Types of Dispute Resolution Mechanisms
Types of Dispute Resolution Mechanisms
Resolution Mechanisms
16 July 2024
By: Dr D.M.Tshobotlwane
1. Negotiation
Negotiation is often the first step in resolving disputes in the
construction industry.
It involves the parties involved in the dispute sitting down and
discussing their issues in a constructive manner with the aim of
reaching a mutually acceptable solution.
Negotiation is a flexible and informal process that allows for
creative problem-solving and can help preserve relationships
between the parties.
2. Mediation
Mediation is a voluntary and confidential process in which a
neutral third party, known as a mediator, helps the parties
involved in the dispute to reach a resolution.
The mediator does not impose a decision on the parties but
instead assists them in communicating effectively and exploring
possible solutions.
Mediation is often faster and less expensive than litigation and can
result in more satisfactory outcomes for all parties involved.
3. Arbitration
Arbitration is a more formal dispute resolution process in which
the parties agree to have their dispute resolved by a neutral third
party, known as an arbitrator.
The arbitrator makes a binding decision based on the evidence
presented by the parties.
Arbitration can be less time-consuming and costly than litigation,
and the parties have more control over the process and outcome.
However, the decision of the arbitrator is final and legally binding.
Arbitrator must act fairly and impartially between the parties
Court can intervene if the arbitrator does not act fairly
4. Adjudication
Adjudication is a dispute resolution process commonly used in
construction contracts.
It involves a neutral third party, known as an adjudicator, making
a provisional decision on the dispute within a specified
timeframe.
The decision of the adjudicator is binding on the parties unless
and until it is overturned by arbitration or litigation.
Adjudication is a quick and cost-effective way to resolve disputes
in the construction industry.
Difference arbitration and
adjudication
Arbitration is binding and it can be a much longer and more
formal process.
Adjudication involves the quick resolution of disputes between
parties where an adjudicator hears the outline of both sides of the
argument and makes a fast decision within 28 days.
Often the dispute is decided on paper only.
Arbitration reviews the dispute fully
5. Litigation
Litigation is the most formal and adversarial dispute
resolution process in which the parties involved in the
dispute present their case before a court of law.
Litigation can be time-consuming, expensive, and
unpredictable, and can damage relationships between the
parties.
Sometimes more money can be spent going through the
courts than just accepting the loss (magistrate, high court,
appeal court, and constitution court)
However, it may be necessary in cases where other dispute
resolution mechanisms have failed or are not suitable.
Conclusion
In conclusion, dispute resolution mechanisms play a crucial role in
the construction industry of South Africa and can help parties
resolve their disputes in a timely and cost-effective manner.
It is important for construction professionals to be aware of the
different dispute resolution mechanisms available to them and to
choose the most appropriate one based on their specific
circumstances.
By using the right dispute resolution mechanism, parties can avoid
costly litigation, preserve relationships, and ensure successful project
outcomes.
Thank you for your attention, and I hope you found this presentation
on dispute resolution mechanisms in the construction industry of
South Africa informative and helpful.
List of references
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Mediation in Resolving Disputes Among Members of a South
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Blom, I., & De Visser, J. (2012). The Role of Mediation in
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Conflict Resolution, 12(1), 61-78.
Nhlapo, T. l. (2013). The Use of Alternative Dispute Resolution
Mechanisms in Resolving Family Disputes in South Africa: An
Evaluative Perspective. Social Work, 49(2), 180-197.
List of references
Cuny, B. (2011). Dispute Resolution in South Africa: An Overview
of the Legal Framework. CERIL Law Reports, 2(1), 33-49.
Madonsela, T. (2014). The Role of the South African Human Rights
Commission in Resolving Disputes Related to Human Rights
Violations. Journal of Human Rights and Human Dignity, 2(1), 56-
68.
Quinlan, T. K. (2016). The Use of Arbitration in Resolving
Commercial Disputes in South Africa: Challenges and
Opportunities. South African Law Journal, 34(3), 451-467.
De Jager, J., & Mpindis, L. (2020). The Effectiveness of Judicial
Dispute Resolution Mechanisms in South Africa: A Case Study