Objectives of Industrial Engineering

 Increase productivity and efficiency

 Reduce cycle time
 Reduce product cost
 Reduce labor content

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Other Objectives
 Improve customer satisfaction
 Improve product and/or service quality
 Reduce lead times and improve work flow
 Increase flexibility of work system
 Improve worker safety
 Apply more ergonomic work methods
 Enhance the environment (both inside and
outside the facility)

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Methods Analysis
 Concerned with the study of an existing
method or process
 Objectives:
 Eliminate unnecessary and non-value-
adding work elements
 Combine elements and operations
 Rearrange elements into more logical
sequence
 Simplify remaining elements and operations

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Methods Design
Concerned with either of the following situations:
1. Design of a new method or process
 Required for new product or service and
there is no existing precedent
 Method must be designed from scratch,
using best existing practice for similar
operations
2. Redesign of an existing method or process
based on a preceding methods analysis

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Systematic Approach
1. Define the problem and objectives
2. Analyze the problem
3. Formulate alternatives
4. Evaluate alternatives and select the best
solution
5. Implement the best method
6. Audit the study
 A systematic approach is more likely to yield
operational improvements than an
undisciplined approach
Work Systems and the Methods, Measurement, and Management of Work
by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Techniques of Methods Engineering
 Data gathering and statistical tools
 Charting and diagramming techniques
 Motion study and work design
 Facility layout planning
 Work measurement techniques
 New approaches

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Charting & Diagramming Techniques
 Network diagrams
 Traditional industrial engineering charting
techniques
 Operation charts
 Process charts
 Flow diagrams
 Block diagrams
 Process maps

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Work Systems and the Methods, Measurement, and Management of Work
by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Motion Study and Work Design
 Concerned with basic motions of a human
worker while performing a given task
 Examples of basic motion elements:
 Reach
 Grasp
 Move
 Release
 Guidelines for work design include “principles
of motion economy”

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Facility Layout Planning
 Facility layout refers to:
 Size and shape of a facility
 Arrangement of the different departments
and equipment within the facility
 Problem area includes:
 Design of a new facility
 Installing new equipment, retiring old
equipment
 Expanding (or contracting) an existing
facility
Work Systems and the Methods, Measurement, and Management of Work
by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 New Approaches
 Lean production
 Based on the Toyota production system
 Embraced by U.S. companies due to its
success at Toyota
 Six Sigma and other quality-focused programs
 Widely adopted in industry for improving
quality of work processes

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Basic Data Collection & Analysis Tools
1. Histograms
2. Pareto charts
3. Pie charts
4. Check sheets
5. Defect concentration diagrams
6. Scatter diagrams
7. Cause and effect diagrams

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Histogram
A statistical graph consisting of bars representing
different members of a population, in which the
length of each bar indicates the frequency or
relative frequency of each member
 A useful tool because the analyst can quickly
visualize the features of the data, such as:
 Shape of the distribution
 Any central tendency in the distribution
 Approximations of the mean and mode
 Amount of scatter in the data
Work Systems and the Methods, Measurement, and Management of Work
by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Histogram for Data Display

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Pareto Chart
Special form of histogram in which attribute data
are arranged according to some criterion such
as cost or value
 Based on Pareto’s Law: “the vital few and the
trivial many”
 Often identified as the 80%-20% rule
 80% of a nation’s wealth is owned by 20%
of the population
 80% of sales are accounted for by 20% of
the SKUs

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Pareto Distribution

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Pie Charts
Example: Annual sales revenues and customer
distributions for two years

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Check Sheet
Data collection tool generally used in the
preliminary stages of a study of a quality problem
 Data often entered by worker as check marks in
a given category
 Examples:
 Process distribution check sheet - data on
process variability
 Defective item check sheet – types and
frequencies of defects on the product
 Defect location check sheet - where defects
occur on the product
Work Systems and the Methods, Measurement, and Management of Work
by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Defect Concentration Diagram
A drawing of the product (all relevant views), onto
which the locations and frequencies of various
defect types are added
 Useful for analyzing the causes of product or
part defects
 By analyzing the defect types and
corresponding locations, the underlying causes
of the defects can possibly be identified

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Defect Concentration Diagram
Four views of refrigerator showing locations of
surface defects

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Scatter Diagrams
An x-y plot of data collected on two variables,
where a correlation between the variables is
suspected
 The data are plotted as pairs; for each xi value,
there is a corresponding yi value
 The shape of the collection of data points often
reveals a pattern or relationship between the
two variables

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Scatter Diagram

Effect of cobalt
content on wear
resistance for a
cemented carbide
cutting tool

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Cause and Effect Diagram
A graphical-tabular chart used to list and analyze
the potential causes of a given problem
 Can be used to identify which causes are most
consequential and how to take corrective
action against them
 Also known as a “fishbone diagram”

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Cause and Effect Diagram

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 USA Principle
1. Understand the existing process
2. Simplify the process
3. Automate the process

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Understand the Existing Process
 What are the inputs?
 What are the outputs?
 Number and placement of inspections
 Number of moves and delays experienced by
the work unit
 Time spent in storage

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Mathematical Models
 What are the important output variables?
 How are these output variables affected by
inputs to the process?
 Develop mathematical model of the process

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Simplify the Process
 What is the purpose of this operation or this
transport?
 Can this step be eliminated?
 Is the most appropriate technology being
used?
 How can this step be simplified?
 Can steps be combined?
 Can steps be performed simultaneously?
 Can steps be integrated into a manually
operated production line?
Work Systems and the Methods, Measurement, and Management of Work
by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
 Automate the Process
 If simplification is successful, automation may
not be necessary
 Ten strategies for automation
 Automation migration strategy

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.
Automation Migration Strategy

Work Systems and the Methods, Measurement, and Management of Work

by Mikell P. Groover, ISBN 0-13-140650-7.
©2007 Pearson Education, Inc., Upper Saddle River, NJ. All rights reserved.