TC2051en-Ed04 Installation Procedure For OmniMessage 4635 Version 5 6 3

Technical Bulletin Alcatel-Lucent OmniPCX Enterprise
TC2051 ed04
INSTALLATION PROCEDURE FOR OMNIMESSAGE

4635 VERSION 5.6.3
This document gives all the necessary details in order to update the 4635 VMS in version 5.6.3
Revision History
Edition 1: April 23, 2015 creation of the document
Edition 2: April 30, 2015 modification of the document
Edition 3: June 17, 2015 New software Release 5.6.2
Edition 4: July 2, 2015 New software Release 5.6.3
Legal notice:
The information presented is subject to change without notice.
ALE International assumes no responsibility for inaccuracies contained herein.
Copyright © ALE International 2015
This is a technical release of Messaging System Alcatel 4635H-2 and Alcatel 4635J with the version 5.6.3.
It is available on Alcatel Business Partner Web Site (https://businessportal.alcatel-lucent.com) under:
Customer Support/Technical Support/Software Download/OmniPCX Enterprise/4635
Caution
The Release 5 is supported by Alcatel 4635H-2 and Alcatel 4635J (VPU5 and VPU6) systems.
The SMT menus are available only in English.
All A4635 Voice Messaging Systems become largely unusable after November 24, 2015. For
example, it shall not be possible to consult messages received before November 24, 2015. All
date and time related functions of the A4635 are affected.
The Alcatel-Lucent 4635 software 5.6.3 insures a continuous operation of the A4635 after
November 24, 2015. It shall therefore be applied before that date to avoid any A4635 service
deterioration.
The loading procedure, new features, restrictions are described in the installation procedure for version 5.6.3
Alcatel-Lucent OmniPCX Enterprise -

Installation procedure for OmniMessage 4635 version 5.6.3 TC2051 ed04
Copyright © ALE International 2015 page 2/26
Table of contents
1 INTRODUCTION ...................................................................................................................................... 4
2 COMMERCIAL CONDITIONS..................................................................................................................... 4
3 REFERENCED DOCUMENTS ..................................................................................................................... 4
4 CONTENT OF THE SOFTWARE PACKAGE .................................................................................................. 4
5 HARDWARE ISSUES ................................................................................................................................ 5
5.1 Alcatel 4635 packages ....................................................................................................................... 5
5.2 Ethernet connectivity......................................................................................................................... 5
6 SOFTWARE COMPLIANCE ........................................................................................................................ 6
6.1 OmniPCX Enterprise compliance ......................................................................................................... 6

6.2 Instant Communication Suite compliance ........................................................................................... 6
7 HARDWARE COMPLIANCE ....................................................................................................................... 6
7.1 Alcatel 4635H-2 ................................................................................................................................ 7
7.2 Alcatel 4635J (VPS35) ....................................................................................................................... 7
7.3 Alcatel 4635J (VPU5 - VPU6).............................................................................................................. 7
8 BIOS and kernel.ram compliance ............................................................................................................. 8

8.1 Hardware and software compliance .................................................................................................... 8
8.2 Minimum configuration for Alcatel 4635H-2 ........................................................................................ 8
8.3 Minimum configuration for Alcatel 4635J (VPU5) ................................................................................. 8
8.4 Minimum configuration for Alcatel 4635J (VPU6) ................................................................................. 9
8.5 Compliance between OmniPCX Enterprise and Alcatel 4635 (Hardware & Software) .............................. 9
9 SOFTWARE UPGRADE AND FLASHING OPERATIONS ................................................................................. 9
9.1 Upgrade ........................................................................................................................................... 9
9.2 Flashing ......................................................................................................................................... 10
9.3 Loading the CPU 4635 ..................................................................................................................... 10
10 External IMAP ..................................................................................................................................... 11
11 Octelnet domain .................................................................................................................................. 12
12 Known Restriction ............................................................................................................................... 12
13 What will be the impact if A4635 is not upgraded at time? ..................................................................... 12
14 Appendixes ......................................................................................................................................... 14
14.1 Appendix 1 – Corrections ............................................................................................................... 14
14.2 Appendix 2 – Released languages .................................................................................................. 24
14.2.1 On CD1 .................................................................................................................................. 24
14.2.2 On CD2 .................................................................................................................................. 25

1 INTRODUCTION
The version 5.6.3 is a complete version which can be installed on Alcatel 4635H-2 and Alcatel 4635J (VPU5
and VPU6), subject to minimum versions of OmniPCX Enterprise; see paragraph 6 SOFTWARE COMPLIANCE
IMPORTANT
When you carry out an upgrade or a redundancy on Alcatel 4635, don't do operations at the same time on
OmniPCX Enterprise. In case of restart or switch-over, Alcatel 4635 is stopped: the brutal stop of the operation
can have serious consequences.
2 COMMERCIAL CONDITIONS
The commercial conditions for the use of the A4635 software 5.6.3 are detailed in the E-Flash “Alcatel-
Lucent 4635 Voice Messaging System - Software 5.6.0 – Commercial Conditions”.
In this E-Flash it is specified which commercial article has to be ordered depending on the A4635 variant, the
OXE Release and the presence of a valid SPS contract. The ordering of the corresponding commercial article
via eBuy triggers the delivery of an OXE software lock for the use of the A4635 software 5.6.3.
In order to facilitate the installation process of the A4635 software 5.6.3, this software lock is currently not
controlled by the OXE. It is thus currently possible to install and run the A4635 software 5.6.3 without the
software lock.
3 REFERENCED DOCUMENTS
Technical documentation: Voice Mail, référence 8AL91008USAD ed01.
4 CONTENT OF THE SOFTWARE PACKAGE

The software package is distributed on two ISO images with all files and software necessary for installing or
upgrading Alcatel 4635H-2/J systems:
 the UPG 5.6.3 files (/a4635/pcupg/563),
 the files for A4635H-2, VPU5 and VPU6 flash operation (/a4635/flash),
 the files for installing the Linux partition and languages (/a4635).
 the documentation explaining how to install or upgrade, backup or restore (/a4635/doc)
Applications CDR print and PCupload (/a4535/apps)
Note Alcatel 4635 Release 5.6.3 is only available on Alcatel 4635H-2 (VPM35) and Alcatel 4635J (VPU5 and
VPU6) platforms. Those boards provide the upgrade through Ethernet. So the tool pcupg used in previous
releases, has been removed from the software package.

5 HARDWARE ISSUES
5.1 Alcatel 4635 packages
Three packages, for both Alcatel 4635H-2 (VPM35 board) and Alcatel 4635J (VPU5 and VPU6 board), are used
for Alcatel 4635 system with Release 5.
 Basic package for Alcatel 4635H-2 (VPM35) 3BA00237 AA
 VPM35-1 without hard disk 3BA73012 AB
 A IDE hard disk 3BA27013 AB
 SPA3 3BA73006 AA
 An Ethernet cable 3BA28110 AA
 A V24 cable 3BA58107 AA
 Basic package for Alcatel 4635J (VPU5) 3BA00379 AA
 VPU5 without hard disk 3BA23225 AA
 A 10/100 BaseT Ethernet cable 3BA28210 AA
 Basic package for Alcatel 4635J (VPU6) 3BA00379 UB
 VPU6 without hard disk 3BA23225 AB
 A 10/100 BaseT Ethernet cable 3BA28210 AA
For extended Alcatel 4635H-2 systems, additional MSBI boards, hard disks and ATB2 or ATB3I connector may
be necessary.
The VPM35 board reference 3BA73012 AB is equipped with 64 MB PU-SDRAM.
5.2 Ethernet connectivity

There are three ways to connect the Alcatel 4635H-2/J to a remote host:
1 If the 4400 CPU handles the embedded Ethernet, then it is possible to go from the A4635 to the PC
directly from the CPU without doing anything. The signals use the backpanel from the VPM35, VPU5 or
VPU6 board to the 4400 CPU and then the external cable going to the PC via the connecting box.
2 It is possible to move the Ethernet cable, coming from the connecting box, from the CPU to the VPM35,
VPU5 or VPU6. This cable has to be plugged exactly in the same position as for the 4400 CPU. This
solution is acceptable only in case of a momentary need of Ethernet connection (case of a backup or an
upgrade). Do not forget after the operation to plug again the cable behind the 4400 CPU.
3 The cable 3BA28110 AA is available to connect directly a VPM35, a VPU5 or a VPU6 board to an external
hub. It is respectively part of the packages 3BA00199 AC, 3BA00237 AA and 3BA00379 AA; refer to
section 5.1 for information about these two packages. On the backpanel, this cable has to be plugged
behind the VPM35, VPU5 or VPU6 in the same position as the Ethernet cable behind a 4400 CPU.
If the Ethernet link must be activated permanently (case of Visual Messenger, IP Octel Networking or VPIM
features), then only the methods 1 and 3 have to be considered.

6 SOFTWARE COMPLIANCE
6.1 OmniPCX Enterprise compliance

Alcatel 4635 Release 5.6.3 is handled only by Alcatel 4635H-2 (VPM35) and Alcatel 4635J (VPU5 and VPU6)
systems. The configuration of systems Alcatel 4635H-2 and Alcatel 4635J (VPU5 and VPU6) with OmniPCX
4400 systems in R1.4 Support, R1.5.3 or R2.0 is not handled; refer to the table below.
The VPU5 is compliant from OmniPCX 4400 Releases:
 3.2M with 8 ports without fax,
 et 5.0 Ux with 16 ports with fax.
The VPU6 board replaces the VPU5 board. It has the same characteristics and is compliant ROHS.
You can load up to 8 languages but only the maximum number of languages ( 8) defined by OPS is enabled.
OmniPCX OmniPCX Last OmniPCX Alcatel 4635H- Alcatel 4635J Alcatel 4635J
Enterprise Release Enterprise Enterprise 2 version version version
minimum version released version VPU5 (64 MB) VPU6 (ROHS)
(1)
R9.0 H1.301.24 H1.301.50 5.6.3 5.6.3 5.6.3
R9.1 I1.605.12 I1.605.39 5.6.3 5.6.3 5.6.3
R10.0 J1.410.34 J1.410.63 5.6.3 5.6.3 5.6.3
R10.1.x J2.501.16 J2.603.36 5.6.3 5.6.3 5.6.3
R11.0.x K1.400.25 K1.520.38 5.6.3 5.6.3 5.6.3
R11.1 L1.301.17 L1.301.26.a 5.6.3 5.6.3 5.6.3
(1) At that time of writing this document.
6.2 Instant Communication Suite compliance

Version 5.6.3 is compliant with ICS version R6.7.x.
7 HARDWARE COMPLIANCE
Both systems, Alcatel 4635H-2 and Alcatel 4635J require 32 MB RAM to handle Alcatel 4635 Release 5 and 64
MB if VPIM and IMAP applications are used.

Caution
If the VPM35, VPU5 or VPU6 is used in a remote ACT, this ACT must be equipped with an INTOF/INTOF2
board instead of an INTB.
References of INTOF boards
3BA 53118 AAAB ics 11
3BA 53118 AABB ics 06
3BA 53118 AACB ics 03
3BA 53118 AACC ics 04
3BA 53118 AACD ics 01
References of INTOF2 boards

3BA23260 AAAB ics04
3BA23260 AAJB ics04
7.1 Alcatel 4635H-2

References Level of flashrams
VPM35-1 3BA 73012 AB 3.01 Jul 27, 2000 bios486.hex
e221VPM35 Jul 26, 1999 cf_vpm35.hex
SPA3 3BA 73006 AA (1) 2.02 SPA3 Jan 19, 2000 spa_rom.hex
MSBI 3BA 73010 AA
(1) ics 04, ics 05 recommended.
7.2 Alcatel 4635J (VPS35)

VPS35 board is no more handled by OmniPCX Enterprise as of Release 6.1. It is replaced by VPU5 or VPU6
boards which have the same features and are equipped with 16 ports.
The 'Release Policy Information' marketing document described the various steps of VPS35 board phase-out.
7.3 Alcatel 4635J (VPU5 - VPU6)
Reference Level of flashrams

VPU5 3BA 23225 AA 4.10 Dec 22, 2006 bios586.hex
e108VPU5 Oct 31, 2006 cf_vpu5.hex
VPU6 3BA 23225 AB 4.10 Dec 22,2006 bios586.hex
e108VPU5 Oct 31, 2006 cf_vpu5.hex
Warning VPU6 board operates with BIOS 4.10 (bios586.hex) and DIAG 1.08 (cf_vpu5.hex)

8 BIOS and kernel.ram compliance
A manual flashing of Bios and Diagnostics is required due to a problem of compliance between the Bios
version 3.0.1 and lower and the loading mechanism of the version 5.1.
This manual flashing is needed up to version 3.0.1 included.
For flashing the boards, refer to the Alcatel 4635 Voice and Fax Messaging System binder 3BA19943 AACA
Chapter 6 Maintenance-Section 5.5. The VPU5 and VPU6 board flashing is carried out in the same way.
When the flashing is finished, the version loading is always carried out in the same way.
Version 5.6.3 is compliant with 40 and 60 GB hard disks.
8.1 Hardware and software compliance

Alcatel 4635 Versions
5.0.x 5.1.x 5.2.x 5.3.x 5.4.x 5.6.x
SPA3 Yes Yes Yes Yes Yes Yes
MSBI Yes Yes Yes Yes Yes Yes
VPM35 Yes Yes Yes Yes Yes Yes
VPU5 Yes Yes Yes Yes Yes Yes
VPU6 No No No Yes Yes Yes
8.2 Minimum configuration for Alcatel 4635H-2

Alcatel 4635H-2 version RAM size Disks (Minimum)
5.0.x 64 MB 2.16 GB IDE
5.1.x 64 MB 2.16 GB IDE
5.2.x 64 MB 2.16 GB IDE
5.3.x 64 MB 20 GB IDE
5.4.x 64 MB 20 GB IDE
5.6.x 64MB 20 GB IDE
The 6 GB disks are accepted from version 3.0.4.
8.3 Minimum configuration for Alcatel 4635J (VPU5)

Alcatel 4635J versions RAM size Disks (Minimum)
5.0.x 64 MB 2.16 GB IDE
5.1.x 64 MB 2.16 GB IDE
5.2.x 64 MB 2.16 GB IDE
5.3.x 64 MB 20 GB IDE
5.4.x 64 MB 20 GB IDE
5.6.x 64 MB 20 GB IDE

8.4 Minimum configuration for Alcatel 4635J (VPU6)
Alcatel 4635J versions RAM size Disks (Minimum)
5.3.x 64 MB 20 GB IDE
5.4.x 64 MB 20 GB IDE
5.6.x 64 MB 20 GB IDE
Note 120 GB and 250 GB SATA disks are compatible with VMP35, VPU5 and VPU6 boards. 320 GB SATA disk has
been tested only with VPU6. They cannot be installed on MSBI board.
8.5 Compliance between OmniPCX Enterprise and Alcatel 4635 (Hardware &
Software)
Releases OmniPCX VPM35 VPU5 VPU6 (RoHS)

Enterprise 64 MB RAM 16 ports 16 ports
 Mini Maxi Mini Maxi Mini Maxi
9.0 5.2.6 5.6.3 5.2.6 5.6.3 5.3.1 5.6.3
9.1 5.2.6 5.6.3 5.2.6 5.6.3 5.3.1 5.6.3
10.0.x 5.2.6 5.6.3 5.2.6 5.6.3 5.3.1 5.6.3
11.0.x 5.2.6 5.6.3 5.2.6 5.6.3 5.3.1 5.6.3
11.1 5.2.6 5.6.3 5.2.6 5.6.3 5.3.1 5.6.3
Note Any problem found on a mini or intermediate version as regards maximum version must be the subject of a
realignment of the maximum version before escalating the problem.
9 SOFTWARE UPGRADE AND FLASHING OPERATIONS
9.1 Upgrade
Both systems, Alcatel 4635H-2 and Alcatel 4635J, handle the upgrade & installation procedure through
Ethernet.
This procedure is the same as the one introduced in version 1.3.1. Refer to the documentation provided on
the first ISO image version 5.6.3.

From version 4.x, a “Quick Migration” can be performed via the option “U” during the installation process.
In Release 1, the backup is carried out off line when it is done on line in Releases 2 and 3.
Carry out the complete installation of version 5.6.3, with bios flash and diagnostics and selection of languages
to be installed.
When the complete loading of the version, restore the database and messages, the platform is ready
to restart.
Warning Before to upgrade A4635 VMS, it is mandatory to perform one backup.
Note After migration, all messages stored on the 4635 before 2010 will be time stamped as 2010
9.2 Flashing
The flashram versions of version 5.6.3 are indicated in paragraph. 7 HARDWARE COMPLIANCE
To flash manually the system, refer to the Alcatel 4635 Voice and Fax Messaging System binder: it’s the same
procedure as the one used in release 1 for the Alcatel 4635J.
Regarding SPA3 board, the procedure is the same as in Alcatel 4635 Release 1 via the V24 cable.
9.3 Loading the CPU 4635

When loading a version, the type of hardware is detected automatically:
1 – H2 (for a VPM35 board)
2-J (for a VPS35 board)
3–V (for a VPU5 or VPU6 board)
The VPU5 board replaces the VPS35 board. The voice mail system equipped with the VPU5 board has Junior
as name (as the VPS35).
The VPU6 board replaces the VPU5 board. It has the same characteristics but is compliant ROHS.
During the loading, the 3- V option must be enabled.
Warning If the 2 – J option is enabled, the loading is carried out correctly but the board does not restart.

10 External IMAP
To be compatible with the new timestamp of the 4635 VMS, a new VIMAP component is also implemented in
OXE in case of external IMAP using.
This component will be reported in following versions:

 R10.1.1 (J2.603.37)
 R11.0 (K1.520.38)
 R11.1 (L1.301.27)
For the other releases, one Hotfix (HF_crqms00157479 _vimap_1 ) must be applied manually after the
voicemail system is updated.
This Hotfix is available on the BPWS with Alcatel 4635 version R5.6.3
Installation procedure of the Hotfix
1. Unzip the file HF_crqms00157479 _vimap_1 and put the binaries imapd, vimapmain, vmmc and
vmmcd via ftp in external IMAP server under /usr2/mtcl directory.
2. Log with “root” account , go to /usr/sbin on external IMAP server and move the old binaries
imapd,vimap,cmmc and vmmcd to a new name using command mv.
For Eg:
 mv imapd imapd_old
 mv vimap vimap_old
 mv vmmc vmmc_old
 mv vmmcd vmmcd_old
3. Go to the location where the imapd, vimapmain, vmmc and vmmcd files are saved in step 1.
4. Rename the binary vimapmain by using “mv vimapmain vimap"
5. Move all new binaries from /usr2/mtcl to /usr/sbin with command mv.
For Eg:
 mv imapd /usr/sbin
 mv vimap /usr/sbin
 mv vmmc /usr/sbin/vmmc
 mv vmmcd /usr/sbin/vmmcd
6. Modify the permissions and rights for the new binaries.

For Eg:
 Chown root imapd
 Chgrp root imapd
 Chmod +x imapd
7. Do the same for vimap,vmmc and vmmcd

8. Restart the external IMAP server.

11 Octelnet domain
In case of using several A4635 linked via Octel Networking, all the 4635 nodes must be updated in 5.6.3
before the target date (November 24th, 2015).
12 Known Restriction
The specific feature “Bulletin Broadcast Message” will not work if the 4635’s database has already been
converted in a previous version R5.6.0 or R5.6.2.
The solution will be to restore the backup done with the older release (before R5.6.0).
13 What will be the impact if A4635 is not upgraded at time?

The table below lists for several test cases, the reaction of the 4635 after the date of November 24th 2015.
id Use case Description Result Comments
1 Send a Testing timer after Y15:Send to Nok AOI error (you hear "Area of
message to A mailbox with messages stored interest"), the message recorded
before Y15. cannot be stored. The message
Another (Y15 = 2015-11-24, 20:15:00) recorded is lost. Session is interrupted,
mailbox i.e. call is released after the "AOI"
announcement.
2 Send a Testing time after Y15: Send to a Nok Message can be recorded and stored
message to mailbox Which has no messages into mailbox, even after Y15, but the
another stored (“empty mailbox”. date used is 1984.01.01.
mailbox
3 Consult Login to mailbox, message aging Nok The message is not saved. The message
new out mechanism: the message to be instantly again "aged out". The message
messages deleted will be played to the user. is played again, and all this is happening
The user has the option to save or in an end-less loop. The user cannot
delete the “aged out” message. save the message. The user cannot
The user chooses to save the access the mailbox. The user cannot
message again. listen to any other new or old message.
In fact, the user is locked out from
his mailbox.
4 Consult Same scenario as in previous test Ok The message will be deleted. The
new case, but the user chooses to user can access the mailbox
messages delete the “aged out” message.

5 Consult Same scenario as in previous test Ok Disable the aging out mechanism. The
new case, but “aging out” is disabled user will not get the option to delete or
messages by “class of service” save aged out messages, thus the failing
(Days New or Saved messages scenario is avoided. Big disadvantage
Kept = 999) of this work around: The message will
never be deleted automatically, the
mailboxes and disks will get full.
The date of messages is wrong: 1984
6 Future Send a message with the NOk The message delivery fails if time
delivery of feature "future delivery", i.e. crosses Y15 date. The recorded message
messages before Y15 you choose a date will never be deleted into the recipients
after Y15. mailbox. The message is lost.
7 Octelnet Networking between mixed nodes Nok Failure in both directions. The user
hears: "Message cannot be delivered due
to technical difficulties".
8 Octelnet Networking between two nodes Nok

after Y15 Message is delivered, but date is
1984.01.01.
9 Consult old Listen to a message, listen to Nok Bad announcement of the year after
messages date and time of message (by 2013: "Message sent at DD-MM at HH-
pressing 5, or by configuration MM" ("at" is repeated), 2014:
to always play) "Message sent at DD-MM-at today HH-
MM" ("today" is wrong)
Note The voicemail system will be back usable when upgrading to

the new release R5.6.3 except for the messages stored
between November 24th, 2015 and date of the upgrade
(before March 31th, 2016)

14 Appendixes
14.1 Appendix 1 – Corrections
CORRECTIONS
Main bugs fixed from release 4.0.4.
5.6.3
crqms00170466 Bulletin broadcast message issue
5.6.2
crqms00168155: Bad date/time for the notification of a message sent which failed through a VPIM network
crqms00168564: wrong envelope (day of the week) of each message received.
5.6.0
crqms00157479: Voicemail 4635 will be unusable after the date of November 2015 24th.
crqms00157475: [SECURITY] 4635 Bash Shellshock vulnerabilities
5.5.1
crms00277647: Unable to change the user language to Valenciano from the phone user interface.
crms00256899: When in a PBX network on a node which has a voicemail different from 4635 a mailbox is
created, on the 4635 voicemails a type6 (system distribution list) mailbox is created. This worked as designed,
but the created mailbox was confusing for some users. The creation of a type6 mailbox in such cases can be
prevented by setting the feature bit 98 in the SMT. If the feature bit is not set (default), the type6 mailbox is
still created.
5.4.9
crms00252901 A mailbox could not be deleted if it was assigned for port monitoring.
crms00255265 Outcall error using OTUC: No call could be made to 8-digit on PBX extensions when
telephone system type is north American.

5.4.8
There is no correction in this release, only Valencian language modification and new
languages for BNP-Fortis.
5.4.7
crms00207988 Record online (recording a phone call) is interruptible by DTMF tone. The system can not
identify the origin of a DTMF tone, so a recording can be interrupted also by the caller,
which is generally unwanted. Now this feature is configurable by feature bit 95: if this bit is
set to 0 (default value) the recording can be interrupted, if it is set to 1 interrupting is not
possible.
crms00211910 In SMT menu 6/1 it can be configured if a prefix 1 should be dialled for 10-digit local calls
and for long-distance calls. It is now configurable not only for US but also for Australia and
New Zealand telephone systems.
5.4.6
crms00158957 At message review the help prompt "To reply by calling the sender, press 8-8" was not
played when the message was left by an extension which does not have a mailbox.
crms00164131 In Hong Kong Cantonese language a few prompt sequences were wrong at message review.
Prompt table modified, new version number is CT.00.04.
crms00165229 It was possible to create two or more mailboxes with the same name if the name contained
special characters (German umlauts). The duplicated mailbox names caused strange
messages at restart and crash during restore if more than 10 mailbox pairs had the same
name.
crms00173758 Error if downloading a very short message with an imap email client when using external
imap server.
crms00174188 If a file system check was performed in linux during system restore, the Ethernet address
displayed was 0. It was not possible to enter a valid IP address for the system.
crms00186086 Crash (INT3) occurred if the profile of digital network node 0 (local node) was changed in the
SMT. Now it is not possible to change the profile of the local node.
crms00186092 If (due to a disk error) linux was running in rescue mode, a wrong version of the nic daemon
was used (status log contained a lot "nic message id mismatch" messages).
crms00187958 The country dependent parameters can not be downloaded (echo cancellation can not be
switched on/off) if the VPMOD serial number is zero. Now it is not possible to enter a zero
serial number, and if using this release on a system with an earlier entered zero serial
number, the country dependent parameters are downloaded.
5.4.5
crms00116677 Loss of VPU5 type coupler. The new version number of crystal deamon is 01.01 (previous
version was 01.00).
5.4.4
crms00104820 Truncated wav file in IMAP client.
crms00115090 syscrash when setting the IP address after system restore.

crms00115094 No connection with an IMAP client possible after setting the IP address.
crms00118745 When mailbox contains notifications, IMAP client does not list messages correctly. Display of
notifications is now a configurable option (entry LIST_NOTIFICATIONS in
/etc/a4635/vimap.conf). Default is displaying notifications.
5.4.2
XTScf05197 Blind transfer error.
XTScf03332/XTScf02911 Double prompt in case of COS fax capability and autoplay.
XTScf04896 OTUC connection error. OCL library modified. VMMC version number increased to 1.1.6.
crms00084078 IMAP connection error. OCL library modified.
crms00076110 In case of type 45 mailboxes it is not possible to connect with an IMAP client.
5.4.0
No correction. Only software enhancements (bulletin mailbox and Octelnet domain).
5.3.1
A4635x:
XTSce87837 LAN API crash (also made some improvements in the debug tools).
XTSce86610 The MyMessaging licence was not freed when a mailbox using it was deleted.
XTSce71070 The DLC table was not handled correctly.
XTSce87335 OTUC: Message record/replay: it was not possible to send the message after an early
hangup.
XTSce89603 On high load produced by MyMessaging an error occurs and the voicemail becomes
unreachable for MyMessaging.
XTSce95574 No more free file handles when making a lot of illegal logins with an IMAP client.
5.3.0
A4635x:
XTSce67399 Ghost apps : increased timeout pqrecv for smt-acl comm..
A4635x: LAN API
XTSce75598 LAN API down after booting when file system check is performed on Linux side with 20 GB
disks. Enlarged timeout and LAN API automatic recovery.
A4635x: VPM35
XTSce83992 VPM35 syscrash at boot time when performing a file system check on Linux side with big
disks. Delay the PMOS boot process to give time for Linux. New format.drc script file used
only at installation of 4635 to limit the size of formatted part of disk to 6 GB.
5.2.10

A4635x: "IM 4635 Web"
XTSce67943 External alternate phone number not working because "phone" was limited to 10 digits.
A4635x: "Update"
XTSce65990 5.2.8 + patch nicd 6.0.2.
A4635x:
XTSce54133 Change "private" to "not public".
XTSce72530 No refresh because notifying a session without mbx list request (SELECT) - vimap correction.
XTSce30000 Return code is DND when message sent to a mailbox with absence greeting.
XTSce57133 Strange character in sender, because of a wrong parameter of ac_strncpy.
XTSce59688 The variable "last_redir_nr" was not initialized before the function "transfer"."
XTSce61469 NIC_API down.
XTSce62469 AWS LAN API problem.
A4635x: "GE 4635"
XTSce58932 Box creation impossible in case of double German Umlaut / 1-58864973.
A4635x: "IM 4635"
XTSce68378 My Messaging not working without OPS lock 314 - vmmc side correction in ocl library.
A4635x: "IMAP"
XTSce64894 Internal IMAP on 4635 stop working after backtraces.
5.2.8
A4635x: "VPIM interworking"
XTSce12406 4635-4645 NDN not read on the sender.
A4635x: "IM 4635 Web"
XTSce25185 Callback on network message must not be proposed.
XTSce36936 Hook on during callback -> error popup is displayed.
XTSce42678 Callback to external number not working.
XTSce50676 Unknown sender if message addressed first to unknown mailbox.
XTSce54892 Problem on decreasing phone counter if some new messages.
XTSce56398 Access by applications to 4635 5.2.7 not working (removed bad start scripts from delivery).
A4635x: "NOE My Messaging"
XTSce33696 Callback has no sense for E-mail (notification).
XTSce48410 callback and instant voice mail on ROL message not disabled.
A4635x:
XTSce54940 Dialing to pager does not work.
5.2.7
A4635x: "IM 4635 Web"
XTSce42678 Callback to external number not working (Callback not proposed anymore).

A4635x:
XTSce51217 API 2.1: Problem on 4635 traces. Change the error message "http_int_err" to "http_no_res".
XTSce51803 (wu-ftpd) fixed.
XTSce51805 4635: Port 111 is vulnerable (moved to state X by sonfoege).
XTSce50728 At the maximum length of message in recording invalid softkey 'CntRec' removed.
XTSce41485 The administration of the External Applications was incorrect.
XTSce47185 First use of Backup/Restore Menu => IP parameters not displayed.
XTSce49723 A4635 reboot when VM administrator set the outgoing notification number with 10 digits.
XTSce50121 Restart of Voicemail 4635 5.2.2 approximately five minutes.
XTSce52882 After upgrade to R6.0 F1.603.1.c and VM to R5.2.2 the VPM keeps resetting.
5.2.6
A4635x: "IM 4635 Web"
XTSce33556 Sometimes strange prompt after phone session timeout.
XTSce38494 Callback to subscriber forwarded to 4635 not working.
XTSce40030 Invalid callback state after successful callback.
XTSce40881 After a callback to busy phone, a new callback gives trouble.
XTSce40906 Playing broadcast message by PPR not working -> no sound.
A4635x: "NOE My Messaging"
XTSce33769 Bad behavior if all voicemail ports are busy.
XTSce32662 Display on a set is not refreshed after a new fax or message.
5.2.2
A4635x: "IM 4635 Web"
XTSce25657 The first action on web does not work after releasing call by phone.
A4635x: "After forwarding message, impossible to listen to the messages"
XTSce27118
A4635x: "The forwarding of a message does not work if new session"
XTSce27146
A4635x: "Recording a message NOK after hang up of the handset"
XTSce27208
A4635x: "Reset with Visual Messenger"
XTSce16384 This version includes the patch 5.0.3-3. Remove of voice mail crashes when a corrupted fax
was viewed via Visual Messenger.
A4635x: "Hosts files erased after upgrading from 5.1.3 to 5.1.4"
XTSce18214 VPIM is not working after upgrade of 4635 from 5.1.3 to 5.1.4. The /etc/hosts has lost the
aliases definition.

5.1.5
A4635x: "R5.0.3 // Reset of 4635 with Visual Messenger"
XTSce16384 This 5.1.5 release includes the patch 5.0.3-3. It eliminates the crashes when a corrupted fax
is viewed via Visual Messenger.
A4635x: "Crash of 4635 H2 4.0.4 when playing a message "
XTSce15827 This crash occurred when a user tried to retrieve a corrupted message/fax from her mailbox
via OCL (acl_bn_msg_play_init32). This bug is similar to the XTSce16384 one.
A4635x: "4635H 5.0.1 Bad voice messages quality for standard message on"
XTSce19256 The set is forwarded on voice mail. The caller reaching the mailbox is hearing some noises
on the standard announcement. The noise is more important in the English language. This
problem has been detected with the VPM35.
A4635x: "A4635 Security – Vulnerability of wu-ftp daemon"
XTSce12561 wu-ftpd-2.6.2 + the 2 patches should cover all known security related problems with wu-
ftpd (XTSce12096 XTSce12098).
A4635x: "Octelnet Out of Service"
XTSce18470 Reset of IP address to restart.
A4635x: "Calls go directly to voice mailbox instead of extension when using Call by name"
XTSce16862
A4635x: "4635 Installation boot file for VPU5 (A4635U.CFG) missing"
SONaa484 During installation of a A4635 software release, the VPU5 bios loads always A4635U.CFG file
which must be present on the software distribution medium. This file will now be
automatically generated by the A4635 build process to avoid the danger of incomplete
A4635 distribution disks.
A4635x: "4635 Installation script hangs during software upgrade"
SONaa00483 During A4635 software upgrade, a few configuration files in /etc and /etc/a4635 directories
are temporarily saved and after disk formatting the files are restored.
5.1.4
A4635x: "No notification for sys mgr entered new temporary password"
XTSce12700
A4635x: "Incident 2188 and 4635 status log displays Digital Network problem"
XTSce14163
A4635x: "OctelNet digital: LAN status log (nicd problem)"
XTSce13029
A4635x: "AMIS networking between two nodes in only one direction with T1CCS"
XTSce05223

A4635x: "OCL:VPU5 – empty endpos_msec after play or record"
SONaa00320 On a VPU5, if a message is recorded or played via OCL/IVR, then the field endpos_msec in
the play/record – response message contains 0 or sometimes any random number.
Note: endpos_msec information is only available for VPU5 or H2/VPM35 system. On VPS35
(junior) boards, the DSP software does not support endpos_msec information.
5.1.3
A4635x: "Russian prompt-table"
XTSce09354 For the guest DTMF type mailboxes with configured Russian some times 4635 playing: "You
have reach......" instead of menu: "To reply last message press....".
A4635x: "VPIM messages to 2 nodes. Error description"
XTSce09106 On a VPIM network with two Eva node and one 4635 node (release 5.1.1), the nodes are
declared as non Eva. We can send a message from 4635 mailbox to 1 Eva mailbox. If we try
to send a message to 2 mailboxes (one on each Eva node) the message is queued and is
never received by the destinations.
A4635x: "Private messages in VPIM mode on 4635"
XTSce10257 In VPIM mode between two 4635 the private message feature was not working. The
message was received in the receiver mailbox but there was no indication that the message
is private.
A4635x: "Message Urgent not recognized in VPIM interworking 4635 / 4645"
XTSce10581 In a VPIM configuration between 4635 and 4645 nodes: the information Urgent was lost
when the 4645 received a message marked URGENT from a 4635 sender.
A4635x: "VPIM 4635 Urgent message"
XTSce10868 When using VPIM between two 4635 nodes, a message marked Urgent was not presented
as Urgent to the receiver mailbox.
A4635x: "VPIM 4645 / 4635 interworking no indication of unknown mailbox"
XTSce10590 When the 4635 sent a message to an in-existing mailbox of the 4645 there was no non
delivery message.
A4635x: "VPIM 4635 Call sender not proposed Call sender for network messages only in Aria-
Domain"
XTSce10866 When using VPIM between two 4635 the Feature CALL SENDER was not proposed to the
receiver (choice 8 8 which work ok on local mode).
A4635x: "VPIM multiple upload of a message with more than 1 recipients"
SONaa00321 If 4635 receives a VPIM message with more than 1 recipients, then this message is
uploaded and delivered via OCL once per recipient. This causes unnecessary multiple
uploads of the same message and (more severe) that the same message is physically stored
multiple times, once for each recipient. This is a big waste of disk capacity.
A4635x: "VPIM NDN from unknown node gets discarded"
SONaa00397 A VPIM Non Delivery Notification from an unknown network node could not be delivered to
the original sender of the message, because OCL doesn’t accept a returned message from
an unknown node. The message will be discarded. Now it will be delivered as normal
message with the own mailbox number as sender.

A4635x: "VPIM Invalid timestamps in different segments"
SONaa00414 4635 assumes, that in a multi-segment message the first segment has the newest
timestamps and each of the following segments has a timestamps older than the
timestamps of the previous segment (e.g. the introduction of a forwarded message must be
never, than the forwarded message itself, etc..). A disadvantageous order of uploading the
segment of a received VPIM-message, could sometimes result in a message, which doesn’t
follow this rule, OCL refused message.
A4635x: "R5.0.1, problem with Voice Guide ‘You have reached the part of system, wh..."
XTSce12112 If the language of a mailbox was set to Czech or Slovak and the user wanted to listen to the
envelope information of a message sent at exactly 12:00, an Area if Interest occurred. The
reason was a missing prompt table entry.
5.0.3
A4635x: "4635 cannot send AMIS to a Nortel system"
SONaa00149 AMIS calls to a Nortel system did not work because the Nortel system answers the phone
just with silence. Now the voice detection is turned off for outgoing AMIS calls. The fix in
5.0.1 was only partial, now it also works with Administered AMIS.
A4635x: "NIC : Disconnect after read – incoming buffer lost"
SONaa00150 Unclean close of a TCP/IP connection to NIC was not properly handled in some cases. In the
worst case, this could lead to an INT3-Reboot of the 4635.
A4635J: "VPU5 – Too many peep tones (14) by adapt a new mailbox 14 seconds waiting for
analog sets "
CDHva57747 After recording a new name, 4635 checks if the name has to be distributed to other network
nodes using feature Name Net. During that time a special "peep"-tone is played. On VPU5
this peep-tone was interrupted earliest after 15 peeps, also if the NameNet-check was
finished much earlier.
A4635J: "VPU5 Problem of Bios flashing with version 4.1.6 and 5.0.1"
CDHva58400 New AMD-flash types (used on VPU5 - 3BA23225 AABB) have been implemented in util35,
which is used to flash a new Bios during installation/upgrade.
A4635J: "VPU5 4.1.5 Call Sender not working on a US initialized system"
CDHva60506 Supervised transfer for long-distance/international numbers did not work in some situations
when system type was set to USA. When the system type is set to US and the phone
number is 10 digits or longer, the digit "1" has been prepended unconditionally to the phone
number. With this correction, the digit "1" is only prepended when system wide SST
configuration in SMT screen 6, field '10-digit Calls Require Dialing a "1" (Y/N):' is set to "Y".
5.0.1
A4635x: "Incident 1288=4635 : erreur complexe 000e :0065 a 00000000"
CDHva44225 This specific status log is now suppressed because it is a harmless information, but not a
real problem.
A4635x: "Mailboxes locked if there is a restart of voice mail during an un audit or initmevo"
CDHva49589 Improved reporting to A4635 status log in case of getting mailbox lock problems ("0x5B"
problem). Further more, the flag ‘managed by Pabx’, telling that the mailbox was generated

either by mgr or 4740, is marked in the SMT console 20 – 9 ‘REFORMAT’ (option 0 – Validity
check user records) utility with a star "*".
A4635x: "Bad guide when A4635 transfers a call on ABC network while trunks are busy"
CDHva51166 At transfer to an extension in another node while all trunks are busy, the callers received the
message "That extension …. Is not in service". This prompt has been replaced by "That
extension …. Is currently unavailable".
A4635x: "A4635 cannot send AMIS calls to a Nortel system
SONaa00148 AMIS calls to a Nortel system did not work because the Nortel system answers the call just
with silence. Now the voice detection is turned off for outgoing AMIS calls
4.1.6
A4635H2: Problem of disk adding
BDHba13724 On a system with VPM35 board, it was impossible to install an additional message disk.
A4635x2: "Mailboxes are locked if there is a voice mail restart during an audit or initmevo"
CDHva49589 If the same mailbox-name is used more than 10 times, then at the 11th time, A4635 refuses
to create mailbox, because there would be too many possible selections when using dial by
name. It has been decided to increase the number of allowed identical names to 99.
A4635x2: "Digits lost with A4635 when dialed too quickly
CDHva51970 On mu-law systems, digits from the password could be lost when dialed too quickly.
A4635x2: "Notification feature displays 03:30PM as 15 :30"
CDHva52580 During configuration of the schedule for notification-outcalls via subset the 12h/24h
presentation of the time display was not always consistent with the configuration.
A4635J: "VPU5 : Installation fails 100 Mb"
XDHke10771 Due to a problem in the Ethernet driver of VPU5, sometimes the installation via network
failed on a 100 Mbits connection.
4.1.5
A4635x2: "Failure when using Canadian-French with distribution list"
CDHva50205
A4635H2: "Inopportune reset on 4635H"
CDHva40946 In systems with two or more drives, a rare condition could cause a null pointer when the
two disks are accessed simultaneously.
A4635x : "Problems with 4635 Automated Attendant when transferring to attendant or external
calls"
CDHva41264
A4635x : "Wrong display when consulting a message that the date has expired"
CDHva42566 When the expiring date of a message is reached and the user consults his mailbox, several
options for the further handling of this message are offered to him. In this case the display
was completely false (sender name and date/hour).

A4635x: "Wrong 4034 display when sending a voice message through Octel Networking"
CDHva31941
A4635x: "4635 – Integrated management"
CDHva22929 Problem to switch the language from 4400 if a multilanguage mailbox.
A4635x: Bad synchronization between Visual Messenger and A4635"
CDHva27098/
XDHke05127 When a message was already heard but neither saved nor erased in a given mailbox, on UA
set (e.g. 4034) the message led was off but the message segment indicator beside the voice
mail button stayed on, which is normal. If now you deleted this message using a Visual
Messenger client, the message indicator was not cleared, notification was missing between
4635 and 4400, although the message was actually deleted.
A4635x: "Wrong display when callback from 4635"
CDHva35704/
CDHva30265 While using the callback feature sometimes accidentally the number on the display of the set
was wrong, though the correct destination was called. The occurence of the wrong number
display was depending on the history of the voice mail session, but as reported it happened
often on the second voice message in the mailbox.
A4635H: "Visual Messenger (Outlook) – No accounting ticket for outgoing faxes"
CDHva35002 Up to now, no information about the originator of a Visual Messenger fax outcall has been
sent to 4400. Now the mailbox number will be sent in ABC-A "make-call-request" as well as
in "create-accounting-ticket".
A4635x: "AM/PM time stamp for voice messages on 4635"
CDHva38145 When consulting a voice message, the time displayed always in 24 hours format. Now for
USA, A4635 uses the American AM/PM format. For this country, the format of the date is
now MM.DD.YY.
A4635x: "4635 Octel Networking : No display of destination node and/or mailbox"
CDHva34452
A4635x: "Wrong 4034 display when sending a voice message through Octel Networking"
CDHva36947
A4635x: "4635 Automated Attendant call to a set forwarded on messaging system"
CDHva39061

14.2 Appendix 2 – Released languages
RELEASED LANGUAGES
14.2.1 On CD1
In-Ram
system ID Language Name Language ID Phrase Level Prompt Level
Phrase Level
5 American English AE AE.20.00 EN.30.00 EN.20.00
3 American Spanish SP SP.20.00 SP.30.00 SP.20.00
42 Arabic female AR AR.20.00 AR.30.00 AR.20.00
2 Australian English AU AU.20.00 EN.30.00 EN.20.00
19 Brazilian Portuguese BR BR.20.01 BP.30.00 BP.20.00
8 British English BE BE.20.01 BE.30.00 BE.20.00
16 Cantonese HC HC.00.01 CT.00.04 CT.20.00
50 Catalan CA CA.20.00 CA.30.00 CA.20.00
39 Croatian HR HR.20.01 HR.30.00 HR.20.00
32 Czech CS CS.20.00 CS.30.01 CS.20.00
31 Danish DA DA.20.01 DA.30.00 DA.20.00
25 Dutch DC DC.20.01 DC.30.00 DC.20.00
11 European French EF EF.20.00 FR.30.01 FR.20.00
14 European German GR GR.20.01 GM.30.00 GM.20.00
15 European Italian IT IT.20.00 IT.30.00 IT.20.00
23 European Portuguese PT PT.20.00 PT.30.00 PT.20.00
37 European Spanish ES ES.20.02 ES.30.00 ES.20.00
26 Finnish FI FI.20.02 FI.30.00 FI.20.00
20 Flemish FL FL.20.02 FL.30.01 FL.20.00
35 Hungarian HU HU.20.00 HU.30.00 HU.20.00
46 Lithuanian LT LT.00.12 LT.30.04 LT.00.00
17 Mandarin MD MD.21.00 MD.30.00 MD.20.00
29 Norwegian NO NO.21.00 NO.30.00 NO.20.00
34 Polish PL PL.20.02 PL.30.01 PL.20.00
41 Romanian RO RO.20.00 RO.30.00 RO.20.00
38 Russian RU RU.10.00 RU.30.02 RU.20.00
33 Slovak SK SK.20.00 SK.30.01 SK.20.00
40 Slovenian SL SL.20.00 SL.30.00 SL.20.00
30 Swedish SE SE.20.01 SE.30.00 SE.20.00
49 Turkish TR TR.21.00 TR.30.00 TR.20.00
54 French BNP-Fortis FF FF.21.00 FF.40.01 FF.20.03
55 Flemish BNP-Fortis FS FS.21.00 FS.40.01 FS.20.00
57 German BNP-Fortis GF GF.21.00 GF.40.01 GF.20.00
58 English BNP-Fortis ER ER.21.00 ER.40.01 ER.20.00

14.2.2 On CD2
system ID Language Name Language ID Phrase Level Prompt Level In-Ram
Phrase Level
7 Canadian French CF CF.00.00 CF.00.01 CF.00.00
21 Japanese JP JP.00.02 JP.00.02 JP.00.00
27 Korean KO KO.00.00 KO.00.00 KO.00.00
45 Latvian LV LV.00.00 LV.00.00 LV.00.00
18 Malay ML ML.20.00 ML.30.00 ML.20.00
51 Taiwan Mandarin TM TM.00.03 TM.00.00 TM.00.00
52 French BNP FB FB.20.04 FB.30.06 FB.20.03
53 Valencian VA VA.20.02 VA.30.01 VA.20.00
54 French BNP-Fortis FF FF.21.00 FF.40.01 FF.20.03
55 Flemish BNP-Fortis FS FS.21.00 FS.40.01 FS.20.00
57 German BNP-Fortis GF GF.21.00 GF.40.01 GF.20.00
58 English BNP-Fortis ER ER.21.00 ER.40.01 ER.20.00

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Technical Bulletin Alcatel-Lucent OmniPCX Enterprise

INSTALLATION PROCEDURE FOR OMNIMESSAGE

Alcatel-Lucent OmniPCX Enterprise -

6.1 OmniPCX Enterprise compliance ......................................................................................................... 6

8 BIOS and kernel.ram compliance ............................................................................................................. 8

13 What will be the impact if A4635 is not upgraded at time? ..................................................................... 12

Alcatel-Lucent OmniPCX Enterprise -

4 CONTENT OF THE SOFTWARE PACKAGE

Alcatel-Lucent OmniPCX Enterprise -

5.1 Alcatel 4635 packages

5.2 Ethernet connectivity

Alcatel-Lucent OmniPCX Enterprise -

6.1 OmniPCX Enterprise compliance

(1) At that time of writing this document.

6.2 Instant Communication Suite compliance

Alcatel-Lucent OmniPCX Enterprise -

References of INTOF2 boards

7.1 Alcatel 4635H-2

(1) ics 04, ics 05 recommended.

7.2 Alcatel 4635J (VPS35)

7.3 Alcatel 4635J (VPU5 - VPU6)

Reference Level of flashrams

Alcatel-Lucent OmniPCX Enterprise -

8.1 Hardware and software compliance

8.2 Minimum configuration for Alcatel 4635H-2

The 6 GB disks are accepted from version 3.0.4.

8.3 Minimum configuration for Alcatel 4635J (VPU5)

Alcatel-Lucent OmniPCX Enterprise -

Releases OmniPCX VPM35 VPU5 VPU6 (RoHS)

9 SOFTWARE UPGRADE AND FLASHING OPERATIONS

Alcatel-Lucent OmniPCX Enterprise -

Warning Before to upgrade A4635 VMS, it is mandatory to perform one backup.

9.3 Loading the CPU 4635

Alcatel-Lucent OmniPCX Enterprise -

This component will be reported in following versions:

Installation procedure of the Hotfix

6. Modify the permissions and rights for the new binaries.

7. Do the same for vimap,vmmc and vmmcd

Alcatel-Lucent OmniPCX Enterprise -

13 What will be the impact if A4635 is not upgraded at time?

id Use case Description Result Comments

Alcatel-Lucent OmniPCX Enterprise -

8 Octelnet Networking between two nodes Nok

Note The voicemail system will be back usable when upgrading to

Alcatel-Lucent OmniPCX Enterprise -

14.1 Appendix 1 – Corrections

Main bugs fixed from release 4.0.4.

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -

Alcatel-Lucent OmniPCX Enterprise -