Case Study Scenario 1:

Company Background
EcoLens, a small environmental analytics company, specializes in collecting and analyzing data
to help clients reduce their carbon footprint. EcoLens wants to modernize its operations to
manage data processing more efficiently, improve development productivity, and streamline
internal communications.

To achieve these goals, EcoLens explores various cloud service models to determine which
solutions best meet their needs without requiring heavy investment in IT infrastructure.

1. Infrastructure as a Service (IaaS):

EcoLens needs to process large amounts of environmental data, which varies in volume
based on client projects. They decide to use IaaS to rent cloud servers and storage as
needed, allowing them to scale resources dynamically without maintaining their own data
center.
2. Platform as a Service (PaaS):
The development team at EcoLens is working on building a custom analytics application.
They choose a PaaS platform, which provides them with ready-to-use tools, APIs, and a
pre-configured development environment to speed up the application development
process.
3. Software as a Service (SaaS):
EcoLens implements a SaaS-based customer relationship management (CRM) tool to
better track interactions with clients and store client feedback. This tool is cloud-based,
providing real-time data access to all team members, even when they work remotely.

Short-Answer Questions

1. IaaS
o How does using IaaS help EcoLens manage costs while handling fluctuating
data processing demands?
o What challenges might EcoLens face if it decided to purchase its own data
center instead of using IaaS?
2. PaaS
o In what ways does the PaaS solution benefit EcoLens’s development team in
terms of speed and productivity?
o Why might EcoLens prefer PaaS over traditional on-premises development
environments for building their analytics application?
3. SaaS
o How does the SaaS-based CRM solution support EcoLens’s goal of
improving client interactions?
o If EcoLens's team starts working from different locations, how does using a
SaaS application ensure continuity in their work processes?
Case Study Scenario 2

Company Background

GreenFields, an agricultural technology company, is focused on building solutions to help

farmers optimize crop yields. With expanding data needs and a desire for efficient development
and customer management, GreenFields considers using cloud-based services.To achieve these
goals, GreenFields explores various cloud service models to determine which solutions best meet
their needs without requiring heavy investment in IT infrastructure.

1. Infrastructure as a Service (IaaS):

GreenFields collects large amounts of weather, soil, and crop data from field sensors. To
avoid investing in physical servers, they choose an IaaS solution to rent virtual servers and
scalable storage, allowing them to store and process data as needed.

2. Platform as a Service (PaaS):

GreenFields’s software team is creating an app to provide crop growth predictions and
advice. Using a PaaS platform, they access a pre-configured development environment with
built-in databases and analytical tools, speeding up development without managing
infrastructure.

3. Software as a Service (SaaS):

GreenFields adopts a SaaS-based customer support system, enabling their support team
to handle interactions with farmers, log issues, and manage service requests remotely.

Short-Answer Questions

1. IaaS

- How does using IaaS benefit GreenFields in managing its data storage needs?

- What potential challenges could GreenFields face if they had chosen to build their own
data storage infrastructure instead of using IaaS?

2. PaaS

- In what ways does the PaaS solution make GreenFields’s application development more
efficient?

- Why might GreenFields find PaaS advantageous over a traditional on-premises

development environment for creating their crop prediction application?
3. SaaS

- How does the SaaS-based customer support system improve GreenFields’s ability to
support its clients?

- What are two benefits of SaaS for GreenFields’s team in terms of remote access and
data management?

Case Study Scenario 3:

Company Background

Tech Solutions Corp is a mid-sized software company that develops applications for small
businesses. They have recently decided to move their IT infrastructure to the cloud to enhance
efficiency and reduce operational costs. Here’s how they are considering different cloud services
for specific needs:

1. Infrastructure as a Service (IaaS): For their data storage and computing power needs,
Tech Solutions Corp is considering using Amazon Web Services (AWS) to avoid
investing in physical servers. They plan to scale resources up or down based on project
requirements.
2. Platform as a Service (PaaS): The development team wants a reliable environment for
building, testing, and deploying applications without managing underlying hardware.
They decide to use Google App Engine to streamline the development workflow,
especially for their customer relationship management (CRM) software.
3. Software as a Service (SaaS): To improve team collaboration and project management,
Tech Solutions Corp adopts Slack for communication, Google Workspace for document
collaboration, and Salesforce for customer management.
4. Unified Communications as a Service (UCaaS): To support their remote and hybrid
teams, they use Zoom and RingCentral for voice, video, and messaging, ensuring that
employees can stay connected regardless of location.

Questions:

Infrastructure as a Service (IaaS)

1. What are the main advantages of using IaaS like AWS for Tech Solutions Corp’s storage
and computing needs?
2. Describe a situation where scaling up resources quickly on AWS would benefit Tech
Solutions Corp.
Platform as a Service (PaaS)

3. How does Google App Engine simplify the software development process for the CRM
team?
4. What might be a disadvantage of using PaaS if Tech Solutions Corp needs to customize
low-level system settings?

Software as a Service (SaaS)

5. How does using SaaS solutions like Google Workspace and Salesforce improve
collaboration within the team?
6. Explain one possible limitation of relying on SaaS applications for critical business
functions.

Unified Communications as a Service (UCaaS)

7. Why would UCaaS be beneficial for Tech Solutions Corp’s remote and hybrid
employees?
8. Identify a challenge Tech Solutions Corp might face if they rely heavily on UCaaS tools
for communication.

Case Study Scenario 4:

Company Background

EcoBuild Ltd is a company that has been steadily growing due to an increased demand for
sustainable building solutions. To keep up with growth and manage resources efficiently, they
have decided to adopt various cloud services. Here’s how they plan to use these services to
expand their business:

1. Infrastructure as a Service (IaaS): EcoBuild is using Microsoft Azure to host virtual

machines for data processing and analysis. Their new IoT sensors collect data on building
materials’ durability, and this data is processed on Azure to provide insights and
predictive maintenance alerts.
2. Platform as a Service (PaaS): The software team is developing an online portal for
clients to monitor sustainability metrics of materials in their projects. They choose to use
Microsoft’s Azure App Service, which offers ready-made development and deployment
tools without needing to manage server maintenance.
3. Software as a Service (SaaS): EcoBuild uses Trello for project management,
QuickBooks for accounting, and HubSpot for customer relationship management. These
SaaS solutions allow different departments to streamline operations and improve
customer engagement.
4. Unified Communications as a Service (UCaaS): With a remote workforce spread
across different time zones, EcoBuild adopts Microsoft Teams and RingCentral for voice,
video calls, and instant messaging. This allows the teams to collaborate on projects and
stay updated in real-time.
Short Answer Questions:

Infrastructure as a Service (IaaS)

1. What advantages does EcoBuild gain by using Azure’s virtual machines to process IoT
data instead of using physical servers?
2. In what situation might EcoBuild need to quickly scale its virtual machines on Azure?
How does IaaS support this?

Platform as a Service (PaaS)

3. How does using Azure App Service benefit EcoBuild’s software team when developing
the client portal?
4. Describe a potential limitation EcoBuild might face if they require full control over
server configurations while using a PaaS like Azure App Service.

Software as a Service (SaaS)

5. Explain how using SaaS tools like Trello and QuickBooks helps EcoBuild improve
efficiency across different departments.
6. Identify one risk EcoBuild might face by depending on SaaS solutions for critical
functions like accounting and customer relationship management.

Unified Communications as a Service (UCaaS)

7. How does UCaaS support EcoBuild’s goal of maintaining strong communication within
their remote and globally distributed team?
8. What challenges might EcoBuild encounter if their UCaaS providers experience
downtime during peak project periods?
 Case Study5: Amazon Web Services (AWS) is a widely known public cloud service used by
companies like Netflix to scale their content delivery infrastructure globally, ensuring high
availability and performance.

Short Question:

- What is a public cloud, and give an example of its use?

- How does AWS help companies like Netflix scale their operations?

Case Study 6 : Bloomberg uses a private cloud infrastructure to ensure compliance and security
for its financial data processing, keeping sensitive data within the organization.

Short Question:

- What differentiates a private cloud from a public cloud?

- Why does Bloomberg use a private cloud for data processing?

Case Study 7: Microsoft uses hybrid cloud solutions to provide customers with the ability to
integrate on-premise data centers with Azure, enhancing scalability and management.

Short Question:

- What is a hybrid cloud, and why would a company prefer it?

- How does Microsoft Azure support hybrid cloud configurations?

Case Study 8: Government Cloud (GovCloud) used by US government agencies is an example

of a community cloud. It provides a secure, private cloud environment for federal agencies to
store sensitive data while maintaining compliance with government regulations.

Short Question:

- What is a community cloud, and who uses it?

- How does GovCloud address the needs of government agencies?

Case Study 9: Spotify uses a multi-cloud strategy by leveraging both Google Cloud and AWS to
store and process data for its music streaming platform, ensuring operational flexibility and
reducing downtime.

Short Question:

- What is a multi-cloud strategy, and how does it benefit businesses?

 - Why does Spotify use a multi-cloud approach?

10. Scenario: SaaS on Public Cloud with Multi-Cloud Strategy

Case Study:
Salesforce is a Software as a Service (SaaS) offering hosted on a public cloud (e.g., AWS).
However, Salesforce also uses a multi-cloud strategy where certain data and analytics are
handled on Google Cloud to take advantage of AI and machine learning services.

Short Questions:

 How does Salesforce use a public cloud to deliver SaaS, and why would they use a multi-
cloud approach for analytics?
 What are the benefits of using multiple cloud providers for a SaaS solution?

11. Scenario: PaaS in Hybrid Cloud for Global Application

Case Study:
Spotify leverages Platform as a Service (PaaS) on a hybrid cloud infrastructure (combining
both on-premise data centers and Microsoft Azure). Their recommendation system and backend
are hosted on Azure, while user data is managed on their private servers to ensure compliance
with local data privacy laws.

Short Questions:

 Why would Spotify use a hybrid cloud with PaaS for their global application?
 What advantages does PaaS offer in a hybrid cloud setup compared to traditional
infrastructure?

12. Scenario: IaaS in Private Cloud for Large Enterprise

Case Study:
Siemens uses Infrastructure as a Service (IaaS) in a private cloud to manage sensitive
industrial data and ensure high compliance standards. Their cloud infrastructure is hosted on
their private data centers, but they use public cloud resources occasionally for scaling during
heavy demand periods.

Short Questions:

 Why does Siemens prefer IaaS in a private cloud for managing industrial data?
 How does the hybrid approach benefit Siemens in terms of scalability and security?
13. Scenario: Public Cloud for Community Cloud Service

Case Study:
The European Union (EU) deploys a community cloud on Amazon Web Services (AWS) to
host collaborative research data and share resources among several government agencies across
member states. The cloud allows for secure, compliant data sharing while meeting EU
regulations.

Short Questions:

 How does a public cloud provider like AWS support a community cloud model for
government use?
 What are the advantages of using a public cloud for a community cloud initiative?

14. Scenario: Private Cloud with SaaS Integration

Case Study:
Bank of America uses a private cloud to store and process sensitive customer financial data,
but integrates SaaS applications (like financial tools or collaboration software) from third-party
vendors. This enables them to offer scalable customer-facing services while maintaining security
and privacy for their core banking systems.

Short Questions:

 Why would Bank of America choose to use a private cloud for sensitive data but
integrate SaaS applications for customer-facing services?
 How does using SaaS alongside a private cloud affect operational efficiency?

15. Scenario: IaaS with Community Cloud for Healthcare Data

Case Study:
The National Health Service (NHS) in the UK uses an IaaS solution in a community cloud to
host patient data and health records. This allows NHS trusts and healthcare organizations to
securely share data within the cloud infrastructure, ensuring compliance with healthcare
regulations.

Short Questions:

 Why would the NHS use IaaS in a community cloud rather than a private cloud?
 What benefits does a community cloud offer to the healthcare sector in terms of data
sharing and security?