CSA Installation Guide

Civil Survey Applications | Software Installation Guide
Table of Contents
Introduction..................................................................................................................................... 3
Installation and Licensing Preparation.......................................................................................... 4
Customer Portal | Obtaining a License Key................................................................................................... 4
Software Download............................................................................................................................................ 4
Minimum System Requirements......................................................................................................................4
Frequently Asked Questions............................................................................................................................. 5
Standalone Licensing | Instructions................................................................................................7
Standalone Licences | Overview...................................................................................................................... 8
Standalone Licenses | Installation....................................................................................................................8
Standalone Licenses | Offline Activation....................................................................................................... 11
Standalone Licenses | Deactivating................................................................................................................16
Network Licensing | Instructions.................................................................................................. 17
Network Licences | Overview......................................................................................................................... 18
Network Licenses | Server Installation..........................................................................................................19
Network Licenses | Client Installation...........................................................................................................23
Network Licenses | License Manager........................................................................................................... 26
Networking Licenses | Installing Multiple Products..................................................................................28
Network License | Deactivating & Moving..................................................................................................28
Troubleshooting............................................................................................................................. 31
Version 2025 (Revision A) Page 2

Introduction
Welcome to the 2025 Installation and Licensing Guide for Civil Survey Applications products. This
Installation Guide provides instructions for licensing V25 Civil Survey Applications (such as Civil Site
Design V25 and Stringer V25).
This installation guide will cover each of the following main License Types:
● Standalone (Single User / Computer-Bound)

● Network (On-Premise Network / AKA Floating)
Civil Site Design Plus
Civil Site Design Plus comes complete with a CAD engine (built on the AutoCAD OEM) and full Civil
Site Design and Stringer Topo functionality. If you are licensing Civil Site Design Plus, there is an
alternate licensing method covered in the Civil Site Design Plus | Installation and Licensing
Instructions document.
Running an older version?
If you have Civil Site Design or Stringer V24 (or earlier version installed) please refer to the previous
licensing guides which cover licensing and activation of those versions. For V24 keys and earlier
please visit our previous customer portal via this link: https://customers.civilsurveyapplications.com/

Installation and Licensing Preparation
Customer Portal | Obtaining a License Key
When you purchase a Civil Survey Applications product such as Civil Site Design, Stringer Topo,
Corridor EZ etc, you will be issued with a License Key – this is a unique identification of your
product purchase. A valid License Key is required in order to authorise your software and obtain a
License.
A person at your organisation will be assigned as the Primary Contact and will be given access to
the new Civil Survey Applications Customer Portal. This is an online portal providing customer
access to License Key/s, enabling/disabling user access.
The new Civil Survey Applications Customer Portal can be accessed from this link:
https://licensinginfo.civilsurveyapplications.com/
If you are unsure of the person/s in your organisation with access to the Civil Survey Applications
Customer Centre, please email us at [email protected] or call (Australia)
1300 254 004 or (International) +61 3 9544 5250
Software Download
Using your User Login for access, you can download the latest version of the software from the new
Civil Survey Applications Customer Portal: https://licensinginfo.civilsurveyapplications.com/
For more information about how to register your account and portal access please visit this article:
If you do not see a V25 product for download please contact

[email protected] for assistance.
Minimum System Requirements
Typically, meeting the minimum specifications for the CAD product (ie. AutoCAD) will meet all
system requirements for the software.
Computer/Hardware Requirements (64x Bit Computers):

● Microsoft® Windows®
○ 7 SP1 with Update KB4019990 (64-bit only),
○ 8.1 with Update KB2919355 (64-bit only)
○ 10 (64-bit only) (version 1803 or higher)
○ 11 (64-bit only)

● 2.5–2.9 GHz or faster processor (Recommended: 3+ GHz or faster processor)

● 16 GB RAM
● 2Gb disk space for installation
● 1920 x 1080 with true colour recommended; multiple monitors are supported
● For AutoCAD 2024/Civil3D/BricsCAD and earlier .NET Framework Version 4.8
● For AutoCAD/Civil 3D 2025 .NET 8
Network licence Server

● Windows 10 or later operating system.
● 200Mb disk space for installation
● NET Framework Version 4
User Requirements
There are some user permission requirements for installation and licensing of CSA products – these
relate to full read/write permissions to particular folders on the local workstation.
Check out this Knowledgebase article for full details on the folders and files users require full
permissions to access.
Frequently Asked Questions
● Does Corridor EZ V25 have Network Licensing Capabilities

○ Corridor EZ is offered as a Standalone installation only.
● Does Stringer Topo V25 have Network Licensing Capabilities

Stringer Topo V25 has full network licensing capabilities.
● Do I need local Admin access during installation?

○ It is strongly recommended during installation and licensing.
○ You would need to open full read/write access to a number of directories and
subdirectories.
● What permissions do I need to run the software and license?

See this knowledgebase article
● Can I run the software on a 32bit (x86) machine?

No, CSA product versions prior to V16 (for the 2015 Autodesk platforms) were the last to
support 32 bit machines.
● Network or standalone?
Usually this is described in the information/email you received with your License Key. The
License Key is issued to the Subscription Manager at your organisation and can also be

found in the new Civil Survey Applications Customer Portal:

■ No License Key?
● Contact Civil Survey Applications on 1300 254 004 (Australia only)
or your local reseller (international) or
● Submit a Support Request
■ Still unsure if Network or Standalone?
● Try the License key as a standalone: it will license if it is a
Standalone, otherwise it will inform you that the number is for a
Network.
● How do I know if I have the latest version of the Software installed?

○ Click on the License Activation command available from the menu/ribbon of the
installed application to check the License Version. If it says 2025, then you have
installed the latest version.
○ You can download the latest software updates and Network License Manager here
● What happens if I encounter any problems?

○ Please see the Troubleshooting guide at the end of the document – this also
describes the process for getting in contact with us so we can help you resolve any
issues.
○ Still stuck? Submit a Support Request and we will contact you to assist.

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Standalone Licensing | Instructions

The following applications can be installed with the Standalone installation instructions:
● Civil Site Design

● Corridor EZ
● Stringer Topo
● Site Leveller
● Stringer Aspec

Standalone Licences | Overview
Standalone License types include Perpetual/Maintenance, Rental/Subscription, Evaluation,

Home-use and Student licenses.
For Standalone Licensing, activating a license will lock the license to the machine it is activated on.
Deactivation will remove the license from the computer and return it to the license pool for
activation on another computer.
Licenses are stored in an encrypted file with the ‘.txt’ extension. They are stored in the following
locations:
● Civil Site Design: C:\ProgramData\Civil Site Design

● Corridor EZ: C:\ProgramData\Corridor EZ
● Stringer Topo: C:\ProgramData\Stringer
● Stringer ASpec: C:\ProgramData\Stringer ASPEC
Standalone Licenses | Installation
Step 1 | Software Installation
1. Ensure your CAD application is closed.
2. Run/Start the Software Installation .exe file

a. This installs both the software and the license manager on the computer.
3. After installation of the software, start your platform CAD application and note that
additional menus/toolbars/ribbons are installed for your installed Civil Survey Applications
software.
Note: Running any command from the added ribbon will trigger the License Activation form.
Step 2 | Licensing and Activation
Installations of Civil Survey Applications Software can be activated from inside the CAD environment
(known as Online License Activation).
Note: You will need to have an internet connection to complete Online License Activation. If you
can’t obtain an internet connection, please see the Standalone Offline License Activation section
below.

Online License Activation
1. To begin the activation process run any of the product commands, or click on the Licence
Manager icon . This will open the CSA License Manager
Note: Network License activation is not covered in this section – see the Network Installation
Guide below for network license instructions.
Evaluation of the Software
1. To begin your free evaluation period of 30 days, please click Evaluate Product.
2. Select the product that you wish to evaluate
Note: Once the 30 day Evaluation Period has expired, you will be required to Enter a License Key or
Use a Network License to continue using the Civil Survey Applications Software.
Standalone/Home Use/Student License Activation
1. To activate your Standalone License, click the Activate License button on the CSA
License Manager form.
2. The following form will display:

3. Paste your License Key in the Activation Code field

a. Press the Verify License Button. License Details will display for the product
b. Press The Activate License button on the right
Following successful activation, the CSA License Manager will display your activated product. The
Product Status will be set to licensed.
Note: For time limited licenses (eg: Subscription/Student and Home Use) the License Status will
display the license expiry date.
License Activation Unsuccessful?
If you receive the error message ‘Unable to connect to Authentication Server’ when you attempt to
license:
● Check if you are connected to the internet. You are not connected, connect to the internet
and try again, or

● Proceed to the Standalone Licenses | Offline Activation section below.
Standalone Licenses | Offline Activation
This is only required if sufficient internet connectivity/access cannot be obtained for the computer on
which the software is installed.
Step 1 | Retrieving your Computer Identifier
1. Firstly, follow the normal steps for Standalone activation (Online License Activation
section above).
2. If activation cannot be achieved online, a message will appear along the bottom advising
that no internet connection was detected. The Activate License button will now say
Offline Activation.
3. Clicking Offline Activation will bring up the following screen to allow you to select the
product you wish to activate offline.

4. The following screen will appear for your chosen product.
5. Click Activate your license
The Computer Identifier will be pre-filled with your in the following format:
<computer name>|<FirstVolumeSerialNumber>
6. Copy/take note of the Pre-filled Computer Identifier field

Step 2 | Generating your Computer Key
1. You will need to access a computer with internet connection
2. Go to https://licensinginfo.civilsurveyapplications.com/
Note: Important information about accessing the customer portal is available on this page
3. Click Access Customer Portal or visit https://portal.civilsurveyapplications.com.au/
4. Login to your Account
5. Find and select your key in the list of licenses. Then click Activate from the top menu on the
left hand side. The following Screen will appear:
6.
7. Select the product from the drop down menu
8. Click Enter, and consent to the privacy policy.

Note: You do not have to generate a licence file.

9. This will generate a computer key for the given licence key and computer identifier
combination.
10. Copy/Take Note of both the Activation Key & Computer Key
Step 3 | Activating your License
1. Return to the offline computer

2. Enter the Activation Key in the Activation Key field
Enter the Computer Key in the Computer Key field

3. Click the Activate button
4. Click Finish once your license has been activated

5. Once your license has been activated and you have closed the offline licensing wizard the
CSA license manager will reload and display the product and any relevant information.

Standalone Licenses | Deactivating
You can deactivate your standalone license (License Key) from one computer in order to re-activate
on a new computer using that same License Key (limited to 3 times every 30 days). To return the
license:
Step 1 | Access Licence Activation form
To return the license, open the CSA License Manager form.
Step 2 | License Authentication from a Remote Computer
Activated products will display a Deactivate License button to enable deactivation of the product.
Click the Deactivate License button.
Step 3 | Confirm Licence return
Click Yes to deactivate the licence from the computer.
Step 4 | Re-Activate License on new Computer
Activate the Product on the new computer using the same License Key, and following the
Standalone Licensing Instructions above.

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Network Licensing | Instructions

The following applications can be installed with the Network installation instructions:
● Civil Site Design

● Stringer Topo
● Site Leveller
● Stringer ASpec

Network Licences | Overview
Network licenses are stored centrally on a license server and are administered by the Civil Survey
Applications Network Manager. The Network License Manager will hold and distribute licenses
to client machines across your network.
Civil Survey Applications Network Manager
The Civil Survey Applications Network Manager employs the QLM License Management System.
Note: This is separate software to the Autodesk Network License Manager or BricsCAD license
manager.
The Network License manager can be downloaded from here:
https://downloads.civilsurveysolutions.com/licensing/CSANetworkManager.exe
The Civil Survey Applications Network Manager is managed via a small utility program that has
a shortcut placed onto the desktop during installation. The shortcut is named CSA Network
Manager
By default the network Manager is stored in the following location:
● C:\Program Files (x86)\CSS\CSA Network Manager

Network Licenses | Server Installation
Network licenses are administered via a Network License file located on the server/shared drive.
The Network License File stores the license and user details in an XML format (the file has extension
.xml)
It is important that all computers accessing the network have full read/write access to this Network
License file.
Step 1 | Network License Manager Installation
1. Install the Civil Survey Applications Network Manager on the server computer.
2. Run/Start the downloaded installation file. Once the installation starts you will be prompted
to confirm the installation location. Accept the default location and click Next.
A confirmation dialog will display once the installation is complete. Click Finish.
Step 2 | Opening the CSA Network Manager
Now that the Network License Manager has been installed onto your server, it is time to activate
your license(s).
Note: Internet connection is required to complete network license activation. The XML file gets
encrypted and stored on the server. Once your license has been activated, you do not need to have
internet access.
1. Right click the CSS Network Manager desktop shortcut and click Run as administrator

The following form will display:
Note: If you are running the CSA Network Manager on the same machine that will run the
software, tick on this checkbox to ensure correct check-in and check-out of licenses:
2. Select the Activate/Deactivate Network License button for the Product/s you have
purchased
3. The following form will appear for your selected Product. Note: The On Premise License
button must remain ticked on.

Step 3 | Activating the Network License
1. Select the Activate your License button
2. The following form will appear
3. Select the 3-dot Button (...) or paste in the UNC path to specify the location where you
would like to install your Network License File. The Network License file (.xml) will be
installed to this location
Important: Ensure you choose a location which end users have read and write access
to. Manually relocating the Network License File after creation will break activation.
4. Once you have the location specified, click on the Register button. This will set the
Network License File location and the following message will appear:
5. Click Next to proceed to Activating the Network License File. The following form will
appear. Select the Activate Online button

6. The following form will appear. Enter your Network License Key and select the Activate
button.
7. Once activated a green tick will appear confirming activation. If you have a subscription
based license, it will list the expiry date for you here as well.

8. Click Finish, you have now installed your Network License.
Network Licenses | Client Installation
Important: The product software must be installed on each workstation being connected to
the network license.
Step 1 | Software Installation on the Workstation
1. Ensure your CAD application is closed.
2. Run/Start the Software Installation .exe file
3. After installation of the software, start your platform CAD application and note that
additional menus/toolbars/ribbons are installed for your installed Civil Survey Applications
software.
Note: Running any command from the added ribbon will trigger the License Activation form.
Step 2 | Network License Connection
1. To begin the Network Connection process run any of the product commands, or click on
the CSA Licence Manager Icon . This will open the CSA License Manager.
2. Click the Activate License button. The following form will display:

3. Click the Set on Premise Path button. The following form will display:
4. Select the relevant Product from the dropdown.
5. Click on the Set Path button to navigate to the location of the Network License File
(.XML file), or type the UNC Path to the file in the Path to XML File field.
Note: The file path was set in Network License Activation section of this document. If
unsure of the path, consult with your organisation’s system administrator.
6. Click on Verify Server. The following notification should appear:
7. Click OK. The CSA License Manager will now show your product with the Status
Licenced. The client workstation is now accessing the license manager on the server.

Network Licenses | Check In / Check Out
The license for the Product will be automatically ‘Checked Out’ on the computer for use. Checking
out a license will reduce the available licenses in the Network License file by one.
The Check In button on the CSA License Manager can be used to return the license from the
computer back to the network license and increment the available license count by one.
When you close your CAD application your network license will be checked in. This returns your
license to the licence pool for other users on your network to check out a license.
If CAD crashes or your computer crashes, your computer will not check in the license. To return the
license and continue operation of the software, restart CAD and reopen the CSA License Manager,
or run a software product command.
In case of a total hardware malfunction, contact your CAD Manager/IT Administrator to manually
return the license ( as described in the Network License User Manager section, below).

Network Licenses | License Manager
The CSA Network License Manager allows you to view what computers have a current network
licence in use and manually release licenses from end users’ computers
Viewing Current Usage From the CSA License Manager
1. Click on the icon in from the CSA License Manager

2. The following information will appear
View Current Devices & Releasing Licenses From User Computers
1. From the CSA License Manager click View Current Users. The following screen will
appear.

2. If license/s is/are in use they will be displayed as below.
Note: The offline column is not active in this licensing mode.
3. To manually release a license from a user's computer, select the user device and click the
Release ribbon. This will:
- Release the license from the user computer
- Stop the software operation on the user’s computer, and
- Free up a seat for use elsewhere on your network.

Networking Licenses | Installing Multiple Products
Civil Site Design and Stringer Topo share some commands.
To allow users the ability to select the preferred Product license to Check Out when a command is
run that is available in both products, the CSA License Manager displays a picklist for the user to
select the default Product to use
● Use the picklist to change the default Product to Check Out. This Product will be Checked
Out when a shared command is run.
● Multiple Products can be Checked Out during a session. When the session is closed, all
Products are Checked In.
● The default session only applies if you don’t already have a license checked out.
Network License | Deactivating & Moving
You are able to deactivate your Network license from your network and then move it to another
server computer. You will need to be connected to the Internet for this to work as described.
Uninstalling Network Licenses
1. Right click the CSS Network Manager desktop shortcut and click Run as administrator
It is critical to Run as administrator for successful licensing activation.

2. The following form will display
3. In the Civil Survey Applications Network Manager, Select the Activate/Deactivate

Network license button for the Product/s you have purchased
4. The following form will appear.
Important Note: The On Premise License button must remain ticked on.
5. Click on Deactivate your license

6. The following screen will be displayed
7. After clicking Deactive you should receive the follow message
Moving Network Licenses
After Deactivating your network licence you can install the CSA Network License Manager on
another computer.
Note: end user computers will need to be Deactivated and Activated using the new path to the
Network License.

Troubleshooting
Should you encounter any errors during installation or licensing, please review this section below for
tips on overcoming common licensing issues.
Use the following link for support

https://helpdesk.civilsurveyapplications.com.au/en/knowledgebase/article/error-activating-license-ql
m
1. When I try to activate the license, I get a message that I’ve exceeded my activation
limit
○ If using a standalone licence, please try returning the licence from the old computer
and try again.
○ If you have had a hardware failure and/or were unable to deactivate please contact
us via the support system to request an additional activation:
Submit a Support Request
2. I received an error while activating my license, what now?

○ https://helpdesk.civilsurveyapplications.com.au/en/knowledgebase/article/error-activ
ating-license-qlm
3. The network server is showing the licenses are there, but the clients can’t reach
them
○ Check that the users have read/write access to the license files on the shared
location and have the on-premise network path correctly set.
4. I have a standalone license for activation. I do not have internet access or am

otherwise unable to connect to the online license portal to activate my license.
○ Steps for addressing this are outlined in the following guide – refer to the sections
for Off-Line License Activation
○ Still stuck? Submit a Support Request
5. I can’t find the software you’re asking me to install

○ All software mentioned in this guide is also available to our subscription customers
■ Please log in using your Civil Survey Applications Customer Centre login
details: https://licensinginfo.civilsurveyapplications.com
○ You can also get the latest version from:
https://download.civilsurveyapplications.com

6. Behind a proxy Server?

○ If you are behind a proxy server and have previously had issues activating your
licence with our automatic system, please note that we have made changes to
improve this system and you should now be able to get a licence.
○ If you have network licences, make sure you are running the latest version of the
Civil Survey Applications Network Manager:
○ https://downloads.civilsurveysolutions.com/licensing/CSANetworkManager.exe
Stuck? Lodge a ticket online using our Support System if your issue isn’t covered by this installation
guide: Submit a Support Request

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Civil Survey Applications | Software Installation Guide

Version 2025 (Revision A) Page 2

● Standalone (Single User / Computer-Bound)

Civil Site Design Plus

Running an older version?

Version 2025 (Revision A) Page 3

Installation and Licensing Preparation

Customer Portal | Obtaining a License Key

If you do not see a V25 product for download please contact

Minimum System Requirements

Computer/Hardware Requirements (64x Bit Computers):

Version 2025 (Revision A) Page 4

● 2.5–2.9 GHz or faster processor (Recommended: 3+ GHz or faster processor)

Network licence Server

Frequently Asked Questions

● Does Corridor EZ V25 have Network Licensing Capabilities

● Does Stringer Topo V25 have Network Licensing Capabilities

● Do I need local Admin access during installation?

● What permissions do I need to run the software and license?

● Can I run the software on a 32bit (x86) machine?

Version 2025 (Revision A) Page 5

found in the new Civil Survey Applications Customer Portal:

● How do I know if I have the latest version of the Software installed?

● What happens if I encounter any problems?

Version 2025 (Revision A) Page 6

Standalone Licensing | Instructions

● Civil Site Design

Version 2025 (Revision A) Page 7

Standalone Licences | Overview

Standalone License types include Perpetual/Maintenance, Rental/Subscription, Evaluation,

● Civil Site Design: C:\ProgramData\Civil Site Design

Standalone Licenses | Installation

Step 1 | Software Installation

1. Ensure your CAD application is closed.

2. Run/Start the Software Installation .exe file

Step 2 | Licensing and Activation

Version 2025 (Revision A) Page 8

Online License Activation

Evaluation of the Software

Standalone/Home Use/Student License Activation

2. The following form will display:

Version 2025 (Revision A) Page 9

3. Paste your License Key in the Activation Code field

License Activation Unsuccessful?

Version 2025 (Revision A) Page 10

● Proceed to the Standalone Licenses | Offline Activation section below.

Standalone Licenses | Offline Activation

Step 1 | Retrieving your Computer Identifier

Version 2025 (Revision A) Page 11

4. The following screen will appear for your chosen product.

5. Click Activate your license

6. Copy/take note of the Pre-filled Computer Identifier field

Version 2025 (Revision A) Page 12

Step 2 | Generating your Computer Key

1. You will need to access a computer with internet connection

3. Click Access Customer Portal or visit https://portal.civilsurveyapplications.com.au/

4. Login to your Account

8. Click Enter, and consent to the privacy policy.

Version 2025 (Revision A) Page 13

Step 3 | Activating your License