II Sem Executive-1
II Sem Executive-1
II Sem Executive-1
(Executive)
Subject Code Name of Subject Nature Credit
MBA 211 Marketing Management DCC 3
MBA 212 Production & Operations Management DCC 4
MBA 213 Financial Management DCC 4
MBA 214 Research Methodology DCC 4
Management Information
MBA 215 AECC 3
System & Decision Support System
MBA 216 Human Resource Management DCC 3
AECC 3
MBA -217-B Organizational Change and Development
MBA 218 Business Practice-II SEM 2
MBA 219-A MOOCs Elective-II GEC 2
Total Credits 28
Marketing Management
Course Code: MBA-211 Program: MBA (Dual)
Semester: II Year: I
L 3 T 0 P 0 C 3 April 2023
Objectives:
(1).To understand the concepts of marketing management
(2).To learn about marketing process for different types of products and services
(3).To understand the tools used by marketing managers in decision situations
(4).To understand the marketing environment
Section – A
Unit I
Marketing: Concepts and orientations, Marketing Functions, Marketing in modern context,
Marketing Planning & Marketing Process, Marketing Mix, Marketing Environment, Introduction
of Social Media Marketing.
Unit II
Marketing Information System: Concept and Components. Consumer Behavior: Buying Models,
buying process, Factors influencing consumer buying behavior. Marketing Research: Concept,
Process, Scope and Significance.
Unit III
Unit IV
Channel Decisions: Nature and types of Marketing Channels, Channel Design and Channel
Management Decisions, Retailing, Promotion Decisions: Communication process, Promotion Mix,
Advertising, Sales Promotion, Public Relations, Personnel selling.
Section – B
Case study: Sufficient number of case should be discussed.
Outcomes:
1. Students will demonstrate strong conceptual knowledge in the functional area of marketing
management.
2. Students will demonstrate effective understanding of relevant functional areas of marketing
management and its application.
3. Students will demonstrate analytical skills in identification and resolution of problems
pertaining to marketing management.
Recommended Books:
Section – A
Unit – I
Theory: Production & Operations Management-Introduction, Nature and Scope, Duties &
Responsibilities of Production Managers. Operation Strategy and Facility Location: Importance,
factors & steps.
Practical Problems: Transportation and Assignment Problems.
Unit – II
Theory: Process Planning, Types of Manufacturing Systems & Layouts, Layout Planning, Materials
Management -An Overview, Material Handling-Principals - Equipments, Production Planning And
Control -In Mass, Batch & Job Production Systems. Inventory Control Techniques, JIT.
Practical Problems: Line Balancing-Problems, Economic Batch Quantity, Inventory Control: EOQ
Models-Price Break, Batch, Shortage
Unit – III
Theory: An Overview of Capacity Planning, Aggregate Planning, Work Study, Method Study, Work
Measurement, Work Environment-Industrial Safety. Concept of Total Quality (TQ). International
Quality Certifications and Other Standards.
Practical Problems: Statistical Quality Control: For Variables and Attributes.
Unit – IV
Theory: ERP and Business Process Engineering Maintenance Management. Computer Aided
Manufacturing (CAM), Artificial Intelligence & Expert Systems.
Section – B
Note: In the Examination minimum 50% weightage for Numerical or application oriented problems.
Recommended Books:
1. Production & Operations Management by Chunawala & Patel, Himalaya Pub. House
2. Production & Operations Management by K Aswathappa, Himalaya Pub. House
3. Production & Operations Management by S N Chary, Tata McGraw Hill
4. Modern Production & Operations Management by Buffa&Sarin, Jhon Wiley
Section A
UNIT-I
UNIT-II
Risk and Return: Meaning and types, Management Techniques: Standard deviation, Range, COV,
Beta Estimation, CAPM Model.
Working Capital: Working Capital Estimation, (Balance sheet & operating cycle method), Working
Capital Finance
UNIT-III
Cost of Capital: Meaning, Importance and types, weighted average cost of capital.
Capital Budgeting: Meaning and nature of Capital Budgeting, Capital Budgeting process, Discounted
and Traditional Methods.
UNIT-IV
Financing Decisions: Concept of Operating and Financial Leverage, Capital Structure: Introduction,
Net Income Approach, NOI Approach, Traditional Approach, Dividend policy various models.
Corporate Restructuring: Areas of restructuring, Financial Reconstruction, Techniques; Mergers,
Takeovers, Joint Ventures, Demergers and Reverse Merger.
Outcomes:
Suggested Books:
Advanced Financial Management: Kohok, M. A., Everest Publishing House
Cases & Problems on Financial Management: Rao, A. P., Everest Publishing House
Financial Management: Inamdar, S. M. Everest Publishing House
Financial Management: Kishore, R. M. Taxman Allied Service
Financial Management & Policy: Global Perspective: Srivastava, R. M. Himalaya
Financial Management Using Excel Spreadsheet: Bodhanwala, R. J. Taxman Allied Service
Financial Management: Conceptual Approach: Kulkarni, P. V/ Satyaprasad, B. G. Himalaya
Section - A
Unit-I
Research - meaning, scope, significance and Types. Characteristics of good research, Research
Process, Formulation of research Problem, Types of Research Design: Exploratory, Descriptive,
Diagnostic and Experimentation.
Unit-II
Data: Primary and Secondary Data. Data Collection Methods - Observations, Interview, Schedule,
Questionnaire and Panel Research. Qualitative and Motivational Research Techniques. Measurement
& Scaling Techniques, Sampling: Meaning, Types of Sampling - Probability and Non Probability
Sampling Techniques, Errors in Sampling, Concept of measurement – Reliability & Validity tools,
Data Analysis: Editing, Coding, Classification, Tabulation, Analysis, & Interpretation.
Unit-III
Analysis of Variance: Standard Deviation, coefficient of variance – Correlation and Regression
Hypothesis: Meaning, Types, Characteristics, Sources, Formulation of Hypothesis, Errors in
Hypothesis Testing. Parametric and Nonparametric test: T-test, Z-test, Chi-square, F-test, U-Test,
Rank-Sum Test, Run test, K-W test.
Unit-IV
Report Writing: Writing Research Report, Presentation, Bibliography and References. Introduction
to Use of Computers Software like SPSS/ Systat for T-test, Z-test, Chi-square and ANOVA.
Section A
Unit-I
Unit-II
Types of Information System: Transaction Processing System (TPS), office Automation System
(OAS), Knowledge Management System (KMS), Management Information System (MIS), decision
support systems (DSS), Executive Support System (ESS), Expert System (ES).
Concept of System: types of Systems, close system and open system, system development process,
models of system development (waterfall, iterative, prototype, spiral & agile).
Unit-III
Introduction of Enterprise Resource Planning (ERP): Enterprise Info System, Evolution of EIS,
Enterprise Resource Planning System, ERP - The Enterprise Solution, Advantage & Disadvantage of
ERP, Introduction to E-Business – E-Procurement, E-CRM, Customer Relationship Management
System (CRM), Supply Chain Management System (SCM), E-Commerce, M-Commerce.
Unit-IV
Introduction to Business Analytics: Business Intelligence, BI Tools, Data Mining, Data Mining
Methods, Modelling, Clustering, Decision Tree, Neural Network, Impact of Business Intelligence on
Organization Performance, Information System for Business Effectiveness, Role of CIO, Challenges
of CIO.
Outcomes:
Recommended Books:
(1) Management Information System (Managing The Digital Firm) by Laudon & Laudon,
Pearson Education
(2) Management Information System by Jaiswal & Mittal, Oxford University Press
(3) Management Information System by D P Goyal, Mc Millan
(4) Management Information System by C S V Murthy, Himalaya Publishing
Section A
Unit-I
HRM: Concept, Definition, Characteristics, Objectives, Functions, Importance.
Human Resource Planning: Concept, Definition, Characteristics, Objectives, Importance.
Job Design: Concept, Objectives, Importance.
Job Analysis: Meaning, Definition, Characteristics, Application of Job Analysis, Concept of Job
Enlargement, Job Enrichment and Job Rotation.
Unit-II
Unit-III
Unit-IV
Career Planning: Concept, Characteristics, Objectives, Importance, Process.
Grievance Handling: Concept, Importance, Causes, Methods of Knowing Grievance, Procedure,
Principles of Handling Grievance.
Outcomes:
1. The course facilitates an insight into the effective management of employees and the
emerging horizons of HRM.
2. To understand the integrated perspectives of HRM and the role of HRM in effective business
administration.
3. To understand the tactics of manpower planning, job analysis, recruitment and forecast the
human resource requirements.
4. To understand job-based compensation scheme and performance management system and
appraisals.
Recommended Books:
Section – A
Unit – I
Unit – II
Organizational Culture and Change: Corporate culture, Organizational culture and dealing with
change, Systematic Approach to making change, Effective change management, Systematic
Approach, Skills for leaders to change.
Unit – III
Unit – IV
Section B
Recommended Books:
1. Organizational Change and Development by Kaviata Singh, Excel Book
2. Organizational Developmentby French, Bell & Vohra, Pearson Education
3. Organizational Change by Burke, Sage Publication
4. Organizational Change by Grieves, Oxford University Press
Case Study: 2 Cases 20 Marks each (10 Marks Oral Presentation + 10 Marks Written) = 40 Marks
Two cases prescribed in the curriculum shall have to be analyzed by each student,
wherein heshall have to give an oral presentation and shall also have to submit the written
analysis.
Seminar on Contemporary Issue: (10 Marks Oral + 10 Marks Written) =20 Marks
One contemporary issues concerning with Indian Corporate sector like, merger & acquisition,
current economic issues, global interface, stock market developments, new HR initiatives,
recent trends in marketing trends etc, to the students. The student will prepare seminar
under guidance of faculty members to be allotted by the Director/Principal of the institute.
The student will submit written report and make an oral presentation before a panel of
internal examiner.
Recommended Books:
Massive Online Open Courses are available for the wholistic development of the students.
The student has to select the courses of his/her choice from the list of courses approved by
the Dean in consultation with Head of the Departments for the semester. The list will
contain the courses pertaining to the area of management and notified before
commencement of each semester. While selecting the course/Courses the student has to
select the credit equal to or more than prescribed in the syllabus for the MOOCs in that
semester. The student has to provide the information of the MOOCs opted in registration
form for the semester.
Broad Areas for MOOCs are Accountancy, Analytics and Decision Sciences, Banking
and Insurance, Business Administration, Commerce, Computer Applications, Economics
& Social Sciences, Entrepreneurship, Finance, HRM and Organizational Behaviour,
Information Systems, Management Communication, Management Studies, Marketing,
Production and Operations, Public Policy, Strategy and Taxation etc.