BSMA-3A

NAME: KIM CYRIL DOMINGO SECTION:

PROFESSOR: ROSALIE MAKIL DATE: 11-24-2024

CREATING
A. ENGAGE
Direction: On the space provided, write whether the following examples are ethical or
not. Write Ethical, or Not Ethical.

Ethical 1. Adhering to your company’s rules and regulations all the time.
Ethical 2. Harness professional relationships with teammates.
Not Ethical 3. Taking someone’s work without credit.
Not Ethical 4. Consuming supplies of the company for personal gain
Not Ethical 5. Conducting online shopping during business hours.
Not Ethical
6. Initiating negative gossip with your teammate about someone from
another department
Not Ethical 7. Sleeping during working hours.
Not Ethical 8. Profanity whether inside or outside office that includes social media
Not Ethical
9. Habitual absenteeism and tardiness without acceptable reasons.
Not Ethical
10. Extending break time.

B. EXPLORE
Read/watch or research for a certain news that talks about unethical behavior in business.
Explore the reason behind why it is considered unethical.
In 2015, Volkswagen, a prominent global automaker, was embroiled in a significant scandal
involving the deliberate manipulation of emissions testing for diesel vehicles. The company
installed software, known as a "defeat device," in millions of cars worldwide. This software
detected when vehicles were undergoing emissions testing and adjusted the engine's
performance to meet regulatory standards. However, during normal driving conditions, the
vehicles emitted significantly higher levels of nitrogen oxide (NOx), a harmful pollutant.

Why it's Unethical?

1. Volkswagen knowingly deceived regulatory authorities and consumers by misrepresenting

the environmental impact of its vehicles. This constituted a blatant act of fraud, as the
company knowingly provided false information.

2. The excessive emissions of NOx pose serious health risks, including respiratory problems,
heart disease, and increased mortality rates. By knowingly releasing harmful pollutants into
the environment, Volkswagen put public health at risk.

3. The scandal severely damaged Volkswagen's reputation and eroded public trust in the
company. Customers felt betrayed, as they had purchased vehicles based on false claims of
environmental friendliness.
NAME: KIM CYRIL DOMINGO SECTION: BSMA-3A
ROSALIE MAKIL
PROFESSOR: DATE:

C. EXPLAIN
Last year, McDonald’s Philippines announced that they will start to hire senior citizens and
persons with disability in 40 of their stores located in Manila. According to the news, the
company will deploy them as either order presenters, drink drawers, table managers and
guest relations staff. The netizens have different reactions in the news, some says it is a
good step for McDonalds to welcome the Senior Citizens and PWD’s to have equal
opportunity to work while others view it negatively as they could be prone to harassment
and other overwork. If you are about to build your own company, would you consider doing
the same thing that McDonald’s did? Why? Why not? Explain your answer.

If I were to start up my own company, I would definitely mimic McDonald's Philippines' move of
hiring senior citizens and PWDs. Diversity in the workplace is not only the ethical thing to do, but it
also benefits the organization. Elderly people and PWDs bring several years of experience, unique
perspectives, and work dedication into the company culture and performance. By providing equal
opportunities, the company can also fulfill its social responsibility, creating a positive impact on the
community.

However, it has to consider possible grounds for complaints on harassment and overwork.
Measures can be taken to alleviate such effects, though - possibly through policies and support
systems that are quite strong. Wide-ranging training programs for inclusion and respectful attitude,
as well as a comprehensive monitoring system, may ensure a safe environment without fear or
harassment at work. Flexible working hours and reasonable adjustments might also be
considerations for them and boost job satisfaction and productivity.

In conclusion, a benefit far outweighs the drawbacks as hiring senior citizens and PWDs benefits
when their working backs are addressed. It is all about the core values of equity and inclusion, such
that it makes an organization rich in diversity, dynamic, and socially responsible.
NAME: KIM CYRIL DOMINGO SECTION: BSMA-3A

PROFESSOR: ROSALIE MAKIL DATE:

D. ELABORATE
1. One of your teammates emailed you an inappropriate joke which you find very
offensive, but you do not know if you should approach your co-worker with your
concern. What should you do?

When I receive an offensive joke from my teammate or co-worker, it's important to handle the
situation thoughtfully. First, I will evaluate my feelings and understand why the joke was offensive to
me. Next, I'll consider addressing the issue directly with my co-worker in a private and respectful
manner, explaining how the joke affected me. If I'm uncomfortable doing this or if the behavior
continues, I will consult the company's HR department for guidance. Document the incident to
ensure I have a record. By addressing the situation appropriately, I'll contribute to fostering a
respectful and inclusive work environment.

2. The coffee shop you are working with had a very busy day to the extent that your
job as a barista which includes some cleaning of the store was a problem to you.
You find a hard time finding an available time due to the influx of customers in the
counter. Your manager told you and the rest of the team that if you didn’t complete
all the tasks before you punch out, you have to stay until the job gets done (without
extra pay). Is this ethical or not? What are the grounds? Elaborate your answer.

Requiring employees to stay late without extra pay is unethical. Fair compensation is a
fundamental principle, and asking staff to work overtime without pay violates this principle. It
disregards labor laws, which mandate payment for all hours worked, including overtime.
Additionally, such practices can lead to employee burnout and lower morale, impacting overall
productivity and well-being. Ethical management should ensure tasks are manageable within
scheduled hours and provide proper compensation for additional work. Creating a fair and
supportive work environment is essential for maintaining a motivated and dedicated workforce,
aligned with ethical labor practices.
NAME: KIM CYRIL DOMINGO SECTION: BSMA-3A

PROFESSOR: ROSALIE MAKIL DATE: 11-24-2024

E. EVALUATE
Create your own simple Codes of Ethics/Codes of Conduct for your dreamed business.
Write specific guidelines and consequences if not followed.
Name of the Business: Pancake Muffin
Nature of Business: Manufacturing Business
A. Write your Vision Statement
"At Pancake Muffin, our vision is to create a warm, welcoming space where every customer can indulge in the perfect blend of
comfort and creativity through our unique pancake-muffin fusion. We strive to be the go-to destination for delicious, innovative
treats that bring joy and inspiration to our community, fostering a sense of togetherness and delight in every bite.

Write your Company Goals and Objective

Goals: Objective:
Deliver Exceptional Quality Quality Control
Promote Sustainability Community Engagement
Expand Our Reach Sustainable Practices
Business Growth

B. POLICIES
1. Employee Relations, Duties and Responsibilities
Purpose - The purpose of this policy is to establish clear guidelines for maintaining positive employee relations, defining duties, and
outlining responsibilities to ensure a respectful and productive workplace at "Pancake Muffin."

Respect and Professionalism

Guideline: Treat all colleagues, customers, and partners with respect and professionalism.
Consequence: Violations such as harassment, discrimination, or bullying will result in disciplinary action, including possible termination.

Open Communication
Guideline: Promote open and transparent communication. Encourage feedback and discussions to foster a collaborative environment.
Consequence: Failure to communicate effectively or respectfully can result in performance reviews and retraining.

Teamwork and Collaboration

Guideline: Work collaboratively and support team members to achieve common goals.
Consequence: Lack of teamwork and support may affect performance evaluations and opportunities for advancement.

Compliance with Policies

Guideline: Comply with all company policies, including safety, confidentiality, and code of conduct.
Consequence: Non-compliance may result in disciplinary actions, including suspension or termination.

Disciplinary Actions
Guideline: Violations of this policy will be addressed promptly and fairly.
Consequence: Disciplinary actions may include verbal or written warnings, suspension, or termination, depending on the severity of the
violation.

Reporting and Resolution

Guideline: Employees are encouraged to report any violations of this policy to HR or their direct manager.
Consequence: Reports will be investigated promptly, and appropriate actions will be taken to resolve the issue. Retaliation against
employees who report policy violations in good faith is strictly prohibited.
2. Client Customer and Guest Relations
2.1 Respect and Courtesy
Guideline: Treat all clients, customers, and guests with respect and courtesy. Greet them warmly and attend to their needs promptly.
Consequence: Disrespectful or discourteous behavior will result in disciplinary action, including potential termination for repeated offenses.

2.2 Professionalism
Guideline: Maintain a professional demeanor in all interactions. This includes appropriate language, tone, and body language.
Consequence: Unprofessional behavior may result in performance reviews and retraining.

2.3 Customer Satisfaction

Guideline: Prioritize customer satisfaction. Listen to customer feedback and address any issues or complaints swiftly and effectively.
Consequence: Failure to address customer concerns can impact performance evaluations and customer relations.

3. Conflict of Interest
2. Definition of Conflict of Interest A conflict of interest arises when an employee's personal interests could improperly influence their
professional judgment, decisions, or actions on behalf of the company.

3. General Guidelines
3.1 Disclosure
Guideline: Employees must disclose any potential conflicts of interest to their manager or HR as soon as they become aware of them.
Consequence: Failure to disclose conflicts of interest can result in disciplinary action, including potential termination.

3.2 Avoidance of Conflicts

Guideline: Employees should avoid situations where their personal interests could conflict with the interests of "Pancake Muffin." This
includes financial interests, personal relationships, and external business activities.
Consequence: Engaging in activities that create a conflict of interest can lead to performance reviews and disciplinary action.

4. Financial Integrity, records, and use of funds

2. Financial Integrity
2.1 Accurate Reporting
Guideline: All financial transactions must be accurately recorded and reported in accordance with accounting standards and regulatory
requirements.
Consequence: Misreporting or falsifying financial records will result in disciplinary action, including possible termination and legal
consequences.

2.2 Ethical Practices

Guideline: All financial activities should be conducted ethically and honestly, avoiding any actions that could be perceived as fraudulent or
deceptive.
Consequence: Engaging in unethical financial practices may lead to immediate suspension or termination and potential legal action.

3. Record-Keeping
3.1 Comprehensive Documentation
Guideline: Maintain comprehensive and accurate records of all financial transactions, including receipts, invoices, and expense reports.
Consequence: Incomplete or inaccurate record-keeping can result in performance reviews and necessary corrective actions.

3.2 Regular Audits

Guideline: Conduct regular internal and external audits to ensure the accuracy and integrity of financial records.
Consequence
5. Responsible Business
2. Environmental Responsibility
2.1 Sustainable Practices
Guideline: Implement sustainable practices in all aspects of our operations, including sourcing, production, and waste management.
Consequence: Failure to adhere to sustainable practices may result in performance reviews and necessary corrective actions.

2.2 Resource Conservation

Guideline: Conserve resources by reducing energy and water consumption, minimizing waste, and promoting recycling.
Consequence: Inadequate resource conservation efforts can lead to increased costs and environmental impact, requiring review and
adjustment of practices.

2.3 Eco-Friendly Products

Guideline: Use eco-friendly products and materials wherever possible, including packaging and cleaning supplies.
Consequence: Non-compliance with eco-friendly guidelines can result in reassessment of suppliers and processes.

6. Doing business with Suppliers

2. Supplier Selection
2.1 Ethical Sourcing
Guideline: Select suppliers who adhere to ethical practices, including fair labor standards, environmental sustainability, and anti-corruption
measures.
Consequence: Suppliers found to be engaging in unethical practices will be subject to termination of the business relationship.

2.2 Quality Standards

Guideline: Choose suppliers that meet our quality standards for ingredients, products, and services to ensure the excellence of our offerings.
Consequence: Failure to meet quality standards may result in re-evaluation of the supplier relationship and potential termination.

2.3 Due Diligence

Guideline: Conduct thorough due diligence, including background checks and audits, to assess the reliability and reputation of potential
suppliers.
Consequence: Insufficient due diligence can lead to business risks and may require corrective actions.
7. Confidentiality, Data Protection, and Privacy
2.1 Definition of Confidential Information
Guideline: Confidential information includes any proprietary or sensitive information related to "Pancake Muffin," its employees, customers,
suppliers, and business operations.
Consequence: Unauthorized disclosure of confidential information will result in disciplinary action, including possible termination and legal
consequences.

2.2 Handling Confidential Information

Guideline: Access to confidential information should be limited to authorized personnel only. Use secure methods for storing and transmitting
such information.
Consequence: Mishandling of confidential information can lead to disciplinary actions and potential legal repercussions.

3. Data Protection
3.1 Compliance with Regulations
Guideline: Ensure compliance with all applicable data protection laws and regulations, including GDPR, CCPA, and other relevant standards.
Consequence: Non-compliance can result in legal penalties and damage to the company's reputation.

3.2 Data Collection and Usage

Guideline: Collect personal data only for legitimate business purposes and with the informed consent of the data subject. Use the data
responsibly and only for the intended purpose.
Consequence: Misuse of personal data can lead to legal action and loss of customer trust.
8. Legal Integrity
2. Compliance with Laws and Regulations
2.1 Adherence to Legal Standards
Guideline: Ensure that all business operations comply with local, national, and international laws and regulations.
Consequence: Non-compliance can result in legal penalties, fines, and damage to the company's reputation.

2.2 Continuous Monitoring

Guideline: Regularly monitor changes in laws and regulations relevant to our business and update company policies and practices
accordingly.
Consequence: Failure to stay informed about legal changes can lead to non-compliance and potential legal consequences.

3. Ethical Conduct
3.1 Integrity in Business Practices
Guideline: Conduct all business activities with honesty, fairness, and integrity. Avoid any actions that could be perceived as fraudulent or
unethical.
Consequence: Engaging in unethical conduct can lead to disciplinary action, including termination and legal repercussions.

9. Competition/Competitive Practices
2. Fair Competition
2.1 Respecting Competitors
Guideline: Treat all competitors with respect and fairness. Avoid making false or misleading statements about competitors or their products.
Consequence: Engaging in unfair practices against competitors can result in disciplinary action, including possible termination and legal
consequences.

2.2 Ethical Marketing

Guideline: Ensure all marketing and advertising efforts are truthful, accurate, and non-deceptive. Avoid exaggerations or false claims about
our products or services.
Consequence: Misleading marketing can lead to reputational damage and legal penalties.

3. Compliance with Antitrust Laws

3.1 Avoiding Collusion
Guideline: Do not engage in collusion with competitors, such as price-fixing, market allocation, or bid-rigging.
Consequence: Violations of antitrust laws can lead to severe legal penalties and damage to the company's reputation.
10. Interaction with Government and Party Officials and Political Parties
2. Ethical Conduct
2.1 Integrity and Transparency
Guideline: Conduct all interactions with government and political officials with the highest level of integrity and transparency.
Consequence: Any form of bribery, corruption, or unethical behavior will result in immediate disciplinary action, including termination and
potential legal consequences.

2.2 Compliance with Laws

Guideline: Ensure all interactions comply with local, national, and international laws and regulations, including anti-corruption and lobbying
laws.
Consequence: Non-compliance can lead to severe legal penalties and damage to the company's reputation.

3. Political Contributions and Activities

3.1 Political Contributions
Guideline: "Pancake Muffin" does not make direct or indirect political contributions to any political party, candidate, or campaign.
Consequence: Unauthorized political contributions using company resources will result in disciplinary action and potential legal
consequences.

3.2 Employee Political Activities

Guideline: Employees are free to engage in personal political activities outside of work hours, provided they do not use company resources
or imply company endorsement.
Consequence: Misuse of company resources for personal political activities can lead to disciplinary action.
 Your output will be graded using the rubric:

CRITERIA EXCELENT VERY SATISFACTORY NEEDS POINTS

4 (100%) SATISFACTOR 2 (80-86%) IMPROVEME
Y 3 (87 – 99%) NT 1 (79%
and below)
Ideas/Though Ideas or The ideas and Some points of The ideas and
ts logic or thoughts are ideas and concepts are
reasoning is present and thoughts are written with lots
high. rationally written of errors and
Clearly organized. improperly. inconsistent.
written and
organized.
Content There is a There is enough Only a few Most of the
clear and steady ideas and ideas and
confirmatio n indication of reasoning are perceptions are
or creative thinking written originally. written
originality in and immaturely and
terms of the ideas are freely copied from
ideas and expressed. other sources.
perceptions
Grammar, Written very Written Find many Numerous errors
spelling, and skillfully and proficiently with a errors in spotted
sentence nice. No very few grammar, that makes the
constructions issues errors in spelling, and reading
involved as grammar, sentence comprehensio n
far as the spelling, and constructions. hard to grasp.
grammar, sentence
spelling and constructions.
sentence
construction
s are
concerned
Information Clearly cited There are some There are a little NO cited
and the cited examples use of examples or
Illustrations examples and illustrations examples and illustrations
and as requited. illustrations found even if it is
illustrations found. required.
as required.
TOTAL
POINTS