customer Service

Describe reporting and data visualization options in Customer Service

Describe use cases for agent productivity tools

Describe Dynamics 365 Field Service (15–20%)

Explore Field Service

Describe use cases for Field Service

Describe the work order lifecycle

Describe inspections in Field Service

Describe the Field Service mobile app

Describe use cases of Copilot in Field Service

Describe capabilities related to Field Service

Describe resource management and scheduling processes

Describe asset management and customer assets

Describe Connected Field Service for Dynamics 365

Explore the core capabilities of customer engagement

apps in Dynamics 365 (15–20%)

Describe the foundations of customer engagement apps

Describe customer engagement apps

Describe Microsoft Power Platform as it relates to customer engagement apps

Describe Microsoft Dataverse as the foundation for customer engagement apps

Navigate to and within customer engagement apps

Describe capabilities of Microsoft 365 Copilot in the Dynamics 365 customer

engagement apps
Describe shared activities and integration options in customer
engagement apps

Describe customers and activities

Describe search options and filter criteria

Describe reporting capabilities including dashboards, charts, and views

Describe Microsoft Teams integration

Describe Microsoft Outlook integration

Describe Microsoft Excel and Word integration

Describe Microsoft SharePoint integration

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Dynamics 365 Customer Insights - Journeys documentation
Dynamics 365 Sales documentation
Microsoft Dynamics 365 Customer Service documentation
User guide for Dynamics 365 Field Service (contains video)

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video What to expect on your Microsoft Fundamentals exam

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to December 17, 2024 Skill area as of December 17, 2024 Change

Audience profile Minor

Describe Dynamics 365 Customer Describe Dynamics 365 Customer No %

Insights Insights change

Explore Customer Insights - Journeys Explore Customer Insights - Journeys Minor

Describe Dynamics 365 Sales Describe Dynamics 365 Sales No %

change

Explore Sales Explore Sales Minor

Describe Sales capabilities and related Describe Sales capabilities and related Minor
apps apps

Describe Dynamics 365 Customer Describe Dynamics 365 Customer No %

Service Service change

Explore Customer Service Explore Customer Service Minor

Explore the core capabilities of Explore the core capabilities of No %

customer engagement apps in customer engagement apps in change
Dynamics 365 Dynamics 365

Describe the foundations of customer Describe the foundations of customer Minor

engagement apps engagement apps
Study guide for Exam MB-920:
Microsoft Dynamics 365 Fundamentals
(ERP)
Article • 11/22/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of December 23, 2024

Audience profile
This exam covers the features and capabilities of Dynamics 365 Finance and Dynamics
365 Supply Chain Management.

As a candidate for this exam, you aspire to understand how Finance and Supply Chain
Management can be used to:

Support the core financial model of an organization and its associated processes.

Support the business operations of an organization, including warehousing and

manufacturing.

Unify different business processes into one software solution.

Manage multiple legal entities within one business application.

Integrate with other applications within the Microsoft ecosystem.

This exam is intended for you if you’re seeking to start your journey using Finance and
Supply Chain Management solutions.

You can use this exam to prepare for role-based or specialty certifications, but it’s not a
prerequisite for any of them.
Skills at a glance
Describe Dynamics 365 Supply Chain Management (35–40%)

Describe Dynamics 365 Finance (30–35%)

Describe the core capabilities of the finance and operations apps (25–30%)

Describe Dynamics 365 Supply Chain Management (35–

40%)

Describe Supply Chain Management core capabilities

Describe use cases of Supply Chain Management

Describe products and released products

Describe product master records, product variants, and product dimensions

Describe pricing and discounts in relation to trade agreements

Describe intercompany capabilities

Describe the manufacturing process

Describe lean, discrete, and process manufacturing

Describe manufacturing strategies

Describe bills of materials (BOMs), formulas, routes, and operations as they relate
to production orders

Identify the production lifecycle stages

Describe shop floor management

Describe master planning and planning optimization

Describe inventory and warehousing capabilities

Describe costing methods

Describe on-hand inventory capabilities

Identify types of inventory journals

 Describe quality management capabilities

Describe use cases for Warehouse Management Systems (WMS)

Describe use cases for Transportation Management Systems (TMS)

Describe use cases for landed cost

Describe the sales and procurement processes

Describe the order-to-cash process

Describe the sales order creation process

Describe the fulfillment process, including inventory reservations and picking and
packing

Describe the procure-to-pay process

Describe purchase requisitions

Describe the purchase order creation process

Describe purchase order receipts

Describe Dynamics 365 Finance (30–35%)

Describe Finance core capabilities

Describe use cases of Finance

Describe organization and legal entities

Describe reporting currency and accounting currency

Describe tax capabilities

Describe cost accounting concepts

Describe general ledgers

Describe charts of accounts, including main accounts

Describe the concept of a fiscal calendar

Describe financial dimensions and dimension sets concepts

 Describe the accounting structure

Describe financial journal concepts

Describe periodic financial processes

Describe accounts payables and accounts receivables

Describe core accounts payable components, including vendors, purchase orders,
and vendor invoices

Describe vendor payments and settlements, including three-way matching

concepts

Describe core accounts receivable components, including customers, customer

invoices, and free text invoices

Describe credit management processes

Describe the collection process

Describe the concept of subscription billing

Describe expense management, fixed asset management, and

budgeting

Describe cash and bank management concepts

Describe expense management capabilities

Describe fixed asset management capabilities

Describe budgeting capabilities

Describe the core capabilities of the finance and

operations apps (25–30%)

Describe the finance and operations apps

Describe enterprise resource planning (ERP)

Describe the business value of Commerce

Describe the business value of Human Resources

 Describe the business value of Project Operations

Describe finance and operations apps use cases

Explore the finance and operations user interface

Describe reporting and integration capabilities

Describe built-in reporting capabilities, including workspaces

Describe options for analyzing data by using Power BI

Describe Microsoft Office 365 integration capabilities, including Microsoft Excel,

SharePoint, and Teams

Describe Microsoft Power Platform integration options

Describe common features

Describe security capabilities

Describe workflow capabilities

Describe the concept of batch jobs

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Dynamics 365 documentation and learning modules

Supply Chain Management
Finance
Commerce
Human Resources
Project Operations
 Study resources Links to learning and documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Dynamics Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone on Learn Shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to December 23, 2024 Skill area as of December 23, 2024 Change

Describe Dynamics 365 Supply Chain Describe Dynamics 365 Supply Chain No %
Management Management change

Describe the manufacturing process Describe the manufacturing process Minor

Describe Dynamics 365 Finance Describe Dynamics 365 Finance No %

change

Describe general ledgers Describe general ledgers Minor

Study guide for Exam MD-102: Endpoint
Administrator
Article • 07/15/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date
of September 17, 2024 provided. Study this list if you plan to take the exam AFTER that
date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to September 17, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score reports A score of 700 or greater is required to pass.

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can
request an accommodation.
 Useful links Description

Take a free Practice Assessment Test your skills with practice questions to help you prepare for
the exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of September 17, 2024

Audience profile
As a candidate for this exam, you have subject matter expertise managing devices and
client applications in a Microsoft 365 tenant by using Microsoft Intune. You’re
responsible for:

Implementing solutions for efficient deployment and management of endpoints

on various operating systems, platforms, and device types.
 Implementing and managing endpoints at scale by using Microsoft Intune,
Microsoft Intune Suite, Windows Autopilot, Microsoft Copilot for Security,
Microsoft Defender for Endpoint, Microsoft Entra ID, Azure Virtual Desktop, and
Windows 365.

Implementing identity, security, access, policies, updates, and apps for endpoints.

As an endpoint administrator, you collaborate with architects, Microsoft 365

administrators, security administrators, and other workload administrators to plan and
implement a modern workplace strategy that meets the business needs of an
organization.

You must have experience with Microsoft Entra ID and Microsoft 365 technologies,
including Intune, as well as strong skills and experience in deploying, configuring, and
maintaining Windows client and non-Windows devices.

Skills at a glance
Prepare infrastructure for devices (25–30%)

Manage and maintain devices (30–35%)

Manage applications (15–20%)

Protect devices (15–20%)

Prepare infrastructure for devices (25–30%)

Add devices to Microsoft Entra ID

Choose an appropriate device join type

Join devices to Microsoft Entra ID

Register devices to Microsoft Entra ID

Plan and implement groups for devices in Microsoft Entra ID

Enroll devices to Microsoft Intune

Configure enrollment settings

Configure automatic enrollment for Windows and bulk enrollment for iOS and
Android
 Configure enrollment profiles for Android devices, including fully managed,
dedicated, corporate owned, and work profile

Implement identity and compliance

Manage roles in Intune

Implement compliance policies for all supported device platforms by using Intune

Implement Conditional Access policies that require a compliance status

Configure Windows Hello for Business

Implement and manage Local Administrative Passwords Solution (LAPS) for

Microsoft Entra ID

Manage the membership of local groups on Windows devices by using Intune

Manage and maintain devices (30–35%)

Deploy and upgrade Windows clients by using cloud-based tools

Choose between Windows Autopilot and provisioning packages

Choose a Windows Autopilot deployment mode

Apply a device name template

Implement Windows client deployment by using Windows Autopilot

Create an Enrollment Status Page (ESP)

Plan and implement provisioning packages

Plan and implement device upgrades for Windows 11

Implement a Windows 365 cloud PC deployment

Plan and implement device configuration profiles

Create device configuration profiles for Windows devices, including importing
ADMX files

Create device configuration profiles for Android devices

 Create device configuration profiles for iOS devices

Create device configuration profiles for Mac OS devices

Create device configuration profiles for Enterprise multi-session devices

Target a profile by using filters

Implement Intune Suite add-on capabilities

Configure Endpoint Privilege Management

Manage applications by using the Enterprise App Catalog

Implement Microsoft Intune Advanced Analytics

Configure Microsoft Intune Remote Help

Identify use cases for Cloud PKI

Implement Microsoft Tunnel for MAM

Perform remote actions on devices

Sync, restart, retire, or wipe devices

Perform bulk remote actions

Update Windows Defender security intelligence

Rotate BitLocker recovery keys

Run a device query by using KQL

Manage applications (15–20%)

Deploy and update apps

Prepare applications for deployment by using Intune

Deploy apps by using Intune

Deploy Microsoft 365 Apps by using Intune

Configure policies for Office apps

 Deploy Microsoft 365 Apps as part of a Windows Autopilot deployment by using
the Microsoft Office Deployment Tool (ODT) or Office Customization Tool (OCT)

Manage Microsoft 365 Apps by using the Microsoft 365 Apps admin center

Deploy apps from platform-specific app stores by using Intune

Plan and implement app protection and app configuration policies

Plan and implement app protection policies

Implement Conditional Access policies for app protection policies

Plan and implement app configuration policies for managed apps and managed
devices

Protect devices (15–20%)

Configure endpoint security

Create antivirus policies

Create disk encryption policies

Create firewall policies

Configure Attack surface reduction policies

Plan and implement security baselines

Integrate Intune with Microsoft Defender for Endpoint

Onboard devices into Microsoft Defender for Endpoint

Manage device updates by using Intune

Plan for device updates

Create and manage update rings by using Intune

Create and manage update policies by using Intune, including iOS and Mac OS

Manage Android updates by using configuration profiles or firmware-over-the-air

(FOTA) deployments
 Configure Windows client delivery optimization by using Intune

Monitor updates

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Windows Documentation

Windows client documentation for IT Pros
Configure Windows client
Windows client deployment resources and documentation
Manage Windows client
Windows security
Windows Autopilot documentation
Microsoft Intune documentation
Microsoft Endpoint Manager documentation
Windows application management

Ask a question Microsoft Q&A | Microsoft Docs

Get community Windows - Microsoft Tech Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.
 ﾉ Expand table

Skill area prior to September 17, 2024 Skill area as of September 17, 2024 Change

Audience profile Major

Deploy Windows client Deleted

Prepare for a Windows client deployment Deleted

Plan and implement Windows client Removed

deployment by using Windows Autopilot

Configure remote management Deleted

Prepare infrastructure for devices New

Add devices to Microsoft Entra ID New

Enroll devices to Microsoft Intune New

Implement identity and compliance Added

Manage identity and compliance Deleted

Manage identity Removed

Implement compliance policies for all Removed

supported device platforms by using Intune

Manage and maintain devices Added

Deploy and upgrade Windows clients Added

by using cloud-based tools

Plan and implement device Added

configuration profiles

Implement Intune Suite add-on New

capabilities

Perform remote actions on devices New

Manage, maintain, and protect devices Removed

Manage device lifecycle in Intune Deleted

Manage device configuration for all Removed

supported device platforms by using Intune

Monitor devices Deleted

 Skill area prior to September 17, 2024 Skill area as of September 17, 2024 Change

Manage device updates for all supported Removed

device platforms by using Intune

Implement endpoint protection for all Removed

supported device platforms

Manage applications Added

Deploy and update apps Added

Plan and implement app protection Added

and app configuration policies

Manage applications Removed

Deploy and update apps for all supported Removed

device platforms

Plan and implement app protection and app Removed

configuration policies

Protect devices New

Configure endpoint security Added

Manage device updates by using Added

Intune

Skills measured prior to September 17, 2024

Audience profile
As a candidate for this exam, you have subject matter expertise deploying, configuring,
protecting, managing, and monitoring devices and client applications in a Microsoft 365
environment. You’re responsible for:

Managing identity, security, access, policies, updates, and apps for endpoints.

Implementing solutions for efficient deployment and management of endpoints

on various operating systems, platforms, and device types.

Implementing and managing endpoints at scale by using Microsoft Intune,

Windows 365, Windows Autopilot, Microsoft Defender for Endpoint, and Microsoft
Entra ID.
As an endpoint administrator, you collaborate with architects, Microsoft 365
administrators, security administrators, and other workload administrators to plan and
implement a modern workplace strategy that meets the business needs of an
organization.

You must have experience with Microsoft Entra ID and Microsoft 365 technologies,
including Intune, as well as strong skills and experience in deploying, configuring, and
maintaining Windows client and non-Windows devices.

Skills at a glance
Deploy Windows client (20–25%)

Manage identity and compliance (15–20%)

Manage, maintain, and protect devices (40–45%)

Manage applications (15–20%)

Deploy Windows client (20–25%)

Prepare for a Windows client deployment

Select a deployment tool based on requirements

Choose between migrate and rebuild

Choose an imaging and/or provisioning strategy

Select a Windows edition based on requirements

Implement subscription-based activation

Deploy Windows 365

Plan and implement a Windows client deployment by using

Windows Autopilot
Configure device registration for Autopilot

Create, validate, and assign deployment profiles

Set up the Enrollment Status Page (ESP)

 Deploy Windows devices by using Autopilot

Troubleshoot an Autopilot deployment

Configure remote management

Configure Remote Help in Intune

Configure Remote Desktop on a Windows client

Configure the Windows Admin Center

Configure PowerShell remoting and Windows Remote Management (WinRM)

Manage identity and compliance (15–20%)

Manage identity
Implement user authentication on Windows devices, including Windows Hello for
Business, passwordless, and tokens

Manage role-based access control (RBAC) for Intune

Register devices in and join devices to Microsoft Entra

Implement the Intune Connector for Active Directory

Manage the membership of local groups on Windows devices

Implement and manage Local Administrative Passwords Solution (LAPS) for

Microsoft Entra

Implement compliance policies for all supported device platforms

by using Intune
Specify compliance policies to meet requirements

Implement compliance policies

Implement Conditional Access policies that require a compliance status

Manage notifications for compliance policies

Monitor device compliance

 Troubleshoot compliance policies

Manage, maintain, and protect devices (40–45%)

Manage the device lifecycle in Intune

Configure enrollment settings

Configure automatic and bulk enrollment, including Windows, iOS, and Android

Configure policy sets

Restart, retire, or wipe devices

Manage device configuration for all supported device platforms by

using Intune
Specify configuration profiles to meet requirements

Implement configuration profiles

Monitor and troubleshoot configuration profiles

Configure and implement Windows kiosk mode

Configure and implement profiles on Android devices, including fully managed,

dedicated, corporate owned, and work profile

Plan and implement Microsoft Tunnel for Intune

Monitor devices

Monitor devices by using Intune

Monitor devices by using Azure Monitor

Analyze and respond to issues identified in Endpoint analytics and Adoption Score

Manage device updates for all supported device platforms by using

Intune

Plan for device updates

Create and manage update policies by using Intune

 Manage Android updates by using configuration profiles

Monitor updates

Troubleshoot updates in Intune

Configure Windows client delivery optimization by using Intune

Create and manage update rings by using Intune

Implement endpoint protection for all supported device platforms

Implement and manage security baselines in Intune

Create and manage configuration policies for Endpoint security including antivirus,
encryption, firewall, endpoint detection and response (EDR), and attack surface
reduction (ASR)

Onboard devices to Microsoft Defender for Endpoint

Implement automated response capabilities in Microsoft Defender for Endpoint

Review and respond to device issues identified in the Microsoft Defender

Vulnerability Management dashboard

Manage applications (15–20%)

Deploy and update apps for all supported device platforms

Deploy apps by using Intune

Configure Microsoft 365 Apps deployment by using the Microsoft Office

Deployment Tool or Office Customization Tool (OCT)

Manage Microsoft 365 Apps by using the Microsoft 365 Apps admin center

Deploy Microsoft 365 Apps by using Intune

Configure policies for Office apps by using Group Policy or Intune

Deploy apps from platform-specific app stores by using Intune

Plan and implement app protection and app configuration policies

Plan and implement app protection policies for iOS and Android
Manage app protection policies

Implement Conditional Access policies for app protection policies

Plan and implement app configuration policies for managed apps and managed
devices

Manage app configuration policies

Study guide for Exam MS-102: Microsoft
365 Administrator
Article • 06/17/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of July 15, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to July 15, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows you
to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
 Useful links Description

Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of July 15, 2024

Audience profile
If you’re an administrator who deploys and manages Microsoft 365 and performs
Microsoft 365 tenant-level implementation and administration of cloud and hybrid
environments, this exam is designed for you.

As a Microsoft 365 administrator, you:

Function as the integrating hub for all Microsoft 365 workloads.

Coordinate across multiple Microsoft 365 workloads.

 Work with architects and other administrators responsible for workloads,
infrastructure, identity, security, compliance, endpoints, and applications.

As a candidate for this exam, you have functional experience with all Microsoft 365
workloads and Microsoft Entra ID and have administered at least one of these. You
should also have a working knowledge of the following:

Networking

Server administration

DNS

PowerShell

Skills at a glance
Deploy and manage a Microsoft 365 tenant (15–20%)

Implement and manage Microsoft Entra identity and access (25–30%)

Manage security and threats by using Microsoft Defender XDR (35–40%)

Manage compliance by using Microsoft Purview (15–20%)

Deploy and manage a Microsoft 365 tenant (15–20%)

Implement and manage a Microsoft 365 tenant

Create a tenant

Implement and manage domains

Configure org settings, including Security & privacy and Organizational profile

Identify and respond to service health issues

Configure notifications in service health

Configure and review Network connectivity insights

Monitor adoption and usage

Configure and manage Microsoft 365 Backup

Manage users and groups
Create and manage users in Microsoft Entra, including external users and guests

Create and manage contacts in the Microsoft 365 admin center

Create and manage groups, including Microsoft 365 groups and shared mailboxes

Manage and monitor Microsoft 365 licenses, including group-based licensing

Perform bulk user management, including PowerShell

Manage roles and role groups

Implement and manage built-in roles in Microsoft 365 and Microsoft Entra

Implement and manage custom roles in Microsoft Entra admin center

Manage role groups in Microsoft Defender XDR, Microsoft Purview, and Microsoft
365 workloads

Manage delegation by using administrative units

Manage roles in Microsoft Entra privileged identity management

Implement and manage Microsoft Entra identity and

access (25–30%)

Implement and manage identity synchronization with Microsoft

Entra tenant
Prepare for identity synchronization by using IdFix

Implement and manage directory synchronization by using Microsoft Entra

Connect cloud sync

Implement and manage directory synchronization by using Microsoft Entra

Connect

Monitor synchronization by using Microsoft Entra Connect Health

Troubleshoot synchronization, including Microsoft Entra Connect and Microsoft

Entra Connect cloud sync
Implement and manage authentication
Implement and manage authentication methods

Implement and manage self-service password reset (SSPR)

Implement and manage Microsoft Entra Password Protection

Investigate and resolve authentication issues

Implement and manage secure access

Plan for identity protection

Implement and manage Microsoft Entra ID Protection

Plan Conditional Access policies

Implement and manage Conditional Access policies

Implement and manage multi-factor authentication (MFA) by using conditional

access policies

Manage security and threats by using Microsoft Defender

XDR (35–40%)

Review and respond to security reports and alerts generated by

Microsoft Defender XDR

Review and take actions to improve the Microsoft Secure Score

Review and respond to security incidents and alerts

Review and respond to issues identified in security and compliance reports

Review and respond to threats identified in threat analytics

Implement and manage email and collaboration protection by

using Microsoft Defender for Office 365
Implement policies and rules in Defender for Office 365

Review and respond to threats identified in Defender for Office 365, including
threats and investigations
 Create and run campaigns, such as attack simulation

Unblock users

Implement and manage endpoint protection by using Microsoft

Defender for Endpoint
Onboard devices to Defender for Endpoint

Configure endpoint settings

Review and respond to endpoint vulnerabilities

Review and respond to risks identified in the Microsoft Defender Vulnerability

Management dashboard

Implement, and manage Microsoft Defender for Cloud Apps

Configure the app connector for Microsoft 365

Configure Microsoft Defender for Cloud Apps policies

Review and respond to Microsoft Defender for Cloud Apps alerts

Interpret activity log

Configure Cloud App Discovery

Review and respond to issues identified in Cloud App Discovery

Manage compliance by using Microsoft Purview (15–20%)

Implement Microsoft Purview information protection and data

lifecycle management
Implement and manage sensitive information types by using keywords, keyword
lists, or regular expressions

Implement retention labels, retention label policies, and retention policies

Implement sensitivity labels and sensitivity label policies

Monitor label usage by using Content explorer, Activity explorer, and label reports
Implement Microsoft Purview data loss prevention (DLP)
Configure DLP policies for Exchange, SharePoint, OneDrive, and Teams

Configure Endpoint DLP

Review and respond to DLP alerts, events, and reports

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft 365 documentation

Microsoft 365 admin center help
Tenant management for Microsoft 365 for enterprise
Microsoft Entra ID documentation
Microsoft Defender products and services
Microsoft Endpoint Configuration Manager documentation
Microsoft Purview compliance documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft 365 - Microsoft Tech Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.
 ﾉ Expand table

Skill area prior to July 15, 2024 Skill area as of July 15, 2024 Change

Audience profile No change

Deploy and manage a Microsoft 365 Deploy and manage a Microsoft 365 % of the
tenants tenant exam
decreased

Implement and manage a Microsoft Implement and manage a Microsoft Major

365 tenant 365 tenant

Manage users and groups Manage users and groups Minor

Manage roles in Microsoft 365 Manage roles and role groups Minor

Implement and manage Microsoft Implement and manage Microsoft No change

Entra identity and access Entra identity and access

Implement and manage identity Implement and manage identity Minor

synchronization with Microsoft Entra synchronization with Microsoft Entra
tenant tenant

Implement and manage authentication Implement and manage authentication Minor

Implement and manage secure access Implement and manage secure access Minor

Manage security and threats by using Manage security and threats by using % of the
Microsoft Defender XDR Microsoft Defender XDR exam
increased

Manage security reports and alerts by Manage security reports and alerts by Minor
using the Microsoft Defender portal using the Microsoft Defender portal

Implement and manage email and Implement and manage email and Minor
collaboration protection by using collaboration protection by using
Microsoft Defender for Office 365 Microsoft Defender for Office 365

Implement and manage endpoint Implement and manage endpoint Minor

protection by using Microsoft protection by using Microsoft
Defender for Endpoint Defender for Endpoint

Implement, and manage Microsoft New

Defender for Cloud Apps

Manage compliance by using Manage compliance by using No change

Microsoft Purview Microsoft Purview

Implement Microsoft Purview Implement Microsoft Purview Minor

Information Protection and Data information protection and data
Lifecycle Management lifecycle management
 Skill area prior to July 15, 2024 Skill area as of July 15, 2024 Change

Implement Microsoft Purview Data Implement Microsoft Purview data loss Minor
Loss Prevention (DLP) prevention (DLP)

Skills measured prior to July 15, 2024

Audience profile
If you’re an administrator who deploys and manages Microsoft 365 and performs
Microsoft 365 tenant-level implementation and administration of cloud and hybrid
environments, this exam is designed for you.

As a Microsoft 365 administrator, you:

Function as the integrating hub for all Microsoft 365 workloads.

Coordinate across multiple Microsoft 365 workloads.

Work with architects and other administrators responsible for workloads,

infrastructure, identity, security, compliance, endpoints, and applications.

As a candidate for this exam, you have functional experience with all Microsoft 365
workloads and Microsoft Entra ID and have administered at least one of these. You
should also have a working knowledge of the following:

Networking

Server administration

DNS

PowerShell

Skills at a glance
Deploy and manage a Microsoft 365 tenant (25–30%)

Implement and manage Microsoft Entra identity and access (25–30%)

Manage security and threats by using Microsoft Defender XDR (25–30%)

Manage compliance by using Microsoft Purview (15–20%)

Deploy and manage a Microsoft 365 tenant (25–30%)

Implement and manage a Microsoft 365 tenant

Create a tenant

Implement and manage domains

Configure organizational settings, including security, privacy, and profile

Identify and respond to service health issues

Configure notifications in service health

Monitor adoption and usage

Manage users and groups

Create and manage users

Create and manage guest users

Create and manage contacts

Create and manage groups, including Microsoft 365 groups

Manage and monitor Microsoft 365 license allocations

Perform bulk user management, including PowerShell

Manage roles in Microsoft 365

Manage roles in Microsoft 365 and Microsoft Entra

Manage role groups for Microsoft Defender XDR, Microsoft Purview, and Microsoft
365 workloads

Manage delegation by using administrative units

Implement privileged identity management for Microsoft Entra roles

Implement and manage Microsoft Entra identity and

access (25–30%)
Implement and manage identity synchronization with Microsoft
Entra tenant

Prepare for identity synchronization by using IdFix

Implement and manage directory synchronization by using Microsoft Entra

Connect cloud sync

Implement and manage directory synchronization by using Microsoft Entra

Connect

Monitor synchronization by using Microsoft Entra Connect Health

Troubleshoot synchronization, including Microsoft Entra Connect and Microsoft

Entra Connect cloud sync

Implement and manage authentication

Implement and manage authentication methods, including Windows Hello for
Business, passwordless, tokens, and the Microsoft Authenticator app

Implement and manage self-service password reset (SSPR)

Implement and manage Microsoft Entra Password Protection

Implement and manage multi-factor authentication (MFA)

Investigate and resolve authentication issues

Implement and manage secure access

Plan for identity protection

Implement and manage Microsoft Entra ID Protection

Plan Conditional Access policies

Implement and manage Conditional Access policies

Manage security and threats by using Microsoft Defender

XDR (25–30%)

Manage security reports and alerts by using the Microsoft

Defender portal
 Review and take actions to improve the Microsoft Secure Score in the Microsoft
Defender portal

Review and respond to security incidents and alerts in Microsoft Defender XDR

Review and respond to issues identified in security and compliance reports in

Microsoft Defender XDR

Review and respond to threats identified in threat analytics

Implement and manage email and collaboration protection by

using Microsoft Defender for Office 365

Implement policies and rules in Defender for Office 365

Review and respond to threats identified in Defender for Office 365, including
threats and investigations

Create and run campaigns, such as attack simulation

Unblock users

Implement and manage endpoint protection by using Microsoft

Defender for Endpoint
Onboard devices to Defender for Endpoint

Configure Defender for Endpoint settings

Review and respond to endpoint vulnerabilities

Review and respond to risks identified in the Microsoft Defender Vulnerability

Management dashboard

Manage compliance by using Microsoft Purview (15–20%)

Implement Microsoft Purview information protection and data

lifecycle management
Implement and manage sensitive info types by using keywords, keyword lists, or
regular expressions

Implement retention labels, retention label policies, and retention policies

 Implement sensitivity labels and sensitivity label policies

Implement Microsoft Purview data loss prevention (DLP)

Implement DLP for workloads

Implement Endpoint DLP

Review and respond to DLP alerts, events, and reports

Study guide for Exam MS-700:
Managing Microsoft Teams
Article • 10/17/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 28, 2024

Audience profile
As a Microsoft Teams administrator, you manage and maintain internal and external
collaboration and communication solutions using Teams and Microsoft 365.

You’re responsible for configuring and managing teams, channels, chat, apps, calling,
meetings, and events. You manage:

Phone numbers and services for Teams Phone.

Operational aspects of Teams clients and devices.

You collaborate with owners of other areas, including:

Networking

Identity

Licensing

Information management

User adoption

Security

Compliance
You work with collaboration and communication system engineers to implement Teams
device scenarios. You plan and implement governance, security, and compliance for
Teams.

As a candidate for this exam, you should have a working knowledge of Microsoft 365
services, including:

Microsoft 365 groups

Microsoft SharePoint

OneDrive

Microsoft Exchange

Microsoft Defender XDR

Microsoft Purview

Microsoft Entra ID

You should understand the options for integrating and extending Teams with:

Microsoft Copilot for Microsoft 365

Microsoft Viva

Power Platform

Third-party apps

Custom apps

Skills at a glance
Configure and manage a Teams environment (40–45%)

Manage teams, channels, chats, and apps (20–25%)

Manage meetings and calling (15–20%)

Monitor, report on, and troubleshoot Teams (15–20%)

Configure and manage a Teams environment (40–45%)

Plan and configure network settings for Teams

 Calculate network bandwidth capacity for Teams voice, video, meetings, and events

Analyze network impact by using Network planner

Specify network ports and protocols used by Teams

Specify optimal network architecture for Teams, including Microsoft eCDN

Assess network readiness and connectivity by using the Microsoft Teams Network
Assessment Tool and Microsoft 365 network connectivity test tool

Manage security and compliance settings for Teams

Identify licensing requirements for security and compliance features

Specify security and compliance alert policies for Teams

Choose appropriate Teams administrator roles

Plan and configure Enhanced encryption policies

Plan and configure threat policies in Microsoft Defender XDR

Specify retention policies

Specify sensitivity labels and policies, including Teams meeting policies

Specify data loss prevention (DLP) policies

Specify Conditional Access policies for Teams

Specify information barrier (IB) policies

Identify appropriate use cases for communication compliance and insider risk
management

Plan and implement governance for Teams

Identify licensing requirements for lifecycle management of teams

Identify where Teams stores content

Plan and manage update policies

Create and manage policy packages in Teams

Plan and configure policy assignment for users and groups

 Configure settings for Microsoft 365 group creation

Configure an expiration policy for Microsoft 365 groups

Configure a naming policy for Microsoft 365 groups, including blocked words

Archive, delete, or unarchive one or more teams

Restore or troubleshoot the deletion of a Microsoft 365 group

Identify when to use Microsoft Entra Access reviews for teams and groups

Perform operations for Teams by using PowerShell and Microsoft Graph

Configure and manage external collaboration

Identify licensing requirements for external collaboration

Configure SharePoint Online and OneDrive external sharing settings

Configure External access in the Microsoft Teams admin center

Configure External collaboration settings in Microsoft Entra ID for guest access

Configure guest access and sharing in the Microsoft Teams admin center,
Microsoft 365 admin center, Microsoft Entra admin center, or the SharePoint
admin center

Control guest access to a specific team by using Microsoft Purview and Microsoft
Entra ID

Remove guests from Teams, including from a team or a tenant

Configure shared channels for external access

Configure and manage B2B direct connect cross-tenant access settings in

Microsoft Entra ID for shared channels

Manage Teams clients and devices

Identify licensing requirements for Teams Phone accounts and resource accounts

Identify licensing requirements for Teams devices

Manage configuration profiles for Teams devices

Configure accounts and systems for Microsoft Teams Rooms

 Manage device settings and firmware

Manage Teams device tags

Provision and configure remote sign-in for new devices

Plan and configure Teams for VDI

Identify infrastructure requirements for Teams on VDI

Identify performance requirements for Teams on VDI

Choose between persistent and non-persistent modes

Specify the deployment method for Teams on VDI

Configure media optimization

Manage teams, channels, chats, and apps (20–25%)

Create and manage teams

Plan for a Teams rollout by using Advisor for Teams

Create a team by using the Microsoft Teams admin center, Teams client, the Teams
PowerShell module, or Microsoft Graph

Create a team from an existing Microsoft 365 group, SharePoint site, or team

Create a team from a template

Create and manage templates and template policies for teams

Manage the membership and roles for a team

Manage a team in the Microsoft Teams admin center

Manage Teams environment settings

Configure privacy and sensitivity settings for a team

Create and manage frontline teams and experiences

Manage channels and chats

Recommend channel types, including standard, private, and shared

 Add, edit, and remove channels

Manage channel settings

Create and manage channel policies

Manage private and shared channel membership

Create and manage messaging policies

Manage apps for Teams

Manage Org-wide app settings in the Microsoft Teams admin center

Create and manage app permission policies

Create and manage app setup policies

Manage permissions and consent for apps, including blocking apps

Recommend appropriate extensibility options, including apps, connectors, tabs,

meetings, and messaging extensions

Manage purchasing of apps in the Teams app store

Customize the appearance of the Teams app store

Customize the branded experience of an app

Upload an app to Teams

Enable Loop experiences in Teams

Manage meetings and calling (15–20%)

Manage meetings and events

Recommend an appropriate meeting type

Enable intelligent meeting recap

Configure meeting settings

Create and manage meeting templates and template policies

Create and manage meeting policies

 Create and manage meeting customization policies

Configure and manage conference bridges

Configure and manage audio conferencing policies

Create and manage event settings and policies

Manage immersive experiences in meetings

Manage phone numbers and services for Teams Phone

Identify Public Switched Telephone Network (PSTN) requirements, including Calling
Plan, Direct Routing, Operator Connect, and Teams Phone Mobile

Identify device requirements, including Teams Rooms on Windows and Teams

Rooms on Android

Add, change, or remove an emergency address for an organization

Provision and manage phone numbers for users, services, and conferencing
bridges

Assign, change, or remove a phone number for a user or a resource account

Create and manage resource accounts in the Microsoft Teams admin center

Manage voice settings and policies for users

Create and manage voicemail policies

Configure auto-attendants and call queues

Create and manage calling policies

Monitor, report on, and troubleshoot Teams (15–20%)

Monitor and report on Teams

Monitor and report on voice and meeting quality

Configure reporting labels

Configure alert rules

 Report on Teams usage, including team activity, app usage, active users, per-
meeting metrics, and storage usage

Monitor and report on the creation and deletion of teams

Monitor and report on guest access

Monitor the Microsoft 365 network connectivity test tool

Manage feedback, including policies

Troubleshoot audio, video, and client issues

Collect client-side logs

Clear the Teams client cache

Troubleshoot issues by using self-help diagnostics for Teams

Troubleshoot Team client installation and update issues

Troubleshoot sign-in issues to Teams

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft 365 documentation

Microsoft Teams admin documentation
Welcome to Microsoft Teams

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft 365 - Microsoft Tech Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn
 Study resources Links to learning and documentation

Find a video Exam Readiness Zone

Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to October 28, 2024 Skill area as of October 28, 2024 Change

Manage teams, channels, chats, and Manage teams, channels, chats, and No
apps apps change

Create and manage teams Create and manage teams Minor

Study guide for Exam MS-721:
Collaboration Communications Systems
Engineer
Article • 06/24/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of July 22, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to July 22, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows you
to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.
 Useful links Description

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of July 22, 2024

Audience profile
As a candidate for this exam, you’re responsible for planning, deploying, configuring,
maintaining, and troubleshooting collaboration communication systems that include:

Microsoft Teams Phone

Microsoft Teams meetings

Microsoft Teams Premium

 Microsoft Copilot in Teams

Microsoft Teams Rooms

Other certified and supported devices

As a collaboration communications systems engineer, you have a fundamental

understanding of networking, telecommunications, audio/visual and meeting room
technologies, and identity and access management. You’re proficient in managing
collaboration and communications solutions by using:

Microsoft Teams admin center

Microsoft Teams Rooms Pro Management portal

PowerShell

Microsoft Call Quality Dashboard

You work with:

Microsoft Teams administrators

Microsoft identity and access administrators

Microsoft 365 administrators

Owners of other workloads, including facilities managers, network engineers,

security engineers, device manufacturers, telephony providers, and Microsoft
Certified solution providers

Skills at a glance
Plan and design collaboration communications systems (30–35%)

Configure and manage Teams meetings, webinars, and town halls (15–20%)

Configure and manage Teams Phone (25–30%)

Configure and manage Teams Rooms and devices (25–30%)

Plan and design collaboration communications systems

(30–35%)

Plan and design Teams meetings

 Plan and design Teams meeting policies and settings

Plan for PSTN audio conferencing

Plan for Teams meetings, webinars, and town halls

Recommend when to use Teams Premium

Recommend when to use Microsoft Copilot for Microsoft 365 in Teams

Recommend meeting types based on business requirements, including virtual

appointments, webinars, town halls, and meetings

Recommend methods for assigning policies

Plan and design Teams policy packages

Plan and design Teams Phone and PSTN connectivity

Identify licensing requirements to enable Teams Phone for users, shared devices,
and Teams resource accounts

Identify PSTN connectivity requirements

Recommend when to use Teams Phone Mobile

Plan for Operator Connect

Recommend an appropriate billing method for communications consumption

Plan for Shared Calling

Plan usage scenarios for service and user phone numbers

Plan for porting and/or acquiring phone numbers

Recommend devices for Teams Phone

Plan for and recommend analog devices, Session Initiation Protocol (SIP) handsets,
and SIP devices

Recommend when to use Survivable Branch Appliances (SBAs)

Plan and design Direct Routing call flows

Recommend a Session Border Controller (SBC) solution based on PSTN

connectivity
 Identify an appropriate compliance recording solution

Identify an appropriate certified contact center solution

Plan and design Teams-certified device solutions

Recommend a room configuration based on the meeting space

Recommend a room configuration based on customer and business requirements

Choose between Teams Rooms Basic and Teams Rooms Pro

Recommend a Teams Rooms device platform, including Windows and Android

Recommend Teams-certified devices

Recommend Teams Rooms certified components

Recommend when to use Cloud Video Interop (CVI)

Recommend when to use Direct Guest Join

Recommend an update strategy for Teams Meeting Room devices

Identify the requirements for a Microsoft Teams Rooms resource account

Identify the enrollment requirements for Microsoft Intune

Plan for advanced features on shared devices

Prepare the network for Teams

Perform a network analysis by using the Microsoft Teams Network Assessment Tool

Determine network readiness for Teams

Recommend when to use Enterprise Content Delivery Network (eCDN)

Specify the network configuration for certified devices

Determine network requirements by using the Network planner for Teams

Specify the optimal network architecture for Teams

Specify Teams Quality of Service (QoS) requirements and policies

Configure Teams for QoS

 Configure Media Bit Rate (MBR)

Create and assign a network roaming policy

Configure the network topology

Configure tenant data upload for the Microsoft Call Quality Dashboard

Configure reporting labels for Call Analytics

Configure and manage Teams meetings, webinars, and

town halls (15–20%)

Configure and manage Teams meetings

Create and manage meeting policies, including policy packages and group policy
assignment

Configure meeting settings

Configure avatars for Teams meetings

Configure Microsoft Mesh meetings in Microsoft Teams

Configure and manage meeting features, including meeting apps, polls and forms,
Q&A, breakout rooms, and Teams Premium features

Create and manage Teams meeting templates and meeting template policies

Configure controlled content meeting policies

Configure Cloud Video Interop policies

Configure meeting recording and transcription to support Copilot for Microsoft

365

Configure virtual appointments, including advanced features

Configure and manage audio conferencing

Configure audio conferencing for Teams

Configure a default audio conferencing bridge

Configure an audio conference bridge number

 Configure a toll-free conference bridge number

Assign a specific audio conferencing number to a user

Configure toll-free audio conferencing

Configure the audio conferencing numbers included in meeting invitations

Configure and manage Teams webinars

Configure webinar roles and presenter and attendee experience

Manage access to scheduling Teams webinars

Configure policies for Teams webinars

Configure in-org vs public webinars

Configure advanced webinar features

Configure attendee interaction for webinars

Configure and manage Teams Town halls

Configure Town Hall settings

Configure a Microsoft eCDN for Town halls

Configure advanced Town hall features

Configure Town halls with Teams, Viva Engage, and Microsoft Stream

Configure and manage Teams Phone (25–30%)

Configure Teams Phone policies

Configure dial plans

Configure calling policies

Configure call park policies

Configure caller ID policies

Configure IP Phone policies

 Configure mobility policies

Configure voicemail policies

Configure call hold policies

Configure outbound call restrictions

Configure inbound call blocking

Configure routing of unassigned numbers

Configure compliance recording policies

Configure auto attendants and call queues

Design call flows for auto attendants and call queues

Configure Teams Phone resource accounts

Assign licenses to resource accounts

Assign phone numbers to resource accounts, including toll-free phone numbers

Assign a resource account to an auto attendant or call queue

Choose an appropriate call queue routing method

Configure holidays for auto attendants and call queues

Configure custom Music on Hold (MoH)

Assign a dynamic caller ID policy for call queues

Configure voice applications policies for auto attendants and call queues

Configure dynamic emergency calling

Design a solution for dynamic emergency calling

Configure emergency calling locations

Configure emergency call routing policies

Configure emergency calling policies

Configure networks and locations (Location Information Service (LIS))

 Validate emergency address and emergency calling from Teams clients

Troubleshoot dynamic emergency address

Configure and manage users for Teams Phone

Assign a Teams Phone Standard license

Assign a Teams Calling Plan

Assign user dial plans

Assign phone numbers to users by using the Microsoft Teams admin center

Assign phone number in bulk by using PowerShell

Assign a verified emergency address location

Assign a calling policy to a user

Assign a Shared Calling policy to a user

Assign a private line to a user

Assign a voice routing policy to a Direct Routing user

Configure and manage calling features for Teams Phone

Configure voicemail

Configure group call pickup

Configure Call Forwarding

Configure Simultaneous Ring

Configure call delegation

Configure audio conferencing for a user

Assign a Dial-out from meetings policy for a user

Assign a call hold policy

Configure Shared Calling

Configure and manage Direct Routing for Teams Phone

 Configure connectivity for Teams Phone to a SBC

Create and configure a PSTN gateway

Create PSTN usage records

Create and configure voice routes

Create and configure voice routing policies

Validate Direct Routing SBC connectivity

Troubleshoot Direct Routing by using the Teams admin center

Design and configure Location-Based Routing (LBR)

Design and configure Local Media Optimization (LMO)

Configure trunk translation rules

Configure on-network conferencing for Direct Routing

Configure SBA policies

Manage emergency call routing policies for Direct Routing

Configure and manage Teams Rooms and devices (25–

30%)

Manage and maintain Teams Rooms and devices

Configure device settings

Configure local network settings

Configure device updates

Recommend Conditional Access Policy MFA exceptions for Resource accounts

Configure meeting room settings by using the Microsoft Teams admin center or
the local Teams application settings

Manage Teams Rooms from the Microsoft Teams Rooms Pro Management portal

Specify Intune configuration requirements for Teams devices

Deploy common area phones, user phones, conference phones

 Create and manage Teams device tags

Configure SIP Gateway and provision SIP devices

Manage and monitor shared space rooms that include bring-your-own devices

Monitor Teams device health

Troubleshoot authentication issues

Troubleshoot update issues

Troubleshoot remote provisioning issues

Troubleshoot Bluetooth beaconing

Configure and manage Teams Android devices

Configure IP phone policies

Create and configure device configuration profiles for Android based devices

Enable hotline for shared space devices

Deploy Android devices remotely

Configure and manage Teams Windows devices

Specify domain group policy exclusions for Teams Rooms on Windows

Configure custom displays for Teams Rooms on Windows

Customize meeting room settings by using XML files on Windows

Configure settings for peripherals for Teams Room on Windows

Configure optional features for Teams Rooms and devices

Configure HDMI ingest and options

Configure a content camera

Configure Teams casting

Configure proximity join

Configure room remote

 Configure Direct Guest Join

Configure hot desking on Teams shared devices

Configure AI-enabled voice and video capabilities for shared space devices

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft Teams admin documentation

Microsoft 365 documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft Teams

support Microsoft 365 - Microsoft Tech Community

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to July 22, 2024 Skill area as of July 22, 2024 Change

Audience profile Major

Skill area prior to July 22, 2024 Skill area as of July 22, 2024 Change

Plan and design collaboration Plan and design collaboration % of the exam
communications systems communications systems decreased

Plan and design Teams meetings Plan and design Teams meetings Minor

Plan and design Teams Phone and Plan and design Teams Phone and Major
PSTN connectivity PSTN connectivity

Plan and design Teams-certified Plan and design Teams certified Major
device solutions device solutions

Prepare the network for the Prepare the network for Teams Major
deployment of Teams

Troubleshoot call failures and session Deleted

quality

Configure and manage Teams Configure and manage Teams No change

meetings, webinars and town halls meetings, Webinars, and Town halls

Configure and manage Teams Configure and manage Teams Major

meetings meetings

Configure and manage audio Configure and manage audio Minor

conferencing conferencing

Configure and manage live events, Configure and manage Teams Major
webinars, and town halls webinars

Configure and manage Teams Town New

halls

Configure and manage Teams Phone Configure and manage Teams Phone No change

Configure Teams Phone policies Configure Teams Phone policies Major

Configure auto attendants and call Configure auto attendants and call Major
queues queues

Configure dynamic emergency calling Configure dynamic emergency calling Major

Configure and manage users for Configure and manage users for Major
Teams Phone Teams Phone

Configure and manage calling Configure and manage calling Minor

features for Teams Phone features for Teams Phone

Configure and manage Direct Routing Configure and manage Direct Routing Major
for Teams Phone for Teams Phone
 Skill area prior to July 22, 2024 Skill area as of July 22, 2024 Change

Configure and manage Teams Configure and manage Teams Rooms No change
Rooms and devices and devices

Maintain Teams Rooms and devices Manage and maintain Teams Rooms Minor
and devices

Configure and manage Teams Rooms Configure and manage Teams Major
on a Surface Hub or Windows Windows devices

Configure optional features for Teams Configure optional features for Teams Major
Rooms and devices Rooms and devices

Configure and manage Teams Added

Android devices

Skills measured prior to July 22, 2024

Audience profile
As a candidate for this exam, you’re responsible for planning, deploying, configuring,
maintaining, and troubleshooting:

Microsoft Teams Phone

Meetings

Personal and shared space devices, including Teams Rooms and Microsoft Surface
Hub

As a collaboration communications systems engineer, you have a fundamental

understanding of networking, telecommunications, audio/visual and meeting room
technologies, and identity and access management. You’re proficient in managing and
monitoring Teams Phone, meetings, and certified devices by using:

Microsoft Teams admin center

PowerShell

Microsoft Teams Rooms Pro Management portal

Microsoft Call Quality Dashboard

You deploy and configure Teams Phone with Public Switched Telephone Network (PSTN)
connectivity through:
 Teams Calling Plans

Operator Connect

Teams Phone Mobile

Direct Routing

You work with:

Teams administrators

Microsoft identity and access administrators

Microsoft 365 administrators

Owners of other workloads, including facilities managers, network engineers,

security engineers, device manufacturers, telephony providers, and Microsoft
Certified solution providers

Skills at a glance
Plan and design collaboration communications systems (25–30%)

Configure and manage Teams meetings, webinars, and town halls (15–20%)

Configure and manage Teams Phone (25–30%)

Configure and manage Teams Rooms and devices (25–30%)

Plan and design collaboration communications systems

(25–30%)

Plan and design Teams meetings

Plan and design Teams meeting policies and settings

Plan for PSTN audio conferencing

Plan for Teams webinars, live events, and town halls

Compare capabilities and features of Teams Core and Teams Premium

Recommend meeting types based on business requirements (virtual appointments,

webinars, live events, town halls and Teams meetings)
 Design Teams policy packages (includes meeting policies, calling policies, and live
events policies)

Recommend methods for assigning policies

Plan and design Teams Phone and PSTN connectivity

Identify licensing requirements to enable Teams Phone for users, shared devices,
and Teams resource accounts

Identify PSTN connectivity requirements

Plan for Teams Phone Mobile

Plan for Operator Connect

Plan for Communication Credits or pay-as-you-go calling subscriptions

Plan for Shared Calling

Plan usage scenarios for service and user phone numbers

Choose between porting and acquiring phone numbers

Plan a solution to acquire or port phone numbers based on PSTN connectivity

method (DR, OC, TPM, Teams Calling Plans)

Recommend Teams Phone devices

Plan for and recommend analog devices, Session Initiation Protocol (SIP) handsets,
and SIP devices

Recommend when to use Survivable Branch Appliances (SBAs)

Plan and design Direct Routing call flows

Recommend a Session Border Controller (SBC) solution based on PSTN

connectivity

Identify an appropriate compliance recording solution

Identify an appropriate certified contact center solution

Plan for SBC and SBA updates

Plan and design Teams-certified device solutions

 Recommend a room configuration based on the meeting space

Recommend a room configuration based on customer and business requirements

Compare capabilities and features of Teams Rooms Basic and Teams Rooms Pro

Recommend a Teams Rooms device platform (Android vs. Windows vs. Surface
Hub)

Recommend Teams-certified devices

Recommend Teams Rooms certified components

Recommend when to use coordinated meetings

Recommend when to use Cloud Video Interop (CVI) or Direct Guest Join

Recommend an update strategy for Teams Meeting Room devices

Identify the requirements for a Microsoft Exchange Online resource account

Identify the enrollment requirements for Microsoft Intune

Plan for advanced features on shared devices

Prepare the network for the deployment of Teams

Perform a network analysis by using the Microsoft Teams Network Assessment Tool

Determine network readiness for Teams

Determine Enterprise Content Delivery Network (eCDN) requirements for Teams

live events and town halls.

Specify the network configuration for certified devices

Determine network requirements by using the Network planner for Teams

Specify the optimal network architecture for Teams

Specify Teams Quality of Service (QoS) requirements and policies

Validate local internet breakout strategy for client media optimization

Validate VPN split tunneling

Validate DNS resolves to the nearest point of entry in Microsoft 365

 Configure Teams for QoS

Configure Media Bit Rate (MBR)

Create and assign a network roaming policy

Configure the network topology

Configure tenant data upload for the Microsoft Call Quality Dashboard

Configure Microsoft Power BI reports for the Microsoft Call Quality Dashboard

Configure reporting labels for Call Analytics

Troubleshoot call failures and session quality

Troubleshoot a missing dial pad

Troubleshoot voice & meeting issues by using self-help diagnostics in the

Microsoft 365 admin center

Troubleshoot Entra ID sign-in issues for Teams phones

Interpret Teams media flows

Troubleshoot tenant dial plans by using regular expressions and PowerShell

Interpret E.164 normalization rules to resolve dialing issues

Interpret reverse number lookup to resolve caller ID issues

Diagnose call failures

Troubleshoot dynamic emergency address by using client debug logs

Troubleshoot Teams client media issues by using the Microsoft Remote

Connectivity Analyzer for Teams

Troubleshoot calls by using Advanced Call Analytics

Troubleshoot calls by using the Microsoft Call Quality Dashboard

Inspect PSTN usage reports for SIP call failures

Configure and manage Teams meetings, webinars, and

town halls (15–20%)
Configure and manage Teams meetings
Create and manage meeting policies

Configure meeting settings

Configure and manage Teams webinars

Configure avatars for Teams meetings

Configure immersive spaces for Teams meetings

Configure and manage Teams Premium meeting features

Create and manage Teams meeting templates and policies

Configure and manage audio conferencing

Configure audio conferencing for Teams

Configure a default audio conferencing bridge

Configure an audio conference bridge number

Configure a toll-free conference bridge number

Assign a specific audio conferencing number to a user

Configure toll-free audio conferencing

Configure the audio conferencing numbers included in meeting invitations

Configure and manage live events, webinars, and town halls

Configure the Live events settings

Create and manage live events policies

Configure meeting and event roles

Configure live events and town halls with Teams, Viva Engage, and Microsoft
Stream

Configure in-org vs public town halls

Configure town halls with Teams Premium

 Manage access to scheduling Teams webinars

Configure policies for Teams webinars

Configure in-org vs public webinars

Configure webinars with Teams Premium

Configure attendee interaction for webinars

Configure and manage Teams Phone (25–30%)

Configure Teams Phone policies

Create a dial plan

Configure calling policies

Configure call park policies

Configure caller ID policies

Configure call hold policies for users

Configure outbound call restrictions

Configure inbound call blocking

Configure routing of unassigned numbers

Assign voice policies through policy packages

Configure compliance recording policies

Configure auto attendants and call queues

Design call flows for auto attendants and call queues

Configure auto attendants and call queues

Deploy channel-based call queues

Configure resource accounts

Assign licenses to resource accounts

Assign phone number to resource accounts

 Assign a resource account to an auto attendant or call queue

Configure Microsoft 365 groups for voicemail

Interpret call queue conference mode

Interpret call queue routing methods

Configure holidays for auto attendants and call queues

Configure custom Music on Hold (MoH)

Assign a dynamic caller ID policy for call queues

Configure voice applications policies for auto attendants and call queues

Configure dynamic emergency calling

Design dynamic emergency calling scenarios

Configure emergency calling locations

Configure emergency calling policies

Configure networks and locations (Location Information Service (LIS))

Validate emergency address and emergency calling from Teams clients

Enable external location lookup mode

Configure and manage users for Teams Phone

Assign a Teams Phone Standard license

Assign a Teams Calling Plan

Assign user dial plans

Assign phone numbers to users by using the Microsoft Teams admin center

Assign phone number to users by using PowerShell

Assign a verified emergency address location

Assign a calling policy to a user

Assign a voice routing policy to a Direct Routing user

Configure and manage calling features for Teams Phone
Configure voicemail for users

Configure group call pickup for users

Configure Call Forwarding

Configure Simultaneous Ring

Configure call delegation for users

Enable and configure audio conferencing for a user

Assign a Dial-out from meetings policy for a user

Assign a call hold policy for a user

Configure Shared Calling

Configure and manage Direct Routing for Teams Phone

Configure connectivity for Teams Phone to a SBC

Create and configure an online PSTN gateway

Create PSTN usage records

Create and configure a voice route

Create and configure voice routing policies

Validate Direct Routing SBC connectivity

Troubleshoot firewall issues for Direct Routing

Troubleshoot certificate issues for Direct Routing

Troubleshoot Direct Routing SBC connectivity

Troubleshoot SIP option issues for Direct Routing

Investigate and diagnose calling issues by using an SBC SIP trace

Design and configure Location-Based Routing (LBR)

Design and configure Local Media Optimization (LMO)

Configure trunk translation rules

 Configure on-network conferencing for Direct Routing

Configure an SBA

Manage emergency call routing policies for Direct Routing

Configure and manage Teams Rooms and devices (25–

30%)

Maintain Teams Rooms and devices

Configure device settings

Configure IP phone policies

Configure local network settings

Configure security and updates

Configure Conditional Access Policy MFA exception for Resource accounts

Configure meeting room settings by using the Microsoft Teams admin center or
the local Teams application settings

Create and configure device configuration profiles for Android based devices

Manage Teams Rooms from the Microsoft Teams Rooms Pro Management portal

Configure Intune policies for Teams devices

Configure Intune Configuration profiles (for Windows MTRs)

Enable advanced voice capabilities for shared space devices

Enable hotline for shared space devices

Configure Virtual frontdesk

Deploy common area phones, user phones, conference phones

Create and manage Teams device tags

Deploy Android devices remotely

Configure SIP Gateway

Monitor Teams device health

 Troubleshoot authentication issues

Troubleshoot update issues

Troubleshoot remote provisioning issues

Troubleshoot Bluetooth beaconing

Configure and manage Teams Rooms on a Surface Hub or

Windows
Configure the authentication type during a Surface Hub out-of-box-experience
(OOBE) setup

Configure meeting room settings on a Surface Hub device

Create and validate a Surface Hub provisioning package

Assign a provisioning package to a Surface Hub

Specify domain group policy exclusions for Teams Rooms on Windows

Configure custom displays for Teams Rooms on Windows

Customize meeting room settings by using XML files on Windows

Configure settings for peripherals for Teams Room on Windows

Monitor Surface Hub health with Azure Monitor

Manage Surface Hub Updates via Update Rings

Configure optional features for Teams Rooms and devices

Configure HDMI ingest and options

Configure a content camera

Configure Teams casting

Auto accept a proximity join

Allow room remote

Configure an intelligent speaker

Configure Direct Guest Join

Configure hot desking on Teams shared devices

Configure Hotline phones

Study guide for Exam MS-900:
Microsoft 365 Fundamentals
Article • 02/18/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of April 15, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to April 15, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.
Updates to the exam
Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of April 15, 2024

Audience profile
This exam is designed for you, if you’re looking to demonstrate foundational-level
knowledge of cloud-based solutions to facilitate productivity and collaboration among
on-site, remote, and hybrid workers. As a candidate, you may:

Have knowledge of cloud-based solutions.

Be new to Microsoft 365.

You can use this exam to prepare for other Microsoft certifications, but it’s not a
prerequisite for the related ones.

As a candidate, you should be able to recommend Microsoft 365 solutions that address
common organizational IT challenges. You should understand how Microsoft 365
solutions:

Improve productivity

Facilitate collaboration

Optimize communications

Help secure data

Identity and facilitate compliance

You should be able to recommend solutions for:

Endpoint and application management

Desktop virtualization

Automated operating system deployment

Reporting and analytics

You should be familiar with Microsoft 365 licensing, deployment and migration
assistance, and support options for organizations looking to maximize their investment
in the cloud.

Skills at a glance
Describe cloud concepts (5–10%)

Describe Microsoft 365 apps and services (45–50%)

Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%)

Describe Microsoft 365 pricing, licensing, and support (10–15%)

Describe cloud concepts (5–10%)

Describe the different types of cloud services available

Describe Microsoft software as a service (SaaS), infrastructure as a service (IaaS),

and platform as a service (PaaS) concepts and use cases

Describe differences between Office 365 and Microsoft 365

Describe the benefits of and considerations for using cloud, hybrid,
or on-premises services

Describe public, private, and hybrid cloud models

Compare costs and advantages of cloud, hybrid, and on-premises services

Describe the concept of hybrid work and flexible work

Describe Microsoft 365 apps and services (45–50%)

Describe productivity solutions of Microsoft 365

Describe the core productivity capabilities and benefits of Microsoft 365 including
Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive

Describe core Microsoft 365 Apps including Microsoft Word, Excel, PowerPoint,
Outlook, and OneNote

Describe work management capabilities of Microsoft 365 including Microsoft

Project, Planner, Bookings, Forms, Lists, and To Do

Describe collaboration solutions of Microsoft 365

Describe the collaboration benefits and capabilities of Microsoft 365 including
Microsoft Exchange, Outlook, SharePoint, OneDrive, and Stream

Describe the collaboration benefits and capabilities of Microsoft Teams and Teams
Phone

Describe the Microsoft Viva apps

Describe the ways that you can extend Microsoft Teams by using collaborative
apps

Describe endpoint modernization, management concepts, and

deployment options in Microsoft 365
Describe the endpoint management capabilities of Microsoft 365 including
Microsoft Intune (Configuration Manager and co-management, Endpoint Analytics,
and Windows Autopilot)

Compare the differences between Windows 365 and Azure Virtual Desktop
 Describe the deployment and release models for Windows-as-a-Service (WaaS)
including deployment rings

Identify deployment and update channels for Microsoft 365 Apps

Describe analytics capabilities of Microsoft 365

Describe the capabilities of Viva Insights

Describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user
portal

Describe the reports available in the Microsoft 365 Admin center and other admin
centers

Describe security, compliance, privacy, and trust in

Microsoft 365 (25–30%)

Describe identity and access management solutions of Microsoft

365
Describe the identity and access management capabilities of Microsoft Entra ID

Describe cloud identity, on-premises identity, and hybrid identity concepts

Describe how Microsoft uses methods such as multi-factor authentication (MFA),

self-service password reset (SSPR), and conditional access, to keep identities,
access, and data secure

Describe threat protection solutions of Microsoft 365

Describe Microsoft Defender XDR, Defender for Endpoint, Defender for Office 365,
Defender for Identity, Defender for Cloud Apps, and the Microsoft Defender Portal

Describe Microsoft Secure Score benefits and capabilities

Describe how Microsoft 365 addresses the most common types of threats against
endpoints, applications, and identities

Describe trust, privacy, risk, and compliance solutions of Microsoft

365
 Describe the Zero Trust Model

Describe Microsoft Purview compliance solutions such as insider risk, auditing, and
eDiscovery

Describe Microsoft Purview Information Protection features such as sensitivity

labels and data loss prevention

Describe how Microsoft supports data residency to ensure regulatory compliance

Describe the capabilities and benefits of Microsoft Priva

Describe Microsoft 365 pricing, licensing, and support

(10–15%)

Identify Microsoft 365 pricing and billing management options

Describe the pricing model for Microsoft cloud services including enterprise
agreements, cloud solution providers, and direct billing

Describe available billing and bill management options including billing frequency
and methods of payment

Identify licensing options available in Microsoft 365

Describe license management

Describe the differences between base licensing and add-on licensing

Identify support options for Microsoft 365 services

Describe how to create a support request for Microsoft 365 services

Describe support options for Microsoft 365 services

Describe service-level agreements (SLAs) including service credits

Determine service health status by using the Microsoft 365 admin center or the
Microsoft Entra admin center

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft 365 documentation | Microsoft Docs

Ask a question Microsoft Q&A | Microsoft Docs

Get community Microsoft 365 - Microsoft Tech Community

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill prior to April 15, 2024 Skill as of April 15, 2024 Change

Audience profile Minor

Describe cloud concepts Describe cloud concepts No %

change

Describe the different types of cloud Describe the different types of cloud No
services available services available change

Describe the benefits of and Describe the benefits of and No

considerations for using cloud, hybrid, or considerations for using cloud, hybrid, or change
on-premises services on-premises services
 Skill prior to April 15, 2024 Skill as of April 15, 2024 Change

Describe Microsoft 365 apps and Describe Microsoft 365 apps and No %
services services change

Describe productivity solutions of Describe productivity solutions of No

Microsoft 365 Microsoft 365 change

Describe collaboration solutions of Describe collaboration solutions of No

Microsoft 365 Microsoft 365 change

Describe endpoint modernization, Describe endpoint modernization, Minor

management concepts, and deployment management concepts, and deployment
options in Microsoft 365 options in Microsoft 365

Describe analytics capabilities of Describe analytics capabilities of No

Microsoft 365 Microsoft 365 change

Describe security, compliance, privacy, Describe security, compliance, privacy, No %

and trust in Microsoft 365 and trust in Microsoft 365 change

Describe identity and access Describe identity and access No

management solutions of Microsoft 365 management solutions of Microsoft 365 change

Describe threat protection solutions of Describe threat protection solutions of Minor

Microsoft 365 Microsoft 365

Describe trust, privacy, and compliance Describe trust, privacy, and compliance No
solutions of Microsoft 365 solutions of Microsoft 365 change

Describe Microsoft 365 pricing, Describe Microsoft 365 pricing, No %

licensing, and support licensing, and support change

Identify Microsoft 365 pricing and billing Identify Microsoft 365 pricing and billing No
management options management options change

Identify licensing options available in Identify licensing options available in No

Microsoft 365 Microsoft 365 change

Identify support options for Microsoft Identify support options for Microsoft No
365 services 365 services change

Skills measured prior to April 15, 2024

Audience profile
This exam is designed for you, if you’re looking to demonstrate foundational-level
knowledge of cloud-based solutions to facilitate productivity and collaboration among
on-site, remote, and hybrid workers. As a candidate, you may:

Have knowledge of cloud-based solutions.

Be new to Microsoft 365.

You can use this exam to prepare for other Microsoft certifications, but it’s not a
prerequisite for the related ones.

As a candidate, you should be able to recommend Microsoft 365 solutions that address
common organizational IT challenges. You should understand how Microsoft 365
solutions:

Improve productivity

Facilitate collaboration

Optimize communications

Help secure data

Identity and facilitate compliance

You should be able to recommend solutions for:

Endpoint and application management

Desktop virtualization

Automated operating system deployment

Reporting and analytics

You should be familiar with Microsoft 365 licensing, deployment and migration
assistance, and support options for organizations looking to maximize their investment
in the cloud.

Skills at a glance
Describe cloud concepts (5–10%)

Describe Microsoft 365 apps and services (45–50%)

Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%)

Describe Microsoft 365 pricing, licensing, and support (10–15%)

Describe cloud concepts (5–10%)

Describe the different types of cloud services available

Describe Microsoft software as a service (SaaS), infrastructure as a service (IaaS),
and platform as a service (PaaS) concepts and use cases

Describe differences between Office 365 and Microsoft 365

Describe the benefits of and considerations for using cloud, hybrid,

or on-premises services
Describe public, private, and hybrid cloud models

Compare costs and advantages of cloud, hybrid, and on-premises services

Describe the concept of hybrid work and flexible work

Describe Microsoft 365 apps and services (45–50%)

Describe productivity solutions of Microsoft 365

Describe the core productivity capabilities and benefits of Microsoft 365 including
Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive

Describe core Microsoft 365 Apps including Microsoft Word, Excel, PowerPoint,
Outlook, and OneNote

Describe work management capabilities of Microsoft 365 including Microsoft

Project, Planner, Bookings, Forms, Lists, and To Do

Describe collaboration solutions of Microsoft 365

Describe the collaboration benefits and capabilities of Microsoft 365 including
Microsoft Exchange, Outlook, SharePoint, OneDrive, and Stream

Describe the collaboration benefits and capabilities of Microsoft Teams and Teams
Phone

Describe the Microsoft Viva apps

Describe the ways that you can extend Microsoft Teams by using collaborative
apps
Describe endpoint modernization, management concepts, and
deployment options in Microsoft 365

Describe the endpoint management capabilities of Microsoft 365 including

Microsoft Endpoint Manager (MEM), Intune, AutoPilot, and Configuration Manager
with cloud attach

Compare the differences between Windows 365 and Azure Virtual Desktop

Describe the deployment and release models for Windows-as-a-Service (WaaS)

including deployment rings

Identify deployment and update channels for Microsoft 365 Apps

Describe analytics capabilities of Microsoft 365

Describe the capabilities of Viva Insights

Describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user
portal

Describe the reports available in the Microsoft 365 Admin center and other admin
centers

Describe security, compliance, privacy, and trust in

Microsoft 365 (25–30%)

Describe identity and access management solutions of Microsoft

365
Describe the identity and access management capabilities of Microsoft Entra ID

Describe cloud identity, on-premises identity, and hybrid identity concepts

Describe how Microsoft uses methods such as multi-factor authentication (MFA),

self-service password reset (SSPR), and conditional access, to keep identities,
access, and data secure

Describe threat protection solutions of Microsoft 365

Describe Microsoft 365 Defender, Defender for Endpoint, Defender for Office 365,
Defender for Identity, Defender for Cloud Apps, and the Microsoft 365 Defender
Portal
 Describe Microsoft Secure Score benefits and capabilities

Describe how Microsoft 365 addresses the most common types of threats against
endpoints, applications, and identities

Describe trust, privacy, risk, and compliance solutions of Microsoft

365

Describe the Zero Trust Model

Describe Microsoft Purview compliance solutions such as insider risk, auditing, and
eDiscovery

Describe Microsoft Purview Information Protection features such as sensitivity

labels and data loss prevention

Describe how Microsoft supports data residency to ensure regulatory compliance

Describe the capabilities and benefits of Microsoft Priva

Describe Microsoft 365 pricing, licensing, and support

(10–15%)

Identify Microsoft 365 pricing and billing management options

Describe the pricing model for Microsoft cloud services including enterprise
agreements, cloud solution providers, and direct billing

Describe available billing and bill management options including billing frequency
and methods of payment

Identify licensing options available in Microsoft 365

Describe license management

Describe the differences between base licensing and add-on licensing

Identify support options for Microsoft 365 services

Describe how to create a support request for Microsoft 365 services

Describe support options for Microsoft 365 services

Describe service-level agreements (SLAs) including service credits

Determine service health status by using the Microsoft 365 admin center or the
Microsoft Entra admin center
Study guide for Exam PL-200: Microsoft
Power Platform Functional Consultant
Article • 11/26/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of December 26, 2024

Audience profile
As a candidate for this exam, you:

Perform discovery.

Capture requirements.

Engage subject matter experts and stakeholders.

Configure business solutions by using Microsoft Power Platform tools and

components.

You create:

Application enhancements

Tailored user experiences

Process automation

As a candidate, you implement the design provided by and in collaboration with a

solution architect and the standards, branding, and artifacts established by user
experience designers. You implement integrations with third-party applications and
services. You generate training documentation, and you facilitate training and
enablement.

You must interact and effectively communicate with members of a delivery team,
stakeholders, and customer teams while championing for their success. You must have
an understanding of application lifecycle management (ALM) practices for Microsoft
Power Platform and quality assurance.

You should be familiar with using the following Microsoft Power Platform components:

Microsoft Dataverse

Microsoft Power Apps

Microsoft Power Automate cloud flows

Microsoft Power Pages

Microsoft Power Platform environments

You should have proficiency in:

Data modeling

User experience design

Requirements analysis

Skills at a glance
Configure Microsoft Dataverse (25–30%)

Create apps by using Microsoft Power Apps (25–30%)

Create and manage logic and process automation (25–30%)

Manage environments (15–20%)

Configure Microsoft Dataverse (25–30%)

Manage the data model

Create or modify standard, activity, or virtual tables

Create new tables or modify existing tables

 Determine which type of relationship to implement, including one-to-many and
many-to-many

Configure table relationships including behaviors and cascading rules

Create new or modify existing columns, including rollup and formula

Configure table properties

Manage Dataverse
Configure Dataverse search, and manage the search index

Manage auditing

Describe options for importing and exporting data

Configure duplicate detection settings

Configure bulk deletion

Configure security settings

Manage business units

Create and manage security roles

Create and manage users and teams

Create and manage column security

Configure hierarchy security

Configure Microsoft Entra ID group teams

Create apps by using Microsoft Power Apps (25–30%)

Create model-driven apps

Create and configure multiple form types

Use controls in the form designer

Create and configure views

Configure custom pages

 Configure modern commanding by using Power Fx

Embed a canvas app in a model-driven app form

Add Microsoft Power BI dashboards and reports in a model-driven app

Describe canvas apps

Describe canvas app structure

Describe form navigation, formulas, variables and collections, and error handling

Describe how Microsoft Power Automate flows are called from a canvas app

Build Microsoft Power Pages

Configure pages, forms, lists, and navigation

Describe advanced Power Pages features, including document management,

search, multi-step forms, and Power BI

Configure website security including web roles and page access

Describe use cases for templates

Describe authentication options

Create and manage logic and process automation (25–

30%)

Create and manage cloud flows

Describe types of flows, use cases, and flow components, including when to use a
classic workflow

Describe components of a connector

Implement logic controls including branches, loops, conditions, error handling, and
variables

Implement dynamic content and expressions

Work with the Dataverse connector

Manage and troubleshoot flows

Create and manage business process flows
Configure a business process flow

Add stages, workflows, and flow steps to a business process flow

Manage the business process flow table for a business process flow

Create and manage classic Dataverse workflows

Configure a workflow

Troubleshoot workflows

Manage workflow logs

Implement low-code logic

Configure low-code plug-ins

Create and manage Power Fx functions and formulas

Create and configure business rules

Manage environments (15–20%)

Participate in application lifecycle management (ALM)

Describe use cases for app checker and solution checker

Create and manage Dataverse solutions

Describe the difference between managed and unmanaged Dataverse solutions

Manage Microsoft Power Platform environments for development

Import and export Dataverse solutions

Manage interoperability with other services

Configure email integration

Configure Microsoft SharePoint integration

Describe options for document management

 Work with Microsoft Word templates

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft Power Platform documentation

Power BI documentation
Microsoft Power Apps documentation
Power Automate documentation
Microsoft Power Virtual Agents documentation
AI Builder documentation

Find videos Exam Readiness Zone

#LessCodeMorePower
Browse other Microsoft Learn shows

Ask a question Microsoft Q&A | Microsoft Docs

Get community Power Platform Community (microsoft.com)

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table
Skill area prior to December 26, 2024 Skill area as of December 26, 2024 Change

Configure Microsoft Dataverse Configure Microsoft Dataverse No %

change

Manage the data model Manage the data model Minor

Create apps by using Microsoft Power Create apps by using Microsoft Power No %
Apps Apps change

Build Microsoft Power Pages Build Microsoft Power Pages Minor

Create and manage logic and process Create and manage logic and process No %
automation automation change

Implement low-code logic Implement low-code logic Minor

Study guide for Exam PL-300: Microsoft
Power BI Data Analyst
Article • 09/20/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Although Microsoft makes every effort to update
localized versions as noted, there may be times when the localized versions of an exam
are not updated on this schedule. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 21, 2024

Audience profile
As a candidate for this exam, you should deliver actionable insights by working with
available data and applying domain expertise. You should:

Provide meaningful business value through easy-to-comprehend data

visualizations.

Enable others to perform self-service analytics.

As a Power BI data analyst, you work closely with business stakeholders to identify
business requirements. You collaborate with analytics engineers and data engineers to
identify and acquire data. You use Power BI to:

Prepare the data

Model the data

Visualize and analyze data

Manage and secure Power BI

You should be proficient at using Power Query and Data Analysis Expressions (DAX).
Skills at a glance
Prepare the data (25–30%)

Model the data (25–30%)

Visualize and analyze the data (25–30%)

Manage and secure Power BI (15–20%)

Prepare the data (25–30%)

Get or connect to data

Identify and connect to data sources or a shared semantic model

Change data source settings, including credentials and privacy levels

Choose between DirectQuery and Import

Create and modify parameters

Profile and clean the data

Evaluate data, including data statistics and column properties

Resolve inconsistencies, unexpected or null values, and data quality issues

Resolve data import errors

Transform and load the data

Select appropriate column data types

Create and transform columns

Group and aggregate rows

Pivot, unpivot, and transpose data

Convert semi-structured data to a table

Create fact tables and dimension tables

Identify when to use reference or duplicate queries and the resulting impact
 Merge and append queries

Identify and create appropriate keys for relationships

Configure data loading for queries

Model the data (25–30%)

Design and implement a data model

Configure table and column properties

Implement role-playing dimensions

Define a relationship's cardinality and cross-filter direction

Create a common date table

Identify use cases for calculated columns and calculated tables

Create model calculations by using DAX

Create single aggregation measures

Use the CALCULATE function

Implement time intelligence measures

Use basic statistical functions

Create semi-additive measures

Create a measure by using quick measures

Create calculated tables or columns

Create calculation groups

Optimize model performance

Improve performance by identifying and removing unnecessary rows and columns

Identify poorly performing measures, relationships, and visuals by using

Performance Analyzer and DAX query view

Improve performance by reducing granularity

Visualize and analyze the data (25–30%)

Create reports
Select an appropriate visual

Format and configure visuals

Apply and customize a theme

Apply conditional formatting

Apply slicing and filtering

Configure the report page

Choose when to use a paginated report

Create visual calculations by using DAX

Enhance reports for usability and storytelling

Configure bookmarks

Create custom tooltips

Edit and configure interactions between visuals

Configure navigation for a report

Apply sorting to visuals

Configure sync slicers

Group and layer visuals by using the Selection pane

Configure drillthrough navigation

Configure export settings

Design reports for mobile devices

Enable personalized visuals in a report

Design and configure Power BI reports for accessibility

Configure automatic page refresh

Identify patterns and trends
Use the Analyze feature in Power BI

Use grouping, binning, and clustering

Use AI visuals

Use reference lines, error bars, and forecasting

Detect outliers and anomalies

Manage and secure Power BI (15–20%)

Create and manage workspaces and assets

Create and configure a workspace

Configure and update a workspace app

Publish, import, or update items in a workspace

Create dashboards

Choose a distribution method

Configure subscriptions and data alerts

Promote or certify Power BI content

Identify when a gateway is required

Configure a semantic model scheduled refresh

Secure and govern Power BI items

Assign workspace roles

Configure item-level access

Configure access to semantic models

Implement row-level security roles

Configure row-level security group membership

Apply sensitivity labels

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Power BI documentation

Microsoft Power Apps documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Power Apps - Power Platform Community

support Power Query - Power Platform Community
Building Power Apps - Power Platform Community

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone | Microsoft Learn

#LessCodeMorePower | Shows
Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to October 21, 2024 Skill area as of October 21, 2024 Change

Audience profile Major

Prepare the data Prepare the data No

change
Skill area prior to October 21, 2024 Skill area as of October 21, 2024 Change

Get data from data sources Get or connect to data Minor

Clean the data Profile and clean the data Minor

Transform and load the data Transform and load the data Major

Model the data Model the data No

change

Design and implement a data model Design and implement a data model Major

Create model calculations by using DAX Create model calculations by using DAX Minor

Optimize model performance Optimize model performance Minor

Visualize and analyze the data Visualize and analyze the data No
change

Create reports Create reports Major

Enhance reports for usability and Enhance reports for usability and Major
storytelling storytelling

Identify patterns and trends Identify patterns and trends Major

Deploy and maintain items Manage and secure Power BI Minor

Create and manage workspaces and Create and manage workspaces and Minor
items assets

Manage semantic models Deleted

Secure and govern Power BI items New

Study guide for Exam PL-400: Microsoft
Power Platform Developer
Article • 11/21/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of December 19, 2024

Audience profile
As a candidate for this exam, you design, develop, test, and troubleshoot solution
components that use the extension points of Microsoft Power Platform. You use
traditional code to solve challenges not appropriate for low code. You implement the
parts of a business solution that include:

Custom user experiences

Custom business logic

System integrations

Data conversions

Custom process automation

Complex Power Fx formulas

Workflow expressions

You must have:

A strong applied knowledge of Microsoft Power Platform services, including in-

depth understanding of its capabilities, boundaries, and constraints
 An applied knowledge of authentication, security, and application lifecycle
management (ALM) practices for the Microsoft Power Platform

An applied knowledge of Microsoft Power Platform developer tools including

Power Platform CLI as part of the developer workflow

As a candidate, you should have development experience that includes Microsoft Power
Platform services, JavaScript, JSON, TypeScript, C#, HTML, RESTful Web APIs, Visual
Studio, Visual Studio Code, and Microsoft Azure.

Skills at a glance
Create a technical design (10–15%)

Build Power Platform solutions (10–15%)

Implement Power Apps improvements (5–10%)

Extend the user experience (10–15%)

Extend the platform (40–45%)

Develop integrations (5–10%)

Create a technical design (10–15%)

Design technical architecture

Design the technical architecture for a solution

Design the authentication and authorization strategy

Determine whether requirements can be met with out-of-the-box functionality

Determine where to run business logic including cloud computing, client-side

processing, business rules, plug-ins, and Power Automate

Determine when to use standard tables, virtual tables, elastic tables, or connectors

Determine the impact of security features of the Microsoft Power Platform

including data loss prevention (DLP) policies, security roles, teams, business units,
and row sharing on your business solution

Design solution components

 Design Power Apps reusable components including canvas components, code
components, and client scripting

Design custom connectors

Design Dataverse code components including plug-ins and Custom APIs

Design automations including Power Automate cloud flows

Design inbound and outbound integrations using Dataverse and Azure

Build Power Platform solutions (10–15%)

Configure and troubleshoot Microsoft Power Platform

Troubleshoot operational security issues found in testing

Configure Dataverse security roles to support code components

Manage Microsoft Power Platform environments for development

Implement application lifecycle management (ALM)

Manage solution dependencies

Create and use environment variables

Determine when to use unmanaged and managed solutions

Manage solution layers

Implement Power Apps improvements (5–10%)

Implement advanced canvas apps features

Implement complex Power Fx formulas

Build reusable component libraries

Utilize Power Automate cloud flows to implement business logic from a canvas app

Optimize and troubleshoot apps

 Troubleshoot canvas and model-driven app issues by using Monitor and other
browser-based debugging tools

Optimize canvas app performance including pre-loading data and query

delegation

Optimize model-driven app performance including forms and views

Extend the user experience (10–15%)

Apply business logic in model-driven apps using client scripting

Build JavaScript code that targets the Client API object model

Determine event handler registration approach

Create client scripting that targets the Dataverse Web API

Configure commands and buttons using Power Fx and JavaScript

Create a Power Apps component framework (PCF) code component

Demonstrate the use of the different code component lifecycle events

Initialize a new code component

Configure a code component manifest

Implement component interfaces

Package, deploy, and consume a component

Configure and use Device, Utility, and Web API features in component logic

Extend the platform (40–45%)

Create a Dataverse plug-in

Demonstrate the use of the different event execution pipeline stages

Develop a plug-in that uses the execution context

Develop a plug-in that implements business logic

 Implement Pre Images and Post Images to support plug-in logic

Perform operations in plug-ins by using the Organization service

Optimize plug-in performance

Configure a Dataverse custom API message

Register plug-in components by using the Plug-in Registration Tool

Develop a plug-in that implements a custom API

Configure Dataverse business events

Create custom connectors

Create an Open API definition for an existing REST API

Implement authentication for custom connectors

Configure policy templates to modify connector behavior at runtime

Import definitions from existing APIs including Open API definitions, Azure
services, and GitHub

Create a custom connector for an Azure service

Develop an Azure Function to be used in a custom connector

Extend the Open API definition for a custom connector

Develop code for a custom connector to transform data

Use platform APIs

Perform operations with the Dataverse Web API

Perform operations with the Organization service

Implement API limit retry policies

Optimize for performance, concurrency, transactions, and bulk operations

Perform authentication by using OAuth

Process workloads by using Azure Functions

 Process long-running operations by using Azure Functions

Configure scheduled and event-driven triggers in Azure Functions

Authenticate to Microsoft Power Platform by using managed identities

Configure Power Automate cloud flows

Implement flow steps to use Dataverse connector actions and triggers

Implement complex expressions in flow steps

Manage sensitive input and output parameters

Implement Azure Key Vault and Microsoft Entra ID service principals

Implement flow control actions including error handling

Configure trigger filter and retry policies

Develop reuseable logic by using child flows

Develop integrations (5–10%)

Publish and consume Dataverse events

Publish a Dataverse event by using the IServiceEndpointNotificationService

Publish a Dataverse event by using the Plug-in Registration Tool

Register service endpoints including webhooks, Azure Service Bus, and Azure Event
Hub

Recommend options for listening to Dataverse events

Implement data synchronization with Dataverse

Perform data synchronization by using change tracking

Develop code that utilizes alternate keys

Utilize the UpsertRequest message to synchronize data

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Developer learning catalog - Power Apps

Planning a Power Apps project
Canvas apps
Model-driven apps
Power Pages
Microsoft Dataverse
Tables and metadata
Dataverse developer
Model-driven apps developer
Canvas apps developer
Implement healthy ALM using solutions
Use Microsoft Power Platform Build Tools

Ask a question Microsoft Q&A | Microsoft Docs

Get community Power Apps - Power Platform Community

support Microsoft Power Automate - Power Platform Community

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video #LessCodeMorePower | Shows

Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table
Skill area prior to December 19, 2024 Skill area as of December 19, 2024 Change

Extend the user experience Extend the user experience No %

change

Apply business logic in model-driven Apply business logic in model-driven Minor

apps using client scripting apps using client scripting
Study guide for Exam PL-500: Microsoft
Power Automate RPA Developer
Article • 06/10/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured This list represents the skills measured AFTER the date provided.
as of July 8, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to July 8, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows you
to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
 Useful links Description

Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of July 8, 2024

Audience profile
Audience Profile

As a candidate for this exam, you automate Windows-based, browser-based, and

terminal-based applications that are time-consuming or contain repetitive processes.
You use a mix of automation approaches like:

UI

API
 Database

You analyze, design, and implement automations by using Power Automate desktop
flows and cloud flows. As a robotic process automation (RPA) developer, you use actions
for logic and work with:

Data

Applications

Services

You work with business stakeholders to optimize business workflows. You partner with
administrators to deploy and support solutions in other environments.

Additionally, as a candidate, you should have experience with:

The Windows desktop environment

Scripting languages such as VBScript and JavaScript

.NET Framework for use in custom actions

Microsoft Dataverse

Skills at a glance
Design automations (25–30%)

Develop automations (45–50%)

Deploy and manage automations (20–25%)

Design automations (25–30%)

Design automations using Power Automate features and

capabilities

Leverage the Power Automate ecosystem

Differentiate between cloud flows and desktop flows

Design automations using desktop flows and cloud flows

Differentiate trigger types for cloud flows

 Differentiate options for interacting with target applications and browsers

Differentiate the different methods for running a desktop flow

Assess the ability to run cloud and desktop flows concurrently

Recommend running desktop flows attended versus unattended

Differentiate HTTP actions in cloud and desktop flows

Assess if work queues are applicable for the automation

Design custom actions

Design automations using other Microsoft Power Platform features

and capabilities
Design automations that include canvas and model-driven apps

Design automations using connectors, custom connectors, connection references,

and connections for cloud flows

Design automations that include Microsoft Dataverse

Design automations that analyze and enhance data and documents

Differentiate Microsoft AI options for processing documents in desktop and cloud
flows

Differentiate Microsoft AI options for processing data in desktop and cloud flows

Recommend optical character recognition (OCR) capabilities in desktop flows

Recommend Document Automation Toolkit for use in automation design

Design automations using scripting languages in desktop flows

Design automations using scripting languages including PowerShell and Visual
Basic Script (VBScript)

Recommend automation use cases that use JavaScript

Design an automation that uses the document object model (DOM)

Develop automations (45–50%)

Develop cloud flows
Develop a cloud flow that calls a desktop flow

Develop and use child cloud flows including passing and returning data

Perform actions in cloud flows by calling external APIs

Implement trigger conditions and concurrency in cloud flows

Implement timeout and retry policies in cloud flows

Implement data objects and data operations in cloud flows

Perform text parsing including JSON, XML, and CSV in cloud flows

Develop desktop flows

Implement UI options

Implement datatables, lists, and custom objects in desktop flows

Implement subflows in desktop flows

Perform actions in desktop flows by calling external APIs

Implement timeout and retry in desktop flows

Implement data objects and data operations in desktop flows

Perform text parsing including JSON, XML, and CSV in desktop flows

Implement custom actions in desktop flows

Implement logic in cloud and desktop flows

Implement flow control in cloud and desktop flows including loops

Implement expressions in cloud flows

Implement variable actions for cloud and desktop flows

Implement secure input and output data in actions in cloud flows

Implement secure variables in desktop flows

Implement priority for desktop flows in a queue

 Implement exception handling blocks in cloud and desktop flows to handle system
exceptions

Implement error handling routines in cloud and desktop flows to handle business
exceptions

Implement work queues in cloud and desktop flows

Build custom connectors and implement connector configurations

Build a custom connector

Implement authentication for custom connectors

Implement custom connector policy templates

Develop code in a custom connector

Perform automation infrastructure management

Recommend credential management practices

Utilize on-premises data gateway to connect resources from cloud flows

Build components in Microsoft Dataverse solutions

Test automations and finalize development efforts

Test a cloud flow

Test a desktop flow

Utilize environment variables and configuration files to manage configurations

Utilize debugging features in cloud and desktop flows

Deploy and manage automations (20–25%)

Perform target environment preparation

Implement Microsoft Power Platform application lifecycle management (ALM)

Differentiate credentials used for different environments

 Recommend how to deploy solution components to other environments

Build virtual desktop environments for unattended desktop flow execution

Assess data loss prevention (DLP) policies for RPA execution

Assess Microsoft Power Platform DLP policies

Assess how DLP policies impact actions in cloud and desktop flows

Assess how DLP policies apply to custom connectors

Implement access to RPA components

Perform sharing of cloud and desktop flows

Perform sharing of machines and machine groups

Recommend security roles required to run and monitor cloud and desktop flows

Implement service accounts and service principals

Implement machine groups and queues required for desktop flow

automations
Assess machine and machine group requirements

Perform machine registration management

Perform machine group management

Implement load balancing of desktop flows by using machine groups and queues

Perform operations on the run queue to manage desktop flows

Analyze cloud and desktop flow run history from the Power Automate portal

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table
 Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft Power Platform documentation

Power Automate documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Power Platform Community (microsoft.com)

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

#LessCodeMorePower | Shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to July 8, 2024 Skill area as of July 8, 2024 Change

Audience profile Major

Design automations Design automations %

decrease

Describe Power Automate features and Design automations using Power Major
capabilities Automate features and capabilities

Work with other Microsoft Power Design automations using other Minor
Platform offerings Microsoft Power Platform features and
capabilities

Record and analyze processes Removed

Identify how to analyze and enhance Design automations that analyze and Minor
data and documents enhance data and documents

Identify use cases for scripting Design automations using scripting Minor
 Skill area prior to July 8, 2024 Skill area as of July 8, 2024 Change

languages in desktop flows languages in desktop flows

Develop automations Develop automations % increase

Create and manage cloud flows Develop cloud flows Minor

Create and manage desktop flows Develop desktop flows Major

Implement logic in cloud and desktop Implement logic in cloud and desktop Minor
flows flows

Create and configure custom Build custom connectors and implement Minor
connectors connector configurations

Manage automation infrastructure Perform automation infrastructure Minor

management

Test automations and finalize Test automations and finalize Minor

development efforts development efforts

Deploy and manage automations Deploy and manage automations No %

change

Prepare target environments Perform target environment preparation Minor

Evaluate data loss prevention (DLP) Assess data loss prevention (DLP) policies Minor
policies for RPA execution for RPA execution

Manage access to RPA components Implement access to RPA components Minor

Configure machine groups and queues Implement machine groups and queues Minor
required for desktop flow automations required for desktop flow automations

Skills measured prior to July 8, 2024

Audience profile

Candidates for this exam automate Windows-based, browser-based, and terminal-based

applications that are time-consuming or contain repetitive processes. They use a mix of
approaches like UI, API, and database automations.

Candidates analyze and design processes for automation and implement automations
using Power Automate for desktop and Power Automate cloud flows. RPA developers
use actions for logic and to work with data, applications, and services.
Candidates work with business stakeholders to optimize business workflows. They work
with administrators to deploy solutions to other environments and support solutions.

Additionally, candidates should have experience with the Windows desktop

environment, scripting languages, Power Automate cloud and desktop flows, AI Builder,
Process Advisor, and Microsoft Dataverse.

Design automations (30–35%)

Develop automations (40–45%)

Deploy and manage automations (20–25%)

Design automations (30–35%)

Describe Power Automate features and capabilities

Identify the Power Automate ecosystem and offerings

Identify the differences among cloud flows, and desktop flows, and business
process flows

Identify when to use a desktop flow or a cloud flow, and when to use them
together

Identify the different trigger types for cloud flows

Identify options for interacting with target applications and browsers

Identify the different methods for running a desktop flow

Identify considerations for running cloud and desktop flows concurrently

Identify considerations for running desktop flows attended versus unattended

Differentiate HTTP actions in cloud and desktop flows

Work with other Microsoft Power Platform offerings

Identify how canvas apps and model-driven apps work with automation

Identify use cases for connectors, custom connectors, connection references, and
connections for cloud flows

Identify use cases for Microsoft Dataverse

Record and analyze processes
Create processes in Process Advisor

Identify the steps for Process mining

Identify the steps for Task mining

Identify the use cases for Process Advisor

Identify how to analyze and enhance data and documents

Identify Microsoft AI options for processing documents in desktop and cloud flows

Identify Microsoft AI options for processing data in desktop and cloud flows

Identify optical character recognition (OCR) capabilities in desktop flows

Identify use cases for the Document Automation Toolkit

Identify use cases for scripting languages in desktop flows

Identify use cases for scripting languages including PowerShell and VBScript

Identify use cases for application-specific macro languages including VBA in

Microsoft Excel and Office Scripts

Identify use cases for using JavaScript

Identify how to use the document object model (DOM) in automation

Develop automations (40–45%)

Create and manage cloud flows

Create a cloud flow

Create a cloud flow that calls a desktop flow

Create and use child cloud flows including how to pass data to a child cloud flow
and return data back

Perform actions in cloud flows by calling external APIs

Configure filter conditions and concurrency in cloud flows

 Configure timeout and retry policies in cloud flows

Implement data objects in cloud flows

Identify common processes for parsing text including JSON, XML, and CSV in cloud
flows

Configure cloud flow action to run Microsoft Office Scripts

Create and manage desktop flows

Create desktop flows to launch, connect to, and authenticate target application

Configure user interface (UI) options

Configure datatables, lists, and custom objects in desktop flows

Implement subflows in desktop flows

Add desktop actions to exit from target applications

Perform actions in desktop flows by calling external APIs

Configure timeout and retry in desktop flows

Implement data objects in desktop flows

Identify common processes for parsing text including JSON, XML, and CSV in
desktop flows

Implement logic in cloud and desktop flows

Configure flow control in cloud and desktop flows including loops

Configure expressions in cloud flows

Configure variable actions for cloud and desktop flows

Configure secure input and output data in actions in cloud flows

Configure secure variables in desktop flows

Configure priority for desktop flows in a queue

Create exception handling blocks in cloud and desktop flows to handle system
exceptions
 Create error handling routines in cloud and desktop flows to handle business
exceptions

Configure document processing by using AI Builder

Create and configure custom connectors

Create a custom connector

Implement authentication for custom connectors

Identify custom connector policy templates

Write code in a custom connector

Manage automation infrastructure

Configure credential management

Connect cloud flows to on-premises data by using the on-premises data gateway

Create and manage components in Microsoft Dataverse solutions

Test automations and finalize development efforts

Run and test a cloud flow

Run and test a desktop flow

Manage configurations by using environment variables and configuration files

Debug solutions by using Power Automate cloud and desktop flows debugging
features

Deploy and manage automations (20–25%)

Prepare target environments

Implement Microsoft Power Platform application lifecycle management (ALM)

Differentiate credentials used for different environments

Deploy RPA solutions to other environments

 Prepare virtual desktop environments for unattended desktop flow execution

Evaluate data loss prevention (DLP) policies for RPA execution

Identify Microsoft Power Platform data loss prevention (DLP) policies

Identify how DLP policies impact actions in cloud and desktop flows

Identify how DLP policies apply to custom connectors

Manage access to RPA components

Share a cloud flow

Share a desktop flow

Share machines and machine groups

Identify security roles required to run and monitor cloud and desktop flows

Create service accounts and service principals

Configure machine groups and queues required for desktop flow

automations
Identify use cases for and capabilities of machines and machine groups

Manage machine registrations

Create and manage machine groups

Implement load balancing of desktop flows by using machine groups and queues

Work with queues and queue operations for desktop flows

Evaluate cloud and desktop flow run history from the Power Automate portal
Study guide for PL-600: Microsoft Power
Platform Solution Architect
Article • 10/06/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date
of September 23, 2024 provided. Study this list if you plan to take the exam AFTER that
date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to September 23, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score reports A score of 700 or greater is required to pass.

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can
request an accommodation.
 Useful links Description

Take a free Practice Assessment Test your skills with practice questions to help you prepare for
the exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of September 23, 2024

Audience profile
As a candidate for this exam, you should have solution architecture experience across
functional and technical disciplines of Microsoft Power Platform. You should be able to
facilitate design decisions based on recommended practices across development,
configuration, integration, infrastructure, security, licensing, storage, and change
management.
In this role, you are required to architect and ensure the successful implementation of
appropriate end-to-end solutions to address business and technical needs of
organizations.

You should have knowledge of:

Microsoft Power Platform

Dynamics 365 customer engagement apps

Related Microsoft cloud solutions

Other third-party technologies

Candidates should be aware of Power Platform Well-Architected framework and ideally

have used it for implementation.

Skills at a glance
Perform solution envisioning and requirement analysis (45–50%)

Architect a solution (35–40%)

Implement the solution (15–20%)

Perform solution envisioning and requirement analysis

(45–50%)

Initiate solution planning

Evaluate business requirements

Identify Microsoft Power Platform solution components

Identify and select components from existing apps, Microsoft Dynamics 365 apps,
AppSource apps, Azure, third-party components, and independent software
vendors (ISVs)

Identify and estimate migration and integration efforts and alternatives

Identify organization information and metrics

Guide the process of collecting the current state business processes

 Assess an organization's risk factors

Review key success criteria

Identify existing solutions and systems

Evaluate an organization’s enterprise architecture

Identify data sources needed for a solution

Define use cases and quality standards for existing data

Capture requirements

Refine high-level requirements

Identify functional requirements

Identify non-functional requirements

Guide the process of designing and improving the future state business processes

Perform fit/gap analyses

Determine the feasibility of meeting specific requirements

Evaluate Dynamics 365 apps and AppSource options to solve requirements

Address functional gaps through alternate solutions

Determine the scope for a solution

Architect a solution (35–40%)

Lead the design process

Design the solution topology

Identify customization approach for existing apps

Design and validate user experience prototypes

Identify opportunities for component reuse

Communicate system design visually

 Design a data migration strategy

Design apps by grouping required features based on role or task

Design a data visualization strategy

Design an automation strategy

Design environment strategy

Design the data model

Design relationships and relationship behaviors

Determine when to connect to external data versus import data

Design data models to address complex sets of requirements

Design integrations

Design collaboration suite integration including Microsoft Teams and SharePoint

Design integrations between Microsoft Power Platform solutions and Dynamics

365 apps

Design integrations with an organization’s existing systems

Design third-party integrations

Design an authentication strategy

Design a business continuity strategy

Design robotic process automation (RPA)

Assess possibilities of networking to support integrations

Design the security model

Design the business unit and team structure

Design security roles

Design column and row level security

Design security models to address complex sets of requirements

 Determine security model management policies and processes

Identify Microsoft Entra ID groups and app registrations required to support a

solution

Identify data loss prevention (DLP) policies for a solution

Determine how external users will access a solution

Implement the solution (15–20%)

Validate the solution design

Evaluate detailed designs and implementation

Review the security across the solution including business rules, user roles, Entra ID
requirements and security boundaries

Ensure that the solution conforms to API limits

Assess the solution performance and impact on resources

Resolve automation conflicts

Resolve integration conflicts

Support go-live
Identify and resolve potential and actual performance issues

Escalate and provide options to resolve data migration issues

Resolve any identified issues with deployment plans

Identify factors that impact go-live readiness and remediate issues

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table
 Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft Power Platform documentation

Center of Excellence (CoE) Starter kit
Videos: Power Apps and Power Automate Architecture Series
Real-world architecture examples
Azure ExpressRoute with Power Platform

Ask a question Microsoft Q&A | Microsoft Docs

Get community Power Apps - Power Platform Community

support Microsoft Power Automate - Power Platform Community

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video #LessCodeMorePower | Shows

Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to September 23, Skill area as of September 23, 2024 Change
2024

Audience profile Minor

Perform solution envisioning and Perform solution envisioning and % of exam

requirement analysis requirement analysis increased

Initiate solution planning Initiate solution planning Minor

Identify organization information and Identify organization information and Minor

metrics metrics

Identify existing solutions and Identify existing solutions and Minor

systems systems

Capture requirements Capture requirements Minor

 Skill area prior to September 23, Skill area as of September 23, 2024 Change
2024

Perform fit/gap analyses Perform fit/gap analyses No change

Architect a solution Architect a solution % of exam

decreased

Lead the design process Lead the design process Minor

Design the data model Design the data model Major

Design integrations Design integrations Minor

Design the security model Design the security model No change

Implement the solution Implement the solution No % change

Validate the solution design Validate the solution design Minor

Support go-live Support go-live Minor

Skills measured prior to September 23, 2024

Audience profile
As a candidate for this exam, you’re a solution architect who:

Leads successful implementations.

Focuses on how solutions address the broader business and technical needs of
organizations.

This role requires you to have the ability to identify opportunities to solve business
problems.

You should have functional and technical knowledge of:

Microsoft Power Platform

Dynamics 365 customer engagement apps

Related Microsoft cloud solutions

Other third-party technologies

You apply knowledge and experience throughout an engagement. You perform

proactive and preventative work to:
 Increase the value of the customer’s investment.

Promote organizational health.

As a candidate for this exam, you should have experience across functional and
technical disciplines of Microsoft Power Platform. You should be able to facilitate design
decisions across development, configuration, integration, infrastructure, security,
licensing, availability, storage, and change management. In this role, you balance
project's business needs while meeting functional and non-functional requirements.

Skills at a glance
Perform solution envisioning and requirement analysis (35–40%)

Architect a solution (40–45%)

Implement the solution (15–20%)

Perform solution envisioning and requirement analysis

(35–40%)

Initiate solution planning

Evaluate business requirements

Identify Microsoft Power Platform solution components

Identify other components including existing apps, Microsoft Dynamics 365 apps,
AppSource apps, third-party components, and components from independent
software vendors (ISVs)

Identify and estimate migration and integration efforts

Identify organization information and metrics

Identify desired high-level organizational business processes

Identify business process improvement opportunities

Assess an organization's risk factors

Review key success criteria

Identify existing solutions and systems
Evaluate an organization’s enterprise architecture

Identify data sources needed for a solution

Define use cases and quality standards for existing data

Identify and document an organization's existing business processes

Capture requirements
Refine high-level requirements

Identify functional requirements

Identify non-functional requirements

Confirm that requirements meet an organization's goals

Identify and document an organization's desired business processes

Perform fit/gap analyses

Determine the feasibility of meeting specific requirements

Evaluate Dynamics 365 apps and AppSource options to solve requirements

Address functional gaps through alternate solutions

Determine the scope for a solution

Architect a solution (40–45%)

Lead the design process

Design the solution topology

Design customizations for existing apps

Design and validate user experience prototypes

Identify opportunities for component reuse

Communicate system design visually

 Design application lifecycle management (ALM) processes

Design a data migration strategy

Design apps by grouping required features based on role or task

Design a data visualization strategy

Design an automation strategy that uses Power Automate

Design environment strategy

Design the data model

Design tables and columns

Design reference and configuration data

Design relationships and relationship behaviors

Determine when to connect to external data versus import data

Design data models to address complex sets of requirements

Design integrations

Design collaboration integrations

Design integrations between Microsoft Power Platform solutions and Dynamics

365 apps

Design integrations with an organization’s existing systems

Design third-party integrations

Design an authentication strategy

Design a business continuity strategy

Identify opportunities to integrate and extend Microsoft Power Platform solutions

by using Microsoft Azure

Design robotic process automation (RPA)

Design networking
Design the security model
Design the business unit and team structure

Design security roles

Design column and row level security

Design security models to address complex sets of requirements

Determine security model management policies and processes

Identify Microsoft Entra ID groups and app registrations required to support a

solution

Identify data loss prevention (DLP) policies for a solution

Determine how external users will access a solution

Implement the solution (15–20%)

Validate the solution design

Evaluate detail designs and implementation

Validate security

Ensure that the solution conforms to API limits

Assess the solution performance and impact on resources

Resolve automation conflicts

Resolve integration conflicts

Support go-live
Identify and resolve potential and actual performance issues

Troubleshoot data migration

Resolve any identified issues with deployment plans

Identify factors that impact go-live readiness and remediate issues

Study guide for Exam PL-900: Microsoft
Power Platform Fundamentals
Article • 06/24/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of June 21, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to June 21, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.
Updates to the exam
Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of June 21, 2024

Audience profile
As a candidate for this exam, you aspire to understand how Microsoft Power Platform
technologies can be used to:

Develop tailored business solutions.

Identify how Microsoft Dataverse supports the interoperability of Microsoft Power

Platform.

Accelerate business outcomes by using Microsoft Power Apps for low code/no
code solutions.

Improve processes by using Microsoft Power Automate and Process mining.

Identify use cases for Microsoft Power Pages.

 Help make data-driven technology decisions by using Microsoft Power BI.

Evaluate how Copilot can assist with each of these.

The exam is intended for you if you’re seeking to start your journey building solutions
with Microsoft Power Platform.

You can use this exam to prepare for role-based or specialty certifications, but it’s not a
prerequisite for any of them.

Skills at a glance
Describe the business value of Microsoft Power Platform (20–25%)

Identify foundational components of Microsoft Power Platform (10–15%)

Demonstrate the capabilities of Power BI (10–15%)

Demonstrate the capabilities of Power Apps (20–25%)

Demonstrate the capabilities of Power Automate (10–15%)

Demonstrate the capabilities of Power Pages (1–5%)

Describe the AI authoring experience in Microsoft Power Platform (10–15%)

Describe the business value of Microsoft Power Platform

(20–25%)

Describe the business value of Microsoft Power Platform services

Describe the value of Microsoft Power Apps to build applications

Describe the value of Microsoft Power Automate to automate processes

Describe the value of Microsoft Power BI to gain insights into data

Describe the value of Microsoft Power Pages to build websites

Describe the value of connectors to integrate services and data

Describe the value of Microsoft Dataverse to organize business data

Describe the value of Copilots and generative AI features in Microsoft Power

Platform
Describe the business value of extending business solutions by
using Microsoft Power Platform

Describe how Microsoft Power Platform apps work together with Microsoft
Dynamics 365 apps

Describe how Microsoft Power Platform business solutions work together with
Microsoft 365 apps and services

Describe how Microsoft Power Platform services work together

Describe how Microsoft Power Platform works with Microsoft Teams

Describe Microsoft Power Platform administration and governance

Describe the Microsoft Power Platform security model

Describe environments

Describe the different Microsoft Power Platform admin centers and portals

Describe how Microsoft Power Platform supports data privacy and accessibility
guidelines

Identify foundational components of Microsoft Power

Platform (10–15%)

Describe Microsoft Dataverse

Describe differences between traditional databases and Dataverse

Describe tables, columns, and relationships in Dataverse

Describe business logic in Dataverse

Describe connectors

Describe the components of a connector

Describe standard, premium, and custom connectors

Demonstrate the capabilities of Power BI (10–15%)

Identify basic Power BI components
Describe Power BI Desktop and the Power BI service

Compare and contrast dashboards, workspaces, reports, and paginated reports

Describe how AI Insights helps identify anomalies and trends in data

Build a basic dashboard by using Power BI

Create a Power BI report by adding visualizations

Create a Power BI dashboard

Add visualizations to dashboards by using Q&A

Consume Power BI reports and dashboards

Demonstrate the capabilities of Power Apps (20–25%)

Identify basic Power Apps capabilities

Describe the differences between canvas apps and model-driven apps

Describe use cases for and capabilities of canvas apps

Describe use cases for and capabilities of model-driven apps

Build a basic canvas app

Connect to data sources by using connectors

Create an app from data

Add controls to canvas app screens

Build responsive pages by dragging and dropping containers

Build a basic model-driven app

Create a model-driven app from tables

Modify forms

Create and modify views

Demonstrate the capabilities of Power Automate (10–15%)

Identify basic Power Automate components

Describe use cases for cloud and desktop flows

Describe use cases for cloud flow templates

Describe how Power Automate cloud flows use connector triggers and actions

Describe Power Automate use cases for approvals, Microsoft Teams, Outlook,
SharePoint, and Forms

Describe the Power Automate apps including Power Automate for Desktop, Power
Automate mobile, and the Power Automate portal

Describe actions for Power Automate desktop flows

Describe document processing in Power Automate

Describe Process Mining and Task Mining

Build a basic Power Automate flow

Create a cloud flow by using an instant, automated, or scheduled flow template

Describe how to create cloud flows by using Copilot in Power Automate

Modify a cloud flow

Add flow steps to perform data operations

Run a cloud flow

Build a basic desktop flow by recording tasks

Demonstrate the capabilities of Power Pages (1–5%)

Describe the capabilities of Power Pages

Describe use cases for Power Pages

Describe use cases for templates

Describe how to share data externally

 Describe uses cases for creating sites by using Copilot in Power Pages

Describe the AI authoring experience in Microsoft Power

Platform (10–15%)

Describe Copilot Studio

Describe use cases for Copilot Studio

Describe the purpose of topics, entities, and actions

Create a topic by using Copilot Studio

Describe the process of building bots by using Copilot Studio

Describe the capabilities of AI Builder

Describe the business value of AI Builder

Describe use cases for AI Builder

Describe the lifecycle to create an AI Builder model

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft Power Platform documentation

Power BI documentation
Microsoft Power Apps documentation
Power Automate documentation
Microsoft Power Virtual Agents documentation

Ask a question Microsoft Q&A | Microsoft Docs

 Study resources Links to learning and documentation

Get community Power Platform Community (microsoft.com)

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video #LessCodeMorePower | Shows

Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to June 21, 2024 Skill area as of June 21, 2024 Change

Audience profile No
change

Describe the business value of Microsoft Describe the business value of Microsoft No %
Power Platform Power Platform change

Describe the business value of Microsoft Describe the business value of Microsoft No
Power Platform services Power Platform services change

Describe the business value of extending Describe the business value of extending Minor
business solutions by using Microsoft business solutions by using Microsoft
Power Platform Power Platform

Describe Microsoft Power Platform Describe Microsoft Power Platform No

administration and governance administration and governance change

Identify foundational components of Identify foundational components of No %

Microsoft Power Platform Microsoft Power Platform change

Describe Microsoft Dataverse Describe Microsoft Dataverse No

change

Describe connectors Describe connectors No

change

Demonstrate the capabilities of Power Demonstrate the capabilities of Power No %

Skill area prior to June 21, 2024 Skill area as of June 21, 2024 Change

BI BI change

Identify basic Power BI components Identify basic Power BI components No

change

Build a basic dashboard by using Power Build a basic dashboard by using Power No
BI BI change

Demonstrate the capabilities of Power Demonstrate the capabilities of Power No %

Apps Apps change

Identify basic Power Apps capabilities Identify basic Power Apps capabilities No
change

Build a basic canvas app Build a basic canvas app No

change

Build a basic model-driven app Build a basic model-driven app No

change

Demonstrate the capabilities of Power Demonstrate the capabilities of Power No %

Automate Automate change

Identify basic Power Automate Identify basic Power Automate No

components components change

Build a basic Power Automate flow Build a basic Power Automate flow No
change

Demonstrate the capabilities of Power Demonstrate the capabilities of Power No %

Pages Pages change

Describe the capabilities of Power Pages Describe the capabilities of Power Pages No
change

Describe the AI authoring experience in Describe the AI authoring experience in No %

Microsoft Power Platform Microsoft Power Platform change

Describe Copilot Studio Describe Copilot Studio No

change

Describe the capabilities of AI Builder Describe the capabilities of AI Builder No

change

Skills measured prior to June 21, 2024

Audience profile
As a candidate for this exam, you aspire to understand how Microsoft Power Platform
technologies can be used to:

Develop tailored business solutions.

Identify how Microsoft Dataverse supports the interoperability of Microsoft Power

Platform.

Accelerate business outcomes by using Microsoft Power Apps for low code/no
code solutions.

Improve processes by using Microsoft Power Automate and Process mining.

Identify use cases for Microsoft Power Pages.

Help make data-driven technology decisions by using Microsoft Power BI.

Evaluate how Copilot can assist with each of these.

The exam is intended for you if you’re seeking to start your journey building solutions
with Microsoft Power Platform.

You can use this exam to prepare for role-based or specialty certifications, but it’s not a
prerequisite for any of them.

Skills at a glance
Describe the business value of Microsoft Power Platform (20–25%)

Identify foundational components of Microsoft Power Platform (10–15%)

Demonstrate the capabilities of Power BI (5–10%)

Demonstrate the capabilities of Power Apps (20–25%)

Demonstrate the capabilities of Power Automate (10–15%)

Demonstrate the capabilities of Power Pages (1–5%)

Describe the AI authoring experience in Microsoft Power Platform (10–15%)

Describe the business value of Microsoft Power Platform

(20–25%)

Describe the business value of Microsoft Power Platform services

 Describe the value of Microsoft Power Apps to build applications

Describe the value of Microsoft Power Automate to automate processes

Describe the value of Microsoft Power BI to gain insights into data

Describe the value of Microsoft Power Pages to build websites

Describe the value of connectors to integrate services and data

Describe the value of Microsoft Dataverse to organize business data

Describe the value of Copilots and generative AI features in Microsoft Power

Platform

Describe the business value of extending business solutions by

using Microsoft Power Platform

Describe how Microsoft Power Platform apps work together with Microsoft
Dynamics 365 apps

Describe how Microsoft Power Platform business solutions work together with
Microsoft 365 apps and services

Describe how Microsoft Power Platform apps work together

Describe how Microsoft Power Platform works with Microsoft Teams

Describe Microsoft Power Platform administration and governance

Describe the Microsoft Power Platform security model

Describe environments

Describe the different Microsoft Power Platform admin centers and portals

Describe how Microsoft Power Platform supports data privacy and accessibility
guidelines

Identify foundational components of Microsoft Power

Platform (10–15%)

Describe Microsoft Dataverse

 Describe differences between traditional databases and Dataverse

Describe tables, columns, and relationships in Dataverse

Describe business logic in Dataverse

Describe connectors
Describe the components of a connector

Describe standard, premium, and custom connectors

Demonstrate the capabilities of Power BI (10–15%)

Identify basic Power BI components

Describe Power BI Desktop and the Power BI service

Compare and contrast dashboards, workspaces, reports, and paginated reports

Describe how AI Insights helps identify anomalies and trends in data

Build a basic dashboard by using Power BI

Create a Power BI report by adding visualizations

Create a Power BI dashboard

Add visualizations to dashboards by using Q&A

Consume Power BI reports and dashboards

Demonstrate the capabilities of Power Apps (20–25%)

Identify basic Power Apps capabilities

Describe the differences between canvas apps and model-driven apps

Describe use cases for and capabilities of canvas apps

Describe use cases for and capabilities of model-driven apps

Build a basic canvas app

 Connect to data sources by using connectors

Create an app from data

Add controls to canvas app screens

Build responsive pages by dragging and dropping containers

Build a basic model-driven app

Create a model-driven app from tables

Modify forms

Create and modify views

Demonstrate the capabilities of Power Automate (10–15%)

Identify basic Power Automate components

Describe use cases for cloud and desktop flows

Describe use cases for cloud flow templates

Describe how Power Automate cloud flows use connector triggers and actions

Describe Power Automate use cases for approvals, Microsoft Teams, Outlook,
SharePoint, and Forms

Describe the Power Automate apps including Power Automate for Desktop, Power
Automate mobile, and the Power Automate portal

Describe actions for Power Automate desktop flows

Describe document processing in Power Automate

Describe Process Mining and Task Mining

Build a basic Power Automate flow

Create a cloud flow by using an instant, automated, or scheduled flow template

Describe how to create cloud flows by using Copilot in Power Automate

Modify a cloud flow

 Add flow steps to perform data operations

Run a cloud flow

Build a basic desktop flow by recording tasks

Demonstrate the capabilities of Power Pages (1–5%)

Describe the capabilities of Power Pages

Describe use cases for Power Pages

Describe use cases for templates

Describe how to share data externally

Describe uses cases for creating sites by using Copilot in Power Pages

Describe the AI authoring experience in Microsoft Power

Platform (10–15%)

Describe Copilot Studio

Describe use cases for Copilot Studio

Describe the purpose of topics, entities, and actions

Create a topic by using Copilot Studio

Describe the process of building bots by using Copilot Studio

Describe the capabilities of AI Builder

Describe the business value of AI Builder

Describe use cases for AI Builder

Describe the lifecycle to create an AI Builder model

Study guide for Exam SC-100: Microsoft
Cybersecurity Architect
Article • 06/24/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of July 22, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to July 22, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows you
to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
 Useful links Description

Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of July 22, 2024

Audience profile
As a Microsoft cybersecurity architect, you translate a cybersecurity strategy into
capabilities that protect the assets, business, and operations of an organization. You
design, guide the implementation of, and maintain security solutions that follow Zero
Trust principles and best practices, including security strategies for identity, devices,
data, AI, applications, network, infrastructure, and DevOps. Plus, you design solutions for
Governance and Risk Compliance (GRC), security operations, and security posture
management.​
As a cybersecurity architect, you continuously collaborate with leaders and practitioners
in security, privacy, engineering, and other roles across an organization to plan and
implement a cybersecurity strategy that meets the business needs of an organization.​

As a candidate for this exam, you have experience implementing or administering

solutions in the following areas: identity and access, platform protection, security
operations, data and AI security, application security, and hybrid and multicloud
infrastructures. You should have expert skills in at least one of those areas, and you
should have experience designing security solutions that include Microsoft security
technologies.

Skills at a glance
Design solutions that align with security best practices and priorities (20–25%)

Design security operations, identity, and compliance capabilities (25–30%)

Design security solutions for infrastructure (25–30%)

Design security solutions for applications and data (20–25%)

Design solutions that align with security best practices

and priorities (20–25%)

Design a resiliency strategy for ransomware and other attacks

based on Microsoft Security Best Practices
Design a security strategy to support business resiliency goals, including
identifying and prioritizing threats to business-critical assets

Design solutions for business continuity and disaster recovery (BCDR), including
secure backup and restore for hybrid and multicloud environments

Design solutions for mitigating ransomware attacks, including prioritization of

BCDR and privileged access

Evaluate solutions for security updates

Design solutions that align with the Microsoft Cybersecurity

Reference Architectures (MCRA) and Microsoft cloud security
benchmark (MCSB)
 Design solutions that align with best practices for cybersecurity capabilities and
controls

Design solutions that align with best practices for protecting against insider,
external, and supply chain attacks

Design solutions that align with best practices for Zero Trust security, including the
Zero Trust Rapid Modernization Plan (RaMP)

Design solutions that align with the Microsoft Cloud Adoption

Framework for Azure and the Microsoft Azure Well-Architected
Framework
Design a new or evaluate an existing strategy for security and governance based
on the Microsoft Cloud Adoption Framework (CAF) for Azure and the Microsoft
Azure Well-Architected Framework

Recommend solutions for security and governance based on the Microsoft Cloud
Adoption Framework for Azure and the Microsoft Azure Well-Architected
Framework

Design solutions for implementing and governing security by using Azure landing
zones

Design a DevSecOps process that aligns with best practices in the Microsoft Cloud
Adoption Framework (CAF)

Design security operations, identity, and compliance

capabilities (25–30%)

Design solutions for security operations

Design a solution for detection and response that includes extended detection and
response (XDR) and security information and event management (SIEM)

Design a solution for centralized logging and auditing, including Microsoft Purview
Audit

Design monitoring to support hybrid and multicloud environments

Design a solution for security orchestration automated response (SOAR), including

Microsoft Sentinel and Microsoft Defender XDR
 Design and evaluate security workflows, including incident response, threat
hunting, and incident management

Design and evaluate threat detection coverage by using MITRE ATT&CK matrices,
including Cloud, Enterprise, Mobile, and ICS

Design solutions for identity and access management

Design a solution for access to software as a service (SaaS), platform as a service

(PaaS), infrastructure as a service (IaaS), hybrid/on-premises, and multicloud
resources, including identity, networking, and application controls

Design a solution for Microsoft Entra ID, including hybrid and multi-cloud
environments

Design a solution for external identities, including business-to-business (B2B),

business-to-customer (B2C), and decentralized identity

Design a modern authentication and authorization strategy, including Conditional

Access, continuous access evaluation, risk scoring, and protected actions

Validate the alignment of Conditional Access policies with a Zero Trust strategy

Specify requirements to harden Active Directory Domain Services (AD DS)

Design a solution to manage secrets, keys, and certificates

Design solutions for securing privileged access

Design a solution for assigning and delegating privileged roles by using the
enterprise access model

Evaluate the security and governance of Microsoft Entra ID, including Microsoft
Entra Privileged Identity Management (PIM), entitlement management, and access
reviews

Evaluate the security and governance of on-premises Active Directory Domain

Services (AD DS), including resilience to common attacks

Design a solution for securing the administration of cloud tenants, including SaaS
and multicloud infrastructure and platforms

Design a solution for cloud infrastructure entitlement management that includes

Microsoft Entra Permissions Management
 Evaluate an access review management solution that includes Microsoft Entra
Permissions Management

Design a solution for Privileged Access Workstation (PAW), including remote access

Design solutions for regulatory compliance

Translate compliance requirements into security controls

Design a solution to address compliance requirements by using Microsoft Purview

Design a solution to address privacy requirements, including Microsoft Priva

Design Azure Policy solutions to address security and compliance requirements

Evaluate and validate alignment with regulatory standards and benchmarks by

using Microsoft Defender for Cloud

Design security solutions for infrastructure (25–30%)

Design solutions for security posture management in hybrid and

multicloud environments

Evaluate security posture by using Microsoft Defender for Cloud, including the
Microsoft cloud security benchmark (MCSB)

Evaluate security posture by using Microsoft Secure Score

Design integrated security posture management solutions that include Microsoft

Defender for Cloud in hybrid and multi-cloud environments

Select cloud workload protection solutions in Microsoft Defender for Cloud

Design a solution for integrating hybrid and multicloud environments by using

Azure Arc

Design a solution for Microsoft Defender External Attack Surface Management

(Defender EASM)

Specify requirements and priorities for a posture management process that uses
Exposure Management attack paths, attack surface reduction, security insights, and
initiatives

Specify requirements for securing server and client endpoints

 Specify security requirements for servers, including multiple platforms and
operating systems

Specify security requirements for mobile devices and clients, including endpoint
protection, hardening, and configuration

Specify security requirements for IoT devices and embedded systems

Evaluate solutions for securing operational technology (OT) and industrial control
systems (ICS) by using Microsoft Defender for IoT

Specify security baselines for server and client endpoints

Evaluate Windows Local Admin Password Solution (LAPS) solutions

Specify requirements for securing SaaS, PaaS, and IaaS services

Specify security baselines for SaaS, PaaS, and IaaS services

Specify security requirements for IoT workloads

Specify security requirements for web workloads

Specify security requirements for containers

Specify security requirements for container orchestration

Evaluate solutions that include Azure AI Services Security

Evaluate solutions for network security and Security Service Edge

(SSE)
Evaluate network designs to align with security requirements and best practices

Evaluate solutions that use Microsoft Entra Internet Access as a secure web
gateway

Evaluate solutions that use Microsoft Entra Internet Access to access Microsoft 365,
including cross-tenant configurations

Evaluate solutions that use Microsoft Entra Private Access

Design security solutions for applications and data (20–

25%)
Evaluate solutions for securing Microsoft 365
Evaluate security posture for productivity and collaboration workloads by using
metrics, including Microsoft Secure Score

Evaluate solutions that include Microsoft Defender for Office and Microsoft
Defender for Cloud Apps

Evaluate device management solutions that include Microsoft Intune

Evaluate solutions for securing data in Microsoft 365 by using Microsoft Purview

Evaluate data security and compliance controls in Microsoft Copilot for Microsoft
365 services

Design solutions for securing applications

Evaluate the security posture of existing application portfolios

Evaluate threats to business-critical applications by using threat modeling

Design and implement a full lifecycle strategy for application security

Design and implement standards and practices for securing the application
development process

Map technologies to application security requirements

Design a solution for workload identity to authenticate and access Azure cloud
resources

Design a solution for API management and security

Design solutions that secure applications by using Azure Web Application Firewall
(WAF)

Design solutions for securing an organization's data

Evaluate solutions for data discovery and classification

Specify priorities for mitigating threats to data

Evaluate solutions for encryption of data at rest and in transit, including Azure
KeyVault and infrastructure encryption
 Design a security solution for data in Azure workloads, including Azure SQL, Azure
Synapse Analytics, and Azure Cosmos DB

Design a security solution for data in Azure Storage

Design a security solution that includes Microsoft Defender for Storage and
Microsoft Defender for Databases

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft security documentation

Microsoft Cybersecurity Reference Architectures
Microsoft Defender for Cloud documentation
Zero Trust Guidance Center
Governance, risk, and compliance in Azure

Ask a question Microsoft Q&A | Microsoft Docs

Get community Security, compliance, and identity community hub

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.
 ﾉ Expand table

Skill area prior to July 22, 2024 Skill area as of July 22, 2024 Change

Audience profile Major

Design solutions that align with Design solutions that align with No change
security best practices and priorities security best practices and priorities

Design a resiliency strategy for Design a resiliency strategy for Minor

ransomware and other attacks based ransomware and other attacks based
on Microsoft Security Best Practices on Microsoft Security Best Practices

Design solutions that align with the Design solutions that align with the Minor
Microsoft Cybersecurity Reference Microsoft Cybersecurity Reference
Architectures (MCRA) and Microsoft Architectures (MCRA) and Microsoft
cloud security benchmark (MCSB) cloud security benchmark (MCSB)

Design solutions that align with the Design solutions that align with the Minor
Microsoft Cloud Adoption Framework Microsoft Cloud Adoption Framework
for Azure and the Microsoft Azure Well- for Azure and the Microsoft Azure Well-
Architected Framework Architected Framework

Design security operations, identity, Design security operations, identity, % of the

and compliance capabilities and compliance capabilities exam
decreased

Design solutions for security operations Design solutions for security operations Minor

Design solutions for identity and access Design solutions for identity and access Minor
management management

Design solutions for securing privileged Design solutions for securing privileged Major
access access

Design solutions for regulatory Design solutions for regulatory Minor

compliance compliance

Design security solutions for Design security solutions for No change

infrastructure infrastructure

Design solutions for security posture Design solutions for security posture Major
management in hybrid and multicloud management in hybrid and multicloud
environments environments

Design solutions for securing server Specify requirements for securing Minor
and client endpoints server and client endpoints

Specify requirements for securing SaaS, Specify requirements for securing SaaS, Minor
PaaS, and IaaS services PaaS, and IaaS services
 Skill area prior to July 22, 2024 Skill area as of July 22, 2024 Change

Evaluate solutions for network security New

and Security Service Edge (SSE)

Design security solutions for Design security solutions for No change

applications and data applications and data

Design solutions for securing Microsoft Evaluate solutions for securing Major
365 Microsoft 365

Design solutions for securing Design solutions for securing Minor

applications applications

Design solutions for securing an Design solutions for securing an Minor

organization's data organization's data

Skills measured prior to July 22, 2024

Audience profile
As a Microsoft cybersecurity architect, you translate a cybersecurity strategy into
capabilities that protect the assets, business, and operations of an organization. You
design, guide the implementation of, and maintain security solutions that follow Zero
Trust principles and best practices, including security strategies for:

Identity

Devices

Data

Applications

Network

Infrastructure

DevOps

Plus, you design solutions for:

Governance and Risk Compliance (GRC)

Security operations

Security posture management

As a cybersecurity architect, you continuously collaborate with leaders and practitioners
in IT security, privacy, and other roles across an organization to plan and implement a
cybersecurity strategy that meets the business needs of an organization.

As a candidate for this exam, you have experience implementing or administering

solutions in the following areas:

Identity and access

Platform protection

Security operations

Data security

Application security

Hybrid and multicloud infrastructures

You should have expert skills in at least one of those areas, and you should have
experience designing security solutions that include Microsoft security technologies.

Skills at a glance
Design solutions that align with security best practices and priorities (20–25%)

Design security operations, identity, and compliance capabilities (30–35%)

Design security solutions for infrastructure (20–25%)

Design security solutions for applications and data (20–25%)

Design solutions that align with security best practices

and priorities (20–25%)

Design a resiliency strategy for ransomware and other attacks

based on Microsoft Security Best Practices

Design a security strategy to support business resiliency goals, including

identifying and prioritizing threats to business-critical assets

Design solutions that align with Microsoft ransomware best practices, including
backup, restore, and privileged access
 Design configurations for secure backup and restore by using Azure Backup for
hybrid and multicloud environments

Design solutions for security updates

Design solutions that align with the Microsoft Cybersecurity

Reference Architectures (MCRA) and Microsoft cloud security
benchmark (MCSB)
Design solutions that align with best practices for cybersecurity capabilities and
controls

Design solutions that align with best practices for protecting against insider and
external attacks

Design solutions that align with best practices for Zero Trust security, including the
Zero Trust Rapid Modernization Plan (RaMP)

Design solutions that align with the Microsoft Cloud Adoption

Framework for Azure and the Microsoft Azure Well-Architected
Framework
Design a new or evaluate an existing strategy for security and governance based
on the Microsoft Cloud Adoption Framework (CAF) for Azure and the Microsoft
Azure Well-Architected Framework

Recommend solutions for security and governance based on the Microsoft Cloud
Adoption Framework for Azure and the Microsoft Azure Well-Architected
Framework

Design solutions for implementing and governing security by using Azure landing
zones

Design a DevSecOps process

Design security operations, identity, and compliance

capabilities (30–35%)

Design solutions for security operations

Develop security operations capabilities to support a hybrid or multicloud

environment
 Design a solution for centralized logging and auditing

Design a solution for security information and event management (SIEM),

including Microsoft Sentinel

Design a solution for detection and response that includes extended detection and
response (XDR)

Design a solution for security orchestration automated response (SOAR), including

Microsoft Sentinel and Microsoft Defender XDR

Design and evaluate security workflows, including incident response, threat

hunting, incident management, and threat intelligence

Design and evaluate threat detection coverage by using MITRE ATT&CK

Design solutions for identity and access management

Design a solution for access to software as a service (SaaS), platform as a service
(PaaS), infrastructure as a service (IaaS), hybrid/on-premises, and multicloud
resources, including identity, networking, and application controls

Design a solution for Microsoft Entra ID, including hybrid and multi-cloud
environments

Design a solution for external identities, including business-to-business (B2B),

business-to-customer (B2C), and decentralized identity

Design a modern authentication and authorization strategy, including Conditional

Access, continuous access evaluation, threat intelligence integration, and risk
scoring

Validate the alignment of Conditional Access policies with a Zero Trust strategy

Specify requirements to secure Active Directory Domain Services (AD DS)

Design a solution to manage secrets, keys, and certificates

Design solutions for securing privileged access

Design a solution for assigning and delegating privileged roles by using the
enterprise access model

Design an identity governance solution, including Microsoft Entra Privileged

Identity Management (PIM), privileged access management, entitlement
 management, and access reviews

Design a solution for securing the administration of cloud tenants, including SaaS
and multicloud infrastructure and platforms

Design a solution for cloud infrastructure entitlement management that includes

Microsoft Entra Permissions Management

Design a solution for Privileged Access Workstation (PAW) and bastion services

Design solutions for regulatory compliance

Translate compliance requirements into a security solution

Design a solution to address compliance requirements by using Microsoft Purview

risk and compliance solutions

Design a solution to address privacy requirements, including Microsoft Priva

Design Azure Policy solutions to address security and compliance requirements

Evaluate infrastructure compliance by using Microsoft Defender for Cloud

Design security solutions for infrastructure (20–25%)

Design solutions for security posture management in hybrid and

multicloud environments
Evaluate security posture by using the Microsoft cloud security benchmark (MCSB)

Evaluate security posture by using Microsoft Defender for Cloud

Evaluate security posture by using Microsoft Secure Score

Design integrated security posture management and workload protection

solutions in hybrid and multi-cloud environments, including Microsoft Defender
for Cloud

Design cloud workload protection solutions that use Microsoft Defender for Cloud,
such as Microsoft Defender for Servers, Microsoft Defender for App Service, and
Microsoft Defender for SQL

Design a solution for integrating hybrid and multicloud environments by using

Azure Arc
 Design a solution for Microsoft Defender External Attack Surface Management
(Defender EASM)

Design solutions for securing server and client endpoints

Specify security requirements for servers, including multiple platforms and

operating systems

Specify security requirements for mobile devices and clients, including endpoint
protection, hardening, and configuration

Specify security requirements for IoT devices and embedded systems

Design a solution for securing operational technology (OT) and industrial control
systems (ICS) by using Microsoft Defender for IoT

Specify security baselines for server and client endpoints

Design a solution for secure remote access, including Microsoft Entra Global
Secure Access

Specify requirements for securing SaaS, PaaS, and IaaS services

Specify security baselines for SaaS, PaaS, and IaaS services

Specify security requirements for IoT workloads

Specify security requirements for web workloads, including Azure App Service

Specify security requirements for containers

Specify security requirements for container orchestration

Design security solutions for applications and data (20–

25%)

Design solutions for securing Microsoft 365

Evaluate security posture for productivity and collaboration workloads by using
metrics, including Microsoft Secure Score and Microsoft Defender for Cloud secure
score

Design a Microsoft Defender XDR solution

 Design secure configurations and operational practices for Microsoft 365
workloads and data

Design solutions for securing applications

Evaluate the security posture of existing application portfolios

Evaluate threats to business-critical applications by using threat modeling

Design and implement a full lifecycle strategy for application security

Design and implement standards and practices for securing the application
development process

Map technologies to application security requirements

Design a solution for workload identity to authenticate and access Azure cloud
resources

Design a solution for API management and security

Design a solution for secure access to applications, including Azure Web

Application Firewall (WAF) and Azure Front Door

Design solutions for securing an organization's data

Design a solution for data discovery and classification by using Microsoft Purview
data governance solutions

Specify priorities for mitigating threats to data

Design a solution for protection of data at rest, data in motion, and data in use

Design a security solution for data in Azure workloads, including Azure SQL, Azure
Synapse Analytics, and Azure Cosmos DB

Design a security solution for data in Azure Storage

Design a security solution that includes Microsoft Defender for Storage and
Microsoft Defender for SQL
Study guide for Exam SC-200: Microsoft
Security Operations Analyst
Article • 09/20/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

How to earn the Some certifications only require passing one exam, while others require
certification passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire annually.
You can renew by passing a free online assessment on Microsoft Learn.

Your Microsoft Learn Connecting your certification profile to Microsoft Learn allows you to
profile schedule and renew exams and share and print certificates.

Exam scoring and A score of 700 or greater is required to pass.

score reports

Exam sandbox You can explore the exam environment by visiting our exam sandbox.

Request If you use assistive devices, require extra time, or need modification to
accommodations any part of the exam experience, you can request an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of October 21, 2024

Audience profile
As a candidate for this exam, you’re a Microsoft security operations analyst who reduces
organizational risk by:

Rapidly remediating active attacks in cloud and on-premises environments.

Advising on improvements to threat protection practices.

Identifying violations of organizational policies.

As a security operations analyst, you:

Perform triage.

Respond to incidents.

Mitigate risk by using exposure management.

Hunt for threats by using threat intelligence.

Use KQL for reporting, detections, and investigations

You also monitor, identify, investigate, and respond to threats in cloud and on-premises
environments by using:
 Microsoft Defender XDR

Copilot for Security

Microsoft Sentinel

Microsoft Defender for Cloud workload protections

Third-party security solutions

You collaborate with business and security leadership to define security standards for
the organization. You work with other roles across the digital enterprise to implement
the standards, to enhance the security posture of an organization, and to raise security
awareness.

As a candidate, you should be familiar with:

Microsoft 365

Azure cloud services

Windows, Linux, and mobile operating systems

Skills at a glance
Manage a security operations environment (20–25%)

Configure protections and detections (15–20%)

Manage incident response (25–30%)

Manage security threats (15–20%)

Manage a security operations environment

Configure settings in Microsoft Defender XDR

Configure alert and vulnerability notification rules

Configure Microsoft Defender for Endpoint advanced features

Configure endpoint rules settings

Manage automated investigation and response capabilities in Microsoft Defender

XDR
 Configure automatic attack disruption in Microsoft Defender XDR

Manage assets and environments

Configure and manage device groups, permissions, and automation levels in
Microsoft Defender for Endpoint

Identify unmanaged devices in Microsoft Defender for Endpoint

Discover unprotected resources by using Defender for Cloud

Identify and remediate devices at risk by using Microsoft Defender Vulnerability

Management

Mitigate risk by using Exposure Management in Microsoft Defender XDR

Design and configure a Microsoft Sentinel workspace

Plan a Microsoft Sentinel workspace

Configure Microsoft Sentinel roles

Specify Azure RBAC roles for Microsoft Sentinel configuration

Design and configure Microsoft Sentinel data storage, including log types and log
retention

Ingest data sources in Microsoft Sentinel

Identify data sources to be ingested for Microsoft Sentinel

Implement and use Content hub solutions

Configure and use Microsoft connectors for Azure resources, including Azure
Policy and diagnostic settings

Plan and configure Syslog and Common Event Format (CEF) event collections

Plan and configure collection of Windows Security events by using data collection
rules, including Windows Event Forwarding (WEF)

Create custom log tables in the workspace to store ingested data

Monitor and optimize data ingestion

Configure protections and detections

Configure protections in Microsoft Defender security technologies

Configure policies for Microsoft Defender for Cloud Apps

Configure policies for Microsoft Defender for Office 365

Configure security policies for Microsoft Defender for Endpoints, including attack
surface reduction (ASR) rules

Configure cloud workload protections in Microsoft Defender for Cloud

Configure detections in Microsoft Defender XDR

Configure and manage custom detection rules

Manage alerts, including tuning, suppression, and correlation

Configure deception rules in Microsoft Defender XDR

Configure detections in Microsoft Sentinel

Classify and analyze data by using entities

Configure and manage analytics rules

Query Microsoft Sentinel data by using ASIM parsers

Implement behavioral analytics

Manage incident response

Respond to alerts and incidents in the Microsoft Defender portal

Investigate and remediate threats by using Microsoft Defender for Office 365

Investigate and remediate ransomware and business email compromise incidents

identified by automatic attack disruption

Investigate and remediate compromised entities identified by Microsoft Purview

data loss prevention (DLP) policies
 Investigate and remediate threats identified by Microsoft Purview insider risk
policies

Investigate and remediate alerts and incidents identified by Microsoft Defender for
Cloud workload protections

Investigate and remediate security risks identified by Microsoft Defender for Cloud
Apps

Investigate and remediate compromised identities that are identified by Microsoft

Entra ID

Investigate and remediate security alerts from Microsoft Defender for Identity

Respond to alerts and incidents identified by Microsoft Defender

for Endpoint
Investigate device timelines

Perform actions on the device, including live response and collecting investigation
packages

Perform evidence and entity investigation

Investigate Microsoft 365 activities

Investigate threats by using the unified audit log

Investigate threats by using Content Search

Investigate threats by using Microsoft Graph activity logs

Respond to incidents in Microsoft Sentinel

Investigate and remediate incidents in Microsoft Sentinel

Create and configure automation rules

Create and configure Microsoft Sentinel playbooks

Run playbooks on on-premises resources

Implement and use Copilot for Security

 Create and use promptbooks

Manage sources for Copilot for Security, including plugins and files

Integrate Copilot for Security by implementing connectors

Manage permissions and roles in Copilot for Security

Monitor Copilot for Security capacity and cost

Identify threats and risks by using Copilot for Security

Investigate incidents by using Copilot for Security

Manage security threats

Hunt for threats by using Microsoft Defender XDR

Identify threats by using Kusto Query Language (KQL)

Interpret threat analytics in the Microsoft Defender portal

Create custom hunting queries by using KQL

Hunt for threats by using Microsoft Sentinel

Analyze attack vector coverage by using the MITRE ATT&CK matrix

Manage and use threat indicators

Create and manage hunts

Create and monitor hunting queries

Use hunting bookmarks for data investigations

Retrieve and manage archived log data

Create and manage search jobs

Create and configure Microsoft Sentinel workbooks

Activate and customize workbook templates

Create custom workbooks that include KQL

 Configure visualizations

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft security documentation

Microsoft 365 Defender documentation
Microsoft Defender for Cloud documentation
Microsoft Sentinel documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Security, compliance, and identity community hub

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Browse other Microsoft Learn shows

Change log
The table below summarizes the changes between the current and previous version of
the skills measured. The functional groups are in bold typeface followed by the
objectives within each group. The table is a comparison between the previous and
current version of the exam skills measured and the third column describes the extent of
the changes.

ﾉ Expand table

Skill area prior to October 21, 2024 Skill area as of October 21, 2024 Change

Audience profile No change

Skill area prior to October 21, 2024 Skill area as of October 21, 2024 Change

Manage a security operations Manage a security operations No change

environment environment

Configure settings in Microsoft Configure settings in Microsoft Minor

Defender XDR Defender XDR

Manage assets and environments Manage assets and environments Major

Design and configure a Microsoft Design and configure a Microsoft Minor

Sentinel workspace Sentinel workspace

Ingest data sources in Microsoft Sentinel Ingest data sources in Microsoft Major
Sentinel

Configure protections and detections Configure protections and No change

detections

Configure protections in Microsoft Configure protections in Microsoft Minor

Defender security technologies Defender security technologies

Configure detection in Microsoft Configure detections in Microsoft Minor

Defender XDR Defender XDR

Configure detections in Microsoft Configure detections in Microsoft Major

Sentinel Sentinel

Manage incident response Manage incident response % of the exam

decreased

Respond to alerts and incidents in Respond to alerts and incidents in Major

Microsoft Defender XDR the Microsoft Defender portal

Respond to alerts and incidents Respond to alerts and incidents Minor

identified by Microsoft Defender for identified by Microsoft Defender for
Endpoint Endpoint

Enrich investigations by using other Investigate Microsoft 365 activities Major

Microsoft tools

Manage incidents in Microsoft Sentinel Respond to incidents in Microsoft No change

Sentinel

Configure security orchestration, Removed

automation, and response (SOAR) in
Microsoft Sentinel

Implement and use Copilot for New

Security
Skill area prior to October 21, 2024 Skill area as of October 21, 2024 Change

Perform threat hunting Manage security threats % of the exam

increased

Hunt for threats by using KQL Hunt for threats by using Microsoft Minor
Defender XDR

Hunt for threats by using Microsoft Hunt for threats by using Microsoft Minor
Sentinel Sentinel

Analyze and interpret data by using Create and configure Microsoft Minor
workbooks Sentinel workbooks
Study guide for Exam SC-300: Microsoft
Identity and Access Administrator
Article • 07/01/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of July 30, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to July 30, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows you
to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
 Useful links Description

Assessment exam.

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. Although Microsoft makes every effort to update
localized versions as noted, there may be times when the localized versions of an exam
are not updated on this schedule. Other available languages are listed in the Schedule
Exam section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note
The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note
Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of July 30, 2024

Audience profile
As a Microsoft identity and access administrator, you design, implement, and operate an
organization’s identity and access management by using Microsoft Entra. You configure
and manage identities throughout their lifecycles for users, devices, Microsoft Azure
resources, and applications.​You are responsible for ensuring the application of Zero
Trust principles for identity and access solutions.

As an identity and access administrator, you provide seamless experiences and self-
service management capabilities for users. You plan and implement identity,
authentication, and authorization to enable access across applications and resources.
You’re also responsible for troubleshooting, monitoring, and reporting on identity and
access. ​

You collaborate with many other roles in the organization to drive strategic identity
projects, modernize identity solutions, implement hybrid identity solutions, and
implement identity governance.​

You should be familiar with Azure, Microsoft 365 services and workloads, and Active
Directory Domain Services (AD DS). You should also be familiar with PowerShell and
Kusto Query Language (KQL).

Skills at a glance
Implement and manage user identities (20–25%)

Implement authentication and access management (25–30%)

Plan and implement workload identities (20–25%)

Plan and automate identity governance (25–30%)

Implement and manage user identities (20–25%)

Configure and manage a Microsoft Entra tenant

Configure and manage built-in and custom Microsoft Entra roles

Recommend when to use administrative units

Configure and manage administrative units

Evaluate effective permissions for Microsoft Entra roles

Configure and manage domains in Microsoft Entra ID and Microsoft 365

Configure Company branding settings

Configure tenant properties, user settings, group settings, and device settings

Create, configure, and manage Microsoft Entra identities

Create, configure, and manage users

 Create, configure, and manage groups

Manage custom security attributes

Automate bulk operations by using the Microsoft Entra admin center and
PowerShell

Manage device join and device registration in Microsoft Entra ID

Assign, modify, and report on licenses

Implement and manage identities for external users and tenants

Manage External collaboration settings in Microsoft Entra ID

Invite external users, individually or in bulk

Manage external user accounts in Microsoft Entra ID

Implement Cross-tenant access settings

Implement and manage cross-tenant synchronization

Configure external identity providers, including protocols such as SAML and WS-
Fed

Implement and manage hybrid identity

Implement and manage Microsoft Entra Connect Sync

Implement and manage Microsoft Entra Cloud Sync

Implement and manage password hash synchronization

Implement and manage pass-through authentication

Implement and manage seamless single sign-on (SSO)

Migrate from AD FS to other authentication and authorization mechanisms

Implement and manage Microsoft Entra Connect Health

Implement authentication and access management (25–

30%)
Plan, implement, and manage Microsoft Entra user authentication
Plan for authentication

Implement and manage authentication methods, including certificate-based,

temporary access pass, OAUTH tokens, Microsoft Authenticator, and FIDO2

Implement and manage tenant-wide Multi-factor Authentication (MFA) settings

Configure and deploy self-service password reset (SSPR)

Implement and manage Windows Hello for Business

Disable accounts and revoke user sessions

Implement and manage Microsoft Entra password protection

Enable Microsoft Entra Kerberos authentication for hybrid identities

Plan, implement, and manage Microsoft Entra Conditional Access

Plan Conditional Access policies

Implement Conditional Access policy assignments

Implement Conditional Access policy controls

Test and troubleshoot Conditional Access policies

Implement session management

Implement device-enforced restrictions

Implement continuous access evaluation

Configure authentication context

Implement protected actions

Create a Conditional Access policy from a template

Manage risk by using Microsoft Entra ID Protection

Implement and manage user risk by using Identity Protection or Conditional

Access policies
 Implement and manage sign-in risk by using Identity Protection or Conditional
Access policies

Implement and manage Multifactor authentication registration policies

Monitor, investigate and remediate risky users and risky sign-ins

Monitor, investigate, and remediate risky workload identities

Implement access management for Azure resources by using Azure

roles

Create custom Azure roles, including both control plane and data plane
permissions

Assign built-in and custom Azure roles

Evaluate effective permissions for a set of Azure roles

Assign Azure roles to enable Microsoft Entra ID login to Azure virtual machines

Configure Azure Key Vault role-based access control (RBAC) and access policies

Implement Global Secure Access

Deploy Global Secure Access clients

Deploy Private Access

Deploy Internet Access

Deploy Internet Access for Microsoft 365

Plan and implement workload identities (20–25%)

Plan and implement identities for applications and Azure

workloads
Select appropriate identities for applications and Azure workloads, including
managed identities, service principals, user accounts, and managed service
accounts

Create managed identities

 Assign a managed identity to an Azure resource

Use a managed identity assigned to an Azure resource to access other Azure

resources

Plan, implement, and monitor the integration of enterprise

applications

Plan and implement settings for enterprise applications, including application-level

and tenant-level settings

Assign appropriate Microsoft Entra roles to users to manage enterprise

applications

Design and implement integration for on-premises apps by using Microsoft Entra
Application Proxy

Design and implement integration for software as a service (SaaS) apps

Assign, classify, and manage users, groups, and app roles for enterprise
applications

Configure and manage user and admin consent

Create and manage application collections

Plan and implement app registrations

Plan for app registrations

Create app registrations

Configure app authentication

Configure API permissions

Create app roles

Manage and monitor app access by using Microsoft Defender for

Cloud Apps

Configure and analyze cloud discovery results by using Defender for Cloud Apps

Configure connected apps

 Implement application-enforced restrictions

Configure Conditional Access app control

Create access and session policies in Defender for Cloud Apps

Implement and manage policies for OAuth apps

Manage the Cloud app catalog

Plan and automate identity governance (25–30%)

Plan and implement entitlement management in Microsoft Entra

Plan entitlements

Create and configure catalogs

Create and configure access packages

Manage access requests

Implement and manage terms of use (ToU)

Manage the lifecycle of external users

Configure and manage connected organizations

Plan, implement, and manage access reviews in Microsoft Entra

Plan for access reviews

Create and configure access reviews

Monitor access review activity

Manually respond to access review activity

Plan and implement privileged access

Plan and manage Microsoft Entra roles in Microsoft Entra Privileged Identity
Management (PIM), including settings and assignments

Plan and manage Azure resources in PIM, including settings and assignments

Plan and configure groups managed by PIM

 Manage the PIM request and approval process

Analyze PIM audit history and reports

Create and manage break-glass accounts

Monitor identity activity by using logs, workbooks, and reports

Review and analyze sign-in, audit, and provisioning logs by using the Microsoft
Entra admin center

Configure diagnostic settings, including configuring destinations such as Log

Analytics workspaces, storage accounts, and event hubs

Monitor Microsoft Entra ID by using KQL queries in Log Analytics

Analyze Microsoft Entra ID by using workbooks and reporting

Monitor and improve the security posture by using Identity Secure Score

Plan and implement Microsoft Entra Permissions Management

Onboard Azure subscriptions to Permissions Management

Evaluate and remediate risks relating to Azure identities, resources, and tasks

Evaluate and remediate risks relating to Azure highly privileged roles

Evaluate and remediate risks relating to Permissions Creep Index (PCI) in Azure

Configure activity alerts and triggers for Azure subscriptions

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course
 Study resources Links to learning and documentation

Find documentation Microsoft Entra ID documentation

Azure Identity Management and access control security best practices
Microsoft Entra External Identities documentation
Azure AD Multi-Factor Authentication overview
Microsoft Defender for Cloud documentation
What is Microsoft Entra ID Governance?
What is Privileged Identity Management?
What is Azure Active Directory monitoring and health?
Microsoft security documentation

Ask a question Microsoft Q&A | Microsoft Docs

Get community Security, compliance, and identity community hub

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table

Skill area prior to July 30, 2024 Skill area as of July 30, 2024 Change

Audience profile Major

Implement and manage user Implement and manage user No change

identities identities

Configure and manage a Microsoft Configure and manage a Microsoft Minor

Entra tenant Entra tenant

Create, configure, and manage Create, configure, and manage Minor

Microsoft Entra identities Microsoft Entra identities

Implement and manage identities for Implement and manage identities for Minor
external users and tenants external users and tenants
Skill area prior to July 30, 2024 Skill area as of July 30, 2024 Change

Implement and manage hybrid Implement and manage hybrid Minor

identity identity

Implement authentication and access Implement authentication and access No change

management management

Plan, implement, and manage Plan, implement, and manage Minor

Microsoft Entra user authentication Microsoft Entra user authentication

Plan, implement, and manage Plan, implement, and manage Major

Microsoft Entra Conditional Access Microsoft Entra Conditional Access

Manage risk by using Microsoft Entra Manage risk by using Microsoft Entra Minor
ID Protection ID Protection

Implement access management for Implement access management for Minor

Azure resources by using Azure roles Azure resources by using Azure roles

Implement Global Secure Access New

Plan and implement workload Plan and implement workload No change

identities identities

Plan and implement identities for Plan and implement identities for No change
applications and Azure workloads applications and Azure workloads

Plan, implement, and monitor the Plan, implement, and monitor the No change
integration of enterprise applications integration of enterprise applications

Plan and implement application Plan and implement app registrations Minor
registrations

Manage and monitor app access by Manage and monitor app access by No change
using Microsoft Defender for Cloud using Microsoft Defender for Cloud
Apps Apps

Plan and implement identity Plan and automate identity % of the exam
governance governance increased

Plan and implement entitlement Plan and implement entitlement No change

management in Microsoft Entra management in Microsoft Entra

Plan, implement, and manage access Plan, implement, and manage access No change
reviews in Microsoft Entra reviews in Microsoft Entra

Plan and implement privileged access Plan and implement privileged access No change

Monitor identity activity by using logs, Monitor identity activity by using logs, Minor
workbooks, and reports workbooks, and reports
 Skill area prior to July 30, 2024 Skill area as of July 30, 2024 Change

Plan and implement Microsoft Entra Plan and implement Microsoft Entra No change
Permissions Management Permissions Management

Skills measured prior to July 30, 2024

Audience profile
As a Microsoft identity and access administrator, you design, implement, and operate an
organization’s identity and access management by using Microsoft Entra ID. You
configure and manage the full cycle of identities for:

Users

Devices

Microsoft Azure resources

Applications

As an identity and access administrator, you provide seamless experiences and self-
service management capabilities for users. You plan and implement identity,
authorization, and access to connect applications and resources in Azure. You’re also
responsible for troubleshooting, monitoring, and reporting on identity and access. You
collaborate with many other roles in the organization to:

Drive strategic identity projects.

Modernize identity solutions.

Implement hybrid identity solutions.

Implement identity governance.

You should be familiar with Azure, Microsoft 365 services and workloads, and Active
Directory Domain Services (AD DS). You should have experience:

Automating the management of Microsoft Entra ID using PowerShell.

Analyzing events using Kusto Query Language (KQL).

Skills at a glance
 Implement and manage user identities (20–25%)

Implement authentication and access management (25–30%)

Plan and implement workload identities (20–25%)

Plan and implement identity governance (20–25%)

Implement and manage user identities (20–25%)

Configure and manage a Microsoft Entra tenant

Configure and manage built-in and custom Microsoft Entra roles

Recommend when to use administrative units

Configure and manage administrative units

Evaluate effective permissions for Microsoft Entra roles

Configure and manage custom domains

Configure Company branding settings

Configure tenant properties, user settings, group settings, and device settings

Create, configure, and manage Microsoft Entra identities

Create, configure, and manage users

Create, configure, and manage groups

Manage custom security attributes

Automate the management of users and groups by using PowerShell

Assign, modify, and report on licenses

Implement and manage identities for external users and tenants

Manage External collaboration settings in Microsoft Entra ID

Invite external users, individually or in bulk

Manage external user accounts in Microsoft Entra ID

 Implement Cross-tenant access settings

Implement and manage cross-tenant synchronization

Configure identity providers, including SAML and WS-Fed

Create and manage a Microsoft Entra B2C tenant (Microsoft Entra External ID)

Implement and manage hybrid identity

Implement and manage Microsoft Entra Connect

Implement and manage Microsoft Entra Connect cloud sync

Implement and manage password hash synchronization

Implement and manage pass-through authentication

Implement and manage seamless single sign-on (SSO)

Implement and manage federation, excluding manual Active Directory Federation

Services (AD FS) deployments

Implement and manage Microsoft Entra Connect Health

Troubleshoot synchronization errors

Implement authentication and access management (25–

30%)

Plan, implement, and manage Microsoft Entra user authentication

Plan for authentication

Implement and manage authentication methods

Implement and manage tenant-wide Multi-factor Authentication (MFA) settings

Manage per-user MFA settings

Configure and deploy self-service password reset (SSPR)

Implement and manage Windows Hello for Business

Disable accounts and revoke user sessions

 Implement and manage password protection and smart lockout

Enable Microsoft Entra Kerberos authentication for hybrid identities

Implement certificate-based authentication in Microsoft Entra

Plan, implement, and manage Microsoft Entra Conditional Access

Plan Conditional Access policies

Implement Conditional Access policy assignments

Implement Conditional Access policy controls

Test and troubleshoot Conditional Access policies

Implement session management

Implement device-enforced restrictions

Implement continuous access evaluation

Create a Conditional Access policy from a template

Manage risk by using Microsoft Entra ID Protection

Implement and manage user risk policies

Implement and manage sign-in risk policies

Implement and manage MFA registration policies

Monitor, investigate and remediate risky users

Monitor, investigate, and remediate risky workload identities

Implement access management for Azure resources by using Azure

roles
Create custom Azure roles, including both control plane and data plane
permissions

Assign built-in and custom Azure roles

Evaluate effective permissions for a set of Azure roles

 Assign Azure roles to enable Microsoft Entra ID login to Azure virtual machines

Configure Azure Key Vault role-based access control (RBAC) and access policies

Plan and implement workload identities (20–25%)

Plan and implement identities for applications and Azure

workloads
Select appropriate identities for applications and Azure workloads, including
managed identities, service principals, user accounts, and managed service
accounts

Create managed identities

Assign a managed identity to an Azure resource

Use a managed identity assigned to an Azure resource to access other Azure

resources

Plan, implement, and monitor the integration of enterprise

applications
Configure and manage user and admin consent

Discover apps by using AD FS application activity reports

Plan and implement settings for enterprise applications, including application-level

and tenant-level settings

Assign appropriate Microsoft Entra roles to users to manage enterprise

applications

Monitor and audit activity in enterprise applications

Design and implement integration for on-premises apps by using Microsoft Entra
Application Proxy

Design and implement integration for software as a service (SaaS) apps

Assign, classify, and manage users, groups, and app roles for enterprise
applications

Create and manage application collections

Plan and implement app registrations
Plan for app registrations

Create app registrations

Configure app authentication

Configure API permissions

Create app roles

Manage and monitor app access by using Microsoft Defender for

Cloud Apps
Configure and analyze cloud discovery results by using Defender for Cloud Apps

Configure connected apps

Implement application-enforced restrictions

Configure Conditional Access app control

Create access and session policies in Defender for Cloud Apps

Implement and manage policies for OAuth apps

Manage the Cloud app catalog

Plan and implement identity governance (20–25%)

Plan and implement entitlement management in Microsoft Entra

Plan entitlements

Create and configure catalogs

Create and configure access packages

Manage access requests

Implement and manage terms of use (ToU)

Manage the lifecycle of external users

Configure and manage connected organizations

Plan, implement, and manage access reviews in Microsoft Entra
Plan for access reviews

Create and configure access reviews

Monitor access review activity

Manually respond to access review activity

Plan and implement privileged access

Plan and manage Azure roles in Microsoft Entra Privileged Identity Management
(PIM), including settings and assignments

Plan and manage Azure resources in PIM, including settings and assignments

Plan and configure privileged access groups

Manage the PIM request and approval process

Analyze PIM audit history and reports

Create and manage break-glass accounts

Monitor identity activity by using logs, workbooks, and reports

Design a strategy for monitoring Microsoft Entra

Review and analyze sign-in, audit, and provisioning logs by using the Microsoft
Entra admin center

Configure diagnostic settings, including configuring destinations such as Log

Analytics workspaces, storage accounts, and event hubs

Monitor Microsoft Entra by using KQL queries in Log Analytics

Analyze Microsoft Entra by using workbooks and reporting

Monitor and improve the security posture by using Identity Secure Score

Plan and implement Microsoft Entra Permissions Management

Onboard Azure subscriptions to Permissions Management

Evaluate and remediate risks relating to Azure identities, resources, and tasks
Evaluate and remediate risks relating to Azure highly privileged roles

Evaluate and remediate risks relating to Permissions Creep Index (PCI) in Azure

Configure activity alerts and triggers for Azure subscriptions

Study guide for Exam SC-400:
Administering Information Protection
and Compliance in Microsoft 365
Article • 09/19/2023

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of August 22, 2023 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to August 22, 2023 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Certification renewal Microsoft associate, expert, and specialty certifications expire

annually. You can renew by passing a free online assessment on
Microsoft Learn.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print
certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.
 Useful links Description

Take a practice test Are you ready to take the exam or do you need to study a bit
more?

Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of August 22, 2023

Audience profile

Candidates for this exam are information protection and compliance administrators who
plan and implement risk and compliance controls in the Microsoft Purview compliance
portal.

The information protection and compliance administrator translates an organization’s

risk and compliance requirements into technical implementation. They are responsible
for implementing and managing solutions for content classification, data loss prevention
(DLP), information protection, data lifecycle management, records management, privacy,
risk, and compliance.

The information protection and compliance administrator works with other roles that
are responsible for governance, data, and security to evaluate and develop policies to
address an organization's risk reduction and compliance goals. This role assists
workload administrators, business application owners, human resources departments,
and legal stakeholders to implement technology solutions that support the necessary
policies and controls.

Candidates should have experience with Microsoft 365 services, including Microsoft 365
Apps, Microsoft Exchange Online, Microsoft SharePoint, Microsoft OneDrive, and
Microsoft Teams. They should also be familiar with PowerShell.

Implement information protection (25–30%)

Implement DLP (15–20%)

Implement data lifecycle and records management (10–15%)

Monitor and investigate data and activities by using Microsoft Purview (15–20%)

Manage insider and privacy risk in Microsoft 365 (15–20%)

Implement information protection (25–30%)

Create and manage sensitive info types

Identify sensitive information requirements for an organization's data

Translate sensitive information requirements into built-in or custom sensitive info

types

Create and manage custom sensitive info types

Create and manage exact data match (EDM) classifiers

Implement document fingerprinting

Create and manage trainable classifiers

Identify when to use trainable classifiers

Design and create a trainable classifier

 Test a trainable classifier

Retrain a trainable classifier

Implement and manage sensitivity labels

Implement roles and permissions for administering sensitivity labels

Define and create sensitivity labels

Configure and manage sensitivity label policies

Configure auto-labeling policies for sensitivity labels

Monitor data classification and label usage by using Content explorer, Activity
explorer, and audit search

Apply bulk classification to on-premises data by using the Microsoft Purview

Information Protection scanner

Manage protection settings and marking for applied sensitivity labels

Design and implement encryption for email messages

Design an email encryption solution based on methods available in Microsoft 365

Implement Microsoft Purview Message Encryption

Implement Microsoft Purview Advanced Message Encryption

Implement DLP (15–20%)

Create and configure DLP policies

Design DLP policies based on an organization’s requirements

Configure permissions for DLP

Create and manage DLP policies

Interpret policy and rule precedence in DLP

Configure a Microsoft Defender for Cloud Apps file policy to use DLP policies
Implement and monitor Endpoint DLP
Configure advanced DLP rules for devices in DLP policies

Configure Endpoint DLP settings

Recommend a deployment method for device onboarding

Identify endpoint requirements for device onboarding

Monitor endpoint activities

Implement the Microsoft Purview Extension

Monitor and manage DLP activities

Analyze DLP reports

Analyze DLP activities by using Activity explorer

Remediate DLP alerts in the Microsoft Purview compliance portal

Remediate DLP alerts generated by Defender for Cloud Apps

Implement data lifecycle and records management (10–

15%)

Retain and delete data by using retention labels

Plan for information retention and disposition by using retention labels

Create retention labels for data lifecycle management

Configure and manage adaptive scopes

Configure a retention label policy to publish labels

Configure a retention label policy to auto-apply labels

Interpret the results of policy precedence, including using Policy lookup

Manage data retention in Microsoft 365 workloads

Create and apply retention policies for SharePoint and OneDrive
 Create and apply retention policies for Microsoft 365 groups

Create and apply retention policies for Teams

Create and apply retention policies for Yammer

Create and apply retention policies for Exchange Online

Apply mailbox holds in Exchange Online

Implement Exchange Online archiving policies

Configure preservation locks for retention policies and retention label policies

Recover retained content in Microsoft 365

Implement Microsoft Purview records management

Create and configure retention labels for records management

Manage retention labels by using a file plan, including file plan descriptors

Classify records by using retention labels and retention label policies

Manage event-based retention

Manage the disposition of content in records management

Configure records management settings, including retention label settings and

disposition settings

Monitor and investigate data and activities by using

Microsoft Purview (15–20%)

Plan and manage regulatory requirements by using Microsoft

Purview Compliance Manager
Plan for regulatory compliance in Microsoft 365

Create and manage assessments

Create and modify custom templates

Interpret and manage improvement actions

Create and manage alert policies for assessments

Plan and manage eDiscovery and Content search
Choose between eDiscovery (Standard) and eDiscovery (Premium) based on an
organization’s requirements

Plan and implement eDiscovery

Delegate permissions to use eDiscovery and Content search

Perform searches and respond to results from eDiscovery

Manage eDiscovery cases

Perform searches by using Content search

Manage and analyze audit logs and reports in Microsoft Purview

Choose between Audit (Standard) and Audit (Premium) based on an organization’s
requirements

Plan for and configure auditing

Investigate activities by using the unified audit log

Review and interpret compliance reports and dashboards

Configure alert policies

Configure audit retention policies

Manage insider and privacy risk in Microsoft 365 (15–

20%)

Implement and manage Microsoft Purview Communication

Compliance
Plan for communication compliance

Create and manage communication compliance policies

Investigate and remediate communication compliance alerts and reports

Implement and manage Microsoft Purview Insider Risk

Management
 Plan for insider risk management

Create and manage insider risk management policies

Investigate and remediate insider risk activities, alerts, and reports

Manage insider risk cases

Manage forensic evidence settings

Manage notice templates

Implement and manage Microsoft Purview Information Barriers

(IBs)

Plan for IBs

Create and manage IB segments and policies

Configure Teams, SharePoint, and OneDrive to enforce IBs, including setting barrier
modes

Investigate issues with IB policies

Implement and manage privacy requirements by using Microsoft

Priva
Configure and maintain privacy risk management

Create and manage Privacy Risk Management policies

Identify and monitor potential risks involving personal data

Evaluate and remediate alerts and issues

Implement and manage subject rights requests

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.
 Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft 365 security documentation

Microsoft 365 Zero Trust deployment plan
Microsoft Purview compliance documentation
Microsoft 365 Defender documentation
Learn about data loss prevention (DLP)
Microsoft 365 for enterprise documentation and resources

Ask a question Microsoft Q&A | Microsoft Docs

Get community Security, compliance, and identity community hub

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Browse other Microsoft Learn shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

Skill area prior to August 22, 2023 Skill area as of August 22, 2023 Changes

Audience profile Minor

Implement information protection Implement information protection No

change

Create and manage sensitive information Create and manage sensitive information No
types types change

Create and manage trainable classifiers Create and manage trainable classifiers No
change

Implement and manage sensitivity labels Implement and manage sensitivity labels No
change

Design and implement encryption for Design and implement encryption for No
email messages email messages change
Skill area prior to August 22, 2023 Skill area as of August 22, 2023 Changes

Implement DLP Implement DLP No

change

Create and configure DLP policies Create and configure DLP policies No
change

Implement and monitor Endpoint DLP Implement and monitor Endpoint DLP No
change

Monitor and manage DLP activities Monitor and manage DLP activities No
change

Implement data lifecycle and records Implement data lifecycle and records No
management management change

Retain and delete data by using retention Retain and delete data by using retention No
labels labels change

Manage data retention in Microsoft 365 Manage data retention in Microsoft 365 Minor
workloads workloads

Implement Microsoft Purview Records Implement Microsoft Purview Records No

Management Management change

Monitor and investigate data and Monitor and investigate data and No
activities by using Microsoft Purview activities by using Microsoft Purview change

Plan and manage regulatory Plan and manage regulatory No

requirements by using Microsoft Purview requirements by using Microsoft Purview change
Compliance Manager Compliance Manager

Plan and manage eDiscovery and Plan and manage eDiscovery and No
Content search Content search change

Manage and analyze audit logs and Manage and analyze audit logs and No
reports in Microsoft Purview reports in Microsoft Purview change

Manage insider and privacy risk in Manage insider and privacy risk in No
Microsoft 365 Microsoft 365 change

Implement and manage Microsoft Implement and manage Microsoft No

Purview Communication Compliance Purview Communication Compliance change

Implement and manage Microsoft Implement and manage Microsoft No

Purview Insider Risk Management Purview Insider Risk Management change

Implement and manage Microsoft Implement and manage Microsoft Minor

Purview Information Barriers (IBs) Purview Information Barriers (IBs)
 Skill area prior to August 22, 2023 Skill area as of August 22, 2023 Changes

Implement and manage privacy Implement and manage privacy No

requirements by using Microsoft Priva requirements by using Microsoft Priva change

Skills measured prior to August 22, 2023

Audience profile
Candidates for this exam are information protection and compliance administrators who
plan and implement risk and compliance controls in the Microsoft Purview compliance
portal.

The information protection and compliance administrator translates an organization’s

risk and compliance requirements into technical implementation. They are responsible
for implementing and managing solutions for content classification, data loss prevention
(DLP), information protection, data lifecycle management, records management, privacy,
risk, and compliance.

The information protection and compliance administrator works with other roles that
are responsible for governance, data, and security to evaluate and develop policies to
address an organization's risk reduction and compliance goals. This role assists
workload administrators, business application owners, human resources departments,
and legal stakeholders to implement technology solutions that support the necessary
policies and controls.

Candidates should have experience with Microsoft 365 services, including Microsoft 365
Apps, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, and
Microsoft Teams. They should also be familiar with PowerShell.

Implement information protection (25–30%)

Implement DLP (15–20%)

Implement data lifecycle and records management (10–15%)

Monitor and investigate data and activities by using Microsoft Purview (15–20%)

Manage insider and privacy risk in Microsoft 365 (15–20%)

Implement information protection (25–30%)

Create and manage sensitive info types
Identify sensitive information requirements for an organization's data

Translate sensitive information requirements into built-in or custom sensitive info

types

Create and manage custom sensitive info types

Create and manage exact data match (EDM) classifiers

Implement document fingerprinting

Create and manage trainable classifiers

Identify when to use trainable classifiers

Design and create a trainable classifier

Test a trainable classifier

Retrain a trainable classifier

Implement and manage sensitivity labels

Implement roles and permissions for administering sensitivity labels

Define and create sensitivity labels

Configure and manage sensitivity label policies

Configure auto-labeling policies for sensitivity labels

Monitor data classification and label usage by using Content explorer, Activity
explorer, and audit search

Apply bulk classification to on-premises data by using the Microsoft Purview

Information Protection scanner

Manage protection settings and marking for applied sensitivity labels

Design and implement encryption for email messages

Design an email encryption solution based on methods available in Microsoft 365

Implement Microsoft Purview Message Encryption

 Implement Microsoft Purview Advanced Message Encryption

Implement DLP (15–20%)

Create and configure DLP policies

Design DLP policies based on an organization’s requirements

Configure permissions for DLP

Create and manage DLP policies

Interpret policy and rule precedence in DLP

Configure a Microsoft Defender for Cloud Apps file policy to use DLP policies

Implement and monitor Endpoint DLP

Configure advanced DLP rules for devices in DLP policies

Configure Endpoint DLP settings

Recommend a deployment method for device onboarding

Identify endpoint requirements for device onboarding

Monitor endpoint activities

Implement the Microsoft Purview Extension

Monitor and manage DLP activities

Analyze DLP reports

Analyze DLP activities by using Activity explorer

Remediate DLP alerts in the Microsoft Purview compliance portal

Remediate DLP alerts generated by Defender for Cloud Apps

Implement data lifecycle and records management (10–

15%)
Retain and delete data by using retention labels
Plan for information retention and disposition by using retention labels

Create retention labels for data lifecycle management

Configure and manage adaptive scopes

Configure a retention label policy to publish labels

Configure a retention label policy to auto-apply labels

Interpret the results of policy precedence, including using Policy lookup

Manage data retention in Microsoft 365 workloads

Create and apply retention policies for SharePoint Online and OneDrive

Create and apply retention policies for Microsoft 365 groups

Create and apply retention policies for Teams

Create and apply retention policies for Yammer

Create and apply retention policies for Exchange Online

Apply mailbox holds in Exchange Online

Implement Exchange Online archiving policies

Configure preservation locks for retention policies and retention label policies

Recover retained content in Microsoft 365

Implement Microsoft Purview records management

Create and configure retention labels for records management

Manage retention labels by using a file plan, including file plan descriptors

Classify records by using retention labels and retention label policies

Manage event-based retention

Manage the disposition of content in records management

 Configure records management settings, including retention label settings and
disposition settings

Monitor and investigate data and activities by using

Microsoft Purview (15–20%)

Plan and manage regulatory requirements by using Microsoft

Purview Compliance Manager

Plan for regulatory compliance in Microsoft 365

Create and manage assessments

Create and modify custom templates

Interpret and manage improvement actions

Create and manage alert policies for assessments

Plan and manage eDiscovery and Content search

Choose between eDiscovery (Standard) and eDiscovery (Premium) based on an
organization’s requirements

Plan and implement eDiscovery

Delegate permissions to use eDiscovery and Content search

Perform searches and respond to results from eDiscovery

Manage eDiscovery cases

Perform searches by using Content search

Manage and analyze audit logs and reports in Microsoft Purview

Choose between Audit (Standard) and Audit (Premium) based on an organization’s
requirements

Plan for and configure auditing

Investigate activities by using the unified audit log

Review and interpret compliance reports and dashboards

 Configure alert policies

Configure audit retention policies

Manage insider and privacy risk in Microsoft 365 (15–

20%)

Implement and manage Microsoft Purview Communication

Compliance

Plan for communication compliance

Create and manage communication compliance policies

Investigate and remediate communication compliance alerts and reports

Implement and manage Microsoft Purview Insider Risk

Management

Plan for insider risk management

Create and manage insider risk management policies

Investigate and remediate insider risk activities, alerts, and reports

Manage insider risk cases

Manage forensic evidence settings

Manage notice templates

Implement and manage Microsoft Purview Information Barriers

(IBs)
Plan for IBs

Create and manage IB segments and policies

Configure Teams, SharePoint Online, and OneDrive to enforce IBs, including setting
barrier modes

Investigate issues with IB policies

Implement and manage privacy requirements by using Microsoft
Priva

Configure and maintain privacy risk management

Create and manage Privacy Risk Management policies

Identify and monitor potential risks involving personal data

Evaluate and remediate alerts and issues

Implement and manage subject rights requests

Study guide for Exam SC-900: Microsoft
Security, Compliance, and Identity
Fundamentals
Article • 05/30/2024

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a
summary of the topics the exam might cover and links to additional resources. The
information and materials in this document should help you focus your studies as you
prepare for the exam.

ﾉ Expand table

Useful links Description

Review the skills measured as This list represents the skills measured AFTER the date provided.
of July 26, 2024 Study this list if you plan to take the exam AFTER that date.

Review the skills measured Study this list of skills if you take your exam PRIOR to the date
prior to July 26, 2024 provided.

Change log You can go directly to the change log if you want to see the
changes that will be made on the date provided.

How to earn the certification Some certifications only require passing one exam, while others
require passing multiple exams.

Your Microsoft Learn profile Connecting your certification profile to Microsoft Learn allows
you to schedule and renew exams and share and print certificates.

Exam scoring and score A score of 700 or greater is required to pass.

reports

Exam sandbox You can explore the exam environment by visiting our exam
sandbox.

Request accommodations If you use assistive devices, require extra time, or need
modification to any part of the exam experience, you can request
an accommodation.

Take a free Practice Test your skills with practice questions to help you prepare for the
Assessment exam.
Updates to the exam
Our exams are updated periodically to reflect skills that are required to perform a role.
We have included two versions of the Skills Measured objectives depending on when
you are taking the exam.

We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks after
the English version is updated. While Microsoft makes every effort to update localized
versions as noted, there may be times when the localized versions of an exam are not
updated on this schedule. Other available languages are listed in the Schedule Exam
section of the Exam Details webpage. If the exam isn't available in your preferred
language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.

Skills measured as of July 26, 2024

Audience profile
This exam is targeted to you, if you’re looking to familiarize yourself with the
fundamentals of security, compliance, and identity (SCI) across cloud-based and related
Microsoft services.

If you have an interest in Microsoft SCI solutions, this exam is for you, whether you’re a:

Business stakeholder

New or existing IT professional

Student

You should be familiar with Microsoft Azure and Microsoft 365 and want to understand
how Microsoft SCI solutions can span across these solution areas to provide a holistic
and end-to-end solution.

Skills at a glance
Describe the concepts of security, compliance, and identity (10–15%)

Describe the capabilities of Microsoft Entra (25–30%)

Describe the capabilities of Microsoft security solutions (35–40%)

Describe the capabilities of Microsoft compliance solutions (20–25%)

Describe the concepts of security, compliance, and

identity (10–15%)

Describe security and compliance concepts

Describe the shared responsibility model

Describe defense-in-depth

Describe the Zero Trust model

Describe encryption and hashing

Describe Governance, Risk, and Compliance (GRC) concepts

Define identity concepts

Define identity as the primary security perimeter

Define authentication

Define authorization

Describe identity providers

Describe the concept of directory services and Active Directory

Describe the concept of federation

Describe the capabilities of Microsoft Entra (25–30%)

Describe function and identity types of Microsoft Entra ID
Describe Microsoft Entra ID

Describe types of identities

Describe hybrid identity

Describe authentication capabilities of Microsoft Entra ID

Describe the authentication methods

Describe multi-factor authentication (MFA)

Describe password protection and management capabilities

Describe access management capabilities of Microsoft Entra ID

Describe Conditional Access

Describe Microsoft Entra roles and role-based access control (RBAC)

Describe identity protection and governance capabilities of

Microsoft Entra
Describe Microsoft Entra ID Governance

Describe access reviews

Describe the capabilities of Microsoft Entra Privileged Identity Management

Describe Microsoft Entra ID Protection

Describe Microsoft Entra Permissions Management

Describe the capabilities of Microsoft security solutions

(35–40%)

Describe core infrastructure security services in Azure

Describe Azure distributed denial-of-service (DDoS) Protection

Describe Azure Firewall

 Describe Web Application Firewall (WAF)

Describe network segmentation with Azure virtual networks

Describe network security groups (NSGs)

Describe Azure Bastion

Describe Azure Key Vault

Describe security management capabilities of Azure

Describe Microsoft Defender for Cloud

Describe Cloud Security Posture Management (CSPM)

Describe how security policies and initiatives improve the cloud security posture

Describe enhanced security features provided by cloud workload protection

Describe capabilities of Microsoft Sentinel

Define the concepts of security information and event management (SIEM) and
security orchestration automated response (SOAR)

Describe threat detection and mitigation capabilities in Microsoft Sentinel

Describe threat protection with Microsoft Defender XDR

Describe Microsoft Defender XDR services

Describe Microsoft Defender for Office 365

Describe Microsoft Defender for Endpoint

Describe Microsoft Defender for Cloud Apps

Describe Microsoft Defender for Identity

Describe Microsoft Defender Vulnerability Management

Describe Microsoft Defender Threat Intelligence (Defender TI)

Describe the Microsoft Defender portal

Describe the capabilities of Microsoft compliance
solutions (20–25%)

Describe Microsoft Service Trust Portal and privacy principles

Describe the Service Trust Portal offerings

Describe the privacy principles of Microsoft

Describe Microsoft Priva

Describe compliance management capabilities of Microsoft

Purview
Describe the Microsoft Purview compliance portal

Describe Compliance Manager

Describe the uses and benefits of compliance score

Describe information protection, data lifecycle management, and

data governance capabilities of Microsoft Purview

Describe the data classification capabilities

Describe the benefits of Content explorer and Activity explorer

Describe sensitivity labels and sensitivity label policies

Describe data loss prevention (DLP)

Describe records management

Describe retention policies, retention labels, and retention label policies

Describe unified data governance solutions in Microsoft Purview

Describe insider risk, eDiscovery, and audit capabilities in Microsoft

Purview

Describe insider risk management

Describe eDiscovery solutions in Microsoft Purview

 Describe audit solutions in Microsoft Purview

Study resources
We recommend that you train and get hands-on experience before you take the exam.
We offer self-study options and classroom training as well as links to documentation,
community sites, and videos.

ﾉ Expand table

Study resources Links to learning and documentation

Get trained Choose from self-paced learning paths and modules or take an
instructor-led course

Find documentation Microsoft security documentation

Azure security documentation
Microsoft Entra ID documentation
Microsoft Sentinel documentation
Microsoft 365 Defender documentation
Microsoft Purview
Get started with the Microsoft Service Trust Portal

Ask a question Microsoft Q&A | Microsoft Docs

Get community Security, compliance, and identity community hub

support

Follow Microsoft Microsoft Learn - Microsoft Tech Community

Learn

Find a video Exam Readiness Zone

Microsoft Learn Shows

Change log
Key to understanding the table: The topic groups (also known as functional groups) are
in bold typeface followed by the objectives within each group. The table is a comparison
between the two versions of the exam skills measured and the third column describes
the extent of the changes.

ﾉ Expand table
Skill area prior to July 26, 2024 Skill area as of July 26, 2024 Change

Audience profile No
change

Describe the concepts of security, Describe the concepts of security, No

compliance, and identity compliance, and identity change

Describe security and compliance Describe security and compliance No

concepts concepts change

Define identity concepts Define identity concepts No

change

Describe the capabilities of Microsoft Describe the capabilities of Microsoft No

Entra Entra change

Describe function and identity types of Describe function and identity types of No
Microsoft Entra ID Microsoft Entra ID change

Describe authentication capabilities of Describe authentication capabilities of No

Microsoft Entra ID Microsoft Entra ID change

Describe access management capabilities Describe access management capabilities No

of Microsoft Entra ID of Microsoft Entra ID change

Describe identity protection and Describe identity protection and Minor

governance capabilities of Microsoft Entra governance capabilities of Microsoft Entra

Describe the capabilities of Microsoft Describe the capabilities of Microsoft No

security solutions security solutions change

Describe core infrastructure security Describe core infrastructure security No

services in Azure services in Azure change

Describe security management Describe security management No

capabilities of Azure capabilities of Azure change

Describe capabilities of Microsoft Sentinel Describe capabilities of Microsoft Sentinel No

change

Describe threat protection with Microsoft Describe threat protection with Microsoft No
Defender XDR Defender XDR change

Describe the capabilities of Microsoft Describe the capabilities of Microsoft No

compliance solutions compliance solutions change

Describe Microsoft Service Trust Portal Describe Microsoft Service Trust Portal No
and privacy principles and privacy principles change

Describe compliance management Describe compliance management No

capabilities of Microsoft Purview capabilities of Microsoft Purview change
 Skill area prior to July 26, 2024 Skill area as of July 26, 2024 Change

Describe information protection, data Describe information protection, data No

lifecycle management, and data lifecycle management, and data change
governance capabilities in Microsoft governance capabilities in Microsoft
Purview Purview

Describe insider risk, eDiscovery, and Describe insider risk, eDiscovery, and No
audit capabilities in Microsoft Purview audit capabilities in Microsoft Purview change

Skills measured prior to July 26, 2024

Audience profile
This exam is targeted to you, if you’re looking to familiarize yourself with the
fundamentals of security, compliance, and identity (SCI) across cloud-based and related
Microsoft services.

If you have an interest in Microsoft SCI solutions, this exam is for you, whether you’re a:

Business stakeholder

New or existing IT professional

Student

You should be familiar with Microsoft Azure and Microsoft 365 and want to understand
how Microsoft SCI solutions can span across these solution areas to provide a holistic
and end-to-end solution.

Skills at a glance
Describe the concepts of security, compliance, and identity (10–15%)

Describe the capabilities of Microsoft Entra (25–30%)

Describe the capabilities of Microsoft security solutions (35–40%)

Describe the capabilities of Microsoft compliance solutions (20–25%)

Describe the concepts of security, compliance, and

identity (10–15%)
Describe security and compliance concepts
Describe the shared responsibility model

Describe defense-in-depth

Describe the Zero Trust model

Describe encryption and hashing

Describe Governance, Risk, and Compliance (GRC) concepts

Define identity concepts

Define identity as the primary security perimeter

Define authentication

Define authorization

Describe identity providers

Describe the concept of directory services and Active Directory

Describe the concept of federation

Describe the capabilities of Microsoft Entra (25–30%)

Describe function and identity types of Microsoft Entra ID

Describe Microsoft Entra ID

Describe types of identities

Describe hybrid identity

Describe authentication capabilities of Microsoft Entra ID

Describe the authentication methods

Describe multi-factor authentication (MFA)

Describe password protection and management capabilities

Describe access management capabilities of Microsoft Entra ID

 Describe Conditional Access

Describe Microsoft Entra roles and role-based access control (RBAC)

Describe identity protection and governance capabilities of

Microsoft Entra
Describe Microsoft Entra ID Governance

Describe access reviews

Describe the capabilities of Microsoft Entra Privileged Identity Management

Describe Entra ID Protection

Describe Microsoft Entra Permissions Management

Describe the capabilities of Microsoft security solutions

(35–40%)

Describe core infrastructure security services in Azure

Describe Azure distributed denial-of-service (DDoS) Protection

Describe Azure Firewall

Describe Web Application Firewall (WAF)

Describe network segmentation with Azure virtual networks

Describe network security groups (NSGs)

Describe Azure Bastion

Describe Azure Key Vault

Describe security management capabilities of Azure

Describe Microsoft Defender for Cloud

Describe Cloud Security Posture Management (CSPM)

Describe how security policies and initiatives improve the cloud security posture

Describe enhanced security features provided by cloud workload protection

Describe capabilities of Microsoft Sentinel
Define the concepts of security information and event management (SIEM) and
security orchestration automated response (SOAR)

Describe threat detection and mitigation capabilities in Microsoft Sentinel

Describe threat protection with Microsoft Defender XDR

Describe Microsoft Defender XDR services

Describe Microsoft Defender for Office 365

Describe Microsoft Defender for Endpoint

Describe Microsoft Defender for Cloud Apps

Describe Microsoft Defender for Identity

Describe Microsoft Defender Vulnerability Management

Describe Microsoft Defender Threat Intelligence (Defender TI)

Describe the Microsoft Defender portal

Describe the capabilities of Microsoft compliance

solutions (20–25%)

Describe Microsoft Service Trust Portal and privacy principles

Describe the Service Trust Portal offerings

Describe the privacy principles of Microsoft

Describe Microsoft Priva

Describe compliance management capabilities of Microsoft

Purview

Describe the Microsoft Purview compliance portal

Describe Compliance Manager

Describe the uses and benefits of compliance score

Describe information protection, data lifecycle management, and
data governance capabilities of Microsoft Purview

Describe the data classification capabilities

Describe the benefits of Content explorer and Activity explorer

Describe sensitivity labels and sensitivity label policies

Describe data loss prevention (DLP)

Describe records management

Describe retention policies, retention labels, and retention label policies

Describe unified data governance solutions in Microsoft Purview

Describe insider risk, eDiscovery, and audit capabilities in Microsoft

Purview
Describe insider risk management

Describe eDiscovery solutions in Microsoft Purview

Describe audit solutions in Microsoft Purview

Study guide for the Applied Skills
assessment lab: Configure secure access
to your workloads using Azure
networking
Article • 07/31/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create and configure virtual networks

Create a virtual network

Configure subnets

Configure virtual network peering

Supporting module (s):

Configure virtual networks

Configure Azure Virtual Network peering

Configure network routing

Create and configure a route table

Associate a route table to a subnet

Create and configure a NAT gateway

Supporting module (s):

Manage and control traffic flow in your Azure deployment with routes
Create DNS zones and configure DNS settings
Create and configure a private DNS zone

Create and configure DNS records

Configure DNS settings on a virtual network

Supporting module (s):

Configure Azure DNS

Create and configure network security groups (NSGs)

Create an NSG

Associate an NSG to a subnet or a network interface

Create NSG security rules

Create and use Application Security Groups (ASGs) in NSG security rules

Supporting module (s):

Configure network security groups

Create and configure Azure Firewall

Create an Azure Firewall

Create and configure a firewall policy

Supporting module (s):

Introduction to Azure Firewall
Study guide for the Applied Skills
assessment lab: Secure storage for
Azure Files and Azure Blob Storage
Article • 07/31/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create and configure a storage account

Configure the appropriate storage account performance (standard versus
premium)

Configure redundancy settings

Configure secure transfer and TLS version

Configure replication

Supporting module (s):

Create an Azure Storage account

Create and configure Blob Storage

Create a Blob Storage container

Configure access level for Blob Storage

Configure the Blob Storage tiers

Configure lifecycle management

Configure data protection for Blob Storage

 Supporting module (s):
Configure Azure Blob Storage

Create and configure Azure Files

Create an Azure Files share

Configure performance tiers

Configure data protection for Azure Files

Supporting module (s):

Plan and implement security for storage

Configure encryption
Configure encryption for data at rest, including Microsoft managed keys and
customer managed keys

Configure encryption for data in transit

Supporting module (s):

Configure Azure Storage security

Configure networking for storage

Create and configure private endpoints

Create and configure service endpoints

Configure Azure Storage firewalls and virtual networks

Supporting module (s):

Secure and isolate access to Azure resources by using network security groups
and service endpoints
Study guide for the Applied Skills
assessment lab: Deploy and configure
Azure Monitor
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create and configure a Log Analytics workspace

Create a Log Analytics workspace

Configure access to a Log Analytics workspace

Configure data retention

Configure Log Analytics health status alert

Supporting module (s):

Create and configure a Log Analytics workspace

Configure change analysis

Enable Azure Monitor Change Analysis for one of two (pre-deployed) web apps
and its App Service plan

Create a custom Change Analysis filter and pin it to the default dashboard in the
Azure portal

Supporting module (s):

Configure monitoring for applications

Configure monitoring for applications

 Create an Application Insights resource

Configure data sampling rate

Set daily telemetry volume cap

Configure anomaly detection email notifications

Configure SQL Insights

Configure diagnostic logging

Supporting module (s):

Configure monitoring for applications

Configure monitoring for virtual machines (VMs)

Deploy Azure Monitor Agent to a virtual machine

Configure data collection rules, including Windows event logs, syslog, IIS logs, and
application-specific logs

Enable VM Insights

Supporting module (s):

Configure monitoring for virtual machines

Configure monitoring for virtual networks

Configure monitoring for virtual networks

Create and configure an Azure Network Watcher Connection Monitor

Create and configure a flow log

Enable Traffic Analytics

Configure access to flow logs

Supporting module (s):

Configure monitoring for virtual networks

Configure alerts and responses

Create an action group

Create an alert rule

Create an alert processing rule to suppress notifications during a specific time

window

Configure automated responses to alerts, including notifications and runbooks

Supporting module (s):

Configure alerts and responses
Study guide for the Applied Skills
assessment lab: Deploy and administer
Linux virtual machines on Microsoft
Azure
Article • 08/20/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create and configure a Linux VM

Create a Linux VM

Add data disks and configure partitions

Configure a Linux VM

Configure SSH access to a Linux VM

Update Linux VM operating systems

Install and run workload dependencies

Supporting module (s):

Introduction to Linux on Azure

Provisioning a Linux virtual machine in Microsoft Azure

Introduction to Bash

Configure monitoring and backup of Linux VMs

Configure VM insights
 Create an alert

Configure Azure Backup

Supporting module (s):

Monitor your Azure virtual machines with Azure Monitor
Protect your virtual machines by using Azure Backup

Scale Linux VMs vertically

Identify performance issues

Resize a VM

Supporting module (s):

Configure virtual machines

Configure identities and roles for Linux VMs

Assign a managed identity

Assign an Azure role

Supporting module (s):

Implement access maangement for Azure resources

Access Azure Storage from a Linux VM

Mount an SMB Azure file share on a Linux VM

Transfer data to and from a Linux VM by using AzCopy

Supporting module (s):

Configure Azure Files and Azure File Sync

Copy and move blobs from one container or storage account to another using
the AzCopy command
Study guide for the Applied Skills
assessment lab: Administer Active
Directory Domain Services
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Deploy and manage AD DS domain controllers

Deploy domain controllers

Transfer a Flexible Single Master Operations (FSMO) role

Supporting module(s):
Manage AD DS domain controllers and FSMO roles

Configure Active Directory topology

Raise the functional level of a domain or forest

Create a new site and map it to a subnet

Move domain controllers between sites

Supporting module(s):

Introduction to AD DS

Deploy and manage AD DS domain controllers

Deploy domain controllers

 Transfer a Flexible Single Master Operations (FSMO) role

Supporting module(s):
Manage AD DS domain controllers and FSMO roles

Create and manage AD DS objects

Create a user account

Perform bulk management tasks for user accounts

Manage disabled users accounts

Reset user passwords

Implement a group Managed Service Account (gMSA)

Create groups

Add users to groups, including privileged groups and the Protected Users group

Create and manage organizational units

Recover items from the AD DS recycle bin

Supporting module(s):

Introduction to AD DS

Create and configure Group Policy Objects (GPOs) in AD DS

Create and link a GPO

Configure Group Policy settings

Configure Group Policy scope and processing order

Supporting module(s):

Implement Group Policy Objects

Manage security in AD DS

Delegate permissions in AD DS

Configure the domain password policy

Configure and apply a fined-grained password policy

Configure auditing, including advanced audit policy

Configure user rights assignment by using Group Policy

Supporting module(s):

Implement Group Policy Objects

Monitor and troubleshoot AD DS

Study guide for the Applied Skills
assessment lab: Deploy and manage
Microsoft Azure Arc--enabled
Article • 06/27/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Onboard servers to Azure Arc

Add a server to Azure Arc by using the interactive method

Create a service principal

Add a server to Azure Arc by using the at-scale method

Register Windows Admin Center with Azure

Add a server to Azure Arc by using Windows Admin Center

Supporting module (s):

Plan and deploy Azure Arc-enabled servers at scale

Configure monitoring of Azure Arc--enabled Windows Server

instances by using Azure Policy
Create a Log Analytics workspace

Create and configure a data collection rule

Create a data collection endpoint

Create an Azure Policy assignment

 Supporting module (s):
Govern your hybrid and multicloud machines through Azure Arc-enabled
servers

Configure updates of Azure Arc--enabled servers by using Azure

Update Manager

Enable Windows Update service on the Azure Arc--enabled servers

Configure periodic assessments for a single Arc--enabled server

Configure periodic checking for missing system updates on multiple servers by

using Azure Policy

Configure patch orchestration for a single Arc--enabled server

Install one-time updates

Configure a maintenance schedule

Supporting module (s):

Organize and inventory hybrid and multicloud machines through Arc-enabled
servers

Configure Microsoft Defender for Cloud for Azure Arc--enabled

servers

Configure Microsoft Defender for Cloud workload protection for servers

Configure Defender for Cloud workload protection for SQL Server

Apply Defender for Cloud--based recommendations

Supporting module (s):

Secure your hybrid and multicloud machines by using Azure Arc-enabled
servers

Manage Azure Arc--enabled servers by using scripting

Implement VM extensions in Azure Arc--enabled servers

Perform maintenance by using the azcmagent CLI

Perform management tasks by using Run Command on Azure Arc--enabled servers

Supporting module (s):
Manage hybrid workloads with Azure Arc
Study guide for the Applied Skills
assessment lab: Implement security
through a pipeline using Azure DevOps
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Configure secure access to pipeline resources

Configure pipeline access to agent pools

Configure pipeline access to secret variables in variable groups

Configure pipeline access to secure files

Configure pipeline access to service connections

Configure pipeline access to environments

Configure pipeline access to repositories

Supporting module (s):

Configure secure access to pipeline resources

Configure and validate permissions

Configure and validate user permissions to the pipeline

Configure and validate pipeline permissions

Configure and validate approval and branch checks

Supporting module (s):

 Configure and validate permissions

Configure a project and repository structure to support secure

pipelines

Separate a project into another repository

Separate a project into two projects

Supporting module (s):

Configure a project and repository structure to support secure pipelines

Extend a pipeline to use multiple templates

Create a nested template

Rewrite the main deployment pipeline

Configure the pipeline and the application to use tokenization

Open application, create tokens, create YAML to remove plain text secrets

Restrict agent logging

Identify and conditionally remove script tasks from templates

Supporting module (s):

Extend a pipeline to use multiple templates

Manage identity for projects, pipelines, and agents

Configure a Microsoft-hosted pool

Configure agents for projects

Configure agent identities

Configure the scope of a service connection

Convert to a managed identity

Supporting module (s):

Manage identity for projects, pipelines, and agents
Study guide for the Applied Skills
assessment lab: Develop an ASP.NET
Core web app that consumes an API
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Interact with an API

Retrieve an API URI and call a specific REST endpoint

Invoke a protected method by using an API key

Supporting module (s):

Interact with an ASP.NET Core minimal API

Implement safe HTTP operations

Implement a REST client

Write a GET request

Implement paging

Implement filtering

Supporting module (s):

Implement HTTP operations in ASP.NET Razor Pages

Implement unsafe HTTP operations

Write a POST request
 Write a PUT request

Write a DELETE request

Write a PATCH request

Supporting module (s):

Implement HTTP operations in ASP.NET Razor Pages

Render API responses by using Razor Pages

Save user input by using the API

Iterate through a result set to display data

Render HTTP status responses in a Razor Page

Supporting module (s):

Render API responses in ASP.NET Core Razor Pages

Deploy a project to Azure App Service

Compile a project

Deploy a build to Azure App Service

Supporting module (s):

Interact with an ASP.NET Core minimal API
Study guide for the Applied Skills
assessment lab: Deploy cloud-native
apps using Azure Container Apps
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Configure a secure connection between an Azure Container

Registry and an ACA

Configure a managed identity

Configure ACRpull permissions for the managed identity

Configure private endpoints

Supporting module (s):

Configure Azure Container Registry for container app deployments

Create and configure a container app in Azure Container Apps

Create a container app environment

Create a container app

Add services to the environment

Configure ingress for services

Configure secrets and storage

Supporting module (s):

Configure a container app in Azure Container Apps
Configure continuous integration by using Azure Pipelines
Configure an Azure Container Apps deployment task

Configure secrets in Azure Key Vault

Configure environment variables

Supporting module (s):

Configure continuous deployment for container apps

Scale a deployed app in Azure Container Apps

Configure HTTP scale rules

Configure TCP scale rules

Configure custom scale rules

Supporting module (s):

Scale and manage deployed container apps

Manage revisions in Azure Container Apps

Set up a staging environment

Choose a revision mode

Create a new revision

Configure traffic splitting

Supporting module (s):

Scale and manage deployed container apps
Study guide for the Applied Skills
assessment lab: Develop AI agents using
Microsoft Azure OpenAI and Semantic
Kernel
Article • 06/27/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Prepare the development environment

Deploy an Azure OpenAI Service model

Retrieve and store an endpoint and a key

Create a new console application

Supporting module (s):

Build your kernel

Run prompts with Semantic Kernel

Create a Semantic Kernel object

Create and run a prompt

Supporting module (s):

Create plugins for semantic kernel

Improve the prompt

 Refine the prompt to be more specific, such as changing the output format or the
style

Define message roles in chat completion prompts

Add variables to the prompt

Add context to the prompt by using the ChatHistory object

Configure few-shot prompting

Save the prompt as a file

Supporting module (s):

Create plugins for semantic kernel

Create native plug-ins for Semantic Kernel

Create native plug-ins for Semantic Kernel

Create and decorate a plug-in class

Invoke native function manually

Invoke native function automatically

Combine prompts and functions

Supporting module (s):

Give your AI agent skills

Implement nested functions

Embed core plug-ins, including conversation summary and time

Use the Handlebars template prompt

Create and embed a custom nested function

Supporting module (s):

Combine Prompts and Functions
Give your AI agent skills

Improve automation by using planners

Create a Handlebars planner

Create and run a plan

Save a plan

Optimize a plan by modifying the template

Supporting module (s):

Use intelligent planners

Guided project - Create an AI travel agent

Study guide for the Applied Skills
assessment lab: Build distributed apps
with .NET Aspire
Article • 09/26/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Add .NET Aspire to a solution

Create and configure an app host project

CCreate and configure a service defaults project

Supporting module (s):

Introduction to .NET Aspire

Configure service discovery

Configure service discovery in dependent projects

Configure service discovery in external services

Supporting module (s):

Create a .NET Aspire application

Configure components

Install packages to a .NET Aspire solution

Register the service in the consuming project

Supporting module (s):

 Introduction to .NET Aspire

Monitor resources with the .NET Aspire dashboard

Identify and resolve errors in dependent projects

Identify and resolve errors in upstream services

Identify and resolve performance issues

Supporting module (s):

Use telemetry in a .NET Aspire app

Create tests with .NET Aspire

Create integration tests

Create functional tests

Supporting module (s):

Use databases in a .NET Aspire project

Prepare for deployment

Configure resource types for deployment

Publish a .NET Aspire manifest

Supporting module (s):

Improve performance with a cache in a .NET Aspire project
Study guide for the Applied Skills
assessment lab: Migrate SQL Server
workloads to Azure SQL Database
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Assess and prepare databases for migration

Install and run Azure SQL Migration extension for Azure Data Studio

Identify and resolve issues that will block migration

Identify and resolve compatibility issues

Choose the correct purchasing model for an Azure SQL Database based on
requirements

Supporting module (s):

Assess SQL Server databases for migration to Azure SQL

Provision and configure an Azure SQL Database

Specify the database name

Create an Azure SQL server

Configure compute and storage

Select a backup storage redundancy option

Configure a private endpoint

 Select database collation

Configure an Microsoft Entra ID admin account

Supporting module (s):

Deploy PaaS solutions with Azure SQL

Migrate a database to an Azure SQL Database

Migrate a database

Migrate set of tables

Supporting module (s):

Migrate SQL Server workloads to Azure SQL Database

Configure disaster recovery

Configure active geo-replication

Select the correct server

Set up user access to the secondary database

Failover to a different region

Supporting module (s):

Perform post-migration tasks on Azure SQL

Perform post-migration configuration

Enable long-term backup support

Configure health alerts

Create alert rules for space used and CPU

Enable and configure Azure SQL Auditing

Supporting module (s):

Perform post-migration tasks on Azure SQL

Migrate instance-level dependencies

Migrate users
Migrate logins

Supporting module (s):

Perform post-migration tasks on Azure SQL
Study guide for the Applied Skills
assessment lab: Create an intelligent
document processing solution with
Azure AI Document Intelligence
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create and configure resources

Create a Document Intelligence resource

Configure blob storage

Sort documents by type

Supporting module (s):

Plan an Azure AI Document Intelligence solution

Configure model endpoints for document types

Choose when to use invoice versus receipt versus OCR

Get the endpoint and key for the resource from the portal

Enter the endpoint URL

Supporting module (s):

Use prebuilt Form Recognizer models

Extract key value pairs

 Manually analyze file by using the Document Intelligence Studio

Remove key value pairs that have a confidence level below NN%

Supporting module (s):

Use prebuilt Form Recognizer models

Create a template-based custom model

Configure Document Intelligence Studio and connect it to the Azure resource

Label key value pairs on documents by using Document Intelligence Studio

Compose and test a model

Deploy a model

Create a custom Document Intelligence project

Supporting module (s):

Extract data from forms with Azure Document Intelligence

Programmatically analyze data in form

Retrieve the endpoint for a model

Download a set of documents from a storage endpoint

Send documents to a model

Process results of a model to perform a calculation, such as a total

Provide a list of all instances of a specific property in the set of documents

Download a set of documents from a storage endpoint

Send documents to the Read OCR model

Send extracted text to Language service

Supporting module (s):

Extract data from forms with Azure Document Intelligence
Study guide for the Applied Skills
assessment lab: Build a natural
language processing solution with
Azure AI Language
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Deploy a language resource and use prebuilt models

Create a language resource that includes custom features

Select an appropriate pre-built model

Specify the endpoint

Supporting module (s):

Analyze text with Azure AI Language

Create a custom text classification solution

Create a new text classification project

Upload training data and a JSON file that defines labels

Deploy a text classification solution and connect it to an existing application

Supporting module (s):

Create a custom text classification solution

Create a custom Named Entity Recognition (NER) solution

 Create a new NER project

Upload training data and label files

Deploy an NER solution and connect it to an existing application

Supporting module (s):

Create a custom named entity extraction solution

Create a conversational language understanding (CLU) solution

Import a conversational language understanding project

Define a custom data split

Deploy a conversational language understanding solution and connect it to an

existing application

Supporting module (s):

Build a conversational language understanding model

Create a question answering solution

Create a question answering project

Upload a source file

Deploy a question answering solution and connect it to an existing application

Supporting module (s):

Build a question answering solution
Study guide for the Applied Skills
assessment lab: Build an Azure AI Vision
solution
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create a Computer Vision resource

Develop a proof of concept from a built-in model

Create a Computer Vision resource in Azure

Upload files to Vision Studio

Supporting module (s):

Analyze images

Analyze images

Filter based on confidence scores

Filter based on bounding boxes

Configure client object in code

Extract text from images

Supporting module (s):

Analyze images

Create a custom image analysis model

 Prepare the dataset

Import labels from a COCO file

Add additional labels to dataset

Supporting module (s):

Classify images

Train and evaluate the model

Split training dataset

Train and score dataset

Compare models by analyzing metrics

Publish model

Supporting module (s):

Classify images

Consume a custom model

Configure an app to use a key and endpoint

Call model and get results

Implement logic to process image attributes

Supporting module (s):

Classify images

Analyze video

Retrieve specific frames by using a search query

Analyze frames

Supporting module (s):

Analyze video
Study guide for the Applied Skills
assessment lab: Train and manage a
machine learning model with Azure
Machine Learning
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Set up a development environment in Azure Machine Learning

Create and configure an appropriate compute instance

Clone git repositories in Azure ML

Install appropriate libraries in notebooks

Supporting module (s):

Work with compute targets in Azure Machine Learning

Prepare data for model training

Connect to a data asset by using the Azure ML SDK

Identify and resolve data quality issues by using Python

Perform feature engineering

Manage versioning of a data asset

Supporting module (s):

Make data available in Azure Machine Learning
Create and configure a model training script as a command job
Create and configure an appropriate compute resource for the training

Configure training parameters

Submit a command job that trains a model

Supporting module (s):

Work with compute targets in Azure Machine Learning

Run a training script as a command job in Azure Machine Learning

Manage artifacts by using MLflow

Log metrics, parameters, and artifacts by using MLflow

Log a model by using Mlflow

Query MLflow logs by using the MLflow SDK

Supporting module (s):

Track model training with MLflow in jobs

Deploy a model for real-time consumption

Register a model

Create and configure an online endpoint

Deploy a model to an online endpoint

Test a deployed model by invoking the endpoint

Supporting module (s):

Deploy a model to a managed online endpoint

Register an MLflow model in Azure Machine Learning

Study guide for the Applied Skills
assessment lab: Implement a Real-Time
Intelligence Solution with Microsoft
Fabric
Article • 06/11/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Prepare a Real-Time Intelligence environment

Create a KQL database

Create lookup tables

Enable data mirroring in OneLake

Create an Eventhouse and add a KQL database

Supporting module (s):

Get started with Real-Time Intelligence in Microsoft Fabric

Create and load data from external sources

Load data from a storage account

Create an external table

Validate that data sources are loaded correctly by using a row count, a filtered
count, and a group by count

Supporting module (s):

 Use real time eventstreams in Microsoft Fabric

Query data in a KQL database in Microsoft Fabric

Load and process streaming data by using Eventstreams

Connect a streaming dataset to an Eventstream

Load data directly

Configure event processing

Load data by using windowing

Send data to a KQL database

Supporting module (s):

Use real time eventstreams in Microsoft Fabric

Explore the data

Convert SQL to KQL

Query data for min/max, median, and summary statistics

Visualize data by using the render operator, including bar, line, column, and scatter
charts

Perform row-based calculations

Create relationships between tables

Process free text data by using the parse operator

Query data in a KQL database in Microsoft Fabric

Manipulate data

Change data types by using a table variable

Group or aggregate data by using the top-nested operator

Perform data cleansing processes on the data, including time-series

Create an update policy

Create a materialized view

Create a user-defined stored function

Supporting module (s):

Get started with Real-Time Intelligence in Microsoft Fabric
Study guide for the Applied Skills
assessment lab: Implement a lakehouse
in Microsoft Fabric
Article • 06/18/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create a lakehouse
Create a workspace and assign the workspace to a Fabric capacity

Create and manage shortcuts to other lakehouse data in the same workspace

Create tables, including managed and external

Supporting module (s):

Introduction to end-to-end analytics using Microsoft Fabric

Get started with lakehouses in Microsoft Fabric

Use Apache Spark in Microsoft Fabric

Ingest data

Upload files using the lakehouse explorer

Ingest data by using a data pipeline, dataflow, or notebook

Schedule data pipelines, dataflows, and notebooks

Supporting module (s):

Get started with lakehouses in Microsoft Fabric

 Ingest Data with Dataflows Gen2 in Microsoft Fabric

Use Data Factory pipelines in Microsoft Fabric

Transform data

Implement a star schema, including Type 1 and Type 2 slowly-changing dimensions

Transform columns

Shape tables

Implement data cleansing

Implement file partitioning

Load transformed data into a Delta table

Supporting module (s):

Organize a Fabric lakehouse using medallion architecture design

Work with Delta Lake tables in Microsoft Fabric

Perform exploratory analytics

Query data by using the SQL analytics endpoint

Create relationships between tables

Analyze data by using the default semantic model

Supporting module (s):

Organize a Fabric lakehouse using medallion architecture design
Study guide for the Applied Skills
assessment lab: Implement a data
warehouse in Microsoft Fabric
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create a data warehouse

Create a workspace and assign the workspace to a Fabric capacity

Provision a data warehouse

Set data warehouse properties

Supporting module (s):

Get started with data warehouses in Microsoft Fabric

Load data

Load data by using a data pipeline

Load data by using a dataflow

Load data by using a cross-warehouse query

Load data by using the COPY command

Supporting module (s):

Load data into a Microsoft Fabric data warehouse

Transform data
 Choose columns

Customize columns

Transform rows, including filtering and group by

Clean data

Denormalize data

Supporting module (s):

Load data into a Microsoft Fabric data warehouse

Model a star schema

Create fact tables

Create dimension tables and slowly changing dimensions

Create relationships

Supporting module (s):

Load data into a Microsoft Fabric data warehouse

Query and modify data

Create views

Create tored procedures

Create functions

Supporting module (s):

Query a data warehouse in Microsoft Fabric

Manage security

Grant access by using workspace roles

Configure object-level permissions

Configure dynamic data masking rules

Configure column-level security

Configure row-level security

Supporting module (s):
Get started with data warehouses in Microsoft Fabric
Study guide for the Applied Skills
assessment lab: Implement a data
science and machine learning solution
with Microsoft Fabric
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Ingest and load data

Ingest data in a Lakehouse

Load Lakehouse data into a notebook

Convert data to a dataframe

Supporting module (s):

Explore data for data science with notebooks in Microsoft Fabric

Explore data in a notebook

Explore data by displaying a dataframe

Explore data by running statistics

Explore data by building a visualization

Supporting module (s):

Explore data for data science with notebooks in Microsoft Fabric

Prepare and transform data

 Aggregate data

Identify and resolve missing data

Identify and remove duplicate data

Perform one-hot encoding

Normalize and scale data

Supporting module (s):

Preprocess data with Data Wrangler in Microsoft Fabric

Train and evaluate a model

Split datasets into training, validation and test sets

Train a model by using Scikit-learn

Train a model by using SynapseML

Evaluate regression and classification metrics for a model

Supporting module (s):

Train and track machine learning models with MLflow in Microsoft Fabric

Track models and experiments

Create an experiment

Track model metrics, parameters, and artifacts by using MLflow

Retrieve experiment runs and their metrics by using MLflow

Supporting module (s):

Train and track machine learning models with MLflow in Microsoft Fabric

Generate predictions from a model

Score a model by using the PREDICT function

Write model prediction results to the Lakehouse

Save and register an ML model in Microsoft Fabric by using MLflow

Supporting module (s):

Generate batch predictions using a deployed model in Microsoft Fabric
Study guide for the Applied Skills
assessment lab: Build AI-powered
solutions by using Microsoft Azure
Database for PostgreSQL
Article • 09/20/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Configure an Azure Database for PostgreSQL environment

Import a sample database

Connect to the database

Configure the Azure OpenAI Service extension

Create an Azure OpenAI deployment

Supporting module (s):

Get started with generative AI in Azure Database for PostgreSQL

Generate document embeddings

Create SQL tables for embeddings

Choose an appropriate Azure OpenAI model to generate embeddings

Generate embeddings from preexisting text

Create a vector index on embeddings

Supporting module (s):

 Enable semantic search in Azure Database for PostgreSQL

Implement semantic search

Convert a search string into a vector

Query the vector

Create a semantic search function

Supporting module (s):

Enable semantic search in Azure Database for PostgreSQL

Apply RAG

Define a pipeline

Retrieve data from the database based on user input

Augment user input with newly generated results

Generate output based on aggregated data

Supporting module (s):

Enable semantic search in Azure Database for PostgreSQL

Transform and analyze natural language

Generate extractive summaries for data

Generate a batch process to persist summary data in the database

Detect language

Translate text

Perform a sentiment analysis on the dataset

Supporting module (s):

Perform sentiment analysis and opinion mining with Azure Database for
PostgreSQL
Study guide for the Applied Skills
assessment lab: Develop data-driven
applications by using Microsoft Azure
SQL Database
Article • 10/22/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Develop an Azure SQL Database

Create and configure an Azure SQL Database

Import a schema

Modify a schema

Automate publishing of a database

Invoke an automation

Supporting module (s):

Provision an Azure SQL database to store application data

Develop a data API

Create a Data API builder configuration file

Configure a database connection in a static web app

Deploy a configuration file to a static web app

Validate API access

 Supporting module (s):
Provision an Azure SQL database to store application data

Enable a read-only Azure SQL Database

Provision a secondary replica

Configure application intent

Supporting module (s):

Provision an Azure SQL database to store application data

Import data by using an external REST endpoint

Create an object that runs sp_invoke_external_rest_endpoint

Convert JSON data to tabular format

Execute a stored procedure to import data

Supporting module (s):

Get started with Transact-SQL programming

Create stored procedures and user-defined functions

Export data by using an Azure function

Enable change tracking

Incorporate an Azure SQL trigger in an existing Azure function

Execute an Azure function to export data

Supporting module (s):

[- Create stored procedures and user-defined functions

Secure an Azure SQL database

Create a user for a managed identity

Assign database permissions

Configure firewall settings

Supporting module (s):
Secure your Azure SQL Database
Study guide for the Applied Skills
assessment lab: Prepare security and
compliance to support Microsoft 365
Copilot
Article • 10/22/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Prepare your Microsoft 365 environment to support Microsoft 365

Copilot

Configure Copilot-related settings in Microsoft Defender for Office 365, including

preset security policies and analytics

Configure Copilot-related settings in Microsoft Defender for Cloud Apps, including

OAuth policies, file monitoring, information protection, and app access

Configure Copilot access to Microsoft Graph connectors and plug-ins

Select an appropriate Microsoft 365 Apps channel

Configure tenant-level settings for Copilot for Office 365, including Microsoft Edge
browser settings and unified audit log, and enable Microsoft Copilot

Supporting module (s):

[Implement threat protection by using Microsoft Defender for Office
365]https://learn.microsoft.com/training/modules/implement-threat-protection-
use-microsoft-defender-office-365/)

Configure identity governance to support Microsoft 365 Copilot

 Configure security defaults

Create and configure Conditional Access policies to support Microsoft 365 Copilot

Configure access to Copilot, including users, groups, privileged access, and access
reviews

Supporting module (s):

Manage secure user access in Microsoft 365

Configure device management to support Microsoft 365 Copilot

Create and manage configuration profiles for endpoint security to support
Microsoft 365 Copilot

Create and manage compliance policies for Microsoft Intune to support Microsoft
365 Copilot

Configure endpoint protection policies for Microsoft Defender for Endpoint to

support Microsoft 365 Copilot

Configure app protection and app configuration policies in Intune to support

Microsoft Defender for Endpoint to support Microsoft 365 Copilot

Configure security baselines in Intune to support Microsoft Defender for Endpoint

to support Microsoft 365 Copilot

Supporting module (s):

Implement endpoint protection by using Microsoft Defender for Endpoint

Configure and manage compliance settings for Microsoft 365

Copilot
Configure data retention to govern Microsoft 365 Copilot

Configure and manage sensitive data, including sensitivity labels, sensitivity

policies, and sensitivity information types

Apply sensitivity labels to Microsoft 365 Groups and SharePoint sites

Manage Microsoft Word export features

Supporting module (s):

Explore retention in Microsoft 365

 Implement Microsoft Purview Data Loss Prevention

Implement sensitivity labels

Configure and manage access to information by Microsoft 365

Copilot
Configure tenant sharing settings for SharePoint and OneDrive

Configure permissions for SharePoint sites

Add and remove users from a SharePoint site or Microsoft 365 Group

Configure search to exclude sites from indexing

Configure SharePoint site access reviews

Configure transcription settings in Microsoft Teams meeting policies

Manage visibility settings for a Microsoft Teams team

Supporting module (s):

Implement Microsoft Purview Information Barriers
Study guide for the Applied Skills
assessment lab: Configure SIEM security
operations using Microsoft Sentinel
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create and configure a Microsoft Sentinel workspace

Create a Log Analytics workspace, including region option

Deploy Microsoft Sentinel to the workspace

Assign a Microsoft Sentinel role to a user

Configure data retention

Supporting module (s):

Create and manage Microsoft Sentinel workspaces

Deploy a Microsoft Sentinel Content Hub solution

Install a Microsoft Sentinel Content Hub solution

Set up data connectors

Install and configure a Windows Security Events via AMA connector

Supporting module (s):

Connect Microsoft services to Microsoft Sentinel

Configure analytics rules in Microsoft Sentinel

 Perform an attack

Query Microsoft Sentinel logs to find the attack

Create an analytic rule

Test the analytic rule by performing another attack

Supporting module (s):

Threat detection with Microsoft Sentinel analytics

Connect Windows hosts to Microsoft Sentinel

Configure automation in Microsoft Sentinel

Create and run a Microsoft Sentinel playbook

Configure an analytic rule to run a playbook

Configure an automation rule

Supporting module (s):

Automation in Microsoft Sentinel
Study guide for the Applied Skills
assessment lab: Secure Azure services
and workloads with Microsoft Defender
for Cloud regulatory compliance
controls
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Configure Microsoft Defender for Cloud

Upgrade a Microsoft Defender for Cloud subscription

Install agents on an Azure VM

Configure email notifications

Supporting module (s):

Set up Microsoft Defender for Cloud

Implement just-in-time (JIT) virtual machine (VM) access

Create an NSG

Associate an NSG to a VM network adapter

Enable JIT

Configure JIT

Supporting module (s):

 Filter network traffic with a network security group using the Azure portal

Implement a Log Analytics workspace

Create a Log Analytics workspace

Connect a Log Analytics workspace to an Azure VM

Upgrade a Log Analytics workspace

Configure file integrity monitoring

Configure adaptive network hardening rule

Supporting module (s):

Create a Log Analytics workspace for Microsoft Defender for Cloud

Mitigate network security risks

Enable a firewall on a Key vault

Configure security on a network security group

Supporting module (s):

Configure Azure Key Vault networking settings

Mitigate data protection risks

Enable Azure Disk Encryption (ADE)

Configure purge protection on Key vault

Supporting module (s):

Configure Azure Key Vault networking settings

Mitigate endpoint security risks

Enable a private endpoint

Disable public access

Add the Microsoft Defender for Endpoint extension to an Azure VM

Supporting module (s):

 Connect an Azure SQL server using an Azure Private Endpoint using the Azure
portal

Mitigate posture and vulnerability management risks

Configure auditing for an Azure VM

Configure a guest configuration extension for an Azure VM

Configure vulnerability assessment for an Azure VM

Supporting module (s):

Configure and integrate a Log Analytics agent and workspace in Defender for
Cloud
Study guide for the Applied Skills
assessment lab: Implement information
protection and data loss prevention by
using Microsoft Purview
Article • 10/22/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create a custom sensitive information type

Create a custom sensitive information type that uses a regular expression

Create a custom sensitive information type that uses a keyword list or keyword
dictionary

Create a custom sensitive information type from a built-in sensitive information

type

Create a document fingerprint classifier

Supporting module (s):

Create and manage sensitive information types

Create and publish a sensitivity label

Create sensitivity labels

Create a sub label

Publish a sensitivity label

Enable sensitivity labels for files in SharePoint and OneDrive

 Enable co-authoring for files encrypted with sensitivity labels

Supporting module (s):

Create and configure sensitivity labels with Microsoft Purview

Create and assign an auto-labeling policy

Choose or create sublabel for auto-labeling policy

Choose location to apply the auto-labeling policy

Create rule for auto-labeling policy

Assign a sensitivity label by using an auto-labeling policy

Supporting module (s):

Create and configure sensitivity labels with Microsoft Purview

Create a data loss prevention (DLP) policy

Choose policy locations

Create an advanced DLP rule

Configure a policy mode

Supporting module (s):

Prevent data loss in Microsoft Purview
Study guide for the Applied Skills
assessment lab: Defend against
cyberthreats with Microsoft Defender
XDR
Article • 11/11/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Configure a Defender XDR environment

Configure Defender XDR settings

Configure advanced features in Defender for Endpoint

Configure security policies in Defender for Endpoint

Configure deception rules

Supporting module (s):

Mitigate incidents using Microsoft Defender

Manage devices by using Defender for Endpoint

Onboard devices in Defender for Endpoint

Create a device group and add a device

Set automation level

Set security for access

Supporting module (s):

 Deploy the Microsoft Defender for Endpoint environment

Manage incidents in Defender XDR

Simulate an endpoint attack

Assign an incident to another user

Perform actions on users

Add custom indicators

Supporting module (s):

Mitigate incidents using Microsoft Defender

Manage investigations on an endpoint

Perform live response actions on an endpoint

Collect an investigation package

Isolate an endpoint

Analyze a device timeline

Supporting module (s):

Perform device investigations in Microsoft Defender for Endpoint

Perform Advanced Hunting with KQL to detect unique threats

Create KQL queries

Create custom detection rules

Share custom detection rules

Validate custom detection rules

Supporting module (s):

Mitigate incidents using Microsoft Defender
Study guide for the Applied Skills
assessment lab: Implement retention,
eDiscovery, and Communication
Compliance in Microsoft Purview
Article • 10/22/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create and configure retention labels

Create and manage retention labels for Microsoft Purview Data Lifecycle
Management

Create and manage retention labels for Microsoft Purview Records Management

Configure and manage event-based retention

Supporting module (s):

[Manage the data lifecycle in Microsoft
Purview]https://learn.microsoft.com/training/modules/m365-compliance-
information-govern-information/)

Apply retention labels

Publish retention labels

Auto-apply retention labels

Create an adaptive scope

Supporting module (s):

 Manage data retention and deletion in Microsoft 365 workloads

Create and manage retention policies

Scope retention policies by using admin units

Specify a location to apply the retention policy

Configure retention policy settings

Supporting module (s):

Manage the data lifecycle in Microsoft Purview

Create and configure eDiscovery (Premium) cases

Create an eDiscovery (Premium) case

Add a custodian

Add a data location

Create a collection

Create a review set

Configure eDiscovery case settings

Supporting module (s):

Manage Microsoft Purview eDiscovery (Premium)

Implement Communication Compliance

Delegate permissions for Communication Compliance

Create Communication Compliance policies

Configure Communication Compliance settings

Supporting module (s):

Prepare Microsoft Purview Communication Compliance

Monitor and investigate data and activities by using Content search

Add users to role groups for Content search
Create a Content search

Export Content search results

Download Content search results

Supporting module (s):

Search for content in the Microsoft Purview compliance portal
Study guide for the Applied Skills
assessment lab: Create and manage
canvas apps with Power Apps
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create a canvas app from scratch

Create a blank canvas app

Choose an appropriate format

Configure app settings

Supporting module (s):

Get started with Power Apps canvas apps

Customize a canvas app in Power Apps

Connect a canvas app to a data source

Choose the appropriate data source type

Add a new connection

Supporting module (s):

Work with external data in a Power Apps canvas app

Configure a gallery
 Add a gallery control

Connect a gallery to a data source

Configure fields

Configure navigation

Supporting module (s):

Customize a canvas app in Power Apps

Configure a details screen

Add a detail form

Configure the layout of a form

Select fields and configure display controls

Configure navigation

Supporting module (s):

Customize a canvas app in Power Apps

Write data in a Power Apps canvas app

Configure an input screen

Add an input form

Select fields and configure edit controls

Configure field validation

Configure submit and cancel options

Configure validation

Supporting module (s):

Write data in a Power Apps canvas app

Save and publish a canvas app

Save a canvas app
Publish a canvas app

Supporting module (s):

Publish, share, and maintain a canvas app
Study guide for the Applied Skills
assessment lab: Create and manage
automated processes by using Power
Automate
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create triggers
Design a cloud flow by using a template

Select an appropriate type of trigger

Upload a data source

Create a timed trigger

Create an automated trigger

Supporting module (s):

Build approval flows with Power Automate

Get started with Power Automate

Create and configure actions for notifications

Create appropriate actions

Configure actions

Supporting module (s):

 Get started with Power Automate

Implement conditional logic

Configure conditions on when a trigger should run

Configure conditions on when actions should run

Configure run-after settings for an action

Run a test execution for a cloud flow

Supporting module (s):

Integrate with cloud flows - Online workshop
Study guide for the Applied Skills
assessment lab: Create and manage
model-driven apps with Power Apps
and Dataverse
Article • 06/12/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Create and configure Dataverse tables

Create a Dataverse table

Configure security roles for a table

Add a lookup column

Create columns

Supporting module (s):

Create tables in Dataverse

Modify a Dataverse solution

Add an existing table to a solution

Create components in a solution

Export a solution

Supporting module (s):

Manage solutions in Power Apps and Power Automate
Modify Dataverse forms
Add columns and configure column display properties

Configure form structure with tabs and sections

Add a Timeline control

Add a read-only Subgrid component

Configure access to forms

Supporting module (s):

Configure forms, charts, and dashboards in model-driven apps

Modify Dataverse views

Add columns to a view

Set sort order in a view

Modify filters in a view

Supporting module (s):

Configure forms, charts, and dashboards in model-driven apps

Configure a model-driven app

Add a table to the app

Configure app navigation

Manage available forms and views

Supporting module (s):

Get started with model-driven apps in Power Apps
Study guide for the Applied Skills
assessment lab: Implement AI models
with Microsoft Power Platform AI
Builder
Article • 10/22/2024

Purpose of this document

This study guide provides a summary of the topics covered in the assessment lab, along
with additional resources to help you prepare. Note that the learning path on the
credential details page may include more modules than the "Tasks performed" to
provide a cohesive learning experience.

Tasks at a glance

Implement document processing by using AI Builder

Implement a document processing model in an app created in Microsoft Power
Apps or in a flow

Ingest documents

Analyze documents

Configure connections to Dataverse columns

Extract data

Supporting module (s):

[Process custom documents with AI
Builder]https://learn.microsoft.com/training/modules/get-started-with-form-
processing/)

Implement text analysis by using AI Builder

Choose an appropriate text analysis model

Implement a text analysis model in an app created in Power Apps or in a flow

 Analyze text and save results

Supporting module (s):

Analyze the sentiment of text with AI Builder

Implement forecasts and predictions by using AI Builder

Ingest data from Dataverse

Implement a custom model in an app created in Power Apps or in a flow

Analyze validation data and save

Supporting module (s):

Get started with AI Builder prediction

Integrate AI Builder capabilities into an app

Integrate extracted data into an app

Supporting module (s):

Use AI Builder in Power Automate