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8 views

Transcript

Uploaded by

nagmabhatti696
Copyright
© © All Rights Reserved
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Alaa K (3/9/2024, 9:50:18 PM): Hi Nagma, welcome to OET. How can I assist you?

Nagma (3/9/2024, 9:51:19 PM): Hloo sir/mam i have problem on my email for which i
cannot receive my result mail
Nagma (3/9/2024, 9:51:44 PM): My score was not update today
Nagma (3/9/2024, 9:51:57 PM): On my portal id
Alaa K (3/9/2024, 9:52:59 PM): No worries at all, I will check this for you.
Alaa K (3/9/2024, 9:53:04 PM): Before I can assist you further, I need to confirm
you are the candidate. Please confirm the following personal details:

1. Full name
2. Date of birth
3. Candidate number
Nagma (3/9/2024, 9:53:24 PM): My full name is nagma
Nagma (3/9/2024, 9:53:39 PM): date of birth 13/11/1992
Nagma (3/9/2024, 9:53:56 PM): And candidate number is 200319734
Alaa K (3/9/2024, 9:54:22 PM): Thank you for providing your personal details.
Please allow me a moment to verify them.
Nagma (3/9/2024, 9:54:35 PM): Sure sir/mam
Nagma (3/9/2024, 9:54:40 PM): I am waiting
Alaa K (3/9/2024, 9:55:56 PM): Thank you for your patience.
Alaa K (3/9/2024, 9:56:31 PM): I can confirm that you have sat OET on paper on the
17th of August at PEAR Academy Jalandhar.
Nagma (3/9/2024, 9:56:47 PM): Yes that’s right
Alaa K (3/9/2024, 9:59:28 PM): Kindly make sure to submit the required documents
via the form in the email that was sent to you on the 22nd of August.
Nagma (3/9/2024, 10:00:21 PM): But i haven’t received any email.. could u pls snd
me again if possible
Nagma (3/9/2024, 10:00:33 PM): Please it is my humble request
Alaa K (3/9/2024, 10:00:56 PM): You will be able to find the email in either the
mailbox or the junk/spam folders.
Nagma (3/9/2024, 10:01:58 PM): Actually mam /sir my storage was full at that time I
didn’t remember
Nagma (3/9/2024, 10:03:05 PM): But now i am able to receive the emails to delete my
storage
Nagma (3/9/2024, 10:03:18 PM): I haven’t receive my old mails
Nagma (3/9/2024, 10:04:37 PM): Please snd me again
Nagma (3/9/2024, 10:05:13 PM): So that i can fill my form and receive my scores
Alaa K (3/9/2024, 10:06:12 PM): Allow me few minutes to check.
Nagma (3/9/2024, 10:06:26 PM): Ok sir/ mam
Alaa K (3/9/2024, 10:08:38 PM): Please submit your full coloure- copy of your valid
ID you have presented on the test day here:
https://oet.formstack.com/forms/id_doc_submission
Alaa K (3/9/2024, 10:08:49 PM): colour*
Alaa K (3/9/2024, 10:10:41 PM): Can I help you with anything else?
Nagma (3/9/2024, 10:10:56 PM): Mam please snd me on my email id please
[email protected]
Nagma (3/9/2024, 10:11:22 PM): Mam which coloured copy id
Alaa K (3/9/2024, 10:12:24 PM): The same ID you have presented in the test day.
Alaa K (3/9/2024, 10:13:41 PM): Do you require further help?
Alaa K (3/9/2024, 10:15:17 PM): I have not heard from you, are we still connected?
Nagma (3/9/2024, 10:16:59 PM): Mam i have submitted the form
Nagma (3/9/2024, 10:17:14 PM): What can i do for next?
Nagma (3/9/2024, 10:17:40 PM): When i will receive my result?
Alaa K (3/9/2024, 10:17:42 PM): Upon the submission of the form, our relevant team
will respond to you via email within 2-3 business days.
Alaa K (3/9/2024, 10:17:49 PM): Upon the submission of the form, our relevant team
will respond to you via email within 2-3 business days
Alaa K (3/9/2024, 10:18:02 PM): Kindly keep an eye on your email inbox and
junk/spam folder for the response of the relevant department.
Nagma (3/9/2024, 10:18:29 PM): Ok sir/mam
Nagma (3/9/2024, 10:18:36 PM): Thank you
Nagma (3/9/2024, 10:19:42 PM): Sir /mam is there anything else?
Alaa K (3/9/2024, 10:20:15 PM): You are more than welcome.
Alaa K (3/9/2024, 10:20:24 PM): No, that would be it.
Alaa K (3/9/2024, 10:20:28 PM): Kindly keep an eye on your email inbox and
junk/spam folder for the response of the relevant department.
Alaa K (3/9/2024, 10:20:35 PM): Do you require further help?
Nagma (3/9/2024, 10:21:13 PM): No mam that’s all thank you so much for your help I
hope that i will receive my result soon
Alaa K (3/9/2024, 10:21:51 PM): It has been a pleasure helping you out.
Alaa K (3/9/2024, 10:21:55 PM): Thank you for chatting with OET. Have a nice day,
bye.

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