Transcript 2
Transcript 2
Support. This chat should not be used for sharing sensitive personal information
such as credit card numbers.
Meta Store Support Bot (12/3/2024, 2:12:22 AM): Pick a product below or type a
question to get started.
Meta Store Support Bot (12/3/2024, 2:12:22 AM): Button Selections:
Meta Quest
Meta Portal
Smart Glasses
Accounts
Orders and Returns
null (12/3/2024, 2:12:25 AM): Meta Portal
Meta Store Support Bot (12/3/2024, 2:12:26 AM): Please select from the following or
type in a question:
Meta Store Support Bot (12/3/2024, 2:12:27 AM): Button Selections:
Troubleshooting
Using Device
null (12/3/2024, 2:12:29 AM): Using Device
Meta Store Support Bot (12/3/2024, 2:12:30 AM): Got it. Please select from the
following or type in a question:
Meta Store Support Bot (12/3/2024, 2:12:32 AM): Button Selections:
Perform a factory Reset
Find Your Serial Number
Turn off Camera and Microphone
null (12/3/2024, 2:12:36 AM): Find Your Serial Number
Meta Store Support Bot (12/3/2024, 2:12:40 AM): You can find your serial number on
the bottom of your Meta Portal's packaging or in your settings.
Meta Store Support Bot (12/3/2024, 2:12:40 AM): To find your serial number in your
settings:
Meta Store Support Bot (12/3/2024, 2:12:40 AM): 1. From Apps or Home, tap Settings.
Meta Store Support Bot (12/3/2024, 2:12:41 AM): 2. Tap About.
Meta Store Support Bot (12/3/2024, 2:12:42 AM): 3. Below Serial Number, you will
find your device's serial number.
Meta Store Support Bot (12/3/2024, 2:12:42 AM): If you still need help, you can ask
a question by typing it in below or select Return to main menu.