Public Tech Platform for Frictionless Credit

Platform Error Codes

Document Version 1.2

December 2023

RESERVE BANK INNOVATION HUB, BANGALORE

Revision History

Revision Revision Date Author API Version Summary of Changes Changes marked
Number
1.0 31st Mar 2023 RBIH 1.0 First version
1.1 19th Jun 2023 RBIH 1.0 Updated Error codes
1.2 11th Dec 2023 RBIH 1.2 Updated Error codes

Customer Support
For technical support, please contact the Platform support center (PSC).

Support email address [email protected]

We respond within 2 hours during business hours (8 am to 8 pm IST)
Table of Contents

1 OBJECTIVE OF THIS DOCUMENT ............................................................................................... 4

2 ERROR CODES AND DESCRIPTION ........................................................................................... 4

Platform Error Codes 1.2 Pg| 3

1 Objective of this Document
To serve as a reference master for all error codes and associated description.

2 Error codes and description

Error
Code Error Description
E000 No Error / Success
E001 Invalid license key
E002 Unauthorized user entity
E003 Unauthorized source IP address
E004 Invalid digital signature or the payload
E005 Invalid authorization token found in the http request
E007 Session key has expired
E008 Invalid API version code
E010 Invalid timestamp format
E011 Blank or invalid user transaction code
E012 Key not decrypted
E013 Invalid Base64 encoding
E014 Unsupported format – permissible formats are JSON only
E015 Data format does not comply with the format type indicated
E016 Digital signature verification failed
E017 Digital signature of sender not found on the server
E018 Digital signature not within validity date or expired
E019 Invalid key information on the signature
E020 Invalid user transaction identifier
E021 Data encryption error
E022 Internal error
E023 Mandatory parameters not supplied
E024 Invalid entity version or an unsupported version
E025 Invalid parameter supplied
E026 Invalid entity name
E027 Consent not provided
E028 Provider service is down or not reachable
E029 Invalid API Key

Platform Error Codes 1.2 Pg| 4

E030 Invalid language value
E031 Invalid txncode value
E032 Invalid client id value
E033 Invalid consent id value
E034 No payload received
E035 Request payload is invalid or missing
E036 Request payload meta data is invalid or missing
E037 Request payload hmac is missing
E038 Request payload data is missing or invalid
Request payload timestamp should be less than 60 seconds old or cannot
E039
be in future
E040 Request payload content length is not set or missing

E041 Request payload content length does not match with payload body

E042 Request payload is too large

E043 Provider Internal error
E043 Tel_No cannot be blank
E043 REQ-SERVICE-TYPE is blank
E044 Bank id is invalid
E045 Missing mandatory header parameter

E046 Incorrect third-party service provider password for certificate file

E047 Failed to generate third party service provider digital signature

E048 Third party service provider keystore tampered or password is incorrect

E049 Third party service provider certificate file not found

E050 Provider service error: Unauthorized user
E051 Provider service error: API version mismatch
E052 Provider service error: Mandatory inputs missing
E053 Provider service error: API Key is missing or invalid
E054 Provider service error: Not Supported
E055 Provider service error: Too many records Found
E056 Authentication failure at provider
E057 User validity expired with provider

Platform Error Codes 1.2 Pg| 5

E058 Invalid provider code
E059 Start date cannot be null
E060 Start date cannot be blank or missing
E061 Start date cannot be future date
E062 End date cannot be null
E063 End date cannot be blank or missing
E064 End date cannot be future date
E065 End date should be yyyy-mm-dd format
E066 Start date must be less than or equal to End date
E067 Start date should be yyyy-mm-dd format
E068 Invalid start date
E069 Invalid end date
E070 Application properties missing
E071 Invalid URL format
E072 Authentication Service Error: Missing client-id or client-secret
E073 Authentication Service Error: Missing session-key
E074 Authentication Service Error: Missing session-id
E075 Authentication Service Error: Invalid client-id or client-secret
E076 Authentication Service Error: Invalid session-id or session-key
E077 Authentication Service Error: Identity Service unavailable
E079 Unsupported service type
E080 Invalid Document
E081 Document not found
E082 Invalid Mobile Number
E083 Invalid Date of Birth or Date of Incorporation
E084 Invalid PAN
E085 Invalid Address
E086 Invalid Email ID
E087 Invalid Phone Number
E088 Invalid Alternate Mobile Number
E089 Invalid Alternate Email ID
E090 Invalid Callback URL
E091 Provider service error: Platform Specific Error
E092 No response received from Provider
E093 Callback url not found for given client id and service

Platform Error Codes 1.2 Pg| 6

E250 Invalid service provider clientID
E251 Invalid service provider apikey
E252 Invalid service provider Authorization
E253 Invalid requester location
E254 Invalid purpose
E255 Invalid signature position (Horizontal)
E256 Invalid signature position (Vertical)
E257 Invalid Page Number
E258 Unable to get the signed document
E259 Invalid document extension (Not a pdf file)
E260 Invalid Loan Reference Number
E261 Invalid Sanction Number
E262 Invalid Registration Type
E263 Invalid Participant Entity ID
E264 Invalid Associate Party Name
E265 Invalid Communication Address
E266 Invalid Date of Birth or Date of Incorporation
E267 Invalid Legal Constitution
E268 Invalid Party Type
E269 Invalid Registered Office Pincode
E270 Invalid Document Relationship
E271 Invalid OVD Type
E272 Invalid OVD ID
E273 Invalid Document ID
E274 Invalid Sequence Number
E275 Invalid Charge Amount
E276 Invalid Credit Subtype
E277 Invalid Date of Sanction
E278 Invalid Facility Name
E279 Invalid Fund Type
E280 Invalid value for Is Account closed flag
E281 Invalid Rate of Interest
E282 Invalid Sanction Amount
E283 Invalid EMI amount
E284 Invalid Tenure

Platform Error Codes 1.2 Pg| 7

E285 Invalid Outstanding Amount
E286 Unable to e-Sign document
E351 PAN is invalid
E352 PAN marked as fake
E353 PAN marked as deactivated
E354 PAN marked as deleted
E355 PAN not found in ITD database
PAN is Existing and Valid but event marked as “Amalgamation” in ITD
E356
database

E357 PAN is Existing and Valid but event marked as “Acquisition” in ITD database

E358 PAN is Existing and Valid but event marked as “Death” in ITD database

E359 PAN is Existing and Valid but event marked as “Dissolution” in ITD database

E360 PAN is Existing and Valid but event marked as “Liquidated” in ITD database

E361 PAN is Existing and Valid but event marked as “Merger” in ITD database

E362 PAN is Existing and Valid but event marked as “Partition” in ITD database

E363 PAN is Existing and Valid but event marked as “Split” in ITD database

PAN is Existing and Valid but event marked as “Under Liquidation” in ITD
E364
database
E365 PAN is inoperative
E377 Invalid MCP Code
E378 Invalid Farmer Code
E379 Farmer Data Not Found
E380 OTP Mismatch
E381 Expired OTP
E382 SMS Service Failure
E383 Invalid Unique Identifier
E384 AMCS Sevice Failure
E385 AMCS Data Calculation Failure

Platform Error Codes 1.2 Pg| 8

E386 Invalid Consent OTP
E387 Invalid x-apikey
E388 Invalid x-value
E401 Polygon start and end vertices should be equal
E402 Polygon should have minimum 3 vertices
E403 Invalid polygon coordinates
E404 Polygon cannot be null or missing
E405 Invalid polygon vertex format
E406 Invalid polygon string format
E407 Polygon area should be less than 100 Acre
E408 Polygon should be inside indian extent
E409 Sowing date must not be null or blank
E410 Sowing date should be yyyy-mm-dd format
E411 Crop cannot be null or empty
E412 Crop is not supported

E413 Sowing date allowed range is 7 years before and after the current date

E414 Sowing date is invalid

E415 Start date should be within the past 7 years from the current date

E416 Invalid state code or state is not supported

E417 Invalid or incorrect village lgd code
E418 Invalid or incorrect Khasraid
E416 No boundary detected for the given land record
E419 Invalid State Code
E424 Invalid or Incorrect Member ID
E501 Invalid district id value
E502 Invalid tehsil or taluk id value
E503 Invalid khasara id value
E504 Owner data not found
E505 Invalid village code value
E506 Invalid survey no value
E507 Invalid subdiv no value
E508 Invalid lgd value
E509 Internal lrs service is down or not reachable

Platform Error Codes 1.2 Pg| 9

E510 Invalid scope value

E511 Requested language is not supported by provider and transliteration

E512 Invalid uc code value

E513 Crop data not found
E514 Search service is not supported by state
E515 Invalid lgdcode value
E516 Khasara details not found
E517 Invalid bank application no value
E518 Invalid bank name value
E519 Invalid bank branch name value
E520 Invalid bank branch address value
E521 Invalid mortgage open date value
E522 Invalid mortgage close date value
E523 Invalid mortgage amount value
E524 Invalid cifno value
E525 Invalid mortgage type id value
E526 Invalid lien type value
E527 Invalid talukcode value
E528 Invalid ccode value
E529 Invalid khata number value
E530 Invalid pin value
E531 Invalid optional pin value
E536 Master data is null
E518 Invalid bank name value
E519 Invalid bank branch name value
E520 Invalid bank branch address value
E521 Invalid mortgage open date value
E522 Invalid mortgage close date value
E523 Invalid mortgage amount value
E524 Invalid cifno value
E525 Invalid mortgage type id value
E526 Invalid lien type value
E527 Invalid talukcode value
E528 Invalid ccode value

Platform Error Codes 1.2 Pg| 10

E529 Invalid khata number value
E530 Document not found for the given client-id and request-id
E531 Invalid request-id value
E532 Invalid doc-type value
E601 Invalid input provided in input-text
E602 Input provided is not in the chosen source language
E603 Unsupported source language

E604 Transliteration not supported for provided source and destination language

E605 Unsupported destination language

E626 Missing or invalid applicant details
E627 Missing or invalid case-number in reference-data
E628 Missing or invalid address in property details
E629 Missing or invalid state in property details
E630 Missing or invalid district in property details
E631 Missing or Invalid mortgager/seller details
E632 Invalid property type in property details
E633 Missing or invalid pincode in property details
E634 Invalid city/town/village in property details
E635 Invalid survey number in property details
E636 Invalid locality in property details
E637 Invalid project name in property details
E638 Invalid unit number in property details
E639 Invalid floor/tower/block in property details
E640 Missing or invalid report name/s
E641 Missing query ID
E642 Client id and query id combination does not exit
E643 Missing or invalid property details
Request XML not received. Kindly set request XML in parameter
E651
'inquiryXML'
E652 XML received is not valid
E653 Request cannot be processed now. Please resend request later
E654 User Name / password is invalid

E655 The account is locked. Please contact Highmark to unlock the user

Platform Error Codes 1.2 Pg| 11

E656 XML Header received is not valid
E657 Response already sent for report id
E658 Credit Request Type is empty
E659 Invalid Value in Credit Request Type
E660 Credit Inquiry Purpose Type is empty
E660 CreditInqPurposeType cannot be blank
E661 Invalid Value in Credit Inquiry Purpose Type
E662 Credit Inquiry Stage is empty
E663 Invalid value in Credit Inquiry Stage
E663 CreditInqStage is Invalid.
E664 Format of Account Open date(Date Format) is Invalid
E665 Consumer Name is empty
E666 Consumer name should have at least One Word
E667 Date of Birth or age is empty
E668 Format of DOB(Date Format) is Invalid
E669 Age should be a numeric
E670 ID-TYPE is blank
E670 APPLICANT-ID is blank
Either Id Type is missing for given Id value or Id Value is missing for given
E670
Id Type
E671 must be between K01 to K13
E671 Relation-TYPE cannot be blank
Either Relation Type is missing for given Relation Name or Relation Name is
E671
missing for given Relation Type

Either Key Person Relation Type is missing for given Key Person Name or
E672
Key Person Name is missing for given Key Person Relation Type

Either Nominee Relation Type is missing for given Nominee Name or

E673
Nominee Name is missing for given Nominee Relation Type

Either Telephone Type is missing for given Telephone no or Telephone No

E674
is missing for given Telephone type
E675 Invalid value in Id Type
E676 Invalid Value in Key Person Relation Type
E677 Invalid Value in Nominee Relation Type

Platform Error Codes 1.2 Pg| 12

E678 Either one of Spouse/Father must be provided
E679 Invalid Value in Relation Type
E680 Invalid value in Telephone type
E681 Id's length can’t be less than 6
E682 The address should be provided
E683 Address Type is empty
E683 ADDRESS-TYPE cannot be blank
E683 Address Type must be between D01 to D12
E684 Invalid value in Address Type
E685 Address1 Line 1 is empty
E686 Address length cannot be less than 5
E687 State is empty
E688 Invalid Value in State Code
E689 City is empty
E690 Pincode length should be equal to 6

E691 Either Father's name, Spouse's name, Phone No or ID must be specified

E692 Email Address is invalid

E693 Invalid value in Employment Type
E694 Loan Type is empty
E695 Invalid value in Loan Type
E696 FIRST/LAST NAME is Blank
E697 Address/City/State/Pin/Country is Blank
E698 NAME1 cannot be blank
E699 APPLICANT-DOB should be in proper Format(dd/mm/yyyy)
E700 Invalid pin
E701 State must be proper specified
E702 Address-Text cannot be blank

E703 Consumer Name is mandatory (This is specifically for low input)

E704 Date of Birth is mandatory (This is specifically for low input)

E705 Address is mandatory (This is specifically for low input)
E706 City is mandatory (This is specifically for low input)
E707 State is mandatory (This is specifically for low input)
E708 Pin is mandatory (This is specifically for low input)

Platform Error Codes 1.2 Pg| 13

E709 INQUIRY-UNIQUE-REF-NO cannot be blank
E710 Age should be greater than 14 and less than 86
E711 Format of AgeOnDate(Date Format) is Invalid
E712 Invalid Value in Request Service Type - INCOME%%%%%\
E713 Insufficient Data in Request
E714 Invalid Date
E715 Invalid Service Code in Request
E716 Missing consumer subject Data in Request
E717 Missing/Invalid consumer subject Header in Request
E718 Missing/Invalid consumer subject Name in Request
E719 Missing/Invalid consumer subject Address in Request
E720 Missing/Invalid consumer subject Account in Request
E721 ID or Telephone is Mandatory in Request
E722 icrs Communication Error
E723 Invalid TUEF Response
E724 outputType from ICRS is Empty/invalid
E725 Missing/Invalid XXXXX in tuefHeader
E726 Missing/Invalid XXXXX - Request Name segment
E727 Missing/Invalid XXXXX - Request ID Segment
E728 Missing/Invalid XXXXX - Request Telephone Segment
E729 Missing/Invalid XXXXX - Request Address segment
E730 Missing/Invalid XXXXX - Request EnquiryAccount segment
E731 Missing/Invalid searchPaths in Request
E732 Express NO HIT Subject
E733 Missing/Invalid XXXXX in header
E734 Missing/Invalid XXXXX - Request tuefString Name segment
E735 Missing/Invalid XXXXX - Request tuefString ID Segment

E736 Missing/Invalid XXXXX - Request tuefString Telephone Segment

E737 Missing/Invalid - Request Ecn

E738 Missing/Invalid - Request tuefString
E739 Missing/Invalid Header in Request
E740 Some issue with the tuefString in request Unable to parse it
E741 Invalid Token or Token expired
E742 Credit Report Trans Date Time cannot be blank

Platform Error Codes 1.2 Pg| 14

E743 ID Type must be between ID01 to ID07
E043 Tel_No cannot be blank
E043 REQ-SERVICE-TYPE is blank
E751 Invalid IFSC code
E752 Invalid account number
E753 Invalid bank Id
E754 Internal error: Signature file not found
E755 Internal error: Verification of signed content failed
E756 Invalid bank Id number or combination of inputs

E757 No records found for the given bank Id or combination of inputs

E758 Max retries exceeded

E759 Missing Consent
E760 Multiple records exist
E761 Provider Error: Internal resource unavailable
E762 Bank account verification failed
E763 Mandatory fields are missing / invalid
E764 General error
E765 Invalid transaction type
E766 Invalid amount field
E767 IMPS Service not available for the selected bank
E768 Duplicate transaction
E769 Beneficiary bank not enable for p2a
E770 Insufficient balance in pool a/c
E771 Invalid account
E772 Invalid response code
E773 Exceeds account limit
E774 Unable to process
E775 Invalid message
E776 Suspected fraud
E777 Transfer amount exceeds limit
E778 Key sync error
E779 Timed out
E780 Cbs offline
E781 Unmapped error

Platform Error Codes 1.2 Pg| 15

E782 Invalid Beneficiary IFSC Code or NBIN
E783 Transaction not allowed
E784 Foreign inward remittance for p2p only
E785 Invalid channel
E786 Authentication failure
E787 Invalid account type
E788 Invalid merchant account
E789 Invalid remitter name
E876 Invalid Banking Channel
E901 KYC XML Not Parsed Properly.
E902 Audit Logging in DB is failed for request.
E903 Audit Logging in DB is failed for response.
E904 Audit Logging in DB is failed for Error occurred.
E905 KYC XSD Validation Failed.
E906 KYC Request Signature Verification Failed.
E907 Blank Response Received from UIDAI
E908 Unable to Decrypt Response at KSA.
E909 KYC Response Signature Verification Failed.
E910 BFD XSD Validation Failed.
E911 OTP XSD Validation Failed.
E912 KYC Response XML Not Parsed Properly.
E913 ASA/KSA is unable to connect to UIDAI server.
E914 Auth XSD Validation Failed.

E915 Database audit logging in failed due to the duplicate transaction ID.

E916 BFD Request XML Not Parsed Properly.

E917 OTP Request XML Not Parsed Properly.
E918 BFD Request Signature Verification Failed.
E919 OTP Request Signature Verification Failed.
E920 BFD Response XML Not Parsed Properly.
E921 OTP Response XML Not Parsed Properly.
E922 Error during KYC Request Signature Verification.
E923 Error during KYC Response Signature Verification.
E924 Error during BFD Request Signature Verification.
E925 Error during OTP Request Signature Verification.

Platform Error Codes 1.2 Pg| 16

E926 Error during KYC XSD Validation.
E927 Error during BFD XSD Validation.
E928 Error during BFDOTP XSD Validation.
E929 Aadhaar number / Virtual ID validation Failed.
E930 No Response from UIDAI
E931 Format Error
E932 No Routing at NPCI
E933 Unable to send request to UIDAI
E951 Authentication failed at cgtmse
E952 Required header x-cgtmse-token missing
E999 Unknown Error

Platform Error Codes 1.2 Pg| 17