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NO.1 An administrator is creating a custom Opportunity record page for Sales users for new logo
opportunities.
They need to control what fields display on the record when a sales user is viewing the opportunity.
Where should the administrator edit what fields display in the details of the record page?
A. Record Detail Component
B. Custom Lightning Component
C. Record Types
D. Page Layout
Answer: D
Explanation
The fields that display in the details of the record page are controlled by the page layout assigned to
the user's profile and record type. The administrator can edit the page layout to add, remove, or
reorder fields on the record page. References:
https://help.salesforce.com/s/articleView?id=sf.customize_layouts.htm&type=5

NO.2 A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record
or update the opportunity team.
Which two options would be required for a sales rep to add a rep to the opportunity team?
Choose 2 answers
A. Transferred ownership of the Account to the sales rep
B. Transferred ownership of the Opportunity to the sales rep
C. A permission with Edit access on the Account object
D. A role above the Opportunity owner in the role hierarchy
Answer: C,D
Explanation
To add a user to an opportunity team, you need Edit access on the account associated with the
opportunity and either own the opportunity or be above the owner in the role hierarchy. References:
https://help.salesforce.com/s/articleView?id=sf.teams_adding.htm&type=5

NO.3 An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need
to match existing and add new records with Data Loader.
What action should be taken to populate the Status field on the records and add new records?
A. Update
B. Upsert
C. Export
D. Insert
Answer: B
Explanation
Upsert is an operation that can either update existing records or insert new records based on the
External Id field. This way, the administrator can match existing leads and add new ones with Data
Loader. References:
https://help.salesforce.com/s/articleView?id=sf.data_loader_upsert.htm&type=5

NO.4 Ursa Major Solar uses the custom object Product Development to track Ideas R&D is wording

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on. A former administrator added the custom object Potential Name with a lookup to Product
Development to allow R&D to track names under consideration for those product. The R&D manager
recently ran a record and noticed several potential names where the relationship to the Product
Development record was missing. The current administrator needs to change this relationship to
master detail to ensure a potential name only exists when there is product development.
Which two options are available for altering the existing Potential Name records for the deployment
of this change to be successful?
Choose 2 answers
A. Remove the lookup field from the page layout so the data is maintained without changes.
B. Assign any Potential Name records with blank lookup fields to an existing record from Product
Development.
C. Move any Potential Name records with blank lookup fields to the recycle bin.
D. Remove any existing data in the lookup field n Potential Name records
Answer: B,C
Explanation
Move any Potential Name records with blank lookup fields to the recycle bin or assign any Potential
Name records with blank lookup fields to an existing record from Product Development are two
options available for altering the existing Potential Name records for the deployment of this change
to be successful. Changing a lookup relationship to a master-detail relationship requires that all child
records have a parent record.
Therefore, any Potential Name records that have blank lookup fields to Product Development need
to be either deleted or assigned to a valid Product Development record before changing the
relationship type

NO.5 The security department at AW Computing wants to prevent users from exporting more data
than they need.
Included in this request is limiting records containing sensitive information, such as bank accounts
and Personal Identifiable Information (PII).
Which feature should an administrator recommend to help limit what data is exported?
A. Salesforce Platform Encryption
B. Muted Permission Sets
C. Export Data Settings
D. Salesforce Shield
Answer: C
Explanation
Export Data Settings is a feature that allows you to control which users can export data from
Salesforce and how much data they can export at a time. You can enable or disable the Export
Reports permission for different profiles or permission sets, and set a maximum number of records
that can be exported per hour for your org. You can also restrict the export of sensitive data by using
field-level security or encryption.
References: https://help.salesforce.com/s/articleView?id=sf.admin_exportdata.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_general_permissions.htm&type=5

NO.6 Cloud Kicks is looking for a way to back up its data dally.
What should the administrator recommend?

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A. Use an ETL tool that can be scheduled to extract the data ard push it to the target destination.
B. Set up Salesforce's Data Export Service and store the data In the target destination.
C. Schedule a report and have the data emailed to the admin to put In the target destination.
D. Extract the data with the Import Wizard and push it to the target destination.
Answer: B
Explanation
Salesforce's Data Export Service is a tool that allows you to export your organization's data to a set of
comma-separated values (CSV) files and store them in a backup location of your choice. You can
schedule this service to run weekly or monthly and receive an email notification when your files are
ready to download.
This is one way to back up your data daily without using any external tools or services. References:
https://help.salesforce.com/s/articleView?id=sf.data_export.htm&type=5

NO.7 Users report that the industry picklist field is no longer visible on account records. What test
can an administrator use to troubleshoot the issue?
A. Debug log
B. Field history tracking
C. Field audit history
D. Setup audit trail
Answer: D
Explanation
The setup audit trail tracks the recent setup changes that you and other administrators have made to
your org.
It can help you troubleshoot issues by showing you what changes were made, who made them, and
when. In this case, the setup audit trail can help the administrator identify if someone changed the
field-level security, page layout, or profile settings for the industry picklist field. References:
https://help.salesforce.com/s/articleView?id=sf.monitorsetup.htm&type=5

NO.8 An administrator at Universal Containers has been asked to configure product schedules.
What should the administrator consider before enabling this feature?
A. Line Item Schedule is unavailable In Process Builder and Workflow.
B. The Product Schedule is unavailable in Process Builder and Flow.
C. Customizable product schedule page layouts cannot be modified.
D. To remove o product schedule completely, remove It from the standard price book.
Answer: A
Explanation
Product schedules are features that allow administrators to track revenue or quantity over time for
products in opportunities or orders. Product schedules can be either revenue schedules or quantity
schedules, depending on whether the product is sold by amount or by quantity. Product schedules
can be either standard or customizable, depending on whether they use predefined settings or
custom settings.
Line item schedules are records that represent each installment of revenue or quantity for a product
over time.
Line item schedules are created automatically when a product with a product schedule is added to an
opportunity line item or an order product.

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One limitation of product schedules is that line item schedules are unavailable in Process Builder and
Workflow. This means that administrators cannot use these tools to automate actions based on line
item schedules, such as sending email alerts, creating tasks, updating fields, or invoking flows.
References:
https://help.salesforce.com/s/articleView?id=sf.forecasts3_product_schedules.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.orders_line_item_schedules.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.product_schedule_considerations.htm&type=5

NO.9 Ursa Major Solar (UMS) wants to improve Its customers' ability to search for knowledge
articles. UMS has already created categories for articles.
Which two additional chances should be made to improve search capabilities?
Choose 2 answers
A. Configure Einstein Search for specific search terms.
B. Create synonyms for specific search terms.
C. Promote specific search terms for specific articles.
D. Configure Global Search for specific search terms.
Answer: B,C
Explanation
Knowledge is a feature that allows administrators to create, manage, and share articles that provide
information and solutions for common issues or questions. Knowledge articles can be searched by
users using keywords or phrases.
To improve its customers' ability to search for knowledge articles, UMS can use two options:
B) Create synonyms for specific search terms.
Synonyms are words or phrases that have the same or similar meanings, such as "TV" and
"television" or
"fix" and "repair". By creating synonyms for specific search terms, administrators can ensure that
customers can find relevant articles even if they use different words or spellings than the ones used
in the articles.
References:
https://help.salesforce.com/s/articleView?id=sf.knowledge_search_synonyms.htm&type=5 D)
Promote specific search terms for specific articles.
Promoted search terms are keywords or phrases that administrators can associate with specific
articles to boost their relevance and ranking in search results. By promoting specific search terms for
specific articles, administrators can ensure that customers can find the most helpful or popular
articles for their queries.
References:
https://help.salesforce.com/s/articleView?id=sf.knowledge_search_promotion.htm&type=5

NO.10 AW Computing wants to embed a report chart on the Account record page that shows the
value of closed sales for that account. The chart should be limited to users in the Sales Manager role
on the Account record pages.
how should this be accomplished?
A. Create a new page layout for the Sales Manager role.
B. Filter component visibility for the Account ID.
C. Create a new report and assign it to the component.

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D. Filter component visibility for the Sales Manager role.

Answer: B
Explanation
To embed a report chart on a record page, you need to use a lightning component that displays
report charts.
You can filter the component visibility by setting conditions based on record fields, user attributes, or
device type. In this case, you can filter the component visibility by matching the Account ID field on
the report chart with the Account ID field on the record page. This will ensure that only the relevant
data for that account is shown on the chart. References:
https://help.salesforce.com/s/articleView?id=sf.reports_embed_chart_lightning.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.app_builder_set_component_visibility.htm&type=5

NO.11 Cloud Kicks wants to force its users to set a value for a custom called Tier by answering a
series of questions.
What two functions should the administrator use to ensure that users cannot bypass answering these
questions in order to determine their Tier value.
Choose 2 answers
A. Set up a restriction rule on the field.
B. Set up a list view for the list of questions.
C. Make the field Read Only on the page layout.
D. Use a screen flow to ask the question.
Answer: C,D
Explanation
Making the field Read Only on the page layout prevents users from manually entering or editing the
field value on the record page. This ensures that users cannot bypass answering the questions in
order to determine their Tier value. Using a screen flow to ask the questions allows administrators to
create an interactive user interface that guides users through a series of screens based on their
inputs and logic. A screen flow can be used to ask questions and set the field value based on the
answers

NO.12 Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time,
Currently, they are switching between browser tabs, which is tedious and confusing. Support
managers put in a request for a better agent experience.
What should an administrator recommend?
A. Enable Subtab Record Browsing in the Setup menu.
B. Create a screen flow to pull all related opportunities onto one page.
C. Configure Split Lit Views.
D. Implement Service Console.
Answer: D
Explanation
Implement Service Console is what the administrator should recommend to support staff at Cloud
Kicks for a better agent experience. Service Console is a Salesforce app that provides a unified
interface for agents to manage multiple customer interactions and records at once. Service Console
can help agents work more efficiently and productively by providing features such as tabs, subtabs,
list views, related lists, highlights panel, interaction log, macros, keyboard shortcuts, and more

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NO.13 Northern Trail Outfitters requires the sales user to input a use case before moving the
opportunity stage to qualified. A consultant has reviewed the business requirement and ran a report
to check the state of data completion. When pulling a report for opportunities in the qualified stage
or beyond, it appears that only 30% of records have a use case filled out with varying text strings.
What should the administrator recommend?
A. Write a record-triggered flow that populates the Use Case field when an opportunity is closed.
B. Use a quick action with the Use Case field in the layout, and add it as a Lightning component.
C. Create a validation rule and add the Use Case field to the Stage Guidance in Path.
D. Make the Use Case field required on the master Opportunity layout.
Answer: C
Explanation
A validation rule and a stage guidance in Path are two features that can help ensure that users input
a use case before moving the opportunity stage to qualified.
A validation rule is a formula that validates the data entered by users and prevents records from
being saved if they do not meet certain criteria. In this case, a validation rule can be used to check if
the Use Case field is blank when the Stage field is changed to Qualified, and display an error message
if so.
A stage guidance in Path is a feature that displays helpful information or tips for each stage of a sales
process on an opportunity record page. In this case, adding the Use Case field to the stage guidance
in Path can remind users to fill out this field before moving to the next stage.

NO.14 Ursa Major Solar offers customers annual service contracts. Account owners should receive
an email renewal reminder l month before their customer's planned expiration date. The
administrator builds a flow to automate the process, which runs when a record is created, and tests
several possible scenarios.
What win occur if the expiration date is changed from January 1 of the next year to yesterday?
A. The flow is unable to run and a flow error message Is sent to the user who Initiates the flow.
B. The Interview is rescheduled based on the expiration date and sends the email on the last day of
the current month.
C. The resume event is recalculated and the email goes out to the account owner immediately.
D. The Interview resumes 1 month before the original expiration date and will send the email at that
rime.
Answer: C
Explanation
The resume event is recalculated and the email goes out to the account owner immediately because
the flow uses a scheduled path that evaluates the expiration date field every time it changes. When
the expiration date is changed to yesterday, the flow resumes immediately and executes the action
of sending the email

NO.15 An administrator would Like to know If any other administrators or delegated administrators
are using the Log In As a User feature.
Where the administrators should are using the Log in As a User feature.
A. Login History
B. Setup Audit Trail

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C. Connected App Usage

D. Grant Account Login Access
Answer: B
Explanation
The Setup Audit Trail is a tool that allows you to view and download a log of changes made in your
org's Setup area. The log shows up to 20 fields of information for each change, such as who made it,
when it was made, what type of change it was, and what values were changed. You can use the Setup
Audit Trail to track configuration changes directly in production and identify any unauthorized or
problematic changes. One of the changes that the Setup Audit Trail tracks is when a user grants login
access to another user. This means that you can use the Setup Audit Trail to see if any other
administrators or delegated administrators are using the Log In As a User feature. References:
https://help.salesforce.com/s/articleView?id=sf.monitorsetup.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.remoteaccess_granting_login_access.htm&type=5

NO.16 AW Computing has implemented the Contacts to Multiple Accounts functionality. Users
should be able to distinguish between contacts and related contacts.
What should the administrator do to configure the account page layout?
A. Display the contacts related list and add the related field.
B. Display the related contacts related list and add the direct field.
C. Display both the contacts and the related contacts related lists.
D. Display the related accounts related list on the page layout.
Answer: B
Explanation
Displaying the related contacts related list and adding the direct field will allow users to distinguish
between contacts and related contacts. The related contacts related list shows all contacts that are
related to an account, either directly or indirectly. The direct field indicates whether a contact is
directly associated with an account or not. By adding this field to the related list, users can easily see
which contacts are direct and which are not.
References:
https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts_direct_field.htm&type=
5

NO.17 The administrator at Cloud Kicks made new fields and page layout adjustments based on new
requirements from the service teem. The changes have been built In a sandbox and are ready to be
deployed Into production.
Whet should an administrator do before deploying the change set in production?
A. Make a new sandbox based on production to restore changes from.
B. Create the fields and update the page layouts In production.
C. Request a new sandbox based on the sandbox where the changes were made.
D. Push the change set to another sandbox to restore from.
Answer: D
Explanation
change sets are tools that allow administrators to move customizations from one Salesforce org to
another.

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However, change sets do not track dependencies or conflicts between components in different orgs,
so administrators need to manually verify that all required components are included in the change
set and that they do not overwrite existing customizations in the target org. To avoid losing changes
in production due to deploying an incomplete or incorrect change set, administrators should push the
change set to another sandbox first and test it there before deploying it to production. References:
https://help.salesforce.com/s/articleView?id=sf.changesets_considerations.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.changesets_best_practices.htm&type=5

NO.18 An administrator created and activated several record-triggered flows that are configured to
run before the record is saved on the same object.
What should the administrator consider about the order of execution for flows?
A. The last created date of the flow will determine the order.
B. The flows will execute in alphabetical order based on their names.
C. The order of flow execution is unpredictable.
D. The flow type will determine the order of execution.
Answer: C
Explanation
When you have multiple record-triggered flows that are configured to run before the record is saved
on the same object, the order of flow execution is unpredictable. This means that you cannot
guarantee which flow will run first or last, or how they will affect each other's field updates.
Therefore, you should avoid creating multiple before-save flows on the same object and instead
consolidate them into one flow if possible.
References:
https://help.salesforce.com/s/articleView?id=sf.flow_considerations_recordtriggered_before.htm&t
ype=5

NO.19 Cloud Kicks (CK) completed a project in a sandbox environment and wants to migrate the
changes to production. CK split the deployment into two distinct change sets. Change set 1 has new
custom objects and fields. Change set 2 has updated profiles and automation.
What should the administrator consider before deploying the change sets?
A. The Field-Level Security will not be deployed with the profiles in change set 2.
B. Both change sets must be deployed simultaneously.
C. Change set 2 needs to be deployed first.
D. Automations need to be deployed in the same change set in order to be activated.
Answer: A
Explanation
When deploying profiles using change sets, the field-level security settings are not included unless
the fields themselves are also part of the change set. Therefore, the administrator should consider
adding the new custom fields to change set 2 along with the profiles, or manually adjust the field-
level security after deployment.
References:
https://help.salesforce.com/articleView?id=changesets_about_components.htm&type=5

NO.20 AW Computing it running a special bundle deal on monitors and keyboards. Normally,
discounts need VP approval, but this special bundle is pre-approved.

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What should the administrator recommend for these requirements?

A. Implement CPQ.
B. Remove the approval process.
C. Enable Subscriptions.
D. Create a separate price book.
Answer: D
Explanation
A price book is a list of products and their prices for a specific segment of customers or market. By
creating a separate price book for the special bundle deal on monitors and keyboards, AW Computing
can offer different prices for these products without affecting their standard prices or requiring VP
approval. The price book can also specify which products are included in the bundle and which are
not. References:
https://help.salesforce.com/s/articleView?id=sf.products_pricebooks_def.htm&type=5

NO.21 The administrator at Universal Containers recently rolled out Email-to-Case functionality.
Even though a new record type was created and specified in the Email-to-Case settings, all incoming
cases are receiving a different record type.
What is likely causing the record type discrepancy?
A. The Automated Case User needs permissions to the new record type.
B. The new Case Owner needs permissions to the new record type.
C. A Case assignment rule is preventing the record type from being updated.
D. A validation rule is preventing the record type from being updated.
Answer: A

NO.22 As part of their yearly audit, the compliance team at Cloud Kicks would like to track when a
user's profile has been changed and who changed the data.
What should the administrator review to meet this requirement?
A. Historical Trending
B. Setup Audit Trail
C. Analytic Snapshot
D. Field History Tracking
Answer: B
Explanation
The Setup Audit Trail is a tool that allows you to view and download a log of changes made in your
org's Setup area. The log shows up to 20 fields of information for each change, such as who made it,
when it was made, what type of change it was, and what values were changed. You can use the Setup
Audit Trail to track configuration changes directly in production and identify any unauthorized or
problematic changes. One of the changes that the Setup Audit Trail tracks is when a user's profile is
changed and who changed it. This means that you can use the Setup Audit Trail to see when a user's
profile has been changed and who changed the data. References:
https://help.salesforce.com/s/articleView?id=sf.monitorsetup.htm&type=5

NO.23 The administrator at Cloud Kicks built a flow in a sandbox. After testing and validating the
flow, the administrator plant to promote the flow to the production environment with a change set.
Which three considerations should the administrator be aware of when moving flows with a change

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sat?
Choose 3 answers
A. All flow dependencies are automatically added to the change set.
B. Flows ere automatically activated upon deployment.
C. Flow allows only one version of the flow when deployed with a change sat.
D. Flows deployed are inactive and need to be manually activated.
E. Deploying or redeploying a flow with change sets creates a version of the flow in the destination
org.
Answer: A,D,E
Explanation
Flows deployed with change sets are inactive by default and need to be manually activated in the
destination org before they can run. Deploying or redeploying a flow with change sets creates a new
version of the flow in the destination org, which preserves the previous versions and allows for
rollback if needed. All flow dependencies, such as custom fields, objects, or variables, are
automatically added to the change set when a flow is added

NO.24 On the Planet custom object, Ursa Major Solar's sales director wants only certain action
buttons to appear depending on if a given planet is defined as gaseous.
Which Lightning component should the administrator define dynamic action buttons?
A. Highlights Panel
B. Related Lists
C. Record Detail
D. Activities
Answer: A
Explanation
The Highlights Panel is a Lightning component that displays key information about a record at the top
of the page. You can customize the Highlights Panel to show different actions based on the record
type or other criteria. In this case, you can define dynamic action buttons for the Planet object that
appear only if the gaseous field is true or false. This way, you can show different actions for different
types of planets.
References:
https://help.salesforce.com/s/articleView?id=sf.lex_page_layouts_highlights_panel.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.dynamic_actions_considerations.htm&type=5

NO.25 A user is getting an error when attempting to merge two accounts. The administrator checks
the profile to see the user has Read/Write permission on Accounts and is the owner of both records.
What is preventing the user from completing the merge?
A. The user is assigned to the wrong territory.
B. Only administrators have permission to merge records.
C. The Delete permission is missing on the user for Accounts.
D. The Account matching rules are not set.
Answer: C
Explanation
The Delete permission is missing on the user for Accounts is what is preventing the user from

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completing the merge. Merging accounts is a way to combine up to three duplicate accounts into one
master record and update the related records accordingly. Merging accounts requires the Delete
permission on accounts because merging accounts involves deleting the duplicate records and
keeping only the master record.

NO.26 Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts.
Currently, they each have their own custom profile. The organization-wide defaults are set to Private
and a sharing rule share access to Accounts to the sales and service teams based on criteria.
What should the administrator do to allow the service and sales Manager to sec all Accounts?
A. Set the organization-wide default for Accounts to Public Read Only.
B. Move the Service and Sales Managers higher in the role hierarchy.
C. Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.
D. Configure a custom profile for each manager that gives them view All on Accounts.
Answer: C
Explanation
A permission set is a collection of settings and permissions that can extend users' functional access
without changing their profiles. By creating a permission set with view All on Accounts and assigning
it to the service and sales managers, an administrator can grant them access to all account records in
their org without modifying their existing profiles. References:
https://help.salesforce.com/s/articleView?id=sf.users_permissionsets.htm&type=5

NO.27 The distributors at Cloud Kicks are eligible for support based on a specific service contract-
How should the administrator show this in Salesforce?
A. Use entitlement management.
B. Turn on Service Cloud.
C. Build a new custom object.
D. Add a service contract to the record.
Answer: A
Explanation
Entitlement management lets you create and maintain service contracts that specify the support
terms for each account. You can use entitlement processes to automatically apply the correct service
contract to a case based on criteria you define. References:
https://trailhead.salesforce.com/en/content/learn/modules/entitlements/entitlements_overview

NO.28 The Service team at Cloud Kicks needs a way to show the current status from the Account on
the Case. This value should be on the page and is used in validation rules.
What should the administrator recommend to solve this?
A. Make a Rollup Summary.
B. Add a lookup field to Account.
C. Create a cross-object formula.
D. Use a picklist field.
Answer: C
Explanation
A cross-object formula is a formula that references fields from related objects. The administrator can
create a cross-object formula field on the Case object that displays the current status from the

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Account. This field can be used in validation rules and other processes. References:
https://help.salesforce.com/s/articleView?id=sf.tips_on_building_formulas_cross_object_formulas.h
tm&type=5

NO.29 Cloud Kicks tracks project details in a custom Project object. Project Milestones are tracked in
a second custom object, with a reference to the parent Project record. Users need to automatically
create a standard set of related Project Milestones when a Project record is created.
What is the recommended automation solution?
A. Scheduled flow
B. After-save autolaunched flow
C. Field Service flow
D. Before-save autolaunched flow
Answer: B
Explanation
An after-save autolaunched flow is a type of flow that runs in the background when a record is saved
and performs actions based on the record data or changes. An after-save autolaunched flow does not
require user input or interaction and can be triggered by a record-triggered flow element or by an
Apex trigger. In this case, you can create an after-save autolaunched flow that runs when a Project
record is created and creates a standard set of related Project Milestone records based on predefined
values or variables. References:
https://help.salesforce.com/s/articleView?id=sf.flow_trigger_types.htm&type=5 https://help.sales

NO.30 An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in
order to have quicker exports.
Which three recommendations should the administrator make?
Choose 3 answers
A. Unselect the recycle bin in the object export option.
B. Reduce the amount of objects per export.
C. Request a backup file every 5 days.
D. Keep deleted record counts to a minimum.
E. Deselect 'Include images, documents, and attachments' in the export.
Answer: B,D,E
Explanation
Three recommendations that the administrator can make to reduce the file size of full data exports
are:
Reduce the amount of objects per export. By selecting only the objects that are necessary for the
backup and excluding the ones that are not, you can reduce the number of files and records that are
exported and decrease the file size.
Deselect 'Include images, documents, and attachments' in the export. By unchecking this option, you
can exclude the files that are stored in Salesforce as images, documents, or attachments from the
export.
These files can take up a lot of space and increase the file size significantly.
Keep deleted record counts to a minimum. By emptying the recycle bin regularly or using hard delete
options, you can reduce the number of deleted records that are included in the export. Deleted
records are still counted as part of the export limit and can increase the file size.

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The other two options are incorrect because:

Requesting a backup file every 5 days does not reduce the file size of each export. It only increases
the frequency of exports and may cause more storage issues.
Unselecting the recycle bin in the object export option does not reduce the file size of full data
exports.
It only applies to individual object exports and not to weekly or monthly exports.
References: https://help.salesforce.com/s/articleView?id=sf.data_export.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_exportdata.htm&type=5

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