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    Older SAP Business One Clients On Windows 10 Are Suddenly Unable To Connect To Server

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    Older SAP Business One Clients On Windows 10 Are Suddenly Unable To Connect To Server

    Uploaded by

    paullo.meira
    2 views2 pages

    Original Title

    2331786 - Older SAP Business One Clients on Windows 10 are Suddenly Unable to Connect to Server

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    © All Rights Reserved
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    2 views2 pages

    Older SAP Business One Clients On Windows 10 Are Suddenly Unable To Connect To Server

    Uploaded by

    paullo.meira

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    2016-12-27 Page 1/2

    2331786 - Older SAP Business One Clients on Windows 10


    are Suddenly Unable to Connect to Server
    Version 7 Type SAP Business One Notes
    Language English Master Language English
    Priority Recommendations/additional info Category External error
    Release Status Released for Customer Released On 01.08.2016
    Component SBO-BC (System)

    Please find the original document at https://launchpad.support.sap.com/#/notes/2331786

    Symptom

    When logging into SAP Business One an error message is displayed:

    "There is a problem with the server's security certificate. The security certificate is not from a trusted
    certifying authority. SAP Business One is unable to connect to the server."

    Reproducing the issue

    The Operating System of the SAP Business One client is Microsoft Windows 10
    Logon to SAP Business One 9.1 PL09, SAP Business One 9.1 PL09, version for SAP HANA, or lower
    versions

    Cause

    Usage of a SAP Business One version which is not supported for Windows 10. For information about
    SAP Business One's Platform Support Matrix.

    SAP partner may refer to:


    https://partneredge.sap.com/en/library/assets/products/ent_mng/sbo/about/sbo/platform_info/tr_d_sbo_psm.htm
    ;
    SAP customer access: Platform Support Matrix for SAP Business One and Platform Support Matrix for
    SAP Business One, version for SAP HANA

    Implementation of Microsoft Windows 10 updates. So far KB3163017and/or KB3163018 were


    identified as root cause for the issue. However any other cumulative security update might cause the
    same symptoms.

    Solution

    The recommended solution is to upgrade SAP Business One to a version which is supported for Windows
    10.

    According to the current SAP Business One Platform Support Matrix mentioned above, Windows 10 is
    supported as of SAP Business One 9.1 PL10 and SAP Business One 9.2 PL00. Support is restricted to the
    operating system version only.
    Microsoft Edge browser is not supported at this point in time.

    © 2016 SAP SE or an SAP affiliate company. All rights reserved


    2016-12-27 Page 2/2

    Please note: Removing any Microsoft security updates is not a recommended solution by SAP as it may
    endangerITsystems/violate customer security policies.

    For more information and discussions pleasesee the SAP Business One Application space on SCN,
    http://scn.sap.com/community/business-one/content.

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