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Salesforce

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20 views4 pages

Salesforce

Uploaded by

amol
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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What is Salesforce?

Salesforce is a cloud-based CRM software that enables businesses to


effectively manage their customer relationships by offering a suite of tools
designed for marketing, sales, customer service, and more.

Features and Benefits?


It provides automation of sales processes, which can significantly reduce the
time sales teams spend on data entry and management, allowing them to
focus more on selling. Its customer data management and analytics tools
offer deep insights into customer behavior, preferences, and history,
enabling personalized customer interactions. Salesforce's integration
capabilities allow it to work seamlessly with other applications and platforms,
enhancing productivity and efficiency.
Service that you need to provide with Salesforce Implementation?
Consultation:
Conduct a thorough assessment of a client's current business processes,
challenges, and goals to recommend the most suitable Salesforce solutions.
Create a tailored Salesforce implementation strategy that aligns with the
client's business objectives and technology infrastructure.
Customization and Configuration:
Customize Salesforce features, including custom fields, objects, workflows,
and dashboards, to fit the specific requirements of each client.
Integration Services:
Integrate Salesforce with existing business systems such as ERP, marketing
automation tools.
Custom APIs for unique integration
Data Migration (Data Loader tool):
Assist in cleaning, preparing, and structuring data for migration to Salesforce
from other CRM systems or databases.
Safely migrate data to Salesforce, ensuring data integrity and minimal
disruption to business operations.
Implementation and Deployment:
Configure Salesforce settings, including user roles, permissions, and security
settings, to match the client's organizational structure and compliance
requirements.
Training and Support:
Provide comprehensive training programs for different user levels, from basic
users to administrators, ensuring everyone can effectively use Salesforce.
Offer ongoing support services post-implementation, including
troubleshooting, updates, and answering user queries to ensure continuous
system performance.
Salesforce Custom Development:
Develop custom Salesforce applications using Apex, Visualforce, and the
Lightning Component Framework to meet unique business requirements.
Salesforce Managed Services:
Offer managed services for ongoing Salesforce administration, including user
management, security monitoring, and regular system audits.

Pricing?
Salesforce pricing is subscription-based, offering various tiers to cater to
different business needs and sizes. Pricing can vary depending on the
specific products and features chosen, as well as the number of users. It's
structured to provide flexibility, allowing businesses to start with the basics
and add more features as they grow.
Cost of Implementation for a small-scale business range from $40,000 to
over $200,000 for more complex implementations. These costs are
influenced by factors such as the level of customization needed, data
migration efforts, training for staff, and ongoing support.

Target Audience?
Businesses seeking to improve their customer relationships and streamline
sales processes are prime candidates for Salesforce CRM. This includes
companies across various industries like technology, finance, healthcare, and
retail, especially those that handle large amounts of customer data and have
complex customer interaction processes. The target audience also includes
both B2B and B2C companies, from startups seeking to establish efficient
processes to large enterprises looking to enhance their customer
engagement strategies.

Different ways to target audience:


 Use LinkedIn for targeted advertising and content marketing, focusing
on industries and roles that match your target audience. Create
valuable content that highlights the benefits of Salesforce
implementation. Utilize email campaigns and LinkedIn messaging for
direct outreach to potential clients. Personalize your messages to
address the specific challenges and needs of each prospect.
 Joining local business associations and groups, such as the Australian
Information Industry Association (AIIA) or local chambers of commerce,
can help in building a network and establishing credibility within the
local business community.

Company example who has established in Australia and New Zealand with
just Salesforce Implementation and Digital Transformation approach.

Carnac Group- https://www.carnacgroup.com/

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