Unit 5 of Project Management and Entrepreneurship
Unit 5 of Project Management and Entrepreneurship
KHU-702
Social entrepreneurship is all about recognizing the social problems and achieving a
social change by employing entrepreneurial principles, processes and operations. It
is all about making a research to completely define a particular social problem and
then organizing, creating and managing a social venture to attain the desired change.
The change may or may not include a thorough elimination of a social problem. It
may be a lifetime process focusing on the improvement of the existing
circumstances. While a general and common business entrepreneurship means
taking a lead to open up a new business or diversifying the existing business, social
entrepreneurship mainly focuses on creating social capital without measuring the
performance in profit or return in monetary terms. The entrepreneurs in this field are
associated with non-profit sectors and organizations. But this does not eliminate the
need of making profit. After all entrepreneurs need capital to carry on with the
process and bring a positive change in the society. Along with social problems, social
entrepreneurship also focuses on environmental problems. Child Rights foundations,
plants for treatment of waste products and women empowerment foundations are
few examples of social ventures. Social entrepreneurs can be those individuals who
are associated with non-profit and non-government organizations that raise funds
through community events and activities.
Passionate For Social Change -They are passionate about their ideas and
projects to achieve social change. Also, they address social issues to improve
the lives of disadvantaged people within communities.
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Scaling Improvement - They primarily focus on expanding the scope of their
actions to increase their social influence. As a result, they persuade societies,
large corporations, and governments to support social entrepreneur ideas of
social transformation.
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3. Transformational Entrepreneur - When an entrepreneur forms an organization
to address an issue or need that the government isn't addressing, they establish a
transformational social entrepreneurship. This type of organization follows the
processes and practices a specific government department or ministry follows. It can
also hire skilled people to perform specialized tasks. Non-profits can evolve into
transformational organizations as their size, reach and profits grow. As
transformational organizations aim to operate as a government department does, it
can subject itself to a range of rules and laws that it may follow. It can also directly
partner with a relevant government organizational example of this is a person founding
a digital security business as they witness online crime impacting businesses around
them. The business can identify a cyber security skills gap in the current job market
that's keeping businesses from benefiting from this type of expertise. The organization
can partner with local IT service providers or digital crime experts and the regional
government to offer university students interested in working in IT access to an
accelerated course. This course can expose them to mentors in the industry and help
them develop networks and connections to establish their own online security
businesses
(b) Easy marketing and promotion - A social problem is being tackled with a solution,
it is easier to attract attention of the people and media. The degree of publicity
often depends on the degree of uniqueness of the solution.
(d) Better customized services - Services in whichever section they may be offered are
customized better to suit the needs of the individual or the problem. This is also
designed in harmony with all other systems like the environment, society or the
people.
1. Education
o Opportunity: Develop scalable, affordable, and innovative education
models that cater to underserved communities. This could include e-
learning platforms, tutoring services, or vocational training programs.
o Successful Models:
Khan Academy: Provides free, world-class education to anyone,
anywhere.
BYJU’S: An educational technology and online tutoring platform
from India, focused on providing affordable education.
2. Healthcare
o Opportunity: Creating low-cost healthcare solutions, providing access to
medical services in remote areas, and addressing the challenges of
health equity.
o Successful Models:
Aravind Eye Care: A chain of hospitals in India that provides
affordable eye care, making eye surgeries accessible to low-
income populations.
LifeQ: A health tech company offering AI-based healthcare
solutions.
3. Clean Energy and Environment
o Opportunity: Developing sustainable energy solutions, waste
management innovations, and promoting environmental protection
practices.
o Successful Models:
d.light: A company providing affordable solar energy solutions for
off-grid communities.
TerraCycle: Specializes in recycling hard-to-recycle materials and
promoting environmental sustainability.
4. Affordable Housing
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o Opportunity: Providing affordable and sustainable housing solutions,
especially in rapidly urbanizing regions where low-income families face
housing challenges.
o Successful Models:
Habitat for Humanity: A non-profit that builds and renovates
homes for people in need, using volunteer labor and donations.
Bamboo Home: Uses eco-friendly bamboo as a low-cost,
sustainable construction material.
5. Agriculture and Food Security
o Opportunity: Using technology and sustainable practices to improve
agricultural productivity, reduce food waste, and ensure food security for
marginalized communities.
o Successful Models:
Agri-tech startups (e.g., AgroStar): Provide farmers with access to
quality agricultural products and advice through mobile apps.
The Good Food Institute: Focuses on accelerating plant-based and
cultured meat alternatives to address food security and
environmental concerns.
6. Water and Sanitation
o Opportunity: Providing clean water and sanitation solutions to
underserved populations, focusing on areas with scarce resources.
o Successful Models:
Water.org: Provides access to clean water and sanitation in
underdeveloped regions through microfinancing solutions.
Seawater Greenhouse: Uses solar power to desalinate seawater
and create fresh water in arid regions.
7. Financial Inclusion
o Opportunity: Creating access to financial services such as banking,
insurance, and loans for low-income and unbanked populations.
o Successful Models:
Grameen Bank: Provides microloans to the impoverished without
requiring collateral.
M-Pesa: A mobile money service that enables people to send and
receive money via mobile phones, enhancing financial inclusion in
Kenya and beyond.
8. Youth Empowerment and Employment
o Opportunity: Providing skill development, vocational training, and
mentorship to young people, improving employability and
entrepreneurship opportunities.
o Successful Models:
Teach for All: A network of organizations focused on providing
quality education to underserved youth globally.
Street Entrepreneurs: Supports youth entrepreneurs in low-income
communities by providing mentorship, training, and access to
capital.
9. Social Justice and Human Rights
o Opportunity: Addressing systemic inequality and social justice issues,
including labor rights, gender equity, and anti-discrimination efforts.
o Successful Models:
Warby Parker: A socially-conscious eyewear company that
donates a pair of glasses for every one sold.
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TOMS: A company that follows a "one for one" model, donating a
pair of shoes to a person in need for each pair sold.
Key Elements: This model emphasizes the role of resources (e.g., financial,
human, or social capital) in the social entrepreneurship process. Social
entrepreneurs leverage these resources to create social value.
Process:
o Resource identification and acquisition: Understanding what resources
(e.g., funding, partnerships, networks) are needed to operate.
o Mobilizing resources: Attracting investors, partners, and customers who
are aligned with the social mission.
o Utilizing resources effectively to maximize social impact.
o Sustainability: Ensuring resources are used efficiently to maintain long-
term social change.
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Example: Social enterprises that leverage government grants, donations, or
partnerships with large corporations to scale their social mission.
Key Elements: Social enterprises using the hybrid model combine both social
and commercial elements. They seek to balance profit-making with the pursuit
of social impact, often using earned income strategies alongside donations or
grants.
Process:
o Social impact focus: The venture starts with a clear social mission.
o Revenue generation: Using business models (e.g., selling products or
services) to generate income.
o Balancing the two objectives: Managing the delicate balance between
profit generation and social impact.
o Impact measurement: Regularly measuring both financial performance
and social impact.
Example: Companies like TOMS, which sells shoes and contributes a pair to
those in need for every purchase.
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o Market penetration: Expanding market reach and scaling solutions to a
wider audience.
Example: The creation of affordable solar lighting solutions for rural areas by
companies like d.light.
Key Elements: This model focuses on the explicit process of defining long-term
social impact and outlining the necessary steps to achieve it. It involves a
rigorous analysis of how an initiative will create positive social change.
Process:
o Defining the desired social impact: Identifying the social change that the
enterprise hopes to achieve.
o Mapping out the pathways to impact: Creating a clear roadmap of
activities that lead to the desired outcome.
o Measuring and evaluating progress: Continuously assessing the
effectiveness of activities in achieving social goals.
o Adjusting strategies: Modifying the approach as necessary based on
outcomes.
Example: A non-profit organization that uses this model might aim to reduce
homelessness by providing housing, job training, and social services,
continuously evaluating how each intervention contributes to reducing
homelessness.
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o Exit or scaling: This stage may involve scaling the business, selling to
other organizations, or transitioning leadership.
Example: A social enterprise that moves from a pilot project in a single
community to a national or global scale.
Key Elements: In this model, social enterprises work collaboratively with the
communities they aim to serve, ensuring that the solutions developed are
directly informed by the needs, ideas, and feedback of those communities.
Process:
o Engaging the community: Actively involving stakeholders and
beneficiaries in the design and implementation of the solution.
o Co-designing solutions: Developing solutions that are contextually
appropriate and highly relevant to the community's needs.
o Ongoing feedback and iteration: Adjusting strategies based on
community input.
Example: Co-creating educational programs with local communities in
marginalized areas to ensure relevance and cultural alignment.
Each of these models offers a different perspective on how social enterprises can
operate, scale, and create sustainable change, reflecting the diverse nature of the
social entrepreneurship field.
1. SELCO India
4. E-Choupal by ITC
Sector: Agriculture
Innovation: An internet-based platform that empowers farmers by providing real
-time information on market prices, weather, and agricultural practices.
Impact: Eliminates middlemen, improves farmer incomes, and builds a more
sustainable agricultural ecosystem.
6. Goonj
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9. Digital Green
10. Rang De
Sector: Microfinance
Innovation: A peer-to-peer lending platform providing low-interest loans to
underserved communities for education, health, and entrepreneurship.
Impact: Facilitates financial inclusion and empowers individuals.
Social responsibility and benefits play a crucial role in the growth of an entrepreneur by
enhancing their reputation, expanding their market reach, and contributing to long-term
business sustainability. These elements help entrepreneurs connect with communities,
foster trust, and ultimately drive business success. Here's a breakdown of how social
responsibility and benefits influence entrepreneurship growth and why many
businesspeople shift to social entrepreneurship.
4. Diversification of Ventures:
o Some entrepreneurs transition into social entrepreneurship as a way to
diversify their portfolio and tap into new opportunities. Social
entrepreneurship is a growing field, and there are increasing opportunities
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for business ventures that not only deliver profits but also contribute
positively to society.
Social innovation and sustainability are two interrelated concepts that play crucial roles
in addressing complex global challenges. Together, they foster transformative changes
that not only meet present needs but also ensure the well-being of future generations.
Here's an in-depth look at both concepts and how they intertwine to create lasting
positive impact.
Social Innovation
Definition:
Social innovation refers to the development and implementation of novel
solutions—whether products, services, models, or approaches—that effectively address
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social needs and challenges. These innovations aim to improve societal well-being,
enhance social equity, and foster community resilience.
Key Characteristics:
Sustainability
Definition:
Sustainability involves meeting the needs of the present without compromising the
ability of future generations to meet their own needs. It encompasses three pillars:
environmental protection, social equity, and economic viability—often referred to as the
"triple bottom line."
Key Pillars:
Renewable Energy Adoption: Utilizing solar, wind, and hydro power to reduce
carbon emissions.
Circular Economy Models: Designing products for reuse, recycling, and minimal
waste.
Sustainable Agriculture: Implementing farming practices that protect
ecosystems and ensure food security.
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The Intersection of Social Innovation and Sustainability
Social innovation and sustainability intersect in their shared goal of creating systems
that are equitable, resilient, and capable of enduring over time. Here’s how they
complement each other:
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Long-Term Impact: Solutions are designed to be enduring, reducing the need for
repeated interventions.
Enhanced Community Engagement: Involves stakeholders in the creation and
implementation process, fostering ownership and commitment.
Economic Efficiency: Sustainable practices often lead to cost savings and
resource optimization over time.
Conclusion
The synergy between social innovation and sustainability is pivotal for creating resilient,
equitable, and thriving communities. By leveraging innovative approaches to solve
social issues while ensuring environmental and economic stewardship, we can pave
the way for a sustainable future that benefits all members of society. Embracing this
integrated perspective is essential for addressing the multifaceted challenges of our
time and fostering a world where both people and the planet can prosper.
Social ventures are businesses that prioritize social objectives over financial gain,
though profitability is still a necessary factor. These businesses typically aim to
address a social issue, such as poverty alleviation, environmental conservation,
education, or public health. They can operate under various business models, including
non-profits, for-profits with a social mission, or hybrid models.
The cornerstone of marketing for social ventures is focusing on the social impact of
the product or service. This is quite different from traditional marketing, which focuses
primarily on satisfying customer needs. For social ventures, the marketing approach
involves highlighting the tangible and intangible benefits that the product or service
offers to the community or society at large.
Example: Toms Shoes, a company known for its “One for One” model, gives a
pair of shoes to a child in need for every pair sold. Their marketing emphasizes
not just the comfort and style of the shoes, but also the social impact of helping
children in underprivileged communities.
Primary Market: The customers who buy the product or service. These
customers might be motivated by the quality of the product or by the
opportunity to contribute to a social cause.
Secondary Market: The social group that directly benefits from the product or
service. This group might not always be able to pay for the products, so social
ventures often need to find ways to subsidize these costs through donations,
government partnerships, or other funding sources.
Example: Grameen Bank, founded by Nobel laureate Muhammad Yunus,
provides micro-loans to impoverished people, especially women, in rural
Bangladesh. The target market for the bank’s services is the impoverished
population, but the customers are primarily lenders (investors, philanthropists,
and governments) who support the initiative.
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communities. These products are designed to reduce environmental harm and
help families in developing countries.
Branding is a powerful tool in marketing management for social ventures. The brand
must communicate both the value proposition (the product/service) and the social
mission. A strong social brand is often driven by storytelling, values, and community
engagement.
Example: Warby Parker not only sells glasses but also donates a pair to
someone in need for every pair purchased. Their marketing message is centered
on making vision care accessible and affordable while promoting their brand as
one that cares about the social good.
For social ventures, distribution and accessibility often play a critical role. It’s not just
about selling the product, but ensuring that it reaches the communities that need it
most. This can mean overcoming logistical challenges, such as geographical barriers
or low literacy rates, or working with local organizations to get products into the hands
of the target population.
Social ventures often focus heavily on storytelling, public relations, and community-
building efforts. The communication strategy should aim to inspire, inform, and
mobilize action around the social mission. This includes leveraging digital marketing,
traditional advertising, social media, and partnerships with influencers or thought
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leaders.
Example: Patagonia, the outdoor apparel company, has effectively used its
platform to raise awareness about environmental sustainability. Through
campaigns like "Don't Buy This Jacket," they encourage consumers to think
about the environmental impact of their purchases, all while promoting their
own sustainable practices.
While marketing for social ventures has a strong focus on social value, there are
several challenges:
One of the most significant challenges for social ventures is finding the right balance
between generating social impact and maintaining financial viability. Often, social
ventures must rely on donations, grants, or subsidies to ensure that their operations
can scale.
b) Measuring Impact
Unlike traditional businesses, social ventures often struggle with measuring and
communicating their social impact. While financial outcomes are easily measured, the
social good created is more intangible. Developing clear metrics and tracking tools is
key to ensuring that the business can communicate its social impact effectively to
stakeholders.
Social ventures often have to cater to a diverse set of customers – those who can
afford to pay for the product and those who benefit from it but cannot pay. This
creates complexity in pricing, distribution, and communication strategies.
d) Building Trust
Since social ventures often operate in underserved or skeptical communities, they face
the challenge of building trust with their target market. Customers may be hesitant to
buy into a social venture’s mission without proof of impact or long-term sustainability.
4. Conclusion
Marketing management for social ventures requires a nuanced approach that balances
the need for profitability with the desire for social impact. Successful marketing
strategies for these ventures must combine social entrepreneurship principles with
marketing best practices. Through strong branding, ethical pricing, targeted
communication, and a deep understanding of the target market, social ventures can
drive both social change and business sustainability.
Examples like Toms, Warby Parker, and SELCO show how a focused social mission
can create powerful brands that make a tangible impact on both the people they serve
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and the environment they operate in. Social ventures that are able to align their
marketing strategies with their social missions can not only build successful
businesses but also create positive, lasting change in the world.
4 Ps of Marketing Mix
The 4 Ps of Marketing Mix are foundational elements used in marketing strategy to
promote a product or service effectively. They consist of:
1. Product
Refers to what is being offered to the market. It includes the design, quality,
features, branding, and lifecycle of the product or service. Key considerations
are:
o Does the product meet customer needs?
o What makes it stand out from competitors?
2. Price
Represents the amount a customer pays for the product. Pricing strategies
should reflect the perceived value, cost of production, market demand, and
competitor pricing. Approaches include:
o Competitive pricing
o Penetration pricing
o Skimming pricing
3. Place
4. Promotion
The 4 Ps work together and should be balanced to align with the target market's needs
and the company’s objectives.
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RISK MANAGEMENT IN SOCIAL ENTERPRISES
ERM allows managers to form the firm's generally risk position by commanding
definite business segments to attract with or separate from particular activities. All
risks have two proportions to them: prospect of incident, and seriousness of the
potential outcome. These two dimensions form four quarters, which in turn suggest
how we might attempt to reduce those risks.
Strategic Risk
Economic Risk
Financial Risk
Market Risk
People Risk
Personal Risk
Technical Risk
1. Strategic Risk - Strategic risk refers to the internal and external events that
may make it tough, or even unfeasible, for an institution to attain their target and
strategic goals. These risks can have serious outcomes that affect organizations in
the long term. Strategic risk is a classification of risk in the same way that risks
such as functioning risk, commercial risk, influencing risk and regulatory risk are.
Occasionally, strategic and functioning risk can be confused with one another, but
we will get to the dissimilarities later.
2. Economic Risk - Economic risk is the risk faced by a firm or a company that
has a foreign branch or investment in a foreign country because of factors such as
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exchange government policies, change in government, decrement in the credit
valuation of foreign investment or important development in the foreign exchange
affecting the business of the organization.
4. Market Risk - Market risk is an estimate of all the factors influencing the
presentation of money markets. From an investor's viewpoint, it refers to the
likelihood of an investor undergoing losses due to factors that affect the general
performance of the money markets in which such investor has made investments.
Market risk is defined by "organized risk". The same cannot be abolished through
assortment, no matter what it can be restricted against in many ways.
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How can entrepreneurial managers manage risk
effectively?
Risk management in a social enterprise involves identifying, assessing, and mitigating
potential risks that could impact the organization’s ability to achieve its social,
environmental, or financial goals. A social enterprise, which blends social mission with
business practices, must consider not only traditional business risks but also those
that could affect its social outcomes and sustainability.
1. Risk Identification: The first step involves recognizing potential risks that could
negatively impact the enterprise's operations, stakeholders, or objectives. These
risks might come from:
o Financial risks (e.g., cash flow shortages, poor investments)
o Operational risks (e.g., ineffective management, supply chain disruptions)
o Reputational risks (e.g., loss of trust from beneficiaries, donors, or the
community)
o Social risks (e.g., failure to meet social mission outcomes)
o Legal and regulatory risks (e.g., non-compliance with laws, changes in
regulations)
o Environmental risks (e.g., natural disasters, climate-related challenges)
2. Risk Assessment: Once risks are identified, they need to be analysed in terms of
their likelihood and potential impact. This involves prioritizing risks based on:
o The severity of their impact on the social mission and financial stability.
o The probability of the risk occurring.
o The potential harm to stakeholders (e.g., employees, community
members, partners).
3. Risk Mitigation: After assessing risks, the social enterprise develops strategies
to manage and reduce them. These strategies can include:
o Diversification of funding sources or services to reduce reliance on any
single revenue stream.
o Building contingency plans to quickly adapt to unforeseen challenges.
o Strengthening stakeholder relationships through transparent
communication and engagement.
o Implementing operational efficiencies and processes to minimize
operational risks.
o Monitoring compliance to avoid legal issues and ensure regulatory
adherence.
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4. Monitoring and Review: Risk management is an on-going process. Social
enterprises must regularly monitor their risk environment and adjust their
strategies in response to changes. This could involve:
o Periodic risk assessments.
o Feedback loops from stakeholders to identify emerging risks.
o Adaptive strategies to address new challenges or unforeseen
circumstances.
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LEGAL FRAMEWORK FOR SOCIAL VENTURES
The legal framework for social ventures often depends on the jurisdiction and the
specific objectives of the venture. Social ventures typically seek to achieve a blend of
financial sustainability and social or environmental impact. Here's an outline of the
typical legal frameworks available for social ventures:
2. Non-Profit Entities
These entities focus primarily on the mission rather than generating profits for owners.
Charitable Organizations
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o Must align with charitable purposes as defined by law (e.g., education,
poverty alleviation, environmental protection).
o Tax-exempt status may be available under certain conditions (e.g.,
501(c)(3) in the U.S.).
o Restrictions on profit distribution and political activities.
Foundations
o Often endowed with significant funding to support social ventures
through grants.
o Operate under strict regulations regarding disbursement and
transparency.
Non-Governmental Organizations (NGOs)
o Engage in advocacy or service delivery in social or environmental sectors.
o Frequently operate on a global scale under local laws in each country.
3. Hybrid Structures
These structures combine elements of for-profit and non-profit models to achieve both
financial sustainability and mission alignment.
Partnerships between government agencies and private sector entities, often for
infrastructure, education, or health projects.
Governed by contractual agreements that outline responsibilities and shared
goals.
Social ventures may benefit from tax incentives, grants, or subsidies based on
their legal structure and mission.
Compliance with reporting and governance standards is critical to maintain legal
and reputational standing.
Selecting the right legal framework requires consideration of the venture's mission,
funding strategy, governance preferences, and desired impact.
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