Purposive Comm PDF
Purposive Comm PDF
COMMUNICATION
GED 5
PRESENTATION PREPARED BY :
XELA A. CANO, LPT
EXAMINATION Prelim, Mid-
term, Final
PERFORMANCE
Attendance,
Reporting
TOTAL:
UNDERSTANDING 21ST
CENTURY COMMUNICATION
WHY DO PEOPLE
COMMUNICATE?
WHAT MIGHT HAPPEN TO THE WORLD IF
COMMUNICATION DOES NOT EXIST?
WHY DO MISCOMMUNICATIONS AND
MISUNDERSTANDINGS HAPPEN?
• We are a social being... this is the reason why we
have to get along well with people every day.
3. Communication is transitory.
There are different classification of noise which affects the communication process:
Physical Noise
Physical noise includes the sounds created around you every day. It occurs
externally and may distract you from what you are trying to hear. For instance,
someone whispering in a classroom can disrupt a presentation given by a teacher.
Physiological Noise
Physiological noise occurs when you encounter a barrier to hearing. It
could be a barrier you create, or it may be an issue with another person
speaking. It encompasses physical problems such as being hard of
hearing or not being able to differentiate low noises.
Psychological Noise
Psychological noise refers to the noise in your head that can prevent you from
concentrating. It may include wandering thoughts, lik switching topics too quickly,
making it difficult for the listener to follow your narrative. People who think they
know something already also have psychological noise in their heads.
Semantic Noise
Semantic noise occurs when people try to communicate about something but lack
the common background or knowledge to share ideas effectively. They may have
different primary languages or rely on a separate dialect. Sometimes cross-
cultural communications can result in semantic noise and add to
misunderstandings.
LEVELS OF
COMMUNICATION
SENDER- The transmitter of verbal an non- verbal messages.
Receiver- Decoder of the message sent by the speaker (.. and transmitter
response back to the sender.)
Thinking
Symbolizing
Expressing
Transmitting
Receiving
Decoding
Feedbacking
Monitoring
BASIC TYPES OF COMMUNICATION
FORMALITY LEVELS
OF
COMMUNICATION
FROZEN STYLE
this style occupies the highest rank in
the Joa’s classification , it is a style
which is used in formal settings such
as in rituals, church rites, speeches
for state ceremonies , and some other
occassions, called FROZEN
FORMAL STYLE
This is used in extended one-way
communication like speeches in formal
situations such as in graduation
ceremony;
CONSULTATIVE STYLE
This style is used in semi formal
communication situations where, as its
name goes a transition of some sort takes
place.
CASUAL STYLE
Used among friends and acquaintances in
informal situations like in the canteen or
when the students chat.
INTIMATE STYLE
This is completely private language that
us used within the family and with very
close friends , usually the intimate group
of pair; it excludes public information and
shows a very close relationship between
or among interactants.
THE NINE
PRINCIPLES OF EFFECTIVE
COMMUNICATION
The Nine Principles of Effective Communication
Michael Osborn (2009) claims that communication must meet certain standards for
effective communication to take place.
1. Clarity
Clarity makes speeches understandable. Fuzzy language is absolutely
forbidden, as are jargons, cliché expressions, euphemisms and doublespeak
language.
2. Concreteness
Concreteness reduces misunderstandings. Messages must be supported by
facts such as research data, statistics or figures. To achieve concreteness, abstract
words must be avoided.
The Nine Principles of Effective
Communication
3. Courtesy
4. Correctness
Glaring mistakes in grammar obscures the meaning of a sentence. Also, the
misuse of language can damage your credibility.
The Nine Principles of Effective
Communication 8.
5. Consideration
6. Creativity Creativity in communication means having the ability to craft interesting messages
in terms of sentence structure and word choice.
7. Conciseness
Simplicity and directness help you to be concise. Avoid using lengthy expressions and
words that may confuse the recipient.
8. Cultural Sensitivity
Today, with the increasing emphasis on empowering diverse cultures, lifestyles, and races and
the pursuit for gender equality, cultural sensitivity
becomes an important standard for effective communication.
9. Captivating
You must strive to make messages interesting to command more attention and better
responses.
NON- VERBAL COMMUNICATION:
Focus on the “Hidden Language”
CATEGORIES OF NON-VERBAL COMMUNICATION
SIGN LANGUGE- Words and numbers which are transmitted as
message through the rise of gesture.
Body language and posture- Crossing your legs or arms, a head nod,
slouching, or sitting up straight are all examples of true body language. For
example, you may have seen crime films focus on body language to further
the narrative. It can also hint at what isn’t included in the dialogue.
TYPES OF NON-VERBAL
COMMUNICATION
Proxemics- Proximity references how near something is. Human beings take personal
space seriously. They also interpret physical distances in interactions differently.
Scientists focused on proximity biases in North America have grouped expected space as
follows:
Intimate space: Close physical contact up to 18 inches of space, typically shared between
people in an intimate relationship.
Personal space: Between 18 inches to 4 feet depending on whether you’re speaking to a
stranger, casual acquaintance, or close friend.
Social space: 4 –12 feet of space provided in social settings, like a shared office space or
the distance between a presenter and their audience.
Public space: 12 feet or more, typically observed in shopping malls and airports.
TYPES OF NON-VERBAL
COMMUNICATION
Gaze- It may sound cliche, but it’s true that “The eyes are the windows to the
soul.” Our eye contact is a massive factor in nonverbal communication
because it can give clues to how we feel.