No.

Name Description Reason

1 FA_NO_P32_RUNNING With the car running, the security Check the safety contacts
chain was interrupted before point upstream of point 32 (safety
32. travel LS, overspeed
Page 1 In the inspection and emergency governor safety gear,
modes, this fault is not detected. tension pulley, contacts,
buffers, etc). The overspeed
As for electric drives, if parameter governor pulley can cause
'Mem.P32 running' (3.1.9) is enabled, intermittent faults.
the Fault is of the stored type.
FA_NO_P32_REST With the car at rest, the security Check the safety contacts
chain remained in,terrupted for time. upstream of point 32 (safety
In the inspection mode, this fault is travel LS, overspeed
detected only when pressing t he startgovernor safety gear,
pushbuttons BSM/BDM. tension pulley, contacts,
In the emergency mode, this fault is buffers, etc). The overspeed
detected only when pressing the start governor pulleycan cause
pushbuttons BSCM/BDCM. intermittent fau lts.
3 FA_NO_P35_RUNNING With the car runing, M@ security Check the door detection
chain was Interrupted ~~ een points contacts 'CP' ( case of manual
32 and 35. C"'\-c::::;, landing doors).
1

4 FA_NO_P3S_REST With the car ah_'(est, the security Check the door detection
chain rema~inegjrrrerrupted for time contacts 'CP' ( case of manual
(see CT 3. Delay P35) between landing doors).
points 3Q~ 35.
The information of the
position that provides the
fault details helps to identify
the problematic door.
Normally, this fault occurs
when the user keeps the
landing door open too long.
5 FA_OOOR_LOCK Point 36 of the security chain is not Check the landing doors and
activated after a delay from the the lock contacts, especially
beginning of the closing of the doors. on the floors where the fault
is registered
Check the car door and its
door closing contact.
Check the door operator. The
information of the position
t hat provides the fault
details helps to identify the
problematic door

0908039 - ARCA I II Controller Gea rless. Product instruction. 14/46

 distance, cold oil. .. ). If
When the safety chain closes, the car
Is redirected to the lower terminal nothing wrong is found,
floor. All types of calls for this lift are increase the speed change
cancelled. distance for the last floor
Page 2 This fault is locked (to restore It,
enable the CT's function 1.6 FAULT
RECOV)
7 FA_WATCHOOG System fault.
This occurs when a soltware task is
not refreshed.
It results in a reset of the CPU.
8 FA_NO_TEL_LINE The alarm dialler has communicate There is not phone line.
that the telephone line is not
available.
100 FA_NO_P36_RUNNING With the car running, the security During a journey, check the
chain was interrupted between points space between the landing
35 and 36. ".\0 door driving device and the

~ locks (CT) especially at the

floor where the fault was
<t-0 registered (fault data CT).

oc This fault can also be due to

t he breaking of the closed
r-..<v~ car door contacts CCl, CC2.
200 FA_IRl/lRMl_CLOSING The maxim um number of consecutive Check for correct functioning
door reopenlngs at entrance nr.1 of door reopening at
under the action of IRl or IRMl (see entrance nr.1 (obstruction,
CT 3.5.6 'Num.Max.Reopen') has door condition, alignment of
been exceeded. photocell, barrier, etc.)
The car calls are suppressed, the car Fault caused by the user.
is parked with door open and out of
service for landing calls.
Car calls can still be registered.
The fault is restored when the door
finishes closing.
[*REV*]
201 FA_IR2/IRM2_CLOSING The maximum number of consecutive Check for correct functioning
door reopenings at entrance nr.2 of door reopening at
under the action of IR2 oR IRM2 (see entrance nr.2 (obstruction,
CT 3.5.6 'Num.Max.Reopen') has door condition, alignment of
been exceeded. Performance similar photocell, barrier, etc.)
to fault 200.
Fault caused by the user.
0,

0
"
j
~

1
u
9
0908039 - ARCA III Controller Gearless. Product instruction. 15/46
 3.5.2 'PER_IR_Detect') (alignment of photocell,
barrier, etc.)
Fault caused by the user
203 FA_IR2_PERMANENT Photocell or barr ier-induced door Check for correct functioning
Page 3 reopening at entrance nr.2 (IR2) of photoelectric door
remained interrupt ed for time (see reopening at entrance nr2
HC 3.5.2 'PER_IR_ Detect') (alignment of photocell,
barrier, etc.)
Fault caused by the user
204 FA_LCPl_ON System detected t hat the door closing Check the door automatism
limit switch at entrance nr.1, is and the door closed contacts
permanently on. LCP
This fault can be detected only if
parameter 8.4.2 LCP Entrl Is
enabled.
205 FA_LCP2_0N System detected that the door closing Check the door automatism
limit switch at entranct) nr.2, Is and the door closed contacts
permanently on. ~ LCP
This fault can be ¢fc1cted only if
parameter 8.4. ~ CP Entr2 Is
enabled. (~
208 FA_IRMl_PERMANENT The mect~ ~I door reopening at Check for correct functioning
entranc~ r .1 (IRMl) remained of the mechanical reopen ing
interrup for time (see CT 3.5 .2 of t he door.
'PER_IR_Detec't).
Fau lt caused by the user.
209 FA_IRM2_PERMANENT The mechanical door reopening at Check for correct functioning
E entrance nr .2 (IRM2) remained of the mechanical reopening
Interrupted for time (see CT 3.5.2 of the door.
'PER_IR_Detect').
Fault caused by the user.
210 FA_APl_PERMANENT The door open pushbutton APl Check the pushbutton.
remained on for more than 30 sec.
Fault caused by the user.
211 FA_AP2_PERMANENT The door open pushbutton AP2 Check the pushbu tton.
remained on for more tha n 30 sec.
Fault caused by the user.
290 FA_OUi_DZ The car stays outsid e the door zone Check for associated faults
for a certain time. which have led to this
situation .
Fault not det ected in the inspection
and emergency modes.

0908039 - ARCA III Controller Gearless. Product instruction. 16/46

 respectively.)

Page 4
Problems with th
drive, power s
motor, etc.
311 FA_DOW N_ROLLBACK System detected a reverse motion Check connec
during the start cycle in the down overspeed
direction. To restore the fault, enable encoder. (Cable A
the CT's function 1.6 FAULT RESET or can be intercha
press the inspection switch. cable B or
respectively.)
Problems with th
drive, power s
motor, etc.

0908039 - ARCA III Controller Gearless. Product instruction.

 This fault can be recovered in several
possible ways:
Page 5 Doing a car call.
If the cause of obstruction dissapears
and it is detected that the landing
door has been opened.
If the cause of obstruction dissapears
and It is not detected that the landing
door has been opened. Only if 3.5.6
'Rec.Aut.AV .IR. Ma' is enabled.
315 FA_RESCUE_DOES_NOT This failure occurs when the control of Check
_REACT an electric lift orders redirectioning to auxiliar
nearest floor in rescue mode (output Check t
ActRe on) and fails to get switchb
confirmation of the activation of input
ConRe within 30 sec. To be able to
carry out a new rescue operation,
enable CT's function 1.6 FAULT
RESET

0908039 - ARCA III Controller Gearless. Product instruction.

 open door' option (see CT 3.5.5
'Relevel DO') or the 'levelling w/ open
door' (see CT 3.5.5 'Levelling DO').
To restore the fault, enable the CT's
Page 6 function 1.6 FAULT RESET or or press
the inspection switch.
326 FA_CHANGE_ROPE On M33/M34 lifts, the number of
cycles exceeds the value of 1100000
cycles.
327 FA_ooo_PARITY_AON_ This fault occurs when the status of
BOFF inputs EA, EB on the master board
(PBCM) is EA ON, EB OFF.
These inputs refer to the condition of
the relays A and B on board PPS
{open door movements).
An imparity has taken pJ!2
328 FA_ODD_PARITY_AOF_ This fault occurs ~ p~~ he status of
BON inputs EA, EB O!:_l...~e master board
(PBCM) is EA o&'EB ON.
These i~p t ~ fer to the condition of
the rela and B on board PPS
(open d movements).
An imparity has taken place.
329 FA_M/C_ROOM_OVERT The machine room temperature Careful with extreme
EMP exceeded the maximum temperature ambient conditions.
value programmed as a parameter.
This prevents only floor-to-floor
journeys to start.
This fault is detected only if the
control has the option (see CT 3.1.4).
330 FA_CONTAC_STUCK This alarm occurs when the contactor Stuck contactor or bad
Input is on while the associated connection.
contactor coil is off.
The field "Xtra Info" of the fault shows
the contactor input concerned. See
electromechanical drawing.
340 FA_NO_CONTACTOR This alarm occurs when the contactor A contactor remains off.
input Is off while the associated
contactor coil is on.
The field "Xtra Info" of the fault shows
the contactor input concerned. See
elect romechanical drawing.

0908039 - ARCA III Controller Gearless, Product instruction. 19/46

 Detect ion for this control is faster Loosenin
than points P32, P35, P36 on PBCM.
Page 7 Auxiliary
Without this control, a serial cut off
Etc.
can produce the following faults:
In a closed loop controlled drive the
car can crash into the extremes
(speed overshooting).
Brake fault braking dur ing running
( Fault. 345).
Sliding fault (Fault. 804) .
For detection, either existing vertical
drive contacts are read, or an
auxiliary relay connected to point
P36.
This control is activated if
'Ctrl.CorteSerie' is distinct from [NO]
(CT 3.1.8)
348 FA_CEM l _STUCK This alarm occurs when the input of Stuck
contactor CEMl 1s on while the connecti
contactor coil is off.

0908039 - ARCA III Controller Gearless. Product instruction.

 speed I vel disappears, is not
activated.
Page 8
354 FA_DRIVE_COMS RS485 communications with drive Wire bro
have failed.
EMC.
Only with controlled drives and
Faulty d
Positioning type II or III.
358 AV_GMV_RDY_RUN_O Only if hydraulic lift GMV NGV-A3. Electric
N
It is detected when RDY and RUN
signals remains in the same
state(ON) for 2 seconds.
359 AV_GMV_RDY_RUN_OF Only if hydraulic lift GMV NGV-A3. Electric
F
It is detected when RDY and RUN
signals remains in the same
state(OFF) for 2 seconds.
500 FA_24VDC_SUPPLY Fault of the 24VDC power supply Voltage
circuit.
501 FA_PHASE_INV SGE has detected that the sequence The orde
of the phases (RST) is not correct. switchin
.
fault IS
See SGE's faults.
controlle
door is n
 Cntr. Luz Cab' must be enabled .
Only with TMB.
Page 9
508 FA_MAINS_FAULT NGE has detected that 230Vac supply There
of the main controller is missing. the pr
DF o Q
509 FA_FAULT_FA FA of the NGE does not generate 24V Overc
when 230Vac input is present outpu
(24V,
Shortc
outpu
FA con
510 FA_BAT_NGE A fault in the NGE battery is detected NGE
batter
batter
extrem
511 FA_NRM_RELAY One of NRM relays (R1/R2) is in NGE-N
wrong state . conne
Faulty
512 FA_DEEP_DESC_BAT The battery charge is too low. It IS Faulty
required to charge the battery forgot
 NICATIONS of the Vertica l Bus.
607 FA_NO_ CO_ZEROING This fault is detected when P32 has I f the
Page 10
been cut du ring the zeroing process, switch
although the switch co was not on. mean
wasnot
608
- - -
FA LOWER NUM CB C
- The fau lt is det ected when P32 has If the
0 ZEROING been cut during the levelling in the switch
zeroing process. mean
magne
where
as s
'N.Mag
CT's me

0908039 - ARCA III Controller Gearless. Product instruction.

 611 FA_LOWER_NUM_CS_C It is detected when point 32 has been If th
u_WELL_EXPL cut during the lift well exploration switch
Page 11 with CU on . mean
magn
area
than
'N.Ma
CT's m

0908039 - ARCA III Controller Gearless. Product instruction.

 correctl

617
Page 12 FA_CO_PERMANENT_IN This fault is detected when switch CU The p
_WELL_EXP L_ZE ROING makes and CO remains on during a lift damage
well exploration or zeroing movement signal d
that starts with CO on. may be
of the m
This is a positioning type fau lt.
618 FA_CU_PERMANENT_I This fault is detected when switch CO The p
N_ZEROING makes and CU remains on during a damage
zeroing movement. signal d
This is a positioning type fault. Th is ma
fitting o

619 FA_LEVELLING_Bono It is detected when the lowest floor is Problem

M_LEVEL reached in a reference searching
movement. For positioning type
II/III, it indicates that no pulse is
received at the encoder.
This fault is positioning type.
629 FA_NGE NGE device it is disconnected or Problem
faulty.

0908039 - ARCA III Controller Gearless. Product instruction.

 (see CT 3 .1.3.) when starting is in the
up direction.
Page 13
802
-
EROING
- -
FA TMAX LEVELLING Z During a zeroing journey, the Problems w
levelling time (speed change on movement
stopping) exceeded the value set in obstacle, la
parameter 'Max.Lev.W .EXPL' (see CT hydraulic lifts
3.1.3).
The parame
inadequate, e
Problems wit
drive (inadeq
803
- - -
FA TMAX JOURNEY L In a hydraulic lift, the time of a Problems w
- -
OW EXTR HYDRAULIC
journey to the lower extreme point movement
exceeded. obstacle, la
hydraulic lifts
The parame
inadequate
Wrong locatio
etc.
Problems wit
drive (inadeq

0908039 - ARCA III Controller Gearless. Product instruction.

 Problems
Page 14 drive (inad

850 FA_TMAX_IN_CS Only if positioning type is I: Problems

movemen
The time passed by the car in a obstacle,
magnet CS, during a run command, hydraulic l
exceeded the value set in parameter
'T. in CSCB' (see 3.3) . Wrong loc
As for hydraulic drives, monitoring Incorrect
starts after a delay when starting is in parameter
the up direction (see CT. 3.1 .3. Pick-up CS
'Travel t.').
Etc.
Problems
drive (inad
In hyd rau
of parame
is too sm
value: 10

0908039 - ARCA III Controller Gearless. Product instruction.

- Problem
,. ,c-..0
~
drive (i
Page 15 853 FA_TMAX_NO_CB Only if positio()IQ]~ type is I. Problem
The time ~~~ed without any magnet movem
CB bei~""detected, du ring a run obstacl
command~ exceeded the value set in hydrau
parameter 'T. out CSCB' (see 3.3). Wrong
As for hydraulic drives, monitoring Incorre
starts after a delay when starting is in parame
•
the up direction (see CT. 3.1 .3 'Travel
t.') . Pick-up
etc.
Problem
drive (i
854
FA_ENCODER_MISSING NGE has detected the encoder of the Encode
overspeed governor is missing . is broke
 are connected to Ext4.0 and CO, cu is
communication with said extension is Maybe d
interrupted. In this event, fault location o
Page 16
FA_NO_EXT4_ 0 632 will occur
simultaneously.
While CO and CU remain on
simultaneously, no movement
whatsoever is permitted except for
the emergency service.
This is a positioning type fault.

0908039 - ARCA III Controller Gearless. Product instruction.

 CO CU' re
905 FA_NO_CS System detected that a magnet CS is Wrong lo
Page 17 . missing. of magne
This is a positioning type fault. In positi
II:
Paramete
CS/CB' re
Problems
906 FA_NO_CB
System detected that a magnet CB is Wrong lo
missing of magne
This is a positioning type fault. In positi
II:
Paramete
CS/CB' re
Problems

0908039 - ARCA III Controller Gearless. Product instruction.

 landing, that magnets counting was
incorrect.
Page 18 This is a positioning type fault.
FA PO FS CS DEC Only if positioning type is I Check
911
- - - - magnets
Systems detects, when entering the
upper part of a magnet CS at a
landing, that magnets counting was
incorrect.
This is a positioning type fault.
Only if positioning type is I Check
912 - - -
FA PO FS CB INC
-
magnets
Systems detects, when entering the
lower part of a magnet CB at a
landing, that magnets counting was
incorrect.
This is a positioning type fault.

0908039 - ARCA III Controller Gearless. Product instruction.

 landing, that magnets counting was magnet location
incorrect.
Page 19 This is a positioning type fault.
918 FA_PO_CSMCB Only if positioning type is I Check location
System detects if there is too many magnets and switc
activations of flank counter ·CS with
respect to flank counter CB (greater
than two).
This is a positioning type fault.
919 FA_PO_CBMCS Only if positioning type is I Check location
System detects if there is too many magnets and switc
activations of flank counter CB with
respect to flank counter CS (greater
than two).
This is a positioning type fault.

0908039 - ARCA III Controller Gearles.s. Product instruction.

 of maximum motor temperature and Extreme
of oil temperature(hyd raulic lifts) J20 (cooling)
Page 20
on PBCM turns on.
If parameter CT. 3.1.4 is 'THER
Immediate' [NO], the car stops at
next floor in floor-to-floor and
recovery journeys.
If parameter CT. 3.1.4 is 'THER
Immediate' [YES], in floor-to-floor
and recovery journeys,the car stops
at the end of time set in parameter
CT. 3.1.4 'Delay THER' [XX]s.
In other types of journeys, the car
stops immediately. .
1010 FA_THERMISTOR_ENT1 This fault occurs when motor Overtem
_ON thermistor of entrance 1 has detect motor o
overtempearture. Extensio
Only EN81-20.

0908039 - ARCA III Controller Gearless. Product instruction.

 opened it is detected that car door
•
contact of entrance 2 is activated
Page 21 (P35B ON).
Only EN81-20.
1032 FA_CAR_CONTACT3 This fault occurs when with car door Car door conta
opened it is detected that car door
contact of entrance 3 is activated
(P35B ON),

• Only EN81-20 .
1040 FA_LANDING_DOOR_C This fault occurs when with landing
ONTACTl
Landing doo
door opened it is detected that bypassed.
landing door contact of entrance 1 is
• activated .
Only EN81-20.
1041 FA_LANDING_DOOR_C This fault occurs when with landing
ONTACT2
Landing doo
. door opened it is detected that bypassed.
landing door contact of entrance 2 is
activated.
Only EN81 -20.

0908039 - ARCA III Controller Gearless. Product instruction.

 1400 - -
FA LAP1 NOT- ON AT-
- This fault occurs if the opening of the Fault of d
Page 22 LANDING door at entrance 1, when there is a entrance
position reference, exceeds the time Obstructi
set in parameter 'Max Op/Cl T' (see LAP, prob
CT. 3.5.2) before the open door limit etc...
switch LAPl has been detected.
(inputs LAP of extension (3.0)). Check th
caused th
The field 'Xtra Info' shows the logic
position of the landing concerned Fault of e

1450 FA_LAP2_NOT_ON_AT_ This fault occurs if the opening of the Fault of d

LANDING door at entrance 2, when there is a entrance
position reference, exceeds the time faulty co
set in parameter 'Max Op/Cl T' (see with ope
CT. 3.5.2) before the open door li mit Check th
switch LAP2 has been detected. caused th
(inputs LAP of extension 3.1)
Fault of e
The field 'Xtra Info' shows the logic
position of the landing concerned

0908039 - ARCA III Controller Gearless. Product instruction.

 Error in
Etc.
Page 23
1807 AN_CIRCUIT_JUMP_SEC During a door open movement, Auxiliary
URITIES auxiliary circuit PPS did not jump the moveme
door securities.
Wrong w
On detecting this anomaly, levelling
movements with open doors are
cancelled until the anomaly is
recovered with the CT (to recover the
anomaly, activate CT's function 1.6
FAULT RESET.
This anomaly is detected only if the
control includes the 'Relevelling w/
door open' option (see CT. 3.5.5
'Relevel DO') or the 'Levelling w/ door
open' option (see CT. 3 .5.5 'Levelling
DO').

0908039 - ARCA III Controller Gearless. Product instruction.

 Phase but the door operator requires and/or sw
3 phases. of 2 phas
Page 24
1818 - -
AN PHASE INV NGE has detected that the sequence The orde
of the phases (RST) is not correct. switching
fault is n
Only with 3-phase doors. of V3F
door is n
1819 AN_BAT_CHANGE The battery of NGE must be replaced . Try to av
high tem
situations
aging.
1820 AN_RM_FAULT Last manual rescue operation has There wa
failed. NGE faul
1821 AN_ENERG_INSUF Battery charge level is too low to Battery
supply the Emergency Systems recharge
during 1h.

0908039 - ARCA III Cont roller Gearless. Product instruction.

 In the event o
relevelling (spe
Page 25
magnets CS/CB o
is small.
In the event o
(speed VOO)
parameter Dist_ VO
2200 FIRE AT FLOOR This anomaly occurs when the input The fire detector o
of floor cancellation in case of fire one floor.
turns on.
The Xtra Info field shows the number
of the floor concerned.
The anomaly is detected only if
parameter 7.1 'Enable Smoke SW' is
enabled.
2264 AN_STARTS_ROPE The anomaly occurs when the Number of starts
number of starts exceeded 1000000 the value of 10000
of cycles.
It applies to M33/M34 lifts.
IMPORTANT: Change the ropes.

0908039 - ARCA III Controller Gearless. Product instruction.

 This anomaly aborts the rescue
movement in progress and prevents
Page 26
new rescue movements to be
performed.
To be able to carry out a new rescue,
enable CT's function 1.6 FAULT
RESET.
2273 AN_EXTS.15 This anomaly occurs when extension Extension
5.15 is dropped, only in regulated Vertical C
drives.
2274 AN_EXTS.2 This anomaly occurs when extension Extensio
5.2 is dropped, only if smoke control Vertical C
is activated (CT 7 .1).

0908039 - ARCA III Controller Gearless. Product instruction.

 recovered if after a reset the
initialization is correct. If other fau lts
as AV. 605, 630, 631, 632, 633, 902,
Page 27
etc. are detected, please check if this
anomaly is detected.
2339 AN_INI_BUSH The anomaly occurs when an error in Fatal error
the initialization of the Horizontal CAN CAN bus.
Bus has been detected. After the
anomaly, communications in Bus H Check ca
are incorrect or do no exist. The device, oth
control works as a simplex. It is etc.
recovered if after a reset the
initialization is correct or parameter
CT 3.8 'Hor.Com.' is [NO].
2340 AN_NO_TLSV The anomaly occurs when it 1s Autodialler
detected that the autodialler is not
present in the CAN Bus. Only if using Fatal error
Orona's autodialler. See parameter bus.
'xxxx'

0908039 - ARCA III Controller Gearless. Product instruction.

 Only in lifts with CT 8.2.C' Enable
S.A.T' [AUTO] or [MF].
Page 28
2344 AN_EXTS_NOD33 Is detected that the Extension 5.33 Stay out
stays out in the Bus CAN Fault in
communication. communi
Only in lifts with CT 8.2.C 'Enable
S.A.T' [AUTO] or [MF].
2345 AN_CN_PERMANENTE_ It detects when the drive is not Error in t
OFF turned on after a while after the firing reading E
order.
Only if 3. 7 'Drive standby' is ON.
2346 AN_CN_PERMANENTE_ It detects when the drive is not Error in t
ON turned off after the turn on order. reading E
Only if CT 3.7 'Drive standby' is ON.

0908039 - ARCA III Controller Gearless. Product instruction.

C Only if the lift is EN81-1/2 Annex 3.
Vertica

Page 29
Also in case of car lift with control of
C an external door.

C
(
(

C
C
(
(

C 0908039 - ARCA III Controller Gearless, Product instruction.

Page 30

0908039 - ARCA III Controller Gearless. Product instruction.

 If decele
this dista
Page 31
if the d
type or f
Problems
Location
Brake ad
2407 LAST START_CPU There is no cause. There is
Si no se produce s imultaneamente la
averfa N° 505
FA_POWER_ SHUTDOWN, puede
indicar que el circuito del watchdog
de la CPU esta actuando. Debera
aparecer l a averfa AV_WATCHDOG.

0908039 - ARCA III Controller Gearless. Product instruction.

Page 32

0908039 - ARCA lII Controller Gearless. Product instruction.