Rahil's Resume

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RAHEEL SIRAJ SHEIKH P : 7718873499

E : [email protected]
DOB : 10/08/1992

Experienced Customer Service and Sales with over 5 years of experience. Excellent
OBJECTIVE reputation for resolving problems and improving customer satisfaction. To make use of
my interpersonal skills to achieve goals of a company that focuses on customer
satisfaction and customer experience.

HDFC BANK PRIVATE LIMITED 02/01/2023 -


EXPERIENCE 29/08/2024
Relationship Manager
Managing Portfolio of 1000 Clients.
Increasing Product Holding Of Bank Customer.
Building Relationship and helping customers for any banking requirements.
Daily Tracking of liability and depleter and understanding the reason for same.
WHITE HAT JR 11 -01-2022 - 01-10-
2022
Sales Manager
Resolving client issues quickly to close deals and boost client satisfaction.
Met with clients, delivering presentation and educating on product and services features and
offering.
Gurukool Winner for April Month 2022.
HINDUJA GLOBAL SOLUTIONS 02/09/2020 -
05/12/2021
Banker On Call
Educate customer on promotion to enhance sales.
Offered advice and assistance to customer, paying attention to special needs and wants.
Employee of the month for Jan 2021.
MAKEMYTRIP PRIVATE LIMITED 12/12/2019 -
01/06/2020
Senior Executive
Helping customers with Visa Documentation.
Daily Updating Reports.
Daily Communicate with clients through mails and calls.
Working on CRM, Genesis
Guiding and helping colleague regarding process.
MANNAI HOLIDAYS 12/09/2018 -
18/09/2019
Customer Service Representative
Handling international clients with documentation.
Handling Cash.
Communicating with embassy for updates.
Cross sell premium lounge,Sms and courier services.
MAKE MY TRIP PRIVATE LIMITED 13/02/2017 -
31/08/202/18
Executive
Helping customers with Visa Documentation.
Daily Updating Reports.
Daily Communicate with clients through mails and calls.
Working on CRM, Genesis.
VFS GLOBAL SOLUTIONS PVT LTD 04/02/2016 -
10/02/2017
Officer - Operation
Helping customers with Visa Documentation.
Daily Updating Reports.
Daily Communicate with clients through mails and calls.
Cross selling premium services.
Data entry for embassy.
MUMBAI UNIVERSITY 2011- 2014
EDUCATION
Bachelor of Art's
Grades - B
THOMAS COOK CENTRE OF LEARNING 2014 - 2015
Post Graduation Diploma In Travel And Tourism
Grades - A

SKILLS Customer Service ,Sales,Relationship Building ,

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