Emem Bassey: Personal Bio-Data

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EMEM BASSEY

LinkedIn : https://www.linkedin.com/in/emembassey98
Mobile : +2348022622897
Email : [email protected]
Address: Abuja, Nigeria. 900001.

Personal Bio-Data.

Date of birth: 3rd August,1991 Religion: Christianity


Sex: Female State of origin: Akwa Ibom (Itu LGA)
Marital status: Single

Career Objective

An enthusiastic and reliable individual with the required behavioral skills, good
verbal and written communication skills as well as the ability to relate with a
wide range of people. Ambitious and goal oriented with a clear vision of future
objectives.

Work Experience

Imohinspired Boutique
Role : Executive Manager 2021 - 2023
● Analyzed sales data to optimize inventory, reducing unsold merchandise
by 20% and freeing up capital for in-demand styles.
● Tracked customer purchasing history and demographics to
personalize targeted email campaigns, boosting conversion rates by
18%.
● Mapped foot traffic patterns within the boutique and adjusted
displays accordingly, leading to a 15% increase in average purchase
value.

Hamabid limited Ng
Role : First Line Support. 2019 - 2021

● Analyzed customer call transcripts to identify recurring issues and


develop self-help resources, reducing call volume by 10%.
● Tracked complaint trends and suggested product improvements based
on customer feedback, leading to a 15% decrease in reported product
malfunctions.
● Utilized customer satisfaction surveys to pinpoint weak points in
onboarding processes, prompting revisions that boosted customer
retention by 7%.
● Worked with the IT and management team to better help customers get
adequate service.

Potters Field Academy 2017 - 2019

Role : Teacher

● Leveraged student performance data to personalize instruction, boosting


average test scores by 12% within one semester.
● Developed data-driven assessments and analyzed classroom
engagement patterns, leading to a 15% reduction in learning gaps
among struggling students.
● Analyzed classroom engagement metrics to identify disengaged
students, implementing targeted interventions that increased participation
by 20%.
● Planning and preparing appropriate lessons and suitable learning
materials to accommodate the needs of each student.
Education

● Bachelor of Science in Biology Education


University of Abuja || 2016
● Bright Future College.
Akwa-ibom state || 2008
● Command Primary/Secondary School.
Plateau State || 2004

Certification
● Data Analysis Certification
New Horizon Computer Institute || 2023
● Tableau Software Certification.
Alison Online Course || 2023
● Google Analytics Certification.
Coursera || 2023

Strength And Skills

● Quick ability to learn fast


● Ability to work under pressure
● Great team working ability
● Effective time management skill
● Good written and verbal communication skills
● SQL (sql Server, MySQL)
● Excel (HLOOKUP, VLOOKUP, Conditional formatting, pivot table etc)
● Microsoft power BI and power BI
● Data visualization
● Effective communication
● Statistical analysis
● Data cleaning and processing

Referees

Available on demand.

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