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Here is an explanation of operational risk:
Operational risk is the risk of direct or indirect loss resulting from
inadequate or failed internal processes, people and systems or from external events or unforeseen catastrophes. It includes the exposure to losses resulting from the failure of a manual or automated system to process, produce or analyze transactions in an accurate, timely and secure manner. Some key points: 1. It refers to risks associated with the daily operations of a business or organization. 2. Losses can occur due to human error, system failures, natural disasters, fraud etc. 3. Inadequate internal processes and controls can lead to operational losses if they are not properly designed, monitored or followed. 4. Things like technology glitches, process failures, violent crime at company facilities all fall under operational risk. 5. Compared to market or credit risk, operational risks are harder to measure and mitigate since they can stem from problems within an organization's own systems and employees. So in summary, operational risk encompasses potential losses due to gaps or failures in an organization's people, systems and internal processes that are part of its daily business operations and transaction processing activities. Both internal and external factors can potentially give rise to such operational risks and losses. Operational risk refers to the risk of direct or indirect losses resulting from inadequate or failed internal processes, people and systems or from external events. It includes the risk of losses from the failure of systems to process transactions accurately, timely and securely. Operational risks exist across all of the bank's operations due to its business strategy and functioning of internal systems like IT systems, compliance with policies/procedures, and possibility of mismanagement/fraud. As the bank becomes more reliant on technology to support its operations, the potential failure of a technology-based system is a growing concern in the context of operational risk management. Therefore, the bank has developed an operational risk management policy to properly manage operational risk by employing risk mitigation techniques. The key aims are to have a framework to identify, assess, monitor, control/mitigate and report operational risks across the bank in a timely manner due to its increasing reliance on technology and systems. The policy outlines the bank's approach to operational risk management through clear roles and responsibilities, risk assessment processes, control measures, incident reporting procedures etc. to minimize losses from operational failures or disruptions. This comprehensive policy helps the bank establish sound operational risk management practices as a crucial part of its overall risk management program.