1

When new employees start at Goldman Sachs, one of the first things they are told is that they should
not put anything in an e-mail that they wouldn’t want to read in the newspaper

Q1. There are several kinds of sensitive information that shouldn’t be included in e- mails.
Which one DOESN’T appear in the article? a. Bank-account details
Q2. If they want to discuss sensitive deals, Goldman Sachs employees are told not to_ . b.
use e-mail.
Q3. According to an ePolicy survey, most companies _. d. send only written
instructions about using e-mail.
Q4. According to the passage, proofpoint is _ .
a. a company that specializes in electronic security.
Q5. Which word is used in the article to mean the same as ‘sensitive’? a. embarrassing
How can the appearance of a product be more important than its function? This question rose again
last week when James Dyson, British inventor of the Dyson bagless vacuum cleaner, resigned as
chairman of London’s Design Museum. …… Functional it may be, but it is a bit of a gimmick, too.
Q1. Dyson left the Design Museum because he _ . b. no longer agreed with its ideas.
Q2. What does the article say about museums?
c. They still need to attract more visitors.

Q3. Which statement is CORRECT according to the text?

a. organize training programs to instruct employees how to use e-mail.

Q4. The writer believes that people buy the Dyson vacuum cleaner because _ .
b. it has a fashionable range.

Q5. Which one is the main idea of the text?

a. Function and design both influence buyers.

General Motors Co. will build the next generation of its Astra car model in Britain after
workers at its factory in Ellesmere Port, northwest England, agreed to a new labor deal, leaving its
plant in Bochum, Germany in danger of closure.

Q1. According to the article, which GM plant will likely be closed? d. The plant in Bochum,
Germany
Q2. The article states that from 2015, the Astra will no longer be produced in _
a. Russelsheim, Germany
Q3. Which statement is CORRECT according to the text?
a. GM owns the Vauxhall brand.

Q4. According to the article, how many years of falling demand and profits has GM seen? d. Four
Q5. The workers at GM's UK plant __ .. c. agreed to a new labor contract.
Automakers will race to appeal to budget-conscious Chinese car buyers as the industry
expands beyond the wealthy coastal cities in the east, Ford Motor Co's (F.N) Asia chief said on
Tuesday.
Q1. According to the article, where in China are people more budget-minded?
 2

a. In the central and western part of the country

Q2. Which Ford car is NOT mentioned in the article? Mustang

Q3. How many other companies does Ford partner with to make cars in China? three

Q4. According to the article, China's wealthiest cities are _b. in the eastern part of the country

Q5. How many new cars does Ford plan to introduce in China by 2015? 15
Smart labels may be about to change the way that companies distribute and sell almost
everything they make.
Q1. According to the article, which one is going to happen?
a. . c. Supermarket staff will be alerted when goods are stolen.
Q2. According to the text, Traditional Radio Frequency Identification was….
a. less efficient than the new smart tags
Q3. Gillette’s experiment will _ .
a. c. use barcodes to track goods
Q4. Using smart tags to monitor products will _.
a. reduce the number of mistakes usually made
Q5. By using the ‘kill command’, people worry that consumers might _ .
a. c. receive after-sales benefits
Starbucks was founded by Jerry Baldwin, Gordon Bowker, and Zev Siegl, opening its first store in
1971 in Seattle. The three Starbucks founders had two things in common;
Q1. What happened to Starbucks' shares after their quarterly profits failed to meet analysts' estimates?
b. They plunged by 5%.
Q2. The article states that from 2015, the Astra will no longer be produced in _ .
a. Russelsheim, Germany
Q3. Which statement is CORRECT according to the text?
a. GM owns the Vauxhall brand.
Q4. According to the article, how many years of falling demand and profits has GM seen? d. Four
Q5. The workers at GM's UK plant __ .. c. agreed to a new labor contract.
Automakers will race to appeal to budget-conscious Chinese car buyers as the industry expands
beyond the wealthy coastal cities in the east, Ford Motor Co's (F.N) Asia chief said on Tuesday.
Q1. According to the article, where in China are people more budget-minded?
a. In the central and western part of the country
Q1. What happened to Starbucks' shares after their quarterly profits failed to meet analysts'
estimates? b. They plunged by 5%.
Q2. How many months do "Quarterly profits" refer to? a. Three
Q3. According to the article, in which European countries did Starbucks' NOT see a slight increase in
sales? b. Ireland
Q4. According to the article, _ is to blame for Starbucks' difficulties in Europe.
d. Europe's financial trouble
Q5. What can be inferred about Starbucks? . c.Starbucks has always struggled in Europe.
Consumers went back to using their credit cards in March, 2012 to keep spending while student and
new-car loans shot up as the value of outstanding consumer credit jumped at the
Q1. According to the article, the growth in consumer credit in March was _ economists had
predicted twice as much as
Q2. By using the word "anemic", the article wants to say that the current job growth numbers are __
. c. poor
Q3. According to the article, does the increase in consumer credit mean that the economy is
improving?
 3

a. Not necessarily.
Q4. How long had it been since the consumer credit numbers increased so much in one month? a.
Over 10 years
Q5. According to the article, what played an important part in the economic growth at the beginning
of the year (2012)?
a. New car production and sales
Chief Executive of the Star City shopping center, Peter Maurice wants to change the whole feeling of
the business. ‘Visitors should feel we are looking after them
Q1. In Peter Maurice’s opinion, what prevents many customers from making
purchases? d. There is too much to choose from.
Q2 . Maurice’s staff say that he .
a. sometimes annoys them.
Q3. What does Maurice say he learned from his experience in Hong Kong?
c. The importance of good character and ambition
Q4. Which of these departments has a director who reports to Peter Maurice?
a. Finance
Q5. Maurice’s long-term ambition for the center is to _ _.
a. bring entertainment to the center
The characteristics required by a good manager are clearly definable. The person has to be
responsible, communicative, supportive, and approachable.
Q1. In the first paragraph the writer implies that managers _ .
a. need to have countless characteristics.
Q2. What some qualities does the writer believe to make a successful national leader?
a. People who are intelligent and determined
Q3. According to the passage, Handy thinks _ _.
a. . d. there is no single form of good managership.
Q4. The modern definition of a manager is _ .
a. a person who takes charge of both subordinates and superiors.
Q5. Which statement is CORRECT according to the final paragraph?
a. . d. He provided further aspects to the modern definition.
Michael Mann established the Independent Executive Service (IES) in the late eighties, a service
which provides companies with temporary executives to help them out with particular tasks. The idea
is simple.
Q1. What service does the IES provide?
a. It hires out short-term directors to companies.
Q2. What is the idea on which the IES is based?
a. . c. Even skilled businesspeople need help in situations new to them.
Q3. Why do many IES executives like working for companies for limited periods?
a. They like the variety of working in many different companies.
Q4. The IES offers its services without charge to _ .
a. companies it has already invested in.
Q5. IES executives often work with directors who are _
unsure of their exact roles within their companies.
You may not have noticed, but you are also now working for your phone company and your bank.
Why? Because of the growth of the self-service economy in which companies do the work.
Q1. The writer thinks that self-service is a good idea for __ .
A. both customers and companies
Q2. The first supermarket was set up __ .
A. before 1920.
 4

Q3. The store clerk’s main job was to __ .

A. give customers the goods they wanted
Q4. Modern self-service is increasing because people _ .
A. D. are using the internet a lot.
Q5. According to the passage, mass production changed _ .
A. the manufacturing industries.
33% of the shares in the British sandwich chain Contrast were recently sold to King Coffee, the
international coffee shop chain. According to Caroline Bell, Contrast’s Chairman, ‘This way, we’ll
benefit from King Coffee’s experience to expand overseas, while keeping the two companies’ brands
and branches quite separate.
Q1. Why has Contrast sold shares to King Coffee?
A. To use the King Coffee name in other countries.
Q2. How did Caroline Bell begin working for Contrast?
A. She was one of the people who founded the company.
Q3. Bell’s plan for the company is to _ .
B. expand the range of sandwiches on offer
Q4. What happens on five days a year?
A. . C. Managers go to a different shop to work.
Q5. What does Bell consider to be the biggest danger to the company
A. Sandwich shops are going out of fashion.
General Electric’s (GE) former leader, Jack Welch, was more typical of the imperial CEOs who
wanted to control everything and made everyone totally obedient to him.
Q1. The approach of the former CEO of GE to leadership is _ .

A. to make people afraid and follow his orders

Q2. Jack Welch’s main policy was _ .

A. to reduce expenses and make more profit.

Q3. GE’s total income from the outside area of America in 2010 was .
A. $75 billion.
Q4. According to the text, Mr. Immelt prefers to employ __ .
A. American professionals.
Q5. Which statement can best describe the meaning of the final sentence?
A. General Electric has grown faster than most other companies in the USA.
Reading (14)
You don’t need complex and costly software to make a success of your business. Steven Allcock,
the managing director of Blue 10, has used Microsoft Windows and Microsoft Office to build his own
systems, which are better than any more glamorous packages.
Q1. Why does Steven Allcock use Excel and Word for his financial systems?

A. D. They are more cost-effective than specially designed programs.

Q2. According to the text, who designed the accounting systems at Blue 10?

A. Steven Allcock
Q3. What is the most important financial information Steven needs to have?
B. Money coming in and out for the last and next month.
Q4. Why doesn’t Steven need an accounts person?
A. It takes very little time to use the Excel system.
Q5. Steven Allcock takes his back-up CD home each week _ _.
A. because he does not want to lose the information from the office.
 5

According to Sue Cole, a management expert, there can be both advantages and disadvantages for
those who combine their hobby with their career. ‘There’s a real possibility that your hobby becomes
less attractive when it’s your job.
Q1. What does Sue Cole day about people whose businesses are their hobbies?
A. They risk losing interest in their leisure activity.
According to the example of Sue Cole, why do people who open their own restaurant fail?
A. They don’t know what turnover levels they need.
How did Richard Campbell change Sunway Travel in 1993?
A. He targeted a new group of customers.
Q4. What does Richard Campbell say about the day-to-day running of his business?
A. It is unnecessary for him to take an active role in everything.
Q5. What does Richard Campbell feel about his career?
D. He’s happy and thinks he has enough to live on.
It is not possible to achieve a balance between work and life if you want to do well in business. To
reduce only your workload will fail, because in real life success in work depends on achieving targets.
Q1. According to the article, which statement does NOT show that a person is an effective leader?
A. D. He spends a lot of time with his employees.
Q2. According to the article, which statement is CORRECT?
A. You can’t be successful in business with a good work-life balance
Q3. What does real-life success in work depend on?
A. The fact that someone has achieved the targets.
Q4. According to the passage, those who spend more time with their family and friends will _ .

A. earn less money than those who work longer hours.

Q5. Which one could be the best title of the passage?
A. Be a Leader in Business – with a Life!
A Being good at conversation is a key skill – both socially and in business. However, this is something
British businesses are only starting to realise.
Q1. According to the text, what is important for the success in both social and business
environments? C. Being good at conversation
Q2. According to paragraph (A), all of the following are true of a good conversation
EXCEPT A. You need to realise their business conditions.
Q3. What did managers use to think of their staff chatting?
A. It’s a sign of wasting time or not having enough to do.
Q4. According to paragraph (D), what is NOT TRUE about good conversations in the workplace?
A. They help people solve everyday work difficulties.
Q5 . According to Malcolm Rogers, what should people NOT do every day?
A. Ignore old-fashioned conversations.
Fifty years ago, when products were more individual, manufacturers had the upper hand. They
could charge a lot for successful items because they were made in small quantities.
Q1. The writer suggests that in the past _ .
A. manufacturers were more powerful than customers
Q2 . The writer says some people use the internet to _
A. compare prices before making a purchase.
Q3. The writer implies that the younger generation are important because.
A. C. they are familiar with technology
Q4. The writer thinks that in the future shops might be used _
B. to show customers the range of products
Q5. Which statement is TRUE according to the passage?
 6

A. Advertising will be more demanding and might not be necessary.

Reading (19)
In India, the people who run the call centers are endlessly featured in the media but not well-
known. However, its IT industry is growing at an incredible rate.
Q1. In India, the best call centers are __ .

A. not famous.
Q2. The IT industry in India is growing _ .
A. very quickly.
Q3. How much of India’s BPO industry’s revenue comes from call centers?*
B. More than half
Q4. Which statement is TRUE about India’s BPO industry?
A. In the future India will face more competition from other countries.
Q5. Which types of infrastructure is NOT listed to be improved in the final paragraph?
Healthcare
Reading (20)
Since 1993, turnover at Halma has increased from £135 to over £290m and in the financial year
2003/04, the group reported a pre-tax net profit of £36.7m.
Q1. Staff at Halma spend most time __ _.
A. developing new products
Q2. Demand for Halma’s products is growing worldwide because .
C. health and safety laws are becoming stricter
Q3. Financial difficulties in many engineering companies are caused by _ .
A. the high cost of machinery
Q4. What does Mr O’Shea believe will happen to Halma’s sales figures in the future?
A. They will continue to rise.
Q5. . Mr O’Shea believes that markets are _ .
A. difficult to predict.
Reading (21)
Times have been hard for the UK cycle industry. Poor weather and competition from abroad
have had a serious effect on sales.
Q1. The weather has encouraged more people to buy bikes
a. FALSE
Q2. Management have recently had to make people redundant at Cycle Word.
a. TRUE
Q3. Cycle World is providing a more personal service to regain market share.
a. TRUE
Q4. Cycle World imports some bike-making machinery as part of a cost-cutting exercise
FALSE
Q5. Only a small number of different bike models are produced each month.
a. NOT GIVEN
Reading (22)
Unigroup, the hotel chain, has recently announced that it will close its headquarters in London
as part of its attempt to reduce costs ahead of its break-up.
Q1. The headquarters of Unigroup will close after the rest of the business has broken up.
FALSE
Q2. Unigroup is cutting costs to help persuade shareholders to reject a rival takeover bid.
a. TRUE
Q3. Unigroup’s shareholders wish to delay their decision on Rockford’s proposal.
a. TRUE
 7

Q4. Rockford’s shareholders support the offer the company is making.

a. TRUE
Q5. It is believed Rockford will increase its bid if the current one looks likely to fail
a. NOT GIVEN
Reading (23)
GOOD NEWS FROM AN INSURANCE COMPANY
Customer loyalty is an important issue for the insurance sector since retaining a customer cost
much less than acquiring new ones.
Q1. This is the first year that Loyalty customers are paying less for their house insurance.
FALSE
Q2. Insuring a house with Loyalty will be at least four percent cheaper than last year.
FALSE
Q3. Loyalty is performing in a different way from other insurance companies.
a. TRUE
Q4. Loyalty’s car insurance is currently the cheapest available.
a. NOT GIVEN
Q5. It is Loyalty’s policy to share its success with its customers.
a. TRUE
Reading (24)
Records show that tools were being made in Sheffield as long ago as the 13th century. The city
not only produced steel and made metal goods, but also pioneered the processes by which they were
made; for example, the first stainless steel was produced in 1913.
Q1. Sheffield was for a long time a leader in the production of steel.
a. TRUE
Q2. The factories built in the east of Sheffield after 1890 were larger than the earlier ones.
a. TRUE
Q3. At its height, Sheffield was producing almost all of the steel in Europe
FALSE
Q4. After 1979, the British government agreed to put money into the steel industry.
FALSE
Q5. The steel strike in 1980 was part of a general strike all over Britain.
a. NOT GIVEN
Reading (25)
Woolworths graduate training program
Our graduate recruits are our next generation of business leaders.
When you join us, you’ll enroll on our Woolworths Group Leadership Program (WGLP) which
will put you on the fast track to a senior management role in one of our central functions (e.g., buying,
finance, supply chain, systems, human resources or marketing).
Q1. To join the Leadership program, you need to have a university degree.
a. TRUE
Q2. Enrolment on the program guarantees you a job as a senior manager
FALSE
Q3. Part of the program is led by university lecturers.
a. TRUE
Q4. You will get extra money if you have a professional qualification.
a. NOT GIVEN
Q5. A senior person will support you personally during the training program.
a. TRUE
Reading (26)
 8

Franchising: ask the right questions and you should be on the road to success in your venture,
advises Michael Becket.
Franchising operators seem to have a simple approach when it comes to recruiting. ‘Don’t
worry about what sort of work we’re doing, just roll up your sleeves and get down to it.’
Q1. It is simple to buy a franchise operation
a. NOT GIVEN
Q2. Advertisements for franchises don’t always make it clear what kind of business involved.
a. TRUE
Q3. Franchising appears to be very successful in the UK.
a. TRUE
Q4. The exhibition at Wembley provided around 326,000 jobs.
FALSE
Q5. Franchises could grow faster if more money was invested in operations.
a. NOT GIVEN
Reading (27)
You probably know the statistics: whatever you pay for a jar of coffee in a supermarket, half
goes to the manufacturer, a third to the supermarket itself, ten percent to the plantation where the
coffee was grown, and about seven percent to the worker who picked the beans in the first place.
Q1. 15 years ago, manufacturers paid less for raw commodities than they do today.
FALSE
Q2. The fair-trade movement had been in existence for about a decade.
a. TRUE
Q3. Fair trade organizations try to stop producers being exploited.
a. TRUE
Q4. Producers offer manufacturers a 90-day credit period in which to pay them.
a. NOT GIVEN
Q5. Cafidirect is popular because it is the cheapest brand of coffee in the supermarkets
a. NOT GIVEN
Reading (28) ADVERTISING FEATURE
Advertising is a paid form of communication that is used for the non-personal presentation of
information that helps the general public or target audience to know and opt for a product or service.
Q1. With a QVM machine, companies can avoid having a canteen altogether.
FALSE
Q2. The QTM machine provides enough hot drinks for up to fifteen people.
a. TRUE
Q3. Most customers prefer to rent the QTM machine over sixty months.
a. NOT GIVEN
Q4. The electricity used daily by the machine cost less than the price of a hot drink.
FALSE
Q5. The machine company empties the money from the machine as part of its service agreement.
a. NOT GIVEN
Reading (29)
It is not just their availability that is the problem, but the speed with which new versions of
products come on the market. Advances in design and production mean that new items are almost
ready by the time that goods hit the shelves.
Q1. It is a bad thing that new products are so widely available.

a. TRUE
Q2. Products are kept and used for longer than in the past
FALSE
 9

Q3. There are as many computer manufacturers now as previously.

FALSE
Q4. There have always been too many choices for consumers over the years.
a. NOT GIVEN
Q5. The phenomenon of migration barely changed the history.
FALSE
Reading (30)
Unemployment has costs to a society that are more than just financial. Unemployed individuals
not only lose income but also face challenges to their physical and mental health.
Q1. McDonald’s is busy after school hours because young people are their main customers.
a. NOT GIVEN
Q2. In McDonald’s, customer satisfaction is partly dependent on who the customers are served by.
a. TRUE
Q3. The majority of McDonald’s employees are over 60.
FALSE
Q4. Morrisons supermarket is financially in a good position at the moment.
NOT GIVEN
Q5. Two thirds of the jobs at Morrisons will be taken up by people between the ages of 25 and 75
a. NOT GIVEN
Reading (31)
More than half a million new businesses are created each year in America alone. Two-thirds of
these businesses survive at least two years; half make it to at least four. So how does a company
manage to go past the four-year mark?
Q1. More than half the new companies stay in business for four years.
A. FALSE
Q2. Fast expansion can lead to huge debts in business.
A. NOT GIVEN
Q3. Verizon launched its product around the world in September.
FALSE
Q4. Verizon’s European 3G competitors have failed to make money.
A. TRUE
Q5. Mr Szulik believes that going public was bad for Red Hat in some ways.
A. TRUE
Reading (32)
Many critics dislike reality TV but one show which has received very favorable reviews is
Changing Places. The main idea is simple. Take the Chief Executive Officer of a company and put him
or her in the position of one of the company's low-end workers.
Q1. Donald Eisner comes from a rich family.
A. TRUE
Q2. Donald Eisner can cook pancakes.

A. TRUE
Q3. In the program, Donald Eisner successfully cleans rooms up to his company’s required
standards.
FALSE
Q4. Alex Jennings believes quality is important in his restaurants.
A. TRUE
Q5. Alex Jennings has good skills as a waiter.
FALSE
Reading (33)
 10

The old definitions of manufacturing are no longer worth much. One dictionary calls it ‘the
making of an article by physical labor or machinery’. Now go and stand in a queue at a McDonald’s
takeaway. Observe what goes on behind the counter.
Q1. Modern descriptions of manufacturing are the same as traditional description.
FALSE
Q2. At McDonald’s, workers have special training in the production of the food.
A. NOT GIVEN
Q3. Ford wanted to be less regional and more global.
A. TRUE
Q4. The future of the car industry will depend on the power of the engines.
A. FALSE
Q5. Service and manufacturing industries are becoming more similar.
A. TRUE
Reading (34)
Companies frequently combine several different schemes to reward different kinds of
achievement. Eddie Bauer, a clothing retailer, used to pay people mainly by the kind of job they did,
not by how they did it.
Q1. Eddie Bauer has changed the way that staff performance is rewarded.
A. TRUE
Q2. In the past, the company rewarded the job you did, and not how well you did it.
A. TRUE
Q3. Now staff only have to be promoted upwards to get higher wages
A. FALSE
Q4. Any person who works at Eddie Bauer can give another employee a star.
A. TRUE
Q5. Pay is not the only thing that motivates employees to stay with a company.
A. TRUE
Reading (35)
The world is a risky place, especially for those concerned with business and finance. Natural
and man-made disasters, including forest fires, earthquakes, big industrial accidents, and various
transport disasters have added to the feeling of danger. However, part of this fear is irrational.
Q1. Globalization has made people feel less worried about danger.
A. NOT GIVEN
Q2. Over the last 100 years, life expectancy has increased by over 65%.
A. TRUE
Q3. Looking at past risks can be done easily by using information technology.
A. TRUE
Q4. Epidemiologists predict storms and earthquakes.
FALSE
Q5. Insurance spreads the cost of paying for problems from an individual to a group.
A. TRUE
Reading (36)
A self-employed person refers to any person who earns their living from any independent
pursuit of economic activity, as opposed to earning a living working for a company or another
individual (an employer).
Q1. Sally left her last job because she wanted to make decisions about her work herself.
A. TRUE
Q2. Her colleagues in publishing thought that being self-employed would be difficult for her.
NOT GIVEN
Q3. Most self-employed journalists find it difficult to plan ahead.
 11

A. NOT GIVEN
Q4. Sally specializes more now than she did in her last job.
A. TRUE
Q5. Self-employed has barely affected Sally’s attitudes to life.
FALSE
Reading (37) BREAKING INTO NEW MARKETS
The term electronic commerce (ecommerce) refers to a business model that allows companies
and individuals to buy and sell goods and services over the Internet.
Q1. eBay is regarded as the top online auction company.
A. TRUE
Q2. The company buys goods and holds them before reselling them.
FALSE
Q3. The company makes a large profit on every deal
A. NOT GIVEN
Q4. eBay has recently bought a payment business.
A. TRUE
Q5. The US Department of Justice has tried to stop eBay trading.
FALSE
New technology is influencing the way logistics companies are doing business – and cutting
their costs. For example, it costs FedEx $2.40 to track a package for a customer who calls by phone,
but only four cents for one who visits its website.
Q1. It is expensive for FedEx to track orders for internet users.
FALSE
Q2. FedEx has twice as many telephone tracking requests as online ones.
FALSE
Q3. Dell regularly evaluates and updates the way it does things.
A. TRUE
Q4. Dell has taken on 30% more staff to deal with increased business.
A. NOT GIVEN
Q5. Proctor and Gamble now needs fewer warehouse workers.
A. NOT GIVEN
A&C Exports has seen its annual export sales rise by 40% since it improved its foreign
language skills. When the company first targeted Italy, it used an interpreter, but this was very
frustrating.
Q1. A&C managed to sell its products to Italy.
A. TRUE
Q2. A&C wasn’t happy with using an interpreter.
A. TRUE
Q3. A&C thinks that cultural differences are unimportant.
FALSE
Q4. Karen knows how to maximize her language learning.
A. TRUE
Q5. Karen’s work has affected staff at all levels in the company.
A. NOT GIVEN
How do you create a restaurant business and become an overnight success at the age of 52? As
Ray Kroc said, “I was an overnight success alright, but 30 years is a long, long night.”
Q1. The McDonald brothers retired from business when they left the company.
A. NOT GIVEN
Q2. The first time that the public could buy shares in McDonald’s was in 1965.
A. TRUE
 12

Q3. After a few weeks, McDonald’s share price was lower than it started.
B. FALSE
Q4. The clown character Ronald McDonald was Ray Kroc’s idea.
A. NOT GIVEN
Q5. Until 1967 all the company’s restaurants were in the USA.
A. TRUE

Assistant to public relations manager

Business Press is the world's (26)............... respected publisher of business news. As Public Relations
(PR) and publicity (27)............. an essential part in ensuring our continued success, this is an
outstanding (28)............. that could also be the start of a career in this business sector.
Reporting directly to our PR Manager, you will (29)............. her office and learn quickly to do just
about everything. Filling documents, taking calls from journalist and (30).......... their questions are
all included in this. You will also help to organize (31)........... and visits, prepare reports every month,
and help to run an efficient press office.
The perfect (32)........... will have a high standard of education, strong communication skills, and an
excellent telephone (33)............. Professional secretarial qualifications are an advantage. A minimum
of two years' (34)......... which should be within a busy office is essential. You will be confident, have
a professional (35)........... - and be in a hurry to "get the things done.
26. A. Most B. more C. less D. upper
27. A. Play B. produce C. invest D. share
28. A. Opportunity B. idea C. method D. application
29. A. Run B. consume C. demand D. reply
30. A. Answering B. interrupting C. constructing D. recording
31. A. Events B. documents C. sectors D. models
32. A. Candidate B. resume C. reference D. apprentice
33. A. Manner B. sense C. checklist D. support
34. A. Experience B. campaign C. internship D. path
35. A. Appearance B. leadership C. investment D. attention
The green office
There are a number of simple (26) _______ you can take to make your office more environmentally
friendly. Most of them are not just about (27) _______ after the environment. They are useful for
anyone who is interested in (28) _______ their office more efficiently. For example, has anyone in
your workplace ever (29) _______ their computer switched on all night? Making sure that everyone
shuts down the computer at the end of the day will save energy and (30) _______ your electricity
bills too. Many office workers also depend too much on hard copies of documents, which means that
the office spends far more than it should on paper. Make sure everyone is (31) _______ of the system
for creating files and storing emails on computer so that they do not have to (32) _______ everything
out.
A truly green office will have system for recycling different materials. Try to (33) _______ your boss
to set up a system with different bins for paper, cardboard and plastic. If colleagues (34) _______
about the extra time and trouble, you may be able to invest in individual recycling containers which
can be (35) _______ next to everyone’s desk. These are available from many recycling companies.
26. steps 27. looking 28. running 29. left 30. reduce 31. aware
32. print 33. persuade 34. complain 35. placed