Blue Prism Vs Microsoft Power Automate Report From Peerspot 2024-07-21 8y3

Blue Prism vs.
Microsoft Power Automate
Blue Prism
vs. Microsoft Power Automate
Reviews, Tips and

Advice from Real Users
July 2024
©2024 PeerSpot, All Rights Reserved 1

Blue Prism vs. Microsoft Power Automate
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 7
Blue Prism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 10
Valuable Features . . . . . . . . . . . . . . . . . . . . . . . . 11 - 15
Pain Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 - 20
ROI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 - 22
Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 - 25
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 - 30
Customer Service and Support . . . . . . . . . . . . . 31 - 33
Other Solutions Considered . . . . . . . . . . . . . . . 34 - 37
Microsoft Power Automate . . . . . . . . . . . . . . . . . . . 38 - 39

Valuable Features . . . . . . . . . . . . . . . . . . . . . . . . 40 - 43
Pain Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 - 49
ROI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 - 52
Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 - 55
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 - 58
Customer Service and Support . . . . . . . . . . . . . 59 - 60
Other Solutions Considered . . . . . . . . . . . . . . . 61 - 63
Reviewers Who Have Researched Both Solutions 64 - 73
About PeerSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 - 75

Blue Prism VS. Microsoft Power

Automate
Executive summary
We performed a comparison between Blue Prism and Microsoft Power
Automate based on our users’ reviews in four categories. After reading all of the
collected data, you can find our conclusion below.
• Ease of Deployment: Some users of Blue Prism find deployment to be

simple. However, there are also a few reviewers that say it has a medium
level of difficulty and can be complex, especially as the number of
applications increases. In contrast, users of Microsoft Power Automate
generally find deployment to be straightforward.
• Features: Valuable features of both Blue Prism and Microsoft Power

Automate include ease of use and stability.
Valuable features of Blue Prism include scalability, flexibility, reliability, and

robustness. Reviewers would like to see improvement in the laggy control
room and also mention that the user interface could be better.
Valuable features of Microsoft Power Automate include simplicity of

automation, native integration with other Microsoft products, and drag-and-
drop functionality. Users mention that they find the scalability to be
unreliable, and say that the product does not handle complicated tasks very
well.

• Pricing: Reviewers feel that Blue Prism is expensive. Microsoft Power

Automate users find the pricing to be reasonable and also point out that
there is a free trial version.
• Service and Support: Users of Blue Prism express that the technical support
is good. Only a few Microsoft Power Automate users have had experience
using the technical support, and for those that did use it, they mention it
was unhelpful.
Comparison Results: The two solutions have similar ratings with regard to ease
of use and stability. However, Blue Prism seems to be slightly more favorable
because even though it is more expensive, it has a lot of great features to offer,
and also has good service and support, unlike Microsoft Power Automate.

Solution Blue Prism Microsoft Power

Automate
Ranking
Sample Coca-Cola, Walgreens, American . Coca-Cola, 2. General Electric, 3.

customers Express, Royal Bank of Canada, Siemens, 4. Accenture, 5. Deloitte,
Pfizer, Shop Direct, O2, Siemens, 6. Johnson & Johnson, 7. Ford, 8.
Ascension Healthcare, Jaguar Land Nestle, 9. Procter & Gamble, 10.
Rover IBM, 11. Amazon, 12. Google, 13.
Microsoft, 14. Adobe, 15. Cisco,
16. Oracle, 17. SAP, 18. Intel, 19.
HP, 20. Dell, 21. Verizon, 22.
AT&T, 23. T-Mobile, 24. Walmart,
25. Target, 26. Home Depot, 27.
McDonald's, 28. Starbucks, 29.
Nike, 30. Apple, 31. Facebook, 32.
Twitter
Top Microsoft Power Automate vs. Blue Prism UiPath vs. Microsoft Power Automate
comparisons Compared 37 of the time Compared 36 of the time
UiPath vs. Blue Prism Blue Prism vs. Microsoft Power Automate
Compared 34 of the time Compared 22 of the time
Automation Anywhere (AA) vs. Blue Automation Anywhere (AA) vs. Microsoft
Prism Power Automate
Compared 11 of the time Compared 21 of the time
Top industries Financial Services Firm 21% Financial Services Firm 13%
based on
reviewers*
Computer Software 12% Computer Software 12%
Company Company
Manufacturing Company 10% Manufacturing Company 10%
Government 6% Government 6%

Top industries Computer Software 20% Computer Software 27%

based on Company Company
companies
Financial Services Firm 20% Financial Services Firm 14%
reading reviews*
Manufacturing Company 11% Manufacturing Company 14%
Energy/Utilities Company 9% Government 8%
* Data is based on the aggregate profiles of PeerSpot Users researching this solution.

Company Sizes
Small Business Midsize Enterprise Large Enterprise
by reviewers by reviewers
by visitors reading reviews by visitors reading reviews

Blue Prism vs. Microsoft Power Automate ▪ Blue Prism
Product Recap
Blue Prism

Blue Prism Recap

Jump to Microsoft Power Automate Recap
PeerSpot users give Blue Prism an average rating of 3.9 out of 5.
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS

deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments.
Unlike other automation technology, Blue Prism combines robotic process automation with
expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access
to the tools you need for building and delegating automations, as well as a digital workforce
that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model,
your business can scale efficiently, improve customer satisfaction, reduce costs, and augment
its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and
efficiency by making it easy to automate the most important processes. Allocating everyday
tasks to your Digital Workforce gives you immediate increased capacity and allows your
teams to focus on their strategic goals. In addition, it delivers a return on investment,
increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
• Design Studio with drag-and-drop process automation building, reusable “objects” across
your business, and updates to objects and processes saved throughout the process
library.
• Control Room where you can assign processes to digital workers, scale digital worker
and task volume ondemand, and gain real-time transparency of process proficiencies.

• Digital Workforce of autonomous software robots that can learn and mimic business
processes like humans and are equipped with six intelligent automation skills:
1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from
multiple disparate data sources.
2. Visual Perception - The ability to read, understand, and contextualize visual
information.
3. Learning - The ability to derive contextual meaning and adapt to evolving process
patterns.
4. Planning and Sequencing - The ability to optimize workloads and identify
opportunities for better outcomes.
5. Problem-solving - The ability to autonomously solve system, logic, and business
problems.
6. Collaboration - The ability to seamlessly work with both people and systems.
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies
choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and
robust scalability-wise. The security is also top-notch. One user pointed out that "One of the
most powerful features in Blue Prism is exception handling. It's one of the features that really
differentiates it from other platforms." Blue Prism helps businesses with everything from
compliance to quality control and error-avoidance.

Valuable Features
Excerpts from real customer reviews on PeerSpot:
“The solution is way more efficient for debugging than other tools.”
Mohamed Salah Baccouche

Robotic Process Automation Consultant at Ernst & Young
“I find Blue Prism's debugging functionality to be quite useful.”
Sergey Zlobich
Department Chief at IBA Group
“Blue Prism provides both on-premises and cloud versions.”
Ajay Nayak
Senior Data Engineer at Baxter International Inc.
“It is a stable solution.”
Sravan G
Senior Project Manager at Resolve Technology, Inc.

“My company decided to go with Blue Prism because of the security it

provides.”
Renjith Raghunathan
RPA Team Lead Developer at Standard Chartered Bank
“I like the solution’s simplicity in process and objects. The solution has very
clear guidelines and demarcation on processes and objects which is not
present in other tools. The tool’s architecture is also very simple and clear.
The product’s licensing model is also very simple. Other tools do not have
such a simple licensing model.”
Gul Ansari
Solution Architect-Intelligent Automation at Kone Oyj
“I like the error handling, it's very good.”
SanjayVyas
Assistant Vice President at Barclays Capital

What users had to say about valuable features:
My company uses some of the knowledge skills from Blue Prism.
The most effective feature of the product revolves around the area of application
designer with which a user can interact with most of the different applications.
SAP, Excel, and the web are all areas that one can easily integrate into Blue Prism.
The product's scalability feature's flexible nature has had an impact on our
customer's business processes. My company initially started with three robots, but
now, we are at eleven. The product offers flexibility, and it is possible to increase
its use easily.
”
Sravan G Read full review

“We've automated web applications in the banking domain using Blue Prism. This
involved automating long and complex banking processes. Every action we
automate with the tool generates an audit log, which is safe within the LogRhythm
environment. I do find the Decipher feature very useful when it comes to
document automation. ”
BabjeeVangipurapu Read full review

Consultant at WonderBotz
“The advantage of the solution is the automation we can do with the solution. We
are saving a few dollars by automating tasks that we used to complete manually by
allocating two or three resources in front of the system. Also, by automating, the
margin of error becomes very low. The security feature of the solution is also quite

good.
Blue Prism provides both on-premises and cloud versions. We are quite happy
with the Blue Prism solution. ”
Ajay Nayak Read full review

“It's hard to make a definitive statement as we work with the tools available to us.
While I haven't had much exposure to the latest version of WorkFusion, I've heard
good things about it.
I switched from another RPA platform to Blue Prism, and I personally appreciate
the way they handle queues and their overall approach.
Blue Prism is a typical RPA platform that uses a low-code approach with its own
strengths and weaknesses. I don't have any specific details to share about Blue
Prism at the moment.
I find Blue Prism's debugging functionality to be quite useful.

”
Sergey Zlobich Read full review

“The most valuable feature of Blue Prism is its very strong focus on
documentation. They have documents for everything, which include documents
for each component, documents for each action, and documents on how to defend
the process.”
Renjith Raghunathan Read full review


“For one, it's easy to set up, and once it gets running it can handle multiple
processes in an efficient manner. It's a very robust system.
Another nice thing is that, due to Blue Prism being a market leader in its industry,
we often get people who are already highly familiar with it compared to other
products. This was one of the main reasons why we went for it in the first place.
”
Roshan James Read full review

Service Delivery Leader - Software Engineering at a insurance company with
10,001+ employees

Pain Points
The main pain points mentioned:
“The UI is more complicated than other tools.”
Mohamed Salah Baccouche

“Occasionally, there may be stability issues where certain nodes begin to

behave erratically and produce errors.”
Sergey Zlobich
“They can add a reporting feature.”
Ajay Nayak
“Though Blue Prism has now come up with features like decipher and
computer vision, it is still not able to address most of the issues, making it an
area of concern where improvements are required.”
Sravan G

“Blue Prism features two layers of documentation. If we could make it in one

layer, then it would be easy to develop, and it would take less time for
developers to complete the task.”
Renjith Raghunathan
“The tool needs to work on its security aspect since there is a lot of
regulatory compliance for enterprises like the GDPR. The product needs to
improve the data login policy as well. They also need to come up with a
mechanism where every change and upgrade happens within the element of
the target application. Our partner struggles to keep up with the
cybersecurity guidelines of my company.”
Gul Ansari
“The OCR capability, along with the connectivity with some of the legacy
tools, needs to be improved.”
SanjayVyas

Room for improvement:
“Blue Prism as a product is very good, but it doesn't have additional features, like
UiPath, which offers features in areas like attended and unattended automation.
Blue Prism doesn't have an attended automation feature. The tour also doesn't
offer features that can help in areas like document understanding and PDF
reading. Though Blue Prism has now come up with features like decipher and
computer vision, it is still not able to address most of the issues, making it an area
of concern where improvements are required. From an improvement perspective, I
believe that Blue Prism needs to have more skilled people in its support team who
can address the issues of users immediately.”

“I would like to see a cloud version of Blue Prism available. Both cloud and on-
premise options would be beneficial, as they would reduce maintenance costs. I'm
using the Blue Prism desktop, which is still in the initial stages. I want
enhancements in the Object Explorer and Application Model features to ensure
stability in upcoming versions. I have suggested a few ideas, such as incorporating
triggering mechanisms, but I haven't seen them implemented yet.”


“I don't think we can do the reporting and documentation in Blue Prism without
using any third-party tool. I don't think the kind of reporting features that Power
BI and Tableau provide are available in Blue Prism. Blue Prism is mainly for process
automation and not reporting, but maybe they can add a reporting feature.”

“The tasks we use it for performed well, although there may be some minor issues
with the 6.10 version. However, like every software, it is possible for it to have its
own shortcomings that will eventually be addressed. In our business processes, we
encountered an issue with a selector that stopped working, but we were able to
create a workaround for it since it was only affecting one selector in one area. I
don't think it's fair to place all the blame on Blue Prism because the application we
were automating was heavily reliant on JavaScript, which caused difficulties in
building the user interface. In my opinion, every platform would have faced similar
challenges when automating such an application. However, we were able to
resolve the issue and move forward with upgrading the system. I am not aware of
any problems that other teams may have encountered, so I can't say for sure. I
can't immediately think of any specific features either. I would need to take some
time to consider it and discuss it with our team before making any definitive
statements.”

“Blue Prism doesn't have a web orchestration or control room where businesses
can directly check the trends or carry out the process directly from the URL
without downloading additional software like Nextiva on their machine. Some
other features are also missing in Blue Prism. For example, the record and play

feature makes development faster, but it is not there in Blue Prism. When you start
the recording and do the activity, it automatically generates the steps. So that
feature needs to be included.”
Zameer Shaik Read full review

RPA Lead at Aithinkers
“The tool needs to work on its security aspect since there is a lot of regulatory
compliance for enterprises like the GDPR. The product needs to improve the data
login policy as well. They also need to come up with a mechanism where every
change and upgrade happens within the element of the target application. Our
partner struggles to keep up with the cybersecurity guidelines of my company.”
Gul Ansari Read full review


ROI
Real user quotes about their ROI:
“We have got good ROI by implementing Blue Prism in our organization. By
implementing over a hundred processes, we have saved around half a million
dollars per year. ”

“Based on the project, the solutions have a return on investment or breaking point
at roughly 18 months. I rate the overall ROI a six out of ten. It is just a little bit
above the breaking point but it is worth it. It does not have much benefit in the
long term because our businesses are changing, and the time to use the robot was
short.
”
Alin Mistode Read full review

Enterprise Architect at a wholesaler/distributor with 501-1,000 employees

“When the DOC team shares our stats with the operations department, we
quantify the potential cost savings of using a particular automation solution.
Generally, we speak in terms of the number of full-time employees used for a
particular process. So, if there are 10 people working to complete a particular
task, how many people do we need after implementing Blue Prism? If the
remaining work is being completed by seven people after the implementation of
RPA, then we have saved 30% using Blue Prism.
Athota Singaiah Read full review

Lead RPA at a financial services firm with 10,001+ employees
“My clients report that there is a little bit of a challenge regarding the cost-benefit
ratio. My clients tend to feel that the overall implementation cost is a little high.”
Verified user Read full review

Business Head at a consumer goods company with 1-10 employees
“We have to do our business case before we wrote out RPA projects. Based on our
tracking, the business benefits for the last three years have been on track. Most of
our projects get returns within one year based on the human capacity that we are
saving, and we have seen and are on track for the business benefit.
”

Business Consultant at a financial services firm with 10,001+ employees

Pricing
“The solution is not that expensive and a five-year license costs about 20k euros.”
Mohamed Salah Baccouche Read full review

“To use Blue Prism, there is a need to pay INR 15,000 per customer.”

“Blue Prism is an expensive solution, especially in Southeast Asia, while in Europe

and the UK, it can be considered moderate in terms of cost.”


“The tool’s licensing is on a monthly basis.”
Gul Ansari Read full review

“The licensing is approximately $1,100.”
SanjayVyas Read full review

“The billing is on a yearly basis. They send us the bill every year. My business unit
is billed by the technology team, so I don't know exactly how much they pay. In my
business unit, we have our first-year license costs, and then we have our ongoing
costs. Our bots cost projected per license is $8,600. Our projected support cost for
every year is about $38,000. Our operation agent costs anywhere between $50,000
to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm
looking at it from the technology kind of billing us for it. This is the cost that we
have for our technology team, which is different from the licensing of Blue Prism.”

Business Consultant at a financial services firm with 10,001+ employees

“Blue Prism is a bit higher priced compared to other payment-related or

investment-related solutions. At the same time, it also provides more security
than those solutions, specifically for the banking and insurance sectors.”
Athota Singaiah Read full review

Lead RPA at a financial services firm with 10,001+ employees

Setup
The setup process involves configuring and preparing the product or service for use, which may
include tasks such as installation, account creation, initial configuration, and troubleshooting any
issues that may arise. Below you can find real user quotes about the setup process.
The product's initial setup phase is not very easy. I rate the initial setup phase a
seven scale of one to ten, where ten means the tool offered a very setup process.
The setup process can be managed by an expert.
The solution is deployed on an on-premises model.
The solution can be deployed within two to three weeks.

”


“The tool's installation is easier than that of other RPA tools. When deploying a
process to production, we ensure that we work in a separate, unmonitored
environment with restricted access. We install a centralized application server on
a separate machine to avoid database load issues. Additionally, access restrictions
are enforced so that only authorized personnel with restricted access can deploy
packages in the production environment.
The deployment time for one process varies depending on its complexity.
Complex processes could take one to two months or even longer. Testing and
deployment typically take about two to three weeks for a single person working on
a process from design to development.
A dedicated support team facilitates maintenance, especially when best practices

are followed and a robust solution design is in place. However, the ease of
maintenance also depends on the applications involved in the process.”


“The deployment and migration process of the solution is very easy. Users won't
find any complexity while migrating from one version to another version, and
upgradation is quite easy to do. The installation and configuration don't take much
time, but we had to move Blue Prism hosting from AWS to Azure, which consisted
of hundreds of processes, and took four to six months to move from Blue Prism 6.4
to 6.10.
But we didn't witness any kind of complexity, and whenever a user gets stuck, they
can reach out to the Blue Prism team; they are always there to help the user. For
installation and deployment, we have two senior members with ten to twelve years
of experience who take care of the platform or server tasks. If there is any issue,
they will look into it.
The work process we have set using this solution is very easy, and we can connect
to the support team to overcome an issue. Maintenance of the solution is not
difficult; if you have one or two people to look into the server and platform, then
they can maintain a hundred processes in the environment. You don't need five to
six people to maintain and run a hundred processes. We have integrated Blue
Prism with Decipher and Ultima IA-Connect.”


“The biggest challenge is at the infrastructure layer, especially if you're doing on-
prem. Getting all the network and firewalls and all of that sorted out because many
clients want you to use the robot on the production systems, but the production
systems are in tightly controlled network environments. It normally means
opening a firewall, subnetting, and all that kind of stuff. But getting the software
up and running and getting the agents up and running, all that type of stuff, that's
pretty straightforward.
On the cloud side of things, it's providing access from the cloud platform to on-
prem data. So it's more client-specific security and networking issues that are the
challenge versus installing the software if you do on-prem or configuring it if you
do it in the cloud.”
PaulBull Read full review

Intelligent Automation Delivery Manager at Digiblu
“I was not involved in the initial setup process. It was actually done by our dev ops
team for one of our clients, and from what I know, there were no issues. They were
able to successfully set up the environment and get it running without any
problems.
I would rate the initial setup a six out of ten.”


“The initial setup was straightforward like any other Windows application. You set
up a basic SQL Server and install it. We installed it on our own on-prem server. ”
Amin Patel Read full review

Senior Intelligent Automation Developer at a manufacturing company with
10,001+ employees

Customer Service and Support
The product's customer support is responsive, but they take a lot of time. My
company is in India, while most of the clients of Blue Prism are in the US, which is
why the solution provides different support teams for different areas. The
product's support team took a lot of time to provide a resolution for a couple of
issues related to the tool, even though different teams from the UK and the US
were involved in the process of helping my company. Sometimes, people are
required on the field to offer support services.
I rate the support team a seven out of ten.

”

“The customer service and support depend on your customer level. So, if you're a
platinum implementation partner or a platinum client, you obviously get better
support than if you're just using the standard features. But we've been involved
with Blue Prism from the beginning, so we have a bit of a privilege for this.
The difference is UiPath, you are part of the community, and getting support from
within the user community is actually quite effective. But it's just because of a
significantly larger install base.”


“Blue Prism provides templates for most use cases, but we've had to contact their
developers for a few OCR use cases. They helped clarify some confusion about
the documentation.
”
Amin Patel Read full review

Senior Intelligent Automation Developer at a manufacturing company with
10,001+ employees
“In the beginning, when we were working with Blue Prism version 5, there were
some issues after installing the latest update. So we decided not to install the
latest version and only update after some time. Eventually, it became stable
without any issues. When we needed to contact support for updates, we had to
reach out to group parameters.
Most of the time, they say it is a known issue and will fix it with the next update.
When we faced challenges, like setting up a load-balancing server, the support was
good, and we could set it up without any issues. They provide good support for
known issues but may not be able to fix some problems.”
Zameer Shaik Read full review

RPA Lead at Aithinkers

“The value of this product could be greatly improved if we could get satisfactory
answers from the technical support. The last time I opted for a learning license
from one of my colleagues, I never received a response from the company.
”
Abhimanyu Thite Read full review

Software Engineer at Globant
“If we purchase multiple bots, we always receive quick support from SS&C Blue
Prism's team. Therefore, if we face any challenges or issues, they quickly jump in
to solve them. I rate their tech support team a seven out of ten.”


Other Solutions Considered
“Previously, we worked with WorkFusion.
If we compare Blue Prism and WorkFusion, Blue Prism is typically considered a

low-code platform, while WorkFusion is a coding platform. However, it's worth
noting that both platforms offer varying degrees of low-code and coding
capabilities, and the exact level of coding required will depend on the specific use
case and implementation.
Although you can program in Java or a specific XML-like language, it still involves
writing code. I wouldn't say that this is a bad thing.
As a developer myself, I actually prefer writing code. When using Blue Prism, I
often find myself having to rearrange blocks in order to create more space for
additional blocks I need to add. However, if you're writing code, you don't have to
worry about that issue.
Perhaps for an average business user, Blue Prism would be easier to learn.
However, Blue Prism requires more planning and preparation compared to
Automation Anywhere before starting to code. It's more similar to regular
development rather than ad-hoc development.
To give an example, in Automation Anywhere, you could start developing a robot

without any prior planning in the tool. You could simply throw in 10 or 12 blocks,
and that would do the job. It would be a simple robot. However, with Blue Prism,
you need to do some planning and preparation before you start coding.
It's more like regular development, unlike Automation Anywhere which is more
like at-home development. Blue Prism may be easier for business users to work
with as it has a more visual system, whereas WorkFusion is more code-based and
deployable.
I stopped working with WorkFusion about three years ago, so my information may
be obsolete.”


“I have used UiPath and Robocorp. Blue Prism is more stable and provides good
support, and a monitoring and development perspective.
Robocorp provides Python as a programming license and the cost is very low. All
the features are available, but coding knowledge is required.
Amar Yelne Read full review

RPA Developer at Wonderbot
“I also work with UiPath, Automation Anywhere, and Power Automate.

Functionality-wise, Blue Prism and Power Automate are two completely different
tools, but they share the common RPA target. Blue Prism can work in the same
area as Power Automate, and it can automate things in all of the areas that are
available within an office environment. They can be used interchangeably, but at
the same time, Blue Prism allows for more complex automations to be
performed.”

RPA/IA Solution Architect at a tech services company with 1,001-5,000
employees

“We tried to use Automation Anywhere, but we didn't find the solution to be so
good. We also tried Power Automate, and Blue Prism is better in comparison. Blue
Prism is not that complex or difficult, anybody can learn it. ”

“I've considered other options because of how Blue Prism's product and its
acquisition by ACM have shaped its direction. Blue Prism seems to be moving into
a more confined space and may not be as open as UiPath.
In UiPath, the ecosystem just feels a lot broader, and there's a lot more innovation
and commercial models.
With Blue Prism, everyone wants to charge for everything, whereas in UiPath, you
know, the community guard. There's a lot of really good stuff and useful stuff
coming out of the community guard that are solving problems because they need
to be solved, not necessarily because there's a business model or a commercial
model sitting behind it.
Blue Prism is definitely more about the seats and tires, whereas UiPath is for the
sneakers and jeans guys.”


“There were three leaders at the time we did our evaluation three years ago and
were quite equal in terms of their functionalities. One of the factors that led us to
choose Blue Prism was the enterprise-level functionality. ”
Nancy_Sachdeva Read full review

Process Automation Lead at a energy/utilities company with 10,001+
employees

Blue Prism vs. Microsoft Power Automate ▪ Microsoft Power Automate
Product Recap

Microsoft Power Automate Recap

Jump to Blue Prism Recap
PeerSpot users give Microsoft Power Automate an average rating of 3.9 out of 5.
Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an
organization.
It is used for workflow automation, data integration, and creating automated notifications and
approvals.
Power Automate connects different applications and services, such as SharePoint, Excel, and
Outlook, to automate data transfer and synchronization.

Valuable Features
Excerpts from real customer reviews on PeerSpot:
“The product provides valuable integration with other Microsoft tools.”
Gowtham J
Associate - Analytics at a consultancy with 10,001+ employees
“The email routing, consolidation of the reports, and management features

are strong.”
Nilesh Pundkar
IVR Developer at Orange
“Triggering and scheduling were pretty good. There was no real commitment
with WinAutomation because the licensing was very fair and you could
trigger bots very easily.”
Ray Ozone
Managing Director at BHFE solutions

“WinAutomation is very handy to use, and it has the power to interact with
multiple systems, such as SAP, Oracle, or .NET systems.”
Shaik Abdul Waseem

Assistant Manager, Robotic Process Automation at Deloitte
“Instead of manually triggering payments through the website, everything

was done through robotic process automation (RPA), saving us a lot of time.”
MateuszPaszko
Business Analyst at Icdc
“Overall, it is a great service at the given price. It is very modern, and it

integrates in a great way with pretty much anything. It is also fast.”
Michal Dufek
management leader at International SOS
“You can create a flow, and it can be shared across different environments.”
Mapkar Mohtasim
Design Engineer at a manufacturing company with 10,001+ employees

What users had to say about valuable features:
“The email routing and management features are strong, as is the report
consolidation functionality.
The integration itself is good. I have not tried many complex workflows in it
because of the different limitations. For every plugin, I need to add some money.
It's not coming as a bundle.
But the basic flows look okay.
The ability to integrate with third-party services works well. However, there are
frequent prompts for login and credentials, especially when interacting with
server-based resources.”
Nilesh Pundkar Read full review

“The product provides valuable integration with other Microsoft tools. Azure
Logistics can refresh the data and convert images into PDFs and Excel sheets
automatically.”
Gowtham J Read full review

“Every organization uses Microsoft products. Daily tasks and other basic Excel-
based tasks can be easily done using the tool. AI Builder is a good add-on. We can
very easily do some AI automation using it.”
Ayush S Read full review

Automation Developer at a energy/utilities company with 1,001-5,000
employees

“The solution is integrated with Microsoft. It can be integrated with different

platforms. The product is very reliable and very easy to use. Anyone can learn to
use it.”
Ermanuel Policarpio Read full review

Head of business transformation and digitalization at Apple
“In our use case, we used a lot of website scraping, so I think that's probably the
feature I like the most. The solution provided the possibility to check the website's
content and navigate through it, which was very useful for me at the time.”
MateuszPaszko Read full review

“Our primary focus is on new workflow development. We mainly handle the

development of use cases, integration, and workflow development. While working
on development, we also provide support for the use cases where the workflow is
developed”
Anupama Gopi Read full review

Automation Architect at Brillio

Pain Points
The main pain points mentioned:
“AI-enabled voice recognition features could be included in the product.”
Gowtham J
“Power Automate has fewer features and more limitations in general. It's
not as mature a product as some of the others, like UiPath or Automate
Anywhere.”
Nilesh Pundkar
“They've already improved it, but I guess a testing suite would be nice to be
able to test your automations in real time.”
Ray Ozone

“There should be a comprehensive or enterprise level of application to

provide the cognitive AI, and there should be orchestration so that I can
control all the robots on one station. The other tools are currently providing
these features.”
Shaik Abdul Waseem

“Automatic selectors that allow me to select parts of a website could be more

adaptable.”
MateuszPaszko
“They can provide a deeper level of feedback about running processes. When
I compare it to Blue Prism, the control room has slightly less information
about the running processes and possible errors. I'm not a pro, so I am not
entirely sure if this is a core feature of the product or if it is because of the
way our partners have developed it or set it up.”
Michal Dufek

“The solution is difficult to customize. I would like to see more flexibility

when it comes to using different kinds of activities.”
Mapkar Mohtasim

Room for improvement:
“Power Automate has fewer features and more limitations in general. It's not as
mature a product as some of the others, like UiPath or Automate Anywhere. One of
the main issues I've found is that Power Automate struggles with accessing Excel
or other Office documents on servers. Even though it's a Microsoft product, we
often have to log in through remote systems, and syncing can be problematic due
to the way we use servers. At the very least, they should provide access to Office
365 directly, without requiring additional logins on servers. Most people utilizing
Power Automate are already working within the Office 365 environment. Any proof
of concepts (POCs) using Power Automate would naturally be built on top of Office
365.”

“Firstly, enhancing Power Automate to work synchronously instead of

asynchronously would eliminate the need for additional coding, saving time in
project implementation. Secondly, addressing the limitations on the number of
processes in Power Automate tracking would enhance its usability and flexibility
for various scenarios. Incorporating a more intuitive user interface or experience
would be beneficial for overall solution implementation. While PowerApps can
provide this to some extent, it faces limitations, particularly with large datasets.
Overcoming these challenges through enhancements or optimization would be
valuable for implementing enterprise-class solutions effectively.”
Raees Harris Read full review

Manager - CRM Practice at InTWO

“We need to buy a premium license for Microsoft Power Automate because some
features are only available for premium licenses. It would be really helpful if
Microsoft offered some premium features in the standard version. Instead of
bringing everything to the standard version, it would be really helpful if Microsoft
classified one or two important things as standard, which are regularly worked
upon. The solution's licensing model is very complex and not straightforward. The
licensing model needs to be reviewed and changed. Sometimes, Microsoft Power
Automate's portal becomes a little bit slow.”

Associate Manager at a financial services firm with 10,001+ employees
“AI-enabled voice recognition features could be included in the product. It could

help us develop the entire listing with one click. It could involve importing YAML
models to enhance the tool's ability to comprehend and respond to user
instructions.”


“We are looking for more data integration with various resources. Our plan is to
have a deeper look at it in November when we are in Seattle for the two
conferences. We would like to consolidate the data from various sources and
extract it in order to analyze it. We used an RPA tool and looked at the ML part of it
as well. I would like to see better data integration with different sources.”
Richard Schwartson Read full review

Head of IT/Department leader at Apoteksverk
“There is room for improvement in web scraping. Specifically, automatic selectors

that allow me to select parts of a website could be more adaptable. Currently, if you
select one element, it only takes some parameters that might change in the future.
This can cause issues because the bot may stop running without fine manual
tuning, especially if the website also has active tags loaded. In the next release, it
could be useful to integrate data tables directly into the spreadsheet without
having to go through a loop. Integrated databases could be a good addition.”


ROI
Real user quotes about their ROI:
“It provided an extremely high return on investment. When you automate

processes, you're oftentimes being able to scale very easily, and you have a very
high ROI.”
Ray Ozone Read full review

“So far, based on the development calculators that we've been running, it's
running far smoother and far more efficiently and faster. So, the estimated return
on investment over the past three months that we've been calculating has been
looking far higher than the Automation Anywhere solution.”
Meindert Van Der Galiën Read full review

Information Technology Software Developer at a financial services firm with
501-1,000 employees

“We are able to see high returns thanks to having few machines with minimal
implementation costs. We are able to present our clients with their ROI upon
completion of each project and they see ROI's as soon as their first month.”
Rania Aouad Read full review

Business consultant, Head of RPA Solutions at Bsynchro Sal
“We saw a significant return on investment because we were able to save a lot of
time from our financial and human resources staff, so this saves a lot of money
and the return on investment on that 1,000 euros is quickly felt.”
Stijn Maricau Read full review

Owner at maricau consulting
“It is quite fresh, but its return on investment would be much better than Blue
Prism. The Blue Prism license was somewhere around $10,000 a year, and we're
now on $40 a month, which is incomparable, but we're getting the same service.
It is in fact a better product. So, even if you've got some other costs, such as you
need some external coding at the beginning, you will get an ROI. We were positive
about our return on investment with Blue Prism, and we would be doing much
better than that with Power Automate, but I can't give exact numbers. I don't have
them.”
Michal Dufek Read full review


“Should be high, as unattended RPA capabilities are available at almost free as

I can utilize it under o365 license. No extra costs to start small and you can pay
extra if you need premium services.”

Department Manager at SME Digital Transformation Department at a
insurance company with 10,001+ employees

Pricing
“There is a per-user licensing model for individual users.”

“I would rate the pricing an eight out of ten, with ten being expensive because
there are charges for additional plug-ins.”

“It had by far the fairest licensing on the market. For the money, you got a very
good value.”
Ray Ozone Read full review


“Comparatively, WinAutomation is cheaper than the other automation tools.

When we purchased the license, it was around $50 or $60 per user most probably
per month.”
Shaik Abdul Waseem Read full review

“The free version is quite good.”

“We've got a subscription package. We are on a monthly package of $40. We've got
some discount because we're a big corporate client of Microsoft 365 and other
solutions, but the standard price of the package that we use is $40.For the product,
you don't have to pay anything extra. If you're using a partner, you need to pay for
their coding, advice, and services, which is a separate cost. The majority of the
features are available for free for anyone who is on Microsoft 365.”
Michal Dufek Read full review


“Microsoft Power Automate is part of our Office 365 package, there are no
additional licensing costs.”
Mapkar Mohtasim Read full review


Setup
The setup process involves configuring and preparing the product or service for use, which may
include tasks such as installation, account creation, initial configuration, and troubleshooting any
issues that may arise. Below you can find real user quotes about the setup process.
“The initial setup is easy. I would rate my experience with the initial setup an eight
out of ten, with ten being easy.
The entire process takes less than an hour. ”

“The deployment time depends on specific project requirements. Complicated

configurations take three to four months to complete, while certain simple
projects can be completed within two weeks.
I rate the process an eight out of ten.”
Raees Harris Read full review

Manager - CRM Practice at InTWO

“The initial setup process was relatively simple, with additional modules that
could be imported during the setup.
Only some individuals typically handle maintenance, as Microsoft automatically

manages most updates. Additional maintenance tasks are required only when
necessary, such as for critical updates or multi-case scenarios.”
Abu Anambiar Read full review

IT Manager at Funtocloud
“The initial setup process involves three trigger points. One is a manual trigger,
where users interact with a button or interface element to start the flow. The
second is the recurrence trigger, which allows users to schedule automated
maintenance at a specific time. Third is a data-driven trigger, where the flow is
initiated based on an event in a database, such as creating a new line item in
SharePoint database. Once triggered, the flow continues to execute, performing
the configured actions and providing the results.”


“For the initial setup, I would rate it somewhere in the middle, so around seven out
of ten. It's not too difficult, and with some tutorials and testing, it can be achieved
quite easily.
The whole deployment process took around three weeks, end-to-end.

It starts with gathering the requirements. I asked the ops team to give me their
exact steps and techniques. Then, based on that, we build the documentation for
the step-by-step process. We mirror this process and try to replicate those steps
from the RPA. Then we move on to the UET cases and go through them. If
everything goes well, we will provide a sign-off and release it into production.”

“It is comparatively easy to install. I would rate it eight out of ten. It will require
some knowledge due to the kind of setup it has. Also, considering the security
reasons of Microsoft, it predominantly requires the infrastructure set within its
domain. It cannot go out of its domain. So understanding all the nuances of it is
essential.
Other platforms are not cloud diagnostic; they are on-premise also. But as an
organization, Microsoft is not reporting that they would want to have everything
on-premise on the cloud. So, understanding all the nuances and recommending
that you get the right kind of security approvals done will be important because
certain customers are not comfortable with having the PAT agent configured in
such a way that it gives the data to the cloud. Microsoft is on. They are not
comfortable with it.”


Customer Service and Support
“There needs to be direct contact for the technical support team. The users need to
submit a maintenance request and then wait for a callback or update from the
support team.”
Abu Anambiar Read full review

IT Manager at Funtocloud
“For me, the support is perfect. It depends on the kind of support you have, like
what kind of partnership you have. If you have premium partners, the support is
really good too. It depends on what support or what kind of deal you have with
them.”

“We've contacted technical support in the past, and it has been very good. We
haven't had any issues with support and are happy with the level of service. ”
Khshsh Khhdh Read full review

Associate Director at MIT ESP

“I have contacted the Microsoft community for a few issues. They respond within
an hour. There are a lot of Microsoft users and everyone contributes to the
community.”
Sai Kumar Reddy Read full review

RPA Lead at Sparsh Communications Pvt. Ltd
“We created a few tickets with Microsoft technical support regarding a time issue.
We then created a workflow that initiated cloud workflow and handed it over to the
Microsoft Power Automate desktop, which took some time. The flow worked, but
after an hour and a half, it automatically disconnected due to either a lack of
available sessions or an error. We created a ticket and Microsoft resolved it quickly,
taking only one day. The issue was caused by the group policy, which had enabled a
session timeout of between 30 minutes and an hour, resulting in the issue.
”
Saman Guruge Read full review

Senior Engineer at MIT ESP
“I have not felt the need to contact the customer service and support team since
most of my doubts were resolved through the tutorials and tech instructions
available on the website, which are very helpful.”
Pascal Burume Read full review

IT consultant at Secoptrial

Other Solutions Considered
“I primarily work with Automate Anywhere, UiPath, and Microsoft Power

Automate. I've also used ServiceNow. I've experimented with the document
understanding capabilities of Automate Anywhere.
Our clients prefer Automate Anywhere and UiPath. ”

“Our company decided to use Microsoft products, including Microsoft Power

Automate, due to factors such as widespread usage across the globe, ease of access,
and simplified licensing.”


“I switched to Microsoft Power Automate because it's free. In many cases, it's
installed on the PC, I think, on the Windows server, and you can have the screen
installed on your PC or download it for free while authorized. UiPath usually costs
quite a lot. I think it's the most expensive one.”

“UiPath is more stable than Power Automate. UiPath has Orchestrator from where
all the processes are monitored, triggered, or scheduled. This feature in UiPath is
far better than Power Automate. Power Automate does not have a very good
orchestrator or control room to see all the processes which are running. If an
organization needs a long-term solution, it might choose UiPath.”
Ayush S Read full review

Automation Developer at a energy/utilities company with 1,001-5,000
employees
“We evaluated UiPath. It has better functionality and scalability. But, Power
Automate is more accessible as our systems are integrated with Microsoft
ecosystem.”
AsfandyarKhan Read full review

Process Automation Engineer at Automation Catalyst

“Microsoft Power Automate is a newer solution to the market. UiPath is a lot more
popular and has more features than Microsoft Power Automate. There's a lot of
potential in that Microsoft Power Automate because it connects well with other
Microsoft programs inside the Suite which makes it even more powerful. UiPath
connects with other applications, but the fact that if you use Microsoft in your
organization, it's more seamless. It works better. ”

Project Manager at a consultancy with 1-10 employees

Reviewers Who Have

Researched Both
Solutions

Blue Prism vs. Microsoft Power Automate ▪ Customer Review
Gul Ansari
Researched Microsoft Power Automate

But Chose Blue Prism
Pros Cons
“I like the solution’s simplicity in “The tool needs to work on its

process and objects. The solution security aspect since there is a lot of
has very clear guidelines and regulatory compliance for
demarcation on processes and enterprises like the GDPR. The
objects which is not present in other product needs to improve the data
tools. The tool’s architecture is also login policy as well. They also need
very simple and clear. The product’s to come up with a mechanism
licensing model is also very simple. where every change and upgrade
Other tools do not have such a happens within the element of the
simple licensing model.” target application. Our partner
struggles to keep up with the
cybersecurity guidelines of my
company.”

What is our primary use case?
“The solution’s use case for our company is HR hire automation. When an
employee gets onboarded there are a lot of formalities that HR should do like
collecting data for payroll.
Another use case is tender creation. We use the product for tender creation
whenever a lead is converted into an opportunity.”
What is most valuable?
“I like the solution’s simplicity in process and objects. The solution has very clear
guidelines and demarcation on processes and objects which is not present in other
tools. The tool’s architecture is also very simple and clear. The product’s licensing
model is also very simple. Other tools do not have such a simple licensing model.”
What needs improvement?
“The tool needs to work on its security aspect since there is a lot of regulatory
compliance for enterprises like the GDPR. The product needs to improve the data
login policy as well. They also need to come up with a mechanism where every
change and upgrade happens within the element of the target application. Our
partner struggles to keep up with the cybersecurity guidelines of my company.”
What do I think about the stability of the solution?
“The solution is quite stable except for a few security aspects. Our partners are
highly skilled and ensure that everything meets client standards.”

What do I think about the scalability of the solution?
“The product’s scalability is quite good but not as good as Power Automate. Our
developers, testers, and support team uses the solution. There are around twenty
developers, three to four testers, and a ten-member support team.”
How are customer service and support?
“The product’s support is managed by our partners 24/7. In case we encounter any
issues, the partner takes the necessary steps.”
How was the initial setup?
“The setup of Blue Prism is quite simple. We have the three-tier architecture
database applications from the client that comes in the form of a development or
production machine.
The deployment took almost a year to roll out the pilot automation. We started in
early 2019 and completed it only by the end of that year.”
What about the implementation team?
“Our partners helped us with the solution’s deployment.”
What's my experience with pricing, setup cost, and licensing?
“The tool’s licensing is on a monthly basis.”

What other advice do I have?
“I would rate the overall solution an eight out of ten. I would recommend this
solution to anyone where money is not a factor. Blue Prism is very stable and good
in terms of data and regulatory compliance if you are dealing with applications
based on RDP or Citrix-based applications. However, if there are budgetary
constraints and no RDP or Citrix-based applications, then you need to go for Ui
Path or Power Automate which is cheaper.”

Verified user
Operations Leader - Global Automation at a computer software company with
10,001+ employees
Researched Blue Prism But Chose

Pros Cons
“The interface is user-friendly.” “We are looking to see more

features implemented there are
already available in UiPath or
Automation Anywhere.”

What is our primary use case?
“We are a solution provider and one of the services that we perform is to build
automations for our clients. Softomotive is a product that we use to automate
multiple processes for use by our customers on their data, based on their needs.”
What is most valuable?
“The interface is user-friendly.
This product is cost-effective, which is the main reason we are using it.”
What needs improvement?
“We are looking to see more features implemented there are already available in
UiPath or Automation Anywhere. This is one of the main drawbacks.
”
For how long have I used the solution?
“We have been using Softomotive for between three and four years.”
What do I think about the stability of the solution?
“It is stable, and we don't have any issues with this particular product as of today.
We plan to continue using it in the future.”

What do I think about the scalability of the solution?
“We have more than 600 customers who use this product.”
How are customer service and support?
“We get very good support from Softomotive.”
Which solution did I use previously and why did I switch?
“We have used Softomotive for the past four to five years, although in the interim
we tested Blue Prism. The cost of that product is too high.”
How was the initial setup?
“The installation is straightforward and we haven't seen any complexity. It will

take 15 minutes, maximum, to deploy.”
What about the implementation team?
“This is a product that I can easily deploy on my own. We have less than 15 people
on-site who are responsible for deployment and maintenance.”
What's my experience with pricing, setup cost, and licensing?
“This is a cost-effective product and now that it has been acquired by Microsoft,
we don't expect the cost to increase with the next release.”

What other advice do I have?
“Considering the kind of experience that we have had with Softomotive, we would
always recommend this product.
Since this product was acquired by Microsoft, naturally the expectation has gone
up. We are not expecting too much of an architectural change, but rather, a few of
the small features should be added. The reason is that you like to stay competitive
in terms of cost. We have already deployed it to more than 600 customers and if we
are going to charge them more, then they'll be inclined to use another product.
I would rate this solution a nine out of ten.”

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Blue Prism vs.

Microsoft Power Automate

Reviews, Tips and

©2024 PeerSpot, All Rights Reserved 1

Microsoft Power Automate . . . . . . . . . . . . . . . . . . . 38 - 39

Reviewers Who Have Researched Both Solutions 64 - 73

©2024 PeerSpot, All Rights Reserved 2

Blue Prism VS. Microsoft Power

• Ease of Deployment: Some users of Blue Prism find deployment to be

• Features: Valuable features of both Blue Prism and Microsoft Power

Valuable features of Blue Prism include scalability, flexibility, reliability, and

Valuable features of Microsoft Power Automate include simplicity of

©2024 PeerSpot, All Rights Reserved 3

• Pricing: Reviewers feel that Blue Prism is expensive. Microsoft Power

©2024 PeerSpot, All Rights Reserved 4

Solution Blue Prism Microsoft Power

Sample Coca-Cola, Walgreens, American . Coca-Cola, 2. General Electric, 3.

©2024 PeerSpot, All Rights Reserved 5

Top industries Computer Software 20% Computer Software 27%

Manufacturing Company 11% Manufacturing Company 14%

Energy/Utilities Company 9% Government 8%

©2024 PeerSpot, All Rights Reserved 6

Small Business Midsize Enterprise Large Enterprise

Blue Prism vs. Microsoft Power Automate

by visitors reading reviews by visitors reading reviews

©2024 PeerSpot, All Rights Reserved 7

©2024 PeerSpot, All Rights Reserved 8

Blue Prism Recap

PeerSpot users give Blue Prism an average rating of 3.9 out of 5.

Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS

“Workforce of the Future”

Blue Prism’s all-in-one intelligent automation platform consists of:

©2024 PeerSpot, All Rights Reserved 9

Reviews from Real Users

©2024 PeerSpot, All Rights Reserved 10

Mohamed Salah Baccouche

“I find Blue Prism's debugging functionality to be quite useful.”

“Blue Prism provides both on-premises and cloud versions.”

“It is a stable solution.”

©2024 PeerSpot, All Rights Reserved 11

“My company decided to go with Blue Prism because of the security it

“I like the error handling, it's very good.”

©2024 PeerSpot, All Rights Reserved 12

What users had to say about valuable features:

My company uses some of the knowledge skills from Blue Prism.

Sravan G Read full review

BabjeeVangipurapu Read full review

©2024 PeerSpot, All Rights Reserved 13

Ajay Nayak Read full review

I find Blue Prism's debugging functionality to be quite useful.

Sergey Zlobich Read full review

Renjith Raghunathan Read full review

©2024 PeerSpot, All Rights Reserved 14

Roshan James Read full review

©2024 PeerSpot, All Rights Reserved 15

“The UI is more complicated than other tools.”

Mohamed Salah Baccouche

“Occasionally, there may be stability issues where certain nodes begin to

“They can add a reporting feature.”