Dear Associate,

Welcome Onboard!

We are delighted to have you as a part of the Tech

Mahindra Family!

We understand how difficult it can be to adjust to a new

working environment. We are here to help you in any way
we can and hence we would request you to go through all
the information and the attached documents to
understand the necessary requirements for your journey
with us.

Company Confidential | Copyright © 2023, Tech Mahindra. All rights reserved. 0

 1
Company Confidential | Copyright © 2023, Tech Mahindra. All rights reserved.
Important links and portals:
 OUR CULTURE Video: A Tribute To The Tech Mahindra Culture -
YouTube
 Citizens of the Future Video: Message from Citizens of the Future |
#TogetherWeRise | Mahindra Group - YouTube
 Our Core Values: Living the core values - Mr. Anand Mahindra - YouTube
 TWINGO - TWINGO (techmahindra.com)
 My BeatPlus - https://mybeatplus.techmahindra.com/
 PACEHR - https://pacehr.techmahindra.com/
 Human Resources - https://hr.techmahindra.com/
 HelpNxt – Ticketing Portal - https://helpnxt.techmahindra.com
Important Point Of Contacts:
MediAssist (Medical Insurance):
 For any queries regarding medical insurance, connect with the mapped
MediAssist SPOC for details. You can also visit the India Medical
Insurance and Wellness portal from the below path:

TWINGO  HUMAN RESOURCE  INDIA MEDICAL INSURANCE AND

WELLNESS  Contact  Insurance Contact.

 PF Help desk from the below path:

TWINGO  HUMAN RESOURCE  PF HELP DESK
Technical Assistance:
 For technical assistance please write to TIM Service Desk in the below
mail ID: [email protected].
 For assistance regarding password reset or any related challenges, Call
us at: 020-67261818 or 7799 - From Tech Mahindra Office Phones or
Visit HelpNxt Portal: https://helpnxt.techmahindra.com.
 Connect to TechM approved Remote IT Assistance
https://tim.techmahindra.com/itsupport provided by TIM Operations & 24X7
CSD.

For Project related queries or any other assistance – connect with your
Business HR (BHR) or Reporting Manager (RM)
 Meal Voucher - Zaggle / Sodexo: Connect with Mapped BHR.

2
Company Confidential | Copyright © 2023, Tech Mahindra. All rights reserved.
Acronyms and Definitions:

Download Tech M Mobile App – mEasy:

You may download the mEasy app for digital ID card as per instructions
below:
 For android phones, go to Play Store and download the Apps - mEASY,
myHub, and NeMo.
 To install mEASY iPhone app, visit the
link https://apps.techmahindra.com/ on iPhone Safari browser.
 Should you have any challenge, please write
to [email protected]
IOS Users:
Also, a few things need to be taken care of while accessing the website.
 Make sure that the https:// should be deliberately prefixed with
app.techmahindra.com.
 https://apps.techmahindra.com should be accessed from Safari
browser in case of iPhone.
 Please login only using your Lan ID and Password.
 In case of iPhone, after the app is downloaded, please accept the
certificate by navigating to Settings App > General > Device
Management > Tech Mahindra Limited > Trust.
 After performing the following steps you’ll be able to access the M-
Easy application.
New Joinee Physical ID Card & DIGITAL ID Card:

3
Company Confidential | Copyright © 2023, Tech Mahindra. All rights reserved.
Kindly raise a request on CS tool under New Joinee IDCARD category. Please
find the below path.
 TWINGO  CS Portal  Employee  ID Cards  Category  New
Joinee IDCARD request
Kindly raise a request on CS tool under DIGITAL ID CARD category. Please
find the below path.
 TWINGO  CS Portal  Employee  ID Cards  Category  Digital ID
Card request
https://csportal.techmahindra.com/

Other important information:

Personal Details:
 You might have already updated all your important personal
information such as Aadhaar, PAN, Passport etc. during the onboarding
process. Still, we require you to check if all that data is updated
correctly.
 Please follow the below path to review and update your personal
information:
Main Menu  Employee Self Service  Personal Information
Tax Declaration:
 Tax declaration cutoff date for new hires – Window will be open for 30
days from DOJ.
Payroll Cycle:
 Payroll cycle – 21st of previous month to 20th of current month.
 Update bank details before the 20th of the month for salary credit.
Salary Account:
 Tech Mahindra has a tie up with 11 banks for salary accounts. Go to
the below link to view the Bank SPOC information for your respective
location.
Induction Portal -
https://kee.techmahindra.com/sites/HR/Induction/SitePages/Home.aspx

4
Company Confidential | Copyright © 2023, Tech Mahindra. All rights reserved.
  If you have an existing account with any of the partnered banks and
wish to continue, you can update the same or you can create an
account with our partnered banks and update the details in PACEHR
portal in the below path.
Main Menu  Employee Self Service  Payroll and Compensation  India
Pay  Transaction  India Bank Details.
Mandatory Assessments:
 Mandatory assessments have to be completed within 30 days of your
date of joining.
 Access the assessments via iLearn mails
([email protected]) triggered to your inbox. The
iLearn mail also has the due date for completion of the assessments.
 You can view all the learning assignments through the below path:
TWINGO  MAIN MENU  Training  Dext – Get Ahead  Login As
Employee  My Mandates
Teams and Outlook Access For Mobile Device:
Go to https://helpnxt.techmahindra.com for raising access for MS Teams and
Outlook on your mobile device.

MS Teams access for mobile:

Follow the below path to raise request for MS Teams access for mobile.
 HelpNxt Home  Service Catalog  ISG  Service Desk (CESP)  MS
Teams

MS Outlook access for mobile:

5
Company Confidential | Copyright © 2023, Tech Mahindra. All rights reserved.
Follow the below path to raise request for MS Outlook access for mobile.
 HelpNxt Home  Service Catalog  ISG  Service Desk (CESP) 
Mailbox (Outlook/Webmail)  SVC 034-MAM Enrollment Request.

______________________________________________________________________________
Working hours and Timesheet:

Leave Structure:

6
Company Confidential | Copyright © 2023, Tech Mahindra. All rights reserved.
Insurance Plan:

AWT:

7
Company Confidential | Copyright © 2023, Tech Mahindra. All rights reserved.
 8
Company Confidential | Copyright © 2023, Tech Mahindra. All rights reserved.
Disclaimer
Tech Mahindra Limited, herein referred to as TechM, provide a wide array of
presentations and reports, with the contributions of various professionals.
These presentations and reports are for information purposes and private
circulation only and do not constitute an offer to buy or sell any services
mentioned therein. They do not purport to be a complete description of the
market conditions or developments referred to in the material. While utmost
care has been taken in preparing the above, we claim no responsibility for
their accuracy. We shall not be liable for any direct or indirect losses arising
from the use thereof and the viewers are requested to use the information
contained herein at their own risk. These presentations and reports should
not be reproduced, re-circulated, published in any media, website or
otherwise, in any form or manner, in part or as a whole, without the express
consent in writing of TechM or its subsidiaries. Any unauthorized use,
disclosure or public dissemination of information contained herein is
prohibited. Individual situations and local practices and standards may vary,
so viewers and others utilizing information contained within a presentation
are free to adopt differing standards and approaches as they see fit. You
may not repackage or sell the presentation. Products and names mentioned
in materials or presentations are the property of their respective owners and
the mention of them does not constitute an endorsement by TechM.
Information contained in a presentation hosted or promoted by TechM is
provided “as is” without warranty of any kind, either expressed or implied,
including any warranty of merchantability or fitness for a particular purpose.
TechM assumes no liability or responsibility for the contents of a
presentation or the opinions expressed by the presenters. All expressions of
opinion are subject to change without notice.
Thank You
Visit us at techmahindra.com

9
Company Confidential | Copyright © 2023, Tech Mahindra. All rights reserved.