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5 views5 pages

Agent

Uploaded by

el.proferc2585
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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The TM

SysAid
Agent
November 2007
Before SysAid can monitor a computer, the computer needs a copy of the SysAid

end-user module.

There are several ways to install this module, as described in the Getting

Started Guide. The common, easiest way is using the Deployment Tool, which

scans the network and automatically installs the module on all machines. This

guide describes a different method. Here you will learn how to deploy the module

manually by installing the SysAid Agent. Each computer you install the agent on,

SysAid will see, enabling administrators to monitor it.

After logging into SysAid, go to Downloads in the sidebar. Click on SysAid

Agent, and save the file, which is named SysAidAgent.exe, onto your hard disk.

Execute the file from each computer you wish SysAid to monitor. Each

computer can execute the installation remotely, or receive a copy and execute it

locally.

When you execute the .exe file of the agent, you will enter a setup wizard

(figure 1). When you complete the wizard, SysAid will be aware of your

computer.

The second screen in the wizard asks you to input your account information

(figure 2).

1 SysAid Agent Version5.0.

6 Hamasger St . Tel (Israel): +972 3 533 3675 Toll Free center (U.S): 800-686-7047
P.O.BOX 1010, Or-Yehuda, Fax (Israel): +972 3 761 7205 Tel (U.S): +1 617 275 5562
60223. ISRAEL E-mail: [email protected] Fax (U.S): +1 617 507 2559
Figure 1

Figure 2

2 SysAid Agent Version5.0.

6 Hamasger St . Tel (Israel): +972 3 533 3675 Toll Free center (U.S): 800-686-7047
P.O.BOX 1010, Or-Yehuda, Fax (Israel): +972 3 761 7205 Tel (U.S): +1 617 275 5562
60223. ISRAEL E-mail: [email protected] Fax (U.S): +1 617 507 2559
Into the field SysAid Server URL, input the address of the server SysAid is

installed on. For example, if the server has an IP address of 82.166.145.23, input:

http://82.166.145.23 into the field.

Into the field Account ID input your account ID, which you can see in the

top bar of SysAid.

Your Serial Key appears on the Download page in SysAid. Simply copy the

key from SysAid, and paste it into the wizard.

If the information is correct, clicking "Next" will take you to the next screen

(figure 3).

Figure 3

After you select a folder for SysAid, click Next. You will see a summary of

the inputted information, and a chance to edit it (figure 4). If the information is

all correct, click install.

3 SysAid Agent Version5.0.

6 Hamasger St . Tel (Israel): +972 3 533 3675 Toll Free center (U.S): 800-686-7047
P.O.BOX 1010, Or-Yehuda, Fax (Israel): +972 3 761 7205 Tel (U.S): +1 617 275 5562
60223. ISRAEL E-mail: [email protected] Fax (U.S): +1 617 507 2559
Figure 4

From hereon, SysAid will see your computer.

To learn how to automatically deploy SysAid on all computers in your

network, consult the SysAid Deployment Tool guide.

If you have any questions/comments this guide does not address, you may

visit our support page at www.ilient.com/contact_support.htm. You may also

contact us directly at [email protected], or (if you are a registered user) log into

our support account.

4 SysAid Agent Version5.0.

6 Hamasger St . Tel (Israel): +972 3 533 3675 Toll Free center (U.S): 800-686-7047
P.O.BOX 1010, Or-Yehuda, Fax (Israel): +972 3 761 7205 Tel (U.S): +1 617 275 5562
60223. ISRAEL E-mail: [email protected] Fax (U.S): +1 617 507 2559

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