A

DASHBOARD REPORT ON
“TOPIC NAME”
FOR

MID - TERM EXAMINATION

Bachelor of Computer Application in AIML (BCA- AIML)

Year 2024-2025

Ajeenkya DY Patil University, Pune

-Submitted By-

Mr. xyz

Under the guidance of

Prof. xyz

1
 Ajeenkya DY Patil University
D Y Patil Knowledge City,
Charholi Bk. Via Lohegaon,
Pune - 412105
Maharashtra (India)

Date: / 11 / 2024

CERTIFICATE
This is to certified that Mr. XYZ
A student’s of TYBCA(AIML) Sem-V URN No ________ has
Successfully Completed the Dashboard Report On

“Topic Name “

As per the requirement of

Ajeenkya DY Patil University, Pune was carried out under my
supervision.
I hereby certify that; he has satisfactorily completed his Mid-Term
Project work.

Place: - Pune

Examiner

2
3
 INDEX
Page
No.

ABSTRACT

CHAPTER – 1 INTRODUCTION

CHAPTER – 2 REVIEW OF LITERATURE

CHAPTER – 3 RESEARCH METHODOLOGY

CHAPTER – 4 ANALYSIS AND

INTERPRETATION OF DATA USING DASHBOARD

CHAPTER – 5 CONCLUSIONS, SUMMARY AND

RECCOMANDATIONS
5.1 SUMMARY
5.2 RECOMMANDATIONS
5.3 SCOPE FOR FURTHER RESEARCH
5.4 SUGGETIONS

BIBILIOGRAPHY

APPENDICES
APPENDIX – 1 QUESTIONNAIRE
APPENDIX – 2

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 Abstract
The recent development in Information Technology augmented
the Smartphones industries in a country like India. Smartphone has
made Day-to-day life and Business services seamless for people who
want to get everything in their phone. In this study, our main focus
was to analyse the perception of People towards Smartphones which
uses Android or iOS.
With the increasing number of smart phones all over the globe,
there is an emerging need of more convenient mobile operating
systems. The increased number of users store personal and non-
personal data. This requires a more secure mobile operating system.
Among the widely used mobile operating systems, Android and iOS
are the major vendors. Android is open source and prone to attacks
while iOS is complex but secured. However, present security features
in both operating systems are insufficient to secure user's data. This
paper focuses on the security system that is adopted by the two
operating systems and a general idea of the comparison between the
two major vendors. We will be comparing and analysing both the
operating systems by factors such as security, file transfer, updates
and some other features, in order to understand what factors have
played a dominant role to attract People in the developing country
like India towards them, we decided to study on the People
perception Towards Smartphones like iPhone or Android Phones. In
this research paper, two objectives were set for study.

The first one was to identify the factors which influence the People
to use Smartphones and the other one was to know the People
feedback on Operating System and Specifications which their mobile
has. Survey successfully helped to understand the behaviour and
5
perception of people towards their Smartphone device which helps
them to get everything from web and other sources.

6
 Chapter 1:
Introduction

SMARTPHONES :-
A Smartphone is a mobile device that combines cellular and mobile
computing functions into one unit. They are distinguished
from feature phones by their stronger hardware capabilities and
extensive mobile operating systems, which facilitate
wider software, internet (including web browsing over mobile
broadband), and multimedia functionality (including music,
video, cameras, and gaming), alongside core phone functions such
as voice calls and text messaging. Smartphones typically contain a
number of metal–oxide–semiconductor (MOS) integrated circuit (IC)
7
chips, include various sensors that can be leveraged by their software
(such as a magnetometer, proximity sensors, barometer, gyroscope,
or accelerometer), and support wireless communications protocols
(such as Bluetooth, Wi-Fi, or satellite navigation).
Early smartphones were marketed primarily towards the enterprise
market, attempting to bridge the functionality of
standalone personal digital assistant (PDA) devices with support for
cellular telephony, but were limited by their bulky form, short
battery life, slow analogue cellular networks, and the immaturity of
wireless data services. These issues were eventually resolved with
the exponential scaling and miniaturization of MOS transistors down
to sub-micron levels (Moore's law), the improved lithium-ion battery,
faster digital mobile data networks (Edh olm’s), and more
mature software platforms that allowed mobile device ecosystems to
develop independently of data providers.
In the 2000s, NTT DoCoMo's i-
Mode platform, BlackBerry, Nokia's Symbian platform, and Windows
Mobile began to gain market traction, with models often
featuring QWERTY keyboards or resistive touchscreen input, and
emphasizing access to push email and wireless internet. Following
the rising popularity of the iPhone in the late 2000s, the majority of
smartphones have featured thin, slate-like form factors, with
large, capacitive screens with support for multi-touch gestures rather
than physical keyboards, and offer the ability for users to download
or purchase additional applications from a centralized store, and
use cloud storage and synchronization, virtual assistants, as well
as mobile payment services. Smartphones have largely replaced
PDAs and handheld/palm-sized PCs.
Improved hardware and faster wireless communication (due to
standards such as LTE) have bolstered the growth of the smartphone
industry. In the third quarter of 2012, one billion smartphones were
in use worldwide. Global smartphone sales surpassed the sales
figures for feature phones in early 2013.

8
Google's Android and Apple's iOS are operating systems used
primarily in mobile technology, such as smartphones and tablets.
Android, which is Linux-based and partly open source, is more PC-like
than iOS, in that its interface and basic features are generally more
customizable from top to bottom. However, iOS' uniform design
elements are sometimes seen as being more user-friendly.

You should choose your smartphone and tablet systems carefully, as

switching from iOS to Android or vice versa will require you to buy
apps again in the Google Play or Apple App Store. Android is now the
world’s most commonly used smartphone platform and is used by
many different phone manufacturers. iOS is only used on Apple
devices, such as the iPhone.

9
10
 HISTORY
The development of the smartphone was enabled by several key
technological advances. The exponential
scaling and miniaturization of MOSFETs (MOS transistors) down
to sub-micron levels during the 1990s–2000s (as predicted
by Moore's law) made it possible to build portable smart
devices such as smartphones, as well as enabling the transition from
analogue to faster digital wireless mobile networks (leading to Edh
olm’s law). Other important enabling factors include the lithium-ion
battery, an indispensable energy source enabling long battery
life, invented in the 1980s and commercialized in 1991, and the
development of more mature software platforms that allowed
mobile device ecosystems to develop independently of data
providers.

Android Company was founded in the year 2003 by Andy Rubin. In

2007 Open Hand Alliance (OHA) was formed by Google, HTC, Sony,
Dell, Intel, Motorola, Samsung, LG. In 2008 OHA released Android 1.0
Android was specially created for touch-screen mobile devices.
iOS Apple was founded by Steve Jobs, Stephen Wozniak, Ronald
Wayne in 1976. Apple’s iOS Operating system for Apple’s mobile
devices. Initially launched with the first iPhone in 2007, but also used
for iPod Touch (2007), iPad (2010), and iPad Mini (2012). Unlike
Microsoft’s Windows and Google’s Android, iOS is not available for
Non-Apple hardware.

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Impacts of Smartphones on Society

Smartphones are popular among people for the applications they

offer to users. Smartphones make communications with people quite
easier. People enjoy a lot of benefits in various forms of their daily
work. Some advantages smartphones provide – better means of
communication, learning options to users, great exposure to the
latest things, ways to personality development, simple ways to
access applications, ideas to succeed in business, platforms to grow
their applications and more.

1. Impact on Business Smartphones create new dimensions for

business. It is not only the smartphone vendors enjoying
business but also created a new domain for app development
companies, Internet service providers, and other related
sectors.
2. Impact on Education
Smartphones provide a unique way to improve the quality of
education. The use of the Internet has become a part of life for
every student. Internet together with Smartphones – provide
an alternative channel to deliver education services and
distance education.
3. Health Impact According to surveys, more than 10 million users
in the USA use Smartphone to search for health information
and facilities. 27% of the users use smartphones for online
activities. Today there are several apps to manage
prescriptions, promote alternative treatment options, provide
price comparison, and validate prescriptions. Today several
apps are available to track exercise, diet and blood pressure –
enabling smartphones to play a key role in the health sector.
4. Psychological Impact Smartphones are said to reduce stress in
busy work life. I today’s busy schedules mobile phones provide
a means to interact with friends and families as an when they

12
 get time. The smart use of Smartphone increases your brain’s
functioning helping to stay active. Instead of using Smartphone
only for entertainment it could be used to access useful
information, for example, access the news headlines, latest
technology updates, and more.
5. Social Impact Social life has been drastically changed with the
introduction of smartphones and this domain has encountered
most of the impact from the use of smartphones. Smartphones
play an important role in the integration process of people with
special needs, elderly age and with some sort of disabilities.

It is true that the smartphone has a sizeable impact on society and

other aspects of life. Smartphone has impacted almost all walk of
human life. The prominent areas, where impacts of Smartphone are
obvious include business, education, health, and social life. Mobile
technology has drastically changed the cultural norms and individual
behaviors. The impacts are both on the positive side and also on the
negative side. There are several ways that can help control and
minimize the negative impact of Smartphone use in society by
educating users on how to use Smartphones smartly. The
Smartphone is only a pocket-sized PC today but the device seems to
have limitless potential!

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Android (Operating System)
Android is a mobile operating system based on a modified version of
the Linux kernel and other open source software, designed primarily
for touchscreen mobile devices such as smartphones and tablets.
Android is developed by a consortium of developers known as
the Open Handset Alliance and commercially sponsored by Google. It
was unveiled in November 2007, with the first commercial Android
device launched in September 2008.
It is free and open source software; its source code is known as
Android Open Source Project (AOSP), which is primarily licensed
under the Apache License. However most Android devices ship with
additional proprietary software pre-installed, most notably Google
Mobile Services (GMS) which includes core apps such as Google
Chrome, the digital distribution platform Google Play and
associated Google Play Services development platform. About 70
percent of Android smartphones run Google's ecosystem; competing
Android ecosystems and forks include Fire OS (developed
by Amazon) or LineageOS. However, the "Android" name and logo
are trademarks of Google which impose standards to restrict
"uncertified" devices outside their ecosystem to use Android
branding.
The source code has been used to develop variants of Android on a
range of other electronics, such as game consoles, digital
cameras, portable media players, PCs and others, each with a
specialized user interface. Some well-known derivatives
include Android TV for televisions and Wear OS for wearables, both
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developed by Google. Software packages on Android, which use
the APK format, are generally distributed through
proprietary application stores like Google Play Store, Samsung Galaxy
Store, and Huawei AppGallery, or open source platforms
like Aptoide or F-Droid.
Android has been the best-selling OS worldwide on smartphones
since 2011 and on tablets since 2013. As of May 2017, it has over
two billion monthly active users, the largest installed base of any
operating system, and as of August 2020, the Google Play Store
features over 3 million apps. The current stable version is Android
11, released on September 8, 2020.

Commercial logo as used by Google, since 2019

Developer Various (mostly Google and the Open Handset

Alliance)

Written in Java (UI), C (core), C++ and others

OS family Unix-like (Modified Linux kernel)

Working state Current

Source model Open source (most devices

include proprietary components, such as Google
Play)

Initial release September 23, 2008; 12 years ago,[2]

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 Latest release Android 11 / September 8, 2020; 2 months ago,[3]

Repository  android.googlesource.com

Marketing target Smartphones, tablet computers, smart

TVs (Android TV), Android
Auto and smartwatches (Wear OS)

Available in 100+ languages[4]

Update method Over-the-air

Package manager APK-based

Platforms 64-bit (32-bit being dropped) ARM, x86 and x86-64

Kernel type Linux kernel

Userland Bionic libc,[5] mksh shell,[6] Toybox as core utilities

(beginning with Android 6.0)[7][8]

Default user interface Graphical (multi-touch)

License  Apache License 2.0 for userspace software

 GNU GPL v2 for the Linux
kernel modifications[9]

Official website www.android.com

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Android Inc. was founded in Palo Alto, California, in October 2003
by Andy Rubin, Rich Miner, Nick Sears, and Chris White. Rubin
described the Android project as "tremendous potential in
developing smarter mobile devices that are more aware of its
owner's location and preferences”. The early intentions of the
company were to develop an advanced operating system for digital
cameras, and this was the basis of its pitch to investors in April 2004.
The company then decided that the market for cameras was not
large enough for its goals, and by five months later it had diverted its
efforts and was pitching Android as a handset operating system that
would rival Symbian and Microsoft Windows Mobile.

Rubin had difficulty attracting investors early on, and Android was
facing eviction from its office space. Steve Perlman, a close friend of
Rubin, brought him $10,000 in cash in an envelope, and shortly
thereafter wired an undisclosed amount as seed funding. Perlman
refused a stake in the company, and has stated "I did it because I
believed in the thing, and I wanted to help Andy."

In July 2005, Google acquired Android Inc. for at least $50 million. Its
key employees, including Rubin, Miner and White, joined Google as
part of the acquisition. Not much was known about the secretive
Android at the time, with the company having provided few details
other than that it was making software for mobile phones. At
Google, the team led by Rubin developed a mobile device platform
powered by the Linux kernel. Google marketed the platform
to handset makers and carriers on the promise of providing a
flexible, upgradeable system. Google had "lined up a series of
hardware components and software partners and signalled to
carriers that it was open to various degrees of cooperation".

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HTC Dream or T-Mobile G1, the first commercially released device
running Android (2008)

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Investments
Google has become the latest high-profile firm to back India’s
Reliance Jio Platforms. The search giant is investing $4.5 billion for a
7.73% stake in the top Indian telecom network, said Reliance
Industries chairman Mukesh Ambani

The investment today from Google is one of the rare instances when
the Android-maker has joined its global rival Facebook in backing a
firm. Facebook invested $5.7 billion in Reliance Jio Platforms, which
has amassed more than 400 million subscribers in less than four years
of its existence, in April this year for a 9.99% stake in it. Facebook is
the largest minority stakeholder in Jio Platforms.

Jio Platforms, a subsidiary of Reliance Industries (India’s most valued

firm) has raised about $20.2 billion in the past four months from 13
investors by selling about 33% stake in the firm. (For some context,
the entire Indian start-up ecosystem raised $14.5 billion last year.)

Google’s new investment gives Jio Platforms an equity valuation of

$58 billion — the same valuation implied by Facebook. Other
investors, including General Atlantic, Silver Lake, Qualcomm, Intel and
Vista, have paid a 12.5% premium for their stake in Jio Platforms.

As part of Wednesday’s strategic announcement, Google and Reliance

Jio Platforms will work on a customized-version of Android operating
system to develop low-cost, entry-level smartphones to serve the
next hundreds of millions of users, said Ambani. These phones will
support Google Play and future wireless standard 5G, he said.

19
“Getting technology into the hands of more people is a big part of
Google’s mission,” said Sundar Pichai, chief executive at Google, via a
video chat on Wednesday. “Together we are excited to rethink, from
the ground up, how millions of users in India can become owners of
smartphones. This effort will unlock new opportunities, further power
the vibrant ecosystem of applications and push innovation to drive
growth for the new Indian economy,” he said.

The new deal further illustrates the opportunities foreign investors

see in Jio Platforms that has upended the telecommunications market
in India with cut-rate voice calls and mobile data tariffs. This is not the
first time Jio Platforms has expressed interest in mobile operating
system or handsets. The company has shipped at least 40 million
JioPhone powered by KaiOS. These “smart feature” phones support a
handful of apps, including Facebook’s WhatsApp. Google is an
investor in KaiOS’ eponymous developer.
Acquisitions
The $50 million Google spent to buy Android is tiny compared to its
acquisitions in the 15 years that followed. In fact, the company spent
just $130 million to buy companies in all of 2005. By comparison,
only a little over a year later, Google spent a whopping $1.65
billion acquiring YouTube. There was much debate about whether
YouTube was worth the money at the time, but it’s certainly paid off
by now, though Android’s actually been even more successful.

Some of Google’s other acquisitions have not been as successful,

however. The massive $12.5 billion purchase of Motorola in 2011 is
often cited as one of Google’s biggest missteps, with the search giant
selling the company to Lenovo for just $2.9 billion a little over three
years later. You also only need to look at some of the plots in the

20
Google Graveyard to see multiple examples of purchases that went
sour.

Some of Google’s other purchases could still be considered works in

progress. Nest Labs, which Google bought for $3.2 billion in 2014,
was slow to take off, but with the move to bring Google and Nest
devices under a single brand, there are clearly big plans ahead.
There’s also the company’s expected purchase of Fitbit for a cool
$2.1 billion. Who knows what will come of that — a Pixel Watch
maybe?

Nevertheless, it’s highly unlikely Google will ever get a better return
on an investment than it had with Android. While the company will
no doubt continue buying and investing in other companies, there’s
really no getting around how big of a win that $50 million start-up
became.

Security Breaches
Android users may have reason for concern regarding their device
security as well as the information transmitted by their phones. A
backdoor security breach has recently been identified in Android
devices that could cause user data to be sent to China. Because of
the major risks that this security breach poses, it is important for
Android users to learn about this vulnerability as soon as possible.
Android devices are made with various software and firmware from a
variety of companies. One company that creates firmware and
software for numerous companies around the world is known as
Adups, a Chinese company based in Shanghai. One of the features of
the offerings is that the firmware or software automatically sends
data back to Adups every 72 hours. The data sent includes
information like contact lists, phone call lists, and text messages.

21
A company known as Kryptowire, a security firm that specializes in
detecting potential risks and breaches, found that the firmware
developed by Adups may have been installed on a wide array of
Android devices, unbeknownst to consumers that purchased the
products. Adups, for its part, claims that the software was developed
for a specific client that needed to track such information to
determine customer service and satisfaction.
Even if the software was designed only for one specific client,
Kryptowire found it on the product of at least one other Adups client
and has concerns that other companies and devices that work with
Adups may also be affected. The leaking of data to Adups or other
companies and persons in China (or anywhere in the world)
represents a huge security risk for both business and individual
Android product users. The backdoor access to the device does not
just let data get transmitted to Adups but makes it possible for
someone to access and take control of the device without the
Android device owner knowing or allowing the access.

Controversies
In 2019, foldable phones were meant to usher in a new era of the
smartphone, where it was supposed to seriously challenge the way
we look at our phones today. A phone that can become a tablet on
the fly, it seemed like the hybrid device of our dreams, but yet a
series of mishaps and delays and exorbitant prices have kind of put a
damper on the entire category.

Does this mean that the foldable phone category is dead in the
water? Hardly, but the excitement surrounding the tech has
definitely waned and we imagine that it will probably take something
extraordinary to get us excited again.

Samsung’s attempt at using Qualcomm’s ultrasonic in-display

fingerprint sensor sounded very exciting and promising. It was meant

22
to be different from the other in-display sensors that are available in
the market today, but it came with an asterisk next to its name.
Namely how you couldn’t use certain types of screen protectors with
it.

There were also some issues where some users found that if
you used a certain screen protector, it allowed anyone to unlock
your phone. So much for security and privacy. Samsung has since
addressed it, but you can bet that this will be on the minds of many
for a while. Qualcomm has since debuted a new fingerprint sensor
which hopefully fixes some of the previous generation’s mistakes.

The ongoing trade war between the US and China does not look like
it will be dying down anytime soon. In the meantime, Huawei seems
to have been caught in the middle where the Huawei P30 series is
not allowed to use Google Play Services.

While one could always turn to another brand, given that the
majority of Android smartphones are made by non-US based
companies, it does highlight the precarious situation we are in,
where due to trade disagreements, other companies could just as
easily find themselves in Huawei’s position.

This year seems to be a particularly bad year for digital assistants.

With the rise of smart homes and digital assistants controlling them,
it was discovered that companies like Apple, Amazon, Google, and
Microsoft were outsourcing the transcribing of the conversations
that users have had with their digital assistants.

According to the companies, this was done in an effort to improve on

them by analysing the things we say in a bid to make them smarter,
but obviously the idea that a stranger in an office in a foreign land is
listening to what you are saying, even if it’s just in snippets, doesn’t
feel quite right.

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To make matters worse, in the middle of the year, it was
discovered that one of Google’s analysts in the Netherlands leaked
audio data that was meant to be confidential.

5G was meant to replace 4G, but yet the rollout feels a little slower
than expected. To add to the confusion, carriers such as AT&T
attempted to pull a fast one by rebranding their LTE connectivity as
“5GE”, which technically isn’t 5G but come on, how many of us
would actually take the time to figure out what it means?

Adding to the confusion is the fact that connecting to a 5G network

would require a 5G phone, in which there aren’t that many available
yet, meaning that some people were definitely confused when the
“5GE” icon started showing up on their phones.

Also, the fact that Qualcomm isn’t bundling a 5G modem with its
Snapdragon 855 chipset means that there will be some Snapdragon
855 phones that support 5G, and some that don’t. Of course, with all
new technology, it will probably be a while before it becomes
mainstream, but it does feel like it’s a bit slower than we would have
liked.

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iOS (iPhone Operating System)
iOS (formerly iPhone OS) is a mobile operating system created and
developed by Apple Inc. exclusively for its hardware. It is the
operating system that powers many of the company's mobile
devices, including the iPhone and iPod Touch; the term also included
the versions running on iPads until the name iPadOS was introduced
with version 13 in 2019. It is the world's second-most widely installed
mobile operating system, after Android. It is the basis for three other
operating systems made by Apple: iPadOS, tvOS, and watchOS. It is
proprietary software, although some parts of it are open source
under the Apple Public Source License and other licenses.

Unveiled in 2007 for the first-generation iPhone, iOS has since been
extended to support other Apple devices such as the iPod Touch
(September 2007) and the iPad (January 2010). As of March 2018,
Apple's App Store contains more than 2.1 million iOS applications, 1
million of which are native for iPads. These mobile apps have
collectively been downloaded more than 130 billion times.

Major versions of iOS are released annually. The current stable

version, iOS 14, was released to the public on September 16, 2020. It
brought many user interface changes, including the ability to place
widgets on the home screen, a compact UI for both Siri and phone
calls, and the ability to change both the default web browser and

25
 email apps. No devices were dropped, as all devices supported by
iOS 13 are able to run iOS 14.

Commercial logo as used by Apple, since 2017

Developer Apple Inc.

Written in C, C++, Objective-C, Swift, assembly language

OS family Unix-like, based on Darwin (BSD), iOS

Working state Current

Source model Closed, with open-source components

Initial release June 29, 2007; 13 years ago,

Latest release 14.2[1] (18B92)[2] (November 5, 2020; 28 days

ago) [±]
14.2.1[3] (18B121)[4] (November 19, 2020; 14 days
ago) [±] - iPhone 12 and iPhone 12 Pro-only

Latest preview 14.3 beta 3[5] (18C5061a)[6] (December 2, 2020;

1 day ago) [±]

Marketing target Smartphones, tablet computers, portable media

players

Available in 40 languages[7][8][9][10]

Update method OTA (since iOS 5), Finder (from macOS Catalina
onwards)[11] or iTunes (Windows and macOS pre-
Catalina)

26
Platforms  ARMv8-A (iOS 7 and later)
 ARMv7-A (iPhone OS 3 – iOS 10.3.4)
 ARMv6 (iPhone OS 1 – iOS 4.2.1)
Kernel type Hybrid (XNU)

Default user interface Cocoa Touch (multi-touch, GUI)

License Proprietary software except for open-source

components

Official website www.apple.com/ios/

27
iPhone (first generation), the first commercially released device
running iOS (2007)

In 2005, when Steve Jobs began planning the iPhone, he had a choice
to either "shrink the Mac, which would be an epic feat of
engineering, or enlarge the iPod". Jobs favored the former approach
but pitted the Macintosh and iPod teams, led by Scott Forstall and
Tony Fadell, respectively, against each other in an internal
competition, with Forstall winning by creating the iPhone OS. The
decision enabled the success of the iPhone as a platform for third-
party developers: using a well-known desktop operating system as its
basis allowed the many third-party Mac developers to write software
for the iPhone with minimal retraining. Forstall was also responsible
for creating a software development kit for programmers to build
iPhone apps, as well as an App Store within iTunes.

The operating system was unveiled with the iPhone at the Macworld
Conference & Expo on January 9, 2007, and released in June of that
year. At the time of its unveiling in January, Steve Jobs claimed:
"iPhone runs OS X" and runs "desktop class applications", but at the
time of the iPhone's release, the operating system was renamed
"iPhone OS".Initially, third-party native applications were not
supported. Jobs' reasoning was that developers could build web
applications through the Safari web browser that "would behave like
native apps on the iPhone".In October 2007, Apple announced that a
native Software Development Kit (SDK) was under development and
that they planned to put it "in developers' hands in February".On
March 6, 2008, Apple held a press event, announcing the iPhone
SDK.

iPhone (first generation), the first commercially released device

running iOS (2007)

28
The iOS App Store was opened on July 10, 2008 with an initial 500
applications available. This quickly grew to 3,000 in September 2008,
15,000 in January 2009, 50,000 in June 2009, 100,000 in November
2009, 250,000 in August 2010, 650,000 in July 2012, 1 million in
October 2013, 2 million in June 2016, and 2.2 million in January
2017. As of March 2016, 1 million apps are natively compatible with
the iPad tablet computer. These apps have collectively been
downloaded more than 130 billion times. App intelligence firm
Sensor Tower has estimated that the App Store will reach 5 million
apps by the year 2020.

Investments and Acquisitions

Apple Inc. is an American multinational corporation that designs and
manufactures consumer electronics and software products. It was
established in Los Altos, California, on April 1, 1976, by Steve
Jobs, Steve Wozniak, and Ronald Wayne, and was incorporated on
January 3, 1977. The company's hardware products include
the Macintosh line of personal computers, the iPod line of portable
media players, the iPad line of tablets, the iPhone line of
smartphones, the Apple TV line of digital media players, and
the Apple Watch line of smartwatches. Apple's software products
include the macOS, iOS, iPadOS, tvOS, and watchOS operating
systems, the iTunes media player, the Safari web browser, and
the iLife suite of multimedia and creativity software. As of December
2020, Apple is publicly known to have acquired more than 100
companies. The actual number of acquisitions is possibly larger as
Apple does not reveal the majority of its acquisitions unless
discovered by the press. Apple has cofounded two half-equity
partnerships and purchased equity stakes in three pre-existing
companies, and has made three divestments. Apple has not released
the financial details for the majority of its mergers and acquisitions.
Apple's business philosophy is to acquire small companies that can
be easily integrated into existing company projects. For instance,
Apple acquired Emagic and its professional music software, Logic Pro,

29
in 2002. The acquisition was incorporated in the creation of
the digital audio workstation software GarageBand, now part of the
iLife software suite.
The company made its first acquisition on March 2, 1988, with its
purchase of Network Innovations. In 2013, Apple acquired thirteen
companies—more than it has in any other year to date. Apple's
largest acquisition was that of Beats Electronics in August 2014 for
$3 billion. Of the companies Apple has acquired, 71 were based in
the United States.
In early-May 2019, Apple CEO Tim Cook said to CNBC that Apple
acquires a company every two to three weeks on average, having
acquired 20 to 25 companies in the past six months alone.
Partners
AT&T is one of Apple’s closest business partners and was the sole
U.S. carrier of the iPhone between 2007 and 2011. In February 2011,
competitor Verizon Communications also began selling the iPhone 4.
Verizon Communications
Verizon initially lost out on the iPhone when Apple went with AT&T
in 2007.But in February this year, the largest U.S. telco carrier ended
years of anticipation by launching its first Apple product, the iPhone
4. Verizon and Apple had reportedly been in talks since 2008 and
spent a year testing the iPhone on Verizon's CDMA network.About
one million Verizon iPhones were sold in just the debut weekend,
with 60 percent of the sales coming from pre-orders. In total, 4.5
million new iPhones connections.
Foxconn | Hon Hai
Foxconn Technology Group is the world's largest electronics
manufacturer. Foxconn is the trade name for Hon Hai Precision
Industry, which is the largest exporter in the Greater China
region.The Chinese tech giant assembles Apple's iPads, iPhones,

30
iPods and Mac computers in manufacturing plants across China and
Taiwan. Foxconn came under fire last year for working conditions in
its factories after a string of suicides at its Shenzhen factory. The
company has responded by setting up suicide hotline.
TPK Holdings
TPK Holdings is the world’s largest touch panel supplier by volume,
with 30 customers in total from the U.S., Japan and South Korea. The
Taiwanese company is the largest supplier of touch panels to Apple
for iPads and iPhones.More than 70 percent of TPK’s revenues of
$1.12 billion in the second quarter of this year came from Apple.
Robust sales of Apple’s products helped TPK post record profits in
the latest quarter.Analysts have been bullish on the stock, with UBS
forecasting a 40 percent upside.
Quanta Computer
Taiwan’s Quanta Computer manufactures the iMac and Macbook
line of computers for Apple. The Taiwan based company’s
relationship with Apple dates back to the second generation
WallStreet PowerBooks of 1998.Quanta is the largest manufacturer
of notebook computers in the world, supplying brands such as HP
and Gateway. In fact, one out of every three laptop PCs are
manufactured by the firm.But the company has been under pressure
lately, reporting a month over month drop in sales in July.
Intel
Intel’s relationship with Apple began in 2005 when Jobs announced
that Apple would make a transition away from IBM’s PowerPC
microprocessors in its Macintosh computers to processors made by
Intel. The first generation of Intel-based Macs were released in
2006.Reports suggest that Apple may once again turn to Intel to
create mobile processor chips that power devices like the iPhone and

31
iPad.The company has been trying to gain market share in the rapidly
growing area of wireless chips.
Samsung Electronics
Samsung Electronics is the world’s largest maker of memory chips.
The South Korean technology giant, which supplies chips and flash
drives to Apple, has had a turbulent relationship with Apple in recent
years, acting as both a supplier and a competitor in the smartphone
and tablet space.The two companies have been battling over the
past year with Apple accusing Samsung of copying the iPhone’s
software and layout. In turn, Samsung has filed a counterclaim
against Apple over patent infringement.

Toshiba
Toshiba supplies the LCD panel for the iPhone 3GS, flash drives for
the iPhone 4, and is reported to involved with the Retina display of
the iPhone 4.The Japanese conglomerate is listed on four different
stock exchanges around the world including New York and London.In
December, the company announced plans to spend $1.2 billion to
build a factory in Japan's Ishikawa prefecture to make small high-
resolution LCD panels, mainly to supply Apple's iPhones.
Catcher Technology
Catcher Technology is one of the Taiwan’s top makers of magnesium
and aluminum casings for PCs and handsets.The company supplies
metal casing for Macbooks, and has seen its shares surge nearly
three-fold over the past year.The stock now trades at 17 times
earnings on the back of large orders placed by Apple. Citigroup,
Macquarie and Bank of America Merrill Lynch have all raised their
share-price estimates for Catcher after the firm posted earnings of
$82 million from April to June, up 24
Wintek
32
Wintek is a Taiwan based electronic component maker with
operations in China and India. The firm supplies touch screens for
Apple’s iPhones.But the company has been facing pressure on the
pricing front. According to a report last week from Digitimes, Wintek
has received touch screen orders from Apple at prices nearly 50
percent lower than previous shipments, even as volumes have
increased significantly for the third quarter.Analysts are speculating
that Apple could be preparing for the usual price.

Comparison Between Android and iOS

Google's Android and Apple's iOS are operating systems used
primarily in mobile technology, such as smartphones and
tablets. Android is now the world's most commonly
used smartphone platform and is used by many different phone
manufacturers. ... iOS is only used on Apple devices, such as
the iPhone. iOS is a closed system whereas Android is more open.
Users have barely any system permissions in iOS but in Android,
users can customize their phones easily. Android software is
available for many manufacturers such as Samsung, LG etc. ...
Integration with other devices is better in Apple iOS as compared to
Google Android.

33
34
Developer Various, mostly Apple Inc.
Google and Open
Handset Alliance
Initial release September 23, 2008 July 29, 2007
Latest stable Android 11 iOS 14.1 and iPadOS 14.1
release and
Updates
Customizability A lot. Can change Limited unless jailbroken
almost anything.
Source model Open source Closed, with open-source
components.
File transfer Easier than iOS. Using More difficult. Media files
USB port and Android can be transferred using
File Transfer desktop iTunes desktop app.
app. Photos can be Photos can be transferred
transferred via USB out via USB without apps.
without apps.
Widgets Yes, except on lock Yes, except on lock
screen screen
Internet Google Chrome Safari. Any browser app
browsing (other browsers are can be set as default but
available). Any they all use the same
browser app can be rendering engine
set as default. Ad (Safari/Web kit) behind
blocking is supported the scenes. Ad blocking is
with Firefox. supported via content
blockers like Firefox
Focus.
Web mapping Google Maps Apple Maps (default).
service Google Maps also
available via a separate
app download, but not as
default.

35
Available 100+ languages 40 languages
language(s)
Video chat Google Meet and FaceTime (Apple devices
other 3rd party apps only) and other 3rd party
apps
Virtual assistant Google Assistant Siri
Available on Many phones iPod Touch, iPhone,
and tablets. Major iPad, Apple TV (2nd and
manufacturers such 3rd generation)
as Samsung, Oppo,
OnePlus, Vivo, Honor
and Xiaomi. Android
One devices are pure
Android. Pixel line of
devices is made by
Google, using an
almost pure version
of Android
Calls and Google Messages. 3rd iMessage, FaceTime (with
messaging party apps like other Apple devices only).
Facebook Messenger, 3rd party apps like
WhatsApp, Google Google Hangouts,
Duo, Discord and Facebook Messenger,
Skype all work on WhatsApp, Google Duo,
Android and iOS both. Discord and Skype all
work on Android and iOS
both.
App store, Google Play Store – Apple App Store –
Affordability 2,000,000+ apps. 1,000,000+ apps. Apps
and interface Other app stores like containing virus very rare
Amazon and Aptoide or non-existent.
also distribute
Android apps.
(“. APKs"). Apps

36
 containing virus rare,
but existing.
Alternative app Several alternative Apple blocks 3rd party
stores and side app stores other than app stores. The phone
loading the official Google needs to be jailbroken if
Play Store. (e.g., you want to download
Aptoide, Galaxy Apps) apps from other stores.
Battery life and Many but not all Apple batteries are
management Android phone generally not as big as the
manufacturers equip largest Android batteries.
their devices with However, Apple is able to
large batteries with a squeeze decent battery
longer life. life via
hardware/software
optimizations.
Open source Kernel (Based on The iOS kernel is not
Linux), UI, and some open source but is based
standard apps on the open-source
Darwin OS.
File manager Yes. (Stock Android Files app, limited and less
File Manager included useful (iOS 12).
on devices running
Android 7.1.1)
Photos & Apps available for Up to 5 GB of photos and
Videos backup automatic backup of videos can be
photos and videos. automatically back up
Google Photos allows with iCloud, more paid
unlimited backup of iCloud storage available
photos at a via subscription. All other
compressed quality. vendors like Google,
OneDrive, Amazon Amazon, Dropbox, Flickr
Photos and Dropbox and Microsoft have auto-
are other alternatives. backup apps for both iOS
and Android.

37
Security Monthly security Occasional security
updates. Android updates. Security threats
software patches are rare, because iOS is
available soonest to locked and downloading
Pixel device users. apps out of the App Store
Manufacturers tend is complicated.
to lag behind in
pushing out these
updates. So, at any
given time a vast
majority of Android
devices are running
outdated OS
software.
Rooting, Access and complete Complete control over
bootloaders, control over your your device is not
and jailbreaking device are available available.
and you can unlock
the bootloader.
Cloud services Native integration Native integration with
with Google Drive iCloud. 5GB free, 50GB
storage. 15GB free, for $1/mo, 200GB for
$2/mo for 100GB, $3/mo, 1TB for $10/mo.
1TB for $10. Apps Apps available for Google
available for Amazon Drive and Google Photos,
Photos, OneDrive Amazon Photos,
and Dropbox. OneDrive and Dropbox.
Interface Touch Screen Touch Screen
Biometric Fingerprint and/or Fingerprint or Face
Authentication Face Authentication. Authentication. Touch ID
Availability depends available on iPhone (5s
on manufacturer's and later) and iPad (Air 2
hardware. and later) but not on
iPhone X or later. Face ID

38
 available on iPhone X and
later, replacing Touch ID
OS family Linux OS X, UNIX
Headphone Some current Android None on iPhone 7 and
Jack smartphones and later, lighting to 3.5mm
many don't. no longer comes with
phone after iPhone XS

Summary of Android and iOS

What is android?
Android is an open source and Linux-based Operating System for
mobile devices such as smartphones and tablet computers. Android
was developed by the Open Handset Alliance, led by Google, and
other companies.
Android offers a unified approach to application development for
mobile devices which means developers need only develop for
Android, and their applications should be able to run on different
devices powered by Android.
The first beta version of the Android Software Development Kit
(SDK) was released by Google in 2007 where as the first commercial
version, Android 1.0, was released in September 2008.
On June 27, 2012, at the Google I/O conference, Google announced
the next Android version, 4.1 Jelly Bean. Jelly Bean is an incremental
update, with the primary aim of improving the user interface, both
in terms of functionality and performance.
The source code for Android is available under free and open-source
software licenses. Google publishes most of the code under the
Apache License version 2.0 and the rest, Linux kernel changes, under
the GNU General Public License version 2.

What is iOS?

39
iOS is a mobile operating system which is developed by Apple for
supporting their particular hardware like iPhone, iPod touch, and
iPad.

Whether you are the owner of an iPhone or an Android smartphone,

you have likely stumbled upon the label of “iOS app” when browsing
new apps to download. iPhone App Developers use the term “iOS” to
differentiate Android versus Apple-based phones, so users are
quickly informed whether the app they are interested in is
compatible with the phone they own. With mobile app development
skyrocketing in the past decade, iPhone app development companies
use the label “iOS” for Apple users, which stands for “iPhone
Operating System”.

Common Factors
 The basic functions in iOS and Android are alike. Both the iOS
and Android phones have calling, messaging, web browsing,
video chat, maps, voice commands etc.
 The user interfaces of iOS and Android have a lot of similarities.
Both of these support swiping, tapping, pinch and zoom etc on
their phone screens.
 There is a status bar on both the iOS and Android devices and it
offers similar information such as battery life, time, app
notifications, Wi-Fi etc.
 4G cellular network can be enjoyed on both the iOS and
Android devices. This is very important as cellular network is
crucial for internet surfing.
 Privacy settings are paramount in both iOS and Android. Users
are presented with app permissions as this lessens the risk of
data leakage.

40
41
 Chapter 2:

Review of Literautre

Do smartphone users prefer the iOS (iPhone operating systems) over

the Android operating system, or is it vice-versa? This is the main
question fuelling the various research that has been conducted.
Which smartphone OS (operating system) does the population prefer
and why? Each system has its quirks, both positive or negative, as
there has been much research done on the masses and the
preferences of their smartphone choice.

Jindal and Jain’s (2012) –

Before the great debate between iOS and Android operating systems
began, there was a third contender in the technological race,
Symbian. According to Jindal and Jain’s (2012) research, before this
great debate between iOS and Android began, the operating system
Symbian was developed by Nokia being one of the first cell phone
operating systems to exist.

42
Davis (2013) -
explains the iPhone’s ability to easily use USB, stream music, photos,
podcast, and contacts with ease on both your mobile phone and
laptop. He also shares that on the other hand, the Android phone’s
most important features are that of using Google services such as
having contacts, phone numbers, emails, music, and the ability for
pictures to sync up to your Google inbox (Davis, 2013).
Sarwar & Soomro, (2013) -
Smartphones have had a great impact on our society and have
transformed our social lives, culture, technology landscape, and
other diverse aspects of society (Sarwar & Soomro, 2013). Whether
these impacts are positive or negative, they are up left to the
consumer, but as long as smartphones are around, iOS or Android
operating system, consumers will continue to stay connected to the
society they adhere to.
Lastly, Virvilis, Tsalis, Mylonas, & Gritzalis (2014) -
Lastly, Virvilis, Tsalis, Mylonas, & Gritzalis provided the results
proven that Apple iOS users are always protected against phishers
when using the default web browser Safari, unlike Android users
who use their default web browser known as Browser, that does not
have a build in virus blocker. This added a level of protection to make
iOS more enjoyable for users as opposed to using an Android (Virvilis
et al., 2014).
Hill, (2017) -
Another article stated that these two smartphones accounted for
more than 99.7 percent of all the smartphones that were shipped in
2017 (Hill, 2017). Smartphone purchases are on the rise, and these
two operating systems are the top two choices to purchase from.
Giachetti (2017) –
43
According to Giachetti (2017), Apple combined the top three product
categories: the internet communication device industry and
smartphone industry, and the portable music industry. Apple
products are appealing to consumers as they are constantly
innovated and very user friendly (Remneland-Wikhamn, Ljungberg,
Bergquist, & Kushal, 2011). Price (2017) seconds the notion and
supports the reasons for choosing iPhone and explains the ease of
use the phone provides for consumers.
D, Chakrabarti, & Midhunchakkaravarthy, (2018) -
Security, among other aspects of smartphone’s operating systems,
appears to be the leading topic of compiled research. Due to
Android’s inferiority to the iOS security system, such as multiple
defects that search engines have, viruses and their lack of security
for users, supports the argument for consumers being discouraged to
purchase an Android product (D, Chakrabarti, &
Midhunchakkaravarthy, 2018).
Costello, (2018) -
Which smartphone selection will have the best ease of access, the
best security features, price tag, etc.? The differences to be
considered before purchasing an iPhone or an Android
include: hardware, OS compatibility, applications, gaming, user
experience, integration with other tech devices, intelligent assistant,
technical support, and battery life (Costello, 2018).

44
 Chapter 3:

Research Methodology

Research design is a logical and systematic plan prepared for

directing a research study. It specifies the objectives of the study and
techniques to be adopted to achieve the stated objectives. It is a
specification of methods and procedures for acquiring the
information needed for solving the problem. It involves arrangement
of conditions for collection and analysis of data in a manner that
aims to combine relevance to the research purpose with procedure.
So, a research design is the conceptual structure with which research
is conducted.

In the previous chapter a brief review of related literature was

presented. The review of related literature helped the investigator to
have a clear background about the subject of study and also a
method and procedures to be adopted for the present study.

45
In the present chapter it deals with the methodology of the
concerned study in terms of statement of the problem, operational
definitions Android OS and iOS and Comparison, Features and
Common Factors have been explained.

Research design is a logical and systematic plan prepared for

directing a research study. It is quest for knowledge. Research may
be defined as a process of knowing new facts and verifying old ones
by application of scientific methods to a natural or social
phenomenon.

Research design or methodology is simply a plan for study. It is called

a blue print to carry out the study. It is like plan made by an architect
to build the house, if research is conducted without a blue print, the
result is likely to be different from that what is expected at the start.
It specifies the objectives of the study and techniques to be adopted
to achieve the stated objectives. It is a specification of methods and
procedures for acquiring the information needed for solving the
problem. It is involving arrangement of condition for collection and
analysis of data in a manner that aims to combine relevance to the
research purpose with economy in procedure. So, a research design
is the conceptual structure with which research is conducted.

Objectives of the Study:

1. To identify the factors which influence the People to use

Smartphones (usually android or iPhone devices)
2. To know the People feedback on Operating System and
Specifications which their mobile has. (usually android or
iOS)
3. To Compare Android and iOS Operating System
4. To Study Satisfaction level of Android Users about their
device

46
 5. To Study Satisfaction level of Android Users about their
device
6. To study Smoothness of OS and Quality of OS of
corresponding users
7. To understand problems associated with these Operating
Systems (android and iOS)

Scope of the Study:

The study is basically conducted to know how Apple and Google

Deploy their Operating System to common people.
There is a wide scope in Android and iOS development.
Android and iOS development can be done in PHP by creating
mobile web applications. This is one way to enter the space of
mobile development.

If we want to go into native development then we can study Android

development with Java and iOS development with Swift. This simply
covers the frontend client and we still need to write a backend. This
can be done with PHP as well.
Data Collection method:
The success of any project or market survey depends heavily on the
data collection and analysis. It is necessary that the data collected is
a reliable data in order to achieve the research objective. All the data
sources can be classified into two:

 Primary data- Primary data is gathered from direct observation

or data personally collected. It refers to that data which is collect
for a specific purpose from the field of enquiry and are original in

47
 nature. For the project primary data were collected mainly
through survey method, using the tool questionnaire.
 Secondary data- Secondary data are those which have been
already collected by others for a specific purpose and are
subsequently used for application in different conditions. It is the
second-hand information about an event that has not been
personally witnessed by the researchers. The use of secondary
data saves time and money. The purpose is to increase the
accuracy of analysis.

Here the secondary data was obtained from Various text books,
registers, magazines, journals, Dissertation etc.
Websites of the organizations.

Sample Procedure

Sampling is a miniature picture or the cross sectional of the entire

group form which the sample is taken. The most important factor in
determining the general ability of research results is the selection of
sample used in collecting the research data, so after finalizing the
variables the entire population is to be made the subject for data
collection or a particular group is to be selected as representative of
the whole population.

Sample design:

Non probability sampling is use, Random customers who use

electronic gadget like smartphones or tabs within the area of
Chalisgaon city were selected for primary data.

48
Sample:
A sample of 69 customers both male and female drawn from
Chalisgaon city have given back the duly filled up questionnaire. Out
of the total population of customers in Chalisgaon city 69
respondents have been taken as the sample size.

Tools for collecting data:

A research tool plays a major role in any worthwhile research as it is
the sole factor in determining the sound and in arriving at perfect
conclusions about the problem or study on hand, which ultimately,
helps in providing suitable remedial measures to the problems
concerned.

Questionnaire:
For this project work, data is collected from respondents using he
questionnaire. In a statistical enquiry the requisite information is
often collected through a provided Performa in the form of a
questionnaire. The investigator intends to use a tool and a manual to
measure the customer's perception among the customers
of Chalisgaon city. It consists of four options of summated rating
scale.
This sheet contains a series of questions, which the investigators are
supposed to ask the information and the respondents are supposed
to tick the option against each individual question.

Limitations:
 The sample size is small for the accurate study of the user.

49
 Some respondents might have given biased answers which
might have an impact on the finding of the studies.
 Lack of prior research studies on the topic respondents don't
have time to read the full questionnaire as they fill it randomly.
 Due to small size of sample, it's difficult to identify significant
relationship with the users.
 Respondents tried to escape some statements by simple
answering.

50
 Chapter 4:

Analysis and Interpretation

51
In the previous chapter the methodology used by the researcher is
carrying out the present investigation had been discussed in detail.
The present chapter deals with the presentation of the analysis and
interpretation of the data.
As stated earlier the purpose of this study was to find out the
customer's perception towards online food ordering among the
customers of Bangalore city. The data obtained from responses to
the questionnaire, and tabulated and analysed. The data for this
purpose was collected with the help of readil available tools. Interest
of customers is necessary to find out the answer for the questions.
Gender:
Gender
Male 43
Female 26
Preferred not to Say 0
Total 69

Gender

23; 35%

43; 65%

Male Female Preferred not to Say

According to data, researcher found that maximum number of

Respondents were Male (around 65%) and 35% of Female.

52
Age:
Age
Below 18 Years 7
18 - 25 Years 49
26-35 Years 9
36-50 Years 3
50 Years or Above 1

1; 2%
3; 5% 7; 11%

8; 12%

Age
47; 71%

Below 18 Years 18 - 25 Years 26-35 Years 36-50 Years 50 Years or Above

According to data, researcher found that maximum number of

Respondents were having age 18-25 years (around 71% i.e. 47),
around 12% respondents having age 26-35 years i.e. 8, around 5%
people having 36-50 years, only one person having age above 50
years i.e. 1%, and 7 respondents having age below 18 years.

53
Education :

Educati on

40
35 34

30
25
20
15
15 12
10 8
5
0
Matriculate Intermediate Graduate Post Graduate

According to data, researcher found that maximum number of

Respondents were Graduate (around 34), around 15 respondents are
intermediate, around 12 people having passed matriculation and
only 8 respondents are post graduate.

54
Occupation:

Student 46
Service 7
Business 12
Housewife 3
other 1

Occupation
50 46
45
40
35
30
25
20
15 12
10 7
5 3
1
0
Student Service Business Housewife Others

Occupation

According to data, researcher found that maximum number of

Respondents were students (around 46), around 12 respondents
having or doing Business, 7 people having service as occupation, 3
females were housewives ,and 1 respondents having other
occupation.

55
Monthly income:

Less than 1000 32

1000-5000 9
5000-20000 16
20000 or more 11

Monthly Income

11; 16%

32; 47%

16; 24%

9; 13%

Less than ₹1000 ₹1000 - ₹5000 ₹ 5000 to ₹20000 ₹20000 or More

According to data, researcher found that maximum number of

Respondents were having salary less than ₹1000 (around 47% i.e.
32), around 13% respondents having salary between ₹1000-₹5000
i.e. 9, around 24% people having salary between ₹5000-₹20000 and
11 people having salary more than ₹20000.

56
Q1. When I say about Operating System which comes to your
mind?

14, 21%

40, 60%

13, 19%

Android iOS Windows Linux

According to data, researcher found that most people are familiar

with android operating system almost 60%, and 21% peoples familiar
or likely to say that’s windows OS in their mind, 19% peoples thinks
about iOS and no one even know or not interested in Linux.

57
Q2. Which Smartphone do you have ?
Samsung 17
iPhone 9
Redmi 13
Realme 8
Oppo or Vivo 10
Other 11

According to data, researcher found that maximum number of

Respondents were using Samsung smartphones around 25%, Redmi
users are 19%, oppo or vivo users are 15%.
Other
16%
Samsung
25%

Oppo or Vivo
15%

iPhone
13%
Realme
12%

Redmi
19%

Samsung iPhone Redmi Realme Oppo or Vivo Other

iPhone users around 13% , realme users around 12% and people
using other smartphone brands.

58
Q3. How much time do you spend on smartphone?

20 Minutes or Less 10
1-2 Hours 21
3-5 Hours 24
6 Hours or More 14

20 Minutes or Less
6 Hours or More 14%
20%

1-2 Hours
30%

3-5 Hours
35%

20 Minutes or Less 1-2 Hours 3-5 Hours 6 Hours or More

According to data, researcher found that maximum number of

Respondents were using smartphones for 3-5 hours i.e., 35%,
Around 30% people uses smartphones for 1-2 hours,
20% respondents says that they use smartphone for 6 hours or more,
And less count of users who use smartphone less than 20 minutes is
15%.

59
Q4. Which Operating System are you using?

Android 55
iOS 12
Other 2
Other
3%

iOS
17%

Android iOS Other

Android
80%

According to data, researcher found that maximum number of

Respondents were using Android operating system almost 80%.
Around 17% people uses iOS operating system.
3% respondents says that they use other operating system.

60
Q5. Do you know which version of operating System are you using
in your device?
Yes 45
No 18
May Be 6

May Be
9%

No
26%

Yes
65%

Yes No May Be

According to data, researcher found that maximum number of

Respondents (around 65%) knew which version of operating system
they use. some respondents also mentioned Android or iOS version.
Around 26% people don’t know the version of operating system they
use.
9% respondents says that they are not sure with which version of
operating system they are using.

61
Q6. What do you think, which phone has more security?

Apple 46
Android 23

Android; 23; 33%

Apple; 46; 67%

Apple Android

According to data, researcher found that maximum number of

Respondents think that apple has more security (almost 67%.)
And 33% people goes with security of android operating system.

62
Q7. How many apps do you have?

Limited Applications 27
Moderate Applications 18
Lot of Applications 17
I don't Know 7

I don't Know
7
10%

Limited Applications
27
Lot of Applications 39%
17
25%

Moderate Applications
18
26%

Limited Applications Moderate Applications Lot of Applications I don't Know

According to data, researcher found that maximum number of

Respondents use limited applications in their mobile phones almost
39%. Moderate applications used by 26% of people.
While 25% of people have had lots of applications and 7% people
didn’t know how many applications they have.

63
Q8. Are you satisfied with your OS interface and features?

Yes 45
No 13
Maybe 11

Maybe; 11; 16%

No; 13; 19%

Yes; 45; 65%

Yes No Maybe

According to data, researcher found that maximum number of

Respondents satisfied with their OS or UX interface and features
almost 65%.

Some of the people were not satisfied with their OS interface about
19% people in that.

16% people were not sure about or may be satisfied with their
operating system interface and features.

64
Q9. Which is more Handy Operating System?

Android 49
iOS 16
Other 4

49; 71%

16; 23%

4; 6%

Android iOS Other

According to data, researcher found that maximum number of

Respondents (about 71%)Says that Android is more Handy
Operating System. They thought they got some handiness in use
with Android apps and features. 23% respondents were likely to say
that iOS is more handy for them. While least people says other
operating systems are more handy than iOS or Android . (almost
6%)

65
Q10.Which OS Brings with Lot of Updates?

Android 55
iOS 13
I Don’t Know 1

1; 1%

13; 19%

55; 80%

Android iOS I Don’t Know

According to data, researcher found that maximum number of

Respondents says that android brings lots of OS or UI updates almost
80%.
While 19% people says iOS gives more updates. And only one person
didn’t know which Operating System gives lots of updates.

66
Q11. How many days do you get an update?

Weekly 16
Monthly 31
Annually 15
I Don’t Get Updates 7

OS Updates Interval

I Don’t Get 7
Updates

Annually 15

Monthly 31

Weekly 16

0 5 10 15 20 25 30 35

According to data, researcher found that maximum number of

Respondents (almost 31) gets updates in every month interval. While
16 people get updates every week. Annually updates have been got
by 15 people and 7 people didn’t get updates.

67
Q12. For What use do you use Smartphone

Personal Use 57
Business Use 24
Development Use 16
Other use 19

Other use 19

Development Use 16

Business Use 24

Personal Use 57

0 10 20 30 40 50 60

According to data, researcher found that maximum number of

Respondents use their smartphones for personal use and their count
is 57, while 24 people use it for their business use , 16 people use for
development use and 19 people use it for other uses.

68
Q13. Do you know what is Kernel version or security patch level?

Yes 32
No 27
Maybe 10

27; 39%

32; 46%

10; 14%

Yes No Maybe

According to data, researcher found that maximum number of

Respondents know what is kernel version or security patch level they
are about 46% of 69 responses.
While 39% of people don’t know what is kernel version or security
patch level. May be 15% heard about security patch level or kernel
version.

69
Q14. Are you satisfied with Android?

Yes 46
No 11
Maybe 13

Maybe
19%

No
16%

Yes
66%

Yes No Maybe

According to data, researcher found that maximum number of

Respondents were satisfied with android operating system (almost
66%). While 16% people were not satisfied with android OS.
And 18% of people may be satisfied with android OS.

70
Q15. Are you satisfied with iOS?

Yes 26
No 22
Maybe 21

Maybe; 21; 30%

Yes; 26; 38%

No; 22; 32%

Yes No Maybe

According to data, researcher found that maximum number of

Respondents around 38% were satisfied with iOS operating system.
In the other hand 32% of people weren’t satisfied with iOS.
30% people may be satisfied with the iOS.

71
Q16. Which Voice assistant do you prefer?

Google Voice assistant 46

Siri 12
Amazon Alexa 13

50
46
45

40

35

30

25

20

15 13
12
10

0
Google Voice assistant Siri Amazon Alexa

According to data, researcher found that maximum number of

Respondents use Google Voice Assistant for hands free usage in
android phones they were about 46 in count.
13 people use Amazon Alexa as their voice assistant.
12 people use Siri voice assistant in their Apple devices.

72
Q17. What do you like in android?

Universal Chargers. 22
More Phone Choices 23
Access to the Best Android Widgets 14
Better Prices 31
3.5 mm headphone jacks 25
Removable Storage and Battery 20
All of the above 20

All of the above 20

Removable Storage and Battery 20

3.5 mm headphone jacks 25

Better Prices 31

Access to the Best Android Widgets 14

More Phone Choices 23

Universal Chargers. 22

0 5 10 15 20 25 30 35

According to data, researcher found that maximum number of

Respondents (31) liked better prices in android.
25 Respondents liked 3.5 mm earphones jack, 23 Respondents liked
more phone choices, 22 Respondents liked universal chargers, 20
Respondents liked Removable storage and battery, 14 Respondents
liked Accessing of best android OS widgets
while 20 people liked All of above features in android smartphones
or android devices.

73
Q18. What do you Like in iOS?

Excellent for media entertainment 17

Best for Gaming 20
Metal and shiny coating 22
All of the Above 25
Generates less heat 29
Excellent UI and fluid responsive 33

All of the Above 25

Best for Gaming 20

Excellent for media entertainment 17

Generates less heat 29

Metal and shiny coating 22

Excellent UI and fluid responsive 33

0 5 10 15 20 25 30 35

According to data, researcher found that maximum number of

Respondents (33) liked Excellent UI and fluid responsive feature in
iOS.

29 respondents liked less heat generation in apple devies as

compared to android devices. 22 people liked Metal and shiny
coating in iOS devices. 20 people liked best gaming experience in iOS
devices. 17 people liked Excellent media and entertainment
experience in iOS.
While 25 people were impressed by all of above features provided by
iOS.
74
Q19. Would you like to switch platforms android to iOS or iOS to
android?

Yes 31
No 14
Never 8
I can't Say 16

16; 23%

31; 45%

8; 12%

14; 20%

Yes No Never I can't Say

According to data, researcher found that maximum number of

Respondent have had desire to switch their platform from Android to
iOS and iOS to Android count is about 45%.
20% people don’t have any desire to change their platforms.
10% people never wanted to switch platforms from Android to iOS or
iOS to Android.
Almost 23% of people can’t say they have a desire of switch to
Android or iOS from their current Operating System.

75
Q20. Which Operating System is best?

Android 41
iOS 26
Other 2

2; 3%

26; 38%

41; 59%

Android iOS Other

According to data, researcher found that maximum number of

Respondent almost 59% of people says that Android is best
operating system.
38% percent of people says that iOS is best operating system.
3% people says that the other operating system rather than Android
or iOS is best

76
 Chapter 5:

CONCLUSIONS , SUMMURY AND

RECOMMENDATIONS

77
 The researcher here by conclude that, most of the people are
using smartphones based on Android or iOS operating system in
Chalisgaon City.
It is from this study, that the Linux based operating system
evolved, it became easier and safe to keep one’s personal data
and information and it became still easier and safe to use, it is a
personal opinion to us more handy and easy to operating
system . This was more so for large when it came to personal and
Business use.
With the development in the information and
communication technology, world over, different kinds of OS and
UIX innovations in the IT industry the Android and iOS Operating
system evolved.
People get knowledge regarding smartphone proper usage
through day to day life as well as various tutorials but the point
cannot be neglected that these advertisements misguide the
people because most of the people don’t have any knowledge of
operating systems like iOS ,which results everyone should use
Android Smartphones for easy understandings and for
prevention of harsh data loss.

5.1 SUMMURY
1) According to data, researcher found that most people are familiar
with android operating system almost 60%, and 21% peoples familiar
or likely to say that’s windows OS in their mind, 19% peoples thinks
about iOS and no one even know or not interested in Linux.
2) According to data, researcher found that maximum number of
Respondents were using Samsung smartphones around 25%, Redmi
users are 19%, oppo or vivo users are 15%. iPhone users around
13% , realme users around 12% and people using other smartphone
brands.

78
3) According to data, researcher found that maximum number of
Respondents were using smartphones for 3-5 hours i.e., 35%,
Around 30% people uses smartphones for 1-2 hours,20%
respondents says that they use smartphone for 6 hours or more And
less count of users who use smartphone less than 20 minutes is
15%.
4) According to data, researcher found that maximum number of
Respondents were using Android operating system almost
80%.Around 17% people uses iOS operating system.3% respondents
says that they use other operating system.
5) According to data, researcher found that maximum number of
Respondents (around 65%) knew which version of operating system
they use. some respondents also mentioned Android or iOS version.
Around 26% people don’t know the version of operating system they
use.9% respondents says that they are not sure with which version of
operating system they are using.
6) According to data, researcher found that maximum number of
Respondents think that apple has more security (almost 67%.)And
33% people goes with security of android operating system.
7) According to data, researcher found that maximum number of
Respondents use limited applications in their mobile phones almost
39%. Moderate applications used by 26% of people.While 25% of
people have had lots of applications and 7% people didn’t know how
many applications they have.
8) According to data, researcher found that maximum number of
Respondents satisfied with their OS or UX interface and features
almost 65%. Some of the people were not satisfied with their OS
interface about 19% people in that. 16% people were not sure about
or may be satisfied with their operating system interface and
features.

79
9) According to data, researcher found that maximum number of
Respondents (about 71%) Says that Android is Handier Operating
System. They thought they got some handiness in use with Android
apps and features. 23% respondents were likely to say that iOS is
handier for them. While least people say other operating systems
are handier than iOS or Android. (almost 6%)
10) According to data, researcher found that maximum number of
Respondents (31) liked better prices in android. 25 Respondents liked
3.5 mm earphones jack, 23 Respondents liked more phone choices,
22 Respondents liked universal chargers, 20 Respondents liked
Removable storage and battery, 14 Respondents liked Accessing of
best android OS widgets while 20 people liked All of above features
in android smartphones or android devices.
11) According to data, researcher found that maximum number of
Respondent almost 59% of people says that Android is best
operating system.38% percent of people says that iOS is best
operating system. 3% people says that the other operating system
rather than Android or iOS is best.
5.2 RECOMMENDATIONS
 Use iOS devices for more data security.
 For the need of safeguarding security of Digital Transactions
Phonepe, Google Pay like UPI apps for instant digital
payments through any OS Platform.
 The inter – operability of Operating system between
Software and Hardware, upgradation of UI infrastructure.
 Smartphone user should not be relay on internet network
anytime. Less use of applications.
 Never Allow permissions to Unknown sources without
reading licences and policies.
 Apple users should not never try to spy or scam.

80
5.3 SCOPE FOR FURTHER RESEARCH
The study can be expanded to cover the Taluka – wise
implementation and analytic study on Android and iOS Operating
system.

5.4 SUGGETIONS

For Android Users:

 Buy a phone with the least amount of third party cosmetic
changes. Many OEMs install their own skin over Android. It
slows the phone down over time and acts as a barrier towards
getting updates as now the OEM has to make the update
compatible with a skinned phone. Pixels, phones in the Android
One program, or flagship phones from companies like Samsung
and OnePlus are where you want to go. Samsung will fill your
phone with an alternate app for almost everything, but their
apps are by far, the most productive alternative additions.

 You can install adblockers on your phone without rooting them.

Blokada is a great open source adblocker.

 You can use alternative appstores. F-Droid is an app store with

free and open source apps. Some of them are quite useful.
Newpipe for example, is an YouTube client that doesn't need
you to login. No ads. And let's you download.

81
For iOS users :
 Swipe a Notification To Open App Directly
You see those notifications (someone sent you a message,
iMessage, Whatsapp message, Facebook notif etc.) coming up
on the Lockscreen right? When you get a notification, you
might usually slide the unlock screen to view the notification.
But you can actually slide the icon on the notification to open
the app directly.
 Double-press Home Button for Multi-tasking
One the iPhone (iOS), unlike the Android platform, you have
behind-the-screens multi-tasking. While on Android, you can
always see the list of apps running in the background from the
menu, on iPhone, you’ve got to double-press the Home Button
to see which apps are running.

 To the Top of a Conversation (without Swiping to Scroll)

This is a cool thing actually. If you want to scroll to the top of
any app (Safari, Messages, Whatsapp, Twitter, Facebook etc.),
all you do is tap on the status bar when the app is open. Tap on
the date on the status bar when the app is open and the app’s
page will scroll right to the top instantly.

 Change Modes on Calculator

But just in case you don’t have the orientation locked, you have
to see this neat trick. When you have the calculator app open,
you have only a few basic functions. What, say, if you wanted
to do some sine/cosine stuff? Just tilt your iPhone and that
brings up more functions on the calculator.

82
 6. BIBLIOGRAPHY

 https://www.tutorialspoint.com/how-are-ios-and-
android-similar-how-are-they-different#:~:text=The
%20basic%20functions%20in%20iOS,etc%20on%20their
%20phone%20screens.
 Ed, Burnette (July 13, 2010). Hello, Android: Introducing
Google's Mobile Development Platform (3rd
ed.). Pragmatic Bookshelf. ISBN 978-1-934356-56-2.
 Ableson, Frank; Sen, Robi; King, Chris (January
2011). Android in Action, Second Edition (2nd
ed.). Manning. ISBN 978-1-935182-72-6.
 https://www.iphonehacks.com/2019/03/ios-vs-android-
2019.html
 Smartcompany.com.au. 2011-06-17. Retrieved 2012-07-
08.
 ^ "Desktop — Aard Dictionary". Aarddict.org. 2012-02-26.
Retrieved 2012-07-08.
 ^ Mike Schramm (2010-06-09). "Apple Design Awards go
to popular iPhone and iPad apps". TUAW. Retrieved 2012-
08-12.
 https://www.cnbc.com/2011/08/25/10-Significant-Apple-
Business-Partners.html
 https://miro.medium.com/max/
2560/1*zFPQzWPtkjrjOvD9y68wtA.png Rubio, Justin (18
July 2012). The Verge. Retrieved 20 June 2015.

83
 7.APPENDICES

APPENDIX – I Map of Chalisgaon City:

84
 APPENDIX – II Questionnaire
General Questions:

1. Name: __________________________________________________

2. Email Address - __________________________

3. Gender: A) Male B) Female C) Other

4. Age:
A) Below 18 Years
B) 18-25 Years
C) 26-35 Years
D)36-50 Years
E) 50 Years or Above

5. Education:
A) Matriculate
B) Intermediate
C) Graduate
D)Post Graduate

6. Occupation:
A) Student
B) Service
C) Business
D)Housewife
E) Others

85
7. Monthly Income:
A) Less than ₹1000
B) ₹1000 - ₹5000
C) ₹ 5000 to ₹20000
D) ₹20000 or More

⇒ Specific Questions:
1. When I say about Operating System which comes to
your mind?
A) Android
B) iOS
C) Windows
D)Linux

2. Which Smartphone do you have?

A) Samsung
B) iPhone
C) Redmi
D) Realme
E) OPPO or Vivo
F) Other

3. How much time do you spend on smartphone?

A) 20 Minutes or Less
B) 1-2 hours
C) 3-5 hours
D) 6 hours or more
4. Which Operating System You are using?
A) Android
86
 B) iOS
C) Other
5. Do you know which version of Operating System
you are using in your device?
A) Yes
B) No
C) May be

6. Specify (iOS or Android version) e.g., Android Q or

iOS 14?
______________________________________________

7. What do you think, which Phone has more Security?

A) Apple
B) Android
C) Other

8. How many apps do you have?

A) Limited Applications
B) Moderate applications
C) Lot of Applications
D)I don't know
9. Are you satisfied with your OS interface and
features?
A) Yes
B) No
C) May be

10. Which is Handier Operating System?

A) Android
B) iOS
87
 C) Other

11. Which OS Brings with Lot of Updates?

A) Android
B) iOS
I don't know
C)

12. How many days do you get an update?

A) Weekly
B) Monthly
C) Annually
D)I don't get updates

13. For What use do you use Smartphone?

o Personal use
o Business use
o Development
o Other

14. Do you know what is Kernel version or security

patch level?
A) Yes
B) No
C) Maybe

15. Are you satisfied with Android?

A) Yes
B) No
C) Maybe

16. Are you satisfied with iOS?

88
 A) Yes
B) No
C) Maybe

17. Which Voice assistant do you prefer?

A) Google Assistant
B) Siri
C) Amazon Alexa
D)Other:

18. What do you like in android?

o Universal Chargers. ...
o More Phone Choices
o Removable Storage and Battery
o Access to the Best Android Widgets
o Better Prices
o 3.5mm headphone jacks
o All of Above

19. What do you like in iOS?

o Excellent UI and fluid responsive
o Metal and shiny coating are ultimate for Apple
devices
o Generates less heat when compared to Android
o Excellent for media entertainment.
o Best for gaming
o All of Above

20. Would you like to switch platforms android to iOS or iOS

to android?
A) Yes
B) No
C) Never
D)I can't say
89
21. Which Operating System is best?
A) Android
B) iOS
C) Other

22. Why?
______________________________________________________________________
______________________________________________________________________

90