BSBTEC301 Student Assessment Tasks

STUDENT ASSESSMENT TASKS
BSBTEC301 Design and produce business documents
Student Must Fill This Section

Course SIT60322 Advanced Diploma of Hospitality Management
Student ID: S221308
Student Name: Ruby Christina Sahid
Assessor Name: Mr. Asif Imran Amit
ASSESSOR USE ONLY

Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible
assessment with this student, and I have provided the appropriate feedback.
Signature:
Date: November, 25th 2024

Contents
Introduction 3
Assessment Task 1: Knowledge questions 4
Assessment Task 2: Project 8
WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

International College of Australia Pty Ltd T/A Western Sydney College
RTO: 45360 | CRICOS: 03690M
Introduction
The assessment tasks for BSBTEC301 Design and produce business documents are outlined in
the assessment plan below. These tasks have been designed to help you demonstrate the skills
and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the Business Works Student User Guide. The Student User Guide
provides important information for you relating to completing assessment successfully.
Assessment for this unit

BSBTEC301 Design and produce business documents describes the skills and knowledge required
to design and produce various business documents. It includes selecting and using a range of
functions on a variety of computer applications.
For you to be assessed as competent, you must successfully complete two assessment tasks:
 Assessment Task 1: Knowledge questions – You must answer all questions correctly.
 Assessment Task 2: Project – You must work through a range of activities and complete a
project portfolio.

RTO: 45360 | CRICOS: 03690M
Assessment Task 1: Knowledge questions
Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have
acquired during the learning phase of this unit. Ensure that you:
 review the advice to students regarding answering knowledge questions in the Business
Works Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.
i Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:
 where this task should be completed
 the maximum time allowed for completing this assessment task
 whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.

RTO: 45360 | CRICOS: 03690M
Questions
Provide answers to all of the questions below:
1. List three examples of technology involved in producing business documents.
- Printers
- Computers
- Software’s used to produce documents (Adobe, Microsoft word and Google Docs)
2. Provide a short description and one example of the type of business document that can be
developed using each computer application in the table below:
Computer Description Example

application
Microsoft Word Used to manipulate text document. - Report

- Resume
- Letters
Microsoft Outlook Microsoft outlook allows someone - Email

to send and receive email - Calendar
messages, manage calendar, store - To do List
names and numbers of contacts
and to track day to day activities.
Excel Microsoft Excel is used To develop - Data entry
any kind of spreadsheet and - Accounting
budgeting. - Financial Analysis
Power point Microsoft power point allows - Project presentation

someone to create visual - Teaching
presentations comprised of
individual slides.
3. Outline three functions of word processing software.
- Document Creation and Editing:

 Allows users to type, modify, and arrange text.
 Provides tools for copying, cutting, pasting, and undoing changes.
 Enables insertion of elements like tables, images, and charts.
- Formatting and Styling:

 Offers options to change font type, size, color, and style (e.g., bold, italics, underline).

RTO: 45360 | CRICOS: 03690M
 Allows for text alignment, line spacing, and paragraph formatting.
 Includes features for creating bullet points, numbered lists, and headers/footers.
- Proofreading and Review Tools:

 Includes spell check, grammar check, and thesaurus for error correction and writing
improvement.
 Supports commenting, track changes, and collaboration for group editing and review.
 Offers word count and readability statistics for content analysis.
4. Outline three features of spreadsheet software.
- Data Organization and Calculation:

 Allows users to input data into rows and columns for structured storage.
 Supports formulas and functions (e.g., SUM, AVERAGE, IF) to perform automatic
calculations.
 Enables data sorting and filtering for easy management and analysis.
- Charting and Data Visualization:

 Offers tools to create various charts (e.g., bar, pie, line graphs) to represent data visually.
 Provides formatting options for charts, including colors, labels, and titles.
 Facilitates trend analysis and pattern recognition through graphical displays.
- Data Analysis Tools:

 Includes pivot tables for summarizing and analyzing large datasets.
 Offers conditional formatting to highlight specific data based on criteria.
 Provides advanced tools like data validation, goal seek, and solver for deeper analysis.
5. Discuss three ways that formatting can be used to improve the appearance and readability of
a document.
- Use of headings. Headings are very important because it helps to organize content that is
very difficult to read. Headings also allows the reader to navigate through the document for
specific sections.
- Using the correct font size to use, for example, 14-16pt for headings, and 10-12pt for
regular text. This may help the reader determine the title or heading from the regular text.
- Use of points and numbers for lists. Bullets are important because it enables the reader to
understand and remember every information. The use of bullets helps to summarize the
information for audience so that they can comprehend every information easily.
6. Outline three main features of Power Point.
- Slide Creation and Design:

 Enables users to create individual slides with text, images, videos, and shapes.
 Provides a wide range of templates, themes, and design tools to enhance visual appeal.
 Offers customizable layouts and color schemes to fit presentation needs.

RTO: 45360 | CRICOS: 03690M
- Multimedia Integration:
 Allows embedding of audio, video, and animations to make presentations engaging.
 Supports transitions and animations to enhance slide movement and content delivery.
 Facilitates integration of external media like YouTube videos or online images.
- Presentation and Collaboration Tools:

 Offers Presenter View for notes and slide previews during delivery.
 Supports collaboration with co-authoring features and real-time editing.
 Includes slideshow options like timing control, rehearsals, and screen sharing.
7. List three examples of organisational policies or procedures you should adhere to when
producing business documents.
- A copy write should always appear on the footer of the document.
- In every organization there should be a guideline will specify a font, logo, header, and
footer for the document.
- Employee training is key to success. This will help to reduce errors when producing
business documents.
8. Explain the purpose of a style guide.
A style guide is a set of rules to make sure writing and design are consistent and clear. It
helps everyone follow the same standards when creating documents or content.
Purpose of a Style Guide:

- Consistency: Ensures writing and design look the same across all materials, like using the
same fonts, colors, or tone.
- Clear Communication: Makes it easier for readers to understand the message and helps
writers and designers know exactly what to do.
- Professional Look: Keeps content looking polished and aligned with a company or brand’s
identity and builds trust by showing care and attention to detail.
9. List three examples of information that could be included in a style guide.

RTO: 45360 | CRICOS: 03690M
Here are three simple examples of what can be in a style guide:
- Writing Rules: How to use grammar, punctuation, and the tone of writing (friendly or
formal).
- Text and Page Format: What fonts, sizes, and spacing to use for headings and
paragraphs.
- Brand Look: The right colors, logos, and how to design graphics.
10.

RTO: 45360 | CRICOS: 03690M
Assessment Task 2: Project
Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a
number of activities and completing and submitting a project portfolio.
You will need access to:
 your learning resources and other information for reference
 Project Portfolio template
 Simulation Pack (if you need a case study).
Ensure that you:
 review the advice to students regarding responding to written tasks in the Business Works
Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.
Assessment information
i
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:
 where this task should be completed
 how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.

RTO: 45360 | CRICOS: 03690M
Activities
Complete the following activities:
1. Carefully read the following:
This project requires you to design and produce various business documents. It
includes selecting and using a range of functions on a variety of computer
applications.
As part of the assessment, you will:
 design, produce and finalise four different types of business documents, using
at least two different software applications.
 comply with organisational policies and procedures for producing business
documents
 work according to the task requirements when producing documents including:
o applying basic design principles
o applying consistent formatting
o using appropriate styles
o using correct layouts
o proofreading
 save and store the documents using required data storage options.
Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, we are giving you the choice to base this project on your own
workplace or you can use the case study provided in the Simulation Pack. This will
mean that you are applying your knowledge and skills in a relevant, practical and
meaningful way to your own situation!
It is important that you are able to access the relevant information and resources in
order to be able to do your assessment. As a minimum this should include
workplace policies, procedures and other requirements for designing documents,
such as a style guide. You will also need access to workplace equipment and
resources and at least two types of software applications.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below.

RTO: 45360 | CRICOS: 03690M
2. Preparation
Make sure you are familiar with the business you are basing this assessment on
and have read through the necessary background information. For the case study
business, this is all of the documents included in the Simulation Pack.
If you are using your own workplace, you must identify four different documents you
will produce and two different software applications (such as word processing,
accounting software, spreadsheets, etc.) you plan to use. Review the workplace
requirements for producing each of the documents (this includes the policies and
procedures relevant to producing business documents and other requirements for
document design, such as a style guide) and this approved by your assessor
before proceeding.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.
3. Select and prepare resources
You are required to select and prepare the resources you need to design and
produce four different business documents.
If you are basing the assessment on your own workplace, you must produce the
business documents approved by your assessor in the previous activity step.
If you are basing your assessment on the case study, you will use the information
provided in the Simulation Pack. If you are using the case study, you will produce:
a memo using Microsoft Word, a newsletter using Microsoft Word, presentation
slides using an application of your choice, and an email using an email application
of your choice.
Use the questions in Section 1 of your Project Portfolio to plan your documents. In
order to do this, you will:
 Identify the technology and software applications you will use to produce the
required business documents
 Identify the layout and style of each document by looking at the organisational
requirements (this may be the style guide, template, etc.), and the type of
information you need to communicate
Continue completing the questions in Section 1 of your Project Portfolio by using
basic design principles and organisational requirements to plan the basic structure
of each document. This will involve:
 The different sections and the order in which they appear
 Font, font size
 Page borders, page numbers, dates
 Headings, heard and/or footers

RTO: 45360 | CRICOS: 03690M
 Spacing, columns, margins
 Graphs, tables, or images
 Colours, logos,
 Any other features your document must contain according to the task
requirements.
4. Meet with relevant stakeholders
You are now required to meet with the relevant stakeholders to discuss and clarify
the format and style of each document. If you are basing the assessment on your
own workplace, you may have to meet with a different stakeholder for each
document you are planning to produce.
If you are using the case study, you will meet with your assessor, assuming the role
of Office Manager.
At the meeting/s, you will use your planning from the previous activity to:
 Discuss the formatting and style requirements for each document
 Confirm that you are meeting the organisational requirements for each
document (using relevant documents, guides and templates of the
organisation).
During the meeting, you are required to demonstrate effective communication skills
as follows:
 Use of appropriate style (formal), tone (encouraging, respectful) and
vocabulary (professional, business language) for the meeting
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding
If you are using the case study, you will meet with your assessor, online or in
i
person. Each discussion (for the four different document types) should last 5
minutes. You must use appropriate business language, asking questions and using
active listening techniques.
If you are using a real workplace and meeting with your manager, you may like to
make a video recording for your assessor to watch later, or provide other evidence
that you have discussed the document e.g. chat messages, meeting minutes or
emails.

RTO: 45360 | CRICOS: 03690M
Make sure you have answered all questions in Section 1. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 1 of the Project
Portfolio and make sure you attach these when you submit this section.
5. Draft documents
You are now required to design your business documents using the planning you
did in Section 1 of your Project Portfolio.
Open Section 2 of your Project Portfolio, answer the questions and do the
following:
 Open and create files according to task and organisational requirements
 Create a first draft of each document and enter the information into the
document
 Use the software application functions to ensure consistency of design and
layout
Attach your drafts to Section 2 of your Project Portfolio. You will produce your
documents in the next activity step.
6. Produce documents
You must complete, produce and store each document according to organisational
policies, procedures and requirements.
Use Section 2 of your Project Portfolio to:
 Check each document you produced to ensure it meets task requirements for
style and layout
Store/save the documents appropriately using the correct folders. You will attach
evidence of this (screenshot, photo, etc.) to Section 2 of your Project Portfolio.
Continue completing Section 2 of your Project Portfolio.
 Describe how you used the help function to overcome basic difficulties with
document design and production, where required.
Attach proof of accessing the Help function (screenshot) to the end of Section 2 of
your Project Portfolio.
Make sure you have answered all questions in Section 2. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 2 of the Project
Portfolio and make sure you attach these when you submit this section.

RTO: 45360 | CRICOS: 03690M
RTO: 45360 | CRICOS: 03690M
7. Finalise documents
You will now finalise your business documents.

Use the Document Checklist in Section 3 of your Project Portfolio to finalise your
documents. In order to do this, you need to:
 Proofread each document for readability, accuracy and consistency of
language, style and layout prior to final output
 Modify each document according to task requirements by describing any
changes you made in the Document Checklist.
Name and store each document in accordance with organisational requirements
and exit the application. You will attach evidence of this (screenshot, photo, etc.) to
Section 3 of your Project Portfolio.
8. Present documents
Meet with the relevant stakeholder/s to present your business documents.

If you are using the case study, you will meet with your assessor assuming the role
of office manager.
If you are using a real workplace, you may have to meet with different stakeholders
for each document.
You may present the documents by showing the stakeholder the electronic copy,
sending it to them before the meeting or you may print the document. The meeting
may be online or in person and you should use 5 minutes to present each
document.
At the meeting:
 Present each document according to the task requirements.
If you are using the case study you will be meeting online or in person with your
i
assessor. If you are using a real workplace and meeting with your manager, you
may like to make a video recording for your assessor to watch later, or provide
other evidence that you have presented the documents to them.
Your assessor can provide you with more details at this step. Make sure you follow
the instructions above and meet the timeframes allocated.
9. Submit your completed Project Portfolio
Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated. Submit to your assessor for marking.

RTO: 45360 | CRICOS: 03690M
Attach your completed Project Portfolio and any other required evidence/s for Assessment
Task 2 here:
https://westernsydney.edu.au/__data/assets/pdf_file/0009/1082817/Word_processing.pdf

RTO: 45360 | CRICOS: 03690M

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STUDENT ASSESSMENT TASKS

BSBTEC301 Design and produce business documents

Student Must Fill This Section

Student ID: S221308

Student Name: Ruby Christina Sahid

Assessor Name: Mr. Asif Imran Amit

ASSESSOR USE ONLY

Date: November, 25th 2024

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

Assessment for this unit

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

Information for students

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

1. List three examples of technology involved in producing business documents.

Computer Description Example

Microsoft Word Used to manipulate text document. - Report

Microsoft Outlook Microsoft outlook allows someone - Email

Power point Microsoft power point allows - Project presentation

3. Outline three functions of word processing software.

- Document Creation and Editing:

- Formatting and Styling:

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

- Proofreading and Review Tools:

4. Outline three features of spreadsheet software.

- Data Organization and Calculation:

- Charting and Data Visualization:

- Data Analysis Tools:

6. Outline three main features of Power Point.

- Slide Creation and Design:

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

- Presentation and Collaboration Tools:

- A copy write should always appear on the footer of the document.

8. Explain the purpose of a style guide.

Purpose of a Style Guide:

9. List three examples of information that could be included in a style guide.

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

Information for students

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

1. Carefully read the following:

o applying consistent formatting

o using appropriate styles

o using correct layouts

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

3. Select and prepare resources

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

4. Meet with relevant stakeholders

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

You will now finalise your business documents.

Meet with the relevant stakeholder/s to present your business documents.

9. Submit your completed Project Portfolio

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

WSC-ASS -BSBTEC301 -V1.1-25/10/2024 Page |

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