DJI Terra Reconstruction Error and Operation Suggestions (Frequent updates are available)

In case of an error, there are three ways to troubleshoot errors by yourself:

1. Perform operations based on the instructions prompted in the dialog box (applicable to v3.5.0 and later versions).
2. Click the Export Log button on the pop-up dialog box (applicable to v3.5.0 and later versions) to export the error
log of the mission to the selected folder (file name of the error log: mission name_error.log). Search the keyword
[exit with] and the number after the keyword is the error code. Perform operations provided in the following table
based on error codes.
3. Find time log of the mission, search the keyword [runPicMapGen exit], and the number after the keyword is the error
code. Perform operations provided in the following table based on error codes. The log can be obtained in the
following ways:
（1） Open storage path: C:\Users\<Computer User Name>\AppData\Roaming\DJI Terra\log
（2） Run DJI Terra and open the log storage path via the shortcut Ctrl+Alt+L.
If the issue persists after using the above three methods, contact DJI Support.

Error Code Error Message Operation Suggestion

General
0001 No usage permissions for this function 1. Use the license containing this feature
NVIDIA graphics card (4GB or 1. Please check if the graphics card configuration of the
0004
above) required computer meets the requirements
1. Only the DJI TerraAPI will return this error code. The
0009 Photos taken with non-DJI cameras DJI TerraAPI currently does not support photos taken
with non-DJI cameras.
1. Check whether the license is successfully bound;
1001 Invalid permissions 2. Check whether the license is within the validity
period.
1. Create another mission and check if the error still
persists;
1002 JSON file read error
2. Change cache directory and create another mission;
3. Uninstall DJI Terra and then install it again.
1. If the error prompt is displayed at the beginning of the
reconstruction, please check whether the graphics
card meets the requirements (refer to the Purchase and
Preparation section of DJI Terra FAQs for computer
1003 NVIDIA graphics card not detected configuration requirements); if the requirements are
met, please download the graphics card driver from
NVIDIAs official website and upgrade it to the latest
version;
2. If the error prompt is displayed after the
 reconstruction has started for a period of time, try
planning the region of interest to remove the edge
region and perform the reconstruction again.
1004 DMV file read error 1. Perform the reconstruction of Aerotriangulation again
1. Check if the disk space of cache directory is
sufficient;
2. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
shared directory storage space is sufficient, and
1005 FILE_System_ERROR
whether the local temporary storage directory space
of the worker device is sufficient;
3. Re-importing photos required if users modify file
directory or change file folder name after photos
imported to DJI Terra.
Aerotriangulation block splitting 1. Please check the available memory space or reduce
1007 error. Check available memory space the distance to Ground/Subjects.
or reduce distance to ground/subjects
1008 Input less than 3 photos 1. Please import more photos.
1. Check whether the imported image is damaged, and
the image thumbnail can be viewed in the folder
where the image is stored to check whether the image
is abnormal (all black, failure to display, the image
seriously overexposed or underexposed);
2. The imported image cannot be a thumbnail;
3. Check whether there is a common view area between
images to ensure sufficient overlap rate;
2001 Structure from motion (SFM) failed. 4. In case of adding GCPs or image POS data, please
check whether the coordinate system is set correctly,
whether the marked points of the control point are
correct, whether longitude and latitude order is
correct, and whether the POS accuracy and control
point accuracy are correct;
5. Check whether input intrinsic camera parameters are
correct when importing photos from third-party
cameras in DJI Terra v3.6.0 or later versions.
1. Check if the disk space of cache directory is
sufficient;
Image correction (distortion and color
2002 2. If it is a cluster reconstruction, check whether the
correction) failed
local area network connection is normal, whether the
shared directory storage space is sufficient.
1. Check if the graphics card has a memory greater than
4 GB;
2003 Reconstruction densification failed
2. Try planning the region of interest to remove the edge
region and perform the reconstruction again.
 1. Check if the disk space of cache directory and shared
directory (cluster) is sufficient;
2004 Grid reconstruction failed
2. Try planning the region of interest to remove the edge
region and perform the reconstruction again.
1. Try planning the region of interest to remove the edge
2005 Scene divide error
region and perform the reconstruction again
1. Check if the disk space of cache directory is
sufficient;
2. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
shared directory storage space is sufficient, and
2006 LOD error
whether the local temporary storage directory space
of the worker device is sufficient;
3. Try planning the region of interest to remove the edge
region and perform the reconstruction again;
4. Update graphic card driver version to v452.39 or later.
1. Check if the disk space of cache directory is
sufficient;
2. Try planning the region of interest to remove the edge
region and perform the reconstruction again;
3. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
2007 MVS error shared directory storage space is sufficient;
4. Check if the graphics card has a memory greater than
4 GB;
5. Check the quality report of Aerotriangulation and
check whether the optimized camera’s internal
parameters are significantly different from initial
internal parameters
1. Make sure the image data are within the coverage of
2008 Failed to generate XML file
the XML output coordinate system
1. Check whether your computer has an NVIDIA
graphics card and that the memory of the NVIDIA
2010 Refining water surfaces failed graphics card is greater than 4 GB
2. If the requirements of step 1 are met, try using a
graphics card with a higher performance and try again
1. Check if the graphics card has a memory greater than
3001 Semantic identification error
4GB
1. Check the resource manager of the computer, check
Digital Surface Model (DSM) the memory usage, and close other memory-occupied
3002
generation failed programs;
2. Check if the disk space of cache directory is sufficient.
3003 Orthorectification failed 1. Check if the disk space of cache directory is sufficient
3004 Orthophoto mosaic failed 1. Check if the disk space of cache directory is sufficient
 1. Check if the disk space of cache directory is
sufficient;
2. If it is a cluster reconstruction, check whether the
3005 Generating 2D map tile failed local area network connection is normal, whether the
shared directory storage space is sufficient;
3. Try planning the region of interest to remove the edge
region and perform the reconstruction again.
1. Check if the disk space of cache directory is
sufficient;
3006 Generating 2D map report failed 2. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
shared directory storage space is sufficient.
1. Check if the disk space of cache directory is
sufficient;
3007 Writing image failed 2. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
shared directory storage space is sufficient.
1. Check if the disk space of cache directory is
sufficient;
2. If it is a cluster reconstruction, check whether the
Projecting reconstruction output result local area network connection is normal, whether the
3008
failed shared directory storage space is sufficient;
3. The region where the reconstruction data are located
is not within the coverage of the set projection
coordinate system.
1. The angle between the camera of image and the
vertical angle is greater than 15° (35° for V3.1.0 and
later versions);
2. If the image data are not of the above types, please
check whether the result of Aerotriangulation is
abnormal. If so, try the following operations:
a) Check whether the imported image is
damaged, and the image thumbnail can be
viewed in the folder where the image is
3009 Invalid image data stored to check whether the image is
abnormal (all black, failure to display, the
image seriously overexposed or
underexposed);
b) The imported image cannot be a thumbnail;
c) Check whether there is a common view area
between images to ensure sufficient overlap
rate;
d) In case of adding a GCP or importing custom
image POS data, please check whether the
 coordinate system is set correctly, whether
the marked points of the control point are
correct, whether longitude and latitude order
is correct, and whether the POS accuracy and
control point accuracy are correct.
1. Check if the disk space of cache directory is
sufficient;
3010 Preprocessing image failed 2. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
shared directory storage space is sufficient.
3016 The number of grid of points for 3D 1. Check whether the mapping area is too small or
reconstruction of visible light is too Sample Distance is too large
small 2. Reduce Sample Distance and try again
1. Check the resource manager of the computer, and
close other programs occupying the memory;
2. Try planning the region of interest to remove the edge
region and perform the reconstruction again;
3. LiDAR point cloud processing: Users can try
reducing the density of the point cloud, or adjust the
point cloud effective distance to reduce the processing
of invalid regions;
4002 Insufficient memory
4. Check available memory size and photo number limit.
Make sure the number of imported photos meets the
requirement;
5. For 2D reconstruction, if the overlap rate of images
taken in a local area or all areas is too high, delete
some images with a high overlap rate (when selecting
images from a folder on Windows operating system,
users can select images sorted by name at intervals).
1. Check the resource manager of the computer, check
the use of the graphics card and memory, and close
4003 Insufficient VRAM other programs occupying the video memory;
2. Try planning the region of interest to remove the edge
region and perform the reconstruction again.
1. Check if the output coordinate system is set correctly;
2. If the image does not have POS information, the result
cannot be set to the known coordinate system;
3. If the GCP is used and it is an arbitrary coordinate
system, the result should be set to the arbitrary
5001 Output coordinate system error
coordinate system;
4. User’s customized PRJ file contains a special
elevation system, but DJI Terra does not support this
elevation system for the moment;
5. The region where the reconstructed data are located is
 not within the coverage of the set elevation system.
1. Please check whether the mission folder and the
5002 Quality report export error report folder where the quality report is stored have
the write permission
1. Check if the disk space of cache directory is
sufficient;
6001 2. If it is a cluster reconstruction, check whether the
/ Abnormal error local area network connection is normal, whether the
6002 shared directory storage space is sufficient, and
whether the local temporary storage directory space
of the worker device is sufficient.
LiDAR point cloud reconstruction
1. Check if LDR type file is missing from the raw data;
Raw data missing LDR type file or file
8001 2. Check if the suffix of LDR file is only in ".LDR~1".
path error
If so, remove "~1" from the suffix.
1. Check if CLI type file is missing from the raw data;
2. Format SD card or replace SD card and collect data
CLI file missing in original data or file
8002 again;
path error
3. If data missing occurs inevitably, send device to DJI
for maintenance.
1. Make sure RTK status is FIX during the whole flight;
2. Make sure to enable IMU calibration in flight route
No overlap between the collection
mission;
8005 periods of attitude data and LiDAR
3. Perform IMU calibration before and after data
point cloud data
collection when flying manually. Perform IMU
calibration every 100s in flight.
Re-collecting Zenmuse L1 data required. Check the
following:
1. Check if base station data and RTK data are missing;
The pose data is abnormal, please 2. Make sure to enable IMU calibration in flight route
check the base station data and RTK mission;
8007
data, and perform calibration flight 3. Perform IMU calibration before and after data
before and after collecting the data collection when flying manually. Perform IMU calibration
every 100s in flight;
4. When flying manually, make sure aircraft is not
hovering for a long period to collect data.
Re-collecting Zenmuse L1 data required. Check the
following:
Optimizing LiDAR point cloud
8008 1. Make sure to perform IMU calibration at the start and
accuracy failed
end of the flight route. Perform IMU calibration every
100s in flight.
8009 File read and write error 1. Check if the disk space of cache directory is sufficient
CLC file missing in original data or 1. Check if CLC type file exists in raw data;
8010
file path error 2. Format SD card or replace SD card and collect data
 again;
3. If data missing occurs inevitably, send device to DJI
for maintenance.
Zenmuse L1 calibration failed. 1. Make sure the number of images imported is greater
8012
Insufficient number of images than 3
Zenmuse L1 calibration failed. 1. Import of data from multiple devices in the same
Different device data or several folder or folder containing multiple folders is not
8015
subfolders in the same imported folder supported for the moment
currently not supported
8016 LiDAR raw data error 1. Check whether the imported folder contains files with
the suffix LDR
2. Check whether the collection time of raw data is too
short
3. If the issue persists after the above requirements are
met, try recollecting data and perform reconstruction
again
8017 3D mesh model cannot be generated 1. Check whether the number of photos is more than 3
because the number of photos used for 2. Check whether the overlap ratio requirements are met
reconstruction is too small when collecting data. If the above requirements are
met, try again later
Error in parsing the base station data 1. Check the RINEX file format. Only v2.1.x and v3.0.x
8020
file to the RINEX format format supported.
1. Make sure to enable IMU calibration in flight route
mission;
8022 Attitude initialization failed 2. Perform IMU calibration before and after data
collection when flying manually. Perform IMU
calibration every 100s in flight
Precision optimization of LiDAR 1. Try increasing the data collection overlap rate before
8027
point cloud failed data processing
1. Check if the disk space of cache directory is
8028 File read/write abnormal
sufficient;
File path error or the raw data is 1. Please check if CLC type file is missing from the raw
8029
missing CLC type file data
Error of CLC type file format for raw 1. Please check if CLC type file is missing from the raw
8030
data data
Zenmuse L1 self-calibration failed: 1. Refer to Zenmuse L1 User Manual and follow
8031 Insufficient number of images in raw instructions on calibration to collect data
data
Base station data file missing in 1. Please check if one of the following format file is
original data. Check if any of the missing from raw data: RTB file, OEM file, RINEX
8102
following files are missing: RTB, file, RTCM 3 file, UBX file
OEM, RINEX, RTCM 3, and UBX
RTK file missing in original data or 1. Check if RTK type file exists in raw data;
8104
file path error 2. Format SD card or replace SD card and collect data
 again;
3. If data missing occurs inevitably, send device to DJI
for maintenance.
Parsing base station data file failed. 1. Check if the base station data file is in one of the
Make sure one of the following following formats: RTB file, OEM file, RINEX file,
8108
formats is used: RTB, OEM, RINEX, RTCM 3 file, UBX file
RTCM 3, or UBX
No overlap between the collection 1. Data from base station should cover full flight
8109 periods of base station data and duration of aircraft. Make sure base station data
aircraft data period is set correctly
1. Check if IMU type file exists in raw data;
2. Format SD card or replace SD card and collect data
IMU file missing in original data or
8122 again;
file path error. Check if file is missing
3. If data missing occurs inevitably, send device to DJI
for maintenance.
1. Check if RTL type file exists in raw data;
2. Format SD card or replace SD card and collect data
RTL file missing in original data or
8124 again;
file path error. Check if file is missing
3. If data missing occurs inevitably, send device to DJI
for maintenance.
Orientation initialization failed. 1. Please calibrate the flight before and after data
8133 Perform Calibration Flight before and collection
after data collection
Cluster Reconstruction
1. Image cannot be synced. Please check whether the
JPEG images required for
1006 local area network connection is normal, and whether
reconstruction
the shared directory storage space is sufficient
1. Make sure that there are worker devices in the LAN
that are enabled and available;
2. Refresh the worker device list in the cluster
reconstruction device list of the control device to
No available worker device ensure that the worker device can be searched, and
7001
check it and apply it for reconstruction;
3. If the firewall is enabled, make sure that
DJIPicMapGen.exe has the local area network (LAN)
access permission in the firewall settings.
Unable to visit control device shared 1. Check the LAN connection to ensure that the control
7002
directory. Check device connection device can access the shared directory normally
1. Check whether the LAN connection is stable. If the
7003 Worker device disconnected problem occurs frequently, it is recommended to
replace the network cable
1. Check if the shared directory set by the control device
7004 File folder not found is properly accessible on the worker device (the
mapped drive letter path is not available for the
 moment)
1. Check if the shared folder has the write permission
7005 Unable to write file folder
enabled
Searching for worker device. Port 1. Check if the control device has the write permission
7703
error for the shared directory