Test Taker User Manual

DigiProctor User Manual

Web Browser/Mobile

Introduction:

This Test Taker’s Guide gives a step-by-step guidance on how to appear for a proctored test on
DigiProctor. The guide covers the following areas:

1. Preparing for your Test on DigiProctor

2. Account Registration and Photo ID Verification
3. Download Test Taking application to take the test
4. Take the Mock Or Main Test
5. Actions taken by the Human Proctor/AI to deter aberrant behavior
6. FAQs related to Proctored test

❖ Preparing for your Test on DigiProctor

Communications for Test scheduled on DigiProctor:

Option 1:

You will receive an SMS and/or an email with a link on your registered mobile number and email ID with
logincredentials & URL.

Click the email link to view your personal information and your exam schedule (timetable
containing the test name, date and time of test)

Tip: If you do not find the email in your Inbox, check your Spam folder.

Your examination schedule: This ensures that you are invited for the exams that you are supposedto be appearing
for – any discrepancy must be reported to your examination body.

Option 2:

When your account gets created on DigiProctor - Login to the dashboard with your credentials and at the
Left-hand side click on the Test Management tab where you can see all the tests scheduled for you, clicks
on the test, and you will be able to see the details of the test with the test key.

Test Setup or account/profile creation must be completed before the scheduled date of your
examinations.

**This is a one-time activity.

 Test Taker User Manual

For Web Browser

❖ Registration/Account Setup and Photo ID Verification

Log into your DigiProctor account (with the details provided via an SMS and an email) via URL
DigiProctor.com/html/login

Click on Take Snapshot to upload your photo to set up your profile photograph
(one time activity).

This photo will be used to identify you every time you enter the test in DigiProctor.

For Web Browser User

For Mobile User

Test Taker User Manual

Tip: Alternatively you can set up your profile picture from TestPad/Web URL once exam get
scheduled for you. Enter the Test key, if your profile picture was not updated yet, it will show error
and display a button to create your profile, input your registered e-mail & update you profile picture
with help of webcam.

For Web Browser User

For Mobile User

Tip: If you face any difficulty in clicking your snapshot (picture) from your desktop/laptop(due to
webcam not present or functional), then you can complete your registration process and ID
verification from any android mobile device/Laptop/Desktop.

How to login to your DigiProctor account?

Once you set up your account, you can view your Examination schedule (timetable containing test name,
date, and time of test) on your personal dashboard.
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❖ Download Test Taking application and mobile apps to take the test

Note: Download and install TestPad application to start the exam.

In case Exam Device is Laptop/Desktop, Test can be given by using below Steps:

For Web Browser User

Via Web URL

You can start your exam directly on web URL (no need to install TestPad in this case). Below URL to be
open in Google Chrome to start the Test:

For Mobile User

URL to take the test

Via Mobile Web Browser. Google Chrome in case of Android & Safari in case of IOS:-

If your organization/Examining body allowed/approved for Exam on Mobile Browser, you can start your exam
directly on Mobile web browser (no need to install Testpad in this case). BelowURL to be open in Google Chrome
or Safari to start the Test:

https://digiproctor.org/html/start-test

Important Note: Web URL option will only work when it is approved by Examining Body, if any test is
not allowed from web URL, you will get an error message that Test is not allowed from Web Browser.
And follow the below steps to give the mock or Main test.

❖ Take the Mock Test

You shall be asked to appear for a mock test to prepare yourself for the final examination. In the mock
tests, you will be taking a live proctored test that simulates the actual test for you to get a hands-on
experience.
Test will include different types of question and will make you familiar with test navigation &
variousfunctionality of test engine.
Test will help you to learn how to use DigiProctor Upload Answer app for subjective questions
DigiProctor will test the compatibility of devices -laptop/desktop and mobile – with application.

To give the mock test, copy the mock/setup Test Key & paste in Web URL(Web URL work only if it is
allowed by Admin) & start the mock test. Make sure your profile picture is already updated before
starting the mock.

Important Points need to be checked during Mock:

It is one of the step to verify your details, if found any mismatch update the same to examining
body.
Test Taker User Manual

Mock Test will check your camera & mic functioning, if it is not working you will not be able to
enter to the test. If it is not working you have time before main to get it rectified.
You must check all relevant functionality of the test application, like how to navigate to
next/previous question/section, how to mark answers, how test window will appear, where is the
calculator button is available, how to type subjective answer & how to upload hand written answer
etc.

How to take a proctored test in DigiProctor using the Test Pad application?

For the Final Examination

Tip: You will receive an e-mail or SMS on your registered mobile number (optional) informing that
you have been invited to take a test with test schedule usually 1 day prior to Exam. On the day of
your scheduled exam, log into your account. It’s advisable to enter your test 15 min before the Start
Time.

For Web Browser User

This is your test library under Test Management button . It will display details of all the tests
scheduled for you by your institution.
Test Name, Date and Time, and your Test Key
Click on the test you wish to take and pick your Test Key (right-hand section)
Your Test Key is unique for every test you take on DigiProctor (show below)
Repeat this process before you enter your test.

For Mobile User

 Test Taker User Manual

FOR EXAMPLE: Let’s click on the Mock Test 02APR22

Your test is scheduled for 01:00 PM (IST) on the 2nd of April 2022
On the right-hand side, you will see the details of your test and your unique Test Key
Copy the Test Key – You can enter your test only with a valid Test Key.

If your Test Key is incorrect, the TestPad application will not allow you to proceed ahead and will display
an error message. You can also pick the correct test key directly from the TestPad.

To give the Main test, copy the Main Test Key & paste in Web URL (Web URL work only if it is
allowedby Admin) & start the mock test. Make sure your profile picture is already updated before
starting the mock. Link to start Exam on Google Chrome Browser- https://digiproctor.org/html/start-test.

Tip: Don’t worry if you forget to copy this Test Key from your Test Library. Your Test Key is
available inside your test. Click on Click to get Test Key button Enter and your email ID & login
password to Get your Test Key

For Web Browser User

How to get your Test Key when you have entered your Test with TestPad application)?

Tip: If you face issues in the Installation of the TestPad application or in accessing the camera of
your device, connect with the Support Team to make your test compatible with the available
infrastructure.

For Mobile User

Login to Test Application with Test Key & Device Check:

Once you logged in t test URL with given Test Key, it is been authenticated by system & if system found test Key
is OK, then Test Taker will moved to Device test Page, wherein Camera & mic of your camera will be checked by
the Test engine. Test Taker has to tap on Start Recording Button available below in Screen After 5 second tap on
Test Taker User Manual

Stop Recording button. Thentap on proceed, wherein Test engine require confirmation about Audio & video, Tap
on Yes if everything is fine & Tap on Proceed to test to move to next Proctor Note Screen.

It’s advisable to take your test on a laptop/desktop, only in case of any device or internet failure power
outage should you move your test to the DigiProctor Test Taking App (on mobile)

For Web Browser User

Guidelines for selecting the right test environment to take a proctored test.
Select a room that is free from noise, disturbance, or have people moving around.
The location where you sit for the test must have a clear background behind you. The wall should
not have pictures, open windows with sunlight, or a strong source of light that can impede the
camera from getting a clear image of you.
You must be dressed appropriately since you would be monitored remotely.

DigiProctor Test Pad will first validate your Identity by doing the face match with the photo
uploaded by you/your institution while registering you to take tests on DigiProctor.
Take your photograph using your laptop’s web camera
Test Taker User Manual

This will be compared with your registered photo (uploaded during the time of registration)
You will be allowed to enter your test only if your identity is validated
If the faces in the two photos do not match, you will be automatically logged out from TestPad

For Mobile User

OPTIONAL: There could be another ID verification before you enter the test (if your exam departmenthas initiated
the request for the same), follow the steps to enter your test.

Next, DigiProctor will automatically do a system check to ensure that all applications and devices
required for the test are running and are in an active mode.

Now, check your Video & audio device functioning by recording a 3-5 second video and if system found
all OK will allow you to move to Instruction page.

Before you enter the test, you must read the Test Instructions very carefully.
Click START TEST button to start your test.

If you have entered the test before the scheduled time then the Start Test button will not be active.
The Start Test button becomes active (turns blue) at the (exact) scheduled time.
Test Duration is displayed in the top right corner- the clock indicates how much time is left.
Test Taker User Manual

Tip: Test instructions are always available to you during your test. Click on “i” Button inside the
test if you wish to read them during the test.

This is your TestPad where you will see the test questions. Test questions will appear one by one in the
centerof the TestPad.
c

a b

d
a. The TestPad engines continuously monitor you and generate alerts for non-compliant behavior.
Alerts reduce the credibility of the test performance and may impact your results.
b. You can also go to any question with the help of the navigation bar
c. TestPad displays the Test Time Remaining for you to answer the question
d. Notifications/Announcements:
The COE/Admin can send notifications/ broadcast messages to communicate with you during the test
session. Your TestPad will display the number of notifications received that are waiting to be viewed.

During a live proctored test, human proctors (faculty members of your institution) are monitoring you.
They can initiate actions like – Pause Test, Chat Session, Request a 360-degree test room scan, etc.

ee f g

e. Group Action Buttons:

• “i” Button: Click “i” Button inside the test if you wish to read test instructions during
the test.
• Reset: Click Reset to change your marked answers
• Review: Click Mark for Review, if you want to review this answer
• A+/A-/A: To change the font size of text content
• Answer snapshot: with help of this button in each subjective question, you will get the
screenshot of typed answer on interval of every 2 minutes and you can restore the earlier answer
at any time. Asmentioned in below screenshot:
Test Taker User Manual

At any point of time, if you want to replace your current typed content to the earlier captured
screenshot of content, you have to click on Answer Snapshot button and then you will get all
the answerscreen shots captured with time stamp along with a button – Click here to insert to
answer. If you click on this button your existing typed content will get replaced with the earlier
one (as referred in below screenshot).This option can also be used wherein as a candidate you
had mistakenly deleted theanswer content, thus you will be able to restore your answer
leveraging this.

Important Note: Answer Snapshot button is only available for Subjective Type Questions only.

f. Previous/Next Navigation Buttons: By clicking these buttons you can go to the previous /next
question.
g. End Test: You can submit your test by clicking end test button. Once the exam get submittedit cannot
be re-started.
You must comply with the test rules and guidelines. If you do not, then Alerts will be generated on
TestPad to prevent non-compliant behavior during the test.

Uploading Handwritten Answers during the test:

When exam is through TestPad: During the Test, to upload handwritten answers, click on the QR Code
icon/Click here to start upload button on the Test pad. Now candidate will get 2 options to upload the
handwritten answers as mentioned in below picture.
Option 1: Through QR Code
Option 2: Through Test Key & URL upload.DigiProctor.com

Option 1: Through QR Code & Mobile Camera Once candidate scan the QR code from his Mobile
Camera, He will directly land to Question Details Page. Now TAP on CLICK PICTURE button to take
Photos of handwritten answer one by one & Tap on SEND Button to upload them.
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Option 2: Through Test Key & URL upload.DigiProctor.com Take your mobile phone and open Chrome
(Android) and Safari (iOS) browser and type upload.DigiProctor.com and press enter. Tap on STAT
Button > Tap on Upload Answer > Enter Your Test Key > Authenticate yourself with by capturing your
photograph > Now TAP on CLICK PICTURE button to take photos of hand written answer one by one &
Tap on SEND button to upload. As mentioned in belowpicture.

How can I upload handwritten/hand drawn answers (of subjective questions) on my TestPad using
the DigiProctor’s (answer) Upload App?

In case of Exam mode is through Mobile App: you will find an Answer Screenshot option below to
question and you have to click on that, and it will ask for a photo capturing, click selfie and you willbe
redirected to paper where you will see a Click Picture option which. And follow the same procedure.

Actions taken by the Human Proctor or AI to deter aberrant behavior

For Web Browser User

Proctor can initiates a 360 Degree Test Room Scan
Anytime during your test, the (human proctor) can request you to do a 360-degree test room scan. Open
the URL: upload.digiproctor.com on chrome browser (android) Safari (iOS) or scan the QR code. Then
Test Taker User Manual

click on the start button and after that a new screen will open with 2 Options (i) upload answers, (ii) 360
degreescan.

360 Scan via Mobile:

You need to click on the 360-scan option and after clicking on the option, automatically the back camera
will open and place the camera in front of the QR code and once the QR code has been scanned, it will be
redirected to another screen. Make a panorama view of his room and click on the send button.

360 Scan via Laptop/Desktop Camera:

In case, 360 scan is enabled through Laptop/Desktop only, then test taker have to move his/her
Laptop/Desktop`s webcam to give panoramic view of surroundings.

All the actions taken by the human proctor are recorded to create your test credibility profile –
TheTrust Score.

Proctor initiates a Chat session with you. uses your test to take action

During the Test apart from Human Proctor, Artificial Intelligence (AI) is also monitoring your activities
during the test & generate various alerts if found any aberrant Behavior. AI will generate alerts & reduce
Test Taker User Manual

trust score automatically or can terminate the test if found below activities at Test Taker`s end:
Noise detected at Test Taker`s end
• Test Taker`s face is not present to Camera frame (Partially/fully)
• Multiple face are detected in Camera Frame
• Any non-permissible objects detected during the test
Candidate close the Test window forcefully or try to navigate to move outside to test window
intentionally

For Mobile User

Proctor can initiates a 360 Degree Test Room Scan. Anytime during your test, the (human proctor) can request you to
do a 360-degree test roomscan. Test Taker can upload 360 scan video by two following ways:
Through Mobile Test Browser: Once Proctor initiate for 360-scan request, Test taker`s test will get paused & will get
below message showing way to upload 360 scan video. Test Taker has totap on Click Here To Start Upload 360`
Video & then click on START button to make 360` video of surrounding.

Proctor can initiates a 360 Degree Test Room Scan

Anytime during your test, the (human proctor) can request you to do a 360-degree test roomscan. Test Taker can
upload 360 scan video by two following ways:

Through Mobile Test Browser: Once Proctor initiate for 360-scan request, Test taker`s test will get paused & will
get below message showing way to upload 360 scan video. Test Taker has totap on Click Here To Start Upload
360` Video & then click on START button to make 360` video of surrounding.
Test Taker User Manual

Rules and guidelines to take a proctored test on DigiProctor (read the FAQs)

The proctoring is done to monitor your behavior while you are taking the tests. This is done by using your
webcam and mobile camera. These cameras are used to view your live streams and your environment
during thetest. The entire test session including everything that happens on your computer screen is
recorded. Non- compliant behavior will reduce the credibility of your performance and impact your test
results.
• You are continuously being monitored throughout the test for any non-permitted behavior and the
entire test session is being recorded.
• All non-permitted behavioral patterns are automatically detected and recorded using Artificial
intelligence algorithms and also by visual monitoring by human invigilators (remote proctors)
• Alerts and warnings will be issued and displayed on your TestPad if you break any test rule.
• Non-compliance can even result in the termination of the test (from remote)
• The Admin of your institution can take stringent action leading to the nullification of the result.

Remember DigiProctor has already taken your consent to use your camera and microphone to monitor you
whenyou enter the test.

Click on DigiProctor Test Taking mobile app (on your mobile device) to enter the test. Enter your
test key and hold the device in an upright position so that your mobile camera can monitor you.

Videos for DigiProctor Accounts and their Setup

What are DigiProctor accounts and how to use them (Part-
1)https://www.youtube.com/watch?v=6I4neJoMgfc&t=5s
How to Login into your Account? How to Reset your Password? (Part-2)

https://www.youtube.com/watch?v=sL22zqaj-QY
How to set up Profile Photo in DigiProctor accounts? (Part-
3)https://www.youtube.com/watch?v=fPZyKDVlMFY&t=1s

Videos for Taking the Test

How to start a proctored test in DigiProctor

https://www.youtube.com/watch?v=8het2-Q7oz4

Test Window Overview- all functionalities

https://www.youtube.com/watch?v=72T_tL225vo&t=72s

❖ FAQs
➢ Basic requirements to give Test on DigiProctor
As a test taker, you must ensure availability of the following to ensure a smooth test process:
Test Taker User Manual

Laptop/ Desktop with working Web camera & Microphone.

Google Chrome browser (> v86) for setting up profile and take the test (if permitted)
Stable internet connection throughout the exam (512kbps upload speed)
DigiProctor TestPad Application: You must have the latest version of TestPad in your machine

List of supported Operating Systems for the DigiProctor Test Applications

➢ I am not able to install the DigiProctor TestPad?

If you are facing issues in installing the DigiProctor application, then follow the step-by-step
guidelines to install the DigiProctor TestPad: https://digiproctor.com/html/login. Visit Facing
difficulty in TestPad installation? Click here > Test Pad for windows After clicking on TestPad
for Windows check the windows version from the above green line and download TestPad installer
file (64or 32 Bit) and try to install the TestPad. After installation, the TestPad runs, and you are good
to go.
If the installer file does not work then, download TestPad-64-bit zip or TestPad-32-bit zip. Extract the
zipfile and there you will see a DigiProctor TestPad icon on which you need to click and the TestPad
will run directly.

➢ How to create a Profile in DigiProctor?

To create a profile, students will receive an email from our end which will contain email id and
passwordand the following URL digiproctor.com/html/login. The student needs to go to the link
and enter the email id and password. After entering, the student needs to give permission to the
camera on the site and click two clear images and after that he will be redirected to the dashboard.
Once a student is at thedashboard that means the profile has been created.

Refer video link: How to set up Profile Photo in DigiProctor accounts? (Part-3)

**This is a one-time process which needs to be done. Once it's completed next time the student
canlogin into the test directly with the test key.

➢ What is a Test Key?

Test Key is a unique 16-digit number to enter the test. Each test will always have a unique Test Key.
Login to your DigiProctor account.
Go to the 2nd tab - Test management.
Collect your Test Key

Alternatively, you can collect your test key inside the test by inputting your registered email ID with
DigiProctor and password.
Test Taker User Manual

➢ Getting error Test is not allowed on Web Browser/Mobile App?

When a Test is allowed only through Laptop/Desktop`s TestPad application & test taker tried to give
Test via web URL or mobile app, he will get error that Test is not allowed from Web URL/Mobile
App.

➢ How to take a 360-degree view?

Step1: - Open the URL: upload.digiproctor.com on chrome browser (android) Safari (iOS).
Step 2: - Once the student enters the URL and presses enter a new screen will open in blue color,
click on the start button and after that a new screen will open with 2 Options (i) upload
answers, (ii) 360 degree scan. Students need to click on the 360 scan option and after
clicking on the option, automatically the back camera will open and place the camera in
front of the Bar code and once the bar code has been scanned, it will be redirected to
another screen.
Step 3: Make a panorama view of his room and click on the send button.

➢ Why I am not allowed to continue with my test?

For an uninterrupted test experience, you must ensure that all the Five Icons placed on the top right
sidebar of your TestPad are always Green (active mode). You might not be able to continue with your
testand will be exited out:
a. If your webcam is not found or it is not working properly
b. If your microphone is not found or it is not working properly
c. If you did not give permissions to the DigiProctor application to use the cameraand/or
microphone when you installed it.
d. If your internet connection fails
e. If you clicked on the Exit button (by mistake)

➢ Can I use an external webcam during the test?

Regardless of whether the camera is internal or external, the test taker needs to ensure that there is a
working webcam available on the test taking device. DigiProctor will use your default camera –
The testset activity will test your camera before you enter the test.

➢ What will happen to my test during internet disconnection?

In case you are facing internet disconnection, the TestPad will pause your test and wait until the
internetconnection is available again. Answers submitted by you have been saved and you will re-
enter the test from where you got disconnected. Ensure that your internet connection is stable
during the test.

➢ My TestPad crashed in middle of the test. What should I do?

If your TestPad application has crashed in the middle of your test then click on the "Refresh" button.
If you are still not able to restart your test then you should close the TestPad application, re-launch it
(openit again), and enter the same Test Key to resume your test. The questions you submitted before
the TestPad application crashed have been saved.
Test Taker User Manual

➢ How is an online proctored test conducted?

The online tests are remotely proctored (invigilated) by professors and staff of the university to
ensure itis being conducted fairly. The proctoring is done by monitoring students during the tests by
using their webcam and mobile camera. These cameras are used to stream live the student and their
environment during the test. The entire test session including everything that happens on the
student’s screen is recorded.

The proctors can remotely pause or terminate a student's test if needed. The proctoring is done to
preventunfair practices during the conduct of the test.

➢ What is non-permitted behavior during a Proctored Test? What guidelines should I follow to
complywith test rules?
For fair conduct of the test, certain actions will not be permitted during the test:
You must not move out of your webcam coverage
Talk on your mobile phone, smart watch or any other communication device
Talk with someone present in the room
Read a question out aloud or make lip movements
Repeatedly look down or away from your device screen
Moving out of the TestPad screen (if you try to navigate away from the TestPad)
Intentionally switching off laptop microphone or camera
Use proxies or unauthorized assistance to take your test

If any aberration is detected, the proctor can remotely paused your test, chat with you, or terminate
yourtest. Every instance of non-permitted behavior detected would the credibility of your test
performance.

➢ If I am taking my test on the TestPad (web-based application) and I have to switch to the
DigiProctorTestTaking (mobile) app, what will happen to the answers to the questions I have
already submitted?
DigiProctor TestPad application is seamlessly integrated with the DigiProctor Test-taking (mobile)
app. If there is a power cut or low internet connectivity, you can switch to the test-taking app and
restart the test.
Your test will start from where you got disconnected – there is no time (and data) loss.
With a mobile-based test app, you can take full-featured proctored & non-proctored online
tests in any format (MCQ/MRQ and Subjective with text, audio, video & image-based
questions).