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Chapter 08: Managing Human Resources and Labour Relations

Chapter 08 Multiple Choice Questions

1. ________ is the set of organizational activities directed at attracting, developing, and maintaining an effective
workforce.
Production management
Operations management
Developing a mission statement
Human resource management
Financial management

Difficulty: 2
QuestionID: 08-1-01
Page-Reference: 167
Skill: Knowledge
Objective: 8.1

Answer: Human resource management

2. Which of the following is considered the starting point of effective human resource management?
Advertising
Financing
Human resource planning
External staffing
Recruitment

Difficulty: 2
QuestionID: 08-1-02
Page-Reference: 167
Skill: Knowledge
Objective: 8.1

Answer: Human resource planning

3. Cindy Stevens is observing and interviewing several database administrators to determine the duties and
responsibilities associated with their job, as well as the knowledge, skills, and abilities that someone must have
to perform the job. Cindy is performing the HR function of
job analysis.
advertising.
promotion.
training.
staffing.

Difficulty: 2
QuestionID: 08-1-03
Page-Reference: 167
Skill: Comprehension
Objective: 8.1

Answer: job analysis.

Copyright © 2015 Pearson Canada Inc.


1
4. Cindy Stevens has developed a document that identifies the duties and responsibilities of a database
administrator. This document is referred to as a
recruitment effort.
job quantification.
job description.
job advertisement.
job specification.

Difficulty: 2
QuestionID: 08-1-04
Page-Reference: 167
Skill: Comprehension
Objective: 8.1

Answer: job description.

5. Cindy Stevens has identified the knowledge, skills, and abilities necessary for a database administrator in her
organization. She will record this information in a(n)
advertising budget.
employee analysis.
job specification.
staffing survey.
on-the-job training agreement.

Difficulty: 1
QuestionID: 08-1-05
Page-Reference: 167
Skill: Comprehension
Objective: 8.1

Answer: job specification.

6. June has been given the responsibility of doing a job analysis, but she isn't sure what it means, so she asks
you. You say that it is
a written statement which outlines the duties, tasks, and relationship with other positions in the organization.
an attempt to generate large numbers of qualified applicants.
the specific method by which the firm will attempt to reach its objectives.
the detailed study of the specific duties required for a particular job and human qualities required to perform that job.
an analysis of the characteristics of individuals who currently hold jobs with the firm.

Difficulty: 1
QuestionID: 08-1-06
Page-Reference: 167
Skill: Comprehension
Objective: 8.1

Answer: the detailed study of the specific duties required for a particular job and human qualities required to perform that
job.

Copyright © 2015 Pearson Canada Inc.


2
7. Joe manages 15 workers on a production line. He has asked each of them to create a checklist of all the duties
they perform. Joe is working on a
job analysis.
job specification.
job description.
person-job matching.
job relatedness.

Difficulty: 2
QuestionID: 08-1-07
Page-Reference: 167
Skill: Comprehension
Objective: 8.1

Answer: job description.

8. John is reading a document which describes the conditions under which his job will be done, the ways in
which it relates to other positions, and the duties he needs to perform. John is probably looking at
a job specification.
a job description.
job relatedness.
person-job matching.
a job analysis.

Difficulty: 2
QuestionID: 08-1-08
Page-Reference: 167
Skill: Comprehension
Objective: 8.1

Answer: a job description.

9. Cindy Stevens has developed a database that contains information on each employee's education, skills, work
experience, and career aspirations. She plans to use this database to identify employees to fill vacancies. This
data base is a
job specification.
skills inventory.
managerial grid.
job analysis.
replacement chart.

Difficulty: 2
QuestionID: 08-1-09
Page-Reference: 168
Skill: Comprehension
Objective: 8.1

Answer: skills inventory.

Copyright © 2015 Pearson Canada Inc.


3
10. Mark, a manager in production, needs to determine the supply and demand of employees in order to develop
specific strategies. This is known as
job specification.
job description.
performance appraisal.
job analysis.
forecasting.

Difficulty: 1
QuestionID: 08-1-10
Page-Reference: 168
Skill: Comprehension
Objective: 8.1

Answer: forecasting.

11. When forecasting demand,


industry comparisons are mandatory.
the company forecasts the number and type of people who will be available for hiring from the labour market at large.
employees are interviewed and asked how long they think they will remain with the company.
employees sign a contract stating the number of years they will stay.
a company must assess trends in past HR usage, future organizational plans, and general economic trends.

Difficulty: 2
QuestionID: 08-1-11
Page-Reference: 168
Skill: Knowledge
Objective: 8.1

Answer: a company must assess trends in past HR usage, future organizational plans, and general economic trends.

12. Forecasting the supply of labour involves two tasks. The first task is to forecast
future organizational plans.
the number and type of employees who will be in the firm at some future date.
general economic trends.
trends in past HR usage.
demand for certain types of employees.

Difficulty: 1
QuestionID: 08-1-12
Page-Reference: 168
Skill: Knowledge
Objective: 8.1

Answer: the number and type of employees who will be in the firm at some future date.

Copyright © 2015 Pearson Canada Inc.


4
13. Cindy has placed an advertisement for a job vacancy in the employment section of the newspaper. This is a
form of
profit sharing.
external recruitment.
job analysis.
vestibule training.
internal recruitment.

Difficulty: 2
QuestionID: 08-1-13
Page-Reference: 168
Skill: Comprehension
Objective: 8.2

Answer: external recruitment.

14. The process of attracting qualified persons to apply for the jobs that are open is called
searching.
soliciting.
interviewing.
recruiting.
selection.

Difficulty: 1
QuestionID: 08-1-14
Page-Reference: 168
Skill: Knowledge
Objective: 8.2

Answer: recruiting.

15. What is the first step in obtaining applicants who are both interested in and qualified for available jobs?
Interviews
Selection
Recruiting
Enlistment
Resume differentiation

Difficulty: 1
QuestionID: 08-1-15
Page-Reference: 168
Skill: Knowledge
Objective: 8.2

Answer: Recruiting

Copyright © 2015 Pearson Canada Inc.


5
16. The use of newspaper advertisements, visits to high schools, colleges, and university campuses, and use of
employment agencies are part of
performance appraisals.
external recruiting.
community involvement.
internal training programs.
compensation studies.

Difficulty: 2
QuestionID: 08-1-16
Page-Reference: 168
Skill: Comprehension
Objective: 8.2

Answer: external recruiting.

17. Evaluating each potential candidate for an existing job opening and deciding on whom to extend a job offer
to is called
recruiting.
screening.
interviewing.
decision-making.
selecting.

Difficulty: 1
QuestionID: 08-1-17
Page-Reference: 170
Skill: Knowledge
Objective: 8.2

Answer: selecting.

18. The process of considering present employees as candidates for openings within the organization is referred
to as
profit sharing.
job analysis.
internal recruitment.
external recruitment.
vestibule training.

Difficulty: 1
QuestionID: 08-1-18
Page-Reference: 168
Skill: Knowledge
Objective: 8.2

Answer: internal recruitment.

Copyright © 2015 Pearson Canada Inc.


6
19. Asking a prospective employee a question like "Tell me about a situation where you took the initiative" would
happen when the __________ approach is being used.
aptitude testing
behavior-based interviewing
curveball
testing
assessment centre

Difficulty: 1
QuestionID: 08-1-19
Page-Reference: 171
Skill: Comprehension
Objective: 8.2

Answer: behavior-based interviewing

20. When Sara, the human resource manager, attempts to determine the predictive value of a selection
technique, she is doing
validation.
certification.
training.
internal recruitment.
external recruitment.

Difficulty: 1
QuestionID: 08-1-20
Page-Reference: 169
Skill: Comprehension
Objective: 8.2

Answer: validation.

21. Once the recruiting process has attracted a pool of applicants, the next step is to select someone to hire. The
intent of the selection process is to gather information from applicants that will predict their job success. The
organization can only gather information about factors that are predictive of future performance. This process is
called
psychological profiling.
screening.
job specification.
validation.
none of these.

Difficulty: 3
QuestionID: 08-1-21
Page-Reference: 169
Skill: Comprehension
Objective: 8.2

Answer: validation.

Copyright © 2015 Pearson Canada Inc.


7
22. Louis, an information-technology manager, needs to select a new employee. Which of the following would
Louis not normally use as a part of the employee selection process?
Performance appraisals
Ability and aptitude tests
Applications and resumes
Medical examinations
Reference checks

Difficulty: 1
QuestionID: 08-1-22
Page-Reference: 170
Skill: Comprehension
Objective: 8.2

Answer: Performance appraisals

23. Kim, a public relations manager, has just completed the process of checking the references of several job
candidates. What should she do next?
Conduct screening interviews
Conduct medical and drug tests
Conduct interviews with the candidates
Give ability/aptitude tests
Administer polygraph tests

Difficulty: 2
QuestionID: 08-1-23
Page-Reference: 170
Skill: Application
Objective: 8.2

Answer: Conduct interviews with the candidates

24. Jerry, a marketing manager, has just conducted screening interviews with several job candidates. What
should he do next?
Consider applications and resumes
Give a polygraph test
Give an ability/aptitude test
Give medical/drug/polygraph tests
Conduct an interview with the manager

Difficulty: 2
QuestionID: 08-1-24
Page-Reference: 170
Skill: Application
Objective: 8.2

Answer: Give an ability/aptitude test

Copyright © 2015 Pearson Canada Inc.


8
25. All of the following are external recruiting methods except
advertising.
campus interviews.
a skills inventory system.
hiring "walk-ins."
union hiring halls.

Difficulty: 1
QuestionID: 08-1-25
Page-Reference: 168
Skill: Knowledge
Objective: 8.2

Answer: a skills inventory system.

26. The first step in selection is


asking the candidate to fill out an application form.
doing reference checks.
doing a job analysis.
conducting an in-person interview.
posting the job.

Difficulty: 2
QuestionID: 08-1-26
Page-Reference: 170
Skill: Knowledge
Objective: 8.2

Answer: asking the candidate to fill out an application form.

27. Which of the following is correct with regard to selecting human resources?
An application form is an inefficient method of gathering information about an applicant.
An assessment centre is a place where human resource professionals analyze an applicant's application form.
The interview is a popular selection tool because it is almost always a good predictor of future job success.
Interviewers can increase interview validity by asking "curveball" questions, i.e., questions that job applicants would never
be expecting to be asked.
All of these are correct.

Difficulty: 3
QuestionID: 08-1-27
Page-Reference: 171
Skill: Comprehension
Objective: 8.2

Answer: Interviewers can increase interview validity by asking "curveball" questions, i.e., questions that job applicants
would never be expecting to be asked.

Copyright © 2015 Pearson Canada Inc.


9
28. Once the recruiting process has attracted a pool of applicants, the next step is to select someone to hire. The
intent of the selection process is to gather information from applicants that will predict their job success. The
organization can only gather information about factors that are predictive of future performance. This process is
called
psychological profiling.
screening.
job specification.
validation.
none of these.

Difficulty: 3
QuestionID: 08-1-28
Page-Reference: 169
Skill: Comprehension
Objective: 8.2

Answer: validation.

29. Which of the following is correct with respect to behaviour-based interviewing?


It assesses how well an applicant is likely to get along with other workers if the applicant is hired.
A question like "Do you often take the initiative?" is a good example of the kind of question that would be asked in a
behaviour-based interview.
It focuses on finding out how an applicant has reacted to important or difficult job situations in the past and assumes that
these are a good indicator of how the person will react in the future.
The interviewer asks the applicant a highly structured series of questions.
All of these are correct.

Difficulty: 3
QuestionID: 08-1-29
Page-Reference: 171, 188-189
Skill: Comprehension
Objective: 8.2

Answer: It focuses on finding out how an applicant has reacted to important or difficult job situations in the past and
assumes that these are a good indicator of how the person will react in the future.

30. Jim is an accounts-receivable manager who has received many applications for an accounts-receivable clerk
position. What would he most likely do next?
Interviews with his manager
Reference checks
Screening interviews
Polygraph tests
Give ability/aptitude tests

Difficulty: 2
QuestionID: 08-1-30
Page-Reference: 170
Skill: Application
Objective: 8.2

Answer: Screening interviews

Copyright © 2015 Pearson Canada Inc.


10
31. After reference checks have been received, what is usually the next step in the selection process?
Screening interview
Interview with the manager
Give ability/aptitude tests
Polygraph tests
Reference checks

Difficulty: 2
QuestionID: 08-1-31
Page-Reference: 170
Skill: Knowledge
Objective: 8.2

Answer: Interview with the manager

32. Video assessment refers to


an expensive alternative to traditional hiring techniques.
videotaping employees on-the-job in order to evaluate their job performance.
having new hires watch videos that show a series of realistic work situations, and then asking them to choose a course of
action to deal with the situation.
videotaping new hires during an interview in order to evaluate their personality.
none of these.

Difficulty: 2
QuestionID: 08-1-32
Page-Reference: 171
Skill: Knowledge
Objective: 8.2

Answer: having new hires watch videos that show a series of realistic work situations, and then asking them to choose a
course of action to deal with the situation.

33. In an assessment centre,


potential employees are assessed by a psychologist to determine if they are suitable for the job.
potential employees perform management tasks while being watched by an appraiser.
the emphasis is on giving potential employees paper-and-pencil tests to determine their suitability for the job.
potential job candidates do actual (paid) work for the organization.
all of these are correct.

Difficulty: 2
QuestionID: 08-1-33
Page-Reference: 170
Skill: Comprehension
Objective: 8.2

Answer: potential employees perform management tasks while being watched by an appraiser.

Copyright © 2015 Pearson Canada Inc.


11
34. Asking a prospective employee a question like "Tell me about a situation where you took the initiative" would
happen when the __________ approach is being used.
aptitude testing
behaviour-based interviewing
curveball
testing
assessment centre

Difficulty: 1
QuestionID: 08-1-34
Page-Reference: 171
Skill: Comprehension
Objective: 8.2

Answer: behaviour-based interviewing

35. Which of the following is correct with respect to behaviour-based interviewing?


It assesses how well an applicant is likely to get along with other workers if the applicant is hired.
A question like "Do you often take the initiative?" is a good example of the kind of question that would be asked in a
behaviour-based interview.
It focuses on finding out how an applicant has reacted to important or difficult job situations in the past and assumes that
these are a good indicator of how the person will react in the future.
The interviewer asks the applicant a highly structured series of questions.
All of these are correct.

Difficulty: 3
QuestionID: 08-1-35
Page-Reference: 171
Skill: Comprehension
Objective: 8.2

Answer: It focuses on finding out how an applicant has reacted to important or difficult job situations in the past and
assumes that these are a good indicator of how the person will react in the future.

36. The process of introducing new employees to the organization so that they can more quickly become
effective contributors is known as
acquainting.
orientation.
educating.
training.
developing.

Difficulty: 1
QuestionID: 08-1-36
Page-Reference: 171
Skill: Knowledge
Objective: 8.3

Answer: orientation.

Copyright © 2015 Pearson Canada Inc.


12
37. An Ipsos Reid survey of over 1000 workers revealed that about _____ of those surveyed felt that they didn't
always fit in well at work.
one-fifth
one-quarter
one-third
one-half
three-quarters

Difficulty: 1
QuestionID: 08-1-37
Page-Reference: 171
Skill: Knowledge
Objective: 8.3

Answer: one-half

38. Which of the following is not part of orientation?


Providing information about pay days
Reading manuals
Taking a polygraph test
Introduction to co-workers
Learning about parking priorities

Difficulty: 1
QuestionID: 08-1-38
Page-Reference: 171
Skill: Knowledge
Objective: 8.3

Answer: Taking a polygraph test

39. You are responsible for training in your company and have created a management training program to take
place at a local conference center. This is an example of
vestibule training.
off-the-job training.
a lecture program.
video conferencing.
mentoring.

Difficulty: 1
QuestionID: 08-1-39
Page-Reference: 172
Skill: Comprehension
Objective: 8.3

Answer: off-the-job training.

Copyright © 2015 Pearson Canada Inc.


13
40. Which of the following is correct with respect to training?
Most on-the-job training is formal.
Vestibule training has been shown to be superior to on-the-job training.
The Build for the Future program at TD Bank is an example of vestibule training.
Networking and mentoring are essentially informal training processes.
All of these are correct.

Difficulty: 1
QuestionID: 08-1-40
Page-Reference: 172
Skill: Comprehension
Objective: 8.3

Answer: Networking and mentoring are essentially informal training processes.

41. Suzy has been assigned to a veteran employee for the first week on a new job. She will follow him around
and learn the job by watching how he does it. This process is
vestibule training.
orientation.
performance appraisal.
off-the-job training.
on-the-job training.

Difficulty: 1
QuestionID: 08-1-41
Page-Reference: 172
Skill: Comprehension
Objective: 8.3

Answer: on-the-job training.

42. Elsie, a pilot, is using a simulator to learn how to fly a new jet without ever leaving the ground. In order to
learn this new skill set, Elsie is using
job expansion.
job shadowing.
vestibule training.
job rotation.
on-the-job training.

Difficulty: 1
QuestionID: 08-1-42
Page-Reference: 172
Skill: Comprehension
Objective: 8.3

Answer: vestibule training.

Copyright © 2015 Pearson Canada Inc.


14
43. Vestibule training is
a work simulation in which the job is performed under conditions closely simulating the actual work environment.
an instructional-based program in which a trainer presents material in a descriptive fashion to those attending a trainee
program.
a development program in which employees gain new skills at a location away from the normal work site.
training workers through the use of classroom-based programs.
a technique that ties training and development activities directly to task performance.

Difficulty: 2
QuestionID: 08-1-43
Page-Reference: 172
Skill: Comprehension
Objective: 8.3

Answer: a work simulation in which the job is performed under conditions closely simulating the actual work
environment.

44. The informal interactions among managers for the purpose of discussing mutual problems, solutions, and
opportunities is
mentoring.
off-the-job training.
on-the-job training.
group therapy.
networking.

Difficulty: 2
QuestionID: 08-1-44
Page-Reference: 172
Skill: Knowledge
Objective: 8.3

Answer: networking.

45. When an older, more experienced manager sponsors and teaches a younger, less experienced manager, this
is known as
mentoring.
off-the-job training.
on-the-job training.
group therapy.
networking.

Difficulty: 2
QuestionID: 08-1-45
Page-Reference: 172
Skill: Knowledge
Objective: 8.3

Answer: mentoring.

Copyright © 2015 Pearson Canada Inc.


15
46. John has been gathering information from a variety of sources, including a manager's subordinates, in order
to assess their performance. He is conducting
a traditional performance review.
positive reinforcement.
an internal appraisal.
360-degree feedback.
tailoring.

Difficulty: 1
QuestionID: 08-1-46
Page-Reference: 172
Skill: Comprehension
Objective: 8.3

Answer: 360-degree feedback.

47. The ranking method which consists of a statement or question about some aspect of an individual's job
performance is called
a graphic rating scale.
the critical incident method.
the forced distribution method.
a simple ranking system.
the degree of agreement method.

Difficulty: 1
QuestionID: 08-1-47
Page-Reference: 173
Skill: Knowledge
Objective: 8.3

Answer: a graphic rating scale.

48. Adam, the manager of sewing production, has been asked to rank-order his team from top to bottom. This is
an example of what type of ranking method?
High-low feedback
Graphic rating
Top-down order ranking
Forced distribution
Simple ranking

Difficulty: 1
QuestionID: 08-1-48
Page-Reference: 173
Skill: Comprehension
Objective: 8.3

Answer: Simple ranking

Copyright © 2015 Pearson Canada Inc.


16
49. When an employee performance rater recalls examples of especially good or poor performance by an
employee, this is called
the process improvement method.
the inconsistency method.
the new work force method.
the high-visibility method.
the critical incident method.

Difficulty: 2
QuestionID: 08-1-49
Page-Reference: 173
Skill: Knowledge
Objective: 8.3

Answer: the critical incident method.

50. Which of the following is correct regarding performance appraisals?


They are required by law.
The appraisal process begins when the manager defines performance standards for the employee.
The process is completed when the employee's performance improves.
Organizations typically focus on information provided by the subordinate's peers.
All of these are correct.

Difficulty: 2
QuestionID: 08-1-50
Page-Reference: 172
Skill: Comprehension
Objective: 8.3

Answer: The appraisal process begins when the manager defines performance standards for the employee.

51. Suppose a manager decides that 10 percent of the employees in her department will be categorized as
"outstanding." She is using which tool of performance appraisal?
Simple ranking method
Complex ranking method
Forced distribution
Graphic rating scale
All-or-nothing method

Difficulty: 2
QuestionID: 08-1-51
Page-Reference: 173
Skill: Comprehension
Objective: 8.3

Answer: Forced distribution

Copyright © 2015 Pearson Canada Inc.


17
52. When university and college teachers grade on the normal curve, they are essentially using which method
for appraising the performance of students?
Forced distribution method
Simple ranking method
Graphic rating scale
360-degree feedback
None of these

Difficulty: 2
QuestionID: 08-1-52
Page-Reference: 173
Skill: Comprehension
Objective: 8.3

Answer: Forced distribution method

53. Jake is reviewing his salary, the bonus plan, the profit-sharing plan, and the benefit program. Jake is looking
at the
wages system.
salary system.
compensation system.
pay-for-performance system.
merit salary system.

Difficulty: 2
QuestionID: 08-1-53
Page-Reference: 174
Skill: Comprehension
Objective: 8.4

Answer: compensation system.

54. Wages are paid for ________, while salary is paid for ________.
getting a job done; time worked
time worked; number of units produced
number of units produced; getting a job done
time worked or number of units produced; getting a job done
time worked; getting a job done

Difficulty: 2
QuestionID: 08-1-54
Page-Reference: 174
Skill: Knowledge
Objective: 8.4

Answer: time worked or number of units produced; getting a job done

Copyright © 2015 Pearson Canada Inc.


18
55. Bill is looking at his pay cheque. He worked 38 hours last week and since he is paid $10.00 per hour, his
gross pay was $380.00. Bill's compensation is in the form of
variable pay.
workers' compensation.
salary.
wages.
bonus.

Difficulty: 1
QuestionID: 08-1-55
Page-Reference: 174
Skill: Comprehension
Objective: 8.4

Answer: wages.

56. _______ generally refer to hourly compensation paid to operating employees, while _______ generally refers
to a yearly amount that is to be paid to an employee.
Workers' compensation; salary
Salary; bonus
Bonus pay; salary
Salary; wages
Wages; salary

Difficulty: 1
QuestionID: 08-1-56
Page-Reference: 174
Skill: Knowledge
Objective: 8.4

Answer: Wages; salary

57. Which of the following is correct with regard to compensation?


The term "compensation" refers to a number of different elements, including base salary, incentives, bonuses, benefits,
and other rewards that employees receive.
There is a general consensus in society that top managers deserve the high compensation they receive because their
jobs are very complex and demanding.
The average hourly wage in manufacturing is lower than the average hourly wage in retailing.
Job evaluation is a method for determining whether a worker in a given job should be paid a wage or a salary.
All of these are correct.

Difficulty: 2
QuestionID: 08-1-57
Page-Reference: 174
Skill: Comprehension
Objective: 8.4

Answer: The term "compensation" refers to a number of different elements, including base salary, incentives, bonuses,
benefits, and other rewards that employees receive.

Copyright © 2015 Pearson Canada Inc.


19
58. When an employee is paid a certain amount of money for every unit produced, this is a
salary program.
piece-rate incentive program.
wage program.
pay-for-performance.
job evaluation.

Difficulty: 1
QuestionID: 08-1-58
Page-Reference: 175
Skill: Knowledge
Objective: 8.4

Answer: piece-rate incentive program.

59. A survey by the Conference Board of Canada found that _____ percent of Canadian companies offer
incentive programs.
20
33
48
64
80

Difficulty: 1
QuestionID: 08-1-59
Page-Reference: 174
Skill: Knowledge
Objective: 8.4

Answer: 80

60. A survey by the Conference Board of Canada found that _____percent of the companies that have an
incentive programs don't measure the effectiveness of the programs.
23
36
44
51
69

Difficulty: 1
QuestionID: 08-1-60
Page-Reference: 174
Skill: Knowledge
Objective: 8.4

Answer: 69

Copyright © 2015 Pearson Canada Inc.


20
61. Scott is looking at his pay cheque. He worked 48 hours last week but got paid the same as he did the
previous week when he worked only 36 hours. His compensation plan is based on
workers' compensation.
bonuses.
variable pay.
wages.
salary.

Difficulty: 2
QuestionID: 08-1-61
Page-Reference: 174
Skill: Comprehension
Objective: 8.4

Answer: salary.

62. What is the purpose of incentive pay plans?


They provide a mechanism for managers to constructively discipline troublesome employees
To motivate high performance
To reduce the amount of wages payable to employees
They permit accurate and honest performance appraisals
Compliance with federal law which requires incentives such as social insurance and workers' compensation

Difficulty: 2
QuestionID: 08-1-62
Page-Reference: 174
Skill: Comprehension
Objective: 8.4

Answer: To motivate high performance

63. All of the following are considered incentive systems except


profit-sharing plans.
benefits.
individual incentive plans.
gainsharing.
sales commissions.

Difficulty: 1
QuestionID: 08-1-63
Page-Reference: 174
Skill: Comprehension
Objective: 8.4

Answer: benefits.

Copyright © 2015 Pearson Canada Inc.


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64. Sammy is looking at his pay cheque. He received $900 for producing 75 units. This pay is called
merit pay.
a stock option.
knowledge-based pay.
piece-rate incentive plan.
skill-based pay.

Difficulty: 1
QuestionID: 08-1-64
Page-Reference: 175
Skill: Comprehension
Objective: 8.4

Answer: piece-rate incentive plan.

65. The type of incentive program for major league baseball players that will pay them extra money for hitting
over .300 or making the All-Star team is called
gainsharing.
variable pay.
profit-sharing.
stock options.
a bonus.

Difficulty: 2
QuestionID: 08-1-65
Page-Reference: 175
Skill: Comprehension
Objective: 8.4

Answer: a bonus.

66. Under _________, profits earned above a certain level are distributed to employees, while under __________,
bonuses are distributed to employees when a company's costs are reduced through greater work efficiency.
protection plans; pay-for-knowledge plans
profit-sharing; gainsharing
gainsharing; profit-sharing
a piece-rate incentive plan; a salary plan
none of these

Difficulty: 2
QuestionID: 08-1-66
Page-Reference: 175
Skill: Comprehension
Objective: 8.4

Answer: profit-sharing; gainsharing

Copyright © 2015 Pearson Canada Inc.


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67. At Palliser Furniture, any profit resulting from production that exceeds a certain level is split 50-50 between
the company and the employees. This is an example of
gainsharing.
skill-based pay.
pay-for-knowledge.
profit-sharing.
a bonus.

Difficulty: 3
QuestionID: 08-1-67
Page-Reference: 175
Skill: Comprehension
Objective: 8.4

Answer: gainsharing.

68. What is the fundamental difference between profit-sharing and gainsharing?


Profit-sharing rewards employees based on the profit the company earns, while gainsharing rewards employees on the
basis of productivity improvements.
Profit-sharing has been shown to be more motivating for employees than gainsharing.
Profit-sharing allows more specific measurement of improvements than gainsharing.
Profit-sharing focuses on group rewards, while gainsharing focuses on individual rewards.
Profit-sharing is used mostly by large companies, while gainsharing is used mostly by small companies.

Difficulty: 3
QuestionID: 08-1-68
Page-Reference: 175
Skill: Comprehension
Objective: 8.4

Answer: Profit-sharing rewards employees based on the profit the company earns, while gainsharing rewards employees
on the basis of productivity improvements.

69. After a very successful year when the firm exceeded targeted earnings levels by 10 percent, each employee
received extra pay equal to 10 percent of what they earned for the year. This plan is called
merit salary.
pay-for-knowledge.
profit-sharing.
gainsharing.
pay-for-performance.

Difficulty: 2
QuestionID: 08-1-69
Page-Reference: 175
Skill: Comprehension
Objective: 8.4

Answer: profit-sharing.

Copyright © 2015 Pearson Canada Inc.


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70. ________ distribute bonuses to all employees in a company based upon reduced costs from working more
efficiently.
Profit-sharing plans
Gainsharing plans
Merit salary systems
Bona fide occupational requirement plans
Assessment centre plans

Difficulty: 2
QuestionID: 08-1-70
Page-Reference: 175
Skill: Knowledge
Objective: 8.4

Answer: Gainsharing plans

71. Shawn has been hurt while working on his job. The cost for him to have the injury repaired and to recuperate
is covered under
major medical insurance.
disability insurance.
health insurance.
workers' compensation.
hospitalization insurance.

Difficulty: 2
QuestionID: 08-1-71
Page-Reference: 175
Skill: Comprehension
Objective: 8.4

Answer: workers' compensation.

72. Rosalyn belongs to a company with a wellness program. The program may include
employment insurance.
better health insurance.
stress management programs.
life insurance.
workers' compensation.

Difficulty: 2
QuestionID: 08-1-72
Page-Reference: 176
Skill: Comprehension
Objective: 8.4

Answer: stress management programs.

Copyright © 2015 Pearson Canada Inc.


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73. Joan is finding that her current benefit package does not meet her needs as it appears to be a "one size fits
all" approach. What would Joan likely recommend to her employer to improve her satisfaction with the benefit
package?
Impose a wage and salary freeze in order to expand the benefits offered
Use a cafeteria benefit plan and let the employee select the benefits within a set monetary limit
Lower commission rates for sales people in order to expand the benefits offered
Pay employees an additional amount in order to purchase their own external benefits plan
Offer only the benefits that are required by law

Difficulty: 2
QuestionID: 08-1-73
Page-Reference: 176
Skill: Application
Objective: 8.4

Answer: Use a cafeteria benefit plan and let the employee select the benefits within a set monetary limit

74. Besides financial compensation, an organization provides its employees with an array of other indirect
compensation called
workers' compensation.
training.
benefits.
360 degree feedback.
mentoring.

Difficulty: 2
QuestionID: 08-1-74
Page-Reference: 175
Skill: Knowledge
Objective: 8.4

Answer: benefits.

75. With regard to employment insurance premiums, which is correct?


The employer must pay all the premiums.
The employee must pay all the premiums.
Both the employer and the employee pay premiums.
The employee pays more of the total premium than the employer.
The government pays all the premiums.

Difficulty: 2
QuestionID: 08-1-75
Page-Reference: 175
Skill: Comprehension
Objective: 8.4

Answer: Both the employer and the employee pay premiums.

Copyright © 2015 Pearson Canada Inc.


25
76. The ________ prohibits a wide variety of practices in recruiting, selecting, promoting, and dismissing
personnel.
Canada Labour Standards Act
National Labour Relations Act
Canadian Human Rights Act
Canadian Labour Relations Act
Canadian Employment Equity Act

Difficulty: 2
QuestionID: 08-1-76
Page-Reference: 176
Skill: Knowledge
Objective: 8.5

Answer: Canadian Human Rights Act

77. The ________ is federal legislation that designates four groups as employment disadvantaged: women,
visible minorities, aboriginal people, and people with disabilities.
Equal Pay Act of 1963
Canadian Human Rights Act
Fair Labour Standards Act
Employment Equity Act of 1986
Canadian Employment Rights Act

Difficulty: 2
QuestionID: 08-1-77
Page-Reference: 176
Skill: Knowledge
Objective: 8.5

Answer: Employment Equity Act of 1986

78. If a fitness centre hires only women to supervise the women's locker room, it can do so without being
discriminatory because of
anti-discrimination laws.
The Canadian Human Rights Act of 1977.
the bona fide occupational requirement concept.
comparable worth.
affirmative action.

Difficulty: 2
QuestionID: 08-1-78
Page-Reference: 176
Skill: Comprehension
Objective: 8.5

Answer: the bona fide occupational requirement concept.

Copyright © 2015 Pearson Canada Inc.


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79. What is the objective of the Canadian Human Rights Act?
To ensure that everyone who wants a job can have one
To protect immigrants from being mistreated while on the job
To ensure that everyone who wants a job has an equal opportunity to compete for it
To prevent employers from discriminating among job applicants on the basis of past experience
All of these are objectives

Difficulty: 2
QuestionID: 08-1-79
Page-Reference: 176
Skill: Comprehension
Objective: 8.5

Answer: To ensure that everyone who wants a job has an equal opportunity to compete for it

80. What is the difference between the Employment Equity Act of 1986 and the Canadian Human Rights Act of
1977?
The former applies only to government employees, while the latter applies only to private-sector employees.
The former prohibits employment discrimination against four designated groups (women, visible minorities, Aboriginal
people, and people with disabilities), while the latter prohibits a variety of practices in recruiting, selecting, and dismissing
personnel.
The former supersedes the latter.
The former doesn't try to achieve employment equity, while the latter does.
All of these statements are correct.

Difficulty: 3
QuestionID: 08-1-80
Page-Reference: 176
Skill: Comprehension
Objective: 8.5

Answer: The former prohibits employment discrimination against four designated groups (women, visible minorities,
Aboriginal people, and people with disabilities), while the latter prohibits a variety of practices in recruiting, selecting, and
dismissing personnel.

81. Comparing dissimilar jobs, such as those of nurses and mechanics, would be most likely necessary if a
manager is pursuing the idea of
bona fide occupational requirement.
affirmative action.
comparable worth.
reverse discrimination.
equal pay.

Difficulty: 1
QuestionID: 08-1-81
Page-Reference: 176
Skill: Knowledge
Objective: 8.5

Answer: comparable worth.

Copyright © 2015 Pearson Canada Inc.


27
82. Ann keeps hearing the term "comparable worth." She is confused about it, so you explain that it means
that an employer cannot discriminate against workers who are older than 40 years of age.
that handicapped employees should be paid the same as their non-handicapped peers when they perform comparable
work.
men and women should receive equal wages.
wages should be the same for men and women who hold jobs which are of comparable value to the firm.
men and women should be paid the same wages when their work requires equal skill, effort, and responsibility and is
performed under the same conditions.

Difficulty: 3
QuestionID: 08-1-82
Page-Reference: 176
Skill: Comprehension
Objective: 8.5

Answer: wages should be the same for men and women who hold jobs which are of comparable value to the firm.

83. What is the main argument that opponents of comparable worth make?
Women are not as strong as men.
The average woman spends a lower proportion of her potential years of work actually working.
Comparable worth ignores the supply and demand aspects of labour.
Comparable worth costs too much money.
Women live longer than men.

Difficulty: 2
QuestionID: 08-1-83
Page-Reference: 177
Skill: Comprehension
Objective: 8.5

Answer: Comparable worth ignores the supply and demand aspects of labour.

84. Mimi, a senior secretary, has a value to the company that is about the same as Tom, who is a mechanic. She
has found out that Tom is paid about the same as she is. The firm's successful program is
equal pay.
male subjugation.
comparable worth.
affirmative action.
reverse discrimination.

Difficulty: 2
QuestionID: 08-1-84
Page-Reference: 176
Skill: Comprehension
Objective: 8.5

Answer: comparable worth.

Copyright © 2015 Pearson Canada Inc.


28
85. Requests for sexual favors, unwelcome sexual advances, or verbal or physical conduct of a sexual nature
that creates an intimidating or hostile environment for an employee is called
discrimination.
an antiprogressive organization.
a hostile work environment.
repetitive strain.
sexual harassment.

Difficulty: 2
QuestionID: 08-1-85
Page-Reference: 177
Skill: Knowledge
Objective: 8.5

Answer: sexual harassment.

86. Jane, a supervisor, has offered George, a subordinate, a raise and promotion in exchange for a sexual
relationship. This is an example of ________ harassment.
employment-at-will
quid pro quo
reverse discrimination
affirmative action
hostile work environment

Difficulty: 3
QuestionID: 08-1-86
Page-Reference: 177
Skill: Comprehension
Objective: 8.5

Answer: quid pro quo

87. A company is liable in cases of sexual harassment


always, even if the harassment was done only once.
under no circumstances, as it is the actions of two private individuals.
only when the person doing the harassment holds a management position and the person being harassed is a lower-level
employee.
if management knew about the harassment but decided to do nothing about it.
only if management intentionally harassed the employee.

Difficulty: 2
QuestionID: 08-1-87
Page-Reference: 177
Skill: Comprehension
Objective: 8.5

Answer: if management knew about the harassment but decided to do nothing about it.

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88. Mary's male coworkers routinely make off-color jokes and display calendars of scantily clad women. This is
an example of ________ harassment.
reverse discrimination
hostile work environment
affirmative action
"boys-will-be-boys"
quid pro quo

Difficulty: 3
QuestionID: 08-1-88
Page-Reference: 177
Skill: Comprehension
Objective: 8.5

Answer: hostile work environment

89. Safety supervisors and workers' compensation boards have to deal with claims of repetitive strain injuries.
Repetitive strain injuries
account for a clear majority of all time-loss claims.
are injuries that are not work-related.
account for nearly half of all time-loss claims.
account for one-quarter of all time-loss claims.
are very rare.

Difficulty: 3
QuestionID: 08-1-89
Page-Reference: 178
Skill: Knowledge
Objective: 8.5

Answer: account for nearly half of all time-loss claims.

90. The federal Pooled Registered Pension Plan Act


applies only to interprovincial workers.
combines defined benefit and defined contribution pension plans.
allows individuals to contribute to a defined contribution pension plan even if their employer does not offer a pension plan.
has failed to achieve the goals that were set out for the plan.
reduces the age when a person can retire to 62.

Difficulty: 2
QuestionID: 08-1-90
Page-Reference: 178
Skill: Knowledge
Objective: 8.5

Answer: allows individuals to contribute to a defined contribution pension plan even if their employer does not offer a
pension plan.

Copyright © 2015 Pearson Canada Inc.


30
91. The range of workers' attitudes, values, beliefs, and behaviors that differ by gender, race, and ethnicity is
called
the glass ceiling.
affirmative action.
comparable worth.
reverse discrimination.
workforce diversity.

Difficulty: 1
QuestionID: 08-1-91
Page-Reference: 178
Skill: Knowledge
Objective: 8.6

Answer: workforce diversity.

92. Programs that are designed to improve employee awareness of differences in attitudes and behaviors of co-
workers from different racial, ethnic, or gender groups are called
diversity training.
affirmative action.
comparable worth.
equal employment opportunity.
sensitivity training.

Difficulty: 2
QuestionID: 08-1-92
Page-Reference: 178
Skill: Knowledge
Objective: 8.6

Answer: diversity training.

93. Knowledge workers include


HR managers.
athletes.
musicians.
hairdressers.
engineers.

Difficulty: 1
QuestionID: 08-1-93
Page-Reference: 179
Skill: Knowledge
Objective: 8.6

Answer: engineers.

Copyright © 2015 Pearson Canada Inc.


31
94. Independent contractors, on-call workers, temporary employees, contract employees, and leased employees
are all examples of
contingent workers.
flextime workers.
migratory workers.
telecommuters.
union trustbusters.

Difficulty: 2
QuestionID: 08-1-94
Page-Reference: 179
Skill: Comprehension
Objective: 8.6

Answer: contingent workers.

95. Which of the following is correct with regard to knowledge workers?


They add value to an organization because of their connections to technical workers in other firms.
They tend to work for traditional manufacturing firms.
The need for knowledge workers is gradually declining as the general education level of the workforce increases.
Training updates are important for knowledge workers so that their skills do not become obsolete.
All of these are correct.

Difficulty: 2
QuestionID: 08-1-95
Page-Reference: 179
Skill: Comprehension
Objective: 8.6

Answer: Training updates are important for knowledge workers so that their skills do not become obsolete.

96. The process by which union leaders and management personnel negotiate common terms and conditions of
employment is known as
mediation.
collective bargaining.
labour unions.
arbitration.
certification.

Difficulty: 2
QuestionID: 08-1-96
Page-Reference: 180
Skill: Knowledge
Objective: 8.7

Answer: collective bargaining.

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32
97. What is the source of power for labour unions?
A shortage of workers
Collective bargaining
Parliament
Public opinion
All of these

Difficulty: 2
QuestionID: 08-1-97
Page-Reference: 180
Skill: Comprehension
Objective: 8.7

Answer: Collective bargaining

98. Collective bargaining is the process through which ________ and ________ negotiate an agreement
concerning working conditions.
an employee; an employer
union leaders; the company's employees
managers; their subordinates
union leaders; management
an employee; management

Difficulty: 1
QuestionID: 08-1-98
Page-Reference: 180
Skill: Knowledge
Objective: 8.7

Answer: union leaders; management

99. During the last 40 years,


union membership as a proportion of the total workforce has stagnated.
there has been a decrease of unionized workers in the public sector.
the union movement has been more successful in the United States than in Canada.
union density has increased to 50 percent of the non-farm workforce.
all of these are correct.

Difficulty: 2
QuestionID: 08-1-99
Page-Reference: 180
Skill: Comprehension
Objective: 8.7

Answer: union membership as a proportion of the total workforce has stagnated.

Copyright © 2015 Pearson Canada Inc.


33
100. Which occupations have over 80 percent unionized workers?
Teaching and food and beverage workers
Teaching and nursing
Lawyers and food and beverage workers
Nursing and doctors
Management and teaching

Difficulty: 2
QuestionID: 08-1-100
Page-Reference: 180
Skill: Knowledge
Objective: 8.7

Answer: Teaching and nursing

101. Approximately what proportion of the non-farm work force in Canada is unionized?
Less than one-fifth
Less than one-third
About 40 percent
About one-half
More than two-thirds

Difficulty: 3
QuestionID: 08-1-101
Page-Reference: 180
Skill: Knowledge
Objective: 8.7

Answer: Less than one-third

102. Which of the following is one of the factors which helps to explain the lack of growth in union membership?
Lack of effort in recruiting new union members
The workforce is increasingly employed in the high-tech sector
Higher profitability of businesses
Lower unemployment rates
Effective anti-union strategies of employers

Difficulty: 2
QuestionID: 08-1-102
Page-Reference: 180
Skill: Knowledge
Objective: 8.7

Answer: Effective anti-union strategies of employers

103. All of the following are challenges facing unions, except


technological change.
employment growth in manufacturing industries.
the decline of the so-called "smokestack industries."
deregulation.
free trade and the globalization of business.

Copyright © 2015 Pearson Canada Inc.


34
Difficulty: 2
QuestionID: 08-1-103
Page-Reference: 180
Skill: Comprehension
Objective: 8.7

Answer: employment growth in manufacturing industries.

104. Originally, courts ruled against unions on the basis that


a union could be made only between a husband and a wife.
unions would increase prices of goods.
unions were collecting dues without a licence.
unions were conspiring to restrain trade.
unions were not incorporated.

Difficulty: 3
QuestionID: 08-1-104
Page-Reference: 180
Skill: Knowledge
Objective: 8.8

Answer: unions were conspiring to restrain trade.

105. The ________ recognized the right of employees to bargain collectively.


Industrial Disputes Investigation Act
Canadian Labour Congress
Privy Council Order 1003
Constitution Act (1867)
Canada Labour Code

Difficulty: 1
QuestionID: 08-1-105
Page-Reference: 181
Skill: Knowledge
Objective: 8.8

Answer: Privy Council Order 1003

106. The ________ provided for compulsory investigation of labour disputes by a government-appointed board
before a strike was allowed.
Constitution Act of 1867
Industrial Disputes Investigation Act
Canada Labour Code
Privy Council Order 1003
Ontario Labour Relations Act

Difficulty: 1
QuestionID: 08-1-106
Page-Reference: 180
Skill: Knowledge
Objective: 8.8

Copyright © 2015 Pearson Canada Inc.


35
Other documents randomly have
different content
kind you would probably fill well, as you have had several years’
experience already, and have interested yourself in the work. Then
there is a large circulating library at Norwich, the property of a
private firm, where some women are engaged. Otherwise, if you
wish to make a change, you would have to seek a secretaryship,
or post as book-keeper, as you say; but this seems to us rather a
pity as you have done so well as a librarian.
Ingeborg (Needlework).—You had better communicate with the
secretary of the Society for the Advancement of Plain Needlework,
16, Stafford Street, Marylebone Road, N.W., and ask what courses
he would advise you to pursue in order to obtain a teachership of
needlework. Very likely it may be thought best that you should
pass the examination at the City Guilds’ Institute, as this
qualification would help you materially to secure an appointment.

MEDICAL.
Eglantine.—If the teeth become loosened, and the gums show a
tendency to bleed on slight provocation, use a mouth-wash of
tincture of myrrh; add about a teaspoonful of tincture of myrrh to
half a tumblerful of water, and rinse out your mouth and wash
your teeth with it. The “tincture of myrrh and borax” of the shops
is made by mixing tincture of myrrh with glycerine of borax. Both
these are pharmacopœial preparations.
A Japanese Girl.—In common parlance we use the term “fainting” to
express any condition in which a person acutely loses
consciousness and falls to the ground. The term therefore includes
epilepsy, apoplexy, sunstroke, acute syncope, and the condition
which you wish to know about, ordinary fainting fits, or semi-
syncope. The fits, as everybody knows, occur chiefly in young
women and girls who are anæmic or hysterical. They consist of a
momentary weakness of the heart-beat, as the result of which the
brain is insufficiently supplied with blood, and the person drops
down “in a heap.” This sudden falling lowers the position of the
head, and so prevents the brain from becoming anæmic. When a
person faints, or feels faint, her head should be lowered; if she is
sitting in a chair, her head should be forced down to her knees; if
she is standing up, she should be placed upon her back. How
often we see kind-hearted persons carrying a fainting girl out of
church, taking care to keep her head well raised! Sal volatile, cold
water and brandy are sometimes given to fainting girls, but none
of these is necessary, and the brandy usually does harm. Though
fainting looks very dangerous, it is really very trivial. We have
never seen a death during one of these young women’s fainting
fits.
Lady Babbie.—It is related of a great physician that a girl once came
to him complaining, as you do, that she made horrible grimaces,
moving her scalp and eyebrows about in a most absurd manner,
and making herself look ridiculous. Of course he knew at once
what was the matter, and said to her, “Let me see you make these
grimaces.” When she had finished, he said to her, “What you have
got the matter with you is of no moment, but I warn you not to let
anyone see you making those grimaces, because when you do so
you present a striking resemblance to Mrs. ——” (a famous
criminal of the time, then “wanted” by the police), “and you may
get run in if you don’t take care!” This so frightened the girl that
she never made grimaces again! This curious habit can be cured,
as you see. It is semi-involuntary—that is, it was originally
voluntary, but from constant repetition it has become a habit. It is
a habit from which you must break yourself. It is no good saying
you cannot—we say you can; but you must try, and at present
avoid anything which is liable to produce it. We have not asked
you to do anything impossible—“to do lessons or anything of that
sort”—but why do you have such an objection “to do lessons or
anything of that sort?” You will find that there are more
unpleasant things in life than lessons!

MISCELLANEOUS.
Rebecca.—The invention of the gamut and the lines of the stave is
attributed to D’Arezzo, an Italian who flourished in the eleventh
century. At the Vatican, and in the King’s Library, Paris, there are
valuable copies of his famous Micrologus.
Perplexed.—We think it would be for your own happiness if you
cleared up the question, as no honest man has any right to be
paying his addresses to two women at once. If you have a mother,
you had better let her make the inquiry.
Marguerite.—The simnel-cakes made in Lent, at Eastertide, and
Christmas, in Shropshire and Herefordshire—more especially at
Shrewsbury—date back to great antiquity. Herrick speaks of them
in one of his epigrams, from which it appears that at Gloucester it
was the custom for young people to carry simnels to their mothers
on mid-Lent Sunday, called “Mothering Sunday.” In Mediæval Latin
it is called siminellus, and is derived from the Latin simila, or fine
flour. Like the religious signification of the hot-cross-buns, the
simnel-cakes were, in early times, marked with a figure of Christ
or of the Virgin Mary. The Pagan Saxons ate cakes in honour or
commemoration of their goddess Eastre, and, unable to prevent
people from so doing as a heathen custom, the Christian clergy
had the buns marked with a cross, to remind them of our Lord
and His work of redemption.
Troubled One.—We are well acquainted with the infidel argument that
“the death of one man could not atone for, nor make restitution
for, the sins and the debts of millions of other men.” But first,
Christ was the Second Person of the Divine Trinity, and One with
the Father and the Holy Ghost, and His was an infinite sacrifice for
finite sin; an infinite satisfaction for finite indebtedness. Secondly,
as man’s rebellion was against his Creator, and the unfulfilled
obligations were to Him, his Creator had an absolute right to
punish, or forgive, to claim, or to remit man’s debt on His Own
terms. Thus, if He said, “I will accept man’s acknowledgment of
sin and indebtedness to Me, if he offer a lamb in token thereof,”
He had an indisputable right to do so; and when He accepts a
Divine, and therefore infinite sacrifice, He has a right to do so.
Who may presume to question it?
Two Chums.—The phrase, “Once in a blue moon” means “very rarely,”
and the originator of the phrase exaggerated what it was designed
to mean, as it expresses not rarity only, but impossibility of
occurrence, as there is no such thing as a “blue” moon, any more
than a personage correctly designated “Blue Beard.”
Constant Reader appears to have overlooked many answers to her
question. Brides do not supply house-linen, nor furniture, nor any
household requisites. If her parents like to make a present of such
a nature, it is perfectly gratuitous. The bridegroom is naturally to
have a home suitable for the reception of his bride when he takes
her from her father’s house.
Tom Tit.—Certainly there are books on conchology. You have only to
inquire at a good librarian’s.
MacNally.—Inquire in the Will Department, Somerset House, and see
those of that date. You should give the names and probable date;
1s. is charged for a search through each year, we believe. We
have looked in the London Directory and the Royal Red Book, and
did not see your cousin’s address.
A. Neighbour.—To obtain any particulars respecting the writer Mary E.
Wilkins, you had better write to her publisher.
Antiquary.—Of all the ancient nations of which we possess historical
records, Egypt stands first. According to Canon Rawlinson (quoted
by Dawson), history and archæological discoveries give the
earliest date as 2760 b.c.; of Babylon, as 2300 b.c.; of Phœnicia,
as 1700 b.c.; of Assyria, as 1500 b.c.; of India, as 1200 b.c., and of
China, as 1154 b.c. Whether any new light has been thrown on the
subject by more recent investigations and discoveries than what
we receive from Canon Rawlinson, we are not at this moment
prepared to say.
Country Lass.—Rosemary-tea is excellent for promoting the growth of
the hair. Chemists prepare it in a cleaner form than you can at
home. You cannot make your hair “wavy and glossy” unless the
hair have flattened sides to each tube (we mean if the hair be
round it will not curl), and if naturally rough, any gloss artificially
produced would only be through greasiness. Joan and Jane are
feminines of the Hebrew name John—“the gracious gift of God.”
Amateur Stamp Collector.—With reference to the uses made by the
authorities at the Asile des Billodes, at Le Locle, we can only
repeat what we were told by a Swiss lady, who has long
maintained a girl herself in this special institution, that “she
believed the stamps were sent to, and made into papier maché at,
Nüremberg”; so for whatever other uses they are employed, or to
whatever other destinations they may be sent (perhaps exclusive
of those at Le Locle, according to their printed advertisement), it
seems that a large proportion goes to that place. We have the
paper, a copy of which you are so good as to send, and are quite
ready to believe our friend was mistaken as regards the Asile she
helps to support.

[Transcriber’s Note: the following changes have been made to this


text.
Page 579: Effiie to Effie—“and now Effie”.
Page 580: Soâne to Saône—“A Summer Voyage on the Saône”.
Symond’s to Symonds’—“J. A Symonds’”.
Edmond to Edmondo—“Edmondo de Amicis”.
Taines’ to Taine’s—“H. Taine’s”.
Page 581: Teneriffe, and its Seven Satellites to Tenerife, and its Six
Satellites.
Vesa to Vasa—“Gustavus Vasa”.
Alex. to Alec.—“Alec. Tweedie”.
Grohmann to Grohman—“W. A. Grohman”.
Page 583: conciousness to consciousness—“self-consciousness”.
Page 586: baking powder to baking-powder—“baking-powder.
Make”.]
*** END OF THE PROJECT GUTENBERG EBOOK THE GIRL'S OWN
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