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Hierarchical Model
Network Model
Entity-relationship Model
Relational Model
Hierarchical Model
This database model organises data into a tree-like-structure, with a single root, to
which all the other data is linked. The heirarchy starts from the Root data, and expands
like a tree, adding child nodes to the parent nodes.
In this model, a child node will only have a single parent node.
This model efficiently describes many real-world relationships like index of a book,
recipes etc.
In hierarchical model, data is organised into tree-like structure with one one-to-many
relationship between two different types of data, for example, one department can have
many courses, many professors and of-course many students.
Network Model
This is an extension of the Hierarchical model. In this model data is organised more like
a graph, and are allowed to have more than one parent node.
In this database model data is more related as more relationships are established in this
database model. Also, as the data is more related, hence accessing the data is also easier
and fast. This database model was used to map many-to-many data relationships.
This was the most widely used database model, before Relational Model was
introduced.
Entity-relationship Model
In this database model, relationships are created by dividing object of interest into
entity and its characteristics into attributes.
Different entities are related using relationships.
E-R Models are defined to represent the relationships into pictorial form to make it
easier for different stakeholders to understand.
This model is good to design a database, which can then be turned into tables in
relational model(explained below).
Let's take an example, If we have to design a School Database, then Student will be
an entity with attributes name, age, address etc. As Address is generally complex, it can
be another entity with attributes street name, pincode, city etc, and there will be a
relationship between them.
Relational Model
In this model, data is organised in two-dimensional tables and the relationship is maintained by
storing a common field.
This model was introduced by E.F Codd in 1970, and since then it has been the most widely
used database model, infact, we can say the only database model used around the world.
The basic structure of data in the relational model is tables. All the information related to a
particular type is stored in rows of that table.
Hence, tables are also known as relations in relational model.
In the coming tutorials we will learn how to design tables, normalize them to reduce data
redundancy and how to use Structured Query language to access data from tables.
Important benefits of CRM for e-commerce
The world of business has become a competitive environment that involves new and detailed
solutions to meet the changing needs of customers and to overcome cultural differences.
Typically, e-commerce is considered to be completed / purchasing activities through
electronic software. Yet everything is more complex.
Nowadays, nearly 90% of buyers search for the desired product or service online. It is
difficult to handle and analyze a large amount of data from these processes. As a result,
managing a website on a daily basis becomes a major challenge. But the development of
technology provides business owners with the ability to use CRM for ecommerce and to
facilitate everyday tasks as well as to provide unmatched purchasing experience.CRM for E-
commerce brings changes to e-commerce landscape
Uses email communication to establish and enhance relationships with online retailing
prospects and customers. We can see e-commerce as a customer-oriented strategy which
implements various tools to handle many processes. But the key to efficient website
management is knowing your customers and complying with their expectations for product
quality and speed of service.
Integration of a CRM software in the operation of customer relationships will improve your
store’s performance. The insights of customers’ information and its analysis are powerful
benefits for traffic improvement, optimizing conversion levels and allocating necessary and
relevant data to increase your sales. In addition, knowing your target audience and identifying
your best-performing products will increase the response to marketing campaigns.
With CRM, you will take advantage of the Bird-Eye view of all business processes on a
single dashboard. So, the CRM will help you cut costs, as well as increase the burden and
heavy-manual day-to-day tasks with automation.
5 Benefits you can distribute CRM to E-commerce
Implementing the capabilities of CRM technology in your e-commerce platform will increase
visibility in sales processes, correlated records and documents will be added, and more
personal shopping experience will be established. With the CRM for e-commerce you will
receive such benefits:
Awareness about your web customer needs
Due to CRM software, you may have a deeper understanding of customer needs. You have
access, collection and access to user activities and personal details in the company. The
history of communication and purchase with up-to-date records will serve marketing and
support managers, as well as increase the efficiency of sales rep performance. In addition, the
use of social media enables you to track the current interests of your buyers.
Workflow automation
The first sales managers used to focus on the transaction and used to spend a lot of time
tracking the activities of the buyer and sending follow-ups. With CRM, you can automate
follow-up and sending emails. In addition to the various materials, you can set the deadline.
For example, the customer has bought a laptop and your sales representative can plan a
newsletter for this customer, in which he will have various accessories for the purchase.
Another example is setting an alert about customers who leave the site without any action.
You can send discount coupons or special offers to them.
Effective Business Data Management
There is no need to spend time searching on essential contacts or documents. CRM enables a
comprehensive data system and data connection between different types of records.
Detailed reporting and forecast
Measuring the effectiveness of processes in the company has a significant impact on further
objectives and budget planning. The CRM software enables you with a set of customizable
reporting options that show successful and ineffective actions. These records give land for
ROI and revenue levels, as well as an emphasis on areas that require improvement.
Improve customer loyalty
Additional features of the CRM will help you provide safe hosting to your buyers, which are
extremely important and important. You will be able to detect and remove fraudulent
transactions, as well as an easy checkout process. As a rule, customers have a general urgent
question – ‘Where is my order?’ Your customers will be pleased with the smooth order
situation and will see a comprehensive history. In addition, you can send and send special
offers to your lost customers who leave your store at a storefront.
Online retail is a competitive area and buyers demand for quality service and personalization
spar business owners to seek innovations and effective solutions. With CRM integration, your
employees will give your customers an unmatched experience of excellent service and
relevant offers that encourage them to return frequently.
Viral Marketing is that which is able to generate interest and the potential sale of a brand
or product through messages that spread like a virus, in other words, quickly, and from
person to person. The idea is for it to be the users themselves that choose to share the
content.
Due to their speed and ease to share, social networks are the natural habitat of this kind of
marketing. The most widespread example in recent times is the creation of emotional,
surprising, funny or unique videos on YouTube, which are then shared on Facebook,
Twitter and other channels.
However virality can be a double-edged sword. It's important to remember that in this type
of campaign, a large part of the control falls into the hands of the users, and there is a risk
that the message can be misinterpreted or parodied. On the other hand, a successful viral
campaign can work miracles for your brand’s results.
In theory, a viral marketing campaign is very simple to carry out: create a video or
another type of content which is attractive to your target, put it on the internet and promote
it. Form there on, all you can do is wait for the fuse to light and for users to start sharing
like crazy.
In some cases, virality happens by accident. For example, when a video is uploaded by a
private user that all of a sudden becomes popular and begins to circulate all around the
Internet.
As for the dispersion strategy for brand videos, there are two types: the shown or the
concealed. In the former, the user is aware from the first moment that they are viewing
advertising or branded content, while in the latter the participation of the brand is hidden
and is only revealed later.
If you apply concealed marketing techniques, it is important to be very careful so the user
does not feel tricked, cheated or deceived, as the viral campaign could then turn against
you.
No matter what strategy we choose, remember to never ever become "spammy", or go
overboard while sharing the content. Instead of repeating message over and over again, the
best strategy is to find the perfect place and time and let the “viral fuse” light itself.
Low cost. What characterizes viral campaigns is that the users do a significant part of
the work for the brand, which drastically cuts down the costs of dispersion. It is
unnecessary to buy advertising or media space.
Potential of great reach. A viral video on the Internet has the ability to reach a huge
international audience without having to invest a ton of money or make any extra effort.
Due to this, a small company or even a private individual can go extremely viral.
It is not invasive. In viral marketing, the social media user is the one making the
decision to participate and share content, so it lessens the possibility of the brand
coming across as invasive. Like this, the perception of the brand and the interaction are
significantly better, compared to more classical forms of advertising.
It helps build up your brand. If we really hit the bull’s-eye in terms of creativity, we
are creating content so incredible that users themselves decide to share it and, hence
create a personal connection
In his book, Permission Marketing: Turning Strangers into Friends, and Friends into
Customers, Godin explains that consumers should have the power to choose how they’re
marketed to. When consumers agree to receive marketing emails, marketers are better able to
understand and cater to their interests.
If you sign up for Starbucks Rewards, it’s likely because you love their drinks and think the
incentive of earning points for each vanilla latte you buy is a pretty good deal.
You might also enter your email address to access an analytics report and check a box giving
the company permission to send you other relevant content offers. These instances involve
the customer providing information in exchange for something of interest -- the basis of
permission marketing. In short, it’s a way to niche market to customers on their terms.
Whichever form of email marketing is being used, both hand the reins to the customer, giving
them control over when the relationship starts and stops.
Permission-based marketing is a way for businesses to offer incentives that align with
customer interest.
What gives permission marketing the edge over traditional marketing like TV, billboard, and radio
ads?
The biggest advantage that permission marketing has over traditional marketing forms is that it has
higher engagement rates. This is due to the fact that your target audience is already interested in what
you have to offer.
Every marketer knows that an engaged audience is easy to turn into a paying customer. Due to the
fact that engagement is high, conversion rates are also higher in permission marketing than other
forms of marketing.
Permission marketing is targeted at only those who are interested in receiving your promotional
material. It also employs low-cost online tools like email to disseminate the marketing material,
making permission marketing a very inexpensive method of marketing.
Long-term relationships
Repeat customers make up the bigger chunk of every business. Permission-based marketing gives
you an opportunity to build long-term relationships with your customers, turning them into repeat
customers.
Commission rates vary dramatically, depending on the company and the offer. On the
low end, you’ll earn about 5% of the sale but, with some arrangements, you can earn as
much as 50%, usually when promoting a class or event. There are also affiliate
marketing programs that provide a flat rate per sale instead of a percentage.
Affiliate marketing is low risk. Since there’s no cost to join affiliate programs, you can
start making money with an established affiliate product or service without any upfront
investment. Affiliate marketing also can generate relatively passive income through
commission—the ideal money-making scenario. Though initially you’ll have to invest
time creating traffic sources, your affiliate links can continue to deliver a steady
paycheck.
Finally, successful affiliate marketing offers the potential to significantly scale your
earnings without hiring extra help. You can introduce new products to your current
audience and build campaigns for additional products while your existing work continues
to generate revenue in the background.
Before you get too excited, know that great affiliate marketing is built on trust. While
seemingly there are an endless number of products or services to promote, it’s best to
only highlight those you personally use or would recommend. Even when a product
interests you or fits within an existing hobby, becoming a great marketer for that product
takes a lot of work.
The Information Technology Act, 2000 or ITA, 2000 or IT Act, was notified on October 17, 2000. It
is the law that deals with cybercrime and electronic commerce in India. In this article, we will look at
the objectives and features of the Information Technology Act, 2000.
In 1996, the United Nations Commission on International Trade Law (UNCITRAL) adopted
the model law on electronic commerce (e-commerce) to bring uniformity in the law in
different countries.
Further, the General Assembly of the United Nations recommended that all countries must
consider this model law before making changes to their own laws. India became the 12th
country to enable cyber law after it passed the Information Technology Act, 2000.
While the first draft was created by the Ministry of Commerce, Government of India as the
ECommerce Act, 1998, it was redrafted as the ‘Information Technology Bill, 1999’, and
passed in May 2000.
The Information Technology Act, 2000 provides legal recognition to the transaction done via
an electronic exchange of data and other electronic means of communication or electronic
commerce transactions.
This also involves the use of alternatives to a paper-based method of communication and
information storage to facilitate the electronic filing of documents with the Government
agencies.
Further, this act amended the Indian Penal Code 1860, the Indian Evidence Act 1872, the
Bankers’ Books Evidence Act 1891, and the Reserve Bank of India Act 1934. The objectives
of the Act are as follows:
Grant legal recognition to all transactions done via an electronic exchange of data or other
electronic means of communication or e-commerce, in place of the earlier paper-based
method of communication.
Give legal recognition to digital signatures for the authentication of any information or
matters requiring legal authentication
Facilitate the electronic filing of documents with Government agencies and also departments