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    5115690_WO

    Uploaded by

    Ghifahri Fadilah

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    5115690_WO

    Uploaded by

    Ghifahri Fadilah
    1 views2 pages

    Copyright

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    1 views2 pages

    5115690_WO

    Uploaded by

    Ghifahri Fadilah

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    WORK ORDER FORM

    Technical Operation Department


    Customer Technical Support Maintenance
    PT. Eka Mas Republik
    Graha FIM, Jl. Teuku Cik Ditiro No. 37
    Menteng, Jakarta Pusat 10310

    Work Order Information Customer Information

    No. WO 5115690 Customer ID C2526824


    BAST Number Name Andi
    WO Date 21 September 2024 SA Date 10 September 2024
    Appt. Date 22 September 2024 Service Status Active
    Service Aging PIC Andi
    12
    Maintenance
    Address DKI JAKARTA JAKARTA BARAT (11850)
    Appt. Type Maintenance SEMANAN RW 03 - FDT 1 JLN. GAGA
    UTAMA Number NN-UMKM-86 TOKO
    General Retail [RFS]
    Project Name LISTRIK -6.169006, 106.69934 RW 03
    [JKT.100.5601/SMN03.003/A01]
    / RT 03 Kode Pos : 11850
    Installation Type AERIAL
    Class Type Customer Regular
    Ticket Number 8863397
    Package/Plan ONT (4 Port) V2 - Jet20 Internet New -
    Ticket Date 21 September 2024
    Billing Cycle Date 10
    Initiate Ticket Category COMPLAIN - FAT No Signal
    Value Account state 0.00
    Mobile 081219508762
    Phone 081219508762
    Email [email protected]

    Device Information
    No Item ID Descriptions Serial Number Mac Address
    1 ONTFH.001 FIBERHOME OPTICAL NETWORK TERMINAL (ONT) FHTTC0BF90FC 1c60.d29a.f1c1
    2

    Main Material Information


    Device
    No Item ID Descriptions Serial Number Mac Address Remark Status
    Model
    1 ONTFH.001 FIBERHOME OPTICAL NETWORK TERMINAL (ONT) ONT
    2

    Accessories Material Information


    Material Material
    No. Material Name Unit QTY No. Material Name Unit QTY
    Code Code
    1 200000083 Cable A/V 3m pcs 10 200000242 Terminal Box + adapter SC-APC pcs
    2 11 Cable pathcord single mode 20 m (SC-
    200000101 Cable duct/protector TC2 pcs 200000243 pcs
    APC to SC-APC)
    3 12 Cable pathcord single mode 50 m (SC-
    200000102 Pipa PVC/Conduit 20 mm pcs 200000244 pcs
    APC to SC-APC)
    4 200000105 Clamp pipa conduit 20 mm pcs 13 200000245 Flexible 20mm (1m) meter

    5 200000111 Sock pipa conduit 20 mm pcs 14 200000247 Adapter SC-APC to SC-APC pcs
    6 200000117 Cable drop FO G657 dual core ( non mess ) meter 15 200000516 Splice-on Connector APC pcs
    7 Cable drop FO G657 dual core With 16
    200000118 meter 200000517 Splice-on Connector UPC pcs
    Messenger
    8 200000142 Pig Tail SC APC (2m) pcs 17 300000209 Fast Connector SC/APC pcs
    9 Cable pathcord single mode 30 m (SC-APC 18
    200000240 pcs 300000210 Fast Connector SC/UPC pcs
    to SC-APC)

    Remark to Contractor

    Category Problem/Root Cause Analysis


    FAT No Signal

    Comments by Contractor
    Appointment delayed on 2024-09-21

    Technician Information Solution & Finishing


    Area Jakarta Installer Arrival Time
    Contractor Citra Telinti Mulia PT (B) Work Completed TIme
    Installer Name Nur Hidayat Appt. Status/Work Order Successful
    Installer Contact No. 081211995741 St Unsuccessful
    Slot Time 1pm to 3pm

    Dengan menandatangani lembar kerja ini saya menyetujui semua hasil kerja dan perbaikan yang sudah dilakukan dengan hasil baik
    Jakarta, ...................................................

    Cust. Technical Support Signature Customer Signature & Name

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