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To: Angie Garmaise, Professor, Business Communication II

From: Drashti, Loveleen, Anmol, Rubaldeep


Date: November 20, 2024
Subject: Burnout: Information Overload from Technology

Introduction:
Burnout is relatively a kind of work-related syndrome. statement proposed by Maslach, Schaufeli and
Leiter states that this is a response to stressful environment specially in workplace (Bunjak,2021).
This burnout syndrome mainly leads to major psychological and physical health, and this is directly
proportional to lower outcome in jobs and reduced performance (C.P et al..2018). As burnout is work
related syndrome it happens more likely to software developers and those who are working in IT
professions (Tien Rahaya Tulili, 2023). Moreover, Burnout can be measured using personal burnout
scale which is a part of Copenhagen burnout inventory. The subscale consists of six questions and
each question answered by 5-point scale then the answers were converted into values like 0, 25, 50,
70, 100 the average is then calculated to give an individual score ranging from 0 to 100 (Menzies,n.d).

Effects of technology overload:


Technology offers numerous benefits; over-reliance and overexposure can show some
negative effects across various dimensions of life. Below are some key effects:
Digital transformation is guiding workers, which is not just affecting their professional life
but also makes their emotional range wider from joy to anxiety, such as uncertain commuting
and financial securing (Bunjak,2021). There are five indicators of stress techno-overload,
techno-insecurity, techno-invasion, techno-uncertainty and techno-complexity (Wirth et
al.,2024). Gig workers force people are immersed in technology for flexible (long) hours due
to competition, which further leads to develop chronic stress and reduced learning ability
(Bunjak,2021). Constant Connectivity and pressure create stress, which effects employees
emotionally and psychologically (Wirth et al.,2024)
Remedies
Setting aside certain times for technology use and task prioritization can aid in efficient workload
management. Stress from excessive information exposure can be decreased by planning breaks and
establishing reasonable goals (Wirth et al.,2024)). Cognitive respite can be obtained by participating
in digital detoxes, which are periods of time when electronic gadgets are not used. The constant
barrage of information can be avoided by limiting screen time that is not necessary (Brown R at
al.,2021). Tools like task management apps, email filters, and digital decluttering software can
streamline information processing, helping to focus on essential content. Organizational policies and
professional assistance: Burnout can also be lessened by pursuing stress management counselling or
supporting organizational rules that limit digital overload (such as no-email weekends) (Manjis,n.d)

Results of the moderated-mediation analyses with the PROCESS macro:


These are some mathematical variables for burnout and creativity,
Dependent Variable Burnout Creativity

Constant -1.10 3.29

Age 0.09 0.01

Gender -0.07 0.06

Education -0.20 -0.10

Work experience 0.09 0.22

Electronic dependence -0.10 0.18

Technology Overload (moderator) 1.69 0.04

(Bunjak,2021). (All the citations are same for this table.)


References:

References
(2021, September 26). 6. Retrieved from
https://www.sciencedirect.com/science/article/pii/S0378720621001075#se
c0024

Bunjak, A., Černe, M., & Popovič, A. (2021). Absorbed in technology but digitally
overloaded: Interplay effects on gig workers’ burnout and creativity.
Information & management, 2021-12, Vol.58 (8), , Article 103533, 58,
103533. Retrieved from
https://searchlibrary.sheridancollege.ca/permalink/01OCLS_SHER/1nqpso9/
cdi_crossref_primary_10_1016_j_im_2021_103533

Estévez-Mujica, C. P., Quintane, E., & Wu, Y. (2018). E-mail communication


patterns and job burnout. PloS one, 2018-03, Vol.13 (3), 13, e0193966-
e0193966. Retrieved from
https://searchlibrary.sheridancollege.ca/permalink/01OCLS_SHER/1nqpso9/
cdi_plos_journals_2012014781

Menzies, H. (2005). No time: Stress and the crisis of modern life (1st ed.). (1st
ed.). Vancouver , b.c., U.S. : Douglas & McIntyre; Publishers Group West.
Retrieved from
https://searchlibrary.sheridancollege.ca/permalink/01OCLS_SHER/hhg492/
alma991006931328607321

Wirth, T., Kräft, J., Marquardt, B., Harth, V., & Mache, S. (2024). Indicators of
technostress, their association with burnout and the moderating role of
support offers among nurses in German hospitals: a cross-sectional study.
14, e085705. Retrieved from
https://searchlibrary.sheridancollege.ca/discovery/fulldisplay?
context=PC&vid=01OCLS_SHER:SHER&search_scope=MyInst_and_CI&tab
=Everything&docid=cdi_doaj_primary_oai_doaj_org_article_75c856d0f920
4ff483e98a324a05a836

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