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    manki

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    manki

    Uploaded by

    singhgurshan1318
    2 views3 pages

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    2 views3 pages

    manki

    Uploaded by

    singhgurshan1318

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    MANKIRAT SINGH

    [email protected] 0479140601 Melbourne,VIC

    Profile Summary

    Experienced front staff and kitchen crew member with strong retail and project oversight skills, adept at pick
    packing and maintaining high customer service standards. Proven customer service associate with experience
    in cash handling. POS systems, and inventory management. Skilled in retail sales, upselling, focused on
    enhancing store operations and service quality.

    Professional Skill
    Sales Expertise Point of Sale (POS) system operation
    Order Delivery Practices Customer Engagement
    Time Management Inventory management

    Education

    Bachelor of Computer Science Expected


    Deakin University, Burwood, Melbourne 07/2026

    Work Experience

    Crew Member, McDonald’s 2023-current


    Worked well with teammates and accepted coaching from management team.
    Cleaned and maintained all areas of restaurant to promote clean image.
    Demonstrated strong teamwork and cooperation during overnight shifts, contributing to
    a harmonious work environment.
    Effectively communicated and coordinated tasks with colleagues to ensure efficient
    kitchen operations.
    Adapted seamlessly to fast-paced, ever-changing work environments, ensuring tasks were
    completed promptly.
    Maintained a strong understanding of food safety protocols, including temperature
    monitoring, food storage, and hygiene practices.
    Manage store cash register, ensure the accuracy of daily counts, and resolve issues
    related to transactions using the internal POS system

    Customer Service Representative , MORE PVT LTD 07/2022 - 06/2023

    Handled customer inquiries and suggestions courteously and professionally.


    Conducted in-store product demonstrations, leading to a 15% increase in in-store sales
    during promotional
    events.
    Assisted in training and onboarding 10 new employees, improving team productivity by
    30% in the first quarter.
    Answered constant flow of customer calls with minimal wait times.
    Monitored sales floor and merchandise displays for presentable condition, taking
    corrective action such as restocking or reorganizing products.
    Work Experience

    Operated cash registers, accepting payment and making change.


    Maintained tidy and organized store to comply with cleanliness standards
    Checked pricing, scanned items, applied discounts, and printed receipts to ring up
    customers.
    Maintained customer satisfaction with forward thinking strategies focused on addressing
    customer needs and resolving concerns.
    Execute stocking activities for store products, receive shipments from vendors, and
    interface with the general manager to open and close the store
    Perform sales transactions for store products, and food items, deliver exceptional
    customer service, and achieved 120% of monthly sales quotas for membership accounts
    by educating customers on discounts and benefits

    Crew Member,Hungry Jack’s 11/2023 -05/2024

    Conducted store maintenance tasks, including cleaning of the stockroom and general
    cleaning around the store to uphold cleanliness and hygiene standards.
    Played a pivotal role in maintaining the store's operational efficiency and ensuring timely
    receipt and organization of stock deliveries as a crew member at Hungry Jacks.
    Received an average of 200 boxes of stock per delivery and efficiently organized them
    within the store.
    Effectively communicated and coordinated tasks with colleagues to ensure efficient
    kitchen operations.

    Volunteer Experience

    Student Council, BDPS, Patiala, 2022-2023

    Nominated as a member of the Student Council, demonstrated leadership qualities and


    the ability to represent student interests effectively.
    Played a pivotal role in organizing and managing school events, ranging from cultural
    festivals to academic competitions, ensuring their smooth execution and success.
    Oversaw entry, seating arrangements, and crowd flow to accommodate hundreds of
    attendees seamlessly.
    Coordinated with a diverse team of students and staff providing comprehensive guidance
    to ensure effective crowd management and adherence to safety protocols.
    Collaborating closely with event organizers and school administrators, Contributed to
    planning and executing various initiatives, including brand activations and promotional
    activities, aimed at enhancing guest engagement and showcasing the school's
    achievements and offerings.
    Assumed responsibility for merchandise sales and inventory management during
    fundraising events, optimizing product displays and implementing
    Volunteer Experience

    Patiala Foundation, 2022


    Patiala Foundation is an organization in special consultative status with the Economic and Social
    Council of the United Nations since 2018. Patiala Foundation is working on various social welfare
    projects in Punjab and surrounding states.
    Took the initiative of creating awareness about road safety and traffic rules amongst
    cyclists
    Applied reflective stickers on bicycles not having tail lights to minimize the risk of
    accidents
    Built a strong network of people by interacting with them during the campaign
    Youth Action Hub, 2021
    The Youth Action Hubs initiative was created by youth at the UNCTAD Youth Forum in October
    2018.It empowers youth to think globally and express views on matters within UNCTAD's mandate
    and enables us to take action locally as game changers in our communities by setting up SDG
    related projects.
    Actively Participated in social outreach program for 15 days
    Gained knowledge about SDGs and their implementation
    CRY NGO, 2021
    Child Rights and You (CRY) is one of the finest organizations to provide poor children with happier
    and healthier childhoods.
    Attended 4 week long Youth Change Champions Program
    Developed a campaign to raise funds for the NGO by creating Covid-19 Awareness
    posters
    Took part in Webinars and learnt about networking, fundraising and child rights

    Certificates
    FSA ( Food Service Assistant ) Level 1

    Availibilty

    Available for part time and casual opportunities and flexible schedule throughout the week

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