Stratocom - New Itron Software Procedures

These new procedures are to ONLY be used with the Toughpad labeled “NEW ITRON ONLY” . The SOP’s are
Crossroads Example - PLEASE SEE LAST PAGE FOR OTHER AREA INFORMATION

*NEW RECEIVER AND TOUGHBOOK CANNOT BE USED FOR OLD METER READING.*

UPDATED Oct -2023 -RR

—----------------------------------------------------------------------------------------------------------------------------

Before Flight:
1. Complete all preflight planning and flight Prep, including ground testing the Radio
Receiver.
2. Power on the Toughpad Computer by Pressing and holding Power button on the bottom
right of screen, connect power cord and plug into power source. Ensure ToughPad is
connected to the internet via Wifi (Either Hanger internet or iPad hotspot). Confirm there

is no copy of Itron Mobile installed by pressing the key and typing “itron mobile”
and if there is a program installed you must UNINSTALL it.

3. Open Microsoft Store located on the taskbar.

a. Search “itron mobile”
b. Install a fresh copy of “Itron Mobile 3.4 for FCS”

c. St.Anne is version 3.5 (see below pg.9)

4. Click “Open” once downloaded to open the Mobile Interface, Click “YES” when asked to
allow the program to access location.
5. Change the Itron Settings as follows:
a. Device Name: “See Stratocom Access spreadsheet for Device Name”
b. Services URL: Change “.com” to “.ca”
 c. Default Domain: Change “.com” to “.ca”

6. Next, Sign in to the Application using the appropriate login Credentials (Located in the
“Stratocom Access” Spreadsheet, these will change per month)
Crossroads example below:

-St.Anne would be : [email protected]

7. Click then

a. Click (This should automatically add and synchronize the

routes for that field, if this does not work proceed to 9b)

b. Click , “Manual Load and Add”

i. Using the Route IDs listed in the “Stratocom Itron Access” Spreadsheet

manually enter the route IDs listed and click “Add”, Then Click

2
 8. On the next screen Confirm all Routes are loaded and confirm Total Number of meters
are approximate to previous month using Stratocom Block Record.

IN THE PLANE

9. Connect the computer to the aircraft receiver and power on the aircraft. In the Itron APP

Click to access the settings menu once the receiver is connected. Under the

“Itron Mobile Radio” dropdown Select the connected radio. Then click

(If nothing displays, click “refresh” and if that does not work you may need to restart the application or
computer)
10.

3
 11. Click to select routes to read. And select all appropriate routes. (This is where you
would split fields with another plane if necessary). Then click

at the bottom of the screen.

12. The System should now be ready to collect data, and should take you to the map

screen. To confirm you are in collection mode verify the icon is visible at the top

right of the screen otherwise click the icon to enable collection.

13. You can now fly the field and collect the data,
periodically throughout the day when ferrying or there is
a few minute break in meters) you will need to
synchronize the system to ensure the collected data is
transferred to the client. TO SYNCHRONIZE SYSTEM

(Ensure Connected to Wifi) click , select YES,

Click . When Sync is completed

click Click to select routes to read again. Select

all appropriate routes. Then click

at the bottom of the

screen.
TAKE ALL REQUIRED SCREENSHOTS BEFORE
YOU UPLOAD AND SYNC DATA.
14. After you have completed the Field you MUST run the Synchronize a final time to ensure
all data is transferred. Follow the steps above However, this time when you have
completed the Sync you will need to take a screenshot of the Routes Page listing all the
routes and their percentages. Using the SNIPPING TOOL application on the ToughPad
take a “Snip” of just the route summaries and paste it into WordPad, Label the top of the
document (SEE BELOW) and save the file as “Route Summary [Insert Field Name] -
Month year ”. This file will need to be emailed to Daphne at the end of the day along with
the following information: Aircraft Reg, Receiver Color, and ANY issues encountered.

4
 Example - CROSSROADS ROUTE SUMMARY - DEC 2022

SCREENSHOTS:
Once you have the screenshot of the routes, you will also need 3 more screenshots. The routes
screenshot will be turned into your segment summary (see example below) then will need a
screenshot of the follow :
-Routes (segment summary)
- Remaining Meters. (see example below)
- Overview of the MAP
-REMINDER – TAKE SCREENSHOTS BEFORE YOU SYNC DATA. SOMETIMES IF YOU
UPLOAD DATA BEFORE IT WILL DELETE SOME INFO THAT IS REQUIRED IN THE
SCREENSHOTS

5
 SEGMENT SUMMARY EXAMPLE:

This is the example for Ste.Anne. You take the screenshot of the routes and use Word or
Google Docs to create your segment summary. Just copy and paste the screenshot onto the
doc and add in the above information just as pictured. Then download it as a microsoft word doc
or a pdf. NOTE: if you download the segment summary as a PDF, Daphne cannot edit it so it
has to be 100% perfect. Use microsoft word if available before PDF.

6
 REMAINING METERS SCREENSHOT:

Remaining Meters Screenshot is found by clicking on the icon squared in red on left hand
side. Then you will have to filter in order to find the remaining/missed meters. To do that you will
click the top drop down tab on the top right. That will drop down filter options and in the “Status”
filter bar you will select “Missed” and then scroll to the bottom of the filter bar and click “Apply”.
That will show you all the remaining meters to take a screenshot of and email into Daphne.

NOTE: If there are lots and lots of meters remaining, then just send one screenshot of the first
page like in the example adobe.
-If you can get all remaining meters in two screenshots then send both of them. Only send one
screenshot if in order to show all meters will be an excessive amount of screenshots.

7
 MAP SCREENSHOT:

This will be the last screenshot needed with the new software. You will go to the map and take a
screenshot of the overview of your routes. Use zoom to allow the entire area to be included in
the screenshot and zoom as close as it will allow with keeping everything visible.

8
NOTE: YOU MUST UNINSTALL AND REINSTALL A FRESH INSTALLATION OF ITRON FOR
EACH DIFFERENT CO-OP AND/OR AT THE START OF A PATROL. DO NOT USE ONE
THAT WAS INSTALLED PREVIOUSLY

Password and information for all areas

!!Check the Stratocom Access spreadsheet for updated
information!!

FIELD NAME DEVICE NAME USERNAME PASSWORD SOFTWAR ITRON

E VERSION

STE.ANNE STRAT1 [email protected] Steanne#1 NEW 3.5

!!

N.PARKLAND NPARK1 [email protected] Npark#1! NEW 3.6

CROSSROADS CRGCDC1 [email protected] J1cross!!! NEW 3.4

9
 Troubleshooting :

SETTINGS PAGE: This is an example of Ste.Anne setting page. Device name has to be
changed for what route you are doing (ste.anne/crossroads/NPP). Like in early SOP
instructions change both URL & Domain to .ca

RADIO: In this example above the radio isn’t on. Once everything is plugged in in the
plane you will go to this settings page and on the right side under radio click the drop
down bar and select the radio. MAKE SURE “BROKEN RADIO MODE” is OFF

10
otherwise even if you selected the radio it will not let you start the drive by. If broken
radio mode is on it will block the radio and not work.

IF YOUR DOT ON THE MAP FREEZES : Give it a minute or two incase of a small lag.
Then stop your “drive by” and restart it and let it load back into the map.If it remains
frozen and you cant see where you’re going on the map then you will have to close the
ITRON app and re-open it. It will ask you to login again so have the username and
password handy. Sometimes all it will ask for is the email and it will open the app. If it
hasn't been connected to the internet in a long time it might want you to completely
re-sign in. If that is the case you might have to use hotspot wifi from the IPAD in order to
sign into the associated microsoft account. After that restart your drive by and it should
be fixed. But normally it will just ask for the username and then you'll be signed in and
good start drive by.

11