MasterCard Standardized Job Description Template

Role Overview – Commercial / B2B solutions – Program Management

Office (PMO) Senior Specialist

To the right
you’ll find the • The card and non-card, business-to-business (‘B2B’) payments space represents a
specific significant opportunity for Mastercard. To enable Mastercard to deliver value in this
space it needs to think big and bold, innovate with intention, deliver scalable solutions,
sections of the
and move fast to exceed our clients’ expectations.
Job Description • Mastercard is focused on developing partnerships, a platform vision, and an approach to
which will be address historic pain points around B2B Payments, as well as to create new value
posted on our delivery opportunity at multiple levels, in ways that go beyond payment.
Career sites. • The PMO is responsible for 5 pillars supporting the B2B payments business:
1. Executive Reporting – Work with cross-functional stakeholders to prepare
updates to the CEO, Management Committee, and other senior leadership
groups
2. Partnership Commercialization - Accelerate partner commercialization, establish
repeatable processes for contracting, go-to-market planning, and track KPIs
post-implementation. This includes building direct relationships with B2B
To ensure the network partners and expanding relationships within the B2B networks and their
best posting clients to drive payment volumes
possible, please 3. Product Strategy and Governance - Maintain a consolidated product roadmap
replace all the across multiple large global programs and enforce change management by using
a quantitative scoring methodology to ensure new solution requests align to
text in red with
Commercial Solution strategy
the relevant 4. Post-Acquisition Integration - Manage acquisition integration across functions,
information. maintain a comprehensive plan to manage key risks and interdependencies.
Lead development of acquisition key tracking metrics aligned with transaction
value drivers and manage synergy plans to drive performance management
5. Vendor Performance Management – Work with Product and Engineering leads
to develop and monitor metrics to measure and track vendor and partner
performance, identify growth and improvement opportunities, and evaluate the
Please do not
value and impact
remove the
• The Senior Specialist level candidate will partner with senior team members during their
double brackets work with global and regional Product and Engineering leadership to drive measurable
around the outcomes by coordinating with internal Mastercard teams and external clients around
section the activities needed to support the PMO pillars of responsibility
headers. • The Senior Specialist level candidate will have an opportunity to work across all 5 pillars
of the Commercial Solutions PMO
• Does delivering on a big vision from the ground up excite you?
• Do you like to think big, ask hard questions and work with others who share the same
passion to do big stuff that matters?
• Do you want to lead the global success of the Commercial Solutions organization?
MasterCard Standardized Job Description Template
• Do you have passion for helping MasterCard to enter new spaces, opening new
opportunities and possibilities for the company, its partners and customers?

Role

• Help manage complex and high-priority projects, and manage sponsors and stakeholders
with competing priorities and time constraints across all typical project phases:
1. Project initiation and scoping, including definition of plans and setting and
managing realistic expectations for successful delivery with internal stakeholders
and external clients
 Support business case development and benefits realization tracking
 Develop project documentation, including project plans, risk and issue
logs, and status reports
2. Business analysis and requirements definition
 Support business case development and benefits realization tracking
3. Testing and implementation
 Communicate testing status to senior management, and other key
stakeholders
4. Ongoing project management, and quality assurance throughout the project
 Collaborate with cross-functional teams to ensure timely delivery of
project milestones
 Facilitate stakeholder meetings and communications including
preparation and distribution of Weekly Project Updates and
measurements against GDV targets
 Ensure compliance with program and project management standards
 Liaise closely with other project participants to feed requirements and
learnings to speed and scale onboarding efforts

All About You

Essential knowledge, skills and experience:

• Bachelor’s degree in Business Administration, Finance, Engineering, or related field
• 5+ years of experience in program or project management (experience in financial
services or management consulting strongly preferred)
• Excellent communications skills to communicate with stakeholders, cross-functional
teams, and clients, and to facilitate stakeholder meetings
MasterCard Standardized Job Description Template
• Strong analytical skills to analyze data and information, to make informed decisions, and
to identify and mitigate risks and issues that arise during the project lifecycle
• Strong organizational and time management skills to prioritize tasks, manage multiple
projects simultaneously, and meet deadlines
• Demonstrated ability to work across products, regions, and functions, preferably in the
financial services industry
• Ability to work independently and in a team environment to ensure timely delivery of
project milestones
• Must be adaptable and able to work well under pressure, as well as be open to change
and able to adjust to new circumstances and situations as they arise
• Knowledge of project management methodologies, such as Agile and Waterfall
• Proficient in Microsoft Office, especially Excel and PowerPoint

Desirable or additional capabilities:

• Strong technical knowledge and understanding of one or more key B2B corporate
business areas, how they work and commercials, specifically: commercial card solutions,
corporate travel and spend management, treasury solutions (transaction banking), and
embedded finance solutions
• Business to business (B2B) network and solution awareness
• Experience developing integration plans for newly acquired companies, including
timelines, milestones, and deliverables
• Experience providing regular reporting on vendor performance
• Working knowledge of Smartsheet, including the ability to create project plans, reports,
and dashboards
• Project Management Professional (PMP) certification
 MasterCard Standardized Job Description Template
The following All About Us paragraph will appear at the top of each Job Posting for MasterCard.

All About Us
MasterCard is a technology company in the global payments business. We connect consumers, financial
institutions, merchants, governments and businesses worldwide and enable them to use secure and
convenient electronic forms of payment.

Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged
to drive innovation every day in support of a more connected world – A World Beyond Cash.