Personal Transaction Plan Task1-Done
Personal Transaction Plan Task1-Done
Car To acquire a reliable vehicle for daily commuting and personal use.
Home revolution To renovate the kitchen and bathroom for improved functionality and aesthetics.
Vacation Planning To take a week-long family vacation to relax and create lasting memories
Transaction Amount Specific Requirements or Constraints
Must have good fuel efficiency
Low maintenance costs
2,130,000.00 Adequate seating capacity for family
Must be completed within 2 months
Minimal disruption to daily life
1,270,000.00 Compliance with local building codes
Must include a beach destination
Must accommodate family of 4
423,000.00 Must include at least 3 days of planned activities
Car purchase House Revonation
Income Sources Amount Income Sources Amount
1. Investigated: Reviewed transaction details and security logs.<br>2. Contacted Customer: Informed the customer about the u
transaction and assured them that their account is secure.<br>3. Reversed Transaction: Reversed the fraudulent transaction an
customer's account.<br>4. Enhanced Security: Implemented additional security measures, such as two-factor authentication an
1. Reviewed Account Activity: Analyzed the customer's recent transactions.<br>2. Contacted Customer: Reached out to the cu
the unusual activity.<br>3. Placed Temporary Hold: Temporarily restricted account access to prevent further unauthorized trans
Issued New Card: Issued a new debit or credit card to the customer.
1. Locked Account: Temporarily locked the account to prevent unauthorized access.<br>2. Required Password Reset: Forced t
reset their password.<br>3. Notified Customer: Informed the customer about the security incident and provided guidance on be
Identified Inefficiencies Proposed Improvements
Phone calls and emails Instant responses
Manual Data Entry Handle multiple queries
Lack of Standardization Accurate information
Lack of Clear Communication Channels Resolve simple issues
Delayed Response Times Escalate complex issues
Lack of Career Development
Poor Training Programs
Skills Gaps
Automatic Payments Setup
Calendar Reminders
Payment 1 Reminder 1
Payment 2 Reminder 2