INFORMATION AND COMMUNICATIONS TECHNOLOGY (COMPUTER

SYSTEMS SERVICING)
Name of Learner: Grade Level:
Section: Date:

LEARNING ACTIVITY SHEET 3

ACCESS AND INSTALL OS AND DRIVERS UPDATES/ PATCHES IN
ACCORDANCE
WITH MANUFACTURER’S RECOMMENDATIONS AND REQUIREMENTS
Background Information for Learners
Updating Your Drivers and Operating System
Out-of-date drivers and operating systems can cause Check our supported video cards
a variety of issues, and are one of the first things to articles for our driver
check when a game is having problems. The recommendations:
instructions below will help you check and update
your drivers. • World of Warcraft
Even new computers can have out-of-date drivers • Hearthstone
and operating systems because updates are released • StarCraft II
routinely. • Diablo III
Some games and programs might run fine on a • Heroes of the Storm
system with old drivers, but outdated drivers can still
create technical issues with specific games or
programs.

Refer to the steps below to update drivers and software for your operating system.
1. Press Windows + R.

2. Type DxDiag and click OK.

Video Card 3. After the DirectX Diagnostic Tool loads, click the Display tab.
Drivers
4. The video card's name and manufacturer are listed in the Device section.
The current driver version is listed in the Driver section.

5. Visit the driver manufacturer's website to obtain the most up-to-date

driver.
Contact the driver manufacturer for assistance with updating the driver.
If the computer is under warranty, contact the computer manufacturer.

1. Press Windows + R.

2. Type DxDiag and click OK.

Sound Card
Drivers 3. After the DirectX Diagnostic Tool loads, click the Sound tab.

4. The current driver version is listed in the Driver section.

5. Visit the driver manufacturer's website to obtain the most up-to-date
driver.

Contact the driver manufacturer for assistance with updating the driver.
If the computer is under warranty, contact the computer manufacturer.
 1. Click Start (Windows Key + Q in Windows 8).

2. Click Control Panel. If there is an option to Switch to Classic View, do

so.
Network
Card Drivers 3. Click System.
4. Click the Hardware tab, then click Device Manager.

5. Expand the Network Adapters category. Make note of the network card
name and model listed.

6. Double-click the network card listed.

7. Click the Driver tab and make note of the driver date and version.

Visit the driver manufacturer's website to obtain the most up-to-date

driver. Contact the driver manufacturer for assistance with updating the
driver. If the computer is under warranty, contact the computer
manufacturer.

1. Press Windows + R.
Direct X 2. Type in DxDiag and click OK.
3. In the System Information section, look for the DirectX Version that
corresponds to your operating system.
OPERATING SYSTEM VERSION
Windows XP DirectX 9.0c

Windows Vista DirectX 10.1

Windows 7 DirectX 11

Windows 8 DirectX 11

Windows 10 DirectX 12

Motherboard Chipset Updates

Experienced users can download and install the latest motherboard chipset drivers to help
resolve rare issues caused by outdated motherboard chipset drivers. Although it is out of the
Scope of Technical Support for Blizzard to assist, you can search on your own for a
program that will tell you what type of motherboard you have, then visit the manufacturer’s
website for the update
Windows OS Run Windows Update. The Windows Update link works best with
Updates Internet Explorer.
Note: The newest service packs may not automatically install when you
run Windows Update. You must manually choose to install new service
packs in Windows Update. After the updates have been installed, check if
there are additional Windows Updates available.
What is There's an easy, free way to help keep your PC safer and running
Windows smoothly. It's called Windows Update. All you have to do is turn it on,
Update? and you'll get the latest security and other important updates from
Microsoft automatically.
Setting up Windows Update is simple. If you've already got automatic
updating turned on, Windows Update in Control Panel will open and show
your update status. If it's not yet turned on, you'll be guided through the
steps to do so. After that, all the latest security and performance
improvements will be installed on your PC quickly and reliably.
When you turn on automatic updating, most updates will download and
install without you having to lift a finger. But sometimes Windows Update
will need your input during an installation. In this case, you'll see an alert
It's (mostly) in the notification area at the far right of the taskbar—be sure to click it. If
automatic you don't respond to a Windows Update alert, your PC might end up
missing an important download.
We recommend that you use automatic updating—but if you choose not to,
be sure to check for updates at least once a week.
Why do I have outdated Just as with any piece of software, drivers become outdated
drivers on my Windows over time. Their makers release newer versions that fix bugs
or computer? add new features.

There are multiple reasons for outdated drivers on your PC. Among them:
Windows itself doesn’t Hardware makers have to go through a rigorous acceptance
provide updates to all process before Microsoft includes the driver in Windows
drivers. Update. As a result, it could take months for a driver to arrive
on your device -- and by the time it does, the manufacturer has
released newer versions.

Your PC or component with no updater is in place. For example, my Surface Book that
came with old drivers includes a graphics chip dating from 2017 runs on drivers from
mid-2017. The version number is 23.20.16.4842, when in fact
the latest drivers (as of February 2019) have the version number
26.20.100.6566.
When should I update a driver?
Because drivers run crucial parts of a computer, any failure makes the system unstable. As a
result, drivers often are the culprit for when lots of things go wrong. Check for new drivers
if:
You experience problems Among them might be stuttering audio or no sound, Wi-Fi and
you can’t explain connection issues, games not running or running extremely
otherwise. slowly, and random system crashes.
Devices won’t work at all. For example, when your USB ports don’t work, you need to
update your USB drivers.

When you see an This means that Windows knows something is wrong. To
exclamation mark in your look in Windows 7 and 10: Hold the WIN-KEY + R, type in
Device Manager devmgmt.msc, hit Enter to open Device Manager, and look
for entries with an exclamation mark like this one
 This shows that there’s something wrong with the device.
You should probably update it or install the proper drivers.
Checking for and installing Windows updates can support your Windows installation in
Windows updates, like many ways. Windows updates can solve specific problems
service packs and other with Windows, provide protection from malicious attacks, or
patches and major updates, even add new features to the operating system.
is a necessary part of running
any Windows operating
system.

How to Check for Windows updates are most easily installed using the Windows
and Install Update service. While you could certainly download updates
Windows Updates manually from Microsoft's servers, updating via Windows Update
is considerably easier to do.
The Windows Update service has changed over the years as Microsoft released new
versions of Windows. While Windows updates used to be installed by visiting the Windows
Update website, newer versions of Windows include a special built-in Windows Update
feature with more options.
Below is the best way to check for, and install, Windows updates based on your version of
Windows. You'll need to know which version of Windows you have to make sure you're
following the correct steps for your computer.
Check for and In Windows 10, Windows Update is found within Settings.To get
Install Updates in there, select the Start menu, followed by the gear/settings icon to
Windows 10 the left. In there, choose Update & Security and then Windows
Update on the left.Check for new Windows 10 updates by choosing
Check for updates.
In Windows 10, downloading and installing updates is automatic
and will happen immediately after checking or, with some
updates, at a time when you're not using your computer.

Check for and In Windows 8, Windows 7, and Windows Vista, the best way to
Install Updates in access Windows Update is via the Control Panel.
Windows 8, 7, and In these versions of Windows, Windows Update is included as an
Vista applet in Control Panel, complete with configuration options,
update history, and lots more.
Just open Control Panel and then choose Windows Update.
Select Check for updates to check for new, uninstalled updates.
Installation sometimes happens automatically or it might need to
be done by you via the Install updates button, depending on what
version of Windows you're using and how you have Windows
Update configured.