PRELIMINARY EXAM REVIEWER IN THE PROCESS OF COMMUNICATION:
ORAL COMMUNICATION IN CONTEXT
1. Sender – The person who is sharing or transmitting the idea. Strategies and techniques to resolve SENDER’S FOUR PRIMARY ROLES: misunderstanding and avoid confusion: Initiating the message Simplify and Clarify Expressing intent Provide additional context/details Transmitting Information Stay focused and be straightforward Ensuring clarity Ask or Give Feedback Use Supporting Materials 2. Receiver – The person or a group of Use appropriate non-verbal cues people who receives the transmitted Use appropriate language idea. Use appropriate tone Use effective delivery RECEIVER’S SIX KEY PURPOSE: Receiving and Perceiving Communication – is the process of exchanging Understanding messages or information of two or more people, Active Listening or group. Interpreting Messages Providing Feedback Communication drives us to: Retaining Information Build peaceful community 3. Encoding – The sender has to develop an Shape our identities idea clearly and translate it into Have empathy meaningful symbols and representations Foster feeling of understanding and to the other person. belongingness
4. Messages – It carries the meaning the
sender wishes to convey. THREE NATURE OF COMMUNICATION:
1. Communication is a process. It is active 5. Channel – The medium or the means,
and cyclical. such as personal or non-personal, verbal or non-verbal, in which the encoded 2. Communication occurs between two or message is conveyed. more people (Sender and Receiver). It is interactive. 6. Decoding – The process of interpreting the encoded message of the speaker by 3. Communication can be expressed the receiver. through written or spoken words, action (nonverbal), or both spoken words and 7. Feedback – The sending back of nonverbal actions at the same time. It is messages and replies. symbolic. TWO TYPES OF FEEDBACK:
Positive Feedback – (when
message is clear) usually compliments or praises.
Negative Feedback – (suggests
that there is problem) examples are asking for asking clarifications, expressing confusion, and offering corrective suggestions.
8. Noise – The hinder or problem that
disrupts or interfere the transmission or understanding the between the sender and the receiver.