Emmanuel Joseph Resumé 2

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To be a proactive team player in a focused and growth-oriented organization with

JOSEPH EMMANUEL emphasis on personal and corporate development in an enabling environment..


BASSEY
Education

Contact Bachelor of Science: Computer Science | 2022 - 2023

Address: 13, Alhaji Hassana Lane, Orile Ajayi Crowther University – Oyo town, Oyo state.
Iganmu, Lagos
Higher National Diploma: Computer Science | 2018 - 2020
Phone: 08152307136 | 07044113926
Email: Crown Polytechnic, Ado-Ekiti
[email protected] Ordinary National Diploma: Computer Science | 2013 - 2015
Skills
Crown Polytechnic, Ado-Ekiti

Physical and Remote IT Support


Certifications
HTML, CSS,
Microsoft Azure Administrator Associate 2021
CCTV Installation Microsoft Azure Fundamental 2021
Microsoft Certified Trainers 2021
Application Support
Certified Network Specialists 2020

Systems Backup Data Entry Specialist 2019

Contents Creation Work History

IT Technical Support Engineer | July 2021 – Mar 2023


Tek Experts, Lekki, Lagos Island.
Tools/Platforms
Managed every technical issues encountered while working with Microsoft 365 and
other platforms used for Customer support.
Microsoft Azure
IT/Application Support | Oct 2020 - May 2021
Microsoft 365 Access Bank PLC, Lagos (NYSC)
➔ Resolved and managed common internet connectivity issue.
➔ Remotely supported clients both via remote desktop applications and via phone
➔ Managed the CCTV that was installed in the server room
➔ Installing applications needed by staffs within the company
➔ Provides technical and application support to the staff when needed

➔ Provide support on network issues and also assist to configured the router

➔ Maintain current and accurate inventory of technology resources


Admin Officer | April 2018
Nigerian Shippers Council, Apapa, Lagos
➔ I provided effective general office administration and I assured operational support to
the organization.
➔ I assisted in processing and typing the acceptance/rejection of all corps member
posted to the organization.

➔ I assisted in processing leave letter for the staffs in the organizations

➔ I assisted in processing leave roster for the staffs in the organizations.

IT Officer | August 2016 - August 2017


Pipeline Product and Marketing Company (PPMC/NNPC), Ikoyi, Lagos
➔ Worked with my Supervisor to solved any telecommunication problems that arose
➔ Resolved and managed common internet connectivity issue.

Store Keeper | November 2015 - August 2016


Sweet Indulgence Cakes and Confectioneries, Surulere, Lagos

Generally managed the inflow and outflow of items in the store.


Keeping inventory of stock up to date.
Getting information about price of items in the open market so as to update
sales management.

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