1.Non-Financial Factors Affecting Yemen Small Medium Enterprises (SMEs) Performance Using AMOS
1.Non-Financial Factors Affecting Yemen Small Medium Enterprises (SMEs) Performance Using AMOS
1.Non-Financial Factors Affecting Yemen Small Medium Enterprises (SMEs) Performance Using AMOS
1. Introduction
Due to the prolonged political instability experienced in Yemen since 2015, there has been a notable increase in
the number of small and medium-sized enterprises (SMEs) in the country. This situation has led many employees
to work in fields unrelated to their professional qualifications to meet their basic needs. Consequently, SMEs in
Yemen are facing significant challenges as they lack essential components necessary for sustaining and improving
their operations, including human capital, innovation, training, and market orientation. Extensive research has
shown that incorporating these variables into SME operations contributes to superior performance and enables
them to thrive even in complex and economically volatile environments. Conversely, neglecting these variables
can have a detrimental effect on organizational performance (Buli, 2017). Yemen, being one of the poorest
countries, is currently facing an ongoing crisis characterized by a continuous decline in currency rates and high
inflation since 2018 (Bal-Kheer & Al-Nahdi, 2019). This economic situation has made it difficult for Yemeni SMEs
to adopt various forms of innovation. However, in a developing country like Yemen, innovation in product
development and marketing is crucial, and its absence significantly hampers organizational performance (Al-
Qershi, 2020). Scholars have emphasized the importance of studying the factors that influence the successful
adoption and utilization of innovations in businesses, emphasizing the need to analyze the impact of innovation
on organizational performance (Uğurlu & Kurt, 2016). The Yemeni Ministry of Industry and Trade (2017) has
reported that despite the large number of small and medium-sized manufacturing firms in the country, their
contribution to the GDP is not significant. The World Bank's assessment of Yemen's economic performance (2015)
also reveals the weakness of the industrial sector, attributing it to a lack of innovation. Over the years, the
contribution of the manufacturing sector to Yemen's GDP has declined. These findings highlight the challenges
faced by Yemeni SMEs in this regard (AlQershi, Abas & Mokhtar, 2018). Yemen's manufacturing industries
commonly face obstacles in their innovation processes, hindering their ability to develop valuable products and
meet evolving customer expectations. Despite the crucial importance of innovation for businesses of all sizes and
sectors, Yemeni businesses suffer from a scarcity of cutting-edge technology and rank low in global innovation
capacity (GII rankings, 2016). Considering the vital role of SMEs in Yemen's economic progress, extensive research
efforts are necessary due to the country's low rankings in terms of innovation, visible wealth, economic growth,
and job opportunities (AlQershi, 2020). Training holds a critical position for businesses, including SMEs, as it
enhances employees' skills and enables them to contribute effectively to the organization's goals. Market
orientation and innovation have a partially positive effect on competitive advantage and organizational
performance, indicating that an increase in market trends, competitive advantage, and innovation positively
influences organizational performance (Udriyah, Tham, & Azam, 2019). However, SMEs in Yemen face various
challenges, including limited technological and technical skills, restricted access to finance and markets,
workplace and infrastructure issues, lack of knowledge about international markets and production technology,
entrepreneurial skills, poor product quality, and concerns regarding productivity. Overcoming these challenges
requires significant commitment from SMEs and potential partners to become more market-oriented (Buli, 2017).
Human capital is a key factor for organizational success, and the capabilities it encompasses heavily influence
organizational performance. The relationship between human capital and SME performance has received limited
attention in countries with unique cultural practices, such as those in the Middle East, including Yemen. This
makes it an interesting subject for further research (AlQershi, Abas, & Mokhtar, 2019).
a political economy analysis that highlighted key features of the private sector. Additionally, an extensive donor-
mapping initiative within the private sector revealed a predominant donor focus on microfinance and
concentrated value chain development, particularly in the agricultural sector. Against this backdrop, the study put
forth several recommendations for potential interventions. Each recommendation was accompanied by a
balanced risk analysis, featuring a comprehensive table assessing the attractiveness and feasibility of
implementing these interventions across Yemen's 22 Governorates (Aliriani, K., 2013). Another study conducted
by Abdullah, Thomas, and Metcalfe, (2015) pointed out approximately 23.5% of SMEs in Yemen that embraced e-
business had workforces ranging from 1 to 9 employees, while 76.5% had employee counts between 10 and 49,
signifying a prevalence of medium-sized enterprises. Furthermore, around 51% of these SMEs had been in
existence for 10 years or less, with the remaining 49% surpassing the 10-year mark. The study suggests that
Yemeni SMEs are in the early phases of adopting e-business practices. In a 2021 study by Al-Hakimi, Saleh, and
Borade focusing on the entrepreneurial orientation and supply chain resilience of manufacturing SMEs in Yemen,
it was discovered that there exists a positive correlation between entrepreneurial orientation and supply chain
resilience in SMEs. Additionally, the study identified that this relationship is mediated by both absorptive capacity
and innovation. It was concluded that the enhancement of supply chain resilience in SMEs is achieved through
entrepreneurial orientation when accompanied by efforts to cultivate absorptive capacity and innovation.
Globally, small and medium enterprises (SMEs) have been recognized as crucial catalysts for the economic
development of both developed and developing nations, owing to their substantial numbers and the significant
workforce engagement they generate. In developing countries, SMEs constitute a substantial portion, accounting
for no less than 90% of businesses, contributing to 40–60% of the GDP, and playing a role in nearly 40% of global
industrial production and 35% of world exports (Asgary et al., 2020). However, in a developing context like
Yemen, despite SMEs dominating the manufacturing sector, their contribution to the national GDP is relatively
modest (Al-Hattami and Borade, 2021; Al-Hakimi, Hashed, Kabra, 2021). The manufacturing sector's contribution
to Yemen's GDP has experienced a decline, falling from 19% between 1990 and 1994 to 15% between 2005 and
2010, as reported by the World Bank in 2015. According to a 2020 USAID report, manufacturing SMEs in Yemen
only account for 9.9% of the GDP and employ a mere 4% of the workforce, indicating a notably low percentage
compared to other developing economies. This underperformance of SMEs in Yemen highlights a critical issue,
prompting academic researchers to investigate the primary factors contributing to this situation. One significant
challenge affecting the poor performance of Yemeni SMEs is the disruption of the supply chain caused by the
country's conflict and political crises. These disruptions encompass rigorous inspections at seaports limiting
imports, delayed delivery of raw materials, and increased costs.
The classification of a Small and Medium Enterprise (SME) varies across different countries, with criteria such
as the number of employees, annual turnover, and the company's balance sheet being essential for determination.
In European legislation, a Medium-Sized Enterprise is characterized by having a workforce ranging from 50 to
249 employees and an annual turnover less than or equal to 50 million Euros. A Small-Sized enterprise is identified
by a workforce between 10 and 49 employees, with an annual turnover not exceeding 10 million Euros.
Meanwhile, a Micro enterprise is a company with a workforce of 1 to 9 employees and an annual turnover of 2
million Euros or less (EC, 2005). Conversely, the Yemen Government defines SMEs differently, considering a
Medium-Sized Enterprise as having employees ranging from 10 to 50, and a Small-Sized enterprise as one with a
workforce between four and nine employees (YMIT, 2014). The comparative details are outlined in Table 1.
According to the YMIT (2014) report, there are approximately 27,796 SMEs in Yemen, specifically in the
manufacturing sector, as indicated in table 2.
Taiz 13.93
Rest of the cities 68.01
Food products and beverage 43.75
Fabricated metal products 14.78
Type of Enterprises Non-metallic mineral products 11.02
Apparel products 10.80
Other (services, retail) 19.65
Additional data from the Yemen Ministry of Trade and Industry pertaining to SMEs is sourced from the 2017
guide for small and medium-sized manufacturing firms. The guide identifies a total of 3,048 SME manufacturers,
as presented in Table 3.
3.1 Training
Training is a key element for organizational success and gaining a competitive edge (Abdelwahed and Mufti,
2023). Its role in enhancing competencies and improving organizational efficiency is widely acknowledged
(Suryadi et al., 2019; Yadav and Mathew, 2023). Investing in training becomes crucial for achieving organizational
goals and improving overall effectiveness. Tailoring training programs to specific needs and objectives can
maximized its impact (Ramya, 2016). Engagement methods like coaching and mentoring actively involve
employees, contributing to enhanced organizational performance (Alshahrani et al., 2023). Proper training aligns
employees' actions with organizational goals, exerting a positive influence on performance (Alshahrani et al.,
2023). It plays a crucial role in addressing challenges, increasing efficiency, and driving company productivity
(Suryadi et al., 2019; Abdelwahed and Mufti, 2023). Effective training design, aligned with organizational
objectives, stands out as a key determinant of success (Alshahrani et al., 2023; Samwel, 2018). In summary,
training significantly enhances employee performance, leading to increased productivity, improved quality, and
cost reduction (Khair, 2018). For SMEs, leveraging training becomes a strategic tool to meet market demands and
acquire essential competencies for growth (Short & Gray, 2018; Alshahrani et al., 2023).
3.2 Innovation
Innovation is the creation and implementation of new ideas, products, services, or processes, plays a crucial role
in organizational performance. It involves creative thinking, research, and development to address challenges,
seize opportunities, and drive progress. Innovation enhances efficiency, customer satisfaction, and profitability,
serving as a catalyst for organizational transformation and differentiation (Abdel Fattah & Daoudi, 2017).
Innovation is essential for companies to survive and succeed in a dynamic business landscape, contributing to
economic and social advancements (Gebremichael & Tekle, 2020).
Impact of innovation on company performance is influenced by factors such as company size and human
capital (Ukpabio et al., 2018; AlQershi, 2020). In the automotive industry, a positive relationship has been
observed between innovation and organizational performance (Atalay, Anafarta & Sarvan, 2013; Hadid & Naima,
2016). Small and medium-sized enterprises (SMEs) should emphasize strategic innovation to gain competitive
advantages (AlQershi, Abas, & Mokhtar, 2019). Innovation in internal processes enhances efficiency and reduces
costs (Beltramino, García-Perez-de-Lema, & Valdez-Juárez, 2020). Innovation positively influences job
performance, making it a key strategy for growth and survival in competitive business environments (Ukpabio &
Siyanbola, 2017). The adoption and successful utilization of innovation in companies are influenced by various
factors, such as robotic systems and flexible manufacturing systems (Jandab, Ali, Abdulsamad, & Al-Sharif, 2019).
Innovation encompasses various types, including technological and non-technological innovations. Product
innovation, process innovation, organizational innovation, and marketing innovation are recognized formulations
of innovation. Embracing innovation is crucial for organizations to adapt to a changing business world, avoid
market failure, and improve performance (Jundub, Ali, & Al-Sharif, 2019). Ultimately, innovation serves as a
fundamental driver of progress and success in organizations and societies, addressing social, economic, and
environmental challenges while offering opportunities for improvement (ESCWA, 2018).
H4: There is a positive correlation between human capital and job performance in SMEs.
Hence the study’s conceptual model considered the non-financial factors which are human capital, innovation,
training, and market orientation affecting or impacting the SMEs performance as figure 1.
In Figure 1, the graphical representation illustrates the interconnections among four key factors—human
capital, innovation, training, and market orientation—serving as independent constructs influencing the
performance of SMEs, the dependent construct. Within the training construct, there are five contributing factors,
while both the innovation and market orientation constructs encompass five factors each. The human capital
construct comprises nine factors. Additionally, SMEs Performance is described through ten distinct attributes.
5. Data Collection
Given the unstable conditions in Yemen, the population of 3,048 manufacturers, as identified by the Yemen
Ministry of Trade and Industry in the 2017 guide for small and medium-sized manufacturing firms (Table 3.1),
serves as the basis for determining the sample size. Following the guidelines by Krejcie and Morgan cited in
Aseminachin (2023), a minimum sample size of 341 participants is deemed necessary for robust results in
Structural Equation Modelling (SEM) research. Consequently, the study aimed to secure at least 341 responses.
Anticipating potential non-response or inaccuracies, and acknowledging the typically low response rate
associated with survey methods, a total of 500 questionnaires were distributed to managers. The research centres
on the perspectives of managers working in SMEs situated in Yemen's cities, including Sana'a, Aden, Hadramout,
Taiz, and Dhamar. The selection of managers as respondents is predicated on their extensive experience and
expertise in evaluating factors contributing to job performance enhancement in SMEs. The choice of these five
governorates is strategic, driven by the substantial concentration of SMEs in these cities and their representation
of diverse geographical regions across Yemen, encompassing the north, central, and south.
To collect data, a questionnaire was employed, targeting managers of SMEs in Sana'a, Aden, Hadramout, Taiz,
and Dhamar in Yemen. This decision was rooted in the managers' comprehensive experience and ability to assess
factors contributing to the improvement of SMEs' job performance. The selection of these five governorates was
influenced by the significant concentration of SMEs in these cities, along with their diverse geographical locations
spanning the northern, central, and southern regions of Yemen.
55 Int. J. of Sustainable Construction Engineering and Tech. Vol. 15 No. 1 (2024) p. 48-68
6. Modelling
The modelling of this study used Analysis of Moment Structures (AMOS). AMOS provides a user-friendly graphical
interface for building, estimating, and evaluating structural equation models. It allows researchers to specify and
test complex theoretical models that involve latent variables and observed variables. AMOS is particularly known
for its capabilities in conducting both Confirmatory Factor Analysis (CFA) and path analysis within the framework
of Structural Equation Modelling (SEM). CFA is used to assess and confirm the relationships between observed
variables and latent constructs. CFA helps in testing the hypothesized factor structure and determining the extent
to which the observed variables align with the underlying constructs. While, Path Analysis, where it examines the
relationships (paths) among the latent constructs. This includes testing the direct and indirect relationships
between variables and assessing how well the overall model fits the observed data. Path analysis allows for the
examination of causal relationships and helps in understanding the complex interplay between variables (Awang,
2015; Hair et al., 2011; Hooper, 2008).
Table Error! No text of specified style in document. The Criteria of Successfully Achieving the Goal in SEMAwang
(2015); Cangure & Ercan (2015)
Criteria Category Acceptance level values Applicability
Factor loading for items ≥ 0.6 Measurement model +structural model
Correlation coefficient ≤ 0.85 Measurement model
Standardized beta ≤ 0.85 Structural model
Significance level ≤ 0.05 Structural model
Average Variance Extracted (AVE). ≥ 0.5 Measurement model
Construct Reliability (CR) ≥0.6 Measurement model
Modification Index ≤15 Measurement model +structural model
As stated by Hair et al. (2010), fitness indices are measures that assess the extent to which a specified model
reproduces the covariance matrix among the indicator variables. To ensure an accurate evaluation of the model's
performance, Hair et al. (2006) and Hair et al. (2010) recommend the use of at least three fitness indices, with at
least one index from each of the three categories: absolute fit, incremental fit, and parsimonious fit. Table 5
presents information regarding the categories of fitness indices and their accepted values, drawing from various
sources. This table provides details on the specific fitness indices adopted in this research along with their
acceptable values.
Table Error! No text of specified style in document. The Criteria of Fitness Indices in SEM (Ramayah & Lee
(2012); Hair et al. (2010)
Recommended
Index Fitness Indices Applicability
value
Goodness-of-Fit Index (GFI) ≥ 0.8
Absolute fit Root Mean Square Error of Approximation
≤ 0.08
(REMSEA).
Measurement
Tucker-Lewis Index (TLI) ≥ 0.9
model
Incremental fit Comparative Fit Index (CFI) ≥ 0.9
+
Normed Fit Index (NFI) ≥ 0.8 Structural model
Parsimonious
Chi-Square/Degree of Freedom (ChiSq/df,) ≤ 3.0
fit
Int. J. of Sustainable Construction Engineering and Tech. Vol. 15 No. 1 (2024) p. 48-68 56
Fig. Error! No text of specified style in document. The Measurement Model for SMEs Performance
The SMEs Performance measurement model initially comprised ten indicator items; however, due to low
factor loadings, four of them (Q1-Q4) were excluded. The final measurement model for the SMEs Performance
construct adhered to all recommended cutoff values by fitness indexes (Awang, 2014). This process involved
ensuring that all item factor loadings surpassed 0.5 and scrutinizing Modification Indices (MI). Employing the
methodologies outlined by Byrne (2013) and Hair et al. (2006), high MI values indicating significant covariance
and regression weights were used to identify problematic items. Consequently, items Q1-Q4 were removed.
Subsequent to this refinement, the measurement model underwent a re-run, and the conclusive CFA model,
depicted in Figure 3, includes the remaining six indicator items.
57 Int. J. of Sustainable Construction Engineering and Tech. Vol. 15 No. 1 (2024) p. 48-68
Fig. Error! No text of specified style in document. Final Measurement Model for SMEs Performance
The fitness index values generated in Figure 3 of the final measurement model for SMEs' performance are
presented in the accompanying table 6.
Table 6 shows that all the fitness indices for the final measurement model for SMEs performance have
achieved the fitness threshold values which means that the model is fit.
Fig. Error! No text of specified style in document. Measurement Model for Training
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The fitness index values generated in Figure 4 of the initial measurement model for training are presented in
the accompanying table 7
After evaluating the fitness indices in table 7 for the Training model, it is evident that all recommended values,
including NFI, TLI, GFI, RMESA, and Chisq/def, have been met. This confirms that the final measurement model
for the Training construct fulfils the necessary criteria for a good fit. As per the goodness-of-fit indices
recommended by Awang (2014), the Training model satisfies all acceptable cut-off values.
The fitness index values generated in Figure 5 of the initial measurement model for innovation construct are
presented in the accompanying table 8.
Upon reviewing the fitness criteria of the Innovation model in Table 8, including factors such as factor loading
and squared multiple correlation, it is evident that all factor loadings and squared multiple correlations meet the
necessary thresholds of ≥ 0.50 and ≥ 0.20, respectively. In summary, only five items from the Innovation construct
59 Int. J. of Sustainable Construction Engineering and Tech. Vol. 15 No. 1 (2024) p. 48-68
are utilized in the structural equation modelling process. These five items have met the required standards,
affirming their suitability for analysis.
Fig. Error! No text of specified style in document. Measurement Model for Market Orientation
The fitness index values generated in Figure 6 of the initial measurement model for market orientation
construct are presented in the accompanying table 9.
Table 9 demonstrates that all fitness indices for the market orientation construct's measurement model have
successfully reached the fitness threshold values, indicating a well-fitted model.
Fig. Error! No text of specified style in document. The Measurement Model for Human Capital
Upon reviewing the fitness indices of the Human Capital model in comparison to the recommended values,
none of the fit indices met the specified criteria. The researcher initially examined the factor loadings of the items,
ensuring they exceeded 0.5. Subsequently, Modification Indices (MI) were scrutinized, resulting in the removal of
Q32-Q34 due to low factor loadings. After addressing these problematic items, the measurement model
underwent a recommended re-run. The final CFA model is depicted in Figure 8.
The fitness index values generated in Figure 8 of the initial measurement model for Human Capital construct
are presented in the accompanying table 10.
Upon scrutinizing the fitness indices in comparison to the final measurement model values in Table 10, it was
determined that all fit indices for the Human Capital model met the recommended values. Subsequently, the model
was re-specified until these recommended values were attained. Ultimately, the final measurement model for the
61 Int. J. of Sustainable Construction Engineering and Tech. Vol. 15 No. 1 (2024) p. 48-68
Human Capital construct successfully adhered to all acceptable cut-off values as recommended in the goodness-
of-fit indexes (Awang, 2014).
The final constructed integrated measurement model illustrated in Figure 9 demonstrated a favourable fit, as
indicated by the indices. TLI and CFI scores surpassed 0.90, while NFI and GFI exceeded 0.80, signifying a high
level of goodness of fit. It is crucial to consider the factor loading size, as recommended by Hair et al. (2010), during
result analysis. The generated fitness values are presented in table 11.
Table Error! No text of specified style in document. Fitness Indexes for All Constructs Simultaneously
(Initial CFA Model)
Index Level of Acceptance IndexValue Fitness Achievement
Chisq/df Chisq/df ≤ 3 2.061 Achieved
TLI TLI ≥ 0.9 means satisfactory 0.916 Achieved
CFI CFI ≥ 0.9 means satisfactory fit 0.927 Achieved
NFI NFI ≥ 0.80 suggests a good fit 0.869 Achieved
GFI GFI ≥0.80 suggests a good fit 0.868 Achieved
RMSEA RMSEA ≤ 0.08 means mediocrefit. 0.061 Achieved
Model is accepted
Table 11 indicated that all indices for the measurement model met the recommended values, signifying the
successful fulfilment of all Confirmatory Factor Analysis (CFA) fitness criteria by the integrated measurement
model.
discriminant validity, the AVE estimates for any two factors were compared to ensure they exceeded the squared
correlation coefficient between them.
In tandem with validity assessments, construct reliability was scrutinized using the construct reliability
measure (CR). The CR values were examined to ensure they met or exceeded the recommended threshold of 0.60,
indicating the reliability of the measurement model (Fornell and Larcker,1981; Hair et al. 2010). The reliability
construct measures, including CR and AVE, are presented in Table 12, providing valuable insights into the
reliability and validity of the study’s measurement model.
For discriminant validity, the generated values are presented in Table 13. The bolded values along the
diagonal represent the square root of the Average Variance Extracted (AVE), while the remaining values indicate
the correlations between the respective constructs. Discriminant validity is confirmed when the diagonal value
exceeds the values in its corresponding row and column, as outlined by Fornell and Larcker (1981).
According to the findings in Table 13, all constructs in this study successfully meet the criteria for convergent
validity, attaining an acceptable level. Consequently, the reliability and validity of the research constructs are
deemed satisfactory.
Nevertheless, the structural model of figure 10 was utilized to scrutinize the multidirectional relationships
among all the research constructs. The subsequent step encompassed the evaluation of fitness indices for the
structural measurement models, outlined in Table 14.
Table Error! No text of specified style in document.14 Fitness Indexes for the Structural Model
Fitness Indexes Acceptance Level Generated Index Value Comments
Chisq/df Chisq/df ≤ 3 2.151 Fitness Indexes achieved
TLI TLI ≥ 0.9 0.908 Fitness Indexes achieved
CFI CFI ≥ 0.9 0.920 Fitness Indexes achieved
NFI NFI ≥ 0.80 0.861 Fitness Indexes achieved
GFI GFI ≥ 0.80 0.859 Fitness Indexes achieved
RMSEA RMSEA ≤ 0.08 0.064 Fitness Indexes achieved
These indices in table 14 served to assess the goodness-of-fit between the model and the observed data. The
acquired fitness indices indicated that the model's fit reached an acceptable level, signifying a reasonable
alignment between the hypothesized relationships and the collected data.
After establishing that the structural model of the research achieved satisfactory fitness with the collected
data, meeting the requirements for model adequacy, the hypotheses for each path are explained upon. This
information is presented in Table 15, which outlines the results of each specific path in the structural
measurement model, providing insight into the anticipated outcomes.
Table 15 summarised the hypothesised outcome of each respected path in the structural model. H1: Training
has significant positive relationship with SMEs' performance which is consistent with previous research that
emphasizes the importance of training and development programs for enhancing SMEs' performance (Suryadi,
Komar, & Riswanto, 2019; Abdelwahed and Mufti, 2023; Alshahrani et al, 2023). This finding provides support to
the human capital theory by emphasising the importance of investing in employees' knowledge and abilities to
Int. J. of Sustainable Construction Engineering and Tech. Vol. 15 No. 1 (2024) p. 48-68 64
improve organisational performance. The strong positive relationship discovered between training initiatives and
SMEs' performance highlights the importance of SMEs prioritising investments in employee training programmes,
as such endeavours can improve productivity, efficiency, and innovation capabilities, resulting in increased
profitability and growth. Furthermore, the findings suggest that policymakers develop tailored training measures
for SMEs, such as low-cost programmes, mentorship, and advisory services. Overall, the positive association
between training and SME performance highlights the critical importance of training in improving the
competitiveness and sustainability of SMEs, prompting both SMEs and policymakers to actively invest in and
support training programmes.
H2: Innovation is positively related to manufacturing SMEs" indicates that there is a significant correlation
between innovation and small and medium-sized enterprises (SMEs) operating in the manufacturing industry. This
finding is consistent with previous research that has identified innovation as a critical driver of development and
success in the manufacturing industry (Ukpabio et al., 2018; AlQershi, 2020; Alhakimi & Mahmoud, 2020; Singh &
Hanafi, 2020). The beneficial relationship between innovation and manufacturing SMEs has major policy and
practice consequences. Policymakers may use this knowledge to develop measures that encourage innovation and
foster an environment conducive to the expansion of SMEs in the manufacturing sector. Similarly, SME owners
and managers can apply this knowledge to create their business strategies, emphasising innovation in their
operational efforts.
.H3: Market Orientation has a positive relationship with SMEs’ performance suggests that SMEs that are more
market-oriented tend to perform better than those that are less market-oriented. Market orientation involves a
proactive approach to understanding and satisfying customers' needs, considering competitors, and navigating
market forces, ultimately leading to enhanced sales and profitability. Small and medium-sized enterprises (SMEs),
known for their agility and innovation, may encounter challenges in competing with larger counterparts,
emphasizing the importance of adopting a market-oriented strategy for competitiveness. This finding aligns with
prior research indicating that a market-oriented approach leads to enhanced financial performance, increased
customer satisfaction, and greater innovation for SMEs (Udriyah et al., 2019; Harjadi et al., 2020; Alhakimi &
Mahmoud, 2020). In conclusion, the positive relationship between market orientation and SME performance,
substantiated by statistical evidence and previous research, underscores the critical importance of SMEs
prioritizing customer-centric strategies for success in a competitive business environment.
H4: There is a positive relationship between human capital and the SMEs’ performance in the manufacturing
sector. In SMEs manufacturing sector, the significance of human capital is particularly pronounced, given the
limited resources of these firms and their substantial reliance on the expertise and productivity of their workforce.
The discovery that human capital positively influences SME performance in Yemen's manufacturing sector is
consistent with findings in diverse contexts. Numerous studies, including those by Odhon'g & Omolo (2015),
Vixathep et al. (2017), and Al Qershi, Abas, & Mokhtar (2019), have highlighted the advantageous impact of
investing in employee training and development on organizational performance, emphasizing that enterprises
with elevated levels of human capital tend to exhibit greater innovation and adaptability. The study's outcomes
carry significant implications for policymakers and managers in Yemen's manufacturing sector, advocating for
strategic investments in human capital development to enhance SME performance. This involves offering training
opportunities, fostering employee development, and securing skilled personnel. Overall, the study provides
valuable insights into the connection between human capital and SME performance in Yemen's manufacturing
sector, underscoring the pivotal role of investing in this critical resource.
7. Conclusion
This study exhibits the construction of a structural relationship model of Non-Financial Factors that include
innovation, training, human capital, and market orientation on the performance of Yemen's Small Medium
Enterprises (SMEs). The modelling was done using the AMOS-SEM software. Structural Equation Modelling (SEM),
route analysis, and confirmatory factor analysis are all performed using the software. It is well-known for its visual
approach, which enables users to graphically build models with basic sketching tools and analysts to participate
in intricate statistical modelling. The modelling examines the specific effects of these factors and discloses key
contributors to the success or failure of SMEs. Data used for modelling was collected from 350 valid responses of
employees in the Yemeni manufacturing SME. The findings from the modelling highlight the dominant significance
of innovation, as proved by its highest beta coefficient of 0.90, signifying its profound impact on SME performance.
Following closely is training, with a coefficient of 0.3, further establishing its crucial role in influencing
performance outcomes. Ultimately, this research concludes that the four factors—human capital, innovation,
training, and market orientation—exhibit a statistically significant relationship with SME performance within
manufacturing sector. The inferences of these findings are of paramount importance to policymakers and
practitioners as it offers actionable insights for enhancing SME performance and driving economic growth within
Yemen
65 Int. J. of Sustainable Construction Engineering and Tech. Vol. 15 No. 1 (2024) p. 48-68
Acknowledgement
The authors express gratitude to UTHM for overseeing and disseminating this study.
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