ANNE DEROCHEMONT

Change
Agent
CHIEF INFORMATION OFFICER Boston, MA 65093
201.389.1325
Inspirational [email protected]
Leader PRE-IPO & RAPID GROWTH DISRUPTIVE
TECHNOLOGY COMPANIES www.linkedin.com/in/annederochemont

Technology  Broad industry perspective: Semiconductor, Clean Energy, Medical Devices, Software
Visionary
 Public, Private, PE-Backed, Multinational, Turnaround, & Rapid-Growth companies

Repeatedly successful as the technology executive at the helm of visionary strategies, transformation, pivotal initiatives, and
radical problem solving that propels growing companies to scale and gain competitive advantage in a digital world.
Broad executive core competencies, sharp business instincts, and big-picture perspective, continually seeking to optimize efficiencies,
achieve operational excellence, and improve the bottom line. Inspirational, people-oriented leader with a talent for building word-
class IT teams empowered by best-in-class processes to deliver on common goals and drive results.
2016 CIO of the Year Finalist, Boston Public Company | Valued Contributor on Multiple Advisory Boards

PROFESSIONAL HIGHLIGHTS

BOSTON SOFTWARE – BOSTON, MA AUG 2013 – PRESENT

Developer of software for the life insurance industry with 1,700+ employees working across 20 sites and 7 global development centers
to produce $400+M annual revenue.

VP OF INFORMATION TECHNOLOGY AND SERVICES

SCOPE: Global responsibility | 40+ major programs annually | $20+M budget | 36-person team | 4 direct reports | Leadership
of M&A integrations, business systems, security operations, infrastructure, system integration, business intelligence, data center
operations, service desk operations
Recruited into a chaotic situation shortly after IPO and led the charge to build a world-class IT organization with scalable enterprise
systems and infrastructure supporting continued rapid growth (70% in 5 years). Faced barriers to growth head on, creating IT
strategies, 3-year roadmap and governance for business alignment, fortifying the IT
team with new talent, establishing program management practice, eliminating security KEY HIGHLIGHTS: Built world-class IT
risks, and more. Successfully led a wide variety of initiatives, including: team with all people, process, and
technology fully integrated and
- Developed and rolled out integrated, unifying Salesforce.com CRM platform for
aligned, and robust infrastructure and
sales, service, support, customers and partners
business services ready to scale to
- Implemented Workday HRIS, ADP Streamline, Learning Management Systems $1B. In collaboration with business
(LMS), Global Mobility, among other programs
leaders, reengineered virtually all
- Drove Mulesoft API-based integration for 13+ SaaS applications and business processes, delivering strong
integrated Agile methodology for force.com and Mulesoft. decision-making platform and
- Spearheaded expansion of development centers in the U.S. and Canada, as enabling streamlined M&A
well as Eastern Europe and Ireland integration and global expansion to
- Led rollout of systems enabling robust KPI tracking, analytics, and dashboards empower rapid growth. Strengthened
VALUE-ADDED RESULTS: security and drove customer
satisfaction to new highs.
 ENABLED BUSINESS GROWTH: Delivered 80+ programs for major
transformation on time and on budget and grew the IT team 55% within first 2
years, supporting 30% revenue growth and 41% increase in head count while holding IT budget at 5% of revenue.
 IMPROVED CUSTOMER SATISFACTION: Rolled out customer communities, marketplace and customer-facing websites
globally, localized in 17 languages, strengthening support and improving satisfaction. For 1st time in company history, now
meeting 100% of support SLAs while providing customers with self-service options.
 REDUCED COSTS: Saved 54% on IT purchases as result of new vendor management and selection process.
ANNE DEROCHEMONT Page 2 of 3  201.389.1325  [email protected]

 HEIGHTENED DATA QUALITY AND LOWERED TCO: Increased data quality 50% and improved processes 40% while
achieving 99% uptime by implementing cloud-based integration. Currently migrating point-to-point integrations to more
scalable API model with a lower IT TCO.
 STRENGTHENED PRODUCTIVITY: Saved $3M annually on R&D spend while shortening environment provisioning time from
5 days to 20 minutes by redesigning development data center to provide a hybrid/elastic cloud with infrastructure as a
service. Reduced headcount at helpdesk more than 25% while supporting 25% more global employees. Delivered sales,
customer, and partner portal enabling training and content delivery.
 INCREASED EFFICIENCY: Achieved 100% compliance and decreased approval time from weeks to just days by
eliminating manual spreadsheets for $40M in spending—implemented Coupa Procure-to-Pay solution.
 DEPLOYED SECURITY STRATEGY: Closed security gaps and increased SLA from 80% to 99% by revamping global
network, firewall, and wireless with stronger security for all major sites. Standardized architecture while providing a high
availability, seamless experience.

DEROCHEMENT, INC. – WALTHAM, MA 2009 – 2013

Delivered IT management services to pre-IPO and high-growth companies ranging in size from $400+M to $6+B and with IT teams of
up to 2,000 people. $600K annual revenue.

CEO
KEY HIGHLIGHTS: Called into
Served as an advisor, management consultant, and interim CIO, leveraging “broken” environments and
technology to drive value for pre-IPO and high-growth companies. spearheaded IT initiatives to drive
VALUE-ADDED RESULTS: turnaround and IPO readiness. Advised
on governance changes that more
 EMPOWERED IPO: Prepared SaaS financial company for IPO. In just 18 efficiently utilized cross-functional IT
months, created IPO strategy and framework, reengineered and upgraded resources, reduced risks, closed security
IT infrastructure and systems, implemented business intelligence (BI) and gaps, and minimized TCO.
reporting platform, established SOX compliance and change management
initiatives, crafted IT strategy, and hired Director of IT.
 CREATED ERP STRATEGY FOR SUPPLY CHAIN MANAGEMENT: Helped unify a disconnected and siloed content
distribution company that had grown rapidly through acquisitions but lacked integration. Developed and delivered ERP
and BI roadmap designed to enable better focus on the core business by eliminating duplication, aligning business
processes corporate-wide, and consolidating reporting.
 ENABLED ACCELERATED EXIT PLAN: Charted an IT strategy and architecture framework based on SaaS and hybrid
cloud that enabled an accelerated separation plan 2 years faster and at 50% of the cost that 2 Big-5 consulting
companies had previously projected. Worked throughout engagement at locations in the U.S. and Paris and reported to
key executives of the energy company and to private equity investors involved in the leveraged buyout.
 REVAMPED IT OPERATIONS: Improved agility and cost optimization for a research institute by developing governance
model for IT restructuring, pinpointing risks and opportunities to drive growth and efficiencies, implementing stronger
oversight for technology initiatives, and hiring new CIO.

MELBA TECHNOLOGY – BOSTON, MA 2007 – 2008

Medical devices company and maker of Algadzis with $1.5+B in current revenues ($500+K at time of hire).

CIO AND VP OF GLOBAL IT

SCOPE: Reported to CEO | 110+ person IT team | $28+M budget | Global responsibility for IT and security
Led charge to decouple engineering and information systems environments for faster delivery of products to market. Consolidated
IT into Engineering, speeded release cycle, and decreased spend. Solved problems related to outdated ERP platform, lack of
integration platform, and absence of portfolio management, along with poor teamwork and morale.
VALUE-ADDED RESULTS:
 DROVE IT/BUSINESS ALIGNMENT: Realigned IT with business strategy and created 3-year IT strategy enabling
scalability to $1B while significantly decreasing time-to-market for new products.
 DEPLOYED SECURITY STRATEGY: Deployed security strategy and scorecard in just 6 months, 50% faster than plan.
ANNE DEROCHEMONT Page 3 of 3  201.389.1325  [email protected]

 FACILITATED CROSS-FUNCTIONAL COLLABORATION: Implemented

KEY HIGHLIGHTS: Transformed IT
company’s 1st IT Program Management Office (PMO), improving
organization plagued by low customer
coordination between marketing, engineering, and IT and speeding release
satisfaction, leading successful
cycle from annual to quarterly releases.
turnaround as 4th CIO in 3 years to
 IMPROVED SYSTEMS: Reduced data load time from 14 hours to 20 minutes
attempt such. Strengthened morale,
and simultaneously improved quality of data from 22% to 99.9% by
improved customer satisfaction, built
implementing Siebel Analytics. Increased service levels 75% as result of
cross-organizational partnerships, and
stabilizing broken and outdated ERP system within just 180 days of hire.
enabled capacity to roll out products
 STRENGTHENED PERFORMANCE: Cut budget from 10% of revenue to 8%
4X faster while reducing TCO.
while improving services, increasing uptime and expanding headcount by
22 people.

RIDGEWOOD SOFTWARE – NEW YORK, NEW YORK 2005 – 2007

Developer of product life cycle management software, acquired by Acme in 2007.

SVP OF INFORMATION TECHNOLOGY

SCOPE: Reported to CFO | 40+ staff | $7M IT budget | 5 development centers | 20+ sales offices | Global responsibility (U.S.
Canada, India, China, U.K., Germany, Switzerland)
Spearheaded development and execution of IT strategy, roadmap, and governance aligned with business strategy. Brought in new
talent and built a top-performing team, corrected customer support systems, closed 1,500 overdue tickets, streamlined customer
base, improved cross-departmental transparency, implemented Clearcase/ ClearQuest for product development, and virtualized
5,000+ servers into 1,000 virtual machines.
IMPACT SNAPSHOT: Spearheaded
VALUE-ADDED RESULTS: turnaround, stabilizing IT services,
 STREAMLINED IT ARCHITECTURE: Created strategy and plan to correcting broken CRM implementation,
consolidate 6 data centers, 1,100+ servers, and 50+ applications. Piloted rolling out right sourcing, integrating
server architecture to reduce the number of servers 60+% in 12 months. acquired companies, and improving
 DROVE DOWN COSTS: Restructured faulty outsourcing model, resulting in product release life cycle and customer
10% lower costs and 30% improved uptime. Developed hosting strategy support. Member of executive team
with projected 20% cost savings. Slashed budget from 5% to 4.5% of that positioned the company for
revenue while increasing services and head count. acquisition, then led the IT integration
 HARDENED SECURITY: Deployed 3-year security plan in 9 months, into the Acme IT team.
developing scorecard, assessing baseline, and quickly doubling score.
 SOLVED PROBLEMS: Improved poor customer satisfaction to 90% by
rapidly stabilizing faulty CRM application. Corrected integration between ERP, CRM, and Bug Tracking by designing and
deploying services oriented architecture (SOA) in 6 months. Improved quality of code 50% with standardized libraries and
centralized code repository.

Began career as a software engineer with Blaze, an XM affiliate that was bought out twice, first by Cumberland Krey and then CA
Pacific Group. Following acquisition away from XM, retained as a business analyst. Tapped early on as a high-potential leader,
advancing and earning promotions as the company underwent 2 IPOs, a bankruptcy, and leveraged buyout. Tenure at Blaze
culminated as CIO overseeing IT technology and strategy worldwide, with design centers in North America and Asia. Led company
to achieve SOX compliance, drove millions of dollars in cost savings by streamlining and optimizing IT operations and architecture,
and established 24/7 help desk providing global support.

EDUCATION

B.S., Computer Science – New York University

PROFESSIONAL AFFILIATIONS

Membership Chair – Consortium of Information Technology Executives (CITE); Board Member – CITE Education Fund
Advisory Board – VTek, Bankcorp, TriOM (acquired by VTek), Fastcontract (acquired by EMC), PMware
Résumé Strategy
Anne was an accomplished and award-winning technology executive who was enthralled with disruptive
technologies and had built a career as the visionary IT leader in rapidly growing and turnaround companies
across a variety of industries, each involved with disruptive technologies in their own ways. We developed her
résumé to really call out and promote this brand and supported her promise of value with a history of results
that spanned her entire career. The graphic at the top of the résumé showcased the three key strengths that
empower her brand: that she is a change agent, inspirational leader, and technology visionary.

Through consultation with Anne, I was able to quantify the majority of her many accomplishments, providing
powerful and compelling proof of her ability to apply technology in ways that enhanced the business bottom
line. But this point was driven home by the short keyword phrase that categorized each accomplishment bullet,
providing the reader with a quick, at-a-glance understanding of the benefit it provided.

Anne’s early career included more than 15 years of progression to the CIO level with a single company. We
felt it was strategically important to include some information about this experience, but did not want to
include dates that began more than 25 years ago. The solution is an early career section that describes the
highlights about this experience without detailing the dates. This allowed us to use 2005 as the earliest date
on the résumé.

Anne was frustrated in her current company as she had hit a ceiling and there was no opportunity for her to
move back up to the CIO title. She was ready for new challenges and to advance her career to the next
level, and this résumé helped her achieve those goals.