Responsibilities:
Leadership and Team Management:
Lead and inspire a small team of 10 dedicated staff members to
deliver exceptional service and create a welcoming environment for
families.
Provide guidance, training, and support to ensure all team
members perform their duties effectively and uphold the highest
standards of professionalism.
Recruit, train, and supervise restaurant staff, including servers,
hosts, and bartenders.
Schedule shifts and manage labor costs effectively.
Conduct performance evaluations and provide constructive feedback
to staff members.
Foster a positive work environment that promotes teamwork and
excellent customer service.
Operations Management:
Supervise daily restaurant operations, including opening and closing
procedures.
Oversee all aspects of restaurant operations, including staffing,
scheduling, inventory management, and vendor relations.
Coordinate with kitchen staff to maintain high food quality and
service standards.
Monitor inventory levels and place orders as needed to ensure
adequate supplies.
Ensure compliance with health and safety regulations, as well as
company policies and procedures.
Monitor and maintain the cleanliness and maintenance of the
restaurant premises to create a safe and inviting atmosphere for
guests.
Financial Management:
Manage budgetary goals and financial performance targets,
including revenue generation, cost control, and profitability.
Manage restaurant budgets and expenses to achieve profitability
targets.
Monitor revenue streams and identify opportunities for revenue
growth.
Implement cost-control measures to optimize operational efficiency.
Analyze financial reports, identify areas for improvement, and
implement strategies to optimize profitability while maintaining
high-quality standards.
Prepare financial reports and forecasts for management review.
Customer Service Excellence:
Strive to exceed customer expectations by delivering exceptional
service and addressing any concerns or feedback in a timely and
professional manner.
Handle customer inquiries, concerns, and complaints promptly and
professionally.
Interact with guests to build rapport, gather feedback, and
continually improve their café experience.
Menu Development and Quality Control:
Collaborate with the kitchen to develop and refine menus that
reflect our commitment to healthy eating and quality ingredients.
Ensure consistency in food preparation, presentation, and taste,
adhering to established recipes and standards.
Community Engagement and Promotion:
Develop and implement marketing strategies to attract customers
and drive sales.
Collaborate with the marketing team to organize special events and
promotions.
Requirements:
Proven experience in restaurant management, preferably in a
family-friendly or childcare-focused environment.
Strong leadership and interpersonal skills, with the ability to
motivate and manage a diverse team.
Excellent communication and customer service abilities.
Sound knowledge of food safety regulations and child safety
practices.
Proficiency in budgeting, financial analysis, and inventory
management.
Creativity and innovation in marketing and promotional activities.
Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
Competitive salary based on experience and qualifications (between
7.000.000 IDR and 10.000.000 IDR)
