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Case Study: Enhancing Cybersecurity in A Growing IT Services Company

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Aman Srivastava
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23 views2 pages

Case Study: Enhancing Cybersecurity in A Growing IT Services Company

Uploaded by

Aman Srivastava
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Case Study: Enhancing Cybersecurity in a Growing IT Services Company

Context:
XYZ Tech Solutions is an IT services company that provides cloud computing, data storage, and
software development services to clients worldwide. Over the past few years, the company has
seen rapid growth, leading to an expansion in its infrastructure and client base. However, this
growth has also made it a prime target for cyber threats such as data breaches, denial-of-service
(DoS) attacks, and ransomware.

Recently, the company experienced a significant phishing attack that compromised some of its
internal systems and led to a temporary disruption of services for several clients. This incident
raised serious concerns about the company’s cyber defenses and its ability to protect client data.
As a result, the management is now focused on improving its cyber and information security
posture.

XYZ Tech Solutions operates in a highly competitive industry where data integrity, client trust,
and regulatory compliance are critical for maintaining a positive reputation. The company wants
to implement comprehensive security measures that protect its information systems, client data,
and internal communications, while ensuring compliance with industry standards such as GDPR
and ISO/IEC 27001.

Key Challenges:

1. Phishing and Social Engineering Attacks: The company’s employees are frequently
targeted by phishing emails, and some have fallen victim, compromising sensitive
information.
2. Client Data Security: The company stores large volumes of client data in cloud
environments, and there are concerns about unauthorized access, especially through
poorly configured security protocols.
3. Application Security: Many of the company’s software applications are web-based,
making them vulnerable to attacks such as SQL injection and cross-site scripting (XSS).
4. Remote Workforce: Since the company allows remote work, employees access
company networks from various locations, raising concerns about secure access and
potential vulnerabilities.
5. Regulatory Compliance: Ensuring compliance with global data protection and privacy
regulations such as GDPR is crucial, but complex.

Questions:

1. What are the key cyber threats that XYZ Tech Solutions faces, and how can they impact
the company’s business operations and client relationships?
2. What steps should the company take to improve its information security and protect its
systems from future phishing and social engineering attacks?
3. How can information assurance strategies be used to ensure the confidentiality,
integrity, and availability of client data stored in cloud environments?
4. Explain the importance of cybersecurity risk analysis in identifying potential
vulnerabilities within the company’s IT infrastructure.
5. What role can cryptography play in protecting sensitive client information, especially
during data storage and transmission?
6. How can application security be enhanced to prevent web-based attacks on the
company’s software products and services?
7. Discuss the implementation of firewalls and VPNs to secure the company’s network,
especially considering its remote workforce.
8. How can the company ensure that its data backup, archival storage, and disposal practices
are secure and comply with industry standards?
9. What role can intrusion detection systems (IDS) play in monitoring and preventing
unauthorized access to the company’s network?
10. How should the company structure its access control policies to ensure that only
authorized personnel have access to sensitive data and systems?

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