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Waiting Line Quiz

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HERA M13 SORIANO, ROBIN RONQUILLO B.
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6 views2 pages

Waiting Line Quiz

Uploaded by

HERA M13 SORIANO, ROBIN RONQUILLO B.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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WAITING LINE MODELS QUIZ

Name ____________________________ Section ______ Date ___________

Read, understand, analyze, and solve the case problems carefully. Show all
solutions. Round off to four decimal places. Do not use pencil and/or friction ink
pen, as your answers will not be considered.

1. Movies Tonight is a typical video and DVD movie rental outlet for home-viewing
customers. During the weeknight evenings, customers arrive at Movies Tonight with
an arrival rate of (1) customers per hour. The checkout clerk has a service rate of
(2) customers per three minutes. Assume Poisson arrivals and exponential
service times. Determine the firm’s operating characteristics.
1. System utilization or the
probability of an arriving
customer will wait?
3. The expected number of
customers waiting to be
served?
4. The expected number of
customers in the system?

5. The average time a


customer will spend waiting
to be served?
6. The average time
customers will spend in the
system?
7. Do you think it is more
sensible for them to continue
the one-cashier system?
Why or why not?

2. Speedy Oil provides a single-server automobile oil change and lubrication service.
Customers provide an arrival rate of (1) cars per hour. The service rate is
(2) cars per hour. Assume that arrivals follow a Poisson probability
distribution and that service times follow an exponential probability distribution.
Determine its operating characteristics.
1. System utilization or the
probability of an arriving car
will wait?
2. The expected number of
cars waiting to be served?

4. The expected number of


cars in the system?

5. The average time car will


spend waiting to be served?

6. The average time cars


will spend in the system?

7. Do you think it is more


sensible for them to continue
the single server system?
Why or why not?

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