Proposal Edi
Proposal Edi
BY
YUSUF HAMZA
SPS/19/MLS/00038
SUPERVISOR
PROF. A.A MAIDABINO
MAY, 2024
TABLE OF CONTENTS
Title Page………………………………………………………………………..….i
Table of Contents…………………………………………………………………..ii
1.0 Introduction…………………………………………………………………….1
1.1Background of the Study……..…………………………………………………1
2.0 Review of Related Literature…………………………...………………………5
2.1 Concept of Information Resource Sharing…….……………………………….5
2.2 Development of Information Resource Sharing………………………………13
2.3 Significance of Information Resource Sharing to Researchers…………….…15
2.4 Types of information Resources in University Libraries……………………..16
2.4.1 Print Information Resources………………………………………………...17
2.4.2 Non-Print Information Resources………………………………………...…20
2.5 Types of Information Sharing………………………………………………....21
2.6 Aims of Information Resource Sharing in University Libraries……………...25
2.7 Requirements of Information Resource Sharing in University Libraries……..29
2.8 Areas of Resource Sharing in university Libraries…………………………....33
2.9 Methods of Resource sharing among University Libraries………………..….35
2.10 Benefits of Resource Sharing among University Libraries…………….……41
2.11 Policy framework for Information Resource Sharing for Enhancing Service
Delivery…………………………………………………………………..…44
2.12 Service Delivery among University Libraries……………………………....52
2.13 Challenges Hindering Effective Information Resources Sharing among
University Libraries………………………………………………………....54
2.14 Theoretical Framework……………………………………………………...57
2.14.1 Social Capital Theory……………………………………………………...62
2.14.2 Weakness of the Theory………………………………………...…………63
2.14.3 Strength of the Theory……………………………………………………..63
2.15 Conceptual Framework…………………………………………………..…..63
2.16 Summary of the Review and Uniqueness of the Study…………………...…66
3.0 Statement of the Problems…………………………………………………….69
4.0 Research Questions……………………………………………………………72
5.0 Research Objectives…………………………………………………………..72
6.0 Significance of the Study……………………………………………………...73
7.0 Research Methodology………………………………………………………..75
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7.1 Research Approach……………………………………………………………75
7.2 Research Design……………………………………………………………....76
7.3 Preliminary Study Objectives and Findings…………………………………..77
7.4 Research Setting……………………………………………………………....79
7.5 Population of the Study…………………………………………………….…80
7.6 Sampling Technique………………………………………………………..…81
7.7 Sample Size………………………………………………………………..….82
7.8 Research Instrument………………………………………………………..…83
7.9 Procedure for Data Collection………………………………………………...85
7.10 Trustworthiness of the Instrument…………………………………………...85
7.11 Method of Data Analysis…………………………………………………….87
8.0 Scope and Limitations of the Study………………………………………..….88
9.0 Operational Definitions of Terms……………………………………………..88
REFERENCES………………………………………………………………...….90
APPENDIX….………………………………………………………………......100
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CHAPTER ONE
1.0 INTRODUCTION
The study of information resource sharing for enhancing service delivery among
collaboration, and innovation within the higher education sector and contributes
libraries of different types and its purpose is to share human and information
resources so that the collective strength of the institutions facilities the resources
describe an arrangement where two or more libraries come together to pull their
and library resources are not synonymous library resources may include other
(2006) reports that most librarians and information workers would define
1
resources sharing as the information resources typically collected by the libraries
information properly.
From the above definitions information resources sharing can be seen as the
resources and services among themselves for the purpose of satisfying the need
of the institutions.
Information resource sharing is very essential tool for libraries especially in this
between libraries to share their resources for providing better services to their
2
clients. Such resources may include: books, journals and other electronic
resources.
were two or more libraries make their stock available to their respective users
and as well as many include the collective sharing of their respective function. In
other words, resources sharing refers to activities that occurs when two or more
between them to serve the needs of the users must effectively and efficiently. It
also seen as the process through which member libraries within the system
academic activities.
efficiency. It plays a crucial role in enriching the library experience for users and
3
Effective service delivery is an essential goal of the performance management
matrix that compares plan with actual status, indicating deviations (if any), re-
service delivery, Olowu and Adamolekum (2005), state that it is more essential
to secure and manage competent human resource as the most valuable resource
of any organization, because of the need for effective and efficient delivery of
services by libraries.
Academic libraries all over the world are established to support their parent
about changes in our society es. The range of service provided also increase life
style, business, educational systems, as well as social and political values. The
become very important to adopt the technology for the good of education sector.
Dunmill and Arslangic (2006) stated that, ICTs are diverse set of technological
tools and resources used to communicate, and to create, disseminate, store and
4
information very convenient and timely to the users from the comfort of their
homes, offices and where ever they are, while in the move with their phones.
sharing with greater intensity in order to provide more of the technology growth
This chapter consist the following sub headings ; concept, development and
Information is integral to our experience of the world and to personal, social and
organizational functioning. Information is all around us; our senses collect and
our brains filter and organize it every minute of the day. At very fundamental
levels, information colors our perception of the world around us and thereby
5
individuals and corporate groups, especially in the ever–widened complexity of
as text, images, audio, or video, and can be accessed and shared through multiple
knowledge about the world around us. It can be factual, subjective, or even
fictional and can take many different forms depending on its purpose and
audience.
meaningful way to provide context, relevance, and value to users. It can take
many forms, such as text, images, audio, or video, and can be communicated
plays a critical role in shaping our understanding of the world around us. The
quality and accuracy of the information can significantly impact individual and
6
According to Prytherch (2016), information is an assemblage of data in a
organization.
The value of information lies in its ability to help us make informed decisions,
for individuals, organizations, and society as a whole and plays a vital role in
processing and using information effectively. However, with the right tools and
strategies, we can harness the power of information to drive positive change and
recorded as signs or conveyed as signals by waves. This means that any sound
that conveys a message from a sender to a receiver is information and a sign that
sends message from sender to receiver or reader of the sign becomes information.
7
Mohammed (2012) added that it can also be conceived as the by-product of our
conscious and unconscious actions and inactions that adds to our existing
race
formats and sources) requires people to validate and assess it to know its
This has increased the volume of the available information. The advancement of
activities, governance, public services, industries and commerce would not take
place without a regular flow of up to date, relevant and timely information. This
8
information is not only used in effective and ethical ways but also understanding
and our reasons; it can also help to educate our people, accelerate progress and
provide the source of data that is required for the solutions of our increasingly
out the institute mission and vision. This is because the working environment and
duties performed by researchers shape their information needs and the way they
complex and difficult than ordinarily meets the eyes. It is evident in the various
definitions and attributes of the concept notwithstanding the fact that information
is as old as man and that it affects and is affected by all aspects of human
activities.
Utor and Utor (2007) opened that information is vital to the rural dwellers in that
it will not only make for better understanding and appreciation of government
9
beneficiaries of the development of efforts. It is in realization of this amongst
others. Idoka (2003) asserted that nothing then is important for mankind than to
bring within reach all what can widen his horizon, making discoveries and
literacy transformation that can make the individual a more valuable member of
the society.
development, they most have good access to information. This is because the
individuals/researchers shape their information needs and the way they acquire,
Information resources are the total means available and organized in a library for
the support of learning teaching and research. Popoola and Haliso (2009)
both print and non-print, such as text books, journals, indexes, abstracts,
10
information resources are materials that libraries acquire, catalogue, stock, and
made available to the patrons for effective use as well as the provision of other
services.
or even organizations for the purpose of teaching learning and research activities.
ideas and knowledge between individuals, groups and communities for effective
sharing is the process whereby a resource is given by one party and received by
11
members about their task. Mirinda (2008) information sharing refers to oral and
According to Wang and Noe (2010) information sharing refers to sharing with
others that occurs in experimental studies in which participants are given lists of
12
budget, and highest cost and as an economic means. An independent library
cannot satisfy the need of users. So this problem has been overcome by the use of
and physical transfer and common storage for the material used. The services and
libraries we might trace the history of resource sharing since their inception in
various forms viz. shared cataloguing, library cooperation, interlibrary loan and
union catalogue etc. the term library resources include any and of the materials,
amalgamation of people, processes, ideas, material and money which forms the
13
where in each participant is willing to share its resources with other members and
in turn privileged to share the resources of its partners as and when the arises.
Geronimo and Claudia (2005) posit that the first initiative develops library
network come about in the United States, in the middle of 19 thcentury, with the
was the next step forwards the development of library networks and consortia.
In the last six to seven years, library and information activities in libraries and
information centers have entered a new era. Individual libraries are coming out of
the proverbial “Berlin wall” around them. They are trying to form a larger
community in an effort to tackle the ever increasing demand for better services,
financial pressures.
sharing today invite libraries to cooperate as members or partners and not impose
library’ strength and needs. Computer technology now makes the prospects of
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The National library of Nigeria (NLA) was charged with the responsibility of
being the clearing house for all exiting libraries in the country. And by October
19973, an inter-library lending unit was set up in the national library of Nigeria.
were to:
knowledge and careers in personal life socialization. They need information from
decision making and evaluation of any program. He goes further to say that it is
data that have been subjected to some processing functions capable of answering
user query or simply collected that would help the decision making.
15
University Library Glossary (2014) see information as data presented in readily
comprehensible form, to which meaning has been attributed within a context for
its use in a more dynamic sense, the message is conveyed by the use of a medium
significant role in our daily professional and personal lives and we are constantly
challenged to take charge of the information that we need for work, fun and
Moberg (2019) observed that information sharing is a key ingredient for the
stay competitive and boost profitability. In this digital era, research on it has
Information resources are the tools with which the library services are performed.
They include books, microforms, tapes, computers and dairies among others. The
importance information resources can be seen from the fact that if they are
removed the library is ceases to exist as what will be left is only building. The
library is made up of both the building and the materials and none of them can
16
function effectively without the other. There are many types of information
resources available in libraries. They are usually categorized into two forms of
Print Information Resources Print information resources in the library are those
items that are printed on paper which appear in book form. The uses of these
materials must be able to read as that is the only way print materials can be used.
Book: A book is a print material printed and often bound in one or more
bodies.
Some of the basic information which a dictionary provides are words and terms
among others. There are both general and subject dictionaries. Examples include:
Dictionary.
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Directory: Is a reference material that lists persons, companies, institutions and
organizations giving their names and addresses. There are 29 directories for
Telephone Directory.
Almanacs and Year Books: Are yet other types of reference book. These two
perform the same function or role of covering activities and events within a
period of one year and presenting them in descriptive and or statistical form.
science and sports statesman’s yearbook, Whitaker’s Almanac and Nigerian year
continued indefinitely, serials are also called periodicals and they are considered
magazines.
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Government Publications: These include all official documents published by all
Nations and its agencies, African Union (AU), Economic Community of West
Maps and Atlases: These are another type of print resources available in
libraries; maps are drawings and illustrations of the earth’s surface usually
showing countries, rivers, seas, lakes and mountains. On the other hand an atlas
is a collection of maps.
Clippings: which are pieces of paper cut out from newspapers or magazines.
Clippings which are also called cuttings contain very important information of
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Manuscripts: These are books or paper writing by hand or with a typewriter
published.
These are library materials that are not printed on paper. They come in forms
other than in book form and are also called non-book materials or audio-visual
materials. Some of them are listened to, some are viewed while others can be
the new information technology cannot be used on their own like books, rather
they require certain equipment to facilitate their use. The non-print information
tapes or cassettes, phonon discs and other sound recordings. The use of these
information resources requires good listening skill which is the only way to
b) Visual Information Resources: These are those that can only be used by
viewing as they do not have any sound and cannot be heard. There are many
library materials in use today that fall into this category: Examples include:
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i. Transparencies: These are those with images that are seen only when
microfiche and micro cards, microfilm has become a great space saver
both the audio and visual effects in the transmission of information. The full
benefit of these information resources is received when the user implores both
his listening and viewing skills. Resources that are audio-visual in nature
include television, motion pictures (sound film), veiled films and video disks.
audio-visual materials such as computer aided compact disks (CD) and video
compact dices (VCD). Equipment required to use these materials include film
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2.5 Types of Information Sharing
themes and topics, each topic enabling different pattern and levels of networking
and sharing. We view, for instance, super-sharing and non-sharing as social and
cultural phenomena; that is, phenomena that are affected primarily by factor
contexts. Erdelez (2007) the empirical findings gave basis to the following
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Paradigmatic Sharing: Information sharing as means of establishing a novel
disciplines.
activity.
problem, approach, or area. All types of information sharing take place in such
groups.
Occasional Sharing: Take place between colleagues who do not share the same
sharing are mainly limited to sharing information about relevant documents and
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Non-Sharing: Is combined with research projects that are unique in the sense
that no one else either in the immediate work community or in virtual research
which a library makes its materials available to the clientele of another library
upon request.
They further stated that “the internet has emerged as a major source of
information in today’s IT age. Researchers from all corners of the earth are
finding that their work thrives in a network environment, immediate access to the
work of colleagues and virtual library of millions of thousands of papers and the
services like email, file transfer, video conference, social media, etc. but also
facilitates 24hrs access to information from the comfort of one’s home or work
place. Rahim (2013) stated that “nowadays mobile devices are intensively used
common use of mobile devices and their features (e.g. accessing the internet or
environment. Oduwale (2004) stated that researchers and students have access to
24
that the most prominent of ICT today is the internet, which provides the largest
reservoir of vital information in all kinds of disciplines all over the world. In
addition, Aqil and Ahmad (2011) opened that “ an aspect of our day to day life,
making our life easier and smooth, especially when it came to education and
research.
for university libraries to enhance access and availability for library users. It
and Malone, 2010) and achieving excellent performance, cohesion and decision
(Mayo and Langfred, 2004) and coordinate their tasks inefficiently (Andres and
25
Smud 2001). On the other hand , in a few situations, information sharing leads to
inefficiency during group tasks in which people can make decisions based on
heuristics (De Dreu and Beersman, 2010; De Dreu, Nijstad and Van Knippenberg
2008)
Workshops, Training and Seminars are the main information sharing activities
to the presenter without interrupting. More and more this approach has given way
to much dynamic and stimulating group leaving processes. This may involve a
workshop, training session or seminars. The trend in learning activities is now for
people or researchers to interact with their peers and share what they know.
People discuss things and benefit from each other’s views and experience.
Gate, Linked in the institutes Library and other library website and portals. These
methods can be tailored in their needs. For example, they invite key people from
outside the organization; they can make presentation and you can discuss them.
literature through internet and offline database, on CDs, of static, and in many
cases decreasing library budgets along with high cost of published output had
26
to fulfill information needs of their primary clientele. Under such squeezing
situation the best option left with the libraries is to optimize their resources
sharing aims to ensure that library users have access to a wide range of materials
resources among libraries, users can benefit from a larger pool of resources and
each library acquiring the same resources independently, they can share and
borrow from each other, thus optimizing the use of available resources and
reducing cost.
can streamline and use their resource more efficiently. Rather than maintaining
on their areas of expertise and rely on other libraries for materials that are not
frequently used.
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Save Money for Library: Resource sharing can lead to significant cost savings.
Instead of purchasing every item users request, libraries can borrow or access
resources from partner libraries. This reduces the need for expensive acquisitions
best practices, and joint initiatives, leading to improved services and better
digital content, increasing the chances of meeting the diverse information needs
of users.
offer their users a more comprehensive range of materials and information. This
28
enriches research opportunities, supports academic endeavors, and promotes
leading to improved service delivery, joint initiatives, and shred best practices.
the local library, resource sharing addresses disparities in information access and
promotes inclusivity, benefiting users who may not have access to certain
Wang (2014) considers the online computer library center as a model of library
network in the state of Ohio, USA to a national network in USA and then further
29
Local Cooperative Network: proximately it is the key factor in the evolution of
museum, archives etc. house located within the same state capital can network
their services and resources for the benefit of all. The academic libraries should
State Network: this is the network that involves the extension of the local
network to cover the entire state. With this the academic libraries can go beyond
locality, for instance Bayero University can network with Umaru Musa Yar’adua
University at Katsina.
network bring into the international network its information resources, sources,
staff and services. These international networks cover countries and contain
continent.
The Internet: This is the largest of the entire network. This network enables
30
The resource sharing will be successful when several key requirements will be
are the key requirements. There should also be a mutual understanding (in
sharing involved the use of modern technology and a less amount of behavior
modification.
Internet plays an important role in resource sharing which requires less effort and
required less resource for proprietary networking solution. All the libraries which
are digitized should have a high-speed internet connection so that good user
interface can be provided to the web browser which will enable integration and
The World Wide Web and the internet have given a strong policy for consortia
Chatterjee (2010) is the opinion that information resources sharing do not merely
For instance, librarians in any library in Nigeria can easily find out any
31
America within a couple minutes without leaving the confines of their library
building. The fact is that ICT has become indispensable to libraries in the
librarianship as a profession.
are interconnected or linked for the purpose of resources sharing. Kaul (2002)
gives the view that a library network can bridge the digital divide and content,
and most popular activities undertaken by library networks. The exponent ion
growth of information and escalating cost have prompted the libraries to look for
a collective arrangement which will provide them with a better bargaining power
Gouda, 2013).
made the task of resources sharing very simple and convenient. The new
32
technology brings service which has changed the nature of fundamental library
The process of resources sharing largely involves on two major factors. One is
the availability of resources in library and the other is the sufficient numbers of
library willing to join with resources sharing civilities. The following are the sum
libraries; most of all libraries are willing to join with these resources sharing
library, standardized for library software, hardware and database for sharing of
which users can access, there should need an agreement, upon which the whole
libraries so that each specializes in certain subjects whereby jointly they are able
to achieve good coverage of publications in all subjects. The scheme would cover
33
Cooperative Cataloguing: this is referred to as sharing of the work of producing
materials corporately so as to provide one another with the resources that might
involves in the process of leading and borrowing of books, journals and audio
underlying idea is that it will be built on cheap land using compact storage and
together resources and know how to establish cooperative ventures has been done
34
Cooperative Delivery: this is the process where two or more librarians agreed to
libraries engage in exchange of staff especially in technical and ICTs unit in the
libraries.
The scope of resource sharing activities in academic libraries is quite broad and
sharing was limited to interlibrary loans, document delivery and lending from
the transition of resource sharing from a request and supply service for physical
documents in a variety of formats with workflows linked with other core library
progressive change in the prevailing methods of resource sharing across time and
the adoption of more efficient technology based resource sharing options. The
35
systems while the introduction of cloud computing further revolutionized
resource sharing (Yuravaj, 2015). This study examined the various methods of
sharing network
which the library makes use of a centralized service to share resources with other
centered efforts made by a library to provide information that meets the specific
information needs of a user, often made in the form of a formal request (Posner,
library has access to information that exhausts its users’ needs. In addition, it is a
and areas of priority upon analysis of interlibrary lending data (Posner, 2017).
36
automated request management systems, the introduction of user notification and
costs, time and training (Posner, 2017: 5). Most often interlibrary lending
requests (Posner, 2017). The most widely used monolithic resource sharing
platform today is the OCLC’s World Cat Resource Sharing which offers
user-cantered services and more efficient tools for document delivery (Braggioli,
2018). However, the use of technology to track electronic materials for example
has impeded the use of information and has limited document delivery to the use
37
of particular routes or access to only a few sections of a document at a time, in
line with license agreements (Classen, 2019). OCLC’s Article exchange is the
Library Consortia:
Libraries also engage in other arrangements that can satisfy at least some
percentages of their patrons needs at lower cost and with foster fulfillment than a
Katsina State Tertiary institutions are able to pool their resources to gain various
benefits. The ability to draw from materials distributed across a larger group of
libraries can significantly increase the size of the collection effectively available
library systems that work together on the basis of a formal agreement to facilitate
Consortia resource sharing is a more efficient and cost effective than other
and their users. Technology has a critical role to play in resource sharing and the
38
streamlining of workflows and the reduction of staff intervention through the
technology (Saini, 2017). Online Computer Library Center is the largest library
network in the world, and its World Share ILL is used by several thousand
Shared Collections:
of materials that all participating libraries can access. This approach allows
libraries to diversify their collections and offer their users a wider range of
contribute and lend items to one another, or digital, where university libraries in
39
Cooperative Purchasing:
State can negotiate better prices, discounts, or licensing terms for purchasing
Cooperative Cataloging:
With the growth of digital resources, university libraries in Katsina State can
share electronic materials more easily. Digital resource sharing involves sharing
40
provide access to a wide range of digital materials, ensuring that users can access
and expertise. University libraries in Katsina State can joint these networks to
access shared catalogs, request materials, and collaborate with other members on
service delivery and leverage their collective strengths to benefit their users.
Resource sharing among university libraries plays a crucial role in improving the
41
Resource sharing in libraries offers several key benefits. Firstly, it expands
access to broader range of resources for library users. Through interlibrary loans,
materials that may not be available in their local library, enriching their research
and joint initiatives. It promotes equal access to information, ensuring that users,
and digital resources. This expanded access enables users to explore diverse
base.
42
Increase Access to Resources: Through resource sharing, libraries can tap into
available to their users. This ensures patrons have access to materials that may
not be available in their local library, enriching their learning and research
experiences.
to explore new topics, deepen their understanding, and pursue personal and
professional growth.
43
Reduced Cost of the Library: Resource sharing helps libraries reduce cost by
need for redundant efforts in acquiring materials that are already available in
The local library, whether public, school, academic, or special has the
However, for a variety of reasons, this may not always be possible. Properly
interlibrary loan, and reciprocal access are not to be used as a substitution for the
44
One point that must not be lost is that the library service of resource sharing is
not free. Ultimately, all residents of library must share the cost. Residents who
are not taxed for library service will share the cost through nonresident fees.
membership in a library system. All full member libraries must follow the
ILLINET Interlibrary Loan Code. In addition, full member libraries must provide
reciprocal borrowing to resident patrons of other libraries that are full members
of the library system and shall also honor library cards issued to non-residents of
the system area if the library does not opt out of the non-resident card program.
Any changes to this system Resource Sharing policy are subject to prior approval
of the Librarian. All policies governing all aspects of the system’s Resource
Sharing Plan, including any and all fees that may apply, shall be posted on the
A. Reciprocal Borrowing
b. Issue library cards that meet the minimum guidelines for reciprocal
45
c. Annually review its nonresident fee policy and report to the system the
method adopted by the library to determine the local use nonresident fee, the
registered patrons.
patrons. The reimbursement will be made within eight weeks of receipt of the
reimburse the lending library for lost or damaged material not paid for by
policy.
ii. If reimbursement is not made within three months of receipt of a bill, the
lending library may appeal to the system grievance procedure for further
action. Such action may include loss of full member status or suspension
c. A library shall not sell a separate use card to residents who live in another
legally established library service area that taxes for library service.
46
d. A library may choose to sell a nonresident card. If a library chooses to sell
nonresident cards, the cards shall be issued; and nonresident fees shall be
Administrative Code. The purchase of this card enables the purchaser to have
reported as delinquent.
possible.
significant imbalance for the lending library. Such restrictions shall not
include the charging of any fee that is not also charged to the patrons of
47
lending library is expected to initiate communication with the card-
is not determined by the libraries involved, one of the parties may request
3. The limiting library’s Board of Trustees shall review any limits imposed
conditions justifying such restrictions still pertain and the limits imposed
b. Agrees to honor the delinquency thresholds of other system libraries and not
another library, until the delinquency is cleared. When in doubt, the library
should contact the Card Issuing/Home Library for verification of the patron’s
status.
c. Have a policy by which delinquent borrowers will be refused service until the
or collect payment directly from the patron and assist with the retrieval of
48
delinquent material borrowed by one of its registered patrons if requested by
within eight weeks of receipt of the bill from the lending library.
valid borrower’s cards from libraries outside the system, provided the library
borrowing program.
49
e. Mediate, through a grievance procedure, reciprocal borrowing disputes,
for libraries, or suspension from the system for all types of libraries.
b. If an interpretation of this policy is at issue, the system will use the procedures
c. The system will notify all libraries of any member library whose reciprocal
Borrowing
50
c. Encourage the lending of all types of material to reciprocal borrowing patrons
B. Reciprocal Access
system.
library for on-site use by reciprocal access patrons from other system
libraries. If, for a valid reason, a library cannot provide on-site physical
51
must submit a plan to provide functionally equivalent access to patrons of
access program.
Libraries across all types, sizes geographical locations are commonly tasked with
makes service delivery central to the operation of libraries while their resources
are geared toward delivering services that are adjudged to be high quality. The
need for quality service delivery in libraries stems from the service-centric nature
of libraries where user’s satisfaction is the gauge to measuring how well the
52
libraries. Consequently, the sustainability of libraries is to a significant measure
dependent on the satisfaction of the users, which according to Gyau, Lui and
The concept of service delivery in libraries entails the act of providing library
indirect service which constantly needs to be improved upon to catch up with the
Enhancing library services for the users aims to provide them with a quality
service. Service quality In libraries at its most basic level connotes library users
2018). The authors further affirmed that the quality of service has become the top
information service deliveries are library processes and activities that are
53
deployed by libraries to deliver information services and resources to library
users, with the aim of enhancing the activities and productivity of library users.
influenced library services. Library services are those services offered by the
library to its users. Igwela and Nsirim, (2018) identified library services
dimension due to the structure, manner and service in the present world caused
library management system to electronic library management has paved ways for
great changes in the very structure and manner of library profession (Koya &
Gopakumar, 2018).
54
Consequently, university libraries in Katsina state requires ICT skills because
ICT skills are the prerequisite for effective service delivery for information
University Libraries
compatibility issues among different library system can hinder seamless sharing
of resources.
may limit the ability to share certain materials, especially electronic resources,
across institutions.
participating libraries can create challenges in equitable sharing and may lead to
imbalances in consortium.
practice can make it difficult to integrate resources from different libraries into a
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Resource Management: Managing shared collections, including cataloging,
logistical challenges.
Staff Training and Skills: Library staff may require training and skill
Security and Privacy Concerns: Ensuring the security and privacy of shared
stakeholders may impede the adoption of new resource sharing practices and
technologies.
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Addressing these challenges requires collaborative efforts, investment in
The study aimed at examining the information resources sharing for enhanced
chapter one. The study will concerned with information resources sharing
activities and the research collaboration ties establish from such interactions. So
Capital Theory (SCT). The concept of information sharing cut across all fields
ideas and research contents to facilitate effective access and use of information
and knowledge. Hence the SCT will be used to understand the patterns,
For this study social capital theory will be choose to inform this investigation
into information resource sharing for enhanced service delivery among university
Fukuyama ((2002:27) believes that social capital theory is mutual standard or set
57
constructive beneficial outcome, while Garip (2008) defines social capital as a
means of producing goods and services through constant and casual networks
For this study, social capital theory refers to the social network, norms and
Social capital can be used to explain the process and improve performance of
libraries who are participating in information resource sharing for effective use.
58
The scope and components of SCT are presented figure 1 below:
Networks bonding/binding
Reciprocity
Diversity Social capital
resources sharing practices for enhanced service delivery will inform by the fact
that the theory highlights important issues with respect to the nature and
characteristics of libraries, what they tend to contribute, and the benefits that they
Helpern’s (2005).
59
Sense of Belonging: When university libraries abide by the norms of the
information resource sharing practice around us, we become part of a group, and
fellow group members reward us with social safety. When we perceive a sense of
belonging, we feel accepted and at ease with being ourselves, which causes us to
to achieve the goals of the system among the participant members’ libraries.
Feelings of Trust and Safety: The libraries under study user feel your platform
is a safe place to be, they are more likely to feel positive about your information
resources. A trust and safety team will build and preserve user trust in your
library by ensuring that you online platform is a trust worthy and safe place for
university libraries of the same ideas came together, their system of satisfying
their users in providing information resources add value to the members of the
institutions. Common ideas and perspectives will be shared among others for
60
Reciprocity: Reciprocity is another important aspect of information resource
sharing among libraries. The libraries under study should agree to do something
similar for each other, to allow each other to have the same rights in the system.
Values, norms and outlook on life: Those libraries whose belong to the system
derive some values and norms from those other libraries that are not part of the
Power: The ability to participate and contribution of the libraries under study
will give them collective power and authority as a group and to exercise as
together towards achieving a common goal and when they charged with some
The SCT will be used in this study to examine and explain the approach and
Katsina State.
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2.14.1 Weakness of the Theory
The social Capital Theory has been criticized by scholars from a functional-
inputs for collaborative participation or for the usefulness of social capital into
Coleman 1990; Putnam 1993, 1995; Brown et-al., 2006). Bourdieu (1986)
trust, culture, authority and norms hinders wider participation and evaluation
Electra. Other forms of criticism include that social capital is too simplistic and
Despite the criticism of the theory by some scholars, the theory is relevant to the
current study and will be used for the applicability of information resource
sharing for enhanced service delivery among university libraries in Katsina State.
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2.14.2 The Strength of the Theory
The current study adopted the social capital theory to understand the importance
of information resource sharing for enhanced service delivery and joint efforts in
the academia, common goals may include research, achieving world standards,
more can be achieved through information resource sharing for enhanced service
posits that social networks influence and facilitate the acquisition and utilization
several variations and contexts use to organize ideas in a research and make
the research and acts as a basis in which the research is formulated. Conceptual
framework differentiates variables and how they are related to each other. The
63
Current status of information Information resources
resources available
library for the support of learning, teaching, and research for public, an
information materials in both print and non-print, such as text books, journals,
materials that libraries acquire, catalogue, stock, and made available to the
patrons for effective use as well as the provision of others services, there is need
with the interconnection of libraries so that the participating libraries can share
utilization of resource.
one entity available to another entity. It can be describes as the exchange of data
65
between various libraries. Information sharing can be understood as a set of
collaboration and team work that fosters continues improvement and promotes
library process and activities that are deployed by libraries to exchange the
library users, with the aim of enhancing the activities and productivity of library
user’s.
not take place without regular flow of up up—to-date, relevant and timely
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which allows professional scrutiny of every bit of data generated among them.
Nahapiet (2008), point out that, new resources, include scientific advances, and
are created mainly through two generic processes: sharing and combination.
The sharing of information and materials allow libraries to build on each other’s
work and achieve results faster. With theses, research on information sharing
responsibilities.
(2006) Ayinda (2014), Ali and Oweye (2010), Malyawat (2012), Judge (2011),
Yusuf ( (2012), Agoulu (2008) etc. moreover, the literature review tried to
Mesmer, Magnus and Dechurch, (2002), Mayo and Langred,(2004), Andres and
Smud, (2001).
The literature identified the aims and objective of information resource sharing
Andres and Smud (2001), Mayo and Langfred (2004).The literature also
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highlights some of the requirements for information resource in university
libraries by the scholars such as wang (2014), Omekwu (2004), Bannigo (2001),
The literature also discuss the method, benefits of information resources sharing
and policy framework in the university libraries by some of the scholars such as
(2020), Kristof (2018), Braggioli (2018), Classen (2019), Pereira & Franco
Parker and Adeyimi (2020), Tee (2022), Bousso and De Lemons (2022), Sharif
(2007) among others. The researcher observed that, there is little literature on
sharing.
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The study also adopt SCT model as a theory in order to guide and support the
research work. The reason for adopting this theory is relevant to the current
However, this study is set to examine the information resources sharing for
it also seen from the review that , despite the relevance of the review with the
existing research work, there is no study that talk directly on the entire variables
of the present research at the same time, but rather some studies where centered
among university libraries in Katsina State lies in different key aspects such as
resource constraints but also foster a culture of collaboration and innovation that
In every academic institution libraries are supposed to be the heart that support
the teaching, learning and research activities. Libraries are expected to collect,
69
of its users. Adeniran (2011) states that, the purpose of a library is defeated if its
users are not satisfied with the resources that the library provides. This is in spite
of the fact that library is the supportive input for any academic institutions for
and in some cases where such information resources are available they are not
information needs of their users due to lack of fund, inadequate collections, and
experience and ideas from one person to another and make them easily and
freely available to the students, researchers and scholars. The university libraries
are the center of information that makes almost all kind of knowledge and
70
information readily available to its users. It is established, supported and funded
want to continue offering their best to meet the mandate of the institute. The
major problem they face is inadequate funding which lead to poor condition of
extreme dilapidated structures and facilities, inadequate ICT facilities and others.
The preliminary study made by the researchers, revealed that the major problem
faced by the university libraries in Katsina State is lack of fund that will enable
resources sharing couple with problems of hard and soft ware for easy Resources
Sharing etc.
information resources and make them available and accessible while ensuring
the information resources sharing strategies that meet the information needs of
the users at the right time. Therefore, university libraries should sustain the
71
resources, and more information resources should be acquired and be given
accessibility to the students at the right time because of their usefulness to the
This study therefore, looks at the state of information resource sharing for
3. What are the attitudes of library staff toward information resource sharing
72
1. To assess the current status of information resources available in
State.
sharing initiatives.
The study of Information Resources Sharing for enhanced service delivery will
be considered significant in many aspects. Firstly, the study will help the
University libraries. The study will also contribute to the existing literature in the
field of library and information science. The study will consider significant in
73
upon the cardinal functions of a library. The study will enlighten all University
The study will also try to find out problems hindering effectiveness and
they can address them and embrace this idea of Information Resources Sharing
with view of improving its information service delivery to their clientele. The
study will also help university management to establish the various Strategies to
In addition, the significance of this study lies in the fact that the findings of this
Resources Sharing for enhanced service delivery in the Libraries. The study will
74
7.0 Research Methodology
This section describes the proposed methodology for the study. It also comprises
the research design, research setting, preliminary study and its findings, research
design, sampling technique and sample size, population of the study, instrument
for data collection procedure for data collection, and method of data analysis.
The research approach for this study is qualitative method. According to Flick
data and analyzing texts and images rather than number and statistics. This
that people put to a certain social or human problem (creswell, 2014) and is said
The rationale behind the choice of qualitative approach for this study it will
allows in-depth analysis of small groups of people. It will also allow the
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7.2 Research Design
Research design is a plan for research project it provides guidelines which direct
the researcher towards solving the research problems and it may vary depending
Denzin & Lincoln (2011) are types of inquiry within qualitative, quantitative,
and mixed methods approaches that provide specific direction for procedures in
a research design. Others have called them strategies for inquiry. Similarly,
Abaje and Alarape (2010) define research design as the total plan of a given
study. It outlines how the study will be executed with the minimum of
complications.
There are a lot of qualitative research designs, but for the purpose of this study,
Czarniakska (200) “is the procedures for conducting research within the context
of quality mode of inquiry which involved focusing and studying one or two
experiences”.
The justification for using qualitative narrative design is that it allowed the
researcher to identify an issue or concern, provide the purpose of the study and
76
individuals through examining not only one individual but several individuals as
well. The design will be chose because it allows for the systematic study of all
the variables, analyzing them and assisting in arriving at clear conclusions and
also the ability to provide a deeper a deeper insight into interaction with
participants and the ability to capture the detail stories or life experiences of
Therefore, the qualitative narrative design also allows the researcher to select an
these persons based on their experiences to analyze them, and this can assist in
3. To find out the methods they are using for providing information
77
4. To examine the department/section handling the service of information
It observed from the preliminary study there are four (4) university libraries in
Katsina State. It discovered that among the four university libraries, only 2
For the preliminary study, the researcher visited the libraries under study with
librarians of university libraries under study. The researcher raised the following
questions
b. What are the libraries that you cooperate for information resource sharing
c. What are the methods are you using for providing information resource
78
e. How many staffs handling the service of information resource sharing in
your library?
two ancient kingdoms of Katsina and Daura. These kingdoms were among the
79
oldest Hausa state. The area is located in the Sahel Savannah region of northern
6052’03E9002’40 East. Its principal Neighbors are Zamfara and Sokoto to the
west, Jigawa and Kano to the east, Maradi and Damagaram in the Niger
Republic to the east and Northeast and Kaduna State to the South.
Katsina State was created out of the former Kaduna State on Wednesday,
and political transformation of the area. The state has a population of 5.79
cultural and political spheres. New Local government Areas and District
Councils have been created. There are four universities libraries in Katsina State.
constructed.
objects or items from which the sample are taken for measurement”. From the
80
preliminary investigation conducted, there are 4 university libraries located in
university libraries. The libraries have a total number of 17 staff that handling
information resource sharing. These libraries are presented in the in the table
below:
a way that they represent the larger group from which they will be selected (Gay,
2006). There are number of sampling methods in qualitative research, but for the
purpose of this study purposive sampling method will be employed for data
reason for chosen purposive sampling is due to their advantage of open rooms
81
the key informants that will provide information and contributes to researchers
The sample size of this study comprised of two (2) university libraries Umaru
justification for the researcher for selecting two (2) out of four (4) university
libraries located in Katsina State is that, those selected two university libraries
are currently offered information resource sharing in their libraries, the other two
researcher will select a university librarian and three (3) information resource
sharing staff of each university library as the respondents of the study. The total
of eight (8) respondents will be selected as the main respondents of the study;
their choice will be informed by the fact that they are responsible for managing
information resource sharing in their respective libraries. The sample size will be
“< 6 (i. e greater than or equal to 6)” participants for interview in narrative based
sample size of > 10 (i. e less than or equal to 10) as participants “in the same
82
narrative based qualitative research. The table below will shows the sample size
researcher. Brink, Vander Walt and Van Rensburg (2012), Leedy and Ormrod
(2010) and Polit and Beck (2012) also add to the definition of an interview by
is a good tool for measuring attitudes and most other content of interest, it permit
83
the act of probing when the interview process is ongoing, and there is
interview protocols.
The reason for the choice of structured interview is, it is standardizes the order in
which questions are ask from the survey respondents, the questions are always
answered within the same context. This ensures that answers can be reliably
aggregated and that comparisons can be made with confidence between sample
used as best suited for engaging in respondent or focus group studies in which it
a research question.
State.
84
Section E: Benefits of information resource sharing among University libraries
in Katsina State?
to collect data. Permission will be collect from the four university libraries that
take part in the study in Katsina State. The researcher will personally administer
instrument and the findings of the research. The researcher will adopt the
organization before the data collection takes place. Thus, the researcher
85
familiarize with the culture of all the participating organization intended
a. The number of organizations taking part in the study and where they are
b. Any restriction on the type of people who contributed data. The data
Katsina State.
will be reported in detail thereby enabling future researchers to repeat the work
if not necessary to gain the same result (Shenton, 2004). For this reason,
86
Conformability: to establishing the conformability of this research, steps must
be taking to help ensue as far as possible that the work findings are the result of
experience and ideas of the information rather than the characteristics and
meaningful facts to the data obtained. Data for this study will be obtained
qualitative methods are too voluminous; the researcher should make a plan on
how to reduce the data by identifying a coding procedure that assists in reducing
the information put into themes or categories. In this study, qualitative data will
be obtaining from interview, will analyze trough thematic analysis. Braun and
Clark (2013) assert that; thematic analysis is flexible data analysis plan that
qualitative researcher use to generate themes from interview data. This approach
analysis; it can be utilize for case study, phenomenology, generic qualitative and
narrative inquiry to name a few. This data plan is perfect for both novice and
expert qualitative researcher because the steps are easy to follow but rigorous
87
enough to generate meaningful findings from the data. The analyze qualitative
data will organized and presented according to the research questions, to bring
together all the relevant data that pertains to the exact issue of concern under
study and preserves the coherence of the content qualitative data involved in
interviews.
The study investigated the information resource sharing for enhanced service
delivery among university libraries in Katsina State. Its scope was specifically to
88
users to help them perform better in their chosen areas of studies, such
electronic gadgets.
providing access to resources for the mutual benefit of all libraries included.
services and operations to effective meet the needs and expectations of users.
like university, polytechnic, college, and all other institute of higher learning.
education.
5. Katsina State: Katsina State is a city located in Northern Nigeria, with more
than two universities and higher education institutions. In the context of this
study, Katsina State serves as the geographical area of focus for examining
boundary.
89
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APPENDIX
MAY, 2024
Thank you.
Yours faithfully,
Yusuf Hamza
SPS/19/MLS/00038
100
Section ‘A’: Demographic Information
1. What are the types of information resources are available in your library:
Print resources [ ] Non-print resource [ ] both print and non-print resources
Section C: How can Information Resources Sharing be effective to enhance
Service Delivery among University Libraries in Katsina State?
3. How satisfied are you with the current information resource sharing practice
in your library: Very satisfied [ ] Satisfied [ ] Neutral [ ] Dissatisfied [ ]
Very dissatisfied [ ]
Section D: What are the Attitudes of Library Staff toward Information
Resource Sharing Initiatives in Katsina State?
101
1. Could you please provide the attitudes adopted toward information resource
sharing initiatives in your library.
……………………………………………………………………………………
……………………………………………………………………………………
……………………………………………………………………………………
……………………………………………………………………………………
…………………………………………………………
1. What do you perceive as the benefits of information resource sharing for your
library?
……………………………………………………………………………………
……………………………………………………………………………………
……………………………………………………………………………………
……………………………………………………………………………………
……………………………………………………………………………………
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