Chapter 9

TROUBLESHOOTING
This chapter describes troubleshooting procedures to be followed when the inverter malfunctions or detects
an alarm or a light alarm condition. First check whether an alarm code or "light alarm" indication is displayed,
and then proceed to the respective troubleshooting item.

Contents

9.1 Protective Functions.................................................................................................................................... 9-1

9.2 Before Proceeding with Troubleshooting.................................................................................................... 9-2
9.3 If an Alarm Code Appears on the Monitor .................................................................................................. 9-3
9.3.1 Alarm Codes ....................................................................................................................................... 9-3
9.3.2 If the "Light Alarm" Indication Appears ........................................................................................... 9-22
9.4 Nothing appears on the monitor ................................................................................................................ 9-24
9.4.1 Abnormal motor operation ................................................................................................................ 9-24
9.4.2 Problems with inverter settings ......................................................................................................... 9-31
9.5 If Other than an Alarm Code is Displayed ................................................................................................ 9-34
 9.1 Protective Functions

9.1 Protective Functions

The FRENIC-HVAC/AQUA series of inverters has various protective functions as listed below to
prevent the system from going down and reduce system downtime. The protective functions marked
with
The protective functions include, for example, the "heavy alarm" detection function which, upon
detection of an abnormal state, displays the alarm code on the LCD monitor and causes the inverter to
trip, the "light alarm" detection function which displays the alarm code but lets the inverter continue
the current operation, and other warning signal output functions.
If any problem arises, understand the content of the protective functions listed below and follow the
procedures given in Sections 9.2 and onwards for troubleshooting.
Related
Protective function Description function
code
This function detects an abnormal state, displays the corresponding alarm
code, and causes the inverter to trip. The "heavy alarm" codes are
check-marked in the "Heavy alarm" object column in Table 9.1. For details
"Heavy alarm"
of each alarm code, see the corresponding item in the troubleshooting. H98
detection
The inverter can store and display the last ten alarm codes and the date on
which they occurred (when realtime clock function enabled), and detailed
information on each relevant part for the past four alarms.
This function detects abnormal states, and allows operation to continue
without tripping the inverter while displaying and outputting warnings. H181
"Light alarm"
It is possible to define which abnormal states should be categorized as a
H182
detection
"light alarm". See the "light alarm" codes in Table 9.1. H183
H184
See Section 9.3.2 for details on how to check and release light alarms.
When the output current exceeds the current limiter level (F44) during
acceleration/ deceleration or constant speed running, this function decreases
Stall prevention F44
the output frequency and controls increases in output current to avoid an

Chap. 9
overcurrent trip.
Before the inverter trips due to a heat sink overheat (OH1) or inverter
Overload prevention
overload (OLU), this function decreases the output frequency to reduce the H70
control
load.

TROUBLESHOOTING
Automatic If regenerative energy returned exceeds the inverter's braking capability, this
deceleration function automatically increases the deceleration time or controls the output H69
H76
(Anti-regenerative control) frequency to avoid an overvoltage trip.
Deceleration During deceleration, this function increases the motor energy loss and
characteristics decreases the regenerative energy returned to avoid an overvoltage trip
(Excessive regenerative (OV). H71
energy proof braking
capability)
This function detects a reference frequency loss (due to a broken wire, etc.),
Reference loss
continues the inverter operation at the previously specified frequency, and E65
detection
issues the "Command loss detected" signal REF OFF.
Before the inverter trips due to an abnormal ambient temperature or output
Automatic lowering of
current, this function automatically lowers the carrier frequency to mitigate H98
carrier frequency
inverter loss and avoid a trip.
Even when the inverter is in stopped state, this function feeds DC current
Dew condensation
across the motor at certain intervals to raise the motor temperature and J21
prevention
prevent dew condensation.
When the inverter output current reaches the specified level, this function E34
Motor overload early
issues the "Motor overload early warning" signal OL before the thermal
warning E35
overload protection function causes the inverter to trip for motor protection.
When the inverter has stopped because of a trip, this function allows the
H04
Auto-reset inverter to automatically reset alarms and restart itself. (The number of
retries and the latency between stop and reset can be specified.) H05

Upon receipt of the forced stop command STOP, this function interrupts the
Forced stop run and other commands currently applied in order to forcedly decelerate the H56
inverter to a stop.
This function protects the inverter from a surge voltage invaded between
Surge protection --
main circuit power lines and the ground.

9-1
9.2 Before Proceeding with Troubleshooting

If any of the protective functions has been activated, first remove the cause. Then, after checking that the
all run commands are set to OFF, release the alarm. If the alarm is released while any run commands are
set to ON, the inverter may supply the power to the motor, running the motor.
Injury may occur.
Even though the inverter has interrupted power to the motor, if the voltage is applied to the main circuit
input terminals L1/R, L2/S and L3/T, voltage may be output to inverter output terminals U, V, and W.
Turn OFF the power, and after at least ten minutes have elapsed, use a multimeter or similar instrument
to ensure that the DC link bus voltage between the terminals P (+) and N (-) has dropped to a safe level
(+25 VDC or below).
Electric shock may occur.

Follow the procedure below to solve problems.

(1) Is the inverter correctly wired?
Refer to Chapter 2, Section 2.10 "Connection Diagram".
(2) Is an alarm code displayed on the LCD monitor?
Go to Section 9.3.
Go to Section 9.4.1.
Go to Section 9.4.2.
Go to Section 9.5.

If any problems persist after the above recovery procedure, contact your Fuji Electric representative.

9-2
 9.3 If an Alarm Code Appears on the Monitor

9.3 If an Alarm Code Appears on the Monitor

9.3.1 Alarm Codes
Table 9.1 Abnormal States Detectable ("Heavy Alarm" and "Light Alarm" Objects)
"Heavy Retry "Light
Ref.
Code Name alarm" registration alarm" Remarks
page
objects objects objects
OC1, OC2, OC3 Instantaneous overcurrent -- 9-5
200 V class series of
22 kW or above
EF Earth fault -- -- 400 V class series of
9-5
45 kW or above
OV1, OV2, OV3 Overvoltage -- 9-6
LV Undervoltage -- 9-6
LiN Input phase loss -- -- 9-7
OPL Output phase loss -- -- 9-8
OH1 Heat sink overheat -- 9-8
OH2 External alarm 9-9
OH3 Inverter internal overheat 9-9
OH4 Motor protection (PTC thermistor) -- 9-9
200 V class series of
90 kW
FUS Fuse blown -- -- 9-10
400 V class series of
110 kW or above
200 V class series of
22 kW or above
PbF Charger circuit fault -- -- 9-10

Chap. 9
400 V class series of
45 kW or above
OL1 Overload of motors 1 9-11
OLU Inverter overload -- 9-11

TROUBLESHOOTING
Er1 Memory error -- -- 9-12
Er2 Keypad communications error -- -- 9-12
Er3 CPU error -- -- 9-13
Er4 Option communications error -- 9-13
Er5 Option error -- 9-13
Er6 Operation protection -- -- 9-13
Er7 Tuning error -- -- 9-14
RS-485 communications error (COM port
Er8 1)
-- 9-15
ErP RS-485 communications error (COM port
2)
ErF Data saving error during undervoltage -- -- 9-16
ErH Hardware error -- -- 9-16
CoF Power input disconnect detection -- 9-16
ECL Customizable logic error -- -- 9-17
ECF Enable circuit error -- -- 9-17
PID control 1, 2
PV1, PV2 -- 9-17
feedback error detection
External PID control 1, 2, 3
PVA, PVb, PVC -- 9-18
feedback error detection
Pdr Drought protection -- 9-18
roC Control of maximum starts per hour -- 9-19
PoL End of curve protection -- 9-19
rLo Anti jam -- -- 9-20
FoL Filter clogging error -- 9-20

9-3
 Table 9.1 Abnormal States Detectable ("Heavy Alarm" and "Light Alarm" Objects) (continued)
"Heavy Retry "Light
Ref.
Code Name alarm" registration alarm" Remarks
page
objects objects objects
LoK Password protection -- -- 9-21
Err Mock alarm -- -- 9-21
200 V class series
IP00: 55 kW or above
IP21: 22 kW or above
IP55: 5.5 kW or above
FAL DC fan locked -- -- --
400 V class series
P00: 110 kW or above
IP21: 45 kW or above
IP55: 11 kW or above
OL Motor overload early warning -- -- --
OH Heat sink overheat early warning -- -- --
LiF Lifetime alarm -- -- --
rEF Reference command loss detected -- -- --
UTL Low torque output -- -- --
PTC PTC thermistor activated -- -- --
Inverter life (Cumulative motor run
rTE -- -- --
time)
CnT Inverter life (Number of startups) -- -- --
PA1, PA2 PID control 1, 2 warning output -- -- --
External PID control 1, 2, 3 warning
PAA, PAb, PAC -- -- --
output
SLA Mutual operation slave inverter alarm -- -- --
Lob Low battery -- -- 9-21
dtL Data information loss -- -- 9-21
Fod Forced operation -- -- -- --

9-4
 9.3 If an Alarm Code Appears on the Monitor

[ 1 ] OCn Instantaneous overcurrent

Problem The inverter momentary output current exceeded the overcurrent level.
OC1 Overcurrent occurred during acceleration.
OC2 Overcurrent occurred during deceleration.
OC3 Overcurrent occurred during running at a constant speed.

Possible Causes What to Check and Suggested Measures

(1) The inverter output lines Disconnect the wiring from the inverter output terminals ([U], [V] and
were short-circuited. [W]) and measure the interphase resistance of the motor wiring. Check if
the resistance is too low.
Remove the short-circuited part (including replacement of the wires,
relay terminals and motor).
(2) Ground faults have occurred Disconnect the wiring from the output terminals ([U], [V] and [W]) and
at the inverter output lines. perform a Megger test.
Remove the grounded parts (including replacement of the wires,
relay terminals and motor).
(3) Overload. Measure the motor current with a measuring device to trace the current
trend. Then, use this data to judge if the trend is over the calculated load
value for your system design.
If the load is too heavy, reduce it or increase the inverter capacity.
Trace the current trend and check if there are any sudden changes in the
current.
If there are any sudden changes, make the load fluctuation smaller or
increase the inverter capacity.
Enable instantaneous overcurrent limiting (H12 = 1).

Chap. 9
(4) Excessive torque boost Check whether decreasing the torque boost (F09) decreases the output
specified. current but does not stall the motor.
(when F37 = 0, 1, 3, or 4) If no stall occurs, decrease the torque boost (F09).

TROUBLESHOOTING
(5) The acceleration/ Check that the motor generates enough torque required during
deceleration time was too acceleration/deceleration. That torque is calculated from the moment of
short. inertia for the load and the acceleration/deceleration time.
Increase the acceleration/deceleration time (F07, F08, E10 through
E15, and H56).
Enable the current limiter (F43) and torque limiter (F40, F41, E16,
and E17).
Increase the inverter capacity.
(6) Malfunction caused by noise. Check if noise control measures are appropriate (e.g., correct grounding
and routing of control and main circuit wires).
Implement noise control measures. For details, refer to Appendix A.
Enable the Auto-reset (H04).
Connect a surge absorber to magnetic contactor's coils or other
solenoids (if any) causing noise.

[ 2 ] EF Earth fault
Problem An earth fault current flowed from the output terminal of the inverter.
Possible Causes What to Check and Suggested Measures
(1) An earth fault occurred at the Disconnect the wiring from the output terminals ([U], [V], and [W])
inverter output terminal(s). and perform a Megger test.
Remove the earthed parts (including replacement of the wires,
relay terminals and motor).

9-5
[ 3 ] OVn Overvoltage
Problem The DC link bus voltage was over the detection level of overvoltage.
OV1 Overvoltage occurred during acceleration.
OV2 Overvoltage occurred during deceleration.
OV3 Overvoltage occurred during running at constant speed.

Possible Causes What to Check and Suggested Measures

(1) The power supply voltage Measure the input voltage.
exceeded the inverter's Decrease the voltage to within the specified range.
specification range.
(2) A surge current entered the In the same power line, if a phase-advancing capacitor is turned
input power supply. ON/OFF or a thyristor converter is activated, a surge (momentary large
increase in the voltage or current) may be caused in the input power.
Install an AC reactor.
(3) The deceleration time was too Recalculate the deceleration torque based on the moment of inertia for
short for the moment of inertia the load and the deceleration time.
for load. Increase the deceleration time (F08, E11, E13, E15, and H56).
Enable the automatic deceleration (anti-regenerative control) (H69),
or deceleration characteristics (H71).
Enable torque limiter (F40, F41, E16, E17, and H73).
Set the rated voltage (at base frequency) (F05) to "0" to improve the
braking capability.
(4) The acceleration time was too Check if the overvoltage alarm occurs after rapid acceleration.
short. Increase the acceleration time (F07, E10, E12, and E14).
Select the S-curve pattern (H07).
(5) Braking load was too heavy. Compare the braking torque of the load with that of the inverter.
Set the rated voltage (at base frequency) (F05) to "0" to improve the
braking capability.
(6) Malfunction caused by noise. Check if the DC link bus voltage was below the protective level when
the overvoltage alarm occurred.
Implement noise control measures. For details, refer to Appendix A.
Enable the auto-reset (H04).
Connect a surge absorber to magnetic contactor's coils or other
solenoids (if any) causing noise.
(7) Excessive high-frequency Prevent the inflow of high-frequency current.
current from outside
(Occurred during stoppage Apply control measures at the high-frequency current side.
after turning ON main power.) In some instances, this can be improved by removing the E1 and E2
screws. In this case, the EMC filter will no longer function, and the
inverter will no longer conform to EMC standards. Please contact
Fuji Electric if these screws are removed.

[ 4 ] LV Undervoltage
Problem DC link bus voltage has dropped below the undervoltage detection level.
Possible Causes What to Check and Suggested Measures
(1) A momentary power failure Release the alarm.
occurred. If you want to restart running the motor without treating this
condition as an alarm, set F14 to "3," "4," or "5," depending on the
load type.
(2) The power to the inverter was Check if the power to the inverter was switched back to ON while the
switched back to ON too soon control power was still alive. (Check whether the LEDs on the keypad
(when F14 = 1). light.)
Turn the power ON again after all LEDs on the keypad go off.
9-6
 9.3 If an Alarm Code Appears on the Monitor

Possible Causes What to Check and Suggested Measures

(3) The power supply voltage did Measure the input voltage.
not reach the inverter's
specification range. Increase the voltage to within the specified range.

(4) Peripheral equipment for the Measure the input voltage to find which peripheral equipment
power circuit malfunctioned, or malfunctioned or which connection is incorrect.
the connection was incorrect. Replace any faulty peripheral equipment, or correct any incorrect
connections.
(5) Any other loads connected to Measure the input voltage and check the voltage fluctuation.
the same power supply have Reconsider the power supply system configuration.
required a large starting
current, causing a temporary
voltage drop.
(6) Inverter's inrush current caused Check if the alarm occurs when a molded case circuit breaker (MCCB),
the power voltage drop because residual-current-operated protective device (RCD)/earth leakage circuit
the power supply transformer breaker (ELCB) (with overcurrent protection) or magnetic contactor
capacity was insufficient. (MC) is turned ON.
Reconsider the capacity of the power supply transformer.

[ 5 ] Lin Input phase loss

Problem Input phase loss occurred, or interphase voltage unbalance rate was large.
Possible Causes What to Check and Suggested Measures
(1) Breaks in wiring to the main Measure the input voltage.
power input terminals. Repair or replace the main circuit power input wires or input

Chap. 9
devices (MCCB, MC, etc.).
(2) The screws on the main power Check if the screws on the main power input terminals have become
input terminals are loosely loose.
tightened.

TROUBLESHOOTING
Tighten the terminal screws to the recommended torque.
(3) Interphase voltage unbalance Measure the input voltage.
between three phases was too Connect an AC reactor (ACR) to lower the voltage unbalance
large. between input phases.
Increase the inverter capacity.
(4) Overload cyclically occurred. Measure the ripple wave of the DC link bus voltage.
If the ripple is large, increase the inverter capacity.
(5) Single-phase voltage was input Check the inverter type.
to the three-phase input Apply three-phase power. The FRENIC-HVAC/AQUA of
inverter. three-phase input cannot be driven by single-phase power.

The input phase loss protection can be disabled with the function code H98
(Protection/Maintenance Function).

9-7
[ 6 ] OPL Output phase loss
Problem Output phase loss occurred.
Possible Causes What to Check and Suggested Measures
(1) Inverter output wires are Measure the output current.
broken. Replace the output wires.
(2) The motor winding is broken. Measure the output current.
Replace the motor.
(3) The terminal screws for inverter Check if any screws on the inverter output terminals have become
output were not tight enough. loose.
Tighten the terminal screws to the recommended torque.
(4) A single-phase motor has been Single-phase motors cannot be used. Note that the
connected. FRENIC-HVAC/AQUA only drives three-phase induction motors.

[ 7 ] OH1 Heat sink overheat

Problem Temperature around heat sink has risen abnormally.
Possible Causes What to Check and Suggested Measures
(1) Temperature around the inverter Measure the temperature around the inverter.
exceeded the inverter's Lower the temperature around the inverter (e.g., ventilate the panel
specification range. where the inverter is mounted).
(2) Ventilation path is blocked. Check if there is sufficient clearance around the inverter.
Change the mounting place to ensure the clearance.
Check if the heat sink is not clogged.
Clean the heat sink.
(3) Cooling fan's airflow volume Check the cumulative run time of the cooling fan. (See Chapter 5,
decreased due to the service life Section “5.6.4.4 Viewing Maintenance Information”.)
expired or failure. Replace the cooling fan.
Visually check whether the cooling fan rotates normally.
Replace the cooling fan.
(4) Overload. Measure the output current.
Reduce the load (e.g. Use the heat sink overheat early warning (E20
through E27) or the overload early warning (E34) and reduce the
load before the overload protection is activated.).
Decease the motor sound (carrier frequency) (F26).
Enable the overload prevention control (H70).

9-8
 9.3 If an Alarm Code Appears on the Monitor

[ 8 ] OH2 External alarm

Problem External alarm was inputted (THR).
(when the "Enable external alarm trip" THR has been assigned to any of digital input terminals)
Possible Causes What to Check and Suggested Measures
(1) An alarm function of external Check the operation of external equipment.
equipment was activated. Remove the cause of the alarm that occurred.
(2) Wrong connection or poor Check if the external alarm signal wiring is correctly connected to the
contact in external alarm signal terminal to which the "Enable external alarm trip" terminal command
wiring. THR has been assigned (Any of E01 through E07, E98, and E99 should
be set to "9.").
Connect the external alarm signal wire correctly.
(3) Incorrect setting of function Check whether the "Enable external alarm trip" terminal command
code data. THR has been assigned to an unavailable terminal (with E01 through
E07, E98, or E99).
Correct the assignment.
Check whether the normal/negative logic of the external signal matches
that of the THR command specified by any of E01 through E07, E98,
and E99.
Ensure the matching of the normal/negative logic.

[ 9 ] OH3 Inverter internal overheat

Problem Temperature inside the inverter has exceeded the allowable limit.

Chap. 9
Possible Causes What to Check and Suggested Measures

(1) The ambient temperature Measure the ambient temperature.

exceeded the inverter's Lower the temperature around the inverter (e.g., ventilate the panel
specification limit.

TROUBLESHOOTING
where the inverter is mounted).
(2) The airflow generated by the Visually check whether the internal fan is functioning normally.
internal fan has dropped because Replace the internal fan.
the fan lifetime has been reached
or because a fault has occurred.
(3) The power is turned ON too Reduce the number of times the power is turned ON/OFF (guide:
often 1/hour or less)

[ 10 ] OH4 Motor protection (PTC thermistor)

Problem Temperature of the motor has risen abnormally.
Possible Causes What to Check and Suggested Measures
(1) The temperature around the Measure the temperature around the motor.
motor exceeded the motor's Lower the temperature.
specification range.
(2) Cooling system for the motor Check if the cooling system of the motor is operating normally.
defective. Repair or replace the cooling system of the motor.
(3) Overload. Measure the output current.
Reduce the load (e.g. Use the heat sink overheat early warning
(E01 through E09) or the overload early warning (E34) and reduce
the load before the overload protection is activated.). (In winter,
the load tends to increase.)
Lower the temperature around the motor.

9-9
 Possible Causes What to Check and Suggested Measures
(4) The activation level (H27) of the Check the PTC thermistor specifications and recalculate the detection
PTC thermistor for motor voltage.
overheat protection was set Modify the data of function code H27.
inadequately.
(5) Settings for the PTC thermistor Check the setting of the thermistor mode selection (H26) and the slider
are improper. position of the terminal [C1] property switch SW5.
Change the H26 data in accordance with the thermistor used and
set the SW5 to the PTC position.
(6) Excessive torque boost Check whether decreasing the torque boost (F09) does not stall the
specified. (F09) motor.
If no stall occurs, decrease the F09 data.
(7) The V/f pattern did not match Check if the base frequency (F04) and the rated voltage at base
the motor. frequency (F05) match the values on the motor's nameplate.
Match the function code data with the values on the motor's
nameplate.
(8) Incorrect setting of function Although no PTC thermistor is used, the thermistor mode is enabled
code data. (H26).
Set the H26 data to "0" (Disable).

[ 11 ] FUS Fuse blown

Problem The fuse inside the inverter blew.
Possible Causes What to Check and Suggested Measures
(1) The fuse blew due to Check whether there has been any excess surge or noise coming from
short-circuiting inside the outside.
inverter. Take measures against surges and noise.
Have the inverter repaired.

[ 12 ] PbF Charger circuit fault

Problem The magnetic contactor for short-circuiting the charging resistor failed to work.
Possible Causes What to Check and Suggested Measures
(1) The control power was not Check that, in normal connection of the main circuit (not a connection
supplied to the magnetic via the DC link bus), the connector (CN R) on the power printed circuit
contactor intended for board (power PCB) is not inserted to NC .
short-circuiting the charging Insert the connector (CN R) to FAN .
resistor.
Check whether you quickly turned the circuit breaker ON and OFF to
confirm safety after cabling/wiring.
Wait until the DC link bus voltage has dropped to a sufficiently
low level and then release the current alarm. After that, turn ON
the power again. (Do not turn the circuit breaker ON and OFF
quickly.)
(Turning ON the circuit breaker supplies power to the control
circuit to the operation level (lighting the LEDs on the keypad) in
a short period. Immediately turning it OFF even retains the control
circuit power for a time, while it shuts down the power to the
magnetic contactor intended for short-circuiting the charging
resistor since the contactor is directly powered from the main
power.
Under such conditions, the control circuit can issue a turn-on
command to the magnetic contactor, but the contactor not powered
can produce nothing. This state is regarded as abnormal, causing
an alarm.)

9-10
 9.3 If an Alarm Code Appears on the Monitor

[ 13 ] OL1 Overload of motor 1

Problem Electronic thermal protection for motor activated.
Possible Causes What to Check and Suggested Measures
(1) The electronic thermal Check the motor characteristics.
characteristics do not match the Reconsider the data of function codes (P99, F10 and F12).
motor overload characteristics. Use an external thermal relay.
(2) Activation level for the Check the continuous allowable current of the motor.
electronic thermal protection Reconsider and change the data of function code F11.
was inadequate.
(3) The specified acceleration/ Recalculate the acceleration/deceleration torque and time needed for
deceleration time was too short. the load, based on the moment of inertia for the load and the
acceleration/deceleration time.
Increase the acceleration/ deceleration time (F07, F08, E10
through E15, and H56).
(4) Overload. Measure the output current.
Reduce the load (e.g. Use the overload early warning (E34) and
reduce the load before the overload protection is activated.). (In
winter, the load tends to increase.)
(5) Excessive torque boost specified Check whether decreasing the torque boost (F09) does not stall the
(F09) motor.
If no stall occurs, decrease the F09 data.

[ 14 ] OLU Inverter overload

Problem Temperature inside inverter has risen abnormally.

Chap. 9
Possible Causes What to Check and Suggested Measures
(1) Temperature around the inverter Measure the temperature around the inverter.
exceeded the inverter's

TROUBLESHOOTING
Lower the temperature (e.g., ventilate the panel where the inverter
specification range. is mounted).
(2) Excessive torque boost specified Check whether decreasing the torque boost (F09) does not stall the
(F09) motor.
If no stall occurs, decrease the F09 data.
(3) The specified acceleration/ Recalculate the acceleration/deceleration torque and time needed for
deceleration time was too short. the load, based on the moment of inertia for the load and the
acceleration/deceleration time.
Increase the acceleration/deceleration time (F07, F08, E10
through E15, and H56).
(4) Overload. Measure the output current.
Reduce the load (e.g., Use the overload early warning (E34) and
reduce the load before the overload protection is activated.). (In
winter, the load tends to increase.).
Decrease the motor sound (Carrier frequency) (F26).
If the carrier frequency is high, output must be reduced. For
details, refer to “2.6 Derating of Rated Output Current.”
Enable overload prevention control (H70).
(5) Ventilation paths are blocked. Check if there is sufficient clearance around the inverter.
Change the mounting place to ensure the clearance.
Check if the heat sink is not clogged.
Clean the heat sink.

9-11
 Possible Causes What to Check and Suggested Measures
(6) Cooling fan's airflow volume Check the cumulative run time of the cooling fan. (See Chapter 5,
decreased due to the service life Section “5.6.4.4 Viewing Maintenance Information”.)
expired or failure.
Replace the cooling fan.
Visually check that the cooling fan rotates normally.
Replace the cooling fan.
(7) The wires to the motor are too Measure the leakage current.
long, causing a large leakage Insert an output circuit filter (OFL).
current from them.

[ 15 ] Er1 Memory error

Problem Error occurred in writing the data to the memory in the inverter.
Possible Causes What to Check and Suggested Measures
(1) When writing data (especially Initialize the function code data with H03 (= 1). After initialization,
initializing or copying data), the check if pressing the key releases the alarm.
inverter was shut down so that the
voltage to the control PCB has Revert the initialized function code data to their previous
dropped. settings, then restart the operation.

(2) Inverter affected by strong Check if appropriate noise control measures have been implemented
electrical noise when writing data (e.g., correct grounding and routing of control and main circuit
(especially initializing or copying wires). Also, perform the same check as described in (1) above.
data). Implement noise control measures. Revert the initialized function
code data to their previous settings, then restart the operation.
(3) The control PCB failed. Initialize the function code data by setting H03 to "1," then reset the
alarm by pressing the key and check that the alarm goes on.
The control PCB (on which the CPU is mounted) is defective.
Contact your Fuji Electric representative.

[ 16 ] Er2 Keypad communications error

Problem A communications error occurred between the standard keypad or the multi-function keypad and
the inverter.
Possible Causes What to Check and Suggested Measures
(1) Broken communications cable or Check continuity of the cable, contacts and connections.
poor contact. Re-insert the connector firmly.
Replace the cable.
(2) Connecting many control wires Check the mounting condition of the front cover.
hinders the front cover from Use wires of the recommended size (0.75 mm2) for wiring.
being mounted, lifting the
keypad. Change the wiring layout inside the unit so that the front cover
can be mounted firmly.
(3) Inverter affected by strong Check if appropriate noise control measures have been implemented
electrical noise. (e.g., correct grounding and routing of communication cables and
main circuit wires).
Implement noise control measures. For details, refer to Appendix
A.
(4) A keypad failure occurred. Replace the keypad with another one and check whether a keypad
communications error (Er2) occurs.
Replace the keypad.

9-12
 9.3 If an Alarm Code Appears on the Monitor

[ 17 ] Er3 CPU error

Problem A CPU error (e.g. erratic CPU operation) occurred.
Possible Causes What to Check and Suggested Measures
(1) Inverter affected by strong Check if appropriate noise control measures have been implemented
electrical noise. (e.g. correct grounding and routing of signal wires, communications
cables, and main circuit wires).
Implement noise control measures.

[ 18 ] Er4 Option communications error

Problem A communications error occurred between the option card and the inverter.
Possible Causes What to Check and Suggested Measures
(1) There was a problem with the Check whether the connector on the option card is properly engaged
connection between the option with that of the inverter.
card and the inverter. Reload the option card into the inverter.
(2) Strong electrical noise. Check whether appropriate noise control measures have been
implemented (e.g. correct grounding and routing of signal wires,
communications cables, and main circuit wires).
Implement noise control measures.

[ 19 ] Er5 Option error

An error detected by the option card. Refer to the instruction manual of the option card for details.

Chap. 9
[ 20 ] Er6 Operation protection
Problem An incorrect operation was attempted.
Possible Causes What to Check and Suggested Measures

TROUBLESHOOTING
(1) The key was pressed when Check that the key was pressed when a run command had been
H96 = 1 or 3. entered from the input terminal or through the communications port.
If this was not intended, check the setting of H96.
(2) The start check function was Check that any of the following operations has been performed with a
activated when H96 = 2 or 3. run command being entered.
- Turning the power ON
- Releasing the alarm
- Switching the enable communications link LE operation
Review the running sequence to avoid input of a Run command
when this error occurs.
If this was not intended, check the setting of H96.
(Turn the run command OFF before releasing the alarm.)
(3) The forced stop digital input Check that turning the STOP OFF decelerated the inverter to stop.
STOP was turned OFF. If this was not intended, check the settings of E01 through E07 for
terminals [X1] through [X7].

9-13
[ 21 ] Er7 Tuning error
Problem Auto-tuning failed.
Possible Causes What to Check and Suggested Measures
(1) A phase was missing (There was a Properly connect the motor to the inverter.
phase loss) in the connection
between the inverter and the
motor.
(2) V/f or the rated current of the Check whether the data of function codes (F04, F05, H50 through
motor was not properly set. H53, P02, and P03) matches the motor specifications.
(3) The wiring length between the Check whether the wiring length between the inverter and the motor
inverter and the motor was too exceeds 50 m.
long. (Inverters with a small capacity are greatly affected by the wiring
length.)
Review, and if necessary, change the layout of the inverter and the
motor to shorten the connection wire. Alternatively, minimize the
wiring length without changing the layout.
Disable both auto-tuning and auto-torque boost (set data of F37 to
"1").
(4) The rated capacity of the motor Check whether the rated capacity of the motor is three or more ranks
was significantly different from lower, or two or more ranks higher than that of the inverter.
that of the inverter. Replace the inverter with one with an appropriate capacity.
Manually specify the values for the motor parameters P06, P07,
and P08.
Disable both auto-tuning and auto-torque boost (set data of F37 to
"1").
(5) The motor was a special type such Disable both auto-tuning and auto-torque boost (set data of F37 to
as a high-speed motor. "1").
(6) A tuning operation involving Specify the tuning that does not involve the motor rotation (P04 =
motor rotation (P04 = 2 or 3) was 1).
attempted while the brake was Release the brake before tuning that involves the motor rotation
applied to the motor. (P04 = 2 or 3).

For details of tuning errors, refer to Chapter 5, Section 5.7.9 "Function code basic settings and tuning <
2 >, Tuning errors."
Preparation before running the motor for a test – Setting function code data."

9-14
 9.3 If an Alarm Code Appears on the Monitor

[ 22 ] Er8 RS-485 communications error (COM port 1)

ErP RS-485 communications error (COM port 2)
Problem A communications error occurred during RS-485 communications.
Possible Causes What to Check and Suggested Measures
(1) Communications conditions of Compare the settings of the y codes (y01 to y10, y11 to y20) with
the inverter do not match that of those of the host equipment.
the host equipment. Correct any settings that differ.
(2) Even though no-response error Check the host equipment.
detection time (y08, y18) has Change the settings of host equipment software or disable the
been set, communications is not no-response error detection (y08, y18 = 0).
performed within the specified
cycle.
(3) The host equipment did not Check the host equipment (e.g., PLCs and personal computers).
operate due to defective software, Remove the cause of the equipment error.
settings, or defective hardware.
(4) The RS-485 converter did not Check the RS-485 converter (e.g., check for poor contact).
operate due to incorrect Change the various RS-485 converter settings, reconnect the
connections and settings, or wires, or replace hardware with recommended devices as
defective hardware. appropriate.
(5) Broken communications cable or Check the continuity of the cables, contacts and connections.
poor contact. Replace the cable.
(6) Inverter affected by strong Check if appropriate noise control measures have been implemented
electrical noise. (e.g., correct grounding and routing of communications cables and
main circuit wires).

Chap. 9
Implement noise control measures.
Implement noise reduction measures on the host side.
Replace the RS-485 converter with a recommended insulated

TROUBLESHOOTING
one.
(7) Terminating resistor not properly Check that the inverter serves as a terminating device in the network.
configured. Configure the terminating resistor switch(es) (SW2/SW3) for
RS-485 communication correctly. (That is, turn the switch(es) to
ON.)

9-15
[ 23 ] ErF Data saving error during undervoltage
Problem The inverter failed to save data such as the frequency commands and PID commands (which are
specified through the keypad), or the output frequencies modified by the UP/DOWN terminal
commands when the power was turned OFF.
Possible Causes What to Check and Suggested Measures
(1) During data saving performed Check how long it takes for the DC link bus voltage to drop to the
when the power was turned OFF, preset voltage when the power is turned OFF.
the voltage fed to the control PCB Remove whatever is causing the rapid discharge of the DC link
dropped in an abnormally short bus voltage. After pressing the key and releasing the alarm,
period due to the rapid discharge return the data of the relevant function codes (such as the
of the DC link bus. frequency commands and PID commands (specified through the
keypad) or the output frequencies modified by the UP/DOWN
terminal commands) back to the original values and then restart
the operation.
(2) Inverter operation affected by Check if appropriate noise control measures have been implemented
strong electrical noise when the (e.g., correct grounding and routing of control and main circuit
power was turned OFF. wires).
Implement noise control measures. After pressing the key
and releasing the alarm, return the data of the relevant function
codes (such as the frequency commands and PID commands
(specified through the keypad) or the output frequencies
modified by the UP/DOWN terminal commands) back to the
original values and then restart the operation.
(3) The control circuit failed. Check if ErF occurs each time the power is turned ON.
The control PCB (on which the CPU is mounted) is defective.
Contact your Fuji Electric representative.

[ 24 ] ErH Hardware error

Problem The LSI on the power printed circuit board malfunctions.
Possible Causes What to Check and Suggested Measures

(1) The inverter capacity setting on It is necessary to set the inverter capacity correctly.
the control printed circuit board is Contact your Fuji Electric representative.
wrong.
(2) Data stored in the power printed It is necessary to replace the power printed circuit board.
circuit board memory is corrupted. Contact your Fuji Electric representative.
(3) The control printed circuit board is It is necessary to replace the power or control printed circuit board.
misconnected to the power printed Contact your Fuji Electric representative.
circuit board.

[ 25 ] CoF Power input disconnect detection

Problem Power input disconnect is detected.

Possible Causes What to Check and Suggested Measures

(1) The current signal input to [C1] Check the main inverter unit connection and wiring and transmission-side
has fallen to 2 mA or less. equipment.
Review function code (H91) data.

9-16
 9.3 If an Alarm Code Appears on the Monitor

[ 26 ] ECL Customizable logic error

Problem An ECL occurred due to a customizable logic setting error.
Possible Causes What to Check and Suggested Measures
(1) The customizable logic Check whether the customizable logic operation selection (function
operation selection setting was code U00) was changed during operation.
changed during operation. Do avoid potential hazards, do not change the customizable logic
operation selection during operation.

[ 27 ] ECF Enable circuit error

Problem A circuit error was detected when diagnosing the enable circuit status.
Possible Causes What to Check and Suggested Measures
(1) Interface board contact defect Check whether the interface board is securely attached to the unit.
The alarm will be cleared by turning ON the power again.
(2) Enable circuit logic error Check whether outputs from safety switches and so on are input to both
terminals EN1 and EN2 with the same logic (High/High or Low/Low).
The alarm will be cleared by turning ON the power again.
(3) An enable circuit (safety stop If unable to clear the error with the above procedures, the inverter
circuit) fault (single fault) was condition is abnormal.
detected. Contact Fuji Electric.

[ 28 ] PVn PID feedback wire break

Problem: The PID feedback wire is broken.

Chap. 9
PV1 PID control 1 feedback error
PV2 PID control 2 feedback error

TROUBLESHOOTING
Possible Causes What to Check and Suggested Measures
(1) The PID feedback signal wire is Check whether the PID feedback signal wires are connected
broken. correctly.
Check whether the PID feedback signal wires are connected
correctly. Or, tighten up the related terminal screws.
Check whether any contact part bites the wire sheath.
(2) PID feedback related circuit Check if appropriate noise control measures have been implemented
affected by strong electrical noise. (e.g., correct grounding and routing of signal wires, communication
cables, and main circuit wires).
Implement noise control measures.
Separate the signal wires from the main power wires as far as
possible.
(3) The function code setting is not The PID control feedback error upper limit (J129, J229) settings are
appropriate. too high.
Review the set feedback value.
The PID control feedback error lower limit (J130, J230) settings are
too low.
Review the set feedback value.

9-17
[ 29 ] PVn External PID feedback wire break
Problem: The PID feedback wire is broken.
PVA External PID control 1 feedback error
PVB External PID control 2 feedback error
PVC External PID control 3 feedback error
Possible Causes What to Check and Suggested Measures
(1) The PID feedback signal wire is Check whether the PID feedback signal wires are connected
broken. correctly.
Check whether the PID feedback signal wires are connected
correctly. Or, tighten up the related terminal screws.
Check whether any contact part bites the wire sheath.
(2) PID feedback related circuit Check if appropriate noise control measures have been implemented
affected by strong electrical noise. (e.g., correct grounding and routing of signal wires, communication
cables, and main circuit wires).
Implement noise control measures.
Separate the signal wires from the main power wires as far as
possible.
(3) The function code setting is not The external PID control feedback error upper limit (J529, J629,
appropriate. J679) settings are too high.
Review the set feedback value.
The external PID control feedback error lower limit (J530, J630,
J680) settings are too low.
Review the set feedback value.

[ 30 ] Pdr Dry pump protection

Problem Drought conditions were detected during PID control.
Possible Causes What to Check and Suggested Measures
(1) The water level in the water tank Check whether the water level in the water tank is sufficient.
has dropped to the drought Check whether the correct amount of water is being supplied to the
position. water tank.
Check whether the motor-operated value is closed.
(2) Water is leaking from the pipes Check whether water is leaking from the pump system or from around
or pump system. the pipes.
Check whether water is leaking from the pump itself.
Check for cracks in the pipes and so on, and check whether water is
leaking from the connections between pipes. Increase the
tightening at the pipe connections.
(3) The function code setting is not Check whether the drought protection (detection current) (J177, J277)
appropriate. setting is too high.
Review the set current value.
Check whether the drought protection (deviation) (J178, J278) setting is
too small.
Review the set amount of deviation.

9-18
 9.3 If an Alarm Code Appears on the Monitor

Possible Causes What to Check and Suggested Measures

(4) The function code setting for the A flow sensor has not been assigned to digital input or analog input.
flow sensor is not appropriate. If inputting a flow sensor signal by digital input, assign a “flow
(This applies only when drought sensor” to E01 through E07, E98, and E99.
protection (flow sensor) (J179, If inputting a flow sensor signal by analog input, assign a “flow
J279) is set to “1: Operate”.) sensor” to E61 through E63.
If inputting a flow sensor signal by digital input, check whether the FS
logic and external signal logic (positive and negative) set at E01
through E07, E98, and E99 matches.
Set the logic correctly.
If inputting a flow sensor signal by analog input, the flow sensor OFF
level (J165) is too high.
Review the set OFF level setting.

(5) The flow sensor signal wiring is Check whether the flow sensor signal wire is connected properly.
damaged. Check whether the flow sensor signal wire is connected properly.
Or alternatively, tighten the screws.
Check whether the connection coating is caught.

[ 31 ] roC Control of maximum starts per hour

Problem A PID control insufficient water stoppage occurred frequently.
Possible Causes What to Check and Suggested Measures
(1) PID feedback signal wire contact Check whether the PID feedback signal wire is connected properly.

Chap. 9
defect Check whether the PID feedback signal wire is connected properly.
Or alternatively, tighten the screws.
Check whether the connection coating is caught.

TROUBLESHOOTING
(2) An accumulator (hydraulic Check the accumulator parts.
regeneration) fault occurred due Replace the accumulator.
to such reasons as the lifetime
being reached.

[ 32 ] PoL End of curve protection

Problem A large water quantity condition was detected during PID control.
Possible Causes What to Check and Suggested Measures
(1) The PID feedback signal wiring Check whether the PID feedback signal wire is connected properly.
is damaged. Check whether the PID feedback signal wire is connected properly.
Or alternatively, tighten the screws.
Check whether the connection coating is caught.
(2) There is insufficient pump Check whether the required amount of supply water is being supplied
capacity or there are not enough properly.
pumps. Increase the number of pumps.
Increase the pump capacity.
(3) The function code setting is not Check whether the large water quantity protection (detection current)
appropriate. (J183) setting is too low.
Review the set current value.
Check whether the large water quantity protection (deviation) (J184)
setting is too small.
Review the set amount of deviation.

9-19
 Possible Causes What to Check and Suggested Measures
(4) The function code setting for If inputting a flow sensor signal by digital input, check whether the FS
the flow sensor is not logic and external signal logic (positive and negative) set at E01
appropriate. through E07, E98, and E99 matches.
(This applies only when drought Set the logic correctly.
protection (flow sensor) (J179, If inputting a flow sensor signal by analog input, the flow sensor ON
J279) is set to “1: Operate”.) level (J165) is too low.
Review the set ON level setting.

[ 33 ] rLo Anti jam

Problem Impurities became trapped in the pump impeller, and an overcurrent was detected.
Possible Causes What to Check and Suggested Measures
(1) Impurities are trapped in the Check for any impurities in the suction side water tank or well.
pump impeller. Check for any impurities inside the pump.
Eliminate any impurities from the water tank or well as best as
possible.
(2) A pump fault occurred due to Check the pump parts.
such reasons as the lifetime Check whether an abnormal noise is being emitted by the pump.
being reached.
Check whether the pump bearings are overheating.

[ 34 ] FoL Filter clogging error

Problem An overload condition was detected during PID control.

Possible Causes What to Check and Suggested Measures

(1) The filter of the fan being driven Check whether the fan filter is clogged with dust.
by the inverter is clogged with Check whether the filter is clogged with dust.
dust.
Clean or replace the filter.
(2) A fault occurred in the fan being Check the fan parts.
driven by the inverter due to the Check whether an abnormal noise is being emitted by the fan.
fan's service life expired, etc.
Check whether the fan bearings are overheating.

(3) The function code setting is not Check whether the filter clogging (load resistance current) (J190)
appropriate. setting is too low.
Check the set current value.
Check whether the filter clogging (load resistance PV signal) (J191)
setting is too low.
Check the set feedback value.

9-20
 9.3 If an Alarm Code Appears on the Monitor

[ 35 ] LoK Password protection (inverter lock)

Problem An incorrect user password was entered more than the specified number of times.
Possible Causes What to Check and Suggested Measures
(1) User password 1 or 2 was Delete the password setting.
entered incorrectly more than the Delete the password with the all clear command (PRG >5 > 2 >10).
specified number of times. When doing so, all inverter settings will also be initialized
simultaneously.
Reset the password.
To clear the Lok alarm while retaining the inverter settings, notify
Fuji Electric and append the clear application number (PRG > 5 >
8). We will ensure that no illegal operations have been performed,
and then issue an alarm clear code.

[ 36 ] Err Mock alarm

Problem The LCD displays the alarm err.
Possible Causes What to Check and Suggested Measures
(1) The + keys were held To escape from this alarm state, press the key.
down for more than 5 seconds.
(2) H45 was set to “1”. Press the key to reset

[ 37 ] Lob Low battery

Chap. 9
Problem The voltage in the battery used to protect date information is low.
Possible Causes What to Check and Suggested Measures

TROUBLESHOOTING
(1) Battery connector contact defect Check whether the battery is securely attached to the connector on the
unit board.
If normal battery voltage is detected, the cause of the problem will
be cleared, and resetting will be possible.
(2) Battery degradation, battery Check whether the battery is degraded.
defect Replace the battery with a new one.

[ 38 ] dtL Date information loss

Problem Date information set in the inverter was lost.
Possible Causes What to Check and Suggested Measures
(1) It was not possible to protect the Check whether the date information protection battery is properly
date information when the connected.
inverter power was turned OFF. Check the battery connection, and then reset the date.
(2) The date information is The clock function in this product is programmed to run until 23:59:59
abnormal. on December 31, 2099. The date count will be stopped if this date is
exceeded.
Set the correct date again.

To stop using the clock function (realtime clock), perform “Realtime clock initialization
(H03=10)”.

9-21
9.3.2 If the "Light Alarm" Indication Appears
When an error is detected and the error is determined to be a light
alarm, operation can be continued without tripping the inverter
while outputting a warning (display and general purpose output
terminal).
If a light alarm occurs, the WARN. LED starts flashing, and the
light alarm factor is displayed on the screen.

Fig. 9.1 Light alarm display example

If a light alarm occurs, a light alarm “L-ALM” is output to the multi-purpose output terminal (It is
necessary to assign a light alarm “L-ALM” (data = 98) to function codes E20 through E24, and E27.)
Light alarm operations can be selected with function codes H181 through H182. The available "light
alarm" codes are check-marked in the "Light alarm" object column in Table 9.1.
To display the "light alarm" factor and escape from the light alarm state, follow the instructions below.

Checking the light alarm content.

1) Press the key to enter Programming mode.
2) Select program mode (PRG) > 4(Alarm Info) > 2(Warning History) to check the light alarm
content. Light alarm codes are displayed in order of new alarms first. Refer to Table 9.1 for details
on the codes.

Releasing the light alarm

1) Eliminate the cause of the light alarm in accordance with the troubleshooting procedure
applicable to the light alarm content (code) checked in the maintenance information. Refer to the
“Ref. page” in Table 9.1 for information on troubleshooting and explanations.

2) After confirming the light alarm, clear the alarm display. To return to the normal state, either
press the key in the operating mode status similar to the same procedure used to release the
alarm, enter multi-purpose input terminal alarm reset command RST, or enter the alarm reset
command by communication.
If the light alarm factor is successfully eliminated, the WARN. LED turns OFF, the light alarm
code displayed at the screen changes to the normal display, and multi-purpose output L-ALM
also turns off.
If unable to successfully eliminate the light alarm factor (e.g., when a DC fan lock is detected),
the WARN. LED turns ON, and the light alarm code displayed on the screen and multi-purpose
output L-ALM remain ON (factor elimination reserved). When the light alarm factor is later
eliminated, the WARN. LED turns OFF automatically, the light alarm code displayed on the
screen changes to the normal display, and multi-purpose output L-ALM also turns OFF.

9-22
 9.3 If an Alarm Code Appears on the Monitor

Light alarm release operation and LCD display

1) If releasing the light alarm after the factor has been eliminated

Light alarm (no factor) Released (normal display)

2) If the factor is eliminated after first releasing the light alarm

Chap. 9
TROUBLESHOOTING
Light alarm (factor exists)Light alarm release reservation (factor exists) Released (normal
display)

9-23
9.4 Nothing appears on the monitor
9.4.1 Abnormal motor operation
[ 1 ] The motor does not rotate.
Possible Causes What to Check and Suggested Measures
(1) No power supplied to the Check the input voltage and interphase voltage unbalance.
inverter. Turn ON a molded case circuit breaker (MCCB), a residual-current-
operated protective device (RCD)/earth leakage circuit breaker
(ELCB) (with overcurrent protection) or a magnetic contactor (MC).
Check for voltage drop, phase loss, poor connections, or poor
contacts, and fix them if necessary.
If only the auxiliary control power input is supplied, also supply the
main power to the inverter.
(2) No forward/reverse operation Check the input status of the forward/reverse command with Menu "I/O
command was inputted, or Checking" using the keypad.
both the commands were Input a run command.
inputted simultaneously
(external signal operation). Set either the forward or reverse operation command to off if both
commands are being inputted.
Correct the run command source. (Set F02 data to "1.")
Correct the assignment of commands FWD and REV with function
codes E98 and E99.
Connect the external circuit wires to control circuit terminals [FWD]
and [REV] correctly.
Make sure that the sink/source slide switch (SW1) on the control
printed circuit board (control PCB) is properly configured.
(3) No indication of rotation Check the input status of the forward/reverse rotation direction command
direction (keypad operation). with Menu "I/O Checking" using the keypad.
Input the rotation direction (F02 = 0), or select the keypad operation
with which the rotation direction is fixed (F02 = 2 or 3).
(4) The inverter could not accept Check which operation mode the inverter is in, using the keypad.
any run commands from the Shift the operation mode to Running mode and enter a run command.
keypad since it was in
Programming mode.
(5) A run command with higher Referring to the block diagram of the frequency command block (refer to
priority than the one attempted Chapter 7), check the higher priority run command with Menu "Data
was active, and the run Checking" and Menu "I/O Checking" using the keypad.
command was stopped. Correct any incorrect function code data settings (in H30, y98, etc.)
or cancel the higher priority run command.
(6) No analog frequency Check whether the analog frequency command (reference frequency) is
command input. correctly inputted, using Menu #4 "I/O Checking" on the keypad.
Connect the external circuit wires to terminals [13], [12], [11], [C1],
and [V2] correctly.
When the terminal [C1] is used, check the slider position of the
terminal [C1] property switch (SW5) and the setting of the thermistor
mode selection (H26).

9-24
 9.4 Nothing appears on the monitor

Possible Causes What to Check and Suggested Measures

(7) The reference frequency was Check that a reference frequency has been entered correctly, using Menu
below the starting or stop "I/O Checking" on the keypad.
frequency. Set the reference frequency at the same or higher than that of the
starting and stop frequencies (F23 and F25).
Reconsider the starting and stop frequencies (F23 and F25), and if
necessary, change them to the lower values.
Inspect the external frequency command potentiometers, signal
converters, switches, and relay contacts. Replace any ones that are
faulty.
Connect the external circuit wires to terminals [13], [12], [11], [C1],
and [V2] correctly.
(8) A frequency command with Check the higher priority run command with Menu "Data Checking" and
higher priority than the one Menu "I/O Checking" using the keypad, referring to the block diagram of
attempted was active. the frequency command block (refer to Chapter 7).
Correct any incorrect function code data (e.g. cancel the higher
priority run command).
(9) The upper and lower Check the data of function codes F15 (Frequency limiter (High)) and F16
frequencies for the frequency (Frequency limiter (Low)).
limiters were set incorrectly. Change the settings of F15 and F16 to the correct ones.
(10) The coast-to-stop command Check the data of function codes E01 through E07, E98, and E99 and the
was effective. input signal status, using Menu "I/O Checking" on the keypad.
Release the coast-to-stop command setting.
(11) Broken wires, incorrect Check the wiring (Measure the output current).

Chap. 9
connection or poor contact Repair the wires to the motor, or replace them.
with the motor.
(12) Overload Measure the output current.
Reduce the load (In winter, the load tends to increase.)

TROUBLESHOOTING
Check whether any mechanical brake is activated.
Release the mechanical brake, if any.
(13) Torque generated by the motor Check that the motor starts running if the value of torque boost (F09) is
was insufficient. increased.
Increase the value of torque boost (F09) and try to run the motor.
Check the data of function codes F04, F05, H50, H51, H52 and H53.
Change the V/f pattern to match the motor's characteristics.
Check that the motor switching signal (motor selection) is correct and the
data of function codes matches each motor.
Correct the motor switching signal.
Modify the function code data to match the connected motor.
Check whether the reference frequency is below the slip-compensated
frequency of the motor.
Change the reference frequency so that it becomes higher than the
slip-compensated frequency of the motor.

9-25
[ 2 ] The motor rotates, but the speed does not increase.
Possible Causes What to Check and Suggested Measures
(1) The maximum frequency Check the data of function code F03 (Maximum frequency).
currently specified was too Correct the F03 data.
low.
(2) The data of frequency limiter Check the data of function code F15 (Frequency limiter (High)).
(High) currently specified was Correct the F15 data.
too low.
(3) The reference frequency Check that the reference frequency has been entered correctly, using
currently specified was too Menu #4 "I/O Checking" on the keypad.
low. Increase the reference frequency.
Inspect the external frequency command potentiometers, signal
converters, switches, and relay contacts. Replace any ones that are
faulty.
Connect the external circuit wires to terminals [13], [12], [11], [C1],
and [V2] correctly.
(4) A frequency command (e.g., Check the data of the relevant function codes and what frequency
multi-frequency or via commands are being received, through Menu "Data Setting," Menu
communications) with higher "Data Checking" and Menu "I/O Checking," on the keypad by referring
priority than the one to the block diagram of the frequency command (refer to Chapter 7).
attempted was active and its Correct any incorrect data of function codes (e.g. cancel the higher
reference frequency was too priority frequency command).
low.
(5) The acceleration time was too Check the data of function codes F07, E10, E12, and E14 (Acceleration
long or too short. time).
Change the acceleration time to match the load.
(6) Overload. Measure the output current.
Reduce the load.
Check whether any mechanical brake is activated.
Release the mechanical brake.
(7) Function code settings do not If auto-torque boost or auto-energy saving operation is specified, check
agree with the motor whether the data of P02, P03, P06, P07, and P08 agree with the
characteristics. parameters of the motor.
Perform auto-tuning of the inverter for the motor to be used.
(8) The output frequency does not Make sure that F43 (Current limiter (Mode selection)) is set to "2" and
increase due to the current check the data of F44 (Current limiter (Level)).
limiter operation. Correct the F44 data. Or, if the current limiter operation is not
needed, set F43 to "0" (disabled).
Decrease the value of torque boost (F09), then run the motor again and
check if the speed increases.
Adjust the value of the torque boost (F09).
Check the data of function codes F04, F05, H50, H51, H52 and H53 to
ensure that the V/f pattern setting is right.
Match the V/f pattern setting with the motor ratings.
(9) The output frequency does not Check whether data of torque limiter related function codes (F40, F41,
increase due to the torque E16 and E17) is correctly configured and the "Select torque limiter level"
limiter operation. terminal command TL2/TL1 is correct.
Correct data of F40, F41, E16 and E17 or reset them to the factory
defaults (disable).
Set the TL2/TL1 correctly.
(10) Bias and gain incorrectly Check the data of function codes F18, C50, C32, C34, C37, C39, C42,
specified. and C44.
Readjust the bias and gain to appropriate values.

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 9.4 Nothing appears on the monitor

[ 3 ] The motor runs in the opposite direction to the command.

Possible Causes What to Check and Suggested Measures
(1) Wiring to the motor is Check the wiring to the motor.
incorrect. Connect terminals U, V, and W of the inverter to the U, V, and W
terminals of the motor, respectively.
(2) Incorrect connection and Check the data of function codes E98 and E99 and the connection to
settings for run commands and terminals [FWD] and [REV].
rotation direction commands Correct the data of the function codes and the connection.
FWD and REV.
(3) A run command (with fixed Check the data of function code F02 (Run command).
rotational direction) from the Change the data of function code F02 to "2: / keys on keypad
keypad is active, but the
rotational direction setting is (forward)" or "3: / keys on keypad (reverse)."
incorrect.
(4) The rotation direction The rotation direction of IEC-compliant motors is opposite to that of
specification of the motor is incompliant motors.
opposite to that of the inverter. Switch the FWD/REV signal setting.

[ 4 ] Speed fluctuation or current oscillation (e.g., hunting) occurs during

running at constant speed.
Possible Causes What to Check and Suggested Measures
(1) The frequency command Check the signals for the frequency command with Menu #4 "I/O
fluctuates. Checking" using the keypad.
Increase the filter constants (C33, C38, and C43) for the frequency
command.

Chap. 9
(2) An external frequency Check that there is no noise in the control signal wires from external
command potentiometer is sources.
used for frequency setting. Isolate the control signal wires from the main circuit wires as far as
possible.

TROUBLESHOOTING
Use shielded or twisted wires for control signals.
Check whether the external frequency command potentiometer is
malfunctioning due to noise from the inverter.
Connect a capacitor to the output terminal of the potentiometer or
set a ferrite core on the signal wire. (Refer to Chapter 2.)
(3) Frequency switching or Check whether the relay signal for switching the frequency command is
multi-frequency command was chattering.
enabled. If the relay contact is defective, replace the relay.
(4) The wiring length between the Check whether auto-torque boost, auto-energy saving operation, or
inverter and the motor is too dynamic torque vector control is enabled.
long. Perform auto-tuning of the inverter for every motor to be used.
Disable the automatic control systems by setting F37 to "1"
(Constant torque load) and F42 to "0" (V/f control with slip
compensation active), then check that the motor vibration stops.
Make the output wires as short as possible.
(5) The machinery is hunting due Once disable all the automatic control systems such as auto torque boost,
to vibration caused by low auto energy saving operation, overload prevention control, current
rigidity of the load. Or the limiter, torque limiter, automatic deceleration (anti-regenerative
current is irregularly oscillating control), auto search for idling motor speed, slip compensation, dynamic
due to special motor torque vector control, online tuning, and then check that the motor
parameters. vibration comes to a stop.
Disable the functions causing the vibration.
Readjust the output current fluctuation damping gain (H80).
Check that the motor vibration is suppressed if you decrease the level of
F26 (Motor sound (Carrier frequency)) or set F27 (Motor sound (Tone))
to "0."
Decrease the carrier frequency (F26) or set the tone to "0" (F27 = 0).

9-27
[ 5 ] Grating sound is heard from the motor or the motor sound fluctuates.
Possible Causes What to Check and Suggested Measures
(1) The specified carrier Check the data of function codes F26 (Motor sound (Carrier frequency))
frequency is too low. and F27 (Motor sound (Tone)).
Increase the carrier frequency (F26).
If the carrier frequency is set too high, current derating is required.
For details, refer to Section 2.6 "Derating of Rated Output Current."
Change the setting of F27 to appropriate value.
(2) The ambient temperature of Measure the temperature inside the panel where the inverter is mounted.
the inverter was too high If it is over 40 C, lower it by improving the ventilation.
(when automatic lowering of
the carrier frequency was Lower the temperature of the inverter by reducing the load. (For fans
or pumps, decrease the frequency limiter value (F15).)
enabled by H98).
Note: If you disable H98, an OH1, OH3, or OLU alarm may occur.
(3) Resonance with the load. Check the machinery mounting accuracy or check whether there is
resonance with the mounting base.
Disconnect the motor from the machinery and run it alone, then find
where the resonance comes from. Upon locating the cause, improve
the characteristics of the source of the resonance.
Adjust the settings of C01 (Jump frequency 1) to C04 (Jump
frequency (Hysteresis width)) so as to avoid continuous running in
the frequency range causing resonance.

[ 6 ] The motor does not accelerate or decelerate within the specified time.
Possible Causes What to Check and Suggested Measures
(1) The inverter runs the motor Check the data of function code H07 (Acceleration/deceleration
with S-curve or curvilinear pattern).
pattern. Select the linear pattern (H07 = 0).
Shorten the acceleration/deceleration time (F07, E10 through E15).
(2) The current limiting operation Make sure that F43 (Current limiter (Mode selection)) is set to "2:
prevented the output frequency Enable during acceleration and at constant speed," then check that the
from increasing (during setting of F44 (Current limiter (Level)) is reasonable.
acceleration). Readjust the setting of F44 to appropriate value, or disable the
function of current limiter with F43.
Increase the acceleration/deceleration time (F07, F08, E10 through
E15).
(3) The automatic deceleration Check the data of function code H69 (Automatic deceleration (Mode
(Anti-regenerative control) is selection)).
enabled during deceleration. Increase the deceleration time (F08, E11, E13, and E15).
(4) Overload. Measure the output current.
Reduce the load (For fans or pumps, decrease the frequency limiter
value (F15).) (In winter, the load tends to increase.)
(5) Torque generated by the motor Check that the motor starts running if the value of the torque boost (F09)
was insufficient. is increased.
Increase the value of the torque boost (F09).
(6) An external frequency Check that there is no noise in the control signal wires from external
command potentiometer is sources.
used for frequency setting. Isolate the control signal wires from the main circuit wires as far as
possible.
Use shielded or twisted wires for control signals.
Connect a capacitor to the output terminal of the potentiometer or
set a ferrite core on the signal wire. (Refer to Chapter 2.)

9-28
 9.4 Nothing appears on the monitor

Possible Causes What to Check and Suggested Measures

(7) The output frequency is limited Check whether data of torque limiter related function codes (F40, F41,
by the torque limiter. E16 and E17) is correctly configured and the TL2/TL1 terminal
command ("Select torque limiter level 2/1") is correct.
Correct the data of F40, F41, E16 and E17 or reset them to the
factory defaults.
Set the TL2/TL1 correctly.
Increase the acceleration/deceleration time (F07, F08, E10 through
E15).
(8) The specified acceleration or Check the terminal commands RT1 and RT2 for acceleration/
deceleration time was deceleration times.
incorrect. Correct the RT1 and RT2 settings.

[ 7 ] The motor does not restart even after the power recovers from a
momentary power failure.
Possible Causes What to Check and Suggested Measures
(1) The data of function code F14 Check if an undervoltage trip (LV) occurs.
is either "0," "1," or "2." Change the data of function code F14 (Restart mode after
momentary power failure (Mode selection)) to "3," "4," or "5."
(2) The run command remains Check the input signal with Menu "I/O Checking" using the keypad.
OFF even after the power has Check the power recovery sequence with an external circuit. If
been restored. necessary, consider the use of a relay that can keep the run command
ON.
In 3-wire operation, the power to the control printed circuit board
(control PCB) has been shut down once because of a long momentary
power failure time, or the "Enable 3-wire operation" signal HOLD has

Chap. 9
been turned OFF once.
Change the design or the setting so that a run command can be
issued again within 2 seconds after the power has been restored.

TROUBLESHOOTING
[ 8 ] The motor abnormally heats up.
Possible Causes What to Check and Suggested Measures
(1) Excessive torque boost Check whether decreasing the torque boost (F09) decreases the output
specified. current but does not stall the motor.
If no stall occurs, decrease the torque boost (F09).
(2) Continuous running in Check the running speed of the inverter.
extremely slow speed. Change the speed setting or replace the motor with a motor
exclusively designed for inverters.
(3) Overload. Measure the inverter output current.
Reduce the load (For fans or pumps, decrease the frequency limiter
value (F15).) (In winter, the load tends to increase.)

9-29
[ 9 ] The motor does not run as expected.
Possible Causes What to Check and Suggested Measures
(1) Incorrect setting of function Check that function codes are correctly configured and no unnecessary
code data. configuration has been done.
Configure all the function codes correctly.
Make a note of function code data currently configured and then
initialize all function code data using H03.
After the above process, reconfigure function codes one by one,
checking the running status of the motor.
(2) The forced operation function Check whether the set function code is correct, or whether an
is in use. unnecessary setting has been specified.
Check the forced operation selection (H116) setting.
Check the digital input terminal forced operation command FMS.

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 9.4 Nothing appears on the monitor

9.4.2 Problems with inverter settings

[ 1 ] Nothing appears on the LCD monitor.
Possible Causes What to Check and Suggested Measures
(1) No power (neither main power Check the input voltage and interphase voltage unbalance.
nor auxiliary control power) Turn ON a molded case circuit breaker (MCCB), a residual-current-
supplied to the inverter. operated protective device (RCD)/earth leakage circuit breaker
(ELCB) (with overcurrent protection) or a magnetic contactor
(MC).
Check for voltage drop, phase loss, poor connections, or poor
contacts and fix them if necessary.
(2) The keypad was not properly Check whether the keypad is properly connected to the inverter.
connected to the inverter. Remove the keypad, put it back, and see whether the problem
recurs.
Replace the keypad with another one and check whether the
problem recurs.
When running the inverter remotely, ensure that the extension cable is
securely connected both to the keypad and to the inverter.
Disconnect the cable, reconnect it, and see whether the problem
recurs.
Replace the keypad with another one and check whether the
problem per recurs.

[ 2 ] Connecting... display
Problem The “Connecting...” display does not change.

Chap. 9
Possible Causes What to Check and Suggested Measures
(1) The keypad is poorly connected. Check the remote operation extension cable conductance.
Replace the remote operation extension cable conductance.

TROUBLESHOOTING
[ 3 ] “This inverter is not supported.” display
Problem “This inverter is not supported.” is displayed and the keypad turns ON and OFF repeatedly.
Possible Causes What to Check and Suggested Measures
(1) The keypad and inverter are not Check the keypad and inverter compatibility.
compatible.
Connect a keypad that is compatible with the inverter.

[ 4 ] “USB Connected.” display

Problem “USB Connected.” is displayed and operation is not possible.

Possible Causes What to Check and Suggested Measures

(1) A USB cable is connected to the The inverter has been set to USB communication mode by connecting it
inverter. to the computer via a USB cable.
If not necessary to connect to the computer, disconnect the USB
cable.

9-31
[ 5 ] Menu cannot be selected./Menu does not display.
Problem A mark appears at some menu items, and they cannot be selected. Menu items do not display.
Possible Causes What to Check and Suggested Measures
(1) A user password has been set, Check whether a password has been set.
thus enabling protection. Delete the password at PRG > 5(User Config) > 2(Password). Refer
to Chapter 5, Section 5.6.6.2 for details on how to delete the
password.
(2) These menu items are With Lok alarm “password protection (inverter lock)”, many menu items
password protected (inverter are restricted to prevent tampering with the inverter.
lock). Cancel the LoK alarm. Refer to [34] in Section 9.3.1 for details on
how to cancel the alarm.

[ 6 ] Data of function codes cannot be changed.

Possible Causes What to Check and Suggested Measures
(1) An attempt was made to Check if the inverter is running with Menu "Drive Monitoring" using
change function code data that the keypad and then confirm whether the data of the function codes can
cannot be changed when the be changed when the motor is running by referring to the function code
inverter is running. tables.
Stop the motor then change the data of the function codes.
(2) The data of the function codes Check the data of function code F00 (Data Protection).
is protected. Change the F00 data from "Enable data protection" (1 or 3) to
"Disable data protection" (0 or 2).
(3) The WE-KP terminal Check the data of function codes E01 through E09, E98 and E99 and the
command ("Enable data input signal status with Menu "I/O Checking" using the keypad.
change with keypad") is not Input a WE-KP command through a digital input terminal.
entered, though it has been
assigned to a digital input
terminal.
(4) The key was not pressed. Check whether you have pressed the key after changing the function
code data.
Press the key after changing the function code data.
Ensure that “Writing…” appears on the screen.
(5) Terminal commands “FWD” Either one of the FWD and REV terminal commands is turned ON.
and “REV” are on. Turn OFF both FWD and REV.
(Data for function codes F02,
E01 through E07, E98, and
E99 cannot be changed.)

9-32
 9.4 Nothing appears on the monitor

Possible Causes What to Check and Suggested Measures

(6) The function code is not Check whether Quick Setup (PRG > 0) is open. This menu displays
applicable to quick setup. only specific function codes that have been selected beforehand.
(The function code to be Change the relevant function code at PRG > 2(Function code) >
changed does not display.) 1(Data Set). All function codes appear in this menu.
Add the function code for which quick setup is to be performed at
PRG > 5(User Config) > 1(Select Q.Setup). (Display the function
code and then change the data.)
(7) Function code settings are Check whether a password has been set.
protected with a password. Delete the password at PRG > 5(User Config) > 2(Password). Refer
(It is not possible to display the to Chapter 5, Section 5.6.6.2 for details on how to delete the
Function Code Settings screen.) password.

(8) The code cannot be changed at Settings cannot be changed from function codes for which dedicated
the Function Code Settings menus exist (T codes, certain K codes).
screen. Display function codes and change data at the dedicated menus for
(“Change this in dedicated PRG > 1(Start-up) > 3(Date/Time) Clock Setting or function code
menus.” appears.) PRG > 2(Function Code) > 5(Timer Setup) Timer Operation.

(9) Terminal command RST is ON. Check the data for function codes E01 through E07, E98, and E99, and
use the keypad to check the input status by performing an I/O check
(Function code P04 data cannot from the menu.
be changed.)
Turn OFF the digital input terminal alarm reset command RST.

Chap. 9
TROUBLESHOOTING

9-33
9.5 If Other than an Alarm Code is Displayed
[ 1 ] – – – – (center bar) appears
Problem A center bar (– – – –) appeared on the LCD monitor.
Possible Causes What to Check and Suggested Measures
(1) With the PID being enabled (J01 = Make sure that when you wish to view a PID command or a PID
1, 2, or 3), you disabled PID feedback amount, J01 (PID control) is not set to "0: Disable."
control (J01 = 0) when the LCD Set J01 to "1: Enable (Process control normal operation)," "2:
monitor had been set to display the Enable (Process control inverse operation)," or "3: Enable
PID command or PID feedback (Dancer control)."
amount by pressing the key.
(2) The keypad was poorly connected. Prior to proceed, check that pressing the key does not change the
display on the LCD monitor.
Check continuity of the extension cable for the keypad used in
remote operation.
Replace the cable.

[ 2 ] OVER+ / OVER- Display

Problem The display data exceeds the maximum number of display digits. (OVER+: positive value,
OVER-: negative value)

Possible Causes What to Check and Suggested Measures

(1) The display data has Please verify the settings of the corresponding function.
overflowed.

9-34