Ride Control App User Guide
Ride Control App User Guide
Connecting a Device 4
Dashboard 5
Main Settings 6
General 7
Throttle 12
Pedal Assist 13
Peripherals Setup 14
Battery 15
Firmware Update 16
Battery Information 17
Privacy Policy 19
The CYC Ride Control app is the official mobile app paired with the CYC Gen 3
technology. Use it as a secondary dashboard, settings set-up, or both. Unleash all the
possibilities of ebike customization at your fingertips.
With advanced features, you can adjust your performance sensitivity, power, torque, and
peripherals.
Pair the mobile app with any X-Series controller. When connected via Bluetooth, your
ebike experience is now integrated more than ever.
FEATURES
● Bluetooth connectivity
● Fully customizable parameters for pedal assist, throttle, and gear preferences
Step #1
Open the app and tap the Search button at
the bottom of the screen. Kindly ensure your
phoneʼs Bluetooth is enabled. Keep your
device close to the motor while connecting.
Step #2
Available devices will then be listed, select
your kit and it will begin connecting to the
controller.
Step #3
Once connected, the Bluetooth icon will
change stating you are connected. You can
select it again to disconnect.
LANDSCAPE MODE
The settings page allows you to navigate through different parameter categories. There
are seven different categories with each providing a set of adjustable parameters or
readings from your ebike system.
IMPORTANT
Save all new changes or risk losing progress after a restart.
To save, tap the ʻSaveʼ button in the upper righthand corner. ʻSave completed.ʼ message
will appear upon completion.
Temperature Unit
Set your units to display in degree Celsius
(°C) or Fahrenheit (°F)
Speed Unit
Set the speed unit to miles or kilometres
Motor Direction
This setting is for users whoʼd want to
switch the direction that the motor is
turning. Please note that this is reserved
for specific uses only.
WARNING: Do not change this setting
without consulting with CYC or
authorized distributors as it changes the
motor direction from its default position.
GEN 3
Photon
Profile (Photon)
You can select different regionʼs legal limits
default settings.
Photon
For Photon kits, you can choose between different presets based on your region. You can
find this under Modes & Levels, by selecting Profile.
Photon
To access Unrestricted Mode, select Profile under Modes & Levels, then select Unrestricted.
You will need to read the disclaimer before agreeing to use this mode. Save your settings to
avoid losing progress.
WARNING: Entering UNRESTRICTED mode causes your kit to be for off-road use only and
may not adhere to your regionʼs ebike limits for on-road/public road use. We recommend
you to familiarize yourself with your regionʼs legal limits.
Ramping Time
This is the time it takes for the motor to
achieve the required input. For example, if
you open the throttle fully, it will take
250ms (by default) before the motor gives
you full power. It will gradually ramp up to
full power within the set time. We
recommend not setting this below 150ms.
Input Deadband
This value pertains to opening the throttle
when itʼs completely closed. This is the
amount of throttle can be moved from the
zero position without generating a
response from the motor. If this value is
set lower, your throttle will engage
quicker and vice versa.
Throttle Calibration
For using your own throttle, this will
automatically setup the min and max
voltage accordingly. Follow the steps
prompted on the screen to set up.
Max Voltage
This value should be the same as the
Throttle Voltage Reading when the
throttle is closed and sets the output
when it is not active.
Min Voltage
This is the output of the throttle when
opened fully and is pre-set when
purchased. This does not need any
change with CYC supplied throttles.
Cadence Start
This feature allows for a cadence-free pull away.
i.e., only torque (40N.m.) is required to activate
pedal assist.
Baseline Voltage
The baseline voltage is for Gen 2 kits only. We
advise not to change this setting or risk damage
to your motor kit.
Wheel Diameter
The wheel diameter can be measured or be
calculated. We advise that this number
must be calibrated so that vehicle speed
within the app matches display speed.
Wheel Magnet
This is the number of magnets in the wheel
that is communicating with the speed
sensor. For more accurate vehicle speed
limiting and measurement, we advise to
add more magnets to the wheel.
Brake Sensor
Enable/Disable brake sensors.
Series of Cells
10s = 36V, 14s=52V, 20s=72V
Minimum Voltage
The value the controller will fault when
connecting too low a voltage to the system.
This setting can be used to protect your
battery if too much voltage sag is detected.
Firmware Update
Please note that the Maximum Power Level MUST be changed in the CYC Ride Control App
to match your batteryʼs specifications. Follow the guidelines below:
*Failure to set power settings correctly through the CYC Ride Control App may cause
damage to the battery and/or motor.
Photon
Disclaimer
If you require any more information or have any questions about the app user guide
disclaimer, please contact us via email at [email protected].
Privacy Policy
The service is provided by CYC MOTOR LTD at no cost and is intended for use. The text is
used to inform visitors regarding our policies with the collection, use, and disclosure of
personal information if anyone decided to use this service. If you choose to use this
service, then you agree to the collection and use of information in relation to this policy.
The personal information that we collect is used for providing and improving the service.
We will not share your information with anyone else except as described in this Privacy
Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and
Conditions, which is accessible at CYC MOTOR LTD unless otherwise defined in this
Privacy Policy.