Nagumalle Venkatesh

Mobile No: +91 7842743999

Email ID: [email protected]
Summary:

 5.10 Years of Software Testing (QA) experience in Sales force Testing with (Sales
force Classic, Admin and Lightning Applications), SFDC Testing, Sales force
Administrator, Manual Testing.
 4 +Years of experience on Sales force standard object, custom objects, custom fields,
page layouts, custom Tabs, Reports as per application requirements.
 Good experience in Sales forces Application in Profile, Users, Roles, Leads,
Contacts, Accounts, Cases, Campaigns and Opportunities.
 Exposed towards Salesforce Testing skilled at working on Workflows, Process Builder,
Email triggers, permissions sets, profiles, sharing rules, Apex, SOQL, SOSL.
 Worked on Agile methodology and know tools like HP ALM, Rally, JIRA/ Version one and
two.
 Experienced in Software Development Lifecycles, WebDriver, Web Applications, JIRA,
Version One, AGILE Methodologies, Scrum, QC, Test Complete, ALM, Automation &
Testing tools.
 Showcased excellence in performing continuous integration of code and scripts using
Jenkins and triggered the continuous delivery process using Jenkins’s build jobs.
 Exceptional communication, collaboration & team building skills with proficiency at grasping
new technical concepts quickly and utilize the same in a productive and efficient manner.
 SFDC Configuration, Proficiency in SFDC Administrative tasks providing security
controllers to users by using Profiles, Roles, Permission Set, sharing settings and
Organization wide default Settings, reports, Dashboards and processes to continuously
monitor data quality and integrity.
 Experienced in Manual functional testing- Requirement analysis, Test case design,
Test case execution and Defect management.

Work Experience:

 Worked with Ipark info technologies Pvt Ltd from July 2019 to April 2023.
 Worked with Nubis IT Services Private Limited from May 2023 to Aug 2023.
 Working with MountPoint Technologies Private Limited from Sep 2023 to till now.

Education:

B.Tech with Sanketika vidya parishad engineering college in the year of 2018.
 Technical Skills
 Test case designing
 Test case execution
 Functional and non-functional
testing
 System integration testing
 Defect management tools like Jira,
Azure
 Agile methodology and scrum
ceremony
 Operating Systems: Windows
Family
 Technology: Sales Force Admin, Classic and Lightning Applications

Projects’ Details:

Project 1:

Project Title: Dental India

Client: DUBAS Engineering
Role: SFDC Manual Testing
Duration: 10/2023 to till now

Description:

The manufacture and sales of dental materials and related devices and equipment. And mainly
they want to track all their products sales through particular region, state, and country wise. And
they develop materials such as Glass, alginate and silicone impression materials, gypsums,
investments and crown and bridge materials

Responsibilities:

 Involved in designing Test cases based on S.R.S and Test Plan.

 Executing Tests and analyzing results as per client requirements.

 Detecting the bugs and classifying them based on the severity and reporting.
 Involved in Functional Testing, GUI Testing and Compatibility Testing.
 Regression testing performed on every new build of the application.
 Reporting the Coverage status of test performed on the daily/weekly basis.
Attended Project meetings and interacted with other team members in order to resolve

Project 2:
Project Title: Ola Electric
Client: Ola
Role: Salesforce QA
Duration: 05/23 - 08/23

Description:
The Ola Electric project in Salesforce is a comprehensive customer relationship management
(CRM) initiative by Ola Electric, aimed at optimizing sales processes enhancing customer
interactions and Improving overall business efficiency. Leveraging the power of Salesforce’s
cutting-edge technology, Ola Electric streamlines lead management, automates sales workflows,
and provides valuable insights to drive sustainable growth in the electric mobility sector.

Responsibilities:

 As a sales force QA Manual tester, I am responsible for preparing test Plan, Test Strategy,
test Case Design, Test Case Execution, Reporting Bugs, Testing evidence and Testing
summary
 JIRA is used for agile project management and bug tracking.
 Performed exploratory testing to discover, investigate and understand the functionality of
software application completely which is used to test case design (covering both positive
and negative scenarios)

Designed all the test cases as per the acceptance criteria

Handle basic Salesforce.com administration tasks including user management, Data
 management, access management through profiles and permission sets.
Advanced Administration including workflow. Sharing Rules. Approval Processes,
 Assignment rules, validation rules, Organization wide default Settings etc.
 Handle data migration tasks like insert, update, delete & data backups using
 workbenchGood understanding of development & release procedures, upgrade cycle
 Performed Functional testing, Integration testing and Regression testing
 Debugging/ troubleshooting the application
Monitoring the development activities and reporting project progress.

Project 3:
Project Title: AIG Travel Guard
Client: West Bank, USA
Role: QA Engineer
Duration: 09/2021-04/2023

Description:

AIG wants to help their end users to create policies and claims through a self-service portal and
create a dashboard to individual users to show the progress and capture their profile and user
preferences. This involves different teams to process the claims.

Responsibilities:
To analyze and understand the new requirement Specifications.
Involve in preparation and execution of test cases manually
Executing the tests and preparing reports for the same
Reporting defects, defining severity and priority for each defect.
Regression testing every time when changes are made to the code to fix defects.
Functional testing after defect fixed and verificat ion of customer reported issues.
Sanity and regression testing of web services through manual testing. Tracking the status
of existing functional defects and file a new defect by using JIRA.
Participating in daily stand-up meetings, sprint planning meetings and retrospective meetings.
Worked with Leads, Contacts, Campaigns, Accounts, Opportunities
Report entities in Sales Cloud application.
Involved in data migration by using Apex Data loader.
Involved managing user and security settings using Org wide default, roles and
profiles and sharing rules.
 Project 4:
Project Title: Commission Distribution Program
Client: Roche Diagnostics
Role: Salesforce Manual Testing/Admin
Duration: 07/2018-06/2021

Description:
Commission Distribution Program is a fully customized CRM portal that helps Insurance firm to
handle their Leads (Lead Management System) on one hand. Calculate and distribute
commissions amongst the brokers/middlemen involved in closing successful opportunities. It is
used to calculate the Agent commissions based on the policies created using Production and
Statement files. Production file allows the policies with enrolled status and statement file allows
the policies with approved status by comparing the existing policies it will create/update the
records. By using Jitterbit we automated the process which loads the policy records into
Salesforce. Based upon the loads and performance of the Agents the amount is distributed via
commission policy through hierarchical process.

Responsibilities:

 Created, maintained and executed manual test cases as per requirements

 Preparation of Test cases, Reviewing and Executing Test cases.
 Detecting bugs and classifying them based on severity.
 Performed functionality, Regression, Re-testing, GUI testing and Database
 Testing.Preparing Clarification Documents and Status Reports.
 Execution of scripts to perform data validation and volume testing.

Involved in Team meetings, weekly status.
 Expertise in analyzing the results and reporting suggestions and Defects.

Declaration:
I hereby confirm that the above-furnished details/information is true to the best of my knowledge.

Place: Bangalore.
Date: (N. Venkatesh)