Installation Guide

IndigoVision H5A-PTZ Camera Models:

2MP-PTZ-DC36 2MP-PTZ-DP36
4MP-PTZ-DC36 4MP-PTZ-DP36
8MP-PTZ-DC36 8MP-PTZ-DP36
Document information
This manual was created on Tuesday, March 30, 2021.

Document ID: IU-PTZ-MAN041-1

Legal considerations
Laws that can vary from country to country may prohibit camera surveillance. Please ensure that the relevant laws are
fully understood for the particular country or region in which you will be operating this equipment. IndigoVision
Limited accepts no liability for improper or illegal use of this product.

Copyright
Copyright © IndigoVision Limited. All rights reserved.

This manual is protected by national and international copyright and other laws. Unauthorized storage, reproduction,
transmission and/or distribution of this manual, or any part of it, may result in civil and/or criminal proceedings.

IndigoVision is a trademark of IndigoVision Limited and is registered in certain countries. IndigoUltra, IndigoPro,
IndigoLite, Integra and CyberVigilant are registered trademarks of IndigoVision Limited. Camera Gateway is an
unregistered trademark of IndigoVision Limited. All other product names referred to in this manual are trademarks of
their respective owners.

Save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., this manual is provided without express
representation and/or warranty of any kind. To the fullest extent permitted by applicable laws, IndigoVision Limited
and IndigoVision, Inc. disclaim all implied representations, warranties, conditions and/or obligations of every kind in
respect of this manual. Accordingly, save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., this
manual is provided on an “as is”, “with all faults” and “as available” basis. Please contact IndigoVision Limited (either
by post or by e-mail at [email protected]) with any suggested corrections and/or improvements to
this manual.

Save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., the liability of IndigoVision Limited and
IndigoVision, Inc. for any loss (other than death or personal injury) arising as a result of any negligent act or omission
by IndigoVision Limited and/or IndigoVision, Inc. in connection with this manual and/or as a result of any use of or
reliance on this manual is excluded to the fullest extent permitted by applicable laws.

ii
Contact address
IndigoVision Limited

Charles Darwin House,

The Edinburgh Technopole,
Edinburgh,
EH26 0PY

Important Safety Information

This manual provides installation and operation information and precautions for the use of this device. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future reference.

This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure
that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not
followed.

This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury to
persons, damage to property or damage to the product itself if proper precautions are not followed.

WARNING — Failure to observe the following instructions may result in severe injury or death.

l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited Power
Source” with output rated 24VAC±10%, 75 VA min.; 24VDC±10%, 51 W min. or a 60W Power over Ethernet
(PoE++) mid-span injector.
l Do not connect directly to mains power for any reason.

CAUTION — Failure to observe the following instructions may result in injury to persons or damage to the
device.

l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
l Do not subject the device cables to excessive stress, heavy loads or pinching.
l Refer all device servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), does not operate normally, or has been dropped.
l Do not use strong or abrasive detergents when cleaning the device body.
l Use only accessories recommended by IndigoVision.

iii
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.

This Class B digital apparatus complies with Canadian ICES-003.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

l Reorient or relocate the receiving antenna.

l Increase the separation between the equipment and the receiver.
l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
l Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications made to this equipment not expressly approved by IndigoVision or parties authorized by
IndigoVision could void the user’s authority to operate this equipment.

Disposal and Recycling Information

When this product has reached the end of its useful life, please dispose of it according to your local environmental
laws and guidelines.

Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.

European Union:

This symbol means that according to local laws and regulations your product should be disposed of separately from
household waste. When this product reaches its end of life, take it to a collection point designated by local authorities.
Some collection points accept products for free. The separate collection and recycling of your product at the time of
disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health
and the environment.

iv
Table of Contents
Overview 1
Bottom View - Pendant 1
Bottom View - In-Ceiling 2
Bottom View - LEDs 3
Top View 4
Dome Cover 5
Pendant Wall Mount View 6
NPT Mount View 7

In-Ceiling Mount Installation 9

Camera Package Contents 9
Installation Steps 9
Preparing the Camera for Installation 9
Cutting the Mounting Hole 11
Connecting Cables 12
Mounting the PTZ Dome Camera 15
Installing the Dome Cover 16

Pendant Mount Installation 17

Camera Package Contents 17
Installation Steps 17
Preparing the Camera for Installation 17
Installing the Mounting Adapter 19
Installing the Pendant Wall Mount 19
Installing the NPT Mount 21
Connecting Cables 22
Securing the PTZ Camera 26

Cable Connections 28
PoE Power Mode Switch 28
Connecting to Power and External Devices 28

Connecting to the Camera 31

Initializing a Camera Username and Password 31
Assigning an IP Address 31
Accessing the Live Video Stream 31
(Optional) Configuring Onboard Storage 32
Configuring the Camera 32

v
Setting the Home Preset Position 33
Manually Returning to the Home Position 33
Automatically Returning to the Home Position 33

Connection Status LED Indicator 34

Resetting to Factory Default Settings 35

Setting the IP Address Using the ARP/Ping Method 36

Cleaning 37
Dome Bubble 37
Body 37

For More Information 38

vi
 Overview

Bottom View - Pendant

1 2
1. microSD card slots (x2)

Accepts up to two microSD cards for onboard storage. Install microSD cards so the metal contacts are facing
inward. For more information, see (Optional) Configuring Onboard Storage on page 32.

2. Lens

The camera lens is housed behind a protective window.

Overview 1
 Bottom View - In-Ceiling

1. microSD card slots (x2)

Accepts up to two microSD cards for onboard storage. Install microSD cards so the metal contacts are facing
inward. For more information, see (Optional) Configuring Onboard Storage on page 32.

2. Clamps

Spring loaded locking mechanisms that secure the camera to the mounting surface.

3. Lens

The camera lens is housed behind a protective window.

Bottom View - In-Ceiling 2

 Bottom View - LEDs

1. Connection status LED indicator

Provides information about device operation. For more information, see Connection Status LED Indicator on
page 34.

2. Link LED indicator

Indicates if there is an active connection in the Ethernet port.

Note: The camera LEDs will flash and provide status information when the camera is establishing a network
connection. Once the camera starts streaming video the LEDs will automatically turn off.

Bottom View - LEDs 3

 Top View

3
4

1. Lanyard anchor (Pendant camera only)

The safety lanyard attaches to the anchor to prevent the camera from falling during installation.

2. Ethernet port

Accepts an Ethernet connection to a network. Server communication and image data transmission occurs over
this connection. Also receives power when it is connected to a network that provides Power over Ethernet.

3. I/O connector block

Provides connections to external input/output devices.

4. Power connector block

Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
required when Power over Ethernet is not available.

5. PoE power mode switch

Switch to select from the two PoE power mode options: legacy 60W PoE++ (A) or IEEE802.3bt PoE++ (B). For
more information, see PoE Power Mode Switch on page 28.

Top View 4
 Dome Cover

1. Dome cover

Vandal resistant dome cover.

2. Tamper resistant screws

Star-shaped captive screws to fix the dome cover to the base.

Dome Cover 5
 Pendant Wall Mount View

2 3 4

1. Pendant wall mount

Camera mount for walls and other mounting surfaces.

2. Lanyard

Connects to the lanyard anchor on the camera base.

3. Tamper resistant screws

Star captive screws to fix the dome camera to the mounting adapter.

4. NPT pipe entry hole

A 3/4” NPT threaded hole for NPT pipe conduits.

Note: The pendant wall mount is sold separately.

Pendant Wall Mount View 6

 NPT Mount View

2
5
3

1. 1-1/2” NPT-female to NPT-female adapter

An adapter for attaching the pendant NPT mount to an NPT pipe.

Note: The 1-1/2" NPT-female to NPT-female adapter is not supplied or sold by IndigoVision and
should be sourced separately.

2. Lock nut

Locking nut for securing the pendant NPT mount on the NPT-female to NPT-female adapter.

3. Pendant NPT mount

Dome camera mount for NPT pipes.

Note: The pendant NPT mount is sold separately.

4. Lanyard

NPT Mount View 7

 Connects to the lanyard anchor on the camera base.

5. Tamper resistant screws

Star captive screws to fix the dome camera to the mounting adapter.

NPT Mount View 8

 In-Ceiling Mount Installation

Camera Package Contents

Ensure the camera package contains the following:

l IndigoVision PTZ-DC In-Ceiling Camera

l T20 star key
l 2 x RJ-45 crimp-on plug
l Mounting template sticker
l Audio, external power, and I/O pigtail cable connector

Installation Steps
Complete the following sections to install the device.

Preparing the Camera for Installation

Note: Be careful not to scratch the dome bubble.

In-Ceiling Mount Installation 9

 1. Place the camera on a flat surface with the dome facing up.
2. Use the T20 star key to loosen the 4 tamper resistant screws and then remove the dome cover.

x2

3. Remove the protective foam material inside the dome cover. Remove the plastic protective film from the inside
of the dome cover.
4. If you are planning to use onboard storage, insert an SD card into one of the SD card slots on the PTZ camera.
For more information, see (Optional) Configuring Onboard Storage on page 32.

Preparing the Camera for Installation 10

 5. Use a screw driver to push each of the clamps into the dome camera until the spring is fully compressed (A),
then turn the clamp into the ready position (B).

Cutting the Mounting Hole

This procedure is not required if you are planning to install the camera with a metal ceiling panel.

Cutting the Mounting Hole 11

 1. Use the mounting template to cut a hole in the mounting surface.

202.00mm
[7.95”]

2. Remove the mounting template and pull the required cables through the mounting hole.

Connecting Cables

Refer to the diagrams in the Overview section for the location of the different connectors.

To connect the cables required for proper operation, complete the following:

Note: The in-ceiling PTZ camera does not support cables with boots and strain reliefs.

Connecting Cables 12
 1. Remove the cable connector cover from the top of the camera.

2. If there are external input or output devices that need to be connected to the camera (for example: door
contacts, relays, etc.), connect the devices to the camera I/O connector cable.
3. Connect power using one of the following methods:

l Power over Ethernet (PoE) Power — Connect an Ethernet network cable from the camera to a PoE
injector or switch.

Important: When using PoE to power the camera, you must ensure that you have selected the
correct option on the PoE mode switch for the type of PoE device you are using. For more
information, see PoE Power Mode Switch on page 28.

l External Power — Connect a 24 V DC or 24 V AC (RMS) auxiliary power source that supports up to 51 W

or 75 VA.

For more information, see Connecting to Power and External Devices on page 28.

Connecting Cables 13
 4. Feed the I/O connector cable through the cable connector cover.

5. Connect power and I/O to the camera, then tighten the I/O cover.

6. Connect a network cable to the Ethernet port (RJ-45 connector).

The Link LED indicator will turn on once a network link has been established.

Note: If you need to remove the RJ45 connector from the camera to check a network issue, use a
small screwdriver to depress locking tab and release the RJ45 plug before pulling upwards.

7. Check that the Connection Status LED indicator indicates the correct state. For more information, see

Connecting Cables 14
 Connection Status LED Indicator on page 34.

Mounting the PTZ Dome Camera

After the cable connections have been made, mount the PTZ dome camera.

1. Push the PTZ dome camera into the mounting hole (A).
2. Use a screwdriver to release the 3 clamps to secure the camera into place (B).

x3

Mounting the PTZ Dome Camera 15

 Installing the Dome Cover

1. Align the notches on the base with the notch opening on the dome cover. The dome cover should be flush
against the camera base.

2. Attach the dome cover to the base by tightening the screws with the star-shaped driver.
3. Remove the protective film from the dome cover.

Note: Be careful not to scratch the dome bubble.

Installing the Dome Cover 16

 Pendant Mount Installation

Camera Package Contents

Note: The pendant wall mount and pendant NPT mount are sold separately.

Ensure the camera package contains the following:

l IndigoVision PTZ-DP Pendant Camera

l T20 star key
l 2 x RJ-45 crimp-on plug
l Audio, external power, and I/O pigtail cable connector

If you are installing the camera with the pendant wall mount, ensure the package includes the following:

l Pendant wall mount (MS-IRPTZ-WALL-MNT)

l Mounting template sticker

If you are installing the camera with the NPT mount, ensure the package includes the following:

l NPT mount (MS-IRPTZ-NPTA-MNT)

l Lock nut
l Thread sealing tape

Installation Steps
Complete the following sections to install the device.

Preparing the Camera for Installation

Note: Be careful not to scratch the dome bubble.

Pendant Mount Installation 17

 1. Place the camera on a flat surface with the dome facing up.
2. Use the T20 star key to loosen the 4 tamper resistant screws and then remove the dome cover.

3. Remove the protective foam material inside the dome cover. Remove the plastic protective film from the inside
of the dome cover.

4. If you are planning to use onboard storage, insert an SD card into one of the SD card slots on the PTZ camera.
For more information, see (Optional) Configuring Onboard Storage on page 32.

For the location of the SD card slots, see Overview on page 1.

5. Align the notches on the base with the notch opening on the dome cover. The dome cover should be flush
against the camera base.

Preparing the Camera for Installation 18

 6. Attach the dome cover to the base by tightening the screws with the star-shaped driver.

Installing the Mounting Adapter

The PTZ camera can only be mounted to a pendant wall mount (MS-IRPTZ-WALL-MNT) or a pendant NPT mount (MS-
IRPTZ-NPTA-MNT). The mounts are sold separately.

Use the pendant wall mount if you will be mounting the camera to a vertical mounting surface such as a wall.

Use the pendant NPT mount if you will be mounting the camera to a 1-1/2” NPT pipe for a free hanging installation.

Installing the Pendant Wall Mount

1. Determine where the cables will enter the pendant wall mount.
l If the cables will be pulled from inside the mounting surface, use the cable entry hole at the rear of the
pendant wall mount.
l If the cables will be coming out of an external conduit pipe, use the 3/4” NPT pipe entry hole on the
bottom of the pendant wall mount.
2. Use the provided mounting template to drill four mounting holes into the mounting surface.
l If you are using the rear cable entry hole, also drill the cable entry hole into the mounting surface.

Installing the Mounting Adapter 19

 3. Pull the required cables through the preferred cable entry hole on the pendant wall mount.
l If you are using the pipe entry hole, pull the cables through the pipe conduit then the wall mount. Next,
apply thread seal tape to the pipe conduit and screw it into the pipe entry hole.

Figure 1: Cables pulled from the back entry hole. Figure 2: Cables pulled from the conduit entry hole.

4. Fasten the pendant wall mount to the mounting surface.

5. Tighten the wall mount screws to secure the wall mount to the wall.

Installing the Pendant Wall Mount 20

 6. Connect the safety lanyard from inside the wall mount to the anchor on the PTZ camera.

Installing the NPT Mount

Note: This procedure requires a 1-1/2” NPT-female to NPT-female pipe adapter. It is recommended that the
NPT adapter be mounted to a 1-1/2” conduit pipe.

1. Pull the required cable through the NPT conduit pipe.

2. Apply thread seal tape to the pipe and screw on the 1-1/2” NPT female to NPT female pipe adapter.
3. Screw the lock nut onto the NPT adapter.
4. Apply thread seal tape to the NPT adapter and screw it into the pipe adapter.

Make sure the parts are assembled in this order from NPT conduit pipe to camera adapter:

a. NPT conduit pipe

b. 1-1/2" NPT female to female pipe adapter
c. Lock nut
d. NPT adapter

Installing the NPT Mount 21

 5. Connect the safety lanyard from inside the NPT mount to the anchor on the PTZ camera.

Connecting Cables

Refer to the diagrams in the Overview section for the location of the different connectors.

Connecting Cables 22
 To connect the cables required for proper operation, complete the following:

Note: The PTZ camera does not support cables with boots and strain reliefs.

1. Make sure the safety lanyard is connected to the camera.

2. Remove the sealing gland caps and cable connector cover from the top of the camera.

3. If there are external input or output devices that need to be connected to the camera (for example: door
contacts, relays, etc.), connect the devices to the camera I/O connector cable.

4. Connect power using one of the following methods:

l Power over Ethernet (PoE) Power — Connect an Ethernet network cable from the camera to a PoE
injector or switch.

Important: When using PoE to power the camera, you must ensure that you have selected the
correct option on the PoE mode switch for the type of PoE device you are using. For more
information, see PoE Power Mode Switch on page 28.

Connecting Cables 23
 l External Power — Connect a 24 V DC or 24 V AC (RMS) auxiliary power source that supports up to 51 W
or 75 VA.

For more information, see Connecting to Power and External Devices on page 28.

5. Feed the network cable through the gland cap and cable gland.

6. Feed the I/O connector cable through the gland cap, cable gland, and cable connector cover.

Connecting Cables 24
 7. Connect power and I/O to the camera, then tighten the cable connector cover.

8. Connect a network cable to the Ethernet port (RJ-45 connector).

The Link LED indicator will turn on once a network link has been established.

Note: If you need to remove the RJ45 connector from the camera to check a network issue, use a
small screwdriver to depress locking tab and release the RJ45 plug before pulling upwards.

9. Check that the Connection Status LED indicator indicates the correct state. For more information, see
Connection Status LED Indicator on page 34.

10. Tighten the cable glands around the cables.

Connecting Cables 25
 Securing the PTZ Camera

1. Push the PTZ camera into the mount adapter.

Note: Be careful not to trap any cables between the camera housing and the mount adapter.

Figure 3: Pushing the camera into the wall mount adapter. Figure 4: Pushing the camera into the NPT adapter.

Note: Once the camera housing is aligned to the adapter, turn the camera until it locks into
place.

Securing the PTZ Camera 26

 2. Use the T20 star key to tighten the screws in the mount adapter.

Figure 5: Securing the camera to the wall mount adapter. Figure 6: Securing the camera to the NPT adapter.

3. If you are installing the camera to an NPT mount, make sure the mount adapter is secured then tighten
the lock nut to fix the camera to its final position.

Securing the PTZ Camera 27

 Cable Connections

PoE Power Mode Switch

Your camera includes a PoE power mode switch where you can select from two 60W PoE options if connecting to a
60W midspan injector or switch.

l A = Legacy PoE

Select Legacy PoE (A) to power your camera using legacy (prior to IEEE 802.3bt) 60W/90W PoE power sources
such as the Microsemi PD9501xx, PD9601xx, and PDS-104GO. Legacy mode should not be required for 802.3at
(30W PoE+) power sources.

l B = IEEE 802.3bt PoE

Select IEEE 802.3bt PoE (B) to power your camera using a PoE switch or midspan injector that uses the new
IEEE 802.3bt standard or IEEE 802.3at compliant PoE power sources up to 30W.

Connecting to Power and External Devices

CAUTION — Be careful to only connect power to the Auxiliary Power Wires or the camera will be damaged.

If PoE is not available, the camera may be powered through the auxiliary power cable using either a 24 V DC or 24 V AC
(RMS) auxiliary power source that supports up to 51 W or 75 VA.

If auxiliary power and PoE are connected at the same time, Aux power will take priority and provide power to the
camera. Connecting Aux power while the camera is running on PoE may cause the camera to reboot.

To power the camera, connect the two power wires to the red and black auxiliary power wires. The connection can be

Cable Connections 28
 made with either polarity.

WARNING — This product is intended to be powered by a UL Listed Power Unit marked “Class 2” or “LPS” or
“Limited Power Source” with output rated 24VAC±10%, 75 VA min.; 24VDC±10%, 51 W min. or a 60W Power
over Ethernet (PoE++) mid-span injector.

Power supplies and external devices are connected to the camera through the power and I/O wires. The pinout for the
I/O and power wires is shown in the following diagram:

Figure 7: Example application.

l Pink (AUDIO_IN) — Audio Input (line level)

An external power amplifier should be used when connecting speakers and microphones, as shown in the
diagram.

l Black — Audio Ground

l Light Green (AUDIO_OUT) — Audio Output (line level)
l Black — Audio Ground
l Light Blue (GND) — Ground for digital inputs and outputs.
l Yellow (RI_1) — Digital Input, Relay 1. The input voltage must be below 0.7 V to register as a low input. The
input voltage should not exceed 5 V when high.
l Orange (RI_2) — Digital Input, Relay 2
l Light Green (RI_3) — Unused Wire, do not connect.
l Brown (RI_4) — Unused Wire, do not connect.
l Purple (RO+) — +5V power output from camera.

Connecting to Power and External Devices 29

 l Blue (RO_1) — Digital Output
l Green (RO_2) — Digital Output
l Pink (Reserved) — Unused Wire, do not connect.
l Red (DC) — Auxiliary Power Wire, accepts DC and AC power.
l Black (DC) — Auxiliary Power Wire, accepts DC and AC power.

l 1 — External relay power supply

l 2 — Optional 24 V AC (RMS) or 24 V DC Aux. power supply

Connecting to Power and External Devices 30

 Connecting to the Camera

Initializing a Camera Username and Password

The camera is not supplied with default username or passwords. These need to be provided during initial
configuration.

Important: You must create a user with administrator privileges before the camera is operational.

The first user can be created using any of the following methods:

l Camera's Web Interface: enter the camera's IP address in a web browser to access the web interface. If the
camera is in the factory default state you will be redirected to the Add a new user page to create the first user.
For more information, see the IndigoVision Camera Web Interface User Guide.
l Camera Configuration Tool version 1.4.4 or later: cameras discovered in the factory default state will be
identified by . Select the Admin Users tab to create the first user. For more information, see the help section
built into the Camera Configuration Tool.

Tip: If you are connecting your camera to a 3rd party VMS, you will need to set up the first user through the
camera's Web Interface or Camera Configuration Tool.

Assigning an IP Address
The device automatically obtains an IP address when it is connected to a network.

Note: If the device cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking
(Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the 169.254.0.0/16 subnet.

The IP address settings can be changed using one of the following methods:

l Device's web browser interface: http://<camera IP address>/.

l ARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on page 36.

Accessing the Live Video Stream

Live video stream can be viewed using one of the following methods:

Connecting to the Camera 31

 l Web browser interface: http://< camera IP address>/.
l Network Video Management software application (for example, IndigoVision Control Center).

(Optional) Configuring Onboard Storage

To use the camera’s onboard storage feature, you must insert 1 or 2 microSD cards into the microSD card slots.
Currently, the camera only supports 1 microSD card for onboard storage. For the location of the microSD card slots,
see Overview on page 1.

It is recommended that the microSD card have a capacity of 64 GB or more, and a write speed of class 10 or better. If
the microSD card does not meet the recommended capacity or write speed, the performance of the onboard storage
may suffer and result in the loss of frames or footage.

Ensure the microSD card is designed for continuous video recording or the microSD card life expectancy may be
adversely affected.

1. Insert the microSD card into the camera.

CAUTION — Do not force the microSD card into the camera or you may damage the card and the
camera. The card can only be inserted in one direction.

2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the
IndigoVision Camera Web Interface User Guide.

Configuring the Camera

Once installed, use one of the following methods to configure the camera:

l If you have installed multiple cameras, you can use the Camera Configuration Tool to configure common
settings. For more information, see the help section built into the Camera Configuration Tool.
l If the camera is connected to a third-party network management system, you can configure the camera's
specialty features in the camera's web browser interface. For more information, see the IndigoVision Camera
Web Interface User Guide.

(Optional) Configuring Onboard Storage 32

 Setting the Home Preset Position

The home preset position is typically the field of view the PTZ camera returns to after being used for investigations.

To set the home preset position, display the live video from the PTZ camera on the cameras webpage and then
complete the following steps:

Tip: Name the preset position "Home" so that it will be easy to find when configuring the camera for other
applications.

1. Move the camera's field of view into position.

2. On the live tab of the web interface in the Add Preset box, enter a preset called home and press ADD.

Manually Returning to the Home Position

After the home preset position has been configured, you can set the PTZ camera to return to the configured field of
view by clicking Go on the preset box when the home preset you created is selected.

Automatically Returning to the Home Position

You can also configure the PTZ camera to automatically return to the home preset position after the camera is left idle
for a set amount of time. This can be configured through a PTZ tour.

A PTZ tour can be configured from the camera web interface. To configure the PTZ camera to automatically return to
the home position, create a new tour and add only the home position to the preset list. Next, select the Set as default
tour checkbox and use the Default Tour Idle Start Time (Minutes) field to define the expected amount of idle time
before the camera returns to the home position.

Setting the Home Preset Position 33

 Connection Status LED Indicator

Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the
Network Video Management software.

The following table describes what the LED indicator shows:

Connection State Connection Status Description

LED Indicator

Obtaining IP Address One short flash every Attempting to obtain an IP address.

second

Discoverable Two short flashes Obtained an IP address.

every second

Upgrading Firmware Two short flashes Updating the firmware.

and one long flash
every second

Connection Status LED Indicator 34

 Resetting to Factory Default Settings

If the device no longer functions as expected, you can choose to reset the device to its factory default settings.

Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram:

1. Ensure the camera is powered on.

2. Remove the dome cover.
3. Gently press and release the firmware revert button.
4. Re-install the dome cover.

Resetting to Factory Default Settings 35

 Setting the IP Address Using the ARP/Ping Method

Complete the following steps to configure the camera to use a specific IP address:

Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method
checkbox is selected in the camera's web browser interface. For more information, see the IndigoVision
Camera Web Interface User Guide.

1. Locate and make note of the MAC Address (MAC) listed on the Serial Number Tag for reference.
2. Open a Command Prompt window and enter the following commands:
a. arp -s <New Camera IP Address> <Camera MAC Address>

For example: arp -s 192.168.1.10 00-18-85-12-45-78

b. ping -l 123 -t <New Camera IP Address>

For example: ping -l 123 -t 192.168.1.10

3. Reboot the camera.

4. Close the Command Prompt window when you see the following message:
Reply from <New Camera IP Address>: ...

Setting the IP Address Using the ARP/Ping Method 36

 Cleaning

Dome Bubble
If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning.

To clean the dome bubble:

l Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.

l Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.

Important: Failure to use the recommended cleaning materials may result in a damaged or scratched dome
bubble. A damaged dome bubble may negatively impact image quality and cause unwanted IR light
reflecting into the lens.

Body
l Use a dry or lightly dampened cloth to clean the camera body.
l Do not use strong or abrasive detergents.

Cleaning 37
 For More Information

Additional information about setting up and using the device is available in the following guides:

l IndigoVision Control Center Online Help

l IndigoVision Camera Web Interface User Guide

These guides are available on the IndigoVision Partner Portal.

For More Information 38